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Location: Hyderabad, India Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our ET Service Desk is a global, 24x7 team that acts as the first line of defence for Deliveroo’s internal technology, supporting employees across offices, care vendors, and remote locations worldwide. We work closely with Workplace Tech, Security, IAM, Networks and application owners to resolve issues end-to-end, escalating only when something is outside our tools, access or expertise. The team handles everything from access management for core platforms to device, basic networking and collaboration tooling issues, following robust runbooks and service management practices. We are a collaborative, metrics-driven group that continuously improves our knowledge base, processes and automation to deliver a consistently great experience for our internal customers. We’re looking for a Service Desk Specialist to join our Service Desk team located in Hyderabad . In this role, you will be owning complex tickets from first contact through to resolution and coordinating incident response for high-impact issues. You’ll troubleshoot across Google Workspace, macOS, Windows, ChromeOS, MDM, Slack and core internal tools, using your depth of experience to unblock users quickly and safely. Beyond BAU support, you’ll lead and contribute to the improvement of the projects, refine playbooks, and mentor other analysts to uplift the overall capability of the Service Desk. Get to know our Service Desk team — what drives us, how we work, and what you can expect. Here’s what your day-to-day might look like: Be the first point of contact in Operations, helping people resolve problems and delivering an excellent customer experience in a 24x7 environment. Take ownership of standard and complex technical issues, diagnosing, researching, tracking, and resolving them. Collaborate with colleagues across our global team to share knowledge and solve problems. Escalate and coordinate incident response for critical issues affecting the firm. Troubleshoot issues across hardware, software, user accounts, trading environments, operating systems, and mobile devices. Look for opportunities to improve how we work and share your ideas with the team and management. What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: A passion for customer service and a commitment to delivering an outstanding support experience. More than four years of experience in IT Operations, IT Support, or Technical Support, working directly with users. A strong interest in technology and how it helps our people deliver for Deliveroo. Experience supporting Google Workspace (G Suite), macOS, Windows 10 and above, and MDM tools such as Mosyle and Intune. Experience in technical support within a growing technology company, bringing an understanding of effective service delivery. The ability to contribute to and lead projects that match your expertise, while guiding colleagues and sharing your knowledge. A collaborative approach, with experience mentoring, training, or creating knowledge resources for your team. Flexibility to work morning, afternoon, and night shifts as part of a 24x7 service desk supporting Deliveroo’s global business. Experience That Will Help You Succeed We’d love to hear from you if you have exposure to or experience with some of the following, you don’t need to know them all: Productivity and collaboration : Google Workspace (G Suite), Slack, and Google Workspace admin tools. Operating systems and devices : iOS, macOS, Windows 11, and ChromeOS. Device management : MDM tools such as Mosyle and Microsoft Intune. Service management and reporting : Jira Service Management (JSM), Data Studio, and Looker. Networking and access : An understanding of networking fundamentals and Identity and Access Management (IAM). Meeting room technology : Supporting audiovisual (AV) and video conferencing systems, particularly Google Meet. Service delivery : Familiarity with ITIL principles and IT service management practices. Relevant professional certifications are also welcome. Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. 🌎A culture built for builders High standards, collaboration, flexible working and continuous learning. We aim to create a fair process that lets your skills shine—our interview typically includes 2-3 stages. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: South Africa; Philippines; Indonesia; Venezuela, Bolivarian Republic of; Brazil; India About Paired Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent! We are dedicated to connecting talented individuals with remarkable companies in need of their skills. Our goal is to create fulfilling job opportunities for professionals around the world. The client Advertising and consultancy services company working with RevOps infrastructure for B2B teams. They build the systems that make growth work. The founder has reached the point most agency founders reach eventually. Their days are full of client emails, chasing the team, managing delivery risk and keeping projects from slipping. None of it is optional and all of it is in their head. The problem is not only the hours it eats. It is that managing risk and creating growth are opposite modes of thinking, and they cannot do both well in the same week. They're hiring the person who takes operations off them. Why this role is part-time, and what it becomes Right now there genuinely is not forty hours a week of work here. We are coming out of a contraction and back into expansion, and they would rather hire someone part-time and pay them properly than hire full-time and have them sitting idle, which is unfair to both of us. The plan is that this grows. Part-time now, full-time as the client base expands, then Head of Operations. They're not dangling that vaguely: they'll will set out the milestones, what hitting them does to your compensation, and roughly when they expect each step. You should hold them to it. What they're asking for in return is commitment. If you take this and a full-time offer appears a month later and you disappear, it damages us. If you are doing one other part-time role alongside this, that is fine and I understand it. What I do not want is someone juggling five clients who gives this one the leftovers. I have seen fractional done badly and I would rather pay for focus. What you will own Client and stakeholder management Be the operational point of contact for our clients, so that I am not Keep every client informed, handle the back and forth, and escalate to me only what genuinely needs me We currently run around four clients at once, a mix of large and small projects. Six is the most we have ever carried. As we scale, the model is roughly one project manager per five clients Project delivery Own timelines, scope and deliverables across those accounts Know the status of everything without being asked, and chase it when it slips Spot delivery risk early and bring me a proposed fix rather than a problem Team coordination Keep the team pointed at the right work and hold them to what they committed to Run the follow-up so that nothing dies in a thread Revenue operations Keep our pipeline, CRM and reporting accurate and current Build and tidy the systems and automations that hold delivery together Turn what is currently in my head into documented, repeatable process Requirements Who this is for You have done revenue operations or operational project management in an agency or client services environment, and have carried multiple accounts at once You are comfortable being the operational face to clients. This is a stakeholder-facing role, not a back-office one Excellent written English. We work with international clients and are moving into the US market You are organised to the point of being slightly annoying about it, and you follow through without being chased You can work independently. There is no operations team to lean on. For a while, you are it You want this to grow into something bigger, and you are willing to commit while it does Who this is not for You are a fractional operator running five clients and this would be number six You want a purely strategic seat. For now this is hands-on: emails, trackers, chasing, process writing You need a manager checking your work You are looking for full-time immediately and would leave the moment one appeared Benefits Part-time 20h/week, remote, on a contractor basis. We will agree the weekly hours and the working pattern together, but you will need reliable overlap with Barcelona for client calls and with the team. If you are in Latin America, your mornings cover our afternoons, which works well, and it positions us for the US clients we are moving towards. Growth path for full-time and Head of Operations role Compensation for part-time up to USD1.5k/month What success looks like The founder stops being the person clients email first Projects land on their dates, and when they will not, they hear it early with a plan attached Our operations run on documented process rather than on my memory The founder spends his weeks on expansion instead of firefighting

Location: Salalah, Oman International Group Coordinator Format: Remote + on-site support as needed Frequency: A new group every 3 days About the Role We organise regular tours for brokers to Salala and are looking for a Coordinator to fully manage groups of 10–15 people - from pre-trip preparations to sending guests back home. A new group arrives every three days, and your mission is to ensure every guest leaves with a warm, comfortable impression of the trip, while handling all organisational matters swiftly and stress-free for them. Key Responsibilities Data Management: Collecting and processing guest data (passport details, contacts, special preferences). Bookings: Managing flight and hotel reservations. Communication: Managing group chats: welcoming guests, providing schedule updates, and answering questions. Logistics: Coordinating with drivers and managing daily transfers. On-Site Management: Overseeing group meet-ups and departures according to the itinerary. Crisis Management: Handling emergencies and unexpected situations: calling an ambulance, managing flight rescheduling, arranging late hotel check-outs, and resolving other force major events. Atmosphere: Cultivating a friendly, hospitable, and comfortable environment throughout the entire trip. Work Format Constant daily presence with the group is not required. Typically, the coordinator meets the group in person on arrival day (for introductions) and on departure day. On intermediate days, you will drop by in the morning to gather the group and send them off for their daily itinerary. However, it is vital to remain constantly available online, respond promptly, and be ready to arrive in person immediately if an urgent need arises. Requirements Personal vehicle and valid driving license. Fluent English proficiency. High level of accountability, responsibility, and self-reliance. Excellent communication skills, friendliness, and an approachable personality. High stress tolerance and the ability to make quick decisions in unpredictable situations. Readiness to work a flexible schedule and react quickly to incoming requests. Advantage: Deep knowledge of the region and an existing network of local contacts (drivers, medical facilities, hotels). Advantage: Prior experience in tourism, hospitality, or group coordination. Benefits Consistent workload. Flexible format: Primary operations are handled online, with on-site visits scheduled around arrivals, departures, and emergencies. Competitive salary. Well-know company across the region.

Location: London, UK; Remote in Europe Workplace: Remote At Sanity.io http://Sanity.io, we’re building the future of AI-powered Content Operations. Our AI Content Operating System gives teams the freedom to model, create, and automate content the way their business works, accelerating digital development and supercharging content operations efficiency. Companies like SKIMS, Figma, Riot Games, Anthropic, COMPLEX, Nordstrom, and Morningbrew are using Sanity to power and automate their content operations.   We are looking for a Swedish Speaking New business Account Executive. You won't be pitching a CMS. You'll be selling the infrastructure that engineering teams actually want to build on, to French enterprises who've never heard of us yet, and closing deals big enough to prove the market. You'll own the full cycle end to end, working with SDRs, marketing, and product (most of them not in France) while building the local playbook as you go.   What you would do - Qualify opportunities SDRs and marketing hand you, and decide fast which ones are worth chasing in a market you're still mapping. - Run discovery that gets past the checklist and surfaces the real business case for switching. - Pitch a product developers already love to the people who sign the check, in their language. - Price and negotiate enterprise deals, including Swedish contract and procurement norms that don't always match the US or UK playbook. - Map the account and get everyone from the CMS admin to the CTO talking about Sanity, en français. - Bring client and market feedback back to the business. - Keep Salesforce, decks, and deal docs sharp enough that anyone could pick up your deal cold. - Forecast bookings monthly and quarterly, and stand behind the number, even while you're still building the pipeline that feeds it. About you - Fluent in Swedish and English. You'll sell in Swedish and work internally in English. - Curious, coachable, and straight with people, including when the deal's on the line. - You've closed complex, technical SaaS deals in our ACV range, selling to a technical audience, ideally in the NORDICS market. - You can hold a room with a developer in the morning and an exec in the afternoon, in their language. - No CMS experience required. You just need to pick up new products fast and explain them faster. - Genuinely energised by building something from the ground up, not just running an existing playbook.   WHAT WE CAN OFFER - A highly-skilled, inspiring, and supportive team - Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth - A global, multi-culturally diverse group of colleagues and customers - Comprehensive health plans and perks - A healthy work-life balance that accommodates individual and family needs - Competitive location-based salary and stock options program   WHO WE ARE Sanity.io http://Sanity.io is a modern, flexible content operating system that replaces rigid legacy content management systems. One of our big differentiators is treating content as data so that it can be stored in a single source of truth, but seamlessly adapted and personalized for any channel without extra effort. Forward-thinking companies choose Sanity because they can create tailored content authoring experiences, customized workflows, and content models that reflect their business. Sanity recently raised a $85m Series C led by GP Bullhound and is also backed by leading investors like ICONIQ Growth, Threshold Ventures, Heavybit and Shopify, as well as founders of companies like Vercel, WPEngine, Twitter, Mux, Netlify and Heroku. This funding round has put Sanity in a strong position for accelerated growth in the coming years. You can only build a great company with a great culture. Sanity is a 300+ person company with highly committed and ambitious people. We are pioneers, we exist for our customers, we are hel ved, and we love type two fun! Read more about our values here! https://www.sanity.io/blog/our-sanity-values   Sanity.io http://Sanity.io pledges to be an organization that reflects the globally diverse audience that our product serves. We believe that in addition to hiring the best talent, a diversity of perspectives, ideas, and cultures leads to the creation of better products and services. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, or gender identity.

Location: Spain Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. About the Role As a RAM, you’ll own a book of accounts across European markets. This isn’t a passive renewal role. We want someone who treats their portfolio like a sales territory: proactively growing wallet share, spotting upsell and cross-sell moments, and building the kind of client relationships that make churn a non-starter. This role looks after customers for their first 90 days after activation (first subscription paid). Your main objective is to drive quick, thorough product adoption, with a focus on revenue and turning new customers into High Value Clients (HVCs). Day to day, you’ll explore clients’ businesses and needs in depth, then position our products to address the opportunities you uncover. You’ll be measured on what matters: expansion revenue, ARPA growth and voluntary churn. If you’re the type who reads their book every Monday morning and spots the opportunity before the client asks, this is your seat. What you'll be doing Own a portfolio of high-value SME clients across European markets and drive sustainable revenue growth from it. Prioritise well: not all clients deliver the same value, so qualify quickly and accurately, then prioritise accordingly. Proactively engage your book through outreach and check-ins, rather than just reacting to inbound requests. Identify and execute upsell and cross-sell opportunities across Finom’s product suite (plans, card spend, invoicing, credit). Build genuine relationships with decision-makers and be the person they call when something needs sorting. Use account data, usage signals and portfolio trends to inform your outreach priorities and commercial conversations. Gut feel is a start, but data is what makes it repeatable. Monitor account health signals and step in early on at-risk accounts before churn becomes likely. Maintain a clean pipeline and activity tracking in Salesforce – no black holes. Use Modjo, our AI call intelligence tool, to sharpen your performance and share learnings with the team. Work closely with onboarding, product and support to make sure clients get what was promised. What we're looking for Languages: fluent English, plus German at Native Level At least 2 years of account management experience in fintech or B2B SaaS. At least 1 year of outbound or business development experience: you know how to open a conversation and create urgency without being pushy. Hungry: you want to win, and you push for results without being chased. Commercially sharp: you think in terms of revenue per account, expansion potential and portfolio mix, not just satisfaction scores. Data-driven: you use data to make decisions, whether that’s spotting a usage drop before it becomes a churn risk or finding the right moment for a plan-upgrade conversation. Comfortable in a fast-moving scale-up where the playbook is still being written in places. Confident communicator: you can run a QBR, push back when needed and escalate the right things. Proficient in Salesforce, Google Workspace and Slack. Experience with Modjo or a similar call tool is a bonus. What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Spain Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. About the Role As a RAM, you’ll own a book of accounts across European markets. This isn’t a passive renewal role. We want someone who treats their portfolio like a sales territory: proactively growing wallet share, spotting upsell and cross-sell moments, and building the kind of client relationships that make churn a non-starter. This role looks after customers for their first 90 days after activation (first subscription paid). Your main objective is to drive quick, thorough product adoption, with a focus on revenue and turning new customers into High Value Clients (HVCs). Day to day, you’ll explore clients’ businesses and needs in depth, then position our products to address the opportunities you uncover. You’ll be measured on what matters: expansion revenue, ARPA growth and voluntary churn. If you’re the type who reads their book every Monday morning and spots the opportunity before the client asks, this is your seat. What you'll be doing Own a portfolio of high-value SME clients across European markets and drive sustainable revenue growth from it. Prioritise well: not all clients deliver the same value, so qualify quickly and accurately, then prioritise accordingly. Proactively engage your book through outreach and check-ins, rather than just reacting to inbound requests. Identify and execute upsell and cross-sell opportunities across Finom’s product suite (plans, card spend, invoicing, credit). Build genuine relationships with decision-makers and be the person they call when something needs sorting. Use account data, usage signals and portfolio trends to inform your outreach priorities and commercial conversations. Gut feel is a start, but data is what makes it repeatable. Monitor account health signals and step in early on at-risk accounts before churn becomes likely. Maintain a clean pipeline and activity tracking in Salesforce – no black holes. Use Modjo, our AI call intelligence tool, to sharpen your performance and share learnings with the team. Work closely with onboarding, product and support to make sure clients get what was promised. What we're looking for Languages: fluent English, plus French at Native Level At least 2 years of account management experience in fintech or B2B SaaS. At least 1 year of outbound or business development experience: you know how to open a conversation and create urgency without being pushy. Hungry: you want to win, and you push for results without being chased. Commercially sharp: you think in terms of revenue per account, expansion potential and portfolio mix, not just satisfaction scores. Data-driven: you use data to make decisions, whether that’s spotting a usage drop before it becomes a churn risk or finding the right moment for a plan-upgrade conversation. Comfortable in a fast-moving scale-up where the playbook is still being written in places. Confident communicator: you can run a QBR, push back when needed and escalate the right things. Proficient in Salesforce, Google Workspace and Slack. Experience with Modjo or a similar call tool is a bonus. What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Boston, MA Workplace: OnSite At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is seeking a Customer Success Manager to support the successful execution and ongoing management of Government & Defense (G&D) programs after the sale. This role will own tactical customer management, program coordination, onboarding, adoption, and the development of scalable post-sale resources to create a consistent experience across G&D accounts. This person will serve as a day-to-day customer partner while coordinating across internal teams to ensure programs launch successfully, customers remain supported, and repeatable processes are established as the G&D business scales. RESPONSIBILITIES: - Serve as the day-to-day point of contact for assigned G&D accounts, managing customers from sales handoff through onboarding, launch, adoption, and ongoing program execution. - Own customer onboarding and program launch execution, including kickoff preparation, onboarding plans, program setup, participant enrollment, administrator training, launch timelines, and participant and account administration. - Track program milestones, deliverables, dependencies, onboarding progress, participant activation, adoption, and overall account health, proactively following up with customers and participant groups requiring additional support. - Build and maintain scalable G&D post-sale resources, including onboarding materials, admin and participant guides, FAQs, troubleshooting resources, customer communication templates, launch checklists, implementation plans, and training materials. Identify recurring customer needs and opportunities to improve or standardize these resources as products and processes evolve. - Troubleshoot common customer and participant issues, coordinate escalations through resolution, and gather customer feedback to surface risks, blockers, recurring product or platform questions, and operational trends to the appropriate internal stakeholders. - Maintain accurate account information, program trackers, documentation, customer activity, and account health reporting, while identifying opportunities to standardize repetitive workflows and create a consistent post-sale experience across G&D programs. - Coordinate across Sales, Operations, Support, Product, and other teams supporting G&D customers to ensure clear ownership, communication, and follow-through on internal and external deliverables. - Support account reviews and renewals by gathering relevant program information, account health data, and customer feedback, while driving successful outcomes across program launches, onboarding, activation, adoption, engagement, and customer satisfaction. - Collaborate with clients across the Middle East, including participating in occasional early morning meetings (7:00–9:00 AM Eastern Time) to accommodate regional time zones and ensure effective communication. - Primarily support Government & Defense clients, while also partnering with select corporate healthcare clients to address their unique needs and drive successful outcomes. QUALIFICATIONS: - Experience managing customer programs, onboarding, implementation, customer success, account operations, or similar post-sale responsibilities. - Strong program management and organizational skills, with the ability to track multiple customer programs, milestones, dependencies, launches, and action items simultaneously. - Strong written and verbal communication skills, with the ability to provide clear customer updates, training, guidance, and next steps. - Experience developing repeatable processes, documentation, enablement materials, training materials, or other resources that improve customer experience and operational scalability. - Ability to independently manage tactical customer relationships, onboarding, program launches, routine communications, troubleshooting, and ongoing program execution. - Ability to coordinate effectively across cross-functional teams, manage follow-ups, and drive internal and external deliverables through completion. - Ability to identify customer risks, adoption gaps, recurring issues, and opportunities for improvement and escalate them to the appropriate stakeholders. - Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions. This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.   Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.   WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility   The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.   At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.   The U.S. base salary range for this full-time position is $110,000 - $130,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.   In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Location: Gurgaon, India NEOLYTIX Assistant Manager, RCM Business Excellence Revenue Cycle Management  |  Governance & Performance  |  Gurugram DEPARTMENT RCM Business Excellence EXPERIENCE 6–8 Years LOCATION Gurugram (Onsite) SHIFT India Hours | US AM Overlap REPORTS INTO President & COO ⚠  This is not a delivery role. You will not run RCM accounts, manage billing teams, or handle client escalations. You will own the independent measurement layer that tells leadership whether delivery is doing what it committed to do. If you want to go deeper into governance and analytics rather than climb an operations delivery ladder, read on. About the Role Neolytix is a US-headquartered healthcare managed services organization running RCM, credentialing, and provider services for 270+ provider organizations across the US. Our delivery teams operate from Gurugram, Manila, and Chicago. We are creating a new seat: Assistant Manager, RCM Business Excellence. This is the founding role of an independent governance function. You will sit alongside delivery, not inside it: your mandate is to define what good process looks like for every RCM account, measure whether it actually happens, and give leadership numbers they can act on. Quality assurance reports to you. You define the metrics, own the cadence, and build the function as it scales. The shift is India business hours with overlap into the US morning for leadership reviews. This is not a night shift role. If you have spent your RCM career on a night shift at a BPO, that changes here. What You Will Own 1. Process SLA Conformance Define the committed process standard per RCM account: charge lag, posting turnaround, AR touch cadence, denial resolution timelines, and aging thresholds. Track actual performance against committed standards at a granular level. Strategic accounts reviewed weekly, the rest monthly. Flag risks proactively with proposed solutions before they breach SLAs. 2. Monthly Performance Insight Build the monthly performance pack from daily productivity and quality data. The standard: a reader can act on it without asking a follow-up question. Breaches carry a named owner and a resolution date. Last month's breaches are re-checked before new ones are raised. Contribute to weekly and monthly dashboards shared with delivery leadership and, where relevant, clients. 3. Quarterly Financial Review Analyse financial performance across all RCM accounts: charges, collections, AR aging, denial rate, net collection rate, and cost to collect. Present trends to senior leadership each quarter. You will be supported in building this, and expected to stand behind your conclusions when challenged. 4. Quality Function Ownership Line management of the Quality Lead and QA analysts. You own the sampling plan, audit calendar, scoring consistency, and auditor calibration. Ensure QA findings reach the floor and drive change, rather than living in a report. Audit team output for accuracy; identify recurring error patterns and drive corrective action. 5. Process Change Measurement When a new coding guideline, SOP, or process rule goes out, measure whether it was adopted and what it did to denials or rework. Rule issued, adoption measured, impact quantified, result fed back. Close the loop, do not just report the issuance. What You Bring Must-Have 6 to 8 years in US healthcare RCM operations, with hands-on exposure to AR and denials and a working understanding of how process failure shows up in revenue. Experience building a reporting, MIS, or business excellence function from scratch: defining the metrics, sourcing the data, establishing the cadence. Inheriting and running a function is not the same thing. Fluency in RCM financial metrics: net collection rate, AR aging distribution, denial rate, first-pass yield, cost to collect. You can explain what moves each one, not just report the number. Advanced Excel and working SQL. You use SQL to validate data, not to list it as a skill. Confidence presenting findings to senior leadership and holding a position when challenged. This means publishing numbers that make delivery look bad when the numbers say so. Strong Preference Six Sigma Green Belt or equivalent process excellence training you have actually applied to a live project, not just certified. Experience across multiple billing platforms (AdvancedMD, Athenahealth, Kareo, Epic, Centricity, or similar) and the data normalisation that comes with it. Prior management of a small quality or audit team. Power BI familiarity, though the analytics team owns the front end. Nice-to-Have Healthcare analytics firm or BPO process excellence background. Experience designing and running an MIS reporting function in a US RCM environment. Exposure to SSAE-18 or SOC 2 audit readiness in an RCM context. Who You Are You publish findings that make the delivery team look bad, and you sleep fine afterward. If you soften conclusions to keep the peace, this is the wrong seat. You build something and then measure whether it worked. The artifact is not the point; the change it produced is. You ask what a number means before you report it. A chart that describes what happened is the beginning of the work, not the end. You would rather be right and uncomfortable than comfortable and wrong. Eligibility Criteria Education: Graduate degree, any discipline. An analytical or healthcare-adjacent background is preferred. Communication: Excellent spoken and written English. You will present to the COO and CEO quarterly. Communication below this standard will not progress past the screening stage. Shift: India business hours with US morning overlap for leadership reviews. Onsite, Gurugram. Notice Period: Up to 60 days preferred. Beyond 60 days considered only for an exceptional profile. Performance Expectations What success looks like across the first year: Day 30: a current-state assessment published that honestly names what can and cannot be measured today. No softening. Day 60: SLA conformance tracking live for strategic accounts. Day 90: SLA conformance extended to the full RCM book. Month 3 onward: monthly performance pack running reliably. Leadership reads it and acts on it. Year 1: four quarterly financial reviews delivered and defended, MIS Analyst hired and producing independently, at least one process change closed end to end with adoption measured and impact quantified. End of year 1: the business argues from your numbers rather than about them. Career Path This is the founding seat of a function, not a standalone role. Business excellence and governance are established career tracks in RCM that run to Director and VP level at the large players. We are building ours from its first hire. Now AM, RCM Business Excellence RCM book: quality and MIS 12–18 Months Manager Team of 3–5; governance across RCM Next Senior Manager / AD Governance across service lines Beyond Director / VP, Business Excellence The function at company scale The move to Manager is earned against stated milestones, not time served. The rungs beyond it describe where the function is heading as the business grows. Hiring Process Stage 1: TA screening call (30 minutes). Role fit, domain depth check, and shift confirmation. Stage 2: Functional interview with the COO (45 to 60 minutes). Process knowledge, multi-account RCM experience, measurement approach, and how you handle findings that are unwelcome. Stage 3: Analytical exercise. A take-home case using real account data with a genuine deterioration in it. You have 3 days to complete it. We are watching whether you reach for root cause or describe the chart. Stage 4: Conversation with the CEO (45 minutes). Scope discussion, career trajectory, and how you think about building a governance function. Stage 5: Reference checks (minimum 2 calls). Specifically: an occasion when this person delivered findings that were unwelcome, and what happened next. Stage 6: Offer. Why Join Neolytix Founding Seat of a Function You own this from its first hire. The metrics, the cadence, the standard: none of it exists yet. That is rare at this level and reads strongly on a CV. Scope from Day One The whole RCM book, not one account or one process. At AM level in most RCM organisations you own a slice. Here you own the view across all of it. Day Shift, Not Night India business hours with US morning overlap. Not a night shift role. If you have spent your career on a night shift, this changes here. AI Makes This More Important As automation absorbs transactional delivery work, the measurement and governance layer becomes a larger share of the organisation. We are building an RCM platform now, and its analyst roles report into this function.

Location: Bangalore, India You Are passionate about technology, wake up every morning to experiment, learn and develop new solutions! You Will Work on latest edge Cloud computing to solve difficult, manual and repeatable tasks for users adopting Cloud technologies like AWS, Salesforce, Microsoft and more Use the latest trends on building SaaS applications using multitenancy, scalability large data volumes / Big Data and more Develop and expand our portfolio to support most popular Cloud apps (200+) Develop understanding of not just software development, but also how to design, develop and launch a product from concept to high customer use. About Us At DBSync we provide opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spunned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users. Our main motto is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit! If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you! Our Value System We genuinely care We do not waste time on manual or mundane task We have a fun environment We own it We are experts on what we do We win together DBSync has been: We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023. Based on the reviews G2 has awarded DBSync following badges. - Best Relationship- Winter 2024 - Leader Americas Winter 2024 - Best Results - Winter 2024 - Best Usability - Winter 2024 About the Role We are looking for a creative, detail-oriented Graphic & Video Production Specialist for a 3 to 6-month contract engagement. In this role, you will help elevate our brand visuals and digital storytelling across our website, social media, product explainers, and marketing campaigns. This role is ideal for a skilled intern or junior-to-mid creative professional eager to build high-impact multimedia assets for an established B2B SaaS brand. Roles and Responsibilities Video Production & Editing: Edit short-form and long-form video content, including SaaS product demos, customer testimonials, feature releases, and webinar recordings. Add motion graphics, kinetic typography, lower thirds, animations, and sound design to make technical B2B topics engaging and easy to understand. Repurpose existing video assets into bite-sized clips for LinkedIn, YouTube Utilize modern AI tools to generate, compose, and edit to produce the final output (mandatory) Graphic Design & Branding: Design visual assets for digital marketing: social media banners, blog headers, email newsletters, and digital ad sets. Create high-quality collateral such as sales one-pagers, whitepaper layouts, presentation pitch decks, and infographics. Maintain and uphold DBSync’s brand guidelines across all produced creative assets. Work closely with the marketing and product teams to translate technical specs and scripts into clear storyboards and visual concepts. Manage project timelines to deliver high-quality assets within agreed sprint cycles. Skills and Qualifications: Prior internship, freelance, or contract experience in graphic design and video editing (B2B, tech, or agency experience is a plus). Excellent knowledge of AI tools and video generation (Claude Code, ChatGPT Codex, etc). Using the AI skills, plugins, and connectors to create and scale video production. Software Proficiency: Video/Motion: Adobe Premiere Pro, After Effects, Veed.io , or similar video editing tools. Graphic Design: Adobe Illustrator, Photoshop, and/or Figma / Canva. AI tools: Claude Code, HeyGen, ElevenLabs, HyperFrames, or similar AI video generation/editing tools (Mandatory) Portfolio: A portfolio or reel showcasing video editing, motion design, and graphic design samples is required. Skills: Solid understanding of layout, typography, color theory, and composition. Basic audio editing and cleanup skills (noise reduction, leveling, background music integration). Ability to translate abstract or technical SaaS integration concepts into clean, accessible visuals. Work Style: Self-starter with good communication skills, receptive to creative feedback, and able to work independently in a remote environment.un a discovery workshop, explain a technical trade-off to a non-technical stakeholder, and write clear documentation. Location: Bangalore (Remote) Shift Timings: U.K. Shift (1:30 PM IST - 10:30 PM IST) For more information about DBSync, visit www.mydbsync.com. Video: https://www.youtube.com/playlist?list=PLJzycdoERLoekPWNkXEsuih807TQAEnnB

Location: London, United Kingdom Senior Business Development Associate In a Nutshell Senior Business Development Associates bring ideas, initiatives, and activities that help grow our business day in and day out. They join, support, and collaborate with teams focused on specific opportunities, ensuring that the pursuit of new business is rigorous, disciplined, and ethical. They collaborate closely to craft strategies and plans and set the standard for creative excellence in business development. About IDEO London We're a global design consultancy where curiosity, empathy, and solving complex challenges drive us. For over 40 years, we've partnered with clients to innovate in healthcare, mobility, education, retail, and beyond. Here, every challenge is a chance to grow, connect, and create impact. Why is this role important for IDEO's work? Business Development is at the heart of connecting IDEO's creative capabilities with the people and organisations who need them. It's about more than winning new work. It's about understanding our clients' challenges, building trusted relationships, and helping shape opportunities where human-centred design can make a meaningful difference. Once Here You Will BUSINESS DEVELOPMENT PROCESS Prioritize your time to collaborate and support the London Studio in landing project work - with new and returning clients. Run pipeline meetings. Act as an IDEO ambassador and be the first touch point for new potential clients, ensuring a positive initial experience with IDEO. Lead and manage opportunity qualification, owning continuity of the BD process. Involve internal leadership and designers as needed for boosts and to help determine strategic fit, frame opportunities, scope programs and articulate next steps. Pull in director-level support as needed for advocating for client needs and negotiation support. Finalize pitch decks, learn the industries of our client leads by conducting research and editing proposal decks, and brainstorm client deliverable options and consulting solutions. Conduct client due diligence to help BD teams get smart and prepare for calls, creating intelligent discussion guides that help us start to build a relationship with potential clients from Day One. Monitor and communicate market trends and themes to teams on a monthly basis that can be used to help shape our thinking and offer. REPORTING Track quarterly goals pertaining to recognized revenue, monthly profit and yield marks, time to close, conversion rate, qualification rate, and win rate KPIs within the London Hub. Report back in the pipeline meetings, looking for ways to engage the team in the information and how they need to apply it. Be familiar with metrics that point towards the health of the business and be able to assist with ad-hoc reporting needs as assigned. Prepare a monthly summary of insights and thought leadership (from IDEO and beyond), including how it applies to day-to-day business, to share with key clients as a value add. DATA INTEGRITY Work with the Director/Enterprise team to ensure the CRM system is kept up to date, including our pipeline and pre-pipeline in Hubspot. Ensure that relevant documents related to BD are being stored and filed accordingly in the BD section of Google Drive (not on personal drives or Slack!). Appropriately loop in Legal, Marketing, Finance, and other functions as needed to progress an ongoing BD process. Build and maintain lists in Hubspot and LinkedIn Sales Navigator: who are our key clients, our lapsed clients, our warm contacts, the cold contacts we want to reach? Who’s engaging with our newsletters, with our LinkedIn, etc? Provide recommendations on how we might reach out to these folks. PROGRAM MANAGEMENT Exercise project management tactical skills by effectively steering the BD process for new and existing work. Proactively identify and take action on the business development process and client needs based on what we’re hearing and seeing in the pipeline meetings. Coordinate meetings with potential leads, ensure prompt and adequate follow-ups, manage legal agreement workflows, coordinate proposal research across teams, and ensure continual progress to meet client deadlines. Help the team balance meeting the needs of existing clientele with prioritizing time for proactive outreach to land new clients. Own and project manage lead generation activities, such as BD-specific mailers to LON Hub mailing lists. Support account planning activities to drive a proactive, consistent approach to client investment and development. Support the deployment of the right expertise and experience from within the hub team towards client pursuits COMMUNICATION Demonstrate persuasive and effective communication and presentation skills along with the confidence to command a room for the client and network-building meetings or events. Contribute to providing excellent team and client communication and collaboration that shows an understanding of leading with empathy, openness, and curiosity. Empower other team members to consistently gather and share inspiration, work, and learnings with teams and clients. This should come through leading by example as well as having a knowledge management system where folks can exchange and store content. Strengthen existing assets and develop new ones in collaboration with subject matter experts. Work with LON Hub Marketing to stay abreast of competitors and any impact that industry and economic changes and movements might have on our go to market positioning and offer. NETWORK BUILDING Demonstrate knowledge of the different approaches across each of our three offer sets, and understand the different areas of expertise of our design disciplines to confidently speak to our capabilities in the market. Build cross-discipline relationships across IDEO in order to effectively help generate and capture written, verbal and visual input from IDEO leadership and design teams to potential client leads. Cultivate your internal networks as well as you professional networks virtually on social media channels and live at education and industry-related associations. Support top-of-funnel growth activity including working with the Executive Director of Growth, Marketing and portfolio teams to translate targeting priorities into actionable prospect audiences and lists for campaigns, events, roadshows and other market-facing activity. EXPLORE Strengthen your foundational BD skills and capabilities, using your learning budget intentionally to build on growth opportunities identified with your business lead. Gain an understanding of GenAI and how it can support and improve the BD process, from generating client intelligence to scoring our RFP responses. Support special projects as needed and provide support on other processes and projects outside the immediate area of responsibilities as required. Assist with internal programs and initiatives to improve organizational BD efforts, as required. Be an active member of the London community, coming into the office as needed, playing a role in our core rituals, such as Tuesday Morning Meetings, participating in SASU, and attending Hub gatherings. We're looking for someone with SKILLS Minimum of 3-5 years of relevant experience in client relationship management and business development, preferably within a creative environment and/or design consultancy. Project management skills with proven ability to prioritize tasks, keep momentum and develop timelines, involve and engage stakeholders, and maintain empathy for both internal and client teams. The ability to create and deliver presentations, proposals, and other assets. Data literacy: fluent in G-suite (slides, docs, and sheets), Workday, CRM, and translating quantitative outputs into actionable qualitative insights for the business. Exceptional writing and communication skills to effectively and efficiently bridge between IDEO and its clients. Strong presentation and writing skills Ability to conduct and synthesize research Attention to Detail: Demonstrates concern for the details and their impact on the larger picture. Familiarity with a wide range of market analysis tools, data sets, and benchmarks. Comfort determining next steps in ambiguous situations with limited direction. Ready to pitch in on tasks, big or small. Volunteer and helper mindset. Desire to collaborate across various design disciplines Take chances without being afraid to fail and learn along the way Insatiable curiosity to learn more about businesses, industries, markets, and what drives them MINDSET Ground in Self-Awareness: Reflect on your biases and lenses to be more inclusive. Show Curiosity: Question accepted norms to make room to learn from more diverse voices. Lean into Vulnerability: Build trust by being open. Ask for and give consistent and timely feedback on personal performance. Be optimistic Collaborate Embrace ambiguity Talk Less, Do more Learn from failure Make others successful Take ownership What does IDEO offer you? Innovation and creativity: Dive into a variety of projects from creating breakthrough digital products and experiences, to designing new customer interactions, to building innovation capabilities – working alongside talented individuals across disciplines. Learning and growth: Whether it’s strengthening your project leadership, deepening your interaction design craft or exploring new technologies, we’re here to support your journey. Community and well-being: Collaboration and community are central to what we do. We foster moments for creativity, connection, and reflection, respecting the need for work-life balance. Projects with purpose: We partner with clients to use design as a means of realising their purpose and making a positive impact. We work 'upstream,' from defining the problem, designing possible solutions, and exploring what, why and how they might be brought to life. Compensation £55,000 - 60,000 GBP, depending on experience Location London, UK Some Previous Projects To Check Out To get a flavour of the work we do in London, take a look at these case studies: Climate action for SMBs – Designing a strategy and experience to help Sage’s SMB customers transition to net zero. Redefining retail with FEMSA – Designing Spin Premia, a digital loyalty experience connecting everyday shopping at OXXO with rewards and services. Sustainable packaging system – Helping H&M increase their sustainability and growth, by designing and scaling a universal packaging system for all of their brands. Commitment to Diversity At IDEO, we are committed to the work of advancing diversity, equity, and inclusion within our organisation and in the world. Our purpose of having disproportionate, world-changing impact through design is directly connected to our ability to bring many different perspectives to the table. This applies to our candidates, the people we hire, the clients and customers we serve, and the communities we learn from in our research. As a human-centred organisation, we are committed to working with and designing for people of every race, ethnicity, gender identity, sexual orientation, age, socio-economic status, physical ability or attribute, religion, national origin, or political belief. We recognize that this commitment requires ongoing work and sustained attention, as well as adaptation to new insights and best practices Application Requirements And Instructions If you identify with our values, are excited about great design, and would like to contribute to our community, we would love to see your CV, a cover letter and examples of your work.

Location: Anywhere in Belgium Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐️ THE PARTNERSHIP ACTIVATION MANAGER ROLE ⭐️ You'll be the driving force behind the commercial activation of the Belfius Business network in Flanders or Wallonia & Brussels. Your mission: help bankers identify the right companies (especially those with 20+ and 50+ employees), introduce the right Alan proposition, and turn our collaboration into measurable growth. You'll combine relationship building, commercial coaching and hands-on field activation, working closely with Alan's Belfius Partnership Lead, Sales teams and Field Marketing. Your key missions 1. Activate the partner network. Build strong relationships with Belfius offices, zone directors and bankers across your territory. Identify the highest-potential offices and bankers (A/B/C prioritisation) and focus your energy where it has the most impact. Help bankers spot relevant opportunities in their portfolio and generate qualified leads. 2. Enable commercial success. Run trainings, workshops and commercial meetings (on-site and remote). Make Alan's proposition simple: which offer for which type of client, how to handle the most common questions, when to bring in an Alan Account Executive. Equip bankers with playbooks, customer stories and materials, within a compliant sales flow. 3. Turn strategy into action. Translate the quarterly Belfius x Alan commercial plan into a concrete local activation calendar: duo meetings with Alan Sales, focus groups, campaigns, incentives and events. Coordinate with Marketing and Sales so that every lead has a clear owner and a fast follow-up. 4. Own your impact. Track activity, leads, meetings, conversions and premium per customer across your network. Spot what works, challenge what doesn't, bring field feedback back to Alan and Belfius, and continuously improve the playbook. You'll typically spend half or more of your time in the field, in Belfius offices and at client events. ⭐ Is it you we're looking for? You might be a great fit if you: - Have 3+ years of experience in field sales, business development, partner or network activation, ideally with distribution networks (banks, insurers, brokers, HR or payroll services, benefits providers...). - Love building relationships and know how to turn them into commercial results, even with people you don't manage. - Are at ease facilitating a workshop for 20 bankers in the morning and coaching one banker on a client call in the afternoon. - Combine strong interpersonal skills with a structured, numbers-driven mindset: you know your funnel and where it leaks. - Are proactive, entrepreneurial and comfortable working autonomously on a territory. - Are native in Dutch and/or French and comfortable working in English. Experience in insurance, employee benefits or healthcare is a plus. What matters most is your ability to activate people, build trust and drive results. For this opportunity, we are aiming to hire within the C0-D level range. https://alan.com/en/careers/a/salary-equity   🙌 PERKS & BENEFITS https://alan.com/en/careers/a/salary-equity At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary. - Flexible Office. Amazing office space at our HQ in Paris, sponsored co-working hubs in Ghent, Brussels or Antwerp or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest. - All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). - Transport. You can use your own inspiration based on the Green mobility budget - Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. - Parental leave. Extended parental leave for all new parents.   IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.

Location: Lanham, MD Luminis Health Title: Sterile Processing Technician II Department: Central Sterile Processing Job Code: 000333 FLSA Status: Non-Exempt Position Objective: The objective of this position is to assemble and sterilize all instruments, instrument trays, utensils, and linen packs. Perform distribution functions as it relates to case carts and sterile instrumentation. Must be able to perform all Sterile Processing functions. The position requires rotating weekend and on-call requirements. A strict dress code and professional appearance including wearing surgical scrubs are required. Essential Job Duties: Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Uses established departmental and regulatory standards, principles, and procedures for aseptic technique. Processes and assembles instrument trays, respiratory/anesthesia equipment, linen, and utensils accurately and promptly. Uses established schedule to operate steam and plasma sterilizer. In addition, loads unload and move sterilizer carts. Runs verify and record necessary tests on all steamed and plasma equipment used in the department. Ensures that Bowie-Dick removal test is run on pre-vacuum steam sterilizer each morning and after repairs. Reports all malfunctions to the biomedical department, department supervisor, and the O.R. supervisor. Precepts and verifies competency and skill development of staff as appropriate providing meaningful feedback to Training and Staff Development Coordinator and Clinical Operations Supervisor or Manager. Perform spot checks of paperwork, labeling, and biological reads. Inspects packages to ensure all external indicators, filters, and/or labels are securely affixed to items, returns non-satisfactory products to the instrument room. Performs (HLD) High level disinfection with 100% accuracy. Utilizes patient-specific pick lists to accurately gather surgical instruments and disposable supplies requested by the attending surgeon or another Peri-Operative representative. Documents case cart build process in SPM, continuously updating the record as items are fulfilled to maintain the integrity of the needs list. And responds to OR requests and participates in OR huddles as needed. Communicates unmet surgical supply requests to leadership for resolution assistance. Utilizes patient-specific pick lists to accurately gather surgical instruments and disposable supplies requested by the attending surgeon or another Peri-Operative representative. Documents case cart build process in SPM, continuously updating the record as items are fulfilled to maintain the integrity of the needs list. Performs scheduled and cyclic physical inventory of supplies and instruments within the department. Educational/Experience Requirements: Required Minimum Education : High school diploma or equivalent. PREFERRED Experience : Completion of a Central Sterile Processing program through an accredited institution.  Two years of experience as a sterile processing technician. Advancement to tech II based on department needs, competency and performance. Required License / Certifications: Certified Registered Central Service Technician (CRCST) or CBSPD certification preferred Working Conditions, Equipment, Physical Demands : There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens. Physical Demands – Medium work . Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Must be able to frequently lift to 35 lbs. stoop, bend, pull, and place and retrieve material. There is reasonable expectation that employees in this position will be exposed to blood-borne pathogens. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Pay Range $20.65 — $25 USD Luminis Health Benefits Overview: •    Medical, Dental, and Vision Insurance •    Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year) •    Paid Time Off •    Tuition Assistance Benefits •    Employee Referral Bonus Program •    Paid Holidays, Disability, and Life/AD&D for full-time employees •    Wellness Programs •    Employee Assistance Programs and more *Benefit offerings based on employment status Opt-in for text notifications! Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone. To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time. Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: B-CPT-11559 Bilingual Construction Operations & Project Coordination Virtual Assistant Independent Contractor – CPT-11559 Construction Operations & Project Coordination Virtual Assistant/Business Support VA/Entry-Advanced Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A growing Colorado-based custom home building and concrete business is seeking a full-time bilingual VA to support daily field communication, crew coordination, project follow-up, and back-office construction operations. The VA will serve as a communication link between the owner, largely Spanish-speaking field crews, subcontractors, vendors, and clients when necessary. The immediate priority is creating a consistent daily flow of information across multiple active job sites, including morning coordination, progress follow-up, and end-of-day reporting. As the VA becomes familiar with the business, responsibilities will expand into estimates, project scopes, material planning, vendor coordination, and other operational support. Construction experience is not required. The client places greater importance on communication, listening, adaptability, follow-through, and the ability to process information accurately. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Field Communication & Daily Coordination Communicate daily with Spanish-speaking crews, subcontractors, and team leads Conduct morning, midday, and end-of-day check-ins as needed Communicate schedules, priorities, project changes, and other job information Follow up throughout the day on progress, outstanding items, and delays Coordinate routine communication with vendors and clients when directed Adapt communication appropriately between the owner, crew leaders, field workers, vendors, and clients Assist field crew members with timekeeping-system access and troubleshooting, including reviewing screenshots of login issues and helping workers resolve difficulties using the system. Remind crew members to clock in and follow the established timekeeping process, escalating recurring access or compliance issues to the owner as needed. Follow up with crew members to ensure they consistently follow established procedures and complete assigned responsibilities. Receive crew notifications regarding absences, schedule changes, and time-off requests, and record approved changes on the shared calendar. Communicate directly with crew members by phone or text to coordinate schedule updates, task assignments, and required follow-ups. Project & Back-Office Support Collect job-site updates, photos, completed-work information, and equipment status Prepare organized end-of-day reports for owner review and next-day planning Assist with estimates using existing templates and previous project information Help prepare project scopes and material lists Build online material/vendor carts for owner review and approval Maintain project spreadsheets, files, cost-code information, and supporting documentation Assist with Contractor Foreman if implemented by the business Review weekly crew timekeeping reports and summarize recorded hours for the owner's review. Organize and maintain the owner's existing business contacts and contact database to make information easier to retrieve and use. Help organize and analyze operational information across the business to identify gaps, unnecessary manual work, and opportunities to improve day-to-day processes. Assist with reviewing and improving the business's timekeeping workflow, including evaluating the practical use and cost of available time-tracking solutions. Ensure crews submit required end-of-day photos, material requirements, and job-site updates for next-day planning. Follow up on missing job-site information and documentation to ensure required updates are received on time. AI & Administrative Support Use Claude and other approved AI tools to support estimates, scopes, material planning, templates, and administrative work Work from existing examples and processes to create repeatable workflows Help document recurring processes as the position develops Organize information currently managed directly by the owner Assist with additional construction operations and administrative tasks as assigned Help build, implement, and monitor operational systems developed with the owner, ensuring that new workflows are put into practical use rather than remaining as plans or templates. Compare AI-generated outputs when appropriate, identify missing or inconsistent information, and collaborate with the owner to refine the approach used for estimating, blueprint interpretation, and related business tasks. Help implement established procedures across the field team, monitor compliance, and follow up when assigned processes are not consistently followed. Coordinate with the owner to improve accountability for recurring responsibilities and operational workflows. Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Bilingual English-Spanish required Strong verbal communication and active-listening skills required Administrative, operations, or project-coordination experience strongly preferred Strong organization and follow-up skills required Google Workspace experience required AI literacy strongly preferred Construction, home building, contracting, or project-management experience is a plus but not required Estimating, materials, purchasing, or vendor-coordination experience is a plus IDEAL CANDIDATE PROFILE Excellent communicator in both English and Spanish Strong listener who can accurately process and relay information Persistent and dependable with follow-up Comfortable communicating with field crews and different personalities Organized and able to manage information across multiple projects Adaptable, proactive, and comfortable learning new processes AI-literate and willing to use AI extensively in daily work Interested in a long-term role with a growing construction business APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED Google Workspace Google Drive / Google Sheets Claude / AI Productivity Tools Contractor Foreman – Experience a Plus Online Vendor / Purchasing Platforms Work Schedule Contracted Hours per Week: 50 Hours Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time: 6:00 AM - 5:00 PM (1 hour unpaid lunch) MST Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior, and Advanced Level Contracted Hours per Week: 50 hours/week Daily Working Time: 6:00 AM - 5:00 PM (1 hour unpaid lunch) MST Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE:  English & Spanish Required ACCENT PREFERENCE:  Level A-B (Strong English & Spanish Communication Required) REGION PREFERENCES:  Nearshore / Latin America What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!

Location: Barcelona, Spain Workplace: hybrid ⛵ About our Crew Click&Boat is a rental platform product of Boats Group, the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe! Click&Boat is the European leader in boat rentals . Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals. To support this growth, we are hiring a Customer Experience Agent to join a dynamic team in our Barcelona office and continue building a world-class, creative organization by finding the best talent for our incredible culture. 🚤 The role In Click&Boat, there are 3 main operational Business Units : Supply: deals with boat owners and make sure the boats available on our platform generate revenues with the highest quality of service. Sales: deals with tenants and supports them all along a booking process, from quotations to closing the deal. Customer Care: represents the point of contact for our customers after a booking is closed by the Sales team (before, during and after the trip), and makes the link between boat owners and tenants (booking modification or cancellation, insurance or accident issues, etc). As Customer Experience, you will integrate the Customer Care crew and will play a key part in supporting our users , and collaborating closely with the Finance, Sales and Supply crew members across teams to deliver a high-quality work. If you're excited about marketplaces, digital business and dynamic environments, you might be exactly who we’re looking for. 🛟 What floats your boat As a central part of our day-to-day operations, your main mission will be to handle customer interactions efficiently , managing service-related issues, complaints, and claims between boat owners and renters. While your work will focus on r esolving tickets and ensuring smooth communication, you will also contribute to maintaining our service quality standards and supporting seasonal team members during the high season. Operations (80%) Low season (October - March) Manage incoming inquiries from boat owners and renters via tickets and phone calls . Provide accurate and timely responses , ensuring issues are properly documented and resolved. Handle routine requests , updates, and follow-ups to maintain a high level of customer satisfaction. High season (April - September) Act as an escalation point for complex or urgent cases , managing communication via email (80%) and phone (20%) . Mediate disputes between boat owners and renters, investigating claims and negotiating fair solutions in line with Click&Boat’s terms and conditions . Manage critical cases such as last-minute cancellations, service complaints, or boat damage , ensuring efficient resolution and clear communication between all parties. Report recurring issues or feedback to help improve our internal processes and overall service quality. Internal process analysis and update (10%) Prepare for high-season operations by coordinating seasonal staff training, onboarding, and analyzing end-of-season KPIs to enhance future processes. Identify opportunities for product and process improvements , creating reports on user feedback and system bugs to support development teams. Collaborate with cross-functional teams to optimize workflows and contribute to the global mission of reducing contact ratios and improving response times Contribute to seasonal operations by helping prepare training materials, supporting onboarding sessions, and assisting temporary staff during the high season Coaching and Quality Review (10%) During high season (April-September), guide and support seasonal employees, conducting quality reviews and leading training sessions to uphold service excellence 🧭 What you bring aboard We’re seeking motivated, detail-oriented team players with a passion for problem-solving and a knack for delivering excellent service. Language Skills: Bilingual in French and fluent in English. Customer Experience: 1+ years of previous experience in customer-facing roles is required, handling legal complaints and complex users conflicts. Solution-Oriented: Comfortable handling challenging situations and finding creative resolutions. Time Management Skills: Demonstrated ability to prioritize tasks effectively, meet deadlines, and handle multiple responsibilities in a fast-paced environment. Organized and Flexible: Thrives in a dynamic environment, especially during high-season periods with weekend shifts. Process-oriented and methodical: enjoys following structured workflows and continuously improving efficiency in daily operations. Queue management mindset: takes satisfaction in maintaining a clean, organized ticket queue and ensuring no requests remain unresolved 🌊 Bonus points (great to have, never a dealbreaker) Language skills: Any other language spoken from our markets is a plus (Spanish/Italian/German). Passion for Boating: An interest in boating or a connection to our industry is a bonus! 🗺 The hiring journey Intro call with Talent Acquisition Case Study Interview with your future manager Interview with the Head of Customer Care We aim to keep things smooth, transparent, and respectful of your time throughout the process. What awaits you aboard 🚀 A fast-growing international company with real impact; 💻 Remote work policy: 1 day per week, depending on periods of the year and seniority; 🌴 5 additional days off; 📖 Extensive internal training; 🥪 Lunch vouchers (Cobee); 💪 Gym partnerships (Wellhub); 🚤 Boat licence offered and exclusive discounts on your next boat trips; 🥐 Breakfast every Tuesday morning; 🌊 A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea; 🎉 Team-building activities. Contract: Full-time, permanent. 🪝 Ready to join? If this opportunity sounds like your next adventure, hit the “apply to this job” bottom. Remember, even if you don’t meet every requirement, you might still be a great match for us! And yes, we’re especially talking to women here: science says that you are less likely to apply if you don’t meet them all. So go for it, we’d love to hear from you. At Click&Boat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset. The sea is open to all. 🌊

Location: Barcelona, Spain Workplace: onsite ⛵ About our Crew Click&Boat is a rental platform product of Boats Group, the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe! Click&Boat is the European leader in boat rentals . Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals. To support this growth, we are hiring International Business Crew members to join a dynamic team in our Barcelona office and continue building a world-class, creative organization by finding the best talent for our incredible culture. 🚤 The role Business student or fresh graduate with an international mindset? We're looking for a Junior International Business Associate to join our Sales and Supply crews in Barcelona. You will work with international clients and partners , whether you are advising renters through their boat search and booking ( Sales , a business unit of around 40 people) or guiding boat owners onto our platform and helping them grow with us ( Supply , a business unit of around 10 people, organized by markets). You will play a key part in delivering a high-quality experience, collaborating closely with all the operational teams. Three ways to come aboard. Pick the one that fits you best: Supply : deals with boat owners and make sure the boats available on our platform generate revenues with the highest quality of service. Sales : deals with tenants and supports them all along a booking process, from quotations to closing the deal. Customer Care : represents the point of contact for our customers after a booking is closed by the Sales team (before, during and after the trip), and makes the link between boat owners and tenants (booking modification or cancellation, insurance or accident issues, etc). If you're excited about marketplaces, digital business, international expansion and dynamic environments, you might be exactly who we're looking for. 🛟 What floats your boat With the guidance of your manager, you will perform the following tasks, depending on the position and on the time of the year: Understand your clients' needs and advise them on their boat search, finding the best deals by negotiating the best prices with Click&Boat boat owners (warm leads only, no cold calling in Sales); Maximize conversion by applying sales strategies and accompanying customers throughout the sales process, until the booking is concluded; Onboard new partners who register on Click&Boat, assisting them through the creation of their boat listings (ad, pictures, etc.) and showing them how the platform works; Help partners maximize the potential of their accounts (updating ads, keeping calendars up to date, answering their questions) and increase their engagement with the platform; Take part in business development missions such as market research, prospecting leads and participating actively in the weekly/monthly business unit presentations. Good to know: Sales positions work at least one Saturday per month during the summer season, following a planning given in advance (with a recuperation day off, to ensure 2 days off per week). The US Market Development position follows adjusted working hours of 11am to 8pm to overlap with US time zones. 🧭 What you bring aboard You are fluent in English . You ideally have a first experience (internship, student or summer job) in a customer-facing role; You are dynamic and at ease on the phone, you enjoy advising, and you have a commercial mindset with customer satisfaction as your main source of motivation; You are a team player who inspires trust, ready to take initiative, proactive, and interested in start-up environments. 🌊 Bonus points (great to have, never a dealbreaker) The knowledge of another language from one of our markets is highly valued (French, Italian, Spanish, German, Greek, Croatian); If you have a boating background and interest, it's even more perfect! 🗺 The hiring journey Intro call with Talent Acquisition Interview with your future manager We aim to keep things smooth, transparent, and respectful of your time throughout the process. What awaits you aboard 🚀 A fast-growing international company with real impact; 💻 Remote work policy: 1 day per week, depending on periods of the year and seniority; 📖 Extensive internal training; 🥪 Lunch vouchers (Cobee); 🥐 Breakfast every Tuesday morning; 🌊 A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea; 🎉 Team-building activities. Contract: Fijo-Discontinuo Start date: Between January and May 2027, depending on the position (January 7th, January 11th, March 1st, mid-April or May). Duration: 6 to 9 months (6 months, extendable, for the US Market Development position). Salary: 1 823 euros gross per month 🪝 Ready to join? If this opportunity sounds like your next adventure, hit the “apply to this job” botton. Remember, even if you don’t meet every requirement, you might still be a great match for us! And yes, we’re especially talking to women here: science says that you are less likely to apply if you don’t meet them all. So go for it, we’d love to hear from you. At Click&Boat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset. The sea is open to all. 🌊

Location: Remote Workplace: Remote Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform. More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote. We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next. THE ROLE We're looking for a Senior Infrastructure Engineer II to take ownership of a large share of Kit's core infrastructure: databases, Kubernetes, version upgrades, platform tooling, and day-to-day support. You'll also build the paved paths that let engineers, non-engineers, and AI agents test and ship changes safely. The infrastructure supports creators who depend on Kit to reach their audiences and earn a living. When it's healthy, nobody notices. That's the job. This is a full-time Individual Contributor role for an experienced infrastructure engineer who likes owning production systems end to end, takes on-call seriously, leans into automation and enjoys making other people's work easier.   YOUR SUPPORT SYSTEM You'll report to Mojtaba Hosseini https://www.linkedin.com/in/mojtaba-hosseini-7a6666/, VP of Engineering at Kit. Day to day, you'll work most closely with Kris Hamoud https://www.linkedin.com/in/kristopher-hamoud-17b34665/ and Ivan Mora Perez https://www.linkedin.com/in/ivan-mora-p%C3%A9rez-ab460b45/. You'll also partner with product engineers across Kit, and with teams outside engineering who rely on infrastructure to get their work done. Once you're ramped up, you'll join a three-person on-call rotation, which works out to roughly one week in three.   WHAT YOU'LL DO - First Week: Get access to our AWS accounts, Kubernetes clusters, monitoring, and CI/CD pipelines. Read through our runbooks and architecture docs. Take part in Get To Know Yous (GTKYs) with Kris, Ivan, and the engineering teams you'll support. - First Month: Pick up day-to-day infrastructure support requests and start working through them with Kris and Ivan as backup. Ship your first improvement, such as a version upgrade or a fix to a gap in monitoring. Shadow on-call shifts. Write down what you learn along the way, especially the parts that only lived in someone's head or those that can be automated or improved. - First Six Months: Own core infrastructure areas end to end: databases, Kubernetes, version upgrades, and platform tooling. Take your full share of on-call, which you'll start by the end of your first quarter. Become the go-to person for day-to-day infrastructure questions. Find one recurring source of pages and make it go away. Ship a first paved path, such as a sandbox environment where AI agents or non-engineers can safely build and test changes. - First Year: You're the primary owner of a large part of Kit's core infrastructure, and you lead projects in it without needing direction. Uptime stays at 99.9% or better, page volume is down, and you've found real cost savings. Your paved paths are in regular use by engineers, non-engineers, and AI agents. You've built observability good enough for AI agents to handle some on-call load. You've documented your decisions so others can build on your work.     WHAT WILL S.E.T. YOU UP FOR SUCCESS   Skills - Running production infrastructure on AWS at scale, including managed relational databases, networking, and load balancing - Operating Kubernetes in production: upgrades, capacity planning, and troubleshooting - Managing infrastructure as code and maintaining CI/CD pipelines that engineers trust - Building monitoring and alerting that catches real problems early and doesn't page people for noise - Diagnosing complex, multi-service incidents calmly, then fixing the underlying cause - Cutting cloud costs through right-sizing and reserved capacity without hurting reliability - Writing clear runbooks, docs, and decision write-ups - Nice to have: experience with Cloudflare, ephemeral or sandbox environments, or email sending infrastructure Experiences - Around 7 or more years in infrastructure, platform, DevOps, or SRE roles - Owning production infrastructure for a product where downtime costs customers money - Carrying a pager for systems you owned, and making that on-call rotation quieter over time - Leading a major upgrade or migration, such as a database or Kubernetes version upgrade, with little or no customer impact - Building self-service tooling or paved paths that other engineers actually adopted - Working on a small infrastructure team where you couldn't hand problems off to a specialist Traits - You own what you run. You spot infrastructure debt and fix it without waiting to be asked, and you follow through until it's done. - You build quality into the work. Upgrades have rollback plans, maintenance windows are planned around customers, and "good enough" is a decision, not a default. - You leverage AI effectively. AI helps you increase quality and velocity where it matters most. You know when to delegate and when to dive in, while holding accountability. - You make work easier for everyone else. You'd rather build a tool or write a guide once than answer the same question ten times. - You teach what you know. You write things down so the next person, or the next AI agent, can build on your work. - You work in public. You share context and tradeoffs openly, including during incidents and when things go wrong. - You use AI thoughtfully. It's part of how you work, and you help others adopt it without creating new risks. - You remember who's on the other end. An outage means a creator's launch email doesn't go out, and that shapes how you prioritize.   WHAT WON'T SET YOU UP FOR SUCCESS - Wanting a well-defined backlog handed to you each week. Here, you'll find much of the work yourself and set priorities with Kris. - Preferring not to be on call. On-call is a core part of this role, shared across a team of three. - You are skeptical of AI’s capabilities, or conversely use AI without good judgement and accountability. - Wanting mostly greenfield architecture. A lot of this work is running, upgrading, and improving systems that already exist. - Needing layers of approval before acting.   WORKING HOURS AND LOCATION We're 100% remote with team members across the globe. We work mostly on East Coast time—so if you're based on the West Coast of the United States, Europe, or Asia, you might have a few early mornings or late evenings. We do our best to keep things reasonable, but a little time zone juggling comes with the territory. This role is part of a three-person on-call rotation, so during your on-call week you'll need to be able to respond to pages outside your usual working hours. We believe PTO should always take priority over on-call. We schedule on-call around people's lives, not the other way around. On-call is a shared responsibility, but taking time off should never be a challenge   COMPENSATION + PERKS + BENEFITS Kit has standardized salaries based on position, no matter where you live. For this role, we're hiring at our level 4 ($197,000). Level is determined based on experience and our interview process.   PERKS + BENEFITS INCLUDE: - Profit Sharing https://www.linkedin.com/feed/update/urn:li:activity:7454911054947688448/ - Kit equity - 401k with a 5% match - We cover up to $2,280 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna - $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget - Individual learning + development budget ($3,500/year) - Creator meetup budget ($50/month) to connect with creators over coffee, lunch, or other in-person meetups - Gender affirming benefits - Childcare benefit up to $3,000 annually through JOON - Twenty (20) days of paid time off during each year of employment - Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work - Ten (10) paid holidays a year - Two weeks of paid sick time each year, including mental health + well being days - Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year - Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months - Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period - Four-week, paid sabbatical after five years with the team - Fantastic in-person or virtual retreats with the team twice a year   HOW TO APPLY We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process: 1. A phone screen with our recruiter (30 min) 2. Hiring manager interview (45 min) 3. Take-home assignment 4. Technical interview (60 min) We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context. Kit is an equal opportunity employer We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply. We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply. Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Location: SCYLLA AG, Worldwide ISMIRA Agency actively recruiting for position (SPA) MASSAGE THERAPIST & HAIRDRESSER for Scylla AG! Founded in Switzerland in 1973, Scylla has been setting the standard in premium river cruising for more than 50 years. Their motto is “Quality, our passion”. Today, the company operates more than 40 modern river ships, sailing along the Rhine, Danube, Seine, Rhône, Saône, and many other beautiful rivers across Europe. As a Spa Therapist & Hairdresser, you create a serene and welcoming environment for our guests, combining professional massage and hair treatments with attentive guest care. Your versatility and empathy enhance the onboard experience, while supporting the Spa, Fitness, and Housekeeping teams as needed. Work & Life Onboard Conditions: Competitive salary paid in EURO + possible to earn gratuties River ships are located in Europe - closer to home Seasonal work with contracts from March to November renewable each season No Safety certificates or Seaman's book required Very simple medical exam - can be conducted with family doctor Free food and accommodation onboard (shared for 2 same gender crew) Possibility to take paid days off, sick days and vacation during the season Excellent working conditions, social contributions and health insurance Free internet (10 GB per month) Shore leave almost every day Work in an international team and develop your professional skills Travel across Europe while gaining valuable international experience Duties and responsibilities: Assisting guests on embarkation day to escort them to their cabin and help with luggage. Cleaning 6-8 staterooms during changing day in compliance with Scylla standards and hygienic guidelines. Cleaning the SPA and hairdresser area incl. Fitness room daily, and minimum 1 general cleaning per week. Responsible for all sun deck to refill towels and blankets several times a day if needed. Cleaning the messroom area in the morning, refill the fridges after crew breakfast. Responsible for all massage and hair treatments in compliance to company standards. Assisting housekeeping during the day with cabin cleaning if necessary in compliance with company standards and hygienic guidelines. Check and refill the fitness room (towels, water, etc.) several times a day Assists with "Turn-down" service on a daily base. Reporting technical defects in the SPA area, Fitness or Hair salon to the reception. Assistance in the laundry min. for 3 hours if there is no appointment. Adherence to cleanliness and hygienic regulations in compliance with HACCP regulations and Scylla standards. Taking care of the welcome towels after excursions and assist with early riser breakfasts. After a thorough training, depending on the tour operator, you also give yoga, stretching and Pilates classes to our sporty guests at specific moments during every trip. Compliance with the waste concept. etc. Requirements: Age: min. 18 years old Preferably experienced within the hotel industry and/ or previous ship experience. Stress resistant, calm under pressure, team player with positive attitude. Open minded, independent and flexible with strong customer focus. Professional attitude and appearance, reliable and hard-working able to work long shifts. Crew on board river cruises have to be ready for mixed duties and multitasking. Languages vs Nationality Requirements: Good English skills (written & verbal) required for all positions. German-speakers (advanced level) can also be be considered with basic English. EU nationals can apply and join during whole season without visas. Non-EU nationals apply for D type German visa before joining, thus may apply only before season starts. Non-EU nationals that speak no German language may be considered only for culinary positions OR if they have strong previous cruise ship experieence in the same position. Why Join Us At Scylla, you’ll support a dynamic, international team while helping create unforgettable dining experiences for our guests. You’ll work in a collaborative, supportive environment where your skills are valued, your growth is encouraged, and your contributions make a real impact. Enjoy traveling across Europe, developing your hospitality career, and forming lasting friendships—all while delivering first-class service onboard our luxury river cruise ships. Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: October 20, 2026 You can submit your Resume here pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: Limassol, Cyprus About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Calling all team-players - are you looking for a flexible role that could shape the future of retail? If so, then let’s talk! We are currently looking for part-time and full-time Retail Grocery Assistants (or Grocery Associates, as we call them) to join our awesome team in Limassol! 🤩 What you’ll be doing Taking in orders through our Merchant app Picking and packing groceries, and handing them to customers and courier partners Unloading food and supplies that we receive from vendors Managing our internal systems which include precise information about nutrients and allergens Maintaining order and cleanliness of the store Our humble expectations You are proactive and a fast learner with the ability to multitask You’ll work in flexible shifts in both morning and evening shifts across weekdays and weekends - our store is open 7 days a week. We require flexibility to work across all our working hours, including weekends and public holidays Experience from working in a grocery store is an advantage! You have a full professional proficiency in English. Fluency in Greek is a plus! You have the right to work in Cyprus What you'll get by joining us Attractive salary package and thirteen salaries per year 21 days of paid leave per year Wolt credits cashback benefit Employee assistance program Excellent working environment Wolt-wide training programs and career development opportunities Fruits and drinks at the Wolt Market Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today! Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .