Location: Cape Town, South Africa
About the Client
We're helping a company in the fintech and digital assets industry find an experienced Customer Support Specialist to support users of its digital assets platform and associated crypto payment card.
The company operates within the evolving financial technology space, providing digital financial solutions that connect traditional payment services with cryptocurrency and digital assets.
As the business continues to grow, they're looking for their
first dedicated Customer Support Specialist
to take ownership of incoming customer inquiries, resolve issues, and help establish a reliable, high-quality customer support function.
The Role
We're looking for a
Customer Support Specialist – Fintech & Crypto Payments
who combines excellent customer service skills with a strong understanding of financial products, digital platforms, payment transactions, and ideally cryptocurrency.
You'll be the first point of contact for customers using the platform and its associated crypto card, helping them navigate account setup, verification, platform functionality, card usage, payments, deposits, withdrawals, and other transaction-related concerns.
The majority of support will be handled through
live chat and written communication
, with occasional phone or video calls when customers require more hands-on assistance.
As the first person joining this function, you'll be expected to take ownership of incoming cases and resolve issues independently wherever possible, following established SOPs and escalation procedures.
This is not a generic customer service role. We're looking for someone who can understand the product, investigate problems, identify solutions, and confidently guide customers through financial and technical issues.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
Fixed Bahamas business hours (Eastern Time)
Location:
Fully Remote
Engagement:
Independent Contractor
Start Date:
ASAP
Monthly Rate:
US$1,200 - $1,600 (Depending on level of experience)
What You'll Do
Customer Support & Platform Assistance
Serve as the primary point of contact for incoming customer inquiries through live chat, email, and other written channels.
Handle phone or video calls when issues require more detailed or personalized assistance.
Guide customers through account creation, onboarding, verification, and general platform navigation.
Help customers understand and use the platform's features and services effectively.
Investigate customer concerns, identify underlying issues, and provide accurate, timely resolutions.
Take ownership of cases from initial contact through resolution, escalating only when necessary and in line with established SOPs.
Maintain professional, clear, and reassuring communication throughout the customer journey.
Crypto Card & Payment Support
Assist customers with crypto card issuance, activation, linking, and usage.
Troubleshoot Visa card-related issues, including declined or failed transactions, card connections, and payment concerns.
Help customers understand transaction statuses, payment processes, and common reasons for unsuccessful transactions.
Support customers with deposits, withdrawals, transfers, balances, and account-related transactions.
Investigate transaction discrepancies and coordinate with internal teams where additional support is required.
Provide clear guidance while maintaining accuracy when handling financial and transactional information.
Account Verification & Issue Resolution
Guide customers through relevant KYC, identity verification, and account-related procedures.
Troubleshoot common account access, verification, and platform issues.
Independently investigate and resolve incoming cases using available tools, resources, and established procedures.
Recognize when issues require escalation to operations, compliance, payments, or technical teams.
Maintain ownership of the customer experience even when other teams are involved in resolving a case.
Handle sensitive customer information with appropriate care, discretion, and confidentiality.
Support Operations & Continuous Improvement
Accurately document customer inquiries, troubleshooting steps, actions taken, and resolutions in internal systems.
Follow established SOPs while identifying opportunities to improve support processes and customer communication.
Help build and refine the customer support function as the company's first dedicated support specialist.
Identify recurring issues, customer pain points, and potential gaps in the platform experience.
Share feedback and recommendations with relevant internal teams.
Stay informed about platform functionality, crypto card processes, internal procedures, and product updates.
What We're Looking For
Must-Haves
At least
3 years of experience in customer support, client services, or client operations
, preferably within fintech, financial services, digital banking, payments, or cryptocurrency.
Direct experience supporting customers using financial products, payment cards, or digital financial platforms.
Strong understanding of card payments and common transaction issues, including declined payments, failed transactions, card activation, and payment troubleshooting.
Familiarity with customer onboarding, account verification, KYC, and transaction-related support processes.
Strong written and spoken English, with the ability to explain financial or technical issues clearly and professionally.
Experience handling customer inquiries through live chat, email, or other written communication channels.
Confidence communicating with customers through phone or video calls when required.
Strong troubleshooting skills and the ability to independently investigate and resolve customer concerns.
Ability to follow SOPs, exercise sound judgment, and recognize when escalation is necessary.
Excellent attention to detail, particularly when dealing with financial transactions and sensitive customer information.
Strong organizational skills and the ability to manage multiple incoming cases while maintaining quality and responsiveness.
A proactive, resourceful, and customer-focused approach to problem-solving.
Familiarity with cryptocurrency and digital assets, whether through professional experience or personal use.
Nice-to-Haves
Professional experience supporting a cryptocurrency exchange, wallet provider, crypto card, trading platform, or digital assets business.
Experience supporting Visa/Mastercard-linked financial products or payment cards.
Familiarity with cryptocurrency wallets, exchanges, deposits, withdrawals, and on-chain transactions.
Experience in payments operations, trading operations, financial-services operations, or client operations.
Experience supporting B2C financial products.
Familiarity with customer support platforms such as Intercom, Zendesk, Freshdesk, Salesforce, or similar tools.
Experience using ticketing systems, knowledge bases, and internal escalation workflows.
Understanding of blockchain and cryptocurrency concepts.
Experience coordinating with compliance, risk, fraud, payments, or technical teams.
Previous experience helping establish or improve a customer support function.
Ideal Candidate Profile
You're someone who genuinely enjoys helping customers but also has the technical curiosity and financial-product knowledge needed to investigate and resolve problems.
You're comfortable explaining how digital financial platforms work, guiding customers through account and transaction issues, and troubleshooting payment card concerns. You don't simply pass difficult questions to another team—you investigate, follow the appropriate procedures, and take ownership of the issue through to resolution.
Ideally, you've worked professionally within a crypto or digital assets environment. However, we're also open to strong candidates from fintech, digital banking, or payments who have a solid understanding of cryptocurrency through personal use.
As the first dedicated customer support hire, you're comfortable working independently, following established processes, and helping shape how the function develops.
Most importantly, you're
resourceful, detail-oriented, calm under pressure, and committed to delivering an excellent customer experience
.
Why Join?
Join a growing business operating at the intersection of fintech, digital assets, and payment technology.
Become the company's first dedicated Customer Support Specialist and play an important role in developing the function.
Gain hands-on exposure to digital financial products, crypto cards, payment processes, and platform operations.
Take meaningful ownership of customer cases rather than working within a narrowly defined support function.
Collaborate directly with operations, compliance, payments, and technical teams.
Work remotely in a role that values independence, initiative, and problem-solving.
Recruitment Process
Initial Interview with Bamboo Works
Client Interview
Offer & Onboarding
Cape Town, South Africa; However, we're also open to strong candidates from fintech, digital banking, or payments who have a solid understanding of cryptocurrency through personal use
Location: Bogotá, Colombia
Bookkeeper / CPA (US or AU Accounting)
We are building a select talent pool of highly qualified Bookkeepers, CPAs, and Accounting Specialists to match with growing international accounting and finance firms. In this role, you will work directly with overseas accounting practices to expand their in-house capacity and support their existing client portfolios.
NOTE: THIS IS AN APPLICATION FOR OUR TALENT POOL.
We are actively building a pipeline of qualified accounting professionals. By applying, your profile will be vetted and pre-qualified so we can rapidly match you with incoming US or AU accounting firms.
Type:
Flexible (Part-Time and Full-Time opportunities available)
Schedule:
US or AEST business hours
Location:
Fully Remote
Engagement:
Independent Contractor
Rate:
Competitive USD hourly/monthly rates (scaled to experience and commitment)
Start Date:
ASAP / Rolling Placement
What You'll Be Doing:
Integrate directly into offshore accounting and finance teams to provide dedicated capacity and operational support.
Manage day-to-day books across multiple client accounts using platforms like QuickBooks Online or Xero, categorizing expenses, clearing backlogs, and maintaining up-to-date general ledgers.
Generate and issue invoices, track incoming payments, manage retainer billing, handle vendor bill payments, and issue reminders on behalf of firm clients.
Process international transactions and manage funds using multi-currency payment platforms (e.g., Airwallex, Wise, Stripe).
Prepare clean monthly, quarterly, and year-end financial statements (Profit & Loss, Balance Sheets, Cash Flow reports) across various client entities.
Assist firm teams with tax filing prep and compliance alignment specific to US (IRS/GAAP) or Australian (ATO/BAS) standards.
Who You Are:
Proven track record working with foreign accounts—specifically
US or Australian (AU) clients
.
Background as a Bookkeeper, Accounting Specialist, or Certified Public Accountant (CPA).
Advanced hands-on proficiency with
QuickBooks Online
and/or
Xero
.
Practical experience handling multi-currency platforms (Airwallex, Wise) and international bank transfers.
Flawless written and spoken English skills, meticulous attention to detail, and comfort managing remote workflows independently.
Nice-to-Haves
Familiarity with US GAAP/IRS guidelines or Australian BAS/GST tax regulations.
Experience in specialized niches like e-commerce, creative industries, SaaS, or professional services.
Proficiency with remote collaboration tools (Slack, Google Workspace, Asana).
Recruitment Process:
Initial Interview (HR/Recruiter)
Test Assignment
Final Interview (Client)
Location: Latvia
About the Client
We're helping a growing
AI and process automation consultancy based in Munich, Germany
find a Senior AI Automation Engineer to design and deliver sophisticated automation and AI-powered business solutions.
The company works with small and medium-sized businesses across Germany, Austria, and Switzerland, helping them streamline operations, improve efficiency, and scale through intelligent automation. Its solutions span CRM systems, AI agents, automated workflows, business intelligence, and custom software integrations.
The Role
We're looking for a
Senior AI Automation Engineer
who combines a strong software development background with advanced hands-on experience in automation engineering and AI integrations.
You'll design and build complex automation systems, integrate AI technologies, develop custom code, and create tailored software solutions when existing platforms aren't sufficient.
Working closely with the founder and delivery team, you'll take ownership of projects from requirements gathering and technical design through development, deployment, and optimization.
This isn't a role for someone who only builds simple automations.
We're looking for a software engineer who understands system architecture, can solve complex technical challenges, and knows when to use low-code platforms versus custom development.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
CET
Location:
Fully Remote
Engagement:
Independent Contractor
Monthly Rate:
$1,800-$2,400 (can be higher, depending on level of experience)
What You'll Do
AI Automation & Workflow Development
Design, build, and maintain complex automation workflows using
n8n, Make.com, and Zapier
.
Develop end-to-end integrations connecting business applications, APIs, databases, CRMs, and AI models.
Build and optimize
HubSpot CRM automations
, including contacts, deals, pipelines, properties, and workflows.
Develop AI-powered solutions and agents for sales, research, customer support, and other business processes.
Troubleshoot and optimize workflows for reliability, scalability, and maintainability.
Software Development & AI Systems
Develop custom integrations, scripts, and applications using
JavaScript/TypeScript and/or Python
.
Design robust system architectures involving APIs, webhooks, databases, and authentication.
Build
RAG (Retrieval-Augmented Generation) systems
using LLMs, embeddings, document retrieval, and vector databases.
Evaluate existing platforms and develop custom solutions when off-the-shelf tools are insufficient.
Apply software engineering and cybersecurity best practices to ensure secure, reliable, and maintainable systems.
Project Ownership & Collaboration
Take ownership of projects from requirements gathering and solution design through testing, deployment, and optimization.
Translate business requirements into practical technical solutions.
Collaborate with the founder and delivery team on technical decisions and project execution.
Maintain clear documentation and high standards of quality.
Proactively identify opportunities to improve systems, workflows, and development processes.
What We're Looking For
Must-Haves
Several years (at least 3+) of professional
software development experience
, complemented by substantial hands-on automation engineering experience.
Advanced proficiency in
n8n and Make.com
, including complex, multi-step workflows and integrations.
Strong hands-on experience with
HubSpot CRM
, including its data structures, pipelines, properties, and automation capabilities.
Practical experience building
RAG-based AI systems
, including LLM integrations, embeddings, document retrieval, and vector databases.
Strong programming skills in
JavaScript/TypeScript and/or Python
.
Solid understanding of APIs, webhooks, databases, authentication, and system architecture.
Experience developing AI-powered workflows, LLM integrations, and AI agents.
Ability to independently design, troubleshoot, and deliver complex technical solutions.
Excellent written and spoken English, with the ability to communicate technical concepts clearly.
Nice-to-Haves
Experience with
Zapier, Close CRM, or other automation and CRM platforms
.
Familiarity with
Claude Code
or similar AI-assisted development tools.
Experience building custom business applications or replacing/extending SaaS platforms.
Background in an AI automation consultancy, agency, or client-facing technical environment.
Previous technical leadership experience.
Ideal Candidate Profile
You're a
software engineer at heart
who understands both traditional development and modern automation platforms. You know when to use n8n or Make.com, when custom code is necessary, and how to design solutions that are secure, scalable, and maintainable.
You're
analytical, structured, detail-oriented, and methodical
in your approach. You think through technical challenges carefully, make logical and well-reasoned decisions, and value precision and quality over quick fixes.
You're also reliable, accountable, and calm under pressure. You take ownership of projects, communicate proactively, and can be trusted to deliver consistently high-quality work with minimal supervision.
Above all, you're curious about emerging AI technologies and motivated to build practical, innovative solutions that solve real business problems.
Why Join?
Work on complex AI automation, RAG, CRM integration, and custom software projects.
Collaborate closely with the founder of a growing AI consultancy serving the DACH market.
Take ownership of technical solutions with significant autonomy.
Help shape technical standards, processes, and future engineering capabilities.
Join a long-term, fully remote opportunity with room for professional growth.
Recruitment Process
Initial Interview with Bamboo Works
Client Interview
Technical Assessment / Test Assignment
Offer & Onboarding
The technical assessment will take place after the interview stage.
Location: Serbia
About the Client
We're helping a growing
AI and process automation consultancy based in Munich, Germany
find a Senior AI Automation Engineer to design and deliver sophisticated automation and AI-powered business solutions.
The company works with small and medium-sized businesses across Germany, Austria, and Switzerland, helping them streamline operations, improve efficiency, and scale through intelligent automation. Its solutions span CRM systems, AI agents, automated workflows, business intelligence, and custom software integrations.
The Role
We're looking for a
Senior AI Automation Engineer
who combines a strong software development background with advanced hands-on experience in automation engineering and AI integrations.
You'll design and build complex automation systems, integrate AI technologies, develop custom code, and create tailored software solutions when existing platforms aren't sufficient.
Working closely with the founder and delivery team, you'll take ownership of projects from requirements gathering and technical design through development, deployment, and optimization.
This isn't a role for someone who only builds simple automations.
We're looking for a software engineer who understands system architecture, can solve complex technical challenges, and knows when to use low-code platforms versus custom development.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
CET
Location:
Fully Remote
Engagement:
Independent Contractor
Monthly Rate:
$1,800-$2,400 (can be higher, depending on level of experience)
What You'll Do
AI Automation & Workflow Development
Design, build, and maintain complex automation workflows using
n8n, Make.com, and Zapier
.
Develop end-to-end integrations connecting business applications, APIs, databases, CRMs, and AI models.
Build and optimize
HubSpot CRM automations
, including contacts, deals, pipelines, properties, and workflows.
Develop AI-powered solutions and agents for sales, research, customer support, and other business processes.
Troubleshoot and optimize workflows for reliability, scalability, and maintainability.
Software Development & AI Systems
Develop custom integrations, scripts, and applications using
JavaScript/TypeScript and/or Python
.
Design robust system architectures involving APIs, webhooks, databases, and authentication.
Build
RAG (Retrieval-Augmented Generation) systems
using LLMs, embeddings, document retrieval, and vector databases.
Evaluate existing platforms and develop custom solutions when off-the-shelf tools are insufficient.
Apply software engineering and cybersecurity best practices to ensure secure, reliable, and maintainable systems.
Project Ownership & Collaboration
Take ownership of projects from requirements gathering and solution design through testing, deployment, and optimization.
Translate business requirements into practical technical solutions.
Collaborate with the founder and delivery team on technical decisions and project execution.
Maintain clear documentation and high standards of quality.
Proactively identify opportunities to improve systems, workflows, and development processes.
What We're Looking For
Must-Haves
Several years (at least 3+) of professional
software development experience
, complemented by substantial hands-on automation engineering experience.
Advanced proficiency in
n8n and Make.com
, including complex, multi-step workflows and integrations.
Strong hands-on experience with
HubSpot CRM
, including its data structures, pipelines, properties, and automation capabilities.
Practical experience building
RAG-based AI systems
, including LLM integrations, embeddings, document retrieval, and vector databases.
Strong programming skills in
JavaScript/TypeScript and/or Python
.
Solid understanding of APIs, webhooks, databases, authentication, and system architecture.
Experience developing AI-powered workflows, LLM integrations, and AI agents.
Ability to independently design, troubleshoot, and deliver complex technical solutions.
Excellent written and spoken English, with the ability to communicate technical concepts clearly.
Nice-to-Haves
Experience with
Zapier, Close CRM, or other automation and CRM platforms
.
Familiarity with
Claude Code
or similar AI-assisted development tools.
Experience building custom business applications or replacing/extending SaaS platforms.
Background in an AI automation consultancy, agency, or client-facing technical environment.
Previous technical leadership experience.
Ideal Candidate Profile
You're a
software engineer at heart
who understands both traditional development and modern automation platforms. You know when to use n8n or Make.com, when custom code is necessary, and how to design solutions that are secure, scalable, and maintainable.
You're
analytical, structured, detail-oriented, and methodical
in your approach. You think through technical challenges carefully, make logical and well-reasoned decisions, and value precision and quality over quick fixes.
You're also reliable, accountable, and calm under pressure. You take ownership of projects, communicate proactively, and can be trusted to deliver consistently high-quality work with minimal supervision.
Above all, you're curious about emerging AI technologies and motivated to build practical, innovative solutions that solve real business problems.
Why Join?
Work on complex AI automation, RAG, CRM integration, and custom software projects.
Collaborate closely with the founder of a growing AI consultancy serving the DACH market.
Take ownership of technical solutions with significant autonomy.
Help shape technical standards, processes, and future engineering capabilities.
Join a long-term, fully remote opportunity with room for professional growth.
Recruitment Process
Initial Interview with Bamboo Works
Client Interview
Technical Assessment / Test Assignment
Offer & Onboarding
The technical assessment will take place after the interview stage.
Location: Belarus
About the Client
We're helping a growing
AI and process automation consultancy based in Munich, Germany
find a Senior AI Automation Engineer to design and deliver sophisticated automation and AI-powered business solutions.
The company works with small and medium-sized businesses across Germany, Austria, and Switzerland, helping them streamline operations, improve efficiency, and scale through intelligent automation. Its solutions span CRM systems, AI agents, automated workflows, business intelligence, and custom software integrations.
The Role
We're looking for a
Senior AI Automation Engineer
who combines a strong software development background with advanced hands-on experience in automation engineering and AI integrations.
You'll design and build complex automation systems, integrate AI technologies, develop custom code, and create tailored software solutions when existing platforms aren't sufficient.
Working closely with the founder and delivery team, you'll take ownership of projects from requirements gathering and technical design through development, deployment, and optimization.
This isn't a role for someone who only builds simple automations.
We're looking for a software engineer who understands system architecture, can solve complex technical challenges, and knows when to use low-code platforms versus custom development.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
CET
Location:
Fully Remote
Engagement:
Independent Contractor
Monthly Rate:
$1,800-$2,400 (can be higher, depending on level of experience)
What You'll Do
AI Automation & Workflow Development
Design, build, and maintain complex automation workflows using
n8n, Make.com, and Zapier
.
Develop end-to-end integrations connecting business applications, APIs, databases, CRMs, and AI models.
Build and optimize
HubSpot CRM automations
, including contacts, deals, pipelines, properties, and workflows.
Develop AI-powered solutions and agents for sales, research, customer support, and other business processes.
Troubleshoot and optimize workflows for reliability, scalability, and maintainability.
Software Development & AI Systems
Develop custom integrations, scripts, and applications using
JavaScript/TypeScript and/or Python
.
Design robust system architectures involving APIs, webhooks, databases, and authentication.
Build
RAG (Retrieval-Augmented Generation) systems
using LLMs, embeddings, document retrieval, and vector databases.
Evaluate existing platforms and develop custom solutions when off-the-shelf tools are insufficient.
Apply software engineering and cybersecurity best practices to ensure secure, reliable, and maintainable systems.
Project Ownership & Collaboration
Take ownership of projects from requirements gathering and solution design through testing, deployment, and optimization.
Translate business requirements into practical technical solutions.
Collaborate with the founder and delivery team on technical decisions and project execution.
Maintain clear documentation and high standards of quality.
Proactively identify opportunities to improve systems, workflows, and development processes.
What We're Looking For
Must-Haves
Several years (at least 3+) of professional
software development experience
, complemented by substantial hands-on automation engineering experience.
Advanced proficiency in
n8n and Make.com
, including complex, multi-step workflows and integrations.
Strong hands-on experience with
HubSpot CRM
, including its data structures, pipelines, properties, and automation capabilities.
Practical experience building
RAG-based AI systems
, including LLM integrations, embeddings, document retrieval, and vector databases.
Strong programming skills in
JavaScript/TypeScript and/or Python
.
Solid understanding of APIs, webhooks, databases, authentication, and system architecture.
Experience developing AI-powered workflows, LLM integrations, and AI agents.
Ability to independently design, troubleshoot, and deliver complex technical solutions.
Excellent written and spoken English, with the ability to communicate technical concepts clearly.
Nice-to-Haves
Experience with
Zapier, Close CRM, or other automation and CRM platforms
.
Familiarity with
Claude Code
or similar AI-assisted development tools.
Experience building custom business applications or replacing/extending SaaS platforms.
Background in an AI automation consultancy, agency, or client-facing technical environment.
Previous technical leadership experience.
Ideal Candidate Profile
You're a
software engineer at heart
who understands both traditional development and modern automation platforms. You know when to use n8n or Make.com, when custom code is necessary, and how to design solutions that are secure, scalable, and maintainable.
You're
analytical, structured, detail-oriented, and methodical
in your approach. You think through technical challenges carefully, make logical and well-reasoned decisions, and value precision and quality over quick fixes.
You're also reliable, accountable, and calm under pressure. You take ownership of projects, communicate proactively, and can be trusted to deliver consistently high-quality work with minimal supervision.
Above all, you're curious about emerging AI technologies and motivated to build practical, innovative solutions that solve real business problems.
Why Join?
Work on complex AI automation, RAG, CRM integration, and custom software projects.
Collaborate closely with the founder of a growing AI consultancy serving the DACH market.
Take ownership of technical solutions with significant autonomy.
Help shape technical standards, processes, and future engineering capabilities.
Join a long-term, fully remote opportunity with room for professional growth.
Recruitment Process
Initial Interview with Bamboo Works
Client Interview
Technical Assessment / Test Assignment
Offer & Onboarding
The technical assessment will take place after the interview stage.
Location: Poland
About the Client
We're helping a growing
AI and process automation consultancy based in Munich, Germany
find a Senior AI Automation Engineer to design and deliver sophisticated automation and AI-powered business solutions.
The company works with small and medium-sized businesses across Germany, Austria, and Switzerland, helping them streamline operations, improve efficiency, and scale through intelligent automation. Its solutions span CRM systems, AI agents, automated workflows, business intelligence, and custom software integrations.
The Role
We're looking for a
Senior AI Automation Engineer
who combines a strong software development background with advanced hands-on experience in automation engineering and AI integrations.
You'll design and build complex automation systems, integrate AI technologies, develop custom code, and create tailored software solutions when existing platforms aren't sufficient.
Working closely with the founder and delivery team, you'll take ownership of projects from requirements gathering and technical design through development, deployment, and optimization.
This isn't a role for someone who only builds simple automations.
We're looking for a software engineer who understands system architecture, can solve complex technical challenges, and knows when to use low-code platforms versus custom development.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
CET
Location:
Fully Remote
Engagement:
Independent Contractor
Monthly Rate:
$1,800-$2,400 (can be higher, depending on level of experience)
What You'll Do
AI Automation & Workflow Development
Design, build, and maintain complex automation workflows using
n8n, Make.com, and Zapier
.
Develop end-to-end integrations connecting business applications, APIs, databases, CRMs, and AI models.
Build and optimize
HubSpot CRM automations
, including contacts, deals, pipelines, properties, and workflows.
Develop AI-powered solutions and agents for sales, research, customer support, and other business processes.
Troubleshoot and optimize workflows for reliability, scalability, and maintainability.
Software Development & AI Systems
Develop custom integrations, scripts, and applications using
JavaScript/TypeScript and/or Python
.
Design robust system architectures involving APIs, webhooks, databases, and authentication.
Build
RAG (Retrieval-Augmented Generation) systems
using LLMs, embeddings, document retrieval, and vector databases.
Evaluate existing platforms and develop custom solutions when off-the-shelf tools are insufficient.
Apply software engineering and cybersecurity best practices to ensure secure, reliable, and maintainable systems.
Project Ownership & Collaboration
Take ownership of projects from requirements gathering and solution design through testing, deployment, and optimization.
Translate business requirements into practical technical solutions.
Collaborate with the founder and delivery team on technical decisions and project execution.
Maintain clear documentation and high standards of quality.
Proactively identify opportunities to improve systems, workflows, and development processes.
What We're Looking For
Must-Haves
Several years (at least 3+) of professional
software development experience
, complemented by substantial hands-on automation engineering experience.
Advanced proficiency in
n8n and Make.com
, including complex, multi-step workflows and integrations.
Strong hands-on experience with
HubSpot CRM
, including its data structures, pipelines, properties, and automation capabilities.
Practical experience building
RAG-based AI systems
, including LLM integrations, embeddings, document retrieval, and vector databases.
Strong programming skills in
JavaScript/TypeScript and/or Python
.
Solid understanding of APIs, webhooks, databases, authentication, and system architecture.
Experience developing AI-powered workflows, LLM integrations, and AI agents.
Ability to independently design, troubleshoot, and deliver complex technical solutions.
Excellent written and spoken English, with the ability to communicate technical concepts clearly.
Nice-to-Haves
Experience with
Zapier, Close CRM, or other automation and CRM platforms
.
Familiarity with
Claude Code
or similar AI-assisted development tools.
Experience building custom business applications or replacing/extending SaaS platforms.
Background in an AI automation consultancy, agency, or client-facing technical environment.
Previous technical leadership experience.
Ideal Candidate Profile
You're a
software engineer at heart
who understands both traditional development and modern automation platforms. You know when to use n8n or Make.com, when custom code is necessary, and how to design solutions that are secure, scalable, and maintainable.
You're
analytical, structured, detail-oriented, and methodical
in your approach. You think through technical challenges carefully, make logical and well-reasoned decisions, and value precision and quality over quick fixes.
You're also reliable, accountable, and calm under pressure. You take ownership of projects, communicate proactively, and can be trusted to deliver consistently high-quality work with minimal supervision.
Above all, you're curious about emerging AI technologies and motivated to build practical, innovative solutions that solve real business problems.
Why Join?
Work on complex AI automation, RAG, CRM integration, and custom software projects.
Collaborate closely with the founder of a growing AI consultancy serving the DACH market.
Take ownership of technical solutions with significant autonomy.
Help shape technical standards, processes, and future engineering capabilities.
Join a long-term, fully remote opportunity with room for professional growth.
Recruitment Process
Initial Interview with Bamboo Works
Client Interview
Technical Assessment / Test Assignment
Offer & Onboarding
The technical assessment will take place after the interview stage.
Location: Cape Town, South Africa
About the Client
We're helping a growing
AI and process automation consultancy based in Munich, Germany
find a Senior AI Automation Engineer to design and deliver sophisticated automation and AI-powered business solutions.
The company works with small and medium-sized businesses across Germany, Austria, and Switzerland, helping them streamline operations, improve efficiency, and scale through intelligent automation. Its solutions span CRM systems, AI agents, automated workflows, business intelligence, and custom software integrations.
The Role
We're looking for a
Senior AI Automation Engineer
who combines a strong software development background with advanced hands-on experience in automation engineering and AI integrations.
You'll design and build complex automation systems, integrate AI technologies, develop custom code, and create tailored software solutions when existing platforms aren't sufficient.
Working closely with the founder and delivery team, you'll take ownership of projects from requirements gathering and technical design through development, deployment, and optimization.
This isn't a role for someone who only builds simple automations.
We're looking for a software engineer who understands system architecture, can solve complex technical challenges, and knows when to use low-code platforms versus custom development.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
CET
Location:
Fully Remote
Engagement:
Independent Contractor
Monthly Rate:
$1,800-$2,400 (can be higher, depending on level of experience)
What You'll Do
AI Automation & Workflow Development
Design, build, and maintain complex automation workflows using
n8n, Make.com, and Zapier
.
Develop end-to-end integrations connecting business applications, APIs, databases, CRMs, and AI models.
Build and optimize
HubSpot CRM automations
, including contacts, deals, pipelines, properties, and workflows.
Develop AI-powered solutions and agents for sales, research, customer support, and other business processes.
Troubleshoot and optimize workflows for reliability, scalability, and maintainability.
Software Development & AI Systems
Develop custom integrations, scripts, and applications using
JavaScript/TypeScript and/or Python
.
Design robust system architectures involving APIs, webhooks, databases, and authentication.
Build
RAG (Retrieval-Augmented Generation) systems
using LLMs, embeddings, document retrieval, and vector databases.
Evaluate existing platforms and develop custom solutions when off-the-shelf tools are insufficient.
Apply software engineering and cybersecurity best practices to ensure secure, reliable, and maintainable systems.
Project Ownership & Collaboration
Take ownership of projects from requirements gathering and solution design through testing, deployment, and optimization.
Translate business requirements into practical technical solutions.
Collaborate with the founder and delivery team on technical decisions and project execution.
Maintain clear documentation and high standards of quality.
Proactively identify opportunities to improve systems, workflows, and development processes.
What We're Looking For
Must-Haves
Several years (at least 3+) of professional
software development experience
, complemented by substantial hands-on automation engineering experience.
Advanced proficiency in
n8n and Make.com
, including complex, multi-step workflows and integrations.
Strong hands-on experience with
HubSpot CRM
, including its data structures, pipelines, properties, and automation capabilities.
Practical experience building
RAG-based AI systems
, including LLM integrations, embeddings, document retrieval, and vector databases.
Strong programming skills in
JavaScript/TypeScript and/or Python
.
Solid understanding of APIs, webhooks, databases, authentication, and system architecture.
Experience developing AI-powered workflows, LLM integrations, and AI agents.
Ability to independently design, troubleshoot, and deliver complex technical solutions.
Excellent written and spoken English, with the ability to communicate technical concepts clearly.
Nice-to-Haves
Experience with
Zapier, Close CRM, or other automation and CRM platforms
.
Familiarity with
Claude Code
or similar AI-assisted development tools.
Experience building custom business applications or replacing/extending SaaS platforms.
Background in an AI automation consultancy, agency, or client-facing technical environment.
Previous technical leadership experience.
Ideal Candidate Profile
You're a
software engineer at heart
who understands both traditional development and modern automation platforms. You know when to use n8n or Make.com, when custom code is necessary, and how to design solutions that are secure, scalable, and maintainable.
You're
analytical, structured, detail-oriented, and methodical
in your approach. You think through technical challenges carefully, make logical and well-reasoned decisions, and value precision and quality over quick fixes.
You're also reliable, accountable, and calm under pressure. You take ownership of projects, communicate proactively, and can be trusted to deliver consistently high-quality work with minimal supervision.
Above all, you're curious about emerging AI technologies and motivated to build practical, innovative solutions that solve real business problems.
Why Join?
Work on complex AI automation, RAG, CRM integration, and custom software projects.
Collaborate closely with the founder of a growing AI consultancy serving the DACH market.
Take ownership of technical solutions with significant autonomy.
Help shape technical standards, processes, and future engineering capabilities.
Join a long-term, fully remote opportunity with room for professional growth.
Recruitment Process
Initial Interview with Bamboo Works
Client Interview
Technical Assessment / Test Assignment
Offer & Onboarding
The technical assessment will take place after the interview stage.
Location: Metro Manila, Philippines
About the Client
We're helping a growing
AI and process automation consultancy based in Munich, Germany
find a Senior AI Automation Engineer to design and deliver sophisticated automation and AI-powered business solutions.
The company works with small and medium-sized businesses across Germany, Austria, and Switzerland, helping them streamline operations, improve efficiency, and scale through intelligent automation. Its solutions span CRM systems, AI agents, automated workflows, business intelligence, and custom software integrations.
The Role
We're looking for a
Senior AI Automation Engineer
who combines a strong software development background with advanced hands-on experience in automation engineering and AI integrations.
You'll design and build complex automation systems, integrate AI technologies, develop custom code, and create tailored software solutions when existing platforms aren't sufficient.
Working closely with the founder and delivery team, you'll take ownership of projects from requirements gathering and technical design through development, deployment, and optimization.
This isn't a role for someone who only builds simple automations.
We're looking for a software engineer who understands system architecture, can solve complex technical challenges, and knows when to use low-code platforms versus custom development.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
CET
Location:
Fully Remote
Engagement:
Independent Contractor
Monthly Rate:
$1,800-$2,400 (can be higher, depending on level of experience)
What You'll Do
AI Automation & Workflow Development
Design, build, and maintain complex automation workflows using
n8n, Make.com, and Zapier
.
Develop end-to-end integrations connecting business applications, APIs, databases, CRMs, and AI models.
Build and optimize
HubSpot CRM automations
, including contacts, deals, pipelines, properties, and workflows.
Develop AI-powered solutions and agents for sales, research, customer support, and other business processes.
Troubleshoot and optimize workflows for reliability, scalability, and maintainability.
Software Development & AI Systems
Develop custom integrations, scripts, and applications using
JavaScript/TypeScript and/or Python
.
Design robust system architectures involving APIs, webhooks, databases, and authentication.
Build
RAG (Retrieval-Augmented Generation) systems
using LLMs, embeddings, document retrieval, and vector databases.
Evaluate existing platforms and develop custom solutions when off-the-shelf tools are insufficient.
Apply software engineering and cybersecurity best practices to ensure secure, reliable, and maintainable systems.
Project Ownership & Collaboration
Take ownership of projects from requirements gathering and solution design through testing, deployment, and optimization.
Translate business requirements into practical technical solutions.
Collaborate with the founder and delivery team on technical decisions and project execution.
Maintain clear documentation and high standards of quality.
Proactively identify opportunities to improve systems, workflows, and development processes.
What We're Looking For
Must-Haves
Several years (at least 3+) of professional
software development experience
, complemented by substantial hands-on automation engineering experience.
Advanced proficiency in
n8n and Make.com
, including complex, multi-step workflows and integrations.
Strong hands-on experience with
HubSpot CRM
, including its data structures, pipelines, properties, and automation capabilities.
Practical experience building
RAG-based AI systems
, including LLM integrations, embeddings, document retrieval, and vector databases.
Strong programming skills in
JavaScript/TypeScript and/or Python
.
Solid understanding of APIs, webhooks, databases, authentication, and system architecture.
Experience developing AI-powered workflows, LLM integrations, and AI agents.
Ability to independently design, troubleshoot, and deliver complex technical solutions.
Excellent written and spoken English, with the ability to communicate technical concepts clearly.
Nice-to-Haves
Experience with
Zapier, Close CRM, or other automation and CRM platforms
.
Familiarity with
Claude Code
or similar AI-assisted development tools.
Experience building custom business applications or replacing/extending SaaS platforms.
Background in an AI automation consultancy, agency, or client-facing technical environment.
Previous technical leadership experience.
Ideal Candidate Profile
You're a
software engineer at heart
who understands both traditional development and modern automation platforms. You know when to use n8n or Make.com, when custom code is necessary, and how to design solutions that are secure, scalable, and maintainable.
You're
analytical, structured, detail-oriented, and methodical
in your approach. You think through technical challenges carefully, make logical and well-reasoned decisions, and value precision and quality over quick fixes.
You're also reliable, accountable, and calm under pressure. You take ownership of projects, communicate proactively, and can be trusted to deliver consistently high-quality work with minimal supervision.
Above all, you're curious about emerging AI technologies and motivated to build practical, innovative solutions that solve real business problems.
Why Join?
Work on complex AI automation, RAG, CRM integration, and custom software projects.
Collaborate closely with the founder of a growing AI consultancy serving the DACH market.
Take ownership of technical solutions with significant autonomy.
Help shape technical standards, processes, and future engineering capabilities.
Join a long-term, fully remote opportunity with room for professional growth.
Recruitment Process
Initial Interview with Bamboo Works
Client Interview
Technical Assessment / Test Assignment
Offer & Onboarding
The technical assessment will take place after the interview stage.
Location: Bucharest, Hungary
About the Client
We're helping a growing
AI and process automation consultancy based in Munich, Germany
find a Senior AI Automation Engineer to design and deliver sophisticated automation and AI-powered business solutions.
The company works with small and medium-sized businesses across Germany, Austria, and Switzerland, helping them streamline operations, improve efficiency, and scale through intelligent automation. Its solutions span CRM systems, AI agents, automated workflows, business intelligence, and custom software integrations.
The Role
We're looking for a
Senior AI Automation Engineer
who combines a strong software development background with advanced hands-on experience in automation engineering and AI integrations.
You'll design and build complex automation systems, integrate AI technologies, develop custom code, and create tailored software solutions when existing platforms aren't sufficient.
Working closely with the founder and delivery team, you'll take ownership of projects from requirements gathering and technical design through development, deployment, and optimization.
This isn't a role for someone who only builds simple automations.
We're looking for a software engineer who understands system architecture, can solve complex technical challenges, and knows when to use low-code platforms versus custom development.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
CET
Location:
Fully Remote
Engagement:
Independent Contractor
Monthly Rate:
$1,800-$2,400 (can be higher, depending on level of experience)
What You'll Do
AI Automation & Workflow Development
Design, build, and maintain complex automation workflows using
n8n, Make.com, and Zapier
.
Develop end-to-end integrations connecting business applications, APIs, databases, CRMs, and AI models.
Build and optimize
HubSpot CRM automations
, including contacts, deals, pipelines, properties, and workflows.
Develop AI-powered solutions and agents for sales, research, customer support, and other business processes.
Troubleshoot and optimize workflows for reliability, scalability, and maintainability.
Software Development & AI Systems
Develop custom integrations, scripts, and applications using
JavaScript/TypeScript and/or Python
.
Design robust system architectures involving APIs, webhooks, databases, and authentication.
Build
RAG (Retrieval-Augmented Generation) systems
using LLMs, embeddings, document retrieval, and vector databases.
Evaluate existing platforms and develop custom solutions when off-the-shelf tools are insufficient.
Apply software engineering and cybersecurity best practices to ensure secure, reliable, and maintainable systems.
Project Ownership & Collaboration
Take ownership of projects from requirements gathering and solution design through testing, deployment, and optimization.
Translate business requirements into practical technical solutions.
Collaborate with the founder and delivery team on technical decisions and project execution.
Maintain clear documentation and high standards of quality.
Proactively identify opportunities to improve systems, workflows, and development processes.
What We're Looking For
Must-Haves
Several years (at least 3+) of professional
software development experience
, complemented by substantial hands-on automation engineering experience.
Advanced proficiency in
n8n and Make.com
, including complex, multi-step workflows and integrations.
Strong hands-on experience with
HubSpot CRM
, including its data structures, pipelines, properties, and automation capabilities.
Practical experience building
RAG-based AI systems
, including LLM integrations, embeddings, document retrieval, and vector databases.
Strong programming skills in
JavaScript/TypeScript and/or Python
.
Solid understanding of APIs, webhooks, databases, authentication, and system architecture.
Experience developing AI-powered workflows, LLM integrations, and AI agents.
Ability to independently design, troubleshoot, and deliver complex technical solutions.
Excellent written and spoken English, with the ability to communicate technical concepts clearly.
Nice-to-Haves
Experience with
Zapier, Close CRM, or other automation and CRM platforms
.
Familiarity with
Claude Code
or similar AI-assisted development tools.
Experience building custom business applications or replacing/extending SaaS platforms.
Background in an AI automation consultancy, agency, or client-facing technical environment.
Previous technical leadership experience.
Ideal Candidate Profile
You're a
software engineer at heart
who understands both traditional development and modern automation platforms. You know when to use n8n or Make.com, when custom code is necessary, and how to design solutions that are secure, scalable, and maintainable.
You're
analytical, structured, detail-oriented, and methodical
in your approach. You think through technical challenges carefully, make logical and well-reasoned decisions, and value precision and quality over quick fixes.
You're also reliable, accountable, and calm under pressure. You take ownership of projects, communicate proactively, and can be trusted to deliver consistently high-quality work with minimal supervision.
Above all, you're curious about emerging AI technologies and motivated to build practical, innovative solutions that solve real business problems.
Why Join?
Work on complex AI automation, RAG, CRM integration, and custom software projects.
Collaborate closely with the founder of a growing AI consultancy serving the DACH market.
Take ownership of technical solutions with significant autonomy.
Help shape technical standards, processes, and future engineering capabilities.
Join a long-term, fully remote opportunity with room for professional growth.
Recruitment Process
Initial Interview with Bamboo Works
Client Interview
Technical Assessment / Test Assignment
Offer & Onboarding
The technical assessment will take place after the interview stage.
Location: Argentina
About the Client
We're helping a growing
AI and process automation consultancy based in Munich, Germany
find a Senior AI Automation Engineer to design and deliver sophisticated automation and AI-powered business solutions.
The company works with small and medium-sized businesses across Germany, Austria, and Switzerland, helping them streamline operations, improve efficiency, and scale through intelligent automation. Its solutions span CRM systems, AI agents, automated workflows, business intelligence, and custom software integrations.
The Role
We're looking for a
Senior AI Automation Engineer
who combines a strong software development background with advanced hands-on experience in automation engineering and AI integrations.
You'll design and build complex automation systems, integrate AI technologies, develop custom code, and create tailored software solutions when existing platforms aren't sufficient.
Working closely with the founder and delivery team, you'll take ownership of projects from requirements gathering and technical design through development, deployment, and optimization.
This isn't a role for someone who only builds simple automations.
We're looking for a software engineer who understands system architecture, can solve complex technical challenges, and knows when to use low-code platforms versus custom development.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
CET
Location:
Fully Remote
Engagement:
Independent Contractor
Monthly Rate:
$1,800-$2,400 (can be higher, depending on level of experience)
What You'll Do
AI Automation & Workflow Development
Design, build, and maintain complex automation workflows using
n8n, Make.com, and Zapier
.
Develop end-to-end integrations connecting business applications, APIs, databases, CRMs, and AI models.
Build and optimize
HubSpot CRM automations
, including contacts, deals, pipelines, properties, and workflows.
Develop AI-powered solutions and agents for sales, research, customer support, and other business processes.
Troubleshoot and optimize workflows for reliability, scalability, and maintainability.
Software Development & AI Systems
Develop custom integrations, scripts, and applications using
JavaScript/TypeScript and/or Python
.
Design robust system architectures involving APIs, webhooks, databases, and authentication.
Build
RAG (Retrieval-Augmented Generation) systems
using LLMs, embeddings, document retrieval, and vector databases.
Evaluate existing platforms and develop custom solutions when off-the-shelf tools are insufficient.
Apply software engineering and cybersecurity best practices to ensure secure, reliable, and maintainable systems.
Project Ownership & Collaboration
Take ownership of projects from requirements gathering and solution design through testing, deployment, and optimization.
Translate business requirements into practical technical solutions.
Collaborate with the founder and delivery team on technical decisions and project execution.
Maintain clear documentation and high standards of quality.
Proactively identify opportunities to improve systems, workflows, and development processes.
What We're Looking For
Must-Haves
Several years (at least 3+) of professional
software development experience
, complemented by substantial hands-on automation engineering experience.
Advanced proficiency in
n8n and Make.com
, including complex, multi-step workflows and integrations.
Strong hands-on experience with
HubSpot CRM
, including its data structures, pipelines, properties, and automation capabilities.
Practical experience building
RAG-based AI systems
, including LLM integrations, embeddings, document retrieval, and vector databases.
Strong programming skills in
JavaScript/TypeScript and/or Python
.
Solid understanding of APIs, webhooks, databases, authentication, and system architecture.
Experience developing AI-powered workflows, LLM integrations, and AI agents.
Ability to independently design, troubleshoot, and deliver complex technical solutions.
Excellent written and spoken English, with the ability to communicate technical concepts clearly.
Nice-to-Haves
Experience with
Zapier, Close CRM, or other automation and CRM platforms
.
Familiarity with
Claude Code
or similar AI-assisted development tools.
Experience building custom business applications or replacing/extending SaaS platforms.
Background in an AI automation consultancy, agency, or client-facing technical environment.
Previous technical leadership experience.
Ideal Candidate Profile
You're a
software engineer at heart
who understands both traditional development and modern automation platforms. You know when to use n8n or Make.com, when custom code is necessary, and how to design solutions that are secure, scalable, and maintainable.
You're
analytical, structured, detail-oriented, and methodical
in your approach. You think through technical challenges carefully, make logical and well-reasoned decisions, and value precision and quality over quick fixes.
You're also reliable, accountable, and calm under pressure. You take ownership of projects, communicate proactively, and can be trusted to deliver consistently high-quality work with minimal supervision.
Above all, you're curious about emerging AI technologies and motivated to build practical, innovative solutions that solve real business problems.
Why Join?
Work on complex AI automation, RAG, CRM integration, and custom software projects.
Collaborate closely with the founder of a growing AI consultancy serving the DACH market.
Take ownership of technical solutions with significant autonomy.
Help shape technical standards, processes, and future engineering capabilities.
Join a long-term, fully remote opportunity with room for professional growth.
Recruitment Process
Initial Interview with Bamboo Works
Client Interview
Technical Assessment / Test Assignment
Offer & Onboarding
The technical assessment will take place after the interview stage.
Location: Brazil
About the Client
We're helping a growing
AI and process automation consultancy based in Munich, Germany
find a Senior AI Automation Engineer to design and deliver sophisticated automation and AI-powered business solutions.
The company works with small and medium-sized businesses across Germany, Austria, and Switzerland, helping them streamline operations, improve efficiency, and scale through intelligent automation. Its solutions span CRM systems, AI agents, automated workflows, business intelligence, and custom software integrations.
The Role
We're looking for a
Senior AI Automation Engineer
who combines a strong software development background with advanced hands-on experience in automation engineering and AI integrations.
You'll design and build complex automation systems, integrate AI technologies, develop custom code, and create tailored software solutions when existing platforms aren't sufficient.
Working closely with the founder and delivery team, you'll take ownership of projects from requirements gathering and technical design through development, deployment, and optimization.
This isn't a role for someone who only builds simple automations.
We're looking for a software engineer who understands system architecture, can solve complex technical challenges, and knows when to use low-code platforms versus custom development.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
CET
Location:
Fully Remote
Engagement:
Independent Contractor
Monthly Rate:
$1,800-$2,400 (can be higher, depending on level of experience)
What You'll Do
AI Automation & Workflow Development
Design, build, and maintain complex automation workflows using
n8n, Make.com, and Zapier
.
Develop end-to-end integrations connecting business applications, APIs, databases, CRMs, and AI models.
Build and optimize
HubSpot CRM automations
, including contacts, deals, pipelines, properties, and workflows.
Develop AI-powered solutions and agents for sales, research, customer support, and other business processes.
Troubleshoot and optimize workflows for reliability, scalability, and maintainability.
Software Development & AI Systems
Develop custom integrations, scripts, and applications using
JavaScript/TypeScript and/or Python
.
Design robust system architectures involving APIs, webhooks, databases, and authentication.
Build
RAG (Retrieval-Augmented Generation) systems
using LLMs, embeddings, document retrieval, and vector databases.
Evaluate existing platforms and develop custom solutions when off-the-shelf tools are insufficient.
Apply software engineering and cybersecurity best practices to ensure secure, reliable, and maintainable systems.
Project Ownership & Collaboration
Take ownership of projects from requirements gathering and solution design through testing, deployment, and optimization.
Translate business requirements into practical technical solutions.
Collaborate with the founder and delivery team on technical decisions and project execution.
Maintain clear documentation and high standards of quality.
Proactively identify opportunities to improve systems, workflows, and development processes.
What We're Looking For
Must-Haves
Several years (at least 3+) of professional
software development experience
, complemented by substantial hands-on automation engineering experience.
Advanced proficiency in
n8n and Make.com
, including complex, multi-step workflows and integrations.
Strong hands-on experience with
HubSpot CRM
, including its data structures, pipelines, properties, and automation capabilities.
Practical experience building
RAG-based AI systems
, including LLM integrations, embeddings, document retrieval, and vector databases.
Strong programming skills in
JavaScript/TypeScript and/or Python
.
Solid understanding of APIs, webhooks, databases, authentication, and system architecture.
Experience developing AI-powered workflows, LLM integrations, and AI agents.
Ability to independently design, troubleshoot, and deliver complex technical solutions.
Excellent written and spoken English, with the ability to communicate technical concepts clearly.
Nice-to-Haves
Experience with
Zapier, Close CRM, or other automation and CRM platforms
.
Familiarity with
Claude Code
or similar AI-assisted development tools.
Experience building custom business applications or replacing/extending SaaS platforms.
Background in an AI automation consultancy, agency, or client-facing technical environment.
Previous technical leadership experience.
Ideal Candidate Profile
You're a
software engineer at heart
who understands both traditional development and modern automation platforms. You know when to use n8n or Make.com, when custom code is necessary, and how to design solutions that are secure, scalable, and maintainable.
You're
analytical, structured, detail-oriented, and methodical
in your approach. You think through technical challenges carefully, make logical and well-reasoned decisions, and value precision and quality over quick fixes.
You're also reliable, accountable, and calm under pressure. You take ownership of projects, communicate proactively, and can be trusted to deliver consistently high-quality work with minimal supervision.
Above all, you're curious about emerging AI technologies and motivated to build practical, innovative solutions that solve real business problems.
Why Join?
Work on complex AI automation, RAG, CRM integration, and custom software projects.
Collaborate closely with the founder of a growing AI consultancy serving the DACH market.
Take ownership of technical solutions with significant autonomy.
Help shape technical standards, processes, and future engineering capabilities.
Join a long-term, fully remote opportunity with room for professional growth.
Recruitment Process
Initial Interview with Bamboo Works
Client Interview
Technical Assessment / Test Assignment
Offer & Onboarding
The technical assessment will take place after the interview stage.
Location: Budapest, Hungary
Location:
Hungary (Remote)
Status:
Full-Time | Permanent | Exempt Status
Pay:
USD $50,000 - $60,000
Requirement:
Bachelor's degree or equivalent practical experience
Looking for an impactful and exciting role with a strong focus on product design? Join Productive Playhouse as a Product Manager and help shape the experience across Central and pZero, our company internal linked contributing platform. In this flexible, remote role, you’ll turn user insights and stakeholder needs into thoughtful product solutions while partnering closely with engineering and cross-functional teams. No production frontend coding is required.
Key Responsibilities
Own the daily product loop for Central and pZero, from user evidence and problem definition through requirements, delivery, rollout, and adoption.
Translate user evidence and stakeholder input into clear product briefs and PRDs, including problem, scope, exclusions, success measures, and acceptance criteria.
Lead product design for core Central and pZero workflows, including journey mapping, information architecture, prototyping in Figma or an equivalent tool, and usability testing.
Partner with the external engineering team throughout delivery, clarifying requirements and keeping work moving through review and release.
Bring Product Quality into the work early enough to shape journeys, testability, and release evidence.
Own rollout and adoption for shipped features, ensuring intended users can find, understand, and use new functionality.
Track product outcomes after release, including adoption, task completion, cycle time, rework, defects, support burden, and the amount of follow-up required from the Director of Product.
Own manager-facing and worker-facing product documentation, including onboarding materials, tutorials, how-to guides, and release education.
Maintain a practical, shared design foundation with Iron Forge covering navigation, forms, tables, statuses, errors, permissions, accessibility, and responsive behavior.
Maintain shared product knowledge in company-approved project and knowledge management systems, including roadmap, decisions, user evidence, product behavior, and release learning.
Use approved AI tools and shared skills to improve the speed and quality of research, writing, analysis, prototyping, and documentation.
Collect and prioritize input from Operations, Product Quality, Engineering, support signals, and client programs.
Bring well-supported recommendations, backed by evidence and tradeoffs, to the Director of Product on major product decisions, while owning routine and reversible decisions independently.
Perform other duties and ad-hoc projects as assigned.
Qualifications & Skills
If selected to move forward in the recruitment process, candidates will be required to complete a pre-assessment. Completion of the required assessment is a prerequisite for advancement to the next stage of the selection process.
Bachelor's degree in a relevant field, or equivalent practical experience in product management or a closely related discipline.
Demonstrated experience as a product owner or product manager, ideally within AI workforce product; scope of ownership matters more than years of tenure.
Hands-on product or UX design experience, ideally including journey mapping, prototyping, and usability testing.
Proven ability to turn incomplete or conflicting stakeholder input into a clear, bounded product problem.
Experience working closely with engineering teams as a partner, not solely through ticket handoffs.
Comfort using data to make or evaluate decisions, including recognizing when available data is insufficient.
Experience owning outcomes after release, including adoption, documentation, and iteration based on real usage.
Working familiarity with AI tools for research, writing, prototyping, and documentation, with clear human review and accountability.
Strong written communication skills, able to produce material that developers, operators, managers, and users can act on directly.
Ability to work effectively across distributed teams and manage ambiguity without creating unnecessary noise.
Comfortable inspecting product behavior, reading technical material, and working with data; production coding is not required.
Cross-functional collaboration and conflict resolution skills, with the decisiveness expected of a single-threaded owner.
Work Environment & Physical Requirements
Occasional travel may be required for special meetings, training, or team gatherings at the company’s headquarters or other designated locations.
Routine use of standard office equipment such as computers, phones, filing cabinets, etc.
Strong visual acuity for reviewing detailed documents and data on computer screens.
Manual dexterity for operating a computer, including using a keyboard and mouse.
Ability to lift and carry office supplies or equipment weighing up to 25 pounds.
Clear verbal and written communication skills for collaboration across teams.
Capacity to manage tasks that require prolonged periods of focus and concentration.
Ability to handle the physical demands of a standard workweek, which may include occasional overtime, nights, weekends, and holidays, if needed.
About Us
As a global data company, Productive Playhouse “PPH”, is pioneering our approach to language and data services, while incorporating their roots as a production company. Originally creating content to support children's language acquisition, our commitment to excellence, forward-thinking strategies, and world-wide cultural experience has proven key for delivering exceptional service.
Originally founded as an educational production company, Productive Playhouse made a mark with our award winning children’s series, which taught fundamental subjects through engaging and effective programming. This early success paved the way for our evolution into a comprehensive data services provider.
Since 2011, Productive Playhouse has expanded rapidly to offer an extensive suite of data services. Our current offerings include transcription, translation, linguistic analysis, rating, systems testing, localization, field and studio recording, language skill verification, and specialized data handling with a focus on sensitivity and diversity. Our commitment to innovation means we continually enhance our service portfolio to meet the evolving needs of our clients.
At Productive Playhouse, we are proud of our reputation for addressing complex challenges with agility and delivering premium, secure data solutions across diverse environments. Our dynamic team is dedicated to maintaining the highest standards and ensuring exceptional service every time.
Disclaimer
This job description is intended to describe the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Duties, responsibilities, and scope may change or evolve based on business needs and organizational priorities. Productive Playhouse reserves the right to modify, revise, or reassign responsibilities as necessary, consistent with applicable law.
Equal Employment Opportunity
Productive Playhouse is an equal opportunity employer. We are committed to fostering a diverse, equitable, and inclusive work environment and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, ancestry, disability, medical condition, genetic information, marital status, military or veteran status, or any other status protected by applicable law.
Employment Relationship
Employment with Productive Playhouse is at-will where permitted by law, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. Where local laws require different terms or conditions, the employment relationship will be governed in accordance with applicable legal requirements.
Work Authorization & Verification
All offers of employment are contingent upon the candidate’s ability to provide valid documentation verifying identity and authorization to work in the United States or the applicable hiring location. Productive Playhouse participates in E-Verify where required by law.
Reasonable Accommodation
Productive Playhouse provides reasonable accommodations for qualified individuals with disabilities, in accordance with applicable law. Candidates or employees who require assistance or accommodation to perform the essential functions of the role may contact the Human Resources Department.
Location: ON, United Kingdom
Who We Are
Advantage HQ is a tech-enabled growth firm helping leading brands scale profitably and predictably. We combine full-service performance marketing with proprietary tech, including:
• A creator marketplace managing over 80,000 influencer partnerships monthly
• An AI-powered platform to streamline discovery, outreach, and whitelisting
• Proven playbooks in influencer marketing, paid media, performance creative, and CRO
We’re trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives manages over $500M in annual media spend and drives meaningful bottom-line impact for our partners.
The Role
We are looking for a Head of Creative Strategy to own and evolve the creative product across our entire client portfolio. This is not a creative director role in the traditional sense. You are the operator behind a performance creative machine, the person who builds the frameworks, installs the best practices, mentors the strategists, and ensures that every format, hook, and concept we put into market is informed by what actually works at scale.
You will sit at the intersection of creative excellence and direct response performance. You understand platform dynamics deeply, you know what makes someone stop scrolling and convert, and you have the leadership range to raise the output of an entire team, from junior strategists to editors to the clients watching it all in real time.
What You Will Own
The creative standard.
Across every client, every format, every platform, you set the bar. That means tracking what's gaining traction on Meta and TikTok before it becomes consensus, translating those signals into SOPs, playbooks, and best practice frameworks the whole team executes against, and ensuring that individual wins compound into repeatable systems. When the industry moves, we move first.
The team.
A group of performance creative strategists owns our day-to-day client accounts. Your job is to make them significantly better: sharper at diagnosing underperformance, more fluent in direct response principles, more confident in owning a creative point of view. You raise the floor and build a culture where creative decisions are grounded in data without killing instinct and taste.
The production process.
Great strategy executed poorly is still a loss. Working directly with our lead editor, you will build the standards, workflows, and SOPs that make our production team as systematic and high-output as the strategy behind it.
Creator and talent alignment.
You will work closely with our head of talent to ensure creative strategy and creator process are fully in sync; so that what we brief, what creators produce, and what we run as paid media are pulling in the same direction.
New client launches.
The first 30 days with a new client either build momentum or create debt. You will own the creative side of onboarding – building the frameworks that find early wins fast and turn the first month into proof of concept, not ramp-up time.
The senior creative voice.
When a founder or CMO needs to understand why their creative is underperforming and exactly what to do about it, you are the person in the room. You present creative strategy with conviction, give hard feedback without losing confidence, and make clients feel like the smartest person on creative just joined their team.
What We Are Looking For
You have spent 7+ years in performance creative, the majority of it at an agency managing a large portfolio of clients simultaneously. You know what it means to context-switch fast – from a DTC skincare brand to a fitness app to a consumer tech launch – without losing the thread on any of them.
You have driven revenue, not just creative output. The work you've led has a measurable downstream effect on conversion rates, on cost per acquisition, on the growth trajectory of the brands you've worked on. You can point to it specifically and explain exactly what you did to make it happen.
You are genuinely fluent in direct response creative. You understand what drives thumb-stop, what kills conversion, how to diagnose a hook that isn't landing, and when to kill a concept versus iterate on it. You have strong opinions about what makes an ad work on Meta versus TikTok and you can back them up with data from accounts you've actually run.
You have built people, not just campaigns. You know how to develop a junior strategist, challenge a senior one, and run a team that owns live client accounts under real performance pressure. You raise the bar without creating chaos, and you build cultures where creative decisions are grounded in evidence without draining the room of instinct.
You have operated at volume and thrived. You are someone who has kept quality high, clients confident, and teams aligned while juggling more than most people think is possible — and you have the results to show for it.
Compensation & Location
$200,000 - $450,000 USD total annual compensation, including base salary, performance bonus, and equity
Fully remote - we have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best
Location: Miami, FL, United States
Who We Are
Advantage HQ is a tech-enabled growth firm helping leading brands scale profitably and predictably. We combine full-service performance marketing with proprietary tech, including:
• A creator marketplace managing over 80,000 influencer partnerships monthly
• An AI-powered platform to streamline discovery, outreach, and whitelisting
• Proven playbooks in influencer marketing, paid media, performance creative, and CRO
We’re trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives manages over $500M in annual media spend and drives meaningful bottom-line impact for our partners.
The Role
We are looking for a Head of Creative Strategy to own and evolve the creative product across our entire client portfolio. This is not a creative director role in the traditional sense. You are the operator behind a performance creative machine, the person who builds the frameworks, installs the best practices, mentors the strategists, and ensures that every format, hook, and concept we put into market is informed by what actually works at scale.
You will sit at the intersection of creative excellence and direct response performance. You understand platform dynamics deeply, you know what makes someone stop scrolling and convert, and you have the leadership range to raise the output of an entire team, from junior strategists to editors to the clients watching it all in real time.
What You Will Own
The creative standard.
Across every client, every format, every platform, you set the bar. That means tracking what's gaining traction on Meta and TikTok before it becomes consensus, translating those signals into SOPs, playbooks, and best practice frameworks the whole team executes against, and ensuring that individual wins compound into repeatable systems. When the industry moves, we move first.
The team.
A group of performance creative strategists owns our day-to-day client accounts. Your job is to make them significantly better: sharper at diagnosing underperformance, more fluent in direct response principles, more confident in owning a creative point of view. You raise the floor and build a culture where creative decisions are grounded in data without killing instinct and taste.
The production process.
Great strategy executed poorly is still a loss. Working directly with our lead editor, you will build the standards, workflows, and SOPs that make our production team as systematic and high-output as the strategy behind it.
Creator and talent alignment.
You will work closely with our head of talent to ensure creative strategy and creator process are fully in sync; so that what we brief, what creators produce, and what we run as paid media are pulling in the same direction.
New client launches.
The first 30 days with a new client either build momentum or create debt. You will own the creative side of onboarding – building the frameworks that find early wins fast and turn the first month into proof of concept, not ramp-up time.
The senior creative voice.
When a founder or CMO needs to understand why their creative is underperforming and exactly what to do about it, you are the person in the room. You present creative strategy with conviction, give hard feedback without losing confidence, and make clients feel like the smartest person on creative just joined their team.
What We Are Looking For
You have spent 7+ years in performance creative, the majority of it at an agency managing a large portfolio of clients simultaneously. You know what it means to context-switch fast – from a DTC skincare brand to a fitness app to a consumer tech launch – without losing the thread on any of them.
You have driven revenue, not just creative output. The work you've led has a measurable downstream effect on conversion rates, on cost per acquisition, on the growth trajectory of the brands you've worked on. You can point to it specifically and explain exactly what you did to make it happen.
You are genuinely fluent in direct response creative. You understand what drives thumb-stop, what kills conversion, how to diagnose a hook that isn't landing, and when to kill a concept versus iterate on it. You have strong opinions about what makes an ad work on Meta versus TikTok and you can back them up with data from accounts you've actually run.
You have built people, not just campaigns. You know how to develop a junior strategist, challenge a senior one, and run a team that owns live client accounts under real performance pressure. You raise the bar without creating chaos, and you build cultures where creative decisions are grounded in evidence without draining the room of instinct.
You have operated at volume and thrived. You are someone who has kept quality high, clients confident, and teams aligned while juggling more than most people think is possible — and you have the results to show for it.
Compensation & Location
$200,000 - $450,000 USD total annual compensation, including base salary, performance bonus, and equity
Fully remote - we have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best
Location: Philippines
The Role
We are looking for a
Senior Manager of Influencer Marketing
to lead and scale our influencer marketing operations, creator partnerships, and campaign execution across our growing client portfolio.
This is a strategic leadership role for someone who thrives in high-growth environments and enjoys building scalable systems, developing high-performing teams, and driving measurable business outcomes through creator marketing.
You will oversee the end-to-end influencer marketing function—from creator sourcing and relationship management to campaign execution, performance optimization, and operational excellence. Working closely with Growth, Creative, Client Services, and Operations, you will ensure our creator programs consistently deliver exceptional results for clients while creating an outstanding experience for our creator community.
Success in this role means building a world-class influencer marketing operation that consistently delivers high-performing campaigns, strengthens creator relationships, improves operational efficiency, and supports Advantage HQ's continued growth.
What You Will Own
Influencer Marketing Strategy
Execute and continuously improve Advantage HQ's influencer marketing strategy.
Develop scalable influencer programs across multiple clients and industries.
Partner with internal stakeholders to align creator strategies with business objectives.
Identify opportunities to improve campaign performance, creator quality, and operational efficiency.
Help position Advantage HQ as a leader in performance-driven influencer marketing.
Creator Network Management
Grow and maintain a diverse, high-quality global network of creators across key social platforms.
Build long-term relationships with creators, talent managers, and agencies.
Develop preferred creator rosters aligned with client verticals.
Improve creator responsiveness, engagement, and retention.
Ensure creators receive an exceptional experience throughout every partnership.
Campaign Execution
Oversee the successful execution of influencer campaigns from briefing through completion.
Ensure campaigns launch on time, within budget, and meet performance expectations.
Collaborate with Creative and Paid Media teams to maximize campaign effectiveness.
Scale creator whitelisting initiatives across client accounts.
Monitor campaign performance and identify opportunities for continuous optimization.
Influencer Operations
Build efficient workflows across sourcing, outreach, negotiations, contracting, approvals, production, payments, and reporting.
Improve operational processes through automation, AI tools, and standardized workflows.
Ensure operational excellence across multiple concurrent campaigns.
Maintain high standards for campaign quality, compliance, and client satisfaction.
Team Leadership
Lead, coach, and develop a high-performing influencer marketing team.
Establish clear KPIs, performance expectations, and accountability.
Mentor team members to improve campaign management, communication, and strategic thinking.
Foster a culture of ownership, collaboration, innovation, and continuous improvement.
Support hiring, onboarding, and professional development within the team.
Performance & Analytics
Track and report key influencer marketing KPIs across campaigns and clients.
Analyze creator performance, campaign ROI, engagement metrics, and business outcomes.
Use data-driven insights to improve future creator selection and campaign strategies.
Present campaign insights and recommendations to internal leadership and clients when needed.
Innovation
Stay current on emerging creator trends, platform updates, AI tools, and influencer marketing best practices.
Evaluate new technologies that improve creator discovery, campaign management, and reporting.
Recommend innovative approaches that strengthen Advantage HQ's competitive advantage in creator marketing.
Champion continuous improvement across systems, workflows, and team capabilities.
What We Are Looking For
6+ years of experience in influencer marketing, creator partnerships, talent management, or digital marketing.
3+ years of leadership experience managing influencer marketing teams.
Proven experience managing large-scale influencer campaigns across TikTok, Instagram, YouTube, and Meta platforms.
Strong understanding of creator partnerships, whitelisting, licensing, usage rights, and performance marketing.
Experience collaborating with Paid Media, Creative, and Client Success teams.
Demonstrated success building scalable operational processes and improving team efficiency.
Strong analytical mindset with experience using campaign performance data to drive business decisions.
Excellent leadership, communication, project management, and stakeholder management skills.
Highly organized with exceptional attention to detail and the ability to manage multiple priorities simultaneously.
Strong problem-solving skills with a bias toward execution, accountability, and continuous improvement.
Ideal Experience
Experience leading influencer marketing within a high-growth agency or DTC environment.
Experience managing hundreds or thousands of creator relationships.
Experience using influencer platforms, CRM systems, and AI-powered creator tools.
Experience building standardized influencer marketing processes and SOPs.
Experience managing globally distributed teams.
Experience working in fast-paced, performance-driven organizations.
Familiarity with project management tools such as Asana, ClickUp, Monday.com, or similar platforms.
You Will Probably Love This Role If...
You enjoy building scalable systems that make teams more efficient.
You are passionate about creator marketing and the evolving creator economy.
You thrive in fast-paced, high-growth environments.
You enjoy leading teams and helping people grow professionally.
You are highly organized and love improving processes.
You enjoy balancing creativity with data-driven decision-making.
You believe exceptional creator relationships drive exceptional business results.
You love combining technology, AI, and operational excellence to deliver measurable growth.
Location: New York, NY, United States
Who We Are
Advantage HQ is a tech-enabled growth firm helping leading brands scale profitably and predictably. We combine full-service performance marketing with proprietary tech, including:
• A creator marketplace managing over 80,000 influencer partnerships monthly
• An AI-powered platform to streamline discovery, outreach, and whitelisting
• Proven playbooks in influencer marketing, paid media, performance creative, and CRO
We’re trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives manages over $500M in annual media spend and drives meaningful bottom-line impact for our partners.
The Role
We are looking for a Head of Creative Strategy to own and evolve the creative product across our entire client portfolio. This is not a creative director role in the traditional sense. You are the operator behind a performance creative machine, the person who builds the frameworks, installs the best practices, mentors the strategists, and ensures that every format, hook, and concept we put into market is informed by what actually works at scale.
You will sit at the intersection of creative excellence and direct response performance. You understand platform dynamics deeply, you know what makes someone stop scrolling and convert, and you have the leadership range to raise the output of an entire team, from junior strategists to editors to the clients watching it all in real time.
What You Will Own
The creative standard.
Across every client, every format, every platform, you set the bar. That means tracking what's gaining traction on Meta and TikTok before it becomes consensus, translating those signals into SOPs, playbooks, and best practice frameworks the whole team executes against, and ensuring that individual wins compound into repeatable systems. When the industry moves, we move first.
The team.
A group of performance creative strategists owns our day-to-day client accounts. Your job is to make them significantly better: sharper at diagnosing underperformance, more fluent in direct response principles, more confident in owning a creative point of view. You raise the floor and build a culture where creative decisions are grounded in data without killing instinct and taste.
The production process.
Great strategy executed poorly is still a loss. Working directly with our lead editor, you will build the standards, workflows, and SOPs that make our production team as systematic and high-output as the strategy behind it.
Creator and talent alignment.
You will work closely with our head of talent to ensure creative strategy and creator process are fully in sync; so that what we brief, what creators produce, and what we run as paid media are pulling in the same direction.
New client launches.
The first 30 days with a new client either build momentum or create debt. You will own the creative side of onboarding – building the frameworks that find early wins fast and turn the first month into proof of concept, not ramp-up time.
The senior creative voice.
When a founder or CMO needs to understand why their creative is underperforming and exactly what to do about it, you are the person in the room. You present creative strategy with conviction, give hard feedback without losing confidence, and make clients feel like the smartest person on creative just joined their team.
What We Are Looking For
You have spent 7+ years in performance creative, the majority of it at an agency managing a large portfolio of clients simultaneously. You know what it means to context-switch fast – from a DTC skincare brand to a fitness app to a consumer tech launch – without losing the thread on any of them.
You have driven revenue, not just creative output. The work you've led has a measurable downstream effect on conversion rates, on cost per acquisition, on the growth trajectory of the brands you've worked on. You can point to it specifically and explain exactly what you did to make it happen.
You are genuinely fluent in direct response creative. You understand what drives thumb-stop, what kills conversion, how to diagnose a hook that isn't landing, and when to kill a concept versus iterate on it. You have strong opinions about what makes an ad work on Meta versus TikTok and you can back them up with data from accounts you've actually run.
You have built people, not just campaigns. You know how to develop a junior strategist, challenge a senior one, and run a team that owns live client accounts under real performance pressure. You raise the bar without creating chaos, and you build cultures where creative decisions are grounded in evidence without draining the room of instinct.
You have operated at volume and thrived. You are someone who has kept quality high, clients confident, and teams aligned while juggling more than most people think is possible — and you have the results to show for it.
Compensation & Location
$200,000 - $450,000 USD total annual compensation, including base salary, performance bonus, and equity
Fully remote - we have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best
Location: Multiple Countries
About Advantage HQ
Advantage HQ is building the next generation of creator-led growth infrastructure for consumer brands.
We combine creative strategy, creator partnerships, performance content, whitelisting, affiliate distribution, paid media, and proprietary technology into one integrated growth system.
Our team manages more than $850 million in annual media spend and works with a network of more than 400,000 creators across Meta, TikTok, and YouTube. Through Meteoric AI, our proprietary intelligence platform, we use data and AI to improve decision-making across creative production, creator selection, customer acquisition, campaign performance, and brand growth.
We work with ambitious consumer brands across health, wellness, beauty, nutrition, personal care, and lifestyle.
The Opportunity
As our client portfolio and media organization grow, we need strong leaders who can help our Media Buying teams operate at a consistently high level.
The Media Buying Team Lead is the first layer of leadership within our media organization. You will lead a team of Media Buyers and Media Analysts, help them solve complex performance challenges, maintain high execution standards, and create the structure they need to do their best work.
This is a hands-on leadership role. You should have strong paid media expertise and still be close enough to campaign performance to coach your team effectively.
What You'll Own
Lead and develop the team
You will manage a team of Media Buyers and Media Analysts, providing regular coaching, feedback, and performance support.
You will understand the strengths and development areas of each team member and help them become more capable and independent operators.
Maintain execution quality
You will review campaign performance, account health, testing activity, and execution quality across your team's portfolio.
You will identify problems early, challenge weak decisions, and ensure the team follows the standards required to deliver strong client outcomes.
Solve complex media problems
You will act as an escalation point when Media Buyers encounter difficult performance or account challenges.
You will help the team diagnose problems, determine the right course of action, and learn from the situation rather than simply providing the answer.
Improve team workflows
You will identify recurring execution issues and work with leadership to improve processes, documentation, and team routines.
You will help create a more consistent way of working across accounts without introducing unnecessary bureaucracy.
Build the next generation of media talent
You will support onboarding and training for new Media Buyers and Analysts and help identify high-potential team members who can take on greater responsibility.
Who You Are
You are an experienced paid media professional who has started taking responsibility for other people's performance.
You understand e-commerce media deeply enough to challenge campaign strategy, interpret performance data, and coach others through difficult decisions.
You are organized, direct, and comfortable holding people accountable. You do not need to personally solve every problem. You know how to help other people become better problem solvers.
Most importantly, you care about both performance and people.
Experience We Value
5+ years of experience in paid media, performance marketing, or a related field
Strong e-commerce media buying experience
Experience with Meta, Google, TikTok, or other major paid media platforms
Experience managing meaningful advertising budgets
Experience mentoring, coaching, or leading media professionals
Strong understanding of performance metrics, testing, optimization, and funnel performance
Strong communication and analytical skills
Experience working with multiple clients or brands
Why Join Advantage HQ
You will have the opportunity to move from being a strong individual contributor into a leadership role while staying close to the media work you know best.
You will work alongside experienced media, creative, growth, and client teams and have the opportunity to help shape how our media organization operates as we scale.
Compensation & Location
$40,000 - $90,000 USD total annual compensation, including base salary, performance bonus, and equity.
Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.
We are open to candidates globally.
We care far more about ownership, judgment, and execution than geography.
If you're excited by leading talented media professionals, solving performance challenges, improving how teams work, and helping build a stronger media organization, we'd love to hear from you.
Location: Multiple Countries
About Advantage HQ
Advantage HQ is building the next generation of creator-led growth infrastructure for consumer brands.
We combine creative strategy, creator partnerships, performance content, whitelisting, affiliate distribution, paid media, and proprietary technology into one integrated growth system.
Our team manages more than $850 million in annual media spend and works with a network of more than 400,000 creators across Meta, TikTok, and YouTube. Through Meteoric AI, our proprietary intelligence platform, we use data and AI to improve decision-making across creative production, creator selection, customer acquisition, campaign performance, and brand growth.
We work with ambitious consumer brands across health, wellness, beauty, nutrition, personal care, and lifestyle.
The Opportunity
Our media organization is growing, and strong performance at scale requires more than talented Media Buyers.
We need leaders who can build the systems, processes, and operating rhythms that allow teams to deliver consistently as client volume grows.
The Media Operations Manager will manage Media Buying teams while owning the systems that support their performance. You will be responsible for turning a group of capable individuals into a well-run operating unit.
You will work closely with Media Buying leadership and cross-functional teams to improve execution, capacity, quality, and team performance.
What You'll Own
Build the team operating system
You will establish clear workflows, operating rhythms, standards, and accountability mechanisms for the teams you manage.
You will determine what needs to happen consistently across accounts and build practical systems that make that possible.
Manage team performance
You will lead Team Leads, Media Buyers, and Media Analysts and hold the team accountable for performance, quality, and execution.
You will create a clear feedback loop between individual performance, team performance, and client outcomes.
Improve operational efficiency
You will identify bottlenecks, recurring errors, unnecessary manual work, and gaps in communication.
You will redesign processes and introduce tools, automation, and documentation where they create meaningful improvements.
Manage capacity and resources
You will monitor workload across teams and make recommendations around account allocation, hiring, staffing, and resource requirements.
As client volume changes, you will ensure the organization has the capacity to support it.
Develop leaders
You will coach Team Leads and high-potential Media Buyers and help build the next layer of leadership within the organization.
Who You Are
You are an experienced media leader who has moved beyond managing your own accounts.
You understand that good teams need clear expectations, reliable systems, strong managers, and accountability. You enjoy finding the reason behind recurring problems and fixing the system instead of repeatedly addressing the symptom.
You have strong paid media judgment, but your primary leverage comes from making other people and teams more effective.
You are comfortable operating with incomplete information and taking ownership of problems that do not come with predefined solutions.
Experience We Value
6+ years of experience in paid media, performance marketing, growth marketing, or a related field
Strong e-commerce experience
Experience managing Media Buyers, Analysts, Team Leads, or similar professionals
Experience building or improving operating processes and team workflows
Strong knowledge of Meta, Google, TikTok, and other paid media platforms
Experience with performance management and team development
Experience managing team capacity and resource allocation
Strong analytical, organizational, and communication skills
Experience in an agency, growth, or high-volume client environment is valuable
Why Join Advantage HQ
This is an opportunity to help build the operating infrastructure behind a rapidly growing media organization.
You will have significant ownership over how teams work, how performance is measured, how capacity is managed, and how we scale without allowing operational complexity to slow us down.
Compensation & Location
$50,000 - $110,000 USD total annual compensation, including base salary, performance bonus, and equity.
Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.
We are open to candidates globally.
We care far more about ownership, judgment, and execution than geography.
If you're excited by leading teams, building better operating systems, solving recurring problems, and helping a growing media organization scale, we'd love to hear from you.
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