About the company 21phi is a boutique Shopify & Hydrogen agency focused on premium ecommerce brands. They design, build, and optimize high-performance Shopify experiences for fast-growing DTC companies combining design, development, analytics, CRO, and long-term growth. The team values ownership, quality, and strong client relationships.
About the role: The Klaviyo & Retention Marketing Manager will own the retention marketing function for a North American ecommerce client. Responsibilities include owning the client's Klaviyo account, planning and executing email campaigns, optimizing and building automated flows, creating customer segmentation strategies, running A/B tests and proposing new hypotheses, analyzing campaign performance and revenue attribution, coordinating with designers on email assets, working with developers on implementation when needed, communicating directly with the client, and continuously improving retention performance.
Requirements: Strong hands-on experience with Klaviyo; solid understanding of Shopify and DTC ecommerce; experience with campaigns, flows, segmentation, and customer lifecycle marketing; strong analytical mindset; fluent English and Russian; ability to work independently and take ownership.
Nice to have: Experience with North American ecommerce brands; familiarity with Amplitude, GA4, Shopify Analytics, Triple Whale, or similar analytics tools.
What they offer: Remote-first team; long-term collaboration; direct communication with an established North American DTC brand; opportunity to build and own the retention marketing direction inside the agency; high level of autonomy and ownership; competitive compensation; opportunity to grow into a Head of Retention role as the agency expands.
Compensation: Starting from USD 3,000/month depending on experience and value brought.
How to apply: Send application to admin@21phi.com including CV or LinkedIn profile, a short introduction, examples of ecommerce brands worked with, description of role and results achieved, and expected monthly compensation.
Мы строим продукт, через который пользователи находят и покупают билеты на события: концерты, спектакли, спорт, фестивали.
Открыты три роли:
1. Product Lead: Афиша
Ownership за весь покупательский опыт: от поиска события до повторной покупки. Нужен человек с 5+ лет опыта, который умеет работать с деревом метрик, строить гипотезы и управлять несколькими командами.
2. Product Manager: Acquisition & Retention
Воронка, конверсия, CRM, A/B тесты, повторные покупки. Если вы умеете превращать поведенческие данные в рост метрик, то это ваша роль.
3. Product Manager: B2B
Кабинет организатора: self-service, аналитика, финансы. Ищем человека с опытом в B2B или SaaS, который умеет работать с бэклогом и вести команду от идеи до релиза.
Location: Amsterdam; Belgium; Netherlands; Aruba; Suriname; Curaçao
Workplace: Remote
OKTOBER is hiring a Dutch speaking Senior Retention Manager to join us. We're one of the fastest growing Shopify Retention Agencies in the space and brands love us.
What you'll do:
1. Own results and relationships for 4–5 high-value Shopify brands (5M+/year), handling the most complex strategic challenges
2. Develop advanced retention strategies and playbooks — writing your own copy and directing creative to make it bang
3. Mentor specialists on the team, contribute to process improvements, and represent OKTOBER in complex client negotiations
What we're looking for (non negotiable):
1. 4+ years hands-on Klaviyo experience with agency or 8-figure+ brand background
2. Expert-level retention strategy and full-funnel thinking — not just email metrics
3. A proven relationship builder who operates with strong business acumen and can mentor those around them
What you'll get:
1. Competitive salary
2. Generous paid time off
3. Fully remote — work from wherever you do your best work
4. Clear growth path, plus access to all tools, data, courses, and coaches you need to succeed
5. Direct access to founders of the fastest-growing eCommerce brands worldwide and real influence on how we operate as we scale
This is for you if:
- You're a freelancer or agency owner who wants more stability and a team of experts around you
- You're tired of slow decision-making and want to actually drive strategy
This is not for you if:
- You're looking to get away by doing the bare minimum
- You need a lot of hand holding throughout the day
Speak soon ❤️ 🔥
Location: Spain; United Kingdom
Workplace: remote
Help Us Build The Future of Travel
At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world.
Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy.
We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone.
Your Next Destination
Location: Remote, anywhere in Spain or the UK.
Contract:
Spain: Full-time, permanent contrato indefinido via Deel (our employer of record in Spain)
UK: Full-time, permanent
Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74
Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async.
Curious what it's actually like to work at Airalo? We've put together a guide for each of the hubs we hire from most, covering our benefits, remote culture, employment setup, and what our team values most:
Life at Airalo · España: https://airalo-public.notion.site/life-at-airalo-espana
Life at Airalo · United Kingdom: https://airalo-public.notion.site/life-at-airalo-united-kingdom
Millions of travelers use the Airalo app to buy and manage their eSIMs. We are looking for a hands-on User Retention Specialist to help turn first-time buyers into loyal repeat customers.
You will join a small user retention team and own three or four stages of the app customer lifecycle, such as first-to-second purchase, win-back and loyalty. You will plan, build, QA, launch and measure push, in-app and email journeys, and work closely with Product to improve the app experience.
Responsibilities include but are not limited to:
Own part of the app lifecycle:
Take ownership of three or four stages, such as install to sign-up, first-to-second purchase, loyalty and win-back. Set the strategy, plan the experiments and run them.
Build and launch campaigns:
Create push, in-app and email journeys in our CRM tool (CleverTap today, with Braze or MoEngage experience welcome). Handle segmentation, personalisation, behavioural triggers, QA and launch.
Run promotions:
Support discounts and coupon codes, and help keep the offers accurate and well targeted.
Test and measure:
Run A/B tests against control groups. Track retention, repeat purchase rate and customer lifetime value, and report what worked and what to do next.
Work with Product and regional teams:
Partner with Product to improve the app experience, and pick up requests from regional teams for local moments such as holidays and travel peaks.
Must Haves
4+ years of hands-on retention or CRM experience on a B2C mobile app:
You have run push, in-app and email journeys for app users, covering the lifecycle from sign-up to repeat purchase.
Hands-on with a CRM or retention platform:
CleverTap, Braze, MoEngage or similar. You build, segment, QA and launch campaigns yourself.
Measured impact:
You can describe a campaign you ran and its measured result, for example uplift against a control group, and what you learned from it.
Retention use cases:
Experience with churn prevention, win-back and loyalty.
Good to have:
Experience in tech, travel or telecommunications
CleverTap experience
Templating (such as Liquid) or SQL
If you are interested in this position, please apply to the ad.
Why People Join Us
🇪🇸 Why people join us in Spain
We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first.
Our team is united by a shared belief that great work happens when people are trusted to own what they do. As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact.
For many of our teammates in Spain, it's the combination of stability, flexibility, and genuine work-life balance that makes Airalo feel like home.
🇬🇧 Why people join us in the UK
We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product first discovered us as customers.
Our team spans 60+ countries, but what people often notice quickly is how work actually feels here. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one.
As Airalo continues to grow, people tend to stay for a mix of things: the chance to work on a product used globally, the autonomy to shape how they work, and the opportunity to keep taking on new challenges without getting stuck in one lane.
Before You Hit Apply
By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy
We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.
At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍
Given this role is remote and available to candidates across some countries in Europe, this range represents the full salary range for this role across our available locations in the EU. To ensure equity based on where you reside we use a tiered location model:
📍 UK £58,800 - £84,500
📍 Spain: €42,800 - €61,500
Your Home Destination: 🛫 Specific salary ranges used in offers are determined by where you reside. We’re committed to discussing these ranges openly during your first call with our Talent to ensure we’re aligned for takeoff! 🎒✨
Location: Los Angeles, United States
Workplace: remote
Join Our Vision: We are building the next generation of Spatial Media - a new way people experience videos through interaction, multi-user presence, haptics, AI, and immersive storytelling.
DeoVR is the leading immersive streaming technology serving multiple enterprise customers and millions of users globally.
We are now expanding the boundaries of what video can be - moving from passive watching to active, interactive, multi-user journeys.
If this excites you more than it scares you, you are in the right place.
The Role
We’re looking for a Creator Retention & Relationship Manager to own the post-acquisition lifecycle of immersive
content creators across US and EU markets. This role is focused on ensuring creators successfully onboard, stay active, grow their audience, and evolve into long-term partners and advocates of the DeoVR ecosystem.
This is not just about managing relationships - it is about building a scalable creator success system that drives retention, engagement, and creator-led growth across the platform.
What You Will Do
Guide creators from onboarding to first upload, first payout, and full activation on the platform
Build and optimize onboarding flows, educational materials, FAQs, and live support touchpoints
Own creator retention metrics (D30 / D90 / D180) and proactively manage lifecycle health
Identify at-risk or inactive creators and run structured reactivation and win-back campaigns
Act as the primary contact for creators, especially premium and high-potential partners
Run regular 1:1s, check-ins, and structured growth reviews with creators
Design and execute co-marketing campaigns with creators across US and EU markets
Build and scale a Creator Ambassador Program and support creator-led growth initiatives
Develop and maintain an active creator community space to drive engagement and advocacy
Collect and synthesize creator feedback and bring insights to Product, Content, and Leadership teams
Collaborate cross-functionally with Acquisition, Product, Marketing, Finance, and Content Review teams to improve end-to-end creator experience
What We Are Looking For
Relevant experience in creator economy, content platforms, social media, or digital media ecosystems
Experience in creator partnerships, community management, customer success, or lifecycle and retention-focused roles
Strong analytical mindset with ability to work with retention, engagement, and growth metrics
Ability to structure processes and operate effectively in fast-moving, high-ambiguity environments
Strong communication skills with the ability to build trust and long-term relationships with creators globally
Fluency in English (B2 and above)
Bonus Points
Experience with VR, immersive media, or 3D/video platforms
Experience building creator programs, ambassador systems, or community ecosystems
Experience working across multiple markets (US, EU, Asia)
What Success Looks Like
In 30 days:
You’ve spoken with every active premium creator. You’ve shipped the first version of the creator onboarding handbook.
In 90 days:
D30 creator retention has measurably improved. The creator community space is active and used regularly. You’ve launched your first co-marketing campaign with at least 5 creators participating in joint promotion. You’ve also resolved at least 3 key creator experience or process pain points.
In 6 months:
Creators see DeoVR as a platform that invests in them, not just a distribution channel
Premium creator count and per-creator activity are both growing
Creator-led external exposure (social mentions, referral videos, UGC) becomes a consistent acquisition channel
The DeoVR Creator Ambassador Program is live, with at least 10 core creators onboarded
Hiring Process
HR Screening (30 min)
Team Interview (30 min)
Case task (2-4 hours)
HM Interview (30 min)
CEO Interview (30 min)
💼
Explore our hiring process
What We Offer
Please note: fully remote contract role. B2B only - work as an independent contractor with your own legal entity.
The chance to be part of a pioneering team in a rapidly evolving industry
Direct impact on the future of immersive media
Flexible working hours and remote-first culture
A team that values initiative, clarity, and collaboration
Access to all tools and tech you need
Unlimited DeoVR Premium
A work environment where ideas matter and people are treated with respect
Stay Connected
Join
our Facebook community
and follow updates as we advance interactive VR experiences through cutting-edge technology. Join us and step into a role where legal expertise meets innovation.
Join us and embrace a role where your expertise meets technological innovation!
Location: India
About the role
As a Retention Specialist at Sporty, you’ll play a hands-on role in supporting the delivery of Africa focused campaigns and promotions that drive customer engagement and loyalty locally. You’ll assist with setting up and running retention activities, track results, and help ensure our offers are competitive across different markets. Working closely with product, analytics, and stakeholders, you’ll provide operational support to keep campaigns running smoothly and effectively.
What you'll be doing
Assist in planning and executing retention campaigns and promotional activities for existing & new users across AF markets
Monitor key metrics (Retention, Reactivation, ROI) and prepare reports to track user engagement and optimization
Collaborate with internal product and analytics teams to maintain and improve retention tools and reporting accuracy
Help ensure regional offers and promotions are delivered on time and remain competitive
Coordinate with external partners on campaign execution and follow-up tasks
Support personalization and automation initiatives by providing regional operational input
What you'll bring
Bachelor’s degree in marketing, business, or a related field
2+ years’ experience in retention, CRM, or customer lifecycle management
Experience in the Online Casino or broader iGaming industry is strongly preferred
Strong analytical skills and data-driven mindset
Excellent communication skills, fluent in written and spoken English
Familiarity with retention and marketing automation tools is a plus
What’s in it for you
A competitive salary + individual performance based bonuses every quarter
20 days annual leave + public holidays
Our core working hours are 10am-3pm in your local time zone with flexibility outside of this
South African employment contract
Referral bonuses & flash bonuses
Top of the line equipment
Annual company retreats to provide great internal networking opportunities
If you're interested, we encourage you to apply! Every application is reviewed by a member of our team (AI is not used in our recruitment process), and we aim to respond within 48 hours.
India; Our core working hours are 10am-3pm in your local time zone with flexibility outside of this
Location: Yerevan, Armenia
Description
We are looking for a skilled and motivated Partners Customer Retention Specialist to join our CRM team. In this role, you will be responsible for managing customer retention campaigns via our CRM Tool on behalf of our B2B partners. You will support partners in increasing player engagement, loyalty, and lifetime value through targeted campaigns, segmentation, and gamification strategies.
Responsibilities
Plan, execute, and optimize customer retention campaigns using the CRM Tool across multiple channels (email, SMS, push notifications, in-app messages)
Analyze player data and campaign performance to identify behavioral trends and recommend tailored strategies for partner growth
Set up and monitor retention flows and automation journeys aligned with each partner’s objectives
Create and manage gamification mechanics (e.g., tournaments, missions, loyalty programs) to increase player engagement
Collaborate with Account Managers and Product teams to understand partner needs and translate them into effective CRM initiatives
Provide CRM Tool training and ongoing support to partners, ensuring they understand key features and best practices
Segment customer databases for highly personalized targeting based on player behavior and value
Ensure compliance with responsible gaming practices and regulatory guidelines in all retention efforts
Identify and resolve any CRM campaign or platform issues in a timely manner
Requirements
Bachelor’s degree in Marketing, Business Administration, or a related field
At least 1 year of experience in CRM, retention marketing, or a similar role
Strong understanding of customer lifecycle and retention strategies
Experience working with CRM platforms/tools and analyzing campaign data
Excellent communication skills, both verbal and written
Fluency in Armenian and English is mandatory
Analytical mindset with attention to detail and a proactive approach to problem-solving
Ability to manage multiple projects simultaneously and work in a fast-paced environment
Experience in the iGaming or online entertainment industry
Hands-on experience with CRM Tool or similar retention/automation platforms
Understanding of casino player behavior and gamification mechanics
Location: Aachen, Germany; Abu Dhabi, United Arab Emirates; Alkmaar, Netherlands; Almaty, Kazakhstan; Amsterdam, Netherlands; Athens, Greece; Augsburg, Germany; Austin, United States; Bad Homburg, Germany; Baden-Baden, Germany; Baku, Azerbaijan; Luxembourg; Belgrade, Serbia; Bergisch Gladbach, Germany; Berlin, Germany; Bernau, Germany; Bielefeld, Germany; Birmingham, United Kingdom; Bishkek, Kyrgyzstan; Boston, United States; Bramsche, Germany; Bratislava, Slovakia; Bryanston, South Africa; Bucuresti, Romania; Budapest, Hungary; Buenos Aires, Argentina; Cairo, Egypt; Cape Town, South Africa; Chemnitz, Germany; Santiago, Chile; Beijing, China; Chișinău, Moldova, Republic of; Bogota, Colombia; Colombo, Sri Lanka; Copenhagen, Denmark; Darmstadt, Germany; Delhi, India; Dresden, Germany; Dubai, United Arab Emirates; Dublin, Ireland; Düsseldorf, Germany; Emmen, Switzerland; London, United Kingdom; Erevan, Armenia; Essen, Germany; Helsinki, Finland; Frankfurt, Germany; Freiburg, Germany; Geoergsmarienhütte, Germany; Görlizt, Germany; Göttingen, Germany; Greifswald, Germany; Guatemala; Halle, Germany; Hamburg, Germany; Hannover, Germany; Heinsberg, Germany; Ho Chi Minh, Vietnam; Hong Kong, China; Bangalore, India; Jakarta, Indonesia; Tokyo, Japan; Jerusalem, Israel; Johannesburg, South Africa; Karlsruhe, Germany; Kiel, Germany; Kirkland, United States; Koln, Germany; Krakow, Poland; Kyiv, Ukraine; Lagos, Nigeria; Lebanon; Leipzig, Germany; Leverkusen, Germany; Lima, Peru; Limassol, Cyprus; Lingen, Germany; Ljubljana, Slovenia; Madrid, Spain; Magdeburg, Germany; Kuala Lumpur, Malaysia; Città Vittoriosa, Malta; Manchester, United Kingdom; Melbourne, Australia; Mexico City, Mexico; Minsk, Belarus; Montevideo, Uruguay; Morocco; Moscow, Russia; Munich, Germany; Münster, Germany; Neu-Ulm, Germany; Neuruppin, Germany; Neuss, Germany; New York, United States; Nicosia, Cyprus
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a
Conversion and Retention Agents to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Job Title: Conversion & Retention Agent
Locations:
Anywhere
About the Role:
We’re seeking dynamic Conversion and Retention Agents to join a fast-paced, high-energy sales environment in the Capital Market and iGaming sectors. Your mission? Turn leads into clients and keep them engaged and trading.
Responsibilities:
Engage new leads, convert them into active clients
Maintain strong relationships with existing clients
Upsell and cross-sell financial products or services
Provide high-level client support to boost retention
Meet and exceed KPIs in a performance-driven setting
Native or fluent in English + one of the following: Spanish, German, Dutch, French, Italian, Portuguese, etc.
1–2+ years’ experience in conversion/retention
Excellent communication & negotiation skills
Results-driven, motivated by performance and bonuses
Ability to work under pressure in a target-driven team
Why Join:
Competitive base salary + generous commissions
International, multicultural work environment
Opportunity to grow within a leading industry
Relocation assistance may be provided
Responsibilities:
— Maintain daily functions related to multiple Business Development Managers within a specific selling region.
— Serve as the primary contact for travel professional group clients to meet customer demands via inbound/outbound calls.
— Drive revenue growth and retention of existing accounts.
— Analyze existing bookings, potential upgrades, and future travel needs to drive sales.
— Maximize customer relationships and ensure positive interactions at frequent touchpoints.
— Manage promotional calls, deposit due calls, flight schedule calls, hometown pick-up calls, and other customer service activities.
— Collaborate closely with Business Development Managers and internal teams.
— Assist sales with existing and new orders and seek opportunities to close group business.
— Audit account fliers, presentations, documentation, air schedules, tour manager requests, and marketing needs.
— Manage customer complaints professionally and offer proactive solutions.
— Manage group block audits and loyalty programs.
— Stay current on products, processes, policies, and procedures.
Requirements:
— Team player with ability to build and nurture effective relationships.
— Excellent verbal, written, and interpersonal skills.
— Expertise in account service, consultative selling techniques, product knowledge, procedures, and administration.
— Knowledge of sales principles including closing, negotiation, and motivation.
— Confidence, positive attitude, and ability to work effectively with others.
— Results-oriented, flexible, able to work in a fast-paced environment and take on additional responsibilities.
— Proficient conflict management skills and personal resilience.
— Self-directed with independent thinking.
— Efficient time and schedule management.
— Willingness to share knowledge and help team members.
— Strong computer skills, including CRM management, Microsoft Excel, Outlook, and Word.
— Proactive in improving internal processes.
— Flexible communication style to meet diverse member needs.
— Bilingual speaking skills are a plus.
— Bachelor’s Degree preferred.
Benefits:
— Medical, Dental, and Vision coverage plus Peloton One Membership.
— Generous PTO, paid holidays, and birthday off.
— Paid volunteer hours.
— 401(k) with company match.
— Paid parental leave, bereavement leave, and Employee Assistance Program.
— Tuition reimbursement for skill development.
— Exclusive travel discounts and incentives.
Location: London
Workplace: OnSite
ABOUT US
At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale.
We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry.
More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale.
ABOUT THE ROLE
We're hiring a Regional Vice President within EMEA to own and lead our Southern European Commercial business. You'll inherit a team of four quota-carrying Commercial AEs across the region and be responsible for building the management layer, operating model and partner ecosystem that takes Southern Europe from early traction to consistent, scaled revenue.
This is a Director-level hire with second-line ambition. You'll report directly to the VP EMEA and operate with meaningful autonomy across pipeline, hiring, partner relationships and executive engagement.
WHAT YOU'LL OWN
Team leadership and performance
- Lead, develop and expand the Commercial Sales teams across Southern Europe from day one
- Run weekly pipeline reviews, deal coaching sessions and forecast calls with precision and consistency
- Identify and close performance gaps early: coach the team to close larger deals faster and navigate complex, multi-stakeholder cycles
- Build a culture of accountability and development; create clear career paths for senior individual contributors, including first-line management opportunities as the team scales
Revenue
- Own the Southern European regional number: quarterly and annual quota attainment across the commercial segment
- Build and maintain a healthy pipeline that supports consistent delivery and predictable forecasting to VP EMEA and leadership
- Engage directly in strategic deals as executive sponsor, bringing credibility and commercial weight to negotiations
- Establish the region's strongest lighthouse accounts across key industry verticals, building referenceable wins that anchor LangChain's market position in EMEA
Hiring
- Manage multiple open roles across Southern Europe simultaneously: owning the full hiring lifecycle across pipeline, assessment and closing
- Partner with the retained search firm and internal talent team to move at pace without compromising on quality
- Define the headcount profile for Southern Europe beyond Q1 and feed into H2 planning, ensuring the team is built ahead of the revenue curve
Partner ecosystem
- Owns hyperscaler and GSI/RSI relationships (AWS, Google Cloud, Azure, and key SIs) across Southern Europe
- Develop a structured partner motion that generates qualified pipeline and supports deal acceleration, reduces risk and drives expansion
- Represent LangChain at partner QBRs and executive engagements in region
Market presence
- Represent LangChain as a keynote-ready leader at partner events, customer engagements, and industry conferences across the region
- Build LangChain's brand with technical buyers, CIOs and innovation leaders across EMEA's most important commercial accounts
- Bring intelligence on the Southern European market back to the VP EMEA and product teams to inform roadmap and go-to-market positioning
WHAT WE'RE LOOKING FOR
Experience
- 8+ years in commercial SaaS sales, with at least 3 years in a regional or sub-regional leadership role managing quota-carrying AEs
- Demonstrable track record of hitting and exceeding regional revenue targets across multiple quarters
- Experience managing teams across multiple countries and time zones, with the cultural intelligence to operate across the Southern European region
- Background selling to technical buyers (engineering leaders, CTOs, platform teams): you understand how developer tools get evaluated and adopted
- Experience in the AI, data, or developer tooling space strongly preferred; familiarity with the LangChain ecosystem is a meaningful plus
Leadership
- You've run teams of 6+ AEs before and know the difference between managing and coaching
- You can hold a forecast conversation with a VP and a deal coaching session with an AE in the same afternoon and add value in both
- You hire well and fast. You know what good looks like for commercial AE profiles and you can run structured hiring processes across four open roles simultaneously
- You've built or contributed to a partner motion before: you understand what "partner pipeline" means in practice, not just in theory
Operating style
- You bias toward action. You don't wait for a playbook to be handed to you: you build it
- You're comfortable with ambiguity and early-stage scale. This is not a role with a fully defined motion; you'll shape a significant part of it
- You communicate clearly and directly, to your team and to leadership
- You're present in the market. You attend the right events, know the right people, and build relationships that translate into pipeline and retention
COMPENSATION PHILOSOPHY:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Amsterdam
Workplace: OnSite
ABOUT US
At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale.
We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry.
More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale.
ABOUT THE ROLE
We're hiring a Regional Vice President in EMEA to own and lead our Benelux and Nordics business. You'll inherit a team of four quota-carrying enterprise AEs across two hubs: Amsterdam and Stockholm and be responsible for building the management layer, operating model and partner ecosystem that takes both the Benelux and Nordics regions from early traction to consistent, scaled revenue.
This is a Director-level hire with second-line ambition. You'll report directly to the VP EMEA and operate with meaningful autonomy across pipeline, hiring, partner relationships and executive engagement.
WHAT YOU'LL OWN
Team leadership and performance
- Lead, develop and expand the Enterprise Sales teams across Benelux and Nordics from day one
- Run weekly pipeline reviews, deal coaching sessions and forecast calls with precision and consistency
- Identify and close performance gaps early: coach the team to close larger deals faster and navigate complex, multi-stakeholder cycles
- Build a culture of accountability and development; create clear career paths for senior individual contributors, including first-line management opportunities as the team scales
Revenue
- Own the Benelux and Nordics regional number: quarterly and annual quota attainment across all two sub-regions
- Build and maintain a healthy pipeline that supports consistent delivery and predictable forecasting to VP EMEA and leadership
- Engage directly in strategic deals as executive sponsor, bringing credibility and commercial weight to enterprise negotiations
- Establish the region's strongest lighthouse accounts across key industry verticals, building referenceable wins that anchor LangChain's market position in the Benelux and Nordics regions
Hiring
- Manage multiple open roles across Benelux and Nordics simultaneously: owning the full hiring lifecycle across pipeline, assessment, and closing
- Partner with the retained search firm and internal talent team to move at pace without compromising on quality
- Define the headcount profile for Benelux and Nordics regions beyond Q1 and feed into H2 planning, ensuring the team is built ahead of the revenue curve
Partner ecosystem
- Owns hyperscaler and GSI/RSI relationships (AWS, Google Cloud, Azure, and key SIs) across UKI, Nordics and Benelux
- Develop a structured partner motion that generates qualified pipeline and supports deal acceleration, reduces risk and drives expansion
- Represent LangChain at partner QBRs and executive engagements in region
Market presence
- Represent LangChain as a keynote-ready leader at partner events, customer engagements, and industry conferences across the region: including KubeCon, Money20/20, Nordic AI summits and customer EBCs
- Build LangChain's brand with technical buyers, CIOs, and innovation leaders across Benelux and Nordics most important enterprise accounts
- Bring intelligence on the Benelux and Nordics markets back to the VP EMEA and product teams to inform roadmap and go-to-market positioning
WHAT WE'RE LOOKING FOR
Experience
- 8+ years in enterprise SaaS sales, with at least 3 years in a regional or sub-regional leadership role managing quota-carrying AEs
- Demonstrable track record of hitting and exceeding regional revenue targets across multiple quarters
- Experience managing teams across multiple countries and time zones, with the cultural intelligence to operate across Benelux and Nordics
- Background selling to technical buyers (engineering leaders, CTOs, platform teams): you understand how developer tools get evaluated and adopted
- Experience in the AI, data, or developer tooling space strongly preferred; familiarity with the LangChain ecosystem is a meaningful plus
Leadership
- You've run teams of 6+ AEs before and know the difference between managing and coaching
- You can hold a forecast conversation with a VP and a deal coaching session with an AE in the same afternoon and add value in both
- You hire well and fast. You know what good looks like for enterprise AE profiles and you can run structured hiring processes across four open roles simultaneously
- You've built or contributed to a partner motion before: you understand what "partner pipeline" means in practice, not just in theory
Operating style
- You bias toward action. You don't wait for a playbook to be handed to you: you build it
- You're comfortable with ambiguity and early-stage scale. This is not a role with a fully defined motion; you'll shape a significant part of it
- You communicate clearly and directly, to your team and to leadership
- You're present in the market. You attend the right events, know the right people and build relationships that translate into pipeline and retention
COMPENSATION PHILOSOPHY:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: London
Workplace: hybrid
KAST is looking for a product-led, analytically rigorous fintech leader to own the
end-to-end customer lifecycle
- from signup and KYC to wallet funding, daily card usage, retention, and tier expansion.
You will act as the single accountable executive who diagnoses friction across the entire funnel, rallies cross-functional teams to fix root causes, and drives sustainable, profitable retention.
Responsibilities
End-to-End Customer Journey:
Own conversion, activation, experience, engagement, retention, and expansion across all stages of the KAST lifecycle.
Single Source of Customer Truth:
Build and maintain unified funnel and cohort reporting segmented by geography, acquisition channel, KYC provider, card issuer, and membership tier.
Cross-Functional Problem Solving:
Diagnose systemic leaks - whether KYC drop-offs, card declines, funding friction, or support bottlenecks - and secure Product, Engineering, and Banking Ops capacity to ship enhancements.
Profitable Retention & Expansion:
Drive retained transacting users and retained contribution margin.
Executive Cadence:
Lead a weekly customer-health review with leadership and establish company-wide quarterly targets for activation and cohort retention.
Requirements
10-15 years of experience, including 5+ years in high-growth consumer fintech.
Previously a Director, VP or strong Head of Product Growth, Customer Lifecycle or Customer Experience.
Experience with at least 1–5 million consumer accounts.
Deep understanding of KYC, banking operations, card declines, payments and customer support.
Excellent cohort analytics and experimentation experience.
Has personally improved activation and retention, with measurable results.
Comfortable challenging the leadership team and banking partners.
Location: Germany
Workplace: Remote
ABOUT US
At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale.
We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry.
More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale.
ABOUT THE ROLE
We're hiring a Regional Vice President within EMEA to own and lead our DACH business. You'll inherit a team of two quota-carrying enterprise AEs across the region and be responsible for building the management layer, operating model and partner ecosystem that takes DACH from early traction to consistent, scaled revenue.
This is a Director-level hire with second-line ambition. You'll report directly to the VP EMEA and operate with meaningful autonomy across pipeline, hiring, partner relationships and executive engagement.
WHAT YOU'LL OWN
Team leadership and performance
- Lead, develop and expand the Enterprise Sales teams across DACH from day one
- Run weekly pipeline reviews, deal coaching sessions and forecast calls with precision and consistency
- Identify and close performance gaps early: coach the team to close larger deals faster and navigate complex, multi-stakeholder cycles
- Build a culture of accountability and development; create clear career paths for senior individual contributors, including first-line management opportunities as the team scales
Revenue
- Own the DACH regional number: quarterly and annual quota attainment across all three sub-regions
- Build and maintain a healthy pipeline that supports consistent delivery and predictable forecasting to VP EMEA and leadership
- Engage directly in strategic deals as executive sponsor, bringing credibility and commercial weight to enterprise negotiations
- Establish the region's strongest lighthouse accounts across key industry verticals, building referenceable wins that anchor LangChain's market position in DACH
Hiring
- Manage multiple open roles across DACH simultaneously: owning the full hiring lifecycle across pipeline, assessment and closing
- Partner with the retained search firm and internal talent team to move at pace without compromising on quality
- Define the headcount profile for DACH beyond Q1 and feed into H2 planning, ensuring the team is built ahead of the revenue curve
Partner ecosystem
- Owns hyperscaler and GSI/RSI relationships (AWS, Google Cloud, Azure, and key SIs) across DACH
- Develop a structured partner motion that generates qualified pipeline and supports deal acceleration, reduces risk and drives expansion
- Represent LangChain at partner QBRs and executive engagements in region
Market presence
- Represent LangChain as a keynote-ready leader at partner events, customer engagements, and industry conferences across the region
- Build LangChain's brand with technical buyers, CIOs, and innovation leaders across DACH's most important enterprise accounts
- Bring intelligence on the DACH market back to the VP EMEA and product teams to inform roadmap and go-to-market positioning
WHAT WE'RE LOOKING FOR
Experience
- 8+ years in enterprise SaaS sales, with at least 3 years in a regional or sub-regional leadership role managing quota-carrying AEs
- Demonstrable track record of hitting and exceeding regional revenue targets across multiple quarters
- Experience managing teams across multiple countries and time zones, with the cultural intelligence to operate across the DACH region
- Background selling to technical buyers (engineering leaders, CTOs, platform teams): you understand how developer tools get evaluated and adopted
- Experience in the AI, data, or developer tooling space strongly preferred; familiarity with the LangChain ecosystem is a meaningful plus
Leadership
- You've run teams of 6+ AEs before and know the difference between managing and coaching
- You can hold a forecast conversation with a VP and a deal coaching session with an AE in the same afternoon and add value in both
- You hire well and fast. You know what good looks like for enterprise AE profiles and you can run structured hiring processes across four open roles simultaneously
- You've built or contributed to a partner motion before: you understand what "partner pipeline" means in practice, not just in theory
Operating style
- You bias toward action. You don't wait for a playbook to be handed to you: you build it
- You're comfortable with ambiguity and early-stage scale. This is not a role with a fully defined motion; you'll shape a significant part of it
- You communicate clearly and directly, to your team and to leadership
- You're present in the market. You attend the right events, know the right people, and build relationships that translate into pipeline and retention
COMPENSATION PHILOSOPHY:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Задачи:
— Разработка стратегии и развитие портфеля продуктов в области Интернета
— Управление жизненным циклом продукта от идеи до запуска и масштабирования
— Принятие решений на основе данных и клиентского опыта
— Достижение финансовых и продуктовых показателей
— Руководство командой продуктовых менеджеров, включая найм и развитие сотрудников
— Ведение отчетности по портфелю продуктов и развитие партнерских отношений
Требования:
— Опыт работы на позиции PM или Product Owner не менее 5 лет, из них минимум 3 года управленческого опыта
— Знание рынка, понимание unit-экономики, ROI, LTV, retention и конверсий
— Опыт проведения A/B-тестов и работы по методологиям Agile, Scrum, Lean, Kanban
— Техническая грамотность и умение общаться с IT-специалистами на одном языке
— Лидерские качества, системное мышление и навыки ведения переговоров
— Знание английского языка на уровне B2 будет преимуществом
Условия:
— Официальное трудоустройство
— Добровольное медицинское страхование (ДМС)
— Конкурентная заработная плата
— Возможности для профессионального роста
Responsibilities:
— Own Credit Line's growth strategy and acquisition budget
— Run experiments across paid channels, landing pages, onboarding, activation, and retention
— Turn customer research and market insights into growth opportunities
— Work closely with marketing, product, analytics, origination, and risk teams
— Track CAC, LTV, retention, and other metrics that connect growth to business performance
Requirements:
— 5+ years in growth, performance, or product marketing
— Strong experience with acquisition funnels, analytics, and experimentation
— Hands-on knowledge of performance marketing tools and channels
— A track record of experiments that delivered measurable results
— Strong commercial thinking and the ability to drive projects independently
— Experience in banking or lending is a plus, but strong growth talent from other industries is also considered
Benefits:
— Direct influence on a growing financial product
— Ownership of meaningful business decisions
— Opportunity to understand and build for the Philippine market firsthand
— Relocation to Manila required to work closely with the local team
Задачи:
— Ведение потокового голосового конвейера STT, LLM и TTS с обеспечением сквозной задержки 1–2 секунды по p50 и p90.
— Реализация barge-in, стриминга токенов, таймаутов и переключения между провайдерами.
— Настройка определения конца фразы с учётом долгих детских пауз.
— Создание стенда автоматической оценки детской речи и каскада безопасности с обновлением правил без выпуска прошивки.
— Формирование ответов на проверенном контенте через RAG, шаблоны и tool calling.
— Настройка трассировки, расчёта стоимости сессии и zero retention у провайдеров.
Требования:
— Опыт работы от 4 лет в ML/LLM, включая минимум 1,5 года с голосовыми агентами в продакшене.
— Опыт работы с потоковыми каскадами, barge-in и fallback, Pipecat, LiveKit Agents или аналогичными технологиями.
— Оптимизация задержки по перцентилям, работа с метриками WER и TTFT, понимание юнит-экономики STT/TTS.
— Опыт работы с guardrails и классификацией безопасности для чувствительной аудитории.
— Знание Python, async, WebSocket/WebRTC, Docker, облачных платформ и английского языка на уровне не ниже B2.
Плюсом будет:
— Опыт работы с детскими или EdTech-продуктами.
— Знание стандартов COPPA, PRIVO и kidSAFE.
— Опыт работы с детской или акцентной речью, арабским языком в STT/TTS.
— Навыки работы с AEC, аудиостримингом с Linux-устройств и speech-to-speech.
УдалённоseniorГеография найма не уточнена
УдалённоSpain; United Kingdom; We sincerely thank all applicants in advance for submitting their interest in this opportunity
УдалённоLos Angeles, United States
УдалённоAachen, Germany; Abu Dhabi, United Arab Emirates; Alkmaar, Netherlands; Almaty, Kazakhstan; Amsterdam, Netherlands; Athens, Greece; Augsburg, Germany; Austin, United States; Bad Homburg, Germany; Baden-Baden, Germany; Baku, Azerbaijan; Luxembourg; Belgrade, Serbia; Bergisch Gladbach, Germany; Berlin, Germany; Bernau, Germany; Bielefeld, Germany; Birmingham, United Kingdom; Bishkek, Kyrgyzstan; Boston, United States; Bramsche, Germany; Bratislava, Slovakia; Bryanston, South Africa; Bucuresti, Romania; Budapest, Hungary; Buenos Aires, Argentina; Cairo, Egypt; Cape Town, South Africa; Chemnitz, Germany; Santiago, Chile; Beijing, China; Chișinău, Moldova, Republic of; Bogota, Colombia; Colombo, Sri Lanka; Copenhagen, Denmark; Darmstadt, Germany; Delhi, India; Dresden, Germany; Dubai, United Arab Emirates; Dublin, Ireland; Düsseldorf, Germany; Emmen, Switzerland; London, United Kingdom; Erevan, Armenia; Essen, Germany; Helsinki, Finland; Frankfurt, Germany; Freiburg, Germany; Geoergsmarienhütte, Germany; Görlizt, Germany; Göttingen, Germany; Greifswald, Germany; Guatemala; Halle, Germany; Hamburg, Germany; Hannover, Germany; Heinsberg, Germany; Ho Chi Minh, Vietnam; Hong Kong, China; Bangalore, India; Jakarta, Indonesia; Tokyo, Japan; Jerusalem, Israel; Johannesburg, South Africa; Karlsruhe, Germany; Kiel, Germany; Kirkland, United States; Koln, Germany; Krakow, Poland; Kyiv, Ukraine; Lagos, Nigeria; Lebanon; Leipzig, Germany; Leverkusen, Germany; Lima, Peru; Limassol, Cyprus; Lingen, Germany; Ljubljana, Slovenia; Madrid, Spain; Magdeburg, Germany; Kuala Lumpur, Malaysia; Città Vittoriosa, Malta; Manchester, United Kingdom; Melbourne, Australia; Mexico City, Mexico; Minsk, Belarus; Montevideo, Uruguay; Morocco; Moscow, Russia; Munich, Germany; Münster, Germany; Neu-Ulm, Germany; Neuruppin, Germany; Neuss, Germany; New York, United States; Nicosia, Cyprus; Relocation assistance may be provided
ОфисLondon; Experience managing teams across multiple countries and time zones, with the cultural intelligence to operate across the Southern European region
ОфисAmsterdam; Experience managing teams across multiple countries and time zones, with the cultural intelligence to operate across Benelux and Nordics
УдалённоGermany; Experience managing teams across multiple countries and time zones, with the cultural intelligence to operate across the DACH region