Location: Worldwide; Philippines
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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Title: CPT-11417 E-Commerce Content & Catalog Virtual Assistant
Independent Contractor – CPT-11417 E-Commerce Content & Catalog Virtual Assistant/e-Commerce VA/Junior-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A lighting products company working with international manufacturing partners and U.S.-based customers is seeking an E-Commerce Content & Catalog Virtual Assistant to support its e-commerce department.
The VA will be responsible for maintaining accurate and professional online product information, including product descriptions, specifications, pricing, inventory information, images, and other catalog data. The position also supports digital asset management, website maintenance, product spreadsheets, and coordination with internal departments.
This is a detail-heavy e-commerce position requiring excellent data accuracy, strong Excel skills, and the ability to manage large amounts of product information consistently. The ideal candidate has previous e-commerce, catalog management, product data, or similar experience and can operate independently after learning the client's systems and processes.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Product Content & Catalog Management
Create, edit, and maintain product descriptions and specifications
Format and organize product information for websites and marketplace listings
Retrieve, verify, and enter product information into company systems
Update pricing, inventory status, promotional information, and other catalog data
Edit and maintain customer product submission spreadsheets
Follow up on missing product weights, dimensions, specifications, and other required information
Proofread product content for accuracy and consistency
Digital Asset Management
Request and coordinate product photography and digital assets
Work with the Graphics Department to obtain completed product images
Upload and organize product images, videos, and supporting digital assets
Ensure the correct assets are associated with corresponding products
Website & E-Commerce Support
Monitor company and vendor websites for accurate product information
Perform routine website and catalog audits
Identify broken links, outdated information, missing content, and other issues
Assist with maintaining an accurate, organized, and visually consistent online catalog
Administrative & Cross-Functional Support
Coordinate with Sales, Marketing, Product Management, and Graphics to gather required product information
Maintain organized spreadsheets, files, and product records
Assist with sales-related and departmental projects
Provide additional administrative support as assigned
Assist with basic company social media monitoring and posting as needed
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Previous e-commerce, product catalog, product data, sales support, or related experience
Strong Microsoft Excel skills required
Experience with Acumatica is preferred but not required
Experience working with customer portals, particularly for managing and updating product or content information, preferred
Experience entering and maintaining detailed product information preferred
Strong written English and proofreading ability required
Excellent data-entry accuracy and attention to detail
Experience with e-commerce platforms or catalog management systems
Manufacturing, wholesale, retail, lighting, or consumer product experience is a plus
Digital asset or product image management experience preferred
Ability to quickly learn and navigate new software, systems, and customer portals
Strong organizational and time-management skills with the ability to handle multiple tasks efficiently
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Microsoft Excel – Strong Proficiency Required
Acumatica – Experience Preferred,
but not required; candidates with similar system experience may be considered
Microsoft Office
E-Commerce Platforms
Product / Catalog Management Systems
Website CMS Platforms
Digital Asset Management Tools
Social Media Platforms
Work Schedule
Contracted Hours per Week: 40 hours per VA
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 9 AM - 5 PM CST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: e-Commerce VA
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior, and Advanced Level
Contracted Hours per Week: 40 hours/week per VA
Daily Working Time: 9 AM-5 PM CST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 2
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-C (Strong Written English Required)
REGION PREFERENCES: Philippines
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
УдалённоФилиппины; However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
Location: Bulgaria
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
Xometry Europe is looking for a
Marketing Assistant
to join our content marketing team, reporting to the Director of Content Marketing. Our team creates and localises content across seven websites in 17 languages, helping engineers, product designers and procurement teams discover Xometry and helping our business grow in every region we serve. You’ll be at the heart of that work: localising content with AI, supporting Sales, reporting on what performs and keeping marketing operations running smoothly. You’ll take initiative, find ways to automate repetitive work, and have a real opportunity to grow into a Junior Content Marketing Specialist role.
How You’ll Contribute:
Website & Content Localisation
Translate and localise content with AI tools (Claude, Gemini) for our marketing and knowledge-hub websites, PDFs and one-pagers, using WordPress, Figma and Adobe
Work across seven domains and 17 languages, making sure content reads naturally in each market
Help us automate as much of the localisation workflow as possible, and suggest improvements along the way
Publish videos on YouTube at the request of regional marketers
Performance & Analysis
Create performance reports for newly released content
Prepare a monthly funnel breakdown for all regions, showing where users drop off and where we need to improve, in a consistent format agreed with the Regional Growth Team
Sales Enablement Materials
Design presentations for Sales colleagues on request (Google Slides)
Conduct lead research in Cognism for Sales colleagues
Marketing Operations & Administration
Support day-to-day marketing operations (e.g. email banners, merchandise sourcing and production, expense submissions)
Support the coordination and execution of parts-ordering projects
Other Cross-Functional Marketing Tasks
What You’ll Bring to Xometry:
At least 1–2 years of experience in marketing, content, communications or a similar role, ideally in B2B
Professional-level English, written and spoken
Fluency with AI tools (Claude, Gemini, ChatGPT or similar) as a core part of your daily workflow. This is a baseline expectation for the entire marketing team
Hands-on experience with WordPress, Google Workspace, and design tools such as Figma or Adobe
Strong organisation skills and attention to detail, with the ability to juggle several requests at once
A proactive mindset: you spot problems, propose solutions and follow through
Comfort working remotely in an international team spread across Europe
Interest in turning data into decisions (funnels, reporting)
Preferred
Fluency in one or more additional European languages (we work in 17)
Interest in manufacturing, engineering or industrial technology
Experience in a high-growth environment where processes are built as you go
Your Growth at Xometry:
This role is built to grow. With strong performance, you can progress into a Junior Content Marketing Specialist position within the team.
Please submit your resume in English.
#LI-Remote
#Promoted
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please read our
privacy policy
here.
Location: Yerevan, Armenia
Sperasoft is looking for experienced Senior Landscape artist to join AAA+ project. If you have a passion for biomes, terrain sculpting, material creation, and want to be part of a collaborative team pushing quality to the next level - we would like to hear from you!
Responsibilities
Create landscapes using UE5’s sculpting, painting, foliage, spline tools and external DCC such as Gaea or World Machine
Design and implement biomes, including rocks, decals, roads, embankments, and other natural elements
Build and manage landscape materials within Unreal shader system
Develop high-quality materials in Quixel Mixer or Substance Designer
Use procedural tools like PCG or Houdini to place grass, trees, rocks, and other natural assets in a fast and efficient way
Ensure performance-friendly, visually compelling landscapes aligned with art direction
Collaborate with design, lighting, and technical teams to maintain quality and consistency
Obtain Lead Artists guidance and approval as required to advance tasks
Continue to refine artistic abilities and learn new software packages and/or in-house tools
Coordinate with Senior and/or Lead Artists with mentoring Junior 3D Artists as well as sharing best project practices with them
Contribute to the team-oriented environment
Requirements
Knowledge of UE 5 and Perforce
Knowledge of 3D software (Blender/Maya/3Ds Max)
Terrain Generation software knowledge (Gaea/World Machine)
Unreal Engine Landscape system & Material Graph knowledge
Understanding biome assets creation (i.e. embankment, road modules, rocks, landscape patches, decals, small set dressing assets etc)
Material creation in Quixel Mixer and Substance Designer will be a big plus, as well as knowledge of Houdini plugin for Unreal Engine
Benefits
Working with an international team of world-class professionals on exciting and challenging projects;
Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events;
Medical Care package;
Sensibly flexible working hours;
Breakfasts, snacks and fruits available during the day, tea and coffee machines;
Friendly team environment;
Additional benefits – care bonus to cover health, educational and safety needs.
Location: London, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
We’re looking for a Senior Revenue Accounting Manager to join our London team. This is a hybrid role and 12month FTC contract. In this role, you’ll help us strengthen our revenue accounting operations and controls while driving alignment with global financial processes.
Get to know our
Finance
team: what drives us, how we work, and what you can expect.
What You’ll Be Doing
Oversee month-end close operations for revenue accounting, reviewing high-risk journal entries, balance sheet reconciliations, and strategic flux analyses to ensure U.S. GAAP compliance.
Lead the identification and resolution of complex data issues and systemic reconciliation gaps, establishing automated workflows to prevent future discrepancies.
Own end-to-end revenue accounting strategies, providing high-level technical guidance to finance leadership and delegating specialized analyses to junior staff.
Drive the annual external audit strategy for revenue, serving as the primary lead for key technical accounting schedules and management responses.
Build and lead cross-functional partnerships across Finance, Legal, Sales, and Product to streamline contract reviews, establish robust policies, and enforce compliance.
Design, implement, and maintain the SOX control framework across all revenue operations, ensuring continuous monitoring and zero control deficiencies.
Advanced data analytics capability using SQL and visualization tools to evaluate complex revenue models, forecast trends, and drive strategic business insights.
Initiate and execute high-priority ad-hoc strategic projects, technology implementations, and process transformations across the finance function.
Leverage AI tools (e.g., Claude Code, Cursor) to accelerate data analysis, automate routine reconciliation tasks, and draft documentation – demonstrating fluency in AI-assisted workflows as part of the role’s operating standard
What You’ll Need to Thrive
Essential:
Experience with MS Excel and Google Sheets
Experience with NetSuite (or an equivalent ERP),
Professional accountancy qualification (CPA, ACCA, ACA, or equivalent).
Public company accounting experience within a relevant industry, alongside proven experience leading and developing others.
Strong technical knowledge of revenue recognition (ASC 606 / IFRS 15), U.S. GAAP, IFRS, and SOX internal controls.
Proven track record of managing full-cycle financial close processes and maintaining robust accounting operations.
Proven ability to build alignment across teams and manage relationships with senior stakeholders.
Ability to connect day-to-day revenue detail with longer-term commercial goals.
Comfort brings clarity to ambiguity and working independently in a rapidly changing environment.
Nice to Have:
Experience with Snowflake and using SQL for data querying and financial modelling
Active, proven usage of AI tools (LLMs and coding assistants) in day-to-day work; be prepared to discuss specific examples
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine. Our interview typically includes 3-4 stages. Find more about how we hire here.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
You’ll join a new HOPA project: write synopses and turn them into quest flowcharts, design quest chains, puzzles and HO scenes, and write dialogue and cutscene scripts.
УдалённоmiddleWhat we offer: a flexible start to your day in your time zone, work from our Novi Sad office or remotely from anywhere, official employment, health insurance from day one and transparent processes with regular performance reviews
Что важно: 5-7+ лет в Product Management ,2+ года на одном месте без совмещения ролей, опыт в B2C mobile, понятная карьерная прогрессия Junior → Middle → Senior, управление/менторство PM, полный цикл продукта, работа с Retention/DAU/конверсиями, Amplitude, roadmap и product discovery.
Location: Москва
Вы знали, что для того, чтобы выдать клиенту Сбера какой-либо продукт (ипотека, потреб, карты), мы должны определить сумму, которую Банк зарезервирует у себя, чтобы управлять риском дефолта заемщика и необходимостью исполнения своих обязательств?
Мы знаем об этом всё, так как занимаемся развитием продукта, который считает % ставку резервирования, с учетом которой и складывается сумма резерва.
Наша команда состоит из 12 разработчиков, 6 аналитиков и 6 тестировщиков.
Наш архитектурный периметр – ППРБ и ЕФС.
Сейчас мы ищем тестировщика, который поможет решить новые амбициозные задачи.
Знание предметной области рассматриваем скорее как плюс, но желание узнавать что-то новое- точно необходимо.
Если ты активный, умный, любишь решать сложные задачи и работать в большом и дружном коллективе, то приходи к нам!
Обязанности
* обнаружение, документирование и отслеживание дефектов
* взаимодействие с разработчиками, аналитиками
* работа с автотестами - запуск, разбор падений, актуализация
* участие в проработке задач
* участие в ПСИ
* тестирование нового функционала, регрессионное тестирование
* подготовка тестового плана, чек-листов, тестовых сценариев, методик тестирования продукта
* работа с дефектами на всем этапе жизненного цикла.
Требования
* опыт работы в данной роли от 3-х лет
* знание методов и методик тестирования
* опыт автоматизации (Java, Selenium, Junit, Allure): разработка новых и актуализация существующих автоматизированных тестов, запуск автотестов
* опыт тестирования web-приложений (frontend & backend)
* знание REST, опыт тестирования API
* знание методов интеграционного взаимодействия и форматов обмена данными JSON. Умение составлять curl, опыт интеграционного тестирования, опыт работы с kafka
* знание SQL
* опыт работы с системами версионного контроля (Git, BitBucket) и баг-трекинга (JIRA)
* опыт анализа логов
* опыт анализа требований и написания по ним тестовых сценариев
* понимание жизненного цикла разработки продукта
* опыт создания и настройки CI/CD Job. Использование Groovy для написания скриптов автоматизации Jenkins Pipeline (Declarative и Scripted). Настройка pipeline для запуска автотестов (unit, integration, UI, API). Способность разбираться в существующем коде автотестов
* умение оценивать трудозатраты, планировать процесс работы и доводить задачи до конца
* умение расставлять приоритеты и проявлять инициативу
* понимание основных объектов Kubernetes и их назначения. Понимание назначения service mesh и места Istio в архитектуре. Понимание mTLS и шифрования трафика между сервисами. Знание архитектуры Istio: control plane (istiod) и data plane (Envoy sidecar). Понимание взаимодействия Deployment ↔ Service ↔ VirtualService ↔ DestinationRule. Понимание связи Deployment → ReplicaSet → Pod.Развёртывание приложений в Kubernetes через манифесты и Helm.
будет плюсом:
* навыки работы с генеративными AI-моделями
* опыт создания AI-агентов и использования их в работе будет преимуществом
* опыт использования GigaChat, Kandinsky и аналогов в продуктах, навыки создания и использования AI-агентов
* инструментальное владение AI для анализа, генерации и автоматизации.
* опыт работы тестировщиком в Agile командах
* знание Bash, XPath, RegExp
* применение методик тест-аналитики на практике.
Условия
* комфортный современный офис рядом с м. Кутузовская
* гибридный формат работы
* ежегодный пересмотр зарплаты,
* корпоративный спортзал и зоны отдыха
* более 400 образовательных программ СберУниверситета для профессионального и карьерного развития
* программа адаптации и помощь руководителя на старте (для Junior позиций)
* расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа
* гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ
* подписка Прайм с возможностью совместного использования на трёх близких
* вознаграждение за рекомендацию друзей в команду Сбера.
Location: Москва
Antifraud –это система, которая предотвращает хищение денежных средств клиентов. Мы входим в топ 5 самых нагруженных автоматизированных систем Сбера. Если вы талантливый и амбициозный специалист в сфере ИТ, если вы хотите вместе с нами развивать лучшие продукты для лучших клиентов и уверенно отвечать за результаты, то мы рады принять Вас в команду.
Обязанности
* обеспечение работоспособности и поддержка промышленной и тестовой среды;
* подготовка и проведение технологических работ, направленных на повышение надежности системы;
* настройка и доработка мониторинга АС;
* разработка скриптов автоматизации установки приложений.
* написание pipeline (Jenkins,Ansible);
Требования
* опыт работы с платформой управления контейнерами OpenShift/DropApp (Kubernetes);
* умение создавать объекты - deployments, configmaps;
* практический опыт работы с OpenShift/DropApp (развертывание и поддержка);
* уверенные практические знание Linux на уровне администратора;
* Istio - понимание работы;
* понимание жизненного цикла ПО.
Будет плюсом:
* опыт работы с инструментами мониторинга Zabbix, ELK, Kibana, Grafana.
* опыт работы с Kafka;
* опыт работы с БД (PostgreSQL);
* опыт работы с Prometheus;
Условия
* работа в офисе
* ежегодный пересмотр зарплаты, годовая премия
* корпоративный спортзал и зоны отдыха
* более 400 образовательных программ СберУниверситета для профессионального и карьерного развития
* программа адаптации и помощь руководителя на старте (для Junior позиций)
* расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа
* гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ
* подписка Прайм с возможностью совместного использования на трёх близких
* вознаграждение за рекомендацию друзей в команду Сбера.
Location: Москва
Мы новое подразделение Сбера, занимающееся созданием инструментов и решений для внутренней безопасности с помощью AI. Наши задачи направлены на развитие AI-агентов, создание RAG, запуск локальных инстансов LLM и их файнтюнинг. Наши планы имеют широкий спектр - начиная от разработки DL-моделей для скоринга, поведенческого моделирования и заканчивая графовыми нейронками для выявления скрытых связей.
Сейчас мы в поисках Middle Data Scientist, который будет разрабатывать AI-агентов, адаптировать LLM под специфику задач, строить RAG-системы.
Если ты хочешь иметь возможность погрузиться в глубины LLM и Deep Learning, пробовать новые методы к файнтюнингу LLM, строить AI-агентов, то мы ждем тебя в нашу команду.
Обязанности
* cоздание и развитие решений с задействованием LLM-агентов (полноценные мультиагентские системы)
* cоздание RAG-систем
* разработка и поддержка ML/DL моделей, включая их обновление и адаптация к меняющимся условиям и требованиям бизнеса
* дообучение и адаптация открытых LLM
* создание системы мониторинга качества моделей и контроль их эффективности.
Требования
* опыт работы от 3-х лет в коммерческой разработке на позиции Data Scientist / ML Engineer с подтверждённым опытом вывода моделей в продакшен
* понимание математики классического ML и архитектуры нейросетей (PyTorch/TF)
* уверенное понимание архитектуры трансформеров, опыт работы с LLM API и локальными моделями через PyTorch / Hugging Face
* уверенный Python (чистый код, ООП, знание numpy/pandas/scikit-learn) и понимание принципов микросервесной архитектуры (Asyncio, FastAPI)
* опыт создания агентов на LangChain/LangGraph
* знание основных концепций промпт-инжиниринга и использования Structured Outputs и Function Calling
* опыт проектирования и развития RAG-систем (Multi-stage Retrieval, Dense + Sparse/BM25, Rerankers, Chunking strategies)
* опыт развертывания локальных open-source моделей (Llama, Mistral, Qwen, DeepSeek и др.) в продакшн-окружении и настройки высокопроизводительного инференса LLM с помощью vLLM
* опыт проведения Fine-tuning LLM-моделей (PEFT, LoRA/QLoRA)
* настройка мониторинга data drift и model decay, а также валидация моделей
* навыки работы с генеративными AI-моделями; опыт создания AI-агентов и использования их в работе будет преимуществом
* опыт использования GigaChat, Kandinsky и аналогов в продуктах, навыки создания и использования AI-агентов
* инструментальное владение AI для анализа, генерации и автоматизации.
Условия
* комфортный современный офис рядом с м. Кутузовская
* офисный формат работы
* ежегодный пересмотр зарплаты, годовая премия
* корпоративный спортзал и зоны отдыха
* более 400 образовательных программ СберУниверситета для профессионального и карьерного развития
* программа адаптации и помощь руководителя на старте (для Junior позиций)
* расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа
* гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ
* подписка Прайм с возможностью совместного использования на трёх близких
* вознаграждение за рекомендацию друзей в команду Сбера.
Location: Москва
Мы - молодая и динамичная команда, работающая над ключевым направлением развития процесса поддержки в Центре Снабжения.
Наша цель автоматизировать рутину, и создать интеллектуальную экосистему, которая изменит подход к сервису.
Наша текущая зона ответственности:
* разработка мультиагентной системы для платформы Центра Снабжения
* создание удобных цифровых рабочих мест для специалистов и руководителей службы поддержки
* внедрение сквозной автоматизации управленческой отчетности.
Мы строим процессы по гибкой методологии Agile, что позволяет нам быстро адаптироваться к изменениям и находить нестандартные решения.
Проект уже стартовал, но мы на ранней стадии - фундамент заложен, а ключевые решения ещё принимаются. Это отличный момент, чтобы присоединиться: вы сможете предлагать свои идеи и влиять на то, каким станет продукт, не тратя время на поддержку устаревшего кода.
В нашей культуре ценится открытость: мы напрямую взаимодействуем с бизнес-заказчиками и пользователями, обсуждаем требования и не боимся предлагать смелые идеи. Если вы разделяете ценности ответственности, непрерывного развития и стремитесь делать продукт, которым можно гордиться, нам по пути.
Обязанности
* проектирование мультиагентной системы поддержки: описание логики взаимодействия агентов, сценариев обработки запросов и маршрутизации задач
* сбор и формализация требований к функциональности рабочих мест специалиста и руководителя службы поддержки
* разработка и описание бизнес-логики автоматизации управленческой отчетности (метрики, дашборды, KPI)
* взаимодействие с бизнес-заказчиками и пользователями: проведение интервью, семинаров, презентаций прототипов
* составление технического задания и проектной документации (Use Cases, User Stories, диаграммы потоков данных, BPMN)
* совместная работа с разработчиками на всех этапах — от идеи до релиза: разбор ТЗ, уточнение деталей, приёмка результатов
* участие в выборе AI-инструментов и сценариев их применения в системе поддержки (классификация запросов, суммаризация, генерация ответов, предсказание инцидентов, оценка качества моделей через метрики точности/полноты/F1, контроль галлюцинаций LLM)
* анализ и оптимизация процессов службы поддержки с точки зрения эффективности и пользовательского опыта.
Требования
* опыт работы системным-аналитиком от 3 лет
* опыт проектирования сложных систем с распределённой логикой (желательно в сфере поддержки, сервисных платформ или автоматизации бизнес-процессов)
* понимание основ AI/ML: знаете, как применять NLP для работы с текстами (классификация, суммаризация, извлечение сущностей, генерация), понимаете ограничения и возможности моделей
* уверенное владение нотациями - BPMN, UML (диаграммы классов, последовательностей, потоков данных)
* навыки работы с API: понимание REST, OpenAPI/Swagger, умеете читать и писать спецификации и проектировать контракты новых эндпоинтов
* опыт работы по Agile/Scrum: ведение бэклога, участие в спринтах, ретроспективах
* умение работать с требованиями: от сбора до управления изменениями, знание разных уровней требований (бизнес, функциональные, нефункциональные - производительность, отказоустойчивость, доступность)
* отличные коммуникативные навыки: умеете говорить на одном языке с бизнесом и разработчиками, объяснять сложное простыми словами.
Будет плюсом:
* понимание принципов работы LLM, RAG, LangChain/LangGraph
* опыт создания AI-агентов и использования их в работе будет преимуществом
* опыт работы в Сбере.
Условия
* комфортный современный офис в Москве (ул. Вавилова 23стр1)
* график работы – офис на период испытательного срока, гибрид
* ежегодный пересмотр зарплаты, квартальная и годовая премия
* корпоративный спортзал и зоны отдыха
* более 400 образовательных программ СберУниверситета для профессионального и карьерного развития
* программа адаптации и помощь руководителя на старте (для Junior позиций)
* расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа
* гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ
* подписка Прайм с возможностью совместного использования на трёх близких
* вознаграждение за рекомендацию друзей в команду Сбера
Location: Espoo
Workplace: Hybrid
Role highlights:
- Senior Smart Manufacturing Engineer, Electronics
- Location: Espoo, Finland
- Department: Global Manufacturing Organization, Smart Manufacturing Engineering
- Reports to: Team Lead, Smart Manufacturing Engineering
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
Why this role matters:
As a Senior Smart Manufacturing Engineer, Electronics, you’ll own the test systems that every ICEYE satellite passes through before it reaches orbit. You’ll design and standardize the production and integration test equipment used across our manufacturing sites, find the bottlenecks that would otherwise cap how fast we can scale, and set the technical standard for the engineers around you. This is a hands-on design role with organization-wide influence: what you build and document becomes how we manufacture.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
Your day-to-day responsibilities
- Design, build and own the production and integration test systems used on the line, including the electrical ground support equipment.
- Drive standardization of test equipment across products and sites, so designs and interfaces are reused rather than rebuilt each time.
- Define test strategies: coverage, test limits, guard bands, failure modes and diagnostics.
- Produce and maintain the design documentation other engineers execute from, including schematics, test requirements, procedures and interface definitions.
- Use production and test data to find yield issues, bottlenecks and systemic weaknesses, then implement the fixes before they limit the ramp.
- Review designs from other teams and set the requirements they must meet to integrate cleanly into our production workflow.
- Mentor junior and mid-level engineers through design reviews, feedback and knowledge sharing.
What we’re looking for
Must haves:
- Several years of electronics design and test system development experience, ideally on high-reliability or high-complexity products (space, defence, telecom, automotive, industrial or similar).
- Strong analog and digital electronics design, including high-speed digital work (signal integrity, impedance control, power integrity) and PCBA design for manufacturability and testability.
- A track record of designing, implementing and maintaining automated test systems or electrical ground support equipment, taken from concept through to stable production.
- Hands-on RF and mixed-signal test and characterization, including S-parameters, matching networks and filters, with the instruments that go with them (spectrum analyzers, vector network analyzers, signal generators).
- Test automation in Python and embedded development in C/C++ on common microcontrollers such as STM32, TI or MSP430.
- Experience mentoring engineers and running design reviews, with documentation quality to match.
Nice to haves:
- Altium Designer or KiCad, and RF simulation in CST or AWR.
- Lean or Six Sigma background, and quality methods such as FMEA, 8D or fault tree analysis applied to production problems.
- Experience scaling a manufacturing line: ramp-up, multi-site rollout and continuous improvement.
- Real-time operating systems such as FreeRTOS, and serial interfaces including USB, CAN and RS-485.
- Confident use of AI tools in day-to-day engineering work.
Application Process
- Recruiter Interview
- Hiring manager interview
- Technical assessment
- Final Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Attraction will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Remote - USA
At Clover Health, we are committed to providing high-quality, affordable, and easy-to-understand healthcare plans for America’s seniors. We prioritize preventive care while leveraging data and technology through the Clover Assistant, a powerful tool that helps physicians make informed health recommendations. By giving doctors a holistic view of each member’s complete health history, we ensure better care at a lower cost—delivering the highest value to those who need it most.
The Medical Director, Utilization Management, will be responsible for the evaluation of all outpatient referrals and inpatient direct admissions for medical appropriateness. The physician will utilize Local and National Medicare Coverage Determinations, Milliman Care Criteria, Clover Health’s medical policies reviews to determine medical necessity or if an alternate treatment plan is required for our members.
As a Medical Director, Utilization Management, you will:
Participate and support the Clover Health Utilization Management processes.
Support Quality improvement initiatives for Clover members.
Review Utilization Management authorization request for medical necessity.
Evaluate authorizations for outpatient referral, inpatient direct admissions, post-acute referral, and pharmacy within established timelines.
Perform peer to peer discussions and build collaborative relationships with community and hospital Providers.
Provide mentoring and coaching to UM nurses to strengthen Utilization Management effectiveness.
Support the ongoing development of Clover Health’s clinical guidelines and policies.
Maintain credentials as required for employment with Clover Health.
Success in this role looks like:
How is success measured in the first 90 days?
Successfully completes all required new hire training modules and certifications
Demonstrates a foundational understanding of Clover Health's medical policies, guidelines, and utilization management processes
Begins to independently review cases with increasing efficiency and accuracy, requiring minimal oversight
Establishes positive working relationships with team members and key stakeholders
How is success measured in the first 6 months?
Consistently meets or exceeds productivity targets for case reviews and determinations.
Maintains a high level of accuracy in medical necessity determinations and documentation.
Actively participates in team meetings and contributes to process improvement discussions.
Demonstrates a comprehensive understanding of complex medical cases and escalates issues appropriately.
Provides clear and concise rationales for medical decisions, adhering to regulatory and compliance standards.
How will success be measured in the future?
Sustained high performance in productivity, accuracy, and adherence to medical policies and guidelines.
Proactive identification of opportunities to improve utilization management processes and patient outcomes.
Mentorship and support of junior medical directors or clinical staff.
Contribution to the development and refinement of medical policies and clinical programs.
Ongoing professional development and maintenance of medical licensure and board certifications.
Positive feedback from internal and external stakeholders regarding clinical judgment and collaboration.
You should get in touch if:
You have an MD or DO degree.
You have Board Certification in Internal Medicine, Family Medicine, Emergency Medicine, or a related specialty.
You have a valid, unrestricted license to practice medicine in a U.S. state.
You have a minimum of five years of clinical experience.
You have at least one year of experience as a Utilization Management reviewer.
You have Medicare Advantage experience.
You are
dedicated
to improving members’ quality of life by providing superior, personalized, patient-centered care.
You have a genuine interest in leveraging
technology
to help people and maintain a positive attitude toward tackling important industry challenges.
Benefits Overview
:
Financial Well-Being
: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
Physical Well-Being
: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
Mental Well-Being
: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
Professional Development
: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks:
Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
Reimbursement for office setup expenses
Monthly cell phone & internet stipend
Remote-first culture, enabling collaboration with global teams
Paid parental leave for all new parents
And much more!
About Clover:
We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.
We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.
From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
#LI-REMOTE / #LI-ONSITE / #LI-HYBRID
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an
E-Verify
company.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
CPT-11702
Customer Service & Operations Coordinator Virtual Assistant
Independent Contractor – CPT-11702 Customer Service & Operations Coordinator Virtual Assistant/Business Support VA/Junior-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A California-based motorsports organization operating track-day events, racing programs, driver coaching, and private driving experiences is seeking a full-time Business Support VA to manage customer communication, event registration administration, booking follow-up, and operational coordination.
The company hosts approximately 25 track events annually, serving drivers and participants who expect knowledgeable, responsive, and professional customer service.
The ideal candidate will bring excellent written English, strong customer-service judgment, accurate administrative skills, and the ability to work from established policies and SOPs. The company will provide training on its specialized booking systems, event procedures, and internal workflows.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Customer Communication & Service Desk
Monitor and respond to customer inquiries across Gmail, website forms, MotorsportReg, Shopify Inbox, Instagram messages, and the office phone
Provide accurate responses using current event information and approved policies
Review customer history and registration details before responding
Maintain prompt communication during working hours and meet established response-time expectations
Handle routine customer concerns professionally and offer approved alternatives
Document conversations, outstanding questions, and required follow-ups
Event Registration & Booking Administration
Assist with MotorsportReg registration updates, waitlists, transfers, run-group requests, and track credits
Process routine registration changes according to approved procedures
Track outstanding payments, deposits, agreements, and booking documentation
Follow up with customers regarding incomplete registration or event requirements
Maintain accurate customer records and escalate exceptions requiring management approval
Event & Operations Coordination
Collect and organize special requests and important customer information before each event
Coordinate administrative information with event managers, instructors, and operations staff
Maintain garage assignments, equipment records, and other event-related tracking information
Prepare and distribute approved event logistics emails and supporting documents
Assist with vendor correspondence, purchasing follow-ups, and routine racing logistics administration
Ensure important information reaches the appropriate internal team members before event dates
Internal Coordination & Administrative Support
Identify the appropriate contact for customer questions, operational requests, and exceptions
Prepare concise summaries of issues requiring management approval
Escalate pricing exceptions, unapproved refunds, contracts, insurance questions, and significant disputes
Assist with basic QuickBooks invoicing using approved procedures
Maintain organized records of completed tasks, pending approvals, and customer outcomes
Provide routine updates on open customer issues and operational priorities
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Customer service or operations administration experience required
Excellent written English and strong proofreading skills required
Professional spoken English and confidence handling phone calls required
Strong judgment, attention to detail, and administrative accuracy required
Experience managing shared inboxes and online customer records required
Event coordination, hospitality, logistics, or booking administration strongly preferred
Experience handling customer complaints and applying written policies strongly preferred
MotorsportReg, Shopify, or QuickBooks familiarity preferred
Motorsport or premium customer-service experience is a plus
Ability to accommodate scheduled weekend coverage during event periods required
IDEAL CANDIDATE PROFILE
Exceptional written communicator with a friendly, professional style
Patient and composed when communicating with dissatisfied customers
Highly organized and accurate with policies, dates, and financial information
Proactive about follow-up and resolving routine administrative issues
Comfortable managing multiple communication channels
Resourceful and capable of identifying when management approval is needed
Able to learn specialized event software and internal systems quickly
Interested in a long-term role supporting a growing organization
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Google Workspace / Gmail / Google Sheets
MotorsportReg – Client Training Provided
Shopify / Shopify Inbox – Client Training Provided
QuickBooks – Basic Invoice Administration
Microsoft Office
Internal Operations & Registration Tools – Training Provided
Team Messaging & Business Phone Platforms
Work Schedule
Contracted Hours per Week: 40 Hours
(
Additional Scheduled Hours May Be Required During Event Periods
)
Scheduled Working Days: Monday–Friday; Brief Weekend Coverage During Scheduled Events
Daily Working Time: 9:00 AM–5:00 PM PST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior, and Advanced Level
Contracted Hours per Week: 40 hours/week
(
Additional Scheduled Hours May Be Required During Event Periods
)
Daily Working Time: 9:00 AM–5:00 PM PST
Scheduled Working Days: Monday–Friday; Brief Weekend Coverage During Scheduled Events
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Native Or Near-Native English Accent Required)
REGION PREFERENCES: Offshore or Nearshore
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Make a difference.
Are you looking for something new in your career? Enjoy a challenge? Love to innovate and learn? This is an exciting opportunity to join a technology startup in a high growth phase. Our Enterprise Solutions Engineering team are our in-house, customer-facing product experts. The Enterprise SE team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure they are happy and successful. We share our technical and product expertise with customers through demos, hands-on enablement, presentations, technical evaluations and ongoing interaction. We also partner closely with our Sales team to help qualify and close opportunities. The Enterprise SE team is also one of the primary routes of communication from our customers through into the Product Management and Engineering teams.
What You’ll Be Doing:
Join as an early member of a high growth team working together to solve technical and customer problems the right way
Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers
Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility
Deliver product and technical presentations to potential and existing customers
Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape
Drive product conversations based on need and problems learned during customer interactions
Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material
What Makes You a Great Fit:
Ideally located on the West Coast
5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space while we will be adding more junior folks later on, right now we just need team members that can hit the ground running.
We’re a startup so your job duties will be varied and complex and will require strong judgment, collaboration, and leadership
We are a remote-first company so you would need to learn to work and collaborate with an international team
You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products
You will love solving technical challenges and thrive on bringing creative solutions to our customers
You should have a technical mindset and a desire to grow technically. Great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience–we are excited to see what unique experiences and skill sets you bring to the table!
You are self-motivated, initiative, creative, and maybe you’ve already done a brave thing or two in your life!
Compensation & Rewards:
In the United States the OTE (On-Target Earnings) compensation range for this role is $204,000 - $254,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Remote-Sao Paulo; Remote-Mexico City
Workplace: Remote
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
YOUR MISSION
The Senior Business Analyst (Sr. BA) helps lead complex, cross-functional automation initiatives and drives high-value automation opportunities across the enterprise for Banking and Financial Services Customers. This role operates with a high degree of autonomy and serves as a strategic advisor to business stakeholders, ensuring automation solutions deliver measurable business outcomes aligned to enterprise objectives.
The Sr. BA goes beyond documenting processes — they identify transformational automation opportunities, influence solution design decisions, shape change adoption strategies and contribute to reusable assets and best practices that elevate UiPath’s internal automation maturity.
WHAT YOU'LL DO AT UIPATH
Strategic Opportunity Identification & Business Case Development
- Proactively identify and evaluate high-value, cross-functional automation opportunities aligned to enterprise strategy.
- Assess feasibility, complexity, scalability, and ROI of automation initiatives.
- Define and quantify business cases with measurable outcomes (cost savings, efficiency gains, risk reduction, quality improvement).
- Act as a trusted advisor to stakeholders in prioritizing automation initiatives.
- Contribute to building and sustaining a robust automation pipeline.
Complex Process Analysis & Solution Shaping
- Lead end-to-end discovery for complex processes, including detailed As-Is and scalable To-Be designs.
- Collaborate with Solution Architects to influence high-level solution architecture decisions.
- Ensure requirements are complete, scalable, and aligned to enterprise architecture standards.
- Serve as a quality gate for functional documentation (PDD validation and requirement clarity).
- Anticipate downstream impacts across systems, integrations, and operating models.
Stakeholder Leadership & Influence
- Lead workshops with senior stakeholders to shape automation vision and solution direction.
- Communicate automation sources of value in business terms tailored to executive audiences.
- Navigate ambiguity and resolve complex scope or requirement conflicts.
- Act as the primary liaison between business stakeholders, Solution Architects, and Developers.
- Guide and mentor junior Business Analysts when applicable.
Delivery Oversight & Cross-Functional Collaboration
- Partner with Solution Architects and Developers through design, testing, and deployment phases.
- Facilitate alignment on scope, acceptance criteria, and business validation.
- Independently manage analysis deliverables across multiple initiatives.
- Proactively identify risks, interdependencies, and mitigation strategies.
- Support Agile ceremonies and facilitate stand-ups as needed.
Change Management & Adoption Strategy
- Design and implement change management strategies to drive sustainable automation adoption.
- Develop stakeholder communication plans that promote “automation-first” mindset.
- Identify adoption barriers and implement mitigation strategies.
- Ensure business readiness for deployment and post-implementation transition.
Platform & Industry Expertise
- Maintain strong knowledge of UiPath platform capabilities and emerging automation technologies.
- Leverage enterprise application expertise (e.g., Salesforce, Workday, NetSuite, Concur, Coupa, etc.) to identify integration opportunities.
- Stay current on automation trends and recommend innovative use cases.
- Promote reuse of automation components and blueprint patterns.
Knowledge Contribution & Continuous Improvement
- Identify and document reusable solutions and process blueprints.
- Contribute to best practices, methodologies, and industry points of view.
- Develop internal case studies and success stories to promote automation impact.
- Drive continuous improvement in BA practices and documentation standards.
WHAT YOU'LL BRING TO THE TEAM
- 8+ years of experience in business process analysis, operations consulting, or automation initiatives.
- Experience working within the Banking and Financial Services Industry
- Demonstrated experience in complex, cross-functional process transformation.
- Experience with enterprise applications such as Salesforce, Workday, NetSuite, Concur, Coupa, etc.
- Strong analytical and conceptual problem-solving skills.
- Proven ability to influence senior stakeholders.
- Experience working in global, cross-functional environments.
- Bachelor’s or Master’s degree in Computer Science, Engineering, MIS, Business, Finance, Accounting, or related field.
- Strong English speaking and writing skills are required.
Preferred:
- Knowledge of UiPath and Agentic technologies.
- UiPath Business Analyst certification (Professional level preferred).
- Experience in Agile methodologies and JIRA or equivalent collaboration tools.
- Experience designing change management strategies.
#LI-KS6
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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Title: CPT-11573 Operations & Customer Support Virtual Assistant
Independent Contractor – CPT-11573 Operations & Customer Support Virtual Assistant/Business Support VA/Junior-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A residential painting company in Tennessee is seeking a proactive Business Support VA to help manage customer communication, warm-lead follow-up, appointment scheduling, CRM administration, and day-to-day office operations.
The VA will become a central point of follow-through for the business, helping ensure that leads, customers, jobs, paperwork, deadlines, and internal tasks continue moving without requiring constant oversight from the owners.
The client is looking for a self-starter who can learn the business, ask questions, identify loose ends, and gradually become more valuable and independent over time. Painting experience is not required; familiarity with home-service businesses is a plus.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Customer & Lead Support
Respond to incoming calls, texts, emails, and online inquiries as needed.
Gather basic project information from prospective customers.
Schedule estimate appointments and coordinate customer follow-ups.
Follow the company's established conversational call script and maintain a friendly, professional customer experience.
Build rapport with warm leads and help move qualified customers toward scheduled estimate appointments.
Follow up consistently with leads and customers, ensuring that outstanding inquiries do not fall through the cracks.
Escalate technical painting questions to the appropriate team member when needed.
Provide phone support when required, including customer inquiries and follow-up calls.
Support sales-related activities as directed, with the primary allocation of sales calls remaining subject to the owners' preferences and evolving needs.
Leads are primarily inbound. The emphasis is on communication, relationship-building, organization, and consistent follow-through rather than an exclusively sales-focused role.
Executive, Office & Operations Support
Provide administrative and executive support to help the owners manage day-to-day business activities and priorities.
Maintain accurate lead, customer, job, and project information in DripJobs and other designated systems.
Coordinate deposits, paperwork, scheduling, work orders, and routine customer communication.
Track licenses, insurance documents, subcontractor records, and compliance deadlines.
Coordinate routine administrative items with subcontractors, bookkeepers, and outside professionals.
Maintain organized records of customer interactions, estimates, job updates, decisions, and outstanding action items.
Monitor open tasks, deadlines, and operational priorities, proactively flagging items that require owner attention.
Help organize the owners' workload by maintaining clear task lists, project trackers, and follow-up schedules.
Project Coordination, Workflow Implementation & Accountability
Help establish and implement a clear process for tracking leads, estimates, jobs, customer requests, and operational tasks from initiation through completion.
Maintain a centralized system that clearly documents the status of outstanding work, required next steps, responsible parties, and follow-up dates.
Ensure that relevant information is documented following customer interactions, site visits, estimates, and job updates.
Proactively identify missing information, unpaid deposits, incomplete tasks, overdue follow-ups, and upcoming deadlines.
Follow up with the owners, team members, subcontractors, or outside contacts as appropriate to keep work moving.
Help the owners consistently use established systems and workflows by monitoring outstanding items, prompting necessary updates, and following up on commitments.
Track action items through completion and escalate unresolved issues or recurring process gaps when necessary.
Help develop, document, refine, and implement checklists, standard operating procedures (SOPs), and repeatable workflows.
Identify opportunities to improve organization, reduce missed follow-ups, and minimize reliance on information being remembered or tracked informally.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client's requirements:
Customer service experience required.
Administrative, executive assistance, operations, or project coordination experience strongly preferred.
CRM experience required; experience maintaining accurate records and tracking follow-up activities is important.
Strong organizational skills and the ability to manage multiple projects, tasks, and deadlines.
Experience implementing workflows, maintaining task trackers, or documenting standard operating procedures strongly preferred.
Demonstrated ability to follow up proactively, track action items, and ensure tasks are completed.
Strong phone communication skills required, including the ability to handle customer inquiries and follow-up calls professionally.
Appointment-setting and lead follow-up experience preferred.
Experience with project management tools such as Trello, Asana, or similar platforms preferred.
Familiarity with workflow automation tools such as Zapier is a plus.
Home services, contracting, or similar industry experience is a plus but not required.
Painting industry experience is not required.
Strong written and spoken English required.
Comfortable asking questions, identifying gaps, and respectfully following up with business owners to maintain accountability.
IDEAL CANDIDATE PROFILE
Warm, personable, and professional with customers.
Organized, proactive, and highly attentive to detail.
Strong follow-through and capable of tracking tasks through completion.
Able to bring structure to day-to-day operations and help establish repeatable processes.
Comfortable maintaining centralized records and ensuring important information is documented.
Confident in following up with business owners regarding missing information, outstanding tasks, and commitments.
Experienced in executive assistance, project coordination, operations support, or similar responsibilities.
Comfortable with phone communication without needing to be exclusively sales-focused.
A self-starter who identifies potential issues before being asked.
Able to learn new systems, recommend practical improvements, and help ensure workflows are consistently followed.
Interested in growing into greater responsibility within the company.
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
DripJobs CRM – Training Can Be Provided.
Email & Calendar Platforms.
Microsoft Office / Google Workspace.
Phone / Text Communication Platforms.
Basic Project & Workflow Management Tools.
Trello or similar project management platforms – preferred.
Zapier or similar workflow automation tools – preferred.
Work Schedule
Contracted Hours per Week: 15 Hours (
hours may increase based on performance
)
Scheduled Working Days: Monday, Wednesday, and Friday
Daily Working Time: 10 AM- 3 PM CST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior, and Advanced Level
Contracted Hours per Week: 15 hours/week
Daily Working Time: 10 AM-3 PM CST
Scheduled Working Days: Monday, Wednesday, and Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Native or Near-Native English Accent Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Требуется ручной тестировщик уровня junior+/middle, готовый работать в офисном формате в Москве.
ОфисmiddleМосква
Bulgaria
seniorLondon, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Москва
middleМосква
Москва
ГибридseniorEspoo
УдалённоRemote - USA; Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
seniorUnited States (Remote)
УдалённоseniorRemote-Sao Paulo; Remote-Mexico City
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW