Location: Philippines; Singapore
Workplace: remote
Help Us Build The Future of Travel
At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world.
Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy.
We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone.
Your Next Destination
Location: Remote.
Contract: Full-time, permanent.
Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74
Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async.
Responsibilities:
Manage high-exposure multi-faced projects to ensure effective execution of Airalo’s strategy
Coordinate internal deliverables and external efforts to guarantee the successful and timely delivery of projects.
Representing Airalo as the project managing interface to mobile networks, vendors, and service partners on a global scale
Managing vendors and suppliers to comply on time, budget, and quality
Establishing and maintaining professional internal and external communication
Applying best practices and standards to elevate our project governance framework
Define and measure key aspects of the projects’ performance
Effectively tracking, driving, and reporting project status
Create project time plans including vendors, deliverables, milestones, critical paths
Analyze risk, define mitigation plans, and proactively act on them
Making decisions for resource leveling and project prioritizations
Ensure top quality assurance practices are applied, and cooperate with Engineering and Quality Assurance teams to achieve this
Managing and assuring regulatory compliance for the projects targeting new markets
Orchestrating Legal and Product Management efforts to achieve the above if needed
Coordinate technical activities of integrating new networks into the existing Airalo platform
Serve as first-level escalation point in case of shortcomings of whatever nature
Must have:
3 years minimum relevant experience in the mobile telco industry
6 years minimum experience in enterprise software deployment and integration projects
Sound understanding of eSIM technology and use cases.
Understanding of Mobile Roaming use cases and details like passive/active roaming, international calling, and sponsored roaming.
Knowledge and experience in diverse Project Management Methodologies diverting from Waterfall to Agile.
PMP, Prince, Agile PM training and certification are good to have.
State-of-the-art project planning and execution skills: Scope, time, budget, resource management, Dependencies, Critical Path, Risk management, status reporting.
Problem-solving attitude.
Excellent English skills in writing, speaking, and reading (business fluent).
Nice to have:
Basic understanding of Telecommunication Network technologies like Mobile Core and OSS/BSS.
International working experience is highly preferred
Why People Join Us
We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first.
Our team spans 60+ countries, united by a shared belief that great work happens when people are trusted to own what they do. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one.
As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact - from anywhere in the world.
Before You Hit Apply
By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy
We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.
At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍
This role is remote and open to candidates across our supported locations in APAC. The range below reflects the full salary range for this role across the countries where it's available:
📍 Singapore: SGD 130,400 – SGD 187,500
📍 Philippines: ₱2,598,800 – ₱3,898,200
Your Home Destination: 🛫 Local market rates and cost of living vary. Your specific range within this band depends on where you're based, and there's room to discuss what's right for the person and the role. We'll walk through your range together on your first call with our Talent team so we're aligned for takeoff! 🎒✨
Location: Singapore; Korea
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
As the Senior Director of Solutions Architecture for Asia Pacific at Cohere, you will own Solutions Architecture across the region. Our customers here are banks, telcos, industrials and governments who cannot send their data to someone else’s cloud, and who are past experimenting and into production. You will lead the team that makes those deployments real, and you will be accountable for the technical win across the region.
This is a build. Today a Solutions Architecture team covers Korea, Japan and Southeast Asia. You will own that team, grow it, and build the in-region depth this market needs. You will be expected to open doors on your own credibility and network from your first weeks, set direction for the function, sit on the Solution Architecture leadership team alongside the regional leaders for the Americas and EMEA, and contribute to company-wide decisions with your peers across Sales, Product and Engineering.
IN THIS ROLE, YOU WILL:
- Build and Lead the Team: Hire, coach and develop the Asia Pacific Solutions Architecture organization, and establish in-region depth rather than relying on support flown in from other regions.
- Open Doors Across the Region: Bring industry knowledge, technical credibility and an existing network to get Cohere into strategic accounts quickly. This is the central expectation of the role and you should expect to be measured on it.
- Own the Technical Win: Be personally accountable for the technical outcome of the region’s most strategic pursuits, and be in the room for the ones that decide the year.
- Set Direction for the Function: Define the vision, strategy, coverage model and operating rhythm for Asia Pacific Solutions Architecture across three markets that buy differently and regulate differently.
- Architect Sovereign and Regulated Deployments: Lead customers into secure, scalable, production-ready agentic AI deployments across cloud, hybrid, VPC, on-premises and air-gapped environments, which is where much of this region’s demand sits.
- Build Repeatable Solution Practices: Establish scalable solution-selling methodologies, industry playbooks, executive narratives, business cases and technical delivery frameworks that improve consistency and win rates.
- Partner with Regional Sales Leadership: Own territory, coverage and pipeline jointly with the Asia Pacific sales leader, and be accountable for the number together.
- Shape Product Direction: Partner closely with Product and Engineering to translate Asia Pacific customer needs into platform improvements and roadmap priorities. You will be one of a handful of people who can tell our product organization what this region actually requires.
KEY RESPONSIBILITIES:
- Build and develop the Asia Pacific Solutions Architecture team through hiring, coaching, performance management and career development.
- Partner with regional Sales leadership to pursue and close strategic enterprise opportunities across financial services, telecommunications, industrials, technology and the public sector.
- Establish and own the regional coverage model across Korea, Japan and Southeast Asia, and make the case for where the team grows next.
- Lead executive workshops, discovery sessions, solution presentations and technical deep dives with C-suite and senior customer stakeholders.
- Develop business cases, solution architectures, implementation roadmaps and technical proposals that align customer objectives with Cohere’s platform.
- Guide customers through the deployment of enterprise AI solutions, ensuring scalability, security, governance, data residency and operational readiness.
- Create repeatable solution assets, industry playbooks and best practices that enable the team to consistently deliver high-quality customer engagements.
- Collaborate cross-functionally with Product, Engineering, Sales and Customer Success to ensure alignment between customer needs and platform evolution, and contribute to decisions that reach beyond your own function.
- Serve as the voice of the region by capturing customer feedback and competitive insights that influence product strategy.
- Own and report on the region’s operational and commercial metrics, including technical win rates, pipeline health, coverage and team performance.
WHAT WE’RE LOOKING FOR:
- Leadership Experience: 15+ years in Solutions Architecture, Solutions Engineering, Technical Consulting or Enterprise Architecture, including 7+ years leading customer-facing technical teams, and a record of developing people into senior and leadership roles.
- Regional Depth and Network: You have built or run a technical organization across more than one Asia Pacific market, you understand how enterprise technology is actually bought in each of them, and you have a network of senior technical and executive relationships you are willing to be measured on.
- People Leadership: A proven record of hiring, coaching and developing high-performing Solutions Architecture or Solutions Engineering teams, including building a team in-region from a small base.
- Hands-On Technical Credibility: You are technical enough to be believed by a strong engineering bench. You have put real AI systems into production, you can pressure-test your team’s architecture, and you can be the most useful person in a design conversation when it matters. We care far more about what you have deployed, and what broke, than about which models you can name.
- Commercial Acumen: A demonstrated ability to partner with enterprise Sales leadership, influence strategic deals, and articulate business value to executive stakeholders. You have carried a number and can point to deals you personally moved.
- Executive Presence: You command a room. You are credible in front of a CEO and their business leaders as well as a Chief Information Officer, a Chief AI Officer or a Chief Information Security Officer, and you can move between the business case and the architecture without losing either audience.
- Technical Expertise: A strong understanding of modern AI architectures, including large language models, agentic systems, retrieval, enterprise integrations, cloud platforms, hybrid and on-premises deployments, security and governance.
- Enterprise Experience: Experience designing and delivering enterprise technology solutions in complex, regulated or large-scale environments.
PREFERRED QUALIFICATIONS:
- Experience building an AI, machine learning or data science function inside a large regulated enterprise, and taking it into production.
- Depth in Asia Pacific financial services, telecommunications or the public sector.
- Experience deploying into environments where the customer controls the infrastructure, including on-premises, sovereign and air-gapped deployments.
- Background in enterprise AI, cloud, or data platform companies, or applied AI consulting organizations.
- Experience building repeatable solution-selling methodologies and helping generalist technical teams operate at a consistently high level.
- Working proficiency in a regional language in addition to English.
- Experience operating in high-growth environments where speed, ownership and cross-functional collaboration are critical.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Dubai; United Arab Emirates; Riyadh
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
ABOUT THE ROLE
We are building a Government Affairs and Public Policy (GAPP) team with the ambition and expertise to help shape one of the world's most dynamic environments for artificial intelligence and digital innovation.
As our Government Affairs Lead for the Middle East, you will help establish and strengthen Cohere's presence across the United Arab Emirates, the Kingdom of Saudi Arabia, and the other Gulf Coast countries ensuring the company's voice contributes to the development of AI policy, digital transformation, public-sector innovation, procurement, and economic diversification initiatives.
This is an exciting opportunity for an experienced government affairs professional who thrives at the intersection of government, technology, and public policy, and who wants to help position Cohere as a trusted partner supporting the region's ambitions to become a global leader in artificial intelligence.
You will work alongside experienced policy leaders, collaborate closely with senior executives, and contribute directly to Cohere's strategic growth across two of the world's fastest-growing AI markets.
KEY RESPONSIBILITIES:
- Report directly to Cohere's Head of EMEA Government Affairs & Public Policy, partnering closely with senior leadership, legal, public policy, responsible AI, communications, and commercial teams to develop and execute Cohere's government affairs and stakeholder engagement strategy across the UAE and the Kingdom of Saudi Arabia.
- Serve as Cohere's primary government affairs representative across the region, building trusted relationships with ministries, regulators, government authorities, public-sector organizations, sovereign entities, and innovation agencies.
- Monitor and assess legislative, regulatory, and public policy developments affecting artificial intelligence, cloud computing, data governance, cybersecurity, digital infrastructure, and emerging technologies across the region.
- Support policy advocacy by developing consultation responses, policy submissions, briefing materials, executive talking points, and stakeholder engagement strategies related to AI regulation, digital economy initiatives, technology policy, and public procurement.
- Partner closely with commercial and public sector sales teams to support business development opportunities across government, financial services, telecommunications, energy, and other regulated industries.
- Collaborate with communications, marketing, and public relations teams to ensure consistent and effective messaging regarding Cohere's approach to responsible AI, innovation, and technology policy.
- Represent Cohere in industry associations, public-private partnerships, conferences, and policy forums across the Middle East.
- Develop and manage relationships with external government affairs consultants, advisors, and trade associations across the region.
- Ensure all government engagement, lobbying, and political activities are conducted in full compliance with applicable local laws, regulations, and company policies.
- Contribute to broader regional government affairs initiatives across the GCC and support cross-functional projects involving international stakeholders.
QUALIFICATIONS
- 7+ years of experience in government, a ministerial office, public policy, diplomacy, public-sector consulting, regulatory affairs, corporate government affairs, or a leading industry association.
- Strong understanding of the policymaking, regulatory, and public-sector landscape in either the United Arab Emirates or the Kingdom of Saudi Arabia, with the ability to quickly develop expertise across both markets.
- Experience building trusted relationships with senior government officials and public-sector stakeholders.
- Familiarity with AI policy, digital transformation, innovation policy, cloud technologies, public procurement, or technology regulation.
- Excellent written and verbal communication skills in English. Professional proficiency in Arabic is highly desirable.
- Strong analytical skills with the ability to translate complex policy developments into clear business implications and actionable recommendations.
- A collaborative mindset and the ability to work effectively across international, cross-functional teams spanning multiple time zones.
- An entrepreneurial, self-starter mentality with excellent stakeholder management and project execution skills.
- Passion for artificial intelligence, emerging technologies, and the opportunity to help shape the policy environment supporting responsible AI adoption.
- An undergraduate degree in political science, international relations, public policy, law, business, economics, or a related field (or equivalent practical experience).
PREFERRED QUALIFICATIONS
- Professional proficiency in Arabic.
- Existing relationships with government stakeholders in both the UAE and Saudi Arabia.
- Experience engaging with GCC institutions or regional organizations.
- Experience in enterprise software, cloud computing, artificial intelligence, or another emerging technology sector.
- Experience supporting government procurement, digital transformation, or national AI initiatives.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Montreal, Canada
ON-SITE IN MONTREAL IS PREFERRED; REMOTE OR HYBRID IS POSSIBLE FOR THE RIGHT CANDIDATE.
* OPEN TO US AND EUROPE BASED CANDIDATES *
As part of the the Software Integration Team, you will serve as the technical focal point for software integration planning and execution, overseeing contributions from various development teams (e.g., digital processing, embedded control, test automation, and ground segment). You will define
the integration strategy, verify interfaces, lead validation activities, and review the documentation and development plans to ensure alignment with system-level requirements
TASK
• Define and maintain the software integration strategy and schedule across multiple teams and subsystems.
• Ensure the compatibility of software interfaces between digital payload units, system controllers, and test systems.
• Oversee the integration and test campaigns of software components in lab environments and, later, in system-level payload testing.
• Drive the verification and validation (V&V) process for integrated software, ensuring traceability to system requirements.
• Coordinate closely with systems engineering to ensure software behavior aligns with payload-level functional and performance expectations.
• Review software development plans, ICDs, interface documentation, test reports, and release notes to confirm completeness and compliance.
• Identify integration risks early and support troubleshooting, debugging, and resolution of system-level software issues.
• Foster collaboration across software, hardware, and systems teams to ensure robust and consistent integration practices.
MUST HAVES
• Bachelor’s degree in Software Engineering, Computer Science, Electrical Engineering, or related field.
• 5+ years of experience in software development and integration, preferably in the aerospace or telecommunications domain.
• Strong experience leading software integration activities in complex, distributed systems.
• Good understanding of digital telecommunications payloads, especially architectures involving Software Defined Radio (SDR) and digital beamforming.
• Familiarity with embedded software, real-time operating systems (RTOS), FPGA interfaces, and communication protocols.
• Hands-on knowledge of test automation, CI/CD practices, and tools such as GitLab, Jenkins, Python, MATLAB, and Docker.
• Ability to coordinate across disciplines and manage technical risks associated with software integration.
• Must be eligible to work in Canada and capable of obtaining necessary security clearance.
COMPLIMENTARY SKILLS/KNOWLEDGE
• Previous experience in Space and/or Constellation Operations
• Knowledge of requirements Management tools such as DOORS/Windchill/Jama
• Demonstrated capability to efficiently work autonomously and with little to no supervision
• Strong written and verbal communications skills in English, knowledge of French will be considered favorably
Location: Dammam, Saudi Arabia
The Enterprise Communications Architect is responsible for defining, designing, and governing the enterprise communications architecture strategy across data networks, transmission networks, and satellite communication domains. The role provides architectural leadership to ensure the development of scalable, secure, and future-ready communication solutions aligned with enterprise business objectives and technology strategies.
Key Responsibilities:
Develop and maintain enterprise communications architecture frameworks, standards, and reference designs.
Define target-state architectures and strategic roadmaps for enterprise data networks, transmission networks, and satellite communication platforms.
Provide architecture governance and review solution designs to ensure alignment with enterprise standards and best practices.
Lead the evaluation, selection, and adoption of communication technologies and architectural solutions.
Ensure communication architectures support scalability, reliability, security, and operational efficiency.
Collaborate with enterprise architects, infrastructure teams, cybersecurity teams, and business stakeholders to align technology solutions with organizational goals.
Provide technical guidance and architectural recommendations for complex communication initiatives.
Assess current communication environments and identify opportunities for modernization and optimization.
Establish design principles, patterns, and governance processes for enterprise communication solutions.
Qualifications:
Bachelor’s degree in Computer Engineering, Telecommunications Engineering, Information Technology, or a related discipline.
Master’s degree preferred.
Professional certifications in enterprise architecture, networking, or telecommunications are preferred.
Experience:
15+ years of experience in enterprise communications architecture, network architecture, or related technology domains.
Extensive experience designing and governing enterprise-scale communication networks.
Strong knowledge of data networks, transmission networks, and satellite communication technologies.
Proven experience developing architecture standards, reference models, and technology roadmaps.
Location: Remote, Singapore
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Customer Success Architect, you'll serve as a trusted strategic advisor and technical authority to some of GitLab's most complex and high-value Enterprise and Government customers across Singapore. In this role, you will be driving and shaping how our largest customers adopt GitLab's intelligent DevSecOps platform to achieve their business goals and realise meaningful, long-term outcomes. You will be working closely with customers after the sale to turn pre-sales command plans into clear success plans, guide them through their customer journey, and drive adoption, utilization, and technical maturity. You will also be directly influencing renewal and expansion decisions through your post-sales engagements with executive-level decision makers in the account.
This is a senior individual-contributor role for someone who has already led high-stakes pre or post sales customer engagements in large complex accounts across multiple industry domains to drive quantifiable business outcomes..The individual is comfortable operating with ambiguity, and can credibly advise VP- and C-level stakeholders on business transformation, application modernization, platform strategy, architecture, and organizational DevSecOps transformation. You'll also be shaping playbooks and best practices, and acting as an escalation point for the team's most technically or politically complex situations.
Reporting into the APJ Customer Success organization, you'll own a portfolio of GitLab's most strategic enterprise and Government accounts, act as the executive-level technical liaison for these accounts, and drive cross-functional resolution of their highest-priority issues — coordinating and, where needed, directing the efforts of Product Management, Engineering, Sales, Professional Services, and Support. You'll bring deep technical expertise in CI/CD, cloud platforms, multi-cloud, hybrid architecture and enterprise DevSecOps practices.You will use that expertise to shape customers' long-term platform strategy, apply best practices, configure GitLab for their environments and stay current with platform capabilities. In your first year, success will look like establishing yourself as the trusted senior advisor across a portfolio of flagship accounts, building strong relationships with key stakeholders, materially improving and increasing platform maturity, leading retention and renewal conversations, increasing customer satisfaction across your portfolio and contributing to the broader CSA team's technical standards and ways of working.
Some examples of our projects:
Turning pre-sales command plans into measurable customer success plans that align technical adoption with business outcomes
Leading and driving the technical strategy behind a large-scale DevSecOps platform consolidation for a regulated Enterprise account or Government, including guiding enterprise customers on GitLab best practices across CI/CD, DevSecOps, cloud architecture, TCO, applying compliance and architecture as well as business case presentations to customer executives
Owning end-to-end resolution of a critical, multi-team escalation for a flagship account — driving root cause analysis, coordinating Engineering/Product/Support, and personally briefing customer executives on remediation
What you’ll do
Owns a book of Enterprise and Government customers and drive adoption, retention, expansion, and overall satisfaction through ongoing strategic, business and technical engagement.
Serves as the senior post-sales strategic, business and technical advisor for a portfolio of GitLab's most complex, highest-value enterprise and Government accounts, shaping multi-year platform and DevSecOps strategy in partnership with customer executives, coordinating responses to questions, issues, and escalations across Support, Product Management, Sales, and Professional Services.
Translates ambiguous, high-stakes business outcomes into rigorous Customer Success Plans that are regularly reviewed with customer stakeholders. The Customer Success Plans contain clearly defined business outcome related goals, quantifiable benefits, realistic adoption milestones and remediation actions.
Prepares executive-ready reporting conducted on a regular basis with clear accountability for outcomes that demonstrate impact on adoption, retention, and expansion of GitLab products and services.
Provides deep technical guidance on enterprise-scale CI/CD architecture, DevSecOps maturity models, platform consolidation strategy, including advising on complex trade-offs (e.g., multi-cloud vs. hybrid, self-managed vs. GitLab Dedicated, etc).
Owns the full lifecycle of your account portfolio's adoption, retention, and expansion outcomes, with direct accountability for the commercial and technical health of flagship relationships.
Leads end-to-end resolution of critical, cross-functional account escalations, ensuring root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the root cause analysis and personally managing executive communication and risk.
Leads end-to-end resolution of critical, cross-functional account escalations, ensuring root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the driving root cause analysis and personally managing executive communication and risk.
Designs and delivers technical enablement programs at scale, identifying systemic maturity gaps across a portfolio and building the roadmap (not just individual sessions) that closes them.
Advises key customers stakeholders on cloud and platform architecture decisions with enterprise-wide impact, which includes multi-region deployment strategy, secrets management architecture and network/security topology for regulated environments.
Guides customers on GitLab platform best practices including Git workflows, branching strategies, CI/CD pipeline design, DevSecOps adoption patterns, and security scanning configuration.
Provides hands-on technical enablement and onboarding, including education on GitLab features, releases, and use cases, and identification of training and maturity opportunities aligned to customer goals.
Engages customers on cloud platform architecture decisions relevant to their GitLab deployment — including self-managed vs. GitLab Dedicated, Runner configuration and auto-scaling, secrets management, and network topology considerations.
Advises customers on DevSecOps consolidation value — articulating the TCO, compliance, and developer experience case for platform consolidation over fragmented toolchains.
Collaborates with Professional Services, Sales, and internal teams to identify expansion opportunities, recommend enablement interventions, and ensure a seamless customer journey from onboarding through renewal.
What you’ll bring
Must be a Singapore Citizen and based in Singapore
Mandatory English language proficiency
Hands-on experience building or owning CI/CD pipelines end to end, including pipeline as code, multi-stage design, artifact management, and troubleshooting in real-world environments.
A career built across different direct customer facing engagement roles such as Technical Account Management, Technical Solution Sales, Pre-sales, Business Development, Consulting, Professional services across customers in different industry vertical domains like Government, Banking, Financial and Insurance Services, Manufacturing, Telecommunications, engagement with multiple technology and platform transition experience such as from on-premise deployments to Cloud, application modernization experience from monolith to microservices, from Waterfall to DevOps to DevSecOps and others to provide the depth and breadth of experience to advise customers on transformations and deployments that you've already seen play out elsewhere across your multiple customer engagements, more than once.
A long-standing demonstrated track record as the person other senior people call when an account is in genuine crisis or gained across a sustained career of Enterprise or Government account ownership
Credible judgment earned by personally owning the outcomes of dozens of complex enterprise customer account engagements over the course of a career, including situations with real commercial, technical, and reputational stakes
A consistent track record of being trusted by customer executives and internal leadership to operate with minimal oversight in ambiguous and high-pressure situations
Deep,hands-on expertise in DevSecOps practices, including shift-left security and integrating SAST, DAST, SCA, and container scanning into development workflows as well as architecting and troubleshooting CI/CD pipelines at enterprise scale
Expert-level understanding of Git, merge request workflows and delivery lifecycles, having personally guided organizations through branching strategies such as trunk-based development and GitFlow, and modern software delivery lifecycles.
Demonstrated experience with infrastructure as code, GitOps, Cloud and on-premises environments with relevant experience that support GitLab deployments, including networking, identity and access management (IAM), secrets management, and deployment considerations for regulated or high-security environments
Demonstrated experience partnering with customers to turn business requirements into actionable success plans, with measurable goals and verifiable business outcomes that are suitable for executive-level quarterly reporting.
Demonstrated ability to drive product adoption, dive deep into the accounts assigned and scale out the level of influence in the account.
Demonstrated ability to build and defend executive-level business cases (TCO, compliance, risk) that influence budget and platform strategy decisions
Demonstrated ability to operate with autonomy in ambiguous, high-stakes situations with strong communication, stakeholder management, and organizational experience to manage a portfolio of enterprise and Government customers, balance multiple priorities, guide escalations, and coordinate effectively across customer teams and internal cross functional teams to resolve issues appropriately and in a timely manner.
About the team
The Customer Success Architect team is part of GitLab's Customer Experience organization. It supports strategic enterprise and Government accounts across the APJ region through hands-on technical guidance, consultative partnership, and practical problem solving.
We act as a reliable technical advisor and an important link between customers and the broader GitLab ecosystem. We bring platform, cloud, and DevSecOps depth to customer engagements and work closely with Product Management, Engineering, Sales, Support, and Professional Services to address questions, guide customers through technical choices, navigate escalations, and help them realize measurable value from GitLab.
Composed of team members working remotely across time zones, we operate asynchronously to support a focused set of strategic accounts across the region. It's a team well suited for people who enjoy solving complex customer challenges, building long-term partnerships, and helping enterprise organizations grow their maturity with GitLab in practical, measurable ways.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Johannesburg, South Africa
P.I. Works is the first company in the world to automate the management of a commercial 5G network.
Our automated network management products and services empower mobile operators to accelerate network transformation and to drive network quality and efficiency on the path to 5G. These solutions have been deployed across more than 84 mobile operators in 58 countries around the world.
Our success is built by our people that strive for excellence and deliver great value to our customers.
At the core of our success are a culture built on integrity, trust, and respect. We are looking for
Network Data Solutions Delivery Engineer
to lead mobile network product delivery projects, with a focus on next-generation optimization techniques with Network Automation Solutions, and keeps full engagement with our customer as a single point of contact.
Job Description:
Work closely with customer mobile network teams for network performance monitoring and reporting activities
Provide onsite support for customer and feedback to product, integration and support teams
Create custom dashboards and automated reports on key business metrics for various use cases
Participate in technical meetings, monitor products performance, track customer demands
Prepare and issue technical guidelines and results of technical studies
Prepare and issue engineering level and executive-level reports
Required Qualifications:
Diploma from Engineering Departments relevant to Mobile Telecommunications or Computer Science
Basic Knowledge on Telecom domain KPIs and Parameters (Radio, Core, Transmission)
Good level of SQL and ETL platform knowledge, able to write complex SQL queries
Experience with tools in performance management (Optima/Helix, PrOptima, PRS, Eniq, etc.) is a plus
Very good command of English
Must have an excellent customer relationship with both verbal and written communication skills
Experience with OEM vendor EMS/OSS systems and Managed Objects, parameters and measurements is a plus
Reporting / BI Tools experience (PowerBI, Tableau, Qlikview, etc.) is a plus
Location: Canada; United States
Role:
We are is looking for qualified
Payload System Verification and Validation Engineers
to join our advanced satellite payload development team. This role focuses on system-level engineering of next-generation digital communications payloads, with a strong emphasis on
requirements verification through test
.
The selected candidate will contribute to the entire payload lifecycle — from architecture definition and requirement specification to integration, verification, and in-orbit validation. The role requires good understanding of both
digital signal processing
and
RF payload architectures
, especially involving
Software Defined Radio (SDR)
and
Direct Radiating Array (DRA)
systems.
Tasks
Define, analyze, and validate system and subsystem requirements for digital telecommunications payloads.
Develop and execute
verification plans
, including defining test strategies, writing test procedures, and analyzing results.
Lead or support system-level payload test campaigns, both at equipment and spacecraft level.
Interface with payload hardware and software teams to ensure correct implementation and traceability of requirements.
Participate in technical reviews and support anomaly investigation and resolution.
Work with multi-disciplinary teams including RF, digital, embedded software, FPGA, and systems engineering.
Contribute to technology evolution by identifying opportunities for design optimization and innovation.
Must haves
Bachelor’s degree in Electrical Engineering, Telecommunications, Aerospace Engineering, or a related field.
5 years+ of experience
in telecommunications systems, particularly in digital payloads. (experience outside of the Space industry will also be considered)
Strong expertise in requirements verification by test
, including practical experience in developing and executing test plans.
Solid understanding of
digital payload architectures
, including SDR-based flexible processors and beamforming using DRA.
Familiarity with
hardware and software tools
used in payload verification, such as:
Vector Network Analyzers (VNA)
and
Spectrum Analyzers
for RF testing
Baseband signal generators
,
Channel Emulators
, and
BER testers
Python
,
MATLAB
, or
LabVIEW
for test automation and data analysis
SCPI
,
VISA
, and similar interfaces for instrument control
Good understanding of FPGA-based systems and embedded software architectures is a plus.
Must be eligible to work in Canada, capable of obtaining necessary security clearance.
Complementary skills/knowledge
Previous experience in Space or Constellation Operations
Development and testing of new automated testing methodologies
Knowledge of requirements Management tools such as DOORS/Windchill/Jama
Demonstrated capability to efficiently work autonomously and with little to no supervision
Written and verbal communications skills in English, knowledge of French will be considered favorably
Responsible for planning, designing, optimizing, and assuring end-to-end transport networks supporting 2G, 3G, 4G, and 5G services.
Key Responsibilities
Develop HLD and LLD solutions for microwave, IP/MPLS, optical, and enterprise transport networks.
Perform microwave path planning, link-budget calculations, frequency planning, interference analysis, and capacity dimensioning.
Audit transport network capacity, configuration, quality, resilience, and performance.
Monitor KPIs such as utilization, throughput, latency, jitter, packet loss, availability, and congestion.
Troubleshoot performance issues and provide optimization and capacity-expansion recommendations.
Design and validate QoS, redundancy, route diversity, and synchronization solutions.
Support rollout, modernization, migration, acceptance, and service-readiness activities.
Coordinate with RAN, Core, IP, Optical, and Operations teams.
Required Qualifications
Bachelor’s degree in Telecommunications, Electrical, Electronics, Computer, or related Engineering.
Strong knowledge of 2G/3G/4G/5G transport architecture, including fronthaul, midhaul, and backhaul.
Experience in microwave and mobile transport planning and optimization.
Proficiency with Ellipse, Atoll, Pathloss, or similar planning tools.
Good knowledge of TCP/IP, Ethernet, VLAN, MPLS, routing, QoS, and traffic engineering.
Hands-on experience with transport NMS/EMS and RAN OSS platforms such as NCE, NSP, ENM, NetAct, or iMaster.
Knowledge of microwave, routing, switching, optical transport, SyncE, PTP, and NTP.
Experience in GIS, KPI analysis, time-series data, probes, and benchmarking tools.
Strong analytical, troubleshooting, communication, and reporting skills.
Fluent in written and spoken English.
Preferred
Knowledge of RAN and Core Networks.
Experience in forecasting, anomaly detection, automation, Python, SQL, Power BI, or Grafana.
Relevant Cisco, Juniper, Nokia, Huawei, or Ericsson certification.
Location: Istanbul, Turkey
P.I. Works is the first company in the world to automate the management of a commercial 5G network.
Our automated network management products and services empower mobile operators to accelerate network transformation and to drive network quality and efficiency on the path to 5G. These solutions have been deployed across more than 87 mobile operators in 60 countries around the world.
Being an important part of our Product Design team based in Istanbul,
Software Product Design Engineer (Product Owner)
are responsible for turning our customers’ network automation and management requirements into solutions. They prototype our telecommunication software products, define their specifications, design their user interfaces and follow up end to end development process.
Come and join us to work with the leading telecom operators around the world and redefine the mobile experience worldwide.
Job Description:
Extract business use cases, do analyze the value, validate studies, and provide a competitive roadmap
Conduct presentation/demonstration to the potential customers by providing technical details and value offers about the network management solutions
Develop technical specification documents for network management products based on mobile operators’ requirements & needs worldwide
Design user interfaces, back-end structure, usage workflow, concept sketches, and high-fidelity wireframes by using design tools
Test and validate solutions based on technical requirements and user experience
Track issues over Issue Tracking Solutions and keep the knowledge database updated
Collaborate with the development, integration, quality assurance, project management and customer support departments to evaluate or diagnose problems and recommend viable solutions.
Organize product design reviews meetings with subject matter experts (SME) to validate requirements analysis and proposed solutions
Required Qualifications:
Having an engineering degree in relevant university departments such as Electrical, Electronics, Communications, Computer, or Software Engineering
Minimum 2 years of experience in the mobile telecommunication field
Hands-on experience with various mobile network management products including network optimization, planning, self-organized network, geo-location, performance management, configuration management, fault management.
Excellent verbal and written communication skills in English is a must
Strong product mindset, passionate about experiencing new technologies and applying to business for improvements
Understanding fundamental database concepts and good command of SQL is a plus
User-experience and user interface design experience is a plus
Location: Remote - United Kingdom
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
About the job
The Twilio Presales Engineer is both highly technical and a skilled executive relationship builder. They are comfortable showing an engaging communications experience to a CEO or sketching out a flow on a whiteboard with technical decision makers.
This position is needed to deliver the technical win and product fit to our customers across the EMEA region. A Twilio Presales Engineer is an experienced pre-sales engineer who builds customer trust in Twilio’s Customer Engagement Platform, resulting in customer success at our largest, most strategic accounts. The Presales Engineer leads the technical pre-sales relationship, proposes technical architectures, demonstrates the product, anticipates concerns, and provides creative solutions to our customers' most complex communications and customer engagement challenges and needs.
Responsibilities
In this role as Presales Engineer, you’ll:
Work alongside Twilio New business Account Executives, other Twilio Solutions Engineers, Professional Services and Twilio Partners as needed through the pre-sales process, to strategise and plan for deal success.
Build a successful business partnership with Twilio Account Executives focussing on great business discovery within prospects and communicating the business value of Twilio solutions.
Take part alongside Account Executives in qualification, discovery, demonstrations, Proof-of-Concept, RFP response, design documentation, technical presentations and enablement sessions during the sales cycle.
Develop subject matter expertise on the customer needs and requirements, and Twilio’s best in class communications technology.
Lead technical discovery sessions with our customers to uncover their needs and challenges to articulate Twilio’s ability to enable their success and solve their challenges.
Build and present powerful and complex presentations and product demos to help showcase the capabilities of Twilio Communications Products.
Form an understanding of a customers business and help solve problems they’ve identified as well as uncover areas of opportunity.
Build trusted advisor relationships at the highest levels of our customers and present creative new solutions and architectures that enable and inspire innovation
Contribute to the wider Twilio Solutions Engineer community by sharing knowledge, building demo assets and reusable presentations.
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Twilio is looking for a Presales Engineer with a strong desire to work in a technical pre-sales role. You will need:
Required:
At least 3 years in a technical pre-sales role in CPaaS, SaaS or Telecom space
Solid understanding and experience of the sales cycle and the role of a pre-sales engineer
Solid understanding of voice protocols (VoIP), SIP implementations or messaging APIs
Creativity: you’ll need to be a problem solver, able to collaborate with others to drive success.
An engaging storyteller: you can gain audience confidence and communicate complex topics to multiple levels of technical and non-technical audience.
Ability to ask the right questions to build a deep understanding of a customers needs and guide them to a technical solution using Twilio Communications products
Knowledge of public cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architectures
Experience writing code in one or more of the following areas, multiple areas of experience would be advantageous:
Backend (Java, C#, Node.js, Python or PHP)
Web (JS, React)
Experience with designing and consuming REST APIs
Desired:
Hands on experience with with backend development (Java, C#, Node.js, Python, PHP, etc)
Familiarity with Mobile development, especially for iOS and Android.
Previous experience in Telecommunications, SIP, WebRTC, or Contact Centre in a technical role
Experience with automation, cloud-native development and skills with a major cloud platform.
Experience with sales methodologies
Location
This role will be remotely based in the UK or Ireland
We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 35% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Sweden; Denmark; Stockholm
Workplace: OnSite
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
We're looking for an experienced, driven Senior Strategic Account Executive to drive ElevenLabs' growth across the Nordic's largest enterprises, with a specific focus on Industrials and Telecommunications. Our ideal candidate has a well-established network and a proven track record of selling to C-level and senior decision-makers at major industrial and telecom organizations in the Nordics — and is passionate about the transformative possibilities of AI voice technology.
In this role you'll act as a strategic partner and trusted advisor, enabling clients to leverage our industry-leading models and ElevenAgents — our end-to-end platform for building and deploying AI voice agents — to reimagine their customer experience, internal workflows, and monetization strategies.
In this role you will:
1. Build and manage a growing portfolio of strategic accounts across the Nordics, with a primary focus on Industrials and Telecommunications, to help ElevenLabs meet its revenue goals.
2. Identify new business opportunities where ElevenLabs' conversational AI capabilities, including ElevenAgents, can drive customer engagement, contact center automation, and operational efficiency for industrial and telecom organizations.
3. Lead consultative, multi-stakeholder sales cycles, building compelling business cases that translate AI voice technology into measurable business value for senior executives and economic buyers.
4. Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends, particularly as they apply to the Nordics industrial and telecom organizations.
5. Demonstrate expertise, or a strong willingness to learn, about conversational AI and how ElevenLabs' voice technology can unlock value across customer support, virtual agents, IVR modernization, and in-app assistants.
6. Develop and execute account strategies to expand ElevenLabs' presence within the Nordics industrials and telecom sectors, navigating complex procurement and organizational structures.
7. Partner closely with Customer Success, FDEs and Solutions Engineering to ensure smooth onboarding, deployment, and expansion of accounts.
8. Serve as a trusted advisor to clients, educating C-suite and senior operations leaders on emerging trends in generative AI, voice interfaces, and conversational agents.
Requirements
- 7+ years of quota-carrying strategic sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms.
- Proven success closing deals and managing long, complex sales cycles with multiple stakeholders across business, IT, legal, and procurement.
- Well-connected in the Nordics industrials and telecom landscape, with an existing network of senior individuals and strong executive presence and ability to build relationships at the C-suite and board level.
- Experience selling technical solutions to product and engineering leaders; ability to translate complex technology into business value.
- Deep understanding of enterprise procurement and legal processes in the Nordics, with the ability to accelerate deal velocity within complex organizational structures.
- Comfort operating in an early-stage, high-growth environment, including building new playbooks and iterating quickly.
- Passion for voice and audio AI and how it can unlock transformative value for customers.
- A hybrid of customer and product-driven mentality that prioritizes client satisfaction and scale.
- Native or full professional proficiency in Swedish or Danish; strong English for internal collaboration.
Location
This is an in-country role with a preference for a candidate based in Stockholm or Copenhagen. You can work remotely or from our office in Stockholm.
#LI-remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Istanbul, Turkey
Job Description
P.I. Works is the first company in the world to automate the management of a commercial 5G network.
Our AI-powered network automation products and services enable mobile operators to accelerate digital network transformation through intelligent automation, advanced analytics, and closed-loop optimization, delivering superior network quality, greater operational efficiency, and readiness for 5G and beyond. Our solutions have been successfully deployed by 87 mobile network operators across 60 countries worldwide.
We are looking for a
Bids and Proposal Expert
to join our challenging, multinational, and multicultural work environment. This is an opportunity to work with leading telecom operators worldwide and help redefine the mobile experience by contributing to our research and development efforts.
Responsibilities
Manage the end-to-end bid process for existing and prospective clients, ensuring complete, compliant, high-quality submissions are delivered on time and within budget.
Coordinate the production of bid proposals, including P&L studies, contract responses, draft development, milestone tracking, final formatting, printing, binding, shipment, distribution, and archiving.
Lead day-to-day bid activities, developing a strong understanding of client needs and clearly articulating how P.I. Works can address them.
Work closely with core bid teams and engage subject matter experts as needed to develop accurate and compelling proposal responses.
Analyze RFP requirements, evaluate compliance with company standards, and coordinate tailored responses with relevant stakeholders.
Collaborate with Sales, Project Management, Finance, Legal, and other stakeholders to ensure timely and accurate completion of all bid-related components, including bid documents, forms, bid bonds, insurance requests, and final proposals.
Support the department manager in driving continuous process improvements to strengthen competitive bids, enhance RFP response management, and maintain up-to-date databases, modular content, and proposal boilerplate materials.
Requirements
Bachelor’s degree in Engineering, Business Administration, Management, or a related field.
5–8 years of experience in bid management, proposal management, contracts, sales operations, or a similar function.
Experience negotiating contract terms and supporting commercial discussions.
Experience developing pricing schedules and coordinating commercial inputs.
Experience in the telecommunications sector.
Advanced proficiency in Microsoft Office applications.
Excellent command of written and spoken English.
Strong analytical, negotiation, communication, and presentation skills.
Knowledge of risk and opportunity management.
Ability to work effectively in a deadline-driven environment.
Strong verbal and written communication skills, with the ability to engage stakeholders at all levels of the organization.
Strong problem-solving skills and a proactive mindset.
Collaborative team player with the ability to work independently when needed.
Excellent time management skills, efficiency, and ability to work with minimal supervision.
Location: United States; Canada; United Kingdom
📍 Location: Montreal, QC, Canada
🏢 Work Arrangement: On-site
💼 Employment Type: Full-Time
We are seeking an experienced Satellite Platform RF/EMC Systems Engineer to support the development, integration, and validation of complex aerospace and satellite systems. The ideal candidate will have a strong electrical engineering background with expertise in RF systems, electromagnetic compatibility (EMC), and system-level testing.
Key Responsibilities
Support EMC and RF engineering activities for advanced aerospace and satellite systems.
Plan, coordinate, and execute large-scale system-level EMC testing.
Perform unit-level EMC testing in accordance with international standards and established test methodologies.
Analyze test results and provide recommendations to ensure compliance with EMC requirements.
Collaborate with multidisciplinary engineering teams on RF, digital, and analog electronic systems.
Support system integration, verification, and validation activities.
Prepare technical documentation, test reports, and engineering assessments.
Required Qualifications
Bachelor’s degree in Electrical Engineering or Aerospace/Aeronautical Engineering.
5+ years of relevant engineering experience.
Strong background in RF engineering and/or Electromagnetic Compatibility (EMC).
Significant experience performing large-scale system-level EMC testing.
Experience with unit-level EMC testing using international standards (or equivalent methods and testing levels).
Systems engineering experience involving RF, digital, and analog electronic unit designs and wiring harnesses.
Strong analytical, troubleshooting, and problem-solving skills.
Excellent communication and technical documentation abilities.
Important Screening Criteria
Candidates must have a degree in Electrical Engineering or Aerospace/Aeronautical Engineering.
Candidates with a Mechanical Engineering degree are not a fit for this role.
Experience should be focused on electrical/RF engineering, not mechanical aspects of RF design.
Preferred Qualifications
Experience within the aerospace, defense, satellite, or telecommunications industries.
Familiarity with satellite systems, avionics, or other mission-critical electronic systems.
Interested candidates are encouraged to apply with their updated resume. Qualified applicants will have the opportunity to discuss the role, compensation, and next steps with our hiring team.
United States; Canada; United Kingdom; [Fastwater Staffing] Satellite Platform RF/EMC Systems Engineer | Montreal, Canada (Full Relocation Package)
Location: Warsaw
Workplace: Hybrid
• Location: Warsaw
• Department: Flight Software
• Reports to: Jerzy Stefanowicz
• Employment type: Permanent
• Workplace model: Hybrid
• Employment is subject to applicable security screening (incl. SUPO, where required)
Why this role matters:
As an Embedded Linux Engineer, you’ll design and maintain the operating systems and bootloaders powering ICEYE’s satellite platforms, enabling reliable, high-performance communication between FPGA-based radar systems and higher-level software. Your work directly supports ICEYE’s ability to deliver near real-time Earth observation data for mission-critical global applications.
Who We Are
ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE’s world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world’s largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy, day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits.
As a trusted partner for defence, intelligence, security, and maritime domain awareness, ICEYE’s near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring including oil-spill detection, and finance, contributing to global security and community resilience.
ICEYE is headquartered in Finland and operates globally across Europe, North America, the Middle East, and Asia-Pacific. We have more than 900 employees, united by a shared vision: improving life on Earth by becoming the global source of truth in Earth Observation.
Your day-to-day responsibilities
• Develop and enhance Linux operating systems for SoC-based satellite modules
• Bring up Linux kernels and bootloaders on new hardware platforms and support board-level debugging
• Build and maintain kernel drivers and interfaces to expose FPGA functionality to higher software layers
• Design and manage system services, boot orchestration, and runtime configuration including FPGA management
• Collaborate with FPGA and flight software teams to integrate new features and validate system performance
• Develop automation, testing, and deployment infrastructure for reliable software updates across satellite systems
What we’re looking for
Must haves:
• Strong experience in embedded Linux development, including kernel, device tree, and bootloaders
• Proficiency with embedded build systems such as Buildroot and GNU toolchains
• Solid Linux programming skills across kernel and userspace, including service and system management
• Hands-on experience with U-Boot, board bring-up, and low-level debugging from boot to runtime
• Experience working with SoC platforms and hardware software integration, ideally with FPGA-based systems
• Ability to troubleshoot across the full software stack from hardware interfaces to Linux user space
• Experience developing Python-based automation, testing, or validation tools
Nice to haves:
• Experience with over-the-air update systems for embedded devices
• Experience operating and maintaining distributed or remote embedded systems
• Knowledge of package management systems such as dpkg, opkg etc
• Knowledge of space telecommunications or CCSDS protocols
Application Process
• Recruiter screen
• Hiring manager interview
• Technical interview or panel
• Task or coding test
• Final interview
• Security clearance step (if applicable)
Working at ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
• Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the why behind decisions.
• See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
• Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
• Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
• Have fun: What we do matters and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
Benefits
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Our Commitment to Diversity, Equity, and Inclusion
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us and we will do our best to help.
Apply now to start your ICEYE journey and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Riyadh, Saudi Arabia
Muller’s Solutions is seeking an experienced
ServiceNow Technical Lead (Facility Management)
to lead the implementation of a ServiceNow-based Facility Management solution for a large enterprise client in Saudi Arabia. The successful candidate will provide technical leadership, solution design, platform configuration, and integration with SAP systems to deliver an enterprise Facility Management solution that supports operational excellence.
Key Responsibilities
Lead the end-to-end implementation of the ServiceNow Facility Management solution.
Design and implement scalable ServiceNow solutions aligned with business and technical requirements.
Configure and customize ServiceNow modules supporting Facility Management operations.
Deliver core capabilities including:
Maintenance Management
Work Order Management
Service Requests
Workplace Support Services
Transportation Services
Telecommunications Services
Inventory Management
Customer Relationship Management
Technical Support
Asset Engineering
KPI & SLA Management
Reporting and Dashboards
Design and oversee integrations between ServiceNow and SAP for:
Vendors
Contracts
Purchase Orders
Service Entry Sheets (SES)
Payment Status
Lead technical design sessions, architecture reviews, and development activities.
Develop and review integrations using REST/SOAP APIs, IntegrationHub, MID Server, and other ServiceNow integration technologies.
Provide technical leadership to developers and implementation teams.
Support solution testing, SIT, UAT, production deployment, and hypercare activities.
Prepare technical documentation, solution designs, and implementation artifacts.
Ensure adherence to ServiceNow best practices, governance, security, and performance standards.
Requirements
Required Qualifications
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
8+ years of ServiceNow implementation experience.
At least 3 years of experience as a Technical Lead or Solution Architect.
Proven experience delivering end-to-end ServiceNow implementations.
Hands-on experience with ServiceNow Workplace Service Delivery (WSD), Workplace Services, Facility Management, or related ServiceNow modules.
Experience implementing Maintenance, Work Orders, Service Requests, Asset Management, and Workplace Services.
Strong experience integrating ServiceNow with SAP ERP, SAP S/4HANA, and/or SAP Ariba.
Hands-on experience with IntegrationHub, Flow Designer, Script Includes, Business Rules, Client Scripts, REST APIs, SOAP APIs, and MID Server.
Strong knowledge of ServiceNow platform architecture and development best practices.
Preferred Skills
ServiceNow Certified System Administrator (CSA).
ServiceNow Certified Application Developer (CAD).
ServiceNow Certified Implementation Specialist (CIS).
Experience with Workplace Service Delivery (WSD), ITSM, ITAM, or CSM modules.
Experience with enterprise reporting, dashboards, KPI, and SLA management.
Experience working on large-scale enterprise implementations.
Strong stakeholder management and communication skills.
Preferred Experience
Experience delivering ServiceNow Facility Management implementations in large enterprise environments.
Experience integrating ServiceNow with SAP procurement and finance processes.
Experience leading technical teams throughout the full project lifecycle from design to go-live and post-production support.
Location: Riyadh, Saudi Arabia
Job Summary
Muller's Solutions is seeking an experienced
Business Continuity Consultant
to support the development, implementation, and continuous improvement of the organization's Business Continuity Management (BCM) framework. The consultant will work closely with business units and IT teams to ensure critical business operations remain resilient and recoverable during disruptions while aligning with industry standards and regulatory requirements.
Key Responsibilities
Develop, implement, and maintain the Business Continuity Management (BCM) framework, policies, and procedures.
Conduct Business Impact Analysis (BIA) to identify critical business functions, dependencies, and recovery requirements.
Perform business continuity and operational resilience risk assessments.
Develop and maintain Business Continuity Plans (BCPs), Crisis Management Plans, and Disaster Recovery coordination procedures.
Facilitate business continuity awareness sessions, workshops, and training programs.
Plan, coordinate, and execute business continuity exercises, tabletop simulations, and disaster recovery tests.
Evaluate test results and recommend improvements to strengthen organizational resilience.
Collaborate with business stakeholders, IT, information security, and third-party vendors to ensure continuity requirements are addressed.
Monitor compliance with organizational policies, regulatory requirements, and international standards such as ISO 22301.
Prepare reports, dashboards, and documentation for management and audit purposes.
Support internal and external audits related to business continuity and resilience.
Recommend continuous improvements to enhance business continuity capabilities.
Requirements
Required Qualifications
Bachelor's degree in Information Technology, Computer Science, Business Administration, Risk Management, or a related field.
8–10 years of experience in Business Continuity Management, Operational Resilience, Risk Management, or related disciplines.
Strong knowledge of Business Continuity Management lifecycle and best practices.
Hands-on experience conducting Business Impact Analysis (BIA) and Risk Assessments.
Experience developing and maintaining Business Continuity Plans (BCPs).
Familiarity with Crisis Management and Disaster Recovery concepts.
Strong understanding of ISO 22301 Business Continuity Management Systems.
Excellent analytical, communication, documentation, and stakeholder management skills.
Preferred Certifications
ISO 22301 Lead Implementer or Lead Auditor
Certified Business Continuity Professional (CBCP)
Certified Business Continuity Manager (CBCM)
ISO 31000 Risk Management (preferred)
Project Management certification (PMP or PRINCE2) is a plus.
Preferred Skills
Strong problem-solving and analytical abilities.
Experience working with cross-functional teams and executive stakeholders.
Ability to manage multiple initiatives in a fast-paced environment.
Excellent presentation, facilitation, and report-writing skills.
Experience within government, financial services, telecommunications, or large enterprise environments is an advantage.
Location: Montreal, Canada; United States
ON-SITE IN MONTREAL IS PREFERRED; REMOTE OR HYBRID IS POSSIBLE FOR THE RIGHT CANDIDATE.
Open for candidates in Canada as well as the US
Role:
As part of the System Engineering Department, the Satellite and Payload System Test Authority will be responsible for the définition of Test Plans, Test Methods and Requirements, Ground Test Equipment definition support, implementation and testing in support of Digital Telecommunication satellite payloads.
Tasks
The Payload Test Authority engineer will perform, be responsible and participate in the following tasks and activities:
Trade-off studies to design and develop Test Plans for Satellites and Payloads, aligning with verification & validation matrices and Program objectives
Lead and develop Test Methods and Test requirements; oversee Test Procedures and their execution
Lead a cross-disciplinary team to converge on methodology and integration of the tests in accordance with the program requirements.
Maintain the verification & validation Matrices over the course of the program life cycle all the way to on-orbit commissioning in coordination with the SatOps team
Lead and coordinate Satellite and payload testing: EGSE, Test supervision, data analysis, trending…Test reports
Support the development of Satellite Operation Manuals and associated trainings.
Develop and support In-Orbit Test (IOT) and anomaly resolution.
Must haves
·
Bachelor’s degree in Electrical engineering in a relevant field
·
At least 10 years of relevant practical experience in digital communication commercial application in the space domain
Previous experience with LEO/MEO/GEO satellite communication systems
Understanding of Phased Array Antenna with multiple active elements and knowledge of various modulation types, signal processing and Networking
Systems Engineering experience in concepts of space and ground segment, specification and integration, knowledge of Flight Software, Satellite Database
·
Knowledge of Python or other scripting languages
Complementary skills/knowledge
Previous experience in Constellation Operations
Development and testing of new automated methodologies
Knowledge of requirements Management tools such as DOORS/Windchill/Jama
Demonstrated capability to efficiently work autonomously and with little to no supervision
Strong written and verbal communications skills in English, knowledge of French will be considered favorably
УдалённоMontreal, Canada; United States; Open for candidates in Canada as well as the US
УдалённоseniorSingapore; Korea
ГибридleadDubai; United Arab Emirates; Riyadh
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УдалённоseniorRemote, Singapore; Composed of team members working remotely across time zones, we operate asynchronously to support a focused set of strategic accounts across the region
Canada; United States; [Fastwater Staffing] Payload System V&V Engineer | Montreal, Canada (Full Relocation Package)