Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
OKX is building a vibrant in-app social community — spanning content, livestream, and creator ecosystems — that connects users, creators, and partners while driving trading engagement across the platform. You'll own the end-to-end Community & Live product, and contribute to north star goals including DAU, high quality creator ratio, and trading conversion within the community, underpinned by a robust safety & moderation stack.
What You’ll Be Doing
Community & Livesteam Product
Own the community and livestream product roadmap: content strategy, content curation, and content recommendation to improve discovery, engagement, and retention.
Drive user segmentation and interest discovery — build the frameworks and tooling to understand user cohorts and personalize content and community experiences at scale.
Define and improve community content quality standards; own the content/community ecosystem governance roadmap.
Creator & Fan Ecosystem
Build the creator and fan economy: creator incentive programs, tasks/missions, creator leveling systems, and tiered benefits that deepen streamer-fan and creator-fan relationships.
Build up creator lifecycle product capability, including discovery, engagement, onboard, grow, retain, and off-board phases.
Drive community's user education, product adoption, and trading conversion via innovative ways including internal advertising, fan economy mechanics, and trader leaderboards to achieve strong content- and trader-driven growth.
Community Monetization & Partnerships
Design and run community growth campaigns that convert community engagement into platform value (acquisition, activation, trading conversion).
Partner with marketing and growth teams to develop content strategies to capture and amplify opportunities from trendy events in the industry.
What We Look For In You
5+ years of experience as a product manager, with solid experience shipping social media, community, livestreaming, creator platforms, growth campaigns, or social products.
Hands-on with Trust & Safety or content moderation tooling.
Adequate understanding of the crypto industry, trading funnels, and risk/compliance constraints.
Able to think and communicate logically, data-sensitive, and able to accurately grasp customer mindsets; strong ability to identify and break down problems quickly.
Strong in execution, with good communication and project management skills; able to mobilize cross-functional resources to solve problems and deliver projects on time.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Senior Director of Developer Relations.
About the job
We’re hiring a Sr Director of Developer Relations to lead the global team building the strategies and programs that inspire and equip developers to win with Twilio. You’ll lead a unique, world-class org of hybrid engineer-marketers as you evolve the GTM motion that Twilio pioneered. This is a high-visibility, high-agency role reporting into Marketing, while working lockstep with Product and Go-To-Market.
The DevRel team at Twilio exists to make heroes of developers in their own organizations. You'll ensure we do this by showing up where developers live, both online and offline, while being humble, authentic and acting as a servant leader in the community. You are strategic yet deeply plugged into the Dev ecosystem, turning community engagement, technical contributions, and developer awareness into a steady drumb
Responsibilities
In this role, you’ll:
Serve
as a figurehead, influencer, and key speaker on the global DevRel circuit, setting a high standard for how Twilio engages with builders online and offline.
Define
the long-term global narrative for developer marketing. Build consensus and influence at the executive level to ensure cross-functional alignment with Product, Marketing, and GTM teams.
Recruit,
mentor, and cultivate a unique global organization of Developer Evangelists, Advocates, and community specialists. Foster a culture of technical excellence that blends engineering rigor with world-class marketing storytelling.
Guide
and scale Twilio's global Startups Program, help the team shape the strategic frameworks, partnerships, and early-stage developer initiatives that establish Twilio as the foundational tech stack for the next generation of high-growth companies.
Oversee
a comprehensive technical content program (covering video, newsletters, and YouTube) to showcase the “art of the possible” with Twilio. Partner closely with the PR team to fuel our creator and influencer engine, leveraging both internal advocates and external partners to amplify developer-first storytelling.
Evolve
our community and forums strategy into a modern, high-engagement motion. Build robust User-Generated Content (UGC) and ambassador programs that turn developers into long-term advocates across modern developer surfaces.
Spearhead
Twilio’s Builder event strategy, ensuring our team is on the ground at major developer gatherings & meetups by showing, not just telling. Build strategic relationships with adjacent ecosystem partners to unlock high-impact co-marketing and launch activations.
Act
as the ultimate steward of the developer experience. Navigate and facilitate complex, sensitive public community situations with high empathy, tact, and professional media coordination, while synthesizing community signals to directly inform the product roadmap.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
7+ years of leadership experience managing developer relations, technical evangelism, or community advocacy programs (and 10+ years total working in this technical field).
Proven track record of building, training, and scaling outstanding technical global teams to support local and global stakeholders.
Deep technical baseline with an understanding of software developer personas and workflows (e.g., former full-time developer or hands-on software development experience).
Strong data-driven execution skills with a demonstrated understanding of marketing motions and user growth metrics.
Excellent communication skills with the ability to influence and build trusted relationships with C-level executives, journalists, bloggers, and industry analysts.
Desired:
Experience leading a developer relations team that directly supports a bottom-up, Product-Led Growth (PLG) self-service GTM motion.
Firsthand experience contributing to or directing prominent open-source software communities or public engineering forums.
An established professional network spanning a diverse set of technical communities, platform ecosystems, and developer networks.
Location
This role will be remote and based in the USA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $275,840 - $344,800.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $292,080 - $365,100.
Based in the San Francisco Bay area, California: $324,480 - $405,600.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until November 13, 2026 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Tokyo, Japan
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Join us on our mission to help everyone shape the tools that shape their lives.
At Notion, we believe in building software that adapts to how people work, not the other way around. As we scale globally, we need someone who can ensure our revenue teams are equipped with the knowledge, tools, and processes to succeed across every geography while maintaining our core values and approach to customer relationships.
We're looking for a Revenue Enablement Program Manager to own the development and implementation of global enablement programs that scale seamlessly across regions. You'll spend 50% of your time developing and locally implementing these global programs, and 50% tuning enablement initiatives to meet regional needs—all while maintaining a globally aligned selling process that honors local market nuances.
This role sits at the intersection of strategy and execution, requiring someone who can think globally while acting locally. You'll leverage AI and automation to build scalable enablement solutions that empower our revenue teams to deliver exceptional customer experiences worldwide.
WHAT YOU'LL ACHIEVE
Global Program Development & Implementation (50%)
- Champion our global operating cadence to ensure the Japan and Korea region is successfully executing our GTM strategy as an extension of the Global Revenue Operations team
- Design, develop and manage comprehensive enablement programs that can be deployed globally while maintaining consistency in our selling methodology and GTM goals
- Partner with Revenue Operations, Sales Leadership, and Product Marketing to create scalable training curriculum, design content, program manage SME stakeholders, develop certification programs, deploy continuous training frameworks frameworks and more
- Build and maintain our global sales playbook, ensuring it reflects best practices that work across diverse markets
- Leverage AI tools and automation to create personalized learning paths, real-time coaching recommendations for revenue team members and leverage the work of our Enablement team
- Establish measurement frameworks to track program effectiveness and ROI across all regions — you'll close the loop and report out on progress
- Lead cross-functional initiatives to align product releases, go-to-market strategies, and enablement rollouts
Regional Tuning & Localization (50%)
- Collaborate with regional sales and GTM leaders to identify local market dynamics, competitive landscapes, and customer behavior patterns
- Adapt global programs to address regional needs while maintaining core methodology and brand consistency
- Create region-specific content, case studies, and competitive battle cards that resonate with local markets
- Build feedback loops between regional teams and global program development to continuously improve our approach
- Support regional team leads in coaching and reinforcing enablement initiatives within their teams
ABOUT YOU
Experience & Expertise
- 7-10+ years of experience in sales enablement, revenue operations, or similar go-to-market roles
- Proven track record of building and scaling enablement programs across multiple geographies
- Expert in adult learning methodologies and creating compelling multimodal content
- High proficiency with the enablement tool stack including emerging AI and automation solutions (ideally AI is already embedded into your workflow)
- Experience working with global sales teams and understanding of diverse market dynamics
- Strong analytical skills with experience measuring program impact and ROI
Skills & Qualities
- Strategic thinker who can balance global consistency with local relevance
- Excellent communication and presentation skills, comfortable working with senior leadership
- Natural collaborator who thrives in cross-functional environments
- Data-driven approach to decision making with strong attention to detail
- Adaptable and comfortable with ambiguity in a fast-growing environment
- Passionate about developing people and helping teams reach their potential
- Fluency in Japanese and English
Technical Requirements
- Experience with CRM systems (Salesforce preferred), learning management systems, and sales enablement platforms
- Proficiency with AI tools for content creation, data analysis, and process automation
- Strong project management skills with experience managing multiple initiatives simultaneously
- Comfortable with sales analytics and performance metrics
NICE TO HAVES
- Experience at a high-growth SaaS company
- Background in sales, customer success, or revenue-generating roles
- International work experience or familiarity with diverse cultural business practices
- Experience with Notion or similar productivity tools
- Certification in sales methodologies (MEDDIC, Challenger, etc.)
- Fluency in Korean
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Saint Thomas, Virgin Islands, U.S.; Red Hook, Virgin Islands, U.S.; Charlotte Amalie, Virgin Islands, U.S.
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Bangalore, India
You
Are passionate about technology, wake up every morning to experiment, learn and develop new solutions!
You Will
Work on latest edge Cloud computing to solve difficult, manual and repeatable tasks for users adopting Cloud technologies like AWS, Salesforce, Microsoft and more
Use the latest trends on building SaaS applications using multitenancy, scalability large data volumes / Big Data and more
Develop and expand our portfolio to support most popular Cloud apps (200+)
Develop understanding of not just software development, but also how to design, develop and launch a product from concept to high customer use.
About Us
At DBSync we provide opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spunned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.
Our main motto is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit!
If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you!
Our Value System
We genuinely care
We do not waste time on manual or mundane task
We have a fun environment
We own it
We are experts on what we do
We win together
DBSync has been:
We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023.
Based on the reviews G2 has awarded DBSync following badges.
- Best Relationship- Winter 2024
- Leader Americas Winter 2024
- Best Results - Winter 2024
- Best Usability - Winter 2024
About the Role
We are looking for a creative, detail-oriented Graphic & Video Production Specialist for a 3 to 6-month contract engagement. In this role, you will help elevate our brand visuals and digital storytelling across our website, social media, product explainers, and marketing campaigns.
This role is ideal for a skilled intern or junior-to-mid creative professional eager to build high-impact multimedia assets for an established B2B SaaS brand.
Roles and Responsibilities
Video Production & Editing:
Edit short-form and long-form video content, including SaaS product demos, customer testimonials, feature releases, and webinar recordings.
Add motion graphics, kinetic typography, lower thirds, animations, and sound design to make technical B2B topics engaging and easy to understand.
Repurpose existing video assets into bite-sized clips for LinkedIn, YouTube
Utilize modern AI tools to generate, compose, and edit to produce the final output (mandatory)
Graphic Design & Branding:
Design visual assets for digital marketing: social media banners, blog headers, email newsletters, and digital ad sets.
Create high-quality collateral such as sales one-pagers, whitepaper layouts, presentation pitch decks, and infographics.
Maintain and uphold DBSync’s brand guidelines across all produced creative assets.
Work closely with the marketing and product teams to translate technical specs and scripts into clear storyboards and visual concepts.
Manage project timelines to deliver high-quality assets within agreed sprint cycles.
Skills and Qualifications:
Prior internship, freelance, or contract experience in graphic design and video editing (B2B, tech, or agency experience is a plus).
Excellent knowledge of AI tools and video generation (Claude Code, ChatGPT Codex, etc). Using the AI skills, plugins, and connectors to create and scale video production.
Software Proficiency:
Video/Motion: Adobe Premiere Pro, After Effects,
Veed.io
, or similar video editing tools.
Graphic Design: Adobe Illustrator, Photoshop, and/or Figma / Canva.
AI tools: Claude Code, HeyGen, ElevenLabs, HyperFrames, or similar AI video generation/editing tools (Mandatory)
Portfolio: A portfolio or reel showcasing video editing, motion design, and graphic design samples is required.
Skills:
Solid understanding of layout, typography, color theory, and composition.
Basic audio editing and cleanup skills (noise reduction, leveling, background music integration).
Ability to translate abstract or technical SaaS integration concepts into clean, accessible visuals.
Work Style: Self-starter with good communication skills, receptive to creative feedback, and able to work independently in a remote environment.un a discovery workshop, explain a technical trade-off to a non-technical stakeholder, and write clear documentation.
Location:
Bangalore (Remote)
Shift Timings:
U.K. Shift (1:30 PM IST - 10:30 PM IST)
For more information about DBSync, visit
www.mydbsync.com.
Video:
https://www.youtube.com/playlist?list=PLJzycdoERLoekPWNkXEsuih807TQAEnnB
Location: Singapore
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We're building the next chapter of AI-native craft and creativity - where craft and technology meet. Our unified platform bridges the gap between AI capabilities and human creativity, and lets professional creatives and designers harness the power of the world’s leading AI models without losing precision, expression, or soul. Together, we’re building tools that help people move faster without sacrificing quality, precision, or craft — a platform where AI supports creativity instead of flattening it.
As one of our founding Technical Quality Specialists on the Product Support team for Figma Weave, you’ll have the exciting opportunity to help define, build, and elevate this new support function. This team will be responsible for troubleshooting complex bugs and working closely with our internal teams to elevate the Figma Weave experience for all of our customers. You will be delivering the kind of experiences that build trust throughout the Figma community, from customers to key internal partners, such as Product and Engineering.
We are looking for a Technical Quality Specialist who is an advocate for quality improvements that enable great end-to-end experiences for the people and businesses using Figma Weave. An ideal candidate will have a background with strong testing experience, be comfortable collaborating when priorities move quickly and the path forward is often ambiguous, while demonstrating leadership, technical competence, and a passion for quality.
This is a full time hybrid role based out of our Singapore hub.
What you’ll do at Figma Weave:
Develop expertise in Figma Weave’s products and the journey of our customers—from Product Designers to Developers—to accurately diagnose sophisticated bugs
Interact with Figma Weave customers daily via email and the forum, taking ownership over complex problems
Troubleshoot complex customer inquiries to identify root causes, effectively communicate, and report bugs to our Engineering teams
Serve as the designated point of contact for critical technical issues raised by customers and internal teams, proactively engaging partners like Engineering and Product, and owning customer communication through to resolution
Make recommendations for tooling and process improvements that help the team better manage and diagnose bugs within Figma Weave
Work with the Product Support Learning and Performance team as a subject matter expert to develop documentation and training materials for future Technical Quality Specialists
Act as the voice of the customer by identifying trends and communicating insights to partners across Product and Engineering to advocate for bug fixes, process improvements, and feature enhancements to Figma Weave
Keep the broader Product Support team up to date on current high-priority bugs and fixes that have been implemented in Figma Weave
We’d love to hear from you if you have:
2+ years of experience working in a QA or Support environment for a technical SaaS product
Troubleshooting and debugging experience across multiple platforms
Consultative communication skills with the ability to tailor a message for your audience - translating complex technical concepts into concise explanations for both technical and non-technical stakeholders
Resilience and adaptability—you’re motivated by experimenting, building, and working across teams, and are confident navigating times of change and ambiguity
Japanese a plus, but not essential
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Remote
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
Reports to:
Head of People
Level:
Director
Location:
Remote, but in a location that allows for at least ~3 hours of daily overlap with East Africa Time, and meaningful overlap with US Eastern hours. At this stage of GiveDirectly’s growth and scale, we’re prioritizing hiring in the countries below, where we can employ you through a GD entity or an established employer of record: Cameroon, Canada, Colombia, DRC, Germany, Ghana, Kenya, Malawi, Mozambique, Netherlands, Nigeria, Poland, Portugal, Rwanda, South Africa, Spain, Turkey, Uganda, United Kingdom, and United States. This list reflects where our employment infrastructure is established today, and may evolve as we grow. If you’re based elsewhere and not open to relocation, we may not be able to consider your application for this role right now, but we’d encourage you to check back.
Please note that we are unable to sponsor or take over sponsorship of employment Visas in the U.S. or U.K. at this time.
Travel:
Approximately 3-4 trips per year, including at least one to a country of operation and one to a key in-person leadership moment.
About this role
We are currently planning for a significant increase in scale, and we are building the People function that can carry it.
This is our first senior talent management role. Today we have pieces of talent management programs and processes in place, but not yet a function. You will build one: an intentional approach to how we onboard, develop, and retain our people. That covers performance management and its link to pay, manager and leadership development, learning, onboarding, talent planning and succession, employee listening and engagement, and culture and values.
The first year is weighted toward four priorities: joining the redesign of our performance system early, alongside the Head of People, and owning it as it moves into execution, as we move to pay for performance, revamping onboarding ahead of our next wave of hiring, planning our values retreat for senior leaders, and getting a read on employee listening and engagement. As those take shape, the balance shifts toward the longer-term build: the vision and roadmap for the function, a foundational manager program, talent planning and succession, and the team around you.
The reason for this weight: the performance system and onboarding are our most acute gaps today, but they should not be construed as a ceiling of the job. We are hiring a senior talent management leader who can shape the whole function over several years, not the owner of one or two programs. If your instinct on reading this is that the performance redesign is the whole job, this role probably isn’t the right fit, and the reverse is also true: if you want to set strategy but not build the first versions yourself, year one will frustrate you.
What you’ll do
Build the talent management function
Within your first 90 days, assess what exists today across these areas, recommend the sequencing for the first year, and agree to it with the Head of People.
Set the vision and multi-year roadmap for talent management across the areas it covers, and sequence the work against the People roadmap.
Propose the team around it, and decide what we build in-house and what we buy or borrow.
Connect talent management to workforce planning, compensation, and recruitment, in partnership with the Head of People, Finance, and function leaders.
Build an approach to talent and succession planning, starting with critical roles: work with leaders to identify succession gaps, assess potential successors, and put development plans in place to prepare people for future opportunities.
Own the performance system
Join the performance system redesign early, alongside the Head of People, and own it as it moves into execution: a system that produces reliable, calibrated outputs to inform merit increases, connected to our new salary bands.
Make the system worth using, not a check-the-box exercise: one that helps managers hold better performance and development conversations and gives employees clarity on expectations, feedback, and growth.
Build calibration and the data around it so ratings and merit decisions stay consistent and fair across countries, currencies, and manager quality.
Set a clear global standard for handling low performance that doesn’t default to a misconduct process, and equip managers to use it.
Ensure the performance system helps managers identify and support sustained high performance, connecting it to recognition, development, and career growth opportunities.
Iterate the system through multiple cycles, using calibration, outcome data, and feedback from managers and employees to improve it.
Build how people join, learn, and are led
Revamp onboarding ahead of our next wave of hiring: own the content and experience for new hires and their managers, working with People Ops on process and systems.
Build a foundational manager program and the tools behind it: feedback, coaching, difficult conversations, and performance management.
Extend into leadership development and broader learning as the function matures.
Shape culture and listen to employees
Plan the values retreat with an external facilitator and our executive sponsor, and own what carries into daily work afterward.
Get a read on listening and engagement today, covering what we hear, where it goes, and what should change, and use it to build our employee listening strategy.
What this role is not
Not a recruiting role. Hiring sits with our Talent Acquisition team. You partner with them on the handoff into onboarding and on how we assess and develop talent once people are here.
Not the owner of compensation design. Pay structures and bands are set through our compensation work. You own how performance is assessed and how ratings connect to pay decisions.
Not an employee relations or casework role. Cases in country belong to managers and HR Managers, supported by the People team. You own the performance system and the manager capability that helps them handle concerns well.
Who we’re looking for
Required
7+ years in talent management, performance, or organizational design roles, including time leading a function or a major part of one.
You are a hands-on builder who has deep experience building talent management programs and systems (e.g. onboarding, manager development, performance, employee listening, etc.) from scratch in a start-up or scale-up environment
and
for a bifurcated, global workforce.
You have built programs and content people actually used, and can show how you knew they worked.
You think in systems and use data (survey, performance, calibration) to make decisions. You can show how a change in one part of a talent system, such as ratings, calibration, pay, promotion, or onboarding, shows up in the others, and you reason from the underlying problem rather than copying another organization’s template.
You design with change management in mind from the start. You plan for how managers and employees in different countries and cultures will adopt a new program or system as part of the design, not as a rollout step afterward, and can show how you knew it stuck rather than being worked around.
You have had exposure to compensation design or worked closely with a total rewards team.
Demonstrated judgment and prioritization chops and experience influencing without authority.
Preferred
You have designed a performance system linked to pay decisions, not only administered one.
Experience in a mission-driven or international organization, ideally alongside high-growth commercial or tech experience.
Experience working across countries in sub-Saharan Africa.
Experience working with external facilitators, consultants, or vendors, and knowing what to hand off and what to hold.
Professional French or Portuguese.
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income. If you are in a location other than those listed below, our recruiters will share compensation information during your initial screen.
United States
Base Salary: $134,400
Annual Benefits Stipend: $21,393
Bonus Target: 15%
United Kingdom
Base Salary: £94,605
Annual Benefits Stipend: £2,760
Bonus Target: 15%
Kenya
Base Salary: $106,282
Annual Benefits Stipend: $8,453
Bonus Target: 15%
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Location: Bologna, Italy
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
WHY Deliveroo
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.
What You’ll Be Doing
You’ll be joining the
Grocery & Retail
team.
This position is based in Bologna
We oversee relationships with high-volume strategic partners, using data-driven insights to navigate the rapidly evolving quick-commerce landscape.
Here’s what your day-to-day might look like:
Strategic Partnership Management:
Act as the primary consultant for a portfolio of different small and medium retail partners, building deep, long-term relationships.
Growth Consulting:
Use data manipulation and analysis to identify trends, increasing profitability and growth for both your partners and Deliveroo.
Revenue Generation:
Drive commercial value through upselling, cross-selling, and identifying new business opportunities within your portfolio.
Cross-Functional Leadership:
Collaborate with Marketing, Operations, and Customer Service to develop and implement bespoke solutions that solve partner challenges.
Operational Excellence:
Serve as the main point of contact for strategic partners, addressing complex issues with professional, timely, and scalable solutions.
What You’ll Need to Thrive
Essential:
Significant commercial experience
, with a background in retail, FMCG, or high-growth technology companies.
Knowledge of the food retail industry
, understanding the unique challenges and opportunities within the grocery sector.
Proven ability to manage long-term relationships
with strategic stakeholders and global brands.
Professional fluency in English
to collaborate with our global teams and partners.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Compensation
National Collective Agreement (CBA):
CCNL Commercio e Terziario
Classification Level:
Livello 3
The total target compensation (OTE (On-Target Earnings, ovvero la retribuzione totale prevista al raggiungimento del 100% degli obiettivi) for this role is €36,000 – €45,000 gross per year, of which the
base salary
range is €31,320 – €37,000.
The successful candidate's starting pay will fall within the pay range listed above and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
This position is not eligible for consideration for an equity/RSU grant.
To learn more about our benefits, please do not hesitate to bring this up with your Talent Acquisition Partner!
The successful candidate's starting total target compensation (On-Target Earnings) for this role will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This compensation is composed of a percentage based split between base salary and variable pay (where the base salary represents a percentage of the total range below. Eligible employees may earn variable compensation if they meet 100% of their performance targets. Actual earnings may be higher if targets are exceeded or lower if targets are not fully met.
Pay Range:
€36.000
—
€45.000 EUR
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Berlin
Customer Success Manager (m/f/d), Strategic Accounts - Join Our Innovative Team at think-cell Software
Our Story
At thinkcell, we create powerful software solutions that help professionals be more efficient and productive. Founded in 2002 and based in Berlin, our tools integrate seamlessly with Microsoft Office to help users create presentations, charts, and diagrams with ease. Our dynamic, international team values creativity, collaboration, and technical excellence.
What You Will Do
As a Customer Success Manager for Strategic Accounts at thinkcell, you will play a key role in building-relationships with some of our most important customers, driving measurable business impact, and identifying strategic growth opportunities.
Going beyond traditional Customer Success, you will combine analytical thinking, commercial acumen, and technical curiosity to solve complex business challenges and help customers maximize the value of our technology. As thinkcell continues to expand its Al-powered capabilities, you will also help customers explore new ways of working and unlock further opportunities for innovation and growth.
Key Responsibilities:
Strategic Account Management
: Build and maintain strong relationships with executives and key decision-makers within assigned strategic accounts. Develop comprehensive account strategies and present them through executive-level presentations and business reviews.
Business Analysis & Value Demonstration:
Conducting depth analysis of customer usage patterns and business metrics. Create compelling presentations that demonstrate value realization and business impact, translating technical thinkcell features into clear business benefits.
Retention & Growth
: Proactively monitor customer health through data analysis. Develop and present expansion strategies, including up-sell and cross-sell opportunities, supported by thorough business cases and professional presentations.
Thought-Leadership & Enablement:
Design and deliver executive-level workshops and training sessions. Create professional presentation materials that position our solutions within broader industry trends and best practices.
Reporting & Documentation:
Produce executive-level reports and dashboards that provide clear insights into customer performance and business outcomes.
You will be great for this position if you have
Experience
: 2+ years in management consulting, strategy consulting, or similar analytical roles, or 5+ years in customer success/account management or product management with demonstrated experience in strategic account management.
Communication Excellence:
Outstanding written and verbal communication skills in both English and-German. Proven ability to simplify complex concepts, develop-compelling business-narratives, and present-confidently to senior stakeholders.
Technical Curiosity & Learning Agility:
Genuine interest in technology, software, and Al. Demonstrated ability to rapidly understand new technical concepts and apply knowledge to business challenges.
Relationship Management:
Proven ability to build trust with senior executives and cross-functional stakeholders. Strong business acumen to identify opportunities that drive customer value and commercial growth.
Technical & Analytical Skills:
Advanced proficiency in Microsoft PowerPointwith ability.to create executive-ready presentations
Advanced proficiency in Microsoft Excel for data analysis and reporting
Prior experience with thinkcell isrecommended
Familiarity with SaaS/Software products-or technical solution architectures
Key Attributes
Results-oriented with strong-sense.of ownership and accountability
Analytical mindset with ability to synthesize complex data into actionable insights
Comfortable with C-level stakeholder interactions
Adaptable and thriving in fast-paced environments with changing requirements
Customer-centric with passion for delivering exceptional experiences
Our Values
As part of our team, you will embody and help shape the following principles that define us:
Forward Thinking
: We embrace change and challenge the status quo.
Ownership
: We take pride in our work and learn from our mistakes.
Customer First
: We prioritize delivering lasting value.
Unified Team
: We foster collaboration, respect, and integrity.
Strive for Excellence
: We set ambitious goals and pursue quality.
We believe in a human hiring process, every application is personally reviewed.
Why is think-cell the right place for you?
We empower over 1.3 million users across 35,000 companies, including top consulting firms and major global enterprises. With offices in Berlin, Munich, Denver, Boston, London, Tokyo, and Dubai, we’re a diverse team of over 220 people, committed to innovation and excellence.
thinkcell is more than a job – it's a chance to be part of an innovative, inclusive team that values collaboration and growth. We encourage applicants from all backgrounds to apply. Together, we can shape the future of productivity software. We can’t wait to see what you’ll bring to the team!
Location: Remote US
About the role
More and more PlanetScale databases are created, connected and queried by AI agents. Cursor, Claude Code, Codex and a growing list of other tools now sit between developers and their infrastructure.
You will own that experience end to end. You'll make sure PlanetScale shows up everywhere developers build with AI, that our MCP server and CLI work flawlessly in every agent, and that we can measure how well it all works. Then you'll show the world how to do it well through demos, docs, blog posts, videos, and conferences.
This is a hands-on role combining engineering, content creation, and a strong public voice. You'll work closely with the teams that build our MCP server, CLI, API and docs.
The landscape of how developers work with AI changes fast. You'll have the opportunity to move quickly, experiment, and take the lead on the future of AI use with databases and infrastructure.
Make PlanetScale great with AI tools
Build and maintain the plugins for PlanetScale in every AI marketplace and directory: agent plugins, skill registries, MCP directories, IDE extension stores and AI app builders
Own our integrations with AI coding tools, agent frameworks and platforms
Stay current with AI tools as they launch and ensure our customers have a great experience from day one
Test the PlanetScale MCP server and CLI across Claude Code, Cursor, Codex, VS Code and other clients, and catch regressions before users do
Find friction in creating a database, connecting, running migrations and debugging queries from inside an agent, then fix it or drive the fix with the owning team
Improve the context agents rely on: tool descriptions, skills, llms.txt, docs written for agents, and error messages agents can act on
Attention to AEO (answer engine optimization): make sure agents find and recommend PlanetScale
Build and maintain skills for working with Postgres, MySQL, Vitess, Neki, and PlanetScale
Measure how well we're doing
Build evals that run real agent tasks against PlanetScale databases
Benchmark how agents perform with PlanetScale and work towards continuous improvement
Track how often AI assistants and agents recommend PlanetScale for database questions, and whether what they say about us is accurate
Instrument and report on agent usage: databases created by agents, time to first connection, MCP versus CLI usage, and where sessions fail
Show people how to do it well
Build demos and sample apps that show PlanetScale and AI tooling at their best
Write docs, guides and blog posts on using databases effectively with AI, including safe access, branching and performance assessment
Make videos and attend conferences to communicate with our audience how to build effectively with AI
These attributes best describe you
Daily use of AI coding agents, with strong opinions about what makes a tool work well with them
Experience building an MCP server, plugin, CLI or SDK that real developers use
Software engineering background in languages like TypeScript and Go, and comfort with APIs, OAuth and the command line
Experience with writing docs, blogs, and / or video content creation
Good at communicating with a broad audience and customers alike on socials
Experience working with relational databases (Postgres, MySQL, SQLite), schema design, migrations, connection handling, and Postgres or MySQL in production
Data fluency: designing evals, writing the queries behind a dashboard, and telling a real trend from noise
Clear communication of technical ideas in writing, on video and on stage
Independence and speed: spotting a gap, shipping a fix, and telling people about it
Genuine curiosity about the AI tooling landscape and a habit of keeping up with it
Bonus points
Contributions to the MCP spec, SDKs or popular open-source MCP servers
Experience writing agent skills, plugins or rules files for Claude Code, Cursor or Codex
Experience with LLM eval tools and building benchmarks for agents
Experience with AEO or GEO, or with tracking how LLMs surface and recommend a product
A blog, YouTube channel or GitHub that developers already follow
Experience with Vitess, database sharding, or running databases at scale
Why PlanetScale
We're redefining how high-growth companies manage data at scale—and we work with some of the most exciting brands in gaming, consumer tech, and B2B SaaS. As a Software Engineer, you'll be at the core of building the platform that powers world-class apps used by hundreds of millions of users worldwide. PlanetScale is a profitable company with a philosophy centered around building small teams of p99 individuals and is recognized as one of the fastest growing companies in America.
At PlanetScale we believe in supporting people to do their best work and thrive no matter the location. Our mission is to build a diverse, equitable, and inclusive company. We strive to build an inclusive environment where all people feel that they are equally respected and valued, whether they are a candidate or an employee. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status.
If you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!
Total Compensation and Pay Transparency
An employee's total compensation consists of base salary + variable comp where appropriate + benefits + equity. A member of our Talent Acquisition team will be happy to answer any further questions when we engage with you to begin the interview process.
Base Salary Range: $170,000 - $220,000
Location: Remote - Canada
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
Little more about the team:
You'll be the product manager for our Canvas and Agentic AI teams - the teams building Honeycomb's AI-powered investigation experience. Canvas lets engineers use natural language to query, visualize, and understand their production systems. We're pushing well past chat: we're building Skills (pre-configured workflows that encode domain expertise into repeatable, executable actions), Auto-Investigations (agent-driven investigations that kick off before a human gets paged), and a rearchitected Canvas that's both interactive and collaborative.
You'll work in a tight triad with engineering and design leads, owning the roadmap for how AI shows up in Honeycomb, from the product UI to our MCP server. You'll partner with our Director of AI Strategy, Research & Development teams, and our customer-facing teams to stay grounded in what customers actually need while pushing toward something meaningfully different from what exists today.
This is a role for someone who can hold both execution and ambiguity: shipping production features while navigating a product space where the right answers are still emerging.
What you’ll do in the role:
Define AI product strategy in service of Honeycomb's vision
Synthesize AI trends, customer needs, and technical capabilities into clear strategic recommendations
Help the product organization understand where and how AI creates genuine customer value vs. where it's hype
Identify emerging observability challenges created by AI adoption (e.g., LLM drift, prompt regression, low-context generated code)
Make informed bets about which AI technologies and approaches warrant investment
Conduct research that bridges technology and customer reality
Build deep understanding of how customers are adopting AI in their engineering workflows
Identify patterns across customer conversations that signal future market needs
Stay current with AI/ML developments (RAG, fine-tuning, agentic systems, etc.) and translate implications for observability
Engage with technical communities, researchers, and early adopters to spot trends before they go mainstream
Enable AI innovation across the product portfolio
Partner with product teams to identify high-value opportunities to leverage AI capabilities
Provide guidance on AI approaches, trade-offs, and best practices without centralizing all decisions
Help teams understand how their work fits into our broader AI strategy and how to leverage shared capabilities
Synthesize cross-portfolio learnings and socialize what's working (and what isn't)
Evangelize the AI-observability connection
Articulate Honeycomb's point of view on AI observability both internally and externally
Help customers understand how observability needs evolve as they adopt AI
Contribute to thought leadership through writing, speaking, and community engagement
Build credibility with technical audiences who care deeply about how we use AI, not just that we use it
What you’ll bring to the role:
Proven AI product experience
5+ years in product management with at least 1+ year shipping AI/ML-powered products
Track record of taking AI features from concept to customer impact, including things that didn't work
Deep understanding of how engineering teams actually build, deploy, and operate AI systems (not just theoretical knowledge)
Familiarity with current AI/ML techniques and the judgment to know when they're applicable vs. overhyped
Strategic thinking with customer empathy
Ability to synthesize disparate signals (research, customer feedback, technical trends) into coherent strategy
Comfort operating with ambiguity and making decisions without perfect information
Pattern recognition across conversations—spotting what customers aren't yet saying clearly
Strong judgment about when to say "no" or "not yet" despite exciting technology
Technical credibility without needing to be the expert
Enough technical depth to have earned respect from engineers and architects
Genuine curiosity about how things work, paired with humility about what you don't know
Ability to evaluate trade-offs between different AI approaches (RAG vs. fine-tuning, model selection, etc.)
Understanding of observability principles and why they matter in production systems
Communication and collaboration skills
Excellent written and verbal communication—can explain complex ideas clearly to varied audiences
Ability to influence without authority across product, engineering, and go-to-market teams
Comfort presenting to customers, executives, and technical audiences
Collaborative mindset that elevates others' work rather than centralizing control
Curiosity and learning orientation
Demonstrated ability to stay current in fast-moving domains (AI is evolving weekly, not yearly)
Intellectual humility—you're more interested in learning than being right
Excitement about the intersection of AI technology and real customer problems
Energized rather than exhausted by the pace of change in AI
Base Salary based on level of experience
$272,739
—
$320,829 CAD
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
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Location: Beograd, Serbia
Workplace: hybrid
About the role
We’re looking for a highly autonomous Senior Data & ML Engineer who wants to be the true owner of how data works for the teams they support, delivering solutions completely end-to-end, from initial scoping and design through to delivery, implementation, and full business adoption.
Operating with full autonomy, you will work directly with both commercial stakeholders (Product, Finance, Operations, Compliance, and Marketing) and engineering teams. You will translate complex needs into well-defined and well-modelled data products, using scalable processes and pipelines, ensuring those solutions are trusted, documented, and actively used to drive business value.
Beyond foundational data architecture, you will support and lead machine learning engineering efforts. You will lead machine learning engineering efforts by transitioning predictive models into production. This involves building the infrastructure, automated MLOps pipelines, and serving architectures required to deploy, monitor, and maintain machine learning solutions at scale.
What You’ll Be Doing
Data Engineering and Platform
Design, build, and maintain data pipelines and transformations on Databricks using Python, PySpark, and SQL.
Deploy, operationalize, and monitor machine learning models (MLOps) in production environments.
Build and maintain data marts as the primary source of truth for key business domains.
Apply data modelling practices (e.g., dimensional modelling, medallion architecture) to maintain data consistency and reusability.
Implement data quality checks, monitoring, and alerting.
Optimise pipeline performance and cost-efficiency.
Lead and actively contribute to engineering standards and process improvements across the data team.
Ownership and Stakeholder Management
Act as the primary data partner for specific business areas, understanding their processes, goals, and pain points.
Deliver end-to-end solutions, managing scoping, discovery, design, delivery, user adoption, and iteration.
Gather and translate business requirements into technical solutions.
Communicate with engineering peers and commercial stakeholders to define priorities and manage trade-offs.
Identify opportunities where data or machine learning can improve decisions, efficiency, or customer outcomes.
Enablement and Self-Service
Build and maintain datasets that power reporting and dashboards in Preset.
Onboard and support users on Preset to promote data self-sufficiency.
Promote data practices, including data definitions, documentation, and governance.
What You’ll Need to Be Successful
5+ years of experience as a Data/ML Engineer, with a track record of independently owning data/ML solutions from scoping to adoption.
Proficiency in Python, SQL, and PySpark/Spark.
Experience with modern data platforms, such as Databricks (Delta Lake, Unity Catalog, MLflow, workflows).
Stakeholder management skills, with the ability to navigate commercial and engineering discussions, manage expectations, and drive cross-functional decisions.
Data modelling skills and experience designing data marts for analytics and reporting.
Experience building production pipelines with orchestration, testing, monitoring, and version control.
Experience with BI tools (e.g., Preset, Tableau, Metabase, Power BI) and data usability principles.
Demonstrated accountability for project outcomes and commercial impact.
Clear, structured communication in English.
Nice to Have
Experience in ML Engineering, including deploying machine learning models to production, maintaining MLOps pipelines, and integrating models into data platforms.
Experience in fintech, financial services, or payments, particularly regarding transaction, reconciliation, settlement, or regulatory reporting data.
Experience with sensitive or regulated data and an understanding of data privacy and governance (e.g., GDPR).
Experience with infrastructure as code (Terraform/Tofu), cloud platforms (AWS, Azure, or GCP), and data engineering CI/CD.
Experience mentoring engineers or analysts.
Interest in applying AI tools to improve data engineering productivity and quality.
Why Join Paysend?
Make a Global Impact:
Join a company that is transforming how people and businesses move money around the world. Your work will contribute to products and services that help millions of customers stay connected globally.
Own Meaningful Outcomes:
We empower our people to take ownership, make decisions, and drive real impact. You'll have the opportunity to shape solutions, challenge the status quo, and see the results of your work firsthand.
Grow with Us:
As a fast-growing global fintech, we offer opportunities to learn, develop new skills, take on new challenges, and advance your career across functions and geographies.
Collaborate with Exceptional People:
Work alongside talented colleagues from diverse backgrounds and disciplines who are united by a shared ambition to build, innovate, and deliver great outcomes for our customers.
Move Fast and Make Things Happen:
We value action, curiosity, and continuous improvement. You'll be part of a culture that encourages experimentation, embraces change, and focuses on delivering meaningful results.
Be Part of Our Journey:
We're building the future of the global money movement. Join us at an exciting stage of growth where your ideas, expertise, and contributions can help shape what's next.
Location: Brussels, Belgium
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data: Fuelling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET, our flagship app that redefines secure and private data sharing.
Tether Education: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
Tether and its affiliated entities (e.g. Bitfinex) are searching for an organized self-starter to join our Regulatory and Licensing team, to lead efforts in the European Union. The successful candidate is someone with an understanding of the regulatory environment pertaining to the crypto-asset industry / stablecoin industry in the Union, as well as broader legislation pertaining to topics such as communication technology and artificial intelligence, and who is excited by the opportunity to apply their existing regulatory affairs and / or legal experience in an exciting and dynamic business environment.
To succeed in this role, the incumbent will continuously strive to self-develop and enhance their skill sets including understanding the Company’s products and services, blockchain technology, and regulatory requirements.
You will have a focus around working with regulators to translate policy objectives of the companies into favourable regulatory requirements in the region, as part of enabling the broader business strategy across Tether’s business verticals.
The successful candidate should be comfortable managing relationships and communications between various stakeholders both internal and external to the business, including regulators and policy setters, as well as working with cross-functional teams such as Operations, Finance, Technology, Business Development.
You will report to the Vice President of the Regulatory and Licensing division, and work alongside project managers and members of the wider business to execute on regulatory affairs initiatives.
Responsibilities
Regulatory Affairs
Maintain proactive relationships with policymakers, regulators, central banks, and financial intelligence units relevant to the Company’s product and service lines.
Monitor regulatory developments impacting Tether and affiliates companies in the country.
Represent the company in consultations, workshops, industry roundtables, and regulatory dialogues.
Prepare briefing papers, comment letters, and policy submissions aligned with broader global regulatory strategy.
Identify and successfully realise opportunities to shape emerging frameworks in a risk-sensitive, innovation-oriented manner.
Strategy & Cross-Functional Collaboration
Provide actionable risk and regulatory insights to internal stakeholders (legal, product, compliance, risk, commercial).
Support enterprise-level planning for new products or expansions into the aforementioned countries, advising on regulatory constraints and enablers.
Contribute to internal reporting and executive briefings on policy risks and regulatory trajectory regionally
Minimum of 8 years governmental affairs / regulatory affairs / legal experience ideally within the financial services or crypto-asset industry in the EU, preferably Brussels based.
Fintech or Digital assets exposure is important
Experience engaging with regulators or government bodies advocating and advising in a regulatory capacity, with demonstrated achievements securing favourable policy positions on behalf of another organisation.
Excellent written and verbal communication skills, with the ability to synthesise complex regulatory topics for non-technical audiences.
Proven ability to manage multiple stakeholders across borders and time zones.
Communication: Exceptional communication skills, both written and verbal, with experience in public speaking and representing companies in regulatory discussions.
Must be a strong team player, and willing to be fully engaged with key stakeholders both in our company but also with our partners. Must be a hands-on professional capable of working collaboratively and independently.
English speaking.
Location: preferred location Brussels ( but open to other EU locations as well)
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Own the end-to-end product strategy and roadmap for a key product area, translating company priorities into a clear, prioritized plan of execution. Lead cross-functional initiatives, aligning Engineering, UX, Clinical, Legal, and Commercial partners around a shared vision and set of goals.
Location: San Francisco, California
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
We're looking for an experienced engineering leader to own one of the most critical areas within Platform: the runtime and stateful systems Sentry runs on. You'll lead multiple engineering teams and Staff engineers responsible for OLTP and OLAP databases, real-time compute and stream processing, blob storage, and distributed caching.
These systems power Sentry's products, including Seer, and are mission-critical to the business. When they perform well, every product team moves faster. When they don't, the whole company feels the impact.
You'll set the technical vision across these systems, lead significant architectural changes, and develop the engineering leaders and teams responsible for building and operating them. This role requires someone who brings deep technical judgment, thinks strategically, and has a track record of driving complex engineering initiatives from concept through execution.
You'll have the opportunity to shape both the technical direction and organizational growth of a critical part of Sentry's platform as our products and infrastructure continue to evolve.
This is a hybrid role based in the San Francisco Bay Area, with an expectation of working from our San Francisco office three days per week.
IN THIS ROLE YOU WILL
- Lead multiple engineering teams and Staff engineers responsible for the runtime and stateful systems supporting Sentry, Seer, and the products built on top of them.
- Set the technical vision and strategy across multiple systems, identifying opportunities to evolve our architecture as the business scales.
- Drive significant architectural changes and technical initiatives, making informed tradeoffs around scalability, reliability, performance, cost, and complexity.
- Provide technical leadership across teams, working closely with senior engineers to evaluate architectural decisions, challenge assumptions, and establish technical direction.
- Own the execution and operational excellence of mission-critical systems, ensuring teams deliver reliable, scalable, and high-performing platform components.
- Build and develop a strong engineering organization, including hiring, mentoring, and growing engineering managers and senior technical leaders.
- Foster a culture of engineering excellence, technical accountability, and continuous improvement.
- Partner across Platform, Infrastructure, and Product to align priorities, navigate ambiguity, and deliver complex, cross-functional initiatives.
- Anticipate evolving product and infrastructure needs, identifying opportunities to build new platform capabilities and improve existing systems.
YOU'LL LOVE THIS JOB IF YOU
- Enjoy solving complex distributed systems problems and have strong opinions about architecture, backed by experience and sound technical judgment.
- Thrive in roles where you're equally responsible for technical direction, execution, and developing engineering leaders.
- Like taking ownership of ambiguous technical challenges, establishing a clear strategy, and bringing teams together to execute.
- Are passionate about building large-scale systems where reliability, performance, and efficiency directly impact the business.
- Enjoy partnering with senior engineers, challenging technical assumptions, and helping teams make thoughtful architectural decisions.
- Take pride in building high-performing teams, developing future leaders, and raising the engineering bar.
- Want to shape the runtime foundation supporting Sentry's products and AI capabilities for years to come.
QUALIFICATIONS
- 12+ years of experience in backend, platform, or infrastructure engineering, with significant experience designing and operating large-scale distributed systems.
- Director-level engineering management experience, or equivalent senior engineering leadership experience overseeing multiple teams at comparable scale and complexity.
- Deep technical expertise in at least one of the following domains:
- OLTP databases
- OLAP databases
- Real-time compute and stream processing
- Blob/object storage
- Distributed caching
- Demonstrated experience driving significant architectural changes, including evaluating technical tradeoffs, establishing direction, and leading implementation.
- Strong technical judgment and the ability to engage deeply in architectural discussions across multiple distributed systems domains.
- Proven track record of leading complex, cross-functional engineering initiatives from strategy through execution, with measurable technical or business impact.
- Experience hiring, developing, and leading engineering managers and senior technical talent.
- Strong communication and organizational leadership skills, with the ability to articulate technical concepts, influence senior stakeholders, and align teams around a shared strategy.
- Experience operating mission-critical infrastructure with a strong understanding of reliability, scalability, performance, and operational efficiency.
The base salary range that Sentry reasonably expects to pay for this position is $300,000 to $450,000 USD, plus an annual performance bonus of up to 20% of base salary. A successful candidate’s actual base salary amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an Ecosystem Operations Specialist, you'll help turn GitLab's Ecosystem go-to-market strategy into reliable day-to-day execution. You'll be a trusted operational resource and first point of contact for sellers, Ecosystem Sales Managers, partners, and cross-functional teams, supporting partner business from account setup and deal registration through quoting, ordering, and post-sales operational support. You'll resolve standard issues, improve processes and data quality, and route commercial, policy, finance, legal, and systems decisions to the right owners so Ecosystem Sales Managers can focus on partner strategy, pipeline creation, and deal progression.
What you'll do
Execute partner-sourced and partner-influenced workflows, including intake, account and opportunity setup or linking, deal registrations, cloud co-sell referrals, validation, routing, approval follow-up, and standard issue resolution.
Process partner quote requests against documented pricing and program requirements, receive purchase orders, and prepare opportunities for closure with Sales, Deal Desk, Billing, and Finance. Support marketplace and two-tier transactions involving distributors, resellers, and cloud providers.
Guide partners, distributors, sellers, and Ecosystem Sales Managers through operational questions, including attribution, program compliance, and post-sales support. Identify and route exceptions requiring commercial, policy, contractual, pricing, payment, or systems decisions to the appropriate owner.
Execute and improve partner program workflows, including onboarding, not-for-resale licensing, certifications, rebates, Professional Services Partner eligibility, Letters of Authorization, and channel price files. Collaborate with Programs and policy owners on required notifications, documentation, and compliance reporting.
Monitor Salesforce and partner-management data for missing links, incorrect ownership, incomplete attribution, failed synchronization, and recurring defects. Support month-end close, recurring data controls, and ad hoc reporting tied to projects and company objectives and key results.
Build and present dashboards and business updates on backlog, aging, turnaround time, approvals, pipeline, attribution, data quality, compliance, and process health. Share trends, risks, blockers, and recommended actions in regional and global partner team meetings.
Investigate recurring friction and manual work, document root causes and operational requirements, test process or system changes, and support automation and scalable self-service improvements.
Maintain process documentation, how-to guides, and best practices, and deliver office hours, operational training, and communications when processes or systems change.
What you'll bring
Relevant experience in partner operations, sales operations, deal desk, order management, finance operations, or a similar revenue operations environment, including direct support for sales or partner sales teams, distributors, and partners, along with an interest in GitLab and open source software.
Experience with enterprise quote-to-cash processes and configure, price, quote tools or other commercial systems in a channel or partner context.
Experience with Salesforce and partner-management systems or portals.
Strong analytical skills, including advanced spreadsheets, dashboard building in Salesforce or business intelligence tools such as Tableau, and turning data into clear recommendations.
Hands-on experience using generative artificial intelligence (AI) tools to improve operational productivity, quality, or scale, including writing effective prompts, judging when outputs need human review, and sharing useful approaches with others.
Strong problem-solving skills, attention to detail, and the ability to prioritize requests, investigate issues, identify exceptions, and escalate decisions to the appropriate owner, along with experience contributing to process improvement and automation.
Clear written and verbal communication, including explaining operational requirements to technical and non-technical audiences, documenting processes, creating enablement materials, and collaborating across Sales, Ecosystem, Programs, Deal Desk, Finance, Legal, Billing, and Systems.
Preferred experience includes Impartner or similar tools, SQL, or Snowflake.
About the team
The Ecosystem team supports GitLab's partner go-to-market strategy. In this role, you'll work with Ecosystem Sales Managers, global distributors, partners, sellers, and cross-functional teams to keep partner operations moving and make process health visible. We focus on accurate transactions, reliable partner data, consistent program execution, and reducing operational friction so our Ecosystem Sales Managers can focus on partner strategy and field engagement.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$86,400
—
$146,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Toronto; Ottawa; Montreal
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
WHY THIS ROLE?
In this role, you will manage the team that owns the Cohere inference APIs and SDKs, as well as the Cohere Dashboard, where customers can access our models, manage teams, and audit billing. You will collaborate with internal partners to craft a delightful, intuitive, and unified experience across everything the Cohere APIs and Cohere Dashboard have to offer. As a hands-on leader, you will shift seamlessly between roles as mentor, strategist, and technologist to guide the team toward shared success.
Join our team of builders who are shaping the future of large language models!
AS AN ENGINEERING MANAGER OF THE COHERE APIS AND DEVEX TEAM, YOU WILL:
- Manage, mentor, and grow a talented and enthusiastic team of backend and full-stack software engineers
- Participate in model releases and develop new API capabilities
- Work closely with Modelling and Model Serving teams
- Collaborate with UX designers to ensure customers have an easy and delightful time managing teams, API keys, billing and configurations.
- Oversee and contribute to open source projects
YOU MAY BE A GOOD FIT IF:
- You have experience managing engineering teams and a proven track record of delivering high-quality software
- You have experience shipping products with a large number of stakeholders
- You’re comfortable with the front and back end of the stack, and have previously worked with Go, Next.js, TypeScript, and React
- You are passionate about recruiting and growing people and teams
- You are passionate about building rapport with your team and you prioritize 1:1s
- You have excellent communication skills and believe that documentation is a great way to get feedback and discuss technical implementations and designs
- You have the ability to take complex needs and goals and develop easy to understand explanations for all audiences
- You’re excited about AI and have the motivation to scale a company
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Tokyo
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why this role?
Cohere is a fast-growing company in the extremely dynamic artificial intelligence space. We are building a Government Affairs and Public Policy (GAPP) team that has the drive and experience to engage in and shape a nascent and unique policy environment for enterprise AI.
We seek a Government Affairs professional to lead our Japan government affairs strategy. Candidates will have a proven track record, are analytical, collaborative, driven, and possess a passion for digging deep into the new and evolving public policy debate at the intersection of enterprise technology and artificial intelligence.
There is no better time to join us in building this function as we shape the future of AI in Japan and across the region.
As our Manager of Government Affairs & Public Policy, Japan you will:
- Lead Japan Advocacy: Partner closely with Cohere’s senior leadership, legal, public policy, and responsible AI teams to develop, coordinate, and implement a government affairs strategy across national, prefectural, and municipal levels in Japan.
- Dig Deep on AI Policy: Serve as the internal and external expert on Japan’s AI policy while monitoring key regulatory shifts. You will proactively report on trends and work with cross-functional teams to craft thoughtful responses to governmental initiatives, regulatory issues, and legislative drafts that impact Cohere’s business.
- Bridge the Corporate and Political: Leverage your dual experience in both the political and corporate spheres to translate technical and business objectives into effective policy advocacy.
- Cultivate Key Relationships: Guide and coordinate Cohere’s political engagement by cultivating deep relationships and representing the company with key lawmakers, regulators, and trade bodies.
- Support Strategic Growth: Work closely with public sector sales teams in shaping technology and procurement policies in regulated sectors, ensuring Cohere is a trusted resource and partner for government stakeholders.
- Manage External Partners: Direct government relations consultants and trade associations in Japan.
- Ensure Compliance: Oversee compliance of all lobbying and political activities with relevant laws.
You may be a good fit for this career opportunity, if you have:
- Native fluency in Japanese and English.
- Political & Corporate Experience: 10 to 12+ years of proven leadership experience blending corporate government affairs roles within the technology sector and direct political or government experience.
- Deep AI Policy Expertise: Exceptional ability to dig deep on artificial intelligence policy, its applications and its risks, with a proven track record of shaping relevant tech policies and regulations.
- National Security & Regulated Industries Background: Prior experience in or working closely with the defense sector, cybersecurity or national security apparatus is highly preferred given the strategic importance of AI to these fields. Experience working with regulated industries is also preferred.
- Procurement Experience: Proven experience supporting public-sector sales and government procurement teams is highly preferred.
- Bias for Action: A growth mindset and a self-starter attitude with the ability to work independently, prioritize issues, and push projects over the finish line.
- Excellent written and verbal communication skills: A proven ability to distill complex AI policy into compelling documents, thought leadership, and briefings for a variety of audiences.
- Educational background: Bachelor's degree in a related field.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
УдалённоseniorRemote - US
ГибридTokyo, Japan
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Saint Thomas, Virgin Islands, U.S.; Red Hook, Virgin Islands, U.S.; Charlotte Amalie, Virgin Islands, U.S.
УдалённоBangalore, India
Singapore
УдалённоIf you’re based elsewhere and not open to relocation, we may not be able to consider your application for this role right now, but we’d encourage you to check back
Bologna, Italy; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Berlin; We encourage applicants from all backgrounds to apply
УдалённоRemote US; We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status
УдалённоRemote - Canada
ГибридseniorBeograd, Serbia
УдалённоheadBrussels, Belgium; Proven ability to manage multiple stakeholders across borders and time zones
ГибридSan Francisco, California
УдалённоRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
ГибридToronto; Ottawa; Montreal; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
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