Вакансии

Location: Cairo, Egypt Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. We are looking for a Senior Client Solutions Manager to support our team in Cairo! What You’ll Do Be the trusted advisor to new and existing clients, leading seamless onboarding and building long-term partnerships. Design high-impact Google Ads strategies tailored to each client’s business goals—search, display, video, and app campaigns included. Continuously optimize campaign performance and ROI using smart insights from GA4, Google Ads, and other measurement tools. Solve problems fast—whether it's technical troubleshooting or strategic fine-tuning, you'll keep campaigns on track. Communicate campaign progress and insights clearly, becoming the go-to person for all client questions and guidance. Ensure Google Ads products and services are delivered smoothly, meeting and exceeding client expectations. Spot opportunities to grow accounts by recommending new Google Ads solutions aligned with client needs. Partner closely with internal teams—sales, tech, support—to deliver a seamless client experience and improve service delivery. Stay sharp on the latest Google Ads features, MENA market trends, and competitive moves to keep your advice fresh and forward-thinking. What You Need For This Role Solid hands-on experience with Google Ads, managing campaigns across search, display, video, and app formats. Strong digital marketing fundamentals with a passion for performance marketing and online strategy. Proficiency in Google Analytics 4 and tools like Google Tag Manager for smart campaign analysis. Excellent communication skills in English. A track record in client-facing roles, where you’ve built trusted relationships and made a real impact. Superb organization skills—you can manage multiple clients and projects without breaking a sweat. Collaborative spirit with the ability to work independently when needed. Familiarity with CRM platforms like Salesforce is a bonus. A deep understanding of the MENA digital advertising landscape. Experience working with media agencies or large brands in e-commerce or performance-driven environments. What Will Make Us Really Love You You bring a track record of success in a similar role, with hands-on experience. You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table. You anticipate challenges before they arise and take initiative to find effective solutions. You have an eye for detail. You thrive on teamwork but also bring a driven, goal-oriented spirit. You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends. You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way. What You’ll Love About Us We care about your individuality by giving you freedom to grow and create within the company, regardless of your position Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets. We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated. Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents. At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: United States About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Ukraine About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: United Kingdom About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Serbia About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Romania About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Portugal About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Poland About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Netherlands About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Belgium About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Belarus About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Foster City, CA Workplace: Hybrid Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. ABOUT THE ROLE We are seeking a mid-level Infrastructure Vulnerability Management Engineer with a strong background in Cloud Security, DevSecOps, and Infrastructure-as-Code (IaC). In this role, you will bridge the gap between security, compliance, DevOps, and Platform engineering teams. You will identify infrastructure misconfigurations, secure multi-cloud environments, and manage continuous vulnerability lifecycles across cloud workloads, containers, and data repositories to satisfy strict regulatory compliance frameworks. You will also serve as a technical infrastructure responder during security incidents, deploying real-time cloud or network countermeasures to protect our production ecosystem. WHAT YOU'LL DO CORE RESPONSIBILITIES - Infrastructure Scanning & Triage: Perform continuous security scanning across our cloud posture and workloads. Review, validate, and prioritize flaws and misconfigurations based on CVSS scores, real-world exploitability, and infrastructure network exposure. - Posture Management & Visibility: Own and optimize Cloud Security Posture Management (CSPM), Kubernetes Security Posture Management (KSPM), and Data Security Posture Management (DSPM) tools to ensure uniform compliance, prevent data leakage, and maintain hardened baselines. - Infrastructure-as-Code (IaC) Security: Configure, tune, and embed automated IaC security scanning tools into CI/CD pipelines to identify architectural risks (e.g., overly permissive IAM, public S3 buckets/Cloud Storage) before they are deployed to production. - Workload & Container Security: Manage the continuous vulnerability scanning lifecycle for container images, registries, and Virtual Machines (VMs), partnering with SRE and Platform teams to build automated base-image patching and rolling upgrade pipelines. - Compliance-Driven Tracking: Track, document, and manage infrastructure vulnerabilities according to strict compliance SLAs (e.g., SOC 2, ISO 27001, PCI-DSS). Maintain audit-ready evidence of infrastructure remediation timelines and exception approvals. - Executive Reporting & Alerting: Escalate and report critical production exposures directly to the CISO and senior leadership. Maintain dashboards and alerting mechanisms that visualize infrastructure risk trends and cloud compliance posture. - Remediation Collaboration: Partner with SRE, DevOps, and Platform teams to provide clear infrastructure mitigation paths. Assist in writing, reviewing, or modifying cloud configuration templates directly when necessary to resolve security flaws. - Incident Response Support: Assist Incident Response teams during active cloud or host-level breaches. Help develop and implement immediate, real-time cloud, network, or IAM configuration countermeasures to contain threats. REQUIRED SKILLS & EXPERIENCE - Experience: 5 years of experience in Cloud Security, DevSecOps, or Systems Engineering roles. - Cloud Infrastructure Depth: Strong foundational experience working with multi-cloud environments (Deep GCP expertise preferred, with working knowledge of AWS or Azure). - Posture Management & Scanning Tooling: Hands-on experience operating modern infrastructure security platforms such as Wiz, Orca, Prisma Cloud, Lacework, or cloud-native options (GCP Security Command Center). - IaC and Automation Fluency: Strong proficiency with Infrastructure as Code platforms (Terraform, Pulumi) and GitOps deployment workflows. Ability to evaluate and configure IaC scanners like Checkov, Tfsec, or KICS. - Containerization & Orchestration: Deep understanding of Docker/container security and Kubernetes architectures (e.g., GKE, EKS), including runtime security, network policies, and workload identity. - Compliance Awareness: Understanding of how infrastructure configurations and vulnerability management map to security compliance frameworks like SOC 2, ISO 27001, CIS Benchmarks, or NIST. WHAT WE VALUE - Systems Thinking: The ability to see the "big picture" and understand how security decisions impact the entire stack. - Technical Influence: The ability to drive technical alignment across the organization through expertise and collaboration rather than direct authority. - Autonomy: Comfortable leading major technical initiatives and driving outcomes with minimal oversight. - Problem-Solving Mindset: A passion for breaking down complex security challenges into elegant, scalable engineering solutions. This is a full-time role that can be held from our Foster City, CA office. The role has an in-office requirement of Monday, Wednesday, and Friday. Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Self-driving Company https://replit.com/blog/self-driving-company - Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale - AI Adoption https://replit.com/blog/ai-adoption - Build Open-Source Apps https://replit.com/build/open-source-app-builder   Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Location: Remote Workplace: Remote ABOUT US Constructor is the only search and product discovery platform tailor-made for enterprise ecommerce where conversions matter. Constructor's AI-first solutions make it easier for shoppers to discover products they want to buy and for ecommerce teams to deliver highly personalized experiences that drive impressive results. Optimizing specifically for ecommerce metrics like revenue, conversion rate and profit, Constructor generates consistent $10M+ lifts for some of the biggest brands in ecommerce, such as Sephora, Petco, home24, Maxeda Brands, Birkenstock and The Very Group. Constructor is a U.S. based company that was founded in 2015. For more, visit: com. We’re a passionate team of technologists who love solving problems and want to make our customers as successful as possible. We value empathy, openness, curiosity, and continuous improvement. We work tirelessly to ensure each of our customers can demonstrate the tremendous value we are driving for them. Our team excels in maximizing customer value, growing customers into our new innovative product discovery solutions and ensuring we remain partners for many years to come. We work hard and have a ton of fun building lasting relationships with our customers to help them navigate the demands of online product discovery. REQUIREMENTS About you: As an Account Director, you'll be building relationships with high-value prospective customers by learning about their organizational structure, influencers, and decision-makers. You'll be managing the entire process of the sales cycle and you will be responsible for negotiating prices and marshaling our engineering and resources to close the sale. You'll learn about our customers' needs and provide continuous feedback to the product team to ensure that we're always building features that our customers find valuable. About the Team: We're a passionate team that loves challenges and wants to make people’s lives better. We value openness, curiosity, and continuous improvement. We believe that empowering everyone in a company to do what they think is best can lead to great things. YOU WILL BE SUCCESSFUL IN THIS ROLE IF YOU: - Have a minimum of 6+ years of proven experience selling technical commercial or enterprise SaaS solutions, preferred Marketing technology experience - Have a proven track record of meeting or exceeding your sales numbers in a competitive environment - Have experience building consensus and urgency in customers needed to close six-figure deals - Have experience selling SaaS solutions into accounts with 120+ day sales cycles - Are skilled at negotiating business terms with line-of-business, procurement and contract teams, senior management and/or C-level executives - Have a proven ability in managing complex, enterprise sales cycles from start to finish, from business champion to the CEO level – effectively demonstrating the product and the business and economic benefits to each stakeholder - Previous Sales Methodology training, SaaS Performance Management or Applications experience, and strong customer references preferred - Must have a Bachelor's degree - Must be fluent in English and Spanish or Portuguese - Experience in selling to Enterprise organizations in Central and South America - Experience in building partner relationships in the region - Can reside in the US, Central America or South America BENEFITS - 🏝️ Unlimited vacation time -we strongly encourage all of our employees take at least 3 weeks per year - 💰 A competitive compensation package including stock options - 🌎 Fully remote team - choose where you live - 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office - 💻 Apple laptops provided for new employees - 🧑‍🎓 Training and development budget for every employee, refreshed each year - 👪 Parental leave for qualified employees - 🧠 Work with smart people who will help you grow and make a meaningful impact DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet all of our listed qualifications. How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.

Location: Remote - United States ABOUT YOU: As an Enterprise Account Executive, you'll be building relationships with high-value prospective customers by learning about their organizational structure, influencers, and decision makers. You'll be managing the entire process of the sales cycle and be responsible for negotiating prices and marshaling our engineering and resources to close the sale. You'll learn about our customers' needs and provide continuous feedback to the product team to ensure that we're always building features that our customers find valuable. ABOUT US: Constructor is the only search and product discovery platform tailor-made for enterprise ecommerce where conversions matter. Constructor's AI-first solutions make it easier for shoppers to discover products they want to buy and for ecommerce teams to deliver highly personalized experiences that drive impressive results. Optimizing specifically for ecommerce metrics like revenue, conversion rate and profit, Constructor generates consistent $10M+ lifts for some of the biggest brands in ecommerce, such as Sephora, Petco, home24, Maxeda Brands, Birkenstock and The Very Group. Constructor is a U.S. based company that was founded in 2015 by Eli Finkelshteyn and Dan McCormick. ABOUT THE TEAM We're a passionate team that loves challenges and wants to make people’s lives better. We value openness, curiosity, and continuous improvement. We believe that empowering everyone in a company to do what they think is best can lead to great things. REQUIREMENTS You will be successful in this role if you: - Have a minimum of 4+ years of proven experience selling technical commercial or enterprise SaaS solutions, preferred Marketing technology experience - Have a proven track record of meeting or exceeding your sales numbers in a competitive environment - Have experience building consensus and urgency in customers needed to close six-figure deals - Have experience selling SaaS solutions into accounts with 90+ day sales cycles - Can motivate urgency in the customer to reduce the time-to-sale - Are skilled at negotiating business terms with line-of-business, procurement and contract teams, senior management and/or C-level executives - Have a proven ability in managing complex, enterprise sales cycles from start to finish, from business champion to the CEO level – effectively demonstrating the product and the business and economic benefits to each stakeholder - Must have a Bachelor's degree. Previous Sales Methodology training, SaaS Performance Management or Applications experience, and strong customer references preferred BENEFITS - 🏝️ Unlimited vacation time -we strongly encourage all of our employees take at least 3 weeks per year - 💰 A competitive compensation package including stock options - 🌎 Fully remote team - choose where you live - 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office - 💻 Apple laptops provided for new employees - 🧑‍🎓 Training and development budget for every employee, refreshed each year - 👪 Parental leave for qualified employees - 🧠 Work with smart people who will help you grow and make a meaningful impact DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet all of our listed qualifications. How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.

Location: Auckland Workplace: OnSite ABOUT HALTER At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard. We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB. To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/. ABOUT THE ROLE. We are searching for a driven and skillful Key Account Manager to work alongside and grow Halter’s enterprise dairy and beef customers in the North Island. We’re looking for someone with dairy systems knowledge, commercial nous, X-factor communication skills, and the ability to drive change and communicate value. You will be managing a portfolio of large corporate diary operations, from phase one rollout through to full-scale integration with Halter technology. You will be driving the success and growth of Halter within these accounts. You’ll be an expert at building trusting relationships, identifying opportunities within a farming system to add value, and enjoy driving the growth of the largest agricultural businesses in New Zealand. You’ll thrive in high-pressure environments, using initiative to make results happen, often against the odds. You might find yourself in a boardroom assisting the negotiating of a million-dollar contract one day, reporting key KPI’s to a GM the next day, communicating opportunities and driving change with Farm Managers by Friday. You’ll masterfully navigate layers within these businesses, adjusting your communication at each level accordingly, to convey the right context and value to all parties. You’ll likely have deep extensive farming systems knowledge and have a natural ability to drive change at a farm and leadership level. This isn’t a typical role. This is a high-stakes role, playing a critical role in Halter’s growth into the enterprise segment in New Zealand. Aside from jumping on the Halter roller coaster, you will be making a real-world impact, helping large scale dairy and beef businesses transform how they operate to become more efficient and productive. You will build relationships across some of the most influential dairy businesses in New Zealand while working closely with Halter senior leadership - Up for the challenge? Let’s talk. This role covers customers across the mid and upper North Island, frequent travel within the North Island is required as part of the position. WHAT YOUR DAY COULD LOOK LIKE. - Enterprise Customer Success: You’ll be embedded in the success of some of Halter’s largest and most strategic customers - ensuring our enterprise dairy and beef businesses realise full value from their investment. You’ll understand their goals and farm system deeply, help them embed Halter into daily operations, and surface impact across the business. Your efforts will directly influence execution, retention, expansion, and long-term growth. - Strategic Account Management: You’ll build trusted, long-term relationships with farm teams, operational teams and executive stakeholders alike. You’ll know when to guide, when to challenge, and when to step in to unlock new value. This isn’t just about managing relationships - it’s about owning customer outcomes. - Executive Engagement: In collaboration with the Enterprise Sales Manager you will work directly with senior leaders, and multi-entity decision-makers. You’ll understand the organisational structure, surface strategic pain points, and partner with the Enterprise Sales Manager to tailor solutions that move the needle. With the Enterprise Sales Manager, you’ll also play a key role in supporting expansion and renewal conversations. - Influencer & Network Management: You won’t stop with your customer. You’ll build relationships with rural professionals, consultants, and other industry influencers who shape opinion, success on farm and purchasing behaviour across your portfolio. You’ll be known and respected in the region as a trusted Halter advisor. - Enterprise Growth Strategy: You’ll collaborate with the NZ Enterprise Sales Manager to co-create account plans, drive territory expansion, and identify new revenue streams within your customer base. You’ll know your portfolio inside-out and play a key role in shaping how we grow our enterprise presence in-market. - Cross-functional Leadership: You’ll work closely with Halter’s product, support, and sales teams to champion your accounts internally. Whether it’s surfacing product feedback, coordinating training, or aligning on rollout strategy, you’ll be the glue that holds enterprise relationships together and drives results. - Forecasting & Planning: Alongside the Enterprise Sales Manager, you’ll contribute to accurate revenue forecasting and strategic planning. You’ll bring rigour to account performance tracking and identify early signals of both risk and growth. - Scalable Growth Initiatives: You’ll help evolve how we support and grow our largest customers. From refining account management strategies to building scalable playbooks, you’ll be part of the team shaping what great looks like as Halter scales globally. WHO ARE WE LOOKING FOR. - Enterprise experience - You’ve managed large, complex accounts and know how to drive growth over time. You’re comfortable navigating executive rooms, operational teams, farm teams, multiple stakeholders, and matrixed business structures. - Customer centric - You’re relentlessly farmer-first: you anticipate needs, address problems early, and are accountable for continuously improving customer satisfaction. - Industry fluency - You bring real experience in dairy and beef production systems and know what success looks like on high performing dairy farms. You’re credible, informed, and customer-first. - Strong commercial instincts - You don’t just nurture relationships; you find value, expand accounts, and deliver results. - Team-first mindset - You collaborate across roles and functions to get the best outcome for the customer and the company. - Autonomy & pace - You’re happy working independently in a fast-changing environment. You solve problems proactively and adjust quickly. - Growth hunger - You’re looking to stretch yourself, take on more, and grow your career alongside a world-class commercial team. - Travel-ready - You’ll regularly be out with customers; being in the room, the paddock, or the boardroom when it counts. Expected travel up to 50% of the time. JOIN OUR TEAM Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit! If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch! Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/. WHY OUR TEAM LOVES WORKING AT HALTER: - Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations. - Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems. - You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund. - This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"

Location: Nairobi Workplace: OnSite ABOUT THE COMPANY Mogo is Kenya's fast-scaling fintech - part of Eleving Group, a global financial services platform operating across 16+ countries. We are redefining access to vehicle financing, microfinance, and smartphone financing for everyday Kenyans. Our mission is simple: make progress accessible. We are dedicated to fostering upward social mobility in diverse communities by providing credit access to entrepreneurs who are often excluded from traditional banking. Through a combination of asset financing, fintech innovations, AI-based underwriting, and proprietary car portals, we empower local entrepreneurs, such as motorcycle taxi riders, Uber/Bolt drivers, and small business owners, to purchase their own vehicles and obtain loans to expand their businesses.   ABOUT THE ROLE We are looking for a data-driven and hands-on Debt Collection Process Lead to design, optimize, and manage end-to-end collections workflows for vehicle and device finance in Kenya. In this role, you will lead initiatives that strengthen the customer repayment experience while ensuring collections operations remain efficient, compliant, and scalable. On a day-to-day basis, you will work closely with the Head of Debt Collection and partner teams across Credit/Risk, Customer Service, Product/IT, and Legal to turn data insights into operational improvements. This is a high-impact role for someone who is proactive, structured, and takes full ownership. WHAT YOU WILL DO 1. Process design & optimization - Design and continuously improve consumer collections processes across all delinquency stages - Introduce and scale automation (case allocation rules, workflows, customer communications) and explore robotics/AI use cases to improve efficiency and cost-to-collect. - Audit current workflows, improve them end-to-end (test and implement changes), and design new processes where needed. 2. Documentation & training - Create and maintain SOPs, playbooks, and training materials to ensure consistent execution across internal teams and external partners (if applicable). - Support onboarding and continuous training for collections agents and related stakeholders. 3. Cross-functional delivery - Partner with Customer Service, Credit/Risk, Product/IT, Legal, and any BPO/agency partners to implement data-driven collections improvements. - Coordinate testing and rollouts of new strategies, communications, tooling changes, and policy updates. 4. Continuous improvement - Use customer feedback, agent input, and performance analytics to identify bottlenecks (e.g., contractability, broken PTP, queue management, dispute handling). - Propose improvements, drive execution, and track impact through clear initiatives and timelines. 5. Compliance & governance - Ensure processes, scripts, and customer communication standards meet local regulatory requirements and internal policies. - Maintain alignment with consumer protection principles, complaint handling expectations, and audit readiness. 6. Performance measurement & reporting - Monitor performance metrics and initiative results using tools such as Power BI and SQL (or equivalent reporting systems). - Communicate outcomes and next steps clearly to stakeholders, including regular updates to the Head of Debt Collection. WHAT YOU HAVE Must-Haves (Required) - Experience in improving operational processes - Comfortable working with data and dashboards to understand performance and track results (strong Excel skills). - Ability to work with different teams and get things done together (Customer Service, Credit/Risk, Product/IT, Legal, and external partners when needed). - Strong sense of ownership, with good communication and stakeholder management skills. - Willingness to relocate to Nairobi (Kenya). Preferred - Experience with debt collection processes. - Interest in automation and practical tech improvements (rules-based case allocation, workflow tools, customer communications; curiosity about AI is a plus). - Working experience with Power BI, SQL, or similar tools. WHAT WE OFFER - Results-oriented bonus system. - Housing allowance and periodic flights back to your home country. - Relocation support (flights to Nairobi, visas). - Health insurance.

Location: Lappeenranta, Finland About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The Role We are seeking a skilled and motivated Data Center Operations Technician to support the operation and maintenance of critical infrastructure within a mission-critical data center environment in Lappeenranta, Finland. The successful candidate will have a strong electrical background and experience working with power distribution systems, industrial maintenance, or critical facilities operations. This role is responsible for ensuring maximum uptime, reliability, and safety of data center electrical and mechanical systems while supporting 24/7 operations. Key Responsibilities Critical Infrastructure Operations Operate and maintain critical electrical systems including: UPS systems Medium- and low-voltage switchgear Transformers Backup generators ATS/STS equipment Battery systems Power distribution units (PDUs) Monitor facility systems using BMS/EPMS platforms. Perform routine inspections and operational checks of critical infrastructure. Maintenance & Troubleshooting Perform preventive and corrective maintenance on electrical and mechanical systems. Diagnose and troubleshoot equipment failures and alarms. Support emergency response and incident recovery activities. Coordinate with vendors and contractors during maintenance activities. Safety & Compliance Follow Finnish electrical safety regulations and company safety procedures. Support lockout/tagout (LOTO) procedures and safe switching operations. Maintain compliance with SFS 6002, occupational safety requirements, and site policies. Ensure all maintenance activities are properly documented. Operational Support Participate in 24/7 shift operations, including nights and weekends. Maintain accurate logs, reports, and maintenance records. Assist with commissioning and testing of new equipment and infrastructure upgrades. Support continuous improvement initiatives for operational efficiency and reliability. Qualifications Required Vocational qualification, diploma, or degree in: Electrical Engineering Industrial Maintenance Automation Technology Power Systems Experience working with electrical infrastructure or industrial systems. Knowledge of: Power distribution systems Electrical troubleshooting Preventive maintenance practices Ability to read electrical schematics and single-line diagrams. Good English communication skills. Preferred Data center or mission-critical facility experience. SFS 6002 Electrical Safety certification. Experience with medium-voltage systems. Knowledge of HVAC/cooling infrastructure. Experience using CMMS, BMS, or EPMS systems. Finnish language skills are an advantage. Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: New York ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We are seeking an experienced Commercial Counsel - Channel Partnerships & Alliances to join our US Legal Team. In this role, you will support complex commercial transactions, including SaaS, licensing, and strategic partnerships, while helping the company navigate diverse legal and regulatory frameworks in the rapidly evolving field of artificial intelligence. In the Commercial Counsel - Partnerships role specifically, you will work on partnership arrangements including ISV integrations, SI alliances, reseller channels, and strategic referral networks. You will work closely with global colleagues to provide practical, business-oriented advice that enables growth while managing risk across multiple jurisdictions. RESPONSIBILITIES - Own end-to-end legal strategy and execution for ElevenLabs’ partnership ecosystem, including ISV and platform integration agreements, systems integrator and consulting partnerships, channel partner programs, reseller and distribution arrangements, marketplace agreements, embedded and OEM-style arrangements, and strategic alliance structures. - Draft, review, and negotiate commercial agreements, with a primary focus on Partnerships deals and enterprise customer contracts - Serve as the primary legal partner to ElevenLabs’ Partnerships team, providing strategic counsel that balances risk management with speed-to-market and aggressive growth objectives. - Design, maintain, and continuously improve scalable partnership templates, playbooks, approval workflows, and contracting infrastructure that enable the business to evaluate and execute deals efficiently. - Provide clear, pragmatic, and commercially focused legal advice to cross-functional teams, tailoring advice to enable responsible growth and innovation. - Contribute to scaling the Legal Team’s commercial function, fostering a collaborative, solutions-oriented team culture. - Build scalable legal infrastructure for global partner motions, including reseller frameworks, marketplace terms, partner program agreements, approval workflows, and operational playbooks. WHO YOU ARE - Curious about the future of AI and emerging technologies, have a strong sense of ownership with enthusiasm for applying your legal expertise to cutting-edge products. - Experienced in navigating fast-paced, high-growth environments, with the ability to manage ambiguity and make informed, timely decisions. - Experience supporting complex partner business models including reseller, referral, MSP, OEM, embedded, white-label, and marketplace structures. - Comfortable working independently while collaborating effectively with cross-functional and global colleagues. - Proactive, business-minded, and committed to delivering practical solutions that support both compliance and commercial success. - Experience negotiating with major systems integrators and consultancies (e.g., Accenture, Deloitte, PwC, Big 4) and leading ISVs and cloud platforms. - Hunger to be exceptional at your job. WHAT YOU BRING - J.D. and active membership in at least one U.S. State Bar (NY preferred). - 7+ years of relevant post-qualification legal experience (in-house experience in technology or SaaS strongly preferred). - Proven track record drafting and negotiating complex technology and partnership agreements—ISV, SI, reseller, channel, marketplace, OEM/embedded, and strategic alliance arrangements. - Strong knowledge of enterprise software licensing, SaaS, data protection, and intellectual property. - Experience designing and launching channel partner, reseller, or marketplace programs from the ground up. - Excellent communication, stakeholder management, and problem-solving skills. - Comfort in fast-paced environments with shifting priorities and tight deadlines LOCATION This role is remote and can be executed in the United States. We have a strong preference for the Eastern time zone, ideally New York. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.