Location: Porto, Portugal
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
Are you open, communicative, and passionate about technology and customer support? Join our Customer Support Team as a
Customer Support Specialist
and help our customers solve their IT challenges while delivering an outstanding customer experience.
Provide professional support to our customers via phone, email, ticket system, and chat, addressing technical, administrative, and account-related inquiries.
Assist customers with topics such as software usage, onboarding, licensing, subscriptions, invoicing, and account management.
Analyze customer issues, identify solutions, and provide clear guidance to ensure a smooth customer experience.
Support customers in understanding and effectively using our software solutions.
Conduct online demonstrations of our products and highlight functionalities that address customers’ individual needs.
Prepare tailored offers and support customers throughout their journey with TeamViewer.
Collaborate closely with internal teams to resolve customer requests and continuously improve the customer experience.
Contribute to delivering a high-quality customer experience by building strong relationships with our customers.
Requirements
Fluent in
German and English
; additional languages are a plus.
Strong interest in technology, software, and IT environments.
Ability to quickly understand software products and explain technical concepts to customers with varying levels of expertise.
Strong communication, customer engagement, and problem-solving skills with a customer-focused mindset.
Comfortable working with Windows and macOS environments and learning new technologies.
Ability to support customers across various topics, including technical inquiries, onboarding, licensing, subscriptions, invoicing, and account-related requests.
Strong analytical skills with the ability to balance technical and administrative tasks.
Excellent organizational skills and ability to manage multiple priorities in a fast-paced environment.
Self-motivated, curious, and eager to continuously learn and develop.
Previous experience in customer support, technical support, SaaS, IT services, or another customer-facing role is an advantage.
What we offer
Onsite Onboarding
in our HQ office for an optimal start
Great compensation and benefits packages
including company achievement bonus or sales bonus and regular salary reviews
Public transport friendly
offices
Special terms
for local gyms
Access to Corporate Benefits platform with many
discounts
Regular
Team events
and company-wide celebrations
Open door policy
, no dress code rules, frequent all Hands and Leadership Lunches
Hybrid
work time
Work From Abroad Program
allowing up to 40 days of work outside your contracting country
We celebrate
diversity
as one of core values, join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: Home Based - APAC
The role of an Enterprise Customer Success Manager at Canonical
Customer success is a fairly new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. By clearly understanding their customer’s objectives, the CSM can align expectations, suggest a large range of additional services or product capacity to increase loyalty, alleviate any pain points, and help draw and deliver on an appropriate collaboration roadmap.
We are growing our Customer Success team to continue to offer thoughtful, smart, precise interactions across our product portfolio, from Ubuntu to open-source infrastructure and applications. To provide the appropriate level of focus for every customer, in their native language and with excellent English for any internal interaction, CSMs are specialized in one of the following motions:
Mass - small and medium businesses starting their journey with Canonical
Focus - strategic and Enterprise customers
Step Growth - a selection of high-potential customers
All CSMs contribute to business support at the company level for all remaining, not-yet-assigned customers (Digital), including our Store customers, through campaign management and customer requests.
Location: This role will be based remotely in the APAC region.
What your day will look like
Onboard new customers and introduce them to our products and support processes. Products include: Ubuntu Pro, MAAS, Landscape, Openstack, Ceph, Kubernetes, data applications and many more.
Coordinate complex projects in interaction with developers, IT managers and decision makers from various industries.
Collaborate with Sales, Field Engineering and Support in developing and delivering engagement plans that fulfill the customer's objectives.
Manage a portfolio of customers in a specific geographic region and identify growth opportunities or renewal risks in coordination with Sales.
Experience running a disciplined, weekly customer and business review process with cross-functional teams, identifying and prioritizing blockers, and driving resolution through corporate product and engineering teams
Serve as a customer advocate internally and influence Canonical products roadmaps, Canonical websites, documentation, processes and people to improve customer satisfaction and retention.
Supporting customers through reactive ticket requests.
Create campaigns targeting multiple customers through digital touch-points and activities.
What we are looking for in you
The ideal candidate would display impeccable customer-facing skills and a passion for cloud and data centre infrastructure technologies. We are also looking for:
Native Japanese level required with excellent command of English, both mandatory
Minimum 5 years of work experience with a strong background in IT and with exposure to projects related to at least one of these topics: Linux OS, data applications, storage, cloud computing, networking, security, migration, IoT.
Excellent presentation skills with the ability to guide a conversation about complex software.
Experience building and improving internal processes while maintaining timely delivery to customer-related projects.
A true team player capable of interacting with all departments and at all levels, both internally and externally.
Knowledge of agile methodologies.
Additional skills that you might also bring
Experience with Salesforce, Jira and CRMs
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004!
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues from your team and others
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Fort Worth, TX
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a
Customer Support Agent,
you will manage key aspects of our day-to-day transit operations. You - along with your teammates - will be the go-to person for live troubleshooting decisions and will collaborate with operations, support, and product optimization teams to help plan and improve our services. You will also help with many other types of tickets and tasks based on business needs.
**This is an in-person position. You will be working from our office in Fort Worth, TX. Shift will be 5 days a week (4 weekdays and 1 weekend day) **
What You'll Do:
Proactively adjust daily operating plans based on real-time inputs from drivers, riders, and colleagues
Prioritize operational issues as a real-time point of contact and provide creative solutions for overseeing a live operation
Build strong cross-functional relationships across various Via teams and offices and external partners
Leverage your operating and troubleshooting expertise to support other business areas. This may include other live operations, phone and email.
Effectively prioritize live operational issues and take action based on the information received
Leverage knowledge of Via products and services to make ad hoc decisions with little guidance
Who You Are:
Thrive in fast-paced environments: able to make sound decisions on the fly, oversee multiple tasks simultaneously, and prioritize effectively
Ownership mentality: take full responsibility for delivering great service to driver-partners
Proactive: able to think ahead and anticipate to prevent problems before they start
An empathetic and effective communicator: you excel at active listening and collaboration
Comfortable with ambiguity: make thoughtful choices between imperfect options
Maintain a solution-oriented mindset: persistent, creative, and cool under pressure
Observant and keen to improve: if something’s not working, you come up with a better way
An exceptional team player: people love working with you, and you can quickly contribute to cross-functional teams
Successful completion of a pre-employment physical exam, drug test, criminal background check, and motor vehicle records check is mandatory for employment.
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
Salary Range: $19.00/hour
Shifts will be
5 days a week (4 weekdays + 1 weekend day)
Hours available (subject to change):
3:30am - 12pm CT
12pm - 8:30pm CT
2pm - 10:30pm CT
We are proud to offer a generous and comprehensive benefits package, including medical plans and 401K matching.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: Hamburg, Germany
Hello there! Our client is a global market research company that combines an AI-powered insights platform with expert consultancy. On a mission to make the world a little more fact-based, they help businesses understand how consumers think and make smarter decisions.
Founded in Hamburg in 2014, the company has grown into a global presence with more than 260 employees across 13 countries, supporting 2,600+ international clients and delivering research in 190+ markets.
We are looking for an experienced and passionate People Operations Partner to join the People Team and help create exceptional employee journeys that reflect the company’s unique culture while supporting international growth.
In this role, you’ll be the driving force behind a seamless employee lifecycle—turning traditional “HR services” into a premium employee experience. You’ll have ownership from day one and help build scalable people operations foundations that support the business, challenge the status quo, and deliver meaningful impact.
Requirements
What you’ll be doing
Own and manage the full employee lifecycle across Europe (from contracts and onboarding to day-to-day requests and offboarding) while delivering an exceptional employee experience
Manage payroll processes in Germany and Austria in collaboration with external tax partners
Partner with the company’s EOR provider to ensure smooth remote onboarding and compliant hiring across countries
Support audits and ensure accurate employee data within the HRIS
Identify opportunities to automate, improve, and simplify operations, including using AI tools
Take ownership of broader People Operations topics such as policy updates, tooling rollouts, and process documentation
Collaborate closely with IT, Finance & Legal on cross-functional processes
If based in Hamburg, support office-related activities
You’ll thrive in this role if you
Hold a degree in Business Administration, Economics, HR Management, or a related field
Bring 3+ years of experience in People Operations/HR within a fast-paced international environment
Are fluent in German & English (other languages a plus!)
Have hands-on experience with HRIS tools (ideally Personio or HiBob)
Are passionate about operational HR and improving the employee experience
Have payroll experience in Germany (Austria, France, Spain or UK experience is a plus)
Are experienced with ticketing systems and structured SLA-based employee support
Proactively drive improvements and ownership
Combine empathy with organisation, process thinking, and a solution-oriented mentality
Communicate clearly, confidently, and collaboratively
Benefits
What’s in it for you?
Flexible vacation policy (no capped limits)
Work from abroad for up to 180 days a year within the EU
All equipment provided including MacBook hardware
For Hamburg/Berlin team members: mobility benefits (Deutschland ticket or mobility budget)
Subsidised Urban Sports Club membership for employees in Germany or Spain
Access to co-working spaces available in major hubs (Hamburg, Berlin, Munich, London, Madrid, Barcelona, New York)
Location: San Francisco
Workplace: OnSite
ABOUT US:
AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
THE ROLE:
We’re looking for strong backend engineers who love building developer tools used by the largest AI companies in the world. You’ll be building for things at scale, but also for new AI workflows that change every day.
YOU MAY BE A FIT IF:
- You’ve built and shipped modern web applications end-to-end
- You’re comfortable working across the stack: TypeScript on the frontend, Python services on the backend, and ClickHouse for data and analytics
- You have deep knowledge of observability tools and patterns used for large-scale workloads such as custom sandboxes and training and inference for large language models (LLMs) and diffusion models
- You have experience with at least one of the following: billing/payments systems, B2B SaaS tooling, enterprise software, or LLM/diffusion model inference and training workloads
- You have strong product instincts and think about customer problems, not just tickets
- You’re able to participate in our on-call rotation and respond to production incidents
- You make good tradeoffs between shipping fast and building for scale
- You’re able to work in person in our NYC or SF office
Location: Mülheim, Germany
Our client has been developing standard software solutions for ports, port terminals, and logistics service providers for 30 years. Their customers include renowned names such as the Port of Aqaba, BASF, Bayernhafen Group, Port of Beirut, and many more. They digitize operational processes at over 50 locations, making them the market leader in port and terminal management solutions.
About the role:
Own a defined portfolio of existing customers for our procurement solutions. Focus on strong relationships, clear intake and specification of change requests, self-directed coordination with Delivery, and customer-facing demos and workshops. Coding is not required—what matters is a solid technical understanding (high-level software architecture, integrations, data flows) and strong written communication. You are the reliable liaison between the customer and Engineering
Key responsibilities
Primary point of contact for assigned procurement customers; drive topics, timelines and outcomes with ownership.
Change Requests: capture and refine requirements (use cases, acceptance criteria), coordinate quoting and delivery, track through customer acceptance.
Technical liaison: clarify functional/technical details with Engineering; review specs for clarity; read or sketch simple high-level architecture/flow diagrams (e.g., data flows, API sequences).
Presales & enablement: run demos, workshops, and short user guides/how-tos.
Ticket and escalation management: prioritize, set expectations, and communicate transparently (e.g., via Jira/Confluence).
Support expansion within existing accounts (modules/CRs), maintain a concise personal forecast pipeline, and provide regular internal status updates.
Documentation: write clear specifications, decision notes, and clean handovers to Delivery.
Requirements
Fluent German, written and spoken. Solid English.
2+ years in Account Management, Customer Success or Consulting in B2B software (ideally Procurement/Source-to-Pay/RFQ/RFP).
Strong ownership, structured working style, and reliable stakeholder communication.
High-level technical understanding: modern software architectures (e.g., client/server, web- and API-based systems, on-prem vs. hosted), integration patterns and data flows; comfortable collaborating with Engineering (user stories, acceptance criteria).
Practical use of AI tools in daily work (e.g., document condensation, ticket summaries, research, analyses).
Tools: Jira/Confluence, MS Office.
Willingness to travel within Germany; regular presence in Mülheim (hybrid)
Nice to have
Experience with procurement processes (S2P, RFx, approval workflows).
Ability to read or roughly sketch simple diagrams/models (sequence/flow diagrams, high-level ER overviews).
Ability to read SQL result sets (to validate lists/reports).
Exposure to on-prem customer environments at user/project level (no admin responsibility).
Benefits
A key role with visible impact on customer satisfaction and project success.
Short decision paths, real ownership, professional team.
Hybrid work and flexibility within the role.
Individual development.
Location: Paris, Remote
Workplace: remote
Our Solution Expert team plays a key role in supporting strategic customers in RUN phase, by acting as trusted advisors on complex use cases. Working closely with Sales, Product, and Customer Success, they analyze advanced client needs, challenge existing setups, and translate requirements into scalable solutions within the 360Learning platform.
You will manage a portfolio of customers throughout their lifecycle to drive product adoption and deliver tailored solutions beyond standard product capabilities.
These large and strategic accounts have already deployed the platform and have a strong level of autonomy. They rely on your technical and functional expertise to lead complex integrations (APIs, flat files, third-party tools), redesign platform architecture, run solution audits, and provide high-level recommendations to maximize business impact and long-term value.
Within 1 month, you will:
Become a Trello expert through our onboarding process
Understand our product offering through training
Master our platform and be able to support clients on basics requests through ticketing
Within 3 months, you will:
Own your portfolio of 10 enterprise clients & leading up to 30 active projects simultaneously
Start to answer questions coming from your portfolio of clients
Support the Customer Success partner on functional and technical questions
Successfully implement integration (SSO, third-party tools), deliver technical expertise on how to integrate their learning platform to their technical environment & troubleshooting
Within 6 months, you will:
Be able to pitch the value of the 360Learning platform
Develop repeatable and scalable processes to improve project quality and delivery
Support Strategic customers all along their contract from an expertise standpoint
Deliver Professional Services to our existing customers base
Within 12 months, you will:
Onboard another Solution Expert
Contribute to our knowledge base to share best practices and lessons learned
Work with our partner ecosystem to strengthen the services proposed to our clients
Deliver platform audits to clients
Deliver professional services proposed in our Professional Service catalogue
The Skill Set
3 years of professional consulting experience, preferably in a customer facing role (Level 2 or 3 support agents, Technical consultant, Technical Account Manager)
Previous deployment experience of SaaS products, ideally HR related
Project management skills
Good understanding and experience working with APIs, SSO configuration & troubleshooting
Solution-oriented, client-first mindset in everything you do
Ability to adapt to your audience, flexibility in tackling a conversation with highly technical stakeholders, and reducing complexity to more common terms with less technical stakeholders
Organized, structured, rational, analytical, able to manage priorities across multiple customer implementations
Full professional proficiency in French, English, and German
Enthusiasm for our working environment explained here:
https://bit.ly/Convexity360L
What We Offer
Compensation:
Package includes base salary, a variable component and equity 📈
Benefits/Perks
: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent.
Balance:
Flexible hours, full remote work possible anywhere in France 🏠
Diversity, Equity, and Inclusion
: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
Culture:
A framework that will help you make an impact - envision our way of working and our Convexity Culture:
https://bit.ly/Convexity360L
& find out more about the teams, product and processes
https://bit.ly/42H1ggC
🚀👩🏻💻🏆
The Interview Process
Phone Screen with our Talent Acquisition Manager
Discovery Meeting with a Solution Expert
Case Study Meeting with 2 Solution Expert Coach and a Solution Expert
Clarification Meeting with our Head of Professional Services
Culture Fit Meeting with our Chief Human Resources Officer
Offer !
⇾ Get ready using our Knowledge Base:
https://bit.ly/42H1ggC
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Location: Pondicherry, India; Ahmedabad, India; Delhi, India; Bangalore, India
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio.
We are currently looking for a highly proactive and detail-oriented Cyber Analyst to join one of our
clients
' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Job Responsibilities
Monitor and manage
EDR (Endpoint Detection and Response)
and
XDR (Extended Detection and Response)
platforms to identify, analyze, and respond to security threats in real time.
Perform continuous
security monitoring
within the
Security Operations Center (SOC)
environment, handling a high volume of alerts from
endpoints, networks, and cloud infrastructures
.
Analyze
security logs, alerts, and telemetry data
to detect suspicious activity, malware, and potential breaches.
Investigate, triage, and respond to
security incidents
, following established incident response procedures and escalation paths.
Conduct
threat analysis and root cause investigations
to determine impact, scope, and remediation actions.
Collaborate with SOC team members and other IT/security teams to
contain, remediate, and prevent recurring incidents
.
Maintain accurate
incident documentation
and ensure proper case management within ticketing systems.
Produce
daily and weekly security reports
, summarizing alerts, incidents, trends, and response actions for management and stakeholders.
Continuously tune and optimize detection rules, alerts, and workflows to
reduce false positives and improve detection efficiency
.
Stay informed on emerging threats, attack techniques, and industry best practices to enhance overall security posture.
Proficiency in EDR/XDR platforms for continuous endpoint surveillance, behavioral analysis, and event correlation via SIEM tools.
Expertise in threat hunting, alert triage, false positive qualification, and initial remediation like endpoint isolation or domain blocking.
Knowledge of network protocols, logs (Syslog, Windows Events), scripting (PowerShell), and Cyber Threat Intelligence (CTI) for threat contextualization
Bachelor's or Master's degree (Bac+3 equivalent) in cybersecurity, IT, or related fields, plus certifications, vendor-specific ESET, Trellix, Barracuda, SentinelOne, Fortigate.
2-5 years in SOC Tier 1/2 roles, with hands-on experience triaging alerts on EDR/XDR consoles to minimize noise.
Ongoing training in advanced threats (EDR, XDR, MDR) to progress to senior positions.
УдалённоPondicherry, India; Ahmedabad, India; Delhi, India; Bangalore, India
Location: Remote, APAC
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We’re looking for an experienced Database Support Engineer to join our Support Team and help developers unblock complex issues, build more reliably, and get the most out of the Supabase platform. You’ll work closely with customers and engineering, helping us improve product quality and developer experience based on real-world usage.
This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions.
WHAT YOU’LL BE RESPONSIBLE FOR
In this role, you’ll:
- Resolve Technical Issues: Investigate and resolve advanced customer issues across Postgres, Auth, RLS, Storage, Realtime, Edge Functions, and client libraries.
- Provide Consultative Advice: Offer proactive guidance to optimize workloads, avoid common pitfalls, and provide tailored advice to our most advanced users.
- Bridge the Gap to Engineering: Reproduce bugs, isolate root causes, propose workarounds, and escalate to engineering with solid reproduction steps.
- Investigate Deeply: Ask smart, targeted questions that turn incomplete reports into actionable cases.
- Communicate Effectively: Communicate clearly and empathetically with users of all levels—especially during high-impact or time-sensitive situations.
- Drive Product Improvement: Spot patterns across tickets and recommend improvements to documentation, tooling, and the product itself.
- Mentor and Lead: Mentor junior team members and help raise the overall bar for support quality.
YOU MIGHT BE A GOOD FIT IF
- Experience: You have 7+ years in technical support, databases, backend engineering, SRE, or similar roles.
- Postgres Expertise: You know PostgreSQL deeply—including autovacuum behavior, WAL growth, long-running transactions, table bloat, and other internals.
- Query Optimization: You’re strong in high-performance SQL and query optimization.
- Troubleshooting Skills: You’re comfortable troubleshooting complex setups, including multi-tenant schema patterns and distributed system behavior.
- Migration Knowledge: You’ve handled data migration issues (pg_dump/restore, schema drift, failed migrations) and know how to recover safely.
- Technical Stack: You have hands-on experience with cloud hosting providers like AWS and are comfortable in terminal/Linux environments.
- Operational Mindset: You thrive in high-volume situations and can form and test assumptions quickly.
TIMEZONES & LOGISTICS
- Type: Full-time position.
- Location: This role requires a location within APAC time zones (we do not believe in the sustainability of overnight shifts).
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Remote, EMEA
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We’re looking for an experienced Database Support Engineer to join our Support Team and help developers unblock complex issues, build more reliably, and get the most out of the Supabase platform. You’ll work closely with customers and engineering, helping us improve product quality and developer experience based on real-world usage.
This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions.
WHAT YOU’LL BE RESPONSIBLE FOR
In this role, you’ll:
- Investigate and resolve advanced customer issues across Postgres, Auth, RLS, Storage, Realtime, Edge Functions, and client libraries.
- Provide consultative, proactive advice to optimize workloads, avoid common pitfalls, and offer tailored advice to our most advanced users.
- Reproduce bugs, isolate root causes, propose workarounds, and escalate to engineering with solid reproduction steps.
- Ask smart, targeted questions that turn incomplete reports into actionable cases.
- Communicate clearly and empathetically with users of all levels—especially during high-impact or time-sensitive situations.
- Spot patterns across tickets and recommend improvements to documentation, tooling, and the product itself.
- Mentor junior team members and help raise the overall bar for support quality.
YOU MIGHT BE A GOOD FIT IF
- Experience: You have 7+ years in technical support, databases, backend engineering, SRE, or a similar field.
- Postgres Expertise: You know PostgreSQL deeply—autovacuum behavior, WAL growth, long-running transactions, table bloat, and other internals.
- Performance: You’re strong in high-performance SQL and query optimization.
- Troubleshooting: You’re comfortable troubleshooting complex setups, including multi-tenant schema patterns and distributed system behavior.
- Technical Skills: * You can debug Edge Functions when failures get tricky.
- You’ve handled data migration issues (pg_dump/restore, schema drift, failed migrations) and know how to recover safely.
- You have hands-on experience with cloud hosting providers like AWS.
- You’re comfortable in terminal and Linux environments.
- Mindset: You thrive in high-volume situations and can form and test assumptions quickly.
TIMEZONES & LOGISTICS
- Status: Full-time position.
- Location: Required residency/location within EMEA time zones (we do not believe in the sustainability of overnight shifts).
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Remote, AMER
Workplace: Remote
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We’re looking for an experienced Database Support Engineer to join our Support Team and help developers unblock complex issues, build more reliably, and get the most out of the Supabase platform. You’ll work closely with customers and engineering, helping us improve product quality and developer experience based on real-world usage.
This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions.
WHAT YOU’LL BE RESPONSIBLE FOR
In this role, you’ll:
- Investigate and resolve advanced customer issues across Postgres, Auth, RLS, Storage, Realtime, Edge Functions, and client libraries.
- Provide consultative, proactive advice to optimize workloads, avoid common pitfalls, and offer tailored advice to our most advanced users.
- Reproduce bugs, isolate root causes, propose workarounds, and escalate to engineering with solid reproduction steps.
- Ask smart, targeted questions that turn incomplete reports into actionable cases.
- Communicate clearly and empathetically with users of all levels—especially during high-impact or time-sensitive situations.
- Spot patterns across tickets and recommend improvements to documentation, tooling, and the product itself.
- Mentor junior team members and help raise the overall bar for support quality.
YOU MIGHT BE A GOOD FIT IF
- Experience: You have 7+ years in technical support, databases, backend engineering, SRE, or a similar field.
- Postgres Expertise: You know PostgreSQL deeply—autovacuum behavior, WAL growth, long-running transactions, table bloat, and other internals.
- Performance: You’re strong in high-performance SQL and query optimization.
- Troubleshooting: You’re comfortable troubleshooting complex setups, including multi-tenant schema patterns.
- Distributed Systems: You can debug edge functions and understand distributed system behavior when failures get tricky.
- Data Integrity: You’ve handled data migration issues (pg_dump/restore, schema drift, failed migrations) and know how to recover safely.
- Cloud Infrastructure: You have hands-on experience with cloud hosting providers like AWS.
- Technical Environment: You’re comfortable in terminal and Linux environments.
- Mindset: You thrive in high-volume situations and can form/test assumptions quickly.
TIMEZONES & LOGISTICS
- Role: Full-time position.
- Location: Required residence in North or South American time zones (we do not believe in the sustainability of overnight shifts).
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Dammam, Saudi Arabia; Riyadh, Saudi Arabia
This position offers round-the-clock support, operating 24/7 throughout the year to deliver comprehensive assistance for the enterprise server environment. The responsibilities include the installation, configuration, management, operation, and maintenance of all Windows server systems and Windows Clusters. This role is crucial for maintaining system stability through daily operations, patch management, monitoring, and troubleshooting, as well as providing support for SAP environments that run on Windows.
Key Responsibilities:
Role Overview
This position operates continuously throughout the year to deliver comprehensive support for the enterprise server landscape. The individual will be responsible for the installation, configuration, management, operation, and maintenance of all Windows server systems and Windows Clusters. This role is critical in ensuring system stability through daily operational tasks, patching, monitoring, and troubleshooting, while also providing support for SAP environments hosted on Windows.
Areas of Responsibility
Key Accountabilities
Strategic Management
Ensure that all Windows systems are effectively managed and maintained in accordance with vendor guidelines and security best practices, while also ensuring compliance with NCA, NIC, and SEC Cybersecurity regulations.
Operations Management
Install, configure, manage, operate, and maintain Windows Server systems and Windows Clusters (e.g., Server 2012, 2016). Provide daily operational support, including OS installation, monitoring, troubleshooting, virus protection, and resource management. Oversee Windows File shares and clusters, as well as support SAP, SAP HANA, and SAP S/4HANA environments on the Windows platform. Consistently review system logs and OS behavior to proactively monitor performance and resolve any issues.
People Management
Build Relationships
Collaborate closely with ERP, application, database, and web hosting teams to address daily support and break/fix issues, as well as manage scheduled maintenance.
Process Improvement & Knowledge Management
Manage and maintain client agents for server monitoring (SCOM) and server management (SCCM). Offer guidance for automation processes within the Microsoft Orchestrator environment. Develop and maintain both technical and detailed design documentation, as well as operational documentation. Create, manage, and delete user/group accounts, and enforce account policies. Raise and oversee support tickets with Microsoft, including troubleshooting, log collection, and follow-up activities.
Requirements
Requirements:
Degree:
Bachelor’s degree in Computer Science, Information Technology, or a related discipline.
Years of Experience:
3-5+ years of experience in enterprise Windows Server administration.
Technical Skills:
Proficient in Windows Server (2012, 2016+) and Windows Clustering. Extensive experience with Microsoft System Center (SCOM, SCCM), and knowledge of Microsoft Orchestrator for automation tasks. Familiarity with supporting SAP, SAP HANA, or SAP S/4HANA on Windows platforms. Skilled in operating system installation, monitoring, troubleshooting, and patch management. Experience managing Active Directory, user account configurations, and group policies.
Generic Skills:
Capability to function in a 24/7/365 shift-based work environment. Strong documentation abilities for both design and operational processes. Excellent skills in collaborating with application and database teams. Awareness of cybersecurity regulations (NCA, NIC).
Decision Making Authority:
Empowered to install, configure, patch, and maintain all Windows server systems and clusters. Accountable for daily operations, monitoring, and troubleshooting in the Windows environment. Authorized to create and manage user/group accounts and policies. Responsible for overseeing the full lifecycle of vendor support tickets with Microsoft.
Preferred Qualifications:
Familiarity with virtualization technologies (such as VMware or Hyper-V).
Understanding of network fundamentals and protocols (TCP/IP, DNS, DHCP).
Knowledge of system backup and recovery solutions.
Detail-oriented and organized approach to managing tasks and documentation.
Passion for technology and eagerness to stay updated on industry trends.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Riyadh, Saudi Arabia; Dammam, Saudi Arabia
This position functions around the clock, 24/7/365, to deliver extensive support for the enterprise RHEL server environment. The role involves the installation, configuration, management, operation, and maintenance of all RHEL server systems and RHEL Clusters (including Pacemaker). It is essential to ensure system stability through daily operations, patch management, monitoring, and troubleshooting, as well as providing support for SAP environments that operate on RHEL.
Key Responsibilities:
Install, configure, and manage Linux servers and applications to ensure optimal performance and high availability.
Monitor system performance, perform routine maintenance, and apply updates as needed.
Identify and resolve issues related to the operating system, hardware, and network configurations.
Implement and enforce security best practices within Linux environments, including firewalls, user permissions, and file integrity measures.
Assist in the deployment and management of applications hosted on Linux servers.
Document system configurations, procedures, and troubleshooting documentation for reference by the team.
Support backup and recovery processes to maintain data integrity and availability.
Collaborate with development teams to enhance deployment processes and ensure effective integration of Linux applications. Ensure that all RHEL systems are managed in accordance with vendor recommendations and security best practices, while also maintaining compliance with NCA, NIC, and SEC Cybersecurity regulations.
Contribute to the management of the operating system lifecycle, including planning for version upgrades and decommissioning.
Install, configure, manage, operate, and maintain RHEL server systems and clusters (e.g., RHEL 7, 8, 9). Provide daily operational support, including OS installation, monitoring, troubleshooting, virus protection, and resource management. Manage RedHat HA Extension (PACEMAKER) clusters and support SAP, SAP HANA, and SAP S/4HANA environments on the RHEL platform. Regularly review system logs and OS behavior to proactively monitor and address potential issues.
Build strong relationships with the ERP, application, database, and web hosting teams for daily support, troubleshooting, and scheduled maintenance activities.
Manage and maintain client agents for server monitoring (SCOM, AppDynamic) and server management (SCCM). Create and maintain technical and detailed design documentation, as well as technical operation documentation. Create, maintain, and delete user/group accounts and implement account policies. Raise and manage support tickets with RedHat, including troubleshooting, log collection, and follow-up.
Requirements
Requirements:
Degree:
Bachelor’s degree in Computer Science, Information Technology, or a related field.
Years of Experience:
3-5+ years of practical experience in Linux System Administration (RHEL/CentOS) in an enterprise context.
Special Technical Skills:
Proficient in RHEL (versions 7, 8, 9) and RHEL Clustering (Pacemaker). Extensive experience in supporting SAP/SAPHANA on RHEL. Demonstrated ability in the installation, monitoring, troubleshooting, and patch management of operating systems. Experience in managing user and group accounts. Familiarity with monitoring solutions such as SCOM/AppDynamics and management tools like SCCM.
Special Generic Skills:
Capability to work in a 24/7/365 shift environment. Excellent documentation skills, including design and operational documentation. Strong teamwork abilities for effective collaboration with application and database teams. Awareness of cybersecurity regulations (NCA, NIC).
Decision Authority Matrix:
Authorized to install, configure, patch, and maintain all RHEL systems and clusters. Responsible for daily operations, monitoring, and troubleshooting of the RHEL environment. Empowered to create and manage user/group accounts and their associated policies. Oversee the entire lifecycle of vendor support tickets for RedHat.
Preferred Qualifications:
Certifications such as Red Hat Certified System Administrator (RHCSA) or Linux Professional Institute Certification (LPIC) are a plus.
Experience with cloud services (AWS, Azure) for deploying and managing Linux applications.
Familiarity with configuration management tools (e.g., Ansible, Puppet).
Ability to manage multiple priorities and projects in a fast-paced environment.
Strong communication skills to work effectively with remote teams.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Remote – Europe or East Coast North America
About HumanSignal
Real-world data is the competitive edge in AI.
HumanSignal is a human data partner for companies building AI models and products. Our customers ship better AI, faster, because we partner with their researchers from real-world data creation to annotation to delivery.
We design and create datasets from scratch, recruit and manage the domain experts who evaluate model output, and run everything through our own platform, Label Studio, the open-source standard for data labeling and evaluation, used by over 1 million practitioners worldwide.
We specialize in the operationally complex: real-world data collection, multimodal pipelines, and multi-step workflows. Advanced ML and AI teams use our enterprise platform to run their own data factories, and our services team to extend their reach where in-house capacity runs out.
If you want to do work that materially shapes how the next generation of AI products gets built, we'd love to talk.
Job Description:
We are seeking a talented Support Engineer to join our team and provide exceptional technical support for our industry-leading data labeling software. As a Support Engineer, you will play a crucial role in ensuring the seamless operation of our platform and assisting our clients in resolving any technical issues they encounter. You will work closely with our product and engineering teams to deliver prompt and effective solutions, contributing to the overall success of our product.
As our team scales, this role will play a critical part in advancing our support maturity—improving processes, strengthening our ability to deliver proactive support, and contributing to internal tooling and automation.
Responsibilities:
Provide technical support to clients via email and support tickets, addressing inquiries related to the installation, configuration, and usage of Label Studio.
Diagnose and troubleshoot software issues reported by clients, utilizing debugging tools and logs to identify root causes and implement timely resolutions.
Collaborate closely with Product, Engineering, and Customer Success to drive issue resolution.
Create internal and external documentation to improve support quality and self-service.
Proactively identify opportunities for process improvements and contribute to the continuous enhancement of our support procedures and workflows.
Provide structured, high-quality customer updates throughout investigations.
Requirements:
3–5 years in technical support or support engineering for a SaaS or developer-focused product.
Strong debugging skills across cloud environments, APIs, browser issues, and containerized systems.
Proficiency in Python or Javascript programming language for scripting and automation tasks.
Strong understanding of cloud computing platforms, particularly AWS (Amazon Web Services), including services such as EC2, S3, Lambda, and IAM.
Familiarity with machine learning concepts and frameworks, with experience working with ML models preferred.
Excellent problem-solving skills and ability to analyze complex technical issues.
Exceptional communication skills, both written and verbal, with a customer-centric approach.
Ability to thrive in a fast-paced environment, managing multiple priorities effectively and meeting tight deadlines.
Strong teamwork and collaboration skills, with the ability to work cross-functionally with engineering, product management, and customer success teams.
Preferred Qualifications:
Experience with Kubernetes, container orchestration, or infrastructure debugging.
Knowledge of ML/AI workflows or data labeling pipelines.
Familiarity with Agile development methodologies.
Familiarity with REST APIs and integrating with external services.
At HumanSignal we pay based on regional compensation market rate ranges across the globe. We are hiring for this role across North and South America as well as Europe. The base cash compensation range for the United States is $75,000 to $90,000 USD. These ranges are provided by market data and are in good faith. The final offer details are determined by several factors including candidate experience, expertise, as well as applicable industry knowledge and may vary from the pay ranges listed above.
Location: Dubai, United Arab Emirates; Rome, Italy; Bucharest, Romania; Athens, Greece; Tallinn, Estonia; Belgrade, Serbia
Apt Resources is looking for an Experienced Restaurant Captain to join the team at a trendy Western restaurant renowned for its modern European cuisine. This role is an excellent opportunity for a professional with a passion for excellent customer service and a strong background in the dining industry.
As the Restaurant Captain, you will be responsible for overseeing the front-of-house operations, ensuring that guests receive an exceptional dining experience. You will lead the service team, assist in menu planning, and take an active role in promoting the restaurant’s unique offerings. It's essential that you have a keen eye for detail, strong leadership skills, and the ability to work in a fast-paced environment.
Responsibilities
Coordinate and lead the dining service to ensure a smooth and enjoyable experience for guests.
Train, mentor, and supervise front-of-house staff; model excellent service standards.
Assist in crafting and updating the menu, incorporating seasonal and trendy items.
Engage with guests, answer inquiries, and manage feedback professionally.
Ensure the dining area is well-maintained and meets hygiene and safety standards.
Oversee reservations and seating arrangements to optimize the dining flow.
Monitor and manage inventory levels related to service operations.
Collaborate with kitchen staff to ensure timely and accurate service.
Prepare reports on dining service performance and financial metrics.
Requirements
Proven experience as a Restaurant Captain or in a similar role, preferably in trendy Western or European dining establishments.
Excellent knowledge of food and beverage service, with a strong understanding of wine pairings.
Outstanding leadership and team-building skills.
Exceptional customer service orientation with a vibrant personality.
Strong organizational skills with attention to detail.
Ability to work in a fast-paced environment and handle stressful situations.
Effective communication skills in English; knowledge of other languages is a plus.
Flexibility to work shifts, including nights, weekends, and holidays.
Hospitality or restaurant management degree is a plus.
Benefits
3000-3500 AED basic salary range depending on the experience + meal allowance 400 + Transportation + Accommodation + Service charge + Credit card Tips + uniforms + Health insurance + air ticket ( once every two years) + Paid leave as per UAE laws
Dubai, United Arab Emirates; Rome, Italy; Bucharest, Romania; Athens, Greece; Tallinn, Estonia; Belgrade, Serbia
Location: Riyadh, Saudi Arabia
Müller's Solutions is on the lookout for a talented SAP FICO Consultant to join our dynamic team. As an SAP FICO Consultant, you will be instrumental in delivering innovative solutions that enhance our clients' financial processes. Your expertise in SAP Financial Accounting and Controlling will aid in the implementation, configuration, and optimization of SAP systems to meet diverse business needs.
Key Responsibilities:
Assess, design, and implement SAP FICO solutions based on client requirements.
Configure SAP FICO applications, including setting up financial statements, cost centers, profit centers, internal orders, and accounts payable/receivable.
Collaborate with clients to gather requirements, conduct workshops, and deliver training sessions.
Support data migration activities and ensure data integrity throughout the implementation process.
Perform system testing, user acceptance testing, and troubleshooting to resolve issues promptly.
Work closely with cross-functional teams to ensure system integration and alignment with business processes.
Provide ongoing support and maintenance for existing implementations, identifying areas for improvements.
Requirements
Requirements:
Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
At least 3 years of experience in SAP FICO consulting or a similar role.
Thorough understanding of financial accounting and controlling processes within SAP.
Experience with SAP S/4HANA or previous versions of SAP ERP is preferable.
Strong problem-solving skills and analytical thinking to navigate complex financial systems.
Effective communication and interpersonal skills to collaborate with clients and cross-functional teams.
SAP FICO certification is an advantage but not required.
Willingness to travel occasionally for client engagements if necessary.
Benefits
1- Attractive Package.
2- Family Benefits.
3- Visa.
4-Air Tickets.
Location: Cairo, Egypt; Rabat, Morocco
As an IT Support professional - Remote at Müller's Solutions, you will be the first point of contact for our customers and employees needing technical assistance. In this role, you will diagnose, troubleshoot, and resolve wide-ranging technical issues related to hardware, software, and networks. You will ensure that users have the resources and support necessary for maximum productivity while working from home or remotely.
Key Responsibilities:
Provide technical support and assistance via phone, email, and remote desktop tools to users experiencing IT issues.
Diagnose and troubleshoot hardware and software problems, including desktops, laptops, and peripherals.
Install and configure software applications, operating systems, and updates as needed.
Document support requests diligently and maintain accurate records of technical issues and solutions.
Assist in the setup and configuration of remote workstations and ensure that all necessary IT resources are available to users.
Manage and escalate complex issues to appropriate teams when necessary to ensure timely resolution.
Educate users on IT best practices and provide training for new software and tools.
Stay up-to-date with the latest technology and support tools to enhance the efficiency and quality of support services.
Requirements
Requirements:
Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
1-3 years of experience in a technical support or helpdesk role.
Strong knowledge of operating systems (Windows, macOS) and common software applications.
Familiarity with hardware components and troubleshooting methods for computers and peripherals.
Excellent problem-solving skills and the ability to explain technical issues clearly to users.
Strong verbal and written communication skills, with a focus on customer service.
Experience with remote support tools and ticketing systems.
Relevant IT certifications (A+, CompTIA, etc.) are a plus.
Preferred Qualifications:
Experience working in a remote support environment.
Knowledge of networking concepts and principles.
Ability to work independently and manage multiple tasks effectively.
Familiarity with IT service management frameworks (ITIL) is advantageous.
Willingness to continuously learn new technologies and adapt to changing environments.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates; Fujairah, United Arab Emirates; Umm Al Quwain, United Arab Emirates
Our client an award winning western restaurant group is looking for an experienced butcher to join their team and expansion project.
DUTIES & RESPONSIBILITIES:
Must be aware and ensure that he and his co – workers follow company hygiene procedures. The communications to the Executive Chef, Sous Chef and the Stock Controller must be in respectful, friendly and professional ways.
Responsible of Checking all Meat and Fish on delivery for quality and Quantity.
In charge of cleanliness of the Meat and Fish preparation rooms and proper storage of all Meat and Fish items in the Freezers and Fridges.
Close communication and contact with the Executive Chef with regard ordering and preparation is obligatory.
The guidelines and requests from the Chef and F&B Manager must be followed in the most efficient way.
All machines and equipment must be kept in good repair and must be handled with care at all times.
Report any maintenance requirements to the relevant personnel.
Be present during the sanitation inspections of your areas.
The Butcher must be fully aware of the company controlling and food preparation procedures e.g. portion control, as outlined in the F&B manual.
Daily contact and exchange of information with the Executive Chef or Sous Chef is obligatory.
Requirements
Must have worked at least for 3 Years as a Butcher in Hotels, Restaurants or on Cruise ships.
Must be able to prepare all meats and fish products specified in company standards.
Must have a Culinary Certificate from a recognized institution.
Must be able to deal with quality control, production control, meat and fish storing
Benefits
Basic Monthly Salary: AED 3000 to 3600 depending on experience + 375 Food allowance + 250 to 450 (Service charge Avg) + 600 Credit card tips + cash tips + free Accommodation + Transport + uniforms + Health insurance + air ticket ( once every two years) + Paid leave as per UAE laws
Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates; Fujairah, United Arab Emirates; Umm Al Quwain, United Arab Emirates
УдалённоHome Based - APAC
Fort Worth, TX
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УдалённоTIMEZONES & LOGISTICS; Location: This role requires a location within APAC time zones (we do not believe in the sustainability of overnight shifts); Remote, APAC
УдалённоTIMEZONES & LOGISTICS; Location: Required residency/location within EMEA time zones (we do not believe in the sustainability of overnight shifts); Remote, EMEA
УдалённоTIMEZONES & LOGISTICS; Location: Required residence in North or South American time zones (we do not believe in the sustainability of overnight shifts)
Dammam, Saudi Arabia; Riyadh, Saudi Arabia
УдалённоRiyadh, Saudi Arabia; Dammam, Saudi Arabia