Location: Mexico
We are looking for a skilled Virtual Assistant who is proficient in Open Dental software and billing. The ideal candidate must have virtual experience working in a dental office environment.
Payrate: $7 per hour.
Key Responsibilities:
Manage and update patient records using Open Dental software.
Handle billing inquiries and process payments accurately.
Schedule and confirm patient appointments.
Provide exceptional customer service to patients via phone and email.
Assist with administrative tasks and ensure smooth daily operations.
Requirements:
Proficiency in Open Dental software and dental billing.
Minimum of 1 year of experience working in a dental office.
Strong organizational and multitasking skills.
Excellent communication and interpersonal abilities.
Reliable internet connection and a quiet workspace for remote work.
Benefits:
Competitive salary.
Opportunity to work remotely.
Supportive and friendly team environment.
Location: Mexico
Position:
Receptionist (Camera On)
Type:
Full-time
Location:
Remote
Start Date:
January 2025
Pay Rate:
$7 per hour.
About Us:
We are passionate about empowering our students to achieve their dreams and are looking for a dedicated Receptionist to help us in our mission.
Job Description:
We are seeking a friendly, organized, and professional Receptionist to be the first point of contact for our students. This is a full-time remote position requiring you to be on camera during working hours. You will play a crucial role in managing communications and ensuring a smooth experience for our students.
Key Responsibilities:
Greet and assist students via video call with a welcoming and positive attitude.
Manage and respond to phone calls, emails, and live chat inquiries.
Schedule appointments and manage the academy's calendar.
Provide accurate information about our programs, courses, and policies.
Assist with administrative tasks and maintain digital records.
Handle student inquiries and concerns efficiently and professionally.
Coordinate with various departments to ensure seamless communication.
Requirements:
Previous experience in a receptionist or customer service role.
Excellent communication skills, both verbal and written.
Proficient in using video conferencing tools and office software.
Strong organizational and multitasking abilities.
Friendly, professional demeanor with a customer-oriented approach.
Ability to work independently in a remote environment.
Reliable internet connection and a quiet workspace.
What We Offer:
Competitive salary.
Opportunity to work with a passionate and supportive team.
Professional development and growth opportunities.
Flexible working hours within a full-time schedule.
Engaging and dynamic work environment.
Location: Mexico
Job Title:
Digital Marketing Coordinator
Position Overview:
The Digital Marketing Coordinator will be responsible for developing, implementing, and optimizing social media ad campaigns to expand our reach and increase engagement with our B2B and B2C audience. This role requires a creative and strategic thinker with experience in B2B/B2C advertising and a passion for engaging, targeted marketing in the clinical research or healthcare market.
Key Responsibilities:
Develop, design, and deploy social media ad campaigns across platforms including LinkedIn, Twitter, and Facebook, etc. to reach our target B2B/B2C audiences.
Create and manage content calendars that align with brand strategy and business objectives.
Utilize analytics tools to track campaign effectiveness, optimize ad spend, and report on key metrics.
Implement SEO strategies to improve website visibility and organic search ranking.
Collaborate with the marketing and creative teams to ensure social media campaigns are aligned with overall marketing strategy.
Stay up-to-date on social media trends, industry changes, and emerging technologies to ensure optimal performance.
Requirements:
Minimum of 4 years of experience with B2B marketing.
Proven experience in B2B social media management, SEO, and advertising.
Demonstrated ability to create effective social media ads on platforms like LinkedIn, Twitter, and Facebook.
Proficiency with social media analytics and ad management tools.
Preferred Qualifications:
Experience in the clinical research or healthcare industry.
Knowledge in the staffing industry.
Strong understanding of regulations and best practices in healthcare marketing.
Mexico
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Location: Mexico
Cardiology Specialist with Vascular Experience
We are seeking a dedicated and experienced Cardiology Specialist with expertise in vascular procedures to join our esteemed medical team.
Key Responsibilities:
Diagnose and treat cardiovascular and vascular conditions
Perform vascular procedures and interventions
Collaborate with a multidisciplinary team to provide comprehensive patient care
Stay updated on the latest advancements in cardiology and vascular medicine
Qualifications:
Medical degree and board certification in Cardiology
Specialized training or experience in vascular procedures
Strong clinical skills and patient-focused approach
Excellent communication and teamwork abilities
Why Join Us:
Competitive salary and benefits package
Opportunities for professional growth and development
Supportive and collaborative work environment
If you are passionate about improving patient outcomes and have the required expertise, we would love to hear from you. Apply now to join our dynamic team!
Location: Mexico
Job Title:
Virtual Administrative Assistant
Location:
Remote
Reports to:
Luis Lora
Job Summary:
We are seeking a highly organized and proactive Virtual Administrative Assistant to support our team remotely. This role involves managing administrative tasks, streamlining processes, and ensuring efficient communication and organization across the team. The ideal candidate is detail-oriented, tech-savvy, and capable of managing multiple priorities.
Key Responsibilities:
Manage schedules, appointments, and meetings for team members using digital calendars.
Coordinate and facilitate communication between team members, clients, and stakeholders.
Perform data entry, maintain databases, and generate reports as needed.
Handle email correspondence, prioritize messages, and draft professional responses.
Organize and maintain digital files, ensuring accessibility and version control.
Assist with preparing presentations, spreadsheets, and other business documents.
Conduct online research and gather information to support team projects.
Manage online tools and software subscriptions, ensuring effective usage.
Provide customer service support via email or chat, addressing inquiries or concerns.
Monitor and execute other administrative tasks as required by the team.
Qualifications:
Proven experience as a Virtual Assistant, Administrative Assistant, or similar role.
Strong proficiency in tools such as Microsoft Office Suite, Google Workspace, and task management software (e.g., Trello, Asana).
Excellent organizational, time management, and multitasking skills.
Strong verbal and written communication abilities.
Tech-savvy with the ability to quickly learn and adapt to new tools and software.
Familiarity with CRM systems and project management tools is a plus.
Ability to work independently, with minimal supervision, in a remote environment.
How to Apply:
Interested candidates, please submit your resume, cover letter, and any relevant portfolio or references.
Location: Mexico City, Mexico
🦷
Dental Assistant Wanted: Experienced Only
🦷
Are you a seasoned Dental Assistant looking for an exciting opportunity to showcase your skills and expertise? We're seeking an experienced individual to join our dynamic team and make a difference in the dental healthcare industry. If you have a passion for providing exceptional support to dental professionals and patients alike, then we want to hear from you!
Position:
Dental Assistant
Experience Required:
Minimum 2 years in a similar role
Location:
Remote
Employment Type:
Full-time
Key Responsibilities:
Provide comprehensive administrative support to dental professionals, including managing schedules, appointments, and correspondence.
Handle sensitive dental information with the utmost confidentiality.
Assist in dental billing and insurance processing tasks as needed.
Maintain electronic health records (EHR) accurately and efficiently.
Conduct research and compile data on dental topics as requested.
Qualifications:
Proven experience as a Dental Assistant in a dental healthcare setting.
Proficiency in dental terminology and understanding of dental procedures.
Excellent communication skills, both written and verbal.
Strong organizational skills and attention to detail.
Ability to multitask and prioritize tasks effectively.
Proficiency in using virtual communication tools and electronic medical records (EMR) systems.
Benefits:
Competitive salary commensurate with experience.
Remote work opportunity with flexible hours.
Professional development and growth opportunities.
Chance to be part of a supportive and collaborative team dedicated to improving dental healthcare delivery.
How to Apply:
If you meet the above qualifications and are excited about the prospect of joining our team as a Dental Assistant, please submit your resume along with a cover letter detailing your relevant experience and why you're the ideal candidate for this position. Email your application to [Insert Email Address].
Join us in revolutionizing dental healthcare delivery! We look forward to welcoming a skilled and dedicated Dental Assistant to our team.
Location: Mexico
🩺 Job Title: Medical Scribe
Location: Remote
Employment Type: Full Time
📝 Job Summary
We are seeking a detail-oriented and tech-savvy Medical Scribe to join our clinical team. The ideal candidate will work closely with healthcare providers to document patient encounters in real time, ensuring accurate and timely medical records. This role is essential to improving workflow efficiency, enhancing patient care, and supporting clinical decision-making.
🔍 Key Responsibilities
• Accurately document patient history, physical exams, assessments, and treatment plans during live clinical visits
• Transcribe verbal notes and update electronic health records (EHR) with precision
• Review and edit medical documents for completeness and consistency
• Assist with coding and billing documentation under provider guidance
• Maintain confidentiality and comply with HIPAA regulations
• Collaborate with physicians and clinical staff to streamline documentation processes
• Track and manage patient follow-ups, referrals, and test results as needed
🎯 Qualifications
• High school diploma or equivalent (Bachelor’s degree in health sciences or related field preferred)
• Prior experience in a medical or healthcare setting is a plus
• Strong understanding of medical terminology and anatomy
• Proficiency in EHR systems and typing (minimum 60 WPM recommended)
• Excellent listening, communication, and multitasking skills
• Ability to work in fast-paced environments with accuracy and discretion
• Commitment to patient privacy and professional ethics
💡 Preferred Skills
• Familiarity with ICD-10 and CPT coding
• Bilingual fluency (e.g., Spanish-English) is a strong asset
• Experience with remote scribing platforms or telehealth workflows
🌟 What We Offer
• Competitive compensation
• Flexible scheduling options
• Training and professional development
• Supportive, team-oriented work environment
• Opportunity to contribute to high-quality patient care
Location: Mexico
🩺 Remote Nurse (Part-Time to Full-Time)
Position: Remote Nurse
Employment Type: Part-Time to Full-Time (flexible transition)
Compensation: $7 USD per hour
Location: Remote (work from home)
🌟 About the Role
We are seeking a compassionate and detail-oriented Remote Nurse to join our healthcare support team. This role is ideal for professionals who want to provide quality patient care while working from home. You will play a key role in supporting patients virtually, coordinating with physicians, and ensuring continuity of care across digital platforms.
📋 Responsibilities
• Provide remote patient support via phone, video calls, and secure messaging platforms.
• Conduct initial health assessments and follow-up check-ins.
• Educate patients on treatment plans, medications, and preventive care.
• Document patient interactions accurately in electronic health records (EHR).
• Collaborate with physicians and other healthcare providers to ensure seamless care.
• Monitor patient progress and escalate urgent cases when necessary.
• Maintain confidentiality and comply with HIPAA and other healthcare regulations.
✅ Qualifications
• Licensed Registered Nurse (RN) or equivalent certification (depending on country).
• Strong communication skills and ability to build trust remotely.
• Experience with telehealth platforms and electronic health records preferred.
• Reliable internet connection and quiet workspace.
• Ability to work flexible hours (part-time with potential to transition to full-time).
• Compassionate, patient-centered approach to care.
💼 Benefits
• Flexible schedule with growth from part-time to full-time.
• Remote work convenience.
• Opportunity to be part of a supportive, patient-focused team.
• Professional development in telehealth and digital care.
Location: Mexico
Position Summary:
The Business Development Associate is responsible for end-to-end pipeline development and opportunity intelligence within the clinical research lifecycle. This role focuses exclusively on identifying, evaluating, qualifying, and advancing clinical trial opportunities aligned with organizational capabilities and therapeutic priorities.
This position does not include responsibilities related to budget development, contract negotiation, or financial structuring. Instead, it serves as a front-end engine for study acquisition, ensuring a high-quality, strategically aligned pipeline for downstream feasibility and contracting team members.
Core Responsibilities:
1. Clinical Trial Opportunity Identification & Pipeline Development.
Systematically identify new clinical trial opportunities through:
o ClinicalTrials.gov
o GlobalData
o Sponsor and CRO websites
o Industry portals and targeted search strategies
Maintain a centralized opportunity tracker (Excel/SharePoint-based) with real-time updates on:
o Study status
o Sponsor/CRO
o Therapeutic area
o Phase and timelines
Build and manage a qualified pipeline aligned with organizational enrollment capabilities and therapeutic focus areas.
2. Sponsor & CRO Intelligence and Evaluation.
Conduct structured due diligence on Sponsors/CROs, including:
o Financial stability and funding capability (e.g., public listings such as NASDAQ, recent funding rounds, mergers/acquisitions)
o Therapeutic area strategy and pipeline depth
o Historical trial execution patterns and site selection tendencies
Generate Sponsor profiles to guide prioritization and outreach strategy.
3. Study Feasibility Pre-Assessment (Non-Financial).
Perform early-stage study evaluation to determine organizational fit:
o Therapeutic area alignment (e.g., metabolic, GI, wound care, podiatry)
o Investigational product type (drug, device, biologic)
o Study phase (priority on Phase II–IV)
Analyze protocol-level elements:
o Inclusion/exclusion criteria
o Visit schedules and procedural burden
o Study design complexity
Translate findings into actionable go/no-go recommendations for internal stakeholders.
4. Investigator & Patient Population Matching.
Conduct targeted research to align studies with:
o Investigator expertise
o Existing and potential patient populations
o Diagnosis mapping using ICD frameworks
Support identification of high-probability enrollment scenarios based on:
o Disease prevalence
o Site capabilities
o Historical performance indicators
5. Strategic Intelligence & Market Analysis.
Monitor and interpret trends across therapeutic areas:
o Emerging indications
o Sponsor investment patterns
o Competitive site activity
Analyze datasets and visual trends to:
o Identify high-value therapeutic opportunities
o Provide strategic recommendations to leadership
Produce insight summaries and pipeline reports for executive review.
6. Targeted Outreach Strategy Development.
Develop highly tailored outreach approaches for Sponsors and CROs:
o Align messaging with:
Study protocol specifics
Investigational product characteristics
Target patient populations
o Customize communication based on stakeholder type:
Sponsor executives
Clinical operations teams
CRO representatives
Ensure all outreach reflects clinical relevance, operational readiness, and strategic fit.
7. Contact Identification & Relationship Mapping.
Identify and validate key decision-makers using:
o LinkedIn
o GlobalData
o Sponsor/CRO websites
o RocketReach
o Advanced search methodologies
Build and maintain a clean, structured contact database for outreach execution.
8. SOP Adherence & Operational Compliance.
Execute all responsibilities in strict accordance with organizational SOPs:
o Naming conventions
o Documentation standards
o Workflow processes
Ensure audit-ready documentation of all pipeline activities and evaluations.
Required Skills & Technical Proficiency:
Systems & Tools.
Advanced proficiency in:
o Microsoft Excel (trackers, data analysis, pipeline management)
o Microsoft Word
o G-Suite (Docs, Sheets, Drive)
o SharePoint & OneDrive
o Microsoft Outlook
o Dropbox
o Microsoft Teams / Zoom
Core Competencies:
Strong analytical capability (data interpretation, pattern recognition, trend analysis)
High attention to detail and organizational discipline
Ability to synthesize complex clinical and market data into clear recommendations
Strong written and verbal communication skills
Research-driven mindset with structured, repeatable workflows
Ability to rapidly learn clinical terminology, therapeutic areas, and protocol structures
Preferred Qualifications:
Experience in clinical research, CROs, or healthcare business development
Familiarity with:
o Clinical trial design and phases
o ICD coding systems
o Therapeutic areas such as metabolic disease, GI, wound care, or cardiovascular conditions
Experience using clinical intelligence platforms and pipeline tools
Key Performance Indicators (KPIs):
Volume and quality of identified trial opportunities
Pipeline growth rate and alignment with organizational priorities
Accuracy and depth of Sponsor and study evaluations
Conversion of identified opportunities to feasibility engagement
Quality and effectiveness of targeted outreach strategies
Timeliness and completeness of pipeline tracking and reporting
Role Boundaries (Explicit Exclusions):
No responsibility for:
o Budget development
o Contract negotiation
o Financial feasibility analysis
Position Impact:
This role functions as a strategic intake and qualification layer within the clinical trial acquisition funnel—directly influencing the organization’s ability to:
Secure high-quality studies
Optimize enrollment potential
Align with Sponsors that match long-term growth strategy
Location: Df, Mexico City, Mexico
About Us:
Angel City VA is a healthcare provider with a strong commitment to delivering exceptional medical services to patients and healthcare practitioners across the United States. Founded by a renowned doctor and a leading figure in the Clinical Research space, we have a deep-rooted understanding of the industry. We are currently in search of a dedicated and proficient Medical Virtual Assistant to become part of our team. This role offers an outstanding chance for individuals who share our passion for healthcare and exhibit exceptional organizational and communication skills.
Job Overview:
We are seeking an experienced and detail-oriented Bookkeeper to join our team of skilled virtual assistants. The ideal candidate will have a strong background in bookkeeping, a thorough understanding of US accounting practices, and a demonstrated ability to support US-based clients effectively. While experience in the healthcare space is highly desirable, we welcome candidates from diverse backgrounds who are eager to learn and contribute to our clients' success.
Responsibilities:
Manage and maintain financial records, including accounts payable and accounts receivable.
Process and reconcile financial transactions and ensure accuracy in financial statements.
Prepare and submit regular financial reports, summaries, and analysis to clients.
Handle bank reconciliations and monitor cash flow.
Assist clients in budgeting and financial planning.
Collaborate with clients and internal teams to ensure compliance with tax regulations.
Help clients streamline financial processes and improve overall efficiency.
Provide support and guidance to clients on financial matters.
Requirements:
1+ years of proven experience in US bookkeeping and accounting roles
Candidate MUST be comfortable doing graveyard shift (MNL TIME) on a Fulltime basis.
Candidate MUST be proficient in using QuickBooks.
Candidate MUST have an Accounting Degree.
Excellent understanding of financial statements, balance sheets, and income statements.
Strong attention to detail and accuracy in data entry and financial record keeping.
Effective communication skills, both written and verbal.
Ability to work independently and meet deadlines in a remote setting.
What We Offer:
Competitive compensation based on experience and qualifications.
One of the best HMO Card in the business
Opportunity to be part of a dynamic and compassionate team.
Professional development and learning opportunities.
Remote work environment that allows you to contribute from the comfort of your own space.
At Angel City VA, we are committed to fostering an inclusive and diverse workplace. We encourage applications from candidates of all backgrounds and experiences.
Location: Mexico
📢
Now Hiring: Remote Business Development Specialist – Clinical Trials (Part-Time/Full-Time)
📢
Are you a results-driven professional with a passion for healthcare and sales? Join our team as a
Business Development Specialist
and help expand our clinical trials network!
🔹
Position:
Remote Business Development Specialist – Clinical Trials
🔹
Type:
Part-Time or Full-Time (Flexible)
🔹
Location:
Remote
Responsibilities:
✅ Identify and engage potential clients, including medical practices, hospitals, and research centers
✅ Build and maintain strong relationships with key decision-makers
✅ Develop and implement strategic sales plans to drive growth
✅ Collaborate with internal teams to ensure seamless onboarding of new clients
✅ Stay updated on industry trends and clinical trial opportunities
Requirements:
✔ Experience in business development, clinical research (Mandatory)
✔ Strong communication and negotiation skills
✔ Self-motivated and goal-oriented
✔ Ability to work independently in a remote setting
Why Join Us?
🌎 100% remote flexibility
🤝 Opportunity to make a real impact in clinical research
Ready to grow with us? Apply now and be part of an innovative team transforming clinical trials! 🚀
Location: Mexico
We are seeking a proactive and relationship-driven Client Relationship Manager to serve as the primary point of contact for our clients, ensuring exceptional service, client satisfaction, retention, and growth. The ideal candidate is highly organized, professional, and experienced in managing client relationships in a fast-paced environment. This position is initially part time, with the potential to transition into a full-time role based on performance and business needs.
This position reports directly to the Director of Operations and the Chief Operations Officer (COO) and works closely with the Virtual Assistant Manager and other members of the Client Relationship Team. Experience in Business Development, Account Management, Staffing, Healthcare, or BPO services is highly preferred and will be considered a strong advantage.
Key Responsibilities:
• Serve as the primary liaison between clients and ACVA.
• Conduct regular client check-ins to ensure satisfaction and identify opportunities for improvement.
• Build and maintain strong, long-term relationships with clients.
• Address client concerns, questions, and escalations promptly and professionally. • Monitor client satisfaction and implement retention strategies.
• Coordinate with internal teams to ensure client expectations are met.
• Prepare and deliver client reports, updates, and performance reviews.
Account Growth & Business Development
• Identify opportunities to expand services within existing client accounts.
• Support business development initiatives through relationship building and networking.
• Participate in client discovery calls and needs assessments.
• Assist in preparing proposals, presentations, and service recommendations.
• Collaborate with leadership to develop strategies for client retention and growth.
• Generate referrals and identify potential new business opportunities.
Team Coordination
• Work closely with Operations, Recruitment, and Virtual Assistant teams.
• Ensure smooth onboarding of new clients and successful placement of Virtual Assistants.
• Monitor client feedback and communicate improvement opportunities internally.
• Follow up on action items and ensure timely resolution of client requests.
Qualifications Required
• 3+ years of experience in Client Relations, Account Management, Customer Success, or a similar role.
• Excellent verbal and written English communication skills.
• Strong organizational and time-management abilities.
• Ability to manage multiple clients and priorities simultaneously. • Strong problem-solving and conflict-resolution skills.
• Proficiency with CRM systems, Microsoft Office, Google Workspace, and communication platforms.
• Bilingual English and Spanish skills are desirable.
• Must be able to successfully pass a background check.
• Must provide reliable professional references.
•Strong ability to collaborate with cross-functional teams in a remote work environment.
Preferred
• Experience in Business Development or Sales.
• Experience working with staffing agencies, healthcare organizations, virtual assistant companies, or BPO environments.
• Experience managing remote teams.
• Knowledge of client retention and account growth strategies.
Key Competencies
• Relationship Building • Customer Service Excellence • Business Development Mindset • Communication Skills • Accountability • Attention to Detail • Strategic Thinking • Follow-Up and Execution • Professionalism
Compensation
• Competitive compensation based on experience.
• Remote work environment.
• Opportunities for growth and advancement within the organization.
Location: Mexico City, Mexico
About Us:
Angel City VA is a healthcare provider with a strong commitment to delivering exceptional medical services to patients and healthcare practitioners across the United States. Founded by a renowned doctor and a leading figure in the Clinical Research space, we have a deep-rooted understanding of the industry. We are currently in search of a dedicated and proficient Medical Virtual Assistant to become part of our team. This role offers an outstanding chance for individuals who share our passion for healthcare and exhibit exceptional organizational and communication skills.
Responsibilities:
Assist medical professionals with administrative tasks such as scheduling appointments, managing patient records, and handling billing and insurance matters.
Handle patient inquiries and provide accurate and empathetic responses.
Coordinate with healthcare providers to ensure seamless patient care.
Prepare and update medical documents, reports, and correspondence.
Manage electronic health records (EHR) and maintain patient confidentiality.
Collaborate with medical staff to organize virtual medical consultations.
Perform basic medical research and assist in creating medical content.
Requirements:
Proven experience as a Medical Assistant, Medical Secretary, or similar role.
Proficiency in medical terminology and understanding of medical procedures.
Excellent communication skills, both written and verbal.
Strong organizational skills and attention to detail.
Ability to work independently and manage tasks efficiently.
Proficiency in using medical software, EHR systems, and Microsoft Office Suite.
Comfortable with virtual communication tools such as Zoom or Skype.
High-speed internet connection and a reliable computer setup.
Preferred Qualifications:
Medical Assistant certification or related healthcare certification.
Previous experience with telemedicine platforms.
Knowledge of medical billing and insurance processes.
Familiarity with HIPAA regulations and patient data privacy.
What We Offer:
Competitive compensation based on experience and qualifications.
HMO Card
Opportunity to be part of a dynamic and compassionate team.
Professional development and learning opportunities.
Remote work environment that allows you to contribute from the comfort of your own space.
At Angel City VA, we are committed to fostering an inclusive and diverse workplace. We encourage applications from candidates of all backgrounds and experiences.
Mexico City, Mexico; We encourage applications from candidates of all backgrounds and experiences
Location: Mexico
Position Summary:
The Patient Recruiter is responsible for identifying, engaging, and guiding prospective participants through the clinical trial recruitment process. This role serves as the primary point of contact for patient outreach, protocol-specific pre-screening, scheduling, and ongoing follow-up to support enrollment goals across multiple clinical studies. Working closely with Clinical Research Coordinators, investigators, and operational leadership, the Patient Recruiter ensures qualified participants are recruited, informed, and prepared for study participation while delivering an exceptional patient experience.
The position operates in a structured, metrics-driven environment where performance is measured by outreach activity, enrollment contribution, patient engagement, pipeline management, documentation quality, and responsiveness. Success in this role requires exceptional communication skills, organization, accountability, attention to detail, and the ability to build trust with prospective participants while consistently executing defined recruitment processes in compliance with Good Clinical Practice (GCP), HIPAA, and organizational standards.
Role and Responsibilities:
Execute all patient recruitment, outreach, pre-screening, scheduling, and follow-up activities in accordance with study protocols, Good Clinical Practice (GCP), HIPAA, and site standard operating procedures.
Maintain accountability for individual recruitment performance metrics, including outreach activity, qualified referrals, enrollment contribution, documentation quality, and follow-up completion.
Consistently follow approved recruitment workflows, communication standards, and patient engagement processes to ensure a consistent experience across all studies and locations.
Protect patient confidentiality and data integrity by accurately documenting recruitment activities, eligibility discussions, and patient communications in real time.
Escalate recruitment barriers, patient concerns, scheduling conflicts, or operational risks promptly to support enrollment goals and study timelines.
Customer Experience
Serve as the primary point of contact for prospective clinical trial participants, ensuring every interaction is professional, respectful, and patient-centered.
Educate prospective participants about clinical research opportunities, study expectations, and participation requirements while maintaining ethical and regulatory standards.
Build trust and rapport through consistent communication, active listening, and timely follow-up throughout the recruitment process.
Provide a positive, supportive experience that encourages participant engagement while respecting each individual's decision regarding study participation.
Collaborate with Clinical Research Coordinators and clinical staff to ensure a seamless transition from recruitment through study enrollment.
Technical Performance and Precision
Execute high-volume outbound and inbound recruitment activities using approved communication methods, including phone, email, text messaging, physician referrals, and community outreach initiatives.
Conduct structured pre-screening interviews using protocol-specific eligibility criteria and approved recruitment scripts.
Schedule and coordinate participant screening appointments while maintaining accuracy, efficiency, and minimal scheduling gaps.
Maintain an organized recruitment pipeline, ensuring every prospective participant has a documented status, next action, and follow-up timeline.
Accurately document all outreach activities, patient communications, scheduling updates, and recruitment outcomes within designated electronic systems.
Monitor recruitment metrics, identify trends, and recommend opportunities to improve outreach effectiveness and enrollment performance.
Support recruitment initiatives, community engagement activities, physician outreach, and marketing campaigns designed to increase participant awareness and study enrollment.
Coordinate closely with Clinical Research Coordinators to ensure qualified participants are appropriately transitioned into the study enrollment process.
Identify recruitment challenges and proactively recommend solutions to improve enrollment efficiency and participant retention.
Learning and Professional Development
Maintain a working knowledge of clinical research processes, study protocols, patient recruitment strategies, and applicable regulatory requirements.
Participate in required training and demonstrate the ability to apply new knowledge and recruitment best practices to daily responsibilities.
Continuously improve communication, patient engagement, objection handling, and recruitment effectiveness through ongoing coaching and professional development.
Seek feedback, monitor individual performance metrics, and implement continuous improvement strategies to enhance recruitment outcomes.
Contribute to a collaborative, patient-focused culture that supports operational excellence and continuous improvement.
Qualifications
Education and Experience Required
High school diploma or equivalent required; associate's or bachelor's degree in healthcare, business, communications, marketing, or a related field preferred.
Minimum of one (1) year of experience in patient recruitment, healthcare outreach, customer service, healthcare sales, call center operations, clinical research recruitment, or a similar patient-facing role.
Demonstrated experience working in a structured, performance-driven environment with measurable goals and accountability.
Excellent verbal and written communication skills with the ability to build rapport and effectively engage diverse patient populations.
Strong organizational and time management skills with the ability to manage multiple priorities and maintain accurate records.
Preferred
Experience recruiting participants for clinical research studies or healthcare programs.
Knowledge of clinical research processes, Good Clinical Practice (GCP), HIPAA, and patient privacy requirements.
Experience using Clinical Trial Management Systems (CTMS), Customer Relationship Management (CRM) systems, Electronic Medical Records (EMR), or similar databases.
Experience with patient scheduling, lead management, or healthcare navigation.
Bilingual communication skills (English/Spanish) or proficiency in another language reflective of the patient population served
Work is performed primarily within a clinical research site environment supporting active clinical trials. The role may require flexibility in scheduling to support study visits, sponsor meetings, or operational deadlines. Prime Clinical Research reserves the right at its discretion to request the employee to perform duties that are not listed. The company may use this position description to evaluate the employee's performance or make other appropriate job-related decisions.
Location: Mexico
Job Description
Role Purpose:
We are looking for a Clinical Research Support professional to assist with study start-ups, contracts
and budgets, patient visit coordination, and ensuring a positive patient experience throughout study participation.
This position will provide additional support to the Site Manager, by assisting with day-to-day clinical research tasks remotely. The goal of the role is to provide reliable and efficient administrative and research support, help complete tasks more quickly, improve turnaround times, and streamline the overall workflow of the research site.
Key Responsibilities:
• Patient visit coordination and scheduling
• IRB submissions and related regulatory documentation (electronic source)
• Vendor and facility coordination
• Budget negotiation and follow-up
• Contract coordination and tracking
• ICF (Informed Consent Form) documentation and management
• Study start-up support
• Maintaining and organizing study documentation
• Following up on outstanding tasks and ensuring items are completed on time
Required Skills / Experience:
The role requires a strong understanding of clinical research workflows and processes, including IRB submissions, informed consent forms (ICFs), paper source documentation, budgets, and contracts. The selected candidate will also support the site as it transitions to an eSource system, which is expected to take place within the next three months. Our site currently uses Google Workspace (G Suite) and Microsoft Tools for its day-to-day operations, so familiarity with these tools is preferred.
Non-Negotiables (Hard Requirements):
• Diligent, detail-oriented, and consistent in following through on assigned tasks.
• VA should have a solid understanding of clinical research processes and be able to work independently
while ensuring tasks are completed accurately and on time.
• Strong accountability, organization, and proactive communication are essential
Tools / Systems & Compliance:
Google Workspace (G Suite)
Microsoft Tools
Preferably Spanish speaking candidates
Location: Mexico
Position:
Insurance Verification and Medical Scheduler
Location:
Remote (Preferably LATAM)
Type:
Full-Time, Long-Term Position
Schedule:
9:30 AM to 6:00 PM PST
Pay Rate:
$7 per hour
About Us:
We are looking for a insurance verification and medical scheduling representative to join our team. If you are bilingual in English and Spanish, have a strong background in insurance and scheduling, and are seeking a long-term role, we want to hear from you!
Key Responsibilities:
Conduct insurance verifications efficiently and accurately.
Schedule medical appointments and manage scheduling conflicts.
Handle inbound and outbound calls professionally.
Provide excellent customer service to patients and healthcare providers.
Maintain detailed and organized records of interactions and transactions.
Requirements:
Experience:
Must have prior experience in insurance verification and medical scheduling.
Language:
Must be fluent in both English and Spanish.
Availability:
Must be available to work full-time from 9:30 AM to 6:00 PM PST. This position requires full commitment; candidates cannot have a second job.
Long-Term Commitment:
We are looking for candidates who are interested in a long-term position, not short-term employment.
What We Offer:
Opportunity to work with a dynamic and supportive team.
Long-term employment with room for growth and development.
Angel City VA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Location: Mexico
Job Summary
The Labeling Operations Manager (LOM), Associate provides operational support for the initial creation and relevant updates to labeling documents, including Core Data Sheets (CDS), United States Package Inserts (USPI), Summary of Product Characteristics (SPC) for products registered in the EU via Centralized, Mutual Recognition or Decentralized Procedures, and their associated Patient Labeling Documents.
The LOM, Associate will be knowledgeable of labeling guidance and policies related to technical and formatting requirements, such as the QRD template and PLR format, and will raise awareness of important factors to consider when revising the label.
The LOM, Associate provides project management to the Labeling Team throughout the labeling review and approval process through notification to stakeholders, ensuring that documents are produced in a timely manner according to internal SOPs and external regulatory requirements. This includes setting clear targets, ensuring Labeling Teams are aware of review and approval timelines, and following up with team members so deliverables remain on target for internal and external deadlines.
Job Responsibilities
Support the review and delivery of labeling documents and their associated Patient Labeling Documents. The LOM, Associate supports non-complex products and projects.
Labeling Operations Manager - Associate 1
Provides operational support for project tasks, including:
Prepare comparison tables for labeling team discussions.
Generate necessary renditions, such as clean and marked PDF and clean and marked Microsoft Word, and bookmark renditions as appropriate.
Facilitate document management workflows through the appropriate document management system.
Finalize documents after QC.
Notify internal stakeholders of the availability of labeling documents.
Ensure compliance with Company submission standards, policies and procedures. Ensure all actions follow applicable SOPs and associated documents so that high-quality delivery and compliance are maintained.
Labeling Operations Manager - Associate 2 (in addition to Associate 1)
Provides operational support for simple projects, including:
Consolidate comments from Labeling reviewers and Regulatory Authorities.
Edit and format labeling documents and ensure compliance with the appropriate template, such as QRD or PLR.
Update and maintain the CDS log.
Set clear targets for review and approval timelines using effective project management. Follow up with Labeling Team members to ensure deadlines are met.
Ensure appropriate tracking of labeling projects through defined procedures and optimal use of systems.
Provide shadowing opportunities to Trainee LOMs.
Qualifications / Skills
Qualifications and skills necessary for performance of responsibilities, including education, relevant experience, licenses, certifications, and technical and managerial skills.
Qualifications
Education
Bachelor's degree required, preferably in a science or life sciences-related field.
0-2 years of practical experience.
Labeling Operations Manager - Associate 1
Experience and Attributes
Excellent written and verbal communication skills.
Complete fluency in English.
Proven strength in logical, analytical and writing ability.
Interpersonal and Communication Skills
Clear and effective written and verbal communication skills.
Technical Skills
High attention to detail.
Systems and Document Compilation Skills
Excellent computer skills and proficiency with Microsoft Word and similar applications.
Labeling Operations Manager - Associate 2 (in addition to Associate 1)
Experience and Attributes
Identifies and resolves problems proactively.
Project Management Capability and Organizational Skills
Demonstrated project management skills and attention to detail.
Ability to assess and manage project timelines.
Ability to multitask, prioritize and manage multiple projects.
Ability to identify and resolve problems proactively.
Appropriate decision-making, including issue escalation to the Global Labeling Lead (GLL) and other appropriate stakeholders.
Interpersonal and Communication Skills
Ability to liaise with stakeholders using effective means of communication.
Technical Skills
Ability to apply labeling regulatory guidance on formatting requirements.
Ability to consolidate comments from multiple sources, such as emails and meeting minutes.
Knowledge of labeling guidance and policies related to technical and formatting requirements, such as the QRD template and PLR format.
Systems and Document Compilation Skills
Excellent computer skills and proficiency with Microsoft Word and similar applications.
Ability to prepare submission-ready documents.
Organizational Relationships
Provide the primary groups or key roles with which this role interacts regularly, including external interactions as appropriate.
The Labeling Operations Manager, Associate reports to the Labeling Operations Manager, Team Lead.
Location: Anywhere; Europe, Middle East, Africa (EMEA); Asia-Pacific (APAC); North America, South America (AMER)
Workplace: Remote
ABOUT US
Circle is building the world’s leading AI-powered, all-in-one platform for digital businesses. We make it possible for creators, coaches, educators, and businesses to bring together their audience with engaging discussions, live streams, events, chat, courses, and payments — all in one place, all under their own brand.
We’re proud to be a fully remote company of around 270 (and growing!) team members from 30+ countries around the world. We seek exceptional individuals around the world, set them up to do the best work of their lives, and in turn, create a meaningful impact in their own lives. We don't track hours, but we do manage for high expectations very closely. We collaborate across time zones, are highly async, and like to document a lot.
Every year, we bring the whole company together in beautiful places around the world for our company offsites. So far, we’ve hosted offsites in Turkey, Portugal, Mexico, Thailand, Colombia, Italy, Ireland, and more, with still more to come!
Check out our Careers https://careers.circle.so/ page for more about working at Circle.
ABOUT THE ROLE
As a Senior Brand Designer at Circle, you'll play a key role in shaping one of our most valuable assets—our brand.
This role sits within our Design Studio team—the creative engine behind all of Circle's marketing design—and focuses on evolving how Circle looks, feels, and communicates across every customer touchpoint. From product launches and campaigns to events, advertising, social, motion, and visual identity systems, you'll help create a brand that's instantly recognizable and impossible to ignore.
We're looking for someone with exceptional visual craft, outstanding creative taste, and experience building brands for modern software, AI, or technology companies. You understand how to communicate complex products through clear, compelling visual storytelling, creating work that's both strategically effective and visually memorable.
You'll think beyond individual assets, building scalable visual systems while constantly pushing the brand forward. Working closely with Marketing, Product Marketing, Motion, Content, and Leadership, you'll help define how Circle shows up to the world.
We're building a brand that stands alongside the very best in technology—not just one that's functional, but one that's instantly recognizable, culturally relevant, and sets the standard for modern software companies.
WHAT YOU'LL BE DOING
- Help define and evolve Circle's visual identity across every customer-facing touchpoint.
- Lead the creative direction for major product launches, campaigns, announcements, and strategic initiatives.
- Design scalable brand systems that work across web, social, paid advertising, events, presentations, email, video, and product marketing.
- Develop compelling visual narratives for new product launches, translating complex software and AI capabilities into simple, engaging brand experiences.
- Create campaign identities, illustrations, iconography, graphics, presentations, and launch assets that elevate the Circle brand.
- Develop storyboards and creative concepts for launch videos, motion pieces, and product announcements, collaborating closely with motion designers throughout production.
- Partner with Product Marketing, Content, Motion, and Leadership to define the visual direction for major company moments.
- Build reusable brand systems, templates, and creative frameworks that improve consistency and speed across the company.
- Continuously evolve Circle's design language by researching emerging trends across branding, AI, motion, and digital design.
- Present creative concepts confidently, communicate design rationale, and iterate based on feedback.
- Maintain exceptional attention to detail, ensuring every asset reflects the quality expected from the Circle brand.
- Research emerging AI-powered creative tools and identify opportunities to improve our design workflows.
WHAT YOU'LL NEED TO BE SUCCESSFUL
- Strong alignment with our values (find them on our Careers page if you haven't already).
- You are proficient in English (spoken, written, and reading) at a CEFR Level C2 / ILR Level 5.
- 5+ years of experience as a Brand Designer, Visual Designer within software, AI, or technology companies.
- A portfolio demonstrating exceptional brand design across campaigns, product launches, visual identities, and digital experiences.
- Experience building and evolving brands for modern software companies, with a strong understanding of how to communicate complex products through simple, engaging design.
- Strong understanding of SaaS, AI, and technology design trends, with an eye for where modern brands are heading—not just where they are today.
- Experience developing creative concepts and storyboards for product launches, brand films, motion graphics, or campaign videos.
- Experience collaborating closely with motion designers and understanding how static design translates into animation and storytelling.
- Exceptional typography, composition, colour, layout, and visual storytelling skills.
- Advanced proficiency in Figma and Adobe Creative Suite.
- Strong understanding of scalable design systems and visual identity frameworks.
- Excellent communication skills—you can confidently present ideas, explain creative decisions, and collaborate asynchronously across teams.
- Highly organised, proactive, and comfortable managing multiple creative projects simultaneously.
- Curiosity around AI-powered creative workflows and excitement to experiment with emerging technologies.
- You obsess over craft and sweat every detail, while always thinking about the bigger picture—how every asset contributes to building a memorable, category-defining brand.
COMPENSATION & BENEFITS
Circle offers U.S.-benchmarked compensation globally, equity in the company with ongoing refresh grants, and 35 days of paid time off each year.
We’re a remote-only team that comes together twice a year for company retreats in incredible destinations around the world. Alongside incredible flexibility and autonomy, we offer a benefits package that supports health, wellbeing, and professional growth. Learn more in our Candidate Hub. https://circleco.notion.site/circle-candidate-hub
LEARN MORE
- Candidate Safety & Interview Process Notice https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b780e5b681c4d56b962790
- Diversity, Equity & Inclusion https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b7807a8e3ff5c25a1d93ba
- How We Use Candidate Data https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b780e49e98f390eec6bb51
- Equal Employment Opportunity https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b7807a967dea67e68f31f0
- Visit our Candidate Hub https://circleco.notion.site/circle-candidate-hub to learn more about working at Circle, our benefits, and our hiring process.
Mexico
Df, Mexico City, Mexico; While experience in the healthcare space is highly desirable, we welcome candidates from diverse backgrounds who are eager to learn and contribute to our clients' success; We encourage applications from candidates of all backgrounds and experiences
Mexico
Mexico
Mexico
УдалённоseniorWe collaborate across time zones, are highly async, and like to document a lot; Europe, Middle East, Africa (EMEA); Asia-Pacific (APAC)