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Location: Remote, Pennsylvania, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We're looking for an amazing individual to join Fivetran's Employee Experience team as our Senior Lead, Employee Experience & Internal Communications. This role goes beyond writing great comms — you'll also help design how employees experience Fivetran day to day, from how we listen to them, to how we recognize them, to how we bring them together as a community. You'll craft compelling communications for employees around the world, build the frameworks that connect employees to one another and to our priorities, and design programs that make people feel heard, valued, and energized — all in service of our company mission. You'll be hands-on: writing stellar communications, designing employee listening mechanisms, building recognition programs, and running culture and community initiatives. You'll also zoom out — building frameworks and cadences that scale, and using data (surveys, engagement metrics, attendance, participation) to tell a story about how the organization is doing and what to do next. Technologies You’ll Use Google Suite, Notion What You’ll Do Internal Communications Own the internal communications strategy, calendar, and multi-channel distribution framework, spanning both the People and COO organizations Write and edit clear, engaging content for internal audiences across our internal wiki and other channels Craft consistent messaging on company updates, initiatives, and achievements Support leadership on change and reorg communications, ensuring transparency and buy-in Manage and optimize internal communication channels (email, intranet, Slack, and other digital platforms) Develop and maintain a crisis communications plan for unexpected events affecting the company and its employees Employee Listening Design and run an employee listening framework across employee groups (e.g., ERGs) and around key moments (e.g., reorgs), at a minimum quarterly cadence Establish feedback mechanisms to gauge the effectiveness of communications and programs, and translate what you hear into action Recognition Build and document a company-wide recognition framework, pilot it with an initial team, and iterate based on results Integrate recognition into everyday tools and processes (e.g., Slack, Workday) and align it with company values Culture Identify and help launch culture initiatives grounded in our top company values Track and report on awareness and adoption (e.g., through the annual company survey) Events & Community Design a connection framework for events and community programming, including remote/distributed hubs Plan and deliver company events (holiday, community, and milestone moments) with clear attendance and satisfaction goals Data & Storytelling Analyze and present data (survey results, attendance, engagement, participation) accurately and use it to tell a clear story that drives decisions Skills We’re Looking For 6+ years of experience across internal communications and employee experience/engagement, with excellent, clear, simple writing Demonstrated experience designing employee listening, feedback, or survey programs Experience building or running employee recognition programs Experience planning and executing company-wide events or community programming, including for distributed/remote teams Strong ability to analyze and present data accurately, and use it to tell a story Ability to prioritize effectively and lead and execute independently as a senior individual contributor Experience working cross-collaboratively with employees and executives at all levels Fluent in best practices across internal communication channels Understanding of how communications, recognition, culture, and leadership intersect Experience driving behavior change through communications and program design Excellent written and verbal communication skills Bonus Skills​ Previous experience in founder-led startup organizations Experience with Notion Fluency with AI tool #LI-SR1 #LI-Remote The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Pay Range $140,054 — $175,067.50 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Remote, New York, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We're looking for an amazing individual to join Fivetran's Employee Experience team as our Senior Lead, Employee Experience & Internal Communications. This role goes beyond writing great comms — you'll also help design how employees experience Fivetran day to day, from how we listen to them, to how we recognize them, to how we bring them together as a community. You'll craft compelling communications for employees around the world, build the frameworks that connect employees to one another and to our priorities, and design programs that make people feel heard, valued, and energized — all in service of our company mission. You'll be hands-on: writing stellar communications, designing employee listening mechanisms, building recognition programs, and running culture and community initiatives. You'll also zoom out — building frameworks and cadences that scale, and using data (surveys, engagement metrics, attendance, participation) to tell a story about how the organization is doing and what to do next. Technologies You’ll Use Google Suite, Notion What You’ll Do Internal Communications Own the internal communications strategy, calendar, and multi-channel distribution framework, spanning both the People and COO organizations Write and edit clear, engaging content for internal audiences across our internal wiki and other channels Craft consistent messaging on company updates, initiatives, and achievements Support leadership on change and reorg communications, ensuring transparency and buy-in Manage and optimize internal communication channels (email, intranet, Slack, and other digital platforms) Develop and maintain a crisis communications plan for unexpected events affecting the company and its employees Employee Listening Design and run an employee listening framework across employee groups (e.g., ERGs) and around key moments (e.g., reorgs), at a minimum quarterly cadence Establish feedback mechanisms to gauge the effectiveness of communications and programs, and translate what you hear into action Recognition Build and document a company-wide recognition framework, pilot it with an initial team, and iterate based on results Integrate recognition into everyday tools and processes (e.g., Slack, Workday) and align it with company values Culture Identify and help launch culture initiatives grounded in our top company values Track and report on awareness and adoption (e.g., through the annual company survey) Events & Community Design a connection framework for events and community programming, including remote/distributed hubs Plan and deliver company events (holiday, community, and milestone moments) with clear attendance and satisfaction goals Data & Storytelling Analyze and present data (survey results, attendance, engagement, participation) accurately and use it to tell a clear story that drives decisions Skills We’re Looking For 6+ years of experience across internal communications and employee experience/engagement, with excellent, clear, simple writing Demonstrated experience designing employee listening, feedback, or survey programs Experience building or running employee recognition programs Experience planning and executing company-wide events or community programming, including for distributed/remote teams Strong ability to analyze and present data accurately, and use it to tell a story Ability to prioritize effectively and lead and execute independently as a senior individual contributor Experience working cross-collaboratively with employees and executives at all levels Fluent in best practices across internal communication channels Understanding of how communications, recognition, culture, and leadership intersect Experience driving behavior change through communications and program design Excellent written and verbal communication skills Bonus Skills​ Previous experience in founder-led startup organizations Experience with Notion Fluency with AI tool #LI-SR1 #LI-Remote The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Pay Range $140,054 — $175,067.50 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Remote, Texas, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We're looking for an amazing individual to join Fivetran's Employee Experience team as our Senior Lead, Employee Experience & Internal Communications. This role goes beyond writing great comms — you'll also help design how employees experience Fivetran day to day, from how we listen to them, to how we recognize them, to how we bring them together as a community. You'll craft compelling communications for employees around the world, build the frameworks that connect employees to one another and to our priorities, and design programs that make people feel heard, valued, and energized — all in service of our company mission. You'll be hands-on: writing stellar communications, designing employee listening mechanisms, building recognition programs, and running culture and community initiatives. You'll also zoom out — building frameworks and cadences that scale, and using data (surveys, engagement metrics, attendance, participation) to tell a story about how the organization is doing and what to do next. Technologies You’ll Use Google Suite, Notion What You’ll Do Internal Communications Own the internal communications strategy, calendar, and multi-channel distribution framework, spanning both the People and COO organizations Write and edit clear, engaging content for internal audiences across our internal wiki and other channels Craft consistent messaging on company updates, initiatives, and achievements Support leadership on change and reorg communications, ensuring transparency and buy-in Manage and optimize internal communication channels (email, intranet, Slack, and other digital platforms) Develop and maintain a crisis communications plan for unexpected events affecting the company and its employees Employee Listening Design and run an employee listening framework across employee groups (e.g., ERGs) and around key moments (e.g., reorgs), at a minimum quarterly cadence Establish feedback mechanisms to gauge the effectiveness of communications and programs, and translate what you hear into action Recognition Build and document a company-wide recognition framework, pilot it with an initial team, and iterate based on results Integrate recognition into everyday tools and processes (e.g., Slack, Workday) and align it with company values Culture Identify and help launch culture initiatives grounded in our top company values Track and report on awareness and adoption (e.g., through the annual company survey) Events & Community Design a connection framework for events and community programming, including remote/distributed hubs Plan and deliver company events (holiday, community, and milestone moments) with clear attendance and satisfaction goals Data & Storytelling Analyze and present data (survey results, attendance, engagement, participation) accurately and use it to tell a clear story that drives decisions Skills We’re Looking For 6+ years of experience across internal communications and employee experience/engagement, with excellent, clear, simple writing Demonstrated experience designing employee listening, feedback, or survey programs Experience building or running employee recognition programs Experience planning and executing company-wide events or community programming, including for distributed/remote teams Strong ability to analyze and present data accurately, and use it to tell a story Ability to prioritize effectively and lead and execute independently as a senior individual contributor Experience working cross-collaboratively with employees and executives at all levels Fluent in best practices across internal communication channels Understanding of how communications, recognition, culture, and leadership intersect Experience driving behavior change through communications and program design Excellent written and verbal communication skills Bonus Skills​ Previous experience in founder-led startup organizations Experience with Notion Fluency with AI tool #LI-SR1 #LI-Remote The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Pay Range $140,054 — $175,067.50 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Remote, Colorado, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We're looking for an amazing individual to join Fivetran's Employee Experience team as our Senior Lead, Employee Experience & Internal Communications. This role goes beyond writing great comms — you'll also help design how employees experience Fivetran day to day, from how we listen to them, to how we recognize them, to how we bring them together as a community. You'll craft compelling communications for employees around the world, build the frameworks that connect employees to one another and to our priorities, and design programs that make people feel heard, valued, and energized — all in service of our company mission. You'll be hands-on: writing stellar communications, designing employee listening mechanisms, building recognition programs, and running culture and community initiatives. You'll also zoom out — building frameworks and cadences that scale, and using data (surveys, engagement metrics, attendance, participation) to tell a story about how the organization is doing and what to do next. Technologies You’ll Use Google Suite, Notion What You’ll Do Internal Communications Own the internal communications strategy, calendar, and multi-channel distribution framework, spanning both the People and COO organizations Write and edit clear, engaging content for internal audiences across our internal wiki and other channels Craft consistent messaging on company updates, initiatives, and achievements Support leadership on change and reorg communications, ensuring transparency and buy-in Manage and optimize internal communication channels (email, intranet, Slack, and other digital platforms) Develop and maintain a crisis communications plan for unexpected events affecting the company and its employees Employee Listening Design and run an employee listening framework across employee groups (e.g., ERGs) and around key moments (e.g., reorgs), at a minimum quarterly cadence Establish feedback mechanisms to gauge the effectiveness of communications and programs, and translate what you hear into action Recognition Build and document a company-wide recognition framework, pilot it with an initial team, and iterate based on results Integrate recognition into everyday tools and processes (e.g., Slack, Workday) and align it with company values Culture Identify and help launch culture initiatives grounded in our top company values Track and report on awareness and adoption (e.g., through the annual company survey) Events & Community Design a connection framework for events and community programming, including remote/distributed hubs Plan and deliver company events (holiday, community, and milestone moments) with clear attendance and satisfaction goals Data & Storytelling Analyze and present data (survey results, attendance, engagement, participation) accurately and use it to tell a clear story that drives decisions Skills We’re Looking For 6+ years of experience across internal communications and employee experience/engagement, with excellent, clear, simple writing Demonstrated experience designing employee listening, feedback, or survey programs Experience building or running employee recognition programs Experience planning and executing company-wide events or community programming, including for distributed/remote teams Strong ability to analyze and present data accurately, and use it to tell a story Ability to prioritize effectively and lead and execute independently as a senior individual contributor Experience working cross-collaboratively with employees and executives at all levels Fluent in best practices across internal communication channels Understanding of how communications, recognition, culture, and leadership intersect Experience driving behavior change through communications and program design Excellent written and verbal communication skills Bonus Skills​ Previous experience in founder-led startup organizations Experience with Notion Fluency with AI tool #LI-SR1 #LI-Remote The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Pay Range $140,054 — $175,067.50 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Espoo Workplace: Hybrid ROLE HIGHLIGHTS: - Systems and Software Team Lead - Location: Espoo, Finland - Department: Global Manufacturing Organisation - Employment type: Permanent - Workplace model: Office - Employment is subject to applicable security screening (incl. SUPO, where required) WHY THIS ROLE MATTERS: We are looking for a Systems and Software Team Lead to own systems and software production and satellite-level testing for ICEYE's SAR satellites, from production integration through to proof that every onboard system performs reliably before a satellite ships. Your team is responsible for onboard software loading, validation, and checkout during production, and full satellite-level functional and end-to-end system checkout, including RF testing in the anechoic chamber as part of that satellite-level test campaign. You will lead a multidisciplinary team of engineers and technicians across systems and software, and carry the ultimate responsibility for flight readiness on the systems and software side of the build. This is a hands-on leadership role at the core of production. You'll spend time on the floor with your team, troubleshooting, unblocking issues, and improving processes, while working alongside the Integration and Mechanical team leads to keep the overall satellite build on schedule and to the highest quality standards. ICEYE's production volumes are scaling significantly, and this role is central to building the systems, tooling, and team needed to support that growth.   WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth. ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system. ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future. Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.   YOUR DAY-TO-DAY RESPONSIBILITIES   LEADING SYSTEMS & SOFTWARE PRODUCTION - Own systems and software production for ICEYE's SAR satellites, ensuring mission readiness from integration through launch - Plan, coordinate, and execute satellite build stages across production, from initial integration through flight readiness - Own end-to-end production flows for onboard software, avionics, and SAR payload system integration - Be hands-on: lead troubleshooting, unblock issues, keep production momentum OWNING SATELLITE-LEVEL VERIFICATION - Drive execution of system-level functional testing, verification, and acceptance for SAR flight units, once integration is complete - Prove that all onboard systems (avionics, power, software) perform reliably in full configuration - Own planning, execution, and reporting of system-level functional tests and inspections, including RF testing of the full satellite in the anechoic chamber - Ensure anechoic chamber test setups are properly scheduled, maintained, and executed as part of the satellite-level test flow OWNING SOFTWARE IN PRODUCTION - Own onboard software loading, validation, and checkout during production and verification - Maintain and improve test automation, scripts, and software-supported verification flows with keeping supporting stakeholders in loop. - Ensure robustness of SAR mission software, including payload control, data handling, and spacecraft operations DRIVING QUALITY, TRACEABILITY & COMPLIANCE - Maintain configuration control, build discipline, and full traceability - Ensure compliance with aerospace quality standards - Manage technical risks, anomalies, and non-conformances through root cause analysis and corrective action, identifying and driving resolution of the issues most critical to the production line BUILDING SCALABLE, REPEATABLE PROCESSES - Define and continuously improve scalable production workflows, work instructions, test procedures, and checklists together with AIT Engineering and Quality - Turn unclear inputs into clear, usable verification processes, reducing reliance on tribal knowledge - Drive throughput and reduce rework while protecting quality, as production volumes scale LEADING & DEVELOPING THE TEAM - Lead, coach, and grow a multidisciplinary team across systems and software, including satellite-level test execution - Mentor and lead the team, fostering operational excellence, accountability, and a high-reliability spaceflight culture - Train and mentor on systems and software test best practices and fault diagnostics, including anechoic chamber test execution WORKING ACROSS TEAMS & SCALING - Act as the primary technical interface between AIT engineers, engineering, production, and mission operations for SAR missions - Coordinate closely with the Integration and Mechanical team leads to ensure a unified, on-schedule satellite build - Prepare verification and production processes for higher volumes; define and track KPIs WHAT WE’RE LOOKING FOR MUST HAVES: - Strong leadership experience, with the ability to manage and guide a multidisciplinary team of engineers and technicians, fostering collaboration and growth - Proven expertise in systems and/or software integration for complex hardware, ideally in satellite, aerospace, or a similarly regulated high-reliability environment - In-depth knowledge of onboard software, avionics, and payload systems, and how they interact with the broader satellite build - Comfort with software in test: flight software loading/validation, test automation, and scripting - Strong background in root cause analysis, anomaly management, and non-conformance resolution - Familiarity with satellite-level test methods, including exposure to RF/anechoic chamber testing (spectrum analyzers, network analyzers, signal generators, power meters) - Excellent organizational and planning skills, able to coordinate across multiple technical disciplines and manage competing priorities - Effective communicator, able to convey technical updates clearly to engineers, technicians, and senior management, including C-level executives WHAT SUCCESS LOOKS LIKE - Every satellite's systems and software performance is verified reliably, predictably, and to standard before it ships, including its RF/anechoic chamber test results - Systems and software verification processes are clear, structured, and scalable - Problems are isolated and solved at the root, not patched - The team takes full ownership of production and verification quality and traceability - Production and verification throughput keep pace with ICEYE's growth WHY THIS ROLE IS INTERESTING - You bring systems and software production and verification together under one scope, including the satellite's final anechoic chamber test - You own the moment of truth: proving that every satellite works end-to-end before it ships - You'll shape how production and verification are done, not just follow existing processes - You'll work at the intersection of engineering and production, where your decisions have immediate impact APPLICATION PROCESS - Talent Acquisition Interview - Hiring Manager General Interview - Technical Interview, including a Technical Challenge - Hiring Team Interview - Director Interview WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process. Base salary range for this position is depends on experience, and will be negotiated individually. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: San Francisco Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE As a member of the Capacity Strategy & Operations team, you will sit at the intersection of supply intelligence, demand forecasting, and cross-functional execution, turning a complex, fast-moving hardware market into a predictable, reliable foundation for our customers and internal engineering teams. This is not a purely analytical role. You will own the end-to-end capacity planning process: from translating customer commitments and growth forecasts into concrete supply requirements, to coordinating fulfillment across vendors, finance, and the infrastructure team, to building the systems that make all of this repeatable and scalable. When supply is constrained and tradeoffs are unavoidable, you are the person in the room who can model the options, make a clear recommendation, and drive alignment fast. You are a strong fit if you have operated at the intersection of strategy and execution before — someone who is equally comfortable building a capacity model in a spreadsheet and running a cross-functional war room when a customer deployment is at risk. EXAMPLE INITIATIVES - Demand-Supply Alignment Framework: Build and own the process that translates customer pipeline, signed commitments, and growth projections into a forward-looking GPU demand signal — so the team is never caught flat-footed when a customer scales faster than expected. - Constrained Allocation Playbook: Define the decision framework for how Baseten allocates scarce GPU supply across competing customers and regions, including escalation paths and tradeoff criteria for leadership. - Capacity War Room Ownership: Lead cross-functional response when a high-stakes capacity situation arises — coordinating across Sales, SRE, Finance, and Vendor relationships to resolve it with minimal customer disruption. - Strategic Briefings for Leadership: Produce clear, concise capacity health reports and scenario analyses for senior leadership, enabling confident decisions on customer commitments, vendor negotiations, and CapEx allocation. RESPONSIBILITIES - Own the capacity planning process end to end: intake, triage, prioritization, fulfillment tracking, and post-mortem learnings - Translate customer commitments, sales pipeline, and infrastructure growth targets into concrete GPU demand forecasts across regions, GPU types, and timelines - Partner with Finance to model capacity scenarios, evaluate new supply opportunities, and support CapEx decision-making - Work closely with the Capacity Acquisition team to align supply procurement with forward demand, flagging gaps and risks early - Coordinate cross-functionally across Sales, SRE, and Infrastructure teams to resolve capacity conflicts and ensure customer commitments are honored - Build and maintain the operational cadence that keeps capacity planning structured, visible, and free of ad-hoc Slack chaos - Develop reporting and dashboards that give leadership a real-time view of capacity health, utilization trends, and risk exposure - Identify recurring operational gaps in the capacity lifecycle and drive process improvements that reduce toil and improve reliability REQUIREMENTS - 5+ years of experience in strategy, operations, consulting, finance, or a similarly analytical and execution-oriented role - Demonstrated ability to own complex, cross-functional processes with multiple stakeholders and competing priorities - Strong quantitative and modeling skills — comfortable building demand forecasts, scenario analyses, and capacity models from scratch - Excellent communication skills, with a track record of distilling ambiguous situations into clear recommendations for senior leadership - High ownership mindset: you identify what is broken, build the fix, and follow through until it is working - Operates well under pressure and in ambiguous, fast-moving environments where the playbook does not yet exist NICE TO HAVE - Familiarity with GPU infrastructure, cloud platforms, or AI/ML ecosystem - Experience in a high-growth startup or Series B+ environment where operational processes were being built from scratch - Exposure to vendor or partner management, particularly in hardware, cloud, or infrastructure contexts BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. About the Team The Infrastructure team builds and maintains the systems that power LangChain’s developer platform, including LangGraph Cloud and LangSmith. The team focuses on reliability, scalability, and developer productivity across the stack, working closely with backend, frontend, and platform engineers to ensure services are deployed, tested, and operated with confidence. About the Role We’re hiring a Software Engineer to join the Infrastructure team and own developer productivity across our LangGraph Cloud/Platform and LangSmith products. You’ll work closely with Infrastructure, Backend, and Frontend teams to ship with confidence across Kubernetes-based services, APIs, and UI flows. You’ll also help pioneer quality practices specific to LLM applications, such as prompt regression testing and evaluation suites. Location: In person 5 days/week in San Francisco, CA or New York, NY What You'll Do - Own test strategy end-to-end across APIs, services, UI, data, and infrastructure (Kubernetes, Terraform, Helm) - Stand up ephemeral test environments in Kubernetes for pull requests and release candidates; seed test data and run hermetic test suites - Shift quality earlier in CI/CD pipelines (GitHub Actions) through parallelization, caching, deterministic seeds, flake tracking, and quality gates - Build observability into testing workflows with rich failure artifacts such as logs, traces, and dashboards - Establish performance and reliability baselines for critical paths, including SLIs, SLOs, and regression detection - Partner on incident workflows by reproducing issues, adding targeted regression tests, and improving runbooks and postmortems - Write documentation including test plans, playbooks, and contributor guidelines for writing high-quality tests Example projects you might own - A pull-request ephemeral end-to-end testing harness that deploys a minimal LangSmith stack in CI and runs Playwright and API suites against seeded tenants - A k6 performance scenario that simulates multi-tenant traffic and surfaces p95/p99 latency regressions per release - A flake-budget system that automatically quarantines flaky tests, opens issues with artifacts, and tracks time-to-deflake What You'll Bring - 3+ years of experience as a software engineer or infrastructure engineer - Strong hands-on experience with Python and testing frameworks such as pytest - Experience working with CI/CD systems (GitHub Actions preferred) and improving pipeline performance and reliability - Solid understanding of API testing, mocking/stubbing, and data setup/teardown - Comfort defining quality standards, writing test plans, and driving cross-team execution Nice to Have - Experience with load and performance testing tools such as k6 - Familiarity with observability tooling such as Datadog or OpenTelemetry - Experience testing services running on Kubernetes and containerized environments - Basic infrastructure experience with Helm, Terraform, Kubernetes networking, or secrets management - SQL fluency for validating data (Postgres, ClickHouse, BigQuery) - Familiarity with Go, Node, or React for targeted white-box tests and improving system testability Compensation - Annual salary range: $165,000- $250,000 USD Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: CAN: Vancouver (333 Seymour St) Workplace: Hybrid OUR PURPOSE At Xero, we’re here to supercharge small businesses. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small business, we’ll be building a stronger economy that can change the world. HOW YOU’LL MAKE AN IMPACT Accounts payable is broken for small businesses. Managing and paying a bill today means stitching together three or four different tools — capturing documents in one place, entering data in another, chasing approvals over email, and making the payment in a bank portal. It is manual, error-prone, and it takes hours every week from people who should be running their business. Xero’s bills and bill payment surface already serves over a million monthly active users globally: small business owners, the employees who keep their books, and professional bookkeepers working across dozens of clients at accounting firms. It runs on a system designed for a pre-agent world. As a Senior Product Manager on Bills, you will own the layer underneath that surface — the API contracts, the data-access model and the permission architecture that decide what a person or an agent is allowed to read, write and pay on a customer’s behalf. That applies inside Bills, and it applies through Xero’s integrations with Claude, Copilot and our open-source MCP server. You will set the vision alongside a principal engineer, argue the customer’s case inside technical decisions, decide what the interface should be, and lead a team of engineers through a replatform that never takes those million users offline. This is not a zero-to-one bet looking for users. The work already has them. What does not exist yet is the architecture underneath accounts payable that makes automated, agent-assisted and human-directed spend coherent, safe and trustworthy. That is the job. Your impact will be measured through customer, operational and commercial outcomes — including automation and straight-through processing rates, bill payment adoption and volume, activation and retention across owner and bookkeeper personas, platform and API reliability, and the pace at which the replatform lands without customer disruption. THE TEAM AND HOW THEY CONNECT You will join the Bills team — 20+ engineers, designers and product managers across Toronto, Vancouver and Pittsburgh — working across core AP workflows, platform APIs, AI experiences and bill payments. The team partners closely with payment and infrastructure vendors, and with cross-functional teams across North America, the UK, Australia and New Zealand. This is a global role, based in Toronto or Vancouver with flexibility to work remotely, and the team comes together in person regularly to collaborate and align on strategy. WHAT YOU’LL DO OWN THE ARCHITECTURE UNDERNEATH PAYMENTS - Develop the vision, strategy and roadmap for the API, data-access and permission layer that underpins bills and bill payments, in partnership with a principal engineer. - Define the contracts, data models and permission scopes that determine what any client — Xero’s own UI, a partner integration, or an AI agent — can read, write, approve and pay. - Decide where authority sits: what a person must confirm, what an agent may do unattended, what requires a second approver, and what can never be automated. - Sequence a replatform of a system serving more than a million monthly active users, with migration paths, dual-running periods and rollback plans that keep customers working throughout. - Own the cost and consequence of changing contracts that other teams and third parties depend on, including versioning, deprecation and breaking-change communication. - Identify opportunities to build reusable capabilities that serve Bills, the wider spend lifecycle and external developers, rather than isolated point solutions. REMOVE TOIL FROM THE END-TO-END ACCOUNTS PAYABLE WORKFLOW - Own products across the complete accounts payable journey: bill capture and understanding, coding and data extraction, approval routing, scheduling, payment execution, reconciliation and exception handling. - Build toward a world where bills arrive, get understood, get approved and get paid with minimal human toil, and where the entire spend lifecycle lives in one place. - Make Bill Pay the default way businesses pay through Xero, scaling bill payments across markets. - Identify valuable and differentiated customer problems, and frame clear solutions that can be tested, validated and delivered incrementally. - Ensure that platform complexity results in simple, understandable customer experiences rather than being passed through to the customer. BUILD FOR MULTIPLE PERSONAS WHOSE INTERESTS CONFLICT - Lead customer research across the distinct user types on this surface: business owners, in-house finance and admin staff, and professional bookkeepers and advisors managing many clients at once. - Design for the tension between them — the owner who wants a bill paid now, the bookkeeper who needs control and auditability, the firm that needs consistency across a client portfolio — and make the trade-off explicit rather than averaging it away. - Partner closely with Design and Engineering to create high-quality experiences across web, mobile and embedded surfaces, as well as programmatic ones. - Use customer data, qualitative insight and market intelligence to inform product strategy, prioritisation and roadmap decisions. SHIP AI AND AGENT CAPABILITIES CUSTOMERS CAN TRUST - Define how AI and agents participate in accounts payable: what they suggest, what they act on, what they escalate, and how the customer stays in control. - Own the quality bar for LLM-powered capabilities — evaluation sets, confidence thresholds, human-in-the-loop design, fallback behaviour and observable failure modes — and hold the line on it before launch. - Prototype your own ideas, including in code, rather than waiting for engineering capacity to test a hypothesis. - Shape how Xero’s accounts payable capabilities are exposed to external agent platforms, including our MCP server and integrations with Claude and Copilot. - Design for an error-intolerant workflow: this product moves real money, and a wrong answer costs a customer real money and real trust. NAVIGATE RISK, COMPLIANCE AND OPERATIONAL COMPLEXITY - Partner with Risk, Compliance, Legal, Security and Operations to build products that meet regulatory, security and operational requirements across markets. - Take responsibility for risks arising from authorisation and access control, financial crime, privacy and responsible data use, data accuracy, regulatory change and service availability. - Account for market-specific gating in payments and money movement — including US money transmission, UK FCA and open banking requirements, and Australian licensing and payment rails — when sequencing launches. - Lead trade-off decisions that balance customer experience, risk exposure, regulatory obligation, technical complexity and commercial outcome. - Treat operational processes, support tooling and exception management as part of the product, not an afterthought — including failed payments, duplicate bills, incorrect approvals, reversals and disputes. DRIVE STRATEGY, EXECUTION AND COMMERCIAL OUTCOMES - Develop and execute roadmaps that align customer needs, AP strategy, platform architecture and Xero’s broader business objectives, including the Melio acquisition and Xero’s North America growth agenda. - Establish clear product goals, success metrics and OKRs, and be accountable for moving them. - Take an active role in annual and quarterly planning, including funding, prioritisation and resourcing discussions. - Lead release and rollout strategy so that changes land safely and iteratively across customer cohorts and markets. - Monitor and interrogate customer, commercial and operational results, and lead interventions where outcomes are not meeting expectations. - Understand the economics of the product, including payment volume, adoption, pricing, processing cost, margin and revenue. - Make clear prioritisation decisions that balance immediate delivery against the long-term evolution of the platform. LEAD THROUGH CROSS-FUNCTIONAL INFLUENCE - Build strong relationships across Product, Engineering, Design, Risk, Compliance, Operations, Finance, Partnerships and Go-to-Market teams. - Create clarity on what is being built, why it matters, how it will work and when it will be delivered. - Hold your own in architecture and design reviews on data models, API contracts and migration sequencing, and bring a position rather than only questions. - Drive decision-making across complex stakeholder groups and act as tie-breaker when consensus cannot be reached. - Represent the products you own in senior leadership, product, architecture and payments forums, and in front of customers and partners. - Mentor and support other Product Managers, raising the standard of platform and AI product expertise across Xero. SUCCESS LOOKS LIKE - Bills arrive, get understood, get approved and get paid in Xero with materially less human effort than they require today. - There is a clear, documented and well-reasoned answer to what an agent is allowed to do with a customer’s money in Xero — and customers and partners trust it. - The API and permission layer underneath accounts payable is coherent, versioned and extensible, and new clients, markets and payment capabilities can be supported without duplication or rework. - The replatform progresses on a sequence the team believes in, with no material disruption to the million-plus customers using the surface every month. - Owners, in-house finance staff and professional bookkeepers each get an experience suited to how they actually work, and you can name the trade-offs you made between them. - AI-powered capabilities ship with defined evaluation criteria, measured quality, understood failure modes and appropriate human control — and improve after launch on evidence. - Bill Pay adoption, payment volume, automation rate, activation and retention are improving, and your contribution to that is clear. - Product risks and dependencies are identified early and managed in partnership with Engineering, Risk, Compliance and Operations. - Stakeholders understand the vision, strategy, roadmap and key trade-offs — and engineers come to you first when a decision needs making. - Other Product Managers are developing through your coaching and knowledge-sharing. - You demonstrate and amplify Xero’s values. WHAT YOU’LL BRING WITH YOU ESSENTIAL EXPERIENCE This role sits below the interface as much as in front of it, and the bar reflects that. You will bring: - Experience shipping below the UI. You have delivered changes to APIs, integration layers or shared services as part of delivering a wider product, and you know what it costs to change a contract other people depend on. Ideally you have owned a public or partner API through a breaking change. - Substantive AI product experience. You have shipped an LLM-powered capability that customers actually used, and you can talk about evaluations, failure modes and confidence thresholds unprompted — including what your product got wrong in production and what you did about it. You use AI aggressively in your own work and prototype in code. - Multi-persona B2B product experience. You have built a workflow serving several distinct user types whose interests conflict, and you can name a specific trade-off you made between two of them. - Error-intolerant domains. You have built products where a mistake costs money or carries regulatory consequence — payments, payroll, tax, treasury, lending, legal or clinical workflows. - Significant product management experience in a software development environment, across the full product lifecycle — typically five or more years in product, or comparable time as a founder, consultant or technical individual contributor in a payments and/or commerce domain. Deep accounts payable, bookkeeping, accounting or finance-team domain experience is a strong advantage but not a requirement, and experience with payment rails, regulatory-gated launches or fintech infrastructure is similarly valuable. Product experience confined to feature delivery on top of an existing platform, without direct involvement in the interfaces, contracts or data models underneath, is unlikely to be enough on its own for this role. PRODUCT LEADERSHIP - A strong track record of addressing customer needs through the innovative use of technology. - Experience developing successful product strategies, roadmaps and long-term plans — setting direction rather than receiving a spec. - Demonstrated ability to operate in technically complex and highly ambiguous environments, and to start before the problem is fully defined. - Strong product judgement and the ability to make decisions with incomplete information. - A track record of owning activation, retention, revenue or an equivalent metric and moving it — you can name the metric, the movement, and the trade-off you made to get it. - Self-direction under ambiguity, with minimal supervision required to define direction and drive outcomes. - Demonstrated ability to influence decisions at all levels of an organisation. TECHNICAL AND COMMERCIAL UNDERSTANDING - Ability to work as a peer with engineers and architects on platform design, APIs, data models, permission and authorisation models, system dependencies and technical trade-offs. - Understanding of migration and replatform sequencing in a live, high-volume system, and of the risks that come with it. - Strong understanding of how AI and agent systems are built and evaluated, including retrieval, tool use, evaluation design and the limits of model reliability. - Ability to translate customer and business needs into clear product requirements and technical specifications. - Understanding of product economics, including volume, cost, margin, pricing and revenue. - Experience evaluating third-party providers and making build, buy or partner decisions. - Familiarity with the regulatory, risk, security and operational considerations involved in moving money. CUSTOMER AND DATA ORIENTATION - Strong experience conducting customer research and converting insight into product decisions. - Ability to identify and clearly articulate complex customer problems — and to talk about users in the plural. - Experience developing MVPs, incremental solutions and experiments that validate product assumptions. - Strong analytical skills, using quantitative and qualitative data to make decisions. - Ability to establish meaningful success criteria and monitor ongoing performance. - Ability to translate complex information for technical, commercial, operational and executive audiences. CROSS-FUNCTIONAL LEADERSHIP - Demonstrated success working with diverse stakeholder groups across multiple engineering teams, geographies and third-party partners. - Ability to lead through influence across Product, Engineering, Design, Risk, Compliance, Operations, Finance and Go-to-Market. - Strong communication, facilitation and stakeholder-management skills, and comfort presenting to executives and to customers. - Ability to navigate difficult decisions, resolve ambiguity and create alignment across teams and geographies. - Willingness to disagree with an engineer, and to be disagreed with, in service of the customer. - Experience mentoring and coaching Product Managers and cross-functional team members. CRITICAL CAPABILITIES Love customer problems - Lead the use of customer research approaches and methodologies to generate meaningful insight across owner, in-house finance and bookkeeper personas. - Clearly define and articulate complex customer problems, including where personas conflict. - Develop incremental solutions and experiments that validate customer and product assumptions. - Ensure that platform and agent complexity results in simple, understandable and trustworthy customer experiences. Look to the future - Develop compelling product strategies and roadmaps that align customer, commercial and platform objectives. - Anticipate how immediate architectural decisions will constrain future agent capabilities, markets, partners and products. - Identify opportunities to create reusable capabilities rather than isolated point solutions. - Explore new technologies, models and business models that change how small businesses manage and pay their bills. Work the Xero way - Lead effective product prioritisation and decision-making. - Establish strong product and delivery practices within the team, without relying on a program manager to hold the plan. - Coordinate across products and teams to deliver end-to-end customer outcomes. - Ship iteratively, learn from outcomes and continuously improve the product. Demonstrate commercial acumen - Understand the markets, customer segments and competitive environment for accounts payable and bill payment. - Balance customer value, platform investment, risk and commercial outcome. - Define success criteria that reflect customer needs and product-market fit. - Use adoption, volume, cost, margin and revenue data to guide product decisions. Do it together - Create alignment across complex and diverse stakeholder groups. - Communicate a clear and compelling product narrative. - Build productive relationships across teams, functions, markets and geographies. - Mentor others and raise the standard of product, platform and AI expertise across Xero. Explore the data - Use data to understand customer behaviour, automation performance and operational outcomes. - Combine insight from customer research, product telemetry, support interactions and market trends. - Translate information into clear recommendations and decisions. - Establish measurement, evaluation and observability as core parts of product development. WHY THIS ROLE Most AI product roles are a bet on a zero-to-one that may never find users. This one is the opposite. More than a million people already do this work in Xero every month, and the mandate is to define how agents get to touch it. Xero has already put the pieces on the table: a US$2.5B acquisition of Melio, an open-source MCP server, a live Claude integration, and a new North America Product and Technology Hub. What does not exist yet is the architecture underneath accounts payable that makes it all coherent. That is what you would own. COMPENSATION & TOTAL REWARDS At Xero, we value the impact and skills you bring to the team. We believe in a Total Package philosophy - ensuring your value is recognized through a holistic lens that includes base salary, performance incentives, and world-class benefits. The expected base salary range for this role is CA$167,400 – CA$209,200. Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role. In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation: - Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance. - Comprehensive Benefits: World-class health, wellness, and retirement programs. Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ including Wellbeing days, generous leave, and dedicated professional development budgets. This is a posting for an existing vacancy. Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.

Location: Austin, TX About Osano Osano is an innovative B-Corporation built around a simple belief: privacy is a fundamental right. Since day one, we’ve been focused on giving modern enterprises the ability to innovate quickly, stay competitive, and earn customer trust by respecting data privacy and complying with consent guidelines. Our products help organizations operate confidently in a rapidly evolving regulatory and technological landscape. About the Role As a GTM Enablement Specialist, you’ll equip our revenues teams with the knowledge, content, tools, and training they need to sell effectively and hit their number faster. You’ll own the delivery of onboarding for new hires, build and maintain our sales and customer experience playbooks and content library, and partner with Product Marketing to keep messaging consistent and current. This is a hands-on, cross-functional role for someone who loves turning complex products into clear, sales-ready enablement.  And who measures success by seller readiness and ramp time. Responsibilities Sales Deliver onboarding and ongoing training - run engaging onboarding and skills-workshop sessions (virtual and in-person) that get new account executives quota-ready and productive as quickly as possible. Build the sales playbook - develop and roll out playbooks, battle cards, call scripts, and sales guides that improve seller performance across segments and sales motions. Create sales content - produce success stories, case studies, product collateral, presentations, role-plays, and interactive exercises that reps actually use. Identify skills gaps  - build relationships with reps and sales leaders to surface enablement needs, then tailor content and training to close those gaps. Measure and iterate - track content adoption and training effectiveness through participant feedback and performance metrics, and continuously improve delivery. Coach and support -  provide ongoing coaching to reinforce learning, and help drive a strong learning culture across the sales, CX, and marketing orgs. Customer Experience Support the full customer journey - equip CX with product knowledge, process guides, and talk tracks for renewals, expansions, and common customer questions. Build shared, consistent content - create enablement materials that serve both sales and CX, keeping messaging aligned from first touch through renewal. Partner with CX leaders -  identify skills gaps across customer-facing teams and reinforce learning through coaching and refresher training. Content Management Own the content repository - manage the sales enablement content library, keep it current and easy to find, and train the team on how to use it. Keep messaging aligned - partner with Product Marketing and Product to ensure reps always have up-to-date product information and consistent positioning. About You 2–4 years of experience in sales enablement, sales, sales support, or marketing at a SaaS company. Exceptional written and verbal communication skills, with the ability to make complex concepts simple. A passion for teaching and a solid grasp of adult learning principles; comfortable facilitating engaging sessions both virtually and in person. Proven ability to create sales-ready content - playbooks, presentations, guides, and training materials. Strong organizational skills and attention to detail, with the ability to manage multiple initiatives at once. Ability to work cross-functionally with sales, marketing, product, and leadership. A proactive, adaptable mindset. You are comfortable navigating ambiguity and shifting priorities in a fast-paced environment. Creative, strategic problem-solving skills. Familiarity with learning management systems (LMS), e-learning tools, and sales enablement platforms. Why Us A well-defined career path that’s not just “climbing the ladder” - learn different competencies, skills, and concepts as you progress and get recognized for it. Supportive leadership and peers - from sales engineering and product marketing to sales development and demand generation - you’re never in this alone. You’ll be stepping into a space that’s on fire – the privacy and regulatory landscape is only growing with a ton of opportunity in front of us. You’ll become a privacy expert, including the opportunity to receive your Certified Information Privacy credential. You’ll be representing a product that makes prospects say, “This is so awesome” when you demo it. Benefits Competitive compensation + ownership interest for early stake in our success! Unlimited paid time off with a requirement to take at least two weeks off per year. We're continuously a Best Place for Working Parents and offer paid parental leave for all new parents + believe that family, however you define it, comes first. Osano sponsors individual premiums for base plans at 100% and dependent premiums at 50% for Medical, Dental, and Vision Insurance via Aetna. A fully, permanently remote company so you can work from anywhere in the U.S. Receive a Macbook + $600 to craft your home workspace Annual company trip designed to foster connection, creativity, and having fun together! Mental health benefits with free memberships to mindfulness + talk therapy services A Bit More About Osano Osano is a leading data privacy platform that helps organizations quickly and confidently comply with laws like GDPR, CCPA, and other global privacy regulations. From consent management to vendor risk monitoring, Osano makes complex privacy tasks refreshingly simple, so companies can focus on what they do best, while we handle the rest. We’re backed by top-tier investors including Baird Capital, Jump Capital, and LiveOak, and we’re scaling fast with a multi-year runway and ambitious growth plans. We’ve also been recognized as a Great Place to Work for four years running, with 97% of employees saying Osano is a great place to work. As we grow, we're looking for individuals who lean into modern technologies and smarter systems to drive efficiency, clarity, and speed; both in our product and in how we operate. If you're excited by the idea of helping build a high-growth, privacy-first company that embraces thoughtful automation, emerging tech, and intentional collaboration, we’d love to hear from you. Osano is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetic information, disability, veteran status, or any other characteristic protected by applicable law.

Location: Remote, California, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We're looking for an amazing individual to join Fivetran's Employee Experience team as our Senior Lead, Employee Experience & Internal Communications. This role goes beyond writing great comms — you'll also help design how employees experience Fivetran day to day, from how we listen to them, to how we recognize them, to how we bring them together as a community. You'll craft compelling communications for employees around the world, build the frameworks that connect employees to one another and to our priorities, and design programs that make people feel heard, valued, and energized — all in service of our company mission. You'll be hands-on: writing stellar communications, designing employee listening mechanisms, building recognition programs, and running culture and community initiatives. You'll also zoom out — building frameworks and cadences that scale, and using data (surveys, engagement metrics, attendance, participation) to tell a story about how the organization is doing and what to do next. Technologies You’ll Use Google Suite, Notion What You’ll Do Internal Communications Own the internal communications strategy, calendar, and multi-channel distribution framework, spanning both the People and COO organizations Write and edit clear, engaging content for internal audiences across our internal wiki and other channels Craft consistent messaging on company updates, initiatives, and achievements Support leadership on change and reorg communications, ensuring transparency and buy-in Manage and optimize internal communication channels (email, intranet, Slack, and other digital platforms) Develop and maintain a crisis communications plan for unexpected events affecting the company and its employees Employee Listening Design and run an employee listening framework across employee groups (e.g., ERGs) and around key moments (e.g., reorgs), at a minimum quarterly cadence Establish feedback mechanisms to gauge the effectiveness of communications and programs, and translate what you hear into action Recognition Build and document a company-wide recognition framework, pilot it with an initial team, and iterate based on results Integrate recognition into everyday tools and processes (e.g., Slack, Workday) and align it with company values Culture Identify and help launch culture initiatives grounded in our top company values Track and report on awareness and adoption (e.g., through the annual company survey) Events & Community Design a connection framework for events and community programming, including remote/distributed hubs Plan and deliver company events (holiday, community, and milestone moments) with clear attendance and satisfaction goals Data & Storytelling Analyze and present data (survey results, attendance, engagement, participation) accurately and use it to tell a clear story that drives decisions Skills We’re Looking For 6+ years of experience across internal communications and employee experience/engagement, with excellent, clear, simple writing Demonstrated experience designing employee listening, feedback, or survey programs Experience building or running employee recognition programs Experience planning and executing company-wide events or community programming, including for distributed/remote teams Strong ability to analyze and present data accurately, and use it to tell a story Ability to prioritize effectively and lead and execute independently as a senior individual contributor Experience working cross-collaboratively with employees and executives at all levels Fluent in best practices across internal communication channels Understanding of how communications, recognition, culture, and leadership intersect Experience driving behavior change through communications and program design Excellent written and verbal communication skills Bonus Skills​ Previous experience in founder-led startup organizations Experience with Notion Fluency with AI tool #LI-SR1 #LI-Remote The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Pay Range $140,054 — $175,067.50 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: United States; Europe Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE ElevenLabs is building the creative suite for the AI generation. Millions of creators and marketers already use our platform to generate speech, music, images, and video — and many of the world's best creators already talk about our products organically. It's time to turn that signal into a real program. We are looking for an Influencer Marketer to build our influencer program from zero to one. You will own the entire channel: strategy, creator sourcing and vetting, deal negotiation, briefs and creative direction, campaign execution around product launches, and measurement. This is not a coordination role — you will be the owner and operator of a channel we believe can become one of our biggest growth levers. We are looking for the top 1% of people in this industry. The right person has already taken an influencer program from nothing to something — with real numbers to prove it — and wants to do it again with more budget, a better product, and a faster team. You have sharp taste in creators and content, you negotiate deals that work for both sides, and you think about influencer spend the way a performance marketer thinks about paid: in terms of true incremental impact, not vanity metrics. WHAT YOU WILL DO - Design and build the ElevenLabs influencer program from the ground up: strategy, creator tiers, budget allocation, and operating playbook - Source, vet, and sign creators across YouTube, TikTok, Instagram, and X whose audiences match our creator, marketer, and developer segments - Negotiate and structure deals — flat-fee integrations, performance hybrids, long-term ambassadorships — and manage creator contracts with Legal - Write briefs that protect brand quality while giving creators room to be authentic, and give fast, decisive feedback on draft content - Plan and execute creator campaigns around product launches, feature releases, and cultural moments across ElevenLabs and ElevenCreative - Own measurement: work with our data team on attribution and incrementality (we already run a halo attribution model), and make continue/pause/scale calls on every creator and agency based on true ROI - Partner with paid marketing on whitelisting and amplifying top creator content, and with social to extend campaign reach - Build repeatable systems — sourcing pipelines, rate benchmarks, brief templates, reporting — so the program scales beyond you REQUIREMENTS - A proven track record of building an influencer program from zero to a meaningful, measurable channel — you can walk us through the before and after with real numbers - Experience negotiating and closing creator deals across YouTube, TikTok, Instagram, and/or X, including non-standard structures (performance hybrids, ambassadorships, usage rights) - Fluency in measurement beyond last-click: promo codes, UTMs, lift studies, incrementality, and the judgment to make budget calls when attribution is imperfect - Sharp creator taste — you can tell which creators will move the needle for a product like ours and which will just burn budget - Excellent brief-writing and creative feedback skills; you raise content quality without killing authenticity - Experience managing meaningful budgets and working cross-functionally with paid, social, product marketing, data, and legal - A genuine understanding of the AI and creative tools landscape — you follow the space, use the tools, and have informed opinions about where things are headed BONUS - Built or scaled an influencer program at a creative tools, AI, or developer-facing company (e.g., Canva, Adobe, Figma, Notion, Runway, or similar) - Managed 7-figure annual creator/sponsorship budgets - Experience on the agency or creator side of the table — you know how the other side negotiates - Built adjacent programs: ambassador, affiliate, or B2B thought-leader partnerships - Multilingual capabilities GROWTH POTENTIAL We believe in hiring the best talent in the world to make an impact in the right role at the right time. At ElevenLabs, strong performance creates opportunities for growth. Here are some of the career paths you can expect after excelling in this role: - Lead the influencer and creator partnerships function as the program scales, building a team around you - Expand into broader creator/community growth ownership across ElevenLabs brands - Move into growth or brand marketing leadership as the Growth org evolves LOCATION This role is remote-first and can be executed from anywhere between the US East Coast and Europe, with the ability to collaborate across EST–CET timezones. If you prefer, you can work from our offices in London, New York, Madrid, Warsaw and many more. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

About Peec AI Peec AI is the visibility platform for the age of AI search. The way people discover brands is being rewritten. ChatGPT, Claude, Google AI Mode and Copilot now sit between companies and their customers, and most brands have no idea what those models say about them. We built the platform marketing teams use to measure, understand and improve how they show up inside AI answers. We went from 0 to $15M ARR in 18 months. We're around 80 people, based in Berlin with a growing presence in New York, and we're moving fast enough that the people joining now are writing the playbook everyone after them will run. The core Peec AI product is how a brand sees itself inside AI search. Most of what it needs to become has not been built yet, and this PM will define and own it. We're looking for someone to decide what an entire product surface should be and then ship it. What You'll Do — Take new product areas from nothing to shipped, owning the problem end to end — Define what a brand's presence inside AI search should look like, working directly with our founders and customers on a category that is still being written — Go broad on the problem space before narrowing on solutions, and hold that discipline when everyone wants an answer immediately — Partner with Data, Engineering and Design to build and launch AI-native features at scale — Set the bar for how the product looks and feels, not just what it does — Own the customer relationship for your product area. Discovery calls, onboardings, and see people actually use what you built Who You Are — 3+ building excellent software products, ideally at a startup or fast-moving company — You have built new products rather than maintained and improved existing ones, and you can point to what you shipped — Experience shipping AI-powered products and systems that operate at scale — Genuine design judgement — Technical enough to work as a peer with engineers and data scientists — Experience in a product-led growth environment — You operate with very little direction. You pick up an ambiguous area and come back with a direction — Excited to be in our Berlin office five days a week — We care more about what you have built than how long you have been building. If you have fewer than three years but the work speaks for itself, apply anyway. Bonus Points — A design background, or a portfolio of things you have designed yourself — Previous founder experience — Background in Computer Science or a technical field — Previous experience building AI-driven or search-related products What We Offer — Exciting and challenging work with real impact and ownership at one of Europe's fastest-growing Series A startups — Regular team events and off-sites — Aggressive equity compensation package — Paid Dinner & Uber home when working late — The most beautiful office space and work environment in Berlin

Location: London, UK Workplace: OnSite ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp is building its UK partnerships ecosystem, and we're looking for a Channel Partner Manager who can turn relationships across a myriad of industries into meaningful customer opportunities. This is a generalist role for someone who can see where a partnership makes sense, move quickly, and build momentum across a varied partner portfolio. You'll identify how and where Ramp can create value for a prospective partner's customer base, then carry the relationship through to qualified introductions and customer adoption. You'll learn what uniquely motivates each partner and turn early success into a repeatable flywheel of referrals. Some relationships will need to be built from the ground up; others will need sharper activation and follow-through. The mix will evolve, so you should be comfortable moving between different partner models while staying focused on commercial outcomes. You'll work closely with Ramp's UK Sales team and colleagues in Partnerships, Marketing, Events, Product, and Engineering to connect the right partners and customers and make each introduction count. WHAT YOU'LL DO - Build and manage a varied portfolio of UK partners, adapting your approach to each relationship and industry. - Identify how Ramp can create value for a prospective partner's customer base, then prioritize relationships with the clearest path to fast execution. - Understand what matters to each partner and shape a referral motion that gives them a compelling reason to keep bringing relevant customers to Ramp. - Create repeatable sources of qualified introductions through partner enablement, account mapping, joint campaigns, events, and warm networks. - Use business communities, hospitality, and executive events when they can create relevant introductions and measurable commercial value. - Coordinate partner introductions and follow-up with Ramp's Sales team so opportunities have a clear owner and a strong customer experience. - Track partner activity from introduction through qualified opportunity and customer adoption; use the data to refine each motion and focus time on what works. - Run regular partner reviews, keep commitments moving across teams, and represent Ramp credibly with partner executives and prospective customers. WHAT YOU NEED - 5+ years of experience, including 3+ years in partnerships, business development, partner sales, account management, or commercial strategy. - A record of building trusted senior relationships and delivering measurable commercial results through partners. - The ability to learn different partner business models quickly, understand their customers, and spot where Ramp can create value. - Strong commercial judgement in prioritizing prospects, shaping warm introductions, and managing opportunities with sales teams. - Experience executing partner go-to-market activity, such as enablement, account mapping, campaigns, events, or co-sell programs. - Comfort using performance data to assess partner activity, report results, and adjust course. - Excellent written, verbal, and listening skills, with the ability to work across partner organizations and internal teams. - A hands-on, organized working style that keeps multiple relationships and commitments moving at once. - UK-based, with flexibility to travel across the UK and attend occasional evening or weekend partner events. NICE TO HAVES - A background in strategy consulting or investment banking. - Experience creating B2B pipeline through partner networks, executive events, hospitality, or account-based campaigns. - Familiarity with UK small and medium-sized businesses and the finance leaders who buy and use Ramp's products. - Experience building a new partner motion in a growing market or adapting a successful approach to a new partner category. WHAT SUCCESS LOOKS LIKE - Ramp has a prioritized UK partner portfolio with a clear customer opportunity and path to activation for each active relationship. - Partners and Ramp teams know who owns each introduction, opportunity, and next step. - Partner activity produces a consistent flow of relevant introductions, qualified opportunities, and customers. - Partners continue to bring relevant referrals because the relationship creates value for their customers and for their own business. - The strongest partner motions are repeatable, and the team has evidence to decide where to invest next. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We're seeking an experienced Social Escalations Manager to be a founding member of a new pillar of our Operations organization: Community & Executive Escalations. This role is the front line of how Anthropic protects its reputation when high-stakes user issues surface on public social platforms.You'll help stand up the function from scratch and operate it day-to-day.  You'll actively monitor brand and product conversations, triage emerging issues, and own social escalations end-to-end. During live escalations, you'll build real-time social reports that turn data into actionable recommendations to resolve issues quickly and reduce reputational risk. The ideal candidate pairs deep fluency in the social analytics landscape with calm judgment under pressure, sharp written communication, and a bias toward action. Key responsibilities Build the team's playbooks, escalation criteria, tooling solutions, and SOPs to successfully manage social escalations Actively monitor public social channels for brand mentions, surfacing potential escalations and triaging them against defined criteria Own social escalations end-to-end during your coverage hours Communicate crisply with internal stakeholders: brief executives on live situations, give Comms partners the facts they need, and keep incident channels useful and current Build social reports in real-time, using the data to drive actionable recommendations that quickly and effectively resolve live incidents and reduce reputational risk Write clear post-escalation reports that capture what happened, what we did, and what should change—so the next escalation is easier than the last Help iterate on the team's playbooks, response templates, escalation criteria, and SOPs based on what you learn running real cases Minimum qualifications 6+ years of experience in social analytics, escalations management, customer support, or a related front-line operations role—ideally at a consumer or developer platform Deep knowledge of the social landscape and hands-on experience using social listening tools (query writing, alert design, API pipelines, report building) Excellent judgment under pressure and have a strong instinct for how issues spread across public social platforms Sharp written communication—you can brief a senior leader in three sentences and document an incident so the next responder can pick it up cold Comfort coordinating across functions in real time and influencing partners without positional authority A pattern-detection mindset—you spot the second-order issue beneath the first-order complaint and surface it to the right people Comfort with ambiguity and a bias toward action; this team is brand new and you'll be helping define what good looks like as you operate Excitement about protecting Anthropic's reputation and relationships at a moment when public attention on AI has never been higher The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $210,000 — $260,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: London, UK Workplace: OnSite ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp's Accounting Channel is a key growth driver for the company, and we're looking for a founding Channel Partner Manager to help build our UK accounting-partner motion from the ground up. As an early member of the team in London, you'll have the opportunity to shape how Ramp partners with accounting and advisory firms across the region; building the relationships, go-to-market strategy, and repeatable motions that fuel long-term growth. This role is for someone who thrives in ambiguity, moves quickly, and takes ownership without being handed a playbook. You'll acquire and grow relationships with accounting and advisory partners, enable their teams, and generate revenue through client referrals. You'll also help us adapt Ramp's partner strategy to the commercial and cultural nuances of the UK markets. WHAT YOU'LL DO - Source, qualify, and conduct deep discovery with net-new accounting and advisory partners across the UK - Sign partners and build comprehensive go-to-market plans that create a scalable referral motion - Drive revenue for Ramp by generating and converting client referrals from accounting firms - Build relationships with multiple stakeholders within partner firms, from firm leadership to client-facing teams - Educate partners on Ramp's offering and clearly articulate the value we deliver to both their firms and their clients - Enable and onboard partner team members so they can confidently identify, position, and refer Ramp - Hold monthly and quarterly business reviews with key partners; use performance data and feedback to identify new growth opportunities - Adapt your approach to the cultural, commercial, and regulatory nuances of the UK accounting landscape - Work cross-functionally with marketing, growth, direct sales, and product and engineering to develop co-marketing opportunities, onboard referred clients, and inform the product roadmap - Become an expert in Ramp's product, features, and workflows - Build new (and improve existing) workflows, sales motions, and partner programs that contribute to the team's continued success - Own partner activity, pipeline, forecasts, and revenue targets with disciplined follow-through and CRM hygiene WHAT YOU NEED - AI fluency as a daily habit. Ramp is a builder culture: if you don't instinctively reach for AI before doing things manually, this role will be a hard adjustment - 4+ years of experience in partner sales, business development, partnership management, full-cycle sales, or channel partnerships - Strong discovery skills and a consultative approach to uncovering partner pain points and growth opportunities - A track record of consistently meeting or exceeding revenue targets and quotas - An entrepreneurial mindset and the ability to operate with high autonomy in a fast-paced, evolving environment - A strong bias for action, with a dedication to tracking performance and improving efficiency every day - Excellent written and verbal communication skills, including strong listening and stakeholder-management skills - Proven ability to build relationships with senior and day-to-day stakeholders, both externally and across the company - Ability to work five days per week from our London office, with willingness to travel across the UK NICE TO HAVES - Experience partnering with accounting firms in a consulting, sales, or partnerships capacity - Knowledge of the UK accounting and advisory ecosystem - Background or proficiency in accounting - Experience launching a new territory, vertical, or partner program - Experience in a direct sales closing role - Fluency in additional European languages - Prior CRM experience, preferably Salesforce - Fintech or financial-services sales experience BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: London, England Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for a Manager, Mid-Market Sales to join our dynamic team of creatives, engineers, marketers, and forward-thinking business folks. As our Manager Mid-Market Sales, you will lead a team of Account Executives in the NEMEA region responsible for continuing the growth of our Enterprise product. You will report directly to our Director, Commercial Sales. With this role you’ll be part of scaling NEMEA in a fast growing sales org. You’ll collaborate with our existing customer base and potential customers in driving meaningful relationships that add value to the customer experience and revenue to our bottom line. This is a full time role that will be held from our London office. What you'll do at Figma: Create and manage a team of motivated and diverse individuals to foster an environment of success Participate in customer and prospect meetings Assist in continual training and development, including mentorship, hiring and career growth Help craft and further develop sales processes and initiatives Interview, hire and train new team members as we scale the business and company Deliver weekly forecast meetings and mentor Account Executives on strategies to help exceed their goals We’d love to hear from you if you have: 7+ years of sales experience (preferably within SaaS) with 3+ years of management experience Understanding of our technical and competitive landscape and ability to thrive in a constantly evolving environment Fluency in German Excitement for growing customer happiness and developing lasting customer relationships Proven track record of leading successful and consistent sales team. Outstanding coaching, writing, discovery and presentation skills While it’s not required, it’s an added plus if you also have: Additional years of management experience within a SaaS company Experience using or working with Figma, or other UX/UI experience Ability to thrive in a constantly changing and evolving environment Experience with Command of the Message or MEDDIC sales methodology At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Ireland About the Job: As the Order Management Specialist, you will ensure that system inputs are complete and accurate, orders are processed in a timely manner, work with the Deal Desk and Internal Systems team to resolve issues, and ensure accounts are provisioned. You will have excellent attention to detail, solve problems, and ability to multi task. Responsibilities: Order & Opportunity Review Review opportunities in Salesforce to ensure completeness and accuracy prior to downstream processing into NetSuite, validating pricing, product/SKU alignment, contract terms, and required fields. Review Annual Recurring Revenue (ARR) on opportunities to confirm accuracy and alignment with contract terms and pricing before deals proceed through the order-to-cash cycle. Create and monitor indirect sales orders via AWS Marketplace. Work with AWS Support to resolve any offer issues or errors. Identify, troubleshoot, and resolve data discrepancies or missing information before orders progress through the order-to-cash cycle. Serve as a quality checkpoint between deal closure and financial system entry, minimizing rework and downstream billing errors. Provisioning & Deal Documentation Review and approve provisioning details to ensure customer setup aligns with the terms of the executed agreement. Partner with Sales, Customer Success, and Deal Management to confirm that all required documentation (order forms, amendments, approvals, contracts) is complete, accurate, and obtained prior to processing. Act as a point of escalation for missing or inconsistent deal documentation, coordinating resolution across stakeholders. Systems & CPQ Administration Work closely with the internal systems/IT team to ensure Salesforce CPQ configurations (pricing rules, product bundles, approval workflows) remain accurate and up to date. Support testing and validation of CPQ and Salesforce-to-NetSuite integration changes, flagging issues that could impact order accuracy or revenue processing. Contribute to continuous improvement of order-to-cash tools, workflows, and controls. Revenue Recognition & Compliance Apply a working understanding of ASC 606 principles when reviewing deal structures, contract terms, and provisioning to flag potential revenue recognition considerations. Support Finance/Accounting during month-end and quarter-end close by ensuring orders and documentation are audit-ready. Help maintain internal controls around deal review, approval, and order processing. Cross-Functional Partnership Act as a trusted liaison between Sales, Customer Success, Deal Management, Finance, and Systems teams to keep the order-to-cash process moving efficiently. Provide guidance and training to Sales and Customer Success on Salesforce, CPQ, and documentation requirements. Report on order accuracy, cycle times, and recurring issues, and recommend process improvements. Qualifications: Bachelor's degree in Business, Finance, Accounting, or related field, or equivalent practical experience. 4+ years of experience in Order to Cash, Deal Desk, Sales Operations, Revenue Operations, or a related finance/systems role, ideally in a B2B SaaS environment. Hands-on experience with Salesforce and Salesforce CPQ (or other CPQ systems); experience with NetSuite and AWS Marketplace strongly preferred Working understanding of ASC 606 revenue recognition principles as they apply to SaaS/subscription contracts. Strong attention to detail and comfort working with high volumes of orders, especially during month-end/quarter-end close. Excellent cross-functional communication skills, with proven ability to partner effectively with Sales, Customer Success, Deal Management, Finance, and IT/Systems teams. Analytical mindset with strong Excel skills; experience with reporting/dashboard tools (e.g., Tableau) a plus. Ability to work independently, prioritize competing requests, and manage ambiguity in a fast-paced environment. Nice to Have Experience supporting Salesforce-to-NetSuite integrations or similar CRM-to-ERP data flows. Familiarity with contract lifecycle management (CLM) tools (e.g., Ironclad, DocuSign CLM). Prior experience contributing to systems testing, UAT, or process documentation for order management tools. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly .com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: Sydney, Australia Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? It’s an exciting time at Fin - especially within our Deployment Services team. We’re helping some of the world’s most innovative companies transform how they support their customers through AI-powered customer service. As a Senior AI Deployment Consultant , you’ll lead our largest and most complex customer deployments, combining world-class project management with hands-on technical configuration of the Fin platform. You’ll be the trusted advisor who ensures our customers achieve value quickly and at scale, guiding them not only to do the foundations, but set a direction on how they measure their impact with AI. You’ll partner with a dedicated team of engineers for complex technical work while managing the overall project strategy, timeline, and delivery. This is a perfect role for someone who thrives at the intersection of technology, customer success, and execution excellence. What will I be doing? Own end-to-end deployment programs for our largest customers, ensuring successful and timely implementation to Fin - acting as a primary point of contact throughout. Hold projects to scope, schedule, and budget that align with each customer’s unique goals and support model and keep GTM partners current on project state. Lead discovery sessions to understand complex customer requirements and translate them into actionable technical and project plans. Own the hands-on configuration of the Fin platform—spanning automation, workflows, and analytics—while orchestrating technical readiness across data migrations, integrations, and security protocols. Partner with Forward Deployed Engineers to solve complex technical hurdles while maintaining autonomy over the vast majority of platform implementation. Coordinate technical readiness activities, including integrations, data migrations, and security reviews. Run projects with operational precision: maintained risk logs, a structured reporting cadence to both customer and internal leadership, clear escalation paths, and documented decisions. Surface risk early enough that it can be mitigated rather than managed. Partner with Sales, Customer Success, Product, and R&D - shaping deployment strategy up front and feeding what you learn in the field back into the roadmap. Contribute to the evolution of our Deployment Services methodology, templates, and best practices. Apply AI tooling to your own delivery work to compress discovery, documentation, and asset creation - and share what works back to the team. What skills do I need? 5+ years of experience in customer-facing implementation, deployment, or professional services roles, ideally within SaaS or AI technology companies. A track record of delivering large, complex, multi-stakeholder projects on time and on budget with low escalation rates - and a clear point of view on the operating discipline that makes that repeatable. Hands-on technical capability. You can configure platforms yourself, and you're fluent enough in APIs, data flows, and integration patterns to know when a requirement is a config problem versus an engineering one. Exceptional communication and relationship-building skills, capable of influencing both executives and technical stakeholders. Strong judgment under ambiguity - you can prioritize, decide, and move when requirements aren't fully formed, and you're resilient in a fast-paced, changing environment. Daily use of AI tooling in your own workflow - discovery synthesis, documentation, customer assets - and the ability to show how it's changed your delivery pace. We'll ask about this. Experience with Intercom Helpdesk, Zendesk, Salesforce, or similar CX platforms is a plus. How Will I Be Measured? Automation Rate - Are you driving your customers to achieve high adoption of Fin? CX Score — do customers rate the deployment experience highly? On-time, on-budget delivery — do your projects land against the timeline and scope you committed to? Time-to-value — how quickly do customers get to a working, measurable Fin deployment? Contribution to the team — the templates, mentorship, and best practices you leave behind. #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.