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Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As a Staff Technical Account Manager, you’ll join 1Password’s Technical Account Management team, helping customers realize long-term value from their investment through implementation, adoption, and ongoing technical guidance. You’ll support complex customer environments, advise on identity, access, device trust, and Software as a Service (SaaS) security, and help shape scalable practices that advance 1Password’s mission to create a safer, simpler digital future. This role reports to the Sr. Manager of Technical Account Management and Solution Architects. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. This is a remote opportunity within the US or Canada. Note: All go-to market roles will have an in-person onboarding in Toronto. What we're looking for: - Required: 8+ years of experience in a customer-facing technical role, such as Technical Account Manager, Solutions Architect, Solutions Engineer, or Implementation Consultant, ideally in a SaaS or Business-to-Business (B2B) security environment. - Required: Experience leading technical onboarding and implementation conversations with technical and business stakeholders across complex customer environments. - Required: Strong communication, storytelling, and demonstration skills, with the ability to translate technical concepts into clear business value. - Required: Experience with identity technologies and protocols, including Single Sign-On (SSO), Security Assertion Markup Language (SAML), OpenID Connect (OIDC), and System for Cross-domain Identity Management (SCIM), as well as security frameworks such as SOC 2, ISO 27001, and the General Data Protection Regulation (GDPR). - Required: Experience with SaaS products, cloud infrastructure, scripting or software development, DevOps practices, and tools such as Docker, Kubernetes, and command-line interfaces. - Required: Ability to work autonomously in a remote-first environment, mentor peers, improve team practices, and collaborate effectively across functions. - Preferred: Experience with 1Password or other password managers, SaaS lifecycle management, Mobile Device Management (MDM), device posture tools, and advising customers on evolving artificial intelligence (AI) technologies. What you can expect: - Own complex post-sale technical relationships, guiding customers from onboarding through adoption and renewal. - Lead technical implementations, including integrations, configuration, and security reviews. - Serve as a trusted technical advisor for strategic accounts and help customers achieve meaningful business outcomes. - Partner with Customer Success Managers to identify risks, support expansion opportunities, and maximize customer value. - Represent the customer perspective internally while collaborating with Product, Marketing, Support, and other cross-functional teams. - Create and maintain scalable resources, playbooks, knowledge-base content, processes, and metrics. - Mentor team members, contribute to enablement, support team leadership activities, and serve as an escalation point for complex technical challenges. USA-based roles only: The annual base salary for this role is between $143,000 USD and $207,00 USD, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $143,000 CAD and $207,000 CAD and is commission-eligible. The role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. This is a Director-level individual contributor role, designed for an experienced leader who drives strategic impact through deep expertise, cross-functional influence, and ownership of key initiatives rather than direct people management. Reporting to the Senior Director of Product, the Director of Product, AI Growth grows 1Password's new business in artificial intelligence. In this role, you own driving growth for our AI opportunities by identifying which customers we target, which outcomes we win on, and proving it with design customers. You scale growth through our go-to-market organization and through partnerships with the agent ecosystem and channel partners. How we’re using AI today Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers. This is a remote opportunity within Canada and the US. What we're looking for: - Minimum of 8 years of product management experience, including experience carrying a revenue or adoption target, with a preference for experience in security products, agentic products, or developer tools. - Experience owning the strategy for a new product area or market entry, and taking it from hypothesis to customers running in production. - Experience working directly with enterprise customers on a technical deployment, as the person accountable for the outcome, and turning what those deployments proved into a repeatable motion a sales team can run. - Experience building technology partnerships and integrations, including judging where a product should sit in a larger technology ecosystem and working with business development on commercial terms. - Technical depth to hold a credible conversation with developers and security architects about how AI agents are built, deployed, and given access to systems. - Demonstrated ability to build alignment across go-to-market and engineering teams toward a shared goal, without direct authority over either. - Demonstrated ability to make decisions and move work forward with incomplete information in a fast-changing market. - Takes ownership end to end, including the work that falls between teams. - Works AI-first: uses agents in daily work, and applies their own judgement to decisions, product taste, and customer and internal relationships. - Preferred: familiarity with agentic access products, meaning the products that give AI agents credentials and access to the systems they work in. What you can expect: GROWTH STRATEGY - Own the growth thesis for 1Password's AI opportunities, covering the customer segments we target, the outcomes we deliver that we win on, and the workflows we get embedded into. Revise it as evidence arrives from customers, partners, and the market. - Form and test hypotheses using customer feedback, product usage data, partner input, and market research gathered with the go-to-market, product, user experience, and product marketing teams. - Lead a weekly business review that brings the voice of the customer, field feedback, and product usage telemetry into one view, so the team can refine targets, forecast the roadmap's impact on growth, and prioritize the blockers that hold adoption back. - Identify what stops customers from adopting, and drive each blocker to a resolution with the product team that owns it. DESIGN CUSTOMER PROGRAM - Run the design customer program for new artificial intelligence opportunities, from selecting customers through to delivered outcomes. - Act as the general contractor for each design customer: the single person accountable for getting that customer deployed on 1Password for their agentic access, and for delivering the security and convenience outcomes they came for. Coordinate every team the deployment touches, and build what it requires together with a forward deployed engineering team. - Bring in solutions engineering, customer success, and product managers to help each customer reach their goal, and run feature betas with the product managers who own those features. - Turn what the program proves into the repeatable signal the company needs to scale, meaning the customer evidence, the deployment pattern, and the measured outcomes that the go-to-market and channel teams build sales plays on. - Improve the program each cycle so it reaches more design customers, raises delivery success rates and customer satisfaction, and shortens the time it takes the company to commercialize a new product. PARTNERSHIPS - Decide where 1Password should play in the customer's artificial intelligence stack to deliver the most customer value in securing agent access. Agent access can be controlled at several points in that stack, so weigh those points and choose the ones that solve the most of the customer's problem, rather than the ones we fit into most easily. Base the call on how customers run AI today and on how the industry is evolving. - Identify and pursue the partnerships that let us play at those points and that complete an end-to-end customer outcome, meaning the outcome a customer cannot reach with 1Password alone. - Work with partners to deliver integrations, and find the patterns that let us repeat an integration across similar partners instead of building each one from scratch. - Work with the business development team to structure commercial relationships that grow both companies' business and deliver value to shared customers. SCALE THROUGH THE FIELD AND THE DEVELOPER COMMUNITY - Work with product enablement to build demos and enablement content that the field and our channel partners can use without your involvement. - Work with developer relations to grow adoption organically among developers, through reference architectures, sample code, and open source contributions. TRAVEL - Travel to design customer sites, partner meetings, and industry events approximately 10 to 20% of a given year.   USA-based roles only: The annual base salary for this role is between $238,000 USD and $357,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $208,000 CAD and $312,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Remote (USA) Workplace: remote Arcadia is the most trusted healthcare platform powering outcomes. We transform complex healthcare data into trusted intelligence, helping providers, payers, and life sciences organizations act with clarity, make confident decisions, and achieve measurable clinical, operational, and financial outcomes. Built on a comprehensive data foundation spanning tens of millions of patient lives, Arcadia combines advanced analytics and responsible AI to surface meaningful insights, coordinate action, and improve performance at scale. Our approach to AI and automation is governed and transparent — designed to strengthen human expertise, not replace judgment or obscure responsibility. Hundreds of organizations rely on Arcadia to improve cost, quality, and outcomes. Backed by Nordic Capital, we continue to invest in our platform, AI capabilities, and people as we pursue our purpose: helping healthcare deliver better outcomes for every person, every community, and every generation. Why This Role Is Important to Arcadia Customer Insights takes on the work that doesn't fit a one-size-fits-all product — custom data models, bespoke dashboards, registries, and long-running embedded programs — sitting between a platform and a plan.  This role is the first at Arcadia dedicated to Medicaid policy analysis, and it sits on one of our most visible accounts: a state Medicaid agency that is taking direct responsibility for a much larger fee-for-service population. A broader Arcadia team already serves the agency in a variety of ways — risk stratification, dashboards and reporting, quality measurement, and analytics on the state's Medicaid member and claims data — and that relationship is growing. You will work alongside that team and take the lead on the policy-driven analytic work: interpreting program rules and policy documents into analytic logic, and building the registries, data marts, and dashboards that put it to use.  That takes a rare combination: policy fluency to tell a customer what the data can and cannot support, customer presence to be trusted in the room with state program staff and partners, and the technical skill to build the deliverables yourself. We are looking for someone who can ramp on all three quickly. Just as important, this work moves at a pace that is only possible with AI-assisted development: you will be expected to pick up our AI coding and analysis tools quickly and use them heavily from your first weeks, with careful human review.  What Success Looks Like In 3 months Get productive quickly with the team's AI-assisted workflow — using AI coding and analysis tools to ramp into the state program's eligibility, claims, and provider data, the program rules and policy context behind it, and the analytic logic and deliverables already in production Join customer and partner working sessions and begin contributing in the room — answering, in real time, what a proposed definition, threshold, or policy change does to the data and the member population Independently deliver your first piece of work end to end — a stratification or registry refinement, a data mart component, or a dashboard — with your own policy interpretation and QA behind it In 6 months What You'll Be Doing Medicaid policy analysis Interpret state and federal Medicaid program rules, eligibility and aid-code structures, benefit and coverage design, and program guidance — translating them into precise, testable analytic logic (cohort definitions, code sets, exclusions, stratification criteria) and documenting the interpretation so decisions are auditable Advise senior customer leadership on what the data can and cannot support — whether a proposed definition is measurable, what the volumes look like, what a threshold does to caseload, cost, or provider capacity — and anticipate how policy changes (fee-for-service transitions, waivers, provider network rules) affect the data and the questions ahead Technical analytical delivery Turn ambiguous policy and operational questions into member and provider data marts, cohort and stratification logic, and registry extracts — in SQL (and Python where needed) on Foundry and Redshift/Athena Deliver them in the format the customer needs — dashboards, recurring reports, Excel, and leadership decks Root-cause data-quality issues — reconcile counts across sources, trace bad fields to the source, and agree definitions for undocumented fields and codes with the customer's data staff Customer presence and engagement Serve as the senior analytic voice for state program leadership, policy and data staff, prime contractors, and vendor partners — participating in recurring working sessions and translating between policy, operational, and technical audiences Set priorities, scope, and timelines with Customer Management, and hold real authority to push back on what is and isn't feasible or worth building Create client-facing materials — leadership summaries, detailed methodology decks, decision memos, technical explainers — tailored to audiences from highly technical data counterparts to policy and executive stakeholders What You'll Need To Have Working knowledge of how health programs and managed care plans work, and the ability to turn policy documents and program rules into analytic logic. Direct Medicaid or managed care plan experience is a plus Clinical code and claims fluency — ICD-10, CPT/HCPCS, and revenue codes to build clinical cohorts; claims, eligibility, and provider/NPI data (NPPES, enrollment files); and judgment about claims timing and completeness Hands-on, demonstrable fluency with AI coding and analysis tools (Claude Code, Cursor, or similar) as the core of how you work. Picking these tools up quickly and using them heavily is central to how you will onboard and how much you can deliver in this role. Be ready to show us what you have built with AI assistance, how fast you turn work around, and how you review and validate it Advanced SQL (CTEs, window functions, performance on large claims and eligibility tables) and data modeling, to a real engineering standard Hands-on experience building dashboards and reports in a BI tool (QuickSight, Power BI, Tableau) and Excel, plus executive-ready decks Direct customer-facing experience with senior stakeholders — comfortable scoping ambiguous requests, navigating competing priorities, and exercising sound analytical judgment about what to build and what the data can support, on short timelines and without close oversight A track record of leading an analytic program end to end for senior customer or executive audiences — setting your own priorities, and operating without a project manager or close direction Sound judgment with sensitive data and PHI What “Principal” means here This is the most senior analytic role on the Customer Insights team. It is expected that you can: Set your own priorities and make the call with incomplete information Act as the senior analytic voice with agency and partner leadership Raise the bar for the analysts around you — through standards, review, and example Don't need a project manager or close direction We are hiring for the combination of policy fluency, customer presence, and technical skill — we understand candidates may be strongest in one or two of these areas and will build the rest quickly, and speed of ramp matters more to us than any one credential. Tell us where you are strongest and how you have ramped before. Would Love For You To Have Direct experience with a state Medicaid agency, a Medicaid-serving prime contractor or consultancy, or a Medicaid managed care plan — California Medi-Cal experience is a real plus Familiarity with population health concepts: risk stratification, registries, care management, network adequacy, and access and equity analysis Experience with Python and dbt; familiarity with the AWS ecosystem and its analytics tools (e.g., Athena, Redshift, QuickSight); comfort with orchestration tooling, Jira, Confluence, and GitHub-based workflows Experience mentoring less experienced analysts Note: this list spans skills relevant to several facets of the role — we don't expect any given candidate to have all of them. Bring what you have; we'll talk through the rest during the interview process. What You'll Get Become a member of the talented, energized, diverse and purpose-driven Arcadian Community with decades of collective experience in population health, product development, and data science Employee driven programs and initiatives for personal and professional development A flexible, remote-friendly company with personality and heart Competitive Compensation, Amazing Benefits including Unlimited FTO The opportunity to: Be the senior analytic and policy voice on a high-visibility state Medicaid program serving millions of members, at a pivotal moment for the program Build the practice — the methodology standards, playbooks, and data assets a growing team will inherit — on problems where analytic choices directly shape which members get reached and how care is delivered and funded About Arcadia  Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website. Protect Yourself If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, verify it by calling us directly at (781) 202-3600 and selecting option 3. You can find more information at Arcadia Careers. In this role, you are responsible for following all security policies and procedures to protect all PHI under Arcadia's custodianship, as well as Arcadia intellectual property. For security-specific roles, the hiring manager defines any additional responsibilities. Arcadia does not discriminate based on race, color, sex (including pregnancy and related conditions, sexual orientation, or transgender status), national origin, religion, age (40 and older), equal pay, disability or genetic information (including family medical history or genetic tests or services), and retaliation for filing a charge, reasonably opposing discrimination, or participating in a discrimination lawsuit, investigation, or proceeding.

Location: Remote-Washington, D.C. Workplace: Remote LIFE AT UIPATH The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose. Could that be you? UiPath is seeking an exceptional Sr. Manager of Customer Success to lead and scale our Customer Success Managers and Technical Account Managers operations across the Federal Civilian accounts. This is a high-impact leadership role for someone who thrives on building teams, driving portfolio performance, and serving as a strategic partner across Sales, Product, and Go-To-Market organizations. As a Sr. Manager of Customer Success, you will own portfolio performance, proactively reduce systematic risk end-to-end, and build high-performing teams that deliver measurable outcomes for our most strategic government customers. You'll drive operational rigor and discipline across delivery while modeling leadership presence and culture that demonstrates extreme ownership and execution. What you'll do at UiPath Portfolio & Performance Leadership · Own and drive portfolio-level performance metrics including renewals, expansion, adoption, and customer health · Proactively identify and reduce systematic risk across the customer lifecycle · Operate with data-driven rigor using forecasting, probabilities, and path-to-plan analysis · Tie customer adoption directly to measurable revenue impact and business outcomes · Player-Coach: will be responsible for owning success for marquee accounts Strategic Partnership · Serve as a strategic partner across Sales, Product, and Go-To-Market teams · Build and maintain established cross-functional influence across the organization · Collaborate on deal construction and commercial activity · Drive alignment between customer success strategies and broader GTM initiatives Team Leadership & Development · Build and scale high-performing Customer Success and Technical Account Managers · Provide strong interpersonal coaching and mentorship to team members · Model unwavering accountability and ownership culture · Establish and communicate "what good looks like" across the organization · Champion customer- and team-oriented culture Operational Excellence · Drive operational rigor and discipline across service delivery · Establish and maintain key operational standards for the business · Transform individual execution into broader packaged plays and new standards · Ensure consistent and articulate communication across all stakeholders What you'll bring to the team Required Qualifications: · Previous experience with formal people management and team leadership · Candidates must be authorized to work in the United States for this role · Proven track record in broad portfolio impact including renewals, saves, and adoption metrics · Experience with deal construction and commercial activity · Established cross-functional influence across Sales, Product, and GTM organizations · Strong interpersonal, coaching, and mentorship skills · Entrepreneurial mindset with tenacious execution capabilities · Articulate and consistent communication style · Customer- and team-oriented approach with ability to champion culture Preferred Qualifications: · Deep exposure to public sector business landscapes · Understanding and usage of key industry solutions embedded in GTM strategy · Established relationships across marquee accounts · Examples of transforming individual execution into broader packaged plays or new organizational standards · Demonstrated ability to identify and establish operational excellence benchmarks · Experience operating in complex, highly technical renewal deal cycles Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned. Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected. We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.

Location: USA Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow. That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve. About the role Flex is on a mission to give consumers control over their most significant recurring expenses — and auto loans represent one of the largest, most underserved opportunities to do exactly that. Auto loan payments are a defining financial commitment for millions of Americans, yet the flexibility and control consumers expect from modern financial products has largely passed this category by. As Director, New Vertical Sales (Auto Loans), you will own Flex's go-to-market strategy and commercial execution for the auto loan vertical alternative finance companies. Reporting to the VP of Strategic Partnerships, you will define the approach, build the pipeline, and close the deals that put this vertical on the map for Flex. This is a true zero-to-one charter — you will identify the right deals across the auto finance ecosystem, develop those relationships at the executive level, and drive deals from initial conversation through signed agreement and go-live. You will work hand-in-hand with Product, Engineering, Marketing, and Finance to shape Flex's offering for the auto loan market and ensure every partnership delivers real, measurable value for Flex's partners and their borrowers. This is a remote role is for an individual contributor who thrives in ambiguity, sets the agenda rather than waiting for one, and has the market credibility and executive presence to open doors and close deals in the auto finance space. Success looks like a scaled, repeatable partner acquisition motion, a growing book of live lender partnerships, a high-performing team behind you, and a clear point of view on where Flex should go next in auto lending. What you’ll do Build and own Flex's go-to-market strategy for the auto loan vertical — identifying the highest-value partner segments Lead sales end-to-end, from prospecting and executive relationship-building through term sheet negotiation, contract execution, and go-live Serve as a credible, trusted advisor to C-level and senior decision-makers at target organizations, deeply understanding their strategic priorities and articulating exactly how Flex creates value for their borrowers and their business Close complex, multi-stakeholder deals — structuring partnership economics that work for both parties while navigating legal, compliance, and procurement processes with urgency and rigor Shepherd each partnership from signed agreement through technical deployment and go-live, working closely with Product and Engineering to ensure strong execution and early performance metrics Translate partner feedback and competitive dynamics in the auto loan market into actionable input for Product, Marketing, and Pricing — continuously sharpening Flex's positioning and offering for the vertical Build and refine the auto loan sales playbook — documenting learnings, establishing scalable processes, and developing the repeatable partner acquisition motion that enables efficient growth beyond initial market entry Leverage AI-assisted sales tools to drive pipeline efficiency, inform competitive strategy, personalize outreach at scale, and accelerate deal progression — and set the standard for how the team uses AI to amplify sales impact What you’ll bring 10+ years of experience in enterprise sales, business development, or strategic partnerships — with meaningful experience selling into or partnering with OEMs, dealership groups, auto lenders, auto insurtechs, or adjacent automotive platforms. A track record of closing complex, first-of-kind deals in new markets, ideally involving embedded financial products, consumer payments, or BNPL programs in high-ACV, multi-stakeholder environments. Deep knowledge of the auto ecosystem: You understand the dynamics between OEMs, dealers, lenders, and consumers — and you know how payment flexibility fits into the purchase and ownership lifecycle. Executive presence and influence: You've operated confidently at the C-suite level, building trust with senior decision-makers and navigating complex organizations to drive deals to close. Financial and legal acumen: You can build and defend deal models, structure partnership economics, and negotiate agreements — balancing commercial rigor with pragmatic deal-making. High agency and comfort with ambiguity: You're energized by building in undefined spaces, don't wait for direction to take initiative, and bring clarity and momentum to evolving situations. Cross-functional collaboration: You've successfully aligned Product, Engineering, and Marketing around partner priorities and used those relationships to accelerate deal outcomes. Compensation The compensation range for this role will be commensurate with the candidate's experience and Flex's internal leveling guidelines and benchmarks. This is a commission earning role. The OTE (On Target Earnings) listed below: OTE (NYC/Bay Area, Los Angeles, Seattle) $262,000 — $330,000 USD OTE (Austin, Washington D.C. Philadelphia, San Diego, Chicago, Atlanta) $232,000 — $296,000 USD OTE (Salt Lake City, all other USA cities) $221,000 — $279,000 USD Life at Flex Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace. Offices Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program. Benefits View our benefits and more at getflex.com/careers .

Location: New York, NY (HQ); San Francisco, CA; Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role You will serve as a front-line manager for Ramp’s founding Public Sector Sales Development Representative (SDR) team. This team will drive outbound prospecting and pipeline generation within a critical growth segment for Ramp: Public Sector. You will build and evolve Ramp’s Public Sector go-to-market motion from the ground up. Key responsibilities include coaching and developing SDRs, setting team strategy, and partnering closely with Sales, Marketing, Product, and executive leadership to drive pipeline and business outcomes. As a member of the Sales Leadership team, you will play a critical role in shaping, scaling, and refining Ramp’s Public Sector growth strategy. WHAT YOU'LL DO - Build and scale the Public Sector SDR function, including team structure, playbooks, messaging, and operating processes. - Foster a high-performing team culture by managing daily activity, quota attainment, and key performance metrics. - Hire, onboard, and train SDRs on Ramp’s products, Public Sector positioning, buyer personas, competitive landscape, and sales tools. - Create and execute career-development and leadership plans for direct reports, including regular 1:1 coaching on time management, objection handling, prospecting strategy, and active listening. - Coach SDRs through complex, multi-threaded outbound motions, including account research, executive-level messaging, and strategic pipeline generation. - Define Ramp’s Public Sector competitive differentiation and develop resources to strengthen objection handling and go-to-market execution. - Lead cross-functional initiatives with AEs and partners across Product, Sales, and Marketing to achieve company objectives. - Report on segment performance and forecast pipeline to senior leadership. - Improve team output and efficiency by continuously optimizing systems, processes, and operating rhythms. - Represent the Public Sector Sales Development team in cross-functional forums and with leaders across the organization. WHAT YOU NEED - At least 2 years of quota-carrying individual-contributor sales experience, with a consistent record of exceeding goals. - At least 3 years of experience building and leading sales development teams, with a demonstrated record of exceeding team goals. - Success in fast-paced, results-oriented go-to-market environments (ideally within SaaS) and a history of outperforming quota in outbound sales. - Experience managing or selling into the Public Sector. - A passion for hiring and talent development, with a thoughtful approach to team planning and career growth. - Proficiency with data-analysis tools and familiarity with email and call-automation platforms. - Ability to use data to inform decisions, build scalable systems, and identify process improvements. - Strong collaboration, communication, influence, and presentation skills. NICE-TO-HAVES - Experience selling financial-services products in a full-cycle sales role. - Experience building a Public Sector SDR function from the ground up or scaling a team within a new segment. - Experience at a high-growth startup. - Bachelor’s degree from an accredited university. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: United Kingdom Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE Docker’s Professional Services team partners with customers to turn AI and cloud-native deployments into working production outcomes. We are looking for a technically fluent Delivery Program Manager to operate delivery engagements. You will be embedded as an overlay alongside technical sales, solution architects, forward deployed engineers, and delivery partners, translating customers’ technical and business requirements into scoped service engagements and managing them through delivery.   You will be both builder and operator: designing repeatable service offerings where none exist today, and equally willing to roll up your sleeves to scope a detailed Statement of Work or unblock a stuck engagement. If you thrive in ambiguity, love building order from chaos, and operate with high autonomy and low ego, this role is for you. _______________________________________________________________________   WHAT YOU'LL OWN DELIVERY OPERATIONS - Operationalize the end-to-end engagement lifecycle, from scoping and kickoff through delivery, handoff, and retrospectives. - Directly manage customer engagements: plan, run governance cadences, track milestones, manage risks and dependencies, and escalations. - Review technical assumptions in scopes and SOWs with solution architects (environments, integrations, identity, network and security constraints, customer prerequisites) so estimates and timelines hold up in delivery. - Own customer readiness and handoff: environment prerequisites, acceptance criteria, and clean transition to Support and Technical Account Managers.   OFFERINGS AND REUSABLE ASSETS - Partner with solution architects to create reusable delivery assets: playbooks, runbooks, statement of work templates, reference architectures, and onboarding workshops/guides. - Turn repeatable customer patterns into packaged, fixed-scope offerings with defined outcomes, durations and pricing inputs. - Build and maintain the sales-cycle engagement model and intake process for when and how Services are engaged across sales stages.   GOVERNANCE, TOOLING, AND METRICS - Build the program management and governance infrastructure: intake frameworks, capacity planning models, risk registers, delivery dashboards, and milestone tracking. - Define and report delivery KPIs: on-time delivery, utilization, engagement margin, customer satisfaction. - Own SOW amendment and change-order processes: define when and how scope changes are documented, approved, and reflected in project tracking. - Partner with Legal on SOW frameworks and language. _______________________________________________________________________   QUALIFICATIONS - 8+ years of experience in technical program management, professional services, forward deployed engineering services or equivalent cross-functional roles. - Experience at a B2B SaaS, developer tooling, or infrastructure software company delivering implementation, migration, or adoption engagements to enterprise customers. - Demonstrated experience building programs, processes, or practices from scratch not just optimizing existing ones. - Strong technical fluency: comfortable participating in systems architecture discussions, understanding system dependencies. - Strong structured problem solving, facilitation, and systems thinking, including participation in - Experience with Professional Services tooling and business systems (e.g., Salesforce, NetSuite, PSA tools) - Exceptional written and verbal communicator able to produce executive-grade program readouts and customer-facing documentation alike. - High degree of personal accountability; comfortable owning ambiguous problems with limited oversight and providing value-added improvements.   Preferred Qualifications - Professional services, consulting, or delivery experience at an infrastructure software vendor or systems integrator. - Experience self-serving data and analytics (Looker, Tableau, or similar) to build performance reporting. - Prior experience scaling a Professional Services or delivery organization or a support services operation through a growth or transformation phase. - Experience building engagements with third-party partners and system integrators within professional services delivery models. _______________________________________________________________________   WHY THIS ROLE Building a PS function from the ground up is rare. This is an opportunity to shape how Docker serves its most strategic customers, define what great looks like for technical delivery, and leave a lasting operational footprint on a high-growth organization. You will have broad scope, executive access, and the room to build something that matters.   What to Expect in the First 30 Days - Shadow: join scoping calls and review active projects. - Audit the existing SOW process and template library to identify gaps in standardization, approval routing, and tracking. - Meet your key partners: Sales Engineers, Solution Architects, Forward Deployed Engineers, Technical Account Managers, Finance and Legal.   What to Expect in the First 60 Days - Manage first customer engagement directly, with support from the existing team. - Identify the highest-priority SOW template gaps for standardization. - Document the current delivery framework as it exists today capturing what's working, and what needs to change.   What to Expect in the First 60 Days - Autonomously managing customer engagements. - Support leadership with quarterly review cycles on active engagements and retrospectives. - Translate process gaps into actionable workstreams with clear owners, timelines, and accountability.   Visa sponsorship: Not available for this role.   ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: United States (Remote) Workplace: Remote About the Role The Data Scientist, Product Growth and Experimentation will help drive decision making in support of our Product Led Growth function. This role sits at the intersection of Data, Product, Growth, and GTM. You will work deeply embedded within the Product and Engineering teams focused on PLG. Your focus will be illuminating the user journey from initial interest to fully adopted and all the steps in between. You will surface friction points in the onboarding process and identify behaviors that are indicative of successful adoption. You will evaluate interventions that help us to bring the value of Temporal to more users. You will work effectively across both large data, clean data sets and data sets with constraints in duration and sample size to provide well-informed recommendations and conclusions. You will bring deep knowledge and practical experience with statistical methods including matched comparisons, quasi-experimental methods, and uncertainty measurements to help overcome these constraints. The ideal candidate possesses strong analytical judgment and practical product sense. Ambiguous business questions do not intimidate you. You have a keen sense for when additional data or analysis could materially change a conclusion, and when it wouldn’t. You apply analytical rigor while balancing what is functionally required to advance a project. Your aim is to drive better decisions and faster learning through measurable customer outcomes. WHAT YOU’LL DO - Act as an embedded Data partner to Product, Design, and Engineering, helping shape strategy, product proposals, and experiments from the earliest stages. - Build analytical frameworks across the full PLG journey from acquisition and activation through engagement, adoption, expansion, monetization, and durability - Use funnel, cohort, journey, and sequence analysis to identify friction and opportunities for improvement. - Identify the behaviors and milestones that predict conversion, production readiness, expansion, churn, and long-term customer success, and translate them into leading indicators for successful or stalled accounts. - Analyze feature discovery and adoption patterns to recommend interventions that increase successful adoption and expansion. - Design and evaluate experiments and product changes, using matched comparisons, pre/post-intervention analysis, causal methods, and other appropriate techniques when conventional A/B testing is not practical. - Clearly distinguish observed results from assumptions, quantify uncertainty, and explain the confidence behind each conclusion. - Help prioritize growth opportunities based on potential impact, confidence, effort, and measurement feasibility. - Build reusable datasets, metrics, dashboards, and analytical tools that reduce ad hoc work and make insights accessible to Product, Marketing, Sales, and leadership. - Partner with Engineering and Data Engineering to improve event instrumentation, data quality, and the analytical models required for reliable product analysis. - Communicate findings through clear visualizations, written narratives, and practical recommendations for technical and non-technical audiences. WHAT YOU’LL FOCUS ON FIRST During your first several months, you will help the team: - Audit signals currently captured in the onboarding flow and recommend new instrumentation as needed - Establish reporting and repeatable analysis for PLG experiments. - Analyze user behavior after the first successful Activity or Workflow. - Identify signals of production readiness and common points where users stall. - Map feature-adoption paths across important product areas. WHAT YOU’LL BRING - A strong foundation in statistics, experimental design, causal reasoning, and quantitative analysis. - Experience using product, behavioral, or event data to improve activation, engagement, retention, conversion, or expansion. - Experience working with small samples, noisy signals, imperfect control groups, or environments where standard A/B testing is not always possible. - Strong judgment in choosing methods that fit the decision, available data, and level of uncertainty. - Proficiency in SQL and Python for analysis, modeling, and automation. - Experience with cohort analysis, funnel analysis, segmentation, predictive modeling, and supervised or unsupervised machine-learning methods. - Ability to prototype quickly in notebooks and convert recurring analyses into reliable data products, models, or workflows. - Experience with modern data platforms and query engines such as Athena, Presto/Trino, BigQuery, or Snowflake. - Familiarity with cloud and object-store technologies such as AWS S3. - Experience building dashboards and reusable analytical assets in a modern business intelligence platform. - Comfort working with evolving definitions, incomplete instrumentation, and trade-offs between analytical precision and decision usefulness. - A results-oriented mindset and a record of translating analysis into product or business action. - Strong communication skills, including the ability to explain methods, uncertainty, and recommendations in plain language. - Curiosity about developer platforms, cloud infrastructure, usage-based products, and how customers adopt technically complex products. - A collaborative approach and the ability to work effectively with Product, Engineering, Marketing, Sales, Finance, and Data partners. Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity. Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.

Location: Remote UK At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. At Affirm, we’re reimagining how people access and experience financial products. Our commitment to clarity, honesty, and empathy fuels every design decision across all of our user experiences. We’re looking for a Content Designer II to help create clear, useful, trustworthy, and compelling product experiences that make it easier for people to understand and use Affirm. About the team In this role, you’ll work as an embedded partner on a product team, collaborating closely with Product Design, Research, Product Management, Engineering, Brand, Legal, Compliance, and Customer Experience. You’ll help design and improve product experiences from discovery through launch, experimentation, and optimization, with a focus on both thoughtful content strategy and precise UX writing. You’ll bring strong writing skills, customer empathy, and product thinking to important product work. You’ll ask thoughtful questions, explain your rationale clearly, and advocate for simple, transparent experiences that help customers make informed decisions. You’ll use content strategy, systems thinking, and UX writing to help teams create experiences that are simple, transparent, and customer-centered. You’ll also contribute to Affirm’s growing Content Design practice by sharing feedback, participating in team rituals, helping strengthen guidelines and patterns, and partnering with other content designers. This role is ideal for a collaborative, curious, and customer-oriented content designer who is ready to grow their craft while making meaningful contributions to product experiences. What You’ll Do Contribute content design to product work, shaping user flows, information architecture, content hierarchy, UX writing, and customer communications across web and native app experiences. Work cross-functionally with Product Design, Research, Product Management, Engineering, Brand, Legal, Compliance, and Customer Experience from early ideas through launch and optimization. Help teams understand customer problems, identify content and usability opportunities, and make thoughtful decisions about how product experiences should work and communicate. Write clear, accurate, concise, and human product content across in-product flows, notifications, emails, text messages, prototypes, and other customer touchpoints. Use research, experimentation, customer feedback, and data to improve content decisions, usability, and customer understanding. Participate in design sprints, critique, content reviews, and product discussions as an advocate for clarity, accessibility, and content-first design. Help strengthen Affirm’s content design practice by contributing to style guides, writing guidelines, reusable patterns, team artifacts, and shared ways of working. What We Look For 2+ years of experience in content design, UX writing, content strategy, information architecture, or a related field, with experience designing for web and native digital products. A portfolio that shows strong UX writing craft, strategic thinking, and shipped product experiences across in-app, web, or other customer touchpoints. Strong understanding of UX writing, information architecture, content hierarchy, usability, accessibility, research, experimentation, and product development. Ability to work independently on defined projects, navigate ambiguity with support, connect content decisions to customer needs and business goals, and move work forward with care. Experience collaborating with PMs, designers, researchers, engineers, legal, compliance, marketing, or brand partners to shape clear and effective product experiences. Clear communication skills, including the ability to explain rationale, invite feedback, build alignment, and advocate for the customer. Nice to have: experience in financial services, regulated industries, native app experiences, design systems, lifecycle communications, or AI-enabled content workflows. Compensation & Benefits Base Pay Grade: J Equity Grade: UK 4 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure based on a variety of factors, including location, experience, and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness, and tech spending, and benefits including 100% subsidized medical coverage, dental, and vision for you and your dependents. In addition, employees may be eligible for equity rewards offered by Affirm Holdings, Inc. GBR base pay range per year : £80 ,000 - 118,000 Location: Remote UK #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Location: Australia Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE Docker’s Professional Services team partners with customers to turn AI and cloud-native deployments into working production outcomes. We are looking for a technically fluent Delivery Program Manager to operate delivery engagements. You will be embedded as an overlay alongside technical sales, solution architects, forward deployed engineers, and delivery partners, translating customers’ technical and business requirements into scoped service engagements and managing them through delivery. You will be both builder and operator: designing repeatable service offerings where none exist today, and equally willing to roll up your sleeves to scope a detailed Statement of Work or unblock a stuck engagement. If you thrive in ambiguity, love building order from chaos, and operate with high autonomy and low ego, this role is for you. _______________________________________________________________________ WHAT YOU'LL OWN DELIVERY OPERATIONS - Operationalize the end-to-end engagement lifecycle, from scoping and kickoff through delivery, handoff, and retrospectives. - Directly manage customer engagements: plan, run governance cadences, track milestones, manage risks and dependencies, and escalations. - Review technical assumptions in scopes and SOWs with solution architects (environments, integrations, identity, network and security constraints, customer prerequisites) so estimates and timelines hold up in delivery. - Own customer readiness and handoff: environment prerequisites, acceptance criteria, and clean transition to Support and Technical Account Managers. OFFERINGS AND REUSABLE ASSETS - Partner with solution architects to create reusable delivery assets: playbooks, runbooks, statement of work templates, reference architectures, and onboarding workshops/guides. - Turn repeatable customer patterns into packaged, fixed-scope offerings with defined outcomes, durations and pricing inputs. - Build and maintain the sales-cycle engagement model and intake process for when and how Services are engaged across sales stages. GOVERNANCE, TOOLING, AND METRICS - Build the program management and governance infrastructure: intake frameworks, capacity planning models, risk registers, delivery dashboards, and milestone tracking. - Define and report delivery KPIs: on-time delivery, utilization, engagement margin, customer satisfaction. - Own SOW amendment and change-order processes: define when and how scope changes are documented, approved, and reflected in project tracking. - Partner with Legal on SOW frameworks and language. _______________________________________________________________________ QUALIFICATIONS - 8+ years of experience in technical program management, professional services, forward deployed engineering services or equivalent cross-functional roles. - Experience at a B2B SaaS, developer tooling, or infrastructure software company delivering implementation, migration, or adoption engagements to enterprise customers. - Demonstrated experience building programs, processes, or practices from scratch not just optimizing existing ones. - Strong technical fluency: comfortable participating in systems architecture discussions, understanding system dependencies. - Strong structured problem solving, facilitation, and systems thinking, including participation in - Experience with Professional Services tooling and business systems (e.g., Salesforce, NetSuite, PSA tools) - Exceptional written and verbal communicator able to produce executive-grade program readouts and customer-facing documentation alike. - High degree of personal accountability; comfortable owning ambiguous problems with limited oversight and providing value-added improvements. Preferred Qualifications - Professional services, consulting, or delivery experience at an infrastructure software vendor or systems integrator. - Experience self-serving data and analytics (Looker, Tableau, or similar) to build performance reporting. - Prior experience scaling a Professional Services or delivery organization or a support services operation through a growth or transformation phase. - Experience building engagements with third-party partners and system integrators within professional services delivery models. _______________________________________________________________________ WHY THIS ROLE Building a PS function from the ground up is rare. This is an opportunity to shape how Docker serves its most strategic customers, define what great looks like for technical delivery, and leave a lasting operational footprint on a high-growth organization. You will have broad scope, executive access, and the room to build something that matters. What to Expect in the First 30 Days - Shadow: join scoping calls and review active projects. - Audit the existing SOW process and template library to identify gaps in standardization, approval routing, and tracking. - Meet your key partners: Sales Engineers, Solution Architects, Forward Deployed Engineers, Technical Account Managers, Finance and Legal. What to Expect in the First 60 Days - Manage first customer engagement directly, with support from the existing team. - Identify the highest-priority SOW template gaps for standardization. - Document the current delivery framework as it exists today capturing what's working, and what needs to change. What to Expect in the First 60 Days - Autonomously managing customer engagements. - Support leadership with quarterly review cycles on active engagements and retrospectives. - Translate process gaps into actionable workstreams with clear owners, timelines, and accountability. Visa sponsorship: Not available for this role. ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Sony Interactive Entertainment Security Architecture | Cloud | AI Security | Enterprise Platforms We are seeking a Staff Security Architect to help shape and secure the next generation of enterprise, cloud, platform, and AI-enabled technology. This role combines deep security architecture expertise with strong engineering judgment and the ability to influence technical direction across complex, global environments. The successful candidate will partner with engineering, infrastructure, product, and security teams to identify systemic risk, develop scalable security patterns, and guide secure adoption of emerging technologies, including generative AI and agentic systems. Key Responsibilities Design, review, and approve security architecture for enterprise, cloud, SaaS, platform, and application environments, balancing business objectives, engineering constraints, and risk. Lead cloud security architecture across AWS, Google Cloud, and hybrid environments, including identity, network security, data protection, logging and monitoring, key management, workload isolation, security posture management, and the effective use of native and third-party cloud security controls. Define and review security architecture for SaaS and PaaS platforms, including identity federation, privileged access, tenant configuration, data protection, API and integration security, logging, third-party risk, and secure adoption of enterprise SaaS services. Drive security throughout the software delivery lifecycle, including source control, CI/CD pipelines, build systems, artifact repositories, infrastructure as code, secrets management, code and artifact signing, software provenance, deployment automation, and security controls for developer platforms. Lead security architecture for AI-enabled systems, including generative AI, large language models, retrieval-augmented generation, AI agents, model-serving platforms, and AI-assisted developer workflows. Design mitigations for risks such as prompt injection, insecure tool use, excessive agency, sensitive-data disclosure, model or supply-chain compromise, unsafe output handling, and abuse of AI services. Define security requirements for AI data, models, prompts, embeddings, vector stores, APIs, tools, and agent identities, including least-privilege access, secrets management, encryption, isolation, provenance, logging, monitoring, and lifecycle controls. Architect and improve identity, authentication, authorization, network security, key management, cryptography, application security, and production security controls across complex environments. Identify security design gaps in existing and proposed systems; translate findings into practical architecture improvements, reference patterns, hardening standards, preventative controls, and responsible automation that improves repeatability and operational effectiveness. Provide technical leadership across multi-disciplinary teams, clearly articulating risks, tradeoffs, and recommended solutions to engineering leaders, business stakeholders, and audiences without a security background. Required Qualifications 15+ years of relevant experience in security architecture, security engineering, product security, cloud security, infrastructure security, or related disciplines, with demonstrated leadership at senior or staff level. Deep knowledge of security architecture principles across cloud, application, network, identity, platform, infrastructure, and enterprise environments. Hands-on experience designing or securing cloud-based and containerized environments, including major cloud platforms such as AWS or Google Cloud. Strong understanding of modern identity and access management, PKI, OAuth/OIDC, SAML, TLS, VPNs, secrets management, key management systems, cloud KMS, and HSMs. Expertise in network and application security controls such as WAFs, NGFWs, segmentation, DMZ design, DDoS mitigation, load balancing, proxies, intrusion detection/prevention, and host-based controls. Experience with secure software development, threat modeling, CI/CD and developer platforms, application security, and engineering mitigations across the software lifecycle. Working knowledge of AI/ML security concepts and the ability to evaluate security risks in generative AI, LLM, and agentic system architectures, including data flows, trust boundaries, model access, and tool integrations. Strong critical thinking, risk prioritization, communication, and influence skills, with the ability to lead through ambiguity and work effectively across global, cross-functional teams. Bachelor's degree in Computer Science, Mathematics, Engineering, Information Security, or equivalent practical experience. Preferred Qualifications Experience securing AI/ML platforms, generative AI applications, model gateways, RAG architectures, vector databases, or agentic workflows in production environments. Experience with AI security evaluation, red teaming, adversarial testing, model abuse testing, or control validation for AI-enabled systems. Experience securing large-scale Linux, distributed, multi-tenant, or high-availability production environments. Development or automation experience in Python, C++, Java, or similar languages. Recognized technical leadership through patents, publications, open-source contributions, conference participation, teaching, or security community involvement. Penetration testing, adversarial security, or attacker-minded design experience. Master's degree or Ph.D. in Computer Science, Mathematics, Engineering, Information Security, or a related field. Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Paris Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. About the role: As a Senior Software Developer at Checkout.com http://Checkout.com, you will be embedded within the Identity Verification Team, a critical function focused on building innovative products to verify the identities of individuals and businesses globally. In this high-impact role, you will be instrumental in the development of next-generation verification features, deploying intelligent, production-ready solutions by leveraging state-of-the-art Orchestration technologies as well as Generative AI and Computer Vision technologies. You will be expected to work closely and collaboratively with Product, DevOps, DataScientist, and Data teams to ensure successful, end-to-end delivery of these solutions, while constantly researching and integrating emerging technologies. A core part of your contribution will be safeguarding data integrity and ensuring compliance, and translating complex data insights into clear, actionable recommendations for stakeholders to support informed, data-driven decision-making across Checkout.com http://Checkout.com. What you will be doing: • Drive the design and development of innovative, complex and scalable applications for real-world identity verification challenges in a wider microservices using industry best practices. • Take full ownership of new and existing features and service, managing the end-to-end lifecycle from initial conceptualization and design through to deployment and monitoring in a production environment. • Actively collaborate with cross-functional teams (Engineering, Product, Risk) across the company to maximize the positive impact of data science initiatives. • Champion a culture of technical excellence, cross-team learning, and knowledge sharing within the Data organization. • Be part of, and collaborate with, cross-functional teams including product management, across a large engineering community. • Write clean, maintainable, extendable and testable code on some of Checkout’s most impactful systems. • Build, own and operate your systems to the highest levels of resilience and service. • Mentor junior team members and assist in their technical development What are we looking for: • Bachelor's or Master's degree in Computer Science, Engineering, or related field • Over 5 years of experience as a Software Engineer working with complex, large-scale, and diversified applications and tech stacks. • Proficiency in C# .NET or Python, with a strong understanding of software development principles in either a backend or full stack environment. • Great communication skills and ability to interact effectively with a wide range of stakeholders • Experience working in agile environments and delivering high-quality code within tight deadlines • Excellent problem-solving skills and the ability to work independently as well as part of a team • Someone who is AI proficient or AI curious, you will be hungry to embrace what the latest technology has to offer to enhance yours and your teams productivity • Payments or financial knowledge is a plus, but not a necessity Bonus Points: • Experience with Cloud and Infrastructure technologies like AWS, GCP, Azure, Kubernetes, prometheus... • Experience with Databases like Postgresql, Mongo, Redis, ... • Direct experience solving real-world business problems through innovative, data-driven approaches. • Any experience in other programming languages not mentioned above. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: United States About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. About Tavily Tavily provides the search and retrieval infrastructure powering AI applications and agents. Backed by Nebius, we're helping enterprises and developers connect AI systems to trusted, real-time information. The role Tavily is building the search infrastructure for the agentic AI era. As AI agents move into production, reliable access to real-time information is becoming critical infrastructure. We are looking for a Head of Strategic Partnerships to build the ecosystem that accelerates Tavily's growth through strategic technology, OEM, distribution, and go-to-market partnerships. You’re welcome to work remotely from the United States. Your responsibilities will include: Define and execute Tavily's strategic partnership strategy Identify, develop, and close high-value partnerships across AI labs, model providers, cloud platforms, infrastructure companies, and enterprise technology providers Build OEM, embedded, distribution, and co-selling partnerships that drive ARR and adoption Develop executive-level relationships with key strategic accounts and partners Work cross-functionally with Sales, Product, Engineering, and Marketing to turn partnerships into measurable business outcomes Build the processes, strategy, and operating model to scale Tavily's partnerships function We expect you to have: 5+ years in strategic partnerships, business development, enterprise sales, or related leadership roles Proven track record of building and closing complex technology partnerships Strong network across AI, cloud, SaaS, or developer infrastructure Executive presence with exceptional relationship-building and negotiation skills Commercially driven with a demonstrated ability to turn partnerships into revenue Entrepreneurial, highly strategic, and comfortable operating in a fast-moving environment What success looks like: Success means building a strategic ecosystem that materially increases Tavily's ARR, distribution, product adoption, and market position. Key employee benefits in the US: Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families. 401(k) plan: Up to 4% company match with immediate vesting. Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers. Remote work reimbursement: Up to $85/month for mobile and internet. Disability & life insurance : Company-paid short-term, long-term and life insurance coverage. #LI-VC1 Pay Transparency We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law. On Target Earnings Range $300,000 — $377,000 USD Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE As a Strategic Account Manager, you will be responsible for driving the strategy, growth, and overall health of a book of 8–12 of Ramp’s largest and most strategic customers. You’ll own the long-term relationship and be accountable for maintaining and growing revenue, driving product adoption, and ensuring your customers achieve meaningful business outcomes on Ramp. You’ll build deep relationships across all levels of your customers’ organizations, from day-to-day operators to C-suite executives, and be skilled at managing complex stakeholder dynamics and product configurations. Internally, you’ll partner closely with senior leaders and cross-functional teams at Ramp to strengthen our B2B relationships, coordinate strategic initiatives, and feed structured insights into our product roadmap and internal processes. WHAT YOU’LL DO - Own a portfolio of 8–12 strategic Enterprise customers, with clear accountability for retention, expansion, and overall account health - Maintain and grow revenue and usage within your book of business by identifying, pitching, and executing on upsell and cross-sell opportunities - Build and execute detailed account and territory plans, including QBRs and executive reviews that highlight results, surface risks, and align on future growth - Lead frequent customer conversations (status calls, roadmap discussions, upsell conversations, and QBRs) to ensure customers are achieving strong outcomes with Ramp - Own end-to-end execution of renewals and expansions, from discovery and solution design through commercial negotiation and close - Serve as a Ramp product expert, proactively uncovering workflow gaps and recommending solutions that save customers time and money, while guiding them toward deeper platform adoption - Partner cross-functionally with Product, Design, Engineering, Sales, CSMs, and Solutions to coordinate customer initiatives and deliver tailored, enterprise-grade solutions - Provide structured feedback to product and leadership teams, translating customer needs and patterns into recommendations that shape Ramp’s Strategic and Enterprise roadmap - Navigate and align internal and external stakeholders, including C-suite executives, investors, partners, and cross-functional teams - Use data and analytics to inform your strategy, monitor account performance, and communicate impact and opportunities in a clear, grounded way WHAT YOU NEED - 9+ years of experience as a Account Manager or Account Executive - 3+ years managing strategic Enterprise accounts (2,500+ employees or Fortune 1000) with proven commercial ownership - Strong familiarity with Fintech, Payments, Finance/Accounting, or B2B SaaS products - Demonstrated success negotiating and closing complex six-figure renewals and upsells - Ability to understand and communicate complex product workflows, integrations, and technical configurations - High fluency in financial value drivers — able to articulate ROI, payback periods, process modernization, and cost savings - Deep sense of ownership with the ability to build processes, playbooks, and documentation from 0→1 as strategic customers push the limits of Ramp’s platform and require new, scalable solutions - Strong executive communication and storytelling skills with the ability to influence cross-functionally and at the C-suite - Consistent track record of hitting or exceeding revenue targets in fast-paced environments - Operates with urgency, grit, and ownership; thrives in environments with innovation, change, and ambiguity - Willingness to travel for customer on-sites, events, and internal team summits NICE TO HAVES - Experience in financial services sales or selling to finance teams (e.g., Office of the CFO, accounting, controllers, expense management). - Experience at a high-growth startup BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Chicago, IL, USA; New York, NY, USA; San Francisco, CA, USA About the Role We are hiring a Business Control Manager to join Chime's Compliance Business Control Management team. You will own the control strategy, business relationships, and results for the Membership, App and AI Experience, and Trust and Safety portfolios. Working with the Enterprise BCM Lead and business partners, you will translate new initiatives, existing business activities, regulatory requirements, incidents, and other changes into clear control outcomes and practical plans. This is an individual contributor role for someone who can move comfortably between strategy and delivery. You will assess current control coverage, lead material control decisions and implementation work within your portfolios, and ensure controls are validated, documented, and maintained. Business and control owners remain responsible for implementing and operating their controls; you will provide the structure, challenge, and partnership needed to produce durable results. You will also contribute across the Enterprise BCM team by supporting Enterprise work when priorities and capacity require it, and by helping identify shared exposure themes and common control approaches across portfolios. In This Role You Can Expect To Own the control strategy and coverage view for assigned portfolios, using business activities, regulatory requirements, existing controls, gaps, and dependencies to set priorities. Evaluate new initiatives and the existing environment through reviews of process or product changes, incidents, complaints, findings, and current control practices. Determine whether controls should be reused, enhanced, created, consolidated, or retired. Lead control design and implementation with business and control owners, establishing clear objectives, scope, ownership, evidence, exception handling, delivery plans, and closure criteria while keeping control ownership and operation with the business. Assess control readiness, coordinate owner attestations, and determine whether controls meet the agreed validation criteria. Arrange an independent reviewer when your involvement in implementation requires additional separation. Lead control responses to incidents, issues, complaints, and findings by connecting root causes to control gaps, establishing remediation expectations, and confirming affected controls are revalidated before closure. Maintain reliable control records and use coverage, implementation, validation, and exception data to identify recurring themes, recommend shared approaches, and communicate results and remaining exposure to leadership. Build strong relationships across business, product, engineering, operations, legal, compliance, risk, and data teams, and support bank partner reviews, audits, examinations, and other assurance activities. To Thrive in This Role You Have 7 or more years of experience in business controls, regulatory compliance, operational risk, audit, or a related discipline within financial services, fintech, or another highly regulated environment. Experience independently owning a complex portfolio or control environment, setting priorities, leading cross-functional decisions, and moving work from assessment through validated and documented closure. Demonstrated ability to evaluate business activities and control coverage, distinguish control gaps from documentation or mapping gaps, and develop practical responses. Hands-on experience designing or enhancing controls with business, product, engineering, operations, or data teams and defining the evidence needed to demonstrate that controls operate as designed. Sound knowledge of consumer financial protection and regulatory risk, including EFTA and Regulation E, TILA and Regulation Z, UDAAP, or comparable frameworks. Strong judgment, influence, and communication skills, including the ability to challenge senior partners constructively, work through competing priorities, translate complex requirements, and identify when leadership escalation is needed. Strong execution and organization skills, including managing multiple workstreams, dependencies, decisions, exceptions, and control records within a GRC platform or comparable system of record. #LI-LB1 #LI-Onsite Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. Wage Notice $127,000 — $175,000 USD A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. 💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees. ✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life. 🏝 Generous vacation policy and company-wide paid days off 🫂 1% of your time off to support local community organizations of your choice 👟 Annual wellness stipend to use towards eligible wellness related expenses 👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents 👪 Access to family planning reimbursement 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: accommodations@chime.com . To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice .

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations Sweden About the Role Cloudflare’s Forward Deployed Engineers (FDEs) operate at the intersection of product engineering and customer impact. As an FDE, you will be embedded within one of Cloudflare’s most strategic global customers, working side-by-side with their engineering teams to build and deploy solutions using Cloudflare’s platform. Unlike traditional Solutions Architects or consultants, you will write production code, shape technical architecture, and directly influence how Cloudflare products are used at massive scale. You will operate as a technical extension of both organizations - helping the customer ship faster while surfacing real-world product insights back to Cloudflare engineering. Responsibilities This role is ideal for engineers who want to: Stay deeply technical Work on real production systems Influence product direction Build long-term partnerships with world-class engineering teams Deep Technical Embedding: Serve as the dedicated, long-term technical partner within a strategic customer’s engineering organization, operating as a trusted extension of their team. Production-Level Engineering: Design, build, and deploy production-ready code and configurations directly into customer infrastructure using the Cloudflare platform. Technical Accountability : Own the account's technical success across the entire Cloudflare portfolio. Serve as the primary technical point of contact, with other Cloudflare technical resources taking direction from your technical strategy for the account. Operational Integration: Participate in customer engineering rituals, including daily standups, design reviews, and real-time incident response. Platform Advocacy & Adoption: Identify opportunities to accelerate the adoption of Cloudflare services, unlocking new capabilities across the customer’s tech stack. Platform Breadth & Depth : Deep technical competence in building production applications on a modern stack, combined with the willingness and ability to go deep on all Cloudflare product areas. From Workers to security, networking, and observability. Feedback Loop & Product Influence: Surface real-world edge cases and product gaps directly to Cloudflare’s Product and Engineering teams to influence the developer platform roadmap. Strategic Relationship Management: Establish and maintain trusted technical relationships with senior leadership (Staff+ engineers, Directors, and VPs). On-Site Presence: Maintain a regular on-site presence at customer locations to foster deep collaboration and cultural alignment. Desirable Skills, Knowledge, and Experience At Cloudflare, we know that great candidates come from diverse backgrounds with non-linear paths. You don’t need to tick every single box to be right for this role. If you are excited about building a better Internet and ready to make an impact, please apply. Proven Engineering Pedigree: 7+ years of professional software engineering experience. You are a builder at heart, with a track record of delivering production-grade systems, not just advising on them. Languages: You are experienced with modern languages like TypeScript, Rust, Golang. Production Ownership & Operational Maturity: You have owned mission-critical services with real-world users. You understand the gravity of on-call rotations, the urgency of incident response, and the architectural rigor required to maintain "five nines" uptime. Active Practitioner: You are currently in the IDE. You have a "ship-first" mentality and maintain a high velocity, staying current with modern frameworks, languages, and deployment patterns. Full-Stack Architectural Depth: Broad technical fluency across the entire stack—from frontend performance and backend logic to database optimization and distributed infrastructure. AI-Native Development: You have integrated AI-augmented workflows (e.g., Windsurf, OpenCode) into your daily development cycle to accelerate prototyping and delivery. Systems Design & Strategic Thinking: Ability to decompose complex business requirements into scalable, resilient technical architectures. You can visualize the "big picture" without losing sight of the implementation details. Cloud Ecosystem Fluency: Deep experience with at least one major cloud provider (AWS, GCP, or Azure), including an understanding of serverless, networking, and security primitives. High Agency & Navigating Ambiguity: You are a self-starter who thrives in "zero-to-one" environments. You don't wait for a ticket; you identify the problem and own the solution from end-to-end. Executive Presence: Comfortable engaging in high-stakes technical and strategic discussions with VP-level stakeholders, with the ability to translate complex engineering trade-offs into business impact. Bonus Points Direct experience building on Cloudflare Workers, or the broader Cloudflare Developer Platform. Previous experience at a fast-paced startup or in a customer-facing engineering role where you operated directly within a partner’s codebase. A visible public profile, including open-source contributions, technical blogging, or speaking engagements at industry conferences. Compensation For Sweden based hires: Estimated annual salary is between SEK 760,000 - SEK 1,240,000. Equity This role is eligible to participate in Cloudflare’s equity plan. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: United States (Remote) Workplace: Remote ABOUT ONEPAY OnePay is the consumer fintech trusted by millions of Americans to make money better. Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast. We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers. We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining. But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are: - Ready to run - Hungry and driven by urgency - Exceptional at what they do, with low ego - Comfortable operating in motion THE ROLE As a Procurement & Sourcing Manager at OnePay, you will negotiate directly with vendors and manage the commercial outcome on technology spend, including cloud, AI/LLM, data, security, and SaaS vendors. This role is a catalyst for OnePay’s rapid growth and mission to help people save and grow their money. In this role, you will collaborate with various stakeholders in a highly cross-functional role, and drive to execute key new vendor and renewal engagements. AI is central to how we work: you will use it daily to benchmark pricing, compare proposals, review contract terms, and prepare for negotiations. You will: - Lead negotiations end to end on new vendors and renewals, from benchmarking and walk-away positions through final terms - Structure deals beyond price: renewal uplift caps, usage and true-up mechanics, ramp schedules, termination rights, and auto-renewal protections - Run competitive sourcing and building the business case for vendor selection and consolidation - Build and share repeatable AI-assisted sourcing workflows, such as proposal comparison, price benchmarking, contract redlining, and negotiation prep, so the whole team works faster and with better data - Partner with Operations, Finance, Legal, IT, and InfoSec teams to evaluate new vendors and structure the commercial terms - Serve as the primary point of contact for vendors on all contractual matters and act as the escalation point for all employees when communicating with vendor sales reps - Drive the timely review and approval of procurement requests, making sure there is alignment across all key stakeholders, including company C-suite YOU BRING - 3+ years of strategic sourcing or direct vendor negotiation experience, ideally in a high-growth tech or fintech company - A self starter; You don’t just identify problems, you come with solutions. You don’t wait for instructions, and you feel comfortable leading an initiative end-to-end. - Ability to work cross-functionally and with senior management, enabling to creatively meet requirements from our partners without blocking innovation and creativity - Strong negotiation skills. You have a track record of negotiating six- and seven-figure software, SaaS, or cloud agreements and of securing terms beyond price. - Understanding of commercial contract terms (MSAs, order forms, DPAs, SOWs, licensing models) and comfort marking them up with Legal - Hands-on AI fluency: you already use AI tools (such as LLM assistants and agents) - Drive and proactivity - everyone here is a builder and executor WHAT WE OFFER - Competitive base salary, stock options, and health benefits from Day 1 - 401(k) plan with company match - Remote-friendly (US), flexible time off (FTO), and opportunities for growth - A high-growth, mission-driven, inclusive culture where your work has real impact STANDARD INTERVIEW PROCESS Our process varies by role. Most candidates go through: - AI-assisted initial screen - Interview with Talent Partner - Technical or Hiring Manager Interview - Team Interview - Executive Interview - Offer! EQUAL EMPLOYMENT OPPORTUNITY To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.

Location: United Kingdom, London Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Department overview: IEE is the central support organisation for UK, Europe, Africa, the Middle East and Australasia, marketing PlayStation products in +100 countries. The Technical Services department is responsible for all returns and repair of PlayStation products across all SIEE Territories. This includes the collection of defective products from consumers and retailers, product screening and diagnosis, the repair, recovery or reuse of products received, and where required, the distribution of product back to consumers and retailers. The Technical Services department also manages all spare parts activities related to repair, the production of refurbished stock, and owns all relationships with Repair Centres, Swap Centres and Logistics Providers. What you’ll be doing: As Technical Product Support Engineer you will be responsible for the ongoing support of our repair centre operations partners in Europe, Africa, Middle East and Australia.  You will provide technical and engineering support, manage the development and implementation of repair improvement initiatives, work with our HQ and wider team on the introduction of new models, new diagnostic tools and equipment, and will track and manage partner performance via a set of established quality and repair KPIs. You will have experience and/or qualifications in electronic engineering or manufacturing environments and will have hands on experience with electronic hardware products at component level. You will also have ideally worked within a high-volume repair centre or electronic manufacturing environment. This position is an office-based role at SIEEs head office which is located in Central London Key Responsibilities Provide continuous technical support to repair partners on all diagnostic tools, equipment & processes Cooperation with wider technical teams in solving technical and quality issues reported in the field Distribution & management of technical equipment (hardware and software) to repair partners, ensuring that this activity follows company security policy Provide technical guidance and support for new product introduction and launch Support implementation of new operational set up and maintenance of repair processes Review and distribute technical requirements to repair centres and ensure compliance Support users of internal bespoke applications and assist troubleshooting Provide training on new models, new equipment or techniques to our repair centres when required Drive process improvement initiatives with our repair partners and achieve KPI targets Work on repair centre efficiencies such as production flow, assembly (electrical/electronic & mechanical) and test (full system testing, analysis & fault finding) Prepare material for technical meetings and follow up on items Provide analytical ad hoc support where required What we are looking for: 2+ years of experience in an electronic engineering or manufacturing environment (or be a graduate with the necessary skills who is willing to learn on the job) Have a good understanding of software installation/configuration and interpreting error logs for troubleshooting purposes Understanding and interpretation of hardware faults at circuit board level and diagnostics Possess a good understanding of electronics equipment & tools Have a technical mind-set and enjoy solving technical problems Has experience troubleshooting electronic products and electronic embedded systems Has a technical background in predominantly hardware but also software Has experience introducing new technical equipment into an established repair environment Possess the ability to manage the distribution of latest firmware releases to the repair centres and on occasion test functionality releases internally before rolling them out Be confident, driven and proactive with the ability to prioritise work & deliver to deadlines Be motivated to work under own initiative and as part of a team Be able to work in a fast and efficient manner Be able to produce high-quality work with great attention to detail Be a fast an efficient computer user, with solid experience with MS Office Basic project management skills are desirable such as planning and monitoring progress Have an appreciation of data analysis and able to determine trends Useful Skills and Ability Knowledge of an additional European language, or experience of working in a multi-lingual environment Good technical understanding and ability to learn the use of new tools quickly Experience in the consumer electronics sector Strong financial acumen Experience in using Confluence web based application Experience in using Jira software application Benefits: Discretionary bonus opportunity Private Medical Insurance Dental Scheme 25 days holiday per year On Site Gym Subsidised Café Free soft drinks On site bar Access to cycle garage and showers Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.