Location: USA
Workplace: Remote
SENIOR TECHNICAL TRAINER — AI / DEVOPS
Remote, worldwide · Freelance course project with a path to full-time
We’re hiring on behalf of a global hands-on tech-education platform used by over a million engineers to learn DevOps, cloud, Kubernetes and AI. Its courses are built around real labs, not slides, and taught by practising engineers who are great on camera.
We’re looking for a DevOps engineer who loves teaching to create and present a course on AI for DevOps: how engineers use AI agents and modern AI tooling in real infrastructure work.
This role suits you if you already teach as part of what you do: you’ve published courses on Udemy, Pluralsight or YouTube, written a book, worked in DevRel, run workshops, or regularly speak at meetups and conferences.
How it works
- It starts with one paid course project. You can do it alongside your current job. There’s no fixed weekly-hour requirement, just a delivery plan you agree on together. A typical project takes around 3 months.
- The goal is long-term. The team is growing its internal trainer pool, and the first project is how both sides find out if it’s a fit. After that, it can lead to a full-time role or more course projects.
- A fixed fee per course is agreed upfront, based on course length and topic complexity. Fees are competitive, and advanced topics and exceptional instructors are paid accordingly. Payment is made on delivery of the completed course.
- Fully remote with flexible hours. Expect a weekly sync, Slack communication, and some time-zone overlap with a Europe/Asia-based team.
What you’ll do
- Shape the course with the curriculum team: sections, lessons, and hands-on labs.
- Write lab specs that a dedicated labs team builds, then test them.
- Write and narrate short, story-driven video lessons (about 6 minutes each). You’re welcome to use AI to draft, but the final script should sound like you.
- Record demo and lab-solution walkthroughs.
- Work through structured editorial feedback, especially on your first section.
Video editing, animation, lab infrastructure and publishing are all handled by the production team. You focus on the teaching.
What we’re looking for
- Hands-on DevOps foundations: Linux, containers, Kubernetes, a major cloud, CI/CD, IaC. You build and run infrastructure yourself.
- Real, current use of AI in your engineering work: AI agents, coding assistants, LLM-based automation. Deep AI specialisation isn’t required, but curiosity and staying current are.
- Excellent spoken and written English. All courses are scripted, narrated and delivered in English, so you need clear, natural, easily understood English and confidence on camera.
- A genuine passion for teaching, shown through courses, tutorials, talks, workshops or mentoring you’ve done because you enjoy it.
- The ability to explain complex topics simply, with empathy for beginners.
- Clear, engaging spoken English and confidence on camera.
- Openness to an established teaching methodology and to editorial feedback.
Nice to have
- Published online courses or a book.
- Conference talks, a growing YouTube channel or blog, or community roles (CNCF Ambassador, AWS Community Builder, Microsoft MVP, etc.).
- Kubernetes (CKA/CKAD/CKS, Kubestronaut) or AWS/Azure certifications.
How to apply
Send your CV or LinkedIn profile, plus a link that shows how you teach: a course, a talk, a tutorial or a short video.
УдалённоseniorUSA; Expect a weekly sync, Slack communication, and some time-zone overlap with a Europe/Asia-based team
Location: Boston; California; Pennsylvania; Florida; New York; Massachusetts; Virginia; Georgia; Washington State; Colorado; New Jersey; Texas
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
🎯 Your main goal will be to help enterprise customers turn automation from isolated workflow wins into a scalable operating model that drives measurable business impact.
To do so, you’ll lead the business, adoption, and governance workstream across high-value enterprise deployments:
DRIVE CUSTOMER OUTCOMES DURING DEPLOYMENTS
- Lead the organizational workstream during focused on-site deployments, from executive kickoff to closeout.
- Partner closely with a Forward Deployed Engineer to turn customer problems into adopted workflows that solve real operational pain.
- Keep the engagement focused on the highest-value opportunities, not just the most technically interesting ones.
BUILD THE AUTOMATION OPERATING MODEL
- Guide customers in implementing the automation operating and governance model they need to scale n8n sustainably.
- Help define ownership, decision-making, prioritization, enablement, and adoption practices across technical and business teams.
- Leave customers more capable and confident by making automation part of how their organization works.
IDENTIFY, PRIORITIZE, AND PROVE AUTOMATION OPPORTUNITIES
- Map business processes to uncover high-impact automation opportunities across unfamiliar customer environments.
- Develop and manage an automation roadmap with clear prioritization criteria, sequencing, and ROI logic.
- Build business cases in the customer’s language by estimating impact, modeling value, and connecting automation to executive priorities.
NAVIGATE ORGANIZATIONS AND SCALE WHAT WORKS
- Build trust across technical teams, operators, executives, champions, skeptics, and the people who actually make decisions.
- Identify upsell and expansion signals during engagements and hand them cleanly to the Customer Success team.
- Feed learnings from every deployment into n8n’s internal playbooks, product feedback loops, and repeatable deployment motions.
REQUIREMENTS
MUST-HAVES
- 🚀 Enterprise deployment experience: You have worked in deployment, implementation, consulting, solutions, or technical customer success roles at a B2B software company.
- 🏢 On-site customer experience: You know what it takes to drive adoption with enterprise customers in complex, high-stakes environments.
- 🧭 Business process mapping: You can walk into an unfamiliar operation, ask the right questions, and turn what you learn into clear automation opportunities.
- ⚙️ Operating model thinking: You can help customers define the governance, ownership, and ways of working needed to scale automation sustainably.
- 📊 ROI and prioritization: You can build value cases, estimate impact, and help customers prioritize an automation roadmap based on business outcomes.
- 🛠️ Technical fluency: You do not need to write code, but you understand technical architecture, can demo convincingly, and can spot when a solution is not aligned with the customer’s needs.
- 🤝 Organizational navigation: You know how to build trust across levels, manage competing priorities, and identify who can actually make decisions.
- 🎙️ Storytelling: You can make complex technical concepts clear, compelling, and easy for senior stakeholders to champion internally.
- ✈️ Travel readiness: You are willing to travel for on-site engagements roughly 30–50% of the time across Europe.
- 🇬🇧 English fluency: You communicate clearly and confidently in English with technical, operational, and executive audiences.
NICE-TO-HAVES
- 🌍 European languages: You speak one or more additional European languages.
- 🤖 Automation experience: You have helped customers adopt workflow automation, integration, AI automation, or internal tooling platforms.
- 📚 Change management: You have guided teams through new operating models, governance processes, or technology adoption programs.
- 🏗️ Enterprise transformation: You have worked on transformation initiatives where success depended on stakeholder alignment, enablement, and measurable business outcomes.
- 🧩 Product feedback instincts: You know how to turn field learnings into crisp feedback that helps product and engineering teams build what customers actually need.
Why join us?
At n8n, you’ll help define how enterprise customers adopt automation in the real world — not through long consulting decks, but through focused deployments that create momentum, prove value, and make teams more capable. You’ll work at the intersection of strategy, technology, operations, and change management, partnering closely with Forward Deployed Engineers to turn complex customer environments into clear automation roadmaps.
You’ll join a fast-growing, remote-first company with strong momentum, a passionate technical community, and a culture that values autonomy, experimentation, and ownership. Your work will shape how we scale enterprise deployments, build customer automation operating models, and turn what we learn in the field into repeatable playbooks for n8n.
Sound like a challenge you’re excited to take on?
Apply now — and help us build the future of automation.
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ THE MISSION OF THE UNION RELATIONS LEAD
Unions and social partners play a central and legitimate role in how social protection is designed, negotiated and implemented in France. We're looking for a Union Relations Lead to build and animate Alan's relationships with unions, their federations, and the broader paritariste ecosystem, making Alan a trusted, substantive and well-known interlocutor of French social partners, and supporting our Enterprise & Public Sector teams across large private employers and public institutions.
⭐ WHAT MAKES THIS ROLE GENUINELY UNIQUE
- You'll shape how one of Europe's fastest-growing health tech companies builds its relationships with the French social partner ecosystem (from confederations to sector federations to paritariste institutions).
- You'll operate at the highest levels of the paritariste ecosystem: confederal leadership, sector federations, IP boards, organisations patronales.
- You'll shape the strategy, not just execute it. Alan is at an early stage of building this capability (the playbook is yours to define)
- You'll work directly with Founders, Public Affair as well as Public Sector and Enterprise leadership.
- Real ownership from day one, in one of the fastest-growing tech unicorns in Europe.
⭐️ YOUR ROLE
Relationships & Presence
- Build and maintain trusted, long-term relationships with the organizations that represent employees and members across the sectors that matter to Alan (unions, federations, and the structures that convene them).
- Map the ecosystem, prioritize interlocutors, and design the engagement strategy at confederal, federal and branch level.
- Represent Alan in federations, working groups, congrès and paritariste institutions where our sector’s future is discussed.
- Be the credible consistent Alan voice social partners recognise
Partnership with Alan's Enterprise & Public Sector work
- Be a partner to our teams serving large private employers and public sector clients, briefing them on the social partners context and how Alan’s offer speaks to their priorities
- Introduce the right contacts at the right moment in the commercial cycle, turning Alan’s ecosystem relationships into concrete commercial leverage.
- Share Alan’s content with social partners to help them assess Alan on its merits and form their own view.
Sector Engagement & Anticipation
- Follow the dialogue at branch level and across the paritariste ecosystem and turn that understanding into internal clarity.
- Represent Alan in the federations and working groups where our sector's future is discussed, contributing a constructive and recognizable voice.
- Be a sharp, early internal voice on where social dialogue is heading and on the implications for Alan's strategy.
Build & Scale
- Knowledge base: Build and maintain a knowledge library on social partner positions, branch agreements, and paritariste institutions shared with Enterprise and Public Sector deal teams to increase win rates.
- Framework & tools: Implement processes and AI tools to improve the quality and efficiency of our social partner engagement and documentation.
- Collaboration: Share best practices with the broader Enterprise & Public Sector team and contribute proven methodologies to their scaled commercial operations.
- Market intelligence: Provide competitive intelligence on how social partners and competitors position themselves in our key markets.
⭐ IS IT YOU WE’RE LOOKING FOR?
You’ll be a great fit for the Union Relations Lead role at Alan if you:
- Have at least 8 years of total experience in social partner relations: in a union organization, a branch federation, a paritariste institution, or in an external affairs role at a mutelle, IP or insurer
- Have legitimate credibility at federation level: ability to engage federation leadership as a peer, built through a personal representative past or years of substantive engagement at federation level on employer side.
- Have deep knowledge of the paritariste ecosystem: branch agreements, confederal mandates, protection sociale reforms, and how institutions at each level function
- Have proven ability to build trust with social partners from the employer/state side
- Have outstanding stakeholder management: calm, long-game, trustworthy, discreet, able to represent Alan substantively without making it about yourself.
- Have ability to translate Alan’s product and strategy into compelling narratives for social partner audiences
- Demonstrable impact from prior social-partner work on an organization’s commercial and strategic outcomes
- Are a self-starter: comfortable building from scratch in a fast-paced, high-growth environment
- Are ego-free and lever-minded: you accelerate others, you don't seek the spotlight.
- Are based in (or willing to relocate to) Paris.
Nice to have:
- A confederal or federal elected / permanent past.
- Experience inside a paritariste institution
- Experience inside a sector federation on its social dialogue agenda.
- Legal background in droit social and comfort reading accords collectifs quickly.
- International exposure to the European social dialogue ecosystem.
- Prior experience with RFPs or tenders involving union-negotiated or paritariste schemes.
EVERYTHING ELSE IS A PLUS. WE CARE ABOUT HAVING A DIVERSITY OF EXPERIENCES, PROFILES AND BACKGROUNDS IN OUR TEAM.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary, for permanent contracts only.
- Flexible office with hybrid setup. Amazing office space at our Paris HQ.
- All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Generous transit benefit
- Learning & Training opportunities. A highly flexible training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents, for permanent contracts only.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐ YOUR MISSION
Brokers play a structural role in how large and very large employers select, negotiate, and manage their health and prévoyance coverage. We're looking for a Broker Partnerships Lead to build and animate Alan's relationships with the brokers who operate in the Enterprise segment, turning Alan into a trusted, credible, and commercially compelling partner for those actors, and supporting our Enterprise Sales and Key Account Management teams.
⭐ LOCATION
On-site in Paris, Île-de-France.
What makes this role genuinely unique
- You'll shape how one of Europe's fastest-growing health insurance companies builds its relationships with the brokers operating in the large and very large employer segment across France, and beyond.
- You'll have real ownership from day one and operate at the highest levels of the broker market.
- You'll shape Alan’s broker strategy and execute it. Alan is at an early stage of building this capability. The playbook is yours to define and scale.
- You'll work directly with Alan's Enterprise Sales, Key Account Management, Insurance, and Executive Leadership.
⭐ YOUR ROLE
Relationships & Presence
- Build and maintain trusted, long-term relationships with the brokers that sit between us and the largest employers in our markets (whether private or public), at senior and managing director level.
- Map the ecosystem, prioritize interlocutors, and design Alan's engagement strategy.
- Be the consistent Alan voice that brokers recognize: someone who shows up, follows through, and is known as easy to deal with without giving away what shouldn't be given.
Partnership with Alan's Enterprise & Commercial work
- Be a partner to our Enterprise Sales and KAM teams on every broker situation: drive strategic decisions deal by deal and turn ecosystem knowledge into commercial leverage.
- Introduce the right broker contacts at the right moment in the commercial cycle, transforming relationship capital into pipeline access on large and very large accounts.
- Share Alan's value and positioning with broker partners to help them understand, represent, and actively promote Alan within their client portfolios.
- Hold the line on our non-negotiables while finding creative ways to make the collaboration work for both sides.
Sector Engagement & Anticipation
- Follow the broker market at deal level and ecosystem level: who is growing, who is consolidating, where portfolio shifts are happening, and what it means for Alan's pipeline and positioning.
- Be a sharp, early internal voice on where the broker market is heading and on the implications for Alan's strategy, including on consolidation, regulation, and competitive dynamics.
Build & Scale
- Knowledge base: Build and maintain a knowledge library on broker positions, portfolio footprints, engagement history, and contractual frameworks shared with Enterprise Sales and KAM teams to increase win rates.
- Framework & tools: Implement processes and AI tools to improve the quality and efficiency of our broker engagement and contract documentation (conventions de courtage, commission tracking, data sharing agreements).
- Collaboration: Share best practices with the broader Enterprise & Commercial team and contribute proven methodologies to their scaled commercial operations.
- Market intelligence: Provide competitive intelligence on how brokers position Alan vs. incumbents, how they advise clients on insurer selection, and where we are perceived as "difficult to work with" — and feed that back into product, pricing, and GTM strategy.
⭐ IS IT YOU WE’RE LOOKING FOR?
You’ll be a great fit for this opportunity if you:
- Have at least 8 years of total experience working with or inside the broker ecosystem: at a broker or in an external partnership or distribution role at a health insurer or mutuelle
- Have legitimate credibility at senior broker level: ability to engage managing director and senior leadership at major brokers as a peer, built through a personal representative past or years of substantive deal-level engagement on the insurer or employer side
- Have deep knowledge of the broker ecosystem in the large and very large employer segment: how brokers operate, how they are compensated, how they advise clients, and how they influence insurer selection at this scale
- Have deep understanding of health and prévoyance insurance: the technical dimension (garanties, gestion, régimes, prévoyance) must be native, not learned on the job
- Have proven ability to build trust with broker counterparts from the insurer or employer side: long-game, trustworthy, discreet, commercially disciplined
- Demonstrate outstanding stakeholder management: calm, ego-free, able to represent Alan substantively without making it about yourself and equally able to hold firm positions internally when sales pressure pushes toward broker accommodation beyond our framework
- Demonstrate commercial impact from prior broker-related work: broker relationships that translated into material deal flow, pipeline access, or portfolio migration
- Are a self-starter: comfortable building from scratch in a fast-paced, high-growth environment with limited process and real autonomy
- Are ego-free and lever-minded: you accelerate others, you don't seek the spotlight
For this opportunity, we are aiming to hire within the F-H level range https://alan.com/en/careers/a/salary-equity.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary, for permanent contracts only.
- Flexible office with hybrid setup. Amazing office space at our Paris HQ
- All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Generous transit benefit
- Learning & Training opportunities. A highly flexible training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents, for permanent contracts only.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: Shanghai
Workplace: Hybrid
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
What your responsibilities will be:
- Use the right methods, tools, technical skills and product domain expertise, to respond to questions and issues raised by customers with care, accuracy, patience and empathy across different channels such as email, phone or chat.
- Work with Engineering and Product teams where necessary to escalate and resolve issues.
- Prioritise and manage cases, documenting troubleshooting activity in a case management system.
- Build technical domain expertise for Checkout products and operate as part of a diverse and international team.
- Document your knowledge for the team by creating help articles for our internal knowledgebase.
- Manage your time effectively as workload and priorities change through the day.
- Proactively identify where an issue may require additional help or escalation.
- Gain a deep understanding of Checkout’s products and processes by attending training, self-paced learning and practising and investigating things for yourself.
- Build technical domain expertise.
- Understand and adopt processes and give ideas where these could be improved.
- Demonstrate Checkout’s values and be a team player.
Qualifications
What you will need to be successful (skills and competencies)
- Demonstrable experience using technical skills to solve problems for customers in a support, solution engineering or similar role.
- Ability to troubleshoot and solve issues using knowledge of internet technologies and technical processes ( SQL, HTML, SDKs, Scripting etc.).
- You take pride in the quality of your work.
- High emotional intelligence and curiosity.
- Brilliant communication.
- Flexibility to work on a rota covering some weekend days.
- Fast learner, dependable and full of integrity.
- Ability to focus in a busy environment.
- Brilliant communication skills.
- Fluent in Mandarin (Written and Spoken)
- Enthusiasm, energy and positivity.
Experience you will bring to the role
- Education and learning in internet technologies or equivalent.
- 2+ years of experience in a technical support role or equivalent.
- Payments experience a plus.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: London
Workplace: Hybrid
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
THE ROLE
As a Strategic Customer Success Manager, you’ll own a book of enterprise accounts across the UK and Europe, acting as a trusted advisor who drives adoption, retention and growth. You’ll partner closely with Sales to deliver a seamless onboarding experience and educate clients on a completely new way to create video content. Engaging stakeholders from day-to-day users through to the C-suite, you’ll make sure customers see clear ROI and become true champions of Synthesia.
WHAT YOU'LL DO
- Reporting to the Director of Customer Success of the UK, you are energetic, driven, and care deeply about the success of our customers
- As a Strategic Customer Success Manager, you will drive Synthesia’s future growth by building relationships with clients and turning them into happy users
- You will be helping educate clients on a totally new way to create video content, and work very closely with sales to create a cohesive onboarding experience for new users
- You are capable of engaging in business-level and technical conversations at multiple levels of the organisation, including the C-suite
- Ideal for an individual who wants to expand their career with a fast-growing software company
WE’D LOVE TO HEAR FROM YOU IF YOU HAVE
- Customer-facing experience in Customer Success Management / Client Service / Account Management / Technical Account Management / Implementation or similar ideally in B2B SaaS
- Experience in managing a Book of Business along with KPIs
- A track record in managing risk, forecasting, and identifying growth opportunities
- Establishing a trusted advisor relationship with our clients, driving value from Synthesia products and services
- Successfully onboarding new clients and building key relationships in the first critical months and beyond
- Coordinating and leading regular client check-ins with clear outcomes on client health and opportunities with senior stakeholder attendance
- Light video editing using the Synthesia platform
- Retention and growth of our enterprise clients
- Ensuring ROI and value is understood by clients, proactively looking for risks and opportunities
- You need to be fluent in English
- Based in London. This is a hybrid role where you need to be in the office 3 days a week.
WE’D BE PARTICULARLY EXCITED IF
- Experience at a fast-growing technology company
- Familiarity with AI or video tools
COMPENSATION
We offer a competitive salary, equity and benefits. Your offer will reflect your experience, skills and the scope of the role.
Location: Ebene
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Checkout.com http://Checkout.com's Process Architecture pillar designs how operations should work. This role builds what that looks like in practice.
You'll use modern AI-assisted development tools, Cursor, Claude Code, n8n, and LLM APIs, to rapidly prototype and ship internal tools that eliminate manual effort across our operational teams. Your primary customers are Disputes, Due Diligence, and Transaction Monitoring: high-volume, high-stakes teams where the right automation meaningfully reduces analyst burden and improves decision quality.
You'll move fast. You'll take processes that currently live in spreadsheets and manual case queues and turn them into something that mostly runs itself. Process Architects redesign how work flows; you make the new flow real.
What You'll Do
- Use AI-assisted development (Cursor, Claude Code) to prototype and ship tools for operational teams - fast.
- Build workflow automations that connect case management systems, document stores, APIs, and LLMs into end-to-end pipelines
- Create analyst-facing interfaces, triage tools, summary generators using self-built applications, Retool, or similar.
- Apply LLMs where they reduce cognitive load: classification, case summarisation, structured extraction, decision support.
- Embed with Disputes, CDD, Periodic Review, and Transaction Monitoring to learn how analysts actually work - not how the process doc says they do.
- Translate vague pain points i.e "this part takes forever" into shipped tools in days or weeks, not quarters.
- Demo early, iterate based on what analysts actually use versus ignore.
- Treat every tool as a product: instrument usage, capture feedback, measure time saved or quality gained.
- Document what you build and share reusable patterns so good ideas compound.
What We're Looking For
We care more about what you've built and how you think than years of experience or formal credentials.
Must-haves
- You've used Cursor, Claude Code, Copilot, or similar to build something real, a script, a tool, a side project, that solved an actual problem. Not just tutorials
- Comfortable in Python, or willing to be within weeks.
- Basic API fluency: you can read a doc, make a request, parse the response, and chain a few calls
- Familiarity with at least one LLM API. You've written a prompt, gotten structured output back, and understood why it sometimes goes wrong
- Bias to ship - you'd rather get a rough version in front of users on Friday than a polished version in three weeks
- Curiosity. You're the kind of person who opens the hood - you want to understand how things work, not just use them
Nice-to-haves
- Workflow automation tools (Zapier, n8n, Make)
- Retool, Gradio, or similar lightweight UI frameworks
- Git, basic SQL, or comfort with JSON/CSV at scale
- Exposure to payments, fraud, compliance, or risk operations - even tangentially
- A portfolio, GitHub, or demo you can walk us through
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Location: London, the UK or Lisbon, Portugal
About the Department
Renewals Account Managers, Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences.
The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.
What You’ll Do
The Customer Experience Manager leads the post-sale customer journey, managing everything from onboarding to long-term
retention and contract renewals
. Acting as both a trusted business advisor and a commercial owner of the account, you will build strategic relationships with stakeholders to clearly articulate ROI and business value and ultimately successfully close renewals maximizing upsells and minimizing churn. You will collaborate tightly with the Sales team to maintain accurate weekly forecasts and contribute to critical engagements like Executive Business Reviews. In addition, you will embed AI-driven optimization into your daily workflows—using advanced data analysis to uncover selling opportunities and automating routine tasks to accelerate customer outcomes and maximize operational efficiency.
Key Responsibilities
Customer Lifecycle & Success
Manage customer engagement across the entire customer lifecycle, from onboarding through renewal.
Be a Trusted Advisor to your customers by helping them adopt the Cloudflare products and services to meet their needs and make them successful
Work with your account teams to plan and execute long term Success Plans with our largest customers to facilitate retention and growth via product and new business unit expansion.
Maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs.
Own or be an active participant in several customer touch points including: Business Value Justification meetings, Business Reviews, and Renewal Meetings, with a track record of successful planning and execution of Executive Business Reviews.
Demonstrate how your customer engagement directly impacts revenue growth and adoption of Cloudflare solutions and services.
Commercial & Renewals
You are ultimately responsible for the retention and growth of your book of business.
You will own and drive the renewal including maintaining and reporting an accurate weekly forecast.
Negotiate and execute renewal contracts in accordance with customer objectives.
You will be an expert in deal construction and pricing strategy. You will directly be designing renewals to create a win-win for customers and Cloudflare.
Analyze data and leverage tools to identify selling opportunities and business value.
Drive strong alignment with the Sales team, contributing to team forecasting, planning, and targets.
Cross-Functional & Operational Management
Develop and maintain long-term relationships with stakeholders in your account portfolio.
Work cross-functionally with Product, Engineering, Support, Marketing and other teams to resolve customer business issues and work towards each customer’s stated goals.
Manage customer feedback and product needs by providing feature requests to internal partner teams.
Able to prioritize effectively to handle multiple deals at the same time.
AI Competencies
Generative AI: Mastery of LLMs to rapidly draft renewal communications, synthesize quarterly review data, and prepare executive summaries.
Data Analysis: Proficiency in leveraging AI analytics tools to parse customer usage metrics and instantly highlight up-sell or cross-sell opportunities.
Workflow Automation: Ability to build automations to synchronize CRM data, update weekly forecasts, and trigger lifecycle alerts.
AI Problem Solving: The instinct to view AI as a partner in solving tough problems to keep the Internet moving forward.
Qualifications
Fluency in English AND Dutch or Swedish (written and spoken).
Minimum of 3 years of experience in a Customer Success/Account Management role or Inside or Field sales.
2+ years of industry experience, with experience in cloud security and/or performance industries preferred.
Bachelor's degree and/or other professional qualifications.
Direct experience in commercial sales, negotiation, and deal closure.
Strong understanding of or willingness to learn about computer networking and “how the internet works,” with network security a plus.
Manage and prioritize competing portfolio demands, aligning internal resources with the highest-impact commercial and retention goals
Expertise in SaaS retention and sales process and excellent knowledge of value driven sales.
Excellent problem solving skills with the ability to creatively achieve resolutions.
Compensation
● For Portugal based hires: Estimated annual salary is between €50,000 - €69,000.
The final offer will be inclusive of time exemption, in alignment with the applicable law and collective bargaining agreements.
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Barcelona, Spain
Workplace: hybrid
⛵ About our Crew
Click&Boat
is a rental platform product of
Boats Group,
the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe!
Click&Boat is the European leader in boat rentals
. Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals.
To support this growth, we are hiring a
Customer Experience Agent
to join a dynamic team in our Barcelona office and continue building a world-class, creative organization by finding the best talent for our incredible culture.
🚤 The role
In Click&Boat, there are 3 main operational Business Units :
Supply:
deals with boat owners and make sure the boats available on our platform generate revenues with the highest quality of service.
Sales:
deals with tenants and supports them all along a booking process, from quotations to closing the deal.
Customer Care:
represents the point of contact for our customers after a booking is closed by the Sales team (before, during and after the trip), and makes the link between boat owners and tenants (booking modification or cancellation, insurance or accident issues, etc).
As Customer Experience, you will integrate the Customer Care crew
and will play a key part in
supporting our users
, and collaborating closely with
the Finance, Sales and Supply crew members
across teams to deliver a high-quality work.
If you're excited about marketplaces, digital business and dynamic environments, you might be exactly who we’re looking for.
🛟 What floats your boat
As a central part of our day-to-day operations, your main mission will be to
handle customer interactions efficiently
, managing
service-related issues, complaints, and claims
between boat owners and renters. While your work will focus on r
esolving tickets
and ensuring smooth communication, you will also contribute to
maintaining our service quality
standards and
supporting seasonal team members
during the high season.
Operations (80%)
Low season (October - March)
Manage
incoming inquiries
from boat owners and renters via
tickets and phone calls
.
Provide
accurate and timely responses
, ensuring issues are properly documented and resolved.
Handle
routine requests
, updates, and follow-ups to maintain a high level of customer satisfaction.
High season (April - September)
Act as an
escalation point
for
complex or urgent cases
, managing communication via
email (80%)
and
phone (20%)
.
Mediate disputes
between boat owners and renters, investigating claims and
negotiating fair solutions
in line with Click&Boat’s
terms and conditions
.
Manage
critical cases
such as
last-minute cancellations, service complaints, or boat damage
, ensuring efficient resolution and clear communication between all parties.
Report recurring issues or feedback
to help improve our internal processes and overall service quality.
Internal process analysis and update (10%)
Prepare for
high-season operations
by coordinating seasonal staff training, onboarding, and analyzing end-of-season KPIs to enhance future processes.
Identify opportunities for
product and process improvements
, creating reports on user feedback and system bugs to support development teams.
Collaborate with
cross-functional teams
to optimize workflows and contribute to the global mission of reducing contact ratios and improving response times
Contribute to seasonal operations by helping prepare
training
materials, supporting
onboarding
sessions, and assisting temporary staff during the high season
Coaching and Quality Review (10%)
During high season (April-September), guide and support seasonal employees, conducting
quality reviews
and leading training sessions to uphold service excellence
🧭 What you bring aboard
We’re seeking motivated, detail-oriented team players with a passion for problem-solving and a knack for delivering excellent service.
Language Skills:
Bilingual in
French
and fluent in English.
Customer Experience:
1+ years of previous experience in customer-facing roles is required, handling legal complaints and complex users conflicts.
Solution-Oriented:
Comfortable handling challenging situations and finding creative resolutions.
Time Management Skills:
Demonstrated ability to prioritize tasks effectively, meet deadlines, and handle multiple responsibilities in a fast-paced environment.
Organized and Flexible:
Thrives in a dynamic environment, especially during high-season periods with weekend shifts.
Process-oriented and methodical:
enjoys following structured workflows and continuously improving efficiency in daily operations.
Queue management mindset:
takes satisfaction in maintaining a clean, organized ticket queue and ensuring no requests remain unresolved
🌊 Bonus points (great to have, never a dealbreaker)
Language skills: Any other language spoken from our markets is a plus (Spanish/Italian/German).
Passion for Boating:
An interest in boating or a connection to our industry is a bonus!
🗺 The hiring journey
Intro call with Talent Acquisition
Case Study
Interview with your future manager
Interview with the Head of Customer Care
We aim to keep things smooth, transparent, and respectful of your time throughout the process.
What awaits you aboard
🚀 A fast-growing international company with real impact;
💻 Remote work policy: 1 day per week, depending on periods of the year and seniority;
🌴 5 additional days off;
📖 Extensive internal training;
🥪 Lunch vouchers (Cobee);
💪 Gym partnerships (Wellhub);
🚤 Boat licence offered and exclusive discounts on your next boat trips;
🥐 Breakfast every Tuesday morning;
🌊 A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea;
🎉 Team-building activities.
Contract: Full-time, permanent.
🪝 Ready to join?
If this opportunity sounds like your next adventure, hit the “apply to this job” bottom.
Remember, even if you don’t meet every requirement, you might still be a great match for us! And yes, we’re especially talking to women here: science says that you are less likely to apply if you don’t meet them all. So go for it, we’d love to hear from you.
At Click&Boat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset. The sea is open to all. 🌊
Location: Tokyo
Workplace: Hybrid
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
How you'll make an impact
- Provide technical support to merchants during their implementation of Checkout.com http://Checkout.com payment processing technology
- Answer all merchants’ integration related questions, including but not limited to configuration, debugging, documentation, testing, go-live support, and post-live support
- Manage incidents as related to the integration (investigation, troubleshooting, escalation, resolution, reporting, time tracking and analysis of incidents)
- Collaborate and partner with internal teams such as Merchant Configuration, Sales, Account Managers, and Merchant Care, to resolve issues during customer trials, integrations, or post-implementation support
- Interact with the Product teams to pinpoint improvement ideas
- Advise Manager on issues which impact customer satisfaction and provide recommendations for appropriate actions
- Ability to multitask with multiple projects and integrations of customers
- Maintain/update existing libraries/plugins used in integrations
Qualifications
- 5+ years of development or technical support experience in a Tech/FinTech company
- Have payments experience would be advantageous
- Understanding of API, REST, webhooks and logs is required
- Strong coding skills in at least one of these languages: Java, Javascripts, PHP, Python, Go, C#
- Experience with Node.js, React is a plus
- Knowledge in iOS/Android is a plus
- Excellent communication skills, ability to build and maintain strong relationships
- Ability to work in a customer-focused and target-driven environment
- Good in speaking and writing in both English and Japanese
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Dallas
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We are looking to hire a Deal Operations Analyst to support Harvey AI’s growing global sales organization. This role sits at the center of quote-to-cash execution, partnering closely with Sales, Deal Desk, Finance, and Legal to ensure deals are accurately structured, approved, and closed.
This is a hands-on operational role for someone who enjoys being close to the deal flow, solving process issues in real time, and helping scale systems and workflows as the business grows.
WHAT YOU'LL DO
- Review, validate, and process customer orders to ensure accuracy, compliance with pricing and contracting policies, and readiness for booking and billing
- Support Sales reps with Salesforce (SFDC) opportunity management, quoting workflows, and deal hygiene
- Manage and triage a Deal Operations ticketing queue, ensuring timely responses and clear communication with stakeholders
- Act as a frontline support resource for SFDC and CPQ-related questions from Sales
- Assist with CRM and CPQ enhancements, including:
- gathering and drafting business requirements
- supporting user acceptance testing (UAT) and QA
- helping roll out new workflows, fields, or guardrails
- Contribute to sales and deal desk enablement, including documentation, process guides, and training support
- Identify recurring issues or inefficiencies in quote-to-cash processes and surface recommendations for improvement
WHAT YOU HAVE
- 2-4+ years of experience in Sales Operations, Deal/Order Operations, Revenue Operations, or Order Management
- Strong attention to detail and comfort working with complex deal structures
- Working knowledge of Salesforce (SFDC) as a CRM, including opportunity and quoting workflows
- Exposure to CPQ tools (e.g., Salesforce CPQ, DealHub, Ironclad CLM, or similar), with a basic understanding of how pricing and approvals are operationalized
- Experience managing or working within a ticketing or queue-based support model (e.g., Zendesk, Jira, Salesforce cases, or similar)
- Prior involvement in CRM/CPQ projects or enhancements, such as documenting requirements, participating in testing, or supporting system rollouts
- Ability to communicate clearly with Sales, Finance, Legal, and Operations stakeholders
- Comfortable operating in a fast-paced, evolving environment where processes are still being defined
COMPENSATION
$108,300 - $148,950 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-TM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Chicago
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We are looking to hire a Deal Operations Analyst to support Harvey AI’s growing global sales organization. This role sits at the center of quote-to-cash execution, partnering closely with Sales, Deal Desk, Finance, and Legal to ensure deals are accurately structured, approved, and closed.
This is a hands-on operational role for someone who enjoys being close to the deal flow, solving process issues in real time, and helping scale systems and workflows as the business grows.
WHAT YOU'LL DO
- Review, validate, and process customer orders to ensure accuracy, compliance with pricing and contracting policies, and readiness for booking and billing
- Support Sales reps with Salesforce (SFDC) opportunity management, quoting workflows, and deal hygiene
- Manage and triage a Deal Operations ticketing queue, ensuring timely responses and clear communication with stakeholders
- Act as a frontline support resource for SFDC and CPQ-related questions from Sales
- Assist with CRM and CPQ enhancements, including:
- gathering and drafting business requirements
- supporting user acceptance testing (UAT) and QA
- helping roll out new workflows, fields, or guardrails
- Contribute to sales and deal desk enablement, including documentation, process guides, and training support
- Identify recurring issues or inefficiencies in quote-to-cash processes and surface recommendations for improvement
WHAT YOU HAVE
- 2-4+ years of experience in Sales Operations, Deal/Order Operations, Revenue Operations, or Order Management
- Strong attention to detail and comfort working with complex deal structures
- Working knowledge of Salesforce (SFDC) as a CRM, including opportunity and quoting workflows
- Exposure to CPQ tools (e.g., Salesforce CPQ, DealHub, Ironclad CLM, or similar), with a basic understanding of how pricing and approvals are operationalized
- Experience managing or working within a ticketing or queue-based support model (e.g., Zendesk, Jira, Salesforce cases, or similar)
- Prior involvement in CRM/CPQ projects or enhancements, such as documenting requirements, participating in testing, or supporting system rollouts
- Ability to communicate clearly with Sales, Finance, Legal, and Operations stakeholders
- Comfortable operating in a fast-paced, evolving environment where processes are still being defined
COMPENSATION
$108,300 - $148,950 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-TM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Bengaluru, India
We are looking for a Senior Backend Developer to design and develop enterprise grade backend solutions using C# and .NET. You will contribute to scalable microservices, distributed systems, cloud native services, and cross functional engineering collaboration.
This project is centered on developing resilient backend services for a distributed platform with microservices, REST integrations, and event driven architecture. It supports scalable enterprise solutions across multiple functional domains and cloud environments.
Design and develop enterprise grade backend services using C# and .NET, .NET Core
Design and implement scalable microservices within service oriented platforms
Develop services supporting multi source data aggregation, policy and rules enforcement, and extensible functional domains
Apply microservice architecture principles including API First Design, Domain Driven Design, and bounded contexts
Design and implement synchronous REST based integrations with internal and external systems
Develop and support asynchronous and event driven integration patterns
Design efficient data models using relational SQL and NoSQL databases
Optimize database performance and manage data consistency across distributed systems
Build resilient, scalable, and maintainable cloud native solutions using Microsoft Azure
Implement appropriate resiliency, fault tolerance, configuration management, and distributed system patterns
Collaborate with Architects, Product Managers, Business Analysts, QA Engineers, and other Developers throughout the delivery lifecycle
Contribute to technical design discussions, architecture decisions, code reviews, and engineering standards
Develop and maintain unit tests to ensure code quality, reliability, and maintainability
Troubleshoot complex application, integration, performance, and production issues
Work effectively with globally distributed teams and participate in coordinated meetings across time zones when required
10+ years of backend software development experience with strong hands on expertise in C# and .NET, .NET Core
Strong experience designing and developing enterprise grade microservices
Strong understanding of microservice architecture patterns including API First Design, Domain Driven Design, and bounded contexts
Experience designing and consuming REST APIs and implementing synchronous system integrations
Experience working with asynchronous and event driven architectures
Strong hands on experience with relational SQL databases and NoSQL databases
Experience with data modelling, database performance optimization, and data consistency within distributed systems
Hands on experience with Microsoft Azure and Azure native services
Strong understanding of cloud configuration management, resiliency patterns, scalability, and distributed system design
Experience designing maintainable, highly available, and scalable backend solutions
Strong understanding of software engineering principles, coding standards, and unit testing
Ability to analyze complex technical requirements and translate them into effective backend solutions
Strong problem solving and troubleshooting skills
Ability to communicate clearly in English and collaborate effectively with technical and non technical stakeholders
Experience working with geographically distributed development teams
Experience in the travel technology domain
Knowledge of Global Distribution Systems
Experience integrating with GDS platforms or travel suppliers
Exposure to booking platforms, travel APIs, reservation systems, or travel content aggregation
Understanding of the broader travel ecosystem and supplier integration landscape
Experience working on large scale enterprise or distributed platforms
Experience with multi source data aggregation and policy or rules based processing
Experience supporting cloud native transformation or modernization programs
Location: Dubai, United Arab Emirates
Overview:
Kaizen Asset Management Services is seeking a dedicated and organized
Mobilization Coordinator
to oversee and facilitate the preparation and deployment of our project teams and resources. The Mobilization Coordinator plays a crucial role in ensuring that all necessary logistical, regulatory, and administrative steps are taken for operational readiness before project commencement.
Key Responsibilities:
Coordinate the mobilization process for project teams, ensuring all personnel, materials, and equipment are in place for project launch.
Develop and maintain detailed mobilization schedules and action plans, tracking progress and addressing any issues swiftly.
Collaborate with various departments and stakeholders to gather relevant information and logistics necessary for successful mobilization.
Ensure compliance with all relevant regulations, safety standards, and project requirements, conducting risk assessments as necessary.
Communicate effectively with team members and project leaders to provide updates on mobilization status, challenges, and solutions.
Assist with onboarding and training of project personnel, ensuring they possess the necessary skills and knowledge to meet project requirements.
Support procurement efforts for necessary materials and equipment while maintaining budgetary constraints.
Document mobilization processes and improvements to enhance future coordination efforts.
Key Performance Indicators (KPIs):
Timeliness of the mobilization process and adherence to project timelines.
Accuracy and completeness of logistics and personnel deployment.
Stakeholder satisfaction regarding coordination and communication throughout the mobilization phase.
Compliance with safety and regulatory standards during mobilization activities.
Requirements
Bachelor’s degree in Business Administration, Project Management, or a related field.
Minimum of 3 years of experience in project coordination or mobilization roles, preferably in asset management or construction industries.
Strong organizational and multitasking skills, with a keen eye for detail.
Arabic Speaker is a must
With National Book and Emirati Passport
Must be willing to work in Dubai
Exceptional verbal and written communication abilities.
Proficient in project management software and Microsoft Office Suite.
Ability to work under pressure and meet tight deadlines while maintaining quality.
Flexibility to travel as necessary to project sites and locations.
Strong problem-solving skills and the ability to adapt to changing circumstances.
Familiarity with compliance regulations and safety standards in the asset management or construction sectors is a plus.
Location: South Africa; Jamaica; Ethiopia; Pakistan; Philippines; Colombia
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Job Type:
Part-time (24 hours/week)
Location:
Remote
Working Hours:
Eastern Time (US/Canada)
About the Company
Our client is an innovative AI solutions company helping municipalities and government organizations modernize their operations through intelligent technology.
Their solutions include AI-powered citizen engagement chatbots, internal automation tools, and permit validation systems designed to improve public service delivery and operational efficiency.
As the company expands across the US and Canadian markets, they're looking for an experienced Sales Development Representative (SDR) to drive new business opportunities and build relationships with public-sector decision-makers.
Job Summary
We are seeking a highly autonomous, results-driven Sales Development Representative (SDR) with proven experience selling to government organizations, municipalities, or public-sector institutions.
In this part-time remote sales role (24 hours per week), you'll take ownership of outbound prospecting, lead generation, appointment setting, and closing sales opportunities across North America.
This is an excellent opportunity for an experienced SDR or business development professional who understands public-sector sales cycles, can independently build a qualified pipeline, and is comfortable working in a growing AI technology company.
Key Responsibilities
Lead Generation & Outbound Prospecting
Identify and prospect municipalities, government agencies, and public-sector organizations across the US and Canada.
Independently research and engage key decision-makers through cold email, cold calling, LinkedIn, and other outbound channels.
Develop targeted prospect lists and maintain a consistent pipeline of qualified opportunities.
Identify potential use cases for AI-powered solutions within government organizations.
Appointment Setting & Sales Closing
Book qualified meetings and product demonstrations with relevant decision-makers.
Conduct discovery conversations to understand organizational challenges and technology needs.
Communicate the value of AI solutions to public-sector stakeholders.
Manage sales opportunities from initial outreach through appointment setting and deal closing.
Build relationships with prospects and navigate longer, consultative public-sector sales cycles.
CRM & Pipeline Management
Use Zoho CRM to manage leads, track activities, and monitor sales opportunities.
Maintain accurate prospect information, meeting notes, and follow-up schedules.
Independently manage pipeline progression and prioritize high-value opportunities.
Track performance against lead generation, meetings booked, and deals closed.
Requirements
Must have proven sales experience within public-sector or governmental organizations, including municipalities, government agencies, or similar institutions.
Demonstrated experience in outbound sales, business development, or SDR roles.
Proven ability to independently generate leads, book qualified appointments, and close sales.
Hands-on experience using Zoho CRM for pipeline management and sales tracking.
Strong understanding of B2B or B2G (business-to-government) sales processes.
Excellent spoken and written English communication skills.
Confident engaging senior stakeholders and government decision-makers.
Highly organized, self-motivated, and comfortable working independently.
Availability to work 24 hours per week, aligned with the client's Eastern Time zone.
Reliable laptop, stable internet connection, and professional remote working setup.
Nice-to-Have Qualifications
Experience selling AI, SaaS, or other technology solutions.
Existing knowledge of the US or Canadian municipal and government markets.
Familiarity with public-sector procurement processes and government sales cycles.
Experience selling digital transformation or automation solutions.
Previous experience working in a startup or growth-stage technology company.
Benefits
💰 Competitive compensation
🌎 100% remote opportunity
🤖 Work with innovative AI technology
🚀 High-impact role
🎯 Autonomy and ownership
Location: Dubai, United Arab Emirates; Doha, Qatar; Port Louis, Mauritius; Beau Vallon, Seychelles; Victoria Falls, Zimbabwe; Nairobi, Kenya
Apt Resources has been retained by a renowned Restaurant Management Group in UAE to source and select experienced Senior Hostess's for their existing restaurants. The group owns and manages several premium restaurants in Dubai that have won several awards and accolades.
As Senior Hostess, you will help shape each guest’s experience from the moment they arrive, setting the tone with a warm welcome and ensuring service flows smoothly throughout the dining experience. This role is central to creating a strong first impression, supporting guest satisfaction, and serving as a point of reference for other hostesses while working closely with service, production, and wider restaurant teams.
Responsibilities
Serve as the first point of contact for guests and set a warm, welcoming tone.
Greet and seat guests, manage reservations, waitlists, seating plans, and special requests, and monitor dining-room availability, safety, cleanliness, and guest well-being.
Maintain menus, place settings, tables, work areas, supplies, and restaurant presentation to company standards.
Communicate menu and item availability, respond to guest questions and concerns, anticipate service needs, and support guests with disabilities within established guidelines.
Coordinate closely with service, production, and other departments to ensure seamless service delivery.
Guide and assist other hostesses and coworkers, exchange information clearly, and document relevant updates for management.
Complete opening, closing, side-work, restocking, reporting, security, and daily cleaning duties.
Follow grooming, confidentiality, quality, health, safety, security, OHS, emergency, and environmental procedures; report incidents, hazards, injuries, and maintenance issues and assist with risk assessments.
Attend training and meetings and perform other duties as business needs evolve.
Requirements
Qualification Requirements
High school diploma or G.E.D. equivalent
3-5 years of related hospitality or restaurant front-of-house experience
Experience with SevenRooms, OpenTable, or similar restaurant reservation or guest booking systems
Basic knowledge of international cuisine and wines
Experience greeting and seating guests, managing special requests, and addressing guest questions and concerns
Experience handling restaurant reservations and waitlists
Good command of English
Available to work evening shifts, weekends, holidays, and late service hours
Benefits
Competitive salary to match local industry standards
seniorDubai, United Arab Emirates; Doha, Qatar; Port Louis, Mauritius; Beau Vallon, Seychelles; Victoria Falls, Zimbabwe; Nairobi, Kenya
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is seeking a Financial Data and Controls Lead to join our Billing Platform team. Billing Platform builds the systems customers use to transact with Anthropic: subscriptions, usage billing, quote to cash, invoicing, and payments. You'll be the dedicated owner of billing accuracy, reconciliation, and financial controls across those systems, making sure the right checks run, the right controls are in place, and the audit evidence exists.
Our billing systems and pricing change often, and each flow needs to meet SOX requirements. Accurate billing is what lets us launch products and pricing quickly and still close the books on time. The hard problems today include validating negotiated pricing from contract to invoice, handling the many forms of credits, app store billing, and keeping controls current while the systems under them are replaced.
This is a foundational role and the first hire of its kind on the team. You'll lead a working group of the reconciliation and controls owners from each billing engineering team, and you'll set the approach they follow. You'll work closely with Finance Systems, Accounting, Internal Audit, and Data Engineering.
The role sits in Engineering and works with Finance every day. Our Data organization builds the pipelines and owns the warehouse, and you'll use that data and partner with that team. We're looking for an engineer or data practitioner with strong accounting domain knowledge, who can talk to engineers about systems and to Finance and auditors about risk and materiality.
Key responsibilities
Own reconciliation and accuracy checks for critical billing data (quantity, price, discounts, and invoices) across our product platform, third-party billing and payment providers, app stores, cloud marketplaces, and in-house systems
Design and run detective controls that catch billing errors before they reach the accounting books
Partner with billing engineering teams to turn repeat checks into automated verifiers
Review billing changes that have financial impact, flag the ones that touch SOX or IT application controls (ITACs), and make sure functional test evidence is in place
Make SOX review a standard, lightweight step in how billing changes ship, treated like a security review, so launches are not delayed by it
Own the end-to-end test strategy and audit evidence for those changes, working with Finance Systems, Data Engineering, Accounting, and Internal Audit
Triage billing errors, prioritize backfills and fixes with the owning teams, and track materiality over time
Define and maintain the data contracts between billing and finance systems, so downstream teams can find and trust the data they need
Lead the working group of reconciliation and controls owners across billing engineering teams, through influence and not reporting lines
Act as the Billing owner, alongside Accounting and Finance Systems, for translating the product and pricing roadmap into financial impact, test strategy, and process updates
Minimum qualifications
Experience building or owning a financial ledger, billing reconciliation, or cash reconciliation system end to end, one that Accounting relied on to close the books
Hands-on SQL skills strong enough to take two messy datasets (for example usage events and invoices), match them, find the breaks, and explain the root cause
Accounting domain knowledge (order to cash, month-end close, and materiality) sufficient to tell which billing changes have financial impact
Experience working with SOX and Internal Audit teams on IT application controls, detective controls, transaction monitoring, functional test evidence, and auditor walkthroughs
Experience defining data contracts between billing or product systems and finance systems such as the ERP, general ledger, or revenue recognition
Track record of driving work across Engineering, Finance, Accounting, and Audit without direct authority
Ability to explain technical issues to Finance and auditors in their terms, and financial risk to engineers in theirs
Interest in AI and a commitment to Anthropic's mission of building safe, beneficial AI systems
Preferred qualifications
Background as a backend, data, or analytics engineer who built a financial ledger or cash reconciliation system from scratch
Experience running these systems under public company reporting requirements, and scaling them as the company grew
Experience with usage-based or consumption billing
Experience with multi-party billing, such as marketplaces, or app stores
Experience turning manual checks into automated verifiers with engineering teams
Experience remediating a control deficiency, or standing up a controls program while the underlying systems were changing
A track record of using Claude or other AI tools to automate reconciliation, testing, or evidence collection, with checks that hold up to review
Experience with billing and finance tools such as Stripe, Metronome, Zuora, NetSuite, or Workday Financials
Python for data analysis or automation
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$345,000
—
$425,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: SCYLLA AG, Worldwide
ISMIRA Agency
actively recruiting for position RESTAURANT WAITERS
for Scylla AG!
Founded in Switzerland in 1973, Scylla has been setting the standard in premium river cruising for more than 50 years. Their motto is “Quality, our passion”.
Today, the company operates more than 40 modern river ships, sailing along the Rhine, Danube, Seine, Rhône, Saône, and many other beautiful rivers across Europe.
As a
Restaurant Waiter/Waitress
, you are the face of Scylla’s hospitality in all food and beverage areas. You provide attentive, friendly, and professional service to ensure guests enjoy exceptional dining experiences onboard. Your teamwork and flexibility support both restaurant operations and guest satisfaction.,
Duties and responsibilities:
Friendly and competent guest service according to Scylla standards.
Communication with guests to ensure satisfaction and resolve any complaints.
Taking guests orders for food and drinks in the Restaurant, Bar or Sundeck.
Serving food and drinks in all departments on the ship (Restaurant, Bar, Room service, Sundeck) in a professional way.
Knowledge of the menu and all drinks, including wines in compliance to Scylla standard as well as the allergies and any other food sensitivity.
Silver-tongued, professional and well-groomed appearance.
Manage a Restaurant station of 45 to 50 guests, together with another Waiter/Waitress or Barkeeper.
Active sales of drinks in the Restaurant and Bar, including the Sundeck.
Wine knowledge, bringing wine selections to the guests and pouring drinks for them.
Providing general guest service, making sure they are enjoying their meals.
Setup of tables according to company standards as well as polish cutlery and glasses.
Assistance with the preparation of inventories General cleaning work in the Restaurant and Bar.
Weekly general cleaning of the Restaurant and Bar.
Other duties including other departments as assigned by supervisor based on operational needs.
Work & Life Onboard Conditions:
Competitive salary paid in EURO + possible to earn gratuties
River ships are located in Europe - closer to home
Seasonal work with contracts from March to November renewable each season
No Safety certificates or Seaman's book required
Very simple medical exam - can be conducted with family doctor
Free food and accommodation onboard (shared for 2 same gender crew)
Possibility to take paid days off, sick days and vacation during the season
Excellent working conditions, social contributions and health insurance
Free internet (10 GB per month)
Shore leave almost every day
Work in an international team and develop your professional skills
Travel across Europe while gaining valuable international experience
Requirements:
Age: min. 18 years old
Experienced within the hotel industry and/ or previous ship experience.
Stress resistant, calm under pressure, team player with positive attitude.
Open minded, independent and flexible with strong customer focus.
Professional attitude and appearance, reliable and hard-working able to work long shifts.
Crew on board river cruises have to be ready for mixed duties and multitasking.
Languages vs Nationality Requirements:
Good English skills (written & verbal) required for all positions.
German-speakers (advanced level) can also be be considered with basic English.
EU nationals can apply and join during whole season without visas.
Non-EU nationals apply for D type German visa before joining, thus may apply only before season starts.
Non-EU nationals that speak no German language may be considered only for culinary positions OR if they have strong previous cruise ship experieence in the same position.
Nationalities that we can process:
🇱🇹
🇱🇻
🇪🇪
🇵🇱
🇷🇺
🇧🇾
🇺🇦
🇲🇩
🇰🇿
🇰🇬
🇺🇿
🇦🇲
🇦🇿
🇹🇯
🇹🇲
🇬🇪
Last updated: October 30, 2026
You can submit your Resume here pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
УдалённоBoston; California; Pennsylvania; Florida; New York; Massachusetts; Virginia; Georgia; Washington State; Colorado; New Jersey; Texas
ГибридleadParis, France
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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seniorBengaluru, India; Work effectively with globally distributed teams and participate in coordinated meetings across time zones when required
Dubai, United Arab Emirates
УдалённоSouth Africa; Jamaica; Ethiopia; Pakistan; Philippines; Colombia; Availability to work 24 hours per week, aligned with the client's Eastern Time zone