Location: Kyiv, Ukraine
Workplace: hybrid
OLX is a global leader in building trusted marketplaces so that in life's big decisions, both sides win. Serving tens of millions of people every day around the world, OLX helps people buy and sell cars, find housing, get jobs, buy and sell household goods, and much more. Its well-loved consumer brands (including OLX, Otomoto, Property24, AutoTrader, OtoDom, imovirtual, La Centrale and more) offer safe, smart, and convenient online trading platforms and services for its customers.
OLX is powered by global teams, united in a common purpose to build a more sustainable world through trade. For more information, visit www.olxgroup.com.
OLX is backed by Prosus, a global consumer internet group and one of the largest technology investors in the world. Prosus has a primary listing on Euronext Amsterdam (AEX:PRX) and a secondary listing on the JSE Limited (XJSE:PRX), and is majority-owned by Naspers. For more information on Prosus and its companies and investments, please visit www.prosus.com.
The role
OLX is launching a new Motors and Real Estate platform in Ukraine and is looking for an experienced and hands-on
Senior Head of Business Development
to be the first on-the-ground commercial leader to build it. The launch will be seeded with OLX's existing classifieds inventory in a market that already has more than 330,000 vehicle listings and 130,000 real estate listings, and there is no existing team or playbook to inherit; you'll build both.
You'll build the supply and customer relationships that underpin the new marketplace (starting with large dealers, real estate agencies, semi-professional sellers, and importers) and create the local team needed to run and grow the business. You'll operate with significant autonomy, working closely with vertical leaders of Real Estate and Motors within a broader OLX Group ecosystem globally, while drawing on local market knowledge, relationships, and the existing OLX Ukraine business where appropriate.
This is a full-time role based on the ground in
Kyiv, Ukraine
.
Responsibilities
Build and own relationships with
large dealers, semi-professional sellers, vehicle importers, and real estate agencies
, converting them into active supply partners for the new marketplaces.
Recruit, structure, and lead a
new local commercial team
from the ground up, defining roles, processes, and ways of working where none exist today. All in line with global OLX policies and culture.
Own delivery of the
stage-one marketplace launch
, built as a product seeded with existing OLX Ukraine listings.
Drive
supply-side growth and listing volume
as the top priority through the first quarter after launch.
Partner with a future sales team to design and roll out a
premium-visibility (monetization) offer
for sellers once supply scale is established.
Track the competitive landscape — classifieds players, other two-sided marketplaces, and large dealer and real estate groups — to inform positioning and prioritization.
Cooperate closely with global Engineering, Product, and Marketing teams, providing customer insights and market information to steer the vision and roll out of products and features
.
Key skills and experience
Based in
Ukraine
, or a Ukrainian national currently abroad who is willing and able to relocate back. Being on the ground is a non-negotiable requirement for this role.
Proven experience in a marketplace or classifieds business, ideally with exposure to "flywheel" dynamics (supply driving demand driving further supply). This matters more than sector-specific sales experience or prior automotive or real estate expertise.
Alternatively, strong commercial leadership, business development, or sales experience from sectors where supply-partner cooperation is central and the consumer is at the heart of the business model — for example, payments, telecom, mobility, food delivery, or other two-sided platform environments.
Strong communicator with a demonstrated track record of
building relationships
with local business owners, dealers, and partners.
Comfortable
building from zero
: energized by defining process, hiring a team, and creating structure in an ambiguous, fast-moving environment.
Experience in the automotive or real estate sector, prior experience in a
founder, country-launch, or “zero-to-one”
commercial role will be a plus.
Someone with an entrepreneurial mindset and a "desire to win".
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
We're looking for a Senior Corporate Paralegal to join Ramp's Legal team and own the operational backbone of how we govern and structure the company. Ramp runs a growing portfolio of U.S. and non-U.S. entities — including regulated and licensed subsidiaries — across a business that ships constantly and raises, acquires, and expands on short notice. You will be the person who keeps that machinery accurate, current, and audit-ready.
This is a broad generalist role. You'll sit at the center of corporate governance, entity management, equity administration, and litigation/employment and you'll partner directly with Finance, Accounting, Tax, Treasury, Compliance, Equity Admin, and People, and outside counsel. We are a small, high-leverage team supporting a company that moves quickly, so you'll cover a lot of ground and be trusted to run matters independently.
WHAT YOU'LL DO
- Corporate governance: Prepare board and stockholder meeting materials, agendas, minutes, written consents, resolutions, secretary's certificates, and incumbency certificates. Track and calendar governance obligations across the entity portfolio.
- Entity management: Own the full lifecycle of entity administration — formations and dissolutions, foreign qualifications, annual reports, franchise tax filings, registered agent management, signatories, officer and director lists, post-integration cleanup.
- KYC, UBO, and diligence: Respond to KYC/UBO and diligence requests from bank partners, regulators, auditors, insurers, and counterparties, and build reusable packages.
- Equity support: Support equity administration, option and RSU grants, board approvals of equity awards, secondaries, and equity plan recordkeeping in partnership with Finance and People.
- Transaction support: Run diligence support, signature collection, closing checklists, closing binders, and post-closing obligations for financings, credit facilities, M&A, real estate, and insurance renewals.
- Commercial and cross-functional support: Assist with powers of attorney, delegations of authority, and corporate approvals needed by the business.
- Employment support: Support employment- and immigration-related requests and filings.
- Litigation support: Support subpoena and law enforcement requests, legal holds, e-discovery, and document production. Review and respond to garnishment orders and UCC liens. Serve as Ramp’s custodian of records and as Ramp’s representative in small claims court cases.
WHAT YOU NEED
- 6+ years of corporate paralegal experience at a major law firm and/or in-house at a high-growth technology or financial services company.
- Deep working knowledge of corporate governance, entity formation and maintenance, corporate recordkeeping, and secretary's office functions.
- Excellent drafting skills across resolutions, consents, certificates, and corporate documentation, with genuine precision — you catch the wrong entity name, the stale date, and the missing signature block.
- Demonstrated ability to independently run multiple time-sensitive workstreams without dropping threads or waiting to be asked.
- Strong written and verbal communication skills and the judgment to work directly with executives, board members, outside counsel, and cross-functional partners.
- Comfort operating in a fast-paced environment where priorities shift and processes are still being built — and a bias toward action.
- High judgment around confidential and sensitive corporate information.
- Bachelor's degree or equivalent practical experience.
NICE TO HAVE
- Experience at a fintech, payments, or regulated financial services company, including support for licensed entities (money transmitter, EMI, or similar).
- Experience supporting venture financings, secondaries, M&A integration, or IPO readiness.
- International entity management experience across EMEA, APAC, LATAM, or Canada.
- Experience with equity administration and cap table platforms (e.g., Shareworks).
- Experiencing with litigation or employment matters.
- Notary Public commission (NY or CA), or willingness to obtain one.
- ABA-approved paralegal certificate.
- A track record of using AI or automation to eliminate manual legal work.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote, Canada
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
We are looking for a seasoned Sr. Solutions Analyst who has worked with SaaS software. Your focus is on providing an exceptional customer experience while handling complex technical queries and complaints for our cloud-based healthcare solutions.
We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a timely manner using various communication channels.
To do well in this role you need to be able to remain calm while trouble-shooting complex system issues with customers. As well, a strong understanding of administrative tasks and workflows for long term care and medical facilities is crucial to your success.
Reporting to the Sr Manager, Customer Support
Key Duties and Responsibilities
Provide world class customer support and produce successful outcomes for clients with pressing challenges relating to administration, configuration, and utilization the application.
Develop an in-depth understanding of our cloud-based software to support processes and patient care in long term care facilities.
Facilitate the resolution of complex technical issues by way of log analysis, research, or problem recreation.
Work cross-functionally within the organization, to deliver quality, satisfaction, and resolutions to customers.
Effectively use and search the knowledge base, consistently contributing new or updated superior quality content.
Enhance, advocate, and exemplify KCS methodologies in addition to authoring and updating knowledgebase content.
Works to frequently exceed established service delivery guidelines and key performance indicators.
Mentor less experienced team members on trouble shooting SaaS products, customer support best practices, and internal processes.
Thoroughly document problems via phone, email, chat, and web portal to accurately record the issue, investigative steps, and resolution using our help desk ticketing system.
Be available to work rotating shifts between 8am to 8pm EST on weekdays with an occasional need for scheduled overtime on weekends and holidays as determined by business need.
Skills and Qualifications:
Understand the business processes and practices within a long-term care or medical facility.
Formalized approach to problem-solving, certification in RCA an asset .
Excellent communication skills, written and oral with acumen for conveying complex concepts to a variety of audiences.
Energized and motivated by a fast paced, dynamic, high demand working environment.
Demonstrated ability to multi-task, prioritize, and manage customer expectations.
Ability to quickly learn more complicated aspects of new software functionality, emerging products, and systems that support them.
A patient and active listener who is detail-oriented.
High level of customer focus and empathy.
Prior experience using the PointClickCare application is required.
Required Experience
Experience using/supporting PointClickCare
1-2 years practical experience supporting and trouble-shooting web-based software applications
Experience using diagnostic tools to help resolve customer issues
Experience in Care Delivery, Care Coordination, Business Intelligence, or Financial Performance for either Skilled Nursing, Senior Living, Home Health, or Acute Care facilities
Bachelors Degree or post-secondary schooling is preferred
#Remote
#MG-LI1
#Canada
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is
$65000- $72,000
Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Overtime Eligible
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
We are looking for a seasoned Sr. Solutions Analyst who has worked with SaaS software. Your focus is on providing an exceptional customer experience while handling complex technical queries and complaints for our cloud-based healthcare solutions.
We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a timely manner using various communication channels.
To do well in this role you need to be able to remain calm while trouble-shooting complex system issues with customers. As well, a strong understanding of administrative tasks and workflows for long term care and medical facilities is crucial to your success.
Reporting to the Sr Manager, Customer Support
Key Duties and Responsibilities
Provide world class customer support and produce successful outcomes for clients with pressing challenges relating to administration, configuration, and utilization the application.
Develop an in-depth understanding of our cloud-based software to support processes and patient care in long term care facilities.
Facilitate the resolution of complex technical issues by way of log analysis, research, or problem recreation.
Work cross-functionally within the organization, to deliver quality, satisfaction, and resolutions to customers.
Effectively use and search the knowledge base, consistently contributing new or updated superior quality content.
Enhance, advocate, and exemplify KCS methodologies in addition to authoring and updating knowledgebase content.
Works to frequently exceed established service delivery guidelines and key performance indicators.
Mentor less experienced team members on trouble shooting SaaS products, customer support best practices, and internal processes.
Thoroughly document problems via phone, email, chat, and web portal to accurately record the issue, investigative steps, and resolution using our help desk ticketing system.
Be available to work rotating shifts between 8am to 8pm EST on weekdays with an occasional need for scheduled overtime on weekends and holidays as determined by business need.
Skills and Qualifications:
Understand the business processes and practices within a long-term care or medical facility.
Formalized approach to problem-solving, certification in RCA an asset .
Excellent communication skills, written and oral with acumen for conveying complex concepts to a variety of audiences.
Energized and motivated by a fast paced, dynamic, high demand working environment.
Demonstrated ability to multi-task, prioritize, and manage customer expectations.
Ability to quickly learn more complicated aspects of new software functionality, emerging products, and systems that support them.
A patient and active listener who is detail-oriented.
High level of customer focus and empathy.
Prior experience using the PointClickCare application is required.
Required Experience
Experience using/supporting PointClickCare
1-2 years practical experience supporting and trouble-shooting web-based software applications
Experience using diagnostic tools to help resolve customer issues
Experience in Care Delivery, Care Coordination, Business Intelligence, or Financial Performance for either Skilled Nursing, Senior Living, Home Health, or Acute Care facilities
Bachelors Degree or post-secondary schooling is preferred
#Remote
#MG-LI1
#US
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is
$65000- $72,000
Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Overtime Eligible
Location: USA - Remote
Workplace: Remote
💫 This job description was written by a person
ABOUT US
Since 2013, we’ve been building a CRM that gets out of your way and helps your team sell more, faster. Now we’re building AI into every part of it, so Close does the busywork and your team does the selling. No manual data entry, no 10-click workflows. Just communication-first, AI-powered sales software designed to help you succeed and scale.
We're bootstrapped and profitable which means we answer to our customers and play by our rules. We're proud of our 130-person, 100% remote team, focused on building Close so that no small, scaling business fails because it can't figure out sales.
ABOUT THE ROLE
One of our values is “Build a house you want to live in.” In this metaphor, Close.com http://Close.com is the front door. Our website is where people learn about who we are, what we do and, even more importantly, it’s a critical touch point on their journey to becoming a Close customer. We’re dedicated to making it best-in-class. We’ve recently migrated from Webflow to our own codebase (Astro, Sanity, Vercel) so a new and improved foundation is in place. We believe building in-house gives us the flexibility, creativity, and speed to make our website a competitive advantage - this is where our first Sr. Frontend Engineer - Marketing comes in. As the technical owner of the website, you’ll be responsible for maintaining, optimizing, and instrumenting Close.com http://Close.com. You’ll work closely with Marketing, including a Marketing Designer, but report up through Engineering.
YOU ARE
- A marketing website engineer. You’ve built beautiful, conversion-focused websites for a while now - probably 5+ years. You may have worked in an agency, but you’ve also had to build, own, and collaborate on websites long-term - seeing your work through impact and likely many iterations. Motion, ambitious CSS, and rich media are second nature, and you sweat page speed and how the site reads to both search engines and AI agents as much as how cool it looks. A modern stack like Astro paired with a headless CMS (Sanity is ours) is familiar territory to you.
- Fluent in measurement. The sites you build aren’t only beautiful, but they’re well-measured too. You understand cookies, conversion events, analytics, and experimentation tooling, and you've worked with tools like Segment, Amplitude, or Customer.io http://Customer.io.
- Focused on conversion and fueled by impact. We’re primarily a self-service SMB business and that means that Close.com http://Close.com isn’t just a brand experience. It’s a critical part of our acquisition funnel. This means that your work will have a direct effect on some of our most important business metrics - traffic, conversion, revenue. You’re the type who finds this motivating and is eager to partner with Marketing and Growth to move these numbers.
- Energized by empowering non-technical team members. You’ve built systems that allow Marketers or Designers to self-serve and solve problems quickly and independently. You’re comfortable thinking through guardrails, automations, and tooling.
- Already building with AI. You use AI to move faster and empower your team but are equally discerning about which moments require craftsmanship and taste.
- Resourceful and collaborative. You’ll bridge two teams (Marketing and Engineering) and will need to easily work with folks across departments and levels. No tweak or task is too small (or too big) for you to tackle.
YOU WILL
- Build and continuously improve a world-class marketing website. We want close.com http://close.com to be responsive, highly interactive, and polished. The kind of site that brings the product to life through animation and interactivity. You'll ship new pages and continue raising the bar on core site functionality.
- Make the site fast and findable. You’ll own performance, technical SEO, and how the site shows up to search engines and AI agents.
- Manage the infrastructure behind the site. The platform (Sanity), components, integrations, and deployment are for you to maintain and evolve.
- Own the technical integrity of site measurement and partner on experiments. Make sure tracking, attribution, conversion events, and funnel data are implemented correctly and reliably flow into our marketing and data systems.
- Build tools that let Marketing self-serve...and help the site self-improve. You’ll build automations and flows to help the team ship pages, campaigns, and experiments, but you’ll also help the website be a partner in its own development - be it catching regressions or flagging performance problems and SEO issues. The website of the future is a surface for collaboration between you, the marketing team, and AI agents.
- Stretch beyond the site and act as an engineering resource to marketing. The website is your focus, but there’s a lot of work to be done! You’ll be a resource for solving tricky problems, across the website and in other areas of marketing - sometimes that means hopping in yourself, or just knowing when to loop in the right person.
BENEFITS
- Compensation: Competitive pay plus an organization-wide goal-based bonus
- Paid Time Off: ~5 weeks of PTO to start. Plus a 1-week all-company Winter Holiday Break and paid US holidays. You'll earn 2 extra days for every year you're with Close.
- 80% Work Option: Work with your manager to choose between a standard 5-day week or a 4-day week at 80% pay
- Parental Leave: Paid leave for primary and secondary caregivers
- Sabbatical: A 1-month paid sabbatical every 5 years with the team
- Healthcare (US residents): Two medical plans with Close covering the majority of your premium, plus Dental, Vision, HSA, FSA, and company-paid Long-Term Disability
- 401k (US residents): We match your contributions up to 6%, vested immediately
OUR VALUES
Build a house you want to live in - Examine long-term thinking and action
No BS - Practice transparency and honesty, especially when it’s hard
Invest in each other - Build successful relationships with your coworkers and customers
Discipline equals freedom - Keep your word to yourself and others
Strive for greatness - Constantly challenge yourself and others
LEARN MORE
Listen to our CEO and Founder, Steli Efti, tell the story of Close’s journey in the $0-30m Blueprint https://www.close.com/blueprint.
Watch our culture video https://www.youtube.com/watch?v=maXKi1GN2MI from our 2023 team retreat in Milan. Every year our entire team gathers in person to build connection, foster cross-functional collaboration, and have fun. In 2027, we're headed to Dusseldorf, Germany!
Explore our product. Check out a demo https://www.close.com/demo-site!
OUR HIRING PROCESS
We ask a few role-specific questions as part of our application process. These questions are designed to help us learn more about you from the start, so please answer each one thoughtfully. We see this as an opportunity to get to know you beyond your resume.
We use AI tools daily at Close and expect candidates to do the same. In evaluating your application, we aim to get a sense for you - the way you think, how you communicate, the work you've done. Applications that read as fully AI-generated will not be considered.
Regardless of fit, you can expect to hear back from our team with an update on the status of your candidacy.
If you progress to the interview process, you'll receive a full outline of the role-specific steps in your first touchpoint with us. We do our best to make the hiring process clear and human.
Location: Australia
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Senior Manager, Detection Engineering & Threat Hunting
Location: Remote Australia
Compensation Range: $150,000 to $170,000 AUD base plus bonus and equity
What You’ll Do:
Members of the Huntress DE&TH team wake up every morning with the honor of impeding threat actors through a combination of detection engineering and threat hunting. This team sits alongside our 24x7 Security Operations Center, and our Adversary Tactics & Tactical Response function, and plays a pivotal role in detecting threats actors before they get a chance to impact our partner environments.
As a Senior Detection Engineering and Threat Hunting (DE&TH) Analyst you should be drawn to the hard problems: detecting stealthy intrusions, managing false positives and false negatives at scale, and uncovering clues that may expose an evolving campaign across Huntress partners. In this role you will turn threat intelligence, or a hypothesis, into detections that help the SOC find real intrusions faster. While the SOC is responding to alerts within minutes, this team is developing detections and reviewing more ambiguous signs of attacker activity on a daily & weekly basis.
On the Detection Engineering side of the role, you will play a part in designing, building, and maintaining a resilient, scalable, and high-fidelity detection portfolio that enables the SOC to rapidly identify and respond to adversary activity. This will involve working with engineering and other adjacent teams to achieve a shared goal across multiple domains which includes identities and endpoints.
On the Threat Hunting side of the role, you will get to research new attacker tradecraft, test new theories, and review hunting data at scale for millions of endpoints to proactively hunt for, and disrupt, stealthy threat actor techniques that evade initial defenses.
If you love Detection Engineering and Threat Hunting at scale, whilst in the environment and energy of a SOC, this is the role for you!
Responsibilities:
Contribute to all parts of the detection lifecycle by creating new rules, testing them before deployment, monitoring efficacy, and tuning, promoting, or retiring rules based on their performance.
Develop rules across a variety of Huntress products and operating systems such as: Identity Threat Detection and Response (ITDR), Security Information and Event Management (SIEM), Endpoint Detection and Response (EDR), Windows, Linux, and MacOS.
Manage any DE&TH requests raised internally or escalated from our partners.
Undertake hypothesis-driven hunts across Huntress telemetry, prioritising techniques and tradecraft that may evade high-fidelity detections and initial SOC review.
Consume threat intelligence and translate IOCs, TTPs, and internal findings into new or refined detections through Git-based workflows.
Build and refine hunting dashboards or queries required to surface potential intrusions.
Review ambiguous signs of attacker activity across Huntress products, and surface likely intrusions that require deeper investigation.
Investigate or escalate likely intrusions identified to ensure partners receive clear incident reports with accurate advice.
Contribute findings to community-driven projects and create Huntress content such as blogs, social posts, videos, podcasts, and webinars.
Use AI-assisted workflows to prototype queries, enrich analysis, and develop a scaffolding for detection rules, ensuring you apply sound judgment to validate the AI output. We expect everyone at Huntress to be able to use AI as a real part of how they work, not occasionally, but genuinely embedded in core workflows.
What You Bring To The Team:
2+ years of experience in detection engineering, threat hunting, SOC, MDR, or incident response.
Intermediate knowledge of Windows internals.
Working knowledge of Linux, macOS, Microsoft 365, Azure, and Google Workspace.
Experience developing, testing, tuning, and documenting detections or analytics from threat intelligence, IOCs, hypotheses, or real-world investigations.
Ability to communicate findings through clear written reports.
Strong familiarity with detection languages such as Sigma, Suricata, Snort, or YARA, and query languages such as KQL, EQL, ES|QL, or Splunk SPL.
A sound understanding of adversary tradecraft, including techniques used for persistence, privilege escalation, defense impairment, lateral movement, discovery, and collection on a system.
A sound understanding of the roles different threat actors play and their associated goals, such as: initial access brokers, ransomware affiliates, and state-sponsored entities.
Ability to orchestrate reusable AI workflows that improve threat hunting, detection development, or analysis, and can verify AI-generated outputs before they reach production environments.
Bonus points for:
Intermediate knowledge of Linux and MacOS internals.
Hands-on experience using tools to remotely discover evidence of compromise such as OSquery, Velociraptor, and EDR/MDR/XDR platforms.
Previous use of forensic tooling such as Eric Zimmerman's EZ Tools, RegRipper, Hayabusa, or Chainsaw to analyze endpoint artifacts.
Intermediate malware analysis skills.
What We Offer:
Fully remote work
At least one annual trip to the US for Summer Summit, with additional local events in Australia!
New starter home office set up reimbursement ($800 AUD)
12 weeks paid parental leave for both primary and secondary carers
Monthly digital allowance for personal phone and internet costs ($185 AUD)
Monthly home office tech stipend to upgrade or replace equipment ($40 AUD)
Subsidised private health insurance through our preferred provider
Stock options for
all
full-time employees
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: El Salvador; Colombia; Nicaragua; Honduras; Ecuador; Guatemala
We are seeking an energetic, outgoing, and exceptionally personable Bilingual Virtual Front Desk & Insurance Specialist to serve as the vital front-line ambassador for a fast-growing U.S.-based mental health practice. Combining high-volume inbound/outbound phone management, patient scheduling, and light insurance verification support, this is a highly patient-facing, high-touch role.
We are specifically seeking a candidate with an upbeat, warm, confident, and engaging phone demeanor in both English and Spanish. Rather than a passive assistant, the practice requires a self-directed problem-solver who takes complete ownership of patient inquiries, manages heavy call volumes with ease, and provides an compassionate, outstanding experience for individuals seeking mental health and TMS therapy services.
Working Environment & Core Schedule
Role Title:
Bilingual Front Desk & Insurance Verifications/Auths Specialist
Status:
Full-Time (40 Hours / Week)
Schedule:
Monday – Friday, 9:00 AM – 6:00 PM EST (US Eastern Standard Time)
Language Requirement:
Fully Bilingual (Fluent English & Spanish - Non-Negotiable)
Practice Specialty:
Psychiatry, Mental Health & TMS Therapy
Top 3 Daily Tasks
High-Volume Front Office Communication:
Handle high-volume inbound and outbound patient calls (50–150 calls per day) using Weave, delivering exceptional customer care, answering treatment inquiries, and scheduling appointments.
Patient Scheduling & Intake Management:
Manage provider calendars, guide prospective mental health and TMS therapy patients through the intake process, and assist with general administrative requests.
Insurance Verifications & Authorizations (Support):
Provide occasional, targeted support with verifying insurance eligibility, checking benefit coverage, and navigating payer portals as needed.
Core Responsibilities
Inbound & Outbound Phone Operations:
Serve as the primary voice of the practice using Weave, answering patient calls, conducting follow-up outreach, and managing appointment confirmations, cancellations, and reschedules in English and Spanish.
Patient Inquiry & Care Coordination:
Warmly address non-clinical questions regarding psychiatry, TMS therapy, and mental health services, guiding patients smoothly into the practice's care pipeline.
Administrative Front Desk Support:
Maintain accurate patient records, organize digital intake workflows, update patient charts, and manage daily calendar tasks using Google Workspace tools and GoHighLevel.
Insurance & Auth Support:
Perform secondary insurance eligibility checks, verify coverage details on payer platforms, and assist with prior authorization documentation when necessary.
Proactive Problem-Solving:
Identify administrative bottlenecks, manage high call density with composure, and maintain high patient satisfaction across every interaction.
Requirements
Bilingual Fluency:
Fluent, natural spoken and written English and Spanish.
U.S. Practice Experience:
Minimum 2+ years of direct experience supporting a U.S.-based medical practice in a front-office, administrative, or patient-coordination capacity.
Engaging Phone Demeanor:
A bubbly, upbeat, warm, and highly confident phone presence—capable of building instant rapport without sounding scripted, timid, or robotic.
Phone & Scheduling Proficiency:
Proven background handling inbound/outbound calls, patient scheduling, and customer service.
Lead & Growth Mindset:
Comfort making outbound calls to prospective patients, addressing barriers to care, and guiding leads toward booking appointments.
Problem-Solving Ability:
Proven track record of working independently, following through on tasks without constant direction, and bringing solutions to operational challenges.
HIPAA Compliance & Setup:
Strong understanding of HIPAA guidelines and a quiet, private, HIPAA-compliant home workspace equipped with a high-speed computer setup and a clear noise-canceling headset.
Strongly Preferred
Lead Conversion & Sales:
Background in patient acquisition, medical sales, or lead conversion.
Specialty Practice Models:
Direct experience in Direct Primary Care (DPC), Concierge Medicine, Medical Spa, Wellness, or Cash-Pay practice environments.
Membership Billing:
Hands-on experience with recurring membership billing models and membership CRM/lead management platforms.
Ideal Candidate Profile
You are a vibrant, articulate, and resourceful bilingual coordinator who loves connecting with people over the phone. You treat every patient and prospective lead like a VIP, take immense pride in keeping clinic workflows organized, and take full ownership of helping a medical practice grow.
Location: Australia
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Vice President, Channels and Alliances
Location: Remote Australia
What You’ll Do:
Huntress is looking for a Reseller Sales Manager to join our new reseller sales team. In this role, you will be responsible for developing and managing reseller partnerships in Australia & New Zealand to support Huntress' continued growth and expansion. You will use your knowledge of the security landscape to open opportunities and build key partner relationships with resellers at the regional and national level(s).
This role will work closely with senior sales leaders and other stakeholders on the revenue team to determine the actions necessary to identify opportunities for new routes to market to increase both revenue and the company’s market presence. You will work to identify value creation opportunities, shape and align implementation and support the reseller’s execution and long-term success.
Responsibilities:
Identify, recruit and onboard new reseller partners across Australia and New Zealand who align with our target market and capabilities, then provide them with the necessary training and support to quickly activate and effectively sell our solutions
Create a strategic plan to maximize sales through the reseller and distributor channels, including defining sales targets, incentives, and marketing initiatives to drive partner-sourced pipeline and closed revenue
Build strong relationships with key decision-makers at reseller and distributor companies, ensuring they are actively promoting our products and addressing any concerns they may have
Provide resellers with the tools, resources, and ongoing training necessary to effectively present and sell our products to their customers
Oversee the process of registering sales opportunities with resellers/distributors to ensure proper attribution and margin allocation
Track reseller sales performance, identify areas for improvement, and provide coaching to maximize their sales potential
Work with ANZ distribution partners as a force multiplier for partner recruitment, enablement and scale, including joint campaigns, roadshows and other related activities
Work with the marketing team to develop joint marketing campaigns and materials to generate leads and support reseller sales efforts
Represent Huntress at industry events, partner days and other related conferences
Bring real-time market and reseller/distributor feedback back to the business
What You Bring To The Team:
7+ years of experience in a combination of channel sales, partner management and/or distribution
Demonstrated knowledge of the cybersecurity landscape, including different product categories, technical capabilities, and industry trends particularly in the SMB and Commercial customer segments
Proven track record of identifying, recruiting and quickly activating resellers, including an understanding of partner dynamics and incentive structures. Existing key reseller relationships are highly preferred.
SMB and Commercial mindset with a bias for action and execution
Experience and knowledge of MSFT licensing and Security solutions highly preferred.
Confident, credible communicator who can open doors and build trust quickly with key decision makers at reseller companies and foster long-term partnerships
Comfortable working remotely and managing a wide geographic territory
Willingness to travel across Australia and New Zealand
What We Offer:
Fully remote work
At least one annual trip to the US for Summer Summit, with additional local events in Australia!
New starter home office set up reimbursement ($800 AUD)
12 weeks paid parental leave for both primary and secondary carers
Monthly digital allowance for personal phone and internet costs ($185 AUD)
Monthly home office tech stipend to upgrade or replace equipment ($40 AUD)
Subsidised private health insurance through our preferred provider
Stock options for
all
full-time employees
Access to the BetterUp platform for coaching, personal, and professional growth
People from all culturally diverse backgrounds, including Aboriginal & Torres Strait Islander Peoples, are encouraged to apply.
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: Home-based, Mexico
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
ROLE PURPOSE
The Periodic Review Due Diligence Specialist is responsible for conducting AML periodic reviews and AML event driven reviews of merchants and sub merchants to ensure customer information, ownership structures, business activity, transaction profiles and supporting documentation remain accurate, current and compliant with internal standards and applicable regulatory requirements.
The role supports Checkout.com http://Checkout.com’s ongoing monitoring framework by assessing whether a merchant’s existing risk rating and due diligence level remain appropriate, and taking the appropriate action through case management, escalation and stakeholder engagement.
The role is also expected to embody Checkout.com http://Checkout.com’s Operating Principles in how work is performed: putting the customer first through high-quality review outcomes and clear communication, acting with ownership and urgency, maintaining a high bar for accuracy and evidence, collaborating as one team across stakeholders, and continuously improving review quality, process discipline and operational effectiveness.
KEY ROLES AND RESPONSIBILITIES
- Conduct end-to-end AML periodic reviews and AML event driven reviews of merchants and sub merchants in line with internal procedures, policy requirements and review timelines.
- Review merchant information including ownership structure, business activity, line of business, processing activity, regional exposure and supporting documentation to ensure and confirm that the customer profile remains accurate and complete.
- Assess whether the merchant’s risk rating and due diligence level remain appropriate based on current information and review findings.
- Complete required review actions within the relevant internal systems and tools, including Salesforce and Fircosoft Compliance Link.
- Manage periodic review cases from assignment through closure, ensuring statuses, sub-statuses, notes, evidence and outcomes are accurately maintained.
- Raise and manage Requests for Information (RFIs) with merchants, account managers or internal stakeholders where documents or clarifications are required.
- Perform enhanced due diligence reviews where required for higher-risk merchants, including analysis of risk triggers, supporting documentation and rationale for final decisions.
- Escalate cases appropriately where review findings, risk indicators or policy triggers require secondary review or approval.
- Maintain clear, accurate and audit-ready case commentary, review notes and evidencing to support decisions taken.
- Immediately escalate unusual or suspicious activity in line with internal reporting obligations.
- Support quality, control and continuous improvement initiatives by highlighting process gaps, tool issues, documentation weaknesses and operational inefficiencies and suggesting solutions.
- Contribute to consistent decision-making, knowledge sharing and strong operational discipline across the periodic review team.
INDIVIDUAL PROFILE
The ideal individual is a detail-oriented and risk-aware specialist with strong AML and customer due diligence knowledge, sound judgement, and the ability to manage a high volume of cases while maintaining quality and discipline. They should be comfortable analysing customer information, identifying discrepancies, following structured procedures and documenting decisions.
They should also be able to communicate clearly with both internal and external stakeholders, manage competing priorities, and escalate issues promptly where risk, policy or operational thresholds are met.
SKILLS
- 3+ years' relevant work experience.
- Strong understanding of AML, KYC, KYB, CDD and EDD principles.
- Ability to review and interpret corporate documents, ownership structures and merchant information.
- Strong analytical and investigative skills, with the ability to identify inconsistencies, red flags and material changes in risk profile.
- Ability to make structured, evidence-based decisions in line with policy and procedural requirements.
- Strong written communication skills for case notes, RFIs, internal escalations and stakeholder updates.
- Good stakeholder management and follow-up discipline.
- Ability to manage workload effectively across multiple live cases and deadlines.
- Strong attention to detail and data accuracy.
- Good judgement in identifying when to escalate or seek secondary review.
- Ability to work with case management and due diligence tools.
- Comfortable using internal platforms and review-supporting tools as required.
- Ability to work within controlled processes while remaining adaptable to system and procedural changes.
CORE COMPETENCIES
- Risk awareness and sound judgement
- Analytical thinking
- Investigative mindset
- Attention to detail
- Decision quality
- Accountability and ownership
- Organisational and time management skills
- Clear written and verbal communication
- Collaboration and teamwork
- Resilience under workload pressure
- Process discipline and compliance mindset
- Continuous improvement orientation
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Mexico City
Workplace: Hybrid
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
ROLE PURPOSE
The Periodic Review Due Diligence Specialist is responsible for conducting AML periodic reviews and AML event driven reviews of merchants and sub merchants to ensure customer information, ownership structures, business activity, transaction profiles and supporting documentation remain accurate, current and compliant with internal standards and applicable regulatory requirements.
The role supports Checkout.com http://Checkout.com’s ongoing monitoring framework by assessing whether a merchant’s existing risk rating and due diligence level remain appropriate, and taking the appropriate action through case management, escalation and stakeholder engagement.
The role is also expected to embody Checkout.com http://Checkout.com’s Operating Principles in how work is performed: putting the customer first through high-quality review outcomes and clear communication, acting with ownership and urgency, maintaining a high bar for accuracy and evidence, collaborating as one team across stakeholders, and continuously improving review quality, process discipline and operational effectiveness.
KEY ROLES AND RESPONSIBILITIES
- Conduct end-to-end AML periodic reviews and AML event driven reviews of merchants and sub merchants in line with internal procedures, policy requirements and review timelines.
- Review merchant information including ownership structure, business activity, line of business, processing activity, regional exposure and supporting documentation to ensure and confirm that the customer profile remains accurate and complete.
- Assess whether the merchant’s risk rating and due diligence level remain appropriate based on current information and review findings.
- Complete required review actions within the relevant internal systems and tools, including Salesforce and Fircosoft Compliance Link.
- Manage periodic review cases from assignment through closure, ensuring statuses, sub-statuses, notes, evidence and outcomes are accurately maintained.
- Raise and manage Requests for Information (RFIs) with merchants, account managers or internal stakeholders where documents or clarifications are required.
- Perform enhanced due diligence reviews where required for higher-risk merchants, including analysis of risk triggers, supporting documentation and rationale for final decisions.
- Escalate cases appropriately where review findings, risk indicators or policy triggers require secondary review or approval.
- Maintain clear, accurate and audit-ready case commentary, review notes and evidencing to support decisions taken.
- Immediately escalate unusual or suspicious activity in line with internal reporting obligations.
- Support quality, control and continuous improvement initiatives by highlighting process gaps, tool issues, documentation weaknesses and operational inefficiencies and suggesting solutions.
- Contribute to consistent decision-making, knowledge sharing and strong operational discipline across the periodic review team.
INDIVIDUAL PROFILE
The ideal individual is a detail-oriented and risk-aware specialist with strong AML and customer due diligence knowledge, sound judgement, and the ability to manage a high volume of cases while maintaining quality and discipline. They should be comfortable analysing customer information, identifying discrepancies, following structured procedures and documenting decisions.
They should also be able to communicate clearly with both internal and external stakeholders, manage competing priorities, and escalate issues promptly where risk, policy or operational thresholds are met.
SKILLS
- 1-2 years' relevant experience.
- Strong understanding of AML, KYC, KYB, CDD and EDD principles.
- Ability to review and interpret corporate documents, ownership structures and merchant information.
- Strong analytical and investigative skills, with the ability to identify inconsistencies, red flags and material changes in risk profile.
- Ability to make structured, evidence-based decisions in line with policy and procedural requirements.
- Strong written communication skills for case notes, RFIs, internal escalations and stakeholder updates.
- Good stakeholder management and follow-up discipline.
- Ability to manage workload effectively across multiple live cases and deadlines.
- Strong attention to detail and data accuracy.
- Good judgement in identifying when to escalate or seek secondary review.
- Ability to work with case management and due diligence tools.
- Comfortable using internal platforms and review-supporting tools as required.
- Ability to work within controlled processes while remaining adaptable to system and procedural changes.
CORE COMPETENCIES
- Risk awareness and sound judgement
- Analytical thinking
- Investigative mindset
- Attention to detail
- Decision quality
- Accountability and ownership
- Organisational and time management skills
- Clear written and verbal communication
- Collaboration and teamwork
- Resilience under workload pressure
- Process discipline and compliance mindset
- Continuous improvement orientation
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
