About the company New York’s largest e-bike rental company, a fast-growing startup that has raised $20M+ in funding.
Задачи:
— Управлять командой по работе с должниками: распределять задачи, контролировать выполнение и обеспечивать достижение KPI.
— Отвечать за показатели по взысканию долгов и улучшать их.
— Управлять рабочими процессами взыскания в CRM и ERP, включая статусы, триггеры, автоматические последовательности и маршрутизацию задач.
— Регулярно анализировать просроченные счета и приоритизировать усилия по их взысканию.
— Выявлять пробелы в процессах и предлагать улучшения системы и рабочих процессов взыскания.
— Сотрудничать с операционным отделом, службой поддержки и командой разработки для внедрения улучшений.
— Координировать эскалации в сторонние агентства или правоохранительные органы при необходимости.
— Отчитываться перед высшим руководством о результатах, рисках и инициативах по улучшению.
Требования:
— Опыт работы 3+ года в операциях, службе поддержки клиентов, взыскании долгов или смежной области.
— Опыт управления командой или надзорной деятельности не менее 2 лет.
— Опыт работы с взысканием долгов или должниками является значительным преимуществом.
— Сильное чувство ответственности и умение управлять результативностью через KPI.
— Уверенное владение CRM/ERP системами и операционными процессами.
— Свободное владение английским языком (C1+). Русский язык — плюс.
— Готовность работать в часы бизнес-операций по восточному времени США.
Условия:
— Возможность присоединиться к крупнейшей компании по аренде электровелосипедов в Нью-Йорке, быстрорастущему стартапу с финансированием более $20 млн.
— Прямая работа с основателями компании и значительная ответственность за важную бизнес-функцию.
— Возможность изучать инструменты ИИ, автоматизацию и vibe coding — опыт не обязателен.
— Курсы, финансируемые компанией, по vibe coding, инструментам ИИ, автоматизации и другим техническим навыкам.
— Полностью удалённая, полная занятость (40 часов в неделю).
— Базовая зарплата от $3000 плюс бонусы за результативность.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE
Cloud providers and Systems Integrators help LangChain reach customers that our direct sales and customer engineering teams can't reach on their own. This role is the technical foundation behind that ecosystem.
You'll build the reference architectures, integration patterns, and enablement programs that make partner motions work technically: co-sell with cloud hyperscalers, and independent delivery capability at systems integrators and global systems integrators (GSIs). You build with and for a partner, whose technical team then takes what you built to dozens of their own clients.
About the role
AWS, Google Cloud, and Microsoft Azure help LangChain reach customers that our direct sales and customer engineering teams can't reach on their own. This role is the technical foundation behind those cloud alliances.
You'll build the reference architectures, integration patterns, and co-sell assets that make our cloud motions work technically. That covers marketplace listings and private offers, joint solutions with cloud field teams, and technical wins on named accounts. You build with and for each cloud provider, and their partner and field teams then take what you built to many of their own customers. When a cloud deal involves a services partner, you make sure that partner can deliver on LangChain.
Key responsibilities
Cloud partner engineering (AWS, GCP, Azure)
- Own the technical relationship with partner and field teams at AWS, Google Cloud, and Microsoft Azure
- Build reference architectures and integration patterns for running LangChain, LangGraph, DeepAgents and LangSmith on each cloud, including integrations with each provider's native AI and data services (for example Amazon Bedrock, Gemini Enterprise, AzureAI)
- Support the technical side of co-sell: joint solution briefs, deployment guides, and validated architectures that cloud sellers can bring to their customers
- Partner with cloud account teams on solutioning for named accounts, from discovery through technical win
- Keep our marketplace listings, deployment options, and co-sell technical assets current as the product evolves
- Enable cloud field and partner teams through workshops, demos, and technical briefings so they can position LangChain without pulling in our engineers for every deal
- Build and maintain joint technical plans with each cloud provider, turning shared account and industry priorities into a concrete set of reference assets
Marketplace motions with services partners
- Support systems integrators and resellers when they're part of a cloud deal, such as marketplace private offers transacted through a channel partner or joint deployments on a customer's cloud
- Give those partners the technical assets they need to scope and deliver LangChain on AWS, GCP, or Azure, using existing reference architectures and implementation guides rather than a standalone enablement program
Partner technical evangelism and feedback
- Serve as a technical escalation point for complex deployments sourced through cloud partners
- Represent LangChain at cloud provider events, summits, and joint webinars
- Gather feedback from cloud partners and the field, and route it back to product and engineering
What we're looking for
7+ years of experience in a technical, partner-facing or customer-facing role such as Partner Engineer, Partner Solutions Architect, Solutions Architect, or Sales Engineer. Experience at or alongside a hyperscaler is a strong plus. We also like former founders and technical leaders, so if you have an unusual background but the right skill set, you're welcome to apply.
Cloud and partner experience
- Track record of working with AWS, Google Cloud, or Microsoft Azure partner and field teams to drive co-sell, from joint solution design through technical win
- Familiarity with cloud marketplace mechanics such as listings, private offers, and channel partner offers, and with hyperscaler co-sell programs
- Experience enabling a partner's field or technical teams so they can position and deploy a product without depending on you for every deal
- Comfortable working across engineering, partnerships, and sales at the same time
- Strong presentation and technical communication skills, able to translate between technical and business stakeholders, including C-suite executives
Agent engineering and development
- Hands-on experience building with LLM frameworks such as langchain, langgraph, or similar, including RAG patterns and agent architecture
- Experience designing evaluation frameworks and iterating on prompts and agent behavior based on results
- Strong Python skills
Cloud architecture and integration
- Deep working knowledge of at least one of AWS, GCP, or Azure, and familiarity with the other two. Strong background in GCP or Azure preferred.
- Hands-on experience with cloud AI platforms and managed model services
- Experience designing integrations, sample repositories, or reference architectures that other teams can pick up and reuse
- Familiarity with vector stores, tool integration, and API design in agentic systems
Key attributes
- You build credibility with a cloud provider's technical and field teams and act as their trusted advisor on LangChain
- Building and evangelizing are both part of the job. You're equally comfortable writing an integration and presenting it at a cloud summit
- You build assets that scale. A reference architecture should work across every cloud account team, not only the one in front of you
- You're comfortable with variety. AWS, GCP, and Azure each have their own programs, sellers, and ways of working, and switching between them doesn't throw you off
LOCATION:
San Francisco
COMPENSATION:
$185K to $225K
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Lisbon
Workplace: Hybrid
Role Highlights:
- Title: AIT Engineering Team Lead
- Department: Global Manufacturing Organization
- Reports to: Head of MAITE, Optics
- Location: Lisbon, Portugal
- Type of Contract: Permanent
- Working model: On-site
- Employment is subject to applicable security screening (incl. SUPO, where required)
Why this role matters:
ICEYE is seeking a Team Lead, AIT Engineering to lead the AIT Engineering function responsible for the assembly, integration, and testing of satellite systems and optical payloads.
This is a technical leadership and people management role in an early-stage production environment, where products, processes, and manufacturing capabilities are continuously evolving. You will lead and develop the AIT Engineering team while acting as the technical focal point for AIT activities during spacecraft builds and integration campaigns.
The role sits at the interface between Engineering and Production. You will work closely with optical, mechanical, electrical, systems, quality, and production teams to translate design intent into robust, manufacturable, integrable, and testable processes, while ensuring that feedback and issues identified during production are effectively driven back into Engineering.
You will also support the integration and validation of externally supplied optical payloads, working with internal engineering teams and external suppliers to ensure successful integration into the satellite platform.
The role requires a strong background in spacecraft AIT, system integration, or complex hardware integration, combined with the ability to lead people, coordinate technical activities, develop robust processes, and drive execution in a fast-paced production environment.
This is a talent pool posting.
We are building our Lisbon manufacturing organisation ahead of site ramp-up. We expect this role to open formally in Q4 2026. Applying now registers your interest early and puts you at the front of the process when the req goes live.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
What you will do
- Lead and develop the AIT Engineering team, providing technical direction, mentoring, and clear priorities.
- Lead the assembly, integration, and testing of spacecraft systems, acting as the technical focal point during spacecraft builds.
- Support the integration and validation of externally supplied optical payloads into the spacecraft platform.
- Combine technical leadership with hands-on involvement in spacecraft integration, testing, troubleshooting, and verification.
- Ensure AIT readiness before builds, including tools, GSE, procedures, documentation, hardware, and engineering support.
- Drive structured problem-solving and root cause analysis of integration and test issues, ensuring lessons learned are fed back into Engineering and production.
- Act as the bridge between Production and Engineering, translating design requirements into practical, manufacturable, and testable integration processes.
- Work closely with Systems, Mechanical, Electrical, Optical, Quality, Manufacturing, and external suppliers to resolve integration challenges.
- Define and continuously improve AIT processes, procedures, test methods, tooling, fixtures, and technical documentation.
- Support production ramp-up by improving integration efficiency, repeatability, reliability, and scalability.
- Mentor engineers and build strong technical capabilities within the AIT organization.
What we’re looking for
Must haves:
- 5+ years of hands-on experience in spacecraft AIT, system integration, testing, or production of complex hardware systems.
- Strong experience with spacecraft integration and system-level testing across multiple engineering disciplines.
- Experience with optical systems, optomechanics, optical payloads, or Earth Observation systems.
- Experience working with complex precision hardware in cleanroom or controlled environments.
- Strong system-level understanding across mechanical, electrical, optical, and systems engineering.
- Experience with DFM / DFT principles and translating design requirements into manufacturable and testable solutions.
- Experience with AIT processes, test procedures, verification, and technical documentation.
- Experience with GSE, tooling, fixtures, or test setups used for integration and testing.
- Strong troubleshooting skills, including structured root cause analysis and corrective actions.
- Experience working with MES, ERP, test data management, or similar production systems.
- Experience with Lean manufacturing or continuous improvement methodologies.
- Strong understanding of configuration-controlled production and engineering environments.
- Strong communication and stakeholder management skills.
- Strong written and spoken English.
Nice-to-haves:
- Experience with optical alignment and metrology, including focus, tilt, centering, boresight, interferometry, collimators, or MTF.
- Experience supporting environmental testing, such as thermal vacuum, vibration, or EMC.
- Experience working with external suppliers or partners, particularly payload suppliers.
- Experience supporting products from prototype through production ramp-up.
- Experience with PDR, CDR, PRR, or equivalent technical and production readiness reviews.
- Experience with PFMEA, process capability, or other manufacturing engineering tools.
- Experience in Lean manufacturing, industrialization, or production scale-up.
Application Process
- Talent Acquisition interview
- Hiring manager interview
- Technical interview, including a technical challenge
- Hiring team + director-level interview
- Offer
Working at ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
Benefits
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Base salary range for this position is dependant on experience, and will be negotiated individually.
Our Commitment to Diversity, Equity, and Inclusion
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Lisbon
Workplace: Hybrid
Role Highlights:
- Title: Production Team Lead
- Department: Global Manufacturing Organization
- Reports to: Head of MAITE, Optics
- Location: Lisbon, Portugal
- Type of Contract: Permanent
- Working model: On-site
- Employment is subject to applicable security screening (incl. SUPO, where required)
Why this role matters:
ICEYE is seeking a Production Team Lead to lead the day-to-day execution of Manufacturing, Assembly, Integration and Testing activities, including spacecraft assembly and the integration of optical payloads.
This is an operational leadership role in an early-stage production environment, where production processes, teams, and operating routines are being established and scaled.
You will be responsible for translating production plans and engineering requirements into safe, high-quality, efficient, and predictable MAIT execution. This includes managing daily priorities, resources, production flow, readiness, schedule adherence, quality, productivity, and escalation of issues.
You will establish and maintain a structured production management system based on clear priorities, visual management, daily performance reviews, standard work, and continuous improvement, with a strong focus on safety, quality, delivery, and operational efficiency.
The role requires a strong presence on the production floor and in cleanroom environments, working closely with AIT Engineering, Quality, Planning, Logistics, Manufacturing Engineering, and other stakeholders to ensure successful spacecraft builds and payload integration.
You will play a key role in developing the production organization, establishing operational discipline, and building the capabilities required to scale satellite production.
This is a talent pool posting.
We are building our Lisbon manufacturing organisation ahead of site ramp-up. We expect this role to open formally in Q4 2026. Applying now registers your interest early and puts you at the front of the process when the req goes live.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
What you will do
- Lead the day-to-day execution of Manufacturing, Assembly, Integration and Testing (MAIT) activities, including spacecraft assembly and optical payload integration.
- Lead and develop the production team, setting clear priorities, responsibilities, and performance expectations.
- Manage daily production execution, including capacity, resources, production flow, schedule, and readiness.
- Establish effective daily management routines, visual management, and performance tracking to drive safe, high-quality, and efficient execution.
- Drive production ramp-up, readiness, and continuous improvement across processes, workstations, and production flow.
- Apply Lean manufacturing principles to improve productivity, quality, flow, and repeatability, including 5S, Kaizen, standard work, and visual management.
- Identify and resolve production issues through structured problem-solving and root cause analysis, working closely with Engineering and Quality.
- Ensure production processes, work instructions, tooling, equipment, and resources are ready and properly implemented before execution.
- Work closely with AIT Engineering, Manufacturing Engineering, Quality, Planning, and Logistics to ensure successful spacecraft builds and payload integration.
- Drive a strong culture of safety, quality, ownership, accountability, and continuous improvement on the production floor.
What we’re looking for
Must haves:
- 5+ years of experience in manufacturing, production, assembly, integration, or testing of complex hardware.
- Proven experience leading production or manufacturing teams, including people management.
- Experience in aerospace, space, aircraft, defense, or other high-reliability manufacturing environments.
- Experience supporting production ramp-up, new factory setup, or new production line introduction.
- Experience with Lean manufacturing or continuous improvement methodologies, including tools such as 5S, Kaizen, standard work, or visual management.
- Experience with capacity planning, takt time, line balancing, or production flow optimization.
- Experience working with MES, ERP, test data management, or similar production systems.
- Experience working with complex hardware in cleanroom or controlled manufacturing environments.
- Strong problem-solving skills, including structured root cause analysis and corrective actions.
- Understanding of production flow and push/pull production systems.
- Strong communication and stakeholder management skills.
- Strong written and spoken English.
Nice-to-haves:
- Experience with satellite assembly, integration, and testing.
- Experience with optical payload integration or other high-precision hardware.
- Experience with Value Stream Mapping (VSM) or other advanced Lean tools.
- Experience with NPI, industrialization, or product ramp-up.
- Experience working closely with Engineering teams during new product introduction or production industrialization.
- Experience with manufacturing quality tools such as PFMEA, control plans, or process capability.
Application Process
- Talent Acquisition interview
- Hiring manager interview
- Technical interview, including a technical challenge
- Hiring team + director-level interview
- Offer
Working at ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
Benefits
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Base salary range for this position is dependant on experience, and will be negotiated individually.
Our Commitment to Diversity, Equity, and Inclusion
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's community spans developers building new products, individual Claude users, and practitioners and buyers inside enterprise accounts — from the staff engineer using Claude Code to C-Suite decision-makers. We're hiring a Head of Community to turn our current set of programs into a function that helps millions of people build real skills with Claude, measurably growing retained users and product adoption.
You'll lead and grow a global team that covers ambassadors programs, regional community leads, and enterprise champion programs. Your job is to give this team a sharp operating model and a measurement framework that ladders our initiatives to business outcomes, so users can get the most out of Claude. You'll build community across audiences, seniority levels, functions, and roles: enterprise buyers and executive sponsors, developers and technical practitioners, and the knowledge workers in between. This role sits at the intersection of Product, Sales, PMM, Brand, and Comms.
Key responsibilities
Own the global community strategy and operating model: the audience thesis, the portfolio of programs, and what's built centrally vs. run in-region
Lead, coach, and scale a global team of program and regional owners; hire the gaps, set the bar, and develop community-native operators
Define the measurement framework that replaces activity metrics: partner with Product and Data Science to define success metrics and segment the base (non-user → occasional → high-value daily) — with recurring retained users and product adoption as the top-line outcomes
Build community across the full range of audiences and seniority levels, with programs and voice tuned to each without fragmenting the experience
Connect bottoms-up adoption to enterprise expansion: architect the champions, train-the-trainer, and partner ecosystem motions that turn power users inside accounts into org-wide adoption, and integrate them into how Sales and CS run strategic account plans
Bring training, certification, enablement, and community help together into one engine that scales through champions and partners — so users experience a single path to skill-building with Claude
Partner tightly with Brand and Comms to keep sentiment and awareness healthy: define where community shows up in Anthropic's brand and how we best serve our users
Align community strategy proactively with product direction, launches, and pricing & packaging — owning community's job pre-launch, at launch, and post-launch, and proving it drives value for our users
Minimum qualifications
Have built and led a community or customer advocacy function at a company where community was a growth lever, not a cost center — and can point to the retention, adoption, or expansion outcomes it drove
Have led and developed a distributed team of program owners and regional leads accountable for commercial impact
Think in funnels and segments as naturally as you think in programs: you're comfortable putting your name on a metric in a QBR and defending how community moved it
Have connected self-serve, bottoms-up adoption inside large accounts to enterprise expansion, and can articulate exactly where community sits in that motion
Can flex your playbook across very different audiences — a technical, API-first developer community and an enterprise executive buyer community are different jobs, and you've done versions of both
Operate as an integrated marketer: you've worked day-to-day with cross-functional teams and have strong opinions about how community stays customer-first
Are comfortable partnering with Product and Data Science to define usage quality, instrument it, and hold your team to it
Write and communicate clearly, hold a room with both a Staff engineer and a CIO, and are energized by ambiguity and building at speed
Preferred qualifications
Run community or advocacy at a company operating both a PLG / self-serve motion and an enterprise sales motion at the same time
Built or led a recognized champions, ambassadors, or advocacy program at a company known for the model
Experience with developer tools, infrastructure, or AI products, and credibility with technical audiences
Built the measurement plumbing for a community function before including cohorting, attribution, and usage segmentation
International experience standing up or scaling community in-region (EMEA, Japan/APAC) with a clear philosophy on what runs centrally vs. locally
A track record of listening to communities and building user trust through hard moments alongside a Comms team
Background spanning more than one of: community, customer marketing, developer relations, customer education/enablement, or growth
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$400,000
—
$400,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
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Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp's Brand team ships a high volume of ambitious creative across product launches, growth, events, customer marketing, and brand awareness. As the work has scaled, so has the need for a strong operating system around it.
We're hiring a Director of Brand Operations to build that operating system: the processes, milestones, and cross-functional coordination that let a world-class creative team do its best work and ship fast. This is an operations role focused on how the work gets done; it is not a traditional production-management role.
You'll be the operator who protects creatives from organizational swirl, sets clear ways of working, and fixes cross-functional breakdowns upstream so great ideas reach the world quickly.
WHAT YOU’LL DO
- Own and build the operating system for how Brand's creative gets produced.
- Build the brand operating system: the processes, milestones, and ways of working that turn creative direction into shipped work.
- Diagnose and fix bottlenecks across functions. Find where work stalls, trace it to the source, and remove the limiting factor wherever it lives.
- Protect creatives from org swirl by absorbing cross-functional complexity so the team stays focused on the work.
- Automate with AI: use AI to streamline how work flows and cut manual overhead across the operation (intake, triage, status, reporting, handoffs).
- Partner with the creative leads so operations and creative are complementary, freeing creative leads to focus on creative.
- Be Brand's ambassador to the rest of Ramp: scope incoming work and pull Brand into projects early, at the right time.
WHAT YOU NEED
- Exceptional organization: you hold 20+ live workstreams and keep everyone on track
- A cross-functional root-cause instinct: you can walk into a tangled, multi-team workflow, explain why it's slow, and fix it. This is the most important capability for the role.
- A track record of building systems and automation: you've taken an operation from messy to repeatable and use tooling and AI to compress cycle time.
- A metrics-driven approach: you instrument delivery so progress is clear and provable.
- Hands-on, lean leadership: you lift both the operation and the people in it.
- A bias for better ways of working: you remove limiting factors and speed up delivery without adding process for its own sake.
- An operator-first profile: we care more about someone who can diagnose and fix how work flows than about a creative, production, or marketing pedigree. Strong candidates come from product ops, biz ops, GTM ops, finance ops, or chief-of-staff backgrounds.
NICE TO HAVES
- Experience scaling an in-house creative or content studio in a high-growth environment.
- Experience building AI-assisted operational workflows.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
The Marketing Director, Product Innovation is a product management leader that owns the vision, strategy, and roadmap for PlayStation's global marketing technology products, building platforms that empower thousands of marketers and reach hundreds of millions of players worldwide. You will lead forward-looking, AI-powered marketing capabilities, creating scalable solutions that enable marketers worldwide to deliver better business outcomes. This role sits at the intersection of marketing operations, data science, analytics, and technology -- increasing efficiency, accelerating execution, and amplifying creativity.
We are seeking an experienced Product Manager who is a development partner with Engineering, Data Science and Marketing executives to build marketing products that operate at a global scale.
Key Responsibilities:
Product Management
Partner with Engineering leaders to define platform architecture, prioritize investments, balance technical debt against innovation, and deliver scalable products that transform global marketing capabilities.
Define Marketing Technology product vision informed by customer research, market trends, and internal user insights.
Conduct product discovery with Marketing teams globally.
Develop a prioritized roadmap based on customer value, technical feasibility, business impact, and other considerations.
Launch new platform capabilities and measure adoption, engagement, and business outcomes.
Drive continuous experimentation using AI-enabled workflows.
Assess opportunities for assistive AI and agentic marketing use cases, manage pilot execution, and ensure scalability.
Marketing Innovation
Bridge business requirements from Marketing to Engineering to create technology solutions.
Own the process, the outcomes, and the products.
Thought leader and strategic partner to Media, Creative, Brand Marketing, Product Marketing and Business Analytics teams.
Demonstrate a solutions-oriented mindset, troubleshooting challenges and adapting plans to meet evolving business and market needs.
Balance global alignment with appropriate local and product-level flexibility, reinforcing a one SIE mindset while respecting market and portfolio needs.
Strategy & Transformation
Lead high-priority initiatives, aligning focus, managing execution, driving business outcomes, and measuring success.
Conduct market and feasibility assessments of new tools, trends, and advancements in marketing technology and data enablement.
Shape short- and long-term roadmaps, driving long-term scalability while balancing day-to-day improvements.
Establish alignment across SIE teams that own or influence the marketing technology stack, driving a single, cohesive product vision and roadmap.
Partner with marketing leaders to redesign marketing workflows, processes, decision rights, and operating models.
Define measures of success and post-launch KPI tracking.
Skills and Qualifications:
Bachelor’s degree or equivalent in software engineering, computer science, engineering management or a related field. Master’s degree or equivalent in business, marketing, or related field preferred.
12+ years of product management experience, within marketing solutions or a high-growth technology environment.
Built and launched enterprise SaaS products or internal platforms.
Owned multi-year product roadmaps.
Led cross-functional product teams across Engineering, Design, Data Science, and Business.
Experience with AI-powered products, ML platforms, or automation.
Strong understanding of experimentation, analytics, APIs, and platform thinking.
Experience scaling products used globally.
Experience in navigating change and driving global teams through transformation.
Experience influencing senior leadership and leading cross-functional teams across multiple regions.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$234,100
—
$351,100 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Москва, гибрид, RU; Россия
О команде
Команда привлекает новых пользователей и возвращает старых, занимается платным и бесплатным продвижением, формирует рекламу внутри других продуктов Авито и активно работает с аудиторией.
Какие задачи вас ждут:
разрабатывать стратегию перформанс-привлечения для вертикали Авито Товары: каналы, аудитории, креативы, лендинги, механики удержания через перформанс-инструменты;
управлять перформанс-бюджетом вертикали, защищать бюджет на квартальных и годовых циклах;
отвечать за P&L по перформансу вертикали: CAC, ROMI, Incrementality, Payback, влияние на DAU и DTB;
взаимодействовать с MVL Авито Товаров по сквозным метрикам и приоритизации, совместно защищать роадмап продукта в части перформанс-механик;
развивать методологию измерений, в том числе:
проводить Incrementality-тесты;
работать с GCG, атрибуцией и A/B-тестами на канальном уровне;
взаимодействовать с центром экспертизы измерений на уровне функции;
управлять командой из 10 перформанс-менеджеров и специалистов по каналам вертикали;
взаимодействовать с подрядчиками по медиазакупкам, продакшену креативов и аналитике;
развивать команду: участвовать в подборе, оценивать результаты и помогать сотрудникам расти.
Мы ждём, что вы:
работали в перформанс-маркетинге от 5 лет, из них от 2 лет — на руководящей позиции с командой от 3 человек;
работали в продуктовых компаниях и напрямую влияли на ключевые продуктовые метрики: DAU, MAU, Retention, Conversion;
имеете опыт не только в агентской модели;
работали в крупной электронной коммерции, классифайде или сервисах с большим объёмом органического и платного трафика;
глубоко понимаете перформанс-каналы: программатик, рекламу в соцсетях, поиск, Mobile Install, ретаргетинг;
разбираетесь в методологии измерений:
Incrementality;
геоэкспериментах;
GCG на базовом уровне;
атрибуционных моделях;
можете защитить выбор метода перед бизнесом;
работали с большими бюджетами;
умеете самостоятельно строить SQL-запросы, работать с данными и понимаете BI-инструменты;
строили и развивали команды, нанимали senior-специалистов;
защищали стратегию и бюджет перед топ-менеджментом;
работали в кросс-функциональной структуре и взаимодействовали с продуктом, аналитикой и бренд-маркетингом;
умеете работать в условиях неопределённости и быстро меняющегося контекста;
готовы самостоятельно принимать решения на уровне вертикали и отвечать за результат.
Работа у нас — это:
расширенная забота о здоровье: ДМС, страхование жизни, онкострахование;
сервис психологической поддержки, а также финансовые, юридические и ЗОЖ-консультации для вас и ваших близких;
корпоративный спорт: групповые тренировки, велбиинг-приложение;
спецпредложения от партнёров и скидки на сервисы Авито: бронирование жилья, услуги продвижения, ипотечное страхование;
компенсация питания.
Location: Remote
Workplace: Remote
About Eneba
At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers.
ABOUT THE ROLE
We are seeking a proactive and commercially-minded Head Of Business Unit to join our team. In this role, you will be responsible for driving significant project growth, with a clear mandate to scale and significantly increase our operations and outcomes. You will serve as a key strategic Leader, leveraging your start-up experience to navigate challenges, identify growth opportunities, and execute high-impact commercial initiatives.
Responsibilities
- Full accountability for the unit's P&L: revenue, margin and cost base — you set the KPIs, build the reporting, and make the pricing and investment trade-offs rather than escalating them.
- Stand up a new business line from a standing start — validate the opportunity, ship the first version, and get it to real revenue rather than inheriting something already running.
- Define positioning, pricing and channel strategy, plan market entry, and take accountability for the launch landing — not just the plan being written.
- Keep milestones, resources and dependencies on track across every workstream, without needing to be chased.
- Pull product, engineering, marketing and finance in the same direction, translate between them, and surface blockers early — usually without direct authority over the people involved.
- Replace manual workarounds with processes that scale as the unit grows, so the business doesn't depend on you holding it together.
- Develop and own the 12–24 month growth strategy. Identify and capitalize on new market opportunities, product categories, or monetization channels that materially move the needle.
- Transition from "founder-mode" execution to building scalable processes. Institutionalize repeatable playbooks for category management, supplier onboarding, and performance monitoring that enable sustained, rapid growth.
- Foster a high-velocity testing culture. Build the framework for hypothesis-driven development,design, launch, measure, and iterate on large-scale initiatives that unlock new revenue streams.
Requirements
- Demonstrated experience in a high-growth B2C startup or ecommerce marketplace environment within the Digital Products ecosystem. You have personally owned a growth metric and successfully scaled it significantly (e.g., from early-stage to high-scale operations).
- Exceptional commercial and numerical acumen. You do not just read data—you build sophisticated models, surface non-obvious insights, and translate complex metrics into clear, actionable business strategies.
- A history of leading large-scale projects from concept to market-ready execution. You have experience navigating the friction of cross-departmental alignment and delivering measurable outcomes under pressure.
- You thrive in unstructured, high-velocity environments. You have a proven ability to shape chaos into process and define order where none exists.
- Strong people-management capabilities (experience leading teams of 10+ is a plus). You know how to hire, coach, and mentor high-performing talent, and you possess the executive presence to present plans to leadership.
- A relentless "Get Things Done" mindset. You are results-driven, comfortable challenging the status quo, and willing to put in the necessary effort to hit ambitious growth targets.
- Excellent communication skills, particularly in English. You can influence peers, negotiate with external suppliers, and provide clarity to C-level stakeholders regarding project health and strategic pivots.
#LI-SC1
What it’s like to work at Eneba
*Opportunity to join our Employee Stock Options program.
*Opportunity to help scale a unique product.
*Various bonus systems: performance-based, referral, additional paid leave, personal learning budget.
*Paid volunteering opportunities.
*Work location of your choice: office, remote, opportunity to work and travel.
*Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.
*Please attach CVS's in English.
*To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice
Location: Ramat Gan, Israel
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
At Wolt, we’re building the future of retail — and our Enterprise Supermarkets team plays a critical role in shaping how the largest retail chains operate and grow on our platform.
We are looking for a Retail Development Specialist to join a senior team managing Wolt’s most strategic supermarket partnerships in Israel. This is not a traditional sales role — it is a highly operational, analytical, and partner-facing position focused on driving performance, improving processes, and leading strategic retail partnerships end-to-end.
In this role, you will manage a portfolio of 3–4 enterprise supermarket partners, acting as the main business owner for each account. You will work closely with store teams, operational stakeholders, and senior HQ management to improve performance, solve operational challenges, and drive sustainable growth across the partnership.
What you’ll be doing
In this role, you will manage a portfolio of 3–4 enterprise supermarket partners, acting as the main business owner for each account. You will work closely with store teams, operational stakeholders, and senior HQ management to improve performance, solve operational challenges, and drive sustainable growth across the partnership.
Day-to-day in this role you’ll:
Own the end-to-end management and development of strategic enterprise supermarket accounts on Wolt.
Analyze business and operational performance to identify growth opportunities, bottlenecks, and operational inefficiencies.
Lead proactive operational improvement initiatives with field stakeholders such as pickers, store managers, and operations teams, focusing on topics like picking times, rejection reasons, availability, and fulfillment quality.
Conduct trainings and onboard partners on Wolt’s operational tools, workflows, and advanced platform capabilities.
Build and maintain strong relationships with senior stakeholders at partner headquarters, including leading quarterly business reviews and strategic discussions.
Drive commercial and marketing initiatives together with partners, including campaigns, assortment optimization, storefront visibility, and growth opportunities.
Handle complex escalations and coordinate cross-functional problem solving, including cases involving technical or operational issues.
Conduct regular visits to supermarket branches across Israel to support operational excellence and partner success.
Monitor KPIs and performance metrics using BI and analytics tools, translating data into actionable business insights.
Our humble expectations
We are looking for a highly organized, proactive professional with strong analytical capabilities and experience in managing senior stakeholders for our most strategic supermarket partners.
4+ years of experience in Enterprise/B2B Account Management, Retail Operations, Customer Success, Consulting, or similar partner-facing operational roles.
Proven experience managing complex enterprise accounts and working with senior stakeholders.
Strong analytical capabilities and hands-on experience working with BI tools such as Looker, Tableau, Power BI, or similar.
Advanced Excel skills — ability to analyze data, identify trends, and drive decisions independently.
Experience leading operational improvement initiatives and managing multiple stakeholders simultaneously.
Strong communication and presentation skills, with the ability to influence both field teams and senior management.
Highly organized, proactive, and comfortable working in a fast-paced environment.
Bachelor’s degree in Business Administration, Economics, Industrial Engineering, or a related field — mandatory.
Fluent in Hebrew and English.
What we offer
A unique opportunity to join one of Europe’s fastest-growing tech companies and shape the future of retail.
Exposure to strategic enterprise partnerships and large-scale retail operations.
A highly impactful role with ownership, autonomy, and visibility across the organization.
Hands-on learning, supportive teammates, and strong growth opportunities.
Great benefits and a collaborative work environment.
Next steps
If this sounds like your next career step, we’d love to hear from you! We review applications on a rolling basis. The process typically includes:
Talent Acquisition interview
Hiring Manager interview
Practical assignment and presentation
Reference checks
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Greenwich, Connecticut, United States
About the Role
iCapital is seeking a Vice President or Senior Vice President to lead Pricing Strategy and support one of iCapital's most important strategic functions. This role sits at the center of key business decisions, partnering closely with senior executive leadership to develop pricing strategies that drive growth, profitability, and long-term enterprise value. This role will help shape pricing frameworks, evaluate client and product opportunities, assess competitive dynamics, and develop data-driven recommendations that balance commercial objectives with sustainable economics. Operating at the intersection of strategy, finance, analytics, and business development, this role offers significant executive visibility and the opportunity to influence firm-wide commercial strategy across products, channels, and geographies.
Responsibilities
Lead the firm's Pricing Committee, including agenda development, analysis, governance, recommendations, and follow-up actions.
Partner directly with executive leadership on strategic pricing decisions, commercial opportunities, and business growth initiatives.
Work with the Business Development, Relationship Management, Distribution, and Product teams to structure and price new business opportunities and strategic client engagements.
Build and lead a pricing strategy team responsible for reviewing client-specific requests, conducting analyses, and supporting commercial decision-making.
Design and enhance pricing frameworks that support product positioning, value-based pricing, and long-term competitive differentiation.
Own and maintain the Global Standard Pricing Compendium, ensuring pricing frameworks remain current, scalable, and consistently applied.
Build and maintain pricing precedents, historical decisions, and supporting documentation to improve consistency and decision quality.
Draft, implement, and maintain pricing policies, governance standards, and control procedures.
Develop pricing analyses, dashboards, and reporting on pricing trends, fee realization, take rates, margin performance, and business mix evolution.
Conduct market, competitor, and industry research to evaluate pricing trends, fee compression risks, and emerging commercial strategies.
Partner closely with Strategic Finance teams to model revenue opportunities, cost structures, profitability, and return on investment for pricing decisions.
Develop best-in-class disclosures and client-facing language describing iCapital's pricing methodologies, value proposition, and commercial arrangements.
Qualifications
9 - 15 years of experience in pricing strategy, management consulting, strategic finance, investment banking, private equity, corporate strategy, or other analytical and commercial leadership roles
Experience developing pricing strategies, commercial frameworks, revenue optimization initiatives, or profitability analyses within financial services, fintech, asset management, or related industries
Exceptional analytical capabilities, including financial modeling, business case development, pricing analytics, and quantitative decision support.
Demonstrated ability to influence senior executives and effectively communicate complex analyses to C-suite audiences and synthesizing large amounts of data into actionable recommendations and executive-ready presentations
Strong commercial judgment with the ability to balance revenue growth, profitability, client needs, and competitive positioning
Experience working cross-functionally with finance, sales, product, operations, legal, and executive leadership teams
Track record of building processes, governance frameworks, and scalable operating models in evolving organizations
Strong written and verbal communication skills with the ability to develop executive materials, committee presentations, policies, and client-facing content
Highly organized with exceptional attention to detail and the ability to manage multiple strategic initiatives simultaneously
Previous experience leading teams and developing talent is preferred
Advanced proficiency in Excel and PowerPoint; experience with pricing analytics, business intelligence, and financial planning tools are a plus
Benefits
The base salary range for this role is $160,000 to $240,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: New York, New York, United States
About the Role
iCapital is seeking a Vice President or Senior Vice President to lead Pricing Strategy and support one of iCapital's most important strategic functions. This role sits at the center of key business decisions, partnering closely with senior executive leadership to develop pricing strategies that drive growth, profitability, and long-term enterprise value. This role will help shape pricing frameworks, evaluate client and product opportunities, assess competitive dynamics, and develop data-driven recommendations that balance commercial objectives with sustainable economics. Operating at the intersection of strategy, finance, analytics, and business development, this role offers significant executive visibility and the opportunity to influence firm-wide commercial strategy across products, channels, and geographies.
Responsibilities
Lead the firm's Pricing Committee, including agenda development, analysis, governance, recommendations, and follow-up actions.
Partner directly with executive leadership on strategic pricing decisions, commercial opportunities, and business growth initiatives.
Work with the Business Development, Relationship Management, Distribution, and Product teams to structure and price new business opportunities and strategic client engagements.
Build and lead a pricing strategy team responsible for reviewing client-specific requests, conducting analyses, and supporting commercial decision-making.
Design and enhance pricing frameworks that support product positioning, value-based pricing, and long-term competitive differentiation.
Own and maintain the Global Standard Pricing Compendium, ensuring pricing frameworks remain current, scalable, and consistently applied.
Build and maintain pricing precedents, historical decisions, and supporting documentation to improve consistency and decision quality.
Draft, implement, and maintain pricing policies, governance standards, and control procedures.
Develop pricing analyses, dashboards, and reporting on pricing trends, fee realization, take rates, margin performance, and business mix evolution.
Conduct market, competitor, and industry research to evaluate pricing trends, fee compression risks, and emerging commercial strategies.
Partner closely with Strategic Finance teams to model revenue opportunities, cost structures, profitability, and return on investment for pricing decisions.
Develop best-in-class disclosures and client-facing language describing iCapital's pricing methodologies, value proposition, and commercial arrangements.
Qualifications
9 - 15 years of experience in pricing strategy, management consulting, strategic finance, investment banking, private equity, corporate strategy, or other analytical and commercial leadership roles
Experience developing pricing strategies, commercial frameworks, revenue optimization initiatives, or profitability analyses within financial services, fintech, asset management, or related industries
Exceptional analytical capabilities, including financial modeling, business case development, pricing analytics, and quantitative decision support.
Demonstrated ability to influence senior executives and effectively communicate complex analyses to C-suite audiences and synthesizing large amounts of data into actionable recommendations and executive-ready presentations
Strong commercial judgment with the ability to balance revenue growth, profitability, client needs, and competitive positioning
Experience working cross-functionally with finance, sales, product, operations, legal, and executive leadership teams
Track record of building processes, governance frameworks, and scalable operating models in evolving organizations
Strong written and verbal communication skills with the ability to develop executive materials, committee presentations, policies, and client-facing content
Highly organized with exceptional attention to detail and the ability to manage multiple strategic initiatives simultaneously
Previous experience leading teams and developing talent is preferred
Advanced proficiency in Excel and PowerPoint; experience with pricing analytics, business intelligence, and financial planning tools are a plus
Benefits
The base salary range for this role is $160,000 to $240,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Tabuk, Saudi Arabia
We are seeking a
Hospitality & Retail Services Specialist
to lead and coordinate retail leasing, tenant management, retail development, and hospitality-related services across the KAUST Campus and Thuwal Corniche areas.
The role will be responsible for developing retail strategies, identifying and negotiating with prospective tenants, managing lease agreements, overseeing retailer onboarding and compliance, and coordinating retail development projects from feasibility and design through construction, commissioning, and lease-up.
The position will also support hospitality and catering services, ensuring high standards of
customer experience, food safety, hygiene, HSE, operational compliance, and service quality
.
Key Responsibilities
Develop and implement retail leasing and commercial strategies aligned with community requirements, market trends, and financial objectives.
Identify, evaluate, negotiate, and secure suitable retail tenants, including obtaining lease commitments and Letters of Intent (LOIs).
Prepare, negotiate, administer, and monitor commercial lease agreements and service contracts.
Conduct market benchmarking, financial analysis, budgeting, and lease economics to support revenue and commercial objectives.
Manage the complete retailer lifecycle, including onboarding, operational readiness, inspections, compliance monitoring, performance reviews, and exit/clearance.
Develop and maintain retail inspection, compliance, HSE, hygiene, and service quality programs.
Manage retail development projects from concept, feasibility, programming, design, permitting, and construction through commissioning and lease-up.
Coordinate with internal departments, retailers, catering providers, contractors, and other stakeholders to ensure smooth retail and hospitality operations.
Oversee operational, budgetary, and financial activities related to food and non-food retail outlets and associated facilities.
Coordinate catering services for business functions, community events, and private occasions.
Ensure compliance with food safety, hygiene, HSE, quality, and applicable regulatory requirements.
Develop and improve retail operational policies, procedures, systems, dashboards, and reporting processes.
Monitor customer feedback and complaints and implement initiatives to improve customer and community experience.
Maintain strong relationships with retail tenants, service providers, catering operators, and internal stakeholders.
Provide strategic recommendations to management regarding retail planning, business opportunities, risk management, revenue generation, and service improvement.
Ensure relevant Hospitality and Retail websites, systems, dashboards, and information are accurate and up to date.
Requirements
Education
Bachelor's degree in Business, Property Management, Marketing, Hospitality Management, or a related discipline.
Equivalent relevant professional experience may also be considered.
5 years of progressive experience in one or more of the following:
Retail Management
Commercial Property Leasing
Hospitality Services Management
Retail Development
Tenant/Property Management
Proven experience in commercial lease negotiation and administration.
Experience managing tenant relationships and retailer onboarding.
Experience in retail development projects, preferably covering feasibility, design, construction, permitting, and commissioning.
Experience with financial analysis, budgeting, lease economics, and commercial strategy.
Experience coordinating multiple stakeholders and projects within deadlines and budgets.
Technical & Professional Skills
Strong knowledge of retail leasing, commercial contracts, tenant management, and retail operations.
Good understanding of financial modelling, budgeting, revenue management, and lease economics.
Knowledge of hospitality operations, food safety, hygiene, HSE, and service quality standards.
Strong project management and stakeholder coordination skills.
Location: Remote
Workplace: Remote
WHO WE ARE
Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond.
Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it.
We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career.
If that kind of challenge gives you energy, we’d love to meet you.
YOUR IMPACT
Help Scout has earned something most software companies never get: genuine trust. 10,000+ businesses use us because we've always believed that customer relationships are the business, and that every interaction should feel like it came from someone who cares. That trust took a decade to build, and now it's the foundation for something bigger.
The support industry is changing shape. AI will take on more of the tedious work so humans can lean into the relationship part. At Help Scout, the place where that relationship actually happens is the Conversations product group, which spans two product lines. Inbox is the workspace: every channel and every conversation in one place, built for the people who spend their whole day inside it. Copilot is AI working alongside them: drafts ready to review, context at their fingertips, and the tedious parts handled so every reply is faster and better.
Conversations is the most-used surface we have. This is where every user spends most of their day, so speed, reliability, and craft are the product. It's also where the rest of the platform becomes real: Agent hands conversations to humans at the right moment, customer context shows up right where the work happens, and every one of those moments either builds trust or spends it. You'll be accountable for bringing it all to life with clarity and impact.
ABOUT THE ROLE
You'll own the Conversations product group end to end: vision, roadmap, monetization, and results for the Inbox and Copilot product lines. You'll report to Scott Rocher, our Chief Product Officer, and you'll be accountable for the revenue growth of the group. This is a player/coach role.
Inbox and Copilot are the surfaces our customers touch most, the core of the business today and the front door to everything we build next. You'll do the strategic product work on them yourself: deciding what needs to get built next, how the workspace and its AI evolve together, and where investment in craft pays off. As the group grows, you'll hire and manage a team of PMs.
Note: This role is open to US-based applicants only.
WHAT YOU'LL DO
- Set the vision and strategy for the Conversations group, and decide how Inbox and Copilot evolve together as one experience where AI makes every support pro faster without breaking their flow.
- Drive the Inbox roadmap hands-on: the workspace where every channel comes together and where our users spend their time in the product. This surface is held to a bar where speed, reliability, and polish are a differentiator.
- Drive the Copilot roadmap hands-on: integrations, contextual summaries, suggestions, and in-the-moment assistance that make each person on a support team meaningfully better at their job.
- Own how your products are monetized. Conversations spans seats and AI usage, and you'll design the packaging that makes each seat more valuable as Copilot does more. You'll collaborate with partners across Help Scout to model the impact of the products you ship.
- Partner deeply with the Autonomy group. Significant parts of Copilot run on the agent platform, and likewise, Agent hands conversations to humans in your workspace. The seams between the two groups are owned jointly, and making them invisible to customers is part of the job.
- Spend real time with customers, understanding how support pros and their leaders actually work, where AI helps, and where it gets in the way
- Partner with GTM and CS so the Conversations story is clear, the adoption motion is tight, and customer feedback loops back into the roadmap
- Build and manage the Conversations PM team as it grows, coaching for judgment and raising the bar for product craft across the group
WHAT WE'RE LOOKING FOR
- You've owned a core product at scale, the kind people spend their whole workday in, and you're as fluent in the commercial side of product as you are in features and user experience
- You've shipped AI-powered products and you understand how they succeed and fail
- You collaborate well across ownership lines. Copilot ships on technology the Autonomy group builds, and you know how to co-own a product surface with a peer and keep the seams invisible to customers
- You think in outcomes. Time to resolution, drafts accepted, teams that get more efficient as they use more of Help Scout .
- You care about craft. You notice the details that make daily-use software feel fast, calm, and reliable, and you hold a roadmap accountable to them
- You have strong monetization instincts. You can package a product line that spans seats and outcomes, and explain the tradeoffs.
- You've managed product managers before and still love doing the work yourself. You know how to coach without taking over, and you know when a decision is yours to make
- You're data self-sufficient. You pull your own data, run your own analyses, and use numbers to pressure-test direction
- You're technically fluent enough to build genuine trust with engineers. You can hold a meaningful conversation about system architecture and make better decisions because of it
- You're fluent with AI tools and treat them as part of your craft, for research synthesis, strategy testing, rapid prototyping, and customer signal analysis. You have a point of view on where these tools are heading and how they're changing the shape of product work
- You understand that when execution is cheap, judgment is the bottleneck. Your highest-leverage hours go to strategy and prioritization, defining what's next and what's not
- You're an excellent writer. Help Scout runs on writing, and you make your thinking visible in one-pagers, briefs, and narratives that move decisions forward
- You've worked in B2B SaaS and understand the difference between building for support teams and building for end consumers
COMPANY VALUES
HAPPY TO HELP
Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.
CRAFT OVER CONVENTION
Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.
PROGRESS NOT PERFECTION
Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.
OWN THE OUTCOME
Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.
Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/.
BENEFITS AND PERKS
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off – you choose the holidays and vacations that make sense for you
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly professional development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
HIRING GUIDELINES:
All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements.
We do not sponsor visas. Teammates must already be authorized to work from their home country.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: Poland; North Macedonia; Kazakhstan; Montenegro; European Union; Ukraine; Serbia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
We are looking for a highly systematic Senior Creative Producer to own the ad creative engine for one of our core D2C subscription products in the consumer AI category. You will be fully responsible for the full concept-to-performance loop, generating the angles, driving production volume, running structured tests, performing competitor research, and turning creative-level data into the next round of winning concepts.
This is a high-impact role. Your ad creatives will be the primary performance lever: your work moves CTR, CVR, CPA, and ROAS directly, and you are accountable for those numbers alongside the User Acquisition team. The bar is high and so is the upside; performance here is directly and significantly rewarded.
KEY RESPONSIBILITIES
- Creative Strategy & Concepting
- Own the creative angle strategy: Define which hooks, pains, and value propositions get tested next.
- Develop creative concepts: demo-led ads, UGC-style video, statics, and AI-generated formats.
- Translate product features and capabilities into concrete, scroll-stopping propositions for target audiences.
- Build and maintain a documented library of proven angles, hooks, and creative patterns.
PRODUCTION & TESTING VELOCITY
- Own the creative pipeline across ad networks (Google, YouTube, Meta, Snapchat, TikTok, Applovin, etc) shipping new concepts every week.
- Structure systematic A/B testing frameworks, isolate variables, and analyze the results to bring solid conclusions.
- Produce clear creative briefs for designers to execute high-performing concepts aligned with the brand.
PERFORMANCE ANALYSIS & ITERATION
- Own creative-level metrics: hook rate, hold rate, CTR, CVR, CPA, and ROAS.
- Generate testable hypotheses from performance data and retire underperforming angles quickly.
- Identify winning patterns, codify why they work, and scale them into new concept batches.
- Deliver structured creative performance reviews with clear recommendations for the next cycle.
MARKET RESEARCH & COLLABORATION
- Run systematic competitor creative research across ad libraries and creative intelligence tools.
- Track emerging formats, platform policy shifts, and creative trends in the consumer AI category.
- Communicate daily with User Acquisition Managers, taking briefs on which angles need more volume.
QUALIFICATIONS
MUST-HAVE EXPERIENCE
- 4+ years producing performance ad creative for D2C or subscription consumer products
- Proven track record of high-volume output, shipping and live-testing multiple new concepts weekly.
- Deep working knowledge of the major ad network ecosystems (Google, Meta, TikTok, Snapchat, etc).
- Demonstrated fluency with an AI production stack across image, video, voice, and scripting tools.
- Ability to read creative-level performance data independently and act on it without an analyst in the loop.
- Experience building structured creative testing frameworks, not ad-hoc one-off tests.
- Strong portfolio of ads with verifiable performance results. (Applications must include a CV and a portfolio of ad creative you personally produced).
LEADERSHIP ATTRIBUTES
- Systematic operator. You build repeatable creative processes, not one-time wins.
- Fully accountable for performance outcomes, not just delivery of assets.
- Fast and decisive under volume. Comfortable killing your own concepts when data says so.
- Treats User Acquisition as a working partner, not a downstream recipient of files.
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Take-Home Assignment
- First Interview (40 minutes)
- Final Interview (40 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Задачи:
— Проектирование и реализация новых Go-сервисов для распила монолита
— Оптимизация нагрузки и потребления ресурсов существующих сервисов
— Переход на современные open-source базы данных
— Повышение надёжности ВКонтакте
— Примеры конкретных задач: сервис статистики для авторов, единый сервис лайков и реакций, единый сервис комментариев
Требования:
— Уверенное владение Go
— Опыт работы с высоконагруженными сервисами и проектирования отказоустойчивых решений
— Опыт работы с несколькими популярными open-source решениями: PostgreSQL, MongoDB, Redis, Cassandra, ClickHouse, Kafka или аналогами
— Опыт управления командой разработки от года
— Опыт выстраивания процессов разработки
Будет плюсом:
— Знание PHP
— Опыт оптимизации вычислений и хранения данных
— Опыт работы с YTsaurus
Location: Dublin, Ireland
Workplace: hybrid
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a In-Year Segmentation & Parenting Operations
to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Key Responsibilities
In-Year Segmentation Management
• Review and process in-year segmentation requests in accordance with approved business rules.
• Validate eligibility, supporting evidence, and policy compliance for all submitted requests.
• Assess segmentation impacts and ensure requests meet established thresholds and governance requirements.
• Escalate complex or exception-based cases for appropriate review and approval.
Parenting & Enrollment Remap Operations
• Manage customer parenting corrections and enrollment remap requests.
• Validate customer hierarchy structures and revenue attribution impacts.
• Review account relationships to ensure correct ownership and reporting alignment.
• Execute approved changes within established service level agreements (SLAs).
Case Management & Quality Assurance
• Maintain accurate case records and audit-ready documentation.
• Review supporting documentation including proof of alignment, proof of execution, account ownership evidence, and system validations.
• Perform quality reviews to ensure consistency and compliance across all requests.
• Identify and resolve data discrepancies or policy conflicts.
Stakeholder Collaboration
• Partner with Sales Operations, Business Sales Operations (BSO), Finance, GSOC, and regional stakeholders.
• Communicate case status, findings, and recommendations to requestors and business partners.
• Support policy interpretation discussions and exception reviews.
• Participate in operational reviews, office hours, and governance discussions.
Reporting & Analytics
• Monitor request volume, backlog health, turnaround times, and SLA performance.
• Develop and maintain reports, dashboards, and operational metrics.
• Analyze trends and identify opportunities for process improvement.
• Support operational planning and business reviews with data-driven insights.
Process Improvement & Automation
• Identify opportunities to improve operational efficiency and scalability.
• Support automation initiatives and system enhancements.
• Contribute to testing, user acceptance validation, and deployment of new tools and capabilities.
• Assist with process documentation and standardization efforts.
Knowledge Management
• Maintain process documentation, standard operating procedures, and training materials.
• Support onboarding and training of new team members.
• Share best practices and lessons learned with the broader operations team
Strong analytical skills and ability to work with large datasets
Very detail-oriented, process-driven, and comfortable following defined business rules/policies
Experience in operations / business operations / sales operations / customer account operations
Experience handling account segmentation, customer/account hierarchy, ownership structures, or reporting alignment
Ability to validate requests against eligibility criteria, supporting evidence, policies, and governance requirements
Experience with case management and maintaining accurate, audit-ready documentation
Strong data quality / validation skills identifying discrepancies, incorrect mappings, hierarchy issues, or policy conflicts
Ability to manage work against SLAs, turnaround times, and operational deadlines
Experience working with cross-functional stakeholders, especially Sales Operations, Finance, Business Operations, or similar teams
Strong written/verbal communication for explaining case status, findings, recommendations, and exceptions
Location: Dublin, Ireland
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact.
You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and customer success planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re a builder who loves helping customers solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role.
This role will be based in Dublin. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Drive workflow adoption and value realization for a book of named accounts, ensuring customers expand their use of Notion and as a result, Notion sees high NRR
- Partner closely with the Solutions Consultant on account strategy for expansion and renewal, including owning the renewal opportunity for flat and at-risk customers
- Shape customer outcomes, strengthen executive and team-level partnerships, and contribute directly to predictable revenue through retention, renewal, and expansion impact
- Design and deploy workflows that solve specific business problems as a build-beside partner to the customer, translating goals into durable systems in Notion
- Partner with Solutions Consultants on account strategy, customer planning, and identifying and qualifying expansion opportunities within existing accounts
- Co-define, build, and manage against customer success plans that help every customer achieve their desired objectives and realize measurable value
- Learn Notion’s product and the broader AI ecosystem inside and out so you can be the best build-beside partner for customers navigating new ways of working
- Innovate and iterate on Outcomes Architect programs that retain and grow customers while mitigating churn or contraction risk
SKILLS YOU'LL NEED TO BRING:
- Experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment
- Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans
- Technical fluency and genuine comfort building live in software—you can co-design, configure, and troubleshoot with customers in the room
- Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy
- Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts
- You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems
- You’re obsessed with AI, constantly building with the newest tools and learning new ways of working
- Fluency in English and Italian
NICE TO HAVES:
- Prior experience in customer success, solutions consulting, implementation, technical account management, or post-sales strategy for productivity, collaboration, or workflow software
- Experience working with flat, at-risk, or complex renewal accounts and helping customers return to a clear value path
- Familiarity with usage-based or consumption-based models and the ability to connect adoption patterns to commercial outcomes
- Experience partnering in a shared account ownership model with sales, solutions, support, or implementation teams
- Experience designing repeatable customer programs, playbooks, or interventions that improve retention, expansion, and adoption at scale
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €89,000 - €100,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
ГибридleadLisbon
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ГибридNew York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)
United States, San Mateo, CA
Москва, гибрид, RU; Россия; имеете опыт не только в агентской модели
УдалённоheadГеография найма не уточнена
Ramat Gan, Israel
leadGreenwich, Connecticut, United States
leadNew York, New York, United States
Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Tabuk, Saudi Arabia
УдалённоheadГеография найма не уточнена
УдалённоseniorPoland; North Macedonia; Kazakhstan; Montenegro; European Union; Ukraine; Serbia; Georgia; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET