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Location: Pretoria, South Africa Workplace: hybrid This role supports regional supply growth by identifying, engaging, and onboarding fleet partners, as well as maintaining day-to-day relationships with existing accounts. You assist in building the local ecosystem of value-added networks with dealers, insurers, and service providers to strengthen the platform's proposition for fleet operators. Operationally, you monitor driver performance metrics, support partner onboarding workflows, and collaborate with internal teams to resolve operational issues. You execute localized fleet initiatives by translating defined strategies into concrete outreach and partnership activity. Key Responsibilities 1. Partnership Development & Onboarding Find and prospect new fleet partners through outreach, referrals, and research Support contracting end to end, keeping commercial terms and compliance in line Act as the day-to-day contact for fleet partners — handle routine requests and escalate complex ones 2. Strategy Execution & Market Intelligence Execute the local fleet strategy in line with defined goals Track market trends and competitor activity, and share insights to sharpen the fleet value proposition Help identify geographic and category expansion opportunities in your country 3. Ecosystem & Vendor Support Help build and maintain a network of third-party vendors for fleet partners: OEMs & dealers: secure vehicle supply and purchase agreements Banks / leasing companies: help arrange financing for partners Package and pitch bundled offers (e.g. "Vehicle + Finance + Maintenance") to prospective partners 4. Operational Excellence & Analytics Monitor partner-driver KPIs (utilization, acceptance rate, active vehicles, number of rides) Run regular check-ins with partners to surface bottlenecks and flag improvements Work with cross-functional teams (Driver Operations, Marketing, Legal, Finance) for smooth onboarding and payments Skills, Knowledge & Expertise English: B2 level or higher is a must, since the role involves constant work with HQ Negotiation: proven experience managing B2B negotiations and contracts - required Experience: 4-8 years in Business Development or Key Account Management Analytical mindset: confident using data to make decisions; Google Sheets / Excel - required Relationship building: strong interpersonal skills; able to influence external stakeholders Education: Bachelor's degree in Business Administration, Economics or a related field Job Benefits Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location

Location: Islamabad, Pakistan Workplace: hybrid This role supports regional supply growth by identifying, engaging, and onboarding fleet partners, as well as maintaining day-to-day relationships with existing accounts. You assist in building the local ecosystem of value-added networks with dealers, insurers, and service providers to strengthen the platform's proposition for fleet operators. Operationally, you monitor driver performance metrics, support partner onboarding workflows, and collaborate with internal teams to resolve operational issues. You execute localized fleet initiatives by translating defined strategies into concrete outreach and partnership activity. Key Responsibilities 1. Partnership Development & Onboarding Find and prospect new fleet partners through outreach, referrals, and research Support contracting end to end, keeping commercial terms and compliance in line Act as the day-to-day contact for fleet partners — handle routine requests and escalate complex ones 2. Strategy Execution & Market Intelligence Execute the local fleet strategy in line with defined goals Track market trends and competitor activity, and share insights to sharpen the fleet value proposition Help identify geographic and category expansion opportunities in your country 3. Ecosystem & Vendor Support Help build and maintain a network of third-party vendors for fleet partners: OEMs & dealers: secure vehicle supply and purchase agreements Banks / leasing companies: help arrange financing for partners Package and pitch bundled offers (e.g. "Vehicle + Finance + Maintenance") to prospective partners 4. Operational Excellence & Analytics Monitor partner-driver KPIs (utilization, acceptance rate, active vehicles, number of rides) Run regular check-ins with partners to surface bottlenecks and flag improvements Work with cross-functional teams (Driver Operations, Marketing, Legal, Finance) for smooth onboarding and payments Skills, Knowledge & Expertise English: B2 level or higher is a must, since the role involves constant work with HQ Negotiation: proven experience managing B2B negotiations and contracts - required Experience: 4–8 years in Business Development or Key Account Management Analytical mindset: confident using data to make decisions; Google Sheets / Excel - required Relationship building: strong interpersonal skills; able to influence external stakeholders Education: Bachelor's degree in Business Administration, Economics or a related field Job Benefits Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location

Location: Mexico City, Mexico Workplace: onsite We are looking for a Operations Specialist – Mexico is responsible for supporting the efficient day-to-day operations of the Mexico office and contributing to regional Operations activities across LATAM. The role ensures smooth office functioning by coordinating facilities management, vendor relationships, procurement, invoice processing, documentation, asset management, logistics, and employee support. The Specialist also assists with internal events, business visits, and operational projects, while maintaining accurate records, following internal procedures, and ensuring timely resolution of office, facility, and office-related issues. Working closely with the Operations Business Partner (BP), OPS Manger the broader Operations team, local employees, regional stakeholders, and external suppliers, the Operations Specialist helps maintain a safe, organized, and productive workplace. The role requires a proactive, service-oriented, and process-driven approach, with a strong focus on accuracy, accountability, cross-functional collaboration, and continuous improvement. Knowledge of occupational Health and Safety (H&S) requirements and support in implementing relevant office safety procedures are also expected. Key Responsibilities Ensure the smooth daily functioning of the Mexico office, including workspace readiness, office supplies, snacks, meeting rooms, access management, and general facility needs. Coordinate maintenance, cleaning, repairs, and other facility-related services, ensuring timely resolution of operational issues. Manage office access keys and coordinate access arrangements for employees, visitors, and HQ guests. Monitor office conditions and support the implementation of Health and Safety requirements, internal policies, and workplace standards. Coordinate with local suppliers and service providers to ensure timely delivery of goods and services. Support supplier sourcing, quotation collection, price comparisons, onboarding, and partnership discussions. Manage the administrative flow of invoices, purchase requests, accounting approvals, and payment follow-ups in accordance with internal procedures. Maintain an up-to-date vendor database and monitor service quality, contractual obligations, and payment statuses. Support virtual office and coworking arrangements, including subscriptions, utilities, and related payments. Create, organize, update, and archive physical and digital documentation in accordance with internal standards. Maintain accurate office databases, asset inventories, budget trackers, supplier records, and operational task lists. Support correspondence management, including receiving, scanning, distributing, sending, and archiving documents. Prepare reports, spreadsheets, forms, presentations, dashboards, and visual summaries to support operational planning, budget monitoring, and management updates. Support monitoring of the Mexico Operations budget, tracking expenses, invoices, payment statuses, and budget utilization. Assist with invoice submissions, accounting approvals, accrual confirmations, and financial documentation. Maintain accurate and up-to-date expense trackers and supporting records, identifying discrepancies or potential delays and escalating them when necessary. Follow established procurement, payment, and budget control procedures to support cost efficiency and financial transparency. Welcome new employees, visitors, and HQ guests, providing the necessary information, access, and office support. Coordinate the distribution of office materials, recruitment-related supplies, and other resources required by employees and internal teams. Manage snack inventory and replenishment, ensuring availability and appropriate distribution. Respond to employee requests related to office facilities, equipment, access, and general operational needs. Contribute to creating a welcoming, safe, and productive work environment that supports employee satisfaction and efficiency. Assist in planning and executing internal events, Operations Summits, management visits, team activities, and other office-related initiatives. Coordinate procurement, supplier arrangements, materials, workspace preparation, and logistical requirements for events. Support travel and logistics for key operational projects when required. Contribute to office improvement projects, workplace initiatives, and regional Operations activities, ensuring timely execution of assigned tasks. Collaborate with Operations colleagues and stakeholders across Mexico, Brazil, Peru, Colombia, the USA, and other relevant locations. Provide backup support during team members’ absences, helping ensure continuity of invoice processing, documentation, asset management, and other time-sensitive tasks. Share regular updates on task progress, outstanding requests, potential risks, and operational blockers with the Operations BP and relevant stakeholders. Skills, Knowledge & Expertise Fluency in both English and Spanish, with the ability to communicate effectively with local and international stakeholders. Strong organizational, time-management, and multitasking skills, with the ability to prioritize competing requests and meet deadlines. High attention to detail and accuracy in managing financial records, documentation, equipment databases, and operational reports. Strong ownership and accountability, with the ability to work independently, follow through on tasks, and escalate issues proactively. Advanced proficiency in Microsoft Office, particularly Excel and PowerPoint, and strong working knowledge of Google Workspace. Experience preparing spreadsheets, trackers, reports, dashboards, and professional presentations; knowledge of Canva is an advantage. Good communication and stakeholder management skills, including experience coordinating with suppliers and internal teams. A process-oriented mindset, with the ability to follow SOPs, identify inefficiencies, and recommend practical improvements. A proactive, service-oriented, and solution-focused attitude, with flexibility to adapt to changing operational priorities. Ability to handle equipment , company assets and office materials when required. Basic knowledge of workplace Health and Safety practices and willingness to support the implementation of relevant procedures. Job Benefits Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: hybrid The Freight vertical provides essential logistics solutions for Private and SMB clients. This role covers the EMEA & APAC regions, with a strong operational focus on Kazakhstan as well as broader EMEA and APAC expansion . The key purpose of this role is to own and drive the development and scalable growth of the Freight business. As a Business Development Manager, you will be responsible for end-to-end business expansion — including commercial performance, pricing and unit economics, analytics, go-to-market strategy, and cross-functional execution. You will validate and scale growth hypotheses, ensure sustainable GMV and revenue growth, and build repeatable business models across your target markets. Key Responsibilities Own business growth and expansion of the Freight vertical across Kazakhstan, EMEA, and APAC, including revenue, GMV quality, and unit economics. Develop and manage pricing and tariff models, ensuring sustainable margins and competitive positioning. Own unit economics calculations and continuously optimize business performance. Drive analytical deep dives into business funnels (supply, demand, conversion, retention) and identify growth opportunities. Generate, validate, and scale business, product, marketing, and operational hypotheses in cross-functional teams. Own go-to-market initiatives, including branding, positioning, and collaboration with Marketing teams. Define and develop CRM logic: segmentation, lifecycle management, retention, and reactivation mechanics. Coordinate antifraud initiatives with risk and antifraud teams to ensure healthy marketplace economics. Conduct market and competitor analysis and contribute to long-term Freight vertical strategy. Own P&L for the region / vertical: planning, monitoring, and optimization of core metrics. Lead BD team and manage cross-functional stakeholders (Product, Marketing, Operations, Risk) to deliver business results. Qualifications 3+ years of experience in business development, commercial operations, or growth management in a marketplace or logistics/freight business. Advanced Excel / Google Sheets skills (financial models, unit economics, P&L modeling, tariff design, cohort analysis). Strong track record in funnel analysis, hypothesis testing, customer development (CustDev), and KPI monitoring. Direct experience with pricing, tariff modeling, CRM systems, and customer lifecycle management. Ability to independently analyze complex data, challenge assumptions with logic, and translate high-level strategy into clear execution frameworks. Strong execution and delivery mindset with the ability to work autonomously, decompose complex problems, and focus on high-impact initiatives. Excellent leadership and cross-functional stakeholder management skills. High level of empathy, resilience, and a constructive, low-toxicity approach to teamwork. Knowledge of SQL, Python, or A/B testing frameworks is a plus. Fluent English. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Mexico City, Mexico Workplace: hybrid As our Regional Operations Supervisor – Vehicle Branding , you will own the end-to-end lifecycle of our vehicle branding initiatives across Latin America—from vendor management to driver activation and financial governance. You will serve as the operational bridge between fleet partners, call center teams, agencies, and key internal departments (Legal, Procurement, Finance) to maximize brand presence on the road. Key Responsibilities Regional Campaign Execution: Oversee and manage vehicle branding projects end-to-end across multiple LATAM countries. Vendor & Fleet Management: Direct daily operations with external agencies, production vendors, and fleet partners for material manufacturing, wrapping, and quality control. Performance & KPI Tracking: Monitor and analyze monthly branding KPIs, wrap longevity, and campaign performance for each country and city. Driver Acquisition & Call Center: Manage call center workflows for driver outreach, wrap appointment scheduling, follow-ups, and driver onboarding. Incentives & Payouts: Structure, verify, and coordinate monthly driver branding incentives and payment distributions. Budget & Financial Governance: Manage branding budgets, Purchase Orders (POs), invoice matching, and monthly financial closures. Cross-Functional Alignment: Work closely with Legal, Procurement, and Finance on contracts, addendums, vendor onboarding, and payment processing. Reporting & Dashboards: Maintain and update operational trackers and reports for branded vehicles, driver statuses, payouts, and ROI. Expansion & Launches: Support new branding initiatives, strategic fleet partnerships, and city/country expansion launches across LATAM. Skills, Knowledge & Expertise Experience: 3+ years of experience in operations, project management, vendor management, logistics, fleet operations, or similar roles, ideally in a fast-paced, multi-country environment. Experience in Rideshare, Delivery, or Mobility tech is a huge advantage Geographic Scope: Proven track record working with or managing vendors and teams across LATAM markets. Financial & Analytical Skills: Experience managing budgets, POs, invoices, and tracking operational KPIs using Excel / Google Sheets. Vendor Control: Strong background in contract management, agency coordination, and physical production/wrap execution. Languages: Native/Fluent Spanish & Advanced English Soft Skills: Outstanding communication, cross-functional project management, problem-solving, and leadership abilities. Job Benefits Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: hybrid We are looking for a Research Specialist to help shape marketing and product decisions across 47 countries through customer research and data-driven insights. You will partner with teams across the business to explore customer needs and business questions, independently manage research projects from defining the approach to presenting findings, and combine quantitative and qualitative data to uncover meaningful patterns and opportunities. The role involves working with both research agencies and in-house tools, as well as contributing to ongoing research initiatives across different business areas. Key Responsibilities Informational and research support of marketing and product initiatives and decisions. Helping to solve business tasks connected with understanding clients. Participating in activities concerning supporting current tracking studies (BHT, CHURN) for several verticals (delivery, finance). Conducting ad-hoc full cycle research projects (from setting tasks together with the internal client and choosing methodology to results presentation and feedback implementation. Carrying out researches with the aid of both DIY tools and research agencies including: Filling in on updating briefs, defining the methodology and research design, briefing the agency, controlling tools quality, project flow and reporting. Providing analytical, data based insights and recommendations for the defined business task, presenting the results to the team or organizing of the presentation When using DIY, creating the tools, analytics and reporting (analytical note or full report) Keeping the research repository updated with the latest projects timely Analyzing available data (both qual and quant), identifying connections, looking for insights, trends, answering questions and tasks based on previous research data and external data available. Skills, Knowledge & Expertise Higher education in Sociology, Statistics, Marketing, Economics, or a related field. 2+ years of relevant experience in a research agency and/or on the client side. Hands-on experience in quantitative research projects, with a good understanding of both quantitative and qualitative research methods. Strong proficiency in Excel / Google Sheets and PowerPoint / Google Slides. Strong analytical, communication, and presentation skills, with the ability to turn research findings into clear and actionable insights. Advanced English (C1), both written and spoken. Nice to have Experience with SPSS, R, and/or Python. Familiarity with AI tools for research, data analysis, and process automation. Spanish language skills. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: hybrid Delivery Hub is one of inDrive’s business units responsible for building and scaling the delivery product, which is rapidly expanding into new markets and adopting an AI-first approach to engineering processes. We are looking for a Tech Lead who will combine hands-on engineering with leadership responsibilities: owning team delivery and execution, defining technical direction and ensuring solution quality, as well as supporting engineers’ growth through feedback, mentoring, and regular 1:1s under the guidance of an Engineering Manager. Key Responsibilities Translate business needs into a technical strategy with measurable outcomes. Ensure alignment with the global company strategy. Identify and propose architectural and technical improvements across the product and platform, using data and trade-off analysis. Advocate, present, and defend technical solutions at the organizational level in collaboration with various stakeholders (Product, Data, Security, SRE, etc.). Participate in reviewing product & technical strategies as a subject-matter expert. Lead the process of technical research and implementation to create or improve services and systems. Write clean, effective, and maintainable code based on company standards. Participate in improving company-wide code and review standards. Take ownership of and improve the Android development lifecycle. Help engineers grow and increase their productivity. Create effective processes for knowledge sharing and collaborative work. Increase the re-use of best practices across teams. Lead task decomposition; mentor engineers and contribute to engineering guidelines. Skills, Knowledge and Expertise 6+ years of commercial Android development; expert in Kotlin and modern Android APIs. Hands-on experience with Retrofit/OkHttp, Coroutines/Flow (plus RxJava for legacy), Jetpack (Compose, WorkManager), Google Maps, FCM, and Gradle. Proven experience with CI/CD (GitHub Actions/GitLab CI), feature flags, and large-scale A/B experimentation. Strong grasp of offline storage, concurrency, performance tuning, and network debugging. Practical expertise in Clean Architecture and mainstream patterns (MVI/MVVM/MVP) applied in production. Deep understanding of client-server interaction and how to make it efficient. Knowledge of specific features and limitations for various use cases. Proven record of mentoring and technical leadership, shaping processes, and raising engineering quality across teams. Strong grasp of backend-service principles, API design, networking, concurrency, and performance optimization. Experience setting up telemetry, dashboards, and automated alerts for production systems; risk assessment and mitigation. Exceptional communication, strategic thinking, and influence; able to drive alignment across multiple teams. AI-first mindset and readiness to adopt AI tools in engineering processes. Real backend development experience is a strong plus. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: hybrid We are seeking a Social Media Specialist to own inVision U's social media presence across all platforms, translating the university's academic programs, culture, and events into compelling content that resonates with prospective students, parents, and the broader education community. The role combines editorial thinking with hands-on SMM execution, creative production coordination, and PR support, and is critical to building the university's digital brand ahead of and following the first cohort launch. Key Responsibilities 1. Content Strategy & Editorial Execution Develop and maintain the content plan across Instagram, Telegram, TikTok, and YouTube. Translate complex information about academic programs, pedagogy, and university life into engaging social formats. Ensure all content aligns with the university's tone of voice, USPs, and messaging guidelines. 2. Social Media Management Create, schedule, and publish posts; manage event calendars and announcements (internal digests, RSVP events, pre-launch campaigns). Build funnels, UGC campaigns, and news hooks. Produce template-level visual content in Figma. 3. Creative Production Coordination Act as creative producer for outsourced video content. Define formats, draft scenarios (with the copywriter), brief production teams, and manage approvals. Maintain the media bank (photos, videos, assets). 4. PR Coordination Coordinate collaborative posts, influencer partnerships, and media activities. Liaise with the inDrive PR team on joint tasks. Define briefs and quality-control external outputs for tone and messaging consistency. 5. Student Content Coordination Manage student contributors who help produce content. Assign tasks, review outputs, and maintain quality standards. 6. Analytics & Reporting Track content performance using analytics tools (Looker Studio, native platform analytics, or equivalent). Analyze engagement data, identify high-performing formats, and adjust content strategy accordingly. Skills, Knowledge and Expertise Requirements Bachelor's degree in Marketing, Communications, Journalism, Digital Media, or a related field; relevant digital marketing/SMM certifications are a plus. 2–4 years of experience in social media management, content marketing, or digital communications; experience in education, EdTech, or mission-driven organizations is a plus. Experience coordinating freelancers, student teams, or external contractors is preferred. Expertise in social media platforms (Instagram, Telegram, TikTok, YouTube); content planning and editorial calendar management. Basic design skills (Figma, Canva); experience briefing and coordinating video production. Familiarity with analytics tools (Looker Studio, Google Analytics, or native platform insights). Copywriting and storytelling skills in Russian and English. Familiarity with funnel building, UGC strategies, and news hooks; media bank and asset management experience. Strong editorial judgment and ability to work with complex information. Ownership mentality and self-organization. Clear written and verbal communication in Russian and English (Kazakh is a plus). Coordination skills across multiple stakeholders (production teams, PR, students, copywriter). Attention to detail and quality standards; proactive problem-solving. Cultural sensitivity and understanding of the Central Asian youth audience. Nice to Have Understanding of content marketing principles and social media algorithms. Knowledge of the Central Asian digital media landscape. Familiarity with higher education or EdTech sector communications. Awareness of current trends in short-form video, Telegram channel management, and youth-oriented content formats.

Location: Lima, Peru Workplace: hybrid We are looking for a data-driven Senior Product Marketing Manager to own the strategy, execution, and continuous optimization of our customer lifecycle and product engagement initiatives. Key Responsibilities Campaign Preparation and Execution: Independently create, schedule, and execute marketing campaigns (email, push notifications, WhatsApp, in-app messages, banners) across multiple customer segments. Optimize campaigns for delivery across time zones, devices, and customer preferences. Ensure compliance with legal standards such as GDPR and other regional requirements. Audience Segmentation: Design and implement custom segmentation strategies based on multidimensional criteria such as behavior, demographics, orders and ride history, and engagement levels. Maintain dynamic customer segments that update automatically as data changes. Trigger Campaign Configuration: Build and manage multi-step automated workflows, such as re-engagement, loyalty program adoption, or upselling campaigns, with minimal supervision. Test and troubleshoot triggers to ensure proper execution and alignment with the customer lifecycle. Testing and Optimization: Plan, execute, and document A/B and multivariate tests for key campaign elements, including design, timing, and messaging. Use insights from testing to implement data-driven improvements across campaigns. Perform regular performance reviews to refine optimization strategies. Reporting and Analysis: Generate detailed reports on campaign performance, interpreting metrics like open rates, CTRs, conversions, and ROI. Present data insights to stakeholders and provide actionable recommendations to improve rider and driver engagement. Collaboration and Mentoring: Collaborate with cross-functional teams (content, design, analytics) to deliver campaigns. Provide guidance and support to junior CRM specialists, including peer reviews and knowledge sharing. Skills, Knowledge & Expertise CRM Platform Proficiency: Independently execute at least five end-to-end campaigns quarterly using advanced CRM platform features (e.g., Bloomreach, Salesforce Marketing Cloud, HubSpot). Build at least three advanced automations quarterly, such as multi-step workflows with branching logic (e.g., loyalty or churn prevention campaigns). Complete at least two courses with intermediate certification for Bloomreach or demonstrate equivalent expertise. Data Analysis and Reporting: Create detailed reports with data visualizations for at least five campaigns quarterly, incorporating metrics like open rates, conversion rates, and ARPPU. Work with datasets using tools like Excel or Google Sheets with advanced functions (e.g., INDEX/MATCH, QUERY). Present campaign insights to stakeholders in three formal presentations with actionable recommendations. Digital Marketing Expertise: Apply intermediate-level knowledge of digital marketing strategies, including personalization, retargeting, and customer journey mapping. Assist in the strategic planning of at least two multi-channel campaigns integrating email, WhatsApp, in-app, banners, and push notifications. Advanced Data Handling: Segment audiences dynamically based on real-time data, using at least three different criteria simultaneously. Ensure data compliance by implementing processes that align with GDPR/CCPA requirements for all campaigns. English Proficiency: Write comprehensive campaign briefs and reports in English, ensuring accuracy and clarity. Lead or co-lead three cross-functional meetings in English, presenting updates or insights confidently. Advanced Testing and Optimization: Conduct and analyze A/B tests for at least five campaigns quarterly, including testing subject lines, offers, layouts, and timing. Implement changes based on test results, achieving measurable improvements in key KPIs (e.g., a 5 statistically significant lift in conversion). Communication Deliverability: Monitor and resolve deliverability issues for campaigns. Use tools like Postmaster Tools or delivery reports to troubleshoot spam issues and optimize sender reputation. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid We're looking for a Senior FP&A Specialist to act as a finance partner to our business units and support decision-making across the company. In this role, you'll work directly with department heads on their budgets, projects and performance. You'll consolidate the company budget from department inputs, manage the monthly forecasting process, build long-term financial models with a five-year horizon, and calculate the economics and KPIs of department projects. You'll also track variances between plan and actuals, prepare management reports and presentations on financial performance, and participate in the automation of the planning process. Key Responsibilities Act as the finance business partner for a group of departments across the full cycle of their initiatives — from early idea, to budget approval, to post-launch review Join department planning discussions and business reviews as the finance voice in the room, and translate their roadmaps and operational plans into financial outcomes Challenge business assumptions and cost drivers, and propose alternatives when the numbers do not support the plan Give departments the financial context and trade-off analysis they need to prioritize between competing initiatives Own the annual budget for your departments: collect and challenge department inputs, consolidate them into the company budget, and ensure the data is accurate and complete Run the monthly forecasting process: update the outlook for actuals and flag deltas to the full-year plan early Build and maintain long-term financial models with a five-year forecast horizon, including scenario and sensitivity analysis Prepare business cases for department projects — unit economics, ROI, payback and break-even Define and calculate the financial KPIs of department projects, and track delivered performance against the original business case Explain variances between plan and actuals in business terms, and what they mean for the full year Prepare management reporting and financial performance presentations for leadership reviews, and own the numbers in them Reconcile financial data across sources for consistency and accuracy Automate the budgeting process and build self-serve reporting so departments can track their own budgets between planning cycles Skills, Knowledge & Expertise Bachelor's degree in Finance, Economics, Accounting, or related field Proven experience as an FP&A Specialist, Finance Business Partner, or in a similar role, including direct partnering with non-finance departments and not only preparing reports Strong understanding of budgeting, financial forecasting, and variance analysis Experience building long-term financial models and project business cases, and confident use of financial modeling and reporting tools Excellent analytical skills and attention to detail Proactive approach: you identify issues early and come with proposed solutions Ability to hold a position in a discussion with a non-finance stakeholder and support it with analysis Experience using AI tools to build reports and dashboards and to increase personal productivity Experience with budgeting software and ERP systems is a plus; hands-on experience with Workday Adaptive Planning is a strong advantage Strong organizational and time management skills Proficiency in Microsoft Office, particularly Excel and PowerPoint (Google Sheets, Google Presentation) Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries Develop your professional skills with access to mentoring, career consulting, and learning programs Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects Work alongside people who take initiative, speak openly, and challenge themselves to grow Improve your language skills through co-financed courses and internal speaking clubs Annual salary from 48 300 EUR gross Final benefits may vary depending on the location.

Location: Rabat, Morocco Workplace: hybrid Please submit your resume in English. Otherwise, your application will be dismissed. We are looking for a strategic, commercially driven Sales Account Manager to lead advertising partnerships across our app ecosystem, within a brand-new business division at InDrive that is scaling rapidly. This is a foundational role in shaping and accelerating our Advertising vertical, helping position InDrive as a powerful and differentiated media platform for brands and agencies. In this role, you will act as a trusted advisor to leading brands and media agencies, designing high-impact, data-driven advertising strategies that deliver measurable business outcomes. You will own the end-to-end advertising lifecycle — from identifying and unlocking new business opportunities and driving proactive outreach, to client acquisition, relationship development, campaign oversight, and post-campaign performance evaluation. You will lead the advertising sales strategy for a portfolio of high-value brand and agency partners, driving adoption of our expanding suite of ad solutions while delivering sustainable revenue growth and long-term strategic value for both clients and the business. You will lead the advertising sales strategy for a portfolio of high-value brand and agency partners, driving adoption of our expanding suite of ad solutions while delivering sustainable revenue growth and long-term strategic value for both clients and the business. Key Responsibilities Leverage strong persuasive and acquisition sales skills to drive inbound and outbound sales activities, acquire new clients for the inDrive Ads platform, and close successful multi-vertical flighted advertising campaigns. Develop and execute multi-format advertising campaign strategies (video, display, and native) that align with brand objectives, drive measurable outcomes, and contribute to exceeding revenue targets. Own and deliver against quarterly and annual revenue targets for your assigned portfolio through strategic account growth and new business acquisition. Build strong, strategic relationships with marketing executives and key decision-makers across partner agencies and client organizations. Leverage persuasive communication and creative problem-solving skills to navigate stakeholder relationships, foster trusted marketing conversations, and convert opportunities into advertising revenue. Serve as a proactive cross-functional partner, collaborating closely with the International Ads team, Product, Marketing, Operations, and in-country teams to ensure seamless execution and delivery. Drive adoption of our evolving ad solutions by clearly articulating differentiated value and positioning InDrive as a strategic media partner. Expand existing client partnerships and onboard new advertisers through innovative engagement strategies, while maintaining accurate CRM and KPI tracking. Lead campaign performance reviews, providing data-driven insights and optimization recommendations to maximize client ROI and long-term investment. Qualifications 6+ years of experience within a digital media or advertising platform (directly or via a vendor/partner), with proven expertise in end-to-end digital advertising sales supporting enterprise-level brands and media agencies. Passion for the online advertising ecosystem, with resilience and the ability to thrive in a multi-region, multi-language, international environment, complemented by excellent listening, communication, and organizational skills. A creative and engaging storytelling approach, leveraging data and insights to quantify opportunities and influence decision-makers. Strong commercial instincts and curiosity for advertising technology and evolving media solutions, combined with a collaborative, ownership-driven mindset and genuine excitement for building and scaling something new. Experience working with key digital advertising performance metrics (CPM, CPC, CPA, ROAS) and a strong understanding of the programmatic and mobile advertising ecosystem. Proficiency in Google Workspace (Sheets, Slides) and CRM systems. Native or fluent English and native-level proficiency in Modern Standard Arabic and/or Moroccan Arabic (Darija) and French is strongly preferred. Availability for a remote work model based in the Casablanca area, with regular visits to clients and partner agencies. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Mexico City, Mexico Workplace: onsite We are seeking a Group Lead (Supervisor) it will be responsible for the operational management of a team of users verification agents, ensuring service quality, efficiency, and achievement of key performance metrics. The role combines people management, process control, and data-driven decision-making, while acting as a bridge between frontline operations and business stakeholders. Key Responsibilities Direct management of a team of 20-25 support agents Shift supervision and real-time workload management Task distribution and queue monitoring to ensure SLA compliance Workforce planning: scheduling, vacations, and shift coverage Monitoring and analysis of key KPIs (AHT, SLA productivity, etc.) Regular 1:1 meetings, performance reviews, and feedback sessions Identifying performance gaps and implementing improvement plans Coaching and mentoring team members Quality assurance oversight and calibration with QA teams Ensuring adherence to internal policies, procedures, and compliance standards Identifying process inefficiencies and driving improvements Onboarding and continuous training of agents Development of training materials and knowledge base contributions Supporting skill development and career growth within the team Skills, Knowledge & Expertise Bachelor’s degree in Management, Business, Data Analysis or related field Strong leadership and people management skills Analytical thinking and ability to work with performance metrics Excellent communication and stakeholder management skills Problem-solving and decision-making abilities Advanced user of Google Workspace (Sheets, Docs, Slides) English proficiency: B1 or higher Hybrid work model: two working days followed by two days off, with working hours from 8:00 a.m. to 8:00 p.m. Job Benefits Opportunity for advancement and upward mobility within the organization, allowing for increased levels of responsibility and growth within the company Hybrid work

Location: Mexico City, Mexico Workplace: onsite We are seeking a Group Lead (Supervisor) it will be responsible for the operational management of a team of users verification agents, ensuring service quality, efficiency, and achievement of key performance metrics. The role combines people management, process control, and data-driven decision-making, while acting as a bridge between frontline operations and business stakeholders. Key Responsibilities Direct management of a team of 20-25 support agents Shift supervision and real-time workload management Task distribution and queue monitoring to ensure SLA compliance Workforce planning: scheduling, vacations, and shift coverage Monitoring and analysis of key KPIs (AHT, SLA productivity, etc.) Regular 1:1 meetings, performance reviews, and feedback sessions Identifying performance gaps and implementing improvement plans Coaching and mentoring team members Quality assurance oversight and calibration with QA teams Ensuring adherence to internal policies, procedures, and compliance standards Identifying process inefficiencies and driving improvements Onboarding and continuous training of agents Development of training materials and knowledge base contributions Supporting skill development and career growth within the team Skills, Knowledge & Expertise Bachelor’s degree in Management, Business, Data Analysis or related field Strong leadership and people management skills Analytical thinking and ability to work with performance metrics Excellent communication and stakeholder management skills Problem-solving and decision-making abilities Advanced user of Google Workspace (Sheets, Docs, Slides) English proficiency: B1 or higher Hybrid work model: two working days followed by two days off, with working hours from 8:00 a.m. to 8:00 p.m. Job Benefits Opportunity for advancement and upward mobility within the organization, allowing for increased levels of responsibility and growth within the company Hybrid work

Location: Bogotá, Colombia Workplace: hybrid Please submit your resume in English. Otherwise, your application will be dismissed. We are looking for a strategic, commercially driven Sales and Account Manager to lead advertising partnerships across our app ecosystem, within a brand-new business division at inDrive that is scaling rapidly. This is a foundational role in shaping and accelerating our Advertising vertical, helping position InDrive as a powerful and differentiated media platform for brands and agencies. In this role, you will act as a trusted advisor to leading brands and media agencies, designing high-impact, data-driven advertising strategies that deliver measurable business outcomes. You will own the end-to-end advertising lifecycle — from identifying and unlocking new business opportunities and driving proactive outreach, to client acquisition, relationship development, campaign oversight, and post-campaign performance evaluation. You will lead the advertising sales strategy for a portfolio of high-value brand and agency partners, driving adoption of our expanding suite of ad solutions while delivering sustainable revenue growth and long-term strategic value for both clients and the business. Key Responsibilities Leverage strong persuasive and acquisition sales skills to drive inbound and outbound sales activities, acquire new clients for the inDrive Ads platform, and close successful multi-vertical flighted advertising campaigns. Develop and execute multi-format advertising campaign strategies (video, display, and native) that align with brand objectives, drive measurable outcomes, and contribute to exceeding revenue targets. Own and deliver against quarterly and annual revenue targets for your assigned portfolio through strategic account growth and new business acquisition. Build strong, strategic relationships with marketing executives and key decision-makers across partner agencies and client organizations. Leverage persuasive communication and creative problem-solving skills to navigate stakeholder relationships, foster trusted marketing conversations, and convert opportunities into advertising revenue. Serve as a proactive cross-functional partner, collaborating closely with the International Ads team, Product, Marketing, Operations, and in-country teams to ensure seamless execution and delivery. Drive adoption of our evolving ad solutions by clearly articulating differentiated value and positioning InDrive as a strategic media partner. Expand existing client partnerships and onboard new advertisers through innovative engagement strategies, while maintaining accurate CRM and KPI tracking. Lead campaign performance reviews, providing data-driven insights and optimization recommendations to maximize client ROI and long-term investment. Qualifications Passion for the online advertising ecosystem, with resilience and the ability to thrive in a multi-region, multi-language, international environment, complemented by excellent listening, communication, and organizational skills. 4+ years of experience within a digital media or advertising platform (directly or via a vendor/partner), with proven expertise in end-to-end digital advertising sales supporting enterprise-level brands and media agencies. A creative and engaging storytelling approach, leveraging data and insights to quantify opportunities and influence decision-makers. Strong commercial instincts and curiosity for advertising technology and evolving media solutions, combined with a collaborative, ownership-driven mindset and genuine excitement for building and scaling something new. Experience working with key digital advertising performance metrics (CPM, CPC, CPA, ROAS) and a strong understanding of the programmatic and mobile advertising ecosystem. Proficiency in Google Workspace (Sheets, Slides) and CRM systems. Fluent English and native Spanish required; Portuguese proficiency is a strong plus. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Lima, Peru Workplace: hybrid We are looking for a Senior AdOps Specialist to architect and scale the advertising ecosystem for our global multi-vertical platform. This role is not just about trafficking; it is a growth-focused, technical leadership position designed for a professional who has managed massive scale at "Big 5" holding companies and top-tier publishers. You will bridge the gap between our Real-Time Deal (RTD) marketplace mechanics and a sophisticated Mobility Media Network (RMN), ensuring every ad impression delivers measurable incremental value. Key Responsibilities Enterprise-Scale Campaign Operations End-to-End Orchestration: Lead the launch and pacing of complex, multi-market campaigns across inDrive’s core ride-hailing and urban services verticals. Platform Mastery: Manage high-volume inventory using Google Ad Manager 360 (GAM360), ensuring precision in segmentation, targeting, and delivery. Retail Media Integration: Implement “digital shelf” strategies to optimize both on-site (in-app) and off-site (social/DSP) conversions. Quality Assurance: Establish rigorous "Big 5" agency-standard QA protocols to ensure 100% accuracy in tracking, brand safety, and creative rendering. Technical Implementation & Automation Workflow Engineering: utilize Python, SQL, and Scrapy to automate manual reporting tasks and audit partner revenue-share models for maximum profitability. Stack Management: oversee the integration of mobile monetization tools and coordinate technical needs with engineering teams for custom ad-product launches. Data Architecture: build advanced dashboards in Looker Studio and Redash that translate raw event data into actionable growth insights. Performance & Yield Optimization Strategic Experiments: execute continuous A/B testing on creative assets and landing pages to improve CTR and user behavior metrics across high-budget campaigns. Yield Management: monitor supply-side health, including fill rates, eCPM, and floor pricing, to maximize revenue without compromising the user experience of the inDrive app. Growth Consulting: act as an internal consultant for new product launches, adapting funnel structures for B2B AI startups or retail partners within the inDrive ecosystem. Qualifications 4+ years of experience in digital advertising, working with leading DSPs (The Trade Desk, DV360, Meta, TikTok) or publishers (500k+ DAU). Deep familiarity with marketplace-led advertising and last-mile conversion metrics. Strong business-oriented mindset, with understanding of the full campaign lifecycle, from commercial agreements and IOs through to campaign delivery, reporting, and post-campaign reconciliation. Strong understanding of web and app technologies (JavaScript, Flutter) with hands-on experience in ad tag implementation (GAM, GPT, native ads, HTML5 creatives). Experience with the ad request lifecycle, rendering, and click tracking. Experience debugging and troubleshooting ad delivery issues, including working with network logs, browser developer tools, and proxy tools such as Charles Proxy. Proficiency in Excel/Google Sheets for analysis and reporting. SQL is a plus. Google Ad Manager (GAM360) certification. Nice to have: Experience with mobile ad integrations (Android/iOS) using SDKs (e.g., Google Mobile Ads SDK). Hands-on experience independently implementing ad integrations across both web and in-app environments. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Mexico City, Mexico Workplace: onsite We are seeking a Group Lead (Supervisor) it will be responsible for the operational management of a team of users verification agents, ensuring service quality, efficiency, and achievement of key performance metrics. The role combines people management, process control, and data-driven decision-making, while acting as a bridge between frontline operations and business stakeholders. Key Responsibilities Direct management of a team of 20-25 support agents Shift supervision and real-time workload management Task distribution and queue monitoring to ensure SLA compliance Workforce planning: scheduling, vacations, and shift coverage Monitoring and analysis of key KPIs (AHT, SLA productivity, etc.) Regular 1:1 meetings, performance reviews, and feedback sessions Identifying performance gaps and implementing improvement plans Coaching and mentoring team members Quality assurance oversight and calibration with QA teams Ensuring adherence to internal policies, procedures, and compliance standards Identifying process inefficiencies and driving improvements Onboarding and continuous training of agents Development of training materials and knowledge base contributions Supporting skill development and career growth within the team Skills, Knowledge & Expertise Bachelor’s degree in Management, Business, Data Analysis or related field Strong leadership and people management skills Analytical thinking and ability to work with performance metrics Excellent communication and stakeholder management skills Problem-solving and decision-making abilities Advanced user of Google Workspace (Sheets, Docs, Slides) English proficiency: B1 or higher Hybrid work model: two working days followed by two days off, with working hours from 8:00 a.m. to 8:00 p.m. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Karachi, Pakistan (Karachi) Workplace: hybrid We are looking for a proactive and detail-oriented Account Agent to join the inDrive Couriers team. You will work closely with our business clients, handling day-to-day account operations, addressing inquiries, and ensuring high service quality and client satisfaction. Contract-based position. Key Responsibilities Conduct daily outbound calls to business clients to provide ongoing support and operational assistance related to inDrive Couriers' services Build, manage, and maintain long-term relationships with key accounts to ensure high customer satisfaction and retention Hold regular meetings with clients to understand their needs, gather feedback, share product updates, and explore new collaboration opportunities Collect, document, and analyze client feedback to help improve service quality Assist clients with inquiries, issues, and service-related incidents, ensuring timely resolution Handle incoming calls and requests from business clients in a professional and solution-oriented manner Skills, Knowledge and Expertise 1–3 years of experience in account management or a related field Strong negotiation and communication skills Proficiency in Google Sheets Excellent knowledge of the local market Ability to work independently and manage multiple priorities in a fast-paced environment Based in Lahore, Karachi, or Islamabad Fluency in Urdu and English Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: hybrid Intercity covers intercity rides and parcel delivery in 35+ countries across LATAM, MENA, Central and South Asia, and Southeast Asia. Key Responsibilities Develop features for passenger and driver client apps. Work with geolocation, maps, and real-time order statuses. Run A/B experiments, manage feature flags, and implement analytics events. Do code reviews, write tests, and co-design solutions with backend and iOS engineers. Build with AI tools (Claude Code, Copilot) as part of an AI-First approach. Skills, Knowledge and Expertise 3+ years of commercial Android development with Kotlin. Good knowledge of Coroutines, Flow, MVVM/MVI and DI (Dagger/Hilt). Experience with Jetpack Compose. Experience working with multi-module projects and Gradle. Understanding of networking, caching and working with unstable connections. Experience with unit testing. English level: B1+. Nice to have: Experience with maps and geo services, such as Google Maps or 2GIS. Experience with Play Integrity, fake GPS protection or other anti-fraud solutions. Experience with Spec-First or AI-assisted development. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.