Location: Greenville, SC
Position Summary:
Seeking a driven and motivated engineer to join our sales team focusing on growing business with existing customers and developing new business. This position will involve applications engineering, sales support and field service work. Sales Engineers should be comfortable working in a result-driven, fast-paced environment.
Position will involve extensive formalized training plus work under a mentor, developing skills and gaining an understanding of CaptiveAire products, how we go to market, application engineering processes etc. as well as business development and sales strategies.
Why Work for
CaptiveAire
?
N
ation’s leading manufacturer of commercial kitchen ventilation systems, and
now offering
a complete solution of fans, heaters,
ductwork
and HVAC equipment. Our primary
purpose is to provide fully integrated, sustainable HVAC Systems.
Leader in
the industry
for over 40 years
with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
Mission:
to provide the highest quality products and service to our users at the lowest possible pric
e
Strong commitment to the development of our employees, including continuous education opportunities like sponsorship for
P
rofessional
E
ngineering license and
continuous education
through
weekly webinars
and company developed
technical
videos
What our employees have to say:
There is
never
a day you
don’t
learn something new a
t
CaptiveAi
re
.
I am able to learn something new due to the freedom to take on new tasks independently and problem solv
e.
I love the mindset of continuous learning and pushing the bounds of your capabilities
and knowledge. I love the people I work with and the in-office work environment.I love how
Captiveaire
is all about connections, with customers, coworkers, end users, and everyone in between.
One of the things I appreciate most about
CaptiveAire
is how strongly it embodies the entrepreneurial spirit.
I’m
empowered with the autonomy to manage my work independently, while also
benefiting
from the robust support and resources of a large, well-established company
.
CaptiveAire
is fast-moving
and no-
nonsense. We
operate
differently
than any other company that
I've
worked for with our decentralized structure. Quick action is taken when
a good idea
is presented. We are focused on end users where the rest of the industry is very short-sighted.
We are on the front lines, actively changing the landscape of the HVAC industry.
Learn more about
CaptiveAire
and our products
here
A Day in the Life:
A technical sales role encompasses a wide variety of tasks where one day does not look exactly like the next. The projects
our team
handle
s
are high in volume and unique from one another, spanning throughout the whole course of design, procurement, coordination, and post-sale support.
Typical tasks include:
Outside sales meetings and calls to build relationships with existing and new customers
Application engineering to apply our products using sound engineering principles
Project management of installations in progress
-
M
anaging schedules/plans to guarantee we can get equipment on site when the site needs it, in turn creating satisfied and returning customers.
Service and technical support of existing equipment
Supporting end users to
maintain
high levels
of customer service, from
assisting
contractors with wiring on site to remote troubleshooting for staff in the kitchen.
T
wo to three full days
per week
in the office working on bids, one to two days on job sites, and dedicate another day to developing the territory. Territory development may include giving presentations to the engineering community, visiting new customers, or expanding contacts with an existing account.
Comments
from some of ou
r sales engineers:
Every day I get to help someone. Whether
it's
an engineer with a design, a contractor with a troubleshooting issue, or an end user looking for help to obtain better indoor air quality. I get to use my engineering skills, people
skills
and business skills every day.
Our main "role" is not to sell products but to provide solutions - kitchen ventilation solutions, commercial ventilation solutions, heating/air conditioning solutions. I enjoy getting to work directly with end users and helping them complete their business goals. Attending a soft opening after completing a full design-build project with an owner is rewarding.
I love the balance between working on designs in the office and also having that face to face interaction with our customers. It's awesome to handle the design phase of a project, then also take charge of the procurement process with the end user/customer and lastly watch our equipment perform as designed once installed and the project is complete. I also love the growth aspect of my role, I enjoy molding and shaping our business in order to set it up for success and then see the value we are adding to the market.
Primary Job Responsibilities:
Provide integrated application engineering and design support for a wide range of ventilation applications with the goal of providing sustainable products and the latest technologies best designed to meet the customers’ needs.
Work directly with Engineers, Contractors, End Users, and Food Service Dealers.
Daily tasks include inside sales support, application engineering and outside sales.
Responsibilities will vary and may include presentations, quotes, submittals, technical product support, job site visits and hands on troubleshooting as needed.
Educate and promote CaptiveAire products to users in your market. This includes conference calls, meetings, organizing presentations, and product demos.
Research and develop new business opportunities with new and existing users.
Top notch customer service and willingness to go above and beyond to serve the customer.
Quick turnaround times a priority.
Continuously evaluate and improve processes as well as the customer experience.
This role will train out of Augusta, GA for 6-12 months pending experience
Required skills:
0-5 years experience
4 year technical degree in a mechanical, electrical, construction or science-oriented curriculum preferred
Excellent computer, organizational and communication/presentation skills
Problem solving with a passion for continuous learning
Strong desire to interface with the customer
Embrace new technologies and business savvy
Passion for work with aggressive nature to succeed
Willing to travel for various training opportunities
If not already completed, expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment with CaptiveAire
MUST BE A “GO GETTER”!
Benefits:
Medical, dental and vision insurance
Disability & life insurance based upon election of medical insurance
401k with employer match
Paid holidays
Paid time off (PTO) based upon tenure
Flexible spending account (FSA)
Tuition reimbursement, including for Professional Engineering (PE) License
Relocation assistance
Salary:
$70k-$100k base, negotiable dependent on experience, with additional monthly bonus based on productivity and profits.
Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
To qualify, applicants must be legally authorized to work in the United States. At this time, we are not able to consider applicants that require sponsorship, now or in the future, for employment visa status.
#LI- TL1
#P1
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Minnesota
About the Role
At Cloudflare, we are on a mission to help build a better Internet. As the architectural complexity of enterprise solutions scales, we are evolving how we partner with our customers. The Customer Engineer (CE) represents the core driver of our technical go-to-market strategy: a trusted advisor who owns the technical relationship from the initial discovery phase through to long-term adoption and ongoing account expansion.
Sitting within the GTM organization and reporting to the Regional Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, utilizing AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical discovery, build bespoke architectures, and deliver compelling product demonstrations and Proof of Concepts (PoCs) across Cloudflare’s portfolio (Security, Networking and Developer Platforms).
Customer Adoption & Value Realization:
Lead and/or provide oversight to technical onboarding and implementation, serving as the primary executive and engineering contact for the customer. You will partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. You will proactively monitor dynamic customer health scores and telemetry to ensure rapid time-to-value and resolve integration bottlenecks.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. You will be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion.
AI Orchestration & Workflow Automation:
Act as an "AI-Augmented" engineer. Leverage AI agents and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, and basic telemetry monitoring, reclaiming your time for strategic customer advisory.
Desirable Skills, Knowledge, and Experience
Experience:
Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Sales Engineering, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Technical Acumen:
Broad technical expertise spanning web security, networking (routing, DNS, DDoS mitigation), cloud infrastructure, and enterprise architecture.
Commercial Mindset:
Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication:
Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Bonus Points
Cloudflare AI Stack Experience:
Hands-on experience building, deploying, or architecting solutions using Cloudflare's developer platform and AI ecosystem, specifically Workers AI, AI Gateway, and Vectorize.
Applied AI Knowledge:
Experience with prompt engineering, Large Language Model (LLM) orchestration, or Retrieval-Augmented Generation (RAG) architectures.
Coding/Scripting:
Proficiency in Python, JavaScript, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Compensation
This role features a competitive base salary and a variable commission structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion.
Compensation may be adjusted depending on work location. This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: United States (Remote); Boston, Massachusetts; Denver, Colorado; Seattle, Washington; New York, New York; San Francisco, California
Workplace: Remote
ROLE SUMMARY
Temporal is hiring a Director, Global Developer Success to lead and scale our deeply technical support organization. This is a high-impact leadership role responsible for turning customer technical response into a repeatable, measurable, and differentiated advantage for Temporal.
Developer Success is the team customers rely on when they need fast, confident support for complex developer and infrastructure issues. The team helps users deploy, operate, debug, and scale Temporal across cloud-native environments, distributed systems, SDKs, observability stacks, and mission-critical workloads. The next phase requires a leader who can preserve technical excellence and customer empathy while building the operational rigor of a world-class support function.
WHY THIS ROLE EXISTS
Temporal's customers are building increasingly mission-critical, distributed, long-running, and AI-enabled systems. When something is unclear or broken, the support experience must be fast, technically credible, and predictable.
- Developer Success must scale beyond heroics. We need clear KPIs, tiering, queue management, escalation paths, incident communication standards, RCA practices, quality review, and talent development systems.
- Premium customer interactions increasingly happen across tickets, Slack, escalations, and incident channels. The support experience must have one clear operating model so customers, Sales, SAs, Platform Architects, Product, Engineering, and Support know who owns what and what good looks like.
- The support team must reduce avoidable Engineering escalations while ensuring real product defects, documentation gaps, and recurring customer pain reach Product and Engineering with high-quality signal.
WHAT YOU'LL DO
- Build and lead Global Developer Success: Hire, coach, develop, retain, and performance-manage high-performing support engineers, managers, and specialists across tiers, regions, and customer segments.
- Create the support operating system: Define SLAs/OLAs, ticket and Slack triage, queue ownership, severity definitions, tiering, escalation paths, incident communications, RCA standards, quality review, staffing, and operating cadence.
- Raise the quality bar: Move beyond CSAT alone by measuring customer effort, touches to resolution, reopen rate, handoffs, recurrence, communication quality, resolution confidence, and customer-visible ownership.
- Harden Slack and customer response: Turn premium Slack response into a defined service model with acknowledgement standards, urgent paths, conversion-to-ticket rules, coverage model, manager review, and customer-facing expectations.
- Protect Engineering focus through better support: Reduce avoidable escalations by building runbooks, diagnostics, knowledge systems, reproducibility standards, technical triage, and high-quality escalation packets.
- Lead escalation and incident discipline: Establish crisp roles for technical lead, escalation manager, communications owner, Support, Engineering, SA, Platform Architecture, and Sales. Ensure incidents and critical escalations are communicated with clarity and followed by useful RCAs.
- Build technical depth and enablement: Create career paths, training, mentorship, certification, quality review, and hands-on learning that help junior engineers become senior/staff support engineers and help senior engineers scale their expertise.
- Partner across the company: Work closely with Product, Engineering, Sales, Solutions Architecture, Platform Architecture, Customer Success, Docs, DevRel, and Services to ensure support signal turns into product, documentation, enablement, and customer lifecycle improvements.
- Use tooling and AI pragmatically: Improve routing, deflection, summaries, analytics, knowledge surfacing, diagnostics, and customer communication while measuring real operating outcomes rather than tool adoption alone.
- Represent Temporal with customers: Engage directly in strategic escalations, high-stakes incidents, enterprise support conversations, QBR/EBR inputs, and executive readouts when support experience affects customer trust.
WHAT YOU'LL BRING
- 12+ years of experience in technical support, customer engineering, SRE, solutions engineering, infrastructure engineering, or similar customer-facing technical roles, with 5+ years leading support or customer-facing engineering teams.
- Proven experience building and scaling technical support operations for a deeply technical B2B product, ideally in developer tools, cloud infrastructure, data platforms, observability, AI infrastructure, open source, or distributed systems within a GTM organization.
- Experience managing managers and building the systems that make teams run: metrics, operating cadence, queue management, quality review, staffing models, tiering, escalation paths, and performance management.
- Strong technical credibility with developers, support engineers, SREs, platform engineers, and product engineers. You can reason about APIs/SDKs, cloud-native infrastructure, Kubernetes, observability, distributed systems, reliability, incident response, and debugging workflows.
- Track record reducing avoidable Engineering escalations while improving the quality of product and engineering signal when escalations are needed.
- Deep understanding of support quality metrics: response time, resolution time, customer effort, touches, reopens, recurrence, backlog, SLA/OLA attainment, deflection, CSAT, sentiment, and case quality.
- Strong customer communication skills in high-pressure situations. You can write crisp updates, lead customer-facing RCA conversations, set expectations, and coach others to communicate clearly.
- Clear philosophy for hiring, onboarding, leveling, progression, coaching, retention, and performance management for technical support engineers and support managers.
- High ownership and builder mindset. You create clarity in ambiguous systems, ship v1 processes quickly, and iterate with data and customer evidence.
NICE TO HAVE
- Experience with Temporal, Cadence, workflow engines, orchestration systems, event-driven architecture, distributed applications, or production reliability tooling.
- Experience in consumption-based, open-source, developer-led, or mission-critical enterprise support motions.
- Energized by working within a GTM organization.
- Experience with support tooling and modern AI support systems such as Pylon, Zendesk, Kapa-like deflection, knowledge automation, case analytics, or incident communications tooling.
- Hands-on background with Kubernetes, Docker, AWS/GCP/Azure, Prometheus/Grafana, Datadog, OpenTelemetry, Terraform, Go, Java, Python, TypeScript, or similar technologies.
- Experience building Tier 3 / elite support, OSS/community support, self-hosted support, premium support, or 24/7 critical escalation coverage.
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
Location: Cyprus
Workplace: onsite
About You
Xsolla is opening a Club in Limassol — a physical hub for the game development community, partners, and the local video-games ecosystem. We are looking for a Club Administrator to take ownership of the venue from the construction phase through to full daily operation.
This is a hands-on, high-autonomy role. In the first phase, you will supervise the build-out and ensure the space is delivered exactly to our design intent. Once the Club opens, you become the person who keeps it running — operations, suppliers, events, compliance, and the day-to-day relationships with the landlord, building management company and local authorities.
If you are organised, comfortable holding contractors and vendors to a standard, and enjoy being the go-to person for a physical space that people care about, this role will suit you.
About Us
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Key Responsibilities
Design & Construction Supervision (pre-opening)
Supervise the execution of the approved design project, including all construction, fit-out, and finishing works
Ensure all works comply with Xsolla internal design guidelines and brand standards; escalate and resolve deviations before they become permanent
Coordinate contractors, subcontractors, and site schedules; track progress against timelines, budget, and quality expectations
Manage snag lists, technical acceptance, and formal handover of the completed space
Maintain full documentation of the project: drawings, approvals, change requests, certificates, and warranties
Day-to-Day Club Operations (post-opening)
Own the daily operation of the Club: opening and closing procedures, access control, space readiness, and general upkeep
Oversee maintenance, cleaning, technical systems (HVAC, AV, IT infrastructure, security), and preventative servicing
Manage room and space bookings, capacity planning, and the operational calendar
Act as the first point of contact for anything related to the physical space
Supplies, Vendors & Procurement
Control all supplies and inventory: office and hospitality consumables, F&B, equipment, and event materials
Source, onboard, and manage vendors and service providers; negotiate terms and monitor performance
Handle purchase requests, contracts, invoices, and reconciliation in line with internal finance procedures
Track and report operational spend against the approved Club budget
Authorities, Landlord & Regulatory Affairs
Serve as the primary liaison with local authorities and their representatives
Lead or support negotiations with the landlord and building management on lease matters, works approvals, service charges, and access
Obtain and maintain all required permits, licences, inspections, and certificates for the venue and its activities
Ensure continuous compliance with Cypriot local regulations, including health and safety, fire safety, accessibility, and any licensing relevant to events and hospitality
Events Coordination
Coordinate all events hosted at the Club — meetups, workshops, partner sessions, community nights, and corporate hosting in collaboration with Event Manager
Handle end-to-end event logistics: setup and teardown, AV and technical needs, catering, staffing, guest registration, and access
Coordinate with internal marketing, community, and business development teams, and with external organisers and sponsors
Be present on-site during events as the operational owner; resolve issues in real time
Produce post-event summaries covering attendance, costs, issues, and recommendations
Compliance, Process & Reporting
Ensure all Club activity aligns with Xsolla internal rules, policies, and procedures
Maintain accurate operational records, vendor documentation, and compliance files
Provide regular reporting on operations, spend, events, and any risks or open issues to the Club Director and regional leadership
Requirements
Experience
3+ years of experience in an administrative, office management, facility management, or events management role — ideally a combination of these
Demonstrated experience coordinating vendors, suppliers, or contractors
Experience interacting with landlords, building management, or public authorities
Exposure to construction, fit-out, or renovation project supervision is a strong advantage
Languages
English — mandatory
(professional working proficiency)
Greek — mandatory
(professional working proficiency)
Russian — advantageous, not required
Skills & Attributes
Strong organisational skills and the ability to run multiple parallel workstreams without dropping details
Confident, professional communicator — comfortable holding vendors and contractors accountable
Practical problem-solver with a bias toward resolving issues on the spot
Comfortable with budgets, invoices, and basic financial tracking
Working knowledge of the Cypriot regulatory and permitting landscape
Flexible availability, including occasional evenings and weekends for events
Eligible to work in Cyprus
Nice to Have
Familiarity with the gaming, tech, or startup community in Cyprus
Background in hospitality, coworking, cultural venues, or member clubs
Experience working within an international company and its internal procedures
What Success Looks Like
First 3 months:
The build-out is progressing on schedule and on budget, fully aligned with Xsolla design guidelines. All permits and approvals required for opening are secured or clearly tracked. Vendor framework is in place.
First 6 months:
The Club is open and operating smoothly. Operational routines, supplier relationships, and compliance documentation are established and running without escalation. The first events have been delivered successfully.
Ongoing:
The Club is a reliably well-run, on-brand space that the community and internal teams trust — with clean compliance, controlled costs, and events that run without friction.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Canada; Utah; New York; San Francisco; Washington; Georgia; Ohio; Virginia; North Carolina; Cambridge; Florida; Texas; Illinois; Mexico; New Jersey
Workplace: Remote
FOUNDING SALES DEVELOPMENT REPRESENTATIVE
Pragmatike is on a mission to help early-stage startups and scaleups win the talent war and build exceptional tech teams.
ABOUT THE ROLE
We're looking for a Founding Sales Development Representative (SDR) to help build our outbound sales engine as we enter our next phase of growth. We're looking for someone entrepreneurial, resourceful, and relentless—someone who enjoys opening doors, building relationships, and creating opportunities from scratch.
You'll work directly with the founders to identify and engage startup founders, CTOs, and hiring leaders across Europe and North America, helping them discover how Pragmatike can accelerate their hiring.
WHY THIS ROLE IS DIFFERENT
- Build the sales engine from zero to one: Help define our outbound strategy, messaging, prospecting workflows, and sales playbook.
- Direct access to founders: Work closely with company leadership, influence go-to-market strategy, and see your impact immediately.
- High ownership: Experiment, iterate, and continuously improve how we generate new business.
- Join a fast-growing company: Become an early member of the team with the opportunity to grow alongside the business.
YOU’RE A FIT IF YOU…
- Have 2+ years of experience in outbound sales, business development, or SDR roles, ideally selling B2B services or SaaS.
- Enjoy prospecting and consistently generating new opportunities through LinkedIn, email, and cold outreach.
- Are highly organized, proactive, and comfortable managing your own pipeline.
- Communicate exceptionally well, both in writing and verbally, with a consultative approach.
- Thrive in startup environments where speed, ownership, and experimentation are valued.
- Are self-motivated and comfortable working remotely with minimal supervision.
- Have excellent English communication skills.
NICE TO HAVE
- Experience selling recruitment, staffing, HRTech, or talent acquisition solutions.
- Previous experience working with startups, founders, or technology companies.
- Familiarity with tools such as LinkedIn Sales Navigator, Apollo, HubSpot, Clay, or similar outbound platforms.
- Interest in AI, startups, and the future of work.
COMPENSATION & BENEFITS
- Flexible freelance contract with competitive performance-based compensation.
- Opportunity to shape Pragmatike's outbound sales function from the ground up.
- Fully remote work environment with flexible hours.
- Direct collaboration with founders and meaningful ownership from day one.
- High-growth environment with significant career progression opportunities.
Ready to help startups build world-class teams while building Pragmatike's sales engine? Apply now and join us at the beginning of our journey. 🍜🏴☠️
Location: Bengaluru, India
At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe.
Senior Clinical Data Manager I (SrCDM1) leads data management activities of the Allucent Data Management (DM) department.
This position manages, coordinates, reviews and approves DM deliverables from database design & set-up, through cleaning and reporting to database locking, ensuring that the completeness, accuracy and consistency of clinical data meet the quality standards and regulatory requirements for analysis and reporting.
This position also provides expertise in relevant data management areas and cross-functional initiatives, including the development of departmental processes, tools, and training of staff.
The SrCDM1 provides support in Request for Proposals (RFPs) and presents at Business Development (BD) Meetings.
The SrCDM1 is a member of the Data Management staff.
Lead and serve as primary contact for DM with all relevant parties both internally (e.g. Clinical Programmers, Data Scientists, Project Management, Clinical Operations/Monitoring, Clinical Monitoring, Biostatistics and other functional groups) and externally (e.g. sponsors, vendors (EDC, external data), and investigational sites)
Plan and project the resources required including management of tasks, timelines, risk and quality
Monitor tasks against and keep track on budget, forecasts and manage changes of scope, budget, revenue recognition.
Develop, review and maintain project-specific DM documents including data management plan (DMP), eCRF specifications, data validation plan (DVP) and external data transfer agreements throughout the lifecycle of the project and ensure adherence to the project requirements
Lead and coordinate the development of clinical study database set-up, including eCRF design and database validation requirements
Participate in the review of study documents (e.g. protocol, Project Plan, safety plans/manuals and statistical analysis plan), lead and coordinate the review of (electronic) case report forms (eCRFs)
Coordinate, oversee and ensure the database User Acceptance Testing (UAT) related tasks are successfully completed
Create training materials for EDC users and provide project-specific training as required
Lead and oversee the review and validation of clinical data to ensure consistency, accuracy, integrity and completeness Lead and serve as primary contact for DM with all relevant parties both internally (e.g. Clinical Programmers, Data Scientists, Project Management, Clinical Operations/Monitoring, Clinical Monitoring, Biostatistics and other functional groups) and externally (e.g. sponsors, vendors (EDC, external data), and investigational sites)
Plan and project the resources required including management of tasks, timelines, risk and quality
Monitor tasks against and keep track on budget, forecasts and manage changes of scope, budget, revenue recognition.
Develop, review and maintain project-specific DM documents including data management plan (DMP), eCRF specifications, data validation plan (DVP) and external data transfer agreements throughout the lifecycle of the project and ensure adherence to the project requirements
Lead and coordinate the development of clinical study database set-up, including eCRF design and database validation requirements
Participate in the review of study documents (e.g. protocol, Project Plan, safety plans/manuals and statistical analysis plan), lead and coordinate the review of (electronic) case report forms (eCRFs)
Coordinate, oversee and ensure the database User Acceptance Testing (UAT) related tasks are successfully completed
Create training materials for EDC users and provide project-specific training as required
Lead and oversee the review and validation of clinical data to ensure consistency, accuracy, integrity and completeness
Create data cleaning strategy in consultation with applicable functional groups and oversee data releases (such as for DETC/DSMB/IDMC, interim and final locks, updates after lock)
Perform and/or coordinate various data transfers and reconciliation activities including (but not limited to) SAE, PK, and (other) external laboratory data
Provide project metric reports, status updates, study progress, feedback and advice to project team on site performance issues, data trends and protocol non-compliance
Organize and lead Quality Review activities during stud
Assist in project-related contracts negotiation and contracting process with vendors (EDC, IRT, eCOA)
Manage the database maintenance, lock and close-out processes and procedure
Participate in conference calls and/or meetings with vendors and sponsors
Recognize and solve potential problems and evaluate effectiveness
Maintain DM study documentation on an ongoing basis and ensure that all filing is up to date
Plan and create necessary documentation to support internal and external audits; may participate in such audits assigned
Help to align data management and clinical programming best practices, standards and conventions within the company
Provide leadership, expertise and support to other department members.
Propose and support initiatives for improving efficiency
Actively support to staff learning & development within the company
Share relevant information at applicable DM departmental meetings and organize and lead DM-related meetings and discussions
Represent the company at professional meetings, webinars or seminars
Train and mentor data management staff, support in development of new training material and provide training to relevant staff
Participate in the interview process for new recruits
Proactively track Data Management related regulatory development trends and updates, in consultation with department Global Head and/or Director, for further alignment and improvement of current processes
Contribute as Clinical Data Management Subject Matter Expert (SME) to the evaluation/improvement/drafting of processes and procedures within the Quality Management System
Assure good communication and relationships with (future) clients
Contribute to and take part in client evaluations and visits
Support in preparation of new proposals and budgets for Data Management services
Requirements
Life science, healthcare degree and/or combination of education and experience
Minimum 5 years of relevant work experience as Clinical Data Manager
Minimum 5 years of experience in drug development and/or clinical research
Thorough knowledge and understanding of ICH-GCP, 21CFR11 data privacy (GDPR/HIPPA) guidelines and awareness of local/regional requirements
Good understanding of Medical Terminology
Experience with electronic data capture (EDC) software systems and other tools for managing clinical studies, including IRT and eCOA
Experience as DM lead on several studies, preferably in different Therapeutic Areas and clinical development phases. Experience in covering all phases of a clinical study (start up, conduct and database lock).
Thorough understanding of relational database components and experience in technical data management practices (validation plans, testing, and documentation
Experienced in CDISC conventions, i.e., CDASH, TAUG models and hands on experience implementing these models
Experience in developing data management standards
Benefits
Benefits of working at Allucent include:
Comprehensive benefits package per location
Competitive salaries per location
Departmental Study/Training Budget for furthering professional development
Flexible Working hours (within reason)
Leadership and mentoring opportunities
Participation in our enriching Buddy Program as a new or existing employee
Internal growth opportunities and career progression
Financially rewarding internal employee referral program
Access to online soft-skills and technical training via GoodHabitz and internal platforms
Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects
Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees.
About Allucent
Our mission is to help bring new therapies to light. When you work at Allucent, that means applying your unique skill set, expertise, and knowledge to build partnerships with our clients in their pursuit to develop new, life-improving treatments.
If you're passionate about helping customers develop new pharmaceuticals and biologics; have an entrepreneurial spirit; and ready to join other science, business, and operations leaders, we would love to get to learn more about how we can help each other grow.
Together we
SHINE.
find more information about our values.
Apply now!
If you’re ready to bring your passion for clinical development and business growth to Allucent, apply today or reach out to Monica Grace (monica.grace@allucent.com) for more information.
Disclaimers:
*Our in-office work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our global offices.
“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”
Kindly share your CV to monica.grace@allucent.com
Location: Al Khobar, Saudi Arabia; Al Jubail, Saudi Arabia; Riyadh, Saudi Arabia; Lusail, Qatar; Dubai, United Arab Emirates
The project Engineering Manager is Lead and manage multidisciplinary engineering and design activities for Saudi Aramco GES+ projects. Ensure engineering deliverables meet Saudi Aramco standards, project schedules, budgets, and quality requirements. Coordinate with the Client, PMT, licensors, vendors, procurement, and construction teams. Provide technical leadership across all engineering disciplines and ensure timely resolution of engineering issues throughout project execution.
Key Responsibilities
Lead multidisciplinary engineering teams covering Process, Mechanical, Piping, Civil, E&I, and Telecom.
Manage FEED verification, detailed engineering, design development, and IFC deliverables.
Ensure all engineering activities comply with Saudi Aramco standards, specifications, and procedures.
Coordinate engineering interfaces with the Client, PMT, licensors, vendors, procurement, and construction teams.
Monitor engineering progress, man-hours, resource utilization, and deliverable schedules.
Lead design reviews, constructability reviews, HAZOPs, and technical workshops.
Manage Technical Queries (TQs), design changes, engineering risks, and technical issues.
Provide engineering support throughout procurement, construction, and commissioning phases.
Requirements
Requirements
Bachelor's degree in Engineering, preferably Process or Mechanical Engineering.
Minimum 15 years of relevant engineering experience.
Minimum 8 years of experience in Engineering Management.
Proven experience working on Saudi Aramco GES+ projects.
Strong knowledge of Saudi Aramco engineering standards, specifications, and procedures.
Strong experience in multidisciplinary design management and project engineering.
Excellent leadership, communication, coordination, and stakeholder management skills.
Al Khobar, Saudi Arabia; Al Jubail, Saudi Arabia; Riyadh, Saudi Arabia; Lusail, Qatar; Dubai, United Arab Emirates
Location: Annapolis, MD
Position:
Position Objective:
Under the direction of the System Director of Performance Improvement, this position is responsible for supporting Luminis Health’s System-wide Performance Improvement Integration and Project Management initiatives by ensuring strategies are implemented and principles/practices are incorporated in the processes under transformation. This position implements and supports actions, at a System level (LHAAMC, LHDCMC, McNew, LHCE) and/or site-level, that bring about improvements which may include, but are not limited to key strategic priorities identified by Executive Leadership and/or the Annual Operating Priorities, quality improvement, revenue cycle/profitability, recruitment, retention, and productivity, supply chain management, hospital throughput, downtime and all strategic and critical processes of the health system.
The Senior Performance Improvement Facilitator is able to manage and oversee multiple high profile, high priority and multifaceted projects independent of immediate leadership supervision or counterpart lean six sigma support. They are a strong relationship builder and able manage and serve as the key communicator for all stakeholder relationships related to projects from not only project Process Owners
, but also Executive Sponsors and Senior System Leaders. This role is capable of independently conducting PI Intake Consultations and Project Charter Meetings to initiate projects and initiatives outlined and approved by the PI Director and PI Steering Committee. This role will be able to offer departmental educational guidance to other PI Facilitators and new hire onboarding in support of the PI Director. The Sr PI Facilitator will be capable of supporting the PI Director with in-person retreats including but not limited to the Lean Six Sigma Green Belt Program, 5S Consultations and Teachings, Departmental Strategy Retreats and various other presentation or facilitation needs of the health system and PI Department.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
To support the System Director of Performance Improvement, Steering Committee, and Executive Leadership Team in implementing a vision that effects positive changes in patient care and key strategic operational priorities; includes:
Implementing tactical strategies to achieve the desired vision, executing long and short-term objectives to support the value streams goals, working with system and site personnel to identify, address, and eliminate process related obstacles, assist in the change of systems/processes, as required, in support of the Lean initiatives.
To act as a change agent to bring about improvements in patient care processes through the project management, active planning and execution of, and participation in Performance Improvement Events; includes:
Facilitating or co-facilitating System and Site-specific Annual Strategic Priority setting and Deployment retreats. Supporting and/or designing and executing event planning and performing necessary preparation, participating in, co-facilitating, or facilitating projects, events and “just do-its,” participating in Gemba walks and coaching employees, providing necessary training specific to Lean Transformation tools and methodology, following up on action plans and assisting all teams as needed to ensure improvements are made and sustained.
To support the launch of all activities needed to incorporate a culture of continuous improvement and “Systemness”; includes:
Facilitating or co-facilitating Greenbelt training program, identifying on-going training needs, supporting communication of the direction of Lean Transformation initiatives to all employees across the Health System.
To track all changes/improvements made to provide Executive Leadership/Management the assurance that changes are effective and lasting; includes:
Examining and evaluating the areas after improvements are implemented, posting/updating results to the Mission Control Center boards, review new procedures/controls and appraising the efficiency and effectiveness of operations, and working with the System Director of Performance Improvement, Executive Leadership, Directors, Department Managers and Supervisors to resolve any issues that might arise during implementation and/or maintenance phases.
To support the PI Director in departmental needs, PI Facilitator continuous education and onboarding of new hires; includes:
Acting as department lead in absence of PI Director (ie time off), Mentoring new hires and supporting oversight of onboarding schedule, Supporting needs of PI Facilitators and assisting with difficult project meetings, communication with senior level stakeholders or facilitator training opportunities.
To support the activation of PI Initiatives and set stakeholder expectations; includes:
Independently capable of conducting PI Project Charter meetings to outline needs, expectations and goals of PI Projects, setting expectations of PI Resources to Project Stakeholders and outlining and facilitating an agreement to the project plans with Executive Sponsors.
Conduct system training consultations and project management tool oversight to healthcare system; includes:
Creating and customizing project management tools for healthcare system departments as needs arise, training employees on best PI / PM practices, supporting employees with opportunity areas and conducting individual consultations as needed.
Other duties as identified by the System Director of Performance Improvement to further the Lean Transformation initiatives and Integration efforts.
Educational/Experience Requirements:
Bachelor of Science Degree or related discipline required;
Masters preferred
.
Experience working in a world-class Lean working environment highly preferred.
Knowledge of basic PDSA, Lean concepts and continuous improvement-based tools and techniques required.
Proficient in Microsoft Office Suite.
Project Management experience and/or knowledge of project management tools preferred.
3 to 5 years of experience working in a continuous improvement and/or project management role
Required License/Certifications:
Lean Six Sigma Blackbelt required
PMP preferred
Working Conditions, Equipment, Physical Demands:
There is a reasonable expectation that employees in this position will not be exposed to blood-borne pathogens.
Physical Demands – Medium
Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
The physical demands and work environment described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty
Pay Range
$52
—
$60 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
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To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
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Location: New York City
Workplace: Hybrid
About Stepful:
Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers.
Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most.
Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more.
Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT https://www.stepful.com/post/stepful-announces-55m-series-c-to-scale-its-ai-powered-training-platform-across-the-healthcare-workforce. We were named the #1 EdTech company in the U.S. by TIME for 2025 https://www.stepful.com/post/stepful-named-1-edtech-company-in-us-top-10-globally-times-2025-list.
Our values:
We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values:
- Care first: We do whatever it takes for our students to succeed.
- Learn quickly: We test, learn with data, and iterate.
- Build together: We win when we rely on each other.
- Own it: We show up, take initiative, and show pride.
The opportunity:
Stepful for Business (S4B) is growing fast — new programs, new modalities, new enterprise partners. Every launch is an opportunity to get it right. Every gap in our operational infrastructure is a reason we might not.
As Director, B2B Operations Enablement, you'll own the systems and processes that make enterprise program launches repeatable and scalable. You'll work across apprenticeship and upskill programs, partnering with Customer Success (CS), Product, Learning, and Engineering to design the operational foundation that lets us bring on a new client — or a new program — without reinventing the wheel every time.
You'll manage one direct report and report into our SVP, Operations. This is a hybrid role based out of NYC.
What you’ll do:
- Own the scaling of existing programs and client launch operations. Lead and optimize the end-to-end launch and expansion process for established programs at existing and new clients — including launch planning, QA, cross-functional coordination, and go-live readiness. You will primarily focus on scaling programs like PC-Plus, 12-week Medical Assistant, Phlebotomy, and others as they grow, while also contributing to the rollout of new offerings as we expand.
- Design operational infrastructure for new modalities. When we launch a new delivery model — partner-led enrollment, employer-sponsored sign-up, SSO integration, IT QA processes — you build the operational backbone that makes it work. You think through the implications before go-live, not after.
- Build scalable S4B ops processes. Own ongoing process design for areas like preceptor operations, admissions workflows, sponsorship management, and ops efficiency. The goal is always the same: fewer manual steps, better outcomes, more capacity for the team.
- Work cross-functionally. You'll need to align Product on tooling needs, coordinate with Learning on program readiness, and loop in CS and Solutions Architecture on client-facing implications. You're comfortable in all those rooms and good at getting to a shared plan.
What you’ll bring:
- 8+ years building scalable operations for the delivery of services within a start-up environment, with at least 2 years in the context of B2B partnerships.
- 2+ years of consulting experience (or strategy roles)
- Demonstrated experience designing and documenting operational processes — playbooks, SOPs, workflows — that stick
- Strong project management instincts: you track the details, manage dependencies, and keep launches on schedule
- Experience working cross-functionally on technical or product-adjacent projects (familiarity with SSO, IT QA, or platform integrations is a plus)
- Ability to manage a team while staying close to the work yourself
- Comfort with ambiguity — you can build structure where there isn't any
Bonus points if:
- You worked in healthcare or EdTech
- You have experience in remote educational delivery (online teaching, virtual simulations, virtual reality etc.)
Interview Process:
- Introductory call with Talent Acquisition team member
- Interview with Hiring Manager
- Take-Home Assignment
- Virtual Panel Interview
- On-Site Panel Interview
Benefits and Compensation:
- Meaningful Equity Stake
- Subsidized Medical, Dental, and Vision insurance plan options
- 401(k)
- FSA, HSA and commuter benefits
- Learning stipend
- Open vacation policy, including:
- Guidance of 15 days PTO annually
- Stepful closed the last week of December
- 15 work-from-anywhere days
- 10 public holidays observed for 2026
The target base salary range for this opportunity is $200,000 - $230,000, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations.
Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.
--
In light of recent hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @stepful.com email address to guide you through our interview process.
Position Summary: The Medical Science Liaison (MSL) reports to the Sr. Director, National Field Medical Affairs and is responsible for fostering strong relationships with key opinion leaders (KOLs) and supporting the scientific and clinical strategy of Orca Bio's next generation allogeneic cell therapies. The ideal candidate will have deep expertise in hematopoietic stem cell transplantation (HSCT), cellular therapy, and the evolving cell therapy landscape, including clinical, operational, regulatory, and market access considerations. The MSL will serve as a trusted scientific partner between Orca Bio and external healthcare providers (HCPs), establishing strong professional collaborations with investigators and other HCPs within the designated territory (Southern California, Arizona, New Mexico, or Colorado). The MSL will also be an active leader and contributor on projects supporting Medical Affairs Strategic Objectives.
Responsibilities:
— Serve as a subject matter expert in stem cell transplantation, cell therapy, and cellular immunotherapy, providing scientific insights on treatment paradigms, clinical operations, patient access, and competitive landscape.
— Identify, develop, and maintain deep scientific, peer-to-peer relationships with academic stem cell therapy experts, thought leaders, HCPs, and access stakeholders to answer scientific and product-related questions and ensure safe and appropriate use of Orca Bio products.
— Prepare and maintain a territory management plan shared with Medical Leadership and internal stakeholders.
— Engage with Orca field team members to provide medical support for onboarding activities related to treatment center authorization, adverse event reporting, handling out-of-spec products, and partner with Market Access colleagues to provide medical education and support to local payers.
— Maintain a deep and current understanding of hematologic malignancies, stem cell transplantation, cell therapy, cellular immunotherapy, and competitive developments to facilitate high-level scientific exchange.
— Assess transplant and cell therapy landscape through engagement with KOLs, investigators, and academic centers to identify scientific trends, evidence gaps, and research opportunities relevant to Orca Bio's therapies.
— Serve as primary liaison for Orca Bio's Investigator-Sponsored Trial (IST) program, supporting research concept development, proposal and protocol development, governance communication, and scientific oversight throughout study phases.
— Gather and communicate actionable scientific insights and stakeholder feedback to leadership and cross-functional partners to inform medical strategy, evidence generation, and lifecycle planning.
— Provide scientific and clinical expertise to support internal and external stakeholders through advisory boards, clinical investigator meetings, educational meetings, professional organizations, advocacy groups, GPOs, and speaker bureaus.
— Support clinical trial activities to enhance patient recruitment, enrollment, and discussions on safe and effective use of investigational products, ensuring adherence to Good Clinical Practice (GCP) and regulatory standards.
— Lead collection, analysis, synthesis, and dissemination of scientific information from congresses and scientific exchanges, translating data and feedback into actionable recommendations.
— Coordinate efforts of other MSLs for congress coverage when assigned.
— Provide medical and scientific support for health outcomes, real-world evidence, and payer/provider engagement strategies.
— Initiate and autonomously execute projects aligned with Orca Bio’s scientific, clinical, and business operations, partnering with research, clinical development, commercial, market access, regulatory, and quality functions.
— Provide education and training to commercial marketing and sales teams on therapies and disease states.
Required Qualifications:
— Advanced clinical degree in life-science or basic-science discipline (MD, DO, PharmD, NP, PA, DNP, M.Sc, or Ph.D.) and industry experience as an MSL.
— Significant clinical and/or industry experience in malignant hematology, HSCT, cellular therapy, CAR-T, immune effector cell therapies, or other advanced therapy modalities.
— Strong understanding of cell therapy ecosystem including transplant center operations, apheresis and cell processing workflows, treatment center authorization, patient referral pathways, and competitive cell therapy products.
— Strong understanding of clinical development, regulatory requirements, and commercial strategies; HEOR data experience is a plus.
— Excellent interpersonal and communication skills to engage and influence diverse stakeholders.
— Ability to interpret and present complex scientific data to diverse audiences.
— Strong strategic thinking, problem-solving skills, and solution-oriented mindset.
— Ability to collaborate with cross-functional colleagues to serve internal and external stakeholder needs.
— Ability to work independently and manage multiple priorities in a fast-paced, dynamic environment.
Preferred Experience:
— 5+ years of industry experience as an MSL.
— Experience with field medical launch planning, execution, and post-launch support.
— Direct experience supporting cell therapy, stem cell transplantation, CAR-T, or other advanced therapeutic platforms.
— Experience working in a small biotech company or start-up environment.
Compensation and Benefits:
— Annual salary range $195,000 - $245,000 based on experience, education, location, and other factors.
— Eligibility for pre-IPO equity and annual bonus.
— Competitive medical, dental, and vision benefits.
— PTO, 401(k) plan, life and accidental death and disability coverage, and parental leave benefits.
— Other perks include subsidized daily lunches and snacks at on-site locations.
Location: CAN: Vancouver (333 Seymour St); CAN: Toronto (111 Richmond Street West)
Workplace: Hybrid
ABOUT THE ROLE
Millions of small businesses and their advisors use Xero reports and insights to decide what to do next. AI is changing how people understand their finances faster than any shift since the cloud, and Reporting & Insights is where Xero meets that change. Over the next few years we’re evolving reporting and insights for the agentic era, where customers ask an AI about their numbers as often as they open a Balance Sheet. As the senior technical leader for Reporting & Insights, you’ll set the multi-year technical direction, from the reports businesses file to the insights that tell them what to do next. You’ll also help hire the first Reporting & Insights engineers in Vancouver and decide how they work.
THE TECHNICAL CHALLENGES
Set a 3-year architecture across Reporting & Insights. Reporting and Xero Analytics run on a mix of modern services and systems that have grown with Xero over many years. You’ll define one target state across both, decide how they build on Xero’s data platform, and secure the investment to get there. You’ll design for high throughput, low latency and resilience, so reporting and insights scale with Xero’s largest and most complex customers.
Evolve the platform without breaking trust. Accountants file tax returns from these numbers, so correctness comes first. You’ll lead the evolution of the data foundations behind about 150 reports, sequenced across teams and organisational boundaries. Customers keep the numbers they trust, on foundations built for what comes next.
Make reporting and insights AI-native. AI changes what reporting and insights can be: answers to plain-language questions, insights that reach customers where they work, and analysis that once took an accountant hours. Every answer still has to reconcile to the ledger. You’ll define the foundations: how agents query financial data safely, how answers stay grounded and explainable, and how we prove correctness at scale. We want teams across Xero to build on what you create.
IMPACT
In your first six months you’ll own the Reporting & Insights architecture and set a direction for the data platform and the evolution of both products that engineering, Product and leadership back.
At twelve months you will have:
- Set a multi-year technical strategy for Reporting & Insights
- Delivered new foundations for the first major report families, setting Reporting & Insights up for its next phase of growth
- Opened Reporting & Insights to bigger businesses, with performance that scales to our largest customers
- Put shared foundations for AI-native reporting and insights into production
- Grown the Lead and Senior Engineers around you and raised the technical bar across the group
Beyond year one, you’ll shape where Reporting & Insights goes next, and help steer Xero’s wider data and AI direction alongside the leadership team.
OWNERSHIP
You’re the senior technical voice for Reporting & Insights. You own the multi-year technical strategy and target architecture, and you make the calls that cross team and domain boundaries. You shape the roadmap with the GM and Product, decide where we invest in foundational capabilities, and align teams across regions behind one direction. You stay hands-on where it counts: reference implementations, foundational frameworks and the hardest architecture problems
WHO YOU’LL WORK WITH
You’ll report to the GM of Engineering. You’ll partner with the engineering managers and teams across Reporting & Insights, who know these products and their data in depth. You’ll shape the product and AI roadmap with the Reporting & Insights Product leads. You’ll also work with Principal Engineers and platform teams across Xero, including the accounting core and data platform teams that own systems we depend on.
WHAT YOU BRING
Must-have:
- You’ve set technical strategy for a domain or portfolio over a 2 to 3 year horizon, and aligned multiple teams behind it.
- You’ve led the evolution of a large, high-traffic, correctness-critical system across organisational boundaries.
- You have depth in high-throughput, low-latency, resilient distributed systems and data-heavy architecture, and you still contribute hands-on where it matters.
- You connect external shifts, AI above all, to product and architecture strategy, and you know where LLMs and agents belong in a system.
- You grow leaders. You’ve mentored Lead and Senior Engineers into bigger roles, and your writing turns complex direction into decisions people act on.
Nice to have:
- Financial, reporting or analytics domain experience
- LLM or agent-based features in production
- .NET and AWS
- A presence in the wider tech community through talks, writing or open source
HOW WE WORK
We’re bold in our vision and pragmatic in execution, delivering useful improvements along the way rather than waiting for a large rewrite. We invest in AI to learn faster and focus effort on higher-value problems, while engineers stay accountable for what they ship. We use shared frameworks to avoid reinvention, leaving teams room to innovate. Engineers own their work, including quality, reliability, and on-call. Leaders set context and priorities, and engineers help shape the solutions.
WHERE WE WORK
We offer a hybrid model that blends the flexibility of working from home with the collaboration of the office, including designated boost days in our modern office spaces. This role is open to hybrid candidates in Vancouver, British Columbia, or San Mateo, California. We also welcome applications from candidates across Canada interested in relocating to Vancouver, and from remote candidates in Seattle, Washington.
OUR HIRING PROCESS
1. TX phone screen (45 minutes): a conversation with your Talent Specialist about your background, motivations and the role.
2. Technical assessments: a coding assessment and a systems design assessment, run through an independent third-party provider and based on real-world scenarios.
3. Technical deep dive (45–60 minutes): with a Principal Engineer and the hiring team. You'll walk through a past project you led, covering how you thought about it, executed it and led through its complexity.
4. Values / Future Proof Xero (45 minutes): how you show up day to day, aligned with Xero's values and capabilities such as adaptability, ownership, customer thinking and AI fluency.
5. LEADership (45–60 minutes): real examples of how you lead, influence and deliver in ambiguous, fast-changing environments, assessed against Xero's leadership principles
COMPENSATION & TOTAL REWARDS
At Xero, we value the impact and skills you bring to the team. We believe in a Total Package philosophy - ensuring your value is recognized through a holistic lens that includes base salary, performance incentives, and world-class benefits.
The expected base salary range for this role is $227,700 - $284,600 CAD.
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: World-class health, wellness, and retirement programs. Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ including Wellbeing days, generous leave, and dedicated professional development budgets.
This is a posting for an existing vacancy.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: Milwaukee, WI
Document Controls Engineer
Location:
Project-Based (Wisconsin, Missouri, Wyoming, Texas, and future project locations)
Employment Type:
Full-Time
Work Environment:
Primarily Site-Based (Long-Term Project Assignments)
Drive Information Management for World-Class Mission-Critical Projects
The successful delivery of hyperscale data centers and mission-critical infrastructure depends on more than construction execution. It requires disciplined document control, accurate information management, and seamless collaboration between owners, engineers, subcontractors, vendors, and project teams.
From design development and procurement through construction, commissioning, and turnover, effective information management ensures project teams are working from accurate data, approved documents, current drawings, and complete project records throughout every phase of project delivery.
As a
Document Controls Engineer
, you will play a critical role in maintaining the information systems, document workflows, and project records that support successful project execution across some of North America's largest and most complex hyperscale data center developments.
About Michels Infrastructure Solutions
Michels Infrastructure Solutions (MIS) brings together the full capabilities of the Michels Family of Companies under a
Super General Contractor (Super GC)
model, providing mission-critical owners and developers with a single point of accountability for every phase of project execution.
By combining self-performed specialty design, construction, and commissioning services, MIS delivers large-scale, multidisciplinary projects with greater control over safety, quality, schedule, and cost.
MIS specializes in the delivery of hyperscale data centers and mission-critical facilities, leveraging expertise across mass grading and site development, wet and dry utilities, fiber and telecommunications infrastructure, ground improvement, deep foundations, structural concrete, power infrastructure, and commissioning. Our integrated delivery approach enables customers to partner with a single-source team capable of executing some of North America's most complex and demanding infrastructure projects.
Position Overview
As a
Document Controls Engineer
, you will be responsible for managing project documentation, workflows, and information systems supporting large-scale hyperscale data center and mission-critical infrastructure projects. You will ensure project records are organized, accurate, accessible, and maintained in accordance with contractual requirements, quality standards, customer requirements, and project procedures.
During the early phases of project development, you will support document and information management activities associated with site development, utility coordination, permitting, procurement, construction planning, and engineering design packages. As projects advance, you will help manage the flow of information supporting construction execution, quality programs, commissioning activities, and project turnover requirements.
This role serves as a critical link between project management, engineering, procurement, quality, commissioning, field operations, customers, and subcontractors. You will help establish and maintain the digital infrastructure that enables project teams to collaborate effectively across multiple disciplines and organizations.
Success requires strong organizational capabilities, attention to detail, technical proficiency, and the ability to manage multiple priorities in a fast-paced project environment.
Key Responsibilities
Manage project document-control systems, procedures, workflows, and reporting processes.
Coordinate the review, distribution, tracking, and retention of project documentation throughout the project lifecycle.
Maintain engineering drawings, specifications, RFIs, submittals, transmittals, correspondence, meeting minutes, and project records.
Maintain drawing-control processes across civil, utility, structural, telecommunications, power, and commissioning disciplines.
Ensure project teams are utilizing current approved revisions and controlled documentation.
Manage document workflows across owners, engineers, subcontractors, vendors, and internal project teams.
Support project teams by ensuring timely access to accurate and current project information.
Monitor document workflows to ensure compliance with project requirements, quality standards, and customer expectations.
Assist with implementation and administration of project information-management systems.
Support development of turnover-documentation strategies and project-record requirements from project inception through closeout.
Support commissioning, turnover, and closeout activities through the organization and delivery of project documentation packages.
What You'll Do
Manage document-control activities supporting hyperscale data center and mission-critical infrastructure projects.
Coordinate document workflows between project management, engineering, procurement, quality, commissioning, owners, subcontractors, and vendors.
Track RFIs, submittals, drawings, specifications, change documentation, procurement records, and project correspondence.
Track drawing revisions and ensure field teams have access to current approved documents.
Maintain revision control and ensure project teams are working from current and approved project records.
Support management of utility-coordination records, permitting documentation, engineering deliverables, procurement documentation, and construction records.
Ensure project records are maintained in accordance with contractual requirements, company standards, and customer expectations.
Support project-reporting activities and develop documentation status reports, logs, dashboards, and metrics.
Coordinate document workflows associated with quality programs, commissioning activities, turnover requirements, and customer deliverables.
Assist with commissioning documentation, turnover packages, O&M manuals, as-built documentation, asset information, and project-closeout deliverables.
Support audit-readiness activities related to project documentation, records management, and contractual compliance requirements.
Monitor document-control KPIs, workflow performance metrics, and information-management processes.
Assist with development of project turnover packages, digital-record systems, and customer handover requirements.
Support implementation and continuous improvement of document-management processes, workflows, and systems.
Why Michels Infrastructure Solutions, Inc.?
We deliver some of North America's largest and most complex hyperscale data center and mission-critical infrastructure projects.
We leverage a unique Super GC delivery model that combines specialty construction capabilities under a single-source execution approach.
We provide exposure to every phase of project delivery, from planning, permitting, procurement, and construction through commissioning and turnover.
We provide opportunities to support the information-management systems that drive successful project execution across multidisciplinary infrastructure programs.
We are family owned and operated.
We invest an average of
$5,000 per employee per year
in training and career development.
We perform challenging, meaningful work that supports cloud computing, artificial intelligence, digital connectivity, and economic growth.
We believe everyone is responsible for promoting safety, regardless of job title.
We are part of the Michels Family of Companies, one of North America's largest and most diversified energy and infrastructure contractors.
We offer opportunities for long-term career growth in project controls, engineering, operations, information management, and leadership.
Comprehensive Benefits Package
Health Insurance
Dental Insurance
Life Insurance
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
Short-Term Disability Insurance
Long-Term Disability Insurance
401(k) Retirement Plan
Legal Plan
Identity Theft Protection and Monitoring Plan
Benefits may vary based on position and location.
Why You?
You like to surround yourself with dedicated, value-driven people.
You relish new challenges and evolving technology.
You cringe when you hear: “Because that's the way we've always done it.”
You enjoy creating structure, organization, and consistency in complex environments.
You have a keen eye for detail and take pride in maintaining accurate information.
You enjoy supporting project teams by creating systems that improve visibility, accountability, and execution.
You thrive in environments where multiple stakeholders depend on timely, accurate information.
You are motivated by ownership, accountability, and continuous improvement.
You want your efforts noticed and your contributions to make a meaningful impact.
What It Takes
Bachelor's degree in Construction Management, Engineering, Project Controls, Business Administration, Information Management, or a related discipline and
3+ years of document control, project controls, engineering, construction administration, or related experience
, or an equivalent combination of education and experience.
Experience supporting large-scale civil, utility, mission-critical, data center, industrial, EPC, power, or infrastructure construction projects preferred.
Experience managing engineering drawings, specifications, RFIs, submittals, transmittals, meeting minutes, contract documents, turnover documentation, and project records.
Understanding of project execution processes, engineering workflows, procurement activities, construction operations, commissioning requirements, and project-closeout procedures.
Experience maintaining document-control systems and records-management processes throughout the project lifecycle.
Experience managing engineering deliverables, drawing revisions, RFIs, submittals, turnover documentation, commissioning records, or project-record systems within complex project environments.
Understanding of document workflows associated with design, procurement, construction, quality, commissioning, and project closeout.
Experience supporting digital project-delivery and information-management systems preferred.
Proficiency with Microsoft Office Suite and document-management platforms such as Autodesk Construction Cloud, Procore, Aconex, SharePoint, Unifier, InEight, Prolog, or similar systems.
Ability to organize large volumes of documentation while maintaining accuracy and meeting deadlines.
Strong analytical, organizational, communication, and problem-solving skills.
Ability to work effectively with project teams, customers, subcontractors, vendors, commissioning personnel, and engineering partners.
Experience supporting commissioning documentation, turnover packages, asset documentation, and as-built record development is preferred.
Valid driver's license with an acceptable driving record.
Ability to support long-term, site-based project assignments at hyperscale data center and mission-critical construction projects throughout North America. This position is primarily project-based, with significant collaboration occurring directly from active project sites. Initial project opportunities are expected to be located in Wisconsin, Missouri, Wyoming, and Texas, with future assignments determined by business needs and project awards.
Join a company that powers progress. Be a part of Michels Infrastructure Solutions, Inc.—where you don't just build projects, you build a career.
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Brownsville, WI Corporate Office ; Peoria, AZ
Senior Project Manager
Michels Underground Cable, Inc.
Location: Various | Full-time | Travel Required
Installing underground cables for power transmission, power distribution, renewable energy and communication networks is a necessary step in hardening the electrical grid, delivering reliable communication networks, and integrating renewable energy into our existing systems.
Michels Underground Cable, Inc.
is one of the most trusted underground line and duct bank contractors in the United States. We do it all – from directly burying or installing protective casing for solid and stranded conductors and copper, fiber optic and coaxial cable.
Our work improves lives. Discover how a career at
Michels Underground Cable, Inc.
can change yours.
Position Summary
As a
Senior
Project Manager
, you will be responsible for managing a phase of a large complex project or manage multiple large sized projects. This position is accountable for all aspects of a projects success from the initial proposal/bidding process, to meet or exceed the clients’ expectations, to the profitable completion of the jobs, with a special emphasis on safety performance. It is essential to be reliable, self-motivated, goal oriented, organized and professional. Critical for success are excellent verbal and written communication skills, and the abilities to work well in teams and quickly make decisions. This role will support data center and mission critical projects while focusing on medium voltage (MV) duct banks, substation feeds, underground transmission, and campus distribution systems.
Why Michels Underground Cable, Inc.?
Customers trust us to build cables that will be out of sight, but in high demand
Our steady, strategic growth revolves around a commitment to quality.
Family‑owned and operated organization with long‑term stability
We invest an average of
$5,000 per employee per year
in training and career development.
We perform
high-impact, essential work
that supports homes, businesses, and communities.
A culture where
everyone shares responsibility for safety
, regardless of title
We’re part of the Michels family of companies—one of North America’s largest and most diversified energy and infrastructure contractors.
We offer a
comprehensive benefits
program including:
Health, Dental, and Life Insurance
Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
Short- and Long-Term Disability Insurance
401(k) Retirement Plan
Legal Assistance and Identity Theft Protection Plans
(Benefits may vary based on position and location)
Why You?
You like to surround yourself with dedicated, value-driven people.
You thrive on new challenges and evolving technologies.
You think “we’ve always done it this way” is not a good enough reason.
You want to know your efforts are recognized and appreciated.
You like making your own decisions—with the right support.
You want to be part of a team that improves lives through essential infrastructure.
What It Takes
10+ years of related experience, or equivalent combination of education and experience
Experience working on medium voltage (MV) duct banks, substation feeds, underground transmission, or campus distribution systems for data centers
Experience with Project Management software (Primavera, HCSS, etc.)
Must possess a valid driver license for the type(s) of vehicles which may be driven and an acceptable driving record as determined by the Michels Review Team
Ability to travel and commit to long term onsite projects
Desired Qualifications
Bachelor’s degree in Project Management, Construction Management, Engineering, or related field
Join a company that powers progress. Be a part of Michels Underground Cable, Inc.— where you don’t just build projects, you build a career.
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Milwaukee, WI ; St. Louis, MO ; Waco, TX
Senior Project Manager
Michels Underground Cable, Inc.
Location: Various | Full-time | Travel Required
Installing underground cables for power transmission, power distribution, renewable energy and communication networks is a necessary step in hardening the electrical grid, delivering reliable communication networks, and integrating renewable energy into our existing systems.
Michels Underground Cable, Inc.
is one of the most trusted underground line and duct bank contractors in the United States. We do it all – from directly burying or installing protective casing for solid and stranded conductors and copper, fiber optic and coaxial cable.
Our work improves lives. Discover how a career at
Michels Underground Cable, Inc.
can change yours.
Position Summary
As a
Senior
Project Manager
, you will be responsible for managing a phase of a large complex project or manage multiple large sized projects. This position is accountable for all aspects of a projects success from the initial proposal/bidding process, to meet or exceed the clients’ expectations, to the profitable completion of the jobs, with a special emphasis on safety performance. It is essential to be reliable, self-motivated, goal oriented, organized and professional. Critical for success are excellent verbal and written communication skills, and the abilities to work well in teams and quickly make decisions. This role will support data center and mission critical projects while focusing on medium voltage (MV) duct banks, substation feeds, underground transmission, and campus distribution systems.
Why Michels Underground Cable, Inc.?
Customers trust us to build cables that will be out of sight, but in high demand
Our steady, strategic growth revolves around a commitment to quality.
Family‑owned and operated organization with long‑term stability
We invest an average of
$5,000 per employee per year
in training and career development.
We perform
high-impact, essential work
that supports homes, businesses, and communities.
A culture where
everyone shares responsibility for safety
, regardless of title
We’re part of the Michels family of companies—one of North America’s largest and most diversified energy and infrastructure contractors.
We offer a
comprehensive benefits
program including:
Health, Dental, and Life Insurance
Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
Short- and Long-Term Disability Insurance
401(k) Retirement Plan
Legal Assistance and Identity Theft Protection Plans
(Benefits may vary based on position and location)
Why You?
You like to surround yourself with dedicated, value-driven people.
You thrive on new challenges and evolving technologies.
You think “we’ve always done it this way” is not a good enough reason.
You want to know your efforts are recognized and appreciated.
You like making your own decisions—with the right support.
You want to be part of a team that improves lives through essential infrastructure.
What It Takes
10+ years of related experience, or equivalent combination of education and experience
Experience working on medium voltage (MV) duct banks, substation feeds, underground transmission, or campus distribution systems for data centers
Experience with Project Management software (Primavera, HCSS, etc.)
Must possess a valid driver license for the type(s) of vehicles which may be driven and an acceptable driving record as determined by the Michels Review Team
Ability to travel and commit to long term onsite projects
Desired Qualifications
Bachelor’s degree in Project Management, Construction Management, Engineering, or related field
Join a company that powers progress. Be a part of Michels Underground Cable, Inc.— where you don’t just build projects, you build a career.
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Ukraine
Workplace: Remote
What this role actually is
This is a hands-on operational role. Your customers are our employees. The work is a mix of live support, access administration, endpoint and MDM management, onboarding and offboarding, equipment logistics, and documentation, plus improving those processes so the same problems stop coming back.
You will own requests end-to-end rather than passing them along, work directly with non-technical colleagues, and handle several things at once on a busy day. Routine service work is a permanent part of the job, not a temporary phase before something else.
Key Responsibilities
- Own employee IT requests end-to-end: prioritize by impact and urgency, keep people informed, resolve, document, and prevent recurrence.
- Administer user accounts, permissions, and access across Google Workspace, Atlassian, GitHub, and AWS, applying least privilege.
- Run IT onboarding and offboarding: accounts provisioned on day one, access revoked promptly on exit, devices recovered.
- Prepare, configure, and maintain macOS and Windows workstations through MDM: policies, software deployment, patching, encryption, and recovery.
- Own IT equipment procurement, delivery, returns, and inventory accuracy for employees across supported locations, including international shipping and vendor coordination.
- Troubleshoot hardware, software, network, and SaaS issues methodically: reproduce, isolate, verify.
- Maintain IT documentation, knowledge-base articles, and asset records so support does not depend on one person being online.
- Reduce repetitive work through practical scripting and automation, and improve support processes without weakening security controls.
- Enforce IT security and access policies; recognize and escalate suspicious activity and access gaps.
Requirements
- 3+ years of hands-on experience in IT support, Service Desk, or system administration, with personal ownership of the areas above (not adjacent exposure while other teams handled them).
- Practical experience supporting macOS in a production employee environment.
- Hands-on MDM administration (Jamf, Kandji, Intune, JumpCloud, Hexnode, or similar): enrollment, policies, software deployment, compliance.
- Administration of Google Workspace, plus at least two of: Atlassian, GitHub access management, or cloud IAM (AWS / GCP / Azure).
- Demonstrated ownership of access lifecycle - joiners, movers, leavers - including approval flows and least-privilege practice.
- Experience with equipment provisioning, inventory, and remote/international delivery.
- Solid understanding of network fundamentals (DNS, DHCP, VPN, TCP/IP) and endpoint security basics (encryption, EDR, MFA/SSO).
- Experience working in a ticketing system with SLAs, and maintaining written documentation.
- Ability to handle a high volume of concurrent requests, interruptions, and difficult support situations while communicating calmly and clearly.
- At least one concrete example of automating or redesigning a repetitive support process, where you can explain your own contribution and the measurable outcome.
- Ukrainian: fluent. English: B1 or higher — enough to support colleagues, write tickets, and maintain documentation in an international company.
Nice to Have
- Scripting and automation (Bash, PowerShell, Python).
- Apple Business Manager, Zero-Touch / automated device deployment.
- Experience with VPN, LDAP, or ZTNA solutions.
- Exposure to ISO 27001 / SOC 2 processes or security audits.
- Interest in security topics (access control, endpoint security, Zero Trust).
- iGaming industry experience.
- Relevant certifications (CompTIA A+/Network+, Google Workspace, Microsoft, Apple, or similar).
What We Offer
- Competitive Salary
- Quarterly Bonuses
- Unlimited Paid Time Off
- Unlimited Paid Sick Leave
- Remote & Flexible Working
- Private Medical Insurance
- Financial Support for Life Events
- Professional Development Budget
- International Exposure
- Regular Company Events
*Benefits may vary depending on location and contractual agreement
Recruiting Process
- HR Interview
- Technical Interview
- Final Interview
By submitting your application, you acknowledge that your personal data will be processed in accordance with our Privacy Policy https://playson.com/privacy.
Location: Kuala Lumpur, Malaysia
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
About This Role
We are building the next-generation Financial Cloud platform, enabling Bybit to deploy and operate regulated financial services across 50+ global sites, each subject to different compliance requirements (EU MiCA, APAC licenses, etc.). Each site is a unique combination of business modules, infrastructure configurations, and compliance controls — managed as versioned, reproducible units.
As a Senior DevOps Engineer for the Financial Cloud Toolchain, you will drive the end-to-end developer experience and deployment automation for this multi-site platform. You will design and build systems that ensure every deployment is reproducible, every dependency is traceable, and every site automatically and safely converges to its declared state.
What You'll Do
Build & Release Engineering (40%)
Design and implement hermetic, deterministic build pipelines that produce reproducible artifacts for all platform modules
Build and maintain a content-addressable artifact registry with full provenance capabilities (SLSA L3+)
Implement dependency graph analysis tooling to compute build/deploy blast radius for every change
Own the Version Set model: define, validate, and promote locked module-version combinations ("Manifests") through environment stages
Enforce semantic versioning governance and automated compatibility verification across 50+ independently versioned modules
Multi-Site Deployment Orchestration (30%)
Design a GitOps-based deployment engine that reconciles each site to its target Manifest state
Build progressive rollout capabilities: canary → regional → global, with automatic rollback on SLO violations
Implement site-aware configuration rendering: given a site's Manifest + region + compliance tier, produce the complete deployable state
Create an automated upgrade plan generator: compute safe upgrade paths based on dependency ordering and compatibility constraints
Operate and evolve the Financial Cloud configuration center and module selection center
Internal Developer Platform (20%)
Build self-service workflows for module teams: onboard new modules, publish versions, request promotion to production Manifests
Provide real-time visibility: cross-site version drift, deployment health, dependency freshness, compliance patch coverage
Design the "Module → Manifest" pipeline: from module selection to validated Manifest generation in ≤30 minutes
Integrate with internal CI systems to provide selective test execution based on dependency graph analysis
Reliability & Compliance Automation (10%)
Automate compliance evidence generation for regulated deployments (audit trails, SBOMs, change records)
Design cold-start orchestration that automatically derives correct startup ordering from the dependency graph
Build chaos testing frameworks to validate site-level DR and failover under real module compositions
Ensure Phase 1 infrastructure deployment automation ≥95%, Phase 2 data layer ≥90%, Phase 3 business applications ≥90%
──────
What We're Looking For
Must-Have
8+ years in platform engineering, DevOps, or infrastructure toolchain development, serving 500+ services or 100+ engineers
Deep hands-on experience with build systems — you've designed or operated them, not just consumed them
Track record of building dependency graph tooling — static analysis, runtime tracing, or both — for impact analysis and selective testing
Experience designing and operating version governance systems: BOM/Manifest models, compatibility matrices, constraint solving
Production GitOps deployment experience spanning multi-cluster / multi-region environments
Solid Kubernetes expertise: custom Controllers, Operators, CRDs for platform automation
Artifact management and supply chain security experience: content-addressable storage, SLSA attestation, SBOM generation, artifact signing
Strong Plus
Experience building an
Internal Developer Platform (IDP)
with self-service module onboarding and promotion workflows
Large-scale monorepo governance: code ownership, visibility boundaries, build graph optimization
Financial or regulated industry experience: understanding of compliance-as-code, audit automation, multi-jurisdictional requirements
Multi-site / multi-tenant SaaS platform experience where each site has a different module composition
Familiarity with constraint solvers or package manager dependency resolution algorithms (SAT solvers, version unification)
Cryptocurrency / fintech platform experience, especially exchange or trading infrastructure
Nice-to-Have
Toolchain development experience in Rust, Go, or Python
Familiarity with Terraform / Pulumi infrastructure-as-code
Experience with OPA / Rego for policy-as-code in deployment pipelines
Experience operating platforms across China / APAC / EU regions with understanding of data residency requirements
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Sweden
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We are seeking a seasoned Growth Marketer to lead our expansion into the Nordics Region. We need a builder who is comfortable with the "zero-to-one" phase of regional growth.
You will be the local "Source of Truth" for marketing, acting as a creative, an analyst, and an operator all at once. You should be someone who enjoys the complexity of multi-lingual markets and has the drive to implement projects from start to finish while owning the outcome entirely.
YOUR RESPONSIBILITIES
- Regional Growth Engine: Make sure Nordics B2B grows through aggressive lead generation and brand awareness.
- Outbound Strategy: Build and execute complex, multi-language outbound sequences that cut through the noise.
- Local Events: End-to-end ownership of local industry events, user conferences, and webinars in the region.
- Cross-Functional Synergy: Collaborate with performance marketing on ABM initiatives and localized retargeting.
- Analytics & Reporting: Monitor campaign performance, produce executive-level reporting, and recommend data-driven optimizations.
- Localization & Messaging: Adapt ElevenLabs’ global voice to resonate deeply with the Nordics business cultures.
REQUIREMENTS
- One of the 4 Nordic languages is a must
- Fluent English speaker.
- Ownership Pedigree: You have implemented marketing projects from start to finish and held yourself accountable for the ROI.
- Entrepreneurial Background: You have a strong drive and a history of high engagement, ideally in an entrepreneurial endeavor or a similar high-stakes environment.
- Thrives in Chaos: You are energized by a dynamic, ever-changing environment and can manage multiple workstreams without losing focus.
- The "Jack of All Trades": Broad knowledge in growth marketing, ranging from numbers analysis and performance knowledge to campaign planning and event organizing.
- DRI Mentality: Ability to act as the local Directly Responsible Individual (DRI) for all marketing operations.
BONUS EXPERIENCE
- Proficiency in cold email, SEO, or affiliate management.
- Product marketing sense and design skills.
- Deep understanding of the Northern European tech ecosystem and buying-cycle shifts.
WHAT WE OFFER
- Innovative culture & growth paths.
- Annual discretionary L&D stipend & social travel stipend.
- Annual company offsite.
- Monthly co-working stipend.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
seniorГеография найма не уточнена
УдалённоUnited States (Remote); Boston, Massachusetts; Denver, Colorado; Seattle, Washington; New York, New York; San Francisco, California
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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УдалённоCanada; Utah; New York; San Francisco; Washington; Georgia; Ohio; Virginia; North Carolina; Cambridge; Florida; Texas; Illinois; Mexico; New Jersey
seniorBengaluru, India
seniorГеография найма не уточнена
ГибридNew York City
УдалённоМексика; Candidate must reside in Southern California, Arizona, New Mexico, or Colorado
ГибридCAN: Vancouver (333 Seymour St); CAN: Toronto (111 Richmond Street West); This role is open to hybrid candidates in Vancouver, British Columbia, or San Mateo, California; We also welcome applications from candidates across Canada interested in relocating to Vancouver, and from remote candidates in Seattle, Washington