Вакансии

Location: Remote (Canada) Thank you for considering Tailscale. If this job description resonates with you, please apply. Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic! About Tailscale Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital. About the Role Tailscale is seeking an experienced Commercial Solutions Engineer to partner with Sales in driving new business for Commercial customers. You will co-own a book of business with Account Executives, lead technical discovery and architecture design, and act as a trusted advisor to customers. This role blends deep networking and security expertise with strong sales acumen to win competitive deals, scale enablement, and influence product direction. Key Responsibilities Partner with AEs to identify, qualify, and close new Commercial customer opportunities. Lead technical discovery, solution architecture, demos, and POCs to accelerate decision-making. Guide complex multi-stakeholder deals, aligning technical and business objectives. Provide structured feedback to shape product roadmap and GTM strategy. Build scalable enablement resources, demo environments, and solution blueprints for the SE team. What We Are Looking For 4/5+ years in a customer-facing SE/SA role within networking or security software Proven experience co-owning pipeline and influencing quota outcomes with Sales Strong networking fundamentals (TCP/IP, DNS, routing, firewalls) and troubleshooting skills Deep understanding of zero-trust networking, secure connectivity, and IAM integrations (SSO, SAML, OIDC) Understanding of AI gateway and governance platforms for centralized LLM access, usage visibility, and audit Familiarity with privileged access management (PAM) including session recording, just-in-time access, and protocol-aware controls (e.g., Border0, CyberArk, Teleport) Experience with infrastructure as code tools such as Terraform, Pulumi, Ansible, or CloudFormation Hands-on architecture experience with AWS, GCP, and/or Azure Excellent communication skills, capable of translating technical features into business value Experience thriving in high-growth or startup environments As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set. For this position, our pay ranges reflect target OTE (on target earnings), inclusive of base salary and variable compensation tied to the attainment of quarterly sales targets. CAN Pay Range (OTE) $201,000 — $268,000 CAD What We Offer An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life. A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles). Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family! Remote first company —most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description. Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation. Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration. Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities. Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world! A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own. Paid parental leave program . We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents). Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter. Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people. Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness .

Location: Arizona_Remote The Opportunity We're looking for a Product Manager who is passionate about understanding customer problems, validating opportunities, and leading cross-functional teams to deliver measurable business outcomes. You'll own a product area focused on backoffice (cloud data processing) solutions, driving product strategy and execution, charting the roadmap, and managing the lifecycle of Verra Mobility’s market leading systems. As a member of the Product Management team, you will partner with leaders across the product, operations, engineering, IT, and sales teams to drive innovation and leverage the latest technologies to deliver best-in-class backoffice systems that achieve business objectives. The successful candidate will be passionate about technology with an ability to lead innovation and execution. In this business-critical role, you will merge customer needs with technology to cast a vision for Verra Mobility’s legacy and future backoffice solutions and drive the organization toward that goal. You will collaborate with key internal stakeholders to manage the backoffice systems across their lifecycle, gathering requirements, scoping initiatives, establishing product roadmaps, and working with development and support teams to ensure high product quality while minimizing cost. You’ll join a product squad with a defined problem space, embedded alongside a technical lead and engineering team. But this isn’t a backlog-grooming role, as you’ll own discovery : getting in front of customers, validating the problems, stress-testing potential solutions, and driving a roadmap that delivers measurable outcomes. You’ll report directly to the Director of Product and operate as a key product leader as we build toward a modern Product Operating Model. What You’ll Do Own the problem, drive discovery Lead continuous customer discovery, including interviews, ride-alongs, and data analysis, to validate problems and pressure-test solutions before committing to build. Frame customer and business problems with clarity and evidence, ensuring the team works on what truly matters. Define and maintain a prioritized roadmap grounded in measurable outcomes, rather than a feature wish list. Balance user needs, business objectives, and technical feasibility, using sound judgment and solid product sense. Partner early with Legal, Compliance, and Operations functions to shape viable solutions. Own the problem end-to-end, make tough prioritization calls, document your reasoning and outcomes. Guide delivery and build trust with your squad Partner closely with your technical lead and engineering team, creating context, removing ambiguity, and enabling the squad to move with speed and confidence. Collaborate closely with your design lead to ensure solutions are not just technically sound but also user centered. Write crisp, outcome-oriented briefs and acceptance criteria; avoid over-specifying implementation details, and focus on why the problem matters and what success looks like Leverage AI tools to accelerate discovery synthesis, documentation, and delivery workflows. Share your approach to discovery and product thinking with peers, contributing to a growing product practice. Connect product to impact Develop a working understanding of how products drive revenue, retention, and operational efficiency for our customers. Contribute to go-to-market strategy by informing pricing, positioning, and launch readiness in close collaboration with commercial teams. Define and track success metrics that link customer outcomes to business performance. Serve as the internal expert for your product area trusted by sales, operations, and leadership. What We’re Looking For Required 3–7 years of product management experience, with a track record of owning outcomes. Experience leading customer discovery and translating qualitative and quantitative insights into product decisions. Ability to operate effectively in a cross-functional squad environment alongside engineering and design peers. Experience in regulated or complex-domain industries, such as automotive, fleet, payments, fintech, or similar, with a demonstrated record of learning new domains. Comfort working in and contributing to organizations evolving their product operating model. Active use of AI tools to enhance productivity in day-to-day product work, such as discovery workflows, streamlining documentation, automating research, creating prototypes, and accelerating delivery. Excellent written and verbal communication: you write clearly, tailor your message to different audiences, and tell a coherent product story. Strong critical thinking and a bias toward evidence over opinion. Great to Have Knowledge of the transportation/smart mobility sector and road safety is a plus Familiarity with product tooling such as Aha!, Azure DevOps, JIRA, or comparable platforms. Experience working with compliance, legal, or regulatory stakeholders in a multi-jurisdictional environment. What Success Looks Like In this role, you’re not measured by how much you ship, you’re measured by the outcomes you drive with your team. In your first year, success looks like: Deep fluency in the assigned problem space, backed by direct customer and stakeholder engagement. A validated, outcome-oriented roadmap your squad believes in and can execute against. Demonstrated velocity in shipping, learning, and adjusting with confidence. Trusted relationships that enable influence without authority to drive alignment across engineering, design, commercial, and other operational functions. Clear evidence of customer impact: reduced friction, improved adoption, or measurable efficiency gains. Logistics Location: Preference given to local candidates in our Mesa, AZ headquarters or New York City office. Will consider remote candidates who express willingness for occasional travel. Travel: Light, primarily for team offsites and customer engagement. Reports to: Director of Product. Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values: Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation. Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous. Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease. Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others. With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. .

Location: 100 Montgomery Street, Suite 2000, San Francisco, CA 94104-4348 Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team! LOCATION: This role will be hybrid with an in-office requirement 3x a week.  We are open to hiring out of any of our EPIC offices.  Please refer to our office locations: https://www.epicbrokers.com/about/locations/. Overview: This position includes working closely with Global Client Executives, primarily focusing on client relations and service delivery to healthcare clients and new business prospects. It also includes developing and mentoring less experienced healthcare casualty colleagues who support the senior healthcare broker on their book of business. This role requires three days per week in the office. Office locations include: San Francisco, New York, Atlanta, Boston. Healthcare Professional Liability experience required. Duties & Responsibilities • Assist in all phases of client relationship management and retention strategies focusing on service and delivery of EPIC resources. • Work closely with the Casualty account team members and the Global Client Executive to service clients, including the following tasks: o Create and submit renewal specifications to the marketplace o Negotiate policy terms, conditions, and premiums o Present marketing results to clients o Review quotes, binders, policies, and endorsements for accuracy and transmit to clients • Coordinate London/Bermuda placements with our wholesale partners • Develop productive business relationships with key insurance underwriters • Keep clients abreast of marketplace developments and innovations • Implement and maintain a quality service plan in all areas of client deliverables • Support and grow ongoing client relationships • Oversee the creation of certificates of insurance and auto-identification cards • Request invoices, ensure timely payment and remittance • Review contracts and insurance requirements for clients and identify gaps in coverage, suitability, and errors • Assist with special projects and client requests • Coordinate the production of renewal strategy, renewal presentation, and stewardship reports • Assist Producers and Global Client Executives with prospect opportunities, including preparation of capabilities presentations, written RFP responses, and oral presentations • Understand and deploy Risk Consulting Services (Claims, Loss Control & Analytics) • Service clients’ daily account needs • Perform other such duties as may be assigned by the company at its discretion from time to time • Contribute to the growth and development of the National Risk Management Healthcare Practice • Attend various insurance industry events, (ASHRM, IMAC, HCIC) as requested • Assist in the training/supervision of junior staff Knowledge, Skills, and Abilities • Comprehensive and technical understanding of healthcare professional liability coverage. Additional healthcare casualty coverages viewed positively (Workers’ compensation, automobility liability, foreign liability, etc) • Superior organizational skills and close attention to detail • Strong problem-solving skills and a sense of urgency • Results-oriented with a substantial client service focus • Excellent written, verbal, and interpersonal communication skills with the ability to foster relationships with colleagues, clients, and insurance carrier underwriting/processing departments • Strong quantitative and analytical skills • Ability to work independently and consistently meet deadlines • 10% travel may be required • Ability to prioritize and manage multiple projects/assignments and communicate with team members across various offices • Desire to work in a collaborative, team-oriented environment • Ability to translate insurance terms into easy-to-understand explanations for clients who are not familiar with the product lines involved • Strong negotiation and presentation skills Credentials and Experience • Bachelor’s Degree • Minimum of 5 years of professional liability broking experience • Proficiency in Microsoft Office Software (Word, Excel, PowerPoint, and Outlook) • Holds a valid P&C Broker’s License(s) • Additional related designations and experience with captives will be viewed positively CERTIFICATES, LICENSES, REGISTRATIONS: Active Property & Casualty Broker License, with the ability to maintain required licensing through continuing education Valid driver’s license PHYSICAL DEMANDS: The physical demands described below are representative of those required to successfully perform the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions. While performing the duties of this position, the employee is regularly required to sit, stand, and move about; use hands to handle or operate objects; reach with hands and arms; and communicate effectively (talk and hear). Specific vision abilities include close vision and the ability to adjust focus. This role also requires the ability to travel independently to client sites, which may include occasional air travel. WORK ENVIRONMENT and ENVIRONMENTAL CONDITIONS: The work environment characteristics described here are representative of those encountered while performing the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions. The noise level in the work environment is typically moderate, with minimal exposure to physical risk. OTHER DUTIES: This job description is not intended to be a comprehensive list of all duties, responsibilities, or activities required of the employee. Duties and responsibilities may change at any time, with or without notice. The national average salary for this role is $150,000 to $175,000 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data. WHY EPIC: EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer: Generous Paid Time off Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave Generous employee referral bonus program of $1,500 per hired referral Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!) Employee Resource Groups: Women’s Coalition, EPIC Veterans Group Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC! EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation We’re in the top 10 of property/casualty agencies according to “Insurance Journal” To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/ . EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf . #LI-LL1 #LI-Hybrid

Location: 1140 Avenue of the Americas 8th Floor, New York, NY 10036 Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team! LOCATION: This role will be hybrid with an in-office requirement 3x a week.  We are open to hiring out of any of our EPIC offices.  Please refer to our office locations: https://www.epicbrokers.com/about/locations/. Overview: This position includes working closely with Global Client Executives, primarily focusing on client relations and service delivery to healthcare clients and new business prospects. It also includes developing and mentoring less experienced healthcare casualty colleagues who support the senior healthcare broker on their book of business. This role requires three days per week in the office. Office locations include: San Francisco, New York, Atlanta, Boston. Healthcare Professional Liability experience required. Duties & Responsibilities • Assist in all phases of client relationship management and retention strategies focusing on service and delivery of EPIC resources. • Work closely with the Casualty account team members and the Global Client Executive to service clients, including the following tasks: o Create and submit renewal specifications to the marketplace o Negotiate policy terms, conditions, and premiums o Present marketing results to clients o Review quotes, binders, policies, and endorsements for accuracy and transmit to clients • Coordinate London/Bermuda placements with our wholesale partners • Develop productive business relationships with key insurance underwriters • Keep clients abreast of marketplace developments and innovations • Implement and maintain a quality service plan in all areas of client deliverables • Support and grow ongoing client relationships • Oversee the creation of certificates of insurance and auto-identification cards • Request invoices, ensure timely payment and remittance • Review contracts and insurance requirements for clients and identify gaps in coverage, suitability, and errors • Assist with special projects and client requests • Coordinate the production of renewal strategy, renewal presentation, and stewardship reports • Assist Producers and Global Client Executives with prospect opportunities, including preparation of capabilities presentations, written RFP responses, and oral presentations • Understand and deploy Risk Consulting Services (Claims, Loss Control & Analytics) • Service clients’ daily account needs • Perform other such duties as may be assigned by the company at its discretion from time to time • Contribute to the growth and development of the National Risk Management Healthcare Practice • Attend various insurance industry events, (ASHRM, IMAC, HCIC) as requested • Assist in the training/supervision of junior staff Knowledge, Skills, and Abilities • Comprehensive and technical understanding of healthcare professional liability coverage. Additional healthcare casualty coverages viewed positively (Workers’ compensation, automobility liability, foreign liability, etc) • Superior organizational skills and close attention to detail • Strong problem-solving skills and a sense of urgency • Results-oriented with a substantial client service focus • Excellent written, verbal, and interpersonal communication skills with the ability to foster relationships with colleagues, clients, and insurance carrier underwriting/processing departments • Strong quantitative and analytical skills • Ability to work independently and consistently meet deadlines • 10% travel may be required • Ability to prioritize and manage multiple projects/assignments and communicate with team members across various offices • Desire to work in a collaborative, team-oriented environment • Ability to translate insurance terms into easy-to-understand explanations for clients who are not familiar with the product lines involved • Strong negotiation and presentation skills Credentials and Experience • Bachelor’s Degree • Minimum of 5 years of professional liability broking experience • Proficiency in Microsoft Office Software (Word, Excel, PowerPoint, and Outlook) • Holds a valid P&C Broker’s License(s) • Additional related designations and experience with captives will be viewed positively CERTIFICATES, LICENSES, REGISTRATIONS: Active Property & Casualty Broker License, with the ability to maintain required licensing through continuing education Valid driver’s license PHYSICAL DEMANDS: The physical demands described below are representative of those required to successfully perform the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions. While performing the duties of this position, the employee is regularly required to sit, stand, and move about; use hands to handle or operate objects; reach with hands and arms; and communicate effectively (talk and hear). Specific vision abilities include close vision and the ability to adjust focus. This role also requires the ability to travel independently to client sites, which may include occasional air travel. WORK ENVIRONMENT and ENVIRONMENTAL CONDITIONS: The work environment characteristics described here are representative of those encountered while performing the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions. The noise level in the work environment is typically moderate, with minimal exposure to physical risk. OTHER DUTIES: This job description is not intended to be a comprehensive list of all duties, responsibilities, or activities required of the employee. Duties and responsibilities may change at any time, with or without notice. The national average salary for this role is $150,000 to $175,000 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data. WHY EPIC: EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer: Generous Paid Time off Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave Generous employee referral bonus program of $1,500 per hired referral Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!) Employee Resource Groups: Women’s Coalition, EPIC Veterans Group Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC! EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation We’re in the top 10 of property/casualty agencies according to “Insurance Journal” To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/ . EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf . #LI-LL1 #LI-Hybrid

Location: 101 Federal Street, Suite 550, Boston, MA 02110 Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team! LOCATION: This role will be hybrid with an in-office requirement 3x a week.  We are open to hiring out of any of our EPIC offices.  Please refer to our office locations: https://www.epicbrokers.com/about/locations/. . Overview: This position includes working closely with Global Client Executives, primarily focusing on client relations and service delivery to healthcare clients and new business prospects. It also includes developing and mentoring less experienced healthcare casualty colleagues who support the senior healthcare broker on their book of business. This role requires three days per week in the office. Office locations include: San Francisco, New York, Atlanta, Boston. Healthcare Professional Liability experience required. Duties & Responsibilities • Assist in all phases of client relationship management and retention strategies focusing on service and delivery of EPIC resources. • Work closely with the Casualty account team members and the Global Client Executive to service clients, including the following tasks: o Create and submit renewal specifications to the marketplace o Negotiate policy terms, conditions, and premiums o Present marketing results to clients o Review quotes, binders, policies, and endorsements for accuracy and transmit to clients • Coordinate London/Bermuda placements with our wholesale partners • Develop productive business relationships with key insurance underwriters • Keep clients abreast of marketplace developments and innovations • Implement and maintain a quality service plan in all areas of client deliverables • Support and grow ongoing client relationships • Oversee the creation of certificates of insurance and auto-identification cards • Request invoices, ensure timely payment and remittance • Review contracts and insurance requirements for clients and identify gaps in coverage, suitability, and errors • Assist with special projects and client requests • Coordinate the production of renewal strategy, renewal presentation, and stewardship reports • Assist Producers and Global Client Executives with prospect opportunities, including preparation of capabilities presentations, written RFP responses, and oral presentations • Understand and deploy Risk Consulting Services (Claims, Loss Control & Analytics) • Service clients’ daily account needs • Perform other such duties as may be assigned by the company at its discretion from time to time • Contribute to the growth and development of the National Risk Management Healthcare Practice • Attend various insurance industry events, (ASHRM, IMAC, HCIC) as requested • Assist in the training/supervision of junior staff Knowledge, Skills, and Abilities • Comprehensive and technical understanding of healthcare professional liability coverage. Additional healthcare casualty coverages viewed positively (Workers’ compensation, automobility liability, foreign liability, etc) • Superior organizational skills and close attention to detail • Strong problem-solving skills and a sense of urgency • Results-oriented with a substantial client service focus • Excellent written, verbal, and interpersonal communication skills with the ability to foster relationships with colleagues, clients, and insurance carrier underwriting/processing departments • Strong quantitative and analytical skills • Ability to work independently and consistently meet deadlines • 10% travel may be required • Ability to prioritize and manage multiple projects/assignments and communicate with team members across various offices • Desire to work in a collaborative, team-oriented environment • Ability to translate insurance terms into easy-to-understand explanations for clients who are not familiar with the product lines involved • Strong negotiation and presentation skills Credentials and Experience • Bachelor’s Degree • Minimum of 5 years of professional liability broking experience • Proficiency in Microsoft Office Software (Word, Excel, PowerPoint, and Outlook) • Holds a valid P&C Broker’s License(s) • Additional related designations and experience with captives will be viewed positively CERTIFICATES, LICENSES, REGISTRATIONS: Active Property & Casualty Broker License, with the ability to maintain required licensing through continuing education Valid driver’s license PHYSICAL DEMANDS: The physical demands described below are representative of those required to successfully perform the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions. While performing the duties of this position, the employee is regularly required to sit, stand, and move about; use hands to handle or operate objects; reach with hands and arms; and communicate effectively (talk and hear). Specific vision abilities include close vision and the ability to adjust focus. This role also requires the ability to travel independently to client sites, which may include occasional air travel. WORK ENVIRONMENT and ENVIRONMENTAL CONDITIONS: The work environment characteristics described here are representative of those encountered while performing the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions. The noise level in the work environment is typically moderate, with minimal exposure to physical risk. OTHER DUTIES: This job description is not intended to be a comprehensive list of all duties, responsibilities, or activities required of the employee. Duties and responsibilities may change at any time, with or without notice. The national average salary for this role is $150,000 to $175,000 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data. WHY EPIC: EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer: Generous Paid Time off Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave Generous employee referral bonus program of $1,500 per hired referral Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!) Employee Resource Groups: Women’s Coalition, EPIC Veterans Group Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC! EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation We’re in the top 10 of property/casualty agencies according to “Insurance Journal” To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/ . EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf . #LI-LL1 #LI-Hybrid

Location: Dublin, Ireland WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn AI ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact. You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re someone who loves helping customers build workflows that solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role. WHAT YOU'LL ACHIEVE - Drive workflow adoption and value realization for a book of named accounts ensuring your customers know how to deliver outcomes with Notion - Contribute directly to NRR with predictable renewal and expansion pipeline and proactive product adoption for your book of business - Partner closely with Solutions Consultants on strategy for expansion and renewal for shared accounts, including owning the commercial opportunity for flat and at-risk renewals - Define and maintain mutual success plans that proactively guide customers through their AI Transformation and demonstrate ROI to executive-level stakeholders with periodic business reviews - Facilitate use-case consultations that guide customers through their continuous Solutions Design and identify new workflow opportunities that drive outcomes and increase value with Notion - Identify opportunities to engage Services for customers with complex or technical implementation needs and partner closely with the Services team throughout delivery to ensure successful outcomes and value delivered - Learn Notion’s product and the broader AI ecosystem inside and out so you can be best suited help customers navigate new ways of working and build durable systems in Notion as the underlying system - Help build and deliver OA programs that generate customer and business outcomes across Notion’s install base SKILLS YOU'LL NEED TO BRING - 3+ years of experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment - Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans - Technical fluency and presence as a trusted advisor—while you won't be building for your customers, you should be capable of co-design, configuring, and troubleshooting Notion workspaces and workflows - Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy - Ability to design and help customers build workflows that drive usage based consumption, connecting adoption patterns to measurable commercial outcomes - Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts - You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems - You’re obsessed with AI, constantly building with the newest tools and learning new ways of working - Fluency in Russian NICE TO HAVES - Prior experience in customer success, solutions consulting, implementation, technical account management, or post-sales strategy for productivity, collaboration, or workflow software - Experience working with flat, at-risk, or complex renewal accounts and helping customers return to a clear value path - Experience partnering in a shared account ownership model with sales, solutions, support, or implementation teams - Experience designing repeatable customer programs, playbooks, or interventions that improve retention, expansion, and adoption at scale   Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €94,000 - €105,000 per year.   By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21#LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: New York, New York; San Francisco, California Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn AI ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact. You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re someone who loves helping customers build workflows that solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role. WHAT YOU'LL ACHIEVE - Drive workflow adoption and value realization for a book of named accounts ensuring your customers know how to deliver outcomes with Notion - Contribute directly to NRR with predictable renewal and expansion pipeline and proactive product adoption for your book of business - Partner closely with Solutions Consultants on strategy for expansion and renewal for shared accounts, including owning the commercial opportunity for flat and at-risk renewals - Define and maintain mutual success plans that proactively guide customers through their AI Transformation and demonstrate ROI to executive-level stakeholders with periodic business reviews - Facilitate use-case consultations that guide customers through their continuous Solutions Design and identify new workflow opportunities that drive outcomes and increase value with Notion - Identify opportunities to engage Services for customers with complex or technical implementation needs and partner closely with the Services team throughout delivery to ensure successful outcomes and value delivered - Learn Notion’s product and the broader AI ecosystem inside and out so you can be best suited help customers navigate new ways of working and build durable systems in Notion as the underlying system - Help build and deliver OA programs that generate customer and business outcomes across Notion’s install base SKILLS YOU'LL NEED TO BRING - 7+ years of experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment - Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans - Technical fluency and presence as a trusted advisor—while you won't be building for your customers, you should be capable of co-design, configuring, and troubleshooting Notion workspaces and workflows - Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy - Ability to design and help customers build workflows that drive usage based consumption, connecting adoption patterns to measurable commercial outcomes - Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts - You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems - You’re obsessed with AI, constantly building with the newest tools and learning new ways of working NICE TO HAVES - Prior experience in customer success, solutions consulting, implementation, technical account management, or post-sales strategy for productivity, collaboration, or workflow software - Experience working with flat, at-risk, or complex renewal accounts and helping customers return to a clear value path - Experience partnering in a shared account ownership model with sales, solutions, support, or implementation teams - Experience designing repeatable customer programs, playbooks, or interventions that improve retention, expansion, and adoption at scale Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated range for total on target earnings (including base salary and on target incentive pay) for this role is $204,000-$240,000. #LI-Onsite By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528. A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: London, United Kingdom WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn AI ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact. You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re someone who loves helping customers build workflows that solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role. WHAT YOU'LL ACHIEVE - Drive workflow adoption and value realization for a book of named accounts ensuring your customers know how to deliver outcomes with Notion - Contribute directly to NRR with predictable renewal and expansion pipeline and proactive product adoption for your book of business - Partner closely with Solutions Consultants on strategy for expansion and renewal for shared accounts, including owning the commercial opportunity for flat and at-risk renewals - Define and maintain mutual success plans that proactively guide customers through their AI Transformation and demonstrate ROI to executive-level stakeholders with periodic business reviews - Facilitate use-case consultations that guide customers through their continuous Solutions Design and identify new workflow opportunities that drive outcomes and increase value with Notion - Identify opportunities to engage Services for customers with complex or technical implementation needs and partner closely with the Services team throughout delivery to ensure successful outcomes and value delivered - Learn Notion’s product and the broader AI ecosystem inside and out so you can be best suited help customers navigate new ways of working and build durable systems in Notion as the underlying system - Help build and deliver OA programs that generate customer and business outcomes across Notion’s install base SKILLS YOU'LL NEED TO BRING - Experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment - Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans - Technical fluency and presence as a trusted advisor—while you won't be building for your customers, you should be capable of co-design, configuring, and troubleshooting Notion workspaces and workflows - Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy - Ability to design and help customers build workflows that drive usage based consumption, connecting adoption patterns to measurable commercial outcomes - Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts - You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems - You’re obsessed with AI, constantly building with the newest tools and learning new ways of working NICE TO HAVES - Prior experience in customer success, solutions consulting, implementation, technical account management, or post-sales strategy for productivity, collaboration, or workflow software - Experience working with flat, at-risk, or complex renewal accounts and helping customers return to a clear value path - Experience partnering in a shared account ownership model with sales, solutions, support, or implementation teams - Experience designing repeatable customer programs, playbooks, or interventions that improve retention, expansion, and adoption at scale By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21#LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: San Francisco Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW As a Sales Development Representative at Harvey, you will be at the forefront of driving growth and success of our AI solutions across the legal and professional services markets. You will be responsible for supporting the Sales team in driving pipeline, qualifying and establishing relationships with inbound outreach from law and other professional services firms, as well as in-house legal teams, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost work product quality. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies and rigorous work ethic will help us shape the future of knowledge work. WHAT YOU'LL DO - Build revenue pipeline aligned with Harvey’s strategic customer profile using a variety of outbound tools and channels and a highly personalized approach - Source new sales opportunities through inbound and outbound outreach. - Provide data-driven insights to inform sales strategies. - Manage and distribute inbound leads, ensuring prompt follow-up. - Qualify leads through tailored evaluations, including product demonstrations. - Support Account Executives with administrative tasks to ensure smooth sales procedures. - Contribute to developing our sales playbook and document learnings. - Achieve and exceed qualified lead targets and key sales metrics. WHAT YOU HAVE - 1-2+ years of experience in a fast-growing startup, preferably in sales development or project management. - Strong executive presence and comfort presenting to sophisticated executive buyers. - Independent, driven, and approach work with rigor and thoughtfulness. - Ability to convey technical concepts to non-technical audiences. - Proficient with Salesforce, Salesloft, and reporting tools. - Collaborative team player able to work across internal functions. - Passionate about Harvey’s mission with a strong understanding of AI applications in knowledge work. - Interest in the legal profession; experience in the legal industry is a plus but not required. COMPENSATION $110,000 OTE, 80/20 split DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-JL1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: San Francisco, California; New York, New York Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE Notion is looking for a Head of Demand Engine to build the engine that turns our best product stories, customer proof, and market opportunities into scaled pipeline. You’ll lead demand programs across campaigns, digital, paid strategy, webinars, email, web, and emerging channels. You’ll partner closely with Product Marketing on audience and offer strategy, with Performance Marketing on paid execution, and with Field Marketing & Events on the moments that benefit from in-person activation. This is a senior leadership role with both AMER and global scope. You’ll help set the global standard for how Notion plans, runs, tests, and measures demand programs, while learning from strong regional teams and making the best ideas repeatable across markets. You’ll lead a growing team spanning demand programs and digital demand, with room to expand into areas like partner marketing over time. This is a build job as much as a run job. We’re looking for someone with real taste who can spot a strong idea, turn it into a sharp program, and build a repeatable engine around what works. You should care about quality and craft, but also love testing, data, systems, and execution. The opportunity is to modernize demand generation at one of the companies defining how teams work with AI. This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. WHAT YOU'LL DO - Own the demand programs strategy, calendar, and operating rhythm across priority audiences, segments, and offers. - Turn strong product stories, content, customer proof, and market opportunities into integrated programs that can scale across channels and regions. - Build a high-velocity testing practice. Set a high bar for creative and execution, learn quickly, and put more weight behind what works. - Serve as the global point person for paid digital demand strategy. Define the audiences, offers, creative, programs, and goals, then partner closely with Performance Marketing on execution and optimization. - Lead digital demand across webinars, email, web, review sites, nurture, and new formats, creating new programs where the strategy calls for them. - Partner with Marketing Ops and RevOps to build a trusted global approach to marketing ROI, attribution, forecasting, MQA/MQL methodology, and campaign reporting. - Work closely with Enterprise Product Marketing on audience, offer, and campaign strategy, and with Field Marketing & Events on coordinated execution. - Help build our muscle in account-based marketing and partner marketing as those motions develop. - Be a trusted partner to Sales and executive leadership. Bring a clear point of view, make the numbers legible, and advocate for what will have the most impact. - Hire, coach, and lead a strong team across demand programs and digital demand. WHAT YOU'LL NEED - A track record of building and scaling B2B demand programs that create qualified pipeline. - Strong judgment and taste. You can point to specific programs that worked because the audience, offer, creative, and execution were sharp. - Deep digital demand experience across paid strategy, email, web, webinars, nurture, and integrated campaigns. - A testing mindset and the operating discipline to turn learnings into repeatable programs, systems, and investment decisions. - Comfort with data. You can work closely with Marketing Ops and RevOps on attribution, reporting, forecasting, and ROI, and translate the numbers into clear action. - Executive presence. You earn trust with Sales and company leaders, hold a strong point of view, and are comfortable making hard calls. - Experience leading and developing strong teams in a fast-moving environment. - Experience operating across regions, or genuine curiosity and appetite to build globally. - Comfort with ambiguity. This model is still being written, and you’ll help write it. NICE TO HAVES - Experience building account-based marketing programs. - Experience with partner or ecosystem marketing. - Experience working across both product-led and sales-assisted growth motions. WHY THIS ROLE This is one of the most visible, highest-impact seats in Notion’s marketing org. You’ll have the mandate to build the demand engine, shape how we measure marketing ROI globally, and work directly with Sales, RevOps, company leaders, and regional marketing teams. The playbook for B2B demand generation is changing. Buyers expect better content and experiences, AI is reshaping how programs get built, and old attribution models are under pressure. If you want to apply what already works, challenge what doesn’t, and help define a more modern model, this is the job. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $245,000 – $275,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528. #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Sr. Analytics Engineer, R&D. About the job This position is needed to advance the consistency & quality of our R&D analytics data layer and accelerate the development velocity of analysts. Our Data Science and Analytics team seeks to empower R&D to make data-backed decisions that accelerate innovation and improve product performance. You will work closely within our team and across Product & Engineering to design and maintain a robust analytics data layer that enables trusted reporting on R&D metrics. Responsibilities In this role, you’ll: Design and implement a formal analytics data layer using AWS Glue, Athena / Presto, and LookML Collaborate within the Data Science & Analytics team and across Product & Engineering to define, document, and maintain alignment on metric definition and data lineage Develop and maintain automated data reconciliation and quality checks to proactively identify and resolve discrepancies, ensuring accuracy and consistency of critical reports and dashboards Lead investigations into complex data anomalies, conduct root cause analysis, and communicate findings and solutions effectively to both technical and non-technical audiences Mentor and guide members of the data science and analytics team, establishing and enforcing best practices around data modeling, testing, documentation, and code review Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: 4-5 years of professional experience in analytics engineering, data engineering, or a related discipline Strong expertise in SQL and hands-on experience designing data models and orchestrating data pipelines using AWS Glue or similar technologies Demonstrated ability to partner with cross-functional stakeholders to codify, document, and reconcile critical business metrics, ensuring company-wide data alignment Proven track record of owning ambiguous projects from beginning to end with minimal guidance Strong technical communication and mentorship skills, with the ability to convey complex concepts to a range of audiences Desired: 5+ years of professional experience in analytics engineering, data engineering, business intelligence, or a related discipline–ideally in a B2B SaaS environment Expertise in Python; distributed computing technologies like Hive, Presto, and Spark; and dashboarding tools like Looker or Tableau Proven track record of implementing robust data quality and testing frameworks, including expertise with dbt tests, CI/CD, and data observability Experience evangelizing and establishing data culture and best practices within a fast-paced technology organization Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $141,520.00 -- $176,900.00 Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $149,840.00 - $187,300.00. Based in the San Francisco Bay area, California: $166,400.00 - $208,000.00 This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until 8/10/2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Chicago Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW As a Workplace Project Manager, you'll take our workplace playbooks and standards and turn them into delivered projects and programs on the ground - office moves and openings, and global special projects like health & safety programming, design standards, emergency response planning, WVPPs, sustainability, and new tooling rollouts. This is a hands-on delivery role: you own scope, schedule, and budget for each project or program and drive it from kickoff to close. Where the program sets the standard, your projects and programs bring it to life - on time, on budget, and to spec. WHAT YOU'LL DO Global Special Projects - Project manage Workplace's global special projects: health & safety (H&S) programming, global design standards, global emergency response programming, Workplace Violence Prevention Plans (WVPPs), and sustainability programming across Harvey's office portfolio. - Partner with Security, HR, Legal, and regional Workplace leads to build and roll out emergency response plans and WVPPs that meet local regulatory requirements while staying consistent with Harvey's global standards. - Maintain and evolve global design standards (furniture, finishes, signage) so offices feel consistently "Harvey" as we scale into new markets. - Drive sustainability initiatives across offices - vendor and materials selection, energy and waste programs - and track progress against goals. - Own the global rollout of Workplace tooling and software - evaluating, piloting, and implementing platforms like desk booking, occupancy, and ticketing, and driving stakeholder training and adoption. - Own global and national vendor contracts (F&B, janitorial, plants, and similar categories) - procurement, negotiation, and the master vendor relationship - while regional workplace managers own the day-to-day relationship, performance, and feedback in their offices. Global Playbook & Portfolio Management (Moves & Openings) - Build and maintain the FDOB checklist and playbook that regional workplace leads execute against for satellite moves, expansions, and new-office openings. - Own the portfolio-level calendar tracking when and where expansions and new offices are happening across the org, so Workplace can sequence and resource projects appropriately. - Step in to lead a move, opening, or buildout directly where a region doesn't yet have an established workplace manager, or where the existing regional team doesn't have the bandwidth - expect this to be a shrinking share of the role over time as regional coverage matures. - Coordinate with IT, Security, and AV to keep day-one readiness standards current in the playbook, so regional teams can deliver consistently without you running each project personally. Program Management - Build and maintain project plans, schedules, and budgets across global programs and the FDOB playbook; track milestones, dependencies, and risks, and communicate status clearly to stakeholders and leadership. - Maintain the portfolio-level view across all in-flight and planned moves, openings, and buildouts, flagging sequencing and resourcing risks to leadership. - Manage vendor relationships tied to your global contracts and programs, holding them accountable to schedule and quality. - Report to the Global Workplace Operations Manager to ensure every program and playbook meets Harvey's workplace standards and sets regional teams up for smooth steady-state operations. WHAT YOU HAVE - 5+ years in workplace operations, program management, or project management, with experience leading cross-functional programs such as health & safety, emergency preparedness, sustainability, or systems/tooling rollouts. - Strong program design and playbook-building instincts - you'd rather build a system and standard that others execute against well than run every project yourself. - Experience managing vendor and procurement relationships at a national or global scale. - Strong command of project management fundamentals - scope, schedule, budget, risk, and stakeholder communication. - Experience partnering with (not necessarily owning) construction, real estate, or facilities teams on office moves or buildouts. - Excellent organizational and communication skills; you keep complex, fast-moving programs on track and everyone informed. - Comfort with ambiguity and a hands-on, get-it-done approach. - Based in Chicago and able to work on-site at our Chicago office, with willingness to travel to other sites as projects require. NICE TO HAVE - Experience building or administering H&S programs, emergency response plans, or WVPPs. - Experience with sustainability program design or reporting. - Familiarity with project / workplace tools - e.g., Asana, Smartsheet, Envoy, OfficeSpace. - Experience building playbooks or programs that scale across a distributed, multi-region team. COMPENSATION $120,900 - $181,300 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-ML1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations San Francisco, CA New York, NY About the Team The Strategy organization operates as a high-velocity engine at the intersection of business, technology, and go-to-market execution, driving enterprise growth, global expansion, market innovation, and strategic execution. Our multi-disciplinary team spans seven core strategic pillars: Network & Infrastructure Strategy, Industry Solutions, Strategic Partnerships, International Expansion, Executive Customer Engagements, Corporate Development & M&A, and the new business model of the Internet. As primary connective tissue across the enterprise, we collaborate closely with Sales, Product & Engineering, Finance, Legal, and Policy to translate corporate vision into measurable, real-world execution. About the Role We are seeking an exceptionally sharp, technically fluent Chief of Staff to serve as a key surrogate and strategic partner to our Chief Strategy Officer (CSO). In this role, you will act as a trusted extension of the CSO. You will regularly represent her authority in critical meetings, interface directly with technical leaders and key customers, craft high-impact strategic content, and drive operational alignment. You will ensure that departmental goals are prioritized, investments are optimized, and that teams are well aligned to deliver results. The ideal candidate is naturally curious, possesses deep technical product fluency, and brings the sharp business acumen required to step into the room on the CSO’s behalf at a moment's notice. Responsibilities Executive Representation: Act as a high-leverage surrogate for the CSO, attending key meetings and customer discussions on her behalf when she requires added executive coverage. Strategic Advisory: Partner closely with the CSO as a strategic sounding board, leveraging data and sharp business instincts to simplify complex problems and keep executive focus on high-impact priorities. Executive Communications & Writing: Translate high-level strategic vision, enterprise narratives, and complex technical data into executive and client-ready slide decks and comprehensive prep materials for high-stakes meetings. Draft strategic documents, internal communications, and executive social media posts on behalf of the CSO to drive thought leadership. Enterprise Storytelling & Cadence: Help articulate the Strategy org’s impact internally across Cloudflare and externally in high-profile industry forums, while leading strategy retrospectives and All-Hands presentations. Drive & Orchestrate Strategy-Led Initiatives: Help move complex, high-impact projects forward across the Strategy org. Monitor progress and timelines, follow up on critical action items across teams, and prepare executive updates to ensure alignment and execution. Technical & Product Collaboration: Partner closely with Engineering, Product Management, Sales, and Marketing teams to understand our core product suite, navigate technical dependencies, and align cross-functional execution. Desirable Skills, Knowledge, and Experience Relevant Experience: 10+ years of combined experience across Investment Banking or Management Consulting and Big Tech, holding roles such as Technical Assistant, Product Manager, Business Development, Chief of Staff or similar. Technical Aptitude & Product Fluency: Deep technical foundation with the ability to quickly grasp and translate complex technical concepts and products, effectively collaborating with engineering and technical product leaders. Master-Level Communication & Writing Skills: Exceptional written and verbal skills; proven ability to write across multiple formats. Executive Presence & Surrogate Authority: Proven track record of stepping into high-stakes meetings on behalf of executives, building instant credibility with C-suite stakeholders, enterprise customers, and board members. Intellectual Curiosity & Analytical Mindset: Naturally curious problem solver who thrives on unraveling ambiguous technical and business challenges, distilling them into clear choices and actionable plans. AI Fluency & Innovation: AI-native mindset with a genuine enthusiasm for leveraging AI tools, agentic workflows, and automation to streamline executive operations and drive team efficiency. Willingness to Travel: Ability and willingness to travel 30–50% for customer meetings, industry conferences, and regional team syncs. Compensation Compensation may be adjusted depending on work location. For Bay Area based hires: Estimated annual salary of $221,000- $304,000 For New York City based hires: Estimated annual salary of $211,000 - $290,000 Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Austin, TX New York, NY Washington DC San Francisco Bay Area About the role: Cloudflare provides consultative and hands-on-keyboard implementation and migration services for enterprise customers. As a Senior Zero Trust Consultant within Professional Services, you are a senior individual contributor in the post-sales landscape, responsible for the technical execution of our most complex Zero Trust / SASE solutions and for guiding our customers to get the most value possible from their Cloudflare investment. You are a technical leader in the room — trusted to own the hardest engagements end to end, unblock escalations, and set the standard for how the practice delivers. You are a security and networking specialist with deep, hands-on experience across ZTNA, Secure Web Gateway, DNS filtering, Data Loss Prevention, CASB, Remote Browser Isolation, Cloud Email Security, and the identity and network on-ramps that tie a SASE architecture together. You are equally comfortable designing an architecture, configuring it hands-on-keyboard (including as code), troubleshooting a packet capture, and explaining the outcome to a customer's security leadership. This position has working hours Monday to Friday, 09:00–18:00. Occasionally we support customers over weekends for specific changes that must be done outside their business hours. Less than 15% of travel is expected. Work is performed in English; fluency in Spanish or Portuguese is a strong advantage. Responsibilities: Plan and deliver timely and organized services for customers, ensure customers see the full value in Cloudflare’s products and advice on product best practices. Gather business and technical requirements, use cases and any other information required to build, migrate and deliver a solution on behalf of the customer and transition the Cloudflare working environment to the customer. Produce a Solution Design, HLD, LLD, databuilds, procedures, scripts, test plans, drawings, deployment plan, migration plan, as-builts, and any other artifacts necessary to deliver the solution and transition smoothly into the customer’s technical teams. Implement changes on behalf of the customer in the Cloudflare environment following the customer's change-management process. Provide guidance to the customer to configure their CPEs and integration points (identity providers, endpoints/MDM, DNS, network on-ramps, SIEM). Troubleshoot implementation issues and collaborate with Customer Support, Engineering, and other teams to drive technical escalations to resolution. Contribute to the success of the organization through knowledge-sharing — internal and external documentation, technical Q&A, and iterating on best practices. Build operational assets such as templates, automation scripts, procedures, and workflows. Lead multi-workstream engagements and act as the senior technical owner for complex deployments; support pre-sales scoping and solution design; and mentor junior consultants, helping scale the practice through reusable intellectual property. Experience might include a combination of the skills below: 3+ years in a customer-facing technical implementation or onboarding team, security engineering team, security operations center, or other highly technical team, including 3+ years focused on Zero Trust / SASE. Strong command of the OSI model and core protocols: TCP/IP, TLS (including TLSv1.3 and mTLS), DNS, HTTP/2. Deep understanding of Zero Trust technologies: Zero Trust Network Access (ZTNA), Secure Web Gateway (SWG), Remote Browser Isolation (RBI), Data Loss Prevention (DLP), CASB, and Cloud Email Security. Deep understanding of internet and security technologies: forward and reverse proxies with content filtering & DLP, sandboxing, firewalls/NGFW, WAF, bot management, rate limiting, and SSL/IPsec & SSL/TLS VPN appliances and services. Modern identity: SSO via SAML and OIDC, SCIM user/group provisioning and deprovisioning, LDAP/Active Directory, MFA/FIDO2, and the role of the IdP — with hands-on experience on Microsoft Entra ID, Okta, or Ping. DNS in depth: DNS filtering, DoH/DoT, conditional forwarding / split-DNS, internal-zone resolution, and local domain fallback. Endpoints: software distribution and deployment across Windows, macOS, and Linux; Windows and Linux server administration; and client-endpoint troubleshooting across all three platforms. Networking troubleshooting: debugging network connectivity with standard tools (packet capture, DNS/HTTP tracing). Ability to manage a project, work to deadlines, and prioritize between competing demands. Work performed in English; fluency in Spanish or Portuguese is a strong advantage. Demonstrated technical experience (hands-on-keyboard) with: At the senior level we expect these to be hands-on-keyboard — configured, deployed, migrated, or troubleshot in production — not just understood conceptually. Experience working with Reverse & Forward proxies with Content Filtering & DLP technologies Software distribution & deployment in Microsoft, Mac and Linux environments Detailed working knowledge of web based security, network segmentation, security proxies,  Firewalls and NGFWs, SSL/IPSec and SSL/TLS VPN appliances & services, etc Integrating identity providers with enterprise applications end to end — SSO (SAML/OIDC) and SCIM provisioning, group/attribute mapping, and troubleshooting the IdP handshake. Windows & Linux Server system administration Windows, MacOS and Linux client endpoints troubleshooting Experience debugging Network connectivity issues using Network Troubleshooting Tools Preferred but not mandatory: Automation / Infrastructure-as-Code: Terraform (ideally the Cloudflare provider), REST APIs, Python/Bash scripting, Git, CI/CD, and policy-as-code. Cloud platforms: AWS / Azure / GCP networking — VPC/VNet, Security Groups / NSG / NACL, cloud-native DNS resolvers (Route 53 Inbound Endpoints, Azure Private DNS), cloud IAM, and deploying connectors in IaaS. SASE on-ramp networking: IPsec/GRE tunnel configuration, BGP, Anycast, network segmentation for Zero Trust, and SD-WAN / MPLS / WAN-optimization background. MDM software distribution (Intune, Jamf). Identity & directory tooling: Microsoft Active Directory, GPO, Entra ID, and Intune. Observability: log export (Logpush) and SIEM integration (Splunk, Microsoft Sentinel, Elastic, Chronicle); Digital Experience Monitoring (DEX). Frameworks & compliance: NIST Zero Trust Architecture; GDPR, DORA, NIS2, ISO 27001, PCI DSS, HIPAA, SOC 2 (FedRAMP if US-government work applies). Certifications: CISSP, CCSP, SC-300, AZ-500, AWS Security Specialty, CCNP/CCIE, CompTIA, or equivalent are a strong plus. Forensic certifications (GCFA, GCFE, GCIA, GCIH) are welcome but not central to this role. Emerging: familiarity with AI security / shadow-AI governance — AI-tool discovery and gating, and AI Gateway concepts. Application Deadline: January 26, 2027 Compensation Compensation may be adjusted depending on work location. For SF, SJ, and Bay Area Metro based hires: Estimated annual salary of $163,000 - $224,000 . For California - Remote, DC Metro, New York City, NY Metro: Estimated annual salary of $156,000 - $215,000 . For Colorado: Estimated annual salary of $142,000 - $195,000 . Estimated variable compensation target of $14,200 - $19,500 . This role is also eligible to earn variable compensation in accordance with Cloudflare's Sales Compensation Plan. Equity This role is eligible to participate in Cloudflare's equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Lithuania Workplace: Remote ABOUT ENEBA   At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers.    ABOUT THE TEAM We’re the Eneba Engineering team. We bring together product-minded engineers, tech leads, and managers who are passionate about building and maintaining a stable, scalable marketplace for gamers. Our mission is to keep Eneba running smoothly while enabling steady, iterative growth. We focus on reliability, clear ownership, and pragmatic engineering that serves real business needs. We're looking for a Head of Engineering to own Eneba's engineering organization day to day. You'll drive technical decisions, people structure, process evolution, and AI adoption across an org of 70+ engineers spanning Software Engineering, Mobile, Security, and IT Admin. You'll report directly to our VP of Technology and work in close partnership with our Director of Product. What you'll own in year one - Own the overall stability, reliability, and efficiency of Eneba’s core technology, ensuring the platform runs smoothly while continuing to evolve iteratively over time. - Lead, mentor, and support a lean core of engineering managers and tech leads fostering a culture of accountability, knowledge sharing, and strong technical ownership. - Maintain and continuously improve engineering practices, processes, and documentation so that teams can onboard quickly, rotate between projects, and keep the “machine” well oiled despite ongoing growth. - Collaborate closely with product, data, and other stakeholders to translate business needs into clear technical priorities that optimize for long-term maintainability over constant reinvention. - Anticipate scaling and stability risks (e.g., headcount changes, new projects, or shifts in focus) and proactively prepare the platform, architecture, and teams to handle them with minimal disruption. - Ensure a high bar for code quality, security, and operational excellence, while keeping the organization lean and efficient rather than growing the team unnecessarily. - Create an environment where Eneba can safely experiment with new practices and technologies that improve efficiency or enable future projects when needed, without compromising the stability of the existing platform. - AI adoption: setting the culture, tooling, and behavior modeling for AI/LLM usage across the engineering organisation Requirements - 8+ years of engineering experience, with 2+ years as a Head of Engineering, VP Engineering, or equivalent senior engineering leadership role - Proven experience leading engineering organisations of 60+ engineers in product-focused tech companies, operating as a manager of managers with tech leads and engineering managers reporting into you across multiple disciplines (backend, frontend, mobile) - Strong hands-on software engineering background earlier in your career, with the ability to make architecture and system design decisions across the stack and earn the trust of senior engineers independently - Track record of scaling engineering teams in startup or high-growth environments, with a demonstrated ability to move fast, make decisions without heavy approval chains, and operate in ambiguity - Experience working in consumer-facing product companies (marketplace, e-commerce, gaming, consumer fintech, or similar) - Genuine enthusiasm for people leadership at scale — you've built and coached engineering managers and tech leads over multiple years, developed talent, and handled underperformance, restructures, and difficult conversations directly - Active user of AI/LLM tools in your own work, with demonstrated experience driving adoption within your engineering team — including a clear point of view on trade-offs around cost, quality, and use cases - Demonstrated ability to run stable, scalable platforms with a focus on reliability, predictability, and incremental improvement over time - Strong stakeholder management and communication skills, with proven experience partnering closely with product leadership and representing engineering in executive-level and cross-functional discussions - Comfortable operating without rigid long-term roadmaps; able to bring judgment, structure, and continuity while preparing the organisation for likely challenges - Experience working in multi-product or multi-project organisations is a strong plus - Based in Lithuania or willing to travel regularly to our Kaunas headquarters, particularly in the first three months - Fluent English (business proficiency required)   What it’s like to work at Eneba   - Opportunity to join our Employee Stock Options program. - Opportunity to help scale a unique product.  - Various bonus systems: performance-based, referral, additional paid leave, personal learning budget. - Paid volunteering opportunities. - Work location of your choice: office, remote, opportunity to work and travel. - Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.    *We’re an international team and our business language of choice is English. Good English level is required, proficiency is preferred. Please submit your resume in English   *To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice

Location: Anywhere Our client, Retenta is a full-funnel marketing partner for iGaming brands across Latin America, covering the entire player journey - from turnkey brand launches to long-term retention. Their services span brand sponsorships, media and communication, paid acquisition, SEO, affiliates and influencers, as well as CRM and gamification built to turn first deposits into lifetime value. Perfect for those who aim to: Research, test, and launch campaigns on Google UAC, Apple Search Ads (ASA), Telegram Ads, X (Twitter) Ads, and other paid acquisition channels; Own App Store Optimization (ASO): keyword research, metadata, creative testing (icons, screenshots, preview videos) to improve organic visibility and conversion rate; Continuously identify, evaluate, and pilot new traffic sources and acquisition channels relevant to iGaming; Design and run structured tests (creatives, bidding strategies, targeting signals, product pages) to validate new channels before scaling; Analyze test results, build hypotheses, and document learnings to inform future acquisition strategy; Manage creative asset feeds and audience/conversion signals to optimize automated bidding (UAC, ASA); Collaborate with creative, ASO, and analytics teams to align testing roadmaps and share insights across channels; Monitor competitor ASO strategies, store trends, and algorithm updates (Google Play, App Store) to spot new opportunities; Track and report on channel performance using CPA, ROMI, IPM, conversion rate, and other relevant metrics. Experience you’ll need to bring: Proven experience 2+ years in mobile user acquisition, with hands-on work in Google UAC and/or Apple Search Ads; Practical experience with ASO — keyword optimization, A/B testing store listings, and working with tools like AppTweak, ASOMobile, or Sensor Tower; Experience testing or launching campaigns on Telegram Ads, X Ads, or similar emerging/alternative channels is a strong plus; Solid understanding of mobile marketing metrics (CPA, CPI, ROMI, retention/LTV basics); Experience with MMP/tracking tools (AppsFlyer, Adjust, or similar) and analyzing cohort data; Comfortable working with limited historical data and building test plans from scratch; Experience in iGaming or another regulated/high-competition vertical is a must. It's a perfect match if you have those personal features: Analytical mindset with strong attention to detail; Curiosity and a proactive approach to testing new ideas and channels; Result-oriented with focus on measurable outcomes; Ability to balance creativity with data-driven decision-making; Strong ownership and accountability for campaign performance; Adaptability in a fast-changing environment (platforms, trends, algorithms); Good communication skills and ability to work cross-functionally. Our clients offer competitive benefits to support your professional and personal growth, including: Health & Wellness Focus; Global Medical Coverage; Growth Opportunities; Benefits Programs (compensation for the gym/stomatology/psychological service & etc.); Performance-Driven Rewards; Dynamic Work Environment. Apply, and let your growth journey begin.

Location: Shanghai, China Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most played video game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the League of Legends experience. We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints. That's where you come in. As a Program Manager on the VALORANT Mobile team, you will help the team operate more effectively across Riot partners and external development partners. This role is centered on program leadership rather than direct feature review or product ownership. You will improve the systems, operating rhythms, and collaboration models that help VALORANT Mobile move with greater clarity, predictability, and efficiency. You will be a force multiplier for the broader product team by helping leaders and partners prioritize work, facilitate alignment, identify the right stakeholders, and define actionable next steps in ambiguous cross-functional spaces. A key part of this role will be partnering closely with Riot stakeholders to improve our greenlight process for feature and content development, enabling both sides to work with stronger transparency, clearer ownership, and more efficient decision-making. You will report to the Product Lead of VALORANT Mobile. Responsibilities: Help the VALORANT Mobile product team prioritize complex work across multiple initiatives, functions, and partner teams by creating clarity on goals, trade-offs, ownership, and actionable next steps Facilitate alignment across Riot and external stakeholders by identifying the right decision-makers, driving discussions to clear outcomes, and helping the team navigate complex cross-functional dependencies and escalation paths Help reshape the current greenlight process across different types of features and content for VALORANT Mobile, to evolve the steps, methods, and collaboration model as the game, its operating needs, and its stakeholder landscape continue to change post-launch Drive cross-functional coordination for regular patches and major moments, ensuring teams stay aligned on scope, timing, dependencies, and readiness Build and maintain strong operating systems, including trackers, planning rituals, decision logs, communication loops, and escalation paths that improve team visibility, accountability, and follow-through Proactively identify risks, blockers, and dependency gaps early, then work with partners to resolve issues and keep strategically important work moving Build effective working relationships across Riot and external partners, while communicating priorities, status, risks, and decisions clearly to leadership and stakeholders over time Required Qualifications: 6+ years of experience in program management, project management, production, operations, or a related role in game development, live services, or similarly cross-functional environments Demonstrated experience driving high-complexity, strategically important cross-functional programs from planning through execution Strong prioritization and problem-solving skills, with the ability to turn ambiguity, competing goals, and incomplete information into clear action plans Excellent facilitation, communication, and stakeholder management skills, with experience guiding teams toward decisions and alignment across complex or contentious spaces Experience building or improving processes, planning rituals, and workflow systems that increase transparency, predictability, and execution quality Experience working with distributed teams and external or co-development partners across different cultures, incentives, and working styles Proven ability to identify risks early, manage dependencies, and drive mitigation plans across multiple workstreams Strong documentation and operational tool fluency, including Google Docs, Google Sheets, Slides, Airtable, Jira, Trello, or similar systems Fluency in both English and Mandarin Desired Qualifications: Experience working on tactical shooters, competitive multiplayer games, or mobile live service products Experience improving approval workflows, collaboration models, or operating processes across internal and external teams Experience working in a large, matrixed, and globally distributed organization Familiarity with live game development rhythms such as patch planning, release readiness, seasonal beats, and ongoing cross-team execution support Passion for VALORANT and strong instincts for how to help teams work effectively in service of a great player experience For this role, you’ll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. Riot Games 成立于 2006 年，由一群坚信“以玩家为中心的开发理念可以带来真正伟大游戏”的玩家所创立。2020 年，Riot 正式推出 VALORANT，为战术竞技射击品类树立了新的标杆。随着 VALORANT 持续拓展至更多平台，VALORANT Mobile 将承担把这种高强度、高精度的竞技体验带给更多全球玩家的重要使命。 我们正在寻找兼具谦逊心态、进取精神与优秀判断力的伙伴。你愿意带来自己的经验与观点，也乐于在高标准环境中不断学习和打磨。你相信，优秀的执行并不只来自个人能力，更来自清晰的决策机制、健康的团队运转，以及高质量的跨团队合作。 这就是你登场的舞台。 作为 VALORANT Mobile 团队的项目经理，你将帮助团队在 Riot 内部合作方与外部联合研发伙伴之间建立更高效的协作方式。这个职位的核心并不是直接负责功能评审或产品 owner 工作，而是通过 program leadership 提升团队整体运转效率。 你将负责优化团队的工作机制、协作节奏与跨团队推进方式，帮助 VALORANT Mobile 在复杂环境下更清晰、更可预测、更高效地推进关键事项。你会成为整个产品团队的放大器，帮助团队完成优先级判断、推动对齐、识别正确的相关方，并在模糊且跨职能的问题空间中定义明确、可执行的下一步。 这个职位的关键职责之一，是与Riot 各方伙伴紧密合作，持续优化 feature 与 content 的 greenlight process，让双方在透明度、责任归属与决策效率上都达到更高标准。 你将汇报给 VALORANT Mobile 的 Product Lead。 职责描述 帮助 VALORANT Mobile 产品团队在多个项目、多个职能与多个合作团队之间，对复杂事项进行优先级排序，明确目标、取舍、负责人以及可执行的后续行动 推动 Riot 内外部相关方达成一致，识别正确的决策相关方，推动讨论形成清晰结论，并帮助团队处理复杂的跨团队依赖与升级路径 帮助重塑 VALORANT Mobile 针对不同类型功能与内容的现有 greenlight 流程，随着游戏进入上线后新阶段、运营需求持续演变以及相关方结构发生变化，不断优化 greenlight 的步骤、方法与整体协作模式 推动常规版本与重要版本节点的跨团队协调，确保各团队在范围、节奏、依赖关系与就绪度上保持一致 建立并维护清晰有效的团队运转机制，包括追踪表、规划节奏、决策记录、沟通节奏与升级路径，提升团队整体可见性、责任感与执行跟进质量 提前识别风险、阻塞与依赖缺口，并联合相关团队推动问题解决，确保战略重要事项持续前进 与 Riot及外部合作方建立高质量合作关系，并持续以清晰方式向管理层与相关方同步优先级、状态、风险与关键决策 基本要求 6 年以上项目管理、项目推进、制作、运营，或其他相关岗位经验，具备游戏研发、长线运营或类似复杂跨职能环境中的工作背景 有推动高复杂度、战略优先级高的跨团队项目从规划到落地的实际经验 具备很强的优先级判断与问题拆解能力，能够把模糊信息、冲突目标与不完整输入转化为清晰的行动方案 具备优秀的会议引导、沟通与相关方管理能力，能够在复杂或存在争议的场景中推动团队做出决策并达成一致 有建立或优化流程、计划机制与协作系统的经验，能够有效提升透明度、可预测性与执行质量 有与分布式团队、外部团队或联合研发伙伴合作的经验，能够适应不同文化背景、激励机制与工作方式 能够提前识别风险、管理依赖关系，并推动跨工作流的风险缓解方案 具备良好的文档与运营工具使用能力，包括 Google Docs、Google Sheets、Slides、Airtable、Jira、Trello 或类似工具 中英文流利，能够支持本地与全球团队协作 加分项 有战术射击、竞技多人游戏或移动端长线运营产品相关经验 有优化审批流程、跨团队协作模型或团队运转流程的经验 有在大型矩阵式、全球分布式组织中工作的经验 熟悉长线运营游戏开发的核心节奏，例如版本规划、上线准备、赛季节奏与持续性的跨团队推进 热爱 VALORANT，并对如何通过更好的团队协作来服务玩家体验有较强直觉 这个职位的成功，来自于你扎实的专业能力、合作意识，以及始终把玩家体验放在重要位置的判断方式。

Location: Remote (Philippines) Workplace: Remote ABOUT CLIPBOARD Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities. About the Role: Worker Operations is the team that owns end-to-end operations and support for the supply-side (the workers) of our marketplace. We are over 200 team members who serve the 400,000+ (and growing) active professionals on our marketplace. As a Worker Operations Team Lead your primary role is to be an exceptional coach for your team. Your responsibility is to provide agents with constructive feedback, identify the root causes of performance issues, and train them to address and correct those problems. You maintain high standards for your team and aren’t afraid to say, “This needs improvement, and here’s why.” You ensure that the customer experience remains the focal point of every discussion, set SMART goals for performance improvement, and deliver feedback that aligns with our standards. You’re also hands-on, willing to dive into customer issues directly, and you become a product expert so that you can coach your agents effectively. This is a fully remote position. Team members are expected to maintain working hours that overlap with Pacific Time (PT) and be available to work weekend shifts as needed. Day-to-Day Responsibilities: - Closely monitoring agent performance, primarily in terms of quality, productivity, and attendance metrics, with a primary goal of maintaining quality assurance scores above 90% - Providing frequent coaching to agents based QA feedback, metrics, customer survey responses, and your own ticket observations - Occasionally handling angry customer escalations - Ensure schedule adherence by agents and desired productivity levels - Maintaining coaching logs and providing regular written feedback to agents - Comfortably navigate our support environment, which includes tools such as Zendesk, Metabase, and Amazon Connect - Listen to team members’ feedback and resolve any challenges or conflicts - Initiate consequence management steps in the case of low-performing team members - Delegate tasks to high potential team members to build a culture of learning and development in the team - Suggest and lead team building activities for team motivation EXPERIENCE - 2+ years of coaching experience – Demonstrated success coaching individuals through structured feedback, development planning, and performance improvement. - 2+ years of people management experience – Experience leading customer support teams, driving performance, engagement, and accountability. - 2+ years of customer support experience – Strong foundation in delivering exceptional customer service and resolving complex customer issues. WHAT SUCCESS LOOKS LIKE IN WORKER OPERATIONS - Customer obsessed – Puts workers at the centre of every decision and consistently delivers a world-class experience. - Data-driven problem solver – Uses data, trends, and root cause analysis to identify issues and deliver sustainable improvements. - Thrives in ambiguity – Adapts quickly to changing priorities, products, and processes while maintaining high performance. - Communicates with clarity – Shares information proactively, aligns stakeholders, and provides clear, actionable feedback. - Bias for action – Takes ownership, moves with urgency, and focuses on delivering outcomes over perfection. - Continuously learns – Quickly develops expertise in new tools, products, and processes, applying that knowledge to improve both personal and team performance. - Raises the talent bar – Invests in coaching, challenges others to improve, and builds a culture of accountability and excellence. - Resilient under pressure – Maintains sound judgement and consistent execution during periods of high volume, incidents, and operational change. System Requirements - Minimum 15Mbps wired internet connection - Minimum i5 processor or equivalent - Minimum 12GB Ram - Quiet working environment - Steady power and internet connection HIRING PROCESS - Application Review - Case Study - First Round Interview/Case Discussion - Interview with Head of Worker Support Quick Note on Scammers: Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.