Location: Hamburg, Germany
Role Overview
Our client is a growing European cruise operator known for its no-fly cruises departing from UK and European homeports. Building on this foundation, they are launching a new German-speaking brand — and are seeking a Commercial Director to establish and lead it.
This is a rare opportunity to build a cruise business from the ground up. The successful candidate will be responsible for developing the German market, establishing the local organisation, building strong distribution partnerships and leading the successful launch and long-term growth of the business.
Key Responsibilities
Reporting to the UK Executive Team, the Commercial Director will act as the senior representative and public face of our client in Germany. Working closely with specialist teams across Finance, Marketing, Revenue Management, Operations, Customer Service and Legal, the role is primarily focused on commercial leadership, business development and market growth rather than technical functional expertise.
The successful candidate will be an entrepreneurial leader who enjoys building businesses, developing relationships and creating high-performing teams. They will combine strategic thinking with a practical, hands-on approach and be comfortable operating within a fast-moving international organisation.
Strategic Leadership
Develop and execute the German market-entry strategy in alignment with the Group’s objectives.
Prepare and maintain the German business plan, including commercial, operational and financial priorities.
Lead the establishment and development of the german branch from start-up through launch and into commercial maturity.
Identify growth opportunities, strategic partnerships and relevant customer segments.
Provide market intelligence and strategic insight to the UK Executive Team.
Represent or client at industry events, trade shows, conferences and media engagements.
Establish the company as a credible and respected participant in the German cruise market.
Act as the principal link between the German business and the UK Executive Team.
Launch Programme Leadership
Lead the German market launch programme and coordinate the local delivery of all relevant workstreams.
Develop and maintain an integrated launch plan with clear milestones, dependencies and accountabilities.
Coordinate activity across commercial, marketing, finance, legal, technology, customer service and operational teams.
Ensure that the business is ready to accept bookings, support customers and operate successfully within the agreed timetable.
Identify launch risks and ensure appropriate mitigation and escalation.
Support the planning and delivery of the formal market launch, including ITB Berlin and other key trade events.
Ensure that the German organisation, customer proposition and distribution network are in place prior to ITB Berlin in March 2027.
Commercial and Sales Leadership
Lead the development and performance of all German sales channels, including the travel trade, direct sales and online distribution (in conjunction with the UK digital team).
Deliver annual revenue, passenger volume, occupancy and yield targets.
Build long-term relationships with German travel agency groups, co-operatives, cruise specialists, tour operators and online partners.
Develop the trade sales strategy, commission framework and partner-support model.
Lead negotiations with key commercial and distribution partners.
Work closely with UK Digital team to develop the direct sales proposition, including the website, contact centre, CRM and digital acquisition channels.
Provide market input into itinerary planning, product design, launch timing and pricing strategy.
Work closely with UK revenue management teams to optimise pricing, inventory and promotional activity.
Monitor market performance, competitor activity, customer trends and distribution developments.
Identify and manage relevant charter, group and partnership opportunities.
Ensure that commercial activity supports both short-term launch objectives and long-term brand value.
Business Operations
Establish and oversee the day-to-day operation of the German office.
Ensure effective processes, governance and communication between the German business and UK Head Office.
Coordinate local business readiness across all customer-facing and support functions.
Maintain high standards of pre-cruise and post-cruise customer service.
Ensure the German customer journey is appropriately localised, including language, documentation, payment processes and communications.
Manage local suppliers, professional advisers and service providers appointed by the group.
Work with the Group’s operational teams to support homeport readiness, embarkation arrangements and local port relationships.
Provide appropriate sailing-day and in-season support to the ship and onboard management team.
Ensure that local operational issues are resolved quickly and effectively.
Financial Leadership
Deliver the agreed commercial and financial objectives for the German business.
Develop annual budgets and forecasts in partnership with the UK Finance team.
Monitor business performance against agreed revenue, profitability and budget targets.
Support the implementation of local banking and payment arrangements where required.
Provide regular commercial and operational reporting to the UK Executive Team.
Ensure the German business operates within agreed financial governance and delegated authority.
Regulatory and Compliance
Ensure the German business operates in accordance with applicable travel, consumer and employment legislation.
Work closely with specialist legal, tax and compliance advisers appointed by the Group.
Support the implementation of DRSF and other regulatory requirements within the German operation.
Ensure local customer processes and communications reflect agreed legal and regulatory standards.
Escalate significant legal, regulatory or reputational issues to the UK Executive Team as appropriate.
People Leadership
Recruit, lead and develop a high-performing German team.
Working closely with the UK Executive team, determine the appropriate local organisational structure and recruitment priorities.
Establish clear objectives, responsibilities and standards of accountability.
Create a collaborative, entrepreneurial culture aligned with our client's values.
Ensure effective cooperation between German employees and central Group functions.
Develop local capability while making appropriate use of shared services and Group expertise.
Drive employee engagement, development and retention.
Act as a visible and credible leader for the German organisation.
Brand and Marketing Leadership
Act as guardian of our client's brand in Germany.
Lead the development of a distinctive German market positioning and customer proposition.
Ensure that the brand is credible, relevant and differentiated within the German cruise market.
Oversee the local marketing strategy in partnership with central marketing teams.
Support the development of brand identity, campaigns, customer communications and launch activity.
Ensure consistency across trade, consumer, digital, PR and onboard communications.
Build relationships with German travel media, consumer media and industry influencers.
Drive brand awareness, customer acquisition and repeat business.
Ensure that the German guest proposition is reflected consistently across the booking journey and onboard experience.
Stakeholder Management
Build trusted relationships with the UK Executive Team and Group functional leaders.
Establish strong relationships with key travel-trade partners and industry organisations.
Represent the business with homeports, port authorities, tourism organisations and local stakeholders.
Develop appropriate relationships with CLIA Germany and other relevant industry bodies.
Assist the UK team where required with local relationships such as DRSF, legal advisers, tax advisers, banking partners and professional-service firms.
Act as a senior spokesperson for our client with customers, partners and the media.
Protect and enhance the reputation of our client.
Requirements
Significant senior leadership experience within the cruise, tour operating, travel distribution, tourism or premium hospitality sectors.
Cruise industry experience is highly desirable.
Strong commercial leadership with a demonstrable record of growing revenue, developing partnerships and delivering profitable growth.
Experience launching or developing a new business, brand, market or product would be advantageous.
Strong understanding of the German travel market and distribution landscape.
Experience building and leading high-performing, multi-functional teams.
Commercial responsibility for a business or business unit, including budgets and financial performance.
Excellent negotiation, influencing and stakeholder management skills.
Experience working with executive leadership teams within an international business.
Fluent German and English, both written and spoken.
Strong strategic thinking, commercial judgement and decision-making ability.
Personal Attributes
Entrepreneurial and commercially driven.
Passionate about building a successful business.
Strong leadership presence with the ability to inspire confidence.
Comfortable operating in a start-up environment.
Highly collaborative and relationship focused.
Decisive, pragmatic and resilient.
Hands-on and willing to get involved in the detail when required.
Excellent communicator with strong influencing skills.
Customer focused with a passion for delivering exceptional experiences.
High levels of integrity, professionalism and personal accountability.
Key Performance Measures
Performance measures will evolve as the business moves from establishment through launch and into operation. They are expected to include:
Delivery of agreed market-entry and launch milestones.
Successful establishment of the German business and local team.
Readiness of the booking, distribution and customer-service operation.
Revenue, passenger volume, occupancy and yield performance.
Development of national travel-trade distribution.
Achievement of budget and profitability targets.
Brand awareness and customer-acquisition performance.
Customer satisfaction, service quality and repeat-booking measures.
Employee engagement, capability and retention.
Quality of stakeholder, industry and partner relationships.
Successful delivery of the maiden season and subsequent growth plan.
This is a highly visible leadership position offering genuine autonomy, broad responsibility and the opportunity to establish a distinctive new entrant in the German cruise market.
Задачи:
— Стратегия и P&L B2B-направления: от позиционирования и pricing до коммерческого результата
— Построение коммерческой функции — Sales, BizDev, Account Management: найм, структура, процессы
— Прямые продажи операторам, интеграции с платформами, агрегаторами и провайдерами контента
— Партнёрства: платёжные компании, провайдеры, каналы дистрибуции
— Выход на новые рынки — Tier 1-3, приоритеты определяются вместе
— Account management и retention клиентской базы, рост revenue на существующих аккаунтах
— Управление собственным B2C-казино как активом и как референс-кейсом для B2B-продаж
— Коммерческие KPI: рост revenue, привлечение операторов, GGR партнёрской базы
Ожидаем:
— Опыт CEO / COO / CCO / GM в iGaming с прямой ответственностью за P&L B2B-продажи в iGaming: платформы, софт, агрегаторы, контент — обязательное ядро
— Понимание технической стороны: интеграции, API, сертификация, лицензионные требования
— Опыт построения или пересборки коммерческой команды
— Работа с Tier 1-3 рынками
— Операторский B2C-бэкграунд — плюс: помогает говорить с клиентом на его языке
— Английский C1+
Условия:
— Ключевая роль, прямая работа с фаундером, влияние на стратегию продукта
— Фикс + бонус от коммерческого результата; опцион обсуждается
— Full-time, remote-first
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's consulting and systems integration partners now sell and deliver Claude work at growing volume, and selling alongside partners is working. What matters next is delivery: whether the partner completes the work, whether the customer's Claude usage grows and holds, and whether the outcome is good enough that the customer asks for that partner again.
The Partner Success Lead owns that outcome. You will hold a book of in-flight customer engagements across a set of managed partners in North America. From the day our Partner Delivery program matches a customer engagement to a partner in your book, you own it to a completed outcome: the work finishes on scope, the customer's Claude usage grows, and a stalled engagement gets diagnosed and unblocked before the customer disengages. You wake up every day on one question: what is each partner in my book doing, and is the work getting done.
Key responsibilities:
Own every customer engagement in your book from partner match to completed outcome. Know the state of each one every week: scope, timeline, blockers, and the customer's Claude usage trend.
Run the weekly delivery review across your book, and bring stalled or at-risk engagements to the weekly at-risk account review with a diagnosis, an owner, and a specific ask rather than a status list.
Unblocking. Partner capacity, scope creep, customer readiness, product questions, deal-registration conflicts, and customer dissatisfaction with partner work: get each issue to the right internal team and stay on it through resolution.
Own delivery quality and consumption across your book. Track engagements completed on time, time from match to completion, delivered consumption and weekly active use on the customer accounts your partners serve, and the accounts trending toward at-risk.
Build senior relationships with each managed partner's practice and delivery leadership. Together with the Partner Account Manager and other Anthropic counterparts, establish the executive-level trust that lets you ask a partner to restaff, escalate, or invest — and be taken seriously — when an engagement needs it.
Build each partner's Claude practice as the compounding work: certified bench depth, one repeatable offering in a chosen industry lane, and a published customer story from each completed engagement, so the next engagement needs less from you.
Turn what works into methodology. Convert the moves you prove in your book into named, reusable best practices — engagement review packs, unblocking plays, practice-building guides — written clearly enough to be shared at scale across partners, the Partner Success team, and the contract delivery team running the same loop.
Run the quarterly practice review with each managed partner's alliance and delivery leads: joint goals on completed customer engagements, customer adoption, certified practitioners, references, and industry positioning.
Present and persuade across audiences. Deliver partner executive briefings, practitioner enablement sessions, and internal reviews with equal command — this role is regularly the voice of Partner Success in front of a partner's leadership, a delivery team, a customer, or Anthropic's own leadership.
Steward funding requests from partners in your book. Recommend for or against co-investment and program funding requests against a stated outcome, and reconcile against milestones. The bar is outcomes, not consultant hours.
Work the handoffs cleanly: from Partner Sales when a partner deal closes, and from the Partner Delivery program when an engagement is matched to a partner in your book. Coordinate with the Partner Account Manager on any strategic partner that has one, with Customer Success Managers on customer-side account health, and with Anthropic's direct sales field on joint accounts.
Instrument your book and know its numbers: engagements in flight and completed, stall rate and days to unblock, delivered consumption per partner, certified practitioner counts, and partner health trajectory.
Run your book Claude-first. Telemetry drafts the diagnosis; you validate it and act. Claude drafts your review packs, status notes, and escalation briefs; you own the judgment, the exceptions, and the unblocking. Feed what you see in the field back into the packages, playbooks, tier rules, and health rubric the team runs on.
Minimum qualifications:
Experience owning a high-volume book of concurrent customer engagements, projects, or accounts (roughly 10 to 30 at a time) to completed outcomes, in a partner success, customer success, delivery management, or technical account management role.
Ability and appetite to build structure, clarity, and programmatic motions out of in-flight work, while delivering engagement by engagement. You have written something down — a review format, a checklist, a play — that others ran without you, and you want to do more of that; growing that into the operating playbook a wider team runs is the senior end of this role, not the entry bar. This role scales by what you write down, not by added hours.
Track record of a number tied to completed work and customer behavior (on-time delivery, adoption, retention, consumption, expansion) rather than contract signature, and an operating rhythm you built to hit it.
Judgment on delivery quality: you can review a partner's engagement plan or scope and tell whether it will finish on time and produce usage, and you ask the follow-up question that surfaces the real risk.
Escalation and unblocking judgment across a matrix (partner, customer, direct sales, customer success, product): you know which stall belongs to whom, you get help fast, and you stay engaged to resolution.
A convincing speaker and presenter to all kinds of audiences: partner executives, delivery practitioners, customers, and internal leadership. You can carry a quarterly practice review, an enablement session, and an executive escalation in the same week and land each one.
Deep understanding of how customer success works in a usage-based business; you have held a number tied to customer behavior and can read a consumption trend and act on it.
Enough technical fluency to be credible in a delivery review. You do not need to write code, but you can follow a partner architect's walkthrough of a real Claude engagement and ask the substantive second question.
Active daily use of Claude or another large language model as part of how you work: preparing reviews, drafting account plans, and analyzing your book. We will ask you to walk us through a recent deliverable.
Preferred qualifications:
5 to 8 years working with consulting and systems integration partners, or in delivery-facing customer success at a software company, cloud platform, or partner-led business.
Direct experience with systems integrators (global firms such as Accenture, Deloitte, Capgemini, Infosys, TCS, or Wipro, or regional and boutique firms) and an understanding of how their delivery practices are staffed and run.
Experience running at-risk or red account reviews and turning stalled work around.
Experience anchoring a surge team: setting the playbook and the review pack that a group of contract or offshore delivery coordinators ran, and holding the quality bar across them.
Depth in a specific industry vertical (financial services, healthcare, public sector, retail, or manufacturing) where you have carried a book of partners or customers.
Experience stewarding co-investment funding or market development funding against specific outcomes, with formed opinions about what works and what does not.
Experience running quarterly business reviews with consulting firm practice leads, and a sense of what makes them productive rather than ceremonial.
Experience on a new team where the operating model was being written while you ran the book, and you shipped both.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$215,000
—
$300,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York, New York, United States
About the Role
iCapital is seeking a highly motivated, entrepreneurial, and experienced operations professional who will play multiple critical roles in supporting Outcome Driven Strategies (ODS), the Separately Managed Account platform for Structured Investments. This position sits at the intersection of portfolio management, trading, operations, and client services, helping ensure accounts are invested efficiently, trades are executed accurately, and structured note portfolios are monitored throughout their lifecycle.
Responsibilities
Execute structured note trades in accordance with ODS portfolio construction guidelines and trading procedures.
Prepare and review trade allocation files, account-level trading proposals, and validate allocations across SMA and UMA accounts.
Support note purchase cycles, reinvestment activity, portfolio rebalancing, cash deployment, and liquidity management.
Coordinate reinvestment of proceeds from maturities, calls, coupon payments, contributions, and distributions.
Coordinate trade execution and settlement activities with partner banks, including final terms, notional amounts, trade confirmations, and settlement instructions.
Maintain compliance with portfolio guidelines, including position concentration limits, issuer exposure limits, credit quality requirements, and liquidity thresholds.
Coordinate RFP and DDQ responses to support broker-dealer onboarding and due diligence processes.
Identify operational efficiencies, technology enhancements, and scalable solutions to support ODS growth, new strategy launches, and network expansion requirements.
Serve as the primary operational contact for financial advisors and platform partners, responding to account, trade, cash management, and portfolio implementation inquiries.
Coordinate resolution of account-level issues across custodians, advisors, and internal stakeholders while delivering a high-touch client service experience.
Generate client, advisor, and internal management reporting, including dashboards, KPI tracking, and operational analytics.
Support compliance reviews, audits, due diligence initiatives, marketing requests, and other data reporting needs.
Maintain and enhance operational procedures, controls, and documentation.
Qualifications
10-15+ years of experience in trading and investment operations, portfolio administration
Familiar with fixed income, structured products, alternative investments, or managed account platforms
Understanding of trade settlement, corporate actions, and portfolio reconciliation processes
Experience in a "client-facing" operational role; comfortable translating complex issues into clear updates for advisors
Intermediate to Advanced Microsoft Excel skills (Pivot Tables, Data Lookups) and familiar with portfolio accounting systems
Strong coordination across portfolio managers, issuing banks, custodians, advisors, and internal systems
Demonstrated ability to balance operational excellence with an investment-oriented mindset while solving complex challenges in a growing asset management environment
Benefits
The base salary range for this role is $155,000 to $200,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
About the company New York’s largest e-bike rental company, a fast-growing startup that has raised $20M+ in funding.
Задачи:
— Управлять командой по работе с должниками: распределять задачи, контролировать выполнение и обеспечивать достижение KPI.
— Отвечать за показатели по взысканию долгов и улучшать их.
— Управлять рабочими процессами взыскания в CRM и ERP, включая статусы, триггеры, автоматические последовательности и маршрутизацию задач.
— Регулярно анализировать просроченные счета и приоритизировать усилия по их взысканию.
— Выявлять пробелы в процессах и предлагать улучшения системы и рабочих процессов взыскания.
— Сотрудничать с операционным отделом, службой поддержки и командой разработки для внедрения улучшений.
— Координировать эскалации в сторонние агентства или правоохранительные органы при необходимости.
— Отчитываться перед высшим руководством о результатах, рисках и инициативах по улучшению.
Требования:
— Опыт работы 3+ года в операциях, службе поддержки клиентов, взыскании долгов или смежной области.
— Опыт управления командой или надзорной деятельности не менее 2 лет.
— Опыт работы с взысканием долгов или должниками является значительным преимуществом.
— Сильное чувство ответственности и умение управлять результативностью через KPI.
— Уверенное владение CRM/ERP системами и операционными процессами.
— Свободное владение английским языком (C1+). Русский язык — плюс.
— Готовность работать в часы бизнес-операций по восточному времени США.
Условия:
— Возможность присоединиться к крупнейшей компании по аренде электровелосипедов в Нью-Йорке, быстрорастущему стартапу с финансированием более $20 млн.
— Прямая работа с основателями компании и значительная ответственность за важную бизнес-функцию.
— Возможность изучать инструменты ИИ, автоматизацию и vibe coding — опыт не обязателен.
— Курсы, финансируемые компанией, по vibe coding, инструментам ИИ, автоматизации и другим техническим навыкам.
— Полностью удалённая, полная занятость (40 часов в неделю).
— Базовая зарплата от $3000 плюс бонусы за результативность.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE
Cloud providers and Systems Integrators help LangChain reach customers that our direct sales and customer engineering teams can't reach on their own. This role is the technical foundation behind that ecosystem.
You'll build the reference architectures, integration patterns, and enablement programs that make partner motions work technically: co-sell with cloud hyperscalers, and independent delivery capability at systems integrators and global systems integrators (GSIs). You build with and for a partner, whose technical team then takes what you built to dozens of their own clients.
About the role
AWS, Google Cloud, and Microsoft Azure help LangChain reach customers that our direct sales and customer engineering teams can't reach on their own. This role is the technical foundation behind those cloud alliances.
You'll build the reference architectures, integration patterns, and co-sell assets that make our cloud motions work technically. That covers marketplace listings and private offers, joint solutions with cloud field teams, and technical wins on named accounts. You build with and for each cloud provider, and their partner and field teams then take what you built to many of their own customers. When a cloud deal involves a services partner, you make sure that partner can deliver on LangChain.
Key responsibilities
Cloud partner engineering (AWS, GCP, Azure)
- Own the technical relationship with partner and field teams at AWS, Google Cloud, and Microsoft Azure
- Build reference architectures and integration patterns for running LangChain, LangGraph, DeepAgents and LangSmith on each cloud, including integrations with each provider's native AI and data services (for example Amazon Bedrock, Gemini Enterprise, AzureAI)
- Support the technical side of co-sell: joint solution briefs, deployment guides, and validated architectures that cloud sellers can bring to their customers
- Partner with cloud account teams on solutioning for named accounts, from discovery through technical win
- Keep our marketplace listings, deployment options, and co-sell technical assets current as the product evolves
- Enable cloud field and partner teams through workshops, demos, and technical briefings so they can position LangChain without pulling in our engineers for every deal
- Build and maintain joint technical plans with each cloud provider, turning shared account and industry priorities into a concrete set of reference assets
Marketplace motions with services partners
- Support systems integrators and resellers when they're part of a cloud deal, such as marketplace private offers transacted through a channel partner or joint deployments on a customer's cloud
- Give those partners the technical assets they need to scope and deliver LangChain on AWS, GCP, or Azure, using existing reference architectures and implementation guides rather than a standalone enablement program
Partner technical evangelism and feedback
- Serve as a technical escalation point for complex deployments sourced through cloud partners
- Represent LangChain at cloud provider events, summits, and joint webinars
- Gather feedback from cloud partners and the field, and route it back to product and engineering
What we're looking for
7+ years of experience in a technical, partner-facing or customer-facing role such as Partner Engineer, Partner Solutions Architect, Solutions Architect, or Sales Engineer. Experience at or alongside a hyperscaler is a strong plus. We also like former founders and technical leaders, so if you have an unusual background but the right skill set, you're welcome to apply.
Cloud and partner experience
- Track record of working with AWS, Google Cloud, or Microsoft Azure partner and field teams to drive co-sell, from joint solution design through technical win
- Familiarity with cloud marketplace mechanics such as listings, private offers, and channel partner offers, and with hyperscaler co-sell programs
- Experience enabling a partner's field or technical teams so they can position and deploy a product without depending on you for every deal
- Comfortable working across engineering, partnerships, and sales at the same time
- Strong presentation and technical communication skills, able to translate between technical and business stakeholders, including C-suite executives
Agent engineering and development
- Hands-on experience building with LLM frameworks such as langchain, langgraph, or similar, including RAG patterns and agent architecture
- Experience designing evaluation frameworks and iterating on prompts and agent behavior based on results
- Strong Python skills
Cloud architecture and integration
- Deep working knowledge of at least one of AWS, GCP, or Azure, and familiarity with the other two. Strong background in GCP or Azure preferred.
- Hands-on experience with cloud AI platforms and managed model services
- Experience designing integrations, sample repositories, or reference architectures that other teams can pick up and reuse
- Familiarity with vector stores, tool integration, and API design in agentic systems
Key attributes
- You build credibility with a cloud provider's technical and field teams and act as their trusted advisor on LangChain
- Building and evangelizing are both part of the job. You're equally comfortable writing an integration and presenting it at a cloud summit
- You build assets that scale. A reference architecture should work across every cloud account team, not only the one in front of you
- You're comfortable with variety. AWS, GCP, and Azure each have their own programs, sellers, and ways of working, and switching between them doesn't throw you off
LOCATION:
San Francisco
COMPENSATION:
$185K to $225K
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Lisbon
Workplace: Hybrid
Role Highlights:
- Title: AIT Engineering Team Lead
- Department: Global Manufacturing Organization
- Reports to: Head of MAITE, Optics
- Location: Lisbon, Portugal
- Type of Contract: Permanent
- Working model: On-site
- Employment is subject to applicable security screening (incl. SUPO, where required)
Why this role matters:
ICEYE is seeking a Team Lead, AIT Engineering to lead the AIT Engineering function responsible for the assembly, integration, and testing of satellite systems and optical payloads.
This is a technical leadership and people management role in an early-stage production environment, where products, processes, and manufacturing capabilities are continuously evolving. You will lead and develop the AIT Engineering team while acting as the technical focal point for AIT activities during spacecraft builds and integration campaigns.
The role sits at the interface between Engineering and Production. You will work closely with optical, mechanical, electrical, systems, quality, and production teams to translate design intent into robust, manufacturable, integrable, and testable processes, while ensuring that feedback and issues identified during production are effectively driven back into Engineering.
You will also support the integration and validation of externally supplied optical payloads, working with internal engineering teams and external suppliers to ensure successful integration into the satellite platform.
The role requires a strong background in spacecraft AIT, system integration, or complex hardware integration, combined with the ability to lead people, coordinate technical activities, develop robust processes, and drive execution in a fast-paced production environment.
This is a talent pool posting.
We are building our Lisbon manufacturing organisation ahead of site ramp-up. We expect this role to open formally in Q4 2026. Applying now registers your interest early and puts you at the front of the process when the req goes live.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
What you will do
- Lead and develop the AIT Engineering team, providing technical direction, mentoring, and clear priorities.
- Lead the assembly, integration, and testing of spacecraft systems, acting as the technical focal point during spacecraft builds.
- Support the integration and validation of externally supplied optical payloads into the spacecraft platform.
- Combine technical leadership with hands-on involvement in spacecraft integration, testing, troubleshooting, and verification.
- Ensure AIT readiness before builds, including tools, GSE, procedures, documentation, hardware, and engineering support.
- Drive structured problem-solving and root cause analysis of integration and test issues, ensuring lessons learned are fed back into Engineering and production.
- Act as the bridge between Production and Engineering, translating design requirements into practical, manufacturable, and testable integration processes.
- Work closely with Systems, Mechanical, Electrical, Optical, Quality, Manufacturing, and external suppliers to resolve integration challenges.
- Define and continuously improve AIT processes, procedures, test methods, tooling, fixtures, and technical documentation.
- Support production ramp-up by improving integration efficiency, repeatability, reliability, and scalability.
- Mentor engineers and build strong technical capabilities within the AIT organization.
What we’re looking for
Must haves:
- 5+ years of hands-on experience in spacecraft AIT, system integration, testing, or production of complex hardware systems.
- Strong experience with spacecraft integration and system-level testing across multiple engineering disciplines.
- Experience with optical systems, optomechanics, optical payloads, or Earth Observation systems.
- Experience working with complex precision hardware in cleanroom or controlled environments.
- Strong system-level understanding across mechanical, electrical, optical, and systems engineering.
- Experience with DFM / DFT principles and translating design requirements into manufacturable and testable solutions.
- Experience with AIT processes, test procedures, verification, and technical documentation.
- Experience with GSE, tooling, fixtures, or test setups used for integration and testing.
- Strong troubleshooting skills, including structured root cause analysis and corrective actions.
- Experience working with MES, ERP, test data management, or similar production systems.
- Experience with Lean manufacturing or continuous improvement methodologies.
- Strong understanding of configuration-controlled production and engineering environments.
- Strong communication and stakeholder management skills.
- Strong written and spoken English.
Nice-to-haves:
- Experience with optical alignment and metrology, including focus, tilt, centering, boresight, interferometry, collimators, or MTF.
- Experience supporting environmental testing, such as thermal vacuum, vibration, or EMC.
- Experience working with external suppliers or partners, particularly payload suppliers.
- Experience supporting products from prototype through production ramp-up.
- Experience with PDR, CDR, PRR, or equivalent technical and production readiness reviews.
- Experience with PFMEA, process capability, or other manufacturing engineering tools.
- Experience in Lean manufacturing, industrialization, or production scale-up.
Application Process
- Talent Acquisition interview
- Hiring manager interview
- Technical interview, including a technical challenge
- Hiring team + director-level interview
- Offer
Working at ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
Benefits
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Base salary range for this position is dependant on experience, and will be negotiated individually.
Our Commitment to Diversity, Equity, and Inclusion
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Lisbon
Workplace: Hybrid
Role Highlights:
- Title: Production Team Lead
- Department: Global Manufacturing Organization
- Reports to: Head of MAITE, Optics
- Location: Lisbon, Portugal
- Type of Contract: Permanent
- Working model: On-site
- Employment is subject to applicable security screening (incl. SUPO, where required)
Why this role matters:
ICEYE is seeking a Production Team Lead to lead the day-to-day execution of Manufacturing, Assembly, Integration and Testing activities, including spacecraft assembly and the integration of optical payloads.
This is an operational leadership role in an early-stage production environment, where production processes, teams, and operating routines are being established and scaled.
You will be responsible for translating production plans and engineering requirements into safe, high-quality, efficient, and predictable MAIT execution. This includes managing daily priorities, resources, production flow, readiness, schedule adherence, quality, productivity, and escalation of issues.
You will establish and maintain a structured production management system based on clear priorities, visual management, daily performance reviews, standard work, and continuous improvement, with a strong focus on safety, quality, delivery, and operational efficiency.
The role requires a strong presence on the production floor and in cleanroom environments, working closely with AIT Engineering, Quality, Planning, Logistics, Manufacturing Engineering, and other stakeholders to ensure successful spacecraft builds and payload integration.
You will play a key role in developing the production organization, establishing operational discipline, and building the capabilities required to scale satellite production.
This is a talent pool posting.
We are building our Lisbon manufacturing organisation ahead of site ramp-up. We expect this role to open formally in Q4 2026. Applying now registers your interest early and puts you at the front of the process when the req goes live.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
What you will do
- Lead the day-to-day execution of Manufacturing, Assembly, Integration and Testing (MAIT) activities, including spacecraft assembly and optical payload integration.
- Lead and develop the production team, setting clear priorities, responsibilities, and performance expectations.
- Manage daily production execution, including capacity, resources, production flow, schedule, and readiness.
- Establish effective daily management routines, visual management, and performance tracking to drive safe, high-quality, and efficient execution.
- Drive production ramp-up, readiness, and continuous improvement across processes, workstations, and production flow.
- Apply Lean manufacturing principles to improve productivity, quality, flow, and repeatability, including 5S, Kaizen, standard work, and visual management.
- Identify and resolve production issues through structured problem-solving and root cause analysis, working closely with Engineering and Quality.
- Ensure production processes, work instructions, tooling, equipment, and resources are ready and properly implemented before execution.
- Work closely with AIT Engineering, Manufacturing Engineering, Quality, Planning, and Logistics to ensure successful spacecraft builds and payload integration.
- Drive a strong culture of safety, quality, ownership, accountability, and continuous improvement on the production floor.
What we’re looking for
Must haves:
- 5+ years of experience in manufacturing, production, assembly, integration, or testing of complex hardware.
- Proven experience leading production or manufacturing teams, including people management.
- Experience in aerospace, space, aircraft, defense, or other high-reliability manufacturing environments.
- Experience supporting production ramp-up, new factory setup, or new production line introduction.
- Experience with Lean manufacturing or continuous improvement methodologies, including tools such as 5S, Kaizen, standard work, or visual management.
- Experience with capacity planning, takt time, line balancing, or production flow optimization.
- Experience working with MES, ERP, test data management, or similar production systems.
- Experience working with complex hardware in cleanroom or controlled manufacturing environments.
- Strong problem-solving skills, including structured root cause analysis and corrective actions.
- Understanding of production flow and push/pull production systems.
- Strong communication and stakeholder management skills.
- Strong written and spoken English.
Nice-to-haves:
- Experience with satellite assembly, integration, and testing.
- Experience with optical payload integration or other high-precision hardware.
- Experience with Value Stream Mapping (VSM) or other advanced Lean tools.
- Experience with NPI, industrialization, or product ramp-up.
- Experience working closely with Engineering teams during new product introduction or production industrialization.
- Experience with manufacturing quality tools such as PFMEA, control plans, or process capability.
Application Process
- Talent Acquisition interview
- Hiring manager interview
- Technical interview, including a technical challenge
- Hiring team + director-level interview
- Offer
Working at ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
Benefits
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Base salary range for this position is dependant on experience, and will be negotiated individually.
Our Commitment to Diversity, Equity, and Inclusion
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's community spans developers building new products, individual Claude users, and practitioners and buyers inside enterprise accounts — from the staff engineer using Claude Code to C-Suite decision-makers. We're hiring a Head of Community to turn our current set of programs into a function that helps millions of people build real skills with Claude, measurably growing retained users and product adoption.
You'll lead and grow a global team that covers ambassadors programs, regional community leads, and enterprise champion programs. Your job is to give this team a sharp operating model and a measurement framework that ladders our initiatives to business outcomes, so users can get the most out of Claude. You'll build community across audiences, seniority levels, functions, and roles: enterprise buyers and executive sponsors, developers and technical practitioners, and the knowledge workers in between. This role sits at the intersection of Product, Sales, PMM, Brand, and Comms.
Key responsibilities
Own the global community strategy and operating model: the audience thesis, the portfolio of programs, and what's built centrally vs. run in-region
Lead, coach, and scale a global team of program and regional owners; hire the gaps, set the bar, and develop community-native operators
Define the measurement framework that replaces activity metrics: partner with Product and Data Science to define success metrics and segment the base (non-user → occasional → high-value daily) — with recurring retained users and product adoption as the top-line outcomes
Build community across the full range of audiences and seniority levels, with programs and voice tuned to each without fragmenting the experience
Connect bottoms-up adoption to enterprise expansion: architect the champions, train-the-trainer, and partner ecosystem motions that turn power users inside accounts into org-wide adoption, and integrate them into how Sales and CS run strategic account plans
Bring training, certification, enablement, and community help together into one engine that scales through champions and partners — so users experience a single path to skill-building with Claude
Partner tightly with Brand and Comms to keep sentiment and awareness healthy: define where community shows up in Anthropic's brand and how we best serve our users
Align community strategy proactively with product direction, launches, and pricing & packaging — owning community's job pre-launch, at launch, and post-launch, and proving it drives value for our users
Minimum qualifications
Have built and led a community or customer advocacy function at a company where community was a growth lever, not a cost center — and can point to the retention, adoption, or expansion outcomes it drove
Have led and developed a distributed team of program owners and regional leads accountable for commercial impact
Think in funnels and segments as naturally as you think in programs: you're comfortable putting your name on a metric in a QBR and defending how community moved it
Have connected self-serve, bottoms-up adoption inside large accounts to enterprise expansion, and can articulate exactly where community sits in that motion
Can flex your playbook across very different audiences — a technical, API-first developer community and an enterprise executive buyer community are different jobs, and you've done versions of both
Operate as an integrated marketer: you've worked day-to-day with cross-functional teams and have strong opinions about how community stays customer-first
Are comfortable partnering with Product and Data Science to define usage quality, instrument it, and hold your team to it
Write and communicate clearly, hold a room with both a Staff engineer and a CIO, and are energized by ambiguity and building at speed
Preferred qualifications
Run community or advocacy at a company operating both a PLG / self-serve motion and an enterprise sales motion at the same time
Built or led a recognized champions, ambassadors, or advocacy program at a company known for the model
Experience with developer tools, infrastructure, or AI products, and credibility with technical audiences
Built the measurement plumbing for a community function before including cohorting, attribution, and usage segmentation
International experience standing up or scaling community in-region (EMEA, Japan/APAC) with a clear philosophy on what runs centrally vs. locally
A track record of listening to communities and building user trust through hard moments alongside a Comms team
Background spanning more than one of: community, customer marketing, developer relations, customer education/enablement, or growth
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$400,000
—
$400,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp's Brand team ships a high volume of ambitious creative across product launches, growth, events, customer marketing, and brand awareness. As the work has scaled, so has the need for a strong operating system around it.
We're hiring a Director of Brand Operations to build that operating system: the processes, milestones, and cross-functional coordination that let a world-class creative team do its best work and ship fast. This is an operations role focused on how the work gets done; it is not a traditional production-management role.
You'll be the operator who protects creatives from organizational swirl, sets clear ways of working, and fixes cross-functional breakdowns upstream so great ideas reach the world quickly.
WHAT YOU’LL DO
- Own and build the operating system for how Brand's creative gets produced.
- Build the brand operating system: the processes, milestones, and ways of working that turn creative direction into shipped work.
- Diagnose and fix bottlenecks across functions. Find where work stalls, trace it to the source, and remove the limiting factor wherever it lives.
- Protect creatives from org swirl by absorbing cross-functional complexity so the team stays focused on the work.
- Automate with AI: use AI to streamline how work flows and cut manual overhead across the operation (intake, triage, status, reporting, handoffs).
- Partner with the creative leads so operations and creative are complementary, freeing creative leads to focus on creative.
- Be Brand's ambassador to the rest of Ramp: scope incoming work and pull Brand into projects early, at the right time.
WHAT YOU NEED
- Exceptional organization: you hold 20+ live workstreams and keep everyone on track
- A cross-functional root-cause instinct: you can walk into a tangled, multi-team workflow, explain why it's slow, and fix it. This is the most important capability for the role.
- A track record of building systems and automation: you've taken an operation from messy to repeatable and use tooling and AI to compress cycle time.
- A metrics-driven approach: you instrument delivery so progress is clear and provable.
- Hands-on, lean leadership: you lift both the operation and the people in it.
- A bias for better ways of working: you remove limiting factors and speed up delivery without adding process for its own sake.
- An operator-first profile: we care more about someone who can diagnose and fix how work flows than about a creative, production, or marketing pedigree. Strong candidates come from product ops, biz ops, GTM ops, finance ops, or chief-of-staff backgrounds.
NICE TO HAVES
- Experience scaling an in-house creative or content studio in a high-growth environment.
- Experience building AI-assisted operational workflows.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
The Marketing Director, Product Innovation is a product management leader that owns the vision, strategy, and roadmap for PlayStation's global marketing technology products, building platforms that empower thousands of marketers and reach hundreds of millions of players worldwide. You will lead forward-looking, AI-powered marketing capabilities, creating scalable solutions that enable marketers worldwide to deliver better business outcomes. This role sits at the intersection of marketing operations, data science, analytics, and technology -- increasing efficiency, accelerating execution, and amplifying creativity.
We are seeking an experienced Product Manager who is a development partner with Engineering, Data Science and Marketing executives to build marketing products that operate at a global scale.
Key Responsibilities:
Product Management
Partner with Engineering leaders to define platform architecture, prioritize investments, balance technical debt against innovation, and deliver scalable products that transform global marketing capabilities.
Define Marketing Technology product vision informed by customer research, market trends, and internal user insights.
Conduct product discovery with Marketing teams globally.
Develop a prioritized roadmap based on customer value, technical feasibility, business impact, and other considerations.
Launch new platform capabilities and measure adoption, engagement, and business outcomes.
Drive continuous experimentation using AI-enabled workflows.
Assess opportunities for assistive AI and agentic marketing use cases, manage pilot execution, and ensure scalability.
Marketing Innovation
Bridge business requirements from Marketing to Engineering to create technology solutions.
Own the process, the outcomes, and the products.
Thought leader and strategic partner to Media, Creative, Brand Marketing, Product Marketing and Business Analytics teams.
Demonstrate a solutions-oriented mindset, troubleshooting challenges and adapting plans to meet evolving business and market needs.
Balance global alignment with appropriate local and product-level flexibility, reinforcing a one SIE mindset while respecting market and portfolio needs.
Strategy & Transformation
Lead high-priority initiatives, aligning focus, managing execution, driving business outcomes, and measuring success.
Conduct market and feasibility assessments of new tools, trends, and advancements in marketing technology and data enablement.
Shape short- and long-term roadmaps, driving long-term scalability while balancing day-to-day improvements.
Establish alignment across SIE teams that own or influence the marketing technology stack, driving a single, cohesive product vision and roadmap.
Partner with marketing leaders to redesign marketing workflows, processes, decision rights, and operating models.
Define measures of success and post-launch KPI tracking.
Skills and Qualifications:
Bachelor’s degree or equivalent in software engineering, computer science, engineering management or a related field. Master’s degree or equivalent in business, marketing, or related field preferred.
12+ years of product management experience, within marketing solutions or a high-growth technology environment.
Built and launched enterprise SaaS products or internal platforms.
Owned multi-year product roadmaps.
Led cross-functional product teams across Engineering, Design, Data Science, and Business.
Experience with AI-powered products, ML platforms, or automation.
Strong understanding of experimentation, analytics, APIs, and platform thinking.
Experience scaling products used globally.
Experience in navigating change and driving global teams through transformation.
Experience influencing senior leadership and leading cross-functional teams across multiple regions.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$234,100
—
$351,100 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Москва, гибрид, RU; Россия
О команде
Команда привлекает новых пользователей и возвращает старых, занимается платным и бесплатным продвижением, формирует рекламу внутри других продуктов Авито и активно работает с аудиторией.
Какие задачи вас ждут:
разрабатывать стратегию перформанс-привлечения для вертикали Авито Товары: каналы, аудитории, креативы, лендинги, механики удержания через перформанс-инструменты;
управлять перформанс-бюджетом вертикали, защищать бюджет на квартальных и годовых циклах;
отвечать за P&L по перформансу вертикали: CAC, ROMI, Incrementality, Payback, влияние на DAU и DTB;
взаимодействовать с MVL Авито Товаров по сквозным метрикам и приоритизации, совместно защищать роадмап продукта в части перформанс-механик;
развивать методологию измерений, в том числе:
проводить Incrementality-тесты;
работать с GCG, атрибуцией и A/B-тестами на канальном уровне;
взаимодействовать с центром экспертизы измерений на уровне функции;
управлять командой из 10 перформанс-менеджеров и специалистов по каналам вертикали;
взаимодействовать с подрядчиками по медиазакупкам, продакшену креативов и аналитике;
развивать команду: участвовать в подборе, оценивать результаты и помогать сотрудникам расти.
Мы ждём, что вы:
работали в перформанс-маркетинге от 5 лет, из них от 2 лет — на руководящей позиции с командой от 3 человек;
работали в продуктовых компаниях и напрямую влияли на ключевые продуктовые метрики: DAU, MAU, Retention, Conversion;
имеете опыт не только в агентской модели;
работали в крупной электронной коммерции, классифайде или сервисах с большим объёмом органического и платного трафика;
глубоко понимаете перформанс-каналы: программатик, рекламу в соцсетях, поиск, Mobile Install, ретаргетинг;
разбираетесь в методологии измерений:
Incrementality;
геоэкспериментах;
GCG на базовом уровне;
атрибуционных моделях;
можете защитить выбор метода перед бизнесом;
работали с большими бюджетами;
умеете самостоятельно строить SQL-запросы, работать с данными и понимаете BI-инструменты;
строили и развивали команды, нанимали senior-специалистов;
защищали стратегию и бюджет перед топ-менеджментом;
работали в кросс-функциональной структуре и взаимодействовали с продуктом, аналитикой и бренд-маркетингом;
умеете работать в условиях неопределённости и быстро меняющегося контекста;
готовы самостоятельно принимать решения на уровне вертикали и отвечать за результат.
Работа у нас — это:
расширенная забота о здоровье: ДМС, страхование жизни, онкострахование;
сервис психологической поддержки, а также финансовые, юридические и ЗОЖ-консультации для вас и ваших близких;
корпоративный спорт: групповые тренировки, велбиинг-приложение;
спецпредложения от партнёров и скидки на сервисы Авито: бронирование жилья, услуги продвижения, ипотечное страхование;
компенсация питания.
Location: Remote
Workplace: Remote
About Eneba
At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers.
ABOUT THE ROLE
We are seeking a proactive and commercially-minded Head Of Business Unit to join our team. In this role, you will be responsible for driving significant project growth, with a clear mandate to scale and significantly increase our operations and outcomes. You will serve as a key strategic Leader, leveraging your start-up experience to navigate challenges, identify growth opportunities, and execute high-impact commercial initiatives.
Responsibilities
- Full accountability for the unit's P&L: revenue, margin and cost base — you set the KPIs, build the reporting, and make the pricing and investment trade-offs rather than escalating them.
- Stand up a new business line from a standing start — validate the opportunity, ship the first version, and get it to real revenue rather than inheriting something already running.
- Define positioning, pricing and channel strategy, plan market entry, and take accountability for the launch landing — not just the plan being written.
- Keep milestones, resources and dependencies on track across every workstream, without needing to be chased.
- Pull product, engineering, marketing and finance in the same direction, translate between them, and surface blockers early — usually without direct authority over the people involved.
- Replace manual workarounds with processes that scale as the unit grows, so the business doesn't depend on you holding it together.
- Develop and own the 12–24 month growth strategy. Identify and capitalize on new market opportunities, product categories, or monetization channels that materially move the needle.
- Transition from "founder-mode" execution to building scalable processes. Institutionalize repeatable playbooks for category management, supplier onboarding, and performance monitoring that enable sustained, rapid growth.
- Foster a high-velocity testing culture. Build the framework for hypothesis-driven development,design, launch, measure, and iterate on large-scale initiatives that unlock new revenue streams.
Requirements
- Demonstrated experience in a high-growth B2C startup or ecommerce marketplace environment within the Digital Products ecosystem. You have personally owned a growth metric and successfully scaled it significantly (e.g., from early-stage to high-scale operations).
- Exceptional commercial and numerical acumen. You do not just read data—you build sophisticated models, surface non-obvious insights, and translate complex metrics into clear, actionable business strategies.
- A history of leading large-scale projects from concept to market-ready execution. You have experience navigating the friction of cross-departmental alignment and delivering measurable outcomes under pressure.
- You thrive in unstructured, high-velocity environments. You have a proven ability to shape chaos into process and define order where none exists.
- Strong people-management capabilities (experience leading teams of 10+ is a plus). You know how to hire, coach, and mentor high-performing talent, and you possess the executive presence to present plans to leadership.
- A relentless "Get Things Done" mindset. You are results-driven, comfortable challenging the status quo, and willing to put in the necessary effort to hit ambitious growth targets.
- Excellent communication skills, particularly in English. You can influence peers, negotiate with external suppliers, and provide clarity to C-level stakeholders regarding project health and strategic pivots.
#LI-SC1
What it’s like to work at Eneba
*Opportunity to join our Employee Stock Options program.
*Opportunity to help scale a unique product.
*Various bonus systems: performance-based, referral, additional paid leave, personal learning budget.
*Paid volunteering opportunities.
*Work location of your choice: office, remote, opportunity to work and travel.
*Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.
*Please attach CVS's in English.
*To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice
Location: Ramat Gan, Israel
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
At Wolt, we’re building the future of retail — and our Enterprise Supermarkets team plays a critical role in shaping how the largest retail chains operate and grow on our platform.
We are looking for a Retail Development Specialist to join a senior team managing Wolt’s most strategic supermarket partnerships in Israel. This is not a traditional sales role — it is a highly operational, analytical, and partner-facing position focused on driving performance, improving processes, and leading strategic retail partnerships end-to-end.
In this role, you will manage a portfolio of 3–4 enterprise supermarket partners, acting as the main business owner for each account. You will work closely with store teams, operational stakeholders, and senior HQ management to improve performance, solve operational challenges, and drive sustainable growth across the partnership.
What you’ll be doing
In this role, you will manage a portfolio of 3–4 enterprise supermarket partners, acting as the main business owner for each account. You will work closely with store teams, operational stakeholders, and senior HQ management to improve performance, solve operational challenges, and drive sustainable growth across the partnership.
Day-to-day in this role you’ll:
Own the end-to-end management and development of strategic enterprise supermarket accounts on Wolt.
Analyze business and operational performance to identify growth opportunities, bottlenecks, and operational inefficiencies.
Lead proactive operational improvement initiatives with field stakeholders such as pickers, store managers, and operations teams, focusing on topics like picking times, rejection reasons, availability, and fulfillment quality.
Conduct trainings and onboard partners on Wolt’s operational tools, workflows, and advanced platform capabilities.
Build and maintain strong relationships with senior stakeholders at partner headquarters, including leading quarterly business reviews and strategic discussions.
Drive commercial and marketing initiatives together with partners, including campaigns, assortment optimization, storefront visibility, and growth opportunities.
Handle complex escalations and coordinate cross-functional problem solving, including cases involving technical or operational issues.
Conduct regular visits to supermarket branches across Israel to support operational excellence and partner success.
Monitor KPIs and performance metrics using BI and analytics tools, translating data into actionable business insights.
Our humble expectations
We are looking for a highly organized, proactive professional with strong analytical capabilities and experience in managing senior stakeholders for our most strategic supermarket partners.
4+ years of experience in Enterprise/B2B Account Management, Retail Operations, Customer Success, Consulting, or similar partner-facing operational roles.
Proven experience managing complex enterprise accounts and working with senior stakeholders.
Strong analytical capabilities and hands-on experience working with BI tools such as Looker, Tableau, Power BI, or similar.
Advanced Excel skills — ability to analyze data, identify trends, and drive decisions independently.
Experience leading operational improvement initiatives and managing multiple stakeholders simultaneously.
Strong communication and presentation skills, with the ability to influence both field teams and senior management.
Highly organized, proactive, and comfortable working in a fast-paced environment.
Bachelor’s degree in Business Administration, Economics, Industrial Engineering, or a related field — mandatory.
Fluent in Hebrew and English.
What we offer
A unique opportunity to join one of Europe’s fastest-growing tech companies and shape the future of retail.
Exposure to strategic enterprise partnerships and large-scale retail operations.
A highly impactful role with ownership, autonomy, and visibility across the organization.
Hands-on learning, supportive teammates, and strong growth opportunities.
Great benefits and a collaborative work environment.
Next steps
If this sounds like your next career step, we’d love to hear from you! We review applications on a rolling basis. The process typically includes:
Talent Acquisition interview
Hiring Manager interview
Practical assignment and presentation
Reference checks
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Greenwich, Connecticut, United States
About the Role
iCapital is seeking a Vice President or Senior Vice President to lead Pricing Strategy and support one of iCapital's most important strategic functions. This role sits at the center of key business decisions, partnering closely with senior executive leadership to develop pricing strategies that drive growth, profitability, and long-term enterprise value. This role will help shape pricing frameworks, evaluate client and product opportunities, assess competitive dynamics, and develop data-driven recommendations that balance commercial objectives with sustainable economics. Operating at the intersection of strategy, finance, analytics, and business development, this role offers significant executive visibility and the opportunity to influence firm-wide commercial strategy across products, channels, and geographies.
Responsibilities
Lead the firm's Pricing Committee, including agenda development, analysis, governance, recommendations, and follow-up actions.
Partner directly with executive leadership on strategic pricing decisions, commercial opportunities, and business growth initiatives.
Work with the Business Development, Relationship Management, Distribution, and Product teams to structure and price new business opportunities and strategic client engagements.
Build and lead a pricing strategy team responsible for reviewing client-specific requests, conducting analyses, and supporting commercial decision-making.
Design and enhance pricing frameworks that support product positioning, value-based pricing, and long-term competitive differentiation.
Own and maintain the Global Standard Pricing Compendium, ensuring pricing frameworks remain current, scalable, and consistently applied.
Build and maintain pricing precedents, historical decisions, and supporting documentation to improve consistency and decision quality.
Draft, implement, and maintain pricing policies, governance standards, and control procedures.
Develop pricing analyses, dashboards, and reporting on pricing trends, fee realization, take rates, margin performance, and business mix evolution.
Conduct market, competitor, and industry research to evaluate pricing trends, fee compression risks, and emerging commercial strategies.
Partner closely with Strategic Finance teams to model revenue opportunities, cost structures, profitability, and return on investment for pricing decisions.
Develop best-in-class disclosures and client-facing language describing iCapital's pricing methodologies, value proposition, and commercial arrangements.
Qualifications
9 - 15 years of experience in pricing strategy, management consulting, strategic finance, investment banking, private equity, corporate strategy, or other analytical and commercial leadership roles
Experience developing pricing strategies, commercial frameworks, revenue optimization initiatives, or profitability analyses within financial services, fintech, asset management, or related industries
Exceptional analytical capabilities, including financial modeling, business case development, pricing analytics, and quantitative decision support.
Demonstrated ability to influence senior executives and effectively communicate complex analyses to C-suite audiences and synthesizing large amounts of data into actionable recommendations and executive-ready presentations
Strong commercial judgment with the ability to balance revenue growth, profitability, client needs, and competitive positioning
Experience working cross-functionally with finance, sales, product, operations, legal, and executive leadership teams
Track record of building processes, governance frameworks, and scalable operating models in evolving organizations
Strong written and verbal communication skills with the ability to develop executive materials, committee presentations, policies, and client-facing content
Highly organized with exceptional attention to detail and the ability to manage multiple strategic initiatives simultaneously
Previous experience leading teams and developing talent is preferred
Advanced proficiency in Excel and PowerPoint; experience with pricing analytics, business intelligence, and financial planning tools are a plus
Benefits
The base salary range for this role is $160,000 to $240,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: New York, New York, United States
About the Role
iCapital is seeking a Vice President or Senior Vice President to lead Pricing Strategy and support one of iCapital's most important strategic functions. This role sits at the center of key business decisions, partnering closely with senior executive leadership to develop pricing strategies that drive growth, profitability, and long-term enterprise value. This role will help shape pricing frameworks, evaluate client and product opportunities, assess competitive dynamics, and develop data-driven recommendations that balance commercial objectives with sustainable economics. Operating at the intersection of strategy, finance, analytics, and business development, this role offers significant executive visibility and the opportunity to influence firm-wide commercial strategy across products, channels, and geographies.
Responsibilities
Lead the firm's Pricing Committee, including agenda development, analysis, governance, recommendations, and follow-up actions.
Partner directly with executive leadership on strategic pricing decisions, commercial opportunities, and business growth initiatives.
Work with the Business Development, Relationship Management, Distribution, and Product teams to structure and price new business opportunities and strategic client engagements.
Build and lead a pricing strategy team responsible for reviewing client-specific requests, conducting analyses, and supporting commercial decision-making.
Design and enhance pricing frameworks that support product positioning, value-based pricing, and long-term competitive differentiation.
Own and maintain the Global Standard Pricing Compendium, ensuring pricing frameworks remain current, scalable, and consistently applied.
Build and maintain pricing precedents, historical decisions, and supporting documentation to improve consistency and decision quality.
Draft, implement, and maintain pricing policies, governance standards, and control procedures.
Develop pricing analyses, dashboards, and reporting on pricing trends, fee realization, take rates, margin performance, and business mix evolution.
Conduct market, competitor, and industry research to evaluate pricing trends, fee compression risks, and emerging commercial strategies.
Partner closely with Strategic Finance teams to model revenue opportunities, cost structures, profitability, and return on investment for pricing decisions.
Develop best-in-class disclosures and client-facing language describing iCapital's pricing methodologies, value proposition, and commercial arrangements.
Qualifications
9 - 15 years of experience in pricing strategy, management consulting, strategic finance, investment banking, private equity, corporate strategy, or other analytical and commercial leadership roles
Experience developing pricing strategies, commercial frameworks, revenue optimization initiatives, or profitability analyses within financial services, fintech, asset management, or related industries
Exceptional analytical capabilities, including financial modeling, business case development, pricing analytics, and quantitative decision support.
Demonstrated ability to influence senior executives and effectively communicate complex analyses to C-suite audiences and synthesizing large amounts of data into actionable recommendations and executive-ready presentations
Strong commercial judgment with the ability to balance revenue growth, profitability, client needs, and competitive positioning
Experience working cross-functionally with finance, sales, product, operations, legal, and executive leadership teams
Track record of building processes, governance frameworks, and scalable operating models in evolving organizations
Strong written and verbal communication skills with the ability to develop executive materials, committee presentations, policies, and client-facing content
Highly organized with exceptional attention to detail and the ability to manage multiple strategic initiatives simultaneously
Previous experience leading teams and developing talent is preferred
Advanced proficiency in Excel and PowerPoint; experience with pricing analytics, business intelligence, and financial planning tools are a plus
Benefits
The base salary range for this role is $160,000 to $240,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Tabuk, Saudi Arabia
We are seeking a
Hospitality & Retail Services Specialist
to lead and coordinate retail leasing, tenant management, retail development, and hospitality-related services across the KAUST Campus and Thuwal Corniche areas.
The role will be responsible for developing retail strategies, identifying and negotiating with prospective tenants, managing lease agreements, overseeing retailer onboarding and compliance, and coordinating retail development projects from feasibility and design through construction, commissioning, and lease-up.
The position will also support hospitality and catering services, ensuring high standards of
customer experience, food safety, hygiene, HSE, operational compliance, and service quality
.
Key Responsibilities
Develop and implement retail leasing and commercial strategies aligned with community requirements, market trends, and financial objectives.
Identify, evaluate, negotiate, and secure suitable retail tenants, including obtaining lease commitments and Letters of Intent (LOIs).
Prepare, negotiate, administer, and monitor commercial lease agreements and service contracts.
Conduct market benchmarking, financial analysis, budgeting, and lease economics to support revenue and commercial objectives.
Manage the complete retailer lifecycle, including onboarding, operational readiness, inspections, compliance monitoring, performance reviews, and exit/clearance.
Develop and maintain retail inspection, compliance, HSE, hygiene, and service quality programs.
Manage retail development projects from concept, feasibility, programming, design, permitting, and construction through commissioning and lease-up.
Coordinate with internal departments, retailers, catering providers, contractors, and other stakeholders to ensure smooth retail and hospitality operations.
Oversee operational, budgetary, and financial activities related to food and non-food retail outlets and associated facilities.
Coordinate catering services for business functions, community events, and private occasions.
Ensure compliance with food safety, hygiene, HSE, quality, and applicable regulatory requirements.
Develop and improve retail operational policies, procedures, systems, dashboards, and reporting processes.
Monitor customer feedback and complaints and implement initiatives to improve customer and community experience.
Maintain strong relationships with retail tenants, service providers, catering operators, and internal stakeholders.
Provide strategic recommendations to management regarding retail planning, business opportunities, risk management, revenue generation, and service improvement.
Ensure relevant Hospitality and Retail websites, systems, dashboards, and information are accurate and up to date.
Requirements
Education
Bachelor's degree in Business, Property Management, Marketing, Hospitality Management, or a related discipline.
Equivalent relevant professional experience may also be considered.
5 years of progressive experience in one or more of the following:
Retail Management
Commercial Property Leasing
Hospitality Services Management
Retail Development
Tenant/Property Management
Proven experience in commercial lease negotiation and administration.
Experience managing tenant relationships and retailer onboarding.
Experience in retail development projects, preferably covering feasibility, design, construction, permitting, and commissioning.
Experience with financial analysis, budgeting, lease economics, and commercial strategy.
Experience coordinating multiple stakeholders and projects within deadlines and budgets.
Technical & Professional Skills
Strong knowledge of retail leasing, commercial contracts, tenant management, and retail operations.
Good understanding of financial modelling, budgeting, revenue management, and lease economics.
Knowledge of hospitality operations, food safety, hygiene, HSE, and service quality standards.
Strong project management and stakeholder coordination skills.
Location: Remote
Workplace: Remote
WHO WE ARE
Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond.
Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it.
We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career.
If that kind of challenge gives you energy, we’d love to meet you.
YOUR IMPACT
Help Scout has earned something most software companies never get: genuine trust. 10,000+ businesses use us because we've always believed that customer relationships are the business, and that every interaction should feel like it came from someone who cares. That trust took a decade to build, and now it's the foundation for something bigger.
The support industry is changing shape. AI will take on more of the tedious work so humans can lean into the relationship part. At Help Scout, the place where that relationship actually happens is the Conversations product group, which spans two product lines. Inbox is the workspace: every channel and every conversation in one place, built for the people who spend their whole day inside it. Copilot is AI working alongside them: drafts ready to review, context at their fingertips, and the tedious parts handled so every reply is faster and better.
Conversations is the most-used surface we have. This is where every user spends most of their day, so speed, reliability, and craft are the product. It's also where the rest of the platform becomes real: Agent hands conversations to humans at the right moment, customer context shows up right where the work happens, and every one of those moments either builds trust or spends it. You'll be accountable for bringing it all to life with clarity and impact.
ABOUT THE ROLE
You'll own the Conversations product group end to end: vision, roadmap, monetization, and results for the Inbox and Copilot product lines. You'll report to Scott Rocher, our Chief Product Officer, and you'll be accountable for the revenue growth of the group. This is a player/coach role.
Inbox and Copilot are the surfaces our customers touch most, the core of the business today and the front door to everything we build next. You'll do the strategic product work on them yourself: deciding what needs to get built next, how the workspace and its AI evolve together, and where investment in craft pays off. As the group grows, you'll hire and manage a team of PMs.
Note: This role is open to US-based applicants only.
WHAT YOU'LL DO
- Set the vision and strategy for the Conversations group, and decide how Inbox and Copilot evolve together as one experience where AI makes every support pro faster without breaking their flow.
- Drive the Inbox roadmap hands-on: the workspace where every channel comes together and where our users spend their time in the product. This surface is held to a bar where speed, reliability, and polish are a differentiator.
- Drive the Copilot roadmap hands-on: integrations, contextual summaries, suggestions, and in-the-moment assistance that make each person on a support team meaningfully better at their job.
- Own how your products are monetized. Conversations spans seats and AI usage, and you'll design the packaging that makes each seat more valuable as Copilot does more. You'll collaborate with partners across Help Scout to model the impact of the products you ship.
- Partner deeply with the Autonomy group. Significant parts of Copilot run on the agent platform, and likewise, Agent hands conversations to humans in your workspace. The seams between the two groups are owned jointly, and making them invisible to customers is part of the job.
- Spend real time with customers, understanding how support pros and their leaders actually work, where AI helps, and where it gets in the way
- Partner with GTM and CS so the Conversations story is clear, the adoption motion is tight, and customer feedback loops back into the roadmap
- Build and manage the Conversations PM team as it grows, coaching for judgment and raising the bar for product craft across the group
WHAT WE'RE LOOKING FOR
- You've owned a core product at scale, the kind people spend their whole workday in, and you're as fluent in the commercial side of product as you are in features and user experience
- You've shipped AI-powered products and you understand how they succeed and fail
- You collaborate well across ownership lines. Copilot ships on technology the Autonomy group builds, and you know how to co-own a product surface with a peer and keep the seams invisible to customers
- You think in outcomes. Time to resolution, drafts accepted, teams that get more efficient as they use more of Help Scout .
- You care about craft. You notice the details that make daily-use software feel fast, calm, and reliable, and you hold a roadmap accountable to them
- You have strong monetization instincts. You can package a product line that spans seats and outcomes, and explain the tradeoffs.
- You've managed product managers before and still love doing the work yourself. You know how to coach without taking over, and you know when a decision is yours to make
- You're data self-sufficient. You pull your own data, run your own analyses, and use numbers to pressure-test direction
- You're technically fluent enough to build genuine trust with engineers. You can hold a meaningful conversation about system architecture and make better decisions because of it
- You're fluent with AI tools and treat them as part of your craft, for research synthesis, strategy testing, rapid prototyping, and customer signal analysis. You have a point of view on where these tools are heading and how they're changing the shape of product work
- You understand that when execution is cheap, judgment is the bottleneck. Your highest-leverage hours go to strategy and prioritization, defining what's next and what's not
- You're an excellent writer. Help Scout runs on writing, and you make your thinking visible in one-pagers, briefs, and narratives that move decisions forward
- You've worked in B2B SaaS and understand the difference between building for support teams and building for end consumers
COMPANY VALUES
HAPPY TO HELP
Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.
CRAFT OVER CONVENTION
Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.
PROGRESS NOT PERFECTION
Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.
OWN THE OUTCOME
Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.
Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/.
BENEFITS AND PERKS
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off – you choose the holidays and vacations that make sense for you
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly professional development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
HIRING GUIDELINES:
All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements.
We do not sponsor visas. Teammates must already be authorized to work from their home country.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
leadSan Francisco, CA | New York City, NY | Seattle, WA
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