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Location: London, United Kingdom Workplace: remote We’re looking for an experienced Payroll Accounting Manager to join our team and take ownership of payroll accounting operations, ensuring accuracy, compliance, and timely reporting across multiple markets. Key Responsibilities Act as the primary preparer in month-end and quarter-end close calendar, checklist, and reconciliations, and lead the accounting team in monthly and quarterly close flux presentations with management. Take full ownership of payroll accounting functions, including processing, reconciliation, compliance, and reporting. Design and implement robust accounting procedures, internal controls, and compliance mechanisms that align with accounting policies and regulations. Drive the development and deployment of accounting process improvements, with a focus on automation, efficiency, and scaling for company growth. Develop and maintain technical accounting expertise in areas including payroll accounting compliance, processes, and controls. Draft comprehensive accounting policies by leveraging US GAAP technical accounting guidance and collaborating with cross-functional stakeholders. Proactively identify inefficiencies in existing accounting processes and design innovative solutions to address them. Partner with external auditors to facilitate smooth audit processes and ensure timely completion of deliverables. Assist with processing the Company's employee equity grants. Skills, Knowledge & Expertise Have 7+ years of progressive accounting experience, preferably in startup or high-growth environments, including 3+ years of experience in a public company. Hold a Bachelor’s degree in Accounting or Finance, with CPA certification (or equivalent) preferred. Have demonstrated experience with payroll accounting and related compliance requirements Possess a proven track record of successfully leading process improvement initiatives and system implementations. Are proficient in NetSuite or similar accounting software, with experience in financial systems integration. Exhibit exceptional organizational skills with the ability to prioritize and manage multiple workstreams effectively. Have keen attention to detail and unwavering commitment to accuracy. Are a self-starter who is able to work independently, identify issues, and implement solutions without significant oversight. Possess strong analytical skills with the ability to synthesize complex financial information into actionable insights. Have excellent verbal and written communication skills for cross-functional collaboration. Strong Candidates May Have: Experience working in a fast-paced startup environment, particularly in the technology sector. Successfully led accounting system implementations or major upgrades. Expertise in developing and documenting streamlined processes that scale with company growth. Experience with creating automation solutions for accounting workflows. Experience thriving in ambiguity and excelling at developing structure in unstructured environments. Proven track record of identifying inefficient processes and implementing innovative solutions. A proactive approach to anticipating and solving problems before they escalate. Ability to balance strategic thinking with tactical execution. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Abu Dhabi, United Arab Emirates Workplace: remote We’re looking for an experienced Payroll Accounting Manager to join our team and take ownership of payroll accounting operations, ensuring accuracy, compliance, and timely reporting across multiple markets. Key Responsibilities Act as the primary preparer in month-end and quarter-end close calendar, checklist, and reconciliations, and lead the accounting team in monthly and quarterly close flux presentations with management. Take full ownership of payroll accounting functions, including processing, reconciliation, compliance, and reporting. Design and implement robust accounting procedures, internal controls, and compliance mechanisms that align with accounting policies and regulations. Drive the development and deployment of accounting process improvements, with a focus on automation, efficiency, and scaling for company growth. Develop and maintain technical accounting expertise in areas including payroll accounting compliance, processes, and controls. Draft comprehensive accounting policies by leveraging US GAAP technical accounting guidance and collaborating with cross-functional stakeholders. Proactively identify inefficiencies in existing accounting processes and design innovative solutions to address them. Partner with external auditors to facilitate smooth audit processes and ensure timely completion of deliverables. Assist with processing the Company's employee equity grants. Skills, Knowledge & Expertise Have 7+ years of progressive accounting experience, preferably in startup or high-growth environments, including 3+ years of experience in a public company. Hold a Bachelor’s degree in Accounting or Finance, with CPA certification (or equivalent) preferred. Have demonstrated experience with payroll accounting and related compliance requirements Possess a proven track record of successfully leading process improvement initiatives and system implementations. Are proficient in NetSuite or similar accounting software, with experience in financial systems integration. Exhibit exceptional organizational skills with the ability to prioritize and manage multiple workstreams effectively. Have keen attention to detail and unwavering commitment to accuracy. Are a self-starter who is able to work independently, identify issues, and implement solutions without significant oversight. Possess strong analytical skills with the ability to synthesize complex financial information into actionable insights. Have excellent verbal and written communication skills for cross-functional collaboration. Strong Candidates May Have: Experience working in a fast-paced startup environment, particularly in the technology sector. Successfully led accounting system implementations or major upgrades. Expertise in developing and documenting streamlined processes that scale with company growth. Experience with creating automation solutions for accounting workflows. Experience thriving in ambiguity and excelling at developing structure in unstructured environments. Proven track record of identifying inefficient processes and implementing innovative solutions. A proactive approach to anticipating and solving problems before they escalate. Ability to balance strategic thinking with tactical execution. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: New Delhi, India Workplace: remote We’re looking for an experienced Payroll Accounting Manager to join our team and take ownership of payroll accounting operations, ensuring accuracy, compliance, and timely reporting across multiple markets. Key Responsibilities Act as the primary preparer in month-end and quarter-end close calendar, checklist, and reconciliations, and lead the accounting team in monthly and quarterly close flux presentations with management. Take full ownership of payroll accounting functions, including processing, reconciliation, compliance, and reporting. Design and implement robust accounting procedures, internal controls, and compliance mechanisms that align with accounting policies and regulations. Drive the development and deployment of accounting process improvements, with a focus on automation, efficiency, and scaling for company growth. Develop and maintain technical accounting expertise in areas including payroll accounting compliance, processes, and controls. Draft comprehensive accounting policies by leveraging US GAAP technical accounting guidance and collaborating with cross-functional stakeholders. Proactively identify inefficiencies in existing accounting processes and design innovative solutions to address them. Partner with external auditors to facilitate smooth audit processes and ensure timely completion of deliverables. Assist with processing the Company's employee equity grants. Skills, Knowledge & Expertise Have 7+ years of progressive accounting experience, preferably in startup or high-growth environments, including 3+ years of experience in a public company. Hold a Bachelor’s degree in Accounting or Finance, with CPA certification (or equivalent) preferred. Have demonstrated experience with payroll accounting and related compliance requirements Possess a proven track record of successfully leading process improvement initiatives and system implementations. Are proficient in NetSuite or similar accounting software, with experience in financial systems integration. Exhibit exceptional organizational skills with the ability to prioritize and manage multiple workstreams effectively. Have keen attention to detail and unwavering commitment to accuracy. Are a self-starter who is able to work independently, identify issues, and implement solutions without significant oversight. Possess strong analytical skills with the ability to synthesize complex financial information into actionable insights. Have excellent verbal and written communication skills for cross-functional collaboration. Strong Candidates May Have: Experience working in a fast-paced startup environment, particularly in the technology sector. Successfully led accounting system implementations or major upgrades. Expertise in developing and documenting streamlined processes that scale with company growth. Experience with creating automation solutions for accounting workflows. Experience thriving in ambiguity and excelling at developing structure in unstructured environments. Proven track record of identifying inefficient processes and implementing innovative solutions. A proactive approach to anticipating and solving problems before they escalate. Ability to balance strategic thinking with tactical execution. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid We are looking for a Passenger Incentives Economics Manager to join our Marketplace Efficiency team and own the day-to-day operations of passenger incentives across inDrive markets. You will manage incentive budgets, operate and optimize discount and reward mechanics, analyze their impact on passenger growth and marketplace economics, and work closely with Analytics, Tech, Finance and Marketinh teams to make incentive management increasingly data-driven and automated. This is a hands-on role with a direct impact on the passenger side of the marketplace, offering the opportunity to work across multiple countries and emerging markets and influence how incentives are designed, allocated and scaled. Key Responsibilities Manage the weekly passenger incentives budget across countries and incentive mechanics, ensuring effective budget allocation and pacing. Operate and optimize the portfolio of passenger discounts, rewards and other monetary incentive mechanics based on business objectives and performance. Monitor incentive performance using data and dashboards, analyze uplift, incrementality, CPAR and net revenue impact, and identify opportunities to stop, scale or adjust initiatives. Work with Analytics and Tech to develop and improve tools, models, monitoring and automation for incentive management and budget allocation. Translate business needs into clear requirements and drive their implementation with analysts, engineers and product teams. Prepare regular performance insights and recommendations based on data. Continuously improve operational processes and move incentive management from manual decisions towards automated, algorithm-driven solutions. Skills, Knowledge & Expertise Degree in Economics, Finance, Business, or a closely related field is required. 3+ years of experience in operations, revenue management, growth, strategy, analytics or consulting. Hands-on experience with pricing, incentives, promotions or revenue management — including setting up initiatives, testing them and measuring their impact. Strong analytical skills and experience working with large datasets; advanced Excel skills. Solid understanding of unit economics, incrementality and A/B testing, including the use of control groups to measure the true impact of incentives. Understanding of marketplace dynamics and how passenger-side incentives can affect supply, demand and the driver side of the marketplace. Experience translating business needs into requirements for Product, Analytics or Tech teams and driving initiatives through to delivery. Strong ownership and execution skills, with the ability to structure ambiguous problems and make data-driven decisions. Strong stakeholder management and communication skills. Fluency in English. Would be a plus: Experience working across multiple countries or regions. SQL, Python or experience with BI tools such as Tableau or Power BI. Experience with loyalty, cashback or points-based products. Experience working with ML-driven targeting or recommendation systems. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Annual salary starting from 64 700 EUR Gross. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid We are looking for a QA Manager to join our team. In this role, you will lead QA Operations, drive the development and improvement of quality processes and standards, optimize regression testing, work with quality metrics, and promote automation and AI-powered approaches across QA. You will work closely with Engineering Platform and Product teams to strengthen quality ownership and build efficient, scalable QA processes across the organization. This is a hybrid role, with 2 days per week working from the office in Paphos or Limassol . Key Responsibilities Lead the QA Operations team, including team development and performance management Own and continuously improve regression testing processes for mobile applications Develop product quality processes and continuously improve their efficiency Own quality metrics, analyze trends and identify improvement opportunities Develop defect management, triage and escalation processes for critical issues Define and continuously improve testing guidelines, quality standards and common QA processes Drive the adoption of AI-powered approaches and automation across testing and quality processes Identify and scale opportunities to use AI to improve QA Operations efficiency and reduce manual effort Partner with Engineering Platform and Product teams to improve product quality and strengthen engineering ownership of quality Skills, Knowledge and Expertise 5+ years of experience in Quality Management / QA Lead Experience managing distributed or international teams Strong experience in organizing and optimizing regression testing Experience building, scaling and improving QA Operations processes Hands-on experience working with quality metrics and driving data-informed improvements Experience testing mobile applications on iOS and Android Good understanding of test automation across Unit, API and UI/E2E levels and shift-left testing principles Experience adopting AI tools, AI-assisted testing or other AI-powered approaches in software development and testing processes Ability to identify processes that can be automated or transformed with AI and drive such initiatives through implementation Strong stakeholder management skills and experience working closely with Engineering Platform and Product teams Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Annual salary from 90 700 EUR gross Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid inDrive is seeking a Head of Loyalty Product to own inDrive’s Loyalty product domain end-to-end, reporting to the Director of SuperApp and Growth Businesses Product. The core challenge is to build a loyalty proposition that customers genuinely value and that measurably changes behavior. That means increasing frequency, retention, cross-service engagement, and customer lifetime value while maintaining sustainable economics. This is not a role focused on running a rewards feature or promotional calendar. You’ll own Loyalty as a product domain and lead execution across multiple teams and markets. This happens in a highly cross-functional environment where many of the capabilities required to deliver the Loyalty experience sit outside your direct team. Key Responsibilities Own Loyalty product strategy and roadmap. Define and continuously evolve the product strategy and roadmap for Loyalty across inDrive. Identify where loyalty can create the greatest customer and business value, translate those opportunities into clear product priorities, and own the resulting product outcomes. Build the customer proposition. Design loyalty experiences and mechanics that customers understand, value, and actively engage with. Own the end-to-end customer journey - from discovery and enrollment through earning, benefits, redemption, progress, and ongoing engagement. Drive measurable changes in customer behavior. Build products that improve frequency, retention, engagement, and customer lifetime value. Establish clear hypotheses and success criteria and distinguish incremental behavior from activity that would have happened anyway. Connect product decisions to economics. Partner closely with Business and Analytics to understand the economics behind the product. Make informed trade-offs between customer value, engagement, cost, and long-term impact rather than optimizing individual product metrics in isolation. Build for an ecosystem. Develop loyalty experiences and capabilities that can work across multiple inDrive services, customer journeys, and markets. Balance reusable, scalable product capabilities with meaningful differences in local customer behavior and market economics. Lead experimentation. Build a rigorous experimentation approach around loyalty propositions, rewards, incentives, and customer experiences. Use behavioral data, segmentation, and personalization to continuously improve what value is offered, to whom, and when. Drive cross-functional execution. Work closely with Engineering, Design, Data, Marketing, CRM, and product teams across inDrive. Identify and manage critical dependencies, create alignment around priorities and requirements, and drive the cross-team execution needed to deliver the overall Loyalty product outcome. Build and lead the product team. Build, lead, and develop the Loyalty product team. Set a high bar for product discovery, prioritization, experimentation, execution, and accountability, and create an environment where strong product talent can grow. Build a strong measurement system. Establish the measurement framework for Loyalty together with Analytics, combining experimentation, customer insights, and business performance to determine what should scale, evolve, or stop. Skills, Knowledge and Expertise Loyalty, membership, subscription, or engagement product depth. You’ve built and scaled meaningful consumer loyalty, membership, subscription, rewards, or adjacent engagement products - not simply managed promotional campaigns. Strong consumer product background. You’ve built products in a scaled consumer technology environment such as mobility, delivery, marketplaces, e-commerce, travel, fintech, or another high-frequency digital category. End-to-end product ownership. You’ve owned a meaningful product area from strategy and discovery through execution, experimentation, and measurable customer and business outcomes. Behavior-change mindset. You understand how product mechanics, incentives, benefits, status, rewards, and customer experience influence behavior - and know how to distinguish genuine incremental impact from correlation. Strong commercial judgment. You can move fluently between customer experience and economics, understand unit economics and LTV, and make thoughtful trade-offs between growth, customer value, and cost. Experimentation depth. You have strong experience with controlled experimentation, segmentation, and behavioral data and use evidence to make product investment and prioritization decisions. Cross-product thinking. You’ve worked on products that span multiple customer journeys, business lines, or product teams and can create alignment and drive execution without relying solely on direct organizational authority. Multi-market experience. You’ve built or scaled consumer products across multiple countries or regions and understand how customer behavior, willingness to pay, incentives, and economics can differ across markets. 0-to-1 builder who can also scale. You’re comfortable starting with ambiguity, shaping a proposition, validating it with customers and data, and then turning what works into scalable product capabilities. Product leadership. You’ve led and developed product managers, can set a strong product bar, and are comfortable working with senior stakeholders across Product, Engineering, Business, Finance, Marketing, and other functions. Will be an advantage Experience building loyalty or membership products for a multi-service consumer ecosystem or super app. Experience with paid membership or subscription products. Experience with rewards, cashback, wallet, payments, or incentive systems. Experience with personalization, recommendations, CRM, or lifecycle decisioning. Marketplace or two-sided platform experience. Experience in high-growth emerging markets across LATAM, Central Asia, South Asia, Southeast Asia, or Africa. Experience taking a loyalty or membership proposition from initial launch to multi-market scale. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Annual salary from 116 500 EUR gross. Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: onsite You’ll handle sourcing and engagement for active vacancies, build long-term talent pools, and support research on market trends and talent availability. You’ll also collaborate with recruitment, employer brand, and people & culture teams. This position is a good fit if you enjoy research, structured sourcing, and working in an international, fast-paced environment. Key Responsibilities Manage the sourcing and engagement activities to fill the active vacancies: define the sourcing strategy suitable for a specific search. source relevant candidates through the various sourcing channels. engage and pre-screen the relevant candidates. Participate in building and developing the internal database to make it more efficient in terms of quick and effective reaction to emerging hiring needs. Build and maintain talent networks and pools for the key roles and locations you support, with a focus on long-term growth. Participate in cross-functional projects with the recruitment, employer brand, and other people and culture teams. Participate in the research tasks regarding the talent availability, compensation expectations, market trends, and competitor hiring practices. Skills, Knowledge & Expertise 2+ years of experience as a talent sourcer or a tech recruiter, in-house or in an agency. Working experience with sourcing techniques: Boolean search, X-ray search, and natural language search. Good knowledge of the different resources: LinkedIn, GitHub, Stackoverflow, Twitter, and others. Strong communication skills, both verbal and written. English level - not less than upper-intermediate. Ability to work with a large amount of information and switch between tasks quickly. Curiosity and persistence in solving tasks. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Lima, Peru Workplace: hybrid To be added Key Responsibilities Interacting with customers through phone calls and emails, providing explanations Resolving complaints and ensuring a high level of service. High quality and prompt resolution of incidents such as conflict situations, cases of sexual harassment and criminal incidents. Processing incoming requests from users in the admin. Panel data collection for incident analysis Provide suggestions for improving the quality of incident resolution and their reduction. Skills, Knowledge and Expertise High stress resistance. Ability to take Initiative. Ability to work with a large amount complex information. Ability to remain calm and make decisions under pressure, especially during high stress incidents. Teamwork & collaboration with colleagues. Experience in handling accidental cases would be a plus. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Mexico City, Mexico Workplace: hybrid As our Regional Operations Supervisor – Vehicle Branding , you will own the end-to-end lifecycle of our vehicle branding initiatives across Latin America—from vendor management to driver activation and financial governance. You will serve as the operational bridge between fleet partners, call center teams, agencies, and key internal departments (Legal, Procurement, Finance) to maximize brand presence on the road. Key Responsibilities Regional Campaign Execution: Oversee and manage vehicle branding projects end-to-end across multiple LATAM countries. Vendor & Fleet Management: Direct daily operations with external agencies, production vendors, and fleet partners for material manufacturing, wrapping, and quality control. Performance & KPI Tracking: Monitor and analyze monthly branding KPIs, wrap longevity, and campaign performance for each country and city. Driver Acquisition & Call Center: Manage call center workflows for driver outreach, wrap appointment scheduling, follow-ups, and driver onboarding. Incentives & Payouts: Structure, verify, and coordinate monthly driver branding incentives and payment distributions. Budget & Financial Governance: Manage branding budgets, Purchase Orders (POs), invoice matching, and monthly financial closures. Cross-Functional Alignment: Work closely with Legal, Procurement, and Finance on contracts, addendums, vendor onboarding, and payment processing. Reporting & Dashboards: Maintain and update operational trackers and reports for branded vehicles, driver statuses, payouts, and ROI. Expansion & Launches: Support new branding initiatives, strategic fleet partnerships, and city/country expansion launches across LATAM. Skills, Knowledge & Expertise Experience: 3+ years of experience in operations, project management, vendor management, logistics, fleet operations, or similar roles, ideally in a fast-paced, multi-country environment. Experience in Rideshare, Delivery, or Mobility tech is a huge advantage Geographic Scope: Proven track record working with or managing vendors and teams across LATAM markets. Financial & Analytical Skills: Experience managing budgets, POs, invoices, and tracking operational KPIs using Excel / Google Sheets. Vendor Control: Strong background in contract management, agency coordination, and physical production/wrap execution. Languages: Native/Fluent Spanish & Advanced English Soft Skills: Outstanding communication, cross-functional project management, problem-solving, and leadership abilities. Job Benefits Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: onsite We're looking for a cross-functional Project Manager to bridge our FinTech Product and Business teams, own a large share of country-level monetisation work, and support new market launches. You'll keep fintech initiatives moving by coordinating non-standard projects with Legal and Tax, and by building playbooks that stop recurring legal, tax, and regulatory issues from blocking product work. This is an individual contributor role that works closely with Legal, Tax, local business, Product, and Analytics/Strategy teams. Key Responsibilities Special fintech projects — Lead non-standard, cross-functional fintech product projects from start to finish. Define scope and timelines, coordinate the teams involved, flag dependencies and requirements early, and keep delivery on track. Unblocking product delivery — Identify what slows down or blocks fintech product initiatives across functions. Resolve issues with the relevant teams and escalate when needed so product work keeps moving. Playbooks & shared learnings — Turn recurring blockers, requirements, and their solutions into reusable playbooks. Share them across product and regional teams so the same issues don't come up again on future projects. Country monetization schemes — Own coordination with local business teams and supporting functions on designing and adjusting country-level monetization schemes. Identify where schemes need to change and drive those changes through to implementation. Monetization planning — Work with analysts and strategists to build monetization plans for each country or region, bringing together input from all relevant teams. New country launches — Support fintech launches in new markets by coordinating readiness across product, local business, and supporting functions. Skills, Knowledge & Expertise 4–6 years in project management, business operations, or fintech/product, ideally with multi-market exposure Proven track record of driving cross-functional projects to completion without direct authority Strong stakeholder management and communication skills Ability to turn ambiguous problems into clear plans, owners, and timelines Fluency in English and Russian Understanding of payment and monetization models is a plus Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: onsite We are seeking a bilingual Customer Support Specialist to handle omnichannel inquiries (phone, email, and chat) on a flexible 2-and-2 rotating schedule. In this role, you will quickly resolve customer issues, process returns and complaints, and accurately document every interaction within our CRM system. You will act as a vital bridge for user feedback, forwarding insights to relevant departments while keeping customers informed about their inquiry status. The ideal candidate possesses excellent oral and written communication skills in both Russian and Kazakh, maintaining a polite and professional dialogue at all times. Key Responsibilities Responding to phone calls, emails, and chat messages. Quickly and efficiently resolving customer issues. Processing returns, exchanges, and customer complaints. Keeping records of each interaction with customers. Updating customer information in the CRM system. Collecting and forwarding customer feedback to relevant departments. Informing customers about the status of their inquiries. Skills, Knowledge and Expertise Excellent oral and written communication skills for both Russian and Kazakh languages. Ability to conduct dialogue politely and professionally. Ability to work with large volumes of information. Attention to detail and accuracy in documentation. Proficiency in PC and basic office programs. Skills in working with CRM systems and other specialized software. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Bogotá, Colombia Workplace: hybrid inDrive is a global mobility platform built on fairness: passengers and drivers agree on the price together. We are building a Loyalty Program that rewards passengers for riding with us and gives them real value, not endless promotions. As Partnership Manager, Loyalty, you will own the benefits side of that program globally, across all of inDrive's markets. You will shape the value proposition across three types of benefits: external benefits co-funded by banks, financial groups and consumer brands; internal benefits funded by inDrive; and product benefits built into the app. You will bring partners on board and turn conversations into signed agreements that work in practice, and you will run experiments across all three until we find the mix that passengers actually adopt. You will be the first dedicated hire on this workstream, reporting directly to the Global Director of Loyalty. Disclaimer: CVs in Spanish will NOT be considered. Key Responsibilities Build and prioritize the global partner pipeline, with local depth in your region, choosing partners by fit with the program rather than by the volume they offer. Lead negotiations with Strategic Alliances teams at banks and financial groups, and guide them through their internal approvals (Risk, Legal, Product, Finance). Structure and negotiate term sheets, campaign terms and settlement mechanics together with our Legal and Finance teams. Shape the value proposition for external benefits (partner-funded) and internal benefits (inDrive-funded), and keep both coherent for the passenger. Champion product benefits internally: build the case with Product and other teams so that app features become part of the loyalty offer. Run the experimentation across all benefit types, from hypothesis to test design and readout, until we find the sweet spot of adoption. Work with Product and Fintech teams so every agreement can run on our native product and wallet. Define the partner offer catalog and the criteria for turning down offers that do not give passengers fair value. Track benefit and partner performance (adoption, redemptions, incrementality, return for both sides) and report it to leadership. Represent inDrive in front of partner executives across our markets. Skills, Knowledge & Expertise 6 to 10 years in partnerships, strategic alliances or business development, with at least 3 in loyalty, cashback, fintech, payments, super-apps or marketplaces. A track record negotiating co-funded campaigns or agreements with external funders such as banks, card issuers or large consumer brands. Experience working with Strategic Alliances teams at banks or financial groups and navigating their internal approval chain. Experience structuring deals with Legal and Finance: term sheets, campaign terms, settlements. Hands-on experience designing and running experiments on benefits or offers (A/B tests, pilots) and acting on the results. Comfort with data: you read redemption dashboards and understand incrementality and campaign ROI. Fluent Spanish and English. How you work You influence without authority, moving several internal teams and an external partner at once. You translate between worlds: you can explain our model to a bank and a bank's request to our Legal and Finance teams. You have the judgment to say no to volume that does not serve passengers, and the tact to keep the relationship. You are comfortable building from zero, with no closed playbook. You communicate clearly with executives and work autonomously through long negotiation cycles. You care about fair value for passengers, not only about the size of the funding. Nice to have Experience inside a bank, card issuer or fintech, or an existing network in one or more of inDrive's markets. Knowledge of banking and fintech ecosystems in emerging markets across Latin America, Asia or Africa. Experience with both funding models: partner prefunds the incentive, or the platform advances it and settles later. Background in ride-hailing, delivery or mobility. Having launched a partner program from scratch. Interest in purpose-driven initiatives. Location and team Scope: Global. You will build partnerships and benefits across inDrive's markets in Latin America, Asia, Africa and beyond. Location: Peru, Colombia or Mexico. We will prioritize candidates with a network in Peru or Colombia. Reports to: Global Director of Loyalty. Works with: Product, Fintech, Legal, Finance and the corporate Partnerships team, on a global, English-speaking team.

Location: Lima, Peru Workplace: hybrid To be added Key Responsibilities Responding to phone calls, emails, and chat messages. Quickly and efficiently resolving customer issues. Processing returns, exchanges, and customer complaints. Keeping records of each interaction with customers. Updating customer information in the CRM system. Collecting and forwarding customer feedback to relevant departments. Informing customers about the status of their inquiries. Skills, Knowledge and Expertise Ability to conduct dialogue politely and professionally. Ability to work with large volumes of information. Attention to detail and accuracy in documentation. Proficiency in PC and basic office programs. Skills in working with CRM systems and other specialized software. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Sao Paulo, Brazil (Sao Paulo) Workplace: hybrid As a Driver Marketing Specialist, you will own driver marketing in Brazil, from insights and communication strategy to campaign launches in the market. You'll work closely with the Driver Operations, Brand, Analytics, and regional marketing teams, and you'll have real influence on the growth of one of our key markets. Key Responsibilities Turn BHT and competitor insights into clear recommendations for driver positioning, messaging, and campaigns; create and execute communication plans, and manage the driver marketing budget. Measure the impact of marketing activities through pre/post studies and ad testing, and connect brand KPIs with business results such as sign-ups and retention. Align with the Driver Ops team on acquisition campaigns, referral programs and lifecycle communications, so that all driver touchpoints stay consistent with the brand strategy. Lead 360 campaign launches and marketing activities in the market. Skills, Knowledge & Expertise 2+ years of experience in marketing, ideally in ride-hailing, delivery, marketplaces or other two-sided platforms. A solid understanding of brand health tracking. A deep understanding of the Brazilian market, plus strong cross-functional skills to align several teams around one brand vision. Strong planning skills, the ability to adapt quickly to changing market conditions, and confidence in making decisions. English B2+ Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: hybrid We are looking for a Research Specialist to help shape marketing and product decisions across 47 countries through customer research and data-driven insights. You will partner with teams across the business to explore customer needs and business questions, independently manage research projects from defining the approach to presenting findings, and combine quantitative and qualitative data to uncover meaningful patterns and opportunities. The role involves working with both research agencies and in-house tools, as well as contributing to ongoing research initiatives across different business areas. Key Responsibilities Informational and research support of marketing and product initiatives and decisions. Helping to solve business tasks connected with understanding clients. Participating in activities concerning supporting current tracking studies (BHT, CHURN) for several verticals (delivery, finance). Conducting ad-hoc full cycle research projects (from setting tasks together with the internal client and choosing methodology to results presentation and feedback implementation. Carrying out researches with the aid of both DIY tools and research agencies including: Filling in on updating briefs, defining the methodology and research design, briefing the agency, controlling tools quality, project flow and reporting. Providing analytical, data based insights and recommendations for the defined business task, presenting the results to the team or organizing of the presentation When using DIY, creating the tools, analytics and reporting (analytical note or full report) Keeping the research repository updated with the latest projects timely Analyzing available data (both qual and quant), identifying connections, looking for insights, trends, answering questions and tasks based on previous research data and external data available. Skills, Knowledge & Expertise Higher education in Sociology, Statistics, Marketing, Economics, or a related field. 2+ years of relevant experience in a research agency and/or on the client side. Hands-on experience in quantitative research projects, with a good understanding of both quantitative and qualitative research methods. Strong proficiency in Excel / Google Sheets and PowerPoint / Google Slides. Strong analytical, communication, and presentation skills, with the ability to turn research findings into clear and actionable insights. Advanced English (C1), both written and spoken. Nice to have Experience with SPSS, R, and/or Python. Familiarity with AI tools for research, data analysis, and process automation. Spanish language skills. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Panama Workplace: onsite We are looking for a senior Regional Public Policy & Government Affairs Manager to lead inDrive's government relations across Central America and the Caribbean. The role covers 8 markets: Panama, Guatemala, Dominican Republic, Costa Rica, El Salvador, Honduras, Jamaica and Nicaragua. The role is based in Panama City or Guatemala City. You will represent and advance inDrive's interests with national and local authorities, shape the regulatory environment for technology platforms in the region, and work closely with our regional leadership and external public affairs partners. Key Responsibilities Build and maintain strategic relationships with government officials, policymakers, regulators and industry leaders across the 8 markets, with a strong focus on Panama. Design and lead the regional government relations and public affairs strategy, including objectives, OKRs, roadmaps and action plans for each market. Proactively shape regulation for ride-hailing and other tech platforms, anticipating regulatory changes and positioning inDrive early rather than only reacting to authorities. Oversee platform licensing and regulatory compliance across Ride-hailing, Couriers, Intercity, Cargo and other inDrive verticals. Identify and assess regulatory and political risks and opportunities, and build strategies to address them. Manage regulatory and political crises with clear action plans to limit business impact. Build coalitions with businesses, trade associations, NGOs and civil society organizations. Coordinate and manage external public affairs consultants and agencies in the region. Strengthen inDrive's brand and visibility with policymakers, think tanks and academic institutions. Own the regional GR budget. Advise Growth, Legal, Communications, Finance and Product teams on policy, legislative and reputational matters. Skills, Knowledge & Expertise 8+ years of experience in government relations, public affairs or public policy, ideally with regional (multi-country) scope in Central America and/or the Caribbean. Strong, active network with government and regulatory stakeholders in Panama, plus a solid understanding of how policy and regulation work in the other markets of the region. Private-sector public affairs experience: a proven track record designing and executing public affairs and advocacy strategies, not only ensuring compliance with authorities. Experience in technology, digital platforms or consumer industries (e.g. FMCG) is highly desirable. Experience in a tier-one multinational, in-house or as a consultant. Excellent English and Spanish, written and spoken. Degree in Law, Economics, Political Science, International Affairs or a related field. Strong analytical skills, with the ability to translate complex regulation into clear language for different audiences. Comfortable in challenging or controversial debates, with strong ownership and cross-functional collaboration. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: hybrid Geo Search runs the search that tens of millions of customers use to say where they are going, across many countries where the commercial maps everyone else leans on are often wrong, incomplete, or simply missing. We are building our own search and recommendation stack, which means we own the data, the ranking, and the measurement. The team is cross-functional, spanning backend, machine learning, mobile, and QA, and works with a product manager focused on relevance and with geo analysts. It owns place search and autocomplete, geocoding, ranking and personalization, location detection and pickup selection, and its own search screens on Android and iOS. It is measured on order conversion, search conversion, and mean reciprocal rank We are looking for a Senior Data Scientist to own ranking, relevance and recommendation for geo search: the models that decide which places a customer sees, in what order, and how that changes with context. This is a modeling role with production responsibility, and it is close to a founding one. You will define how relevance is measured here, build the training data from scratch, and own the models that follow. The interesting constraint is that suggestions must return within tens of milliseconds of each keystroke, in cities where map data is thin and people type in mixed scripts, so model choice is an evidence-based trade-off you will own rather than a preference: gradient-boosted ranking on behavioral data today, transformers and large language models where they earn their place in query understanding and cross-script matching, and neural reranking if the failure analysis justifies it. Ground truth comes from what drivers, couriers and customers actually do, and from completed rides, so a large part of the craft is turning messy behavioral logs into labels you can trust. You will measure your impact through offline evaluation and online A/B tests, and changes reach millions of customers in weeks. Key Responsibilities Own ranking, relevance and recommendation for geo search end to end, from training data through to models serving in production Build the label pipeline that turns search sessions and completed rides into trustworthy training data, including correction for position bias and other presentation effects Train and own the models that order results, and the confidence model that decides per query whether we serve our own answer or fall back to an external provider Build query understanding for our markets, including cross-script matching, using large language models to label offline and distilling into models fast enough for the keystroke path Own evaluation end to end: the offline replay harness that scores recorded sessions against real rides, the error analysis that turns failures into work for the right team, and the online experiments that prove impact Keep models healthy after launch as data and cities shift Skills, Knowledge and Expertise Minimum qualifications 5 or more years building models that shipped and improved a production metric Direct experience with ranking, search relevance, or recommendation systems, including how they are evaluated Expert Python and SQL, fluency with gradient boosting, and working knowledge of transformers Experience taking a model to production and owning it afterwards The ability to work across teams, since search quality work generates data and engineering tasks that others own Preferred qualifications Depth in geocoding, autocomplete, or place search Learning to rank in practice: pairwise and listwise objectives, MRR, NDCG, Hit@k, and their failure modes Relevance tuning on OpenSearch or Elasticsearch, including analyzers Multilingual or cross-script search, for example Arabic and Arabizi or Urdu and Roman Urdu Distilling language models under a latency budget, and experience in mapping or geospatial products in developing markets Conditions & Benefits Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid Geo Search runs the search that tens of millions of customers use to say where they are going, across many countries where the commercial maps everyone else leans on are often wrong, incomplete, or simply missing. We are building our own search and recommendation stack, which means we own the data, the ranking, and the measurement. The team is cross-functional, spanning backend, machine learning, mobile, and QA, and works with a product manager focused on relevance and with geo analysts. It owns place search and autocomplete, geocoding, ranking and personalization, location detection and pickup selection, and its own search screens on Android and iOS. It is measured on order conversion, search conversion, and mean reciprocal rank We are looking for a Senior Data Scientist to own ranking, relevance and recommendation for geo search: the models that decide which places a customer sees, in what order, and how that changes with context. This is a modeling role with production responsibility, and it is close to a founding one. You will define how relevance is measured here, build the training data from scratch, and own the models that follow. The interesting constraint is that suggestions must return within tens of milliseconds of each keystroke, in cities where map data is thin and people type in mixed scripts, so model choice is an evidence-based trade-off you will own rather than a preference: gradient-boosted ranking on behavioral data today, transformers and large language models where they earn their place in query understanding and cross-script matching, and neural reranking if the failure analysis justifies it. Ground truth comes from what drivers, couriers and customers actually do, and from completed rides, so a large part of the craft is turning messy behavioral logs into labels you can trust. You will measure your impact through offline evaluation and online A/B tests, and changes reach millions of customers in weeks. Key Responsibilities Own ranking, relevance and recommendation for geo search end to end, from training data through to models serving in production Build the label pipeline that turns search sessions and completed rides into trustworthy training data, including correction for position bias and other presentation effects Train and own the models that order results, and the confidence model that decides per query whether we serve our own answer or fall back to an external provider Build query understanding for our markets, including cross-script matching, using large language models to label offline and distilling into models fast enough for the keystroke path Own evaluation end to end: the offline replay harness that scores recorded sessions against real rides, the error analysis that turns failures into work for the right team, and the online experiments that prove impact Keep models healthy after launch as data and cities shift Skills, Knowledge and Expertise Minimum qualifications 5 or more years building models that shipped and improved a production metric Direct experience with ranking, search relevance, or recommendation systems, including how they are evaluated Expert Python and SQL, fluency with gradient boosting, and working knowledge of transformers Experience taking a model to production and owning it afterwards The ability to work across teams, since search quality work generates data and engineering tasks that others own Preferred qualifications Depth in geocoding, autocomplete, or place search Learning to rank in practice: pairwise and listwise objectives, MRR, NDCG, Hit@k, and their failure modes Relevance tuning on OpenSearch or Elasticsearch, including analyzers Multilingual or cross-script search, for example Arabic and Arabizi or Urdu and Roman Urdu Distilling language models under a latency budget, and experience in mapping or geospatial products in developing markets Conditions & Benefits Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Annual salary from 70 700 EUR gross Final benefits may vary depending on the location.