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Location: Москва Мы - молодая и перспективная команда внутри крупного банка. Наши сервисы уже эксплуатируются в процессах снабжения сотрудников и подразделений, обеспечивая бесперебойную работу сервисов. Сейчас мы находимся на этапе масштабной технологической трансформации. Наш стек: * Собственные разработки: Java / Python, PostgreSQL, Kafka, Kubernetes. * Вендорские решения: SAP ERP (S/4HANA),SAP EWM. Обязанности * анализ и описание требований к сервисам по ведению контрагентов банка и организационной структуры * проектирование БД * разработка документации, включая спецификации требований к системе, технические спецификации для разработчиков * работа с командой разработчиков для создания и реализации новых функций системы * тестирование и отладка функций системы * проведение приемо-сдаточных испытаний * разработка документации, инструкций для пользователей и администраторов системы * анализ и улучшение производительности и функциональности системы * обучение пользователей и администраторов системы. Требования * опыт работы системным аналитиком не менее 3 лет * опыт проектирования баз данных * опыт работы с SQL * опыт работы с REST API, в том числе их проектирование * знание методологий анализа требований, проектирования и разработки ПО * опыт работы с Agile-методологиями разработки ПО * опыт работы с инструментами для проектирования процессов с использованием BPMN * опыт построения UML-диаграмм * хорошие коммуникативные навыки и способность работать в команде. Будет плюсом: * опыт работы с системами НСИ * опыт работы с системами управления снабжением, логистики и другими ERP-системами. Условия * комфортный современный офис в Москве * график работы – офис * ежегодный пересмотр зарплаты, квартальная и годовая премия * корпоративный спортзал и зоны отдыха * более 400 образовательных программ СберУниверситета для профессионального и карьерного развития * программа адаптации и помощь руководителя на старте (для Junior позиций) * расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа * гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ * подписка Прайм с возможностью совместного использования на трёх близких * вознаграждение за рекомендацию друзей в команду Сбера

Location: Москва Мы строим высоконагруженные ML-системы для обеспечения банковской безопасности. Наш фокус — антифрод, управление рисками, обнаружение аномалий и оптимизация бизнес-процессов и тд. Ищем MLE грейда Middle+ с сильной инженерной базой. Ключевая задача — внедрение и адаптация высокопроизводительных runtime-шаблонов для инференса моделей, автоматизация процессов деплоя и оптимизация Time-to-Market при выводе ML/DL и LLM в промышленную эксплуатацию. Обязанности • развертывание и поставка моделей: Упаковка, деплой и поддержка runtime-шаблонов для быстрого вывода моделей в прод на основе готовых архитектурных решений Оптимизация инференса (ML Serving): • обеспечение требуемого уровня latency и пропускной способности для классического ML (LightGBM, CatBoost и тд) и нейросетей • конфигурирование и поддержка инференс-серверов (Triton Inference Server, vLLM и тд) Интеграция и оптимизация LLM: • вывод в продакшен LLM-агентов и RAG-систем с использованием готовых фреймворков • настройка производительных движков (vLLM, TGI) с применением базовых техник оптимизации (квантование, continuous batching) • реализация механизмов кэширования и фильтрации запросов (Guardrails) Автоматизация пайплайнов: • сборка end-to-end пайплайнов доставки данных и моделей (от логов до Real-time API) • интеграция с очередями сообщений (Kafka) для обработки данных в реальном времени • написание и поддержка DAG-ов переобучения моделей в Airflow Мониторинг и логирование: • настройка базового мониторинга метрик данных и моделей (Data/Model Drift) • интеграция трекинга экспериментов и логирования цепочек LLM (MLflow, Langfuse) • ведение реестра моделей в MLflow Model Registry. Требования • инженерный опыт: От 3-х лет в роли MLE / Backend-разработчика (Python) с опытом коммерческого вывода моделей в прод и пониманием специфики Highload-систем • уверенный Python: Чистый, типизированный код, знание асинхронного программирования (Asyncio) и базовых паттернов проектирования • работа с данными и очередями: Хорошее знание SQL (сложные запросы, оконные функции) и практический опыт интеграции приложений с Kafka MLOps и Инфраструктура: • уверенное владение Docker, базовый опыт работы со средой Kubernetes (запуск подов, просмотр логов, понимание манифестов) • опыт написания пайплайнов в Airflow и интеграции моделей с MLflow Data Science бэкграунд: • понимание математики классического ML и архитектур нейросетей • базовые навыки профилирования кода и оптимизации использования памяти • опыт работы с табличными данными и современным стеком NLP/LLM будет плюсом: • понимание принципов работы корпоративных Feature Store (например, Feast) • опыт работы с векторными базами данных (Qdrant, Milvus, PGVector) • понимание базовых принципов работы CUDA и компиляции моделей (формат TensorRT и тд). Условия * комфортный современный офис рядом с м. Кутузовская * офисный формат работы * ежегодный пересмотр зарплаты, годовая премия * корпоративный спортзал и зоны отдыха * более 400 образовательных программ СберУниверситета для профессионального и карьерного развития * программа адаптации и помощь руководителя на старте (для Junior позиций) * расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа * гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ * подписка Прайм с возможностью совместного использования на трёх близких * вознаграждение за рекомендацию друзей в команду Сбера.

Location: São Paulo, Brazil; Buenos Aires, Argentina; Bogotá, Colombia New opportunities in Latin America! 🟢 Dev.Pro is a US-based software development company helping tech companies build their products and grow their business. We’re remote-first, and we work with independent contractors in over 55 countries, so you’d be collaborating in a multicultural environment on some really interesting projects. We invite a Senior Full-Stack Software Engineer to join our team and work on an orchestration platform for a leading global fintech company. The platform enables business partners to integrate once and offer a growing range of embedded financial products to their clients. In this role, you’ll develop and maintain React.js applications, embeddable widgets, and .NET services, contribute to AWS-based solutions, and support the delivery of secure, reliable, production-ready software. 🟩 What's in it for you: Help shape a growing platform that enables a wide range of embedded financial products Tackle complex engineering challenges across React.js, .NET, AWS, and partner integrations Influence technical decisions, guide the team, and stay hands-on with development ✅ Is that you? 10+ years of experience developing and supporting production software Strong C#/.NET Core skills, including REST APIs, dependency injection, async programming, testing, and secure coding Hands-on experience with React.js, JavaScript/TypeScript, component architecture, state management, HTML, and CSS Experience with PostgreSQL, MongoDB, or similar relational and document databases Experience with microservices, API-first development, third-party integrations, and resilient distributed systems Hands-on experience with AWS, Docker, and Kubernetes/EKS Ability to write automated unit and integration tests and troubleshoot UI, API, data, and cloud issues Experience with Git workflows and CI/CD tools such as GitHub Actions, Jenkins, or GitLab CI Ability to translate requirements into maintainable, well-documented solutions Experience providing technical leadership and guidance to engineering teams Valid U.S. visa and ability to travel to the U.S. for onboarding and knowledge transfer Desirable: Experience with embeddable widgets, micro-frontends, white-label apps, or multi-tenant SaaS Experience with AWS Lambda, Step Functions, ECS batch, S3, KMS, certificate or secret management Exposure to Python services, data pipelines, and unittest Experience with Terraform/Pulumi and GitOps tools (Argo CD) Experience with Splunk, Datadog, Grafana, CloudWatch, distributed tracing, and incident support Background in financial services, payments, embedded finance, lending, or banking 🧩Key responsibilities and your contribution In this role, you’ll combine hands-on engineering with technical leadership to deliver high-quality, reliable software solutions. Develop and maintain React.js applications, portals, and embeddable widgets Build secure REST APIs and microservices using C# and .NET Core Implement business workflows and integrations with finance providers, partners, enterprise APIs, webhooks, file exchanges, and AWS services Design and maintain PostgreSQL and MongoDB schemas, queries, migrations, and data-access patterns Contribute to AWS workloads using EKS, Lambda, containers, and Step Functions or equivalent orchestration Write unit, component, integration, contract, and end-to-end tests Build reusable UI components and improve accessibility, performance, and maintainability Guide engineers and contribute to API/event-contract design, code reviews, architecture discussions, and documentation Support infrastructure automation using CI/CD, Docker, Kubernetes, and infrastructure as code Implement logging, metrics, tracing, and alerts; troubleshoot issues across application layers Collaborate with QA and operations on testing, release readiness, and recovery procedures Our next steps: ✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Signing the Contract Interested? Find out more: 📋 How to Join Us 💻 LinkedIn Page 📈 Our website 💻 IG Page By submitting application, I've read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data . I agree to have my Personal Data being stored and processed by Dev.Pro.

Location: Kyiv, Ukraine; Lviv, Ukraine New opportunities in Ukraine! 🟢 Dev.Pro is a US-based software development company helping tech companies build their products and grow their business. We’re remote-first, and we work with independent contractors in over 55 countries, so you’d be collaborating in a multicultural environment on some really interesting projects. We invite a Senior QA Engineer to join our team and help evolve a large-scale blockchain-based platform for private markets. In this role, you’ll own end-to-end quality assurance, combining hands-on manual testing with building and expanding test automation across backend services, distributed systems, and blockchain integrations. You'll help establish testing approaches and automation practices from the ground up, working closely with engineering teams and business stakeholders to ensure reliable, high-quality releases. 🟩 What's in it for you: Work on an innovative blockchain platform designed to bring trust and transparency to private markets Deepen your expertise in blockchain systems, distributed architectures, and complex integrations Drive the development of test automation frameworks and help shape quality practices across multiple projects ✅ Is that you? 5+ years in QA/SDET roles, covering both manual and automated testing across the full SDLC Strong experience with backend and non-UI test automation Hands-on experience developing, maintaining, and debugging automated tests Strong programming skills for test automation, preferably with TypeScript/Node.js Ability to define QA strategies, test plans, and quality gates from the ground up Understanding of blockchain fundamentals, including wallets, transactions, and blockchain types Experience testing REST APIs and RPC-based interfaces (JSON-RPC, gRPC) Experience with Docker-based test environments and debugging containerized services Experience integrating automated tests into CI/CD pipelines and establishing quality gates Experience with AWS-based infrastructure Experience with MongoDB or PostgreSQL Strong analytical and problem-solving skills to identify risks and propose solutions Ability to independently manage testing activities, take ownership of deliverables, and proactively communicate progress and blockers Ability to adapt to changing priorities and demonstrate a flexible, hands-on approach to testing Ability to define testing scope and balance test coverage between QA and engineering teams Strong communication and collaboration skills across multiple stakeholders and teams Upper-Intermediate+ English level Desirable: Hands-on experience testing blockchain systems, smart contracts, and transaction flows Experience with Go for test automation EVM testing experience using Foundry, Hardhat, or similar frameworks Ability to read and understand Solidity or Rust code for smart contract validation Experience with Layer 2 solutions and blockchain protocol testing Experience testing asynchronous messaging systems (AWS SNS/SQS, Azure Service Bus) Experience with Kubernetes Experience with observability-driven testing Experience testing MCP servers Experience with performance and load testing 🧩 Key responsibilities and your contribution In this role, you'll lead testing activities across blockchain-based applications, from requirements analysis and manual validation to test automation and release support. Review business requirements and technical documentation to understand system functionality and identify testing needs Manually test new features and existing functionality to understand system behavior and guide test automation efforts Define and improve QA strategies, test plans, and quality gates Establish testing ownership and coordinate responsibilities between QA and engineering teams Work closely with engineering and product teams to define test coverage and acceptance criteria Build and maintain automated test suites, frameworks, and test harnesses, focusing on backend, integration, and contract testing Test blockchain integrations, smart contracts, REST APIs, JSON-RPC endpoints, MCP servers, and other blockchain-specific functionality Integrate and monitor automated tests within CI/CD pipelines and quality gates Investigate and troubleshoot issues across distributed systems and blockchain integrations Adjust testing priorities and approaches as project needs evolve Maintain test documentation, report quality risks, and communicate testing progress and blockers Help expand automation coverage and improve QA practices across multiple projects Our next steps: ✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Signing the Contract Interested? Find out more: 📋 How to Join Us 💻 LinkedIn Page 📈 Our website 💻 IG Page By submitting application, I've read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data . I agree to have my Personal Data being stored and processed by Dev.Pro.

Разработка необходимой тестовой документации по задачам (тест-кейсы, документирование автотестов). Разработка и согласование критериев приемки, и тест-кейсов.

Location: Global - Remote About Turing Turing’s mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at www.turing.com . Role: Senior DevOps & Infrastructure Engineer Location : Brazil Experience Level: 5+ years in cloud, infrastructure, DevOps, SRE, or platform engineering Work Model: Remote within Brazil, with regular working-hour overlap with U.S. Pacific Time and participation in a global on-call rotation Why Join Turing? Join Turing's global Infrastructure Engineering team and help build the cloud infrastructure and developer platform that power our business. You will make the systems engineers rely on more reliable, secure, scalable, and efficient as the company grows. This is a hands-on role for an engineer who enjoys turning manual work into durable automation, solving difficult production problems, and raising the bar for operational excellence. You will work across cloud infrastructure, reliability, developer tooling, and security in close partnership with application and security teams. You will have meaningful ownership in a globally distributed team: working regularly with colleagues in U.S. Pacific Time, participating in the shared on-call rotation, and building systems that allow engineers to ship faster with confidence. As the Senior DevOps & Infrastructure Engineer, You Will Own Multi-Cloud Reliability Operate and continuously improve production infrastructure across GCP, AWS, and Azure. Lead incident response, troubleshoot complex issues, drive root-cause remediation, and improve monitoring, logging, alerting, performance, capacity, and cloud-cost efficiency. Build the Developer Platform Build and support engineering platforms, release pipelines, and deployment automation using GitHub Actions, Google Cloud Build, Jenkins, and related tooling. Develop reusable Terraform modules and automate workflows with Python, Go, Shell, or similar technologies. Operate Production Kubernetes Run production Kubernetes and GKE environments across deployment, scaling, networking, security, observability, and troubleshooting. Build infrastructure that is secure and scalable without making engineering teams slower. Secure Infrastructure by Default Design and troubleshoot cloud networking, including VPCs, firewalls, load balancers, routing, DNS, and WAFs. Partner with security and engineering teams on identity and access management, secrets management, network security, and broader infrastructure-security controls. Raise the Operating Standard Use AI-assisted engineering tools to improve log analysis, debugging, troubleshooting, and optimization. Collaborate on scalable architectures and production best practices, mentor engineers, and lead initiatives that improve reliability, security, and developer productivity. The Anti-Sell On-call is part of the job: You will participate in a shared global on-call rotation, respond to production incidents, and carry work through root-cause analysis and durable remediation. Broad infrastructure ownership: This is not a narrow CI/CD or cloud-administration role. You will work across GCP, AWS, Azure, Kubernetes, developer tooling, networking, security, and reliability. Hands-on engineering required: The role is for a builder who can write automation, develop Terraform modules, troubleshoot production systems, and make technical decisions directly. Global-team cadence: Regular working-hour overlap with U.S. Pacific Time is expected. Clear communication and dependable collaboration across time zones are core to the role. Our Senior DevOps & Infrastructure Engineers Typically Have Production GCP experience: Typically 5+ years in cloud, infrastructure, DevOps, SRE, or platform engineering, including hands-on ownership of GCP production environments. Infrastructure-as-code and delivery fluency: Independent experience with Terraform, CI/CD systems such as GitHub Actions, Jenkins, Cloud Deploy, or equivalents, and production Kubernetes. Cloud and networking depth: Strong knowledge of cloud architecture, distributed systems, VPCs, firewalls, load balancers, WAFs, and securing cloud environments. Automation capability: Strong scripting or programming skills in Python, Go, Shell, or equivalent technologies, with a bias toward replacing manual work with repeatable systems. Operational ownership: Experience handling complex incidents, conducting root-cause analysis, communicating clearly, and following through on improvements that prevent recurrence. Top-Tier Candidates Will Have Independent operational experience in AWS or Azure alongside GCP. Experience with configuration-management tooling such as Ansible, Chef, or Puppet. Experience securing containers across Docker, Kubernetes, or GKE. Experience with advanced GCP controls, including Organization Policies, VPC Service Controls, Access Context Manager, and Binary Authorization. Google Cloud Professional certifications or comparable cloud credentials. Values We are client first: We put our clients at the center of everything we do, because their success is the ultimate measure of our value. We work at Start-Up Speed: We move fast, stay agile and favor action because momentum is the foundation of perfection We are AI forward: We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity. Advantages of joining Turing Work at the frontier of AI , helping the world’s leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks. Contribute to leading-edge AI research and showcase your work at top conferences such as ICLR, ICML, and NeurIPS. Bring frontier AI innovation to the enterprise , applying lessons learned from leading AI labs to solve real-world business challenges. Collaborate with and learn from exceptional colleagues with deep AI experience from Google, Meta, Amazon, and other leading technology companies. Move at the pace of AI innovation , with the speed, ownership, and impact of a startup. Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace  and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. For applicants from the European Union, please review Turing's GDPR notice here .

Location: AU: Sydney (45 Clarence St); AU: Melbourne: (260 Burwood Rd); AU: Queensland Remote Worker; AU: New South Wales Remote Worker; AU: Brisbane (243 Edward St); AU: Victoria Remote Worker Workplace: Hybrid The role / impact Reliability is a top strategic priority at Xero, directly influencing customer trust across more than 3,000 services. In this Site Reliability Engineering role, you will help shift reliability into a front-row discipline, moving beyond reactive fixes to uncover and resolve systemic resilience challenges across our global platform. You will partner closely with product teams to design reliability by default, ensuring our systems withstand unexpected events while supporting millions of small businesses. You will take ownership of platform health by building automated tooling, championing chaos engineering experiments, and identifying potential failures before they impact customers. From coordinating incident management rituals and post-incident analysis to introducing load-shedding mechanisms, your contributions will directly safeguard platform availability and elevate engineering practices across the organisation. The team / how they connect You will join a focused Site Reliability Engineering team spanning Australia and the United States, responsible for incident management strategy, artificial intelligence operations tooling, and high-availability frameworks. The team works in close partnership with product and infrastructure squads across Xero, embedding alongside engineers to resolve shared reliability gaps and implement resilient design patterns. Together, the team shares incident commander responsibilities across regions, turning operational learnings into long-term systemic stability. The team is currently working on / Initially, you will focus on - Working across a modern technical stack centred on Kubernetes, AWS (including ECS and managed services), Golang, Python, and C#. - Developing custom Kubernetes operators to automate storage resizing, alert provisioning, and reliability-by-default capabilities for development teams. - Enhancing telemetry pipelines to extract AWS-specific metrics from managed services and route actionable alerts directly to product squads. - Implementing chaos engineering scenarios to test infrastructure failure modes, alongside building API load shedding and rate limiting to protect services against traffic surges. Where and how you can work This role offers the flexibility to work remotely from anywhere in Australia, with office hubs available in Sydney, Melbourne, and Brisbane. Whether you prefer working from home or coming into our collaborative spaces for team gatherings and boost days, we provide the autonomy to create a working routine that suits you best. Here are some of the things we are looking for - You bring a solid background in site reliability engineering or DevOps, with experience diagnosing and strengthening distributed systems. - You have practical experience managing containerised workloads in Kubernetes and running infrastructure on cloud platforms such as AWS. - Your skillset includes practical coding proficiency in Golang, Python, or C#, coupled with curiosity for applying modern AI tools to operational challenges. - You display strong agency and initiative, proactively identifying operational friction and proposing sustainable technical solutions without waiting for instruction. - You demonstrate familiarity with incident management, participating in on-call responses and conducting post-incident reviews that translate into permanent fixes. - You possess clear communication skills, consistently linking technical reliability investments directly to customer needs and measurable business outcomes. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: Remote Workplace: Remote ABOUT BUFFER We create social media and brand-building software for small businesses, creators, and individuals. Our mission is to provide essential tools to help small businesses get off the ground and grow. Through exceptional customer service and uplifting content, we help our customers believe they can succeed and do good along the way. Buffer is a fully distributed team, and we’ve always aimed to do things a little differently. Since the early days, we’ve focused on building one of the most unique and fulfilling workplaces by rethinking a lot of traditional practices. We also default to transparency, so you can read all about our metrics, and our successes and failures along the way on our Transparency Dashboard https://buffer.com/open. We're united by Buffer's values https://buffer.com/about#values, and we hire and work from all over the world. We strive to create a diverse and inclusive work environment, and we are building a culture where underrepresented groups are welcome and can flourish. Please note that we do travel to work together in person once or twice per year, and those events are highly encouraged to build deeper connections among our small team. As you get to know Buffer and consider joining the journey, you can learn more about Buffer on our Journey https://buffer.com/journey page. Still curious to learn more about the experience on the Buffer team? Feel free to read more from Kirsti https://buffer.com/resources/first-30-days-buffer/ and Sabreen https://buffer.com/resources/joined-3-days-before-the-retreat/ as they share their first experiences with Buffer, as well as from Hailley https://buffer.com/resources/8-years-at-buffer/, who captured why she still calls Buffer home after 8+ years. While unusual at Buffer, we're looking for folks in a specific timezone range. This role is currently open to candidates based between UTC-3 and UTC+3. That gives you overlap with our current security engineer in Sri Lanka and most of our Engineering team, and lets the two of you share incident coverage so neither of you has to work through the night. ABOUT THE ROLE We're hiring a hands-on security engineer to be the tech lead for Buffer's Security team. You'll work alongside Adnan https://www.linkedin.com/in/adnanissadeen/, who has carried security at Buffer for years. Together, you’ll own security and compliance for a 15-year-old profitable company that is rebuilding itself around AI. Two things make this the right moment. Buffer’s product surface is growing: in May, we launched a public GraphQL API with an MCP server and CLI. More than 35,000 organizations have connected an AI tool to Buffer, and we are planning to build a plugin ecosystem on top. Internally, we're becoming an AI-native organization: MCPs on our Claude Team plan, custom connectors, internal tools, and Roo, our own internal agent. We're small and lean, with few processes, and we run on trust around access and permissions. We don't want to lose that, but the surface now grows faster than one person can cover. That means the usual security playbook won't work here. We don't buy enterprise plans for every tool, and we don't make people justify every access request. You’ll make the secure path the easy path to follow. Your role will be to set the direction for security at Buffer and to do much of the work yourself. You'll decide which open security problems to address first, write code to fix some of them, and lead incidents when they happen. We're looking for an enabler and a team player, not a gatekeeper. This is a generalist role by design. WHO YOU’LL WORK WITH You’ll report to Miguel, https://www.linkedin.com/in/migueldavid/ Engineering Manager for the Infrastructure and Security teams. Day-to-day, the Security team is you, Adnan, and Miguel. Adnan knows how everything at Buffer fits together and where the sharp edges are. Together, you’ll own planned security work as well as the work that keeps the lights on: the security inbox, requests from other teams, maintenance, and chores. You’ll lead the team’s direction and standards. You will also work closely with product engineering teams to ensure that what we build meets a strong security bar. That means collaborating on tech spec reviews and growing the group of security champions across the teams. Your peers from our Advocacy (customer support) and People teams will rely on you to support them with security and compliance needs that come up in their work, from customer security questions to vendor reviews and policy. WHAT YOU’LL BE WORKING ON - 🧭 Lead security at Buffer. Define the strategy and roadmap, set priorities, drive execution, and change how we work where it matters. If you see a problem outside your lane, say so and drive the fix. - 🧰 Build. Identify the problem, define the solution, then build it with Adnan: tooling, automation, processes. - 🔁 Put security in the development loop. Check on every PR, threat modeling in tech specs, dependency, secrets, and supply chain hygiene, and review steps that hold up as more of our code is written with AI agents. - 🔐 Advance operational security. Secure our day-to-day operations to meet industry-wide standards while maintaining the flexibility afforded by Buffer’s high-trust environment. - 💡 Keep the lights on. Security inbox, requests from other teams, maintenance and chores, shared with Adnan. Much of this is manual today, and we’d love you to automate what you can. - 🚨 Lead incidents and take part in our engineering-wide on-call rotation. Set the standard for how we run a security incident, then hold the team to it. Run tabletops with the rest of Engineering, and ensure the gaps are fixed. - 🤖 Secure the AI surface. Threat-model what we’re building, from agents with tool access to connectors and in-product AI, and set guardrails so Buffer can move fast on AI without guessing. - 🐛 Run vulnerability disclosure. Triage reports from outside researchers, fix or route the real ones, and decide how the program grows. - 🤝 Own compliance and customer trust. SOC 2 and Meta platform compliance are the big ones today. We want them to make Buffer safer, not only to pass audits, but also to automate evidence where you can. Security questionnaires reach us through Advocacy. Help answer them, and build what lets customers find answers on their own (a Trust Center, for example). HELPFUL SKILLS AND EXPERIENCE - You’ve been the senior security person somewhere without a CISO above you. You know what it means to set direction without a mandate and earn it through work. - You have hands-on application and API security depth in a multi-tenant SaaS, ideally one with a public API: authorization models, OAuth and OIDC, session and auth flows, IDOR and SSRF, and threat modeling. You've found these bugs and fixed them, not only reported them. - You write code. You can read and change a TypeScript codebase well enough to ship a fix and review someone else’s (legacy PHP and Python show up more rarely, too). - You’ve led security incidents end-to-end, including the writing of status updates, customer comms, and postmortems that people act on. - You’ve worked with AWS, Kubernetes, and Cloudflare, or similar, enough to reason about infrastructure risk with an infrastructure team. You don’t need to run it. - You’ve run a SOC 2 or similar program, or worked closely with one, and you’d rather automate evidence collection than do it by hand. - You've run or triaged a vulnerability disclosure or bug bounty program, and you can tell a real report from noise quickly. - You have strong opinions, and you can hold them loosely. You are comfortable disagreeing with a senior engineer’s design, and working together to find the best solution (sometimes changing your mind when their argument is better). - You’re fluent with modern AI tools, and you use them to multiply your output and your team’s. You’ve thought hard about securing systems that use them. - You thrive in remote, async environments, and you follow through. You're clear in your thinking and generous with context, and you close the loop on what you commit to. Most of your influence here will be written. - Bonus points if you’re already a Buffer user or familiar with social media management tools. OUR TECH STACK - Product. Node.js (TypeScript) across most services in a monorepo, backed by MongoDB; a REST API and PHP being retired for legacy services. iOS and Android apps. A public GraphQL API, MCP server, CLI, and connectors. - Infrastructure. AWS (EKS, IAM, SQS, S3, CloudFront), Terraform, ArgoCD, GitHub Actions, Cloudflare (WAF, Zero Trust, Workers, DNS). - Security and compliance. Vanta for SOC 2, Dependabot, gitleaks, AWS GuardDuty, Cloudflare WAF and Zero Trust, Action1 for device management, 1Password, and Google Workspace as the identity layer. - Observability and incidents. Datadog, Sentry, incident.io http://incident.io, and PagerDuty. - AI. Claude Team across the company, internal agents and MCP servers built in-house, in-product AI features. APPLY FOR THE JOB Do you believe you're a fit for this role and want to join the Buffer team? We'd love to hear about you! Here's what our hiring process looks like: 1. Application. A short form with your CV, LinkedIn, a few yes/no questions, and an example of your writing. 2. Questionnaire. If there’s a match, we’ll email you a short set of questions to learn a bit more about you! 3. Interview process: Meet with several teammates across a few Zoom calls, starting with Miguel https://www.linkedin.com/in/migueldavid/, Engineering Manager for Infrastructure and Security, and the hiring manager for this role, and then a handful of other Buffer teammates and peers. 4. Take-home exercise. During our interview process, we'll ask you to do an asynchronous task so we can see your work in practice and discuss it live. 5. Meet the CEO. Get to know Joel https://www.linkedin.com/in/joelgascoigne/, our Founder CEO. 6. Collaboration period. Two paid days working with the team on a real project, so that we can each see what it's like to work together. PRIVACY POLICY By submitting the application, you consent to Buffer collecting and processing your personal data for recruiting purposes. Find more details in our Privacy Policy https://buffer.notion.site/Privacy-Policy-for-Applicants-230a7f5a00fd80e48478f09171d18a24?pvs=143.

Location: Remote, Canada GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. About the role As an Intermediate Backend Engineer, you will take backend features and improvements from clarifying the problem through shipping them and following up in production. You will work within a product area, partnering with Product Management, Frontend, Infrastructure, and Security to deliver predictably and contribute to the quality, security, performance, and maintainability of shared backend code and services. You will be trusted to work with minimal guidance, to know when to seek help, and to communicate clearly in a remote, asynchronous environment — with other tenured engineers alongside you to review your work, think through hard problems with you, and help you grow. Why you’ll love this role Ownership: You'll take features from requirements through delivery and follow-up; your code will run on a platform used by millions of users. Learning and Growth : You’ll work alongside your engineering team, who treat code review and design review as a learning loop rather than a gate — one of the fastest ways to grow your engineering judgment. Innovative Culture: You’ll use AI as a genuine part of daily engineering work, developing the judgment to know when to trust it and when not to. Autonomy: You’ll thrive in our remote-first, asynchronous organization, where clear written communication and self-direction are the pillars of success. User-Centric Collaboration: You’ll partner closely with PMs and designers to shape requirements, so you understand why you’re building something, not just what. What you’ll do Own and Ship Features: Design, implement, test, and ship backend features and improvements with minimal guidance, working in Ruby/Rails, Go, or any other modern languages. Build for Production: Write maintainable, secure, observable, and performant code. Design and maintain APIs, background jobs, integrations, and bounded service functionality, and work with data models, migrations, indexes, and query behavior. Test and Review: Add and improve automated coverage — unit, integration, contract, and end-to-end where appropriate — and review others’ code for correctness, maintainability, security, performance, and operational risk. Operate What You Build: Investigate build, test, deployment, and runtime failures at the feature boundary, identify technical debt and propose practical improvements, and take part in on-call or operational support where your team’s ownership model requires it. Leverage AI: Use AI productively in daily work, validate what it produces, and understand where its limitations matter. On Call Support: Take part in on-call or operational support where your team’s ownership model requires it. What you’ll bring Backend Fundamentals: Professional experience building and shipping production backend applications, with strong programming, API, database, testing, debugging, and performance fundamentals. Adaptability: Experience with Ruby/Rails, Go, or any other modern backend language. We value the ability to learn and adapt over mastery of a single language. Feature Ownership: The ability to take a feature from clarification through delivery and follow-up, working independently while seeking input at the right time. Practical Judgment: Sound instincts about security, reliability, performance, maintainability, and operational risk, plus an understanding of modular backend boundaries and the consequences of coupling. Clear Communication: Strong written communication and effective collaboration in a remote, asynchronous environment. AI Fluency: Practical experience with AI coding tools, including the ability to review and correct what they generate. Helpful experience Production Go services, APIs, concurrency, profiling, or gRPC. Docker, Kubernetes, Helm, CI/CD, or cloud deployment. Rust, particularly for systems, security, performance, or platform work. PostgreSQL, schema evolution, caching, queues, messaging, or event-driven workflows. Observability using metrics, logs, traces, dashboards, and alerts. Contributing to a modular monolith, bounded context, shared component, or independently operated service. Remote-Global How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote USA Who are we? Tripledot Studios is one of the largest independent mobile games companies in the world. We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios. Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users. Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others. We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who LOVE making games. Our ambition is to be the most successful games company in the world, and we’re just getting started. This role will be working with Lion Studio. Lion Studios is a mobile games publisher that works with mobile developers to get their games discovered by players around the world. Headquartered in San Francisco, Lion Studios’ creative and strategy teams utilize their expertise to help game developers break through the noise and grow their businesses. Since launching in 2018, Lion Studios has driven 90% of its games to the Top 10 in the App Store and Google Play and helped drive 16 games to #1 in the US App Store’s Top Free chart. About the Role Lion Studios is looking for an Infrastructure & Backend Engineering Lead to own and evolve the technical foundation behind our games, analytics systems, internal products, and web services. This role combines technical leadership with hands-on engineering across AWS, data infrastructure, backend and game services, and web infrastructure. You’ll help set technical direction, lead the team, and work alongside engineers to design, build, and improve the systems that support Lion and our games. We’re looking for someone who can keep critical systems reliable while also looking ahead, identifying opportunities, and driving technical improvements across the organization. What You’ll Own Cloud & Infrastructure Own our AWS infrastructure, architecture, reliability, monitoring, security, and cost optimization. Drive infrastructure automation, CI/CD, observability, and operational best practices. Design and implement improvements to our cloud infrastructure and shared services. Support infrastructure and hosting for internal products, websites, APIs, and other services. Data & Analytics Infrastructure Own the infrastructure behind our analytics stack, including Snowflake and high-volume game event pipelines. Improve the reliability, performance, scalability, and cost of our data infrastructure. Work closely with Analytics and BI to evolve the underlying data platform. Help design and implement changes as our data and analytics needs grow. Backend & Game Services Own shared backend services, APIs, game servers, and live game infrastructure. Design and build backend systems alongside the team. Help define architecture and hosting strategies for services used across our games. Support studios and internal teams integrating with Lion’s backend systems. Technical Leadership Build and own the technical roadmap for the team. Lead engineers and stay involved in architecture, implementation, code reviews, and solving complex technical problems. Proactively identify technical problems and opportunities and drive them forward. Turn ambiguous business and technical problems into clear options, recommendations, and execution plans. Build strong relationships across Engineering, Analytics, Product, QA, Solutions, and our partner studios. Own projects through rollout and beyond, including monitoring, feedback, adoption, and iteration. What We’re Looking For Strong software engineering background with experience building and operating production systems. Strong experience with cloud infrastructure, ideally AWS. Strong backend and distributed systems experience. Experience with modern data infrastructure and high-volume data pipelines. Snowflake experience is strongly preferred. Experience with infrastructure as code, CI/CD, monitoring, automation, and cloud cost management. Experience leading engineers and owning technical roadmaps. Comfortable working across code, infrastructure, architecture, and production systems. Strong technical judgment and the ability to make decisions across multiple areas of engineering. Strong ownership and follow-through from initial idea through launch, measurement, feedback, and iteration. Ability to identify opportunities and drive improvements without needing everything to be fully defined upfront. Strong communication skills and the ability to work across technical and non-technical teams. Nice to Have Experience in mobile gaming, consumer mobile products, AdTech, or another high-scale environment. Experience operating live game services or other highly available backend systems. Experience with Kubernetes, Terraform, Kafka or similar event infrastructure, and modern observability tools. Experience with Snowflake optimization and large-scale analytics workloads. Experience working with distributed teams and external development studios. What Success Looks Like You’ll help set the technical direction for the systems that power Lion Studios and work with the team to bring that direction to life. Our infrastructure is reliable, scalable, and cost-conscious. The team has clear technical direction, projects have strong ownership from idea through rollout, and we’re continuously improving the systems and services that support our games and teams. Working at Tripledot Studios: Time Off: Flexible Discretionary Time Off policy in addition to bank holidays to relax and refresh throughout the year. Financial: Generous 401k match, discretionary bonuses, and competitive salaries. Health & Wellness: Comprehensive Medical, Dental, and Vision coverage. Employee Assistance Program: Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand. Continuous Professional Development: Propel your career with continuous opportunities for professional development. Family-Friendly Culture: A generous parental leave policy and a supportive, family-friendly culture. Regular company events: Yearly on-site events that celebrate our achievements and our team spirit. This role is currently open to remote candidates based in the following U.S. states: California, Colorado, Florida, Georgia, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Hampshire, New Jersey, Oregon, Rhode Island, Texas and Washington. Candidates based in Dallas will follow a hybrid work arrangement with our Dallas studio, with four days per week in the office (Monday–Thursday). The anticipated base salary range for this role is $150,000–$185,000. Compensation decisions are made based on the unique qualifications, experience and circumstances of each candidate. Actual compensation is determined based on a variety of factors, including, but not limited to an individual's skills, experience, education, training, licenses and certifications (where applicable), as well as business and organizational needs. The final compensation package will be based on the specific position offered in addition to a full range of medical and other benefits. Tripledot Studios is proud to be an equal-opportunity employer that is committed to inclusion and diversity. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or other legally protected characteristics. As part of our interview process, we may use AI-enabled tools to assist with note-taking and summarizing conversations. These tools are used only to support our recruiters and interviewers. They are not used to screen applications or make hiring decisions. All candidate evaluations and hiring decisions are made by people. This opening is for an existing vacancy. All legitimate Tripledot roles are only posted on our official careers page and LinkedIn and we do not conduct job interviews via messaging apps like WhatsApp, Telegram or others. We never ask for personal or financial information during interviews. Sensitive information is only ever requested after a formal written offer through official channels.  Any attempt to do so may be the result of a scam or phishing attack, and you should not engage. Our in-house recruitment team will only contact individuals through their official Company email addresses (tripledotstudios.com)

Обязанности: Разрабатывать функциональное ПО по подробным техническим заданиям, программировать внутреннюю логику и выполнять рефакторинг. Автоматизировать генерацию отчётов и парсинг данных.

-Развивать ИИ-агентов: обработку сообщений, вызов внешних функций, проверку ответов нейросети и защиту от ошибочных действий. -Разрабатывать и поддерживать интеграции с YClients, мессенджерами, CRM и платёжными системами.

Location: London, United Kingdom - Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the Company Help us build the world's most reliable, on-demand logistics engine for last-mile delivery! We're bringing on experienced engineers to help us create and maintain a 24x7, no downtime, global infrastructure system that powers the company’s three-sided marketplace of consumers, merchants, and riders. About the Role We are looking for experienced engineers to join the EU Traffic team, based at Deliveroo, part of DoorDash, and help build the next generation of DoorDash’s Traffic platform. We are building a single, shared platform designed to serve DoorDash, Deliveroo, and Wolt, so your work will shape reliability and security for all three marketplaces. Our team owns the infrastructure that carries every request into and through that platform: the edge, where we manage Cloudflare (CDN, DNS, rate limiting, bot mitigation) and the ingress systems for external traffic, and service-to-service (S2S) communication, where we run the service mesh and the authentication that secures calls between thousands of services across multiple regions. You will work on core components of our traffic stack, including our Cloudflare edge configuration (managed as code), and service-to-service authentication and authorization (workload identity, token issuance and validation at the mesh layer). This role sits at the intersection of distributed systems, networking, and security. It includes designing, building, and maintaining systems that must operate reliably and efficiently across some of the most critical and latency-sensitive workloads at DoorDash, from the first byte at the edge to the last hop between services. You will report to the Engineering Manager of the EU-Traffic Team within the Infrastructure organization. This role is hybrid working from London. You’re excited about this opportunity because you will… Design and build large-scale distributed systems that are high RPS and latency sensitive Troubleshoot, debug, and fix issues that affect production and maintain our SLAs Work collaboratively with other platform and product engineers to deliver on feature requests and solve their problems Find ways to improve the team’s productivity and operational capabilities through the use of automation, AI tools, and other avenues Participate in a shared on-call rotation and help lead production investigations and incidents, with support from teammates Mentor and learn from teammates through design reviews, pairing, and incident reviews We’re excited about you because… You have 5+ years of experience as a software engineer in infrastructure, networking, or platform engineering/SRE Experience operating edge technologies at scale, such as CDN, WAF, proxy layers, and DNS Solid understanding of networking fundamentals like TCP/IP, HTTP, HTTP/2, gRPC, Load Balancing Background working on and debugging high-QPS or latency-sensitive systems You’re curious, collaborative, and comfortable making progress in ambiguity You work AI-first: you delegate to and orchestrate coding agents (e.g., Claude Code, Codex, Cursor) across design, implementation, testing, incident response, and releases If you don’t meet every requirement but are excited about this work, we’d still love to hear from you. Bonus points if you… Experience with programming languages like Go, C++, Python or Rust Experience with AWS, especially with networking primitives like LBs, Privatelink, etc. and Kubernetes or other container management tool Experience with service mesh technologies such as Envoy, Istio or Linkerd Familiarity with xDS or control plane architectures Experience building RPC frameworks or client-side networking libraries Experience with Infrastructure as Code tooling like Terraform Experience with Gitops delivery tooling such as ArgoCD, Helm, Atlantis. Track record of sharing prompts, tooling, and practices that make a whole team faster with AI Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Position summary You own engineering for the Unimatch Lab holding: technical leads, product CTOs, engineers, and infrastructure. You are the single technical gate for how the holding builds and ships.

Location: United States (Remote); Canada (Remote) Workplace: Remote ROLE SUMMARY Join our dynamic team as a Staff Application Security Engineer, where you'll play a pivotal role in securing the Temporal development pipeline, product, and customer execution environment. In this position, you'll work closely with software engineering teams and customers to build security deeply into our platform across multiple clouds. You'll also build production ready AI assisted security workflows with the right guardrails. We're looking for individuals who are passionate about enabling engineering teams to build and ship securely, serving as trusted security partners across the organization. WHAT YOU’LL DO - Collaborate with product and engineering teams to integrate security principles into the design and architecture of products. - Lead complex threat modeling and risk assessments to identify vulnerabilities and potential attack vectors across the full product surface. - Drive strategy, influence architecture, and set direction for security across multiple teams or org-wide. - Manage the Secure Development pipeline including code security and 3rd party library supply chain security. - Stay current on emerging standards and guidance (e.g. OWASP Top 10 for LLMs, MCP security specifications) and translate these into actionable internal policy. - Own responsibility disclosed vulnerabilities in both Cloud and Open Source products. - Able to participate in on-call rotation. WHAT YOU’LL BRING - Bachelor’s degree in Computer Science, Cybersecurity, or a related field (or equivalent experience). - 7+ years in application or product security or a related role. - Proven partnership with engineering teams, bringing security expertise to the planning and development process. - Ability to write production-quality code in at least one programming language, with a history of development beyond simple scripting. - Knowledge of encryption, authentication, and secure communication protocols. - Familiarity with tools like SAST, DAST, and penetration testing frameworks. - A deep understanding of application architecture and design principles, ability to effectively identify vulnerabilities across multiple programming languages - Excellent communication and ability to explain complex security concepts to non-technical stakeholders. - Kubernetes security posture management and auditing, including workload hardening, RBAC design, and admission control. - Demonstrated experience with multi-tenant security architecture, including data plane isolation, control plane hardening, and cross-tenant data leakage prevention. NICE TO HAVE - Distributed computing and related vulnerability experience. - Familiarity with Go. - Running a Security Champions program. - Open Source automation or automation projects. - Expertise in other areas of security. - Security conference talks or published research. Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity. Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Lisbon, Portugal or London, UK About the Role Cloudflare built its reputation helping build a better Internet, defending millions of sites, giving away SSL and DDoS mitigation when the industry charged premium prices. In an acceleratingly dangerous world, the scope of that mission has changed. We are becoming something more: critical infrastructure. Banks run their payment rails on us. Governments run public services on us. Media companies depend on us during live events. Health systems depend on us to provide care. Reliability for these customers is no longer a feature of our product. It is a mission. Serving that customer base demands a different operating model. Traditional support organizations route tickets. Traditional engineering organizations ship features. Neither alone is enough when the stakes are this high. We are pivoting to something different: a customer-facing engineering organization, directly engaged with our customers at scale. This is work a central dev team cannot do from the inside of the network. The Customer Reliability Engineering function is the spine of that pivot. CRE is SRE applied outward, the same engineering discipline, applied to the reliability of the systems our customers run on Cloudflare. You are the engineer who owns the problems that matter most to the customers who matter most, and you contribute directly to our products and tooling, in partnership with Product Engineering, to hold that standard across the entire customer base. The Role CRE is a rapid response team and a proactive engineering team. You fix things at the edge as they come up, and you help build the product capabilities that identify customer issues before they become a crisis. Both modes are equally core. Rapid response. When a customer issue surfaces that is high-severity, cross-layer and complex, you are the engineer who answers. You reproduce the defect, isolate the root cause across Cloudflare's infrastructure and the customer's stack, drive the fix with Product Engineering, and confirm resolution. You hold on-call for high-severity incidents as part of a global shift rotation. Proactive engineering. When no fire is burning, you work with Product Engineering and our platform teams to build the capabilities that make the next fire cheaper or unnecessary: telemetry pipelines that correlate signals across the customer base, detectors that fire before a human notices, diagnostic tooling that scales across hundreds of customers, automation that reduces toil for Customer Support. Every incident you carry generates engineering output that reduces the cost of recurrence. The work compounds. Cloudflare is building CRE as an AI-native function. You will work with and help build agents and tooling that pre-diagnose incidents, surface relevant logs and configuration, and propose fixes with cited evidence. Engineers who ship AI-assisted diagnostics are the ones defining this discipline. What You Might Work On Rapid response: Own a Sev-1 incident where a large financial services customer sees asymmetric latency from a single POP. Trace it through BGP routing and identify transit provider policy change that is required to resolve. Diagnose a recurring WebSocket disconnect a media customer has been experiencing across multiple release cycles. Isolate it to a specific interaction between a Cloudflare service release and the customer's connection lifecycle. Drive the fix with the owning engineering team. Partner with a government customer's SRE team during an active DDoS event. Help them shape their Magic Transit and WAF configuration in real time. Proactive engineering: Build, with Product Engineering, a distributed tracing capability that correlates Cloudflare edge signals with customer origin metrics so a single query tells the story of a failing request end-to-end. Ship a detector for a class of WAF false positives silently degrading several customers. Get it into production before the next renewal cycle. Prototype an AI agent that takes a new customer case, pulls relevant logs and config, and proposes a root cause with linked evidence. Deploy it internally. Measure whether it makes engineers faster. Iterate. Responsibilities Rapid incident response and root cause analysis. Own the most complex, high-severity customer issues end-to-end, from first signal through confirmed resolution. Lead deep-dive debugging across the full stack: edge, network, DNS, transport, APIs, application, customer-side configuration. Reproduce defects, validate fixes with Engineering, and confirm customer-side resolution. Produce postmortems other engineers rely on. Hold on-call for high-severity incidents as part of a global rotation that includes weekends. Proactive reliability engineering. Analyze support and telemetry signals across the customer base to find systemic risks before they become incidents. Contribute monitoring, detection, and diagnostic capability to the core product and the engineering systems that give Customer Support early visibility into customer-affecting issues. Define customer-facing reliability metrics (error rates, resolution times, repeat-contact rates) and drive measurable improvement. Write automation that reduces mean-time-to-detect and mean-time-to-resolve. Cross-functional partnership. Manage the technical escalation lifecycle with clear ownership and timely communication. Partner with Product Engineering to drive fixes, workarounds, and configuration changes that address underlying gaps. Represent the customer reliability perspective in engineering syncs, incident reviews, and post-mortem processes. Technical leadership and enablement. Raise the technical floor of Customer Support through pair-debugging, structured knowledge transfer, and shared tooling. Document diagnostic procedures and resolution patterns in runbooks, internal knowledge bases, and AI skills. Share insights from customer-facing incidents to improve product documentation and operational readiness. Product and platform depth. Maintain deep, current expertise across Cloudflare's product portfolio: edge networking, DNS, CDN, WAF, DDoS mitigation, Zero Trust, Workers, and our developer platform. Anticipate customer impact from new releases and architecture changes. Serve as a go-to subject-matter expert in one or more domains. Requirements Minimum 5 years of hands-on experience in site reliability engineering, escalation engineering, systems engineering, or a comparable deeply technical support / operations role, with at least 2 years in customer-facing environments. Strong foundation in networking and security: TCP/IP fundamentals: OSI model, IPv4/IPv6 addressing, subnetting, routing, switching. Core protocols: DNS, HTTP/S, TLS/SSL, SMTP, SNMP, NTP. Routing protocols: BGP, OSPF, including path selection and route propagation. Firewall concepts: stateful/stateless inspection, rule sets, NAT, ACLs. VPN and encryption: IPSec, SSL/TLS tunnels, GRE. Zero Trust architecture, network segmentation, modern security models. Proficiency with observability and diagnostic tooling: packet capture and analysis (Wireshark, tcpdump), log aggregation (Kibana, Elasticsearch), metrics dashboards (Grafana), distributed tracing. Strong scripting and automation skills (Bash, Python) with a track record of shipping tooling that improves reliability and reduces toil. Experience with incident management, postmortem culture, and SLO/SLI-based reliability practices. Excellent written and verbal communication. Able to convey complex technical information clearly to engineers, leadership, and customers. Comfort owning ambiguous, cross-layer problems. Composure under pressure during high-severity incidents. Desired Skills & Experience SRE, DevOps, or platform engineering experience with direct customer-facing accountability. Deep expertise at both L3/L4 (network infrastructure) and L7 (application protocols, DNS, HTTP, WebSocket). Expert-level proficiency with Linux command-line tools: curl, dig, git, traceroute, mtr, strace, ss. Data-at-scale analysis using SQL, PromQL, or equivalent. Familiarity with CI/CD pipelines, infrastructure-as-code (Terraform, Pulumi), and container orchestration (Kubernetes, Docker). Track record of building internal tooling or diagnostic utilities that measurably improved team efficiency. Demonstrated technical leadership: mentoring engineers, driving cross-team initiatives, influencing outcomes without direct authority. Experience applying AI/ML to production engineering or operational workflows. Comfort engaging directly with enterprise customer engineering teams, including on calls during incidents. Bonus Points Active Cloudflare user who understands the platform as a practitioner. Hands-on experience with Workers, Pages, R2, D1, or other developer platform services. Cloud networking and security experience across AWS, Azure, or GCP. Web programming (HTML, JavaScript) and regular expressions. Chaos engineering or formal reliability frameworks (e.g., Google SRE principles). Managing or configuring non-HTTP services: email, DNS authoritative/recursive, FTP, SSH. Compensation ● For Portugal based hires: Estimated annual salary is between € 61,000 - 84,000 The final offer will be inclusive of time exemption, in alignment with the applicable law and collective bargaining agreements. Equity This role is eligible to participate in Cloudflare’s equity plan. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

As a Customer Support Specialist, you're part of our global support team. You resolve technical issues on our GPU cloud and hand over to teammates in other time zones, so customers get help around the clock.

The Cloud Engineer (Automation) is responsible for designing, building, operating and improving production-grade automation for Smile Digital Health, its clients and partners. This role will be responsible for the pipelines, infrastructure as code, environments and recovery procedures, that the platform runs on.