Location: New York, New York, United States
Join the Team!
Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in a career you love?
At Align, our professionals are the key to our success. We don’t just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We’re a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our team—work hard, play hard, be smart!
We believe great communities lead to great companies. That’s why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices.
Job Overview
Align is seeking an Operations Manager to drive operational excellence across our Managed Services and Professional Services organizations. This role will develop the operating processes, performance insights, dashboards, forecasting models, and AI-enabled solutions that help leaders make better decisions and improve execution.
The ideal candidate is an operations leader who is highly analytical and comfortable working across business functions. This individual will not simply report on performance; they will establish scalable operating rhythms, improve workflows, translate data into action, and help the organization use AI and automation to work more effectively.
The hybrid position out of our New York City office.
This is a full-time position offering full benefits, a base salary in the $140,000-$160,000 range (commensurate with experience), paid training and performance-based bonuses.
Responsibilities
Process & Workflow Optimization:
Design and implement scalable procedures, tools, and operational rhythms that improve efficiency, consistency, accountability, and service delivery.
Cross-Functional Alignment:
Partner with Managed Services, Professional Services, Finance, People Operations, Sales, Technology, and executive leadership to execute company priorities and align reporting and operational needs.
Budget & Financial Management:
Track operational expenditures and financial performance, monitor KPIs, and conduct cost-benefit and return-on-investment analyses to support sound business decisions.
Strategic Planning:
Support planning cycles, manage milestones for key operational initiatives, and translate complex information into clear executive-level recommendations.
Performance Management:
Establish
operational scorecards, business reviews, and accountability mechanisms that connect team activities to business outcomes.
Continuous Improvement:
Identify
bottlenecks, control gaps, and opportunities for standardization, then
lead
practical improvements that can be measured and sustained.
Data Analytics & Business Intelligence
Design, build, and
maintain
executive dashboards, scorecards, and reporting solutions using Power BI and related tools.
Analyze operational, financial, project, and service-delivery data to
identify
trends, risks, performance gaps, and improvement opportunities.
Develop forecasting models for resource planning,
utilization
, project performance, revenue, backlog, capacity, and service operations.
Consolidate
and
validate
information from multiple business systems to create consistent, decision-ready reporting.
Translate complex datasets into clear findings, business implications, and recommended actions for leadership.
Increase dashboard adoption by presenting solutions, gathering stakeholder feedback, and providing guidance to users.
AI, Automation & Innovation
Identify
opportunities to apply AI and automation to operational workflows, reporting, knowledge management, and decision support.
Design and implement practical AI-enabled solutions using Microsoft Copilot, Power Platform, Power Automate, and other approved technologies.
Reduce repetitive manual work by automating reporting, data preparation, notifications, approvals, and other recurring processes.
Evaluate emerging AI capabilities and recommend business use cases based on operational value, feasibility, responsible use, and measurable outcomes.
Partner with business stakeholders to support adoption, document solutions, and
establish
repeatable practices.
Data Governance & Quality
Establish standards for data accuracy, consistency, ownership, and metric definitions.
Document core reports, dashboards, data sources, calculations, and operating procedures.
Investigate data discrepancies,
determine
root causes, and coordinate corrective actions.
Promote reliable and consistent use of operational data across Managed Services and Professional Services.
Required Qualifications:
5+ years of experience in operations management, business operations, data analytics, business intelligence, or
a related
discipline.
Demonstrated experience improving operational processes and
establishing
scalable workflows or operating rhythms.
Advanced experience building dashboards and reports using Power BI or a comparable business intelligence platform.
Strong analytical, forecasting, financial analysis, and problem-solving capabilities.
Advanced
proficiency
with Excel and experience combining data from multiple business systems.
Ability to convert business needs into meaningful metrics, reporting, analysis, and action plans.
Strong communication
, presentation, project management, and
stakeholder-management
skills.
Ability to work across functions, manage competing priorities, and influence decisions without relying solely on formal authority.
Preferred Qualifications
Experience in Managed Services, Professional Services, consulting, or a technology services environment.
Experience with Microsoft Power Platform, Power Automate, Microsoft Copilot, Azure AI, or similar technologies.
Working knowledge of SQL, data modeling, data architecture, and business intelligence best practices.
Experience with resource planning,
utilization
reporting, project forecasting, profitability analysis, and
service-delivery
metrics.
Experience leading cross-functional process improvement, automation, or operational transformation initiatives.
Core Competencies
Operational Excellence
Data Analytics
Business Intelligence
AI & Automation
Dashboard Development
Financial Acumen
Strategic Planning
Process Improvement
Executive Communication
Cross-Functional Leadership
Project Management
Continuous Improvement
Measures of Success
Improved visibility into operational and financial performance across Managed Services and Professional Services.
Consistent adoption and use of standardized dashboards, scorecards, and business reviews.
Reduction in manual reporting and administrative effort through automation.
Improved forecasting, resource planning, and operational decision-making.
Measurable efficiency gains from process improvements and AI-enabled workflows.
To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place.
Tier 2
Benefits and Perks:
At Align, we believe that supporting our employees both personally and professionally is key to our success. We offer a competitive benefits package designed to promote health, wellness, financial security, and work-life balance, including:
Comprehensive Medical, Dental, and Vision coverage
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
401(k) plan with a dollar-for-dollar company match at 3% up to an annual maximum of $5k.
Complimentary ClassPass membership to support your health and wellness goals
Generous Paid Time Off (PTO)
Company-paid holidays
Cellphone Reimbursement Program
Floating Holiday to celebrate a day that is meaningful to you
Pre-tax commuter benefits, where applicable
Employee wellness programs, events, and team-building activities
Employee referral program
Align is a premier global provider of technology infrastructure solutions.
Align specializes in designing and deploying technology infrastructure solutions from the data center to the desktop as well as providing managed IT services for clients.
Our professional services team, which includes
Data Center Solutions
, provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class
Managed Services
team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner.
Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs.
Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications.
For more information, visit:
www.align.com
Location: Dubai
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
We are looking for a Head of Operations [MENA] to lead Capital.com’s operations in Dubai as we move most of our operations onto AI and automation.
You will build and strengthen the Dubai operations team and support it day to day. You’ll agree global strategy with the Global Head of Operations and deliver it locally, and you’ll be the main person responsible for operations in front of the regulator. Much of the work means coordinating across global functions so local needs are met, from regional performance and incidents to launch readiness. You’ll work closely with the General Manager, Compliance and global operations leadership, and you’ll be a key player in bringing AI into how operations run locally.
Responsibilities:
Build and strengthen the Dubai operations team and support it day to day.
Agree global strategy with the Global Head of Operations and deliver it locally.
Act as the main operations contact for the regulator. Work with the General Manager and Compliance to turn local requirements into operational actions.
Coordinate delivery across global functions, agreeing service expectations, handovers and escalation routes.
Own regional performance. Investigate service gaps, separate local issues from wider process problems, and agree fixes with accountable teams.
Coordinate the regional side of incidents and prepare operations for launches and major changes, escalating gaps before launch decisions.
Manage service dependencies, including vendors, and drive improvements, including AI and automation, with global process owners.
Report clearly to regional and global leaders, and escalate what needs more authority or resources.
Requirements:
5+ years in operations leadership in financial services, fintech, payments or another regulated environment.
Experience building and leading operations teams.
Direct experience as an operations contact for a regulator.
Track record of delivering through global functions you do not manage.
Experience with operational KPIs, incident coordination and launch readiness.
Clear communication with senior leaders, and based in Dubai or willing to relocate.
Nice to have:
Experience in brokerage, trading platforms or digital banking.
Knowledge of the UAE regulatory environment.
Hands-on experience introducing AI or automation into operations.
Location: South Windsor, CT ; Syracuse, NY
Project Controls Specialist
Location:
Syracuse, NY / South Windsor, CT
Employment Type:
Full‑Time
Travel:
50%
Strengthening our nation’s power grid isn’t easy, but reliable electrical service is essential to everyday life.
Every time someone charges an iPhone, cranks up the A/C, or turns on a computer, we are busy behind the scenes making it happen.
Michels Power, Inc. is one of the largest, most sought-after power delivery contractors in the United States. We execute the entire spectrum of electrical infrastructure projects—including the construction of transmission lines and substations, the modernization of distribution systems, and the development of both Oil & Gas facilities and Renewable Energy initiatives. We also restore power after natural disasters strike.
Our work improves lives. Find out how a career at Michels Power, Inc. can change yours.
As a Project Controls Specialist,
you will work with Operations to ensure efficient and effective budgeting, scheduling, and project coordination processes. Critical for success are problem- solving and organization. The abilities to work independently and consistently meet deadlines are a must.
Why Michels Power, Inc.?
Engineering News-Record
ranks us the
No. 1 Electrical Transmission/Distribution contractor
in the U.S.
We’re a national leader in
substation and transmission construction
with a long track record of success.
Our steady, strategic growth revolves around a commitment to quality.
We are family owned and operated.
We invest an average of
$5,000 per employee per year
in training and career development.
We perform
high-impact, essential work
that supports homes, businesses, and communities.
We believe everyone is responsible for promoting safety—regardless of title.
We’re part of the Michels family of companies—one of North America’s largest and most diversified energy and infrastructure contractors.
We offer a
comprehensive benefits
program including:
Health, Dental, and Life Insurance
Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
Short- and Long-Term Disability Insurance
401(k) Retirement Plan
Legal Assistance and Identity Theft Protection Plans
(Benefits may vary based on position and location)
Why you?
You like to surround yourself with dedicated, value-driven people.
You thrive on new challenges and evolving technologies.
You think “we’ve always done it this way” is not a good enough reason.
You want to know your efforts are recognized and appreciated.
You like making your own decisions—with the right support.
You want to be part of a team that improves lives through essential infrastructure.
What it takes:
Bachelor’s degree in Business, Business Administration, Finance, or Accounting; 0-4 years of related experience, or equivalent combination
Proficient in Microsoft Office Suite, especially excel
General knowledge of accounting and business operations
A valid driver license for the type(s) of vehicles which may be driven and an acceptable driving record
Proven ability to use data to drive process improvement
Ability to travel in excess of 50% travel for jobsite visits and meetings
Join a company that powers progress. Be a part of Michels Power, Inc.—where you don’t just build projects, you build a career.
This information reflects the anticipated base salary for this position based on current market data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on individual’s skills, experiences, education, and other job-related factors permitted by law.
Expected Salary Range
$72,000
—
$118,000 USD
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Dubai; London, England, United Kingdom
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
We are looking for a Senior Operations Manager - Planning to build how Capital.com plans the people and skills its operations need as we grow into new products and markets.
You will own capacity planning across the organisation. That covers forecasting demand, such as new customer sign-ups and FinCrime alerts, over the next week, month and six months, and turning it into clear staffing needs. You’ll use AI and automation to build and run the department’s main planning model, and you’ll advise leaders on hiring, redeployment, process improvements and automation early enough for them to act. You’ll work closely with operational leaders and Finance, and manage a Workforce Management specialists.
Responsibilities:
Own the capacity planning model, roadmap and KPIs.
Forecast demand over the next week, month and six months. Separate customer activity, product changes, seasonality and backlogs, and agree assumptions with the teams closest to each source of demand.
Translate demand into capacity needs using workload, handling time and productivity. Account for skills, hours, absence, attrition, training and ramp-up.
Build scenarios for growth, launches and disruption, and show the cost and service impact.
Recommend hiring, redeployment, process and automation actions early enough to cover recruitment and training lead times.
Align definitions and data with Finance and operational teams, track forecast vs. actual, and improve the models.
Flag capacity risks early, including skill and time-zone gaps, and keep reporting clear enough for managers to act on.
Requirements:
5+ years in capacity planning, workforce management or operations planning in a high-volume environment.
Hands-on experience building forecasting and capacity models yourself, including seasonality.
Strong grasp of capacity drivers, scenario planning and sensitivity analysis.
Record of recommendations that changed hiring or process decisions.
Experience working with Finance and tracking forecast accuracy over time.
Advanced spreadsheet skills, SQL or similar, and experience managing direct reports.
Nice to have:
Financial services, fintech or payments background.
Planning for Customer Support, KYC or FinCrime operations.
Using AI, Python or statistical methods in forecasting.
Location: Cheyenne, WY
Project Controls Specialist
Location: Cheyenne, WY | Full-time | Job-Site Based
Strengthening our nation’s power grid isn’t easy, but reliable electrical service is essential to everyday life.
Every time someone charges an iPhone, cranks up the A/C, or turns on a computer, we are busy behind the scenes making it happen.
Michels Power, Inc. is one of the largest, most sought-after power delivery contractors in the United States. We execute the entire spectrum of electrical infrastructure projects—including the construction of transmission lines and substations, the modernization of distribution systems, and the development of both Oil & Gas facilities and Renewable Energy initiatives. We also restore power after natural disasters strike.
Our work improves lives. Find out how a career at Michels Power, Inc. can change yours.
As a Project Controls Specialist,
you will work with Operations to ensure efficient and effective budgeting, scheduling, and project coordination processes. Critical for success are problem- solving and organization. The abilities to work independently and consistently meet deadlines are a must.
Why Michels Power, Inc.?
Engineering News-Record
ranks us the
No. 1 Electrical Transmission/Distribution contractor
in the U.S.
We’re a national leader in
substation and transmission construction
with a long track record of success.
Our steady, strategic growth revolves around a commitment to quality.
We are family owned and operated.
We invest an average of
$5,000 per employee per year
in training and career development.
We perform
high-impact, essential work
that supports homes, businesses, and communities.
We believe everyone is responsible for promoting safety—regardless of title.
We’re part of the Michels family of companies—one of North America’s largest and most diversified energy and infrastructure contractors.
We offer a
comprehensive benefits
program including:
Health, Dental, and Life Insurance
Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
Short- and Long-Term Disability Insurance
401(k) Retirement Plan
Legal Assistance and Identity Theft Protection Plans
(Benefits may vary based on position and location)
Why you?
You like to surround yourself with dedicated, value-driven people.
You thrive on new challenges and evolving technologies.
You think “we’ve always done it this way” is not a good enough reason.
You want to know your efforts are recognized and appreciated.
You like making your own decisions—with the right support.
You want to be part of a team that improves lives through essential infrastructure.
What it takes:
Bachelor’s degree in Business, Business Administration, Finance, or Accounting; 0-3 years of related experience, or equivalent combination
Proficient in Microsoft Office Suite, especially excel
General knowledge of accounting and business operations
A valid driver license for the type(s) of vehicles which may be driven and an acceptable driving record
Proven ability to use data to drive process improvement
Ability to work 100% on the jobsite
Join a company that powers progress. Be a part of Michels Power, Inc.—where you don’t just build projects, you build a career.
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Задачи:
— Контроль и управление критической инфраструктурой дата-центра
— Руководство техникой
— Оптимизация процессов технического обслуживания
— Минимизация времени простоя
Требования:
— Опыт работы с системами управления зданием (building management system)
— Знание профилактического обслуживания (preventive maintenance)
— Навыки калибровки оборудования (equipment calibration)
— Опыт управления проектами (project management)
— Знание операций с объектами (facility operations)
— Работа с программируемыми логическими контроллерами (PLC)
— Мониторинг окружающей среды (environmental monitoring)
— Знание механических систем (mechanical system)
— Опыт работы с дата-центрами (data center)
— Знание резервных систем (backup system)
— Распределение электроэнергии (power distribution)
— Опыт работы с системами HVAC
— Знание электрических систем (electrical system)
— Управление активами (asset management)
— Соблюдение требований безопасности (safety compliance)
Условия:
— Работа в офисе в городе Southaven, MS
В компании Ozonefc открыта вакансия фитнес-директора, который будет отвечать за руководство фитнес-направлением клуба в Ташкенте. Кандидат должен иметь опыт управления командой тренеров, включая подбор, адаптацию, мотивацию и аттестацию сотрудников, а также контролировать работу всех фитнес-зон и расписание тренировок. В обязанности входит обеспечение высокого качества тренировочного процесса и сервиса, соблюдение стандартов компании, развитие продаж персональных тренировок и удержание клиентов. Фитнес-директор будет анализировать ключевые показатели эффективности (KPI) и нести ответственность за коммерческие результаты направления, запускать новые фитнес-программы и форматы, проводить обучающие мероприятия для команды, взаимодействовать с отделами продаж, маркетинга и операционного блока, а также контролировать безопасность и исправность оборудования. Важным аспектом работы является участие в спортивных, корпоративных социальных и благотворительных проектах. Требования к кандидату включают минимум два года опыта управления фитнес-департаментом, клубом или командой тренеров, умение ставить задачи, контролировать результаты и развивать сотрудников, знание экономики фитнес-направления и коммерческих KPI, а также опыт увеличения продаж персональных тренировок и удержания клиентов. Необходимы понимание современных фитнес-продуктов и клиентского сервиса. Компания предлагает конкурентную заработную плату, возможности профессионального и карьерного роста, бесплатное посещение всех клубов сети Ozonefc, скидки для членов семьи и специальные условия в бизнесах группы HFS Group.
Задачи:
— управление рестораном и командой 60-70 человек;
— контроль выручки, расходов и себестоимости;
— управление персоналом и руководителями подразделений;
— внедрение стандартов сервиса и обучения;
— построение эффективной системы работы ресторана;
— подготовка и проведение перезапуска проекта.
Требования:
— от 5 лет опыта в премиальных ресторанах;
— опыт управления рестораном или несколькими объектами от 2 лет;
— опыт запуска или перезапуска проектов;
— опыт управления командой от 50 человек;
— финансовая грамотность;
— свободный английский язык;
— готовность к переезду в Турцию.
Условия:
— доход обсуждается индивидуально с финальным кандидатом, ориентир выше уровня управляющего.
Задачи:
— Руководство планированием рабочего пространства, операциями, коммерческой деятельностью и региональными проектами по Америке.
Требования:
— Опыт в закупках, недвижимости, бюджетировании, планировании мощностей, соблюдении нормативных требований, охране труда, планировании портфеля, работе с рабочими пространствами, аренде, объектах, переговорах.
Условия:
— Работа в офисе в Сан-Франциско.
— Зарплата от 150000 до 215000 USD в год.
Требования:
— Опыт управления сетью более 400 магазинов с широкой географией.
Задачи:
— Участие в разработке и реализации стратегии развития розничной сети.
— Ответственность за P&L, внедрение новых подходов в работу сети.
— Операционное управление розницей.
— Управление региональными директорами.
Задачи:
— Организация и контроль ежедневной работы команды взыскания.
— Постановка задач сотрудникам и контроль выполнения KPI.
— Анализ результатов команды и повышение эффективности взыскания.
— Контроль качества переговоров и соблюдения стандартов работы.
— Обучение, адаптация и развитие сотрудников, предоставление обратной связи.
— Подготовка отчётности и участие в улучшении процессов взыскания.
— Контроль соблюдения законодательства и правил взаимодействия с клиентами.
Требования:
— Обязательный опыт работы на административных или руководящих позициях в сфере взыскания в МФО.
— Обязательное владение казахским языком — устным и письменным.
— Понимание процессов взыскания и ключевых показателей эффективности.
— Навыки управления командой, постановки задач и контроля результатов.
— Умение анализировать данные и принимать на их основе решения.
— Ответственность, организованность и развитые коммуникативные навыки.
Условия:
— Доход в диапазоне 1300–2000: фиксированный оклад + бонусная часть за выполнение KPI.
— Полностью удалённый формат работы.
— График 5/2, с 8:00 до 18:00.
— Возможность самостоятельно влиять на процессы и результаты направления.
— Перспектива профессионального и карьерного роста.
Location: United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
The OFCI Transportation & Warehousing Manager is a hands-on role that is responsible for smooth and timely logistics flow of OFCI materials, goods, and information within Nebius supply chain and production process. The expeditor will coordinate delivery of goods between suppliers, vendors, and internal departments, preventing delays and maintaining project schedules. The successful candidate for this position will have hands-on experience in the logistics space with shipping owner furnished critical components for infrastructure.
Your responsibilities will include:
Monitor and track orders, shipments, and production schedules.
Follow up with suppliers and vendors to ensure timely delivery of materials.
Identify and resolve delays or supply chain issues.
Coordinate with purchasing, warehouse, and production teams.
Maintain accurate records of orders, deliveries, and inventory status.
Expedite urgent orders and prioritize critical shipments.
Communicate status updates to management and stakeholders.
Ensure compliance with company policies and delivery requirements.
We expect you to have:
Diploma or degree in Logistics, Supply Chain Management, Business, or related experience
Experience in expediting, procurement, or logistics (preferred)
Strong organizational and time-management skills
Excellent communication and coordination abilities
Problem-solving and decision-making skills
Attention to detail and ability to multitask
Proficiency in MS Office and ERP/logistics systems Preferred qualifications
Competencies & Behavioral Traits
In Depth knowledge of local legislation / standards re movement of goods / equipment in U.S.
Ability to work under pressure and meet deadlines
Negotiation and follow-up skills
Analytical thinking
Team collaboration
Customer and service orientation
Key employee benefits in the US:
Health insurance:
100% company-paid medical, dental, and vision coverage for employees and families.
401(k) plan:
Up to 4% company match with immediate vesting.
Parental leave:
20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote work reimbursement:
Up to $85/month for mobile and internet.
Disability & life insurance
: Company-paid short-term, long-term and life insurance coverage.
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$111,900
—
$139,800 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Mississauga, Ontario
Workplace: hybrid
Job Title: Director, Billing to Cash
Location: Mississauga, ON - Hybrid
**Travel to Office expectations**
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
About the Team
The Billing to Cash team supports the full customer billing-to-cash lifecycle across PointClickCare's business units, including billing, cash application, collections, escalations, account resolution, and credit risk. The team partners closely with Accounting, Treasury, Sales and GTM leadership, Finance Customer Support, and Account Services to improve Order-to-Cash effectiveness and the customer experience.
Position Summary:
Reporting to the Senior Director, Finance Operations, the Director of Finance, Billing to Cash leads a team of high-performing managers and individual contributors to ensure the billing-to-cash process is frictionless for customers and maximizes cash collections. This highly impactful role leads a high-volume Billing to Cash department with more than $700M in annual collections. The successful candidate will bring strong customer service and business-partner skills, leadership capability, and business acumen to support Order-to-Cash effectiveness.
Key Responsibilities:
Oversee the effectiveness and efficiency of billing, collections, escalation management, and account resolution across the Accounts Receivable portfolio for all business units.
Ensure the effectiveness of the cash application process to support accurate customer statements.
Identify customer payment trends and develop strategic solutions to protect revenue and support cash collection targets.
Drive collections efficiency through payment automation, including ACH adoption, and optimized billing frequency.
Leverage systems, enhance processes, and break down silos to create a best-in-class Billing to Cash team.
Develop and drive Key Performance Indicator reporting for management and internal teams to support working capital targets, including DSO and inputs to Free Cash Flow, and improve operational efficiency.
Develop and implement a customer risk management framework, policies, and procedures to maximize cash flow and minimize bad debt risk, including credit risk, bankruptcies, unclaimed property, and collateral consents.
Serve as the Finance gatekeeper for extending credit to customers with poor payment history or elevated credit risk, while partnering with Sales and Commercial teams to structure terms responsibly and unlock revenue opportunities.
Partner with Treasury to provide reliable cash flow forecasts.
Partner with controllership and revenue accounting to support timely and accurate financial reporting and period-end close.
Oversee billing validations to support invoice accuracy and timely customer delivery.
Partner with internal stakeholders to resolve upstream issues, optimize billing operations, and minimize billing issues.
Develop a high-performing, tech-forward team that can solve issues end to end and serve as subject matter experts in their areas.
Perform other duties as assigned by management to support overall team objectives.
Required Skills & Qualifications:
University education in a relevant discipline; Finance or Accounting preferred.
5+ years of experience leading teams of people managers.
Ability to lead a high-volume Accounts Receivable department collecting more than $500M annually.
Excellent verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams.
Extensive expertise in Order-to-Cash processes and best practices.
Credit control and statutory knowledge, including Anti-Money Laundering and Escheatment.
Strong leadership skills, including team building and motivation, transformation, and organization design.
Demonstrated commitment to PointClickCare's core values: People, Passion, and Performance.
Preferred Experience:
Experience in the SaaS industry and with acute and/or post-acute customers.
Experience with major billing-to-cash systems and implementations.
Experience working with Sales Operations, Revenue Operations, and Customer Success teams.
M&A and integration experience.
Experience developing reporting to measure performance.
Experience deploying AI, RPA, or workflow automation tools within Finance or Order-to-Cash operations.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $144,100 - $160,200 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
PointClickCare Benefits & Perks
Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition … and more!
Equal Employment Opportunity:
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
#LI-Hybrid
Задачи:
— оценивать и сопровождать проекты по изменениям в продукции, упаковке, сырье, производственных площадках и инициативам по снижению себестоимости
— взаимодействовать с маркетингом, производством и глобальной командой
Location: Riga, Latvia
Workplace: fully
About the Client
Our client is a growing European FinTech company operating in the regulated financial services and payments sector.
The company is expanding its operations and strengthening its payment infrastructure, with a strong focus on efficiency, compliance, and scalable processes.
Role Overview
We are looking for a hands-on
Payment Operations Manager
to oversee daily payment and back-office operations, manage financial controls, and contribute to the development of efficient and scalable processes.
You will take ownership of payment processing, safeguarding, reconciliations, treasury activities, and operational reporting while supporting payment infrastructure and system improvement initiatives.
This role offers a high level of autonomy and the opportunity to build and lead the Back Office function as the business grows.
Key Responsibilities
Manage end-to-end payment and back-office operations, ensuring accuracy, efficiency, and compliance.
Process and monitor client and internal payments, including verification, authorization, and transaction controls.
Oversee safeguarding processes, including daily reconciliations and compliance with regulatory requirements.
Manage treasury operations, liquidity monitoring, nostro account balances, and relationships with banking partners.
Support payment infrastructure projects, including SEPA connectivity, operational testing, and implementation.
Participate in core payment system improvements, including business requirements gathering, User Acceptance Testing (UAT), and data migration.
Prepare internal operational and regulatory reports, ensuring accuracy and timely submission.
Develop, document, and improve operational procedures, controls, and reporting processes.
Identify operational risks, resolve payment-related issues, and implement process improvements.
Contribute to the development and future management of the Back Office team as the company expands.
Requirements
2–3+ years of hands-on experience in payment operations within FinTech, banking, Electronic Money Institutions (EMIs), or Payment Institutions.
Strong understanding of payment infrastructure, financial operations, and payment processing workflows.
Practical knowledge of SWIFT MT/MX, SEPA Credit Transfer, and SEPA Instant.
Understanding of safeguarding requirements and reconciliation processes within regulated financial institutions.
Experience in payment processing, reconciliation, treasury operations, or liquidity management.
Experience working with operational controls, internal reporting, and financial processes.
Strong attention to detail, organizational skills, and ability to manage multiple priorities.
Proactive, independent, and hands-on approach with a strong sense of ownership.
Good communication skills and the ability to collaborate with internal teams and external partners.
Languages: English and Russian.
Nice to have
Experience establishing or improving operational processes in a startup or growing FinTech company.
Experience with payment system implementations, integrations, or migration projects.
Previous experience mentoring colleagues or coordinating back-office activities.
Key Soft Skills
Strong ownership, accountability, and initiative.
High attention to detail and accuracy when working with financial transactions and data.
Problem-solving mindset and a proactive approach to operational challenges.
Ability to work independently, prioritize effectively, and meet deadlines.
Flexibility and adaptability in a growing business environment.
What We Offer
A key role in a growing European FinTech company operating in a regulated environment.
Opportunity to take ownership of payment operations and contribute to building scalable processes.
Direct involvement in payment infrastructure development and operational improvement projects.
High level of autonomy and decision-making responsibility.
Opportunity to grow into a leadership role and build the Back Office function.
Opportunity to make a meaningful impact on the company's operational development.
Location: Cyprus
Workplace: fully
About the Client
Our client is a growing European FinTech company operating in the regulated financial services and payments sector.
The company is expanding its operations and strengthening its payment infrastructure, with a strong focus on efficiency, compliance, and scalable processes.
Role Overview
We are looking for a hands-on
Payment Operations Manager
to oversee daily payment and back-office operations, manage financial controls, and contribute to the development of efficient and scalable processes.
You will take ownership of payment processing, safeguarding, reconciliations, treasury activities, and operational reporting while supporting payment infrastructure and system improvement initiatives.
This role offers a high level of autonomy and the opportunity to build and lead the Back Office function as the business grows.
Key Responsibilities
Manage end-to-end payment and back-office operations, ensuring accuracy, efficiency, and compliance.
Process and monitor client and internal payments, including verification, authorization, and transaction controls.
Oversee safeguarding processes, including daily reconciliations and compliance with regulatory requirements.
Manage treasury operations, liquidity monitoring, nostro account balances, and relationships with banking partners.
Support payment infrastructure projects, including SEPA connectivity, operational testing, and implementation.
Participate in core payment system improvements, including business requirements gathering, User Acceptance Testing (UAT), and data migration.
Prepare internal operational and regulatory reports, ensuring accuracy and timely submission.
Develop, document, and improve operational procedures, controls, and reporting processes.
Identify operational risks, resolve payment-related issues, and implement process improvements.
Contribute to the development and future management of the Back Office team as the company expands.
Requirements
2–3+ years of hands-on experience in payment operations within FinTech, banking, Electronic Money Institutions (EMIs), or Payment Institutions.
Strong understanding of payment infrastructure, financial operations, and payment processing workflows.
Practical knowledge of SWIFT MT/MX, SEPA Credit Transfer, and SEPA Instant.
Understanding of safeguarding requirements and reconciliation processes within regulated financial institutions.
Experience in payment processing, reconciliation, treasury operations, or liquidity management.
Experience working with operational controls, internal reporting, and financial processes.
Strong attention to detail, organizational skills, and ability to manage multiple priorities.
Proactive, independent, and hands-on approach with a strong sense of ownership.
Good communication skills and the ability to collaborate with internal teams and external partners.
Languages: English and Russian.
Nice to have
Experience establishing or improving operational processes in a startup or growing FinTech company.
Experience with payment system implementations, integrations, or migration projects.
Previous experience mentoring colleagues or coordinating back-office activities.
Key Soft Skills
Strong ownership, accountability, and initiative.
High attention to detail and accuracy when working with financial transactions and data.
Problem-solving mindset and a proactive approach to operational challenges.
Ability to work independently, prioritize effectively, and meet deadlines.
Flexibility and adaptability in a growing business environment.
What We Offer
A key role in a growing European FinTech company operating in a regulated environment.
Opportunity to take ownership of payment operations and contribute to building scalable processes.
Direct involvement in payment infrastructure development and operational improvement projects.
High level of autonomy and decision-making responsibility.
Opportunity to grow into a leadership role and build the Back Office function.
Opportunity to make a meaningful impact on the company's operational development.
Location: Remote - Europe
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
Europe 3PL operations manager
Position Overview
The European 3PL Manager owns Nebius's network of external warehouses and the performance of the 3PL partners who run them. The role ensures that high-value data center hardware stored and handled by third parties is received, stored, picked and shipped to the same standard as in Nebius-operated sites.
The manager controls 3PL operations through SLAs, KPIs, audits and system data, coordinates daily flows between 3PLs and internal teams (Transport, Planning, Back Office, ITDC, Security), and drives cost, compliance and continuous improvement across all external locations.
Key Responsibilities
3PL Network & Partner Management
Manage the portfolio of external warehouses and 3PL partners across EMEA/US/APAC.
Own contracts, SLAs and rate cards together with Procurement and Legal; prepare renewals and renegotiations.
Run monthly operational reviews and quarterly business reviews (QBRs) with each 3PL; agree and track improvement plans.
Act as the primary escalation point for 3PL partners and for internal teams on 3PL-related issues.
Operations Control
Set and enforce operating standards for 3PLs: receiving, put-away, storage, picking, packing, dispatch and returns (RMA).
Ensure 3PLs follow Nebius SOPs for handling heavy, fragile, high-value equipment (racks, GPU servers, HSM devices).
Monitor daily operational performance through WMS data, reports and site visits; act on deviations.
Lead root-cause analysis of incidents (damage, loss, mis-shipments, delays) and follow corrective and preventive actions to closure.
Inventory Control & Audits
Ensure inventory accuracy at external sites: cycle counts, annual stock takes and reconciliation with ERP/WMS.
Organise periodic on-site audits and inspections of 3PL warehouses (process, security, safety, documentation).
Coordinate with Back Office on stock discrepancies, adjustments and asset records.
Support internal and external (SOX) audits for inventory held by third parties.
Coordination with Internal Teams
Align inbound and outbound volumes with Logistics Planning and Transport so 3PLs have capacity and labour in time.
Coordinate with ITDC and Project Managers on staging, kitting and release of hardware to data center sites.
Work with Security on access control, CCTV, pre-arrival information and secure-storage requirements at 3PL sites.
Ensure accurate and timely data exchange between 3PL systems and Nebius ERP/WMS (integrations, ASNs, stock reports).
Cost Management
Own the 3PL budget: storage, handling, value-added services and accessorial charges.
Validate 3PL invoices against contracts and actual activity together with Back Office; resolve disputes.
Track cost per pallet / rack / movement and identify savings through consolidation, space optimisation and renegotiation.
Network Development: Onboarding & Exit
Assess needs for new external storage based on DC expansion plans and capacity forecasts.
Lead 3PL selection (RFI/RFQ, site assessment) with Procurement and onboard new partners: SOPs, system setup, training, go-live.
Manage 3PL exits and stock transfers with zero loss and full traceability.
Compliance & Risk
Ensure 3PL operations meet security, safety, insurance and customs requirements (e.g. bonded storage where applicable).
Maintain audit-ready documentation on contracts, SLAs, audits and incidents.
Identify operational and dependency risks in the 3PL network and maintain contingency plans.
Team Leadership
Lead 3PL / External Warehouse Specialists as the function scales; set priorities, onboard and develop them.
Define workflows, responsibilities and escalation paths between the 3PL team, Warehouse Operations and Transport.
Key Performance Indicators (KPIs)
KPI
Definition
SLA compliance
% of 3PL SLA targets met (dock-to-stock, order cycle time, on-time dispatch)
Inventory accuracy
% match between 3PL physical stock and Nebius ERP/WMS
Incident rate
Damage, loss and mis-shipment cases per 1,000 movements
CAPA closure
% of corrective actions closed by due date
Audit results
Score / findings from 3PL on-site audits and SOX tests
Cost per unit
3PL cost per pallet / rack / movement vs. budget
Invoice accuracy
% of 3PL invoices matching contract and activity without dispute
Expectations
Autonomy:
Full ownership of the 3PL network and partner performance; escalates contract, budget and major-risk decisions.
Impact:
Directly affects hardware availability, inventory accuracy and warehousing cost across all external sites.
Leadership:
Leads 3PL specialists and steers partner teams without direct authority.
Travel:
Regular trips to 3PL sites for audits, reviews and onboarding.
Work Mode:
Hybrid, with regular presence at key logistics sites.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Гибрид
head
Dubai
South Windsor, CT ; Syracuse, NY
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Dubai; London, England, United Kingdom; Flag capacity risks early, including skill and time-zone gaps, and keep reporting clear enough for managers to act on
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