Location: Kyiv
Job Overview
We’re looking for an
Encounter Designer
to help shape the next generation of event modes for
World of Tanks
at Wargaming. As a senior member of the event team, you will define and champion the combat experience and encounter philosophy behind our seasonal and limited-time modes.
What will you do?
Act as the bridge that connects player combat, enemy combat, and level design teams.
Own and advocate for the full combat experience, making sure player abilities, enemy behaviour, and encounter design fit together into engaging gameplay.
Design, prototype, and refine player combat systems, enemy mechanics, encounters, and moment-to-moment gameplay.
Set up combat and encounter design frameworks, standards, and best practices so that several feature teams can build at scale.
Build combat encounters that challenge players, reward mastery, allow for different playstyles, and support progression goals.
Analyse player feedback, telemetry, and playtest results to find ways to improve combat feel, pacing, difficulty, and engagement.
Work with leadership to spot risks, agree on priorities, and keep combat work aligned with the wider goals of the game.
Hold a high bar for quality, accessibility, usability, and player experience throughout development.
What are we looking for?
Deep knowledge of combat design fundamentals, including pacing, responsiveness, game feel, encounter design, progression, and player mastery.
Substantial hands-on experience building and balancing combat systems for action games.
Strong skills in gameplay prototyping, iterative development, tuning, and using playtests to guide design decisions.
Experience working closely with engineering teams to turn design goals into solid, reliable gameplay features
Excellent written and spoken communication, with the ability to explain design intent clearly and give feedback people can act on.
Hands-on experience with current game development tools and engines
Solid grasp of what motivates and engages players, how progression systems work, and how great gameplay keeps players coming back.
Thorough knowledge of game development pipelines and of how disciplines work together in production.
Work mode
Remote (from anywhere within Ukraine).
This role isn't eligible for relocation & immigration support.
Benefits
Benefits and perks are tailored to the local market and culture. Our benefits in Kyiv include:
24 business days of annual leave per calendar year
6 personal days per calendar year
Career development and education opportunities within the company
Premium Private Health Care (with wellness program option)
Mental well-being program (iFeel)
Life event bonuses (Employee’s Birthday, Marriage, Child’s Birth, etc.)
English courses with 50% contribution
Employee discounts
Personal Gaming Account
Coffee, fruits, and snacks in the office
Company events
Seniority Awards
Referral program - You can recommend the best talents to the company and receive a reward
Please submit your CV in English to ensure smooth processing and review.
About Wargaming
Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 15 offices worldwide, including studios in Chicago, Prague, Shanghai, Tokyo, and Vilnius. Our diverse and multicultural team works together to deliver a top-class experience to millions of players who enjoy Wargaming's titles across all major gaming platforms. Our flagship products include free-to-play hits World of Tanks, World of Warships and World of Tanks Blitz.
Please see
Wargaming Candidate Privacy Policy
for details on how Wargaming uses your personal data.
seniorKyiv; This role isn't eligible for relocation & immigration support
Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore/Hong Kong, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Role
We are looking for a
Senior Finance Transformation & Strategy PMO
to join our
Intelligence & Performance (IP) team
.
This role sits at the intersection of
finance, data, and technology
. You will drive Finance’s digital and AI transformation, connecting finance, business, product, data, and engineering teams, and turning operational and financial management needs into workable processes, data products, and system solutions. Your goal is to raise financial operating efficiency and data quality, give management reliable BI and actionable insight, and help build the financial systems and internal controls the company needs as it scales.
This is a high-ownership role for someone who wants to build, not just coordinate. You should be comfortable with ambiguity, complexity, and senior stakeholders.
Responsibilities
Lead Finance transformation programs end to end.
Build the roadmap for finance digitalization and AI transformation, prioritize projects, and define scope, milestones, owners, and acceptance criteria. Run cross-functional delivery from requirements through launch, training, and continuous improvement.
Own financial BI and decision support.
Build a unified financial and operational metrics framework with consistent definitions and dashboards covering revenue, cost, profit, budget execution, cash flow, and operational efficiency.
Turn data into action.
Explain business changes and anomalies to management, identify opportunities in cost, efficiency, and resource allocation, and work with business teams to execute and track the results.
Design finance solutions and automate processes.
Map finance processes, business rules, and system requirements into clear process designs, data models, and functional specs. Drive automation across bookkeeping, reconciliation, settlement, reporting, budgeting, and management analysis, and coordinate integration across ERP, finance platforms, data platforms, and business systems.
Improve data quality and control.
Strengthen reconciliation, exception handling, and data lineage so that definitions are consistent and key numbers are traceable.
Land AI and Agent applications in Finance.
Identify high-value AI use cases across finance, business analysis, internal control, and audit support. Take them from prototype to production with product, data, and engineering teams, including intelligent analysis, anomaly detection, document processing, and knowledge retrieval. Define success metrics, human review, permissions, and audit trails.
Build compliance and internal control foundations.
Work with Finance, Legal, Compliance, IT, and Audit on gap assessments and remediation plans. Drive SOX-related controls, ITAC, and ITGC, and embed key controls into finance processes, systems, and data flows (access, segregation of duties, change management, data integrity, audit trail).
Keep leadership informed.
Give clear executive updates on progress, risks, and trade-offs, and act as a force multiplier by driving alignment and execution clarity across teams.
Requirements
5+ years of experience in finance products, finance digitalization, financial BI, or solutions roles, with a track record of turning finance requirements into system or data solutions and getting them adopted.
Solid understanding of finance operations: general ledger, AP/AR, revenue recognition, reconciliation, settlement, budgeting, and audit, with the ability to identify business rules and key control points.
Strong data analysis capability.
Independently use SQL to query, validate, and analyze data, and know at least one mainstream BI tool. Able to define metrics, analyze performance, and turn findings into recommendations that management understands and teams can execute.
Experience designing solutions and building, integrating, or optimizing ERP, finance platforms, BI platforms, or automation systems, with the ability to work effectively with product and engineering.
Strong cross-functional project management: able to align multiple stakeholders, manage priorities and dependencies, and push through complex problems.
Understanding of internal control and auditability requirements for financial systems, and the ability to judge where AI fits in finance scenarios and help validate and roll it out.
Independent thinking and high ownership.
You challenge assumptions constructively, form your own point of view, and operate with a strong bias toward action.
Excellent communication and stakeholder management, including with senior executives.
Preferred Qualifications
Experience with IPO preparation, SOX, ITAC, ITGC, or internal control build-out at a listed company.
Experience building management-oriented business analysis and financial BI systems, and explaining how analysis drives decisions.
Hands-on experience implementing LLMs, AI agents, enterprise knowledge bases, or finance intelligence applications.
Background in banking, payments, fintech, SaaS, e-commerce, or other high-volume businesses. Familiarity with trading, fund and asset flows, reconciliation, and finance operations in the digital asset industry is a plus.
Bilingual (English + Mandarin) to collaborate across global teams.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Japan
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location: Japan
Type: 12-month fixed-term contract (renewable), with possibility of conversion to full-time permanent role
The Role
This contract role owns Nex's social media and web content. On social, you'll plan content, manage external agencies, and act as the frontline voice of the brand, engaging parents every day and growing our community for the Japanese market. On web, you'll localize our blog into Japanese and keep site information up to date for the Japanese market, and eventually Korean market as well. During game launches, IP partnerships and brand collaborations, you'll balance product education, partner messaging and brand voice to keep the experience clear and cohesive.
This is a foundational hire as Nex brings social in-house. You'll help shape how we engage families, support our biggest launches, and build an audience that grows with us. There is room for the role to evolve as the team scales.
What You Will Do
Social Media (TikTok / X / Instagram / Facebook/ YouTube and more)
Content Planning & Agency Management
Build the content strategy and monthly calendar for each channel, and manage scheduling and publishing
Develop platform-specific ideas (short-form video, long-form video, posts, threads) and review content before it goes live
Manage creative and social agencies: write briefs, run timelines, review and approve deliverables, and manage estimates and budgets
Identify timely cultural moments and trend opportunities
Social Engagement Across All Channels
Monitor conversations daily across Instagram, TikTok, Facebook, Threads, YouTube, X, and emerging platforms, and respond to comments and DMs in a relatable, social-first, on-brand voice
Escalate customer service and product issues to CX
Spot brand love moments and amplify them naturally
Support inbound message spikes during launches, holidays, shipping delays and other high-volume moments
Lead first response during negative spikes and escalate internally
Engagement Execution & Optimization
Partner with the Social Lead to grow replies, saves, shares and positive sentiment
Support social listening and surface actionable insights to the team
Analyze channel performance and deliver monthly reports with recommendations
UGC Curation & Community-to-Content Bridge
Identify and curate high-quality UGC across channels, and brief UGC needs for campaigns
Work with the brand community team to source customer stories, and connect social strategy with our Facebook and Circle communities
Launches, Partnerships & Cross-Functional Collaboration
Balance product education, partner messaging and brand voice across game launches, IP partnerships and brand collaborations
Partner with brand marketing, paid, publishing and community teams
Web (Blog & Site Content)
Run regular audits of product information, pricing and FAQs on the site, and request updates to keep them current
Submit update requests to the web team and engineers, and track them through to release
Localize English blog posts into Japanese: manage translation and localization timelines and quality, and manage translators or vendors as needed
Adapt messaging and examples for the Japanese market, and maintain a Japanese glossary
Make simple updates in the CMS and QA content before publishing
Publish posts with basic SEO in mind (titles, meta descriptions, keywords)
Cross-Channel
Plan content that connects social and the blog (e.g., social posts timed to new articles)
Required Qualifications
3–5 years of experience in social media, community management or engagement roles
Experience managing community engagement across multiple platforms
Strong understanding of modern parent and family audiences
Demonstrated ability to drive engagement, sentiment and conversation growth
Experience directing external agencies or production partners (briefs, timelines, quality control)
Native-level Japanese writing and editing skills, with strong brand judgment
Business-level English (reading English articles, written and verbal communication with global teams)
Experience working with web teams and engineers to scope requests and see them through to release
Experience escalating CX and product issues appropriately
Experience with social listening and management tools (e.g., Sprout Social) and platform analytics
Ability to manage multiple priorities in a fast-paced environment
Self-starter who takes initiative and spots opportunities proactively
Preferred Qualifications
Experience with family-oriented, kids or parenting brands
Background in consumer tech, gaming or lifestyle
Experience supporting product launches, partnerships or IP-driven campaigns
Experience supporting engagement during high-volume moments (PR, launches, TikTok Shop spikes)
Familiarity with short-form video and TikTok-native formats
Experience managing English-to-Japanese localization or reviewing translation quality
CMS experience
Basic SEO knowledge and experience with analytics tools such as GA4
Experience collaborating cross-functionally in remote teams
What Sets You Apart
Deep understanding of how families and parents behave on social: what they save, share, DM and tag
You go beyond reactive engagement and proactively create engagement opportunities
You balance warmth, playfulness and professionalism in brand voice
You recognize brand love moments and amplify them naturally
You see engagement as a growth driver, not a vanity metric
You care about building a community, not just managing comments
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Bengaluru, India
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As an Enterprise Support Specialist on the Customer Operations & Support team, you’ll have the opportunity to partner closely with the Enterprise Support Manager to define and elevate our Enterprise Support function. As part of the growing team in our Bangalore hub, you’ll also help define how we operate in-region - shaping workflows, influencing tooling, and raising the bar for what great Enterprise support looks like at Figma. This team is responsible for crafting what exceptional support looks like for Figma's most strategic customers. You will be delivering the kind of experiences that build trust throughout the Figma community, from customers to key internal partners, such as Sales, Product, and Engineering.
We're looking for a technical support expert experienced in working with B2B Enterprise-level customers with an ability to understand and help with their unique needs. You will diagnose issues, determine solutions, and anticipate customer impact, serving as a customer advocate while working cross functionally to deliver an exceptional experience. The work you do will span over technical product, account administration and billing. This role requires coverage during non-standard business hours to support global customers.
Coverage outside standard business hours is part of this role. The shift days and hours for this role will be Wednesday to Sunday, 11.30pm IST - 8.30am IST.
This role will be held from our Bengaluru office (in Koramangala) on a hybrid basis.
What you'll do at Figma:
Develop expertise of Figma's products and the journey of our customers, from Product Designers to Account Administrators, to accurately diagnose sophisticated inquiries
Interact with Figma customers daily via email, taking ownership over cases from start to resolution
Partner closely with Sales teams to guide large scale organizations through complex workspace configurations, acting quickly to address technical issues and ensuring successful account setup
Operate as the voice of the customer, capturing both product and process gaps in the experience and presenting data-backed cases for new feature development and process automation
Act as designated point of contact for high-risk escalations and issues, proactively engaging the appropriate partners, and owning communication through to solution
Identify trends and communicate insights to our Product and Engineering teams to advocate for bug fixes, process improvements, and feature enhancements
Engage in pilot programs and experimentation to identify efficient approaches for delivering fast and personalized interactions to meet performance expectations and customer commitments
Recommend foundational tooling and processes in partnership with our Product Support Operations teams to ensure we are set up to scale
We’d love to hear from you if you have:
2+ years of experience in a technical SaaS Support environment, ideally supporting Enterprise customers
Proficiency in troubleshooting SAML/SSO and SCIM configurations for large-scale organizations
Familiarity with system administration for large end-user communities or guiding customers through complex implementations
Ability to assess the business impact of technical issues to drive cross-functional alignment, prioritization, and timely resolution
While it’s not required, it’s an added plus if you also have:
Skilled in using tools such as Adobe XD, Sketch, and/or Framer and a passion for UX/UI development
Familiarity and willingness to learn AI concepts (e.g., prompt refinement, natural language tools, generative AI, machine learning basics)
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Remote - Americas
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role:
Alpaca is seeking a Senior Cashiering Operations Associate to own client money movement across ACH, domestic and international wires, RTP, checks, and internal journals.
This role is accountable for timely, accurate, and compliant cash processing, with a strong mandate to strengthen operational controls, reduce risk, and drive process quality. You will operate with a high degree of independence, exercise judgment on complex and high-risk transactions, and serve as a key partner to custodians and banking partners. The ideal candidate brings deep money-movement expertise, a control-first mindset, and clear ownership of outcomes in a fast-paced fintech environment.
Ops Control Framework & Oversight
Own and continuously strengthen controls across money movement workflows, ensuring adherence to firm policies, regulatory expectations, and data privacy standards
Review, validate, and approve client money movement requests (ACH, wires, RTP, checks, journals) in accordance with firm policies
Process and release transactions accurately and within established SLAs
Reconcile daily cash movements, deposits, and settlement activity to ensure accurate posting
Monitor and resolve exceptions, returns, rejects, and transaction discrepancies
Serve as a primary operational point of contact for custodians and banking partners
Prepare and review daily and monthly operational reports, including transaction coding oversight
Maintain accurate documentation and case tracking in Salesforce and internal systems
Ensure adherence to regulatory requirements, internal controls, and data privacy standards
Identify operational risks and escalate suspicious or high-risk transactions appropriately
Support audits, reporting requirements, and special projects as needed
Partner with Operations, Compliance, Risk, and Technology to design and implement process improvements
Train and coach internal teams; contribute to playbooks, SOPs, and onboarding for cashiering workflows
What You Bring
Bachelor’s degree in Finance, Business, Economics, or related field — or equivalent experience
5+ years of experience in financial services, brokerage operations, banking, or cashiering
Direct experience processing money movements (ACH, wires, checks, journals, RTP preferred)
Experience interacting with custodians, clearing firms, or correspondent banks
Strong command of operational risk and fraud controls
High level of attention to detail and accuracy
Clear, confident written and verbal communication with internal stakeholders and external partners
Ability to work independently, prioritize competing demands, and elevate issues with context and recommendations
Series 7 or additional FINRA licenses
Preferred Experience
Portfolio accounting or broker-dealer systems
Experience in fintech or high-growth environments
Prior ownership of SOPs, control frameworks, or audit support for cash/money movement operations
Experience mentoring or training operations team members
Core Competencies
Detail Orientation
Action & Ownership Mindset
Strong Risk Awareness
Clear Communication
Responsiveness & Follow-Through
Cross-Functional Collaboration
Confidentiality & Professional Judgment
Alignment with Alpaca’s company tenets
Stay Curious
Have Empathy
Be Accountable
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: Philippines
Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.
Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.
Values
Here are our
Company Values
and we’d love to have individuals who can be a culture add to our team!
What We Offer
Permanently Remote
Pay wired directly to your bank account
$50 Monthly Stipend
Annual Bonus
Flexible PTO
Enjoy company time off during some of the major US and PH Holidays
Career fast track for performers and internal mobility
Learn from a team of Stanford, MIT, Google, and Harvard alumni
Grow With Us
We are building an AI-native Service organization that delivers accurate, timely, and customer-centric Payroll support. As a
Payroll Managed Services Representative,
you will help customers navigate their payroll needs while leveraging AI-powered tools and automation to enhance the quality, speed, and consistency of our service.
In this role, you'll combine payroll expertise with strong customer service skills, sound judgment, and a passion for continuous improvement. You'll collaborate closely with teammates and our Engineering, Product, and Design (EPD) teams to identify opportunities to streamline workflows, improve the customer experience, and scale our operations through thoughtful use of AI.
We're looking for someone who is dependable, detail-oriented, and customer-focused. You take ownership of issues from start to finish, communicate clearly, and adapt quickly to new tools and processes. You are excited by the potential of AI and automation while understanding that payroll requires accuracy, confidentiality, compliance, and careful human oversight.
Day In The Life
Respond
to customer questions, investigate issues, and provide clear, helpful resolutions.
Prepare
regular payrolls using customer-provided data points and recurring items
Review
payroll data, identify discrepancies, and follow established controls and procedures.
Deliver
accurate and timely Payroll services to customers.
Handle
sensitive payroll and employee information with a high degree of confidentiality.
Use
AI-enabled tools and automated workflows to improve speed, quality, and consistency.
Apply
human judgment to review, validate, and escalate AI-generated recommendations or outputs.
Identify
recurring customer issues and manual processes that could be improved through automation.
Share
customer feedback and operational insights with team leaders and the EPD team.
Participate
in testing, rollout, and adoption of new AI-powered tools and processes.
Maintain
accurate documentation and contribute to knowledge-base improvements.
Meet
service, quality, productivity, and customer-experience goals.
Support
a collaborative team environment through knowledge sharing, coaching, and continuous improvement.
Who You Are
Experience
: 2+ years in payroll, customer service, operations, HR technology, finance operations, or a related field.
Attention to detail
and commitment to accuracy.
Communication
: Excellent written and verbal communication skills.
Prioritization
: Ability to manage multiple priorities and meet time-sensitive deadlines.
Problem-solving
and critical-thinking skills.
Software Proficiency
: Comfort working with software, data, and digital workflows.
AI Adoption
: Willingness to learn and use AI-powered tools responsibly.
Confidentiality
: Ability to handle confidential information with discretion.
Customer-focused
mindset and demonstrated ownership of issues through resolution.
Nice To Have
Payroll Processing
: Experience processing payroll or supporting payroll-related customer inquiries.
Systems Knowledge
: Familiarity with payroll systems, HRIS platforms, timekeeping systems, or financial software.
Certification
: Payroll certification such as FPC or CPP.
Automation
: Experience with workflow automation, AI-assisted tools, quality assurance, or process improvement.
Fast-paced Environment
: Experience working in a fast-paced technology or service environment.
Success in This Role
Success will be measured by:
Completion
: Accurate and timely completion of Payroll services.
Quality
: High-quality, empathetic, and effective customer support.
Compliance
: Consistent adherence to service controls, policies, and compliance requirements.
AI Utility
: Productive and responsible use of AI-powered tools.
Process Improvement
: Meaningful contributions to process and automation improvements.
Collaboration
: Strong collaboration with teammates and the EPD organization.
Skill Development
: Continued development of payroll, service, and technology skills.
Know More About Workstream
https://www.workstream.us/blog/funding-series-b
https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/
https://techbuzz.news/buzzworthy-august-27-2021/
Additional Information
Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We are committed to the full inclusion of all qualified individuals.
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Risk & Analytics Team
The Risk & Analytics (R&A) team makes crucial decisions that direct Affirm’s business strategy. We partner with Machine Learning, Product, Engineering, Capital Markets, and Commercial teams to grow Affirm responsibly by optimizing approval, conversion, losses, and profitability.
Operating across the entire customer and merchant lifecycle, we tackle a diverse array of challenges, from optimizing checkout conversion and mitigating fraud risk to building scalable data foundations and enabling international growth. We analyze performance not just to report on it, but to determine where to invest resources for maximum impact through building tools, scalable data infrastructure, and analytical frameworks.
We improve the analytics experience across Affirm by streamlining workflows and fostering a culture of learning and documentation. By taking ownership of the entire analytical lifecycle, from initial question to final business decision, we turn complex data and systems into clear, actionable signals that ensure Affirm grows efficiently and intelligently.
One Role, Multiple Teams
We are hiring multiple Senior Analyst roles across Affirm's Risk & Analytics organization through this single job posting. Rather than interviewing for one specific team, candidates will go through a shared interview process designed to assess the core skills we look for across R&A.
If selected, we will work with you to determine the best team match based on your interests, experience, strengths, and current business needs. You will have the opportunity to learn more about our teams and share your preferences as you move through the process.
Potential team placements include:
Point of Sale (POS):
Optimize merchant and checkout performance to improve conversion, approvals, and unit economics across the purchase funnel.
Direct to Consumer (DTC) / Card:
Drive engagement, repeat usage, and lifecycle health across Affirm's app, web, and card experiences.
Fraud:
Prevent and reduce fraud losses across the customer journey while maintaining a frictionless user experience.
Core Analytics:
Build the quantitative research, performance monitoring, and scalable data foundations that enable fast, economically sound decisions.
Servicing:
Enhance the post-origination customer experience by analyzing repayment behavior, collections strategies, and operational efficiency.
International Expansion:
Build the measurement and decision foundations needed to sustainably launch and scale Affirm in new global markets.
About the Role
As a Senior Analyst in Affirm's Risk & Analytics organization, you will join one of several analytical teams working across the customer and merchant lifecycle. While the specific problems you tackle will depend on your eventual team placement, all Senior Analyst roles share a common foundation: owning complex analytical problems end to end, translating data into business strategy, and influencing decisions across technical and non-technical teams.
You will operate with autonomy to own the entire analytical lifecycle, from initial question to final business decision. You bring exceptional analytical rigor, deep domain expertise, and the ability to translate complex regulatory, economic, and machine learning insights into actionable business strategies. You thrive in ambiguity, balance growth with resilience, and are comfortable operating at both strategic and execution levels to influence stakeholders across the organization.
What You Will Do
Optimize End-to-End Strategy:
Leverage advanced data analytics to independently derive insights, develop, and optimize business, risk, or growth strategies across products and geographies.
Manage Macro & Market Trends:
Monitor portfolio performance and exogenous macroeconomic trends, proactively adjusting analytical and operational strategies to mitigate risk and balance growth.
Model & Capability Building:
Partner deeply with Engineering and Machine Learning teams to design, build, and interpret performance metrics for scalable risk, fraud, or growth models.
Cross-Functional Leadership:
Collaborate closely with Product, Legal, and Compliance teams to interpret evolving regulatory and market requirements, translating them directly into analytical policy and product design recommendations.
Oversee Frameworks & Launches:
Oversee the development and execution of analytical frameworks. Drive cross-functional discussions to ensure new product launches and market entries align with risk appetite, operational capabilities, and local regulations.
External & Strategic Alignment:
Engage with external stakeholders, including merchants, vendors, and partners, to align practices, ensure compliance, and strengthen strategic relationships.
AI Leverage & Mentorship:
Build repeatable AI-assisted workflows that compound across the team's analyses, while mentoring junior analysts on technical craft and domain nuances.
What We Look For
2–5 years of proven experience in an analytically driven role within the consumer lending, credit, or fintech industry, specifically leveraging advanced analytics to develop and optimize business strategies.
Degree in Data Science, Computer Science, Engineering, Economics, or a related quantitative field.
Advanced proficiency in SQL, Python, or other scripting languages.
Deep expertise in data mining, data visualization, and statistical modeling, with experience applying machine learning techniques to business or risk management problems.
Proven experience leading cross-functional initiatives that bridge Product, Legal, Compliance, and Engineering to align analytical strategies with business objectives.
Strong understanding of consumer lending regulations, regional market dynamics, and the broader economic landscape influencing policy and growth.
Demonstrated ability to translate complex regulatory and economic insights into actionable strategies.
Exceptional communication skills with the ability to influence senior stakeholders across technical and non-technical functions.
Pay Grade -
K
Equity Grade -
4
Employees new to Affirm typically come in at the start of the pay range.
Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
CAN base pay range per year:
$112,000
-
$172,000
This posting is for an existing vacancy.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE RETAIL TEAM
- Sierra is partnering with a large and growing number of retailers - spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand’s own voice.
- Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand’s top line - not just its cost line.
- Join us to transform how the world’s most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone.
WHAT YOU'LL DO
- Go deep on a few accounts. Learn each customer's business well enough that you could be wearing their badge in their hallways
- Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle
- Decide when to bring in Agent Development, Product, Security, Legal, and Sierra leaders, and what each of them needs to do. You keep everyone aimed at the same goal
- Raise the bar for the SE team: mentor others, set standards for demos and pilots, and write the playbooks for Strategic deals and GTM processes
- Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases
- Share what you see across your largest accounts with Product leadership and inform roadmap
WHAT YOU'LL BRING
- 7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales
- Experience in leading the sales process with Strategic customers with deal sizes of $1M+ consistently
- Past experience in demo building, and presenting, and working with customers or clients in the GTM function
- Strong experience in relationship-building with prospect stakeholders, including C-suite executives and technical leaders
- Experience leading architecture, integration, and security discussions with enterprise architects, engineering leaders, and security teams
- Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it
- Experience growing accounts past initial sale and defining customer roadmaps to facilitate growth
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience
EVEN BETTER...
- Experience translating code, technical logic and user requirements to product and engineering requirements
- Selling a technical AI product
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Remote; Remote - Mexico; Remote - Argentina; Remote - Uruguay; Remote - Colombia; Remote - AMER; Remote - Brazil; Remote - Paraguay
Workplace: Remote
About Us
Constructor is the next-generation platform for search and discovery in ecommerce, built to explicitly optimize for metrics like revenue, conversion rate, and profit. Our search engine is entirely invented in-house utilizing transformers and generative LLMs, and we use its core and personalization capabilities to power everything from search itself to recommendations to shopping agents. Engineering is by far our largest department, and we’ve built our proprietary engine to be the best on the market, having never lost an A/B test to a competitive technology. We’re passionate about maintaining this and work on the bleeding edge of AI to do so.
Out of necessity, our engine is built for extreme scale and powers over 1 billion queries every day across 150 languages and roughly 100 countries. It is used by some of the biggest ecommerce companies in the world like Sephora, Under Armour, and Petco.
We’re a passionate team who love solving problems and want to make our customers’ and coworkers’ lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they do best can lead to great things.
Constructor is a U.S. based company that has been in the market since 2019. It was founded by Eli Finkelshteyn and Dan McCormick who still lead the company today.
About the Position
We're looking for a proactive and highly organized Technical Project Manager to lead customer implementations across Constructor's product suite. You will lead onboardings for new customers as well as implementations of additional products for existing customers, owning each engagement from kickoff through activation. You will own the plan, the timeline, and the outcome, and you drive the people delivering it through a matrixed reporting structure. As we build toward an automation-first operating model, you will help standardize how implementations are run and increasingly act as a portfolio strategist, managing exceptions while repeatable, AI-assisted processes carry the routine work.
You will:
• Lead multiple implementations end to end, both new-customer onboardings and additional-product rollouts for existing customers, from kickoff through integration, testing, and activation.
• Take accountability for the outcome of every implementation, coordinating Constructor resources, customer resources, and partners, against a single shared plan.
• Run kickoffs, set milestones, track dependencies, and maintain a clear, shared view of status for internal stakeholders and the customer.
• Serve as the customer's primary point of contact through activation, setting expectations and communicating progress, risks, and changes in scope.
• Identify risks and blockers early, escalate effectively, and keep implementations moving toward on-time, predictable delivery.
• Ensure clean handoffs into implementation from Sales and out of implementation to Customer Success and Support.
• Maintain implementation plans and reporting in our systems of record so schedule, duration, and status roll up cleanly across your portfolio.
• Help build the repeatable processes, templates, and standards that let the function scale, and partner on the automation-first model as it matures.
Role Responsibilities: Technical Project Management
• Own the Outcome: Be accountable for the success of each implementation from kickoff to activation, whether the work is delivered by Constructor, the customer, or a partner, standing behind on-time, predictable go-live for both new customers and existing-customer product rollouts.
• Drive Every Contributor: Coordinate Constructor technical resources, customer resources, and partners against one plan, holding each accountable to their commitments through influence rather than authority.
• Lead the Customer Experience: Serve as the primary point of contact through activation, running a clear communication rhythm and building customer confidence from kickoff to handoff.
• Manage Handoffs & Risk: Ensure accurate handoffs from Sales into implementation and from implementation into Customer Success and Support, surfacing risk early and keeping delivery on track wherever the risk sits.
• Build Scalable Process: Standardize how implementations are run at Constructor, maintain accurate tracking and reporting, and help advance the automation-first operating model as the function grows.
Requirements
You Have
• At least 3 years of technical project management or onboarding project management experience, ideally in a SaaS environment.
• A track record of owning delivery outcomes end to end and holding cross-functional contributors accountable through influence rather than direct authority.
• Excellent organizational and communication skills, with the ability to run multiple implementations in parallel without losing the thread.
• Customer-facing confidence: you can lead a kickoff, manage expectations, and keep stakeholders aligned through go-live.
• Proven ability to prioritize effectively, manage competing demands, and maintain clarity under ambiguity.
Nice to Have
• Technical fluency sufficient to direct integration specialists and translate between technical and business stakeholders.
• Exposure to ecommerce, product discovery, LLMs and familiarity with concepts like catalog data feeds, integrations and APIs.
• Experience coordinating implementations that span internal teams, customer resources, and third-party partners.
Benefits
🏝️ Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year
💰 A competitive compensation package including stock options
🌎 Fully remote team - choose where you live
🛋️ Work from home stipend! We want you to have the resources you need to set up your home office
💻 Apple laptops provided for new employees
🧑🎓 Training and development budget for every employee, refreshed each year
👪 Maternity & Paternity leave for qualified employees
🧠 Work with smart people who will help you grow and make a meaningful impact
🏥 Company sponsored US health coverage (100% paid for employee)
Diversity, Equity, and Inclusion at Constructor
At http://constructor.io/Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group.
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.
Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE RETAIL TEAM
- Sierra is partnering with a large and growing number of retailers - spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand’s own voice.
- Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand’s top line - not just its cost line.
- Join us to transform how the world’s most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone.
WHAT YOU'LL DO
- Be the primary partner to your Sales counterparts helping to win deals and grow customers
- Go from first discovery to a tailored, working agent in days, not weeks, across prospects and existing customers
- Work with every team involved in the decision: CX, IT, security, procurement, and executive sponsors
- Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle
- Mentor newer SEs and contribute reusable assets for your industry or team
- Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases
- Go deep on your industry, the patterns, and winning motions to scale your work
WHAT YOU'LL BRING
- 4-6+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales
- Experience in leading the sales process with large Enterprise customers with deal sizes ranging $500-$1M
- Past experience in demo building, and presenting, and working with customers or clients in the GTM function
- Experience in relationship-building with prospects, including executives and technical leaders
- Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience
- Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it
- Experience growing accounts past initial sale
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience
EVEN BETTER...
- Experience translating code, technical logic and user requirements to product and engineering requirements
- Selling a technical AI product
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Montevideo, Uruguay; Remote.AR, Remote.LATAM-country; Remote.BR, Brazil; Remote.CO, Colombia; Rosario, Remote.LATAM-country
We are looking for a Solution Architect to help translate business goals into scalable, secure, and maintainable technical solutions. You will work across product discussions, architecture design, technical reviews, and cross team collaboration to support clear requirements and consistent engineering practices.
This project is centered on a modern travel focused platform with cloud native services, distributed systems, data integrations, and observability. It aims to improve productivity, quality, security, reliability, and time to market through consistent architecture principles and implementation ready technical solutions.
Define and communicate target architecture aligned with business objectives and product strategy
Design scalable and secure solutions across cloud native applications APIs data platforms integrations and distributed systems
Guide the adoption of Azure services containerized workloads event driven architecture Snowflake and Datadog
Evaluate architectural alternatives and document trade offs risks dependencies and recommendations
Identify opportunities to simplify systems reduce technical debt and improve platform reusability
Partner with stakeholders to write review validate and improve product and technical requirements
Translate business needs into clear testable and technically feasible requirements
Identify gaps assumptions dependencies integration constraints and architectural risks before development starts
Help teams define acceptance criteria API contracts data requirements system boundaries and testing strategies
Guide engineering teams in adopting architectural directions standards reusable patterns and decision records
Review proposed designs and significant technical changes and provide timely feedback
Help identify and manage architectural dependencies across teams products platforms and shared services
Drive responsible adoption of AI capabilities across the software development lifecycle
Evaluate AI enabled tools frameworks and platforms based on value security reliability maintainability and cost
Define architectural patterns for integrating AI services into applications
Establish guidelines for AI generated code content validation data protection and secure AI tool usage
Promote AI assisted testing including test generation regression coverage API validation and failure analysis
Measure engineering and delivery outcomes using relevant performance and quality indicators
Lead by example with clean architecture secure coding effective testing and maintainable implementation practices
Help teams improve CI/CD pipelines automated testing deployment strategies infrastructure as code and delivery reliability
Promote domain driven design modularity API first design asynchronous communication and event driven integration
Collaborate with engineering managers technical leads developers QA engineers data engineers and product teams to resolve technical challenges
Mentor technical leaders and engineers in architecture skills decision making and engineering ownership
Facilitate architecture reviews technical design workshops knowledge sharing sessions and cross team discussions
Present architecture changes engineering practices frameworks and technology investments to technical and non technical stakeholders
Guide the design of reliable integrations across internal systems third party providers booking platforms and external services
Establish patterns for event driven communication API integration messaging data consistency retries idempotency and failure recovery
Collaborate with data teams on Snowflake architecture data ingestion transformation governance quality and analytical access patterns
Promote observability through metrics logs distributed tracing dashboards and alerts using Datadog
Apply controls for sensitive data access management secrets compliance and secure information handling
Experience in software engineering and solution architecture designing and delivering production systems
Understanding of distributed systems cloud native architecture microservices modular monoliths API design and system integration
Ability to translate business requirements into technical designs and implementation plans
Experience leading architecture reviews establishing engineering standards and influencing technical decisions across teams
Ability to balance strategic architecture with delivery constraints incremental modernization and pragmatic trade offs
Strong written and verbal communication skills for technical and non technical stakeholders
Hands on experience with Microsoft Azure and cloud native services
Experience with Docker and containerized application deployment
Experience with Kubernetes or Azure Kubernetes Service
Familiarity with infrastructure as code CI/CD automated deployment environment management and cloud cost optimization
Understanding of application security secrets management resilience disaster recovery and least privilege access
Experience designing APIs and integrations across distributed systems
Understanding of event driven architecture messaging asynchronous processing eventual consistency retries idempotency and dead letter handling
Experience with data pipelines data modeling and analytical platforms
Hands on experience with Snowflake
Familiarity with Azure Event Hubs Service Bus Kafka or equivalent messaging platforms
Understanding of data governance data quality access controls and privacy considerations
Practical experience adopting AI assisted development tools and integrating AI into software engineering workflows
Understanding of the software development lifecycle and AI support across requirements design coding testing review deployment and operations
Familiarity with Datadog
Experience with observability practices including metrics logs distributed tracing dashboards and alerts
Understanding of retrieval augmented generation patterns
Familiarity with model APIs and prompt engineering
Experience contributing to architecture reviews and technical design workshops
Experience supporting automated testing across unit integration contract end to end performance and security testing
Location: Colombia; Brazil; Peru
The
Data Center Capacity & Inventory Specialist
owns a single, accurate, and always-current view of the organization's entire data center estate worldwide. The role exists because the biggest infrastructure decisions — where to place workloads, when to expand or consolidate, and how to plan a move — are only as reliable as the underlying data on power, cooling, racks, and space.
That information is typically fragmented across sites, spreadsheets, and providers. This role consolidates it into one authoritative source of truth, keeps it current, and turns it into capacity forecasts, utilization reporting, and move/migration analysis the business depends on. It is accountable for the inventory and operational data of every facility the organization uses — owned, colocation, and edge.
Scope & Context
Global portfolio:
every data center facility across all regions — company-owned and on-premises sites, colocation and wholesale space, and edge or remote equipment rooms.
Physical assets:
racks and cabinets; power (utility feeds, UPS, generators, PDUs, circuits); cooling (CRAC/CRAH, containment, chilled water); floor, cage, and suite space; structured cabling; and environmental monitoring.
Data domains:
inventory, capacity and utilization, contracts and commitments (colo agreements, power and space reservations), and a history of physical changes.
Organizational placement:
reports into infrastructure/IT leadership and partners with networking, cloud, security, procurement, and finance.
Key stakeholders:
site and facilities teams, colocation providers, infrastructure engineering, capacity planning, finance (cost allocation), and the business units requesting space or moves.
Key Responsibilities
Define and enforce how every site records and reports its power, cooling, rack, and space configuration, so data is comparable across the portfolio.
Participate in the the space, power, and cooling analysis behind data center moves, migrations, and consolidations: what fits where, target-site readiness, and the sequencing of each move.
Supply the accurate capacity and utilization data that drives resourcing and planning decisions
Manage capacity risk proactively: identify sites approaching power, cooling, or space limits before they constrain the business.
Uphold resilience, safety, and compliance standards across facilities, including redundancy targets (for example N+1) and disaster-recovery posture.
Inventory, Data & Capacity Management (Core Mandate)
This is the primary purpose of the role: a single, trusted, global source of truth for every data center, kept accurate and current.
Maintain the global inventory and data for all facilities
A complete register of every data center and equipment room, with location, provider, and contracted commitments.
Space:
floor area, cage and suite allocation, rack and cabinet counts, rack-unit (RU) inventory and occupancy, and remaining white space.
Power:
utility feeds and redundancy, UPS and generator capacity, PDU and circuit inventory, provisioned vs. actual draw (kW) per rack, row, and room, and PUE where measured.
Cooling:
cooling capacity and type, containment, redundancy (N, N+1), temperature and humidity envelopes, and thermal headroom.
Racks & assets:
rack elevations, cabinet layouts, and the physical assets each contains, mapped to their power and connectivity.
Turn that data into decisions
Track utilization and remaining headroom for space, power, and cooling at rack, row, room, and site level.
Forecast capacity, flag sites approaching their limits, and recommend expansion, consolidation, or reallocation.
Provide the analysis behind every move and migration — what a target site can support and how a move should be staged.
Produce regular reporting and dashboards for leadership, finance, and planning.
Own the tooling and data quality
Define data standards, naming conventions, and an audit cadence that keep the inventory accurate.
Run periodic physical audits and reconciliations against the recorded data.
Requirements
Proven experience managing data center infrastructure at multi-site or global scale, ideally across a mix of owned and colocation facilities.
Deep, practical understanding of data center power, cooling, and physical space — circuits, PDUs, UPS and generators, redundancy concepts (N, N+1, 2N), cooling systems, and containment.
A demonstrated track record of keeping accurate inventory and capacity data current across many sites.
Experience planning and executing data center moves, migrations, consolidations, or build-outs.
Colocation and vendor management experience — contracts, SLAs, capacity commitments, and cost control.
Strong data and reporting skills: able to turn raw facility data into clear capacity forecasts and dashboards, with advanced spreadsheet skills and comfort using BI or reporting tools.
Experience coordinating work across multiple regions, time zones, and stakeholder groups.
Preferred Qualifications & Certifications
Data center certifications such as Uptime Institute (ATD/ATS), BICSI DCDC, or EPI CDCP/CDCS/CDCE.
Familiarity with specific DCIM platforms (for example Nlyte, Sunbird, Device42, or Hyperview).
Knowledge of relevant standards — Uptime Institute Tier topology, ANSI/TIA-942, and ASHRAE thermal guidelines.
Exposure to hybrid environments (on-premises, colocation, edge, and public cloud) and how physical capacity relates to workload placement.
Awareness of data center sustainability and energy-efficiency practice, including PUE and power reporting.
Benefits
Full Remote
Comfortable working on EST time zone
Contractor
Working equipment provided by the company
Equal Opportunity Employer
PartnerOne is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
This recruitment process may use automated or artificial intelligence to screen or assess applicants.
This job posting is for an existing vacancy.
Location: Houston, United States
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we have supported our clients across the world with unrivalled expertise, equipment, and technology throughout the entire asset lifecycle – both offshore and onshore.
Operating through our global business lines of Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions, we provide a broad range of specialist services including cranes, lifting, fluid power, training, equipment rental, pipeline, process, subsea, and valve services.
At EnerMech, we are driven by operational excellence, innovation, and technical expertise, delivering value through integrated solutions that reduce risk, improve efficiency, and enhance performance for our customers worldwide.
Role Overview
Purpose: lead complex or non-routine engineering within an assigned discipline, providing reliable technical delivery, independent checking and coaching across relevant ES and IIS scopes.
Own the technical integrity, quality, schedule and traceability of assigned deliverables, including calculations, procedures, drawings and equipment specifications.
Review and check engineering deliverables within demonstrated competence and approve outputs only within formally delegated authority.
Provide technical direction to assigned engineers and develop graduate capability.
Escalate high-risk, novel or out-of-authority decisions and technical deviations through the approved technical governance process.
Responsibilities
Develop discipline calculations, technical procedures, drawings, P&IDs and engineering content for work packs; establish assumptions, design basis, applicable codes and acceptance criteria. Use approved and validated calculation tools and understand their limitations.
Independently check others’ work within demonstrated competence, document review findings and confirm closure before authorized release; maintain separation of preparation, checking and approval.
Lead engineering for assigned ES and IIS scopes. Depending on discipline, these may include pipeline pre-commissioning, pigging, hydrotesting, dewatering, drying, nitrogen and leak testing, flange management, umbilicals, and inspection and integrity services.
Act as the principal technical contact for assigned scopes, coordinating technical discussions, clarifications and agreed actions with clients, Project Managers and operations. Resolve technical queries within delegated authority and assess changes through management of change.
Specify equipment and engineering mobilization requirements; support pre-mobilization trials, function testing and readiness reviews with maintenance, workshop and logistics teams.
Provide technical leadership during site execution, working with the Project Manager and site supervisor to confirm compliance with approved procedures, resolve technical issues and assess proposed changes within delegated authority.
Lead the engineering contribution to assigned tenders, consolidating methods, equipment requirements, estimates, resource needs, assumptions, exclusions and technical risks with commercial and project teams.
Apply EnerMech and client quality, health, safety and environmental requirements; lead relevant technical risk reviews and resolve engineering nonconformities.
Coach graduates and engineers in calculations, procedure writing, codes and engineering judgment; contribute evidence to competency development and assessment through the established process.
Maintain controlled technical records, capture closeout lessons and contribute reusable procedures, templates and verified calculation methods to the global framework.
Plan and coordinate engineering activities, deliverables, resources and interfaces to support agreed project milestones; report progress, dependencies and delivery risks.
Develop and monitor engineering estimates and allocated budgets, identify variances and recommend improvements to support project profitability without compromising safety or technical requirements.
Prepare and review technical requisitions, evaluate supplier technical submissions and resolve technical clarifications with procurement and vendors.
Recommend engineering resources and competency requirements, allocate assigned engineering tasks and identify specialist support needs.
Coordinate interfaces with other engineering disciplines and service lines to ensure an integrated and executable technical solution.
Provide verified technical progress records, completion evidence and scope-change information to support project reporting, variations and invoicing.
Requirements
Experience:
minimum 7 years of relevant engineering experience, supported by evidence of complex technical delivery, checking and mentoring.
Qualifications:
relevant engineering degree, including Mechanical, Civil, Electrical, Chemical or Ocean Engineering according to discipline, plus demonstrated application.
Travel:
office, workshop and onshore / offshore project support as required by assigned projects.
Benefits
At EnerMech, you'll join a global organisation where innovation, collaboration and technical excellence drive everything we do. You'll have the opportunity to influence business strategy, develop long-term customer partnerships and contribute to some of the world's most challenging energy and industrial projects.
We offer a collaborative and entrepreneurial environment where commercial leadership is valued, professional development is encouraged and your contribution will directly support the continued growth and success of our business.
Diversity & Inclusion
EnerMech is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applications from candidates of all backgrounds and experiences.
Location: Aberdeen, United Kingdom
We are?
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects.
For over 50 years, we’ve been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle – offshore and on land.
We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions.
Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves – all designed to help our clients optimize performance, enhance reliability, and improve efficiency.
With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
The Role and Responsibilities
A permanent opportunity has arisen within our Lifting Solutions department for a Crane Mechanic to work
offshor
e on a
2/2
rotational basis. This role will involve mobilising from Blackpool. You will be tasked with carrying out first line maintenance up to and including 12 monthly Planned Maintenance Routines and ensuring Crane integrity is maintained to current legislative, corporate and manufacturers recommendations. Other main duties and responsibilities will include;
Ensuring crane availability is attained to client specification
Carrying out planned maintenance routines ensuring spares & resources are planned and organised in a timely manner
Carry out maintenance repairs to offshore cranes
Carry out maintenance and repairs in accordance with safe systems of work
Identify tools and materials to complete job scope
Attend client maintenance update meetings, providing updates on current open work orders
Manage and maintain annual slew bearing condition monitoring data
It would be expected that a safe and comprehensive shift handover is conducted and recorded. You must also have a good understanding of the Management of Change process and be able to identify and initiate change management events on the job.
The Requirements
It is essential that you hold an NVQ Level 3 Mechanical Certificate or a recognised apprenticeship. Other client specific training will be required. You will hold valid UK offshore certificates. Previous Mechanical experience is also essential. It is preferred that you have previous experience working with cranes on or offshore. You will have the ability to work on your own initiative and have the ability to troubleshoot.
Diversity & Inclusion
EnerMech is dedicated to fostering a diverse and inclusive organisation. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities.
Location: Brussels, Belgium
We currently have a vacancy for a
Data Scientist – Text mining / NLP
fluent in English, to offer his/her services as an expert who will be based in Brussels, Belgium. The work will be carried out either in the company’s premises or on site at customer premises. In the context of the first assignment, the successful candidate will be integrated in the Development team of the company that will closely cooperate with a major client’s IT team on site and off site.
Your tasks
Design, implement and optimise advanced AI, NLP, and ML models. Use LLMs, RAG frameworks, and other state-of-the-art approaches;
Create methods for tokenisation, part-of-speech tagging, named entity recognition, classification, clustering and other text mining-related tasks;
Fine-tune pre-trained models on domain-specific tasks;
Conduct thorough research and stay updated on the latest trends and advancements in NLP, ML, and AI technologies;
Develop and maintain robust, scalable, and efficient code using Python;
Collaborate with cross-functional teams to integrate AI/ML solutions into existing products and services;
Perform rigorous analysis and experimentation to improve model accuracy, efficiency, and scalability;
Participate in peer reviews and contribute to the continuous improvement of AI solutions;
Contribute to the design and implementation of ML application architecture and its solution stack;
Develop comprehensive reports and visualisations to communicate insights and findings to stakeholders.
Requirements
Bachelor degree in IT with focus on Statistics, Data Science, Machine Learning combined with 12 years of relevant working experience ;
Experience in Machine Learning and Natural Language Processing;
Experience with AI-powered code assistants (e.g., Amazon Kiro, Github Copilot), staying updated with advancements in AI-driven code technologies;
Experience with A/B testing and experimental design of ML models;
Experience with pre-trained models and LLMs like GPT, and other Transformer-based architectures;
Experience with tools like Matplotlib and Seaborn for creating data visualisations;
Experience with deep learning frameworks for complex model architecture such as TensorFlow or PyTorch;
Proficient in continuous code delivery and unit testing;
Excellent knowledge of Python and libraries (e.g. Pandas, SpaCy, NLTK, Hugging Face);
Good knowledge of SQL tooling (Oracle, PostgreSQL);
Knowledge of NoSQL databases (Elasticsearch, MongoDB);
Knowledge of architectural design of scalable ML solutions such as model servers, GPU resource optimization;
Knowledge in one of the following areas: predictive (forecasting, recommendation), prescriptive (simulation), topic detection, plagiarism detection, trends/anomalies detection in datasets, recommendation systems;
Understanding of bias in ML applications and bias mitigation techniques;
Strong understanding of linguistics and text processing techniques;
Good knowledge of European Commission grant management ecosystem (eGrants) would be an asset;
Excellent command of the English language.
Benefits
If you are seeking a career in an exciting and dynamic company, where you will offer your services as part of a team of a major European Institution, operating in an international, multilingual and multicultural environment where you can expect real chances to make a difference, please send us your detailed CV in English, quoting reference
(158834/11/2026).
We offer a competitive remuneration (either on contract basis or remuneration with full benefits package), based on qualifications and experience. All applications will be treated as confidential.
EUROPEAN DYNAMICS (ED)
(
www.eurodyn.com
) is a leading Software, Information and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Stockholm, London, Nicosia, Hong-Kong, Valetta, etc). The company employs over 600 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc or equivalent). We design and develop software applications using state-of-the-art technology. The group generates annual revenues in the range of EURO 40 million, with an EBITDA in the range of 20%. The value of our contract portfolio exceeds EURO 250 million.
EUROPEAN DYNAMICS
is a renowned supplier of IT services to government institutions, multinational corporations, public administrations and multinational companies, research and academic institutes.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in
www.eurodyn.com/privacy
. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorise ED to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.
Furthermore, when providing your data, it is up to you to explicitly consent that your data can be assessed for future job openings, for as long as you do not withdraw such consent. If you do not consent, we will not be able to consider the data you provide to us for future job openings.
Location: Istanbul, Turkey
RateHawk
is part of
Emerging Travel Group
— a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.
Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.
We are looking for a
B2A Intern
to join our Commercial Team in Istanbul.
This is a full-time remote position open to candidates residing in Istanbul.
Job Responsibilities:
Assist in re-engaging, onboarding, and supporting existing business partners (travel agencies);
Monitor partner activity on the platform and analyze key business metrics to identify growth opportunities;
Support partner-related requests and help improve the overall partner experience;
Conduct market research and competitor benchmarking to identify industry trends and best practices;
Collaborate with internal team members to support platform development and business growth;
Prepare reports, presentations, and recommendations to support strategic decision-making.
Requirements
Strong communication and interpersonal skills, with the ability to collaborate effectively in a team;
Basic analytical abilities and an interest in making data-driven decisions;
Excellent organizational skills and attention to detail;
Proactive mindset, curiosity, and a willingness to learn new digital tools and technologies;
Interest in B2B business models, online platforms, and digital transformation;
Advanced English; additional languages are a plus.
Benefits
This is a remote, full-time opportunity with fixed hours from 09:00 to 18:00, Monday through Friday. Candidates must be based in Istanbul;
Ambitious and supportive team who love what they do, appreciate each other, and grow together;
Internal programs for adaptation and training, development of soft skills, and leadership abilities;
Partial compensation for participating in external training and conferences;
Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world;
Corporate prices on hotels and travel services;
MyTime Day Off - an extra non-working day without loss of compensation.
Learn more about our data protection practices in our Privacy Policy:
https://www.emergingtravel.com/career/hr-policy/
УдалённоСтажёрIstanbul, Turkey; Candidates must be based in Istanbul
Location: Remote - United States
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
Little more about the team:
You'll be the product manager for our Canvas and Agentic AI teams - the teams building Honeycomb's AI-powered investigation experience. Canvas lets engineers use natural language to query, visualize, and understand their production systems. We're pushing well past chat: we're building Skills (pre-configured workflows that encode domain expertise into repeatable, executable actions), Auto-Investigations (agent-driven investigations that kick off before a human gets paged), and a rearchitected Canvas that's both interactive and collaborative.
You'll work in a tight triad with engineering and design leads, owning the roadmap for how AI shows up in Honeycomb, from the product UI to our MCP server. You'll partner with our Director of AI Strategy, Research & Development teams, and our customer-facing teams to stay grounded in what customers actually need while pushing toward something meaningfully different from what exists today.
This is a role for someone who can hold both execution and ambiguity: shipping production features while navigating a product space where the right answers are still emerging.
What you’ll do in the role:
Define AI product strategy in service of Honeycomb's vision
Synthesize AI trends, customer needs, and technical capabilities into clear strategic recommendations
Help the product organization understand where and how AI creates genuine customer value vs. where it's hype
Identify emerging observability challenges created by AI adoption (e.g., LLM drift, prompt regression, low-context generated code)
Make informed bets about which AI technologies and approaches warrant investment
Conduct research that bridges technology and customer reality
Build deep understanding of how customers are adopting AI in their engineering workflows
Identify patterns across customer conversations that signal future market needs
Stay current with AI/ML developments (RAG, fine-tuning, agentic systems, etc.) and translate implications for observability
Engage with technical communities, researchers, and early adopters to spot trends before they go mainstream
Enable AI innovation across the product portfolio
Partner with product teams to identify high-value opportunities to leverage AI capabilities
Provide guidance on AI approaches, trade-offs, and best practices without centralizing all decisions
Help teams understand how their work fits into our broader AI strategy and how to leverage shared capabilities
Synthesize cross-portfolio learnings and socialize what's working (and what isn't)
Evangelize the AI-observability connection
Articulate Honeycomb's point of view on AI observability both internally and externally
Help customers understand how observability needs evolve as they adopt AI
Contribute to thought leadership through writing, speaking, and community engagement
Build credibility with technical audiences who care deeply about how we use AI, not just that we use it
What you’ll bring to the role:
Proven AI product experience
5+ years in product management with at least 1+ year shipping AI/ML-powered products
Track record of taking AI features from concept to customer impact, including things that didn't work
Deep understanding of how engineering teams actually build, deploy, and operate AI systems (not just theoretical knowledge)
Familiarity with current AI/ML techniques and the judgment to know when they're applicable vs. overhyped
Strategic thinking with customer empathy
Ability to synthesize disparate signals (research, customer feedback, technical trends) into coherent strategy
Comfort operating with ambiguity and making decisions without perfect information
Pattern recognition across conversations—spotting what customers aren't yet saying clearly
Strong judgment about when to say "no" or "not yet" despite exciting technology
Technical credibility without needing to be the expert
Enough technical depth to have earned respect from engineers and architects
Genuine curiosity about how things work, paired with humility about what you don't know
Ability to evaluate trade-offs between different AI approaches (RAG vs. fine-tuning, model selection, etc.)
Understanding of observability principles and why they matter in production systems
Communication and collaboration skills
Excellent written and verbal communication—can explain complex ideas clearly to varied audiences
Ability to influence without authority across product, engineering, and go-to-market teams
Comfort presenting to customers, executives, and technical audiences
Collaborative mindset that elevates others' work rather than centralizing control
Curiosity and learning orientation
Demonstrated ability to stay current in fast-moving domains (AI is evolving weekly, not yearly)
Intellectual humility—you're more interested in learning than being right
Excitement about the intersection of AI technology and real customer problems
Energized rather than exhausted by the pace of change in AI
Base Salary based on level of experience
$198,500
—
$233,500 USD
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
Location: New York, United States; San Jose, California, United States
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Opportunity
The Global Legal team provides legal advice and guidance to OKX and its affiliated entities across all coverage areas and geographic locations, and supports business growth by working with all teams within the company to help them achieve their goals. Our team has attorneys around the world, and handles legal matters in literally hundreds of countries . The Global Litigation, Regulatory Enforcement and Investigations team handles OKX’s disputes, enforcement matters and government engagement worldwide at the intersection of litigation, regulation and emerging technology.
What You’ll Be Doing
Third-party legal process:
Review and respond to subpoenas, Section 1782 applications, garnishments, and court orders including TROs, preliminary injunctions and receivership orders served on OKX.
Negotiate scope with issuing parties and directly interface with opposing counsel, object or move to quash where appropriate, and manage productions or other required actions through to closure.
Address competing or conflicting orders from multiple jurisdictions, coordinating with OKX’s international legal process team and global litigation team.
Government and law enforcement requests:
Respond to US law enforcement and government process escalated by the legal response operations team, including grand jury subpoenas, court orders, and asset freeze and seizure requests.
Litigation and demands:
Assess and respond to litigation demands and threatened claims, handling matters directly where appropriate and escalating as needed.
Assist with matters that progress from legal process into litigation, working with senior team members and external counsel.
Cross-functional partnership: Work with Compliance, Risk, Operations and data teams to gather facts and deliver accurate, timely responses; advise stakeholders on disclosure and privacy risk.
Process and reporting: Develop templates, playbooks and standard responses; embed AI to drive efficiency; identify trends and recommend process improvements.
What We Look For In You
JD and admission in good standing in at least one US state.
Candidate may be based in New York or the San Francisco Bay Area
Minimum 4 years of litigation experience at a leading law firm, financial institution, fintech or government agency.
Working knowledge of federal and state civil procedure, including subpoena and motion practice.
Sound judgment and the ability to manage a high volume of time-sensitive matters.
Excellent written and spoken communication skills.
Ability to work in a fast-paced, evolving environment across global time zones.
Enthusiasm about building an in-house career in a fast-growing, regulated industry.
Nice to Haves
Experience in traditional finance, fintech, payments, crypto or digital assets.
Experience with legal process or law enforcement response at a financial institution or technology company.
Familiarity with the Stored Communications Act, Bank Secrecy Act or financial privacy laws.
Experience with emergency relief, asset freezes, receiverships or judgment enforcement.
Prior in-house experience or secondment.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX
Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position is $143,111 to $214,666.
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
#LI-SK1 #LI-HYBRID
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
seniorHong Kong, Hong Kong SAR; Singapore, Singapore
Japan; Nex employees may be expected to collaborate with colleagues across different time zones
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УдалённоColombia; Brazil; Peru; Experience coordinating work across multiple regions, time zones, and stakeholder groups; Comfortable working on EST time zone
seniorHouston, United States; Review and check engineering deliverables within demonstrated competence and approve outputs only within formally delegated authority; We welcome applications from candidates of all backgrounds and experiences
Aberdeen, United Kingdom; We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities
Brussels, Belgium
УдалённоRemote - United States
New York, United States; San Jose, California, United States; Ability to work in a fast-paced, evolving environment across global time zones