Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Lead Investor Relations team member at GitLab, you'll help rebuild our investor relations (IR) processes and shape how we communicate GitLab's strategy and performance to the public markets. Working closely with our VP of Finance Strategy & Operations, Chief Financial Officer (CFO), and executive team, you'll be a senior individual contributor with broad ownership of investor communications and relationships. You'll connect insights from across the business to explain our technical products, evolving business models, and long-term investment thesis.
What You’ll Do
Lead key workstreams of the quarterly earnings process, including messaging, scripts, questions and answers, data collection and synthesis, and conference call preparation; build repeatable processes with Finance, Legal, and executive leadership.
Gather insights from research and development, Product, Sales, and other business leaders to explain GitLab's strategy, technical products, and business model transitions in investor communications and board materials.
Own relationships with sell-side analysts and the investment community, monitor analyst models and consensus against our forecast, and flag gaps or risks to the head of IR and CFO.
Prepare the Chief Executive Officer (CEO), CFO, and other executives for investor meetings, conferences, and roadshows; lead investor calls independently when executives aren't available, explaining how GitLab's business works and answering investor questions.
Analyze peer and competitor earnings, Securities and Exchange Commission (SEC) filings, and investor days; maintain benchmarking analyses and deliver quantitative and qualitative insights for executive and board discussions.
Track GitLab's shareholder base and recommend investor targeting strategies to expand and maintain key ownership positions.
Draft and review earnings decks, shareholder letters, fact sheets, and IR website content; partner with Finance, Legal, Communications, and Strategy to keep messaging consistent, accurate, and compliant with disclosure requirements, including Regulation Fair Disclosure (Regulation FD).
Plan and deliver Investor Day with the head of IR to communicate GitLab's long-term story, alongside investor outreach, non-deal roadshows, and corporate access events.
What You’ll Bring
Experience evaluating software businesses from a buy-side or sell-side investment perspective, gained through investing, equity research, investor relations, or a related field.
Financial modeling, valuation, and quantitative analysis skills, with the ability to identify the business drivers that shape investor expectations.
Experience producing or analyzing earnings materials and investor presentations, and explaining technical software products, evolving business models, and financial performance clearly in writing and conversation. You can work directly with senior executives and offer an informed point of view.
Working knowledge of SEC reporting, Regulation FD, and public company disclosure practices.
Proficiency with presentation and spreadsheet tools, experience with IR and market data platforms, and experience using artificial intelligence (AI) to improve workflows or a willingness to develop that capability.
The ability to work independently and manage competing priorities in an all-remote, asynchronous-first environment, with an approach that reflects GitLab's values, especially transparency and efficiency.
Nice to have: prior experience building an internal IR function.
About the team
GitLab’s Investor Relations team drives the strategy and long-term market positioning of GitLab in the public financial markets. We are a small team, so each member has broad ownership and visibility across all aspects of IR.
How GitLab will support you
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$139,200
—
$235,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
УдалённоleadRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
Location: Almaty, Kazakhstan
Workplace: remote
We are seeking a
Project Coordinator (AI think tank initiative)
to coordinate a comprehensive project assessing the impact of artificial intelligence on the labor market and key economic sectors of Cyprus. The project spans the entire lifecycle: from multidisciplinary research and data collection to building a unified predictive model, executing a public campaign and deploying B2G and B2C digital products. The implementation horizon is 2025–2030, starting in Cyprus with subsequent international expansion to other markets.
Key Responsibilities
Coordinate five research tracks: occupation mapping and AI substitution risk studies (ESCO, MOT, OECD), national statistics analysis (CYSTAT, Eurostat), expert scenario modeling, academic validation and AI agent deployment.
Engage with the Expert Advisory Board, bringing together top analysts, economists, political scientists, NGO leaders, academic partners and Cypriot government stakeholders.
Organize the preparation of analytical deliverables, including the publication of a White Paper, and hold roundtables and workshops with stakeholders and government ministries.
Support communication and PR/GR initiatives, special projects with HR platforms, public awareness campaigns and digital preventive qualification services.
Assist in the development and rollout of tech solutions: a decision-support dashboard monitoring unemployment risks for government bodies and a mobile career navigator app for citizens.
Oversee the pilot phase in 1–2 economic sectors in Cyprus, integrating the predictive model into state structures and preparing for international scalability.
Skills, Knowledge and Expertise
Experience:
Proven experience coordinating or managing multidisciplinary, product or research projects in B2G, B2C, data analytics or AI
Knowledge and skills:
Labor market research methodologies
Open data analysis
Practical AI applications
Structuring and maintaining project documentation
Languages:
English (Advanced, C1).
Key Competencies:
Communication with stakeholders at all levels, including government ministries, academic institutions, international organizations and expert communities
Exceptional organization and ability to manage multiple parallel work streams
Structured approach to project management and documentation.
Location: Almaty, Kazakhstan
Workplace: hybrid
We are seeking an
Arts & Culture Producer
to lead inVision’s art activations: public installations, exhibitions, live events and cultural partnerships that carry our initiatives’ messages to a mass audience. The role sits in the Media, Art and Narrative Domain, inVision’s in-house marketing, content and storytelling engine, which turns each initiative’s mission into campaign strategy, content, art and distribution that change how people think and act across the Global South. Together with each initiative, the role decides where art is the strongest tool, takes every activation from first idea to the moment the audience meets the work and designs it to travel beyond the room through press, social, out-of-home and the inDrive app, with impact goals set before launch. It also builds the network of artists, venues and cultural partners that lets inVision repeat and grow this work.
Key Responsibilities
Build the art activations approach across the initiatives: where art adds the most value, which formats to use, and how it fits each comms plan and budget.
Deliver activations end to end: artist selection, commissioning, production, logistics, installation and on-site delivery.
Hire and manage contractors (fabricators, AV and build teams) and hold them to a high standard of finish.
Manage budgets, timelines, suppliers and venues for every activation.
Plan earned media and content from the start, so each activation reaches press, social and out-of-home.
Agree impact goals before launch, then work with Project Managers and research partners to show how the work shifted the audience.
Build and steward a network of artists, galleries, cultural institutions, festivals, local partners and funders.
Protect brand, dignity and careful imagery on sensitive subjects, check every venue and partner before committing, and secure artists’ rights to film, photograph and use the work across inVision’s channels.
Skills, Knowledge and Expertise
Education:
A background in art, design, architecture, film, live events or media production is an advantage.
Experience:
7+ years producing complex projects from idea to delivery (art, live events, exhibitions, media production or similar), running the production yourself. International or cross-country project experience is an advantage.
People management:
Strong experience leading external contractors, suppliers and artists is required.
Knowledge and skills:
End-to-end production management: budgets, timelines, suppliers, venues, logistics and installation
Briefing, negotiating with and managing contractors and suppliers
Artist commissioning, contracts, rights and consents
Campaign planning: how channels, audiences and earned media work
Setting impact goals and working with research partners to measure results
Languages:
English (Advanced, C1)
Key Competencies
Ownership: sees what needs doing and drives it to the end without waiting to be asked
High standards of execution and attention to detail
Strategic thinking: connects each idea to the initiative’s goals and makes the case to stakeholders
Stakeholder management across initiatives and countries
Cultural sensitivity, and real care for mission and social impact
Location: Lima, Peru
Workplace: hybrid
As one of the top mobility companies in the world, we have been redefining the industry with innovative mobile technologies since 2013, driving us toward becoming a super app. Join us in our mission to combat global injustice.
We are seeking a strategic Financial Controller to own the close and local regulatory compliance processes for our legal entities in Latin America, with a primary focus on Brazil, Mexico and Peru, and to lead and develop our LATAM accounting team. You will provide thought leadership and accounting expertise to support strategic decision-making in local accounting and compliance matters, and you will leverage your deep knowledge of local compliance requirements to support treasury, tax planning and FP&A.
Note: ONLY CVs in English will be considered.
Key Responsibilities
Lead and develop the LATAM accounting team (about 5 to 6 people across Mexico, Brazil and Peru): give clear structure and guidance, support learning and growth, and hold the team accountable without micromanaging.
Perform month-, quarter- and year-end close and financial reporting under U.S. and local GAAP, and ensure compliance with local statutory accounting, tax, cash repatriation and other regulatory requirements.
Own local statutory audits, tax audits and regulatory changes in each jurisdiction, working closely with tax agents and business process outsourcers (BPOs).
Own general ledger management, account reconciliations, flux analysis and adherence to internal controls; own entity deliverables for the global audit.
Lead continuous improvement of the close process, focusing on automation, SOP documentation, scalability and standardization, and reduce the number of days to close.
Use technology and AI tools to build and scale automated accounting processes.
Guide the business through the accounting operations and compliance setup of newly opened legal entities, including fiscalization and e-invoicing requirements.
Identify and resolve operational inefficiencies, accounting issues and regulatory risks with a proactive, data-driven mindset, with a strong understanding of the differences between U.S. GAAP and local GAAP.
Partner with Treasury, Tax and FP&A to support cash repatriation, tax planning and forecasting.
Skills, Knowledge & Expertise
10+ years of total work experience owning month-, quarter- and year-end close under local and U.S. GAAP, focused on timeliness, accuracy, robust documentation of standard operating procedures, adherence to internal controls and cross-functional collaboration.
Must have experience working in a large public company and strong U.S. GAAP knowledge in a Sarbanes-Oxley environment. A strong IFRS background is welcome as long as U.S. GAAP knowledge is solid.
Proven people leadership: a strong manager who builds and develops teams, is kind and empathetic while holding people accountable, and is focused on excellence in accounting, close and compliance.
Deep experience with local regulatory reporting, taxation and compliance matters, including working with BPOs and tax audits, and the ability to learn the requirements of new jurisdictions quickly and take end-to-end ownership.
Proven experience collaborating with cross-functional teams such as treasury, reporting, tax, shared services, HR and FP&A.
A builder's mindset focused on constant improvement, with a track record of reducing days to close and bringing efficiencies through technology, standardization of processes and talent development.
Strong organizational and prioritization skills, comfortable with ambiguity and working in fast-paced, remote-first, high-productivity and multicultural environments.
Clear communication in English, written and spoken.
An authorized public accounting license such as Chartered Accountant or local equivalent.
Nice to have:
experience in tech marketplaces or apps (first preference) or B2B SaaS companies; Big 4 background; NetSuite; hands-on experience building automations with AI tools such as Claude or ChatGPT.
Job Benefits
Be part of a growing and innovative company with a unique approach to ride-hailing and Fintech solutions.
Enjoy a collaborative and supportive work environment where new ideas and perspectives are encouraged and valued.
Competitive salary as a full-time employee.
Hybrid work arrangements to support a healthy work-life balance.
Location: Bogotá, Colombia
Workplace: hybrid
As one of the top mobility companies in the world, we have been redefining the industry with innovative mobile technologies since 2013, driving us toward becoming a super app. Join us in our mission to combat global injustice.
We are seeking a strategic Financial Controller to own the close and local regulatory compliance processes for our legal entities in Latin America, with a primary focus on Brazil, Mexico and Peru, and to lead and develop our LATAM accounting team. You will provide thought leadership and accounting expertise to support strategic decision-making in local accounting and compliance matters, and you will leverage your deep knowledge of local compliance requirements to support treasury, tax planning and FP&A.
Note: ONLY CVs in English will be considered.
Key Responsibilities
Lead and develop the LATAM accounting team (about 5 to 6 people across Mexico, Brazil and Peru): give clear structure and guidance, support learning and growth, and hold the team accountable without micromanaging.
Perform month-, quarter- and year-end close and financial reporting under U.S. and local GAAP, and ensure compliance with local statutory accounting, tax, cash repatriation and other regulatory requirements.
Own local statutory audits, tax audits and regulatory changes in each jurisdiction, working closely with tax agents and business process outsourcers (BPOs).
Own general ledger management, account reconciliations, flux analysis and adherence to internal controls; own entity deliverables for the global audit.
Lead continuous improvement of the close process, focusing on automation, SOP documentation, scalability and standardization, and reduce the number of days to close.
Use technology and AI tools to build and scale automated accounting processes.
Guide the business through the accounting operations and compliance setup of newly opened legal entities, including fiscalization and e-invoicing requirements.
Identify and resolve operational inefficiencies, accounting issues and regulatory risks with a proactive, data-driven mindset, with a strong understanding of the differences between U.S. GAAP and local GAAP.
Partner with Treasury, Tax and FP&A to support cash repatriation, tax planning and forecasting.
Skills, Knowledge & Expertise
10+ years of total work experience owning month-, quarter- and year-end close under local and U.S. GAAP, focused on timeliness, accuracy, robust documentation of standard operating procedures, adherence to internal controls and cross-functional collaboration.
Must have experience working in a large public company and strong U.S. GAAP knowledge in a Sarbanes-Oxley environment. A strong IFRS background is welcome as long as U.S. GAAP knowledge is solid.
Proven people leadership: a strong manager who builds and develops teams, is kind and empathetic while holding people accountable, and is focused on excellence in accounting, close and compliance.
Deep experience with local regulatory reporting, taxation and compliance matters, including working with BPOs and tax audits, and the ability to learn the requirements of new jurisdictions quickly and take end-to-end ownership.
Proven experience collaborating with cross-functional teams such as treasury, reporting, tax, shared services, HR and FP&A.
A builder's mindset focused on constant improvement, with a track record of reducing days to close and bringing efficiencies through technology, standardization of processes and talent development.
Strong organizational and prioritization skills, comfortable with ambiguity and working in fast-paced, remote-first, high-productivity and multicultural environments.
Clear communication in English, written and spoken.
An authorized public accounting license such as Chartered Accountant or local equivalent.
Nice to have:
experience in tech marketplaces or apps (first preference) or B2B SaaS companies; Big 4 background; NetSuite; hands-on experience building automations with AI tools such as Claude or ChatGPT.
Job Benefits
Be part of a growing and innovative company with a unique approach to ride-hailing and Fintech solutions.
Enjoy a collaborative and supportive work environment where new ideas and perspectives are encouraged and valued.
Competitive salary as a full-time employee.
Hybrid work arrangements to support a healthy work-life balance.
Location: Manila, Philippines
Workplace: onsite
inDrive Communications APAC is looking for a
Communications Manager
to lead public relations and communications activities in the Philippines. You will work closely with the APAC Lead and Senior Communications Manager on the planning, execution, and management of integrated PR and communications campaigns to strengthen brand visibility and engagement, while building strong media and stakeholder relationships across the market.
You will have a holistic overview of the projects under your supervision and help establish the processes needed to manage and execute them effectively.
Key Responsibilities
Develop and lead PR and communications strategy for the Philippines, aligned with regional and company objectives
Plan and manage the PR budget, and oversee project plans, timelines, deliverables, and KPIs across campaigns and activities
Build and maintain strong relationships with local media, influencers, agencies, and key stakeholders
Lead media coordination, interview scheduling, and journalist engagement
Oversee press events, interviews, activations, and campaign logistics, including on-ground spokesperson management and media preparation
Lead crisis communications planning, execution, and escalation processes
Manage agencies’ and vendors’ work on PR projects and regular PR activities
Coordinate project and asset delivery and approvals with key stakeholders across marketing, business, and other teams
Monitor media coverage, industry trends, and competitor activity, and deliver reporting that shows the impact of communications work to stakeholders
Represent inDrive at regional events and in communications with local media
Collaborate with local stakeholders to align on and shape the country narrative
Support the APAC PR team with planning, turning meeting discussions into clear plans and action points
Skills, Knowledge & Expertise
A bachelor’s or master’s degree in Communications, Journalism, or a related field
A minimum of 5 years of relevant experience in PR and external communications
Proven hands-on experience leading crisis communications, from issue detection to media handling and stakeholder escalation
Established relationships with Philippine national and local media, and strong understanding of the Philippine media landscape
Experience in-house at a ride-hailing, delivery, or consumer tech company, or at a PR agency (international or local), is preferred
Proven ability to independently develop, plan, and execute communications projects, and to manage a portfolio of short- and long-term initiatives
Excellent written and verbal communication skills in
English and Tagalog
; knowledge of Visayan languages (e.g., Hiligaynon, Cebuano) is a plus
Strong budget management and reporting skills, including building KPI trackers and translating campaign data into clear stakeholder reporting
Ability to collaborate effectively with cross-regional and cross-functional teams, stakeholders, and external partners
A diplomatic team player who builds positive relationships and works effectively across the organization
Proactive problem-solver who takes initiative and makes decisions autonomously
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: London, United Kingdom
Workplace: hybrid
The Commercial Lead will own the sales pipeline and revenue, driving outbound sales and managing complex B2B deals with AI and data companies, from qualification and pilots to recurring contracts. The role also includes developing strategic partnerships and channels, shaping pricing and commercial terms, and bringing customer demand and market insights back to product and operations.
Key Responsibilities
Own the pipeline and the number
Build and run outbound to AI labs, applied AI companies, and data vendors who need collection capacity they don't have in-house.
Qualify hard and early: match buyer requirements against what our network can realistically deliver, and walk away from deals that don't fit.
Run complex, technical deals
Sell to technical buyers - data leads, research managers, ML and data ops teams - in long, spec-heavy, consultative cycles.
Collect buyer requirements (languages, demographics, modality, annotation depth, licensing scope), push back when a spec isn't deliverable.
Manage pilots and convert them into recurring volume.
Shape pricing and commercial framework
Own our price book across modalities (per audio hour, per image, per video hour, per annotated unit) and defend margin against buyer pressure and vendor benchmarks.
Alongside with the business unit leader work with legal, privacy and tax on DPAs, consent frameworks,contracts across multiple jurisdictions.
Build the channel
Develop partnerships with data vendors and platforms who can route demand to us where we have coverage they lack.
Represent DataTasks at the venues where this market actually buys - research conferences, data and AI events, and buyer-side procurement teams.
Feed the roadmap
Bring structured demand signal back into product and operations
Qualifications
Must have
Experience in B2B sales, business or commercial roles, with a track record of closing complex deals you personally sourced and ran.
Direct experience in AI/ML data, data annotation and labelling services, data licensing, or a closely adjacent technical services market.
Comfort selling to technical and research buyers.
Genuine zero-to-one appetite. There is no inbound, no established brand in this market, and no playbook to inherit.
Fluent English, written and spoken, at a level suitable for negotiating with US and EU counterparties.
Nice to have
An existing network among AI labs, data vendors, or enterprise AI teams.
Experience operating in or selling data from emerging markets.
Working knowledge of data protection regimes (GDPR, LGPD, and equivalents in our operating markets).
Additional languages, particularly Spanish, Portuguese or Russian.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Final benefits may vary depending on the location.
Location: Abu Dhabi, United Arab Emirates
Workplace: hybrid
At inDrive, a passenger and a driver agree on a price in seconds. What happens next, from the moment the driver accepts the order until the passenger steps out of the car, decides whether that passenger will open inDrive again.
We are looking for a Senior Product Manager to own the
passenger's ride experience
: from driver assignment to a successfully completed trip. You will shape how passengers wait for and meet their driver, how they feel during the ride, and how the trip ends.
This role goes beyond screens and flows. Your work will directly affect completed rides, cancellations, passenger trust and retention.
Key Responsibilities
Own the Ride Experience End-to-End:
You will define and evolve the passenger journey after a driver is assigned: waiting for pickup, meeting the driver, the ride itself and the end of the trip.
Turn More Matches into Completed Rides:
Find and remove the reasons why passengers and drivers cancel after they have agreed on a ride, so that more matched orders end in a successful trip.
Make Pickup Predictable:
Improve ETA accuracy, driver tracking, pickup point clarity and passenger-driver communication, so that passengers and drivers find each other quickly and without stress.
Build Trust and Safety into the Ride:
Together with the safety team, develop in-ride features such as trip sharing, route monitoring and emergency tools that help passengers feel safe and in control.
Close Every Trip Well:
Own the end of the ride: trip summary, payment confirmation, ratings and feedback, and resolving post-trip issues such as disputes or lost items.
Experiment and Optimize Continuously:
Run A/B tests and iterate on key levers such as waiting rules, notifications, communication tools and cancellation policies.
Collaborate Across Domains:
Work closely with driver product, safety, maps and geo, payments, customer support and data teams to keep the experience consistent for both sides of the ride.
Skills, Knowledge and Expertise
4+ Years in Consumer Marketplaces:
Proven track record leading high-scale consumer products, preferably in ride-hailing, delivery, or platforms with offline operational components.
Operational & System Understanding:
Hands-on grasp of real-world logistics—including ETAs, geolocation, cancellations, and support workflows—alongside two-sided marketplace incentives (passengers vs. drivers).
Data & Experimentation Rigor:
Skilled in A/B testing, funnel and cohort analysis, and data-driven decision-making under uncertainty to rapidly test bold hypotheses.
User-Centric & Safety Mindset:
Deep empathy for passenger anxieties during a ride, with the ability to design trust-building UX while treating safety as an absolute product requirement.
Cross-Functional Alignment:
Proven success collaborating across diverse product teams (Driver Experience, Maps, Safety, Payments, Support) to navigate conflicting priorities and reach consensus.
Clear & Strategic Communication:
Ability to articulate complex product trade-offs, operational trade-offs, and strategic decisions to both technical teams and executive leadership.
Communication:
Business-fluent English proficiency (B2/C1+ or equivalent).
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
We are seeking a
Volunteer Coordinator
to own the operational side of the volunteer programmes that connect inDrive employees with inVision projects and inDrive’s own initiatives. The role collects volunteering opportunities in one place, processes applications, matches volunteers with opportunities and supports them through participation. It is key to making employee volunteering visible and measurable for inDrive and inVision leadership.
Key Responsibilities
Act as the single point of contact between inDrive employees, inVision projects and inDrive teams.
Collect volunteering opportunities from inVision projects and inDrive teams and keep the catalogue on TeamMate and the inVision website up to date.
Draft and maintain guidelines and procedures of the volunteer programme.
Process volunteer applications and match volunteers with opportunities, including matching inDrive mentors with inVision U students.
Run the operational side of the student mentoring programme: questionnaires, briefings, guides and rules, follow-up of mentor-student pairs.
Administer the volunteering platform: registrations, event creation, participation tracking, dashboards.
Run volunteer recognition: merchandise, TeamMate badges, records of individual contributions.
Collect cases of joint inVision-inDrive activities (for example, programmes in inDrive summer camps) and support linked formats such as workation at the festival.
Track participation, volunteer hours and reach; prepare reports for the line manager and leadership.
Collect stories and photos for internal channels.
Skills, Knowledge and Expertise
Requirements:
Education: Bachelor’s degree
Experience: 3–5 years in corporate volunteering, CSR, community or employee engagement, or programme coordination
Languages: English (Upper-Intermediate)
Key Competencies:
High independence
Communication with employees, project teams and partners
Organisation and relationship building
Location: Tbilisi, Georgia
Workplace: hybrid
We’re looking for a Project Manager to join the HQ part of our Driver Marketing team at inDrive.
Driver Marketing is a global team responsible for communications with current and potential drivers across 40+ markets — from acquisition and onboarding to engagement, retention and loyalty.
The HQ team leads global projects and works closely with regional Driver Marketing teams, Business, Product, Analytics and other Marketing functions.
We need someone who can bring all these teams together and turn complex ideas into projects that get done.
Key Responsibilities
You’ll own complex cross-functional and cross-regional projects from idea to result.
Build project strategies and plans: goals, milestones, timelines, owners and success metrics.
Bring different teams together, keep everyone aligned and drive projects forward.
Track progress, dependencies and risks, and keep project documentation clear and up to date.
Set up tests and pilots, define targets, track results and help decide what to scale.
Build and improve processes for KPI tracking, reporting and cross-functional collaboration — including automation and AI where it makes sense.
Coordinate financial planning and budget tracking, helping the team stay on plan month after month.
Help prepare regular business reviews, presentations and reports.
Projects will be very different: from large strategic global marketing streams like Driver Safety Perception to more operational on improving how we track KPIs within the team, manage budgets or work with other teams.
There will be plenty of room to build things from scratch and make existing things work better.
Skills, Knowledge & Expertise
Strong project management skills and experience with complex, multi-stakeholder projects.
Strong ownership. You don’t just coordinate — you feel responsible for the result.
Confidence with numbers, KPIs, targets and budgets.
Good understanding of marketing fundamentals, channels and metrics.
Strong communication and stakeholder management skills.
Ability to bring structure without creating unnecessary bureaucracy.
Curiosity and a natural drive to make things simpler, faster and smarter.
Fluent English — you’ll use it every day with international teams.
Experience in ride-hailing, mobility or marketplaces is a big plus.
And finally, we’re looking for someone who is proactive, reliable, collaborative and genuinely great to work with.
There will be a lot going on. We need someone who enjoys that — and knows how to turn it into order.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
We are seeking a
Payroll lead
to own the financial side of payroll across all inVision companies, turning HR data into accurate payroll calculations, a reliable budget and clear insights for leadership. The role combines payroll budgeting and financial modeling with hands-on payroll execution, tax management across jurisdictions and close cooperation with HR, accounting and external payroll providers. It is critical to keeping payroll costs transparent, compliant and under control as the organization grows.
Key Responsibilities
1. Payroll Planning and Budgeting
Build the payroll budgeting process (salaries, bonuses, contributions) across all inVision companies.
Create and maintain a strategic, automated payroll financial model in Google Sheets.
Prepare the payroll budget for the financial period and update it based on data provided by HR.
Calculate the full cost of positions: monthly gross, employer taxes and contributions, annual bonus, currency. Check each position against the payroll limit.
Prepare the payroll budget and submit it for approval to the CFO and the Director.
2. Payroll Tax Burden
Maintain and update tax conditions for key inVision jurisdictions: tax and social contribution rates, caps, thresholds and payment deadlines (together with local advisors).
Calculate employer and employee tax burden for each jurisdiction for the payroll budget and position costing.
Monitor changes in tax legislation, assess their impact on the payroll budget and update the financial model on time.
Plan payroll tax and social contribution payments in the budget in line with payment deadlines.
Analyze payroll tax risks.
3. Financial Control
Enter changes provided by HR into the financial model and keep the data up to date.
Check new positions and changes against the payroll budget and limits.
4. Monthly Payroll Cycle
Calculate salaries, taxes and contributions in Kazakhstan based on HR documents and events (hiring, terminations, vacations, sick leave, timesheets).
Calculate payments to other individuals in Kazakhstan (civil-law contracts, student payments).
Calculate and pay taxes and contributions for employees and individuals in Kazakhstan.
Prepare and submit tax and contribution reports in Kazakhstan. In other jurisdictions, review and control them together with local advisors.
Prepare payment registers and organize salary payments.
Prepare accounting entries and reconcile payroll with the general ledger monthly.
Calculate final settlements on termination based on HR data.
5. Financial Assessment of Compensation Changes
Calculate the payroll budget impact of compensation changes (raises, indexations, transfers) approved and provided by HR.
Assess requests that exceed department limits for review by the CFO and the Director.
Calculate the bonus pool, book accruals and process bonus payments based on HR data.
Reallocate payroll limits between departments and legal entities within the approved budget.
6. Control and Analytics
Run plan-vs-actual analysis and rolling forecasts for payroll.
Prepare management analysis and payroll reports for leadership.
7. Methodology and Development
Develop and maintain policies and control procedures for the financial part of the payroll process.
Work with HR, accounting, banks, external payroll providers and auditors on financial payroll matters.
Take part in automation and ERP system development for payroll.
Skills, Knowledge and Expertise
Requirements
Degree in Economics or Finance. Certifications in payroll, taxation or accounting are a plus.
At least 4–5 years of experience in payroll, tax and contribution calculations and/or payroll budget planning. Experience in other jurisdictions is a plus.
Experience coordinating external payroll providers and cross-functional processes (HR, accounting, finance).
Strong knowledge of labor and tax legislation related to payroll, taxes and social contributions (Kazakhstan is required; other jurisdictions where we operate are a plus).
Experience building financial models and budgets.
Experience with the full payroll cycle in Kazakhstan: calculation, reporting to social funds, payments, accounting entries and reconciliation.
Experience with payroll, HR and accounting/ERP systems (1C:ZUP or similar) and master data management.
Advanced Excel / Google Sheets skills (pivot tables, models, formulas) and financial analysis skills.
English at C1 level or higher.
Key Competencies
Attention to detail and accuracy.
Error-free work with large volumes of calculations and personal data.
Confidentiality and ethics.
Strict confidentiality of employee compensation information.
Analytical thinking.
Ability to explain variances and turn numbers into insights for leadership.
Cross-functional communication.
Constructive work with HR, department heads and the CFO; ability to defend budget limits with clear arguments.
Ownership and meeting deadlines.
Strict adherence to payroll calendar and tax reporting deadlines.
Flexibility and adaptability in a fast-changing environment.
Ability to respond quickly to shifting project priorities and reflect changes in payroll records.
Location: Recife, Brazil
Workplace: hybrid
As one of the top mobility companies in the world, we have been redefining the industry with innovative mobile technologies since 2013, driving us toward becoming a super app. Join us in our mission to combat global injustice.
We are seeking a strategic Financial Controller to own the close and local regulatory compliance processes for our legal entities in Latin America, with a primary focus on Brazil, Mexico and Peru, and to lead and develop our LATAM accounting team. You will provide thought leadership and accounting expertise to support strategic decision-making in local accounting and compliance matters, and you will leverage your deep knowledge of local compliance requirements to support treasury, tax planning and FP&A.
Note: ONLY CVs in English will be considered.
Key Responsibilities
Lead and develop the LATAM accounting team (about 5 to 6 people across Mexico, Brazil and Peru): give clear structure and guidance, support learning and growth, and hold the team accountable without micromanaging.
Perform month-, quarter- and year-end close and financial reporting under U.S. and local GAAP, and ensure compliance with local statutory accounting, tax, cash repatriation and other regulatory requirements.
Own local statutory audits, tax audits and regulatory changes in each jurisdiction, working closely with tax agents and business process outsourcers (BPOs).
Own general ledger management, account reconciliations, flux analysis and adherence to internal controls; own entity deliverables for the global audit.
Lead continuous improvement of the close process, focusing on automation, SOP documentation, scalability and standardization, and reduce the number of days to close.
Use technology and AI tools to build and scale automated accounting processes.
Guide the business through the accounting operations and compliance setup of newly opened legal entities, including fiscalization and e-invoicing requirements.
Identify and resolve operational inefficiencies, accounting issues and regulatory risks with a proactive, data-driven mindset, with a strong understanding of the differences between U.S. GAAP and local GAAP.
Partner with Treasury, Tax and FP&A to support cash repatriation, tax planning and forecasting.
Skills, Knowledge & Expertise
10+ years of total work experience owning month-, quarter- and year-end close under local and U.S. GAAP, focused on timeliness, accuracy, robust documentation of standard operating procedures, adherence to internal controls and cross-functional collaboration.
Must have experience working in a large public company and strong U.S. GAAP knowledge in a Sarbanes-Oxley environment. A strong IFRS background is welcome as long as U.S. GAAP knowledge is solid.
Proven people leadership: a strong manager who builds and develops teams, is kind and empathetic while holding people accountable, and is focused on excellence in accounting, close and compliance.
Deep experience with local regulatory reporting, taxation and compliance matters, including working with BPOs and tax audits, and the ability to learn the requirements of new jurisdictions quickly and take end-to-end ownership.
Proven experience collaborating with cross-functional teams such as treasury, reporting, tax, shared services, HR and FP&A.
A builder's mindset focused on constant improvement, with a track record of reducing days to close and bringing efficiencies through technology, standardization of processes and talent development.
Strong organizational and prioritization skills, comfortable with ambiguity and working in fast-paced, remote-first, high-productivity and multicultural environments.
Clear communication in English, written and spoken.
An authorized public accounting license such as Chartered Accountant or local equivalent.
Nice to have:
experience in tech marketplaces or apps (first preference) or B2B SaaS companies; Big 4 background; NetSuite; hands-on experience building automations with AI tools such as Claude or ChatGPT.
Job Benefits
Be part of a growing and innovative company with a unique approach to ride-hailing and Fintech solutions.
Enjoy a collaborative and supportive work environment where new ideas and perspectives are encouraged and valued.
Competitive salary as a full-time employee.
Hybrid work arrangements to support a healthy work-life balance.
Location: Kathmandu, Nepal
Workplace: hybrid
This role supports regional supply growth by identifying, engaging, and onboarding fleet partners, as well as maintaining day-to-day relationships with existing accounts. You assist in building the local ecosystem of value-added networks with dealers, insurers, and service providers to strengthen the platform's proposition for fleet operators. Operationally, you monitor driver performance metrics, support partner onboarding workflows, and collaborate with internal teams to resolve operational issues. You execute localized fleet initiatives by translating defined strategies into concrete outreach and partnership activity.
Key Responsibilities
1. Partnership Development & Onboarding
Find and prospect new fleet partners through outreach, referrals, and research
Support contracting end to end, keeping commercial terms and compliance in line
Act as the day-to-day contact for fleet partners — handle routine requests and escalate complex ones
2. Strategy Execution & Market Intelligence
Execute the local fleet strategy in line with defined goals
Track market trends and competitor activity, and share insights to sharpen the fleet value proposition
Help identify geographic and category expansion opportunities in your country
3. Ecosystem & Vendor Support
Help build and maintain a network of third-party vendors for fleet partners:
OEMs & dealers: secure vehicle supply and purchase agreements
Banks / leasing companies: help arrange financing for partners
Package and pitch bundled offers (e.g. "Vehicle + Finance + Maintenance") to prospective partners
4. Operational Excellence & Analytics
Monitor partner-driver KPIs (utilization, acceptance rate, active vehicles, number of rides)
Run regular check-ins with partners to surface bottlenecks and flag improvements
Work with cross-functional teams (Driver Operations, Marketing, Legal, Finance) for smooth onboarding and payments
Skills, Knowledge & Expertise
English: B2 level or higher is a must, since the role involves constant work with HQ
Negotiation: proven experience managing B2B negotiations and contracts - required
Experience: 1–2 years in Business Development or Key Account Management
Analytical mindset: confident using data to make decisions; Google Sheets / Excel - required
Relationship building: strong interpersonal skills; able to influence external stakeholders
Education: Bachelor's degree in Business Administration, Economics or a related field
Job Benefits
Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location
Location: Limassol, Cyprus
Workplace: hybrid
Senior Applied Researcher will own well-defined marketplace efficiency problems end-to-end, from problem formalisation through modelling, deployment, and production monitoring. You will operate independently on complex problem areas, make explicit trade-offs between competing objectives, and partner closely with engineering to deliver robust, scalable solutions.
Key Responsibilities
Conduct in-depth market research and analyze trends to identify opportunities for marketplace growth and optimization
Develop and refine metrics, dashboards, and KPIs to monitor market performance and guide strategic decisions
Generate and validate hypotheses to address key market challenges, presenting insights and actionable recommendations to stakeholders
Investigate anomalies and deviations in key metrics, identifying root causes and proposing solutions
Build predictive models and advanced analytics frameworks to forecast market trends and inform resource allocation
Skills, Knowledge and Expertise
4–7 years of industry experience in data analytics, data science, applied research, or PhD + 2–4 years post-PhD in industry
End-to-end ownership of individual marketplace models, policies, or decision mechanisms
Strong judgment in trading off model fidelity, latency, robustness, and business impact
Proven ability to move from abstract problem formulation to production-grade decision logic
Hands-on experience collaborating with engineering teams on deployment, iteration, and monitoring
Demonstrated ability to reason about system behavior under uncertainty, delayed feedback, and partial observability
Modeling supply-demand dynamics as stochastic, partially observed, feedback-driven systems; formalizing unit economics, service quality, and LTV as state variables and objectives
Design and analysis of experiments under interference, spillovers, feedback loops, and adaptive policies (e.g., switchbacks, clustered interventions)
Practical experience with DiD, panel methods, synthetic control, double-robust estimators, and causal ML approaches in production settings
Ability to distinguish short-term experimental uplift from long-run equilibrium shifts and cumulative feedback effects using time-series and dynamic causal methods.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Annual salary from EUR 70 700 gross
Final benefits may vary depending on the location.
Location: Islamabad, Pakistan
Workplace: hybrid
Our AI Customer Support and Safety team is working on many areas including Computer Vision, NLP, RL etc, bringing business value to our products and improving the lives of our customers. Now we are aiming to strengthen several streams and looking for an experienced middle
Machine Learning Engineer
, who will help us in our journey. The primary focus for this position will be automation of the driver verification process, for which experience in
computer vision
is essential.
Key Responsibilities
Develop, deploy, and maintain machine learning models and systems
Conduct in-depth data analysis, preparation, and processing
Contribute to the design of ML systems, focusing on data-related aspects like annotation and processing
Follow established security guidelines and identify potential risks
Collaborate with peers to review and ensure designs are effective, flexible, and reusable
Solve issues and provide feedback for engineering design and delivery processes
Ensure that features are deployed according to requirements and operate without unintended side effects
Create and maintain comprehensive documentation for models and processes
Monitor and support deployed solutions to ensure they meet performance expectations
Actively seek out information and internal solutions to ensure reusability and adoption of common technologies
Our expectations
3+ years of experience in the Field. Previous software engineering experience is preferrable
Strong proficiency in Python and its common data processing frameworks (e.g., for streaming, batch, and asynchronous data).
Strong foundational knowledge in classical machine learning, deep learning, and advanced mathematics.
Familiarity with MLOps principles and experience using MLOps tools for managing the ML model lifecycle.
Experience with backend systems and infrastructure, and a willingness to learn new technologies (like Golang) for integration purposes.
The ability to design solutions using common design patterns and various design tools.
Experience in experiment design and the ability to validate the credibility of information from various sources.
A solid understanding of the business value of delivered features.
Strong problem-solving skills, with an emphasis on using technical facts and reasoning.
Excellent communication and collaboration skills, including active listening and the ability to build consensus.
A strong drive for continuous self-development and a collaborative mindset for contributing to communities.
Ability to balance quality and speed depending on the case, and justify your decision
Ability to explain the background and consequences of your technical decisions to non-technical stakeholders, including product and business managers
English communication skills
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
We’re looking for an Engineering Manager to lead our Grocery Marketplace Experience team. The team builds the native Grocery and Food storefront in the inDrive super app: the iOS and Android experience and the mobile backend-for-frontend. In this role, you’ll hire and lead a cross-functional team of 8–9 engineers, and build high-performance, scalable systems together with them.
Key Responsibilities
Hire, lead and grow a cross-functional engineering team (iOS, Android, backend, QA), supporting new developers’ adaptation and career development
Manage project planning, execution, and resource allocation to ensure high-quality and on-time software delivery
Align engineering efforts with business goals through close collaboration with stakeholders and the other teams
Develop and optimize engineering processes, tools, and technologies in collaboration with the teams
Build and nurture a developer community within the company and participate in external conferences
Oversee the use of core technologies, including Golang, Kubernetes and native iOS and Android development, to ensure efficient development practices
Skills, Knowledge and Expertise
Demonstrated experience in engineering management with a strong background in software development
Solid understanding of system design, high-volume projects, server and client architecture, and development limitations
Excellent leadership and communication abilities, with a talent for explaining complex technical concepts by sharing your technical expertise
Ability to manage multiple projects simultaneously, ensuring timely and quality delivery
Enthusiasm for new technologies and a commitment to ongoing skill development and teamwork
BS/MS in Engineering, Computer Science, or a related field
Experience working on Grocery, Marketplace, or other e-commerce products, with a strong understanding of their business and technical challenges
Experience in managing mobile (iOS/Android) teams is a plus
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Annual salary from 90 700 EUR gross
Final benefits may vary depending on the location.
Location: Cairo, Egypt
Workplace: hybrid
Our AI Customer Support and Safety team is working on many areas including Computer Vision, NLP, RL etc, bringing business value to our products and improving the lives of our customers. Now we are aiming to strengthen several streams and looking for an experienced middle
Machine Learning Engineer
, who will help us in our journey. The primary focus for this position will be automation of the driver verification process, for which experience in
computer vision
is essential.
Key Responsibilities
Develop, deploy, and maintain machine learning models and systems
Conduct in-depth data analysis, preparation, and processing
Contribute to the design of ML systems, focusing on data-related aspects like annotation and processing
Follow established security guidelines and identify potential risks
Collaborate with peers to review and ensure designs are effective, flexible, and reusable
Solve issues and provide feedback for engineering design and delivery processes
Ensure that features are deployed according to requirements and operate without unintended side effects
Create and maintain comprehensive documentation for models and processes
Monitor and support deployed solutions to ensure they meet performance expectations
Actively seek out information and internal solutions to ensure reusability and adoption of common technologies
Our expectations
3+ years of experience in the Field. Previous software engineering experience is preferrable
Strong proficiency in Python and its common data processing frameworks (e.g., for streaming, batch, and asynchronous data).
Strong foundational knowledge in classical machine learning, deep learning, and advanced mathematics.
Familiarity with MLOps principles and experience using MLOps tools for managing the ML model lifecycle.
Experience with backend systems and infrastructure, and a willingness to learn new technologies (like Golang) for integration purposes.
The ability to design solutions using common design patterns and various design tools.
Experience in experiment design and the ability to validate the credibility of information from various sources.
A solid understanding of the business value of delivered features.
Strong problem-solving skills, with an emphasis on using technical facts and reasoning.
Excellent communication and collaboration skills, including active listening and the ability to build consensus.
A strong drive for continuous self-development and a collaborative mindset for contributing to communities.
Ability to balance quality and speed depending on the case, and justify your decision
Ability to explain the background and consequences of your technical decisions to non-technical stakeholders, including product and business managers
English communication skills
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
At inDrive, a passenger and a driver agree on a price in seconds. What happens next, from the moment the driver accepts the order until the passenger steps out of the car, decides whether that passenger will open inDrive again.
We are looking for a Senior Product Manager to own the
passenger's ride experience
: from driver assignment to a successfully completed trip. You will shape how passengers wait for and meet their driver, how they feel during the ride, and how the trip ends.
This role goes beyond screens and flows. Your work will directly affect completed rides, cancellations, passenger trust and retention.
Key Responsibilities
Own the Ride Experience End-to-End:
You will define and evolve the passenger journey after a driver is assigned: waiting for pickup, meeting the driver, the ride itself and the end of the trip.
Turn More Matches into Completed Rides:
Find and remove the reasons why passengers and drivers cancel after they have agreed on a ride, so that more matched orders end in a successful trip.
Make Pickup Predictable:
Improve ETA accuracy, driver tracking, pickup point clarity and passenger-driver communication, so that passengers and drivers find each other quickly and without stress.
Build Trust and Safety into the Ride:
Together with the safety team, develop in-ride features such as trip sharing, route monitoring and emergency tools that help passengers feel safe and in control.
Close Every Trip Well:
Own the end of the ride: trip summary, payment confirmation, ratings and feedback, and resolving post-trip issues such as disputes or lost items.
Experiment and Optimize Continuously:
Run A/B tests and iterate on key levers such as waiting rules, notifications, communication tools and cancellation policies.
Collaborate Across Domains:
Work closely with driver product, safety, maps and geo, payments, customer support and data teams to keep the experience consistent for both sides of the ride.
Skills, Knowledge and Expertise
4+ Years in Consumer Marketplaces:
Proven track record leading high-scale consumer products, preferably in ride-hailing, delivery, or platforms with offline operational components.
Operational & System Understanding:
Hands-on grasp of real-world logistics—including ETAs, geolocation, cancellations, and support workflows—alongside two-sided marketplace incentives (passengers vs. drivers).
Data & Experimentation Rigor:
Skilled in A/B testing, funnel and cohort analysis, and data-driven decision-making under uncertainty to rapidly test bold hypotheses.
User-Centric & Safety Mindset:
Deep empathy for passenger anxieties during a ride, with the ability to design trust-building UX while treating safety as an absolute product requirement.
Cross-Functional Alignment:
Proven success collaborating across diverse product teams (Driver Experience, Maps, Safety, Payments, Support) to navigate conflicting priorities and reach consensus.
Clear & Strategic Communication:
Ability to articulate complex product trade-offs, operational trade-offs, and strategic decisions to both technical teams and executive leadership.
Communication:
Business-fluent English proficiency (B2/C1+ or equivalent).
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary from 70 700 EUR gross.
Final benefits may vary depending on the location.
ГибридAlmaty, Kazakhstan
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