Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
Affirm's engineering team is building a large-scale, highly-available, and global infrastructure that is shared across multiple financial products. Ensuring that our infrastructure is accessible to all engineers is critical to the success of the business. We pride ourselves on our culture across engineering of engaging in thorough technical design review, operational excellence, and capable incident response and analysis.
The Compute Platform team owns the EKS foundation that Affirm's products run on, from cluster provisioning and lifecycle through the safety standards that keep thousands of workloads reliable at scale. Affirm operates 90+ EKS clusters across environments and regions, and this team is responsible for making that fleet standardized, automated, observable, and self-healing, while establishing and enforcing the workload configuration standards that protect availability. Our mission is to provide a secure, reliable, and scalable Kubernetes platform that lets infrastructure and application teams deploy and operate with confidence and minimal operational friction.
What you’ll do
As a member of the Compute Platform organization, you will collaborate with other teams - including Product, Infrastructure, Traffic, Cost & Capacity Engineering to:
Architect and evolve Affirm's EKS platform, driving strategy across cluster lifecycle, node management, and shared cluster components
Lead the technical direction for cluster provisioning, upgrades, and teardown through standardized IaC (Terraform, Spacelift) and self-service workflows
Own the reliability of core shared components across the fleet (Karpenter, CoreDNS, VPC CNI, Kube Proxy, Metrics Server, etc) and the CI/CD pipeline that ships them consistently
Define and enforce EKS workload safety standards covering resource configuration, workload isolation and blast radius, disruption tolerance (PDBs), Karpenter consolidation strategies, etc
Build the enforcement and automation path that moves each standard from research and white-glove onboarding through broad adoption to policy-enforced defaults for new workloads
Establish the observability, baseline audits, and reporting needed to identify hot spots and measure risk mitigation over time
Partner with cluster-user teams (checkout, batch, ML, analytics, DevProd, etc) to understand workload needs and shape the platform accordingly
Drive cost and capacity strategy across node scaling, bin packing, and EC2 instance selection
Mentor engineers across the Compute Platform teams and set the bar for operational excellence
Participate in the on-call rotation, triage and catalogue runtime K8s issues, and collaborate with SRE on production incidents
What we look for
Deep EKS and Kubernetes internals expertise, including cluster upgrades, node lifecycle, scheduling, and autoscaling (Karpenter, Cluster Autoscaler)
Demonstrated experience automating Kubernetes operations at fleet scale, from cluster provisioning, upgrades, and node lifecycle to self-healing remediation and policy-driven enforcement, replacing manual toil with auditable, self-service workflows
Strong grasp of workload reliability patterns: resource tuning, probes, PDBs, topology and isolation constraints
Experience designing and enforcing platform standards through policy (admission control, OPA/Gatekeeper or equivalent) and automated frameworks
Infrastructure as Code fluency with Terraform and a GitOps or pipeline-driven delivery model (ArgoCD, kube-applier, or similar)
Observability instincts: defining SLOs, building metrics, logs, and alerting coverage, and running data-driven baseline audits
Cross-functional collaboration skills with platform, product, SRE, and capacity teams
Demonstrated mentorship and technical leadership across teams
Drive to track emerging Kubernetes community best practices and adapt them to Affirm's needs
Qualifications
10+ years in software or infrastructure engineering with proven delivery of complex platform solutions
6+ years hands-on operating production Kubernetes at scale, ideally EKS on AWS
Strong cloud-native architecture experience on AWS (EC2, VPC, IAM, EKS)
Experience with Infrastructure-as-Code (Terraform, Spacelift a plus) and GitOps-style deployment pipelines
Expert-level proficiency in Go or Python and a proven track record building production-grade Kubernetes controllers, operators, and platform tooling that other engineering teams depend on
Track record designing and enforcing standards across many teams without becoming a bottleneck
Exceptional problem-solving and systems-thinking skills
Demonstrated leadership and cross-functional influence
Excellent communication skills
Base Pay Grade
- R
Equity Grade
- 15
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $265,000 - $325,000
USA base pay range (all other U.S. states) per year: $236,000 - $296,000
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: North Macedonia; Bosnia and Herzegovina; Czechia; Croatia; Moldova; Bulgaria; Montenegro
Workplace: remote
Provectus is an AWS Premier Partner and an Anthropic Strategic Partner, working at the frontier of applied AI. We help enterprises turn Claude, agentic systems, and their own data into measurable business outcomes — through bespoke applications, managed services, and advisory engagements. With offices in North America, LATAM, and EMEA, we partner with clients worldwide.
Our work centers on two verticals — Financial Services & Insurance and Healthcare & Life Sciences — where we deploy five pre-built AI Blueprints: Submission Flow, Portfolio Lens, Asset Flow, Revenue Flow, and Evidence Lens. Each Blueprint rebuilds a critical business process front to back, shipped from working code and tuned to a client's specific book, regulators, and operating posture.
Our team holds 100+ AWS certifications, is Claude Code certified, and co-delivers Anthropic's Agentic SDLC program, Cowork Activation, and AI Blueprint engagements.
Where this role sits
You will work in a small, senior pod alongside an FDE and an FDX,
Forward Deployed Executives (FDX) own the commercial relationship and the business outcome. Works alongside the client's leadership or C-suite level to move the client's KPIs.
Forward Deployed Engineers (FDE) embed with a client, map the client workflow, identify the business problem underneath it, design and build a working AI solution, present to the client, and transfer the knowledge to the client's team. Owns technical direction of the whole solution.
Senior AI Engineer. When an FDE comes back from the client with the business problem, you will help turn that into an agentic system that runs in production and will be responsible for evaluation, observability, and guardrails. You'll have real ownership of components and of the technical decisions inside them.
Requirements:
Mindset
Proactive and self-directed; you push for clarity rather than waiting for a ticket
Excellent communication and problem-solving skills
Comfort with ambiguity and ownership.
B2+ English, comfortable collaborating across distributed, multicultural teams.
Technical depth
5+ years in software or ML engineering, with production systems you were accountable for.
Solid AI/ML foundations. You understand what the models do well enough to reason about failure modes.
Shipped to production LLM applications and agentic workflows — not demos, not POCs, not notebooks.
Agentic orchestration: multi-step workflows, graph-based orchestration, tool use, state management, and recovery from partial failure
Experience with LLM APIs (Anthropic, AWS Bedrock, or OpenAI) and agent frameworks.
Experience building and optimizing RAG systems in production.
Strong engineering fundamentals. Full-stack mindset, comfortable across AI, backend development, and cloud infrastructure. Python and/or TypeScript proficiency; depth matters more than stack. Dropped into an unfamiliar codebase, you're productive.
Hands-on AWS in production: Bedrock, Bedrock AgentCore, Lambda, ECS, S3, SQS, ECR, or similar. GCP or Azure is a plus.
Cloud-native delivery: containers, ECS or Kubernetes, IaC, and CI/CD applied to AI pipelines.
You evaluate. You have built or owned an eval suite for a non-deterministic system, and you can explain what you measured, how you produced ground truth, and what gated a release.
Model and agent monitoring, drift detection.
Cost and latency discipline: model tiering, caching, and the ability to say what a workload costs to run before it runs.
Hands-on production experience with the Claude ecosystem — Claude Code, CLAUDE.md, hooks, skills files. Spec-driven development — writing the intent, constraints, and acceptance criteria before you let an agent build — is a strong plus.
MCP: you can say why an agent would prefer it to a REST integration. Having authored a server is a plus.
Nice to Have:
Experience in one of the industries: financial services, insurance, healthcare.
Consulting, professional services, or other embedded customer-facing delivery.
AWS and Claude Code Certifications
A2A: you can explain agent-to-agent interoperability
CI/CD pipeline experience (GitHub Actions, GitLab CI)
Practical experience with one or more use cases from the following: NLP, LLMs, and Recommendation engines.
Experience in an additional language (Go, TypeScript, or Rust).
Experience with Apache Spark, Apache Airflow, Kafkа
Responsibilities:
Work in a pair with an FDE and an FDX.
Build and ship production GenAI systems into the customer’s environment (cloud-native data, LLM-based, and agentic AI solutions).
Build and optimize RAG systems for production use cases
Build the evaluation harness before you build the feature.
Write production code across the stack — AI, backend services, data pipelines. We choose tools to fit the customer.
Integrate AI components into backend services and RESTful APIs
Take systems to production on AWS (GCP or Azure where the customer requires it): containerised, CI/CD. Implement LLMOps and AgentOps practices: agent tracing, prompt and version management, cost and latency monitoring, regression testing, drift detection
Start from the blueprint, contribute to enablement and handover: clear documentation, runbooks, and pairing with the client engineers who will inherit the system. Feed reusable components and lessons back into the Provectus Blueprints
Participate in technical discussions and architectural decisions
Conduct model evaluation, improve failure modes you find, optimize model performance, efficiency, and reliability
Mentor junior and mid-level AI engineers, conduct code reviews and share knowledge across the team through documentation, presentations, and workshops.
What We Offer:
The chance to shape how leading enterprises across LATAM, Europe, and North America adopt AI, from strategy through first deployment
A forward-deployed model working in small, senior teams alongside FDE and FDX
A growing AI delivery practice where you help build the tooling and frameworks, not just use them
Remote-friendly culture
Internal training programs with full support for Claude, AWS, and other professional certifications, conference attendance
Career growth; we actively develop our engineers
Access to the latest AI tools and premium subscriptions
Long-term B2B collaboration
Private medical insurance or a budget for your medical needs
Paid sick leave, vacation, and public holidays
Equipment and all the tech you need for comfortable, productive work
How we hire:
Intro conversation. The role, your background and aspirations, tech questions.
Technical interview with live engineering sessions. Real problems, your own editor, you may use an LLM assistant
HR Interview. Soft skills and expectations
HM interview. Tech questions; a live engineering session is also possible
Location: Ukraine; Serbia; Yerevan; Spain; Slovakia; Slovenia; Poland
Workplace: remote
Provectus is an AWS Premier Partner and an Anthropic Strategic Partner, working at the frontier of applied AI. We help enterprises turn Claude, agentic systems, and their own data into measurable business outcomes — through bespoke applications, managed services, and advisory engagements. With offices in North America, LATAM, and EMEA, we partner with clients worldwide.
Our work centers on two verticals — Financial Services & Insurance and Healthcare & Life Sciences — where we deploy five pre-built AI Blueprints: Submission Flow, Portfolio Lens, Asset Flow, Revenue Flow, and Evidence Lens. Each Blueprint rebuilds a critical business process front to back, shipped from working code and tuned to a client's specific book, regulators, and operating posture.
Our team holds 100+ AWS certifications, is Claude Code certified, and co-delivers Anthropic's Agentic SDLC program, Cowork Activation, and AI Blueprint engagements.
Where this role sits
You will work in a small, senior pod alongside an FDX; our delivery arc is Sprint → Enable → Realize:
Forward Deployed Executive (FDX) owns the commercial relationship and the business outcome. Works alongside the client's leadership or C-suite level to move the client's KPIs — revenue growth, cost reduction, risk reduction.
Forward Deployed Engineer (FDE) embeds with a client to change how that client operates. You own the method; nobody hands you a ticket. You map the client workflow as it actually happens, identify the business problem underneath it, build a working AI solution, present to the client in the language of outcomes, and transfer it. Provectus maintains industry Blueprints — working systems that have already shipped for a client in the same industry — so you begin from running code and tuning it to this client's specific book, regulators, and operating posture. You will be measured on whether the Business Unit's number moved, not on hours or scope delivered.
What You’ll Do:
Take the seat
Sit with the client and the Forward Deployed Executive at the start of an engagement. Learn the function from inside, not from a requirements doc, and redesign the function from first principles.
Reach working fluency in a new domain — insurance underwriting, healthcare revenue cycle, asset flow.
Build
Design and ship production GenAI systems into the customer’s environment (cloud-native data, LLM-based, and agentic AI solutions). Implement and optimize RAG systems for production use cases
Build the evaluation harness before you build the feature. Define what working means, instrument it, and let the evals drive the design.
Write production code across the stack — AI, backend services, data pipelines. We choose tools to fit the customer.
Take systems to production on AWS (GCP or Azure where the customer requires it): containerised, CI/CD, automated testing, monitoring, and maintainable after we leave. Hand the system over to the client.
Start from the blueprint, and feed the blueprint. What you learn in the field becomes the baseline the next engagement starts from.
Lead architecture reviews, produce technical design documents, and contribute to standards. Mentor engineers and share knowledge across the team.
Own the outcome.
Work in a pair with a FDX who carries the Business Unit’s KPIs. Your work is measured against the same number.
Own the technical direction of technical proposals and scoping. Drive adoption. Change management is part of the engineering job here.
Be credible with the customer’s engineers and their executives.
Shape what we commit to before we commit to it.
What You’ll Bring:
Mindset
Proactive and self-directed; identify problems before they're handed to you
Comfort with ambiguity and ownership. Engagements start underspecified by design. Closing that gap is the job
B2+ English, comfortable collaborating across distributed, multicultural teams
Client Engagement
You are willing to spend time understanding and doing someone else’s job on the client's side before you write a line of code
Credible with senior stakeholders — you can hold a redesign conversation with a BU head and a scoping conversation with a CTO, presenting outcomes to them
You can produce a scoped, phased delivery plan with clear deliverables, dependencies, and risks — and estimate what it will cost to build and to run
Technical depth
7+ years building and running production systems.
Solid AI/ML foundations. You understand what the models do well enough to reason about failure modes
Designed and shipped to production LLM applications and agentic workflows — not demos, not POCs, not notebooks
Agentic orchestration: multi-step workflows, graph-based orchestration, tool use, state management, and recovery from partial failure
Experience with LLM APIs (Anthropic, AWS Bedrock, or OpenAI) and agent frameworks.
Experience building and optimizing RAG systems in production
Strong engineering fundamentals — dropped into an unfamiliar codebase or language, you’re productive. Python and/or TypeScript proficiency; depth matters more than stack.
Experience in making and defending architectural trade-off decisions
Hands-on AWS production depth: Bedrock, Bedrock AgentCore, Lambda, ECS, S3, SQS, ECR, or similar. GCP or Azure is a plus
Cloud-native delivery: containers, ECS or Kubernetes, IaC, and CI/CD applied to AI pipelines
You evaluate. You have built or owned an eval suite for a non-deterministic system, and you can explain what you measured, how you produced ground truth, and what gated a release
Model and agent monitoring, drift detection
Cost and latency discipline: model tiering, caching, and the ability to say what a workload costs to run before it runs
Hands-on production experience with the Claude ecosystem — Claude Code, CLAUDE.md, hooks, skills files. Spec-driven development — writing the intent, constraints, and acceptance criteria before you let an agent build — is a strong plus
MCP: you can say why an agent would prefer it to a REST integration. Having authored a server is a plus
Nice to have:
Prior experience as a founder, CTO, or engineering leader who has chosen to return to individual contribution
Experience in one of the industries: financial services, insurance, healthcare
Consulting, professional services, or other embedded customer-facing delivery
A2A: you can explain agent-to-agent interoperability
AWS and Claude Code Certifications
CI/CD pipeline experience (GitHub Actions, GitLab CI)
Experience in an additional language (Go, TypeScript, or Rust)
Experience with Apache Spark, Apache Airflow, Kafkа
What We Offer:
The chance to shape how leading enterprises across LATAM, Europe, and North America adopt AI, from strategy through first deployment
A forward-deployed model working in small, senior teams alongside Principal Architects and Forward Deployed Engineers
A growing AI delivery practice where you help build the tooling and frameworks, not just use them
Remote-friendly culture
Internal training programs with full support for Claude, AWS, and other professional certifications, conference attendance
Career growth; we actively develop our engineers
Access to the latest AI tools and premium subscriptions
Long-term B2B collaboration
Private medical insurance or a budget for your medical needs
Paid sick leave, vacation, and public holidays
Equipment and all the tech you need for comfortable, productive work
How we hire:
Intro conversation. The role, your background and aspirations, tech questions.
Technical interview with live engineering sessions. Real problems, your own editor, you may use an LLM assistant
HR Interview. Soft skills and expectations
HM interview. Tech questions; a live engineering session is also possible
Location: North Macedonia; Montenegro; Moldova; Bulgaria; Czechia; Bosnia and Herzegovina; Croatia
Workplace: remote
Provectus is an
AWS Premier Partner
and an
Anthropic Strategic Partner
, working at the frontier of applied AI. We help enterprises turn Claude, agentic systems, and their own data into measurable business outcomes — through bespoke applications, managed services, and advisory engagements. With offices in North America, LATAM, and EMEA, we partner with clients worldwide.
Our work centers on two verticals —
Financial Services & Insurance
and
Healthcare & Life Sciences
— where we deploy five pre-built AI Blueprints: Submission Flow, Portfolio Lens, Asset Flow, Revenue Flow, and Evidence Lens. Each Blueprint rebuilds a critical business process front to back, shipped from working code and tuned to a client's specific book, regulators, and operating posture.
Our team holds 100+ AWS certifications, is Claude Code certified, and co-delivers Anthropic's Agentic SDLC program, Cowork Activation, and AI Blueprint engagements.
Where this role sits
You will work in a small, senior pod alongside an FDX; our delivery arc is Sprint → Enable → Realize:
Forward Deployed Executive (FDX) owns the commercial relationship and the business outcome. Works alongside the client's leadership or C-suite level to move the client's KPIs — revenue growth, cost reduction, risk reduction.
Forward Deployed Engineer (FDE) embeds with a client to change how that client operates. You own the method; nobody hands you a ticket. You map the client workflow as it actually happens, identify the business problem underneath it, build a working AI solution, present to the client in the language of outcomes, and transfer it. Provectus maintains industry Blueprints — working systems that have already shipped for a client in the same industry — so you begin from running code and tuning it to this client's specific book, regulators, and operating posture. You will be measured on whether the Business Unit's number moved, not on hours or scope delivered.
What You’ll Do:
Take the seat
Sit with the client and the Forward Deployed Executive at the start of an engagement. Learn the function from inside, not from a requirements doc, and redesign the function from first principles.
Reach working fluency in a new domain — insurance underwriting, healthcare revenue cycle, asset flow.
Build
Design and ship production GenAI systems into the customer’s environment (cloud-native data, LLM-based, and agentic AI solutions). Implement and optimize RAG systems for production use cases
Build the evaluation harness before you build the feature. Define what working means, instrument it, and let the evals drive the design.
Write production code across the stack — AI, backend services, data pipelines. We choose tools to fit the customer.
Take systems to production on AWS (GCP or Azure where the customer requires it): containerised, CI/CD, automated testing, monitoring, and maintainable after we leave. Hand the system over to the client.
Start from the blueprint, and feed the blueprint. What you learn in the field becomes the baseline the next engagement starts from.
Lead architecture reviews, produce technical design documents, and contribute to standards. Mentor engineers and share knowledge across the team.
Own the outcome.
Work in a pair with a FDX who carries the Business Unit’s KPIs. Your work is measured against the same number.
Own the technical direction of technical proposals and scoping. Drive adoption. Change management is part of the engineering job here.
Be credible with the customer’s engineers and their executives.
Shape what we commit to before we commit to it.
What You’ll Bring:
Mindset
Proactive and self-directed; identify problems before they're handed to you
Comfort with ambiguity and ownership. Engagements start underspecified by design. Closing that gap is the job
B2+ English, comfortable collaborating across distributed, multicultural teams
Client Engagement
You are willing to spend time understanding and doing someone else’s job on the client's side before you write a line of code
Credible with senior stakeholders — you can hold a redesign conversation with a BU head and a scoping conversation with a CTO, presenting outcomes to them
You can produce a scoped, phased delivery plan with clear deliverables, dependencies, and risks — and estimate what it will cost to build and to run
Technical depth
7+ years building and running production systems.
Solid AI/ML foundations. You understand what the models do well enough to reason about failure modes
Designed and shipped to production LLM applications and agentic workflows — not demos, not POCs, not notebooks
Agentic orchestration: multi-step workflows, graph-based orchestration, tool use, state management, and recovery from partial failure
Experience with LLM APIs (Anthropic, AWS Bedrock, or OpenAI) and agent frameworks.
Experience building and optimizing RAG systems in production
Strong engineering fundamentals — dropped into an unfamiliar codebase or language, you’re productive. Python and/or TypeScript proficiency; depth matters more than stack.
Experience in making and defending architectural trade-off decisions
Hands-on AWS production depth: Bedrock, Bedrock AgentCore, Lambda, ECS, S3, SQS, ECR, or similar. GCP or Azure is a plus
Cloud-native delivery: containers, ECS or Kubernetes, IaC, and CI/CD applied to AI pipelines
You evaluate. You have built or owned an eval suite for a non-deterministic system, and you can explain what you measured, how you produced ground truth, and what gated a release
Model and agent monitoring, drift detection
Cost and latency discipline: model tiering, caching, and the ability to say what a workload costs to run before it runs
Hands-on production experience with the Claude ecosystem — Claude Code, CLAUDE.md, hooks, skills files. Spec-driven development — writing the intent, constraints, and acceptance criteria before you let an agent build — is a strong plus
MCP: you can say why an agent would prefer it to a REST integration. Having authored a server is a plus
Nice to have:
Prior experience as a founder, CTO, or engineering leader who has chosen to return to individual contribution
Experience in one of the industries: financial services, insurance, healthcare
Consulting, professional services, or other embedded customer-facing delivery
A2A: you can explain agent-to-agent interoperability
AWS and Claude Code Certifications
CI/CD pipeline experience (GitHub Actions, GitLab CI)
Experience in an additional language (Go, TypeScript, or Rust)
Experience with Apache Spark, Apache Airflow, Kafkа
What We Offer:
The chance to shape how leading enterprises across LATAM, Europe, and North America adopt AI, from strategy through first deployment
A forward-deployed model working in small, senior teams alongside Principal Architects and Forward Deployed Engineers
A growing AI delivery practice where you help build the tooling and frameworks, not just use them
Remote-friendly culture
Internal training programs with full support for Claude, AWS, and other professional certifications, conference attendance
Career growth; we actively develop our engineers
Access to the latest AI tools and premium subscriptions
Long-term B2B collaboration
Private medical insurance or a budget for your medical needs
Paid sick leave, vacation, and public holidays
Equipment and all the tech you need for comfortable, productive work
How we hire:
Intro conversation. The role, your background and aspirations, tech questions.
Technical interview with live engineering sessions. Real problems, your own editor, you may use an LLM assistant
HR Interview. Soft skills and expectations
HM interview. Tech questions; a live engineering session is also possible
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis is currently seeking a Freedom of Information Act (FOIA) Analyst for a contract to support the Washington Headquarters Services (WHS) Executive Services Directorate (ESD).
Washington Headquarters Services (WHS) – Executive Services Directorate (ESD) provides comprehensive information management services and business solutions to the Office of the Secretary of War (OSW), WHS, and 14 DoW Agencies and Field Activities, in addition to all DoW Federal Advisory Boards, Commissions, and Task Forces (BCTFs). ESD executes lawfully and federally mandated regulatory programs regarding information access, use, storage, retention, and transparency within DoW, externally to Executive Branch Agencies and Departments, and the general public. These programs require management and improvement of insulated and integrated OSW business processes, providing enterprise-wide, cradle-to-grave information and content management and general mission support.
This position is based in the NCR at client offices. The position is subject to client approval and contract award.
Responsibilities
Process FOIA/PA requests from initial receipt through release of records, including case initiation, records searches and audits, and reviews.
Redact documents using approved redaction software (e.g., RedactXpress) in accordance with FOIA/PA exemptions and PII protection requirements.
Draft correspondence, file and mail cases, and perform case scanning, data entry, and workflow tracking.
Support case filing, archiving, and disposition determinations for FOIA/PA case files.
Support the FOIA Requestor Service Center and provide courier support as required.
Ensure personally identifiable information (PII) is protected throughout the FOIA/PA process.
Coordinate with government leads and provide administrative and programmatic support in execution of the FOIA/PA Program.
Utilize Microsoft Office products to prepare correspondence, track caseloads, and support reporting requirements.
Other duties as assigned.
Qualifications
Associate’s degree at minimum.
4 years of experience processing FOIA requests for the federal government, from receipt to release of records.
Experience processing FOIAs with the Department of War or a federal law enforcement agency highly desired.
Experience with redaction software such as RedactXpress.
Experience with Microsoft Office products.
Active Top Secret clearance; TS/SCI eligibility as required by the Government/task order.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$65,000
—
$145,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis is currently seeking a Mandatory Declassification Review (MDR) & Foreign Relations of the United States (FRUS) Program Support Lead for a contract to support the Washington Headquarters Services (WHS) Executive Services Directorate (ESD).
Washington Headquarters Services (WHS) – Executive Services Directorate (ESD) provides comprehensive information management services and business solutions to the Office of the Secretary of War (OSW), WHS, and 14 DoW Agencies and Field Activities, in addition to all DoW Federal Advisory Boards, Commissions, and Task Forces (BCTFs). ESD executes lawfully and federally mandated regulatory programs regarding information access, use, storage, retention, and transparency within DoW, externally to Executive Branch Agencies and Departments, and the general public. These programs require management and improvement of insulated and integrated OSW business processes, providing enterprise-wide, cradle-to-grave information and content management and general mission support.
This position is based in the NCR at client offices. The position is subject to client approval and contract award.
Responsibilities
Provide administrative support, reviews, and recommendations regarding declassification action IAW Section 3.5 of Executive Order 13526, DoD 5230.30-M, and related declassification guidance.
Draft, prepare, and process all MDR program-related correspondence for Government approval and signature.
Develop and maintain a system for tracking MDR and FRUS correspondence in accordance with Classified National Security Information laws and regulations.
Provide administrative support, reviews, and recommendations for FRUS declassification actions IAW the Department of State’s Basic Authorities Act of 1991.
Maintain records IAW the OSW Records Disposition Schedule and applicable System of Records Notices.
Ensure personnel supporting this task complete required declassification and HRRDR training.
Manage staff performing MDR/FRUS reviews, ensuring at minimum 30% SCI-eligibility across supporting personnel.
Other duties as assigned.
Qualifications
Bachelor’s degree (BA/BS) in any field, or equivalent combination of 2 years of post-secondary education and 8 years of experience managing personnel.
6 years’ experience managing personnel.
3 years’ experience in the performance of Mandatory Declassification Review and FRUS program support.
3 years’ experience developing and implementing policies and regulations governing declassification (ADR, Systematic Declassification, MDR, FRUS, FOIA, Security Review) IAW Executive Order 13526 and the Atomic Energy Act of 1954.
3 years’ experience working with DOE, DoW, and other related agencies in the declassification process.
Active, final, and fully adjudicated Top Secret/SCI clearance.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$95,000
—
$180,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis is currently seeking an Automatic/Systematic Declassification Support Lead for a contract to support the Washington Headquarters Services (WHS) Executive Services Directorate (ESD).
Washington Headquarters Services (WHS) – Executive Services Directorate (ESD) provides comprehensive information management services and business solutions to the Office of the Secretary of War (OSW), WHS, and 14 DoW Agencies and Field Activities, in addition to all DoW Federal Advisory Boards, Commissions, and Task Forces (BCTFs). ESD executes lawfully and federally mandated regulatory programs regarding information access, use, storage, retention, and transparency within DoW, externally to Executive Branch Agencies and Departments, and the general public. These programs require management and improvement of insulated and integrated OSW business processes, providing enterprise-wide, cradle-to-grave information and content management and general mission support.
This position is based in the NCR at client offices. The position is subject to client approval and contract award.
Responsibilities
Review and recommend declassification action on documents 25 years of age in all media formats IAW Sections 3.3 and 3.4 of Executive Order 13526, ISOO Directive No. 1, and applicable Public Laws governing Restricted Data (RD) and Formerly Restricted Data (FRD).
Review and recommend declassification action on record material referred by other Federal Agencies.
Provide administrative and programmatic support to the Government in execution of the Automatic/Systematic Declassification Program.
Support drafting and implementation of declassification plans, policies, procedures, and solutions.
Recommend resourceful solutions for declassification processes, including reducing facility/storage costs while maintaining compliance.
Maintain a comprehensive, auditable database tracking all declassification review actions, reviewers, workflow status, and metadata.
Ensure completion of required Automatic Declassification and Indoctrination Training, and DOE HRRDR certification, for all supporting personnel.
Manage staff performing declassification reviews at the contractor facility, National Declassification Center (NDC), and NCR locations.
Other duties as assigned.
Qualifications
Bachelor’s degree (BA/BS) in any field, or equivalent combination of 2 years of post-secondary education and 8 years of experience managing personnel.
6 years’ experience managing personnel.
3 years’ experience in the performance of automatic/systematic declassification.
3 years’ experience developing and implementing policies and regulations governing declassification (ADR, Systematic Declassification, MDR, FRUS, FOIA, Security Review) IAW Executive Order 13526 and the Atomic Energy Act of 1954.
3 years’ experience working with DOE, DoW, and other related agencies in the declassification process.
Active, final, and fully adjudicated Top Secret/SCI clearance.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$90,000
—
$175,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Ukraine/Europe
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
The future of Web3 starts with you:
Requirements
5+ years in product management, of which 2+ years on card, neobank or payments products
Has worked on a crypto product or in a crypto company: exchange, crypto card, custodial wallet, on/off-ramp or stablecoin payments
Knows the card lifecycle end-to-end: issuing (virtual and physical), activation, Apple / Google Pay tokenization, authorization, settlement, disputes and chargebacks
Has launched or scaled a card product through an issuer, BIN sponsor or program manager, including vendor selection and commercial negotiations
Has launched financial products in several countries, working with Legal and Compliance on KYC/AML and local regulatory requirements
Understands yield products: where the yield comes from, spread to the user, risk and liquidity constraints, and how to present yield clearly to non-crypto users
Owns unit economics and P&L: interchange, FX spread, yield spread, cashback and loyalty costs, CAC and payback
Has driven activation, retention and monetization after launch, using funnels, cohorts and A/B tests; works with SQL or a product analytics tool hands-on
Has designed payment and onboarding UX for mass-market users: transparent fees, real-time transaction feedback, simple KYC flow
Has managed or mentored PMs or designers and set priorities across several product lines
English – Professional working; Ukrainian – Native.
Nice-to-have:
Visa / Mastercard scheme rules and card processing basics (ISO 8583)
Loyalty, cashback, rewards or tier systems
B2B2C or embedded finance distribution: payroll, mass payouts, contractor payments
Launches in emerging markets (Ukraine, Brazil, Africa, Georgia, Armenia)
Transfers (IBAN, phone, link) and investment products (tokenized stocks) in a consumer app
Growth and referral mechanics in fintech
Responsibilities
Own the vision, strategy and roadmap of the Payments product: card, transfers, Earn, Savings, cashback, loyalty and tiers
Launch card products and new card features, and expand them to new countries together with Legal and Compliance
Manage relationships and commercial terms with card issuers, program managers, payment schemes and other financial vendors
Grow usage and profitability of the Bank: activation, card spend, Earn balances, retention and revenue per user
Own Earn as a product: rate competitiveness, how yield is presented to users, risk and liquidity limits agreed with WhiteBIT and Compliance
Design the user journey from sign-up and KYC to first payment, top-up and transfers; run experiments and fix drop-off points
Build growth mechanics into the product: referrals, cashback, tiers and B2B2C partner onboarding together with BD
Lead and develop the product office (2 PMs, 1 designer): ownership areas, goals, product rituals, feedback and performance reviews
Build quarterly and annual product plans and align engineering, design, compliance, legal and BD on them
Report to the CEO on product metrics, roadmap and key decisions
Working terms
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
24 calendar days of paid leave.
Additional days off for national holidays.
With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our
Candidate Privacy Notice
.
Location: Nicosia
Job Overview
Server Core team develops and maintains critical core services. We work on code that handles game clusters, manages game realm connectivity, stores player data, manages player inventory and assets, distributes game sessions in the most optimized way, and integrates server with external services. Given the large number of concurrent players, our work is important for ensuring stability, and a smooth gaming experience.
As a cohesive team, we value cooperation and problem-solving. If you're passionate about high-load systems and want to shape the future of a globally connected game, we would love to hear from you!
Reports to
Server Core Lead
What will you do?
Own complex features end-to-end, from requirements to production
Decompose large problems into manageable tasks, define service/module boundaries
Ensure scalability, performance, and fault-tolerance
Improve engineering culture: tools, testing, observability, automation
Mentor mid-level engineers and support team decision-making
What are we looking for?
5+ years of professional development experience with C++ or other statically typed languages such as C#, Java, or Rust
Willingness to work primarily in Python; prior Python experience is a plus
Experience building and maintaining complex, stateful backend systems
Solid understanding of concurrency, multithreading, and asynchronous execution
Experience investigating and resolving performance issues
Hands-on experience with databases, query optimization, caching, and messaging
Skilled in monitoring, logging, and observability practices
Experienced in building reliable, secure backend systems
Guides less experienced developers
Makes sound technical decisions under ambiguity
Ensures delivery of features that create real user value
Raises the overall technical quality bar
Advanced level of English language
Work mode
Onsite
This role isn't eligible for relocation & immigration support.
Benefits
Benefits and perks are tailored to the local market and culture. Our benefits in Nicosia include:
21 days annual leave (additional days based on years of service: up to 25 days)
Additional paid time off (5 Personal Days, Birthday Leave, Marriage Leave, Compassionate Leave)
Sick Leave (10 days top-up to statutory allowance per year)
Maternity Leave (18 weeks top-up to statutory allowance per case)
Career development and education opportunities within the company
English Language courses fully covered by the company upon Manager’s approval
Private Health Care
Mental well-being program (iFeel)
Onsite gym and spa
Free parking close to the Nicosia offices, based on availability
Free drinks-equipped kitchen in every floor building
Eurobank benefits (if applicable)
Employee discounts (e.g. restaurants, bars, etc.)
Personal Gaming Account
Onsite canteen with subsidized prices for food and drinks
Company events, Social Clubs
Seniority Awards
Referral program - You can recommend the best talents to the company and receive a reward
Please submit your CV in English to ensure smooth processing and review.
About Wargaming
Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 15 offices worldwide, including studios in Chicago, Prague, Shanghai, Tokyo, and Vilnius. Our diverse and multicultural team works together to deliver a top-class experience to millions of players who enjoy Wargaming's titles across all major gaming platforms. Our flagship products include free-to-play hits World of Tanks, World of Warships and World of Tanks Blitz.
Please see
Wargaming Candidate Privacy Policy
for details on how Wargaming uses your personal data.
Location: Cairo, Egypt
Workplace: hybrid
The WFM Manager owns workforce planning for inDrive Customer Support: how many people we need, in which language and vertical, and on which schedule, for both in-house teams and BPO partners. You turn forecasts into capacity plans, and capacity plans into schedules, so we meet our service levels at a sustainable cost.
CS covers ride-hailing, intercity, delivery and food delivery, across Live Chat, Email, Incident Management, Driver Verification, Review and Appeals, and Insurance. This role gives CS leadership one clear view of hiring needs and service-level risks for the coming months and years. Reports to Director, Customer Support Excellence.
Key Responsibilities
Forecasting.
Work with Analytics and the Business teams to build and improve the forecast of contacts and tickets by line, vertical, language and country. Own the forecast accuracy report and drive wMAPE down with cross-functional teams.
Capacity planning.
Build the capacity plan for every line: First Line (Live Chat and Email), Incident Management, Review and Appeals, Driver Verification, Insurance, escalations and other lines as business grows. Use the Erlang method to make sure we have enough people to hit each service level, by language and vertical (ride-hailing, intercity, delivery, food delivery).
Headcount planning.
Own the monthly and yearly headcount plan for in-house and BPO teams. Show CS leadership what hiring will look like in the coming months, and where performance is likely to dip, ensure BPO is following correct methodology to deliver on performance.
Scheduling and adherence.
Lead a team of junior, senior and workforce specialists who turn capacity plans into schedules and enforce them. Own schedule and capacity accuracy, and keep improving adherence to meet targets.
BPO partners.
Share incoming contact patterns with BPOs, audit and validate their rosters and schedules, and hold them accountable for all WFM topics.
Reporting and insight.
Publish regular reports on forecast accuracy, capacity, adherence and service level, with root causes and actions. Raise risks early to CS leadership.
Tools.
Work with Product to build our WFM tool in-house, while staying flexible and getting the most from the tools we use today.
Team.
Hire, coach and develop the WFM team, and set clear standards for planning and scheduling across all lines.
Transformation and KPIs.
Sponsor automation, process optimisation and workforce transformation initiatives that improve efficiency and service levels. Define the KPIs for the WFM team and the department, such as forecast accuracy, schedule adherence and service level, and track them against targets.
Skills, Knowledge & Expertise
5+ years in workforce management or capacity planning, including 2+ years leading a team
Hands-on forecasting and capacity planning, with strong knowledge of the Erlang method, shrinkage, occupancy and chat concurrency
Experience planning across several lines, languages and countries, for in-house and outsourced teams
Experience managing BPO partners on rosters, schedules, adherence and service levels
Strong analytical skills: advanced Excel or Google Sheets, SQL or BI dashboards, and experience with WFM tools such as Calabrio, NICE or Verint
Clear communication with senior leaders, and the ability to turn data into decisions
Fluent English; other languages are a plus
Recommended - Bachelor's degree in business, statistics, engineering or a related field, or equivalent experience
Nice to Have
Experience in ride-hailing, delivery, marketplace or other fast-growing tech operations
Experience helping build or choose WFM tooling together with a Product team
Python or automation skills for planning and reporting
Experience working across many time zones
Why join us
Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location
Location: Islamabad, Pakistan
Workplace: hybrid
The WFM Manager owns workforce planning for inDrive Customer Support: how many people we need, in which language and vertical, and on which schedule, for both in-house teams and BPO partners. You turn forecasts into capacity plans, and capacity plans into schedules, so we meet our service levels at a sustainable cost.
CS covers ride-hailing, intercity, delivery and food delivery, across Live Chat, Email, Incident Management, Driver Verification, Review and Appeals, and Insurance. This role gives CS leadership one clear view of hiring needs and service-level risks for the coming months and years. Reports to Director, Customer Support Excellence.
Key Responsibilities
Forecasting.
Work with Analytics and the Business teams to build and improve the forecast of contacts and tickets by line, vertical, language and country. Own the forecast accuracy report and drive wMAPE down with cross-functional teams.
Capacity planning.
Build the capacity plan for every line: First Line (Live Chat and Email), Incident Management, Review and Appeals, Driver Verification, Insurance, escalations and other lines as business grows. Use the Erlang method to make sure we have enough people to hit each service level, by language and vertical (ride-hailing, intercity, delivery, food delivery).
Headcount planning.
Own the monthly and yearly headcount plan for in-house and BPO teams. Show CS leadership what hiring will look like in the coming months, and where performance is likely to dip, ensure BPO is following correct methodology to deliver on performance.
Scheduling and adherence.
Lead a team of junior, senior and workforce specialists who turn capacity plans into schedules and enforce them. Own schedule and capacity accuracy, and keep improving adherence to meet targets.
BPO partners.
Share incoming contact patterns with BPOs, audit and validate their rosters and schedules, and hold them accountable for all WFM topics.
Reporting and insight.
Publish regular reports on forecast accuracy, capacity, adherence and service level, with root causes and actions. Raise risks early to CS leadership.
Tools.
Work with Product to build our WFM tool in-house, while staying flexible and getting the most from the tools we use today.
Team.
Hire, coach and develop the WFM team, and set clear standards for planning and scheduling across all lines.
Transformation and KPIs.
Sponsor automation, process optimisation and workforce transformation initiatives that improve efficiency and service levels. Define the KPIs for the WFM team and the department, such as forecast accuracy, schedule adherence and service level, and track them against targets.
Skills, Knowledge & Expertise
5+ years in workforce management or capacity planning, including 2+ years leading a team
Hands-on forecasting and capacity planning, with strong knowledge of the Erlang method, shrinkage, occupancy and chat concurrency
Experience planning across several lines, languages and countries, for in-house and outsourced teams
Experience managing BPO partners on rosters, schedules, adherence and service levels
Strong analytical skills: advanced Excel or Google Sheets, SQL or BI dashboards, and experience with WFM tools such as Calabrio, NICE or Verint
Clear communication with senior leaders, and the ability to turn data into decisions
Fluent English; other languages are a plus
Recommended - Bachelor's degree in business, statistics, engineering or a related field, or equivalent experience
Nice to Have
Experience in ride-hailing, delivery, marketplace or other fast-growing tech operations
Experience helping build or choose WFM tooling together with a Product team
Python or automation skills for planning and reporting
Experience working across many time zones
Why join us
Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location
Location: Abu Dhabi, United Arab Emirates
Workplace: onsite
We’re looking for a
Financial Controller
to join our
M&A Accounting
team in the
UAE.
You’ll own close, reporting and audit, partner with local management, and bring each business in line with inDrive’s standards.
It’s a hands-on role for a controller who enjoys multi-entity complexity and wants real influence on how acquisitions integrate.
Key Responsibilities
Own month-end close and reporting for one or more acquired entities
Review balance sheet reconciliations and key journal entries
Partner with local management to understand the business and explain results vs. budget and forecast
Support budgeting, forecasting and earn-out tracking
Book and maintain PPA entries; provide input for valuations and technical memos
Handle audit requests and act as the auditors’ main contact for your entities
Align local policies, processes and controls with corporate standards (incl. SOX where applicable)
Coach local finance teams to improve close quality and timing
Skills, Knowledge & Expertise
10+ years of experience in accounting/controllership (Big 4 is a plus)
CPA/ACCA or equivalent
Strong US GAAP knowledge
Hands-on close and multi-entity experience; M&A integration and ERP transition/integration is a plus
Business-minded, comfortable working with non-finance people
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Bucharest
Workplace: OnSite
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
YOUR MISSION
As a Principal Software Engineer on the LLM Gateway team, you will set the technical direction of UiPath’s AI Trust Layer: the gateway through which every UiPath product, and every agent our customers build, reaches models from OpenAI, Anthropic, Google and other commercial and open-weight providers. You will lead the architecture of a secure, globally distributed, high-throughput proxy serving text, image, voice and emerging modalities, with intelligent routing, rate limiting and cost controls, running the same way in our public cloud, in government and sovereign clouds, and in customer-hosted deployments. You will own the LLM infrastructure behind it: sourcing and balancing model capacity across vendors, tiers and regions, with data residency guaranteed in every geography. You will also own how customers see and control AI in their organizations: which models their users and automations can access, including the models they bring themselves, under what conditions, and with what policies, data protection and audit trail. You will raise the engineering bar of the team, work closely with product teams, security, legal and our model vendors, and help shape how we build software with AI agents.
WHAT YOU'LL DO AT UIPATH
- Lead the architecture and technical direction of complex backend and cloud-native services across the UiPath platform.
- Design scalable, secure, reliable, and high-performing distributed systems across cloud, on-premises, and hybrid environments.
- Partner with engineering leaders, architects, product managers, and cross-functional teams to shape technical solutions for high-impact product and platform areas.
- Drive technical planning and roadmap input for complex services, platform capabilities, or cross-team initiatives.
- Identify long-term scalability, reliability, security, performance, and cost challenges, and lead the design of sustainable solutions.
- Set high standards for system design, code quality, testing, observability, automation, incident management, and engineering excellence.
- Mentor and guide engineers through design reviews, technical discussions, architecture decisions, and hands-on technical feedback.
WHAT YOU'LL BRING TO THE TEAM
- 7+ years of software engineering experience, with strong backend and cloud development experience.
- Hands-on experience with one or more modern programming languages such as C#, Java, Python, or Go.
- Strong experience designing and building distributed systems, microservices, APIs, and cloud-native architectures.
- Proven ability to influence technical direction and drive architecture decisions across teams.
- Experience building and operating production-grade services in cloud environments such as Azure, AWS, or GCP.
- Good knowledge of containers, Kubernetes, CI/CD, monitoring, logging, observability, and production operations.
- Strong understanding of system design, data structures, algorithms, multithreading, asynchronous programming, and performance optimization.
- Experience with relational and/or NoSQL databases, messaging systems, event-driven architectures, or high-scale data processing.
- Ability to balance customer experience, reliability, security, scalability, and cloud cost when making technical decisions.
- Strong technical leadership, ownership, and communication skills, with the ability to guide teams through ambiguity.
- Interest in automation, AI, developer platforms, enterprise software, or large-scale cloud systems is a plus.
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: London, United Kingdom
Workplace: onsite
Job Overview
Bring your hospitality and events expertise into the classroom and help students prepare for their professional careers.
London College of Contemporary Arts (LCCA) is recruiting a Lecturer in Hospitality and Event Management in London. This full-time, permanent higher education role involves undergraduate teaching across Levels 4 to 6 in Hospitality Management and Event Management. You will combine academic knowledge with industry experience to deliver engaging teaching, assessment and student support.
About LCCA
At LCCA, we combine academic learning with real-world industry experience, helping students develop the confidence, knowledge and practical skills to pursue their chosen careers.
Our diverse student community is central to our work. We aim to create an inclusive learning environment where students feel supported, valued and able to reach their potential.
About the Role
You will plan and deliver undergraduate lectures and learning activities, assess student work and provide constructive feedback and academic support. Your teaching will connect contemporary hospitality and events industry practice with sustainability, employability and digital skills. You will also contribute to curriculum development, quality assurance and the wider student experience.
Key Responsibilities
Plan, prepare and deliver engaging teaching across Hospitality and Event Management modules at Levels 4 to 6.
Create inclusive learning environments for students from diverse educational and cultural backgrounds.
Use digital learning technologies and industry-relevant materials to enhance student engagement.
Embed contemporary hospitality and event practices, sustainability, employability and digital skills within teaching.
Design, administer and mark assessments in line with institutional regulations.
Provide timely, constructive and developmental feedback to students.
Participate in moderation and standardisation activities and support academic integrity.
Support student retention, progression and achievement, referring students to additional services where appropriate.
Contribute to curriculum development, review and enhancement in line with industry developments, QAA Subject Benchmarks and relevant professional standards.
Incorporate employer engagement, guest speakers, field visits and live projects where appropriate.
Engage with student feedback, quality assurance processes and continuous improvement activity.
About You
You will be an engaging higher education lecturer who can connect academic theory with hospitality management and events practice. You will be confident teaching students from varied backgrounds and committed to supporting their learning and professional development.
Essential Requirements
Postgraduate qualification in Hospitality Management, Event Management or a related discipline, or equivalent professional experience.
Recognised teaching qualification, such as a Postgraduate Certificate in Higher Education (PGCert) or equivalent.
Experience teaching across Levels 4 to 6.
Ability to use digital learning technologies effectively.
Commitment to inclusive teaching and student success.
Strong communication and teamwork skills.
Desirable Requirements
PhD or professional doctorate in a related discipline.
Fellowship of Advance HE (FHEA), or willingness to work towards it.
Extensive industry experience within hospitality, events or a related sector.
Experience in curriculum design and programme development.
Research and publication record or evidence of scholarly activity.
Experience supervising undergraduate research projects.
Understanding of quality assurance processes and academic regulations.
Why Join LCCA?
Inspire the next generation of hospitality and event professionals.
Bring your industry experience directly into the classroom.
Work with a diverse and ambitious student community.
Contribute to curriculum development and innovative learning experiences.
Access ongoing professional development, training and mentoring.
Build your academic career within a growing Higher Education institution.
What We Offer
Competitive salary and annual leave entitlement.
Pension scheme and Season Ticket Loan, subject to eligibility.
Vision Express Eye Care Vouchers.
Professional development and training opportunities.
Employee wellbeing support and counselling services.
Employee discounts and rewards platform.
Refer-a-friend scheme, career progression opportunities and staff networking activities.
Career Development and Progression
At LCCA, we are committed to investing in our people and supporting long-term career growth within Higher Education. This role offers opportunities to develop through teaching, curriculum design, scholarly activity, programme leadership and wider academic responsibilities.
Our Approach
We are committed to ensuring our workforce reflects our diverse student population and to increasing representation across age, disability, gender identity and expression, religion, race, sex, sexual orientation and socio-economic background. We are also committed to providing reasonable adjustments to candidates who require support during the recruitment process. Please contact the LCCA Talent Acquisition Team at
collegedivisionrecruitment@gus.global
.
Right to Work
Applicants must have the right to work in the UK.
Additional Information
LCCA operates seven days a week, so evening and weekend working may be required on a rota basis.
Apply Now
Ready to bring Hospitality and Event Management to life for our students? Apply to join LCCA and help students connect their learning with future careers.
Click Apply to submit your application.
Location: India
Job Overview
Uvation is seeking an experienced, results-driven
Lead Recruiter – Global Talent Acquisition & HR Coordination
to independently manage end-to-end recruitment across our global operations.
The ideal candidate will have strong experience in technical and non-technical recruitment, particularly across AI/ML, data center infrastructure, cloud technologies, software development, IT services, and corporate functions.
This role requires a professional who can independently manage recruitment priorities, coordinate with multiple stakeholders across geographies, oversee recruitment team performance, and ensure timely hiring delivery.
The successful candidate will also contribute to recruitment process improvements, hiring analytics, compliance, and HR operational coordination within a globally distributed, multi-entity organizational structure.
1. Key Responsibilities
Global Talent Acquisition
Lead end-to-end technical and non-technical recruitment across multiple geographies and business entities.
Manage hiring requirements across AI/ML, data center infrastructure, cloud technologies, software development, IT services, and corporate functions.
Handle permanent, contractual, consultant, and contract-to-hire (C2H) recruitment requirements.
Develop effective sourcing strategies for niche, senior-level, and business-critical positions.
Build and maintain proactive talent pipelines aligned with organizational hiring priorities.
Manage candidate screening, assessments, interview coordination, salary negotiations, and offer discussions.
Recruitment Leadership & Performance Management
Independently manage recruitment priorities, deliverables, and hiring timelines with minimal supervision.
Coordinate daily recruitment activities and monitor team productivity and performance.
Track recruitment KPIs, including hiring turnaround time, candidate quality, interview conversion rates, and recruitment productivity.
Identify recruitment bottlenecks and implement timely corrective actions.
Ensure consistent follow-ups, accountability, and accurate recruitment reporting.
Mentor recruiters and support continuous improvement in sourcing and screening effectiveness.
Global Stakeholder & Multi-Entity Coordination
Collaborate with senior leadership, hiring managers, technical teams, and HR stakeholders across international locations.
Understand organizational reporting structures, approval hierarchies, and multi-entity workforce requirements.
Coordinate technical interview panels, candidate evaluations, feedback collection, and hiring decisions.
Manage recruitment communications across India, Europe, APAC, and other international time zones.
Ensure recruitment activities align with business priorities, resource requirements, and approved hiring plans.
Proactively communicate recruitment challenges, dependencies, and hiring progress to relevant stakeholders.
Recruitment Operations & HR Coordination
Maintain accurate candidate databases, recruitment trackers, hiring documentation, and ATS records.
Coordinate offer approvals, candidate negotiations, background verification documentation, and onboarding requirements.
Collaborate with HR operations to ensure smooth transitions from recruitment to onboarding.
Support recruitment-related HR reporting, process compliance, and employee lifecycle coordination.
Ensure recruitment documentation and hiring approvals follow established organizational policies.
Maintain clear ownership of recruitment activities while coordinating effectively with designated HR operations personnel.
Recruitment Technology & Process Improvement
Work effectively with ATS platforms, recruitment portals, HRMS systems, and recruitment reporting tools.
Utilize LinkedIn Recruiter, job portals, Microsoft Office, Microsoft Teams, and task-management platforms such as Jira.
Maintain structured recruitment dashboards, candidate pipelines, and hiring performance reports.
Leverage AI-assisted sourcing, candidate screening, and recruitment automation tools where appropriate.
Identify opportunities to improve recruitment efficiency, reporting accuracy, and workflow management.
Support standardization of recruitment processes and implementation of recruitment best practices.
2. Required Qualifications and Skills
5–8 years of experience
in talent acquisition, preferably within IT services, AI/ML, cloud infrastructure, or technology-driven organizations.
Proven experience managing both technical and non-technical recruitment requirements.
Strong understanding of permanent, contractual, consultant, and contract-to-hire recruitment models.
Experience managing multiple hiring requirements, stakeholders, and recruitment priorities independently.
Exposure to international recruitment and multi-entity organizational structures.
Experience coordinating recruitment teams, monitoring performance, and ensuring hiring accountability.
Strong proficiency in ATS platforms, recruitment portals, HRMS systems, and recruitment reporting tools.
Ability to coordinate technical interviews, manage candidate evaluations, and facilitate hiring decisions.
Excellent communication, negotiation, stakeholder management, and organizational skills.
Understanding of recruitment compliance, onboarding coordination, and employee lifecycle processes.
Strong analytical and problem-solving abilities with a focus on recruitment productivity and operational efficiency.
Bachelor's degree in Human Resources, Business Administration, or a related field.
3. Preferred Qualifications / Nice to Have
Experience recruiting for AI/ML, data center infrastructure, cloud technologies, and emerging technology environments.
International recruitment experience, particularly across
India, Europe, and APAC
.
Experience working with globally distributed teams and multiple business entities.
Familiarity with
Jira, HRone, Breezy HR
, and AI-enabled recruitment platforms.
Experience mentoring recruiters or coordinating a small recruitment team.
Understanding of international contractor hiring, resource planning, and workforce coordination.
Experience developing recruitment dashboards, performance metrics, and hiring reports.
MBA or postgraduate qualification in Human Resources or a related discipline.
4. What We Offer
Opportunity to work with a globally distributed organization operating across technology-driven business functions.
Exposure to recruitment across AI/ML, cloud infrastructure, data centers, software development, and emerging technologies.
Opportunity to independently manage global recruitment requirements and collaborate with senior leadership.
Experience working with international stakeholders and cross-functional teams.
A collaborative, performance-oriented environment that encourages accountability, ownership, and continuous improvement.
Opportunities to contribute to recruitment process optimization, technology adoption, and operational efficiency.
Professional growth through exposure to diverse hiring models, international markets, and evolving business requirements.
5. About Uvation
Uvation is a global technology and IT services organization focused on delivering innovative solutions across cloud infrastructure, data center technologies, software development, AI-driven solutions, and enterprise IT services.
With teams and business operations spanning multiple geographies, Uvation brings together technical expertise, innovation, and collaborative execution to support evolving business and technology requirements.
Our globally distributed workforce operates across diverse technical and business functions, creating opportunities for professionals to collaborate with international teams, contribute to business-critical initiatives, and support organizational growth.
At Uvation, we value
ownership, accountability, collaboration, innovation, and continuous improvement
.
We are looking for professionals who can take initiative, manage responsibilities independently, and contribute meaningfully to our growing global operations.
Location: London
Qube Research & Technologies (QRT)
is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset, which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.
You will work within a quantitative development function supporting research and trading activities across Commodities, including Agriculture, Metals and Energy. The role focuses on developing Python applications, quantitative tools and data infrastructure that support trading decisions, research and risk management. You will collaborate closely with Quantitative Researchers, Traders, Data Engineers and infrastructure specialists to deliver solutions across alternative data, pricing, backtesting and statistical modelling.
Your future role within QRT
Design, develop and deploy quantitative tools supporting trading and research, including pricing, backtesting, risk analysis and PnL reporting
Build Python applications and data pipelines to explore, integrate and analyse alternative datasets, including weather and cargo data
Collaborate with Quantitative Researchers and Traders to translate trading ideas and business requirements into production applications and quantitative models
Architect, develop and maintain cloud applications in collaboration with infrastructure engineers, using AWS and related technologies
Develop and apply statistical and machine learning models to support research and trading across Agriculture, Metals and Energy
Implement quantitative optimisation methods and automate research and trading workflows
Monitor, troubleshoot and enhance existing trading and research infrastructure to ensure reliability and performance
Your present skillset
Minimum 2 years of professional software development experience, with strong Python programming skills or proficiency in another object oriented language
Strong understanding of software design principles and experience developing maintainable applications
Proficiency with Python numerical and data analysis libraries such as NumPy, Pandas, Polars and Matplotlib
Solid SQL skills and experience working with relational databases
Experience developing data processing pipelines, ideally using orchestration frameworks such as Airflow
Familiarity with AWS or similar cloud platforms and infrastructure as code practices
Good understanding of software development practices, including Git, unit testing, packaging and scripting
Experience using AI development tools to support coding, debugging and software delivery
Strong quantitative and analytical skills, with an interest in financial markets and trading
Ability to work autonomously, manage priorities and collaborate effectively with Researchers, Traders and Engineers
Previous experience developing quantitative tools or models within Commodities trading is beneficial
Experience building dashboards and data visualisation applications using Plotly, Streamlit, Dash or htmx is advantageous
Advanced AWS experience, including services such as DynamoDB, RDS, S3, Lambda and AWS CDK, is beneficial
Familiarity with Snowflake or similar data platforms is advantageous
Experience with parallel or distributed computing frameworks such as Slurm and Ray is beneficial
Experience developing statistical or machine learning models is advantageous
Previous experience mentoring junior developers or interns is beneficial
QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.
Location: Mapbox UK
Workplace: Remote
Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers.
The Maps API team builds and maintains the applications and infrastructure responsible for creating and distributing Mapbox maps https://www.mapbox.com/maps. Thousands of customers rely on our services to seamlessly handle billions of requests every day, scale in real-time to global events, and enable designers, developers, and analysts to make and share maps we’ve never dreamed of.
Delivering maps means delivering a model of the world that’s changing all the time and needs to automatically support the world’s edge cases – writing systems, fonts, local regulations, and global boundary disputes.
Our team maintains the highest-traffic read APIs at Mapbox and the distributed ETL pipelines used by internal and external customers to turn data into maps. We’re building new ways for people to visualize location data. Check out our Mapbox maps https://www.mapbox.com/maps!
As AI becomes embedded in modern engineering workflows, we value engineers who can thoughtfully integrate AI into design, development, and decision-making. Our interview process will include discussion of how you use AI in your engineering workflow.
WHAT YOU’LL DO
As a Software Development Engineer III on the Maps API team, you will be responsible for balancing rapid development of new mapping tools against the reliability of our services as they scale into new request volumes, markets, and use cases. In a single week on the Maps API team, you might write application code robust to a world’s worth of data, build and deploy microservices, diagnose complex system behavior as global markets drive traffic in unexpected ways, or facilitate continuous delivery at Mapbox.
In this role, you can expect to:
- Lead your engineering team to identify and scope out well-defined tasks.
- Execute on the scope and be accountable for delivering on time with quality.
- Design systems and make architectural decisions that will keep pace with the rapid growth of Mapbox’s customer base.
- Mentor your peers through 1:1s, facilitating design and code reviews, and providing continuous guidance to foster professional growth and technical excellence.
- Promote a culture of operational excellence by meticulously testing and monitoring our systems and code, writing documentation, and being on-call to support the health of our services.
- Reduce technical debt, share your knowledge, and invest in your teammates’ health and happiness, while optimizing application performance and accelerating feature velocity.
- Uphold a culture of collaboration, transparency, creativity, inclusion, and data-driven decisions.
WHAT WE BELIEVE ARE IMPORTANT TRAITS FOR THIS ROLE
- 8-10+ years of experience building scalable high volume low latency backend services.
- Proficiency with Python, NodeJS, and native AWS (CDK, ECS, Step Functions, Lambda, S3, RDS, CloudWatch, CloudFront).
- Experience building mapping and geospatial related products.
- Familiarity with code versioning tools, such as GitHub.
- Able to perform independently all the development tasks, based on designs and specs.
- Self-starter who is communication and outcomes-oriented.
- An empirical analytical approach. You develop strong hypotheses, conduct spikes, and clearly communicate your findings.
- A desire to share your expertise through documentation, mentorship, pairing, and both written and verbal discussion.
- A desire to work with and lead individuals with diverse backgrounds, perspectives, and experiences.
- High quality mindset -- write unit tests, proactively remedy defects and follow through to production.
NICE TO HAVE TRAITS FOR THIS ROLE
- Proficiency in C++
WHAT WE VALUE
In addition to our core values https://www.mapbox.com/about/values/, which are not unique to this position and are necessary for Mapbox leaders:
- We value high-performing creative individuals who dig into problems and opportunities.
- We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people.
- We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company.
- We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply.
HOW WE SUPPORT YOU
- Hybrid/Remote Options: Enjoy flexibility to work comfortably from home or periodically from an office where applicable.
- Country-Specific Care & Coverage: Private health, dental, and income protection plans tailored to elevate your regional statutory benefits.
- Family-First Support: Family care, maternity and paternity leave policies to support your growing family.
- Lifestyle Spending Account: Contributions to support your health, wellness, and personal growth
- Balance & Brainpower: Mental health support for you and your dependents.
- Rest & Recharge: Paid time away, company holidays, and generous absence policies.
- Time Off to Give Back: Dedicated paid volunteering time in addition to your standard PTO.
By applying for this position, you acknowledge that you have received the Mapbox Non-US Privacy Notice https://www.mapbox.com/legal/applicant-privacy-notice/ for applicants, which is linked here. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Mapbox to process your application.
We are committed to a fair and equitable hiring process. We do not discriminate against any protected class.
#LI-Remote
Location: Mapbox Helsinki
Workplace: Remote
Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers.
The Maps API team builds and maintains the applications and infrastructure responsible for creating and distributing Mapbox maps https://www.mapbox.com/maps. Thousands of customers rely on our services to seamlessly handle billions of requests every day, scale in real-time to global events, and enable designers, developers, and analysts to make and share maps we’ve never dreamed of.
Delivering maps means delivering a model of the world that’s changing all the time and needs to automatically support the world’s edge cases – writing systems, fonts, local regulations, and global boundary disputes.
Our team maintains the highest-traffic read APIs at Mapbox and the distributed ETL pipelines used by internal and external customers to turn data into maps. We’re building new ways for people to visualize location data. Check out our Mapbox maps https://www.mapbox.com/maps!
As AI becomes embedded in modern engineering workflows, we value engineers who can thoughtfully integrate AI into design, development, and decision-making. Our interview process will include discussion of how you use AI in your engineering workflow.
WHAT YOU’LL DO
As a Software Development Engineer III on the Maps API team, you will be responsible for balancing rapid development of new mapping tools against the reliability of our services as they scale into new request volumes, markets, and use cases. In a single week on the Maps API team, you might write application code robust to a world’s worth of data, build and deploy microservices, diagnose complex system behavior as global markets drive traffic in unexpected ways, or facilitate continuous delivery at Mapbox.
In this role, you can expect to:
- Lead your engineering team to identify and scope out well-defined tasks.
- Execute on the scope and be accountable for delivering on time with quality.
- Design systems and make architectural decisions that will keep pace with the rapid growth of Mapbox’s customer base.
- Mentor your peers through 1:1s, facilitating design and code reviews, and providing continuous guidance to foster professional growth and technical excellence.
- Promote a culture of operational excellence by meticulously testing and monitoring our systems and code, writing documentation, and being on-call to support the health of our services.
- Reduce technical debt, share your knowledge, and invest in your teammates’ health and happiness, while optimizing application performance and accelerating feature velocity.
- Uphold a culture of collaboration, transparency, creativity, inclusion, and data-driven decisions.
WHAT WE BELIEVE ARE IMPORTANT TRAITS FOR THIS ROLE
- 8-10+ years of experience building scalable high volume low latency backend services.
- Proficiency with Python, NodeJS, and native AWS (CDK, ECS, Step Functions, Lambda, S3, RDS, CloudWatch, CloudFront).
- Experience building mapping and geospatial related products.
- Familiarity with code versioning tools, such as GitHub.
- Able to perform independently all the development tasks, based on designs and specs.
- Self-starter who is communication and outcomes-oriented.
- An empirical analytical approach. You develop strong hypotheses, conduct spikes, and clearly communicate your findings.
- A desire to share your expertise through documentation, mentorship, pairing, and both written and verbal discussion.
- A desire to work with and lead individuals with diverse backgrounds, perspectives, and experiences.
- High quality mindset -- write unit tests, proactively remedy defects and follow through to production.
NICE TO HAVE TRAITS FOR THIS ROLE
- Proficiency in C++
WHAT WE VALUE
In addition to our core values https://www.mapbox.com/about/values/, which are not unique to this position and are necessary for Mapbox leaders:
- We value high-performing creative individuals who dig into problems and opportunities.
- We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people.
- We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company.
- We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply.
HOW WE SUPPORT YOU
- Hybrid/Remote Options: Enjoy flexibility to work comfortably from home or periodically from an office where applicable.
- Country-Specific Care & Coverage: Private health, dental, and income protection plans tailored to elevate your regional statutory benefits.
- Family-First Support: Family care, maternity and paternity leave policies to support your growing family.
- Lifestyle Spending Account: Contributions to support your health, wellness, and personal growth
- Balance & Brainpower: Mental health support for you and your dependents.
- Rest & Recharge: Paid time away, company holidays, and generous absence policies.
- Time Off to Give Back: Dedicated paid volunteering time in addition to your standard PTO.
By applying for this position, you acknowledge that you have received the Mapbox Non-US Privacy Notice https://www.mapbox.com/legal/applicant-privacy-notice/ for applicants, which is linked here. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Mapbox to process your application.
We are committed to a fair and equitable hiring process. We do not discriminate against any protected class.
#LI-Remote
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