Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We’re looking for a Senior People Operations Specialist to play a key role in building and scaling the HR operations that support our growing team.
This is an opportunity to have real ownership and impact. You’ll oversee the core employee lifecycle while shaping the processes, systems, and ways of working that enable us to grow effectively. From improving existing workflows to introducing smarter, more automated solutions, you’ll have the freedom to challenge how things are done and make them better.
Working closely with HR Business Partners, Talent Acquisition, Payroll, Finance, and Legal, you’ll help create a seamless employee experience and ensure our HR operations are accurate, efficient, and built to scale.
If you enjoy bringing structure to fast-moving environments, solving operational challenges, and building things that make a tangible difference, this is a chance to help shape HR Operations at an exciting stage of our growth.
WHAT YOU'LL DO
- Own end-to-end HR operations: onboarding/offboarding, employee data management, contracts, and HRIS administration
- Design and continuously improve HR processes and workflows to support rapid headcount growth
- Partner with Payroll and Finance to ensure accurate, timely monthly payroll inputs (starters, leavers, changes, benefits)
- Partner with Legal, HR Business Partners and Talent Acquisition to ensure a smooth, well-documented employee lifecycle
- Act as the escalation point for employee queries relating to contracts, benefits, and policies
- Support audits (right-to-work, compliance, insurance) and maintain accurate employee records
- Ensure HR policies, employee handbooks, and processes comply with UK employment law (and monitor changes that require updates)
- Manage relationships with external vendors (such as benefits providers etc)
- Identify opportunities to automate and simplify recurring HR admin work
WHAT WE'RE LOOKING FOR
- 3+ years of experience in People Operations, ideally in a fast-growing or scale-up environment
- Solid working knowledge of UK employment law and best practice
- Experience owning or administering an HRIS (preferably HiBob)
- Experience coordinating with payroll providers and benefits administration in the UK
- Strong Excel/Google Sheets skills; comfortable working with and cleaning large datasets
- Excellent attention to detail and a process-first mindset
- Strong communication skills — able to explain policy and process clearly to employees at all levels
- Comfortable working in ambiguity and building processes from scratch where none exist yet
WHAT WE OFFER
- Competitive equity: stock options with meaningful upside as we scale.
- 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
Location: Midland, TX
Project Assistant
Location:
Midland, TX
Employment Type:
Full-Time
Travel:
No Travel Required
Support the Teams Building America's Power Infrastructure
Behind every successful power infrastructure project is a team that keeps information organized, systems accurate, and operations moving. Project Assistants play an important role in supporting project and regional leadership by coordinating administrative activities, maintaining project information, preparing reports, and helping teams respond quickly to changing business needs.
About Michels Power, Inc.
Michels Power, Inc. supports America's electrical and communication backbone by delivering comprehensive overhead and underground construction services for
69 kV to 765 kV electric utility systems and fiber networks
. As one of the largest private power utility electrical contractors in the United States, Michels Power combines experienced project management and construction management leadership, skilled field construction resources, and an extensive equipment fleet to build transmission and distribution power lines and communication systems from coast to coast.
Our comprehensive project oversight ranges from logistics and scheduling to quality assurance and construction. We provide engineering, procurement, and construction (
EPC
) delivery models on complex projects involving transmission lines, substations, structure foundations, heavy civil construction, and horizontal directional drilling. Michels Power is a member of the
Michels Family of Companies
.
Position Overview
As a
Project Assistant
, you will provide administrative and operational support to Michels Power's project management and regional operations teams in Itasca, Texas. You will help keep projects organized and moving forward by supporting job setup, reporting, document preparation, project systems, correspondence, and day-to-day administrative needs.
You will serve as a key resource for Associate Project Managers, Project Managers, Regional Managers, and other team members while working across multiple systems and priorities. This position is ideal for an organized, detail-oriented professional who enjoys supporting others, solving problems, and delivering exceptional internal customer service.
Success requires strong communication skills, attention to detail, the ability to prioritize competing demands, and the initiative to independently follow tasks through to completion.
Key Responsibilities
Provide administrative support to project management and regional operations teams.
Serve as the primary point of contact for project setup activities within B2W, including emergency job setups as required.
Prepare and distribute project reports, correspondence, documents, and other business communications.
Generate and maintain reports using COINS, B2W, Power BI, and other applicable systems.
Support the administration and organization of Michels Power's SharePoint Online sites.
Assist with company initiatives, process improvements, system rollouts, and other operational support activities.
Maintain and promote Michels Power's strong safety culture while following applicable health, safety, and environmental policies and procedures.
What You'll Do
Assist Associate Project Managers, Project Managers, and Regional Managers with daily administrative and clerical responsibilities.
Set up new projects and jobs in B2W while ensuring information is complete, accurate, and entered in a timely manner.
Respond to occasional emergency job setup requests outside normal business hours, including weekends.
Compile project information and generate recurring or ad hoc reports for appropriate team members.
Create, review, organize, and distribute emails, letters, reports, and project documentation.
Assist with maintaining SharePoint content, project information, and online collaboration resources.
Support new company programs, technology initiatives, process changes, and operational rollouts.
Coordinate with internal teams to gather information, resolve administrative issues, and keep project-related tasks moving forward.
Maintain organized and accurate records while managing multiple requests and deadlines.
Why Michels Power, Inc.?
We help build, strengthen, and modernize the infrastructure that powers communities across the country.
We are family owned and operated.
Our steady, strategic growth revolves around a commitment to quality.
We invest an average of
$5,000 per employee per year
in training and career development.
We reward hard work and dedication with opportunities to learn, grow, and build a career.
We perform challenging, meaningful work that supports essential infrastructure and economic growth.
We believe everyone is responsible for promoting safety, regardless of job title.
We are part of the Michels Family of Companies, one of North America's largest and most diversified energy and infrastructure contractors.
Comprehensive Benefits Package
Health Insurance
Dental Insurance
Life Insurance
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
Short-Term Disability Insurance
Long-Term Disability Insurance
401(k) Retirement Plan
Legal Plan
Identity Theft Protection and Monitoring Plan
Benefits may vary based on position and location.
Why You?
You like to surround yourself with dedicated, value-driven people.
You relish new challenges and evolving technology.
You cringe when you hear: “Because that's the way we've always done it.”
You like to know your efforts are noticed and appreciated.
You want to make your own decisions, but know support is always available.
You want to work to make a difference in people's lives.
What It Takes
High School Diploma or General Education Diploma (GED) and
3-5 years of related administrative experience
, or an equivalent combination of education and experience.
Strong attention to detail with the ability to organize, prioritize, and manage multiple tasks in a fast-paced environment.
Excellent verbal and written communication skills.
Strong customer service skills with the ability to effectively support project leaders, operations teams, and other internal stakeholders.
Proficiency with Microsoft Office Suite.
Ability to learn and effectively utilize business and project systems used for reporting, job setup, and project administration.
Experience with B2W, COINS, Power BI, SharePoint Online, or similar business systems is preferred.
Experience preparing reports, correspondence, documents, and other professional communications.
Ability to work independently while maintaining strong communication and collaboration with the broader team.
Ability to respond to emergency business needs and complete occasional weekend job setups with short notice, typically
5-10 times per year
.
Associate's degree is preferred but not required.
Previous customer service experience, either face-to-face or through phone and electronic communications, is preferred.
Previous experience within the Michels Family of Companies or the construction, utility, or infrastructure industries is preferred.
No travel required.
Join a company that powers progress. Be a part of Michels Power, Inc.—where you don't just build projects, you build a career.
#LI-RR1
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Vancouver, British Columbia, Canada
Position Title:
Senior QA Analyst
Studio/Department:
Singularity 6
Employee Type:
Full-Time
Location
:
Remote (within BC, Canada)
Salary Range:
70,000 to 80,000 CAD
We’re seeking a Senior QA Analyst to act as a quality leader on the Palia Gameplay team. You’ll drive quality activities and practices, design and implement process improvements, craft test suites from scratch, and help to ensure that our teams hit a high quality bar for Palia. As a member of the Gameplay team, you'll help the team bring the world of Palia to life through the creation and implementation of housing, maps, and other core systems that players experience every day.
What You’ll Do
Drive our quality strategy & practices as an embedded member of our development team(s)
Craft test plans and test cases from project documentation and hands on investigation
Test games & software while holding the player perspective in mind
Help drive the dev team towards our quality bar in a collaborative manner
Strategize with developers on how to build quality into our development practices
Highlight risks and clearly communicate with the team on the state of quality
Contribute innovative ideas and solutions to the game
Contribute to team process and culture, helping evolve best practices in planning, testing, code review, documentation, and communication.
Who You Are
Established Expertise: Proven track record as a QA Analyst or Tester, demonstrating a deep understanding of quality assurance methodologies and the software development lifecycle.
Studio Integration: Substantial experience working directly within internal game development teams, collaborating closely with engineers, artists, and designers.
Live Operations: Direct experience navigating the unique challenges of a Live Service environment, including rapid deployment cycles and real-time player feedback loops.
Effective Communication: Skilled at translating complex technical or systemic concepts into clear, actionable documentation and verbal briefings for diverse audiences.
Mission-Driven: Deeply invested in the craft of game development and motivated by the goal of delivering high-quality, player-centric experiences.
Deep Product Empathy: Maintains a strong, current understanding of gaming trends and player expectations through active engagement with the medium.
Nice to Have
Background in cozy, community sim, or multiplayer games.
Familiarity with Unreal Engine
API testing experience
ISTQB Certified Tester Expert Level (CTEL) or equivalent certifications
Be Aware of Fraudulent Recruiting Activities
Ravenwake Games
will never ask applicants for social insurance numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or through online messaging apps (WhatsApp, Hangouts). We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview.
**Ravenwake is an Equal Opportunity Employer.**
Location: Remote
Workplace: Remote
ABOUT THE ROLE
Wistia helps businesses grow with video, from hosting and a player built for marketing to analytics, webinars, and AI tools that make video easier to create and share.
We're hiring a Staff Product Design Lead for Hosting, Wistia's core product. Whether a video is uploaded, recorded in a webinar, or made with our AI creation tools, it's hosted in Wistia for everything that comes after. The hosting team oversees these interconnected customer needs from end-to-end:
- Organize their library, so the right video is easy to find, manage, and control access to
- Publish it through our player, embeds, and pages that bring video to their websites and audiences
- Analyze how it performs, so they know what's working and what to do next
Nearly every Wistia customer relies on Hosting. As we expand into webinars, video creation, and agentic workflows, it remains the foundation of our Video Platform.
You'll be the design lead for Hosting and report to our VP of Product Design, working closely with Hosting's product and engineering leads to set strategy and decide what we build. You'll also stay hands-on, owning key projects yourself and contributing directly in code alongside your engineering partners on a small, senior, AI-native team. This is a leading individual contributor role with a high degree of autonomy and strategic influence.
WHAT YOU'LL DO
- Own the design work, end-to-end. Take ambiguous, high-impact problems from discovery to launch, hand in hand with your engineering partners. You'll prototype with whatever tools work best (lately, Claude Design and Wistia’s own internal Agent), create high-fidelity polish where needed whether in design assets or in code, and contribute changes directly (like front-end polish, quality fixes, and smaller features) with our in-house AI agent, Claude Code, or Cursor.
- Lead design visions for Hosting. With your product and engineering leads, pick the customer problems and strategic bets worth exploring, then lead the work that makes possible futures tangible, from next-trimester ideas to multi-year north stars (like how organizing, publishing, and analyzing come together as one experience). Visions are one of the ways we stay ambitious, connect work that would otherwise ship as separate features, and decide what's worth pursuing (and what isn't).
- Help shape Hosting's strategy. Our pillar leads drive product strategy, drawing on company themes, customer feedback, and market insight. You'll be a key voice in it, bringing design visions, research, and a deep understanding of how customers use Hosting, then help turn priorities into a roadmap that ships customer value quickly.
- Raise the quality bar. Champion accessibility, performance, and consistency with our design system across the surfaces customers use most.
- Help the team work at its best. Spot what's slowing us down, improve how design and engineering collaborate, and help your partners make the case for the people and resources Hosting needs.
WHAT YOU'LL BRING
- 8+ years of product design experience, ideally with experience on B2B or SaaS products
- A portfolio that shows you leading design across a whole product area, including evolving established products customers already depend on.
- Experience as a design lead alongside product and engineering partners: shaping strategy and goals, making tradeoffs, and influencing well beyond your own projects
- Strong systems thinking, so you can break large, tangled problems into clear, shippable steps
- Hands-on experience building with AI coding tools (Claude Code, Cursor, or similar), and comfort or openness to working in a codebase with branches, pull requests, and code review.
- Comfort with data: you define success metrics, use them to make decisions, and design data-rich interfaces people actually understand
- Excellent interaction and visual craft, and clear written communication
NICE TO HAVE
- Experience with video hosting, media, or digital asset management products
- Design system or other frontend contributions in code
- Analytics or data visualization products
- Experience with overseeing multiple project or product areas simultaneously
IS THIS ROLE FOR YOU?
You'll probably love it here if:
- You want real ownership of the product at the foundation of Wistia, and influence over choosing which problems to solve, not just defining the solutions.
- You enjoy leading both the big picture and the details of your craft/hands-on work.
- You're excited to design and adapt with AI tools in your primary toolkit workflow (Claude Design, coding agents), and for a product where people and AI agents work side by side.
- You’re excited to use fresh eyes and intellect to make a well-loved, established product continue to feel fresh and helpful.
It might not be the right fit if:
- You're looking to manage people, or to step away from hands-on design
- You prefer lots of design support around you day-to-day (our product teams are small and senior, so you'll often be the only designer in the room).
- You haven't helped translate your designs in code yet and aren't keen to start.
COMPENSATION, BENEFITS, AND LOCATION
At Wistia, we are building the leading video platform for small and medium B2B businesses, and we know that starts with our team. We support, challenge, and celebrate one another, and we invest deeply in connection. Why? Because strong relationships drive better outcomes, and because work is more meaningful when we genuinely care about the people we do it with.
We care a lot, so our benefits are actually benefits, not just the fun stuff like swag and snacks in the office (though we have lots of those too!). We know the biggest investment we can make is in our employees, so we provide:
- A competitive compensation package that includes employee stock options
- 401k with 3% company contribution, regardless of whether you contribute (Roth 401k available)
- Fully paid healthcare, dental, and vision insurance premiums (family plans included)
- Pre-tax FSA and Dependent Care Account
- 16 weeks of paid parental leave
- Flexible Time Off. Everyone should get out of their office to recharge and reboot.
- Annual professional development stipend (courses, conferences, and more)
- New hire bonus to enhance your home office setup
- Pet insurance discount
- Fully remote, work from anywhere in the contiguous United States
Wistia provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Location: Amsterdam
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a Defense Success Manager, you own what happens to our most strategic defense and sovereign accounts after the build: you make deployed AI stick in real workflows — often in restricted or disconnected environments — keep production commitments healthy, defend renewals, and source the expansion signals that Sales closes.
Mistral's Solutions teams (Deployment Strategists and Forward Deployed Engineers) co-create high-value AI use cases with customers in these environments. Your job is to make those investments successful beyond delivery — adopting what has been built, operating it with confidence, demonstrating its impact, and scaling value across the institution. You will work with mission owners, program stakeholders, end users, security and IT teams, and across Mistral with Solutions, Product, Engineering and Support.
This is not a high-volume, ticket-queue customer success role. Portfolios are small and deep — typically one or two flagship accounts plus a small number of adjacent programs. It calls for a strategic account mindset, the technical judgment to navigate complex and constrained deployment environments, and the energy to build the customer success function as Mistral grows. Travel to customer sites, including secure facilities, is a regular part of the job.
You will join on one of two tracks (and can move between them):
- Adoption track — embedded in flagship programs while Solutions is still delivering. You own the adoption and change-management motion around the build: user waves, enablement, champions, training programs, and the evidence that proves value is landing.
- Operational track — you take accounts through a structured handover once Solutions completes delivery, and own the run phase end-to-end: operational health, value realization, renewals, and expansion signals.
In both tracks you operate in close partnership with Solutions: they deliver and hand over; you own post-handover; they re-engage on expansion signals. Occasionally, account teams will also pull you into late-stage pre-sales — authoring the customer training and scale-up plan that gives a buyer confidence in the rollout.
WHAT YOU WILL DO
OWN THE CUSTOMER SUCCESS AND VALUE PLAN
- Build a clear view of each account's objectives, stakeholders, deployed use cases, commitments and risks. Translate it into a shared success plan with owners, milestones and measurable outcomes.
- Establish a practical operating cadence with customer sponsors, business owners, IT and delivery teams. Lead success reviews that make progress, risks, decisions and next steps clear.
- Define a baseline and track the outcomes that matter for each use case: adoption and usage against entitled seats, customer satisfaction, operational health and business impact. Turn the evidence into a clear value narrative.
MAKE DEPLOYMENT REALITIES PART OF THE SUCCESS PLAN
- Understand how each customer's deployment model — on-premises, VPC or serverless — affects the products and use cases they can access, operate and scale. Validate the specifics with the technical teams rather than assuming feature parity or identical operating models.
- Identify the practical implications of deployment choices: security and data requirements, access and integrations, release and upgrade cadence, available features, capacity, observability and support processes. Explain the trade-offs clearly to customer and Mistral stakeholders.
- Translate those constraints into an actionable adoption plan: align enablement and release communications with the version the customer actually runs, account for security approvals and upgrade windows, and agree how to measure usage when telemetry is limited.
- Spot risks early, qualify their impact on adoption, renewal or value, and coordinate the right Solutions, Product, Engineering or Support owners to resolve them. Set clear expectations without making unvalidated technical or roadmap commitments.
DRIVE ADOPTION, AUTONOMY AND SUSTAINED VALUE
- Help customer teams move from a delivered use case to regular, effective use. Identify the users, workflows and change-management needs that determine whether it sticks.
- Coordinate onboarding, training, product updates and hands-on enablement with the right Mistral and customer teams. Develop customer champions and train-the-trainer motions so adoption scales beyond direct Mistral involvement.
- Prepare the transition from delivery to run: clarify operational ownership, support and escalation paths, and the resources users need to succeed independently.
- Monitor adoption and customer health, investigate where usage or value is falling short, and lead a coordinated plan to address the causes.
DEFEND AND GROW THE COMMERCIAL RELATIONSHIP
- Own the renewal motion for your accounts: know every renewal date, the auto vs non-auto renewal terms, and the risk story behind each one. Run the renewal play early — no surprises at renewal time.
- Track and improve account NRR. Identify new use cases, teams and expansion opportunities, and share them with the account team grounded in demonstrated value.
- Lead business reviews with the account team: value delivered, risks owned, decisions needed, roadmap asks.
BRING THE CUSTOMER VOICE INTO MISTRAL
- Gather and qualify feedback from users, technical teams and sponsors. Distinguish enablement needs from product gaps, deployment constraints and support issues, and route each to the right owner.
- Track important requests and communicate progress and limitations back to the customer, while Product and Engineering retain ownership of product and technical decisions.
BUILD THE COMPANY AS WELL AS THE ACCOUNT
- Create the playbooks, success plans, handover practices and measurement approaches that are missing. Test them with customers, improve them, and make them reusable across accounts.
- Bring structure to ambiguity: identify what needs to happen, make a plan, mobilize the right people and follow through — without waiting for a perfect process or detailed instructions.
- Roughly a fifth of your time is protected, rotating build time for exactly this work; it is part of the job, not extra to it.
WHAT WE'RE LOOKING FOR
- 5+ years of experience owning outcomes for enterprise or institutional customers of technical products or deployed solutions — adoption and commercial outcomes (retention, renewal, expansion), not relationship management or activity reporting.
- Strong technical fluency in secure enterprise deployment models. You can identify what a deployment type (on-premise, disconnected, air-gapped) means for available features, telemetry, upgrades and accreditation, and you validate specifics with technical teams instead of assuming parity.
- Ability to engage credibly with architects, engineers, IT and security stakeholders, while translating technical trade-offs into clear implications for mission owners and executives. You know when to bring in a deeper technical expert.
- Comfort operating under security, compliance and confidentiality constraints, including restricted or classified environments and strict information-handling rules.
- Strong ownership and builder energy. You have created structure or improved a process in an ambiguous, fast-moving environment and are motivated to build a company, not wait for clear directions.
- Excellent communication, stakeholder management and execution skills. You align teams without formal authority, surface risks early and drive decisions through to completion
- Analytical and commercially minded: you can define meaningful success metrics with imperfect data, assess customer health, and are comfortable carrying renewal and NRR accountability.
NICE TO HAVE
- Experience serving defense, public sector or critical infrastructure customers, including sovereign or classified programs.
- Experience with AI, machine learning, data platforms or complex enterprise software, including production deployments in regulated or security-sensitive environments.
- Experience working alongside deployment, engineering or professional services teams on custom use cases, and the transition from implementation to ongoing operation.
- Familiarity with public procurement, framework agreements and multi-year option structures.
SECURITY & COMPLIANCE CRITERIA
- Eligibility: must hold citizenship in the target territory (France for now).
- Clearable: must meet all local requirements for high-level security clearance (e.g. no criminal record, fulfillment of national service obligations).
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Annapolis, MD
Position Objective:
Responsible for all DME supply room inventory par levels hospital-wide; collects broken equipment, performs basic inspections of DME per standards set by the AAMC Biomedical Department and makes sure DME is clean, functional, and safe for patient use.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Helps maintain the VERSUS RFID tracking system by maintaining RFID tags and RFID tag batteries and updating / managing the software device information.
Will use the VERSUS RFID tracking system daily. Will have privileges in the Mednet system to track Mednet devices and run reports.
Receives communication from designated departmental personnel for DME needs via EPIC CLINCON system primarily, phone secondarily.
Performs physical and virtual rounds throughout the hospital collecting all broken equipment hospital wide and returning it to the central DME storage area for Biomed pick up. Returns repaired equipment to clinical areas. Replaces broken equipment with spares to eliminate clinical downtime. Performs minor repair/replacement tasks. Enters Biomed work orders if needed.
Is responsible for all DME supply room inventory par levels hospital-wide as well as the central equipment storage location.
Performs basic inspection of DME per standards set by the AAMC Biomedical Department and makes sure DME is clean, functional, and safe for patient use. Collects/reports relevant DME data including cleaning, repair, and staff cleaning compliance statistics. Maintains records of maintenance, inventory and safety inspection activities in accordance with departmental policies.
Educates staff on basic functions of DME.
Will be on the project team for large volume equipment projects such as (IV pump exchanges) and unpack and inspect delivered equipment, asset tag and put in computer inventory system, and help deliver/exchange new equipment.
Performs all duties in accordance with all MOSHA, Equipment and Manufacturer safety regulations with respect to personal protective equipment and safe equipment operations.
Disposes of hazardous waste in accordance with all local, state, and federal laws and regulations.
Educational/Experience Requirements:
High School Diploma or GED
Enrollment in an accredited Bioengineering program/medical terminology experience.
One year experience in a hospital setting
Required License/Certifications:
Working Conditions, Equipment, Physical Demands:
• Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands -
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$22.47
—
$28.66 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: United States
What the Role Is
As the Senior Manager of Data Analytics for Ecommerce, Health & Supply Chain, this role will be responsible for partnering with Health, Merchandising, Inventory Management, and Fulfillment teams. You will influence the company’s strategy and help the company grow through advanced business analytics that raise data fluency and sharpen how decisions are made. The successful leader must be ready to roll up their sleeves and dive into the data, systems, and models, while working collaboratively with the team ensuring you are able to effectively partner across the organization. This highly visible role will interact with the executive team as a thought partner to bring new insights and recommendations to the table.
Who You Are
Deep eCommerce or retail analytics experience
- fluent in the core KPIs for inventory, order economics, pricing, and fulfillment/supply chain cost and efficiency (AOV, unit economics, instock rates, meat beat scores, fulfillment CPUs), and you apply proven industry practice rather than rebuilding it from scratch
Proven at balancing people management with hands-on IC work
- you can point to analysis you've owned yourself while leading a team, not just work you've coordinated
Experienced managing experienced analysts
- you bring structure and clear prioritization to a team that already executes well, so they're always on the highest-impact work
Confident partnering with VP+ stakeholders
- you've built real relationships with senior business leaders and shape priorities with them proactively, front and center with executives
Hands-on with AI-native analytics
- you've built or are genuinely curious about self-serve analytics infrastructure (semantic layers, context layers, AI-connected reporting), not just traditional dashboards
Engaged in what we're building
- you ask why before how, challenge assumptions, and contribute to direction instead of delivering dashboards in isolation
Prioritizes progress over perfection
- you scale rigor to what's at stake and ship a strong, decision-ready answer on time rather than over-polishing
8+ years of experience, ideally with experience in a Data role in a high growth consumer technology or e-commerce company; 5+ years of experience at a manager level
You naturally reach for AI in your work - at Babylist, every team uses AI daily. You're already using it to move faster and improve your output, and you stay curious about what's coming next.
Strong sense of ownership, intellectual curiosity and an ability to think creatively and critically and thrive in a fast-paced, dynamic environment and manage multiple priorities
High attention to detail but an equally important ability to see the big picture and evaluate analyses with strategic business context
Extensive experience in data analytics, big data technologies, and statistical modeling to drive business insights.
Strong knowledge of data governance, data quality management, and data strategy principles.
How You Will Make An Impact
Lead and develop 5 experienced analysts and data scientists - prioritization, coaching, quarterly goal-setting, and clean handoffs with stakeholders
Own a meaningful book of actionable analysis yourself across eCommerce, supply chain, and health - you stay close to the data, not managing from a distance
Partner directly with senior leaders in each area, with regular exposure to the executive team
Define and steward the KPI and reporting standards these functions run on
Advance our AI-native analytics roadmap, including self-serve tools that connect business teams directly to our data
Set the bar for what strong, AI-forward analytics work looks like - and champion it across the team, pushing analysts to share ideas, cross-pollinate approaches, and spread unlocks org-wide
Create a culture of Data Analytics excellence where the function is viewed as a strategic partner on analytical matters, providing guidance and assistance to all functional groups as needed
Solve complex business challenges by delivering accurate and timely analysis, business insights, and recommendations that deliver results, drive improvements, and influence leaders
Translate business priorities into a clear, prioritized analytics roadmap - weighing tradeoffs and making strong recommendations on what the team takes on and what waits
Why This Role
You're inheriting 5 strong analysts who are already delivering - this isn't a rebuild, it's a chance to level up and scale a team for the future growth of Babylist
This pod sits at the intersection of supply chain, health, and e-commerce, with direct exposure to senior business leaders
Babylist's data team is genuinely ahead of the curve on AI-native analytics - you'll help shape self-serve tooling most companies are just starting to think about
Real IC time is built into this role by design - you'll stay close to the work, not manage from a distance
About Compensation
We use a market-based approach to compensation. The starting salary range for this role is:
$228,250 to $273,900 + 20% target bonus and competitive equity
Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.
Who We Are
Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step.
Our Ways of Working
Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.
Why You Will Love Working At Babylist
Our Culture
We work with focus and intention, then step away to recharge
We believe in exceptional management, and we invest in the tools and the time to connect with colleagues
We build products that positively impact millions of people's lives
AI is part of how we work, not a side experiment. You'll have leading tools like Claude and ChatGPT from day one, with no waiting on access, so the busywork gets handled and your judgment goes where it counts
Growth & Development
Competitive pay and meaningful opportunities for career advancement
We believe technology and data can solve hard problems
We're committed to career progression and performance-based advancement
Benefits
Company-paid medical, dental, and vision insurance
Retirement savings plan with company matching and flexible spending accounts
Generous paid parental leave and PTO
Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not you celebrate anything, so everyone's out at once and comes back refreshed
Remote work stipend to set up your office
Perks for physical, mental, and emotional health, parenting, childcare, and financial planning
Important Notices
Recorded Interviews.
Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.
Interview Integrity.
AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles.
How We Review Applications
We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person.
Connections at Babylist.
If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone.
Protect Yourself from Scams.
All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.
Location: Canada
What the Role Is
As the Senior Manager of Data Analytics for Ecommerce, Health & Supply Chain, this role will be responsible for partnering with Health, Merchandising, Inventory Management, and Fulfillment teams. You will influence the company’s strategy and help the company grow through advanced business analytics that raise data fluency and sharpen how decisions are made. The successful leader must be ready to roll up their sleeves and dive into the data, systems, and models, while working collaboratively with the team ensuring you are able to effectively partner across the organization. This highly visible role will interact with the executive team as a thought partner to bring new insights and recommendations to the table.
Who You Are
Deep eCommerce or retail analytics experience
- fluent in the core KPIs for inventory, order economics, pricing, and fulfillment/supply chain cost and efficiency (AOV, unit economics, instock rates, meat beat scores, fulfillment CPUs), and you apply proven industry practice rather than rebuilding it from scratch
Proven at balancing people management with hands-on IC work
- you can point to analysis you've owned yourself while leading a team, not just work you've coordinated
Experienced managing experienced analysts
- you bring structure and clear prioritization to a team that already executes well, so they're always on the highest-impact work
Confident partnering with VP+ stakeholders
- you've built real relationships with senior business leaders and shape priorities with them proactively, front and center with executives
Hands-on with AI-native analytics
- you've built or are genuinely curious about self-serve analytics infrastructure (semantic layers, context layers, AI-connected reporting), not just traditional dashboards
Engaged in what we're building
- you ask why before how, challenge assumptions, and contribute to direction instead of delivering dashboards in isolation
Prioritizes progress over perfection
- you scale rigor to what's at stake and ship a strong, decision-ready answer on time rather than over-polishing
8+ years of experience, ideally with experience in a Data role in a high growth consumer technology or e-commerce company; 5+ years of experience at a manager level
You naturally reach for AI in your work - at Babylist, every team uses AI daily. You're already using it to move faster and improve your output, and you stay curious about what's coming next.
Strong sense of ownership, intellectual curiosity and an ability to think creatively and critically and thrive in a fast-paced, dynamic environment and manage multiple priorities
High attention to detail but an equally important ability to see the big picture and evaluate analyses with strategic business context
Extensive experience in data analytics, big data technologies, and statistical modeling to drive business insights.
Strong knowledge of data governance, data quality management, and data strategy principles.
How You Will Make An Impact
Lead and develop 5 experienced analysts and data scientists - prioritization, coaching, quarterly goal-setting, and clean handoffs with stakeholders
Own a meaningful book of actionable analysis yourself across eCommerce, supply chain, and health - you stay close to the data, not managing from a distance
Partner directly with senior leaders in each area, with regular exposure to the executive team
Define and steward the KPI and reporting standards these functions run on
Advance our AI-native analytics roadmap, including self-serve tools that connect business teams directly to our data
Set the bar for what strong, AI-forward analytics work looks like - and champion it across the team, pushing analysts to share ideas, cross-pollinate approaches, and spread unlocks org-wide
Create a culture of Data Analytics excellence where the function is viewed as a strategic partner on analytical matters, providing guidance and assistance to all functional groups as needed
Solve complex business challenges by delivering accurate and timely analysis, business insights, and recommendations that deliver results, drive improvements, and influence leaders
Translate business priorities into a clear, prioritized analytics roadmap - weighing tradeoffs and making strong recommendations on what the team takes on and what waits
Why This Role
You're inheriting 5 strong analysts who are already delivering - this isn't a rebuild, it's a chance to level up and scale a team for the future growth of Babylist
This pod sits at the intersection of supply chain, health, and e-commerce, with direct exposure to senior business leaders
Babylist's data team is genuinely ahead of the curve on AI-native analytics - you'll help shape self-serve tooling most companies are just starting to think about
Real IC time is built into this role by design - you'll stay close to the work, not manage from a distance
Who We Are
Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step.
Our Ways of Working
Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.
Why You Will Love Working At Babylist
Our Culture
We work with focus and intention, then step away to recharge
We believe in exceptional management, and we invest in the tools and the time to connect with colleagues
We build products that positively impact millions of people's lives
AI is part of how we work, not a side experiment. You'll have leading tools like Claude and ChatGPT from day one, with no waiting on access, so the busywork gets handled and your judgment goes where it counts
Growth & Development
Competitive pay and meaningful opportunities for career advancement
We believe technology and data can solve hard problems
We're committed to career progression and performance-based advancement
Benefits
Company-paid medical, dental, and vision insurance
Retirement savings plan with company matching and flexible spending accounts
Generous paid parental leave and PTO
Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not you celebrate anything, so everyone's out at once and comes back refreshed
Remote work stipend to set up your office
Perks for physical, mental, and emotional health, parenting, childcare, and financial planning
Important Notices
Recorded Interviews.
Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.
Interview Integrity.
AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles.
How We Review Applications
We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person.
Connections at Babylist.
If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone.
Protect Yourself from Scams.
All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.
Location: Remote - Canada, Remote Americas
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role:
We're seeking a Senior Business Architect (Canada) for ACCC: someone who can go deep on brokerage operations across accounts, trading, clearing, settlement, custody, and asset servicing, and can turn that operating knowledge into clear requirements and turn that into clear requirements Product and Engineering can build.
You are the bridge between how the Canadian brokerage actually works and the product roadmap. You lead structured discovery with counterparts and work out how partner firms, account opening, clearing, custody, and day-to-day operations fit together, then write that down as epics, user stories, acceptance criteria, edge cases, and open decisions.
Success is measured by: requirements and designs teams can build without guessing; a clear split between what the system does and what people still do at launch; solution options that Product and Engineering can sequence; and a backlog tied to ACCC milestones and capabilities.
What You'll Walk Into
You won't be starting from zero. You'll be owning live problems:
Operations scope:
defining what ACCC must support across accounts, trading, clearing, settlement, custody, books and records, and asset servicing.
Partner firm handoffs:
what partners send us, what we send back, and who does what across accounts, trades, cash, and securities.
Account and trade lifecycle:
account opening, settlement in Canada through CDS, failed trades, transfers, and corporate actions such as dividends and splits.
Platform gap analysis:
comparing today's Alpaca platform with Canadian brokerage operations requirements to decide what we reuse, change, or build.
Launch scope:
separating what must work on day one from what follows, including registered accounts (TFSA, RRSP, RESP), more products, and more partner services.
Open decisions:
logging each one with an owner so it gets closed or consciously deferred.
What you’ll own
Requirements across ACCC’s brokerage operations, and what comes next:
Map brokerage operations end to end across these areas: broker onboarding, account carrying, trade clearing/settlement, custody of cash/securities, books & records, financing (if in scope), corporate actions, transfers, exceptions, and reporting
Help define target operating models and capability designs: what the platform must do, what stays manual (for now), what is control vs. feature, what is Canada-specific vs. reusable globally
Turn regulatory and operational obligations into product requirements: what the platform must do, what stays manual (for now), what is control vs. feature, what is Canada-specific vs. reusable globally
Write epics, user stories, acceptance criteria, and edge cases that Product and Engineering can build against.
Produce the artifacts teams actually use: process maps, capability matrices, requirement specs, data/field definitions, state machines, exception catalogs, RACI for build vs. run, and decision logs
Work with Product Managers and Engineering to sequence MVP → launch → scale: must-haves for go-live vs. post-launch backlog across these operating areas (e.g. additional account types, asset classes, IB services, automation)
Interface across Product, Engineering, Ops, and Compliance: translate business need into buildable scope; escalate open decisions with clear owners and options
Run structured discovery: workshops, SME interviews, gap analysis vs. current Alpaca platform, peer operating models where useful
Keep requirements
automation- and AI-aware
: flag where STP, rules, and AI-assisted exception handling should be designed in—not bolted on later
Flag where straight-through processing, rules, and AI-assisted exception handling should be designed from the start.
Maintain a living requirements backlog tied to ACCC milestones, risks, and open decisions
Who you are (Must-Haves)
Excited about what Alpaca is building and about standing up Canadian brokerage operations.
Comfortable operating as a senior IC reporting to the President — driving clarity across Product, Engineering, Ops, and Compliance without needing a formal team.
Bachelor's degree in computer science, engineering, finance, or equivalent.
8+ years as a business architect, business analyst, consultant or in product operations within brokerage, clearing, custody, or capital markets.
Comfortable translating brokerage operating processes and regulatory requirements into product language (you don’t need to be a lawyer or CCO)
Strong structured analysis: flows, entities, states, exceptions, controls, and what breaks if a step is missing.
Clear writing: specs, diagrams, and decisions others can execute against.
Collaborative with Ops SMEs, PMs, Engineering, and Compliance; curious enough to dig; disciplined enough to close loops
Bias to precision over vague “requirements fluff”; you know when something is a product change vs. an ops procedure vs. a policy decision
Judgment to tell a product change from an operating procedure or a policy decision.
Strong communication and collaboration skills across operations, product, engineering, and compliance.
Who you might be (Nice-to-Haves)
Experience on a carrying, self-clearing, or custody build.
Canadian dealer, carrying broker, or introducing broker experience.
Prior business architecture or enterprise/solution architecture exposure in capital markets
Familiarity with CDS or Canadian settlement workflows.
Experience with registered accounts or Canadian tax requirements (TFSA, RRSP, RESP).
Background with API or platform brokerage products.
Experience working at a fintech, startup, or greenfield launch.
AI-native workflow: recurring use of tools like Cursor, Claude, or ChatGPT in spec drafting, discovery synthesis, and gap analysis.
Experience shaping greenfield capability roadmaps with executive sponsors
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: Remote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As Anthropic grows, more of the work our own teams do every day runs through internal software, and that software has to keep up. We are building that software, and we are building it Claude-first: Claude should take on as much of the repetitive, multi-step work as it safely can, and people decide what needs a human.
We’re looking for Staff+ full-stack engineers to drive this work. You’ll build across the stack: the products people use and the agents that work alongside them. You’ll work directly with the teams who rely on what you build. Many of these workflows write to business-critical data, so correctness matters as much as speed.
This is a greenfield opportunity: you’ll shape the underlying systems, ship agents that take real work off people’s plates, and design how people and agents get the right context to make good decisions.
Key responsibilities
Design and ship internal products end to end, from the data model to the UI, for workflows that teams across Anthropic depend on.
Put Claude to work on real tasks, such as gathering the context a decision needs, drafting the next step of a multi-step process or keeping records consistent across the systems teams already use, and decide where an agent should act and where a well-designed UI is the better answer.
Make agents safe to trust with real work: scoped access to data, guardrails, evals, audit trails, and clear points where a person confirms before anything happens.
Build one set of shared capabilities that people and agents both use, exposed as APIs and MCP tools, so the same rules and approvals apply to whoever makes the call.
Treat speed and polish as product requirements. Spend time with the people who use what you build, find where their work slows down, and remove those steps.
Build for correctness. When a workflow writes to business-critical data, a mistake travels into other systems, so you’ll know where idempotency, reconciliation and audit trails matter and where they don’t.
Integrate with the third-party systems teams already rely on, and build the layer on top of them where people and agents get their work done.
Set technical direction for a product area over multiple quarters, lead engineers across teams through large, ambiguous projects, and make the engineers around you better through design reviews, code review and mentorship.
Operate what you ship: own the reliability of the workflows people depend on and be on call for them.
Minimum qualifications
Experience shipping production software as a backend-leaning full-stack engineer, comfortable designing a data model, an API and the UI on top of them.
Experience building software on LLMs or agents, and a point of view on when an agent should act on its own and when it should ask first.
Experience leading the design and delivery of complex, user-facing products across the full stack, through requirements that shifted while you built.
Experience designing for correctness and data integrity from the start, in systems where errors are costly and hard to undo.
Experience working closely with non-engineering partners, turning ambiguous needs into clear requirements and reaching decisions together.
Preferred qualifications
Experience building internal tools or platforms that other teams rely on. A plus, not a requirement; strong product generalists are just as welcome.
Experience taking an agent into production for a high-stakes workflow, including the evals and guardrails that made it safe to ship.
Experience building a zero-to-one product, or rebuilding one that people already depended on every day.
Experience building on top of third-party platforms through their APIs, and knowing when to extend a system and when to build your own.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We're hiring a senior attorney to work with our Partnerships and GTM teams on the strategic deals that position Baseten at the center of the AI ecosystem. You'll partner with leading model labs, AI-native companies, global cloud platforms, and the innovators powering next-gen compute, often in areas where market norms are still taking shape. Along the way, you'll collaborate closely with Sales, Marketing, Product, Eng, Finance, and Security to get these deals done. By connecting Baseten with the companies shaping AI, you'll make it possible for builders and our customers to own their intelligence.
Closing a deal here means understanding how our product works (model license terms, Model APIs, dedicated deployments, fine-tuning, and integrations) and the novel legal issues it raises, while helping shape deals that move our business forward. This is a role for a commercially minded lawyer who thrives at that intersection and wants to own deals end to end. And, like everyone on this team, you'll also flex onto other work where you're needed.
RESPONSIBILITIES
- Own the full lifecycle of partnership agreements as a trusted partner to Partnerships and GTM teams, structuring deals that expand our reach and shape the future of our business
- Lead negotiations independently, working directly with partner counsel and executive stakeholders
- Interpret model licenses and explain how they apply to our products in plain language for customers and internal teams
- Shape the framework for integrations and technology partners that expands what customers can do on our platform
- Build templates, playbooks, and enablement that help the business move faster
- Stay current on AI legal and regulatory developments, and recommend how our positions should evolve with the product, market, and law
- Mentor others, help us scale the team, and pitch in on enterprise deals, M&A, and other strategic work as needed
REQUIREMENTS
- JD and active bar membership in good standing
- 8+ years of technology transactions or partnerships experience, including in-house experience at an AI-native, cloud, or developer-infrastructure company
- A track record of closing complex partnership, licensing, or distribution deals, including with partners who are also customers or competitors
- A creative problem-solver who enjoys structuring first-of-their-kind deals without a template
- A commercial mindset that sees the deal behind the paper and finds terms that serve both sides
- Fluency in open source and open weight model licenses, and the curiosity to dig into how technical products work
- Sound judgment and a bias toward practical answers, especially when there isn't a settled one
- A clear, direct communicator who can push back constructively and still keep deals moving
- A partner Partnerships and GTM want in the room early, with a desire to build enablement, mentor others, and help us scale the team
- Thrives with autonomy on a lean, fast-moving team; knows when to own and when to escalate
- A desire to become a recognized thought leader in your field
NICE TO HAVE
- The ability to learn, build, and master AI tooling and systems to self-serve and operate at breakneck speed, and an interest in building the framework for how Legal uses AI workflows to streamline its work
- Experience working on model licensing or distribution at a frontier lab, hyperscaler, or AI platform company
- Experience with marketplace, gateway, or reseller arrangements
- Experience supporting international partners and cross-border deals (EMEA, APAC)
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: San Francisco; Austin; Seattle; United States; New York; Toronto
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
About the Role:
Cohere is at the forefront of AI innovation, building cutting-edge language models and AI systems. Our Finance team plays a critical role in supporting our rapid growth and ensuring operational excellence. We value technical expertise, collaborative problem-solving, and a commitment to accuracy and compliance. This role offers the opportunity to make a significant impact on our financial infrastructure while working at the intersection of finance and transformative technology. As we scale our business and navigate an evolving financial landscape, you'll play a pivotal role in driving operational excellence and serving as a key partner on accounting implications of major business decisions.
In this role, you will:
- Own assigned areas, including journal entries and complex balance sheet reconciliations, together with the related internal controls.
- Prepare the consolidated financial statements, including the statement of cash flows, and support various management reporting requirements
- Analyze fluctuation and variances and explain drivers and methodology to accounting leaders and finance partners
- Maintain the chart of accounts, supporting account mapping, entity setup, and system changes
- Record and reconcile intercompany transactions, including recharges, loans, and cost allocations
- Run monthly intercompany matching and settlement, and resolve differences with counterparties across entities
- Support eliminations in consolidation, and foreign currency remeasurement and translation, ensuring NetSuite processes operate correctly
- Serve as the operational lead for close activities in Numeric, NetSuite, and related systems, maintain the close calendar and checklist, and flag risks or delays to the accounting leaders early
- Partner with technology and systems teams to identify, pilot, and deploy automation and AI-enabled solutions across reconciliations, recurring analyses, exception triage, flux commentary, and evidence gathering.
- Implement and maintain robust accounting policies, procedures, systems, and internal controls
- Collaborate with cross-functional teams to ensure financial accuracy and support business growth
- Leverage technology solutions to enhance accounting efficiency and accuracy
You may be a good fit if you:
- Have 5+ years of progressive accounting experience, with prior leadership in fast-paced environments
- Hands-on experience with month-end close, GL accounting, and account reconciliations, using close management tools such as Numeric
- Working knowledge of US GAAP, with experience preparing financial statements and supporting ad-hoc financial reporting requests
- Experience with multi-entity accounting, including intercompany reconciliation, eliminations, and foreign currency
- Experience with leveraging AI tools to build and improve workflows to achieve operational efficiency and accuracy
- Demonstrate excellence in problem-solving and process improvement methodologies
- Show proficiency with financial systems (Netsuite preferred, but not required)
- Exhibit strong communication skills and ability to collaborate across departments
- Thrive in high-growth, dynamic environments with evolving priorities
- Have experience building scalable accounting processes in technology companies
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Fraud Specialist, Supplier Operations & Governance (P4).
About the job
We are actively recruiting for this role to fill an existing vacancy. This position will be responsible for working constructively with our customers and partners to resolve billing issues and fraudulent misuse of services.
We are seeking a sharp, highly data-oriented, and tenacious Fraud Specialist to join our team. Unlike a traditional billing or collections role focused on routine outreach or simple invoice review, this position is a hybrid of financial investigation, root cause analysis, and strategic dispute negotiation. In this role, you will look for billing discrepancies, investigate Artificially Inflated Traffic (AIT) or IRSF (International Revenue Share Fraud), dig deep into messaging and call data, project manage high-value customer and vendor disputes, and build data-backed cases to resolve discrepancies. You will build dashboards to communicate key metrics and drive action. If you love solving complex data puzzles, negotiating with external parties, and finding win-win outcomes, this is the role for you.
You will be part of a company that is the category leader in Communications Platform as a Service (CPaaS), an organization working with the largest customers and partners, and a team of operators and former consultants that have delivered exceptional impact. If you have an extreme owner / founder mindset and a desire to solve big challenges, you’ll find yourself at home.
Responsibilities
In this role, you’ll:
Advise account managers, accounting, and management on best practices to handle billing disputes
Negotiate with customers and carriers with an understanding of resolution levers available as per contractual terms and industry norms
Identify, analyze, and handle fraudulent misuse (such as Artificially Inflated Traffic) and billing errors (such as rate differences) with both vendors and customers
Own the end-to-end lifecycle of customer and vendor disputes from intake of disputes to initiating disputes, tracking progress, and ensuring timely, documented resolution
Uncover and resolve discrepancies, overcharges, and unpaid balances with carriers and customers due to quantities, rates, currency, and other root causes
Dig into call and messaging data to identify why bills don’t match or find evidence of fraud
Build dashboards that communicate key metrics related to the lifecycle of disputes
Read contracts and interpret what should be the invoice versus what it is
Act as the primary point of contact to negotiate dispute resolutions, settlements, and payment terms in accordance with company practices
Partner closely with data analytics, engineering, and accounting to reconcile accounts
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
8+ years of professional experience in telecom operations, fraud operations, customer success, vendor management, procurement, collections, or consulting.
Sharp written and verbal communication skills.
Experience negotiating disputes constructively with customers or vendors.
Experience in collections, dispute resolution, or billing analysis.
Experience in project management.
Experience wrangling data with Excel / Google Sheets, Looker or SQL.
Desired:
Understanding of the A2P SMS ecosystem, international traffic routing, international revenue share fraud (IRSF), artificially inflated traffic (AIT) and the ecosystem profit chains.
Understanding of industry standards with respect to AIT and fraud handling such as frameworks from i3forum, GSMA, MEF or ITW Global Leaders’ Forum.
Understanding of Call Detail Records (CDRs) and ability to build strong dispute case files.
Experience working with workflow platforms like Airtable or building dashboards.
Experience in telecom, technology, or consulting industries.
Experience with advanced data analysis like Python or scripting
Experience with AI and automation tools to accelerate productivity.
Location
This role will be remote, but is not eligible to be hired in CT, NJ, NY, WA, PA or the surrounding areas of San Francisco, CA, Oakland, CA, or San Jose, CA
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.
108,720.00
- $
135,900.00
.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $
115,120.00
- $
143,900.00
.
Based in the San Francisco Bay area, California: $
127,920.00
- $
159,900.00
.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information (required for ALL US jobs)
Applications for this role are intended to be accepted until November 30, 2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: San Francisco
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.
Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:
- $10 billion+ generated by creators since Patreon's inception
- 100 million+ free memberships for fans who may not be ready to pay just yet, and
- 25 million+ paid memberships on Patreon today.
We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for an AI Enablement Manager to support our mission.
This role is based in New York or San Francisco and open to those who are able to be in-office 3 days per week on a hybrid work model.
About the Team
The IT team makes sure every Patreon employee has the tools they need to build and support our product. We sit alongside Workplace, People Operations, and Systems which gives us a view across every business function and the access to act on what we see. You’ll join a team that already administratively owns the AI stack, the identity and access layer, and the systems that connect them.
About the Role
Patreon runs on a modern AI stack (Claude, Zapier, Replit, Gemini, Databricks and more), and most of the company uses it daily. What we have not yet built is the connective tissue between the people who know their workflows best and the practices that turn those workflows into durable, governed tools.
This role owns that connection. You will work alongside teams across the company to redesign how work gets done, in two directions at once: building new workflows and tools with AI, and making existing workflows AI-enabled so that the systems people already rely on become faster and smarter. Some of that you will build yourself. Some of it will help enable non-eng teams to build. All of it you will ship with the same discipline necessary to maintain systems over time: version control, review, testing, staged rollout, monitoring and a clear ownership.
The scope is company-wide and the role is an individual contributor with real autonomy. You will set the roadmap, run intake, and be accountable for a portfolio of deliverables and the metrics behind them.
These deliverables support Patreon's push for operating leverage: a company where every function gets measurably more done as AI becomes part of how work happens, without trading away data integrity or trust. Rough time allocation is a guide, not a rule.
PARTNER WITH ENGINEERING TO ENABLE NON-ENG TEAMS TO BUILD INTERNAL TOOLS (ABOUT 25%)
- Operate as the standing bridge between business functions and Engineering. Write problem statements, MVP definitions, data contracts and success criteria that engineers can build to support non-eng tooling.
- Carry prototypes into internal production in partnership with Engineering: participate in design and code review for internal tools, and own the business side of launch and post-launch iteration
- Co-own, with Engineering and Security, the standards for how AI-enabled workflows touch production data: data classification, read and write permissions, connector and agent approval, audit logging, retention, and what must never leave a governed environment
- Help Engineering prioritize internal tooling work by bringing quantified business impact, clear scope and committed business owners to the table
DISSECT WORKFLOWS AND CO-BUILD AUTOMATION WITH THEIR OWNERS (ABOUT 30%)
- Map high-friction workflows end to end with the people who run them, and identify where AI removes steps, where it augments judgment, and where it should stay out
- Co-build with the owner using no-code and low-code platforms (Zapier, Claude, Replit, Google Workspace, Slack). The owner leaves able to run, monitor and extend what you built together
- Make existing systems AI-enabled where that beats building something new: layering agents, summarization, classification or routing onto tools teams already use
- Run a lightweight intake and prioritization process for requests, scored on impact, effort, data readiness and risk
- Carry light product and project management for each build: scope, milestones, stakeholder updates, launch, and a named owner afterward
- Maintain a shared library of reusable automations, prompts, agents and templates with clear ownership and discoverability
RAISE AI LITERACY AND DEVELOP POWER USERS (ABOUT 20%)
- Design and deliver role-based enablement for low-adoption users, built around their actual work rather than generic tool training
- Identify and develop at least one power user per function, with a defined path from first use to independent builder
- Publish company-wide skills, prompts and workflow templates, with a cadence for keeping them current as tools change
- Run office hours, demo days and show-and-tell sessions that surface what teams have built and what they need next
MEASURE ADOPTION AND REPORT IMPACT (ABOUT 10%)
- Own adoption metrics across the AI stack: active use by function, depth of use (templates reused, automations running, agents in production), and outcome impact (cycle time, ticket deflection)
- Extend the existing AI adoption dashboard and publish a monthly readout to leadership with recommendations on where to invest, simplify or stop
- Quantify the impact of individual builds so the portfolio can be ranked on evidence
GOVERN, ASSESS AND PLAN (ABOUT 15%)
- Own the tool cost and benefit view: usage against spend by platform, consolidation recommendations, renewal inputs
- Run a periodic assessment of AI maturity by function and maintain a rolling 6 to 12 month roadmap for enablement and internal tools
- Design and apply change management for new tools and workflow changes, including comms, training sequences and feedback loops
- Partner with Talent on AI fluency interviewing: contribute to rubrics, calibrate interviewers and help assess candidates for roles where AI fluency is a hiring criterion
What you’ll need
- 6+ years in roles such as business systems, internal tools, technical program management, solutions engineering, operations or enablement, with a track record of building things other people adopted
- Hands-on fluency with current AI tools and no-code and low-code automation platforms (for example Zapier, Make, n8n, Claude, ChatGPT Enterprise, Replit or similar). You have built working automations and agents for real business processes, and you can show them
- Working familiarity with how software is deployed: version control, code review, testing, environments, staged releases, monitoring and rollback. You do not need to write production software, but you can read and lightly modify code (Python, SQL, JavaScript), work with APIs, and hold your own in a design review
- Experience translating between business stakeholders and engineers: writing requirements, defining MVPs, negotiating scope
- Analytical skill to define instrumentation, pull usage data (SQL or spreadsheets), and present a clear "so what" to leadership
- Experience designing learning or enablement programs that changed behavior, with evidence beyond attendance
- Familiarity with data governance and responsible AI practices in a business context: data classification, permissions, vendor evaluation, risk review
- Ability to set your own priorities in an ambiguous space, run multiple workstreams, and keep stakeholders informed across teams
Bonus if you have:
- Experience working closely with cross-functional partners in roles that are typically non-technical, so you understand how their work actually flows and where the friction lives
- Experience with Databricks, Workday, Ashby, Lattice or similar enterprise systems
- Experience building champions networks or power-user programs
- Prior work on hiring rubrics or interview design
We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.
About Patreon
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:
- Put Creators First | They’re the reason we’re here. When creators win, we win.
- Build with Craft | We sign our name to every deliverable, just like the creators we serve.
- Make it Happen | We don’t quit. We learn and deliver.
- Win Together | We grow as individuals. We win as a team.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.
Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.
Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office three days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements.
At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role.
The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.
Patreon reserves the right to modify or update compensation and benefits at any time.
Location: Remote
About the Team
At Netlify, we’re a remote-first, globally distributed company with 120+ employees working across 13 countries around the world. Together, we’re building the platform for building and shipping web apps, with a mission to help anyone bring their ideas to the web.
As a Talent Partner, you’ll play a key role in bringing in the people who will shape Netlify’s next stage of growth. You’ll partner closely with hiring leaders to help them make thoughtful, high-quality hiring decisions and will be deeply embedded in understanding this evolving job market and what makes not only great talent, but folks who align with Netlify’s mission. With our team, you’ll recruit across a wide variety of teams and talent markets, owning the full recruiting lifecycle and partnering closely with leaders across Sales, Marketing, Engineering, Product, Finance and other functions. Rather than specializing in one area, you’ll build context quickly, learn what great talent looks like across different parts of the business, and help us find and hire exceptional people.
We’ve already built a number of our own tools and workflows on Netlify to make our day-to-day work better, and we’re continuing to experiment with how AI can create even more leverage. With our team, you’ll be using the same platform you’re helping grow the team behind by shipping tools that improve your own work, experimenting with new ways of working, and contributing to how we continue to evolve how we hire.
What You'll Do
Own full-cycle recruiting across a broad mix of functions - GTM, G&A, and R&D - from intake through accepted offer, without needing a sourcer, coordinator, or ops partner to be effective
Run search kickoffs, define and calibrate candidate profiles in partnership with hiring managers, and establish your own search strategy rather than waiting for one to be handed to you
Independently develop proactive sourcing approaches for each search and build pipelines of passive talent while continuing to cultivate talent for difficult-to-fill roles and future hiring needs
Conduct recruiter screens and develop a clear, evidenced point of view on candidates - sending hiring managers slates with real recommendations
Own weekly search meetings with hiring managers: bring funnel data, market feedback, and a perspective on what's working and what isn't; diagnose problems and propose changes rather than just reporting that pipeline is light
Act as a trusted talent advisor to hiring managers as you partner with them on their searches, bringing market insight, recruiting expertise, and thoughtful pushback when it will lead to a stronger hiring decision
Partner across the People Team on talent strategy, workforce and organizational planning with HR Business Partners, and with People Operations on scalable solutions and processes.
Manage offers and candidate closing end-to-end, while delivering a responsive, thoughtful, and high-touch candidate experience throughout every stage of the process - including for candidates we ultimately don't hire
Use recruiting metrics such as funnel conversion, time to fill, time to hire, sourcing performance, and candidate feedback to identify patterns, inform decisions, and continuously improve how we hire
Design and build AI-assisted and vibe-coded recruiting workflows, evaluate them critically, and identify new opportunities to create leverage - without waiting to be assigned an automation project
What You'll Bring
Enough full-cycle recruiting reps to operate independently from day one - you've had several years of experience personally run intake, sourced, screened, managed HM relationships, and closed candidates across multiple simultaneous searches
A track record of encountering unfamiliar roles or functions and figuring out how to recruit them effectively, rather than defaulting to a narrow specialty
A history of sourcing and engaging passive candidates, ideally at companies where the logo wasn't doing most of the recruiting for you - you've had to create interest, not just harvest it
Demonstrated ability to partner with hiring managers by running search meetings, interpret and pushing back on feedback, recognizing when calibration is off, and owning the relationship
Experience using funnel data to change your behavior - when four candidates get rejected, your instinct is to investigate why, not to source a fifth
You can execute quickly across a high volume of searches while maintaining a high bar for quality, balancing speed with the judgment needed to find the right talent for highly specialized roles.
Experience working with imperfect infrastructure - you've operated without a dedicated sourcer, coordinator, or mature ops team and made it work
A history of noticing broken or inefficient workflows and doing something about them, whether through AI tools, automation, process changes, or creative problem-solving - you've improved something without being told to
Strong organization and communication skills, with the ability to keep multiple searches, stakeholders, candidates, and decisions moving in a distributed environment without sacrificing the details or the human experience
Proficiency with an ATS and the broader recruiting toolset (we use Greenhouse), and comfort experimenting with AI-powered tools to meaningfully improve recruiting quality or throughput
We don't require educational qualifications for the role - we're interested in the experience, judgment, and skills you've developed through your work.
This Role is a Great Fit If
You care deeply about the people behind every application and recognize that looking for a new role is a meaningful decision in someone’s life. You lead with empathy, communicate openly, and follow through on what you say you’ll do. Whether someone joins Netlify or not, you want them to feel that their time was respected, they were treated with care, and they had a thoughtful experience with us.
You're energized by functional variety. An unfamiliar finance role or a senior engineering search doesn't become "that's not my specialty." You get curious, ask good questions, and figure it out
You work well in an environment that resets every few months. Priorities shift, reqs change, and that doesn't throw you - you reorient and keep moving
You can move fluidly between sourcing, candidate conversations, hiring-manager partnership, data, and operational details while keeping communication clear in a remote, async environment
You approach recruiting as a strategic partnership with the business by understanding what teams need, bringing a strong recruiting perspective, and helping hiring leaders make decisions that strengthen their teams.
You're the kind of recruiter who, when something isn't working, investigates rather than simply escalating. When you're recruiting for something unfamiliar, you ask the right questions, build context quickly, and develop a point of view before moving the search forward
You've noticed inefficient systems before and done something about them. You don't need to arrive with a portfolio of automations, but you have a pattern of seeing a problem, getting curious, and experimenting your way to something better
Applying
Not sure you meet 100% of our qualifications?
Please apply anyway!
When applying please include:
A resume or short listing of your job history & skills (link to a LinkedIn profile would be fine). We appreciate a cover letter explaining why you would enjoy working in this role at Netlify to get to know you a bit better, though this is not required and will not impact your application. Our mission is to “build a better web” and that cannot be done without a diversity of skill sets, backgrounds and thoughts.
Of everything we've ever built at Netlify, we are most proud of our team. Netlify is an Equal Opportunity Employer. We are devoted to building a team of people with diverse backgrounds and lifestyles. Driving equality empowers our team, enables us to innovate, and helps us maintain a more inclusive environment. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, religion, age, race, military/veteran status, citizenship, pregnancy status, or any other differences. If we can do anything to provide a better interview, i.e. accommodate a disability, then please let us know by emailing
accommodations@netlify.com
.
About Netlify
Netlify is the most popular way to build, deploy, and scale modern web applications, empowering everyone from fast moving solo developers to enterprise teams. Millions of developers and organizations rely on Netlify as their platform of choice for composing web applications that are production ready, performant, and flexible. Now, as we embrace the next era of software development, we are embedding the same fluid, intuitive experience into the Agent Experience (AX), making it just as simple for intelligent agents to understand, interact with, and act on our platform as it is for developers. Whether your user is human or machine, Netlify ensures the path from idea to URL is seamless, fast, and deeply reliable.
We are a Series D company that has raised over $200M from investors such as Andreessen Horowitz, Kleiner Perkins, EQT, Bessemer, BOND, and Menlo Ventures. As a fully distributed company, we aim to create a company culture where the best idea can come from anywhere and strive to be thoughtful, compassionate, and collaborative in our work. If this sounds like something you’d like to be part of, we’re excited to connect with you!
At Netlify, we are committed to a compensation philosophy that prioritizes fairness and equity, positions our employee compensation competitively in the market, recognizes and rewards performance, and takes a comprehensive approach to our rewards package. We anchor our compensation philosophy on a market-based approach, therefore salary ranges may differ depending on the labor cost in a particular location. The salary provided is in addition to robust benefits and participation in Netlify’s equity plan. Our hiring range for this role is targeted at $97,000 - $150,000 for most US-based locations and $95,000 - $143,000 CAD for most Canada-based locations. Candidates in premium markets should consult with their Talent Acquisition partner regarding location-based ranges, as they may be higher or lower than the average US range listed. The starting pay will be determined based on multiple factors, including expertise and skills, market demands, experience, internal equity, and applicable geographic location. These compensation packages and ranges are subject to change and may be modified in the future.
Location: Sydney, Australia
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are seeking a Partner Marketing Lead, APAC, reporting to the Global Head of Partner Marketing, to own partner marketing end to end across a region where partners are central to how Claude reaches enterprises. As our founding APAC Partner Marketing leader, you'll set the plan for the region rather than execute one set elsewhere: you'll build the operating model, carry partner pipeline goals, and turn our work with hyperscale cloud providers, global and regional systems integrators, resellers, and technology partners into a regional go-to-market motion that creates pipeline and drives adoption of Claude.
The central challenge is sequencing: ANZ, ASEAN, India, Japan, and Korea differ in their partner ecosystems, buyers, languages, and maturity. In some, local partners are the main route to enterprise customers, and India's systems integrators also deliver for customers worldwide. You'll decide where to invest first, where a global or partner-led program is enough for now, and where to wait.
This role calls for the seniority to lead a regional organization and the willingness to start hands-on with a very small team, defining the regional team plan and then hiring and managing the team as headcount opens. The role covers the whole region, including Japan, where you'll build on an established Partner Marketing presence, so that partners and sales teams experience one connected regional approach.
Key responsibilities
Set the APAC partner marketing strategy, annual plan, and investment priorities, aligned with global Partner Marketing, the regional Partnerships business plan, and APAC sales leadership
Decide which markets and partners to prioritize, in what order, and through which motions, and revisit those choices as the business changes
Represent Partner Marketing with regional and global leadership, and make clear recommendations on tradeoffs
Build the regional operating model, including planning, intake, approvals, reporting, and how global programs are adapted for local markets
Define the regional team plan and make the case for where to add capacity
Hire, manage, and develop the team as headcount opens, and set the standard for partner marketing in the region
Build a network of regional agencies and vendors to extend the team
Build joint marketing plans with priority partners, starting with hyperscale cloud providers and their co-sell and marketplace motions, alongside global and regional systems integrators, resellers, and technology partners
Equip partners to market and sell Claude on their own, with localized campaigns, content, and workshops they can run with their own teams and customers
Lead the regional partner calendar, including joint campaigns, executive engagements, workshops, partner events, and regional partner summits
Set pipeline and adoption goals with Partnerships and sales leadership, and take ownership of the results
Connect partner activity to priority accounts and open opportunities so that partner and direct sales motions reinforce each other
Build the regional pipeline of partner customer stories and public proof points
Own the regional partner marketing budget and market development funds, with strong financial discipline and a focus on return
Maximize partner co-investment and negotiate effectively with vendors
Define how success is measured, including sourced and influenced pipeline and adoption of Claude, and use results to decide where to invest and what to stop
Align the regional plan to the International Partnerships business plan, working with its leadership on overall goals and day to day with subregional and country partnerships leaders and partner managers
Work with APAC sales leaders on account priorities and where partners can help open or advance deals
Coordinate with APAC Field Marketing so that field and partner programs run from one regional plan
Work with global Partner Marketing on partners that span regions, such as cloud providers and global systems integrators, as well as Product Marketing, Customer Marketing, Communications, and Marketing Operations, and bring regional partner feedback back into their plans
Minimum qualifications
14+ years of B2B enterprise technology marketing, with significant experience in partner or channel marketing
Experience owning partner or channel marketing strategy for a region or multiple markets, including priorities and investment decisions
Experience leading marketing programs across multiple Asia-Pacific markets, with strong awareness of how those markets differ
Experience hiring and managing marketers, or clear leadership experience to build a regional team
Experience building programs with cloud providers, systems integrators, resellers, or distributors, and an understanding of co-sell and partner-led pipeline
Track record of contributing to significant pipeline or revenue goals, with strong analytics and attribution skills
Experience managing substantial marketing budgets, including partner co-funding or market development funds
Experience building programs and processes from the ground up, and willingness to do hands-on work while the team grows
Ability to work effectively with sales leaders, partner executives, and senior stakeholders, and to move priorities forward with people you don't manage
Ability to make thoughtful decisions with incomplete information, and comfort with ambiguity
Clear written and verbal communication with executive and regional audiences
Care about the societal impacts of AI and about helping organizations adopt AI responsibly
Preferred qualifications
Experience building and scaling a partner or channel marketing function in APAC at an enterprise software or cloud company
Experience leading marketing with cloud providers, systems integrators, and resellers or distributors, including owning the pipeline that came from that work
Experience managing a regional team across several APAC markets in partner or field marketing
Experience as the first partner or field marketing leader in a new region
Experience marketing AI/ML or other complex technical products to enterprises
Experience marketing with AWS, Microsoft, or Google Cloud in APAC, including co-sell and marketplace motions
Experience launching or scaling a reseller or partner program
Established relationships with partners, agencies, or industry organizations in the region
Fluency in one or more Asia-Pacific languages
Knowledge of regional regulatory and compliance requirements for marketing
Experience using Claude or other AI tools to scale marketing work
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As a Risk Strategy Intern at Ramp, you’ll use data, analytics, and AI to help develop strategies that protect Ramp and our customers while enabling business growth.
You’ll have the opportunity to join our Fraud Strategy, Onboarding Risk, or Portfolio Risk teams, gaining hands-on experience solving real business problems. You’ll collaborate with cross-functional partners, analyze data, and help build scalable solutions that improve how Ramp manages risk.
This is a 12-week summer internship based in New York City.
WHAT YOU’LL DO
- Analyze data to identify trends, uncover insights, and recommend improvements to risk strategies
- Use SQL and AI tools to investigate business problems and support data-driven decision-making
- Help develop and optimize risk policies across fraud prevention, customer onboarding, and portfolio management
- Partner with cross-functional teams, including Product, Engineering, and Data Science, to implement solutions
- Research emerging risk trends and explore opportunities to improve processes through AI and automation
- Present findings and recommendations to stakeholders
WHAT YOU NEED
- Currently pursuing a B.S. or higher in Computer Science or a related technical field, graduating December 2027 or later, with coursework or project experience in data science, business analytics, machine learning, or AI.
- Experience with SQL for data analysis and querying
- Hands-on experience using AI/LLMs to solve problems through coursework, internships, or personal projects
- Strong analytical and problem-solving skills, with an interest in using data to solve business challenges
- Excellent written and verbal communication skills
- Curiosity, willingness to learn, and ability to thrive in a fast-paced environment
NICE TO HAVES
- Experience with Python or other data analysis tools
- Previous internship or project experience involving data analysis, modeling, or business strategy
- Interest in fintech, fraud prevention, or credit risk management
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Los Angeles
Workplace: OnSite
🏛️ About our client
Our client is a boutique law firm based in Tarzana, California, specializing in estate planning, trust administration, elder law, and probate.
The firm helps individuals and families navigate important and often emotionally challenging legal matters. Its approach is built around empathy, trust, and personalized client care. The team combines high professional standards with a relaxed, collaborative, and supportive working environment.
🎯 About the role
Our client is looking for a Legal Intake Specialist to become the first point of contact for prospective clients, ensuring every person feels heard, supported, and confident from their very first interaction with the firm.
You will start with administrative and team support while you learn the firm's practice areas and systems, and over your first several months you will grow into full client intake.
This role is ideal for someone with strong communication skills, emotional intelligence, and a genuine passion for helping people. You don't need a legal background — the firm provides comprehensive training on its practice areas, systems, and workflows.
Key Responsibilities:
🤝 Client Interaction & Intake
• Serve as the first point of contact for prospective clients via phone, email, and text.
• Conduct initial conversations, ask thoughtful follow-up questions, and understand clients' legal needs.
• Explain the firm's services, processes, and next steps in a clear and reassuring way.
• Provide a calm, empathetic, and professional experience, especially when communicating with people facing stressful or sensitive situations.
📝 Data Collection & Documentation
• Follow established scripts, intake protocols, and AI-powered workflows to collect accurate information.
• Document client details, key facts, and relevant case information in the firm's systems.
• Handle confidential personal, medical, and financial information with care and discretion.
• Maintain accurate, organized, and attorney-ready intake records.
📅 Coordination & Communication
• Schedule initial calls and consultations with attorneys or paralegals.
• Match prospective clients with the appropriate attorney and practice area.
• Communicate client needs, urgency, and relevant details to the legal team.
• Escalate complex or time-sensitive matters when necessary.
💬 Client Management & Follow-up
• Manage the intake process from the first inquiry through client engagement.
• Track prospective clients and proactively follow up on pending matters.
• Build trust through thoughtful communication without applying high-pressure sales tactics.
• Ensure consistent and reliable follow-through throughout the client journey.
⚙️ Administrative & Operational Support
• Manage intake forms, engagement documents, and onboarding materials.
• Maintain organized digital files, including scanning, filing, and document naming.
• Support the intake team and cross-train with colleagues to ensure smooth daily operations.
• Contribute ideas to improve intake processes and the overall client experience.
🧩 Requirements
• Previous client-facing experience in customer service, hospitality, school admissions, healthcare, senior care, social services, or legal environments.
• Strong emotional intelligence, patience, and the ability to communicate calmly with people experiencing stress, grief, or uncertainty.
• Excellent verbal and written communication skills, including clear, friendly phone communication.
• Strong typing and note-taking skills, including the ability to document information during phone conversations.
• Comfortable working with Mac computers and learning new technologies, including AI-powered tools.
• Organized and eager to learn, with strong attention to detail, initiative, and dependable follow-through.
• Openness to feedback, willingness to learn, and ability to ask for help when needed.
• High school diploma or equivalent.
• Ability to commute to the Tarzana office within approximately 30 minutes during weekday rush hour.
No previous law firm experience is required! Full training is provided, starting with hands-on guidance from the existing intake team.
⭐ Nice to have
• Experience in estate planning, elder law, probate, or trust administration.
• Familiarity with Clio or other CRM / case management systems.
• Experience with VOIP phone systems and structured, script-based workflows.
• Educational background in social work, psychology, or communications.
🎁 What our client offers
• Compensation: $22–26 per hour, depending on experience.
• 401(k) matching and profit sharing.
• $300 monthly contribution toward group health insurance.
• Paid holidays.
• Office closure between Christmas and New Year's.
• Comprehensive onboarding and hands-on training.
• A supportive, collaborative, and drama-free team.
📍 Location & Work Format
Tarzana, CA, USA — fully in-office.
Schedule: Full-time.
Midland, TX
seniorVancouver, British Columbia, Canada
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Amsterdam; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
География найма не уточнена
seniorUnited States
seniorCanada
УдалённоseniorRemote - Canada, Remote Americas
УдалённоRemote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY
ГибридSan Francisco; New York
УдалённоseniorSan Francisco; Austin; Seattle; United States; New York; Toronto; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
УдалённоRemote - US; Compensation for candidates in other locations will be discussed during the hiring process
San Francisco; For remote employees located outside CA and NY, salary may vary based on location and local market conditions
УдалённоСША; We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, religion, age, race, military/veteran status, citizenship, pregnancy status, or any other differences; Candidates in premium markets should consult with their Talent Acquisition partner regarding location-based ranges, as they may be higher or lower than the average US range listed
leadSydney, Australia
ГибридСтажёрNew York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)