Вакансии

Run AWS infrastructure as code, with AI in the loop. Manage AWS infrastructure through Terraform using our pull-request-based GitOps workflow, and resolve configuration drift across regions.

Location: Los Angeles, USA Workplace: Hybrid Why work at Higgsfield AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. About the role: We’re looking for a Forward Deployed Creative to sit at the intersection of generative AI, cinematic production, and enterprise customers. You’ll turn customer briefs into exceptional demos and pilots, build production-ready AI workflows, and work directly with creative teams to bring Higgsfield into real-world production. The creative bar is extremely high. You understand why a shot works — from lensing, lighting, and composition to camera movement, pacing, and edit rhythm — and know how to reliably achieve commercial-quality results with generative models. What you'll do: - Own the technical and creative execution of enterprise demos, pilots, and deployments from brief through final delivery. - Direct and produce cinematic AI content, including shot design, generation, consistency, editing, and delivery. - Build repeatable production workflows using generative models, prompting systems, APIs, MCP, automation, and agentic workflows. - Reverse-engineer reference ads, film looks, and visual styles into reproducible Higgsfield workflows. - Lead live demos, workshops, and hands-on training for customer creative teams. - Partner directly with CMOs, creative directors, production leaders, and technical stakeholders. - Bring customer insights, product gaps, and emerging use cases back to Product, Engineering, and Research. - Stay at the forefront of image and video generation and continuously push what’s possible with Higgsfield. Requirements: - Exceptional portfolio of cinematic AI work at commercial quality — portfolio first. - 5+ years of experience in film, advertising, commercial, or creative production, including 2+ years hands-on with generative AI. - Deep fluency across image and video models, consistency techniques, VFX, motion, and AI production workflows. - Strong cinematic fundamentals across shot design, lighting, composition, storyboarding, camera movement, and editing. - Experience delivering customer-facing pilots, PoCs, or productions from brief through final output. - Comfortable presenting to executives and running live demos. - Ability to translate complex AI workflows for non-technical creative teams. - High agency, strong ownership, and the ability to move quickly in a startup environment. - Excellent communication skills. Compensation & Benefits: - We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth. - Base Salary: The anticipated salary range for this role is $125,000 - $200,000, depending on experience, skills, scope, and location. - Bonus: This role is Bonus eligible and may participate in the Company's discretionary annual bonus program. - Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield AI’s long-term growth. - Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks. - The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team. - Significant ownership, direct impact, and opportunities for professional growth as the company scales. This is required to be based in Los Angeles for team meetings, planning sessions, company events, and other in-person collaboration. Team members are expected to be available during agreed working hours and maintain sufficient overlap with the relevant team’s time zone. While we work remotely, we value active communication, responsiveness, and close collaboration across teams. Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.

Location: Remote - EMEA Who We Are: Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts. Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it. Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator. Our Team Members: We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond! We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply. Your Role: As a Cyber & AI Risk Analyst, you will play a critical role in strengthening Alpaca’s security, compliance, and AI risk posture across the organization. Reporting to the Cyber GRC Lead, you will support the identification, assessment, and documentation of cybersecurity and AI-related risks that impact our infrastructure, products, trading systems, and internal operations. You will contribute to the design and execution of our risk management framework across traditional cyber domains (cloud security, infrastructure, application security, third-party risk, regulatory compliance) while also helping establish foundational governance controls for AI systems, models, and AI-enabled product features. This role sits at the intersection of cybersecurity, emerging AI governance, regulatory expectations, and financial services risk management. You’ll collaborate closely with Engineering, Product, Legal, Compliance, and IT teams to ensure Alpaca remains resilient, compliant, and forward-looking in how we manage both Cyber and AI risk. We’re looking for someone curious, organized, and eager to grow. If you enjoy learning how technical systems work, translating risk into clear language, and building structured programs from the ground up, then this role is for you. Prior GRC experience is a plus, but not required; we’re happy to invest in the right candidate. Things You Get To Do: Support the execution of Alpaca’s cybersecurity risk management program Conduct cyber risk assessments across cloud infrastructure , APIs, trading systems, and internal platforms Assist in identifying, documenting, and evaluating AI-related risks (model risk, data privacy, bias, explainability, adversarial threats, model misuse) Help develop and maintain AI governance controls aligned with evolving regulatory expectations such as the EU AI Act Perform third-party/vendor security and AI risk assessments Contribute to control testing across frameworks such as SOC 2, ISO 27001, CSA Star, NIST CSF, and emerging AI governance standards Track remediation efforts and maintain risk registers and reporting dashboards Support internal and external audits by preparing documentation and evidence Monitor regulatory developments related to cybersecurity, financial services, and AI governance Help mature policies, standards, and procedures for both cyber and AI domains Support the development of a repeatable AI tool/model evaluation process (intake → review → decision) for new and in-use AI tools Support Alpaca's AI usage guidance and standards, including safe use of AI-enabled developer tools and assistants Help maintain AI logging/monitoring standards (audit logging, evidence) for AI systems Use AI tools in day-to-day work and help test how well AI-related controls are working Who You Are (Must-Haves): 1+  years of experience in cybersecurity, risk management, IT audit, GRC, or a related field - internships, coursework, or equivalent experience is welcome Foundational understanding of cybersecurity principles (network security, cloud security, IAM, application security, vulnerability management) Familiarity with common frameworks such as NIST CSF, ISO 27001, SOC 2, or similar Understanding of AI/ML concepts and associated risks (data governance, model bias, hallucinations, prompt injection, model misuse, etc.) - you don’t need to be an expert, just curious Strong written communication and documentation skills Ability to assess technical risks and clearly communicate them to non-technical stakeholders Experience working cross-functionally with engineering and product teams Highly organized with strong attention to detail Comfort working in a fast-paced environment Genuine curiosity about AI and a strong desire to learn, actively experiments with AI tools, and wants to grow AI fluency as the field evolves Comfort using AI tools daily and willingness to learn newer agentic / assistant-based tooling Who You Might Be (Nice-to-Haves): Academic background, personal interest, or real world experience in fintech, financial services, or trading platforms Exposure to AI governance, model risk management, or responsible AI programs Familiarity with emerging AI regulatory frameworks (e.g., NIST AI RMF, EU AI Act concepts, model governance practices) Experience with GCP or other major cloud platforms Experience supporting or observing SOC 2, ISO 27001, or regulatory audits Security certifications (e.g., Security+, SSCP) or early-stage GRC certifications Interest in pursuing advanced certifications (CISA, CRISC, CISSP, or AI governance certifications) Experience working remotely or in distributed teams Hands-on experience with AI/agentic tooling (e.g., AI coding assistants, LLM apps, or similar) Personal projects or self-study in AI/ML that show initiative and interest How We Take Care of You: Competitive Salary & Stock Options Health Benefits New Hire Home-Office Setup: One-time USD $500 Monthly Stipend: USD $150 per month via a Brex Card Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. 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Location: Colombia; Argentina; Brazil On behalf of FinTech Client #8 , SD Solutions is looking for a talented Customer Support Engineer to provide exemplary support to our clients and partners, ensuring prompt, correct, and personalized assistance. This remote role will involve engaging in both VIP and Standard Support, troubleshooting issues, and collaborating with internal departments such as Compliance to address inquiries. You will work in a fast-paced, client-focused environment, where your main objective will be to resolve tickets promptly and accurately while upholding our high standards of customer care. SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer. Responsibilities: Provide B2B Support to our clients, who use our services to make payments to their employees, partners, and affiliates. Provide B2C Support Payees receiving funds through our platform, guiding them through withdrawal methods and general inquiries. Collaborate with Partners to gather information needed to resolve issues. Deliver Basic Technical Assistance : Explain basic troubleshooting steps to clients. Communicate relevant technical issues to supervisors or tech support as required. Ticket Management : Review and prioritize all unassigned tickets immediately. Revisit open tickets awaiting responses from clients or other departments. Requirements: Experience in Customer Support : Proven experience in a customer support role, ideally in a SaaS or tech environment. Interpersonal Skills : Demonstrated ability to reassure clients, communicate clearly, and personalize interactions. Problem-Solving Ability : Aptitude for understanding complex issues and delivering comprehensive solutions. Time Management : Capable of prioritizing and responding to support tickets promptly, meeting the goal of a near-instant first response time. Advantages: Understanding of the finance world Language Skills : Additional language proficiency is a plus. Schedule: Friday–Tuesday (off Wednesday and Thursday). About the company: A SaaS-based global payout orchestration platform enabling businesses to send mass payouts — B2C and B2B — to over 175 countries in more than 70 currencies. Accessible via a single REST API with a unified KYB process, backed by a network of global financial partners. By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice , and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.

Location: Philippines On behalf of FinTech Client #8 , SD Solutions is looking for a talented Customer Support Engineer to provide exemplary support to our clients and partners, ensuring prompt, correct, and personalized assistance. This remote role will involve engaging in both VIP and Standard Support, troubleshooting issues, and collaborating with internal departments such as Compliance to address inquiries. You will work in a fast-paced, client-focused environment, where your main objective will be to resolve tickets promptly and accurately while upholding our high standards of customer care. SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer. Responsibilities: Provide B2B Support to our clients, who use our services to make payments to their employees, partners, and affiliates. Provide B2C Support Payees receiving funds through our platform, guiding them through withdrawal methods and general inquiries. Collaborate with Partners to gather information needed to resolve issues. Deliver Basic Technical Assistance : Explain basic troubleshooting steps to clients. Communicate relevant technical issues to supervisors or tech support as required. Ticket Management : Review and prioritize all unassigned tickets immediately. Revisit open tickets awaiting responses from clients or other departments. Requirements: Experience in Customer Support : Proven experience in a customer support role, ideally in a SaaS or tech environment. Interpersonal Skills : Demonstrated ability to reassure clients, communicate clearly, and personalize interactions. Problem-Solving Ability : Aptitude for understanding complex issues and delivering comprehensive solutions. Time Management : Capable of prioritizing and responding to support tickets promptly, meeting the goal of a near-instant first response time. Advantages: Understanding of the finance world Language Skills : Additional language proficiency is a plus. Schedule: Thursday–Monday (off Tuesday and Wednesday) About the company: A SaaS-based global payout orchestration platform enabling businesses to send mass payouts — B2C and B2B — to over 175 countries in more than 70 currencies. Accessible via a single REST API with a unified KYB process, backed by a network of global financial partners. By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice , and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.

Location: Remote, Canada; Remote, India; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As Manager, SOX PMO - Business Process, you'll lead Sarbanes-Oxley (SOX) compliance for assigned business processes as part of GitLab's second line. This is advisory work, not repeatable testing: you'll deeply understand how processes work, evaluate risks as the business changes, and help control owners design and remediate controls that hold up to audit. Judgment matters more than procedure. You'll form well-supported conclusions, align with control owners and Internal Audit, and defend positions to external auditors. GitLab already uses AI extensively, and the next phase brings AI agents into our SOX processes. You'll help teams adopt them with confidence, finding creative ways to enable new ways of working while maintaining compliance. You'll also partner with the information technology (IT) SOX PMO on readiness for new systems and applications. This role reports to the Senior Director, SOX PMO, within the Chief Accounting Officer's organization. What You’ll Do Lead SOX compliance for assigned business processes as the second-line subject matter expert, advising control owners who own and operate the controls. Deeply understand each process, its systems and data flows, and resolve open questions and assumptions early. Monitor risks from new and changing processes, products, and systems. Help control owners design, strengthen, or right-size controls, and contribute to the annual SOX risk assessment and scoping. Evaluate control deficiencies individually and in aggregate, identify root causes, and prepare well-supported severity assessments. Work with management to develop, implement, and monitor remediation plans. Prepare auditor-ready technical memos on sampling methodology, scoping, and control rationalization, using independent analysis and sound conclusions. Prepare reports and presentations on SOX compliance status for leadership. Lead business walkthroughs and stakeholder meetings, and coordinate with Internal Audit and external auditors throughout the audit. Anticipate questions, support positions with data and judgment, and escalate risks and auditor comments promptly with a recommended path forward. Advise on controls for AI-enabled processes and processes that use AI agents. Find opportunities to automate SOX work using AI tools, and validate their output. Partner with the IT SOX PMO to assess new systems and controls, including application controls and key reports. Develop and maintain accurate process narratives, flowcharts, and risk and control matrices as processes change. Collaborate with Finance, Operations, Legal, Human Resources, Sales, Engineering, and IT leaders to help them design and maintain effective business controls. What You’ll Bring Hands-on SOX and internal controls experience in control design, remediation, and deficiency evaluation, beyond testing alone. Experience in the software or technology industry is required; SOX PMO, Big Four risk advisory, or assurance experience is a strong plus. A bachelor's degree in Accounting, Finance, or a related field; an active Certified Public Accountant (CPA) credential (strongly preferred) or Certified Internal Auditor (CIA) credential. A strong understanding of SOX requirements and internal control frameworks, such as the Committee of Sponsoring Organizations of the Treadway Commission (COSO) framework. Professional judgment and skepticism: verifying facts against source documents, testing the reasonableness of data and conclusions, and recognizing missing information. A track record of independently solving ambiguous, novel problems, from defining an approach through overcoming obstacles and driving resolution. Curiosity to understand how processes actually work and keep learning as the business changes. Clear written and verbal communication, including concise, accurate, auditor-ready memos and actionable recommendations. Confidence partnering with senior stakeholders and external auditors, including working through pushback. A practical, innovative approach to helping the business adopt new technologies, products, and ways of working while maintaining compliance. Experience using AI tools to improve efficiency and validating their output. Experience with usage-based billing or AuditBoard is a plus. About the team The SOX PMO is part of the Chief Accounting Officer's organization. In this role, you'll advise business control owners and partner with the IT SOX PMO, Internal Audit, and external auditors to keep GitLab compliant as processes, systems, and AI use evolve. GitLab is an all-remote company, with flexibility to work from home or wherever you're most productive. You'll need to be available to collaborate with teammates during core US Pacific (PT) and Eastern (ET) business hours. How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $115,200 — $194,400 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: S-CPT-0046 AI Search (SO) & Organic Growth Strategist (SEO / AEO / GEO) Independent Contractor – S-CPT-0046 AI Search (SO) & Organic Growth Strategist (SEO / AEO / GEO)/Technical VA/Senior- Advanced Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. 20four7VA is seeking an experienced AI Search & Organic Growth Strategist to lead the planning and execution of our organic search strategy across client websites. This role is responsible for connecting SEO strategy with content strategy. Rather than focusing primarily on technical website development, this individual will own keyword research, content planning, on-page optimization, internal linking, and AI Search Optimization (AEO/GEO) while collaborating closely with our content, PPC, and development teams. The ideal candidate understands how modern search is evolving beyond Google rankings into AI-powered search experiences including ChatGPT, Gemini, Perplexity, Copilot, and Google's AI Overviews. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Organic Search Strategy Develop comprehensive SEO strategies for multiple client accounts Perform advanced keyword research and keyword mapping Build content roadmaps and page architecture based on search intent Identify topical authority opportunities through pillar pages and content clusters Perform competitor analysis and identify content opportunities Continuously refine SEO strategies based on performance data AI Search Optimization (AEO & GEO) Optimize content for AI-powered search engines and answer engines Improve visibility within Google AI Overviews, ChatGPT, Gemini, Perplexity, Copilot, and emerging AI search platforms Structure content for semantic understanding using entities, FAQs, and conversational formatting Monitor AI search visibility and citation opportunities Collaborate with the content team to improve AI discoverability On-Page SEO Optimize service pages, landing pages, blogs, and resource content Improve title tags, meta descriptions, heading structure, image optimization, and internal linking Perform EEAT optimization across client websites Identify content gaps and recommend new pages Continuously improve existing content based on ranking opportunities Content Strategy Work directly with writers to build SEO-driven content calendars Create detailed content briefs based on keyword research Ensure content aligns with user intent and search demand Develop internal linking strategies across websites Guide writers on optimization opportunities before publication Link Building & Authority Growth Develop strategic link-building campaigns Create Digital PR opportunities to acquire quality backlinks Monitor brand mentions and coordinate outreach for backlink acquisition Identify partnership and authority-building opportunities Support off-page SEO initiatives that improve domain authority Technical Collaboration Partner with the development team on technical SEO initiatives Participate in technical SEO audits and prioritize recommendations Work alongside developers to improve Core Web Vitals, mobile-first performance, crawlability, and indexing Coordinate Schema markup implementation and structured data improvements Note: This role collaborates with the technical SEO team rather than serving as the primary website developer. Analytics & Reporting Monitor keyword rankings, traffic, engagement, and conversions Analyze organic growth trends and recommend improvements Build dashboards and reports using SEO analytics tools Present actionable recommendations based on performance data Automation & AI Leverage AI tools to improve SEO workflows and productivity Develop prompts and processes that improve research and content planning Identify automation opportunities across SEO operations Ensure all AI-assisted work meets quality standards before publication Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: 3+ years of hands-on SEO experience 1–2+ years of AI Search Optimization (AEO/GEO) experience preferred Strong expertise in keyword research and search intent analysis Extensive on-page SEO experience Experience building content strategies and topical authority Strong understanding of EEAT principles Experience with internal linking strategies Experience creating content briefs for writers Working knowledge of technical SEO concepts including Core Web Vitals, Schema markup, crawlability, indexing, XML sitemaps, redirects, and mobile optimization Experience collaborating with developers on technical implementations Excellent written and verbal communication skills IDEAL CANDIDATE PROFILE Strategic thinker who understands how SEO drives business growth Excellent communicator who enjoys collaborating with content creators Strong analytical mindset with exceptional attention to detail Comfortable managing multiple client campaigns simultaneously Proactive problem solver who continuously improves processes Passionate about emerging AI search technologies APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED SEO Google Search Console Google Analytics 4 Semrush Ahrefs Screaming Frog Google Keyword Planner AI ChatGPT Claude Gemini Perplexity Analytics Looker Studio Google Tag Manager Microsoft Clarity Project Management Microsoft Planner ClickUp Asana Trello Work Schedule Contracted Hours per Week: 40 Hours Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time: TBD EST Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Technical VA REQUESTED EXPERIENCE TIER LEVEL: Senior and Advanced Level Contracted Hours per Week: 40 hours/week Daily Working Time: TBD EST Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE:  Level A-B REGION PREFERENCES: Any What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Northeast What you will do as a Customer Engineer The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey. Key Responsibilities Technical Validation: Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals. Customer Adoption & Value Realization: Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices.  Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk. Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives. Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes. AI Orchestration & Workflow Automation: Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory. Education & Enablement: Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization. Minimum Qualifications Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services,  Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling). Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly. Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives. Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles. Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy. Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below: Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS. Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts. Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3. AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows. Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions. Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments. Strongly Preferred Qualifications (The "Good-to-Haves") Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms. Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls. Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2. Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth. Education Undergraduate or graduate degree in Computer Science, Engineering, or a related field. Travel This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration. Compensation This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion. Compensation may be adjusted depending on work location. For New York City based hires: Estimated annual salary of $204,000.00 - $321,000.00 Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: United States, San Diego, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. SDET Contractor We are looking for an experienced Software Development Engineer in Test (SDET) to help ensure the quality, reliability, and resilience of Agentic AI systems and backend services. This role will design and implement automated testing strategies across AI/LLM-driven applications, APIs, microservices, and distributed systems. The ideal candidate brings strong Quality Engineering and test automation fundamentals, with experience testing Generative AI, LLM-based, or Agentic AI systems. They should be comfortable testing complex systems where behavior may be non-deterministic and traditional pass/fail testing alone may not be sufficient. Responsibilities Develop and execute comprehensive QE strategies and test plans for Agentic AI systems, backend services, APIs, and service integrations. Design and maintain scalable automated test frameworks across API, functional, integration, contract, regression, and end-to-end testing. Develop testing approaches for non-deterministic AI behavior and establish meaningful evaluation criteria. Identify quality risks early and apply risk-based, shift-left testing practices throughout the development lifecycle. Integrate automated testing into CI/CD pipelines and establish effective quality gates. Partner with Software Engineers, Product Managers, and other QE teams to improve testability, observability, and overall product quality. Analyze defects and production issues to identify root causes, testing gaps, and opportunities for continuous QE improvement. Establish quality metrics and provide visibility into test coverage, reliability, defects, and release readiness. What You'll Do Test Agentic AI workflows, including multi-step execution, tool selection and invocation, task completion, and failure handling. Validate AI-generated responses using appropriate measures for accuracy, relevance, groundedness, consistency, and adherence to expected behavior. Test AI guardrails, unexpected inputs, and failure scenarios, including incorrect tool usage and prompt-based attacks. Validate interactions between AI agents, APIs, tools, data sources, and downstream services. Develop reusable automation, test data, and evaluation scenarios for repeatable AI and services testing. Validate API contracts, schemas, authentication, business rules, error handling, and service integrations. Investigate failures across distributed systems and distinguish application, integration, environmental, automation, and AI-related issues. Participate in defect triage, root-cause analysis, regression testing, and release-readiness activities. Qualifications Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience. 4+ years of experience in Software Development Engineering in Test, Quality Engineering, Software Engineering, or a related discipline. Strong experience testing REST APIs, backend services, microservices, or distributed systems. Hands-on experience developing automated tests using Python, Java, JavaScript, TypeScript, or a similar programming language. Experience with functional, integration, regression, contract, and end-to-end testing. Experience integrating automated tests into CI/CD pipelines. Strong analytical, debugging, and root-cause-analysis skills. Experience working in an Agile development environment and collaborating across engineering teams. Required Skills Strong understanding of software testing methodologies and Quality Engineering practices. Strong API and services testing experience, including REST, JSON, schemas, authentication, and error handling. Experience designing and maintaining automated test frameworks. Experience with Git and CI/CD development workflows. Ability to develop risk-based test strategies and identify appropriate testing layers. Experience testing distributed systems and service-to-service integrations. Hands-on experience testing Generative AI, LLM-powered applications, or Agentic AI systems. Understanding of testing non-deterministic AI behavior and evaluating outputs beyond exact-match assertions. Preferred Skills (Good to have) Experience testing Agentic AI workflows, including planning, multi-step execution, tool calling, memory, or state management. Experience with AI evaluation techniques such as evaluation datasets, semantic evaluation, LLM-as-a-Judge, groundedness, relevance, or hallucination detection. Experience with AI/LLM evaluation or observability tools such as LangSmith, DeepEval, Ragas, Arize Phoenix, Promptfoo, or similar technologies. Experience testing RAG systems or AI agents interacting with APIs, databases, or external tools. Experience with contract testing tools such as Pact and API specifications such as OpenAPI/Swagger. Experience with event-driven architectures, Kafka, Docker, Kubernetes, or cloud platforms such as AWS. Experience with performance, scalability, reliability, or resiliency testing. Experience establishing QE metrics, quality gates, or cross-team testing standards. Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to race, color, religion, gender, pregnancy, national origin, ancestry, citizenship, age, legally protected physical or mental disability, covered veteran status, status in the U.S. uniformed services, sexual orientation, marital status, genetic information or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. We sincerely appreciate the time and effort you spent in contacting us and we thank you for your interest in PlayStation. At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click here to learn more. The estimated base pay range for this role is listed below, this is an hourly rate. $58 — $72 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: United States, Aliso Viejo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. SDET Contractor We are looking for an experienced Software Development Engineer in Test (SDET) to help ensure the quality, reliability, and resilience of Agentic AI systems and backend services. This role will design and implement automated testing strategies across AI/LLM-driven applications, APIs, microservices, and distributed systems. The ideal candidate brings strong Quality Engineering and test automation fundamentals, with experience testing Generative AI, LLM-based, or Agentic AI systems. They should be comfortable testing complex systems where behavior may be non-deterministic and traditional pass/fail testing alone may not be sufficient. Responsibilities Develop and execute comprehensive QE strategies and test plans for Agentic AI systems, backend services, APIs, and service integrations. Design and maintain scalable automated test frameworks across API, functional, integration, contract, regression, and end-to-end testing. Develop testing approaches for non-deterministic AI behavior and establish meaningful evaluation criteria. Identify quality risks early and apply risk-based, shift-left testing practices throughout the development lifecycle. Integrate automated testing into CI/CD pipelines and establish effective quality gates. Partner with Software Engineers, Product Managers, and other QE teams to improve testability, observability, and overall product quality. Analyze defects and production issues to identify root causes, testing gaps, and opportunities for continuous QE improvement. Establish quality metrics and provide visibility into test coverage, reliability, defects, and release readiness. What You'll Do Test Agentic AI workflows, including multi-step execution, tool selection and invocation, task completion, and failure handling. Validate AI-generated responses using appropriate measures for accuracy, relevance, groundedness, consistency, and adherence to expected behavior. Test AI guardrails, unexpected inputs, and failure scenarios, including incorrect tool usage and prompt-based attacks. Validate interactions between AI agents, APIs, tools, data sources, and downstream services. Develop reusable automation, test data, and evaluation scenarios for repeatable AI and services testing. Validate API contracts, schemas, authentication, business rules, error handling, and service integrations. Investigate failures across distributed systems and distinguish application, integration, environmental, automation, and AI-related issues. Participate in defect triage, root-cause analysis, regression testing, and release-readiness activities. Qualifications Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience. 4+ years of experience in Software Development Engineering in Test, Quality Engineering, Software Engineering, or a related discipline. Strong experience testing REST APIs, backend services, microservices, or distributed systems. Hands-on experience developing automated tests using Python, Java, JavaScript, TypeScript, or a similar programming language. Experience with functional, integration, regression, contract, and end-to-end testing. Experience integrating automated tests into CI/CD pipelines. Strong analytical, debugging, and root-cause-analysis skills. Experience working in an Agile development environment and collaborating across engineering teams. Required Skills Strong understanding of software testing methodologies and Quality Engineering practices. Strong API and services testing experience, including REST, JSON, schemas, authentication, and error handling. Experience designing and maintaining automated test frameworks. Experience with Git and CI/CD development workflows. Ability to develop risk-based test strategies and identify appropriate testing layers. Experience testing distributed systems and service-to-service integrations. Hands-on experience testing Generative AI, LLM-powered applications, or Agentic AI systems. Understanding of testing non-deterministic AI behavior and evaluating outputs beyond exact-match assertions. Preferred Skills (Good to have) Experience testing Agentic AI workflows, including planning, multi-step execution, tool calling, memory, or state management. Experience with AI evaluation techniques such as evaluation datasets, semantic evaluation, LLM-as-a-Judge, groundedness, relevance, or hallucination detection. Experience with AI/LLM evaluation or observability tools such as LangSmith, DeepEval, Ragas, Arize Phoenix, Promptfoo, or similar technologies. Experience testing RAG systems or AI agents interacting with APIs, databases, or external tools. Experience with contract testing tools such as Pact and API specifications such as OpenAPI/Swagger. Experience with event-driven architectures, Kafka, Docker, Kubernetes, or cloud platforms such as AWS. Experience with performance, scalability, reliability, or resiliency testing. Experience establishing QE metrics, quality gates, or cross-team testing standards. Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to race, color, religion, gender, pregnancy, national origin, ancestry, citizenship, age, legally protected physical or mental disability, covered veteran status, status in the U.S. uniformed services, sexual orientation, marital status, genetic information or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. We sincerely appreciate the time and effort you spent in contacting us and we thank you for your interest in PlayStation. At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click here to learn more. The estimated base pay range for this role is listed below, this is an hourly rate. $58 — $72 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: San Francisco Workplace: OnSite Lavendo partners with startups and high‑growth companies to help them hire top‑tier sales, GTM, and technical talent. This role is with one of our clients; we’ll share full details about the company and interview process as we get to know you and confirm mutual fit. ABOUT THE COMPANY Our client builds agentic AI for community banks and credit unions. One AI brain powers voice agents that resolve inbound calls end to end, virtual assistants across digital banking, and AI co-pilots for bank and credit union staff. The platform is pre-trained for financial services, built for banking compliance, and live in production at 100+ financial institutions, reaching more than 10 million Americans. The company is a profitable, venture-backed startup: $30M Series A, cash-flow positive, 100+ people, and seeing strong inbound demand as financial institutions replace legacy systems with AI-first infrastructure. THE MISSION Democratizing financial wellness for every American - not just the ones who can afford a private banker. THE OPPORTUNITY Our client is adding senior Sales Engineers to serve as the technical co-seller next to its Account Executives. Today the sales team needs more technical depth, and this role closes that gap - shaping how prospects evaluate, buy, and onboard. You'll own the technical win on enterprise deals averaging $300K - $500K+, with multi-threaded 6-9 month sales cycles. You'll work in a small team alongside a hands-on CEO and a CTO/Co-Founder who sets the technical bar, and your judgment will shape both deals and product direction. WHAT YOU'LL DO - Own the entire technical side of enterprise deals, from technical discovery and integration assessment through close - Build and deliver tailored product demos mapped to each prospect's pain points and infrastructure - Partner with AEs as a technical co-seller on competitive analysis, RFPs, and POCs, and act as project manager on the deal - Scope technical delivery and define SOWs - Write RFP and RFI responses, POC summaries, and technical proposals - Spot upsell and cross-sell opportunities based on customers' existing technical infrastructure - Travel about 20% for on-site client meetings, demos, and industry events WHAT YOU BRING - 7+ years in a dedicated pre-sales Sales Engineer or Solutions Engineer role - A track record of owning the technical win on enterprise deals with AEs - discovery, demos, technical scoping, POCs, RFPs, and competitive displacement - Experience carrying or supporting a quota - Strong understanding of AI/NLU architecture and integration patterns - no coding required, but you speak credibly to technical buyers - Hands-on use of AI and productivity tools (prompt engineering) to build demos, RFP responses, and technical narratives - Excellent presentation skills and the ability to turn complex technical concepts into clear business outcomes for non-technical stakeholders - Strong written communication - Startup or high-growth company experience - Bachelor's degree in Computer Science, Engineering, or a related technical field - You live in or near San Francisco and want to work on-site 5 days a week NICE TO HAVE - Background in CCaaS, contact center software, voice AI, conversational AI, or agentic AI - Experience selling into banks, credit unions, or financial services - Familiarity with core banking systems KEY SUCCESS DRIVERS - Self-starter from day one who is comfortable with ambiguity - Proactive and adaptable in a fast-moving startup - A mix of sales instinct, customer experience, demo skill, and engineering or product thinking - Clear communicator who lands the technical story with both technical buyers and non-technical stakeholders WHY JOIN? - Profitable and funded: $30M Series A and cash-flow positive, with real revenue and customers live in production at hundreds of financial institutions - Market tailwind: financial institutions are consolidating around AI-first infrastructure, inbound demand is strong, and a larger funding round is planned in the next 6-9 months - Mission that matters: 10M+ people reached through community banks and credit unions - Strong comp: $150K - $200K base, OTE $210K - $260K, plus competitive equity - Benefits: 100% paid health, dental, and vision; daily meals; Claude Enterprise for every employee; commuter benefits - Brand-new 21st-floor office in downtown San Francisco with floor-to-ceiling views, right above Montgomery BART - Direct founder access in a team where your work shapes deals and the product INTERVIEWING PROCESS - Recruiter Intro Call - your background, goals, and logistics - Technical Interview - scenario-based discussion of enterprise deal cycles - Technical Discussion with Head of Sales Engineering (45 min) - technical deep dive with a live role-play - Final On-Site (1-2 hours) - meet the team and leadership in the SF office We are proud to be an equal opportunity workplace and consider all qualified applicants without regard to race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran or military status, gender identity or expression, sexual orientation, or any other characteristic protected by law.

Location: Georgia; Poland On behalf of Behavioral AI Solutions Client #1 , SD Solutions is looking for a talented Senior Data & AI Scientist to take ownership of two of our core behavioral-modeling efforts end to end: a user-conditioned Trader World Model that learns a high-fidelity latent representation of each trader and reproduces their multi-horizon behavioral distributions, and a large-scale sequence forecaster that predicts each user's next-horizon trading activity from their intraday behavior. SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer. This is a hands-on modeling role. You will own the full lifecycle—data, representation learning, training, large-scale experimentation, and rigorous evaluation—for transformer-based models trained on hundreds of millions of behavioral samples on GPU’s. We are specifically looking for candidates with practical experience training deep sequence and foundation models. This includes designing training pipelines, running large-scale experiments, modeling full behavioral distributions (not just point estimates), and understanding the real challenges of modern transformer training. This is not an AI integration or prompt engineering role. We are looking for engineers and scientists who have built, trained, and evaluated models themselves, and who hold their results to a high evidentiary bar. Responsibilities: Train, fine-tune, and evaluate transformer-based sequence models for behavioral prediction on large-scale trading data. Design feature representations and embedding strategies for structured, event-sequence behavioral signals. Model full multi-horizon behavioral distributions (activity, volume, PnL, exposure, hold time) rather than single point or label predictions. Build and beat a rigorous baseline ladder; design leakage-safe, chronologically split evaluation that earns each claim of improvement. Optimize large-scale GPU training pipelines (throughput, memory, dataloading, checkpoint/resume, cost) on Vertex AI. Collaborate closely with psychologists, bioinformaticians, AI engineers, and researchers to translate theory into production-grade AI systems. Requirements: Experience 6+ years of experience in Data Science, Machine Learning, or AI. Hands-on experience training deep sequence models (Transformers/attention) and/or fine-tuning foundation models. Strong experience with PyTorch and modern deep learning workflows (Lightning a plus). Experience with distributional and representation learning—modeling latent structure and full distributions, not just labels. Experience designing, running, and analyzing large-scale ML experiments. Demonstrated ownership of the complete modeling lifecycle, from data preparation through training, evaluation, and iteration. Technical Skills Expert-level Python. Strong understanding of deep learning, representation learning, and statistical modeling. Experience with high-dimensional and event-sequence / temporal datasets. Ability to design rigorous evaluation methodologies—chronological/held-out splits, leakage control, purge gaps, and honest baseline comparison. Comfort with cloud GPU training and its real-world failure modes (throughput bottlenecks, OOM, dataloader/prefetch, checkpoint/resume, cost control). Advantages: Zero-inflated / heavy-tailed / hurdle modeling and calibration for sparse targets. World-model or model-based / latent-transition (JEPA-style) modeling. Experience with financial, trading, or high-frequency behavioral data. Background in behavioral science, psychology, economics, or cognitive modeling. Experience with distributed GPU training (FSDP, DeepSpeed, Accelerate, DDP, etc.) and optimizing large-scale training workloads. Experience with LoRA, QLoRA, PEFT, RLHF, or other foundation model adaptation techniques. Publications or open-source contributions related to sequence models or foundation models. Who This Role Fits: Someone who genuinely enjoys training large AI models—not just integrating AI APIs. A researcher or engineer who likes experimenting with model architectures, training strategies, and evaluation methodologies. Someone who thinks in terms of representations, distributions, latent structure, and generalization. Someone who holds a high evidentiary bar—prefers a model that provably beats a strong baseline over an impressive-sounding architecture. A hands-on builder who enjoys working at the intersection of research and production. Someone excited to own a hard, open-ended behavioral-modeling problem from the ground up. About the company: We are is an innovative Behavioral AI Solutions company building the next generation of AI systems designed to understand and predict human behavior. NDA, Behavioral AI Solutions, develops proprietary Large Behavioral Models (LBMs) that go beyond traditional language models by predicting human decisions and actions across complex real-world environments. Its technology combines behavioral science, psychology, and advanced machine learning to create sophisticated predictive models. The team works across the full AI development lifecycle, including large-scale data curation, representation learning, model training, fine-tuning, evaluation, and deployment. NDA, Behavioral AI Solutions focuses on building transformer-based foundation models trained on massive behavioral datasets using advanced GPU infrastructure. Its solutions are designed to support high-impact applications across finance, defense, enterprise decision support, and other industries. The company brings together interdisciplinary experts to transform cutting-edge research into scalable, production-ready AI systems. By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice , and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.

Проектировать и развивать LLM-пайплайны для ИИ-помощника: диалоги, уточняющие вопросы, рекомендации, саммари, инсайты, объяснения медицинских данных простым языком. Разрабатывать агентные сценарии: сбор данных из внешних источников, валидация данных, обогащение профиля, уточнение рисков, подготовка данных к приёму врача, контроль следования рекомендациям.

Location: Intellias Meet your recruiter Yuliia Serednia yuliia.serednia@intellias.com https://www.linkedin.com... Vacancy details ITSM Support Engineer Senior Ukraine Remote APPLY NOW REFER A FRIEND Let’s connect people globally! With a first-class team of engineers, Intellias provides and supports top-level services in the telecom sector all over the world. Join in and be among those who create the future of communications! We welcome motivated individuals eager to grow their skills in enterprise-grade telecom support operations. What project we have for you Our client, a leading software and services provider for communications and media companies, is establishing the Support and Maintenance team for newly launched project in Ukraine, so looking for strong and motivated support personnel with experience in operating high-performing, scalable, enterprise-grade applications and frameworks (On-prem OpenShift, Kubernetes, HBase, Kafka). You will be part of a talented software engineering team that is servicing the next generation of our product using micro services technology stack. Take responsibility on operations and support of Production BSS (Telecom Billing, rating, ordering, PCRF, network provisioning, IVR, Product catalog and API) IT project in ensuring the Maintenance and services operations SLA. Ensure solution meets customer business and technical needs by leveraging out clients IT assets and best practices while considering IT strategic goals. What you will do In one sentence: Responsible to monitor perform ticket analysis, service interruption analysis, timely resolution or the incidents, failures and to minimize business impact by providing and developing work arounds. Responsibilities: Troubleshoot and resolve application issues, implementing work arounds and proactive measures to prevent future occurrences. Participate in on-call rotations and provide timely incident response and resolution. Perform ticket analysis, service interruption analysis. Ensure timely resolution or escalation within the agreed SLA. This includes creating a positive customer support experience and building strong relationships through understanding the problem, communicating promptly on progress, and handling customers with a professional attitude. Analyze and fix order fallouts from various applications, journalize manual billing requests, process payments, and customize miscellaneous activities What you need for this Critical Experience: Business Support System (BSS) experience is a must (billing, telecom billing, CRM, telecom CRM, ordering, logical inventory, product catalog – some of these modules experience is needed, and understanding how they are linked together) Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience). Proficiency in scripting languages such as Shell, Python or Bash. Familiarity with containerization tools like Docker and container orchestration tools like Kubernetes. Must have experience of working with microservices. Experience with monitoring and logging tools (e.g., Prometheus, ELK stack, Grafana). Proficiency in Core Java and Java scripting. Practical experience with NoSQL databases, such as Couchbase and HBase. Hands-on expertise in PostgreSQL. Proficiency in English communication, both written and verbal. Familiarity with Business Support System (BSS). Requirements: 6+ years of experience Willing to work in shifts and weekend support model. Strong problem-solving skills and the ability to work effectively in fast-paced environments. Must have the ability to see the full End to End picture, including impact on the customer. Ability to lead technical issues independently and sharing guidance to other team members Will be a plus: Familiarity with Fuse, Camel, and Spring Boot is a plus. Knowledge of REACT and Redux is considered an added advantage. What it’s like to work at Intellias At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth. We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success. Skills BSS Docker/Kubernetes Grafana Linux PostgreSQL Prometheus REST

Location: Tel Aviv-Yafo, Tel Aviv District, Israel About Aidoc Aidoc is the market leader in healthcare AI and has developed the world's largest clinical frontier model, supporting nearly 50 million patients each year. Aidoc is deployed in more than 2,000 medical centers worldwide. Since our founding in 2016, Aidoc has raised over $500 million and achieved a record number of FDA-cleared solutions. Medical diagnosis is hitting a breaking point, where the number of physicians hasn't kept up with the rapidly growing patient load. This leads to misdiagnosis and treatment delays that result in hundreds of thousands of deaths every year. Aidoc assists clinicians by precisely highlighting diseases directly on medical images, preventing misdiagnosis and ensuring that urgent patients receive the immediate attention they need. Senior Application Security Engineer Join our existing R&D Security team as Aidoc's first dedicated Application Security Engineer. You will shape how application security works across R&D: choosing effective controls, building useful security tooling, and helping engineers adopt secure practices. You will work with security leadership, SecOps, product teams and engineers. Our products span Python services, web applications, desktop applications, mobile apps, and Aidoc servers in hospitals. What you will do? Lead threat modeling and security reviews across services, web, desktop, mobile and hospital applications. Focus on customer and hospital data isolation and medical-file handling. Review Python and JavaScript/TypeScript code and test applications and APIs. Turn findings into practical requirements, help developers resolve them, and verify fixes, including testing for bypasses. Improve SAST, DAST, SCA and secrets controls across the development workflow. Work with DevOps and developers to reduce noise and make results actionable. Build security automation, CI integrations and validation tests. Create reusable guidance and help teams adopt standards through design discussions, code reviews and developer coaching. Define security requirements and verify controls for clinical inference, training pipeline code and model artifacts with AI and Data Engineering. Assess developer AI tools, including coding assistants, AI agents and Model Context Protocol (MCP) integrations, for sensitive-data exposure, excessive tool permissions and untrusted inputs. Validate application risks, recommend remediation priorities, track agreed work and measure adoption and recurring defects. Support SecOps investigations and provide technical evidence to Quality and Regulatory partners. Responsibilities 5+ years of relevant experience in Application Security, Product Security, or a combination with software engineering. Built or substantially improved an AppSec program: selected priorities, introduced or improved tooling, gained developer adoption without formal authority, and measured results. Confident security review of Python and JavaScript/TypeScript, especially authorization and tenant isolation; hands-on web and API testing. Experience threat modeling and assessing systems you did not design, and translating findings into changes engineers can implement. Ability to write security automation, CI integrations and validation tests. Working knowledge of security risks in LLM applications, AI agents and MCP integrations, including prompt injection, sensitive-data exposure and tool permissions. Clear communication in English and sound judgment when explaining security trade-offs and guiding engineering teams. Requirements Electron, mobile or Windows-hosted application security; C#/.NET, PowerShell or Go. Deeper security experience with ML training pipelines, model artifacts or inference systems. Healthcare integrations, patient-data protection or regulated product development. You can develop expertise in our additional platforms and healthcare domain here. Your AppSec judgment and record of making a program work matter most. Our Perks: Be part of something big - using cutting-edge technologies to transform the Healthcare industry (while saving patients’ lives) We work in a hybrid model, with our new offices located at 34 HaMasger Street in Tel Aviv and parking for employees. Amazing and healthy breakfasts and lunches prepared daily by our personal chef! Stocked up kitchen & meal card Wellness: Aidoc employees-only gym, plus Pilates, Yoga, and functional workouts classes. Amazing culture - collaborative, transparent & fun! Attractive compensation package & benefits Aidoc is deeply committed to creating an inclusive workplace, and to the principle of equal opportunity for all individuals. We prohibit discrimination and harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law.

Работа с распределенными системами, высокими нагрузками и AI-инструм….

Location: Foster City, CA Workplace: Hybrid Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the role: We are looking for an Engineering Manager, Security to lead the teams that secure our cloud, our infrastructure, and the code we ship. You will manage two closely linked groups: - Cloud & Infrastructure Security: engineers who own cloud security posture, configuration hardening, and infrastructure vulnerability management across GCP, AWS, and Azure, plus containers, Kubernetes, and SaaS platforms. - Application Security & Secure SDLC: engineers who run our SCA, SAST, and IaC scanning programs, drive remediation with engineering teams, and deliver secure development training. The core responsibility of this role is getting vulnerabilities fixed on time. You will partner with engineering teams across the company to drive remediation of cloud, infrastructure, and code findings within SLA, so that we consistently meet our compliance commitments (SOC 2, ISO 27001, PCI DSS, FedRAMP, and customer contracts). You will hire and grow a high-performing team, set the strategy and roadmap for vulnerability management from code to cloud, and make secure-by-default the easiest path for every developer. You will not run incident response yourself, but you need to understand it well enough to support the incident response team with context, prioritization, and follow-up fixes.   What You'll Do: TEAM LEADERSHIP & STRATEGY - Build, lead, and mentor a team of cloud security, infrastructure vulnerability management, and application security engineers; own hiring, career development, and performance management. - Define the multi-year roadmap and quarterly OKRs for cloud security, vulnerability management, and Secure SDLC, balancing risk reduction against developer velocity. - Set clear ownership, operating rhythms, and on-call/escalation processes across the team. - Report on security posture, risk trends, and program metrics to engineering and executive leadership. REMEDIATION & COMPLIANCE DELIVERY - Own remediation SLAs by severity across cloud, infrastructure, container, and code findings, and make sure they map to our compliance obligations (SOC 2, ISO 27001, PCI DSS, FedRAMP, customer contracts). - Partner with engineering managers and tech leads to plan, prioritize, and land fixes within SLA without stalling roadmaps. - Run a regular remediation review with engineering leadership: open findings, SLA burn-down, upcoming SLA breaches, and owners. - Manage the exception and risk-acceptance process: documented justification, compensating controls, expiry dates, and approvals. - Build automated workflows that route findings to the right owning team, track them to closure, and escalate before SLAs are breached. - Work with Compliance/GRC to produce audit-ready evidence of remediation timeliness, and lead the security side of external audits for vulnerability management controls. - Track and report metrics such as SLA attainment, mean time to remediate, backlog age, and exceptions, by team and severity. CLOUD & INFRASTRUCTURE SECURITY - Lead infrastructure vulnerability management across cloud workloads, containers, registries, data stores, and platform services, from scanning and contextual risk triage to remediation workflows. - Oversee configuration hardening and secure baselines across GCP (primary) and supporting AWS and Azure environments. - Own the strategy for Cloud, Kubernetes, and Data Security Posture Management (CSPM, KSPM, DSPM) tooling; make sure findings are accurate, prioritized, and actionable. - Secure critical SaaS platforms with sound configurations, access controls, and integrations. - Partner with Platform and ML Infrastructure teams to secure multi-tenant and AI infrastructure. APPLICATION SECURITY & CODE SCANNING - Own the SCA, SAST, and IaC scanning programs end to end: tool selection, CI/CD integration, rule tuning, noise reduction, and developer experience. - Drive software supply chain security, including dependency management, SBOMs, artifact signing, and progress through SLSA levels. - Feed code-scanning findings into the central remediation workflow so they reach the owning team automatically and are tracked against SLA. - Shift IaC security left so misconfigurations are caught in pull requests, before they reach production. SECURE SDLC & DEVELOPER ENABLEMENT - Define and run the Secure SDLC program: security requirements, threat modeling, secure design reviews, and release gates proportionate to risk. - Build and deliver security training, including onboarding, role-based secure coding training, and targeted sessions driven by real vulnerability trends. - Develop paved roads, secure defaults, and guardrails that make the secure path the easiest path for engineers. - Grow a Security Champions network across engineering teams. INCIDENT RESPONSE PARTNERSHIP & COLLABORATION - Understand the incident response lifecycle well enough to support the IR team: supply asset, exposure, and vulnerability context, and help assess blast radius. - Own follow-up remediation from incidents and postmortems that touch cloud, infrastructure, or code, and track it to closure. - Feed incident learnings back into scanning rules, secure baselines, and developer training. - Collaborate with Security Monitoring/Detection, Incident Response, Offensive Security, PSIRT, Architecture, DevOps, and Platform Engineering. - Help communicate security advisories, best practices, and updates to customers. - Tune into threat intelligence alerts to promptly manage patching of critical, exploitable vulnerabilities.   Required Skills & Experience: - 8+ years in security engineering, cloud security, or DevSecOps, including 2+ years managing security engineers (or 3+ years as a tech lead with formal people-leadership responsibility). - Deep, hands-on knowledge of cloud security in GCP plus working knowledge of AWS and/or Azure: IAM, networking, logging, org policies, and security services. - Proven track record running vulnerability management programs at scale and driving remediation across many engineering teams to meet SLAs, across cloud infrastructure, containers, and application code. - Hands-on experience with CSPM/CNAPP platforms (e.g., Wiz, Orca, Prisma Cloud, Lacework, GCP Security Command Center). - Hands-on experience with SCA, SAST, and IaC scanning tools (e.g., Snyk, Semgrep, CodeQL, Checkmarx, Socket, Dependabot, Checkov, tfsec) and integrating them into CI/CD. - Strong understanding of Kubernetes and container security, and Infrastructure-as-Code (Terraform or similar). - Proven track record of building or maturing a Secure SDLC program, including developer security training. - Ability to write and review code or automation (Python, Go, TypeScript, or similar). - Strong understanding of how remediation SLAs and security controls map to compliance frameworks (SOC 2, ISO 27001, PCI DSS, FedRAMP, CIS, NIST), and experience producing audit evidence. - Working understanding of security incident response in cloud-native environments, enough to partner effectively with IR and detection teams. - Excellent communication skills, with the ability to influence engineering leaders and explain risk in business terms. Bonus Qualifications: - Experience securing developer platforms, multi-tenant SaaS, or AI/ML infrastructure. - Experience with software supply chain frameworks (SLSA, Sigstore, SBOM standards). - Experience building a Security Champions program or developer-facing security tooling. - Experience leading the security side of external audits (SOC 2 Type II, ISO 27001, PCI DSS, or FedRAMP). - Relevant certifications (e.g., CCSP, GCP Professional Cloud Security Engineer, OSCP, CSSLP), though not required. Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Self-driving Company https://replit.com/blog/self-driving-company - Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale - AI Adoption https://replit.com/blog/ai-adoption - Build Open-Source Apps https://replit.com/build/open-source-app-builder   Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Location: Tokyo テクニカルアカウントマネージャー (Technical Account Manager) Asanaのテクニカルアカウントマネジャー（Technical Account Manager: TAM）は、顧客が日々の業務において「明瞭さ（Clarity）」を見出し、Asanaを活用して成果を上げることを支援します。TAMはAsanaのエキスパートであり、顧客の成功に情熱を注ぐ生産性のプロフェッショナルです。顧客からの質問、機能リクエスト、インシデント報告に対応し、中長期的な視点でのAsana活用のためのベストプラクティスを提供します。また、Asana社内では顧客の声を製品開発に反映させるための代弁者となり、製品開発チームと対話します。TAMの成功指標は「顧客の成功」であり、顧客への深い共感（Empathy）を通じてそれを実現します。 AsanaのTAMとして、あなたは大規模かつ複雑な要件を持つエンタープライズ顧客に対し、戦略的な技術アドバイザーとしてサポートを提供します。顧客のステークホルダーと深く連携し、技術的なイネーブルメント（定着化）を推進し、継続的な利用を確実にするとともに、Asanaの機能を顧客の長期的目標に合致させます。この役割は、強力な技術的適性、卓越した顧客への共感力、そして社内外のステークホルダーを巻き込む影響力が求められる、クロスファンクショナルなポジションです。 【勤務地・働き方】 このポジションはAsana Japanの技術本部長にレポートします。 私たちは、居住地に関わらず最適な人材をお迎えしたいと考えています。そのため、ご本人の状況に合わせて以下のいずれかの働き方を用意しています。 関東圏にお住まいの方： 東京オフィスを拠点とした、オフィス中心のハイブリッドスケジュール（原則 月・火・木曜出社）となります。 関東圏以外にお住まいの方（日本国内）： リモートワークでの勤務が可能です。ただし、チームビルディングや重要会議のため、 月1〜2回程度、東京オフィスへの出社をお願いしています （詳細は面接時にご案内します）。 なお、重要な会議やオンサイト支援など、状況に応じて顧客先への訪問や国内出張が発生する場合があります。 【主な業務内容】 顧客への技術的アドバイザリーとベストプラクティスの提供 エンタープライズ顧客の導入後における「技術的な成功（Technical Success）」に責任を持ち、Asana活用拡大の主要な技術アドバイザーおよびパートナーとして機能する。 Asana API、サードパーティサービスとの連携、認証（SAML/SCIM）、クラウドセキュリティおよび管理者ガバナンスに関するベストプラクティスを、顧客の環境や目標に合わせて設計・提案する。 顧客のシステムアーキテクチャ、ビジネス上の優先順位、技術構成に関する深い知識を維持し、ニーズを先読みした提案を行う。 顧客の健全性維持とリスク管理 顧客との定期的なコミュニケーションや技術レビューを通じて顧客におけるAsana利活用にプロアクティブに関与し、製品価値の定着と継続的な利用を促進する。 セールス、カスタマーサクセスマネージャ（CSM）と共同で利用パターンやエンゲージメント傾向からヘルススコアを監視し、リスクの早期発見や、利用拡大・再エンゲージメントの機会を特定する。 各種エスカレーション、移行プロジェクト、重大インシデント対応を社内各部門と連携して主導し、予防・早期検知・透明性のあるコミュニケーションを通じてリスクを最小化する。 社内連携と製品へのフィードバック 社内の技術ナレッジの標準化を推進し、再現性のあるベストプラクティスを策定・共有することで、チーム全体の提案力向上に貢献する。 セールス、サポート、プロダクト、エンジニアリングチームと緊密に連携し、統一された顧客体験を提供する。 顧客の声を代弁し、実際のユースケースや課題に基づいたフィードバックを行うことで、製品ロードマップへ影響を与える。 【応募資格】 経験とドメイン知識 SaaS業界における、顧客対面型の技術的役割（TAM、ソリューションエンジニア、導入コンサルタントなど）での5年以上の経験。 ワークフロー、自動化、ビジネスプロセス管理（BPM）など、業務プロセスに関わるSaaS・ソフトウェアを直接取り扱った経験。 ※インフラやセキュリティ領域専業ではなく、ビジネスロジックやアプリケーション層の課題解決に関わった経験を重視します。 大規模なエンタープライズ顧客の複雑なステークホルダー管理を行い、プロジェクトを成功に導いた実績。 技術的専門性 API、システム連携、認証プロトコル（SAML, SCIM）、および技術アーキテクチャについて、顧客と自信を持って議論できる技術的知見。 SaaSインフラ、セキュリティ基準、エンタープライズIT環境に関する広範な理解。 顧客の技術的な課題や質問を素早く理解し、複雑な概念を噛み砕いて解決策を提示する能力。 コミュニケーションと言語能力 日本語によるネイティブレベルのコミュニケーション能力（口頭および記述）。 英語力は必須ではありませんが、英語の読み書きに抵抗がないこと（会社が用意するAIツールを使用しての対応でも可） 優れたドキュメンテーション能力、ファシリテーション能力、プレゼンテーション能力。 技術的な内容を、現場の運用担当者から経営層（非技術者）まで、相手に合わせて分かりやすく伝える能力。 マインドセットと姿勢 標準化へのリーダーシップ： 属人化を防ぎ、チーム全体の成果を最大化するために、ナレッジの共有やベストプラクティスの標準化（Playbook作成など）を率先して推進できること。 プロセス主導型： すべての顧客に標準化された極めてポジティブな体験を提供するためのプロセスを作成、実装、改善することへの強い意欲。 学習意欲： 新しい製品機能や技術トラブルシューティング、AIツールなどの新技術を自ら学び、業務の効率化や顧客への価値提供に活かす姿勢。 プロアクティブな行動とコミュニケーション： 常に先回りして行動を起こし、かつ透明性の高い発信を行うことで、周囲からの信頼を確実に獲得できること。 Technical Account Manager Our Technical Account Management (TAM) team helps customers find clarity in their work and get results with Asana . TAMs are Asana experts and productivity partners who are passionate about investing in our customers’ success . We help customers resolve technical inquiries, guide architectural decisions, and educate them on best practices for long-term scalability . Within the organization, we amplify our customers’ voices in product development and maintain an active dialogue with our product and engineering teams . As a Technical Account Manager at Asana, you’ll act as a strategic technical advisor to our largest and most complex enterprise customers . You’ll partner closely with customer stakeholders to drive technical enablement, ensure sustained adoption, and align Asana’s capabilities with their organizational goals . This is a cross-functional role requiring strong technical acumen, customer empathy, and the ability to influence both internal and external stakeholders . This role can either be fully remote depending on where you live in Japan, or based in our Tokyo office with an office-centric hybrid schedule . If based in-office: The standard in-office days are Tuesday, Thursday and one additional day of choice, which may be determined by your team . Most Asanas have the option to work from home on the two other weekdays they are not in office . If you're interviewing for this role, your recruiter will share more about the in-office requirements . Occasional domestic travel to customer sites may be required for key meetings and on-site support. What you’ll achieve Own post-sales technical relationships for enterprise customers, serving as their primary advisor and partner as they scale on Asana . Deliver best-practice guidance on Asana APIs, third-party integrations, authentication (SAML/SCIM), cloud security, and administrative governance tailored to each customer’s technical environment . Maintain in-depth knowledge of customer technical architecture and business priorities to proactively anticipate and solve technical challenges . Partner with Sales and Customer Success Managers (CSMs) to monitor customer health, track engagement trends, and identify risk early while uncovering expansion opportunities . Coordinate technical escalations, migration projects, and critical incidents in partnership with cross-functional teams, ensuring clear communication and prompt resolution . Standardize technical knowledge across the team by developing reproducible best practices, documentation, and playbooks . Collaborate with Support, Product, and Engineering to deliver a unified customer experience and advocate for customer needs on the product roadmap . About you Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making . 5+ years of experience in a customer-facing consultative technical role (such as TAM, Solutions Engineer, or Implementation Consultant) within the SaaS space . Background in workflow management, automation, or business process management (BPM) software, with a focus on solving problems in the application layer and business logic . Proven track record partnering with and influencing senior stakeholders in large enterprise environments . Strong technical acumen across APIs, system integrations, enterprise authentication protocols (SAML, SCIM), and cloud IT infrastructure . Native-level fluency in Japanese (verbal and written), with professional working proficiency in written English (reading and writing, with company-provided AI translation tools welcome) . Stron g presentation, documentation, and communication skills, with the ability to articulate complex technical concepts clearly to both technical and non-technical audience s . Process-driven approach with a focus on establishing scalable playbooks and conti nuous operational improvement . At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission . If you're interested in this role and don't meet every listed requ irement, we still encourage you to apply . About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.