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Role Overview ITI Digital is seeking a Client Success Manager to serve as the primary relationship manager for a diverse portfolio of clients across their DXP platform and managed destination websites. The portfolio includes Destination Management Organizations (DMOs), regional tourism boards, Chambers of Commerce, parks & recreation departments, government agencies, and economic development organizations. A background working with or for these types of organizations is central to this role. This is an active, day-to-day account management position. The Client Success Manager personally conducts onboarding calls, manages ongoing client engagements, monitors product adoption, and leads the renewal process. The role owns a defined core book of accounts directly and provides day-to-day direction to a small team of Client Success Specialists across the team's combined account portfolio. The role also contributes to process refinement and serves as an internal representative of client needs in product and strategy discussions. This is a hands-on, collaborative role rather than a removed management position. Preferred Background The ideal candidate brings direct familiarity with the organizations ITI Digital serves, along with an understanding of the digital tools that support them. Relevant experience may include: — Experience within a Destination Management or Marketing Organization (DMO), government agency, or economic development organization in a marketing, digital, or partnership capacity — Experience selling marketing services, digital platforms, or SaaS solutions to destinations, tourism boards, parks & recreation departments, government agencies, or economic development organizations from an agency or vendor perspective — Familiarity with co-op programs, visitor guide campaigns, itinerary tools, virtual visitor centers, or digital engagement platforms used by public-sector or destination marketing organizations — Understanding of the operational environment of public-sector and quasi-public organizations, including board reporting cycles, grant-funded budgets, fiscal year planning, and multi-stakeholder decision-making processes — Ability to translate understanding of these organizations into thoughtful, consultative account management Key Responsibilities 1. Sales-to-CS Handoff & CRM Stewardship — Maintain CRM company and deal records up-to-date with client information; flag gaps and align with Sales as needed — Manage client management platform configuration, including lifecycle stages, health scores, and onboarding playbooks — Lead periodic reviews of client management platform database to ensure accuracy, clean segmentation, and up-to-date client records — Serve as primary CS point of contact for platform questions, configuration updates, and vendor best practices 2. New Client Onboarding Ownership — Conduct welcome calls and kickoff meetings, establishing meaningful rapport with clients — Clarify package scope, delivery timelines, and client-side resource commitments — Coordinate with Implementation and Technical Support specialists to track milestone completion; escalate blockers proactively — Provide product demonstrations tailored to client use cases — Deliver formal end-of-onboarding notification and satisfaction survey; document lessons learned for playbook improvement 3. Subscription Engagement & Product Adoption Strategy & Support — Maintain direct ownership of an assigned core book spanning DMOs, government agencies, Parks & Recreation departments, and economic development organizations — Conduct regular check-in cadences calibrated to client tier and account health — Connect product features to client outcomes including visitor center engagement metrics, grant reporting requirements, economic development KPIs, and co-op partner ROI — Identify expansion opportunities within existing accounts and hand off to Sales — Identify accounts showing signs of declining usage or key contact changes and respond with education or outreach — Share relevant case studies, benchmark data, and best practices — Serve as internal advocate for clients during product development discussions 4. Client Health Monitoring & Risk Management — Maintain health scores using usage data, survey results, support ticket patterns, and relationship signals — Conduct structured health-check conversations at defined intervals — Deploy satisfaction survey campaigns at key subscription milestones; analyze results and close feedback loop — Classify at-risk accounts on early indicators and maintain documented save plans — Log client-reported technical issues and escalate for triage and engineering assignment — Escalate at-risk accounts to leadership with situation summary and recommended course of action 5. Renewal Management — Maintain current, accurate renewal pipeline with visibility into contract end dates — Initiate renewal conversations well in advance; identify and address concerns early — Apply approved concession parameters for renewal negotiations; escalate offers outside boundaries — Prepare renewal contracts; track signature status and follow up — Escalate contract, pricing, or invoicing concerns to leadership with full account context 6. Team Collaboration, Coaching & Continuous Improvement — Provide day-to-day direction and support to Client Success Specialists — Serve as resource for Specialists in complex client situations — Partner with Implementation, Technical Support, and internal teams to resolve client issues — Contribute to development and refinement of onboarding and adoption playbooks — Contribute sector knowledge to internal conversations regarding product roadmap, marketing, and sales positioning — Uphold consistent standards in client communication, documentation, and CRM data management Ideal Candidate Profile — Dependable, consistently reliable in following through on commitments — Collaborative, willing to share knowledge and provide informal guidance — Consultative, approaches client relationships with careful listening and thoughtful problem-solving — Sector-fluent, familiar with operational and planning cycles of DMOs, government agencies, and economic development organizations — Tech-curious, interested in SaaS and digital platforms — Detail-oriented, attentive to accuracy and thoroughness in CRM management, milestone tracking, and contract administration — Adaptable, comfortable navigating shifting priorities — Autonomous, able to exercise sound independent judgment — Composed under pressure, maintains professionalism in fast-paced environment Position Details — Location: Fully remote — US Eastern Time Zone (8 AM – 5 PM ET). Candidates in US Eastern or Central Time Zone preferred — Work Schedule: Full-time exempt, standard hours 8:00 am–5:00 pm EST, minimum 40 hours per week — Employment Type: Contract-to-hire 1099 with 90-day evaluation, converts to Full-Time W2 with benefits — Compensation: Commensurate with experience — Reports To: VP, Digital Strategy — Platform Communication/Systems: Slack, Zoom, Google Meet, CRM/project management tools such as Vitally CS, HubSpot, Asana, JIRA, Freshdesk

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Location: Remote, Washington, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. RVP, sales – West (PacNW & Bay Area) Reports to: Levi Finch, Area Vice President of Sales, West + Central Location: San Francisco Bay Area or PNW About the team dbt Labs' West + Central enterprise sales org drives new logo and expansion revenue across the region's largest data and analytics organizations. This RVP role leads the PacNW and Bay Area territory, a mix of established enterprise accounts and high growth prospects, and reports directly into the Area Vice President of Sales. The role We're hiring a first-line sales manager to lead a team of enterprise account executives covering the Pacific Northwest and Bay Area. This person will own pipeline generation, forecast accuracy, and deal execution for the territory, while developing a team of enterprise sellers into more consistent, disciplined performers. This is a player-coach role: you'll be in deals with your reps, not just reviewing them in a pipeline report. What you'll do Manage and coach a team of enterprise account executives selling into PacNW and Bay Area accounts, with a focus on pipeline generation, forecast rigor, and deal progression Own territory planning and account segmentation across new logo and expansion motions Partner cross-functionally with solutions architecture, customer success, and professional services to drive full-funnel execution Represent the territory in weekly forecast and pipeline reviews with the AVP Recruit, hire, and ramp new account executives as the team scales Build and reinforce a consistent sales methodology, including discovery, MEDDIC-style qualification, and competitive positioning Get directly involved in strategic deals, escalations, and executive relationships where needed What we're looking for 3+ years of experience managing enterprise or strategic account executives, ideally in data, analytics, or infrastructure software A track record of building and scaling teams that consistently hit or exceed quota Strong forecasting discipline and comfort operating in a fast-moving, matrixed post-merger environment Experience selling into complex, technical buying committees (data platform leaders, analytics engineering teams, CDOs) Familiarity with the dbt platform and modern data stack is a strong plus A coaching-first management style, with the ability to also step into deals as a player when the situation calls for it Based in or willing to be based in the Bay Area or Pacific Northwest, with regional travel expected The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Pay Range $180,025 — $225,031 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Foster City, CA Workplace: Hybrid Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. We're seeking an experienced Commercial Counsel to join our growing legal team and serve as a strategic partner to our rapidly expanding enterprise sales organization. In this high-impact role, you'll drive complex commercial negotiations that fuel our growth, working closely with our sales teams to close sophisticated technology agreements with enterprise customers across diverse industries. You'll play a critical role in scaling our commercial legal processes while navigating the evolving landscape of AI-powered development tools and ensuring our customers can confidently deploy Replit's platform in their organizations. WHAT YOU'LL DO - Drive Enterprise Deals: Serve as the lead legal advisor for complex, high-value enterprise sales transactions, working directly with our Account Executives and customer legal teams to negotiate and close sophisticated software agreements - Navigate AI & Technology Compliance: Help enterprise customers understand and navigate the legal and regulatory implications of adopting AI-powered development tools, addressing data privacy, security, and compliance requirements across various industries - Build Scalable Frameworks: Design and implement contract playbooks, template agreements, and streamlined processes that enable our sales team to move quickly while maintaining legal rigor as we scale - Risk Management: Identify, analyze, and proactively manage complex commercial and legal risks while maintaining deal velocity in our fast-paced, high-growth environment - Cross-Functional Partnership: Collaborate closely with Product, Engineering, Security, and Privacy teams to ensure our commercial offerings align with product capabilities and regulatory requirements - Strategic Advisory: Provide strategic guidance to leadership on commercial legal matters, emerging AI regulations, and market trends affecting developer tools and enterprise software adoption - Customer Relationship Building: Foster strong relationships with enterprise customer legal teams, becoming a trusted advisor who helps facilitate smooth adoption of Replit's platform YOU MIGHT BE A GOOD FIT IF YOU HAVE - Legal Foundation: JD from an accredited law school and active membership in at least one U.S. state bar - Commercial Experience: 5-7 years of relevant legal experience supporting enterprise software sales and complex commercial transactions, preferably at high-growth technology companies - Technology Focus: Strong background in SaaS agreements, software licensing, and technology transactions, with bonus points for experience with AI/ML tools, developer platforms, or cloud infrastructure - Deal Velocity: Proven track record of successfully closing complex, multi-stakeholder deals in fast-paced environments while balancing legal risk with business objectives - Business Acumen: Exceptional business judgment and ability to provide practical, solutions-oriented legal advice that enables (rather than blocks) commercial success - Communication Skills: Outstanding written and verbal communication abilities, with experience presenting to and influencing C-level executives and enterprise customer stakeholders - Startup DNA: Thrives in ambiguous, rapidly evolving environments where you'll need to build processes from the ground up and adapt quickly to changing priorities - Collaboration: Collaborative mindset with a track record of building strong cross-functional relationships and supporting high-velocity sales processes BONUS POINTS IF YOU HAVE - In-House Experience: Previous in-house counsel experience at technology companies, particularly those serving enterprise customers or developer audiences - AI/Developer Tools: Experience with AI, machine learning, or developer platform companies, including understanding of the unique legal considerations around code generation and AI-assisted development - Industry Knowledge: Experience working with enterprise customers in regulated industries or understanding of compliance requirements across different sectors - Scale Experience: Experience supporting sales teams through hypergrowth phases, including building legal processes that scale with rapid revenue expansion This is a full-time role that can be held from our Foster City, CA office. The role has an in-office requirement of Monday, Wednesday, and Friday. Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Self-driving Company https://replit.com/blog/self-driving-company - Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale - AI Adoption https://replit.com/blog/ai-adoption - Build Open-Source Apps https://replit.com/build/open-source-app-builder   Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Location: Italy (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity Grafana Labs is looking for an Enterprise Account Executive, Acquisition based in Italy who will be responsible for prospecting and closing new business across Italy . You will identify, nurture and close opportunities with new customers, manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Growth team. Ideally, you come from a technical background and have sold technical products before. What You’ll Be Doing Meet and exceed individual quarterly and annual sales goals Outbound prospecting into net-new customers Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, and negotiations) Cultivate sales through outbound prospecting and inbound leads Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise Become an expert in managing your sales pipeline in Salesforce Manage quote creation, order processing, and day-to-day customer requests What Makes You a Great Fit: 5+ Years of experience in infrastructure technology sales Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer) Energetic, upbeat, entrepreneurial, tenacious team player Adaptable and with demonstrable experience in high velocity technology companies You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually Fluent in English & Italian. Bonus Points For: Familiarity with open source technology is a significant advantage Experience using Salesforce Experience using Command of the Message and MEDD(P)ICC is ideal Compensation & Rewards In Italy, the OTE compensation range for this role is EUR 170,000 - EUR 211,250 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Spain (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity Grafana Labs is looking for an Enterprise Account Executive, Acquisition based in Spain who will be responsible for prospecting and closing new business across the Middle East, Türkiye and Africa region . You will identify, nurture and close opportunities with new customers, manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Growth team. Ideally, you come from a technical background and have sold technical products before. What You’ll Be Doing Meet and exceed individual quarterly and annual sales goals Outbound prospecting into net-new customers Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, and negotiations) Cultivate sales through outbound prospecting and inbound leads Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise Become an expert in managing your sales pipeline in Salesforce Manage quote creation, order processing, and day-to-day customer requests What Makes You a Great Fit: 5+ Years of experience in infrastructure technology sales Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer) Energetic, upbeat, entrepreneurial, tenacious team player Adaptable and with demonstrable experience in high velocity technology companies You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually Fluent in English & Arabic Experience selling to the Middle East region Bonus Points For: Familiarity with open source technology is a significant advantage Experience using Salesforce Experience using Command of the Message and MEDD(P)ICC is ideal Compensation & Rewards In Spain, the OTE compensation range for this role is EUR 170,000 - EUR 211,250 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: San Francisco Workplace: Hybrid Attio is the CRM for agentic revenue. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A. We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier. If you want to do the best work of your career, this is the right place. ABOUT THE ROLE Our Sales team is deeply solution-oriented. We put the customer first, move fast, and think strategically — delivering value throughout the entire journey. We’re not just here to hit numbers. We’re here to help our customers grow, and to shape the next generation of go-to-market. We’re looking for an Account Executive who’s curious, driven, and laser-focused on delivering value — and wants to help reinvent how millions of people work. WHAT YOU'LL DO - Drive new customer acquisition and revenue growth - Deliver an incredible customer experience while helping inform Attio’s product roadmap based on user feedback WHAT YOU'LL BRING - 2+ years of sales closing experience with a technical SaaS product - Strong critical thinking and an aptitude for helping customers solve ambiguous problems - Consistent outperformance to sales targets driven by a rigorous sales process - Experience and interest in team-building and helping others be more successful - Exceptional written communication WHAT DOES THE HIRING PROCESS LOOK LIKE? 1. 30-minute introductory phone call with a member of our Talent team 2. 30-minute interview with our hiring manager 3. Mock Demo Exercise 4. Three 30-minute interviews with relevant stakeholders 5. 30-minute closing conversation with a member of our Executive Leadership Team 6. Offer stage

180 000 – 240 000 $

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. 1Password is a leader in providing secure, user-friendly password management and identity protection solutions, trusted by millions of users worldwide. 1Password has also branched in Extended Access Management to ensure a secure sign-in for every app on every device. At 1Password, we believe in creating a culture that values diversity, innovation, and personal growth, offering a collaborative environment where every team member can thrive. We all have important information we need to manage, and protecting it should be easy. Over 180,000 businesses and millions of people sign in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online. Our Implementations and Onboarding team is responsible for understanding the relationships and desired outcomes established during the sales process, building a launch plan for success, and helping customers get the most out of 1Password's suite of products. We are customer-obsessed, technically curious, and committed to building deep, trusted partnerships that help organizations succeed securely with 1Password and moving with urgency to solve what matters most. You will operate as a senior people leader, organizational architect, and strategic partner to cross-functional leaders. This role has expanded scope and influence, with ownership over team strategy, execution standards, capacity planning, and cross functional alignment. You will shape how technical implementation and deployment scales, ensure consistency and quality across teams, and directly influence retention, expansion readiness, and customer trust. This role requires a player-coach mindset with the ability to directly support complex implementations and guide the team through technical challenges. You will partner closely with senior leaders in Customer Success, Sales, Support, and Product to ensure customers receive cohesive, high impact technical guidance and advocacy. This role blends senior people leadership, technical depth, operational excellence, and strategic thinking. Adaptability, systems thinking, strong executive presence, and a high bar for talent development will be key to success.   How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. This is a remote opportunity within Canada and the US. What we're looking for: - 8+ years of experience in post-sale SaaS roles such as Implementation, Professional Services or Solutions Engineering, - 4+ years of people management experience, with demonstrated progression to managing managers and/or multiple distinct technical functions - Proven experience leading both IC technical teams and specialized technical roles (e.g. Professional Services or TAMs) - Track record of successfully supporting customers across segments in complex, security-focused technical environments - Experience implementing repeatable service delivery models - Experience influencing and improving the full customer lifecycle, including sales handoff, onboarding, adoption, renewal, and expansion motions - Strong familiarity with security, identity, or IT administration domains strongly preferred - Bonus: Hands-on experience with 1Password or another password manager Leadership & Team Development - Demonstrated ability to build, scale, and lead multi-layered, high-performing technical onboarding teams - Experience leading through organizational change, driving adoption of new roles, processes, and tools - Experienced in managing managers and senior ICs, including succession planning and leadership development - Sets and reinforces clear standards for technical excellence, customer engagement quality, and accountability - Skilled in organizational design, role clarity, and capacity planning across multiple teams - Comfortable acting as a senior escalation point for complex customer and organizational challenges Data & Technical Acumen - Strong technical foundation with the credibility to guide, challenge, and mentor senior technical professionals in program management and implementation - Understanding of technologies such as SSO, SCIM, directory services (AD, Okta, Azure AD), APIs, CLI tools, and SaaS architectures - Strategic, data informed decision maker who can identify trends, risks, and opportunities at scale - Able to translate technical and customer signals into organizational strategy, investment priorities, and roadmap feedback - Experience defining success metrics and operating rhythms for technical deployment and onboarding teams - Ability to troubleshoot integrations, API’s or automation workflows Customer & Cross-Functional Collaboration - Senior, trusted partner to Customer Success, Sales, Sales Engineering, Technical Account Management, Support, and Product leadership - Able to align stakeholders across functions and levels, including executive audiences - Customer centric leader with a strong focus on value realization, long term relationships, and scalable outcomes - Navigates ambiguity with confidence and drives clarity through influence rather than authority Communication & Enablement, & Influence - Excellent written and verbal communication skills, with strong executive presence - Confident representing the technical post-sale organization in leadership forums - Able to clearly articulate risks, tradeoffs, and recommendations - Champions enablement, documentation, and shared learning across teams and functions What you can expect: Learn & Build Context - Develop deep expertise in the 1Password product, customer use cases, and security ecosystem - Understand how success is measured across Implementation, Solutions Architecture, and Customer Success - Build strong relationships with senior internal partners and stakeholders Lead & Develop the Team - Lead and develop the IC’s and managers - Establish clear expectations, success metrics, and growth paths across roles - Drive hiring strategy, onboarding excellence, and long term talent development - Foster strong team rituals, communication norms, and knowledge-sharing systems Own Strategy, Execution, & Outcomes - Define and evolve engagement models, processes, and playbooks - Ensure consistent, high quality technical engagement across all customer segments - Align resources, skills, and priorities to customer needs and business goals - Promote and model a “working out loud” approach to transparency and alignment Support Customers & Escalations - Act as a senior escalation point for high impact, high risk, or complex customer situations - Partner with cross-functional leaders to drive resolution and maintain customer trust - Ensure learnings from escalations inform process improvements and enablement Reporting & Visibility - Provide leadership with clear visibility into customer health, adoption trends, and risks - Deliver insights and recommendations that influence strategy and investment decisions - Represent the voice of technical post sale teams in planning and prioritization discussions - Create a culture of accountability and ownership USA-based roles only: The annual base salary for this role is between $139,000 USD and $202,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $131,000 CAD and $190,000 CAD and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Задачи: — Управлять коммерческим блоком e-commerce направления: продажи, реклама, аналитика, команда. — Обеспечивать выполнение плана продаж на Wildberries и OZON. — Управлять внутренней рекламой маркетплейсов, продвижением карточек, SEO, аналитикой и эффективностью рекламных вложений. — Выстраивать систему отчетности по продажам, рекламе, остаткам, упущенной выручке, сезонности и конкурентам. — Управлять ассортиментной матрицей, запускать новые категории, развивать линейку продуктов. — Формировать производственный заказ на основе реального спроса, аналитики продаж и планов роста. — Выстраивать связку между продажами, маркетплейсами, производством и закупками. — Нанимать, усиливать и развивать команду продаж. — Участвовать в развитии импортного направления: Китай, байеры, закупки. — Регулярно давать собственникам понятную управленческую отчетность по результатам, рискам и плану действий. Требования: — Опыт в fashion индустрии (одежда / детская одежда). — Опыт работы в компаниях с выручкой от 750 млн ₽ в год. — Подтвержденный опыт управления продажами на маркетплейсах Wildberries и OZON. — Опыт управления командой продаж / e-commerce-командой от 10 человек. — Навыки увеличения продаж с конкретными кейсами. — Навыки управления ДРР и рекламным бюджетом, управления оборачиваемостью склада и рабочей капиталоемкостью. — Успешный опыт управления ассортиментным портфелем и его расширение: поиск высокодоходных ниш, анализ упущенной выручки (lost sales), оценка емкости рынка и конкурентная аналитика. Будет плюсом: — Опыт работы в связке с производством. — Опыт запуска импортного направления, работы с Китаем, байерами, закупками. Условия: — Сильный продукт и 3 собственные производственные площадки. — Большой потенциал для роста и расширения категорий. — Гибкое начало дня, возможен гибрид (г. Москва, офис в шаговой доступности от ст. м. Новые Черемушки). — Доход: от 300 000 ₽ + бонусы за KPI (подробнее обсудим на собеседовании). — Прямой контакт с фаундерами, быстрые решения.

от 300 000 ₽

Location: Panama City, Panama Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. This is a fast-paced, high-energy, hybrid sales and account management role that combines the commercial ownership of a Client Partner with the day-to-day account stewardship of a Client Success Manager. In addition to meeting and exceeding your revenue targets, you'll help grow Aleph's advertising business by building a focused, well-prioritized book of high-potential accounts. What you'll do Drive revenue growth by consistently meeting and exceeding account growth targets. Own the full client lifecycle solo — from sales conversations and onboarding through ongoing success management. Take a consultative, solutions-oriented approach with every client. Lead ideation sessions and translate client goals into actionable campaign solutions; run webinars on platform updates and address common client pain points across your markets. Execute campaign optimization and analysis using internal tools and dashboards, resolving issues and flagging process improvements along the way. Cultivate client relationships, identify upsell opportunities, and drive contract completion and renewals across a high volume of accounts. What you need for this role BA/BS degree. 3+ years of experience in a quota-carrying commercial role. Fluency in English and Spanish. A solid quantitative background. Exceptional communication and presentation skills, high attention to detail, and a proactive mindset for solving problems independently. Agile, organized, and methodical work style, effectively balancing priorities across a large account portfolio. What will make us really love you You bring genuine sales energy and enthusiasm for growing accounts. You have an eye for detail You're passionate about advertising and ad-tech, and stay current on industry trends. You have real tech curiosity — when a new tool shows up, you adopt it, test it, and work it into your routine. You think analytically, reading data and pipeline signals to guide your decisions rather than relying on gut feel. You leverage AI for research, briefs, and next steps, then apply your own judgment to personalize and build the relationship. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

As a Consultant in our Global Medical Consulting practice, you will help customers bring treatments to patients faster by transforming how they work with Technology, Data, and AI. You will focus on reshaping operating models, driving organizational change, and measuring tangible business value. You will have the opportunity to drive operational excellence in our Vault Medical suite – from shaping the medical content operating model to supporting broader Medical Affairs initiatives involving key offerings like Link and CRM. In this role, you will collaborate closely with internal teams across Sales, Product, Strategy, and Marketing to help our medical customers get the most out of Vault Medical, optimizing their processes so they can work more efficiently.

Зарплата не указана

Location: Bogotá, Colombia Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. This is a fast-paced, high-energy, hybrid sales and account management role that combines the commercial ownership of a Client Partner with the day-to-day account stewardship of a Client Success Manager. In addition to meeting and exceeding your revenue targets, you'll help grow Aleph's advertising business by building a focused, well-prioritized book of high-potential accounts. What you'll do Drive revenue growth by consistently meeting and exceeding account growth targets. Own the full client lifecycle solo — from sales conversations and onboarding through ongoing success management. Take a consultative, solutions-oriented approach with every client. Lead ideation sessions and translate client goals into actionable campaign solutions; run webinars on platform updates and address common client pain points across your markets. Execute campaign optimization and analysis using internal tools and dashboards, resolving issues and flagging process improvements along the way. Cultivate client relationships, identify upsell opportunities, and drive contract completion and renewals across a high volume of accounts. What you need for this role BA/BS degree. 3+ years of experience in a quota-carrying commercial role. Fluency in English and Spanish. A solid quantitative background. Exceptional communication and presentation skills, high attention to detail, and a proactive mindset for solving problems independently. Agile, organized, and methodical work style, effectively balancing priorities across a large account portfolio. What will make us really love you You bring genuine sales energy and enthusiasm for growing accounts. You have an eye for detail You're passionate about advertising and ad-tech, and stay current on industry trends. You have real tech curiosity — when a new tool shows up, you adopt it, test it, and work it into your routine. You think analytically, reading data and pipeline signals to guide your decisions rather than relying on gut feel. You leverage AI for research, briefs, and next steps, then apply your own judgment to personalize and build the relationship. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Задачи: — Генерировать квалифицированные возможности через холодные звонки, email-рассылки, взаимодействие в LinkedIn и другие каналы. — Проводить высокообъемные исходящие звонки и уверенно общаться с потенциальными клиентами. — Определять приоритетные целевые аккаунты и разрабатывать стратегии взаимодействия с ключевыми лицами. — Проводить первичные беседы для понимания бизнес-проблем, оценки соответствия и квалификации возможностей для команды продаж. — Создавать и поддерживать возможности, способствующие достижению целей по продажам и доходам. — Использовать AI-инструменты и новые технологии для повышения эффективности поиска клиентов, исследований, персонализации и продуктивности. — Представлять компанию на отраслевых мероприятиях, конференциях, ужинах и сетевых встречах для установления новых деловых связей. — Вести точный учет взаимодействий с потенциальными клиентами, активности и прогресса в CRM. — Тесно сотрудничать с менеджерами по работе с клиентами и руководством продаж для реализации стратегий и максимизации создания возможностей. Требования: — Опыт не менее 3 лет в роли BDR, SDR или в исходящих продажах. — Успешный опыт генерации воронки продаж через исходящий поиск клиентов и холодные звонки. — Сильные устные и письменные коммуникативные навыки, уверенное общение по телефону. — Опыт работы с CRM и платформами для взаимодействия с продажами (Salesforce, HubSpot, Outreach, Salesloft, LinkedIn Sales Navigator). — Знакомство с AI-инструментами и готовность использовать их в ежедневной работе. — Готовность участвовать в отраслевых мероприятиях, конференциях и сетевых встречах для генерации воронки продаж. — Предпочтителен опыт в B2B SaaS, финтех, идентификации, кибербезопасности или смежных технологических отраслях.

Зарплата не указана

Who we are Typeform is a refreshingly different form builder helping over 150,000 businesses collect data with forms, surveys, and quizzes. It drives 500 million responses annually and integrates with tools like Slack, Zapier, and Hubspot. The company is fully remote and hires candidates based in the UK, Ireland, Germany, Portugal, or The Netherlands. About the role The Agency Partner Manager will own and scale Typeform’s Agency Partner Program by building revenue-generating relationships with marketing, digital, research, customer experience, and professional services agencies. A key focus is Research Flow, an AI moderated research platform that enables teams to design studies, recruit participants, run adaptive conversations, and generate insights quickly. The role involves recruiting and activating partners, supporting their growth, and driving new revenue. The position is part of the Partnerships team and collaborates with Sales, Marketing, Customer Success, Product, and Partner Operations. What you’ll do — Own the Agency Partner Program from recruitment and onboarding through enablement, activation, and ongoing partner success. — Build strong commercial relationships with agencies to extend Typeform’s reach and create new client solutions. — Help partners package Typeform and Research Flow into services across customer research, market research, lead generation, marketing, and customer experience. — Drive net new monthly recurring revenue through agency sourced and influenced opportunities, collaborating with Sales and Customer Success. — Set and manage quarterly objectives for revenue, partner activation, and program growth. — Partner with Marketing on campaigns, webinars, case studies, content, and demand generation. — Refine partner segmentation, tiers, incentives, and reporting to scale the program efficiently. What we’re looking for — Five or more years of experience in partnerships, channel sales, business development, or agency management. — Proven track record of generating revenue through agency or services partners. — Strong understanding of marketing, digital, research, or professional services agency models. — Experience building scalable partner programs and processes. — Strong commercial judgment and confidence managing revenue, pipeline, forecasting, and partner performance. — Excellent relationship management and communication skills with ability to align stakeholders across teams. Nice to have — Experience with software as a service platforms or products with open APIs and integrations. — Familiarity with research technology, customer insight tools, or platform growth strategies. — Experience operating a self-serve or tiered partner program.

Location: United States; Washington, District of Columbia, United States Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365. To learn more, visit www.mattermost.com Mattermost is seeking a Senior Account Executive – Federal (Intelligence Community Focus) to own and expand one of our most strategic territories, centered on the U.S. Intelligence Community. This is a quota-carrying individual contributor role focused exclusively on strategic selling, renewal expansion, and net-new growth across the IC ecosystem. The territory includes a significant multi-million-dollar renewal footprint and substantial opportunity for expansion across IC agencies, program offices, and mission-aligned organizations operating in some of the most sensitive and demanding environments in the world. The ideal candidate brings deep IC domain expertise, established relationships across agency acquisition and mission stakeholders, and experience working with Federal Systems Integrators and cleared partners to accelerate program-level adoption. What You'll Do Own and Grow the Intelligence Community Territory Serve as the primary seller responsible for Mattermost's IC business, including agencies across the IC, program offices, and mission-aligned stakeholders operating in classified and controlled environments Develop and execute multi-year account strategies aligned to IC modernization, zero trust initiatives, and mission priorities Expand Mattermost's footprint across additional agencies and programs through strategic penetration and executive alignment Drive Strategic Renewals and Expansion Outcomes Maintain executive ownership of large-scale renewals and expansion motions across the territory Partner closely with an Account Manager who supports renewal execution, while retaining accountability for strategic renewal outcomes Identify cross-agency and cross-program expansion opportunities within existing deployments Close Complex Enterprise SaaS Transactions Lead sophisticated, multi-threaded sales cycles involving technical validation, security review, accreditation workflows, and executive sponsorship Navigate IC-specific procurement environments, including FAR/DFARS requirements, classified contracting workflows, and common contract vehicles (IDIQs, GWACs, OTAs) Build strong internal deal governance and forecasting discipline through Salesforce Execute a Federal Partner Ecosystem Motion Develop and manage strategic co-sell relationships with major cleared Federal Systems Integrators (FSIs), including Booz Allen Hamilton, Leidos, SAIC, Northrop Grumman, Palantir, and others operating within the IC Partner effectively with Federal distributors and cleared VARs to navigate contract vehicles, renewal workflows, and net-new agency entry Align with partner capture teams and distributor resources to position Mattermost within prime contracts, task orders, and program-level pursuits Maintain clear ownership of deal strategy and close execution while leveraging partners to accelerate procurement and expand reach Deliver Predictable Revenue and Forecast Accountability Carry and achieve an annual quota across net-new and strategic expansion outcomes Maintain high forecast accuracy, deal hygiene, and pipeline rigor Provide clear visibility to Sales leadership and Finance on deal timing, risks, and execution plans What We're Looking For Required Qualifications Proven track record of enterprise SaaS sales experience with demonstrated success closing complex, multi-million-dollar transactions Substantial experience selling directly into U.S. Intelligence Community agencies with a deep understanding of IC acquisition, accreditation, and mission environments Demonstrated success navigating IC-specific procurement, classification requirements, and authorization-to-operate (ATO) processes Experience co-selling with cleared Federal Systems Integrators and navigating partner-influenced deal structures within the IC Deep understanding of IC procurement, acquisition, and contracting processes Clearance Requirements Must be eligible to obtain and maintain a U.S. security clearance Active Secret clearance required TS/SCI strongly preferred; polygraph is a plus Preferred Qualifications Experience selling secure collaboration, DevSecOps, cybersecurity, or mission-critical infrastructure software into IC environments Familiarity with IC-specific compliance and security frameworks including ICD 503, NIST 800-53, and cross-domain solution requirements Experience supporting deployments in controlled or classified environments (IL4/IL5/IL6/TS networks) Established relationships within key IC agency acquisition stakeholders and cleared FSI partner ecosystems Familiarity with IC-specific contract vehicles and procurement pathways including ODNI, NSA, CIA, DIA, and other agency-specific vehicles What Success Looks Like in Year 1 Successfully retain and expand major IC renewal footprint Build executive-level relationships across IC agency acquisition and mission hierarchies Establish repeatable co-sell execution with strategic cleared FSIs Close net-new program opportunities across IC agencies and program offices Deliver predictable, finance-ready forecasting and pipeline visibility Why Mattermost Mattermost is uniquely positioned at the intersection of secure collaboration, mission software, and intelligence community modernization. Our platform is built for the environments where security is not a feature — it is the foundation. This role offers the opportunity to shape and scale Mattermost's presence within one of the most strategically important and security-sensitive markets in the world. If you thrive in complex, classified environments, understand how mission outcomes drive technology adoption, and want to sell software that protects the nation's most sensitive operations — we would love to hear from you. Target Salary Range: $125,000 – $150,000 USD, plus commission Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. Mattermost offers a remote-first work environment with medical, dental, and vision coverage. You’ll also receive unlimited PTO plus company holidays, a work from home stipend, an annual learning and development budget for conferences, certifications, and courses, paid parental leave for all parents, and a 401(k) plan. U.S. Eligibility & Compliance This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit Security Clearances — United States Department of State Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls . #LI-KR1 Mattermost is an EEO Employer, we are a remote-first, open-source company. We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time. Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics. If you require accommodations during the interview process, please let us know—we’re happy to assist.

Location: United States; Washington, District of Columbia, United States Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365. To learn more, visit www.mattermost.com Mattermost is seeking a Senior Account Executive – Federal (US Army Focus) to own and expand one of our most strategic territories, centered on the United States Army. This is a quota-carrying individual contributor role focused exclusively on strategic selling, renewal expansion, and net-new growth across the Army ecosystem. The territory includes a significant multi-million-dollar renewal footprint and substantial opportunity for expansion across Army commands, program offices, and mission-aligned organizations. The ideal candidate brings deep Army domain expertise, established relationships across acquisition and mission stakeholders, and experience working with Federal Systems Integrators (FSIs) to accelerate program-level adoption. What You'll Do Own and Grow the US ARMY Territory Serve as the primary seller responsible for Mattermost's US Army business, including Army commands, program executive offices (PEOs), program offices, and mission-aligned stakeholders Develop and execute multi-year account strategies aligned to Army modernization and mission priorities Expand Mattermost's footprint across additional commands and programs through strategic penetration and executive alignment Drive Strategic Renewals and Expansion Outcomes Maintain executive ownership of large-scale renewals and expansion motions across the territory Partner closely with an Account Manager who supports renewal execution, while retaining accountability for strategic renewal outcomes Identify cross-program expansion opportunities within existing deployments Close Complex Enterprise SaaS Transactions Lead sophisticated, multi-threaded sales cycles involving technical validation, security review, contracting workflows, and executive sponsorship Navigate Federal procurement environments, including FAR/DFARS requirements and common contract vehicles (IDIQs, GWACs, OTAs) Build strong internal deal governance and forecasting discipline through Salesforce Execute a Federal Partner Ecosystem Motion Develop and manage strategic co-sell relationships with major Federal Systems Integrators (FSIs), including Lockheed Martin, Raytheon, Northrop Grumman, Leidos, SAIC, LMI, and others Partner effectively with Federal distributors and VARs (e.g., Carahsoft) to navigate contract vehicles, renewal workflows, and net-new agency entry Align with partner capture teams and distributor resources to position Mattermost within prime contracts, task orders, and program-level pursuits Maintain clear ownership of deal strategy and close execution while leveraging partners to accelerate procurement and expand reach Deliver Predictable Revenue and Forecast Accountability Carry and achieve an annual quota across net-new and strategic expansion outcomes Maintain high forecast accuracy, deal hygiene, and pipeline rigor Provide clear visibility to Sales leadership and Finance on deal timing, risks, and execution plans What We're Looking For Required Qualifications Proven track record of enterprise SaaS sales experience with demonstrated success closing complex, multi-million-dollar transactions Substantial experience selling directly into U.S. Federal and DoD accounts with a deep understanding of the defense acquisition landscape Demonstrated success selling into the US Army ecosystem specifically (Army commands, PEOs, program offices, and acquisition stakeholders) Proven ability to close complex, multi-million-dollar software transactions Experience co-selling with Federal Systems Integrators and navigating partner-influenced deal structures Deep understanding of DoD procurement, acquisition, and contracting processes Clearance Requirements Must be eligible to obtain and maintain a U.S. security clearance Active Secret clearance preferred TS/SCI clearance is a plus Preferred Qualifications Experience selling secure collaboration, DevSecOps, cybersecurity, or mission-critical infrastructure software Familiarity with Army modernization initiatives, including Army Futures Command (AFC), Program Executive Office Enterprise Information Systems (PEO EIS), and Army enterprise software delivery organizations Experience supporting deployments in controlled or classified environments (IL4/IL5/IL6) Established relationships within key Army acquisition stakeholders, commands, and FSI partner ecosystems Familiarity with Army-specific contract vehicles and procurement pathways What Success Looks Like in Year 1 Successfully retain and expand major US Army renewal footprint Build executive-level relationships across Army acquisition and mission hierarchies Establish repeatable co-sell execution with strategic FSIs Close net-new program opportunities across Army commands and program offices Deliver predictable, finance-ready forecasting and pipeline visibility Why Mattermost Mattermost is uniquely positioned at the intersection of secure collaboration, mission software, and defense modernization. This role offers the opportunity to shape and scale Mattermost's presence within one of the largest and most strategic branches of the U.S. Department of Defense. If you thrive in complex environments, understand how mission outcomes drive technology adoption, and want to sell software that matters — we would love to hear from you. Target Salary Range: $125,000 to $150,000 USD, plus commission Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. Mattermost offers a remote-first work environment with medical, dental, and vision coverage. You’ll also receive unlimited PTO plus company holidays, a work from home stipend, an annual learning and development budget for conferences, certifications, and courses, paid parental leave for all parents, and a 401(k) plan. U.S. Eligibility & Compliance This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit Security Clearances — United States Department of State Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls . #LI-KR1 Mattermost is an EEO Employer, we are a remote-first, open-source company. We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time. Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics. If you require accommodations during the interview process, please let us know—we’re happy to assist.

Location: San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp is scaling the Sales Development org, and we're hiring a Recruiter to help build it. SDR hiring is its own discipline: the bar is high, the volume is real, and the strongest candidates rarely have a track record long enough to read. You'll work with our Sales Development recruiter, owning full-cycle SDR hiring: sourcing, screening, scheduling, and offer close. It's a foundational seat with real autonomy. You'll work as a team to build the playbook. The SD team you're hiring for moves fast, with consistent quota beats and frequent promotions. WHAT YOU'LL DO - Own pipeline hygiene in Ashby, moving candidates through stages, keeping data clean, and flagging what's stuck. - Schedule and coordinate interviews across hiring managers, panelists, and candidates. - Run clear, timely candidate communication and a consistently good candidate experience, even at high volume. - Keep scorecards and business case materials up to date and consistently applied, so hiring managers test the same way every time. - Flag process friction early instead of waiting for someone else to catch it. - Use AI daily for drafting outreach, summarizing notes, and speeding up research. - Support sourcing and screening using LinkedIn Recruiter, AI tools like Claude, and internal data. WHAT YOU NEED - 0 to 2 years in recruiting, sales, or a candidate/client-facing role. SDR/BDR experience is a strong plus. - A track record of overachieving against a goal or quota, in any context. - Genuinely good at multitasking, with many candidates and stakeholders in motion at once and nothing slipping. - High emotional intelligence: reads a room accurately, adapts on the fly, and knows when to push and when to hold back. - Trustworthy with sensitive comp and candidate information. - Highly organized, catching what's off before it becomes a problem. - Strong written communication. - Low ego, high curiosity, comfortable learning the craft rather than just executing a checklist. - Genuine interest in using AI as part of daily workflow. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Grafana Labs is looking for a Senior Enterprise Account Executive, Acquisition who will be responsible for prospecting and closing new business across the West region. You will identify, nurture and close opportunities with new customers, manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Growth team. Ideally, you come from a technical background and have sold technical products before. Responsibilities Meet and exceed individual quarterly and annual sales goals Outbound prospecting into net-new customers Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, and negotiations) Cultivate sales through outbound prospecting and inbound leads Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise Become an expert in managing your sales pipeline in Salesforce Manage quote creation, order processing, and day-to-day customer requests Requirements 5+ Years of Experience in Infrastructure Technology Sales Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer) Energetic, upbeat, entrepreneurial, tenacious team player Adaptable and with demonstrable experience in high velocity technology companies Familiarity with open source technology is a significant advantage You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually Bonus Points For: Experience using Salesforce Experience using Command of the Message and MEDD(P)ICC is ideal In the US, the OTE compensation range for this role is $260,000 - $300,000.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Remote About GiveDirectly What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need? Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid. Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question: is this doing more good than giving the money directly to people living in poverty? We’re growing fast, and this is a rare and important moment to join. We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress. How we work Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated: Recipients first. Recipients’ preferences come before those of donors or ourselves. Team next. We optimize for organizational success, not individual success. Be proactively candid. We say what we believe and share information openly. Create positive energy. We aim to be a source of energy for colleagues, not a drain. Think rigorously; act quickly. We reason from first principles, then act rather than debate. Know yourself and grow. We own our imperfections and seek feedback to grow. Accept reality. Propose solutions. We focus on what can change and bring solutions, not just problems. Be productively ambitious. We take risks for step-change impact, not incremental progress. If they describe how you like to work and they energize you, this could be a great fit. Want to learn more? Read and listen: We are one of Time100’s Most Influential Companies of 2026, and our work has been covered by The Economist , NPR , TED , and The Washington Post . We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows. Read our CEO's essay on what that will take. Reports to: Vice President, Partnerships Level: Director (we are open to hiring at Senior Director level for more experienced candidates) Role overview GiveDirectly intends to transfer $10B by 2035 while building a resilient, durable cash-first movement in the aid sector. To reach this milestone, we have brought all fundraising efforts under one leadership, to enable better coordination and optimisation of fundraising streams and operations over time. This unified approach is building a high-performance fundraising team that identifies and secures high-quality leads, while standardizing revenue operations and knowledge-sharing across all verticals, enabling a better donor experience and securing long-term funding to achieve our goals of eliminating extreme poverty and responding better in crisis. The Director/Senior Director, Revenue Operations will own the operating backbone of the Fundraising function: the data, systems, and processes that let Partnerships, Philanthropy, Individual Giving, and Special Projects run at scale. As we grow our Emergency Cash and US work alongside our work on ending extreme poverty, the candidate will also help ensure fundraising strategies are complementary rather than competing. This is a BizOps-first role. You will build the pipeline infrastructure, KPI architecture, and operating rhythms that make Fundraising's growth predictable and measurable, and you will represent Fundraising to Finance, Compliance, Grants Management, and the People team. Alongside this, the role carries a chief-of-staff dimension: partnering with the Vice President of Partnership on strategic priorities, high-stakes internal and external communications, and organizational change management, so the VP's time is focused on the highest-impact work. Depending on the skills and interests of the person we hire, this role may grow to manage a team of 3-5, covering some combination of: fundraising tech and data (e.g. Salesforce), donor experience, and knowledge management. Reflecting our "Team Next" value and commitment to organizational excellence, this person will drive cross-functional collaboration to ensure fundraising operations scale seamlessly alongside our global growth. Key responsibilities Own Fundraising's revenue operations: data, systems, and process (primary focus) Build and own the strategic data and systems architecture for Fundraising: pipeline tracking, annual and in-year forecasting, and reporting infrastructure (e.g. Salesforce) that gives every vertical a single, trustworthy source of truth. Define, standardize, and own tracking of fit-for-purpose Fundraising KPIs, aligned to Board reporting needs and the team's long-term strategic direction. Partner with counterparts on Fundraising Data and Tech to prioritize, execute, and approve projects that serve both functions. Design and institutionalize the operating rhythms of the Fundraising function: pipeline reviews, QBRs, reporting cadences, and the processes that turn strategy into consistent execution. Develop revenue systems and processes alongside the Finance, Fundraising and Donor Experience teams that support scalable growth, protect donor journeys, and ensure capital moves securely and efficiently through the organization. Own revenue reconciliation and recognition, pledge and receivable tracking, restricted-fund coding, monthly/annual close handoff, or audit support. Own workforce and capacity planning for Fundraising in partnership with the VP: role scoping, hiring prioritization, and structural improvements as the team scales. Build and lead a team as the function matures As the role grows, manage a team of 3-5 covering fundraising tech and data (e.g. Salesforce), donor experience, and knowledge management, setting priorities, coaching, and ensuring quality across each area. Set clear ownership and operating cadences across the team so each workstream (tech and data, donor experience, knowledge management) has a defined remit and reduces duplicated effort across Fundraising verticals. Act as the go-to liaison between Fundraising and other functions Maintain a comprehensive view of Fundraising needs across all verticals and sub-teams, and act as the single point of contact for Grants Management, Finance, and Compliance on run-rate donor management processes. Represent Fundraising's operational needs to the People team, Legal, and other functions as cross-functional systems and initiatives are designed and launched. Partner with the VP on strategy and organizational effectiveness (chief-of-staff functions) Collaborate with the Vice President to refine the unit's strategy, manage organizational change, and lead internal communications. Streamline decision-making, manage priorities, and provide strategic counsel to maximize the VP's focus and effectiveness on high-impact work. Prepare briefing materials and executive-level communications for senior leadership and Board audiences as needed. Lead on cross-fundraising initiatives and priorities Address broader organizational priorities as needed, including high-level donor stewardship coordination, cross-functional system launches, flexible workforce planning, or market expansion initiatives. This role would suit somebody who is comfortable working in a fast-paced environment, who is energized by building systems and structure out of ambiguity, and who enjoys pulling together disparate workstreams into a cohesive, impactful strategy. It's a strong fit for someone with a business operations, revenue operations, or chief-of-staff background who wants a role weighted toward building and owning systems (and, over time, building a team) rather than one focused primarily on executive support. What we're looking for 8+ years of experience in revenue operations, business operations, or a chief-of-staff role, ideally within a fundraising, sales, or partnerships organization. Demonstrated experience building or owning CRM/pipeline systems (e.g. Salesforce), KPI frameworks, and reporting infrastructure that multiple teams rely on. Strong analytical operator: comfortable structuring ambiguity, setting priorities, and using data to drive decisions. An advanced degree (e.g. MBA) is a plus, not a requirement. Proven track record managing cross-functional relationships and influencing senior stakeholders outside a direct reporting line. Experience managing people or workstreams, with the ability to scope roles and structure as a function grows; direct people management experience is a plus given this role may build and lead a team of 3-5. Excellent written and verbal communication skills, particularly for high-stakes internal and Board-facing materials. Deep alignment with GiveDirectly's values, especially recipient choice, transparency, and evidence. Bonus Experience working with institutional donors or fundraising teams in Africa. Experience standing up a BizOps or RevOps function from scratch, including building out a team across tech and data, donor experience, and knowledge management. Compensation At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy here . Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income. For Director level: United States Base Salary: $134,400 Bonus at Target Performance: 15% (~$20,160, with potential for upside. At the referenced 1.17× performance multiplier: ~$23,587) Estimated Total Compensation at Target: $154,560+ Annual Benefits Stipend: $21,393 Kenya Base Salary: $106,280 Bonus at Target Performance: 15% (~$15,942, with potential for upside. At the referenced 1.17× performance multiplier: ~$18,652) Estimated Total Compensation at Target: $122,222+ Annual Benefits Stipend: $21,393 For Senior Director level: United States Base Salary: $166,980 Bonus at Target Performance: 15% (~$25,047, with potential for upside. At the referenced 1.17× performance multiplier: ~$29,305) Estimated Total Compensation at Target: $192,027+ Annual Benefits Stipend: $21,393 Kenya Base Salary: $137,910 Bonus at Target Performance: 15% (~$20,687, with potential for upside. At the referenced 1.17× performance multiplier: ~$24,203) Estimated Total Compensation at Target: ~$158,597+ Annual Benefits Stipend: $21,393 This role is fully remote, so if you are not based in the US or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process. #LI-REMOTE Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to " Know Your Rights " as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme , and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. **GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing,  reporting, or responding to any form of abuse or  exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide ! Referrals Know the right person for this role? Please consider referring them . We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!