Location: Armenia
Who we are
We are a global wealth-tech company powering the next generation of trading. We deliver cutting-edge centralised trading solutions and robust B2B financial infrastructure. Our proprietary trading platform offers clients seamless access to stocks, ETFs, bonds, futures, options, swaps, funds, and currency pairs- all within a single, multi-currency account.
We believe in the boundless flow of capital and information. Whilst developing EXANTE, we saw technology as a means to improve global connectivity of the financial services industry. Over the years, we have earned a reputation for providing superior service and for getting the results our clients and customers want.
Most importantly, people have come to know us for our technological insights and focus on privacy. Our inspiration stems from the talent and ambition of our clients. We are offering an ecosystem of financial products and services that would provide the most tailored assistance to traders.
Our culture
Everything at EXANTE starts with our people. We bring together almost 800 minds across 70 locations. We place trust in our team with real autonomy - the freedom to drive change across products, processes and everything in between. That trust fuels innovation, and the demands of the markets build resilience; we adapt, push forward, and we look after each other while we do it.
That freedom is matched by real investment in growth: we back our people with ongoing learning, hands-on development and the kind of stretch opportunities that turn good careers into great ones.
About The Role
We are looking for a highly motivated, customer-focused person to join our Service Desk as the first point of contact for new and existing employees. With offices in Riga, Warsaw, London, Valletta, Limassol, Tbilisi, Almaty, Hong Kong and many remote colleagues, you will make sure every newcomer has a smooth first day, every leaver is offboarded securely, and every everyday IT request is picked up quickly.
The work is process-driven: requests are handled in Jira Service Management and Slack, and every standard operation (onboarding, offboarding, granting access, issuing a laptop) is described in step-by-step instructions in our internal knowledge base. You will handle about 150–250 requests per month.
Reporting Line
— Service Desk Lead
Worksite
— Remote
What You Will Do
New hire onboarding:
• Process onboarding requests: check that the corporate account and the standard set of accesses are ready before the new hire's first day
• Be the primary contact for new employees on their first working day and run the technical onboarding session: laptop setup and first login, the corporate app portal, browser, messenger, mail, calendar, cloud storage, task tracker, VPN, telephony, 2FA and password manager
• Make sure all accounts and tools are activated and follow up on anything left open
Employee offboarding:
• Process offboarding requests strictly according to the company policy: suspend the corporate account, transfer mailbox and documents to the manager, revoke access to corporate systems
• Arrange the return of corporate equipment, device wipes and asset record updates
Access management:
• Grant, change and revoke access to corporate services according to documented instructions: mail groups and aliases, shared mailboxes and drives, messenger groups, telephony, business applications, password manager and others
• Manage seats for SaaS, AI and developer tools: check free licences, send invitations, revoke seats on offboarding
• Follow information security rules: access is granted only after formal approval
Corporate equipment:
• Handle laptop handover requests so that new employees have a ready device on day one; coordinate delivery with Office Managers
• Process equipment returns, replacements, laptop buyouts and peripheral requests
• Keep asset records up to date in the asset management system
Daily 1st line support:
• Respond to employee requests in Slack, the Service Desk portal and e-mail, with the first reply within one hour
• Log, categorise and track all requests in Jira
• Troubleshoot typical issues: passwords and 2FA, mail and calendar, messenger, VPN and connectivity, macOS and Windows laptops, software installation, printers, access to internal business applications, telephony
• Handle device-management notifications and follow up with users
• Escalate complex issues to L2 / engineering teams with a clear description and the steps already taken
SLA and documentation:
• Meet SLAs for response and resolution times, keep customers updated on request status and close requests only with their confirmation
• Keep ticket updates accurate and log working time
• Document new or non-standard solutions and keep onboarding instructions and checklists in the knowledge base up to date
• Submit a short weekly report on completed work, blockers and priorities
What We Are Looking For
• No prior professional IT or Service Desk experience required: we hire for attitude, aptitude and communication skills
• English at B2 level or higher (mandatory): you will communicate with a diverse, international workforce
• Stress tolerance: you stay calm and professional on busy onboarding days and in urgent situations
• A genuine desire to help people and a service-oriented mindset
• Clear, friendly written and verbal communication
• Patience and focus for high-volume, repetitive tasks
• Attention to detail and discipline: you follow instructions and security rules exactly
• Eagerness to learn new systems and procedures
• Confident user of macOS and Windows
• Knowledge of Google Workspace or Microsoft 365
• Experience with Slack or a similar messenger (Teams, Discord, Mattermost)
• Experience with Jira or other task trackers (Trello, ClickUp, etc.)
• Ability to write clear instructions for end users
Nice to have:
• Experience in customer support, helpdesk or technical support
• Russian language: part of the internal documentation and many requests are in Russian
• Experience with ITSM / Service Desk systems
• Experience with password managers
• Experience with MDM / device management tools
• Basic understanding of VPN and networking
EXANTE is a global prime broker backed by proprietary technology and dedicated service. All regulated group companies and fully controlled affiliates and subsidiaries are committed to compliance with data protection laws, including the GDPR. We process personal data in line with the GDPR principles of fairness, purpose limitation, transparency, data minimisation, storage limitation and deletion, accuracy, confidentiality and integrity, and accountability. We rely on legitimate interests to assess and manage your application, after determining that our interests are not overridden by your rights and interests. You have the rights of access, rectification, data portability, erasure, restriction of processing, and objection to processing. To exercise your rights or contact our Data Protection Officer, please see our GDPR policy at https://exante.eu/gdpr/.
We retain recruitment data only for as long as necessary for the purposes described above, after which it will be securely deleted unless we are required to keep it longer to comply with law or you consent to a longer retention.
Where personal data is transferred outside the EEA, it will be protected to a standard at least equivalent to that sought by the GDPR. Personal data is safeguarded by technical and organisational measures that are reviewed and updated regularly. This website is not intended for individuals under 18 and we do not knowingly collect data relating to children.
Location: Poland
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:
The person in it owns the product direction and execution of the Engineering Platform, treats Creatio engineers as customers, and is measured by how reliable, self-service and automated the platform becomes, not by how well the backlog is groomed.
Responsibilities:
Platform reliability. Own SLOs for platform services. Turn incident and problem data into a preventative roadmap. Over time, incidents should become rarer, shorter, and less repetitive. We track the trend, shared with all the stakeholders.
Standards and golden paths. Define, with Tech Leads, the paved roads for new services, pipelines, environments and testing. Make the paved road the easiest option, then measure adoption. Guide teams on industry best practice. Retire custom (not optimal) setups.
Security posture of the platform. Own patch and vulnerability remediation SLAs for platform components. Make software updates a background process (automated updates, dependency bots, image rebuilds), not a periodic project.
Toil removed. Quantify manual work across provisioning, pipelines, ops requests, onboarding and patching. Eliminate it in order of impact, preferring self-service and automation over faster ticket handling.
DX measurements. Take the existing signals (build time, provisioning time, developer surveys) and build them into a coherent, published scorecard that Engineering leadership uses to steer investment.
Product Goals: Formalizing Product Goals, Deliverables breakdown and tracking, execution and adoption tracking.
Problem Management: cases review; Defining and prioritizing Problems.
Requirements:
Several years building or operating developer platforms, DevOps or SRE tooling in an organization of 20+ engineering teams, followed by a product, lead or staff-level role owning direction for such a platform.
A builder's background: has personally written and operated CI/CD pipelines, infrastructure-as-code and automation. Still reads code and pipeline definitions fluently, reviews designs, prototypes when needed, but chooses to delegate the build.
Working knowledge of: containers and Kubernetes; CI/CD systems (TeamCity, Jenkins, GitHub Actions or similar); IaC (Terraform, Ansible or similar); Windows and Linux automation; cloud and on-prem infrastructure; secure SDLC and vulnerability management.
Track record of eliminating manual work at scale: can describe a class of toil they removed, how they measured it and what the second-order effects were.
Practical experience applying AI tools and agents to engineering workflows, and a point of view on where they help and where they do not.
Product craft: discovery with internal users, outcome-based roadmaps, prioritisation under constraint, clear written decision records.
Influence without authority: has changed how engineers work across teams they did not manage.
English B2 or higher, written and spoken; clear, concise writing is essential.
Experience defining and operating Developer Experience and platform metrics (DORA, SPACE, DevEx frameworks) and using them to drive investment.
Experience with SLO-based reliability practice and blameless post-incident process.
Experience with policy-as-code, software supply chain security and automated dependency management.
What you should expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: London, UK
About the department
The Customer Support Team resolves complex issues and answers technical inquiries across various channels, supporting users from individual bloggers to global enterprises. At Cloudflare, Technical Account Managers (TAMs) provide high-level support, ensuring a seamless customer experience. As the eyes and ears of the company, TAMs relay customer feedback to drive service improvements and future product development.
What you'll do
The Technical Account Manager (TAM) owns the post-contract support experience for Cloudflare’s top Enterprise customers, ensuring smooth operations and resolving technical challenges. As the primary technical contact, the TAM manages support interactions, escalations, and proactively advocates for customer needs. Collaborating with Customer Support and Account teams, they provide recommendations aligned with customer roadmaps and technical requirements.
Success in this role requires strong customer service, leadership, and problem-solving skills, along with a solid understanding of Layer 3 and 4 networking. TAMs specializing in Network Services work closely with customers to optimize their Cloudflare configurations and address key support needs.
Responsibilities
Serve as primary technical support contact.
Maintain a cooperative relationship with all cross-functional resources, such as product, engineering, and customer account teams comprising Account Executives, Customer Success, Professional Services, and Partners throughout every sales phase.
Collaborate with the Account Team, as well as Engineering and Product, to help ensure high customer satisfaction by providing world-class dedicated support throughout the entire life of the customer partnership.
Provide product and engineering teams with customer feedback to help identify Support challenges and opportunities.
Have a holistic and dynamic view of customer’s environment and use of Cloudflare products, including the customer deployment topology, expert resolution for all support issues, and proactive advice for long-term improvements.
Create and deliver Quarterly Support Reviews including SLA adherence, top ticket drivers, ticket deep dives, and incident reviews.
Ability to travel up to 25% of the time.
Ability to work one weekend every quarter.
Proactively engage with the account team during strategic deal closure and throughout the lifecycle of the customer.
Point of escalation during business hours, and backup point of escalation for Cloudflare TAMs in other regions during their off hours.
Understand client sentiment, own internal and customer facing escalations, and provide product support.
Ensure support tickets are solved in a timely manner.
Maintain and expand working technical knowledge of Cloudflare products.
Single threaded owner of technical support issues, working with backend teams as needed.
Work with global TAM’s to ensure coverage on critical issues.
Ensure rapid Incident response.
Assist with preparing and communicating CSRs and formal documentation for incidents and major issues.
Examples of desirable skills, knowledge and experience
Understanding of networking and routing protocols (BGP, OSPF, IPSec, GRE, etc).
Experience in security products and technologies (e.g Firewall, IPS, DDoS).
Experience in system integration and multi-vendor environments & data center deployments.
Basic troubleshooting skills (e.g. traceroute, WireShark, dig, cURL, etc.) towards identifying and escalating to the necessary teams to drive towards a solution.
Minimum 8 years of previous experience in a customer-facing team with technical account management responsibilities.
Have the business acumen of working with Fortune 500 companies and their leadership team.
Fundamental understanding of how the Internet works, e.g. the OSI Model, Application and Network security, what a proxy is and how it works.
Passionate about Cloudflare products, helping customers, and building strong relationships across organizations.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: GE; PL
Workplace: remote
Overview:
SOFTSWISS is looking for an Atlassian Support Engineer to join our Atlassian team. The team supports and develops Jira Software, Jira Service Management, and Confluence Data Center, which are essential to the company’s internal service and business processes. Our work covers project and service portal configuration, access management, automation, integrations, and technical troubleshooting. We handle both daily service requests and planned initiatives, including process improvements, integrations with corporate systems, and platform changes.
Purpose of the Role:
You’ll support and improve SOFTSWISS’s Atlassian platforms to ensure they meet the needs of internal teams and business processes. Your work will focus on maintaining effective Jira and Confluence configurations, improving service management workflows, and supporting automation and integrations with corporate systems.
Key Responsibilities:
Configure Jira to support team processes: projects, workflows, transitions, conditions, validators, post-functions, fields, screens, schemes, roles, and notifications.
Develop Jira Service Management: service portals, request types, forms, queues, SLAs, approvals, routing, and automated creation of related issues.
Manage access in Jira and Confluence: groups, project roles, permission schemes, issue security, and space and page permissions. Investigate visibility issues affecting tickets, comments, and data.
Build and maintain automation: Automation for Jira rules and existing ScriptRunner/Groovy solutions, including Behaviours, workflow logic, and scheduled jobs.
Support integrations and data exchange: REST APIs, webhooks, JSON, Slack and email notifications, and synchronisation of fields and data between Jira and connected systems.
Investigate issues in Jira, Confluence, and their apps: reproduce problems, review configurations, logs, and automation results, identify causes, and involve senior engineers or owners of connected systems when needed.
Own requests through to a confirmed outcome: clarify requirements and dependencies, agree on changes, verify key scenarios and exceptions, document solutions, and coordinate validation with stakeholders.
Core Platforms and Automation
Jira Software, Jira Service Management, Confluence Data Center
Jira Automation / Automation for Jira
ScriptRunner, Groovy, Behaviours, workflow conditions, validators, post-functions, and scheduled jobs
Assets / Insight
JQL, REST APIs, webhooks, JSON
Apps Supported by the Team
eazyBI, Tempo, BigPicture, Email This Issue, Smart Checklist.
Connected Systems and Integrations
HiBob, Slack, HubSpot, 1C, GitLab
Authentication and identity management systems, including Keycloak/SSO
Selected notification and alert-routing processes using Opsgenie
This is the team’s working environment. You don’t need deep expertise in every listed app to join us.
Required Experience:
Hard Skills
At least 2 years of practical Jira administration experience, including Data Center and Jira Service Management.
English at B1+ level for documentation and ticket communication, and native-level Russian for workplace communication.
Understanding of Jira Cloud and Confluence Cloud, with hands-on experience working with both platforms.
A solid understanding of workflows, schemes, screens, field configurations, project roles, and permission models. Ability to account for configurations shared across multiple projects.
Practical experience configuring JSM request types, forms, portals, queues, SLAs, and customer access.
Experience administering Confluence spaces, pages, groups, restrictions, and troubleshooting access issues.
Ability to create and troubleshoot Automation for Jira rules and use JQL and smart values.
Practical ScriptRunner experience: reading and modifying existing Groovy scripts, understanding when they run, verifying results, and diagnosing errors.
Understanding of REST APIs, HTTP, JSON, and webhooks. Ability to investigate authentication, service account permissions, integration payloads, and responses.
Basic practical experience with Assets: objects, attributes, relationships, permissions, and using Assets data in Jira processes.
Soft Skills
Ability to translate user requests into clear requirements and acceptance criteria, identifying inconsistencies between descriptions, documentation, and comments.
Ownership of commitments: track dependencies and deadlines independently, and communicate blockers or changes to plans before stakeholders ask for an update.
Clear communication with technical and business teams: explain limitations, propose options, and document agreed solutions.
Careful handling of access permissions, personal data, and public and internal comments.
Nice to Have:
Advanced Groovy and ScriptRunner experience, including developing custom scripts, troubleshooting execution errors, and working with complex existing logic.
Experience creating and maintaining eazyBI reports, configuring data imports, and managing report access.
Experience working with Tempo, BigPicture, Email This Issue, or Smart Checklist.
Experience with HiBob–Jira–Tempo, Jira–Slack, Jira–GitLab, or similar integrations.
Participation in project or space migrations and consolidation, including validating permissions, data, macros, apps, and scenarios after migration.
Experience migrating Jira or Confluence from Server/Data Center to Cloud.
Experience supporting SSO integrations in collaboration with an IAM team.
Main Advantages
Private health insurance
Sports benefits
Comprehensive Mental Health Program
Free English lessons (online)
Local language courses
Paid time off
Maternity leave support
Referral program rewards
Upskilling, internal workshops, and participation in professional conferences and corporate events
Location: London, England
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the team
The Value Proposition & New Benefits team owns what our core value proposition for subscription should be, and the new benefits that bring it to life. We sit within the wider Subscription EMEA org, whose vision is to create the world's leading membership programme in local commerce, delivering unprecedented value and a world-class experience to members.
The role
We're looking for an Associarte, Strategy & Operations Manager to own strategy and execution for new benefits within Subscription. This is a hybrid strategy/build/run role: you'll define what to launch, then work cross-functionally to get it shipped and measure whether it's working. You'll be expected to move fluidly between strategic thinking and hands-on execution — this is not a role where strategy stops at a slide deck.
Typical problems you'll own:
What new benefits should we launch for Subscription — which ideas are worth pursuing, and what's the business case for each?
How do we prioritise and sequence a pipeline of benefit ideas against limited engineering, design, and operational capacity?
How do we define success for a new benefit before launch — what does a good outcome look like, and what would tell us to kill it?
Once live, how is a benefit actually performing — impact on acquisition, retention, frequency, and member satisfaction — against its cost to serve, and what does that tell us to do next?
How do we take a benefit from a small pilot to a scaled, steady-state feature, and what needs to be true operationally for that to work?
What you'll do
Own the strategy and roadmap
for new benefits within Subscription — build the analysis, the business case, and the plan, and drive it through to execution.
Cross-functional delivery
— partner with Product, Engineering, Design, Data Science, Marketing, and Finance to take benefit ideas from concept to launch, without formal authority over any of them.
Build and prioritise the benefit pipeline
— evaluate a stream of ideas (experiential, use-case specific, or otherwise), size their potential impact and cost, and decide what's worth building next.
Track ongoing performance
— maintain visibility into each live benefit's impact on acquisition, retention, frequency, and satisfaction against its cost to serve, flagging when something needs attention.
Scale what works
— take benefits from small pilots to steady-state features, defining the operating model, reporting cadence, and processes needed to run them sustainably.
Bring outside-in perspective
— track what Uber One, DashPass, Wolt+, Just Eat and Amazon Prime are doing with membership benefits, and translate what's relevant into Deliveroo's context.
Communicate to senior stakeholders
— write clear strategy documents and present recommendations, trade-offs, and results to leadership.
What we're looking for
5+ years of experience in strategy & operations, strategy consulting, or business operations — ideally with exposure to marketplaces, subscription/membership businesses, or consumer tech.
Commercial acumen
: strong understanding of marketplace dynamics and subscriber value; comfortable building a business case and owning a set of P&L-adjacent metrics.
Analytical rigor
: comfortable interpreting data and experiment results to make a clear business call — you'll partner with Data Science on the "how" and "so what."
Bias for action and ownership
: able to bring structure and clarity to ambiguous problems ("what should we build, and how will we know it worked?"), and to drive execution personally rather than just recommend.
Cross-functional influence
: track record of aligning senior stakeholders and diverse functions (Product, Eng, Finance, Marketing) around a shared plan in a fast-moving, matrixed environment.
Excellent written and verbal communication — able to distill complex trade-offs into a clear recommendation for leadership.
Nice to have
Multi-market experience across EMEA
Background in a subscription, loyalty, or membership business (delivery, e-commerce, fintech, or otherwise).
Benefits (Deliveroo standard — adjust per market)
Free Subscription
Up to 5% matched pension contributions
Equity / share awards eligibility
25 days annual leave plus bank holidays, increasing with tenure, plus 1 day paid volunteering leave
Funded private healthcare (core plan), with option to add family
Wellbeing perks: on-site gym / discounted gym membership, GymPass access
Enhanced parental leave from day one
Learning & development budget and access to RooLearn
Cycle to Work / Season Ticket Loan schemes
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Australia; New Zealand; Taiwan
Workplace: Remote
Technical Customer Support Specialist (Contract, Remote)
Who we are A global team united by curiosity and a shared mission: to be the first choice for AI audio. We're building a new category of technology from the ground up — moving fast, holding ourselves to a high bar, and giving everyone the autonomy to do their best work. The best idea wins, regardless of where it comes from.
About the role As a Technical Customer Support Specialist, you'll be on the front lines with our enterprise and B2B customers — helping them get the most out of ElevenLabs, including our API and the ElevenAgents platform, which orchestrates LLMs, telephony, and other AI integrations. You're not just resolving tickets; you're the person who understands what's actually going wrong, communicates it clearly, and helps make the product better because of it. This role requires someone who's proactive, technically sharp, and genuinely excited about where AI is going.
What you'll do
- Own enterprise support end-to-end — diagnose complex issues quickly, communicate clearly, and follow through until resolved
- Provide high-quality technical support in English
- Become a deep expert in ElevenAgents and how our customers use it to orchestrate LLMs, telephony, and other AI integrations
- Identify patterns across support tickets and surface product gaps to engineering and product teams
- Build and maintain documentation that actually helps — clear, accurate, and kept up to date
- Act as a trusted technical partner for enterprise customers throughout their journey with ElevenLabs
What you bring
- 2–3 years in technical customer support at a SaaS or high-growth tech company, with B2B or enterprise experience
- Familiarity with LLMs, AI agents, and/or telephony systems (e.g. Twilio, SIP, WebSockets) — either through support work or building things yourself
- Solid understanding of APIs and how developers integrate them; comfortable reading and troubleshooting code, especially Python or JavaScript
- A genuine interest in implementing and experimenting with AI solutions — not just supporting them from the outside
- Experience working autonomously in a fast-moving, international, remote team
Who you are
- Passionate about AI and the problems it can solve — you follow the space closely and have opinions about it
- Analytically sharp with a first-principles approach to debugging and problem-solving
- A strong communicator who can translate technical complexity into clear, actionable responses
- Self-directed: you don't wait to be told what to do, and you hold yourself to a high standard
- Energised by a startup environment where things move fast and you can have real impact
#LI-remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Almaty, Kazakhstan; Astana, Kazakhstan; Belgrade, Serbia; Cluj-Napoca, Romania; Dnipro, Ukraine; Kharkiv, Ukraine; Kherson/Ivano-Frankivsk, Ukraine; Krakow, Poland; Kyiv, Ukraine; Larnaca, Cyprus; Lodz, Poland; Lublin, Poland; Lviv, Ukraine; Monterrey, Mexico; Montevideo, Uruguay; Odesa, Ukraine; Remote.AR, Remote.LATAM-country; Remote.BR, Brazil; Remote.BG, Bulgaria; Remote.CO, Colombia; Remote.GE, Georgia; Remote.KZ, Kazakhstan; Remote.PL, Poland; Remote.UA, Ukraine; Riga, Latvia; Rosario, Remote.LATAM-country; Sofia, Bulgaria; Tbilisi, Georgia; Varna, Bulgaria; Warsaw, Poland; Wroclaw, Poland; Yerevan, Armenia
We are looking for an experienced Business Analyst with strong corporate travel domain expertise and hands-on knowledge of GDS systems, particularly Amadeus.
The role combines requirements analysis and delivery, investigation of complex production issues (L3 support), and business discovery for travel automation workflows. You will work closely with business and technical stakeholders to understand complex operational processes, identify gaps and improvement opportunities, and translate business needs into clear requirements and solutions.
The platform automates corporate travel booking workflows across multiple markets, integrating with GDS, online booking tools, and back-office systems.
The team works on platform enhancements, business process analysis, market-specific requirements, complex production issues, and integration initiatives, including back-office migrations and new booking capabilities.
Translate business needs into functional requirements, user stories, and acceptance criteria
Review existing automation workflows and business rules to define required changes
Work with developers and QA on solution clarification, testing, and validation of implemented changes
Support backlog refinement and prioritization with the team and client stakeholders
Investigate escalated cases using PNR history, processing logs, and automation logic to identify root causes
Distinguish system defects from configuration issues and expected behavior, and communicate findings and recommended solutions to business and technical stakeholders
Identify recurring issues and propose improvements to automation workflows and support processes
Run discovery to understand complex business processes, operational needs, and system dependencies; identify gaps and improvement opportunities for enhancements, integrations, and migrations
Document business processes, market-specific rules, and system behavior
Collaborate with operations, finance, and support teams to clarify requirements and align expectations
3+ years of experience as a Business Analyst in travel technology, preferably with mid-office, back-office, ticketing, or GDS integration solutions.
Strong hands-on knowledge of Amadeus, including PNR structure, history, queues, ticketing, and related processes.
Good understanding of the end-to-end corporate travel booking lifecycle, including booking, approvals, ticketing, exchanges, refunds, and back-office processing.
Understanding of corporate travel payment and invoicing processes.
Experience analyzing system logs, business rules, and automation workflows to understand system behavior and investigate issues.
Strong requirements analysis skills, including writing user stories, functional specifications, and acceptance criteria.
Experience investigating production issues and performing root-cause analysis.
Ability to work independently with complex business processes and multiple stakeholders.
Strong analytical, problem-solving, and communication skills.
Upper-Intermediate or higher level of English.
Experience with Compleat or similar travel mid-office automation platforms.
Hands-on knowledge of Sabre.
Previous experience in travel agency operations, ticketing, or corporate travel support.
Experience with back-office systems, particularly Microsoft Dynamics 365.
Knowledge of SAP Concur, Cytric, or other corporate online booking tools.
Familiarity with NDC workflows and integrations.
Experience with mid-office or back-office migration projects.
Basic SQL knowledge.
Location: Aberdeen, United Kingdom
We Are?
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects.
For over 50 years, we’ve been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle – offshore and on land.
We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions.
Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves – all designed to help our clients optimize performance, enhance reliability, and improve efficiency.
With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
The Role and Responsibilities
EnerMech are looking for a Materials Technician to join us in Aberdeen within our Mob/De Mob team. Reporting to the Mob/DeMob Supervisor, this role is responsible for the efficient movement of all incoming and outgoing materials movements across the site.
Other main duties and responsibilities will include;
Coordinate the daily movements of client and EnerMech owned materials between Gatehouse, Goods In, Workshops, Storage areas and Goods Out.
Responsible for the daily movements of materials to and from Workshops and storage areas, ensuring locations are correctly documented and equipment is accurately and clearly identifiable.
Ensure Materials are correctly identified for suitability of storage either outside or inside and any preservation requirements are addressed.
Keeping business line focal points regularly informed of job progress highlighting any potential issues in a timely manner.
Liaise with mob/demob team regarding materials from storage for mobilisations.
Liaise with mob/demob team regarding materials inbound from demobilisations and follow up with relevant parties
Ensure all laydown, holding and storage areas are kept tidy and well organized with materials stored safely.
The Requirements
To be successful for this position you will hold basic computer knowledge and have relevant experience in a similar role involving materials and logistics. You will be familiar with shipping/freight documentation. You would hold a valid Counterbalance (up to B3) forklift ticket, and Pivot-Steer forklift trained, or a willingness to be trained on this.
Diversity & Inclusion
EnerMech is dedicated to fostering a diverse and inclusive organisation. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Corporate Security at Ramp owns the identity and access layer for the company: Okta, Google Workspace, the SaaS applications behind them, and the governance that decides who holds what. We are hiring a Senior Security Engineer, Identity, to turn that layer into IAM as a service — a platform the rest of Ramp can use without filing a ticket.
The role is hands-on. You will design how identity works at Ramp and write the code that implements it: identity configuration in Terraform, entitlements created and governed through an agentic workflow, and an on-call agent that answers access questions before anyone has to ask a person. As more access flows between applications and AI agents rather than people, you will own how those identities are issued, scoped, and audited.
You will report to the Corporate Security lead and work closely with IT, Security Engineering, AI DevX, and the Data team.
WHAT YOU'LL DO
- Own Terraform for identity services: Okta applications, authorization servers, authentication policies, groups and group rules, and SCIM provisioning
- Design and operate custom authorization servers, including audiences, scopes, claims, and access policies for internal services and AI agents
- Implement app-to-app and agent access through Cross App Access (XAA) and ID-JAG, so delegated access is brokered and governed by the IdP rather than granted user by user
- Own our IGA platform: the entitlement catalog, ownership, access requests, time-bound grants, and certifications
- Build the agentic workflow that takes a team from "I have a new group of people who need access to X" to a defined, owned, and governed entitlement, with the Terraform and IGA changes opened for review
- Build identity graphs with ISPM tooling to target overprivileged and long-standing access across human and non-human identities
- Build the identity data lake behind an on-call agent that can explain events like a User Not Assigned Application error in Okta before the employee opens a ticket
WHAT YOU NEED
- 6+ years in identity engineering or IAM, including operational ownership of Okta or an equivalent identity provider at scale
- Deep understanding of OAuth 2.0, OIDC, SAML, and SCIM, including how custom authorization servers issue and enforce aud, scope, and claims
- Working knowledge of how XAA and ID-JAG work under the hood, including token exchange and JWT bearer grants
- Experience with ISPM or identity graph tooling, and turning its findings into automated remediation
- Experience owning an IGA platform or building the equivalent in-house
- Terraform experience managing identity providers, including module design, state, and CI
- Programming in Python or Go, with experience building against platform APIs
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote, Worldwide
Workplace: remote
About Distru
Distru is the #1 ERP in the cannabis industry with $15B in sales processed through our platform. We've built a battle-tested ERP and B2B eCommerce platform that powers inventory, manufacturing, sales, and logistics, and we're now building AI infrastructure on top of it to give commercial businesses their all-in-one AI stack.
We're growing and profitable, with 5/5 stars on Glassdoor. Our investors include Felicis Ventures, Global Founders Capital, Poseidon Asset Management, and Village Global, who have funded companies such as Shopify, Cruise, HelloFresh, Facebook, Slack, and Opendoor.
Get to know the team, our culture and our full benefits at distru.com/careers!
The Role
AI is at an inflection point for enterprise use, and AI assistants like Claude, Codex, and Grok are seeing record adoption at work. We believe the system of record has never been more valuable for organizing the data AI acts on.
We started with our AI Order Agent, now rolled out across our customer base, which lets buyers submit orders from any source in any format. It's the first piece of a much bigger agentic ecosystem we’re building, and we're moving most of our engineering effort to AI-first work to build it.
You'll work directly with our Director of AI Engineering to own the technical buildout of our AI product suite, including:
Agentic harness: a multi-agent system that safely operates across a business's core tools (ERP, CRM, spreadsheets, calendars, email, analytics, compliance systems)
MCP: our MCP that connects Distru to external AI harnesses
Context Layer: our context layer that ingests customer data, builds memories and profiles, and feeds back into our harness to create more personalized AI experiences for our customers
Evals: the eval suites that make our agents reliable in production
And more…
You’ll be working directly on the AI system from the ground up and make strong, opinionated calls on the agentic stack and where it goes next. The AI space moves fast and the specifics will change, so this technical vision is something you'll mold.
You'll report to the VP of Engineering and the Director of AI Engineering, and work closely with the rest of the product team, eng team, and our customers.
What you'll do
Agentic engineering
Architect and build a production multi-agent system that can safely take actions across Distru and our customer’s core systems
Iterate and maintain the MCP that connects Distru to Claude & Codex.
Own reliability, observability, and durable execution end to end. The harness takes real actions on customers' data, so the bar is high.
Write evals to improve our agentic systems from real customer use cases
Build a unified data system that pulls data from multiple sources into a singular data layer that can be exposed to Claude & Codex via an MCP
Build a contextual memory system that ingests our customers' data and improves how our agents work for them
Set the architectural standards for how agents are built, tested, and shipped at Distru, and bring the rest of eng along
AI research & experimentation
Keep pace with the latest agentic frameworks, harnesses, toolkits, models, and bring in better approaches as they emerge
Rapidly prototype new ideas to present to our team and our customers
Engineering workflow
Build hands-on with Claude Code and similar tools as part of your own workflow
Improve our agentic coding workflow and bring new discoveries to the team
What success looks like at 6 months
You've shipped core improvements to our harness in production that our customers use daily, with clear observability and iteration for improvement
You’ve shipped and iterated on many MCP tools and improvements
Every agent you own has an eval suite and observability, so the team catches regressions before customers do
You own the architecture of the agentic stack, and other engineers build against patterns you set
You’ve built prototypes on how our agentic infrastructure can improve (i.e. a new way to retrieve memories, an agentic onboarding process for our customers)
You’ve raised the technical bar on at least one thing the team was doing the slow way
What we look for
AI fluency
For every AI role, we look for three things:
Tool fluency:
you build with Claude Code or similar every day, you've built your own skills, agents, or workflows, and you can explain why your setup looks the way it does.
Workflow fluency:
you write evals before you trust a prompt, and you know when a model is the wrong tool and plain code is the right one.
Build fluency:
you've put agents in front of real users, with guardrails, observability, and a way to roll back.
You use AI tools daily and can tell us specifically where your fluency is strong and where you're still building it.
Must have
7+ years
in full-stack development, ideally on B2B SaaS applications
Multi-agent harnesses:
hands-on experience building multi-agent harnesses in production, not just prototypes or personal projects
MCPs:
you've built MCPs that are used in production
Production systems:
a strong grasp of reliability, observability, permissions, and safe workflow execution
Product and engineering:
you've operated as both, and you're comfortable owning scoping and decisions, not just implementation
Modern stack:
proficiency in React, TypeScript, Node, PostgreSQL, GraphQL, and LangGraph, and you pick up new tools and frameworks quickly
Startup agility:
you've worked at an early-stage startup (under 20 engineers) and you’ve been the one setting direction in that ambiguity, not waiting for it
Low ego:
you're team-first and measure success by what shipped and whether it worked, not by internal politics
Influence
: you’ve shaped roadmap, not just executed it
Clear communication:
you raise concerns and propose solutions before being asked
Strong signal
Background building supply chain, ERP, CRM, B2B marketplace, or accounting software
UX design experience
Agentic systems work beyond the must-haves, such as evaluation frameworks or agent-to-agent protocols
Experience using Claude Code (or similar) to build products on your own
Cannabis industry experience
How we work
We love building with AI.
Trying new models the week they drop, building agents for fun, and forming strong opinions on what works. We invest in it with company-wide AI growth with classes and workshops, AI demo days, AI hackathons, and access to best-in-class models and tools.
Taste in building.
A lot of this role comes down to knowing what to build, what to cut, and what a great agentic experience feels like for the user.
We stay close to the customer.
You'll talk to customers and our GTM team directly, not through a chain of tickets.
You'll build on what we've learned.
You'll have access to the team's combined AI knowledge and the processes and skills we've built.
For the full picture of our culture and who thrives here, see
distru.com/careers
.
Benefits
Our careers page is the best way to get to know us: the full benefits, our yearly offsites, who thrives here, and what the team says about working at Distru.
Here are a few highlights (exact benefits vary by country and employment type):
Fully remote across 4 continents
Employee-friendly option terms: after 2 years, a 10-year window to exercise if you leave
18 days PTO + 11 holidays (sick days don't count toward PTO)
Medical, dental, vision + 401(k) for US employees
The best AI tools available and a generous AI stipend for everything else
Yearly in-person team offsites
Interview process
Application questions: three short written questions in Lever on how you build with LLMs
Recruiter screen (30 min): your background, the most complex AI product you've worked on, and your personal AI tool stack
Technical interview (45–60 min): a deep dive into a complex product you've built, a live harness design discussion, and a screen-share walkthrough of your day-to-day setup
Harness take-home (3–4 hours): spec a real feature on our agentic harness across product and UX, system design, and implementation details
Take-home review (60 min): a technical deep dive into your submission with two engineers, including how your design holds up when a constraint changes
References and offer
Distru was formed by an environment of mutual respect and trust made up by people working together without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by law. We believe that diversity and inclusion among our team members is critical to our success and we proactively strive to recruit, develop and retain the best and brightest people from the most diverse candidate pools we can find all over the world.
Where you land in the range depends on your experience and skills.
Location: Remote
Workplace: Remote
Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform.
More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote.
We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next.
THE ROLE
Our Sales team needs a dedicated data partner, and creator commerce https://kit.com/features/commerce (how creators monetize by selling digital products) is becoming a bigger part of how Kit and our creators scale. Kit is growing, so we're looking for a Senior Analytics Engineer to own Kit's sales and commerce data from end to end.
Accurate sales data gives our team a clear picture of the pipeline and the confidence to make informed decisions. That’s what makes this role so important.
Your primary focus will be Sales: the dbt models that turn our CRM data into trusted pipeline, deal, and funnel metrics, and the Omni dashboards our sales leader and Senior Revenue Operations Manager use to run the business. You'll also model creator commerce data, so we understand what creators sell and earn through Kit, and you'll pick up reporting work with our Product team, such as feature usage reporting. On a small data team, we step outside our usual lanes when the need is there, so the mix will shift over time.
You'll build for two kinds of consumers: people and AI. Teammates increasingly answer their own questions by querying our semantic layer through Omni's AI and MCP connections to AI tools. That means your models, metric definitions, and documentation need to be clear and correct enough for an AI agent to use them without a data teammate in the loop.
This is a full-time individual contributor role for someone who likes being close to the business, enjoys turning messy operational data into numbers people trust, and is happy to work on both the models and the dashboards that sit on top of them. When Sales and Product have clear, reliable data, we help more creators build more valuable businesses with Kit.
YOUR SUPPORT SYSTEM
You'll report to Sam Umachi, Head of Data (Linkedin https://www.linkedin.com/in/samuelumachi/).
Sales and RevOps are your primary partners, who will rely on the models and reporting you own. You'll also partner with our Product team on reporting for features like Visual Automations https://kit.com/features/automations and on how creators use Kit.
Within our data team, you'll work alongside a Staff Analytics Engineer who owns org-wide semantic layer governance and modeling standards, a Senior Data Engineer who owns ingestion and pipelines, and a Senior Business Analytics Partner focused on revenue opportunities. This role has no direct reports.
WHAT YOU'LL DO
- First Week: Work through our onboarding curriculum in Notion and meet the data team, our Senior Revenue Operations Manager, the sales team, and your product partners. Get set up in our core tools: dbt Cloud, GitHub, Amazon Redshift, Omni, HubSpot, Linear, Hightouch and Slack. Set up your AI-assisted development environment and learn the shared AI workflows our data team uses. Open and merge your first small pull request so you learn our review and deployment flow early.
- First Month: Map how HubSpot objects (deals, pipelines and stages, companies, contacts, and owners) flow into our dbt models, and document the gaps. Take over day-to-day ownership of the sales models and Omni dashboards that teammates have been covering. Audit current sales reporting and list where definitions differ or numbers don't reconcile. Get familiar with how commerce data (products creators sell and the revenue they earn through Kit) lands in the warehouse today. Agree with RevOps and Sales on the most important questions they need answered. Review teammates' pull requests and contribute to our shared SQL, dbt, and documentation standards. Share a written reflection with the team on what you've learned and where you'd focus first.
- First Six Months: Ship and maintain well-tested, documented dbt models for core sales metrics, such as pipeline, deal velocity, stage conversion, win rates, and the sales-led funnel. Expose those metrics through the Omni semantic layer, working within the team's governance standards. Rebuild or refresh the core sales dashboards so pipeline reviews and forecasting conversations run on numbers that don't need manual reconciliation. Resolve competing sales metric definitions by writing down the options and tradeoffs, aligning with Sales and RevOps, and documenting the outcome. Model creator-level commerce data, such as products sold, revenue earned through Kit, and conversion, in partnership with data engineering. Write semantic layer descriptions, metric definitions, and documentation that let Omni's AI and MCP-connected AI tools answer routine sales questions correctly, and test them against real questions from Sales, RevOps and Product. Get Sales to the point where routine questions are answered through self-serve, whether in Omni dashboards, Omni's AI, or AI tools connected over MCP, rather than one-off requests.
- First Year: Be the recognized owner of Kit's sales data, the person Sales and RevOps go to first and trust without second-guessing. Give our revenue analysis work the sales and commerce models it depends on, so deeper questions about pipeline health and creator earnings can be answered quickly, thereby enabling us to make creators more successful. Leave your domains well documented and well tested, legible to new teammates, stakeholders, and the AI agents that query our semantic layer. Help raise the team's modeling quality through code review, pairing, and sharing what you learn.
WHAT WILL S.E.T. YOU UP FOR SUCCESS
Skills
- Deep dbt experience. You build modular, tested, documented dbt projects, and you're comfortable with incremental models, snapshots, macros, CI, and scheduled jobs in dbt Cloud or similar.
- Advanced SQL. You reason carefully about grain, joins, and window functions, and you write queries that are readable and performant on a cloud warehouse.
- Data modeling for sales and GTM. You can model deals, pipeline stages and their history, ownership changes, and funnel conversion into clean, reusable structures. You are opinionated on Kimball standards and when a concept should be a fact or dimension.
- CRM data fluency. You know how sales data behaves in a CRM, including stage changes, backdated edits, and custom properties. HubSpot is preferred, but other CRM experience (e.g. Salesforce) applies just as well. We care most that you recognize common CRM patterns.
- AI-assisted development. You use AI code editors and agents (such as Cursor, Claude Code, Codex, or similar) every day, and you validate their output with tests, query results, and review before anything ships.
- Clear written communication. You explain metric definitions, tradeoffs, and data caveats in plain language that Sales, RevOps, and Product partners understand.
- BI and semantic layer experience. You can build dashboards and semantic models in Omni, Looker, or a similar BI tool, and you design metric definitions that people and AI tools can both query correctly.
- Git-based workflows. You keep pull requests small and well described, and you give thoughtful code review.
- Nice to have: Redshift performance tuning (sort and distribution keys), Python for scripting or API pulls, reverse ETL, and experience with product event, billing, payments, or ecommerce data.
Experiences
- Around 7 or more years in analytics engineering or data engineering where you personally shipped production data models.
- Several years of hands-on work building and maintaining production dbt projects.
- Working directly with sales teams and RevOps, and owning reporting they relied on to run the business.
- Owning a data domain over time and evolving its models as the business and its questions changed.
- Working at a SaaS company, ideally one with both a self-serve and a sales-led motion. Commerce, payments, or creator economy experience is a plus, not a requirement.
- Working on a small or remote team where you were trusted to make decisions independently.
Traits
- Ownership and follow-through. You treat your data domains as yours. You notice problems before stakeholders do, close the loop on requests, and finish what you start.
- Judgment. You match rigor to the decision at hand, know when a quick answer is enough and when a request should become a durable model, and say so clearly.
- Flexibility. You're glad to step outside your primary area when another team needs help, and you balance that work against your core commitments openly.
- Teach everything you know. You document as you go, pair generously, and help stakeholders understand the data well enough to use it on their own.
- Work in public. You share progress, open questions, and decisions in writing where the team can see them, including what didn't work.
- Creator success is our success. You remember who's on the other end. A wrong number in a pipeline review means Sales spends time on the wrong creators, and that shapes how carefully you work.
- Do it with excellence. You test your work, review it carefully, and don't ship a number you can't defend.
- Candor with care. You're comfortable pushing back when a request won't answer the real question, and you do it in a way that builds trust.
WHAT WON'T SET YOU UP FOR SUCCESS
- Needing detailed specs or a highly structured environment before you can start.
- Discomfort with ambiguity. Some of our sales and commerce definitions are still evolving, and you'll help settle them.
- Needing several layers of approval to make modeling decisions within your domain.
- Wanting to work only on dashboards, or only on pipelines, rather than across the transformation and BI layers.
- Wanting a strictly fixed scope. Sales comes first, but you'll pick up Product or other work when the business needs it.
- Wanting mostly greenfield work. Much of this role is improving sales models and dashboards that already exist.
- Preferring to take tickets as written rather than partnering with stakeholders on what they need.
- Being skeptical of AI's capabilities, or using AI without good judgment and accountability.
- Expecting a large data team with dedicated specialists for every part of the stack.
WORKING HOURS AND LOCATION
We're 100% remote with team members across the globe. We work mostly on East Coast time - so if you're based on the West Coast of the United States, Europe, or Asia, you might have a few early mornings or late evenings. We do our best to keep things reasonable, but a little time zone juggling comes with the territory.
COMPENSATION + PERKS + BENEFITS
Kit has standardized salaries based on position, no matter where you live. For this role, we're hiring at our level 4 ($172,000). Level is determined based on experience and our interview process.
PERKS + BENEFITS INCLUDE:
- Profit Sharing https://www.linkedin.com/feed/update/urn:li:activity:7454911054947688448/
- Kit equity
- 401k with a 5% match
- We cover up to $2,280 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna
- $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget
- Individual learning + development budget ($3,500/year)
- Creator meetup budget ($50/month) to connect with creators over coffee, lunch, or other in-person meetups
- Gender affirming benefits
- Childcare benefit up to $3,000 annually through JOON
- Twenty (20) days of paid time off during each year of employment
- Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work
- Ten (10) paid holidays a year
- Two weeks of paid sick time each year, including mental health + well being days
- Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year
- Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months
- Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period
- Four-week, paid sabbatical after five years with the team
- Fantastic in-person or virtual retreats with the team twice a year
HOW TO APPLY
We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process:
1. A phone screen with our recruiter (30 min)
2. Hiring manager interview (45 min)
3. Take-home assignment
4. Technical interview (60 min)
We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context.
Kit is an equal opportunity employer
We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply.
We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply.
Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Location: Remote
Workplace: Remote
Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform.
More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote.
We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next.
THE ROLE
Most Kit creators don't have a dedicated Creator Growth Manager, and when their emails start landing in spam, they need someone who can find the cause quickly and explain it in plain language. We're looking for a Deliverability and Compliance Specialist to own deliverability support for that long tail of creators, run Kit's abuse desk, and make the compliance calls that protect the sending reputation every creator on Kit shares.
You'll also build the playbooks, training, and AI-assisted workflows that help Support and contractors handle more deliverability questions on their own, and you'll partner with our infrastructure engineers as we run more of our sending in-house. A creator can't build a lasting business if their emails don't arrive, so this work connects directly to our mission.
This is a full-time individual contributor role for someone who likes digging through headers and bounce logs to find the real cause of a problem, can explain DMARC alignment to a first-time creator without jargon, and is comfortable making a firm call when a situation is gray. You don't wait for someone to tell you what needs fixing. You proactively spot opportunities, identify patterns, and take the initiative to improve deliverability before problems arise.
YOUR SUPPORT SYSTEM
You'll report to Alyssa Dulin https://www.linkedin.com/in/alyssadulin/, Director of Creator Success, and collaborate closely with:
- Our Deliverability team: a Deliverability Lead who supports our highest-value accounts and leads deliverability education, and a Deliverability Specialist who onboards and ramps up large senders moving to Kit
- Our infrastructure engineers, who run Kit's sending infrastructure
- Our compliance and anti-abuse engineers, who build the automated checks that keep spammers off Kit
- Product Specialists and the Support team, who handle the front line and escalate deliverability issues to you
- Customer Success Managers (we call them Creator Growth Managers at Kit), Sales and Migrations, and Product Managers
WHAT YOU'LL DO
- First Week: Get set up in Kit, our admin tools, and our support and ticketing systems, and meet our distributed team in Get To Know You chats (GTKYs). Meet the deliverability team and get an introduction on the current projects. Read our deliverability playbooks and SOPs, and get access to the monitoring tools you'll use every day: Google Postmaster Tools, Microsoft SNDS, blocklist monitoring, and our internal delivery dashboards.
- First Month: Shadow the Deliverability team and Product Specialists on deliverability tickets, account approvals, and abuse reports, then start answering queue tickets with review. Join the daily monitoring rotation (blocklist delisting, Postmaster and delivery monitoring) and the weekly Deliverability team meeting. Learn how account approvals, compliance flags, and our in-house sending platform work. By the end of the month, work deliverability tickets and abuse reports on your own and send your first delisting requests. Project: build a recurring report showing the trending deliverability ticket reasons so we understand what’s causing how to reduce friction for customers and how to solve it
- First Six Months: Own the deliverability support queue for creators without a dedicated CGM: spam-folder placement, bounces, authentication and DMARC setup, and escalations from Product Specialists. Own compliance end to end, from new-account approvals and compliance flags to pausing or closing accounts that put our shared reputation at risk.Run Kit's abuse desk. You'll write and share a strategy that covers coverage, response-time targets, escalation paths, and quality checks, then put it in place so routine spam, phishing, and blocklist reports follow clear SOPs while you take the hardest cases yourself. Be the go-to contact for day-to-day mailbox provider issues with Microsoft, Gmail, Yahoo, Comcast, and regional providers, and write an incident runbook for blocklistings and provider throttling. Track the queue with a simple scorecard (volume, first response time, and escalation rate) and share what you learn with the team. Run training sessions for Support and ship your first process or AI improvements, like cleaner ticket categorization or better account data for our AI support agent, so more deliverability tickets get solved without escalation..
- First Year: Deliverability support is faster and more consistent for every creator on Kit, including the ones who never talk to a CGM. Your playbooks, help center articles, and AI-assisted workflows are what Support, CGMs, and contractors reach for first, and fewer tickets need to come to you. You've led at least one cross-team fix with infrastructure for a recurring problem you spotted in the queue, such as an alert when a creator's domain authentication breaks or a check for sudden signup spikes. You're helping shape the internal tooling and alerting our in-house sending needs, and you take part in industry groups like M3AAWG.
WHAT WILL S.E.T. YOU UP FOR SUCCESS
Skills
Must haves
- Deep working knowledge of email authentication (SPF, DKIM, DMARC, alignment, and BIMI basics), plus the ability to read raw message headers and SMTP bounce and deferral codes
- Hands-on use of Google Postmaster Tools and Microsoft SNDS/JMRP, and comfort working with major blocklists (Spamhaus, Abusix, Barracuda, Spamcop, and others) and their delisting processes
- A clear understanding of Gmail and Yahoo bulk sender requirements, including authentication, one-click unsubscribe (RFC 8058), and spam-rate thresholds
- Data fluency: you can pull bounce, complaint, and engagement data together, find the root cause, and explain it so others can act on it
- Hands-on abuse handling: you can work an abuse report or escalation start to finish, from finding the account and assessing the evidence to acting, replying to the reporter, and documenting the decision
- Process building: you can turn repeat work into SOPs, playbooks, and quality checks that a contractor or teammate can follow
- Clear, calm written communication with creators, teammates, and postmasters
- Using AI tools to research, summarize, and draft, and helping teammates do the same, with the judgment to keep a person on final compliance calls
Nice-to-haves:
- Experience with MTA logs or delivery observability tools (KumoMTA, PowerMTA, Postfix, Kibana/Elasticsearch, or SQL and BI tools like Mode)
- Familiarity with feedback loops, spam traps, list bombing, and bot-signup patterns
- Familiarity with CAN-SPAM, CASL, and GDPR as they apply to marketing email
- Experience with Intercom, HubSpot, or a similar ticketing tool
- Experience building or tuning AI support workflows or macros
Experiences
Must-haves:
- 4+ years in email deliverability, compliance, trust and safety, or technical support at an ESP, mailbox provider, or high-volume sender
- Handling escalated customer tickets end to end, including with customers who are frustrated
- Making account-level compliance or abuse decisions, such as approving, suspending, or closing accounts
- Working an abuse desk or abuse mailbox directly: spam and phishing complaints, provider and blocklist reports, and escalations
- Leading the fix for a recurring deliverability or compliance problem that needed help from more than one team
Nice-to-haves:
- Supporting senders on shared IP pools at an ESP
- Setting abuse or trust and safety strategy, or directing contractors or vendors on a support or abuse queue
- Working directly with mailbox provider postmaster teams
- Participating in M3AAWG or other industry groups
- Creating educational content, like help docs, training, workshops, or podcasts
- Working with creators, digital entrepreneurs, or small businesses
Traits
- You pick up problems that fall between teams without waiting for permission, and you follow them through until they're closed.
- You test a hypothesis against the evidence before you act, and you frame problems clearly enough that others trust your analysis.
- You protect the reputation every creator shares while staying fair and kind to the creator in front of you, and you help them understand the reasoning behind a decision.
- You turn what you learn into docs, templates, and training that others use, and you adjust how you teach to fit the audience.
- You hold a high bar for your work, and you push back respectfully, with data, when something puts our reputation at risk, even when Sales or leadership would prefer a different answer.
- You share in-progress work and risks early so the team can solve problems together.
WHAT WON'T SET YOU UP FOR SUCCESS
- Treating deliverability as a set of macros rather than an investigation that needs judgment
- Discomfort saying no to a creator or a teammate when our shared reputation is at stake
- Waiting for someone to assign you work when you can already see the problem
- Needing a fixed playbook, since our sending stack and processes are changing as we bring more sending in-house
- Keeping knowledge in your head instead of writing it down for the next person
- Preferring to work without AI tools
WORKING HOURS AND LOCATION
We're 100% remote with team members across the globe. We work mostly on East Coast time - so if you're based on the West Coast of the United States, Europe, or Asia, you might have a few early mornings or late evenings. We do our best to keep things reasonable, but a little time zone juggling comes with the territory.
For this role, we're looking for someone based in North America, with working hours that give us solid US time zone coverage of the deliverability queue.
COMPENSATION + PERKS + BENEFITS
Kit has standardized salaries based on position, no matter where you live. For this role, we're hiring at our level 3 ($118,000 USD). Level is determined based on experience and our interview process.
PERKS + BENEFITS INCLUDE:
- Profit Sharing https://www.linkedin.com/feed/update/urn:li:activity:7454911054947688448/
- Kit equity
- 401k with a 5% match
- We cover up to $2,280 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna
- $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget
- Individual learning + development budget ($3,500/year)
- Creator meetup budget ($50/month) to connect with creators over coffee, lunch, or other in-person meetups
- Gender affirming benefits
- Childcare benefit up to $3,000 annually through JOON
- Twenty (20) days of paid time off during each year of employment
- Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work
- Ten (10) paid holidays a year
- Two weeks of paid sick time each year, including mental health + well being days
- Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year
- Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months
- Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period
- Four-week, paid sabbatical after five years with the team
- Fantastic in-person or virtual retreats with the team twice a year
HOW TO APPLY
We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process:
1. A phone screen with our recruiter (30 min)
2. Hiring manager interview (45 min)
3. Take-home assignment
4. Panel interview (60 min)
We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context.
Kit is an equal opportunity employer
We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply.
We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply.
Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Location: Multiple Countries
Nitka Technologies
develops software for customers in the US and Europe and brings together about 300 professionals from Eastern Europe, North and South America, Armenia, Georgia and Kazakhstan.
We are looking for an experienced
Software Developer
for a long-term project.
The customer
is a company in California, an industry leader in the sale of tickets to events in Europe and the USA.
We offer 100% remote, full-time work.
Requirements:
Software development experience, preferably in Java or Python;
Experience using Claude Code or similar agentic development platform;
Strong SQL skills;
Experience with Databricks;
Experience with Gitlab and Ci/CD;
Experience with Salesforce Marketing Cloud;
Experience with AWS and Terraform;
Spoken English at Intermediate level or higher;
;
Working conditions:
Remote work with no time trackers
Full-time (8 hours/day)
Flexible schedule with core overlap during US working hours
Attractive USD compensation
Paid vacation, holidays, sick leaves
Location: Remote (US)
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Every approval request, receipt reminder, payment alert, and card notification Ramp sends has to reach the right person, on the right channel, at the right time. When it does, finance teams close faster and employees spend less time chasing tasks. When it doesn't, a missed message can mean a stalled approval, a late payment, or a flood of notifications nobody asked for.
Ramp's Communications Platform team builds the shared system that every product team uses to reach customers. It handles transactional messages across email, SMS, push, Slack, Microsoft Teams, and WhatsApp, including templating, delivery, retries, digesting, user preferences, and delivery monitoring. The team also supports the conversational experiences that let customers work with Ramp directly from the channels they already use.
We're looking for a backend engineer to own a core part of that platform. You'll take responsibility for an area such as message delivery and channel integrations, communication preferences, or platform reliability and scale, set its technical direction within the team, and keep it correct and dependable as message volume and the number of teams building on it grow. You'll work closely with product, design, and engineering partners across Ramp to make communications faster, more reliable, and easier for every team to build on.
WHAT YOU'LL DO
- Own the design and evolution of a core part of Ramp's communications platform, from technical design through launch, monitoring, and iteration
- Build and extend integrations with messaging channels and delivery providers, including email, SMS, push, and workplace chat tools such as Slack and Microsoft Teams
- Design delivery workflows that are idempotent, retry safely, and confirm successful delivery, so customers reliably get the messages they need without duplicate sends
- Build communication preferences and controls that let users and administrators decide what they receive and where
- Make the platform simple and safe for other Ramp engineers to build on, with clear abstractions, strong defaults, and good developer tooling
- Improve the reliability, performance, and observability of the platform as message volume grows
- Drive technical direction for your area and raise the engineering bar through design reviews, code reviews, and mentorship
WHAT YOU'LL NEED
- Experience designing, building, and operating production backend systems, including APIs, data models, and asynchronous workflows
- A track record of owning a system or product area end to end and shaping its technical direction over time
- Strong system design judgment, especially around reliability, idempotency, and correctness in high-volume distributed systems
- Product sense: you care about the experience of the people receiving each message, not just the ticket, and you balance speed with quality
- Clear communication and a collaborative approach to technical decisions across product, design, and engineering
NICE TO HAVES
- Experience building notification, messaging, or communications platforms
- Experience integrating with messaging providers or channel APIs, such as Twilio, SendGrid, Slack, Microsoft Teams, or WhatsApp
- Experience building internal platforms or shared services used by many engineering teams
- Experience scaling high-volume, event-driven, or queue-based systems
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Bellevue
Workplace: OnSite
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
AI ENGINEER INTERN
BELLEVUE, WA – ONSITE/HYBRID
12 WEEK SUMMER INTERNSHIP (MAY/JUNE - AUGUST/SEPTEMBER 2027)
UiPath is a global leader in business orchestration and automation. Our platform helps enterprises coordinate end-to-end processes across AI agents, robots, people, and systems, with the governance needed to run agentic automation at scale.
As an AI Engineer Intern, you will help build the AI agents that run on our platform. You will contribute to core components, with a focus on developing capabilities like Context Grounding, Conversational Agents, and Agent Memory. These essential services give our AI agents the foundation to understand and interact effectively with enterprise data and applications.
WHAT YOU’LL DO AT UIPATH:
- Contribute to the design, development, and operation of AI-driven components within the UiPath platform.
- Assist in the implementation of features and systems related to our AI services.
- Collaborate with senior engineers to ensure software deliverables meet high standards of quality and performance.
- Engage with and learn engineering best practices, including CI/CD, testing, and operational excellence.
- Stay current with emerging technologies in AI and Generative AI.
- Work closely with product managers, UX designers, and other engineers to understand and contribute to the technical product roadmap.
- Participate in addressing customer tickets and begin to form a perspective on customer pain points.
- Understand key customer scenarios and help automate them through testing.
WHAT YOU’LL BRING TO THE TEAM:
- Currently pursuing an MS or PhD in Computer Science, Engineering, AI, or a related technical field.
- Up to 1 year of software engineering experience through internships, research, or coursework.
- A foundational understanding of Generative AI (GenAI) technologies, with exposure to Large Language Models (LLM) or Retrieval-Augmented Generation (RAG) being highly valuable.
- Strong proficiency in programming languages such as Python (especially with AI/ML frameworks), TypeScript, or C#.
- A solid grasp of object-oriented programming principles and computer science fundamentals, including data structures and algorithms.
- An understanding of API design (REST, gRPC) and asynchronous programming concepts.
- Experience using AI coding assistants (such as GitHub Copilot, Cursor, or Claude) to write, debug, and refactor code, with the judgment to review and test AI-generated output before relying on it
- An ability to work effectively within a globally distributed team.
- Excellent communication skills and the ability to articulate technical concepts.
- A willingness to seek feedback and apply best practices to improve performance.
#LI-RW1
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: London, United Kingdom
Workplace: onsite
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter and more sustainable future for all. Our institutions offer the broadest range of industry-relevant skills through inclusive, accessible and digital-first learning. We offer a choice of career-enhancing certificates, degrees and post-graduate level qualifications, equipping our thriving multi-national community of students for lifelong success. Our world-leading network and state-of-the-art institutions power the upskilling of our students worldwide.
As an Assistant Facilities Manager, you will support the Building Manager in the day-to-day operation of university campus buildings, helping to ensure a safe, compliant, welcoming, and high-performing environment for students, staff, and visitors. Supporting our institutions by enabling them to focus on providing our students with the best education experiences. Your mission is to create an inspiring educational environment that enables our institutional stakeholders to succeed and every student to thrive.
Summary of role:
Act as the first point of contact for facilities-related enquiries, delivering excellent customer service to students, staff, visitors and stakeholders.
Support the day-to-day operation of campus buildings, overseeing maintenance activities, contractor performance and essential facilities services including cleaning, security and waste management.
Assist with health, safety and compliance activities, including inspections, audits, statutory testing, risk assessments and emergency procedures.
Maintain accurate facilities records, compliance documentation and management system data, while supporting budgeting, reporting and sustainability initiatives.
Contribute to building improvement, refurbishment and operational projects, identifying opportunities to enhance service quality, efficiency and the campus experience.
Requirements
Essential
Facilities Management qualification, apprenticeship, or equivalent practical experience.
Health & Safety qualification (or willingness to work towards one).
Experience within facilities, estates, property or building services.
Strong customer service, stakeholder management and communication skills.
Good understanding of facilities management and workplace health & safety.
Strong organisational, administrative and Microsoft Office skills.
Ability to manage priorities, solve problems and work proactively.
Desirable
NEBOSH General Certificate and/or IWFM membership.
Experience in higher education, commercial office or multi-occupancy environments.
Experience using CAFM systems and supporting health & safety compliance.
Knowledge of hard and soft FM services, contractor management and statutory compliance requirements.
Experience working with Building Management Systems (BMS).
What we offer:
Contributory Pension Scheme -
5% personal contribution & 3% Company contribution, so you can build long-term financial security with added benefits of the company contributions.
Season Ticket Loan (T&C's apply) -
spread the cost of your commute with an interest-free travel loan.
Training & Development opportunities (T&C's apply) -
access to short courses via FutureLearn and Group-wide professional development programmes.
Staff Discount Scheme -
via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics, etc
Employee Assistance Programme -
confidential support for your wellbeing, whenever you need it.
We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search.
GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.
Our data privacy policy can be viewed
here
.
Location: London, United Kingdom
Workplace: onsite
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter and more sustainable future for all. Our institutions offer the broadest range of industry-relevant skills through inclusive, accessible and digital-first learning. We offer a choice of career-enhancing certificates, degrees and post-graduate level qualifications, equipping our thriving multi-national community of students for lifelong success. Our world-leading network and state-of-the-art institutions power the upskilling of our students worldwide.
As an Assistant Facilities Manager, you will support the Building Manager in the day-to-day operation of university campus buildings, helping to ensure a safe, compliant, welcoming, and high-performing environment for students, staff, and visitors. Supporting our institutions by enabling them to focus on providing our students with the best education experiences. Your mission is to create an inspiring educational environment that enables our institutional stakeholders to succeed and every student to thrive.
Summary of role:
Act as the first point of contact for facilities-related enquiries, delivering excellent customer service to students, staff, visitors and stakeholders.
Support the day-to-day operation of campus buildings, overseeing maintenance activities, contractor performance and essential facilities services including cleaning, security and waste management.
Assist with health, safety and compliance activities, including inspections, audits, statutory testing, risk assessments and emergency procedures.
Maintain accurate facilities records, compliance documentation and management system data, while supporting budgeting, reporting and sustainability initiatives.
Contribute to building improvement, refurbishment and operational projects, identifying opportunities to enhance service quality, efficiency and the campus experience.
Requirements
Essential
Facilities Management qualification, apprenticeship, or equivalent practical experience.
Health & Safety qualification (or willingness to work towards one).
Experience within facilities, estates, property or building services.
Strong customer service, stakeholder management and communication skills.
Good understanding of facilities management and workplace health & safety.
Strong organisational, administrative and Microsoft Office skills.
Ability to manage priorities, solve problems and work proactively.
Desirable
NEBOSH General Certificate and/or IWFM membership.
Experience in higher education, commercial office or multi-occupancy environments.
Experience using CAFM systems and supporting health & safety compliance.
Knowledge of hard and soft FM services, contractor management and statutory compliance requirements.
Experience working with Building Management Systems (BMS).
What we offer:
Contributory Pension Scheme -
5% personal contribution & 3% Company contribution, so you can build long-term financial security with added benefits of the company contributions.
Season Ticket Loan (T&C's apply) -
spread the cost of your commute with an interest-free travel loan.
Training & Development opportunities (T&C's apply) -
access to short courses via FutureLearn and Group-wide professional development programmes.
Staff Discount Scheme -
via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics, etc
Employee Assistance Programme -
confidential support for your wellbeing, whenever you need it.
We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search.
GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.
Our data privacy policy can be viewed
here
.
УдалённоPoland
География найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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London, England; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Aberdeen, United Kingdom; We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities
ГибридseniorNew York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)
УдалённоМожно работать из любой страны
УдалённоseniorWe do our best to keep things reasonable, but a little time zone juggling comes with the territory
УдалённоseniorWe do our best to keep things reasonable, but a little time zone juggling comes with the territory; For this role, we're looking for someone based in North America, with working hours that give us solid US time zone coverage of the deliverability queue
УдалённоRemote (US); Relocation expense coverage to NYC or SF (if needed)