Location: Abu Dhabi, UAE; APAC - Remote; Dubai, UAE; Europe - Remote; Kuala Lumpur, Malaysia; UK - Remote
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
About Bybit and this role
Bybit is one of the world's largest cryptocurrency exchanges, with a distributed workforce operating across many countries and time zones around the clock. Our people work in a fast-moving, highly regulated industry where speed, trust, and clarity matter every day.
This is a new role. As Bybit scales, how people experience the company has to be designed on purpose, not left to chance. The Head of Employee Experience & Innovation will build that experience end to end: the offices we work in, how employees hear from leadership, how we come together, and how engaged and connected people feel.
Mission
Make Bybit a place where talented people across every location feel informed, connected, and able to do their best work, and use data and new ideas, including AI, to keep improving that experience as we grow.
Key responsibilities
Employee engagement
Design and run the employee listening strategy: engagement surveys, pulse checks, lifecycle surveys, and exit insights.
Turn results into action plans with leaders, and track progress so employees see their feedback lead to change.
Shape the employee journey from onboarding to exit, removing friction at key moments.
Lead recognition programs and culture initiatives that reinforce Bybit's values.
Build community and belonging programs, including employee networks and wellbeing initiatives.
Internal events
Own the internal events calendar: all-hands, town halls, leadership offsites, team celebrations, and company milestones.
Deliver events across locations and formats (in person, hybrid, virtual) with clear goals, budgets, and measures of success.
Ensure events are inclusive and respectful of the cultural and religious diversity of our workforce.
Manage vendors, budgets, and logistics with strong cost discipline.
Internal communications
Build the internal communications strategy and editorial calendar.
Own and manage all internal communications channels: the intranet, company newsletter, all-company email, Slack or Lark channels, office digital screens, and leadership updates.
Own intranet content management end to end: content strategy, site structure, governance, publishing workflows, and keeping information accurate and current.
Set content standards and train content owners across functions so every team publishes clearly and consistently.
Partner with the CEO, executives, and the CPO on leadership messaging, change communications, and announcements.
Coordinate with Corporate Communications, Legal, and Compliance so sensitive or regulated messages are accurate and consistent.
Measure reach and understanding, and keep improving how information flows across the company.
Innovation
Bring new tools and ideas to the employee experience, including AI-enabled self-service, chat assistants, and automation of routine People processes.
Run small pilots, measure results, and scale what works.
Work with HR Technology and IT to keep the People tech stack simple, connected, and easy to use.
Leadership
Build, lead, and develop a high-performing team across the four areas above.
Own the function's budget and vendor relationships.
Serve as a member of the People Leadership Team and a trusted partner to senior business leaders.
Workplace operations
Lead the global Workplace Operations team that manages Bybit's offices in Dubai, Abu Dhabi, Malaysia, and other offices across APAC and EMEA.
Own office strategy and space planning, including openings, moves, expansions, and fit-outs, in partnership with Finance.
Set consistent workplace standards across all sites: facilities, health and safety, front desk, amenities, and spaces that support diverse needs such as prayer and wellness rooms.
Manage facilities vendors, service contracts, and office budgets with strong cost discipline.
Partner with IT, Security, and Legal on physical security, access, business continuity, and emergency response.
Use occupancy data and employee feedback to design offices people want to work in.
What success looks like in the first 12 months
Area
Outcome
Workplace operations
Consistent workplace standards across all four office locations; office space plan and budget agreed with Finance
Engagement
Company-wide listening program launched, with action plans owned by every executive
Internal events
Annual events calendar and budget set; flagship all-hands and leadership offsite delivered
Internal communications
Intranet organized with clear content owners and governance; channel strategy and editorial rhythm in place
Innovation
At least two People experience pilots (e.g., AI self-service) tested and measured
Team
Function fully staffed with clear roles and goals
What you bring
Requirements
12+ years in People, employee experience, workplace, or internal communications, with 5+ years leading teams.
Proven ownership of at least two of: multi-country workplace or office operations, employee engagement, internal communications, or large-scale internal events.
Experience managing an intranet or other internal communications platforms, including content governance.
Experience in a high-growth, global company with employees in multiple countries.
Strong analytical skills: comfortable turning survey, occupancy, and channel data into decisions.
Excellent writing and editorial judgment, including drafting for senior executives.
Track record of managing budgets and vendors.
Fluent English.
Preferred
Experience in fintech, crypto, financial services, or another regulated industry.
Experience working in the Gulf region and across Asia and Europe.
Hands-on use of AI and automation to improve employee services.
Familiarity with HRIS, engagement, and communications platforms (e.g., Workday, Culture Amp, Lark, Slack).
Arabic or Mandarin is a plus.
How you lead
Builder.
You create programs from a blank page and scale them as the company grows.
Data-driven.
You measure what matters and use it to decide where to invest.
Executive presence.
You earn the trust of the CEO and senior leaders and can push back with care.
Global mindset.
You design for many cultures, languages, and time zones, not one headquarters.
Bias for action.
You move fast, test ideas, and learn from what doesn't work.
Integrity.
You handle sensitive information and messages with discretion and judgment.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Bybit is one of the world's largest cryptocurrency exchanges, with a distributed workforce operating across many countries and time zones around the clock; You design for many cultures, languages, and time zones, not one headquarters; APAC - Remote
Location: Abu Dhabi, UAE; APAC - Remote; Dubai, UAE; Europe - Remote; Kuala Lumpur, Malaysia; UK - Remote
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
About Bybit and this role
Bybit is one of the world's largest cryptocurrency exchanges, with teams across many countries working around the clock. Our products, markets, and regulations change fast, so how quickly our people learn is a real competitive advantage.
This is a new role. The Head of Learning & Development will build one learning engine for the whole company: how new hires get productive, how leaders grow, how engineers and sales teams stay sharp, and how the company comes together at all-hands.
Mission:
Help every Bybit employee get up to speed fast, keep growing, and perform at their best, and build the leaders we need as we scale.
Key responsibilities
Learning & development
Build and own Bybit's global learning strategy, tied to business priorities and our values.
Design and deliver leadership development for first-time managers, senior leaders, and high-potential talent.
Build core skills programs, including communication, feedback, coaching, and decision-making.
Own required and compliance training with Legal and Compliance, ensuring completion across all regions.
Run the learning platform (LMS) and content library; blend live, digital, and on-the-job learning.
Partner with HR Business Partners on development plans, career paths, and succession.
Measure learning impact on performance, retention, and readiness, not just attendance.
Employee onboarding
Own the global onboarding program from offer acceptance through the first 90 days.
Build a consistent company onboarding experience, plus role-specific tracks for engineering, sales, operations, and leaders.
Partner with Talent Acquisition, IT, Workplace Operations, and hiring managers so day one runs smoothly in every location.
Track time-to-productivity and new-hire feedback, and keep improving the program.
All-hands
Own the company all-hands program: cadence, agenda, content, and speaker preparation.
Partner with the CEO, executives, and Internal Communications on key messages and storytelling.
Deliver all-hands across time zones and formats (in person, hybrid, virtual) so every office and team can take part.
Gather feedback after each session and raise quality and engagement over time.
Technical enablement
Partner with Engineering, Product, and Security leaders to build learning paths for technical teams.
Deliver programs on Bybit's platform and architecture, crypto and blockchain fundamentals, security practices, and new tools including AI.
Build onboarding and certification paths that get engineers productive faster.
Create a strong internal teaching culture through tech talks, documentation, and subject-matter-expert programs.
Sales enablement
Partner with Sales, Business Development, and Marketing leaders to build the sales enablement program.
Own sales onboarding and ramp plans, product and market training, and messaging certification.
Build playbooks, training content, and coaching programs for sales managers.
Work with Compliance so sales teams communicate accurately in regulated markets.
Track ramp time, win rates, and quota attainment to show impact.
Leadership
Build, lead, and develop a global team of learning, onboarding, and enablement professionals.
Own the function's budget, vendors, and learning technology.
Serve as a member of the People Leadership Team and a trusted partner to senior business leaders.
What success looks like in the first 12 months
Area
Outcome
Learning & development
Global learning strategy approved; manager development program launched for all people leaders
Onboarding
One global onboarding program live in every office, with measurable gains in new-hire experience and time-to-productivity
All-hands
Regular all-hands cadence set, with rising attendance and feedback scores
Technical enablement
Engineering onboarding path and a recurring tech-talk program in place
Sales enablement
Standard sales onboarding and ramp plan launched; ramp time tracked and improving
Team
Function fully staffed, with a single learning platform and clear budget
What you bring
Requirements
12+ years in learning & development, talent development, or enablement, with 5+ years leading teams.
Proven track record building company-wide L&D and onboarding programs from the ground up.
Hands-on experience running technical enablement, sales enablement, or both.
Experience in a high-growth, global company with employees in multiple countries.
Strong program design skills, grounded in adult learning principles.
Comfort using data to measure learning impact on business results.
Excellent facilitation and presentation skills, including with senior executives.
Fluent English.
Preferred
Experience in fintech, crypto, financial services, or another regulated industry.
Experience producing large company events or all-hands.
Hands-on use of AI tools to build and personalize learning content.
Familiarity with learning and enablement platforms (e.g., Workday Learning, Docebo, Highspot, Seismic).
Coaching certification (e.g., ICF) is a plus.
Arabic or Mandarin is a plus.
How you lead
Builder.
You create programs from a blank page and scale them as the company grows.
Business partner.
You start with business problems, not training requests.
Results-focused.
You measure impact and invest where it makes a real difference.
Executive presence.
You earn the trust of senior leaders and can coach them.
Global mindset.
You design for many cultures, languages, and time zones.
Curious learner.
You stay current on learning practice, technology, and our industry.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Remote - Japan
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Strategic Account Executive.
About the job
This position is needed to play a key role as part of the growth strategy of Twilio Japan by growing existing customers. You will be responsible for developing a strategy to grow existing customers for Twilio, through the up-sell and cross-sell, and collaborate with internal stakeholders, such as marketing, solution engineerings, partner managers and product managers. Our customers are often application owners, product managers, line of business executives, CxO’s, Head’s of invitation, omni channel and digital strategy partners. Customer industries and segments are also spread from retail, financial services, manufacturing, transportation, public sectors, independent software vendors, system integrators and fast moving technology startups
Responsibilities
In this role, you’ll:
Develop and implement a comprehensive territory plan, winning strategy for target accounts, execute and adjust plan and priorities to maximize results of growing existing customers and its business.
Collaborate with internal stakeholders, align shared goals and strategy and obtain support from them
Forecast the business, including revenue, opportunities with expected annual run-rate business size and timing of ramping, incremental annual commitment values, strategic activations of key cross-sell product, sales funnel management, systematic follow up and discipline by utilizing SFDC and its supplement tools as source of truth for business and its pipelines.
Be an active spokesperson for Twilio Mission, Vision and Value, Corporate Story to our customers, potential customers, and any external partners who collaborate.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
5+ years of combined experience in high-touch sales experience for Japanese customers with native level Japanese language communication
Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
Demonstrated track record of growth of business, growth strategy development and execution.
Challenger mindset with appetite to acquire new business and customers
Record of delivering market driven results, especially to scale and enterprise customers
Capable to understand English as business level and communicate in writings
Desired:
Deep experience working with telecom companies, carriers, or global communications platforms
Software, SaaS, CPaaS or CCaaS experience with AI capabilities
Fluent verbal communication in English
Cloud Technology Sales - IaaS/PaaS, virtualization, security
Experience working with/at System Integrators, Resell and Value-Added resellers to drive large and broad customer coverage with external partner organizations
Location
This role will be remote, and based in Japan.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately up to 50% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Lisbon, Portugal
At Catawiki, every day brings the extraordinary! Whether it’s
Daniel Ricciardo’s Formula 1 Car
, a
Woolly Mammoth’s Skeleton
,
Lady Gaga's Jumpsuit
or
Usain Bolt’s running shoe
, we encounter exceptional objects every day.
We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts.
Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us.
Taking ownership and driving impact
Being open to change and feedback
Being passionate about our mission and our customers.
Your Mission
Join Catawiki as a
UX Designer
shaping the experience of buying and selling special objects, from discovery through to the experience after a sale. This role is not tied to a single product vertical: its scope can sit within Demand (buyer-side features), Supply (seller-side features) or Fulfilment (post-sale experiences, including payments, shipping and customer service).
You'll bring a connected view of the marketplace to your product area, understanding how buyer, seller and post-sale experiences influence one another. You'll identify where people need support and where design can make the greatest difference, balancing customer needs, business goals and technical constraints. You'll lead through your work and influence, rather than people management.
What You'll Do
Lead design for parts of the seller and expert experience, from research and early concepts through prototyping, delivery and learning after launch.
Use customer research, behavioural data and business insight to frame problems, identify needs and prioritise design opportunities.
Turn complex problems into clear journeys, interaction and interface designs, prototypes and service flows. Test ideas with customers and colleagues, and use what you learn to improve them.
Partner with Product Managers, Engineers, Data Scientists, UX Writers, supply stakeholders and other designers to shape and deliver solutions.
Balance user empathy with business goals and technical constraints, connecting your design decisions to measurable customer and commercial impact.
Contribute to design systems and shared patterns that create coherent experiences across Catawiki.
Use Figma and practical AI-assisted workflows to explore ideas and build prototypes, applying judgment to the outputs.
Communicate your thinking clearly, tell the story behind your decisions and iterate in response to feedback.
Navigate ambiguity and competing priorities, getting up to speed quickly with the aim of contributing productively within your first month.
What You'll Bring
5+ years of experience owning UX or product design work end to end
, with a portfolio showing how you approached complex problems, the decisions you made and the outcomes you contributed to.
Strong interaction design, prototyping and visual communication skills
, with an understanding of how to use and improve design systems and shared patterns.
Experience conducting or contributing to customer research and translating research
, data and direct feedback into design decisions.
Strong Figma skills and practical experience using AI for design ideation or prototyping
, alongside a willingness to keep experimenting.
Clear, structured communication in English
and the ability to explain your approach to design and non-design partners.
Structured problem solving, independent decision-making and systems thinking
: understanding how decisions within one product area affect connected journeys and the wider marketplace.
The ability to manage stakeholders
, collaborate across disciplines and influence decisions without formal authority.
Adaptability and openness to feedback as priorities
, processes and design tools evolve.
Helpful experience
Working in a smaller product company, e-commerce platform or marketplace.
Designing seller journeys or working on marketplace experiences.
Delivering in less structured environments with several competing priorities.
How We Work
Across disciplines
: You'll work closely with Product Managers, Engineers, Data Scientists, UX Writers, supply stakeholders and other designers, bringing customer needs, business goals and technical constraints into shared decisions.
From evidence to iteration
: Customer research, behavioural data and direct feedback help shape the work. You'll explore and test ideas, iterate with customers and colleagues, and keep learning after launch.
With ownership and openness
: You'll own design decisions, explain your rationale and bring feedback into the process. Clear communication and influence matter more than formal authority.
With shared patterns and practical tools
: We use Figma, design systems and shared patterns to build coherent experiences. AI-assisted workflows and rapid prototyping help us explore ideas and test assumptions, with design judgment guiding how we use the results.
Where You’ll Be
This is a
Hybrid
role based in Lisbon.
You will work from our
Lisbon Hub
a minimum of 2 days per week.
At this time, we are only considering candidates who are already based in the
Portugal
. As a result, visa sponsorship and relocation support are not available for this position.
In Return
You'll be part of an enthusiastic, highly motivated team of
800+ Catawikians
.
A competitive
Annual Gross Base Salary
depending on your level, competencies, and overall experience.
Meal Allowance Card
stipend per working day, in addition to salary.
Health Insurance
from day 1 (including dental coverage), with access to multiple hospitals and clinics and a vast wellness network.
A
Work From Home Allowance
to help with your monthly household bills.
Commuting
between your home and our office is covered by Catawiki.
Amazing
Office
right in the centre of Lisbon.
Why You'll Love Working with Us
Create a visible impact
by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business.
Learn and grow
through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression.
A culture of connection defines us
. We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work.
Celebrate life’s moments with us.
You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion
”
. We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location.
Our Offices and Way of Working
Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based.
Interested?
Apply with an English CV and Cover Letter. By applying, you agree to
Catawiki’s Applicant Privacy Policy.
If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.
We may use artificial intelligence (AI) tools to support the review of your application. AI may help us assess how your experience matches the requirements of the role, but hiring decisions are always made by our recruitment team
Responsibilities:
— Lead the AML/CTPF, sanctions risk management and operational compliance (Compliance) functions and oversee the second line of defence
— Ensure compliance with AML/CTPF and sanctions requirements at company and Board level
— Develop and maintain the AML/CTPF and sanctions risk management strategy, as well as determine the company’s acceptable level of risk
— Lead the improvement of the internal control system (ICS) and oversee its effectiveness
— Ensure timely escalation of risks and prevention of conflicts of interest
Requirements:
— At least 5 years of experience in the financial sector
— At least 3 years of experience in AML/CTPF, sanctions or Compliance management in a senior position – on the Board, Supervisory Council, in the management of a large structural unit or management of the AML/CTPF/Compliance function
— In-depth knowledge of AML/CTPF and sanctions regulations
— Knowledge of the regulatory rules and guidelines of the Bank of Latvia
— Knowledge and understanding of the MPENL and PSD2 regulations and an understanding of the specifics of the operations of payment and electronic money institutions
Conditions:
— Work in Riga, Kr., Valdemāra ielā 62
— Salary from 5000 EUR gross, depending on experience and competencies
Задачи:
— Управление операционной деятельностью B2C- и B2B-продуктов: кошельки, карты, IBAN и платёжный шлюз.
— Координация команд Product, Operations, Finance, Legal и Compliance.
— Оптимизация бизнес-процессов, внедрение KPI и системы оценки эффективности.
— Запуск новых продуктов, платёжных интеграций и выход на новые рынки.
— Управление взаимодействием с платёжными провайдерами и партнёрами.
Требования:
— Опыт на аналогичной позиции от 3 лет.
— Практический опыт в FinTech, Payments, PSP, электронных деньгах или смежных финансовых продуктах.
— Понимание платёжной инфраструктуры, взаимодействия с провайдерами и банковскими партнёрами.
— Опыт масштабирования бизнеса, управления кросс-функциональными командами и запуска продуктов на международных рынках.
— Свободный английский и опыт работы в международной среде.
Условия:
— Формат работы: Кипр — офис или удалённо.
— Обязательное нахождение в ЕС либо готовность к релокации.
— Компенсация: от 10 000 евро, обсуждается индивидуально.
✈️ РЕЛОКАЦИЯ: @top_rel https://t.me/top_rel; Обязательное нахождение в ЕС либо готовность к релокации
Responsibilities:
— Own the transaction monitoring framework for fiat and crypto across the Group, including rules, scenarios, thresholds, and documented rationale.
— Ensure that every product, entity, and payment flow fully integrates with monitoring systems, including new products before launch.
— Manage the entire alert handling process: triage, investigation, escalation, case management, and closure, adhering to SLAs and quality standards.
— Maintain alert and case queues within acceptable limits through capacity planning, rota management, and backlog recovery.
— Supervise outsourced and third-party review capacity, SLA performance, and quality controls.
— Lead rule calibration, effectiveness testing, and automation of manual, low-judgement tasks.
— Lead and develop a team of over 10 analysts, establish SOPs, QA/QC frameworks, and management information for senior leadership.
Requirements:
— Minimum 5 years of experience in transaction monitoring or financial crime investigations, including at least 2 years in a leadership or management role.
— Experience in payments, e-money, banking, or crypto; experience with both fiat and crypto is highly advantageous.
— Demonstrated success in improving monitoring functions through rule rebuilds, backlog recovery, and automation with measurable results.
— Experience in workforce and capacity planning, QA/QC frameworks, and managing operational SLAs, including oversight of outsourced functions.
— Practical knowledge of rule design, threshold calibration, and effectiveness testing.
— Familiarity with UK AML requirements (MLRs, JMLSG), sanctions regimes (UK, EU, OFAC, UN), and PEP screening.
— Comfortable working with data, with the ability to query, interpret, and act; SQL or Python skills are a plus.
— Preferable exposure to France’s ACPR/AMF and reporting to TRACFIN, FINTRAC, or understanding FIU regimes in UAE and Switzerland.
— Experience with blockchain analytics tools such as Chainalysis, Elliptic, or TRM.
— Clear understanding of where automation and AI can assist monitoring versus where human oversight is necessary.
Benefits:
— Real ownership of a core control in a regulated, fast-growing company and leadership of a team of over 10 people.
— Direct access to senior leadership and an open company culture.
— 30 days of annual leave per year.
— 4 wellbeing days and 1 company volunteering day per year.
— Private healthcare, pension, income protection, and life insurance.
— Menopause policy and enhanced parental leave policy.
Applicants must be able to attend the London office at least one day per week.
Location: Abu Dhabi, UAE
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
We’re looking for a versatile writer who can turn complex ideas into clear, compelling content, build campaign stories that strengthen our brand, and use AI thoughtfully to improve research, writing, and delivery. You’ll work closely with product, marketing, design, and localization teams, bringing strong editorial judgment and a collaborative approach.
Key Responsibilities
Develop campaign stories and messaging.
Create original campaign narratives that align with our brand narrative, messaging frameworks, and marketing goals. Carry the core idea consistently across channels.
Maintain our tone of voice and uphold brand guidelines.
Apply and help maintain tone-of-voice guidance, enforce brand and editorial standards, and help teams use them consistently.
Write clear, compelling copy across formats.
Create content for websites, landing pages, social media, email campaigns, system communications, UX/UI, Help Center articles, and knowledge base entries. Adapt the writing to each audience, channel, and purpose.
Make complex products easy to understand.
Turn product logic, workflows, and technical information into accurate, useful messaging for everyday users and experienced traders.
Edit and improve existing content.
Strengthen clarity, consistency, tone, and positioning while preserving intended meaning, product accuracy, and approved claims.
Work closely with cross-functional teams.
Partner with Product Managers, Project Managers, UX designers, marketers, subject matter experts, and localization teams to clarify briefs, resolve feedback, and deliver content that works in its final context.
Use and improve AI-supported workflows.
Apply AI to research, drafting, editing, and content optimization. Test new AI tools and skills, maintain shared prompt libraries, and document useful approaches while checking accuracy, quality, and brand alignment.
Keep work moving and teammates informed.
Manage competing priorities, communicate progress and blockers promptly, respond constructively to feedback, and stay closely aligned with collaborators through delivery.
Key Requirements
Relevant experience and education.
3+ years of experience in copywriting, journalism, UX writing, research, PR, communications, brand marketing, or a closely related field, with clear evidence of strong writing and editing skills. A Bachelor’s degree in Creative Writing, Journalism, Advertising, Marketing, English, Communications, Social Sciences, or a related field.
Excellent English writing and editorial judgment.
Ability to write clear, engaging, accurate English, adapt tone and structure to different formats, and explain complex ideas without losing meaning.
Hands-on AI fluency.
Practical experience using AI for research, writing, editing, and content optimization—not just basic prompting. Ability to test new AI tools and skills, evaluate outputs, and build and maintain reusable prompt libraries and workflows. Sound judgment about fact-checking, confidentiality, and when human review is needed.
Brand and campaign thinking.
Ability to turn a brief into a clear campaign story, connect it to broader brand messaging, and apply tone-of-voice and brand guidelines consistently.
Product understanding and versatility.
Ability to interpret product requirements documents (PRDs), understand workflows and user journeys, and translate technical or product information into clear, structured content across marketing, product, and support formats.
Strong delivery and stakeholder management.
Ability to work independently, prioritize multiple projects, and deliver under tight timelines. Clarify requirements early, flag risks promptly, and keep stakeholders aligned when priorities change.
A team-first approach.
Be receptive to feedback, willing to revise your work and learn from others, and focused on the best result for the team rather than defending your own draft. Bring humility, respect, and shared ownership to cross-functional work.
Responsive, proactive communication.
Respond promptly, ask questions when context is missing, share progress and blockers early, and stay close to teammates and stakeholders so work does not stall or drift out of alignment.
Nice to Have
Additional language skills.
Proficiency in Chinese or other languages, including the ability to work with source materials and stakeholders in those languages, would be an advantage.
Industry knowledge.
Experience in cryptocurrency, fintech, broader technology, or traditional finance.
Process thinking and an automation mindset.
Ability to spot repeated work or handoff problems and suggest practical improvements, reusable templates, or simple automations.
Strategic and brand-building work.
A portfolio or work samples showing campaign concepts, messaging frameworks, or brand-building ideas brought to life across multiple platforms.
Agency or broader creative experience.
2+ years of agency experience or equivalent creative-industry experience across digital, social, and long-form content.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Remote (United States)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
We’re seeking a highly skilled and motivated Software Engineer to join our growing team. You will work as part of the engineering team to:
Deliver projects related to pricing plans and billing
Develop our billing integration with third party services, strengthening our end-to-end billing experience.
Take ownership of the entire product lifecycle, from writing code to product ideation and strategic decision-making.
Work closely with UX/UI designers and product managers to shape features.
Because we’re an early-stage and fully remote company, we’re looking for a strongly motivated individual who can help move the product forward. The ability to think on your feet, collaborate with highly technical teams, and comfort working asynchronously are essential.
Key Responsibilities
Work as part of a team of engineers to design, build, test, and document core billing software components.
Integrate with third-party billing platforms (e.g., Stripe, Metronome) as needed
Develop metering, pricing, and rating logic for usage-based and subscription billing models.
Ensure accurate tracking and reporting of customer usage data.
Monitor and maintain billing systems to ensure high availability and data integrity.
Build automation tools for recurring billing tasks, reconciliation, and reporting.
Collaborate with product, sales, and finance teams to support custom billing requirements.
Work closely with finance, product, support, and engineering teams to support accurate billing, revenue reporting, and customer inquiries.
Act as a technical expert in billing-related discussions and planning.
Champion engineering excellence by driving code quality, architectural reviews, and design documentation.
Provide technical leadership and mentorship to other engineers, fostering a culture of learning and knowledge sharing.
Establish observability, alerting, and error handling across the billing pipeline to ensure high availability and responsiveness.
Lead incident response and root cause analysis for billing-related issues.
What We Are Looking For
Experience in backend software engineering, with a strong focus on billing, payments, or financial systems.
Deep knowledge of SaaS billing models, including subscriptions, usage-based pricing, proration, discounts, and entitlements.
Proven experience integrating with third-party billing platforms such as Stripe, Metronome, Orb, Zuora, etc, or building custom billing systems.
Experience designing and managing distributed systems, microservices, and event-driven architectures.
Proficient with SQL and data modeling, especially for financial and usage data.
Solid understanding of APIs and experience building or integrating internal billing APIs.
Strong proficiency in Go, or comfortable writing production-quality code in another language and eager to work with Go
Flexibility to adjust to the dynamic nature of a startup.
Excellent written and verbal communication skills.
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
US Pay Range
$143,000
—
$179,000 USD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: Remote (Canada)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
We’re seeking a highly skilled and motivated Software Engineer to join our growing team. You will work as part of the engineering team to:
Deliver projects related to pricing plans and billing
Develop our billing integration with third party services, strengthening our end-to-end billing experience.
Take ownership of the entire product lifecycle, from writing code to product ideation and strategic decision-making.
Work closely with UX/UI designers and product managers to shape features.
Because we’re an early-stage and fully remote company, we’re looking for a strongly motivated individual who can help move the product forward. The ability to think on your feet, collaborate with highly technical teams, and comfort working asynchronously are essential.
Key Responsibilities
Work as part of a team of engineers to design, build, test, and document core billing software components.
Integrate with third-party billing platforms (e.g., Stripe, Metronome) as needed
Develop metering, pricing, and rating logic for usage-based and subscription billing models.
Ensure accurate tracking and reporting of customer usage data.
Monitor and maintain billing systems to ensure high availability and data integrity.
Build automation tools for recurring billing tasks, reconciliation, and reporting.
Collaborate with product, sales, and finance teams to support custom billing requirements.
Work closely with finance, product, support, and engineering teams to support accurate billing, revenue reporting, and customer inquiries.
Act as a technical expert in billing-related discussions and planning.
Champion engineering excellence by driving code quality, architectural reviews, and design documentation.
Provide technical leadership and mentorship to other engineers, fostering a culture of learning and knowledge sharing.
Establish observability, alerting, and error handling across the billing pipeline to ensure high availability and responsiveness.
Lead incident response and root cause analysis for billing-related issues.
What We Are Looking For
Experience in backend software engineering, with a strong focus on billing, payments, or financial systems.
Deep knowledge of SaaS billing models, including subscriptions, usage-based pricing, proration, discounts, and entitlements.
Proven experience integrating with third-party billing platforms such as Stripe, Metronome, Orb, Zuora, etc, or building custom billing systems.
Experience designing and managing distributed systems, microservices, and event-driven architectures.
Proficient with SQL and data modeling, especially for financial and usage data.
Solid understanding of APIs and experience building or integrating internal billing APIs.
Strong proficiency in Go, or comfortable writing production-quality code in another language and eager to work with Go
Flexibility to adjust to the dynamic nature of a startup.
Excellent written and verbal communication skills.
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
CAN Pay Range
$191,620
—
$239,860 CAD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About The Role
The next chapter of Ramp's growth runs straight through the customers we already have: 80,000+ finance teams who adopted us for one thing and haven't yet seen what the rest of the platform can do for them. Account Management owns that opportunity - and this role owns the team building the motion to capture it.
You'll lead a group of 5-8 Account Managers, each carrying a book of ~3,000 emerging and SMB customers with real latitude over how they grow it. This is a build role, not a maintain role: the playbooks, coaching systems, and performance bar you set are the ones this team runs on next year. Your ceiling is set by how well you turn individual AM judgment into a repeatable, scalable motion that grows the segment.
What You’ll Do
- Build and run a high-performing team of 5-8 Account Managers - setting the bar for culture, morale, and daily execution.
- Understand where to prioritize your teams time. Engage directly with AMs to identify and break into top accounts, especially where trust is being built or repaired.
- Own the number. Manage quota performance and pipeline generation across your team to hit spend activation, product activation, retention, and expansion goals. Forecast your business to senior leadership on a weekly cadence.
- Hire and develop the next generation of AMs - training on product, buyer personas, competition, and tooling through role-plays, game film, and real deal work.
- Coach relentlessly. Run daily 1:1s, dissect call feedback, lead enablement sessions, and build career paths for every rep on your team.
- Turn what works into a system. Continuously refine team processes and tooling to improve output and efficiency as the segment scales.
- Represent Account Management cross-functionally, partnering with Sales, CX, CSM, Risk, and Product to remove blockers and drive outcomes.
What You’ll Need
- Minimum 2+ years of quota-carrying sales or account management experience as an individual contributor, with a proven, consistent track record of exceeding goals (new business or cross-sell/upsell experience mandatory)
- Minimum 1+ years building and leading account management or sales teams, with a track record of exceeding goal (new business or cross-sell/upsell experience mandatory)
- Prior success in fast-paced, results-oriented GTM environments, ideally at SaaS or AI companies
- A genuine passion for hiring, with a thoughtful approach to team planning and development
- Ability to articulate contractual, technical, and financial value to customers, including executive leaders
- Proficiency with data analytics tools (Salesforce, Looker, Excel) and a bias toward using data to drive decisions
- Strong collaboration and influencing skills, backed by excellent communication and presentation ability
- High agency and adaptability - no two days are the same, and the only constant is change
- A desire and willingness to jump headfirst into complex, challenging problems for the good of the business.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Shanghai
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Checkout.com http://Checkout.com is actively looking for an enthusiastic and inventive Account Management Specialist to nurture and maintain long-term relationships with our Tier 3 and 4 merchants and partners. This is an excellent opportunity to join one of the most successful FinTech companies at a turning point of its global expansion.
You will be the business advisor and main point of contact to a merchant's post live process. You will act as the voice of our product and ambassador of our brand, delivering expertise, education, and mentorship to our merchants. The key for success here will be the ability to use your business savvy knowledge and the required gravitas to effectively communicate and influence at all levels to achieve mutually beneficial scenarios and promote our value proposition.
The ideal candidate is an independent, high-achieving individual, able to stand out in an ambitious environment and excel through self-motivation and personal drive. If you are eager to join a thriving, fast-paced, start-up company and contribute to shaping its future, this is the role for you to make a difference.
Qualifications
- 2+ years’ experience in a B2B Account Management, Relationship Management, Customer Success role or relevant roles (bonus if in the FinTech, Payments industry and/or payment team from a merchant side)
- A strategic problem solver with excellent project management skills
- Self-motivated learner and excellent organizational skills
- Strong commercial sense and able to establish robust relationship with internal and external stakeholders at all levels
- Multifaceted approach adapting to changing requirements with the ability to balance multiple opportunities concurrently
- Passionate about learning new things and working on wide portfolio of accounts
- Good negotiation, communication and presentation skills
- Fluent in English and Mandarin Cantonese
- Dismiss services promo card
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Nicaragua; Honduras; El Salvador; Guatemala; Ecuador; Philippines
We are seeking an assertive, client-focused
Case Manager
to support our
Employment Law
practice. The ideal candidate owns the client relationship end-to-end and drives matters forward from intake through resolution—managing clients, following up with employers, and maintaining strict compliance with case deadlines.
Key Responsibilities:
Intake & Onboarding:
Screen incoming leads for case viability (timeline, employer size, damages), gather employment records (pay stubs, offer letters, handbooks, communications), and track retainer agreements.
Employer & Counsel Liaison:
Serve as the main point of contact for employers and opposing counsel to request personnel files and payroll records, track responses, and escalate non-compliance to the lead attorney.
Client Relationship Management:
Maintain clear, empathetic, and steady communication with clients navigating high-stress emotional and financial situations across a multi-month case cycle.
Deadline & Calendar Ownership:
Manage critical administrative and statutory deadlines, including CRD/EEOC charges, right-to-sue letters, LWDA PAGA notices, statutes of limitations, and arbitration schedules.
Arbitration & Administrative Hearings:
Coordinate JAMS/AAA filings, fee payments, and scheduling. Book CRD/EEOC mediations and Labor Commissioner wage claim hearings.
Discovery & Trial Prep Support:
Track discovery deadlines, organize document productions, prepare initial template drafts for attorney review, schedule depositions, and build comprehensive mediation packets.
Damages & Records Coordination:
Collect mitigation records (EDD benefits, job search logs, new employment verification), obtain medical/therapist records for emotional distress claims, and coordinate with expert witnesses and parallel Workers' Comp counsel.
Post-Settlement Administration:
Oversee execution of releases, track settlement funds, handle wage vs. non-wage allocation, and complete formal file closing procedures.
Case Tracking:
Maintain updated case statuses, calendar entries, and cost logs in
[Software]
.
Requirements
2+ Years of Employment Law Case Management:
Direct, hands-on experience in employment law case management.
(General employment paralegal experience without case ownership does not qualify).
Employer Communication Experience:
Proven track record conducting employer/HR records requests, asserting follow-ups, and coordinating with opposing counsel.
End-to-End Client Ownership:
Outstanding phone presence with a calm, professional, and empathetic approach to managing clients during stressful legal matters.
Statutory Deadline Tracking:
Demonstrated experience tracking administrative deadlines, right-to-sue letters, and statutes of limitations.
Strong Written & Verbal English:
Excellent written communication for drafting formal requests, professional email updates, and attorney briefings.
Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour, depending on skill set and experience. The schedule is Monday through Friday, 9am - 5pm PST.
Location: Serbia; Ukraine; Armenia; Almaty, Kazakhstan; Astana, Kazakhstan; Tbilisi, Georgia
Crystalia Glass LLC is a leading provider of premium glass products, dedicated to transforming spaces with elegance and sophistication. With a commitment to craftsmanship and innovation, we specialize in designing and manufacturing high-quality glass solutions for residential and commercial projects.
Founded in 2017 in New York, the company has expanded its presence with offices in Los Angeles, Florida, and Texas. As a nationwide company, we serve clients across America, offering our signature glass products and services to diverse markets.
We are looking for an Supply Engineer with a technical background to manage supply and procurement activities for glazing construction projects. In this role, you’ll manage different parts of our glazing projects and make sure everything runs smoothly. Your knowledge will be key to delivering high-quality results.
Key Responsibilities
1. Production launch and control
Starting production processes: setting up glass orders, checking hardware availability, and ordering any custom hardware or materials if needed.
Inventory planning: forecast demand, ensure warehouses are supplied.
2. Suppliers and procurement
Supplier sourcing: identify and evaluate local/international suppliers.
Negotiate prices, payment terms, delivery timelines.
Ordering consumables for the installation team and warehouse (based on calls).
Following up with suppliers about order status and solving any issues with delivery or pickup to warehouses.
3. Drawings and documentation
Review technical drawings and specifications to create material lists.
Check dimensions, finishes, and quality requirements before ordering.
Keeping track of changes in estimates and documents.
Making sure technical documents and component orders are prepared on time for container arrivals.
4. Cross-team collaboration
Cross-functional collaboration and consulting with Sales, Project Managers, designers/engineers, and estimators.
Support teams with substitutions and change orders.
Provide pricing and material info for budgeting.
Help the warehouse team check if parts match drawings.
Requirements
1+ year of experience in engineering (construction, manufacturing, or related industries) or procurement/supply chain.
Ability to read and interpret technical drawings.
Fluent in English C1 and Russian C1
Strong organizational skills with experience creating material lists from specifications.
Supplier negotiation and international sourcing experience.
Confidence working with spreadsheets and procurement systems.
Ability to work in a multitasking environment, prioritize effectively, and meet deadlines.
Familiarity with AutoCAD or similar software for reviewing drawings.
Experience with CRM systems for purchasing and inventory management.
Benefits
Fully remote job opportunity.
8.30 - 5 PM EST (NY time zone)
Joining a highly professional and dynamic team.
Transparent career growth opportunities with a focus on professional and financial development
B2B contract
Location: Pakistan
Company Description
Our client is a Brazilian-founded global payments company that helps international businesses accept payments in emerging markets by connecting them with local payment methods and financial infrastructure. Headquartered in Curitiba, Brazil, the company operates in 20+ countries across Latin America, Africa and Asia, with international offices including Singapore, which serves as its APAC headquarters.
About the role
Our client is expanding into additional emerging markets, including Pakistan, as part of its broader international growth strategy. The Country Manager role is part of this expansion, with the goal of establishing local operations and building the regulatory and financial partnerships needed to enter the Pakistani market.
In this role, you will launch our client's operations in Pakistan from scratch, reporting to APAC Director, based in India.
Key Responsibilities
Establish, develop, and lead the company's local operations in Pakistan, taking ownership of market entry and operational execution.
Manage the country's P&L, driving commercial performance, sustainable growth, and operational efficiency.
Navigate the local regulatory landscape, managing relationships and engagement with the State Bank of Pakistan (SBP) and other relevant regulatory bodies.
Build and maintain strategic relationships with local banks, payment service providers (PSPs), financial institutions, and key industry stakeholders.
Identify and develop business opportunities, strengthening the company's presence and positioning within Pakistan's fintech and payments ecosystem.
Coordinate with internal stakeholders, including Legal, Compliance, Treasury, Finance, and other relevant teams, to ensure effective local operations.
Represent the company in the local market, independently navigating business, regulatory, and operational challenges.
Collaborate cross-functionally with regional and global teams to align local priorities with the company's broader business strategy.
Requirements
Experience in fintech, payments, banking, or financial services, ideally in a senior leadership or country management role.
Strong understanding of the Pakistani financial services and payments ecosystem, including local regulations and market dynamics.
Established relationships with the State Bank of Pakistan, local banks, payment providers, and other relevant financial institutions.
Direct experience engaging with regulators and central banks, with a strong understanding of regulatory frameworks and compliance requirements.
Experience managing P&L, overseeing business operations, and driving commercial growth.
Senior stakeholder management skills, with the ability to build relationships, influence decision-makers, and navigate complex environments.
Hands-on and entrepreneurial mindset, with the ability to establish and manage local operations independently.
Currently based in Pakistan or willing to relocate back.
Location: Tbilisi, Georgia; Yerevan, Armenia; Belgrade, Serbia; Batumi, Georgia; Almaty, Kazakhstan; Minsk, Belarus
We're looking for a Go Developer to join our engineering division of a financial group. We build products for investment and banking: client personal account, backend services, integrations with brokerage and payment systems, KYC/AML processes. We work in a small cross-functional team (PO, DevOps, QA, designer, backend and frontend), where every engineer influences architecture and product.
What You'll Do
Develop and evolve backend services in Go (microservices, BFF for mobile and web clients)
Design and implement integrations with external financial APIs (brokerage platforms, payment providers, market data providers, custodial services)
Work with event-driven architecture on Kafka and the ClickHouse analytical data warehouse
Participate in design: discuss architectural decisions, write tech designs, conduct code reviews
Ensure service reliability and observability: metrics, logs, alerts, participation in incident review
Work with financial data security: authentication, anti-fraud mechanisms, regulatory compliance
Requirements
3+ years of commercial Go development experience
Solid knowledge of the standard library, concurrency (goroutines, channels, context), working with gRPC/REST
Experience with PostgreSQL (or another relational DB), understanding of transactions and data consistency
Experience with message brokers (Kafka or similar)
Understanding of distributed systems principles: idempotency, retries, failure handling
Experience with Docker and Kubernetes at the developer level
Habit of writing tests and working through code review
Russian as the team's working language; English at a level sufficient to read documentation
Nice to Have
Experience in fintech: brokerage, payments, banking, KYC/AML
Experience with ClickHouse
Familiarity with AWS (EKS, RDS, DynamoDB), GitLab CI, ArgoCD
Experience integrating with financial APIs (Bloomberg/Refinitiv, brokerage APIs, Fireblocks, etc.)
Experience with observability systems (Prometheus, Grafana, VictoriaMetrics/VictoriaLogs)
Benefits
Competitive salary
Annual performance bonus
Fully remote work
Product development, no outstaffing, influence on architecture and roadmap
Small team, minimal bureaucracy, direct access to the business
Working hours are from 9:00 to 18:00 (Cyprus Time)
24 working days of paid annual leave, in addition to statutory public and bank holidays in Cyprus
14 working days of paid sick leave per calendar year
Location: Philippines; Colombia; Brazil; Argentina; Mexico; India
Paired is a global recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.
About Our Clients
Our client manages a portfolio of four consumer brands spanning home fragrance, energy bars, men's grooming, and better-for-you snacks.
These brands operate in the direct-to-consumer (DTC) e-commerce space, with a significant portion of revenue coming from subscriptions. Email and SMS marketing play a critical role in customer onboarding, retention, and long-term customer value.
We are looking for a
hands-on Email & SMS Marketing Manager
to own email and SMS execution across its portfolio.
This role reports directly to the Head of Retention, who oversees overall strategy and performance targets.
The ideal candidate is someone who works directly inside Klaviyo every day, personally building flows, segments, templates, campaigns, and automation. You will also own SMS execution end to end.
This is an individual contributor role, not a team management or agency management position.
We are specifically looking for someone who builds and executes campaigns themselves rather than directing others to do the work.
Key responsibilities
Email Marketing Execution
Personally build, test, and maintain lifecycle email flows across multiple Shopify DTC brands, including welcome, abandoned browse and cart, post-purchase, replenishment, winback, subscription lifecycle, dunning, failed payment recovery, and cancellation prevention.
Build and manage email campaigns directly inside Klaviyo, from segmentation and copywriting through setup, QA, sending, and reporting.
Develop customer segments based on purchase history, customer behavior, subscription status, and engagement.
Manage email campaign calendars and ensure consistent execution across multiple brands.
Build and maintain reusable email templates and modules while adapting messaging to each brand's voice.
Write compelling email copy, including subject lines, preview text, body copy, and promotional messaging.
Manage email deliverability, list health, suppression policies, sunset strategies, sending domains, inbox placement, and domain warm-up.
SMS Marketing Ownership
Personally manage SMS marketing campaigns and automation using Klaviyo SMS, Attentive, Postscript, or similar platforms.
Build and maintain SMS flows, including welcome, abandoned cart, post-purchase, subscription reminders, replenishment, and retention campaigns.
Develop SMS campaign calendars and manage messaging frequency to maximize revenue while minimizing customer fatigue.
Grow SMS subscriber lists through website capture forms, checkout consent, and post-purchase opportunities.
Manage SMS subscriber segmentation, opt-in quality, and compliance.
Ensure compliance with consent requirements, quiet hours, and transactional versus promotional messaging regulations.
Subscription Retention
Build and optimize email and SMS communication for subscription-based customers.
Develop strategies to reduce subscription churn and improve customer lifetime value.
Manage subscription lifecycle communications, including billing reminders, failed payment recovery, skip and delay options, cancellation saves, and replenishment.
Segment customers based on subscription status, order history, and product consumption behavior.
Identify opportunities to improve customer retention through lifecycle automation.
Performance Analysis and Optimization
Monitor email and SMS performance weekly, including revenue, revenue per recipient, open rates, click rates, conversion rates, unsubscribe rates, spam complaints, and subscriber growth.
Analyze campaign and flow performance and identify opportunities for improvement.
Conduct structured A/B testing and experiments using hypotheses, control groups, and measurable outcomes.
Distinguish between attributed revenue and incremental revenue when evaluating campaign performance.
Independently pull reports, interpret data, and communicate actionable performance insights.
Identify underperforming campaigns and proactively recommend improvements.
Creative Development and Campaign QA
Build and adapt email creative using Figma or similar design tools.
Create and maintain reusable email templates and layouts across multiple brands.
Adapt creative assets and messaging to maintain each brand's identity.
Independently handle straightforward creative adjustments without relying on designers.
Perform thorough campaign QA, including links, personalization, rendering, segmentation, discount codes, and automation logic.
AI and Process Optimization
Use AI tools such as Claude and ChatGPT to improve copywriting, segmentation, reporting, campaign QA, and workflow efficiency.
Integrate AI into daily marketing workflows to improve productivity and execution quality.
Identify opportunities to automate repetitive tasks and improve marketing processes.
Requirements
At least 3 years of direct, hands-on Klaviyo experience.
Currently working directly inside Klaviyo and personally building flows, segments, templates, and campaigns.
Demonstrated experience independently executing email marketing campaigns and lifecycle automation.
Hands-on SMS marketing experience using Klaviyo SMS, Attentive, Postscript, or similar platforms.
Direct ownership of SMS campaigns, flows, subscriber growth, and compliance.
Direct-to-consumer (DTC) e-commerce experience, preferably with Shopify.
Experience working with subscription-based e-commerce brands.
Proven ability to improve email and SMS performance with measurable results.
Strong understanding of lifecycle marketing, segmentation, customer retention, and subscription marketing.
Excellent copywriting skills, particularly short-form marketing copy.
Strong analytical skills and ability to independently pull reports, interpret data, and make optimization decisions.
Understanding of email deliverability, list management, and inbox placement.
Strong written English communication skills.
Practical experience using AI tools such as Claude or ChatGPT in marketing workflows.
Ability to work independently in a fast-paced startup environment.
Highly detail-oriented with strong campaign QA skills.
Comfortable working US Eastern Time hours.
Important Role Clarification
This position is not suitable for candidates whose primary responsibilities involve:
Managing agencies or external marketing vendors.
Directing teams of email marketers, campaign managers, or designers.
Developing lifecycle strategy without personally executing campaigns.
Reviewing or approving work built by other team members.
Candidates must be able to demonstrate that they personally build and manage email and SMS marketing programs.
Nice to Have
Experience using Figma or other design tools to create or adapt email creative.
Experience with subscription platforms such as Recharge, Skio, or similar.
Experience managing subscription retention strategies, including churn prevention, dunning, cancellation saves, and replenishment.
Experience managing email and SMS marketing across multiple DTC brands simultaneously.
Familiarity with review and UGC platforms such as Okendo or Yotpo.
Experience with website capture and subscriber acquisition tools.
Experience recovering email deliverability after a significant decline.
Experience implementing AI-powered marketing workflows.
Benefits
Competitive compensation depending on experience and qualifications.
Fully remote working arrangement.
Full-time opportunity with a US-based team.
Opportunity to work across four consumer brands in different product categories.
Direct collaboration with the Head of Retention.
Opportunity to take ownership of email and SMS execution across a diverse DTC portfolio.
Exposure to an AI-forward company and modern marketing workflows.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
Please note that this role will require you to be comfortable with working in-person at our NYC/SF office 3 days/week. We will sponsor you for relocation if you need to move for this role.
WHAT YOU’LL DO
- Drive the scheduling process and communicate logistics to all candidates and hiring teams
- Build a world-class team by providing a high-touch “white glove” experience at every step of the interview process
- Act as the primary contact during virtual and in-person interviews
- Develop collaborative relationships with Talent team members, hiring managers, and interviewers
- Spot and flag what isn't working such as interviewer load imbalances, bottlenecked stages, slow feedback and bring fixes
- Manage workflows within GSuite, Ramp’s ATS (Ashby), and scheduling tools for automation
WHAT YOU’LL NEED
- 1-2+ years of coordination / admin experience, ideally in start-up or high-growth environments
- Excellent verbal and written communication skills with the ability to quickly build trust and rapport
- Organizational and time-management skills with superb attention to detail
- Comfort working at high volume and re-prioritizing mid-day when plans change, interviews get moved, interviewers cancel, and you'll need to solve it without dropping anything else
- A bias toward urgency: you respond quickly and follow through without being chased
NICE TO HAVES
- Experience with Ashby and Modernloop (or other ATS / scheduling tools)
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
seniorDeliver all-hands across time zones and formats (in person, hybrid, virtual) so every office and team can take part; You design for many cultures, languages, and time zones; APAC - Remote
УдалённоRemote - Japan
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Lisbon, Portugal; As a result, visa sponsorship and relocation support are not available for this position
Зарплата не указана
Abu Dhabi, UAE
УдалённоRemote (United States)
УдалённоRemote (Canada)
ГибридNew York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)
ОфисShanghai
УдалённоNicaragua; Honduras; El Salvador; Guatemala; Ecuador; Philippines
УдалённоSerbia; Ukraine; Armenia; Almaty, Kazakhstan; Astana, Kazakhstan; Tbilisi, Georgia; 8.30 - 5 PM EST (NY time zone)
УдалённоheadPakistan
Зарплата не указана
УдалённоPhilippines; Colombia; Brazil; Argentina; Mexico; India
ГибридNew York, NY (HQ); San Francisco, CA; We will sponsor you for relocation if you need to move for this role; Relocation expense coverage to NYC or SF (if needed)