Location: London; Spain; United States; Poland; United Kingdom
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
ElevenLabs is building the most advanced AI audio platform in the world. Millions of creators, developers, and businesses use our products, and our website is one of the company’s most important sources of new users and subscriptions.
We are looking for a Growth Engineer to work at the intersection of engineering, product, data, and business. You will build and optimize the experiences that help users discover ElevenLabs, understand its value, and become active customers.
This is a highly autonomous role focused on measurable outcomes. You will identify growth opportunities, form hypotheses, build and launch experiments, analyze the results, and decide what to do next. You will work across conversion-rate optimization, organic search, programmatic pages, onboarding, web performance, and experimentation infrastructure.
Organic search and our website are major drivers of new signups and subscriptions at ElevenLabs. Engineers on this team have the opportunity to generate significant business impact through rapid experimentation, improvements to high-traffic pages, and systems that scale successful ideas across thousands or millions of search intents.
The right person is a strong product-minded engineer who enjoys moving quickly, working with data, and owning problems from initial idea through implementation and measurable impact. You should be equally comfortable analyzing a funnel, discussing an experiment with design, building the solution, and evaluating whether it worked.
What you will do
- Identify and build opportunities to improve acquisition, activation, conversion, retention, and revenue
- Own growth experiments from hypothesis through implementation, instrumentation, launch, analysis, and iteration
- Build and improve high-traffic product pages, landing pages, onboarding experiences, and programmatic page systems
- Improve technical SEO, crawlability, structured data, internal linking, page quality, and website performance
- Collaborate with design, SEO, product, data, marketing, and frontend engineering to turn successful experiments into scalable systems
Requirements
- Strong experience building production web applications using React, TypeScript, and modern web technologies
- Experience independently taking projects from an initial idea through launch and measurable impact
- Strong product judgment, with the ability to identify friction, form hypotheses, and prioritize opportunities
- Experience working with analytics, funnels, experimentation, SQL, and product or business metrics
- Comfortable operating with high autonomy, shipping quickly, and collaborating across engineering, design, product, data, and marketing
Bonus
- Experience working as a Growth Engineer, Product Engineer, startup founder, or early-stage engineer
- Experience building programmatic SEO systems or scaling large numbers of landing pages
- Experience with technical SEO, experimentation platforms, feature flags, or A/B testing
- Experience improving onboarding, activation, monetization, referral, or sharing flows
- A portfolio of side projects, products, automations, or experiments you have launched
Growth potential
We believe in hiring the best talent in the world to make an impact in the right role at the right time. At ElevenLabs, strong performance creates opportunities for growth. Here are some of the career paths you can expect after excelling in this role:
- Own a major acquisition, activation, or monetization area across ElevenLabs
- Lead the strategy and technical direction for organic growth, conversion, or experimentation
- Build and lead a larger Growth Engineering function
- Expand into broader product engineering or growth leadership
- Take ownership of company-level growth metrics and cross-functional growth initiatives
Location
This role is remote and can be executed from the US East Coast or Europe, with sufficient working-hour overlap with the broader team.
You may also work from one of our offices, including London, New York, Madrid, Warsaw, and other ElevenLabs locations.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
УдалённоLondon; Spain; United States; Poland; United Kingdom
Location: Tallinn, Estonia
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
The Strategic Sourcing Analyst is a role responsible for driving end-to-end sourcing events, commercial negotiations, and contract structuring across key technology spend categories, including
IT infrastructure, software, IT services, and staffing agencies.
In this role, you will act as a trusted advisor to internal stakeholders, owning the entire sourcing lifecycle from initial market analysis and RFP execution to final contract drafting and vendor onboarding, ensuring optimal value and mitigated risk for the business.
“Negotiates high-value tech contracts and ensures we only pay for delivered results”
Responsibilities
Lead single-source negotiations and competitive RFPs across multiple technology and services spend categories.
Negotiate and secure favorable tier discounts, pricing models, and commercial terms with key technology and service vendors.
Structure complex Statements of Work (SOWs), ensuring that agency fee disbursements are strictly tied to measurable delivery milestones and performance metrics.
Standardize contractor rate cards and implement labor caps across all staff augmentation and external consulting engagements.
Conduct comprehensive market analysis to inform sourcing strategies and benchmark pricing.
Draft, review, and refine contract terms in close collaboration with Legal, Security, and Finance teams.
Build and maintain strong relationships with internal stakeholders, aligning sourcing strategies with broader organizational goals.
5+ years of proven experience in strategic sourcing, procurement, or vendor management, with specific expertise in technology categories (Cloud, SaaS, IT Services, Staffing).
Exceptional negotiation skills with a history of driving cost savings and favorable commercial terms.
Deep understanding of contract structures, particularly in milestone-based SOWs and standardized labor rate cards.
Strong analytical skills to evaluate market trends, pricing models, and total cost of ownership.
Excellent stakeholder management and communication skills, with the ability to influence cross-functional teams in a fast-paced, remote-first environment.
Comfortable managing end-to-end sourcing processes without relying on heavy, legacy ERP systems.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Zagreb, Croatia
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
The Strategic Sourcing Analyst is a role responsible for driving end-to-end sourcing events, commercial negotiations, and contract structuring across key technology spend categories, including
IT infrastructure, software, IT services, and staffing agencies.
In this role, you will act as a trusted advisor to internal stakeholders, owning the entire sourcing lifecycle from initial market analysis and RFP execution to final contract drafting and vendor onboarding, ensuring optimal value and mitigated risk for the business.
“Negotiates high-value tech contracts and ensures we only pay for delivered results”
Responsibilities
Lead single-source negotiations and competitive RFPs across multiple technology and services spend categories.
Negotiate and secure favorable tier discounts, pricing models, and commercial terms with key technology and service vendors.
Structure complex Statements of Work (SOWs), ensuring that agency fee disbursements are strictly tied to measurable delivery milestones and performance metrics.
Standardize contractor rate cards and implement labor caps across all staff augmentation and external consulting engagements.
Conduct comprehensive market analysis to inform sourcing strategies and benchmark pricing.
Draft, review, and refine contract terms in close collaboration with Legal, Security, and Finance teams.
Build and maintain strong relationships with internal stakeholders, aligning sourcing strategies with broader organizational goals.
5+ years of proven experience in strategic sourcing, procurement, or vendor management, with specific expertise in technology categories (Cloud, SaaS, IT Services, Staffing).
Exceptional negotiation skills with a history of driving cost savings and favorable commercial terms.
Deep understanding of contract structures, particularly in milestone-based SOWs and standardized labor rate cards.
Strong analytical skills to evaluate market trends, pricing models, and total cost of ownership.
Excellent stakeholder management and communication skills, with the ability to influence cross-functional teams in a fast-paced, remote-first environment.
Comfortable managing end-to-end sourcing processes without relying on heavy, legacy ERP systems.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Limassol, Cyprus
Workplace: on-site
Mayflower
is a technology company building large-scale entertainment products for a global audience. Our platforms serve millions of users worldwide and rank among the top-50 most visited websites globally. For more than 10 years, we’ve been creating reliable, high-performance solutions at the intersection of product, engineering, and entertainment.
We build production agentic systems that read from and write to internal resources. You will design, ship, and measure them.
What you’ll do
Ship end-to-end:
Take agentic workflows from prototype to production, build user interfaces around them.
Design agent architecture:
Define tools, memory, retrieval strategies, and human-in-the-loop handoffs.
Integrate systems:
Expose internal tools and data via MCP servers and APIs with least-privilege access.
Evaluate performance:
Build trace-based evals and golden datasets to catch regressions across full agent runs.
Operate in production:
Implement tracing, token budgets, cost controls, and safety guardrails.
Scope problems:
Work with domain owners to identify where agents add value —and push back when a simpler solution is better.
Requirements
Proven experience shipping production LLM agents or automations.
Strong Python and/or TypeScript skills (clean code, automated testing, code reviews).
Deep familiarity with current frontier models: cost, latency, capabilities, and trade-offs.
Hands-on experience with tool calling, MCP, and modern retrieval (agentic/hybrid search, long-context vs. vector stores).
Strong system design skills covering failure modes, latency, cost, and security.
A passion for upskilling others — running demos, sharing workflows, and helping teams across the company adopt AI practically.
Nice to have
Docker and Kubernetes / OKD (OpenShift).
LLM gateways, observability tools, and eval frameworks.
Experience integrating legacy or enterprise systems.
Conditions
We know that great talent deserves great conditions, so here’s what you can expect when joining us:
EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family.
EU passport. Opportunity to obtain an EU passport after 4 years of residence
Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free.
Provident fund (Cypus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
Private medical insurance for you and your family
Corporate mobile plan (unlimited in Cyprus with roaming included)
Mindfulness & well-being support, including psychological assistance with 50% coverage.
50% coverage of school and kindergarten fees for your children.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals
Professional growth support: language courses, conferences, training programs, and coaching.
Peer recognition program: receive and share kudos for great work.
A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.
Free breakfasts and lunches in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
A strong engineering culture: international teams, corporate events, team-building, and hackathons — because great work happens in great communities.
Location: Rome, Italy
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
The Strategic Sourcing Analyst is a role responsible for driving end-to-end sourcing events, commercial negotiations, and contract structuring across key technology spend categories, including
IT infrastructure, software, IT services, and staffing agencies.
In this role, you will act as a trusted advisor to internal stakeholders, owning the entire sourcing lifecycle from initial market analysis and RFP execution to final contract drafting and vendor onboarding, ensuring optimal value and mitigated risk for the business.
“Negotiates high-value tech contracts and ensures we only pay for delivered results”
Responsibilities
Lead single-source negotiations and competitive RFPs across multiple technology and services spend categories.
Negotiate and secure favorable tier discounts, pricing models, and commercial terms with key technology and service vendors.
Structure complex Statements of Work (SOWs), ensuring that agency fee disbursements are strictly tied to measurable delivery milestones and performance metrics.
Standardize contractor rate cards and implement labor caps across all staff augmentation and external consulting engagements.
Conduct comprehensive market analysis to inform sourcing strategies and benchmark pricing.
Draft, review, and refine contract terms in close collaboration with Legal, Security, and Finance teams.
Build and maintain strong relationships with internal stakeholders, aligning sourcing strategies with broader organizational goals.
5+ years of proven experience in strategic sourcing, procurement, or vendor management, with specific expertise in technology categories (Cloud, SaaS, IT Services, Staffing).
Exceptional negotiation skills with a history of driving cost savings and favorable commercial terms.
Deep understanding of contract structures, particularly in milestone-based SOWs and standardized labor rate cards.
Strong analytical skills to evaluate market trends, pricing models, and total cost of ownership.
Excellent stakeholder management and communication skills, with the ability to influence cross-functional teams in a fast-paced, remote-first environment.
Comfortable managing end-to-end sourcing processes without relying on heavy, legacy ERP systems.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Milano, Italy
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
The Strategic Sourcing Analyst is a role responsible for driving end-to-end sourcing events, commercial negotiations, and contract structuring across key technology spend categories, including
IT infrastructure, software, IT services, and staffing agencies.
In this role, you will act as a trusted advisor to internal stakeholders, owning the entire sourcing lifecycle from initial market analysis and RFP execution to final contract drafting and vendor onboarding, ensuring optimal value and mitigated risk for the business.
“Negotiates high-value tech contracts and ensures we only pay for delivered results”
Responsibilities
Lead single-source negotiations and competitive RFPs across multiple technology and services spend categories.
Negotiate and secure favorable tier discounts, pricing models, and commercial terms with key technology and service vendors.
Structure complex Statements of Work (SOWs), ensuring that agency fee disbursements are strictly tied to measurable delivery milestones and performance metrics.
Standardize contractor rate cards and implement labor caps across all staff augmentation and external consulting engagements.
Conduct comprehensive market analysis to inform sourcing strategies and benchmark pricing.
Draft, review, and refine contract terms in close collaboration with Legal, Security, and Finance teams.
Build and maintain strong relationships with internal stakeholders, aligning sourcing strategies with broader organizational goals.
5+ years of proven experience in strategic sourcing, procurement, or vendor management, with specific expertise in technology categories (Cloud, SaaS, IT Services, Staffing).
Exceptional negotiation skills with a history of driving cost savings and favorable commercial terms.
Deep understanding of contract structures, particularly in milestone-based SOWs and standardized labor rate cards.
Strong analytical skills to evaluate market trends, pricing models, and total cost of ownership.
Excellent stakeholder management and communication skills, with the ability to influence cross-functional teams in a fast-paced, remote-first environment.
Comfortable managing end-to-end sourcing processes without relying on heavy, legacy ERP systems.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Japan
Workplace: Remote
Our Business Development Managers build long-term relationships with financial institutions and public sector organizations to help them prevent and investigate financial crime and address risk and compliance challenges. You’ll work with leading Japanese banks, securities firms, and other financial institutions to connect their business priorities with Chainalysis solutions across financial crime threat intelligence, anti-money laundering (AML), compliance, investigations, fraud prevention, and security.
This role focuses on a select group of priority institutions, building on existing relationships and opportunities rather than starting solely through outbound prospecting. You’ll help customers evaluate how Chainalysis can support their current needs and the responsible development of on-chain finance, including tokenized assets, digital payments, and custody services. While financial institutions are the primary focus, you’ll also support selected public sector opportunities where your expertise can help the Japan team address financial crime, compliance, and investigative needs.
You’ll work alongside Account Executives and specialists across Chainalysis to develop long-term account strategies, prepare proposals, and support customer evaluation, internal approvals, procurement, and implementation planning. Success means advancing strategic opportunities, expanding customer adoption, and contributing to the Japan team’s commercial results.
We are looking for a Business Development Manager to join our Japan team, reporting to the Country Manager, Japan. This is an individual contributor role with no people management responsibilities.
IN THIS ROLE, YOU'LL
- Develop and execute strategic business development plans for priority Japanese banks and financial institutions, building on existing relationships and opportunities.
- Build trusted relationships with executives and stakeholders across business strategy, financial crime, AML, compliance, risk, technology, and operations.
- Understand customers’ business plans, regulatory requirements, and onchain finance strategies, and translate their needs into clear proposals and practical roadmaps.
- Partner with Account Executives to advance strategic opportunities and support customers through evaluation, internal approvals, procurement, and contract execution.
- Help customer stakeholders evaluate options, build internal consensus, and reach informed decisions.
- Develop proposals that connect Chainalysis solutions across compliance, investigations, fraud prevention, security, and visibility into fund flows.
- Work with Solutions Architecture, Product, Global Services, Marketing, and Government Affairs to develop customer use cases, proof of value success criteria, and implementation plans.
- Collaborate with systems integrators and other partners on joint proposals, co-selling, solution integration, implementation, and customer training.
- Identify opportunities to expand Chainalysis adoption across customer business units, subsidiaries, and services as their needs grow.
- Work with Government Affairs to understand regulatory developments and support appropriate dialogue with regulators and industry associations.
- Partner with Account Executives and technical specialists to develop proposals and advance selected opportunities with regulators, government agencies, and law enforcement, supporting customer evaluation, procurement, and contract execution.
- Share customer and market insights with the Japan team to strengthen positioning, prioritize opportunities, and support commercial planning.
WE'RE LOOKING FOR CANDIDATES WHO HAVE
- Experience working with major Japanese financial institutions in business development, strategic account management, consulting, technology sales, or business transformation.
- A track record of building trusted relationships with executives and business leaders and helping stakeholders reach informed decisions.
- Experience advancing strategic opportunities involving multiple stakeholders, long buying cycles, and enterprise procurement processes.
- The ability to understand business, operational, regulatory, and risk challenges and translate them into practical proposals and customer outcomes.
- A strong understanding of Japanese financial services industry dynamics, internal approval processes, and budget cycles.
- Experience collaborating with sales teams and technical specialists to develop opportunities and deliver commercial results.
- Strong business communication and presentation skills in Japanese, with the ability to explain complex concepts clearly to executive audiences.
- The ability to collaborate with global colleagues in English.
- An interest in on-chain finance and a willingness to learn about emerging financial technologies, relevant regulation, and Chainalysis solutions. Prior blockchain expertise is not required.
- The ability to work independently, prioritize strategic opportunities, and bring colleagues and partners together around shared customer priorities.
NICE TO HAVE
- Experience in banking, securities, trust banking, payments, or another financial institution before moving into consulting, business development, or technology sales.
- Experience with financial crime threat intelligence, AML/CFT, KYC, sanctions, fraud prevention, transaction monitoring, investigations, or risk management.
- Experience selling or advising on enterprise software, data, RegTech, FinTech, or cybersecurity solutions.
- Experience partnering with systems integrators on joint proposals, co-selling, integration, implementation, or embedding technology into customer services.
- Familiarity with stablecoins, tokenized deposits, tokenized assets, digital securities, custody, or onchain and cross-border payments.
- Experience working with Japanese public sector organizations, including an understanding of their decision-making, procurement, and budget processes.
- Familiarity with structured enterprise sales methodologies such as MEDDPICC or Challenger.
- An established network of senior stakeholders across Japan’s financial services and technology sectors.
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Director, Product Marketing
Location: Remote US
Compensation Range: $180,000 to $210,000 base plus bonus and equity
What You’ll Do:
As the Principal Product Marketing Manager for the Huntress In-house IT and Security (IIS) segment, the lean IT and security teams at small and midsized organizations who are expected to protect everything with a handful of people (or sometimes just one).
Our existing product-aligned PMMs define what each product does and why it matters. You take that work the last mile, creating next-level narratives, new content, and enablement that resonate with your segment so that marketing, sales, and channel partners can have more relevant conversations and close more business, faster.
You are Outcome-Obsessed, connecting messaging, enablement, and demand programs to measurable business results. You bring Perfect Imperfection to research and go-to-market work by acting on useful insight, learning quickly, and sharpening the IIS motion each quarter. Candor guides how you work across teams, giving you the confidence to make recommendations, hold a point of view, and push back constructively.
Responsibilities:
Own IIS segment positioning, value propositions, message architecture, proof points, and a repeatable bill of materials across the personas and key industries of your segment.
Conduct ongoing research and analysis to improve the IIS motion, including representing the voice of IIS buyers and their needs in product launch and roadmap conversations.
Partner with Product Marketing peers to adapt portfolio and platform content for IIS audiences and key industries.
Partner with Campaigns and Growth Marketing to turn audience insight into demand programs, nurture streams, outreach, livestreams, buyer guides, verticalized content, comparison content, business-case tools, demo narratives, and other mid- and bottom-funnel assets.
Equip SDRs, AEs, and Customer Account Managers with talk tracks, discovery questions, objection handling, content, and enablement.
Support the Channel team with vertical-specific content, battle cards, and the core narratives used to train VARs and distributors, working alongside Channel SEs.
Work with our Microsoft alliance team to develop and refine the partnership story and related content, including how Huntress helps customers get more value from their Microsoft licensing.
Use AI to orchestrate repeatable workflows for market and buyer analysis, research, and content development, thoughtfully validating outputs for accuracy, relevance, and quality.
What You Bring To The Team:
You have 6+ years of product marketing experience, including 3+ years in B2B cybersecurity software, with measurable results you can show.
You have experience marketing and selling to in-house IT and security buyers, with experience serving small and midsized businesses preferred.
You bring a buyer-centric mindset and naturally frame messages around pain points, buying triggers, personas, decision-making, and outcomes.
You can turn complex technical ideas into clear, compelling narratives for both business decision makers and technical practitioners.
You have partnered hands-on with Campaigns or Growth Marketing teams to create programs, nurture streams, and content that contributed to pipeline.
You have experience working with sales and channel partners, including VARs and distributors.
You collaborate effectively, hold a clear point of view, balance competing stakeholders, push back constructively, and move comfortably between strategy and hands-on execution.
You can orchestrate AI-supported workflows for research, analysis, and writing, while applying sound judgment to validate and improve the output.
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for
all
full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: Annapolis, MD
Position Objective:
Under the direct supervision of a Maryland-licensed pharmacist and in coordination with other technicians, the Senior Pharmacy Technician demonstrates mastery of medication distribution and support activities within the Pharmacy Department and throughout the hospital organization, customer service, and quality improvement. He/she trains new staff and exemplifies excellence in the timely preparation, packaging, distribution and delivery of medications, as well as provides oversight of supportive operations and resources. The Senior Pharmacy Technician functions in accordance with standard written procedures, guidelines and state and federal regulations. A minimum of one major project is undertaken each year that benefits an area of department interest or responsibility.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Accurately and efficiently performs drug distribution, medication preparation/compounding, dose calculation, and quality assurance/improvement tasks in accordance with established Departmental procedures. Incorporates practice modifications required by patient age group.
Maintains extensive knowledge and understanding of the AAMC Department of Pharmacy processes, policies and procedures including, but not limited to, timely preparation of medications for pharmacist check, workflow SOPs, use of appropriate medical terms and abbreviations, patient confidentiality, and punctuality and attendance requirements.
Delivers medications to appropriate locations manually, via pneumatic tube, or by refilling automated dispensing cabinets. Monitors medication storage environments outside the pharmacy for appropriate conditions and regulatory compliance. Assists with unit inspections when designated. Participates in all facets of the emergency drug supply system and specialty tray maintenance.
Complies with Federal, State and Department policies for controlled substance distribution and management. Follows all procedures for utilizing Secure-Send function of the pneumatic tube system, completes self-audit reports with follow-up, and correctly maintains all controlled substance counts, receiving documentation, and paperwork.
Answers phone calls and responds to med messages courteously, follows up appropriately, and maintains a professional demeanor at all times when interacting with patients, coworkers, or other members of the healthcare team.
Complies with USP797 and 800 guidelines for cleanroom maintenance, education, testing, record-keeping, compounding of sterile products, and ordering of supplies. Shows advanced ability to perform required mathematical calculations and conversions.
Understands and effectively supports the inventory management and drug distribution technology employed by the Pharmacy. Minimizes drug waste. Identifies cost-saving opportunities. Communicates medication needs or observed changes in utilization patterns to those in authority. Generates and accurately interprets reports from the primary hospital information system and other computer-based technology.
Demonstrates thorough understanding of unit dose repackaging systems, complies with department guidelines for recordkeeping, maintenance of packaging equipment, and procedures for determining the appropriate method for repackaging hazardous drugs.
Participates in the orientation and training of new pharmacy staff, acting as a coach and mentor, and serving as a role model. Provides clear and accurate instructions, demonstrates the required scope of activities, and reviews the new employee’s/or trainee’s work for accuracy, following all department guidelines. Acts as a resource and source of support for co-workers.
Identifies and/or is involved with opportunities for improvement of key Hospital/Departmental initiatives, contributing to completing at least one specific major project each year.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Obtains and maintains appropriate knowledge and understanding of the AAMC Department of Pharmacy processes, policies and procedures as outlined during initial training and ongoing competency assessments with emphasis on hazardous medication handling
Follows guidelines to ensure proper compliance with regulatory guidelines designed to ensure safe and accurate preparation of sterile pharmaceutical compounds using closed system transfer devices and other automation for hazardous medication preparation (e.g. USP<797)
Responsible for receiving orders, unpacking orders, verifying contents, restocking bins, automated dispensing cabinets (ADC) and returning pharmacy stock as needed
Maintains clean and safe operations of biological safety cabinets, laminar flow hood, clean rooms, refrigerators and automated dispensing cabinets
Maintains logs, records (invoices) and other required documentation accurately; files documentation in appropriate locations
Performs evaluation of upcoming treatments and orders medications and supplies to maintain predominantly a “just-in-time” inventory. Ensures proper managementof inventory and implementing practices to prevent stock outs and excess inventory.
Utilizes Epic’s Dispense prep functionality when compounding all IV admixtures and document waste as required
Perform monthly inventory and report to pharmacy leadership and finance personnel
Participate in monthly review of expired/outdated medications; responsible for periodic verification of narcotic inventory when filling or restocking ADC; assist in resolution of ADC issues as appropriate
Assists pharmacists with projects and perform other duties as assigned by OPIV pharmacy supervisor or senior pharmacy manager
The minimum level of education and experience for this position includes:
High School Diploma or equivalent.
Pharmacy experience in hospital or retail setting preferred.
Comprehensive demonstrated high performance in parameters of Pharmacy Technician job description.
Current registration as a Pharmacy Technician or Pharmacy Intern from the Maryland Board of Pharmacy; in good standing.
PTCB Certified or ExCPT (National Pharmacy Technician Board Certification).
Required Minimum Education.
The minimum level of education for this position includes:
High School Diploma or equivalent.
Required Minimum Experience
: Two years’ experience as a pharmacy technician preparing IV admixtures and chemotherapy experience preferred
Current Technician or Pharmacy Student Registration from the Maryland Board of Pharmacy, in good standing.
National Pharmacy Technician Board Certification (PTCB). Previous experience/competency in Hospital or Infusion.
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands – Medium
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$22
—
$27.11 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
As Director, US Operations, you will lead operations for Payward’s US equities business: our registered broker-dealer, Kraken Securities LLC, and the operations behind traditional stocks as well as xStocks, our tokenized equities product. You will own the trade operating model, the end-to-end order and settlement flow, cash flows, corporate actions, reconciliations, and regulatory readiness across the business.
This is a hands-on leadership role in a regulated entity. You will be a registered principal of Kraken Securities LLC, named on Form BD, and accountable for the operational side of the firm’s regulatory obligations. It extends well beyond day-to-day management and requires genuine fluency in both traditional market plumbing and the operational realities of a digital-asset business.
You will stay close to company strategy and cross-functional initiatives so the global executive team’s goals translate into clear operating priorities. As a trusted partner, you will work across Compliance, Legal, Finance, Product, Engineering, and Marketing to drive key initiatives forward, and build the team that scales the business as the firm grows.
The opportunity
- Own the end-to-end order flow for US equities, from inception through clearing and settlement, including reconciliation, corporate actions, and exception management
- Own xStocks operations: token issuance and redemption, inventory and liquidity management, movement of client and firm assets, and settlement across exchange, custodian, and on-chain venues
- Serve as a named principal of Kraken Securities LLC and act as an operational control point — including dual-approval (“four eyes”) sign-off on transactions and asset movements, with coverage across time zones
- Design and implement the operating model for Kraken Securities and xStocks, aligned to strategic goals
- Build and run the operating systems for the business — policies, written supervisory procedures, controls, books and records, business continuity, and KPIs — and translate C-suite goals into clear targets for each business unit
- Own launch readiness for new products and markets: prepare systems, policies and procedures, and test them end to end with our clearing firm, custodians, exchange partners and R&D teams to ensure compliance with US regulations
- Partner with Finance on financial controls around bank payments, customer funds and reserve requirements
- Ensure desk coverage and settlement/ reconciliation controls and man power in place to support 24X5 and transitioning to 24x7
- Own vendor and partner operations — clearing, custody, market data, liquidity providers and technology vendors — including onboarding, SLAs and ongoing oversight
- Own severity-1 operational escalation and incident response for the US entities, including root-cause review and remediation
- Set performance targets, monitor progress, and report KPIs and costs transparently to leadership
- Hire and develop a high-performing operations team, build the licensing bench and succession plan, and build the organizational structure to scale
- Partner with functional leaders across Marketing, Compliance, Product, Engineering, and Operations to keep initiatives aligned and moving
- Contribute to strategy and growth planning to help build a sustainable business
- Support functions such as HR and IT in building procedures that link to corporate strategy
What you bring
- 12+ years of experience in brokerage or fintech operations, and/or at an operations consulting firm, including time inside a FINRA-registered broker-dealer
- Experience in crypto, brokerage, advisory, fintech, or another highly regulated industry
- In-depth knowledge of traditional financial markets — execution, clearing, settlement, custody, margin, securities lending, and corporate actions
- Working understanding of digital assets and tokenized securities, including custody models, on-chain settlement, and the operational controls they demand
- Direct experience operating under SEC and FINRA rules — books and records, supervisory procedures, trade reporting, and examination response
- Experience standing up or scaling operations for a new regulated product or entity, including launch readiness and regulatory approval processes
- A proven record of defining structured approaches to solve complex challenges
- End-to-end understanding of company value drivers and a strong working understanding of business analytics
- Experience hiring, managing, and developing operations teams
- Exceptional judgment and the executive presence to work comfortably with C-suite leaders, regulators, and external partners
- Required at hire, or within an agreed window from start date: FINRA Series 7 (General Securities Representative), Series 99 (Operations Professional) and Series 24 (General Securities Principal)
- Preferred: Series 27 or 28 (Financial and Operations Principal)
- Also valued: Series 57 (Securities Trader) and Series 4 (options principal), or willingness to obtain them — these strengthen our principal coverage across trading and options
- Must be eligible for registration and disclosure on Form BD, and comfortable carrying named-principal responsibility in a regulated entity
- Series 63 / 65 / 66 as required by state registration
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
Research Scientist, Discovery (Engineering & Applied Sciences)
About the Team
Our team is organized around the north star goal of building an AI scientist – a system capable of solving the long term reasoning challenges and basic capabilities necessary to push the scientific and technological frontier.
About the role
On the Discovery team at Anthropic, we're expanding our work on engineering and the applied sciences. Our goal is to contribute to training Claude to invent, design, and engineer across every discipline and scale, reliably and safely: new manufacturing and experimental techniques, processes, materials, devices, instruments, machines, energy systems, and factories. We want this work to accelerate science and technology and benefit people widely.
To achieve these goals, we're seeking exceptional machine learning researchers with deep expertise in training and evaluating frontier models. In this role, you'll work end to end across the model stack, developing training environments, rewards, data, and evaluations that measure and improve Claude's performance on complex engineering and scientific tasks, and carrying what works into production training runs. You'll collaborate closely with researchers, engineers, and partners across Anthropic and industry to build AI systems that can engage in all phases of research and development, and that learn from real-world feedback. A background in engineering or the sciences is a plus but not required.
Key responsibilities
Design, build, and study reinforcement learning environments, rewards, and training data that improve Claude's capabilities in engineering and the applied sciences
Create benchmarks and evaluation frameworks that measure model performance on realistic engineering and scientific workflows
Develop simulation-based training environments and verifiers, working with domain experts to validate them against real-world data
Develop approaches to long-horizon task completion, multi-agent collaboration, and complex reasoning essential for real engineering and research work
Research how models can learn efficiently from experiments and real-world feedback.
Study how environments and rewards behave in large-scale training, including robustness, calibration, and generalization, so that training produces models that are both capable and well aligned
Scale research ideas from prototype to production training runs
Collaborate with domain experts and industry partners to build and test what Claude invents, designs, and engineers, and turn that feedback into training and evaluation signal
Help chart how Claude’s engineering capabilities reach real-world use: where they matter most, what stands in the way of adoption, and how that should shape research priorities
You may be a good fit if you have:
Proficiency in Python and hands-on experience with a modern machine learning framework such as PyTorch or JAX
Hands-on experience training or evaluating machine learning models
Track record of machine learning research: forming hypotheses, designing and running experiments, and drawing sound conclusions from the results
Ability to implement your own research ideas and diagnose problems in complex systems
Ability to learn unfamiliar technical fields quickly and work productively with experts in them
Clear communication and a collaborative approach to solving problems
Excitement about improving Claude’s scientific capabilities and the downstream impact on science and technology
Commitment to developing AI that is safe and beneficial
Strong candidates may also have:
Experience with reinforcement learning and pre-training on large language models, including environment and reward design
Familiarity with large-scale language model training, evaluation, and inference pipelines
Published research or practical experience in AI for science or engineering, or in long-horizon reasoning
A degree or work experience in an engineering or applied science discipline, such as mechanical, electrical, materials, chemical, aerospace, systems, or manufacturing engineering, applied physics, or computational simulation
Experience building simulators, surrogate models, or simulation-based environments and verifiers, and calibrating and validating them against real-world data
Experience with large-scale data pipelines and technical or multimodal datasets
Demonstrated ability to work across multiple domains, such as language modeling, systems engineering, and scientific computing
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$350,000
—
$500,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Worldwide
Social Discovery Group
(SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another.
Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world.
We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world.
We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).
We are looking for a
Senior AI Content Specialist
to join the team building our conversational AI product for an adult audience.
You’ll shape how our AI characters talk: writing and refining prompts, building training datasets, and testing new model versions together with our ML engineers. The role sits at the intersection of strong writing and hands-on work with LLMs.
Your main tasks will be:
Writing and refining prompts for AI characters: persona, tone of voice, behavior rules, edge cases
Creating and editing text datasets (dialogues) to train and fine-tune the model
Automating content workflows: spotting repetitive manual work, building simple tools with AI (Claude, Cursor, n8n or similar), and defining evaluation criteria for automated quality checks
Testing new bot versions before release, evaluating responses, and finding the root cause of issues: dataset, prompt, or model
Labeling and annotating data for model training
Working with ML engineers to improve output quality
Analyzing live conversations to spot what keeps users engaged and what doesn’t
We expect from you:
Hands-on experience with LLMs or chatbots: writing system or character prompts, building datasets, testing and evaluating model responses. Using ChatGPT or Claude as an assistant isn’t enough on its own; we’re looking for people who have shaped how a bot or model behaves.
Experience automating your own work with AI: scripts, no-code workflows, or small internal tools
Strong writing and editing skills in English (C1+), with a feel for tone, style, and natural conversation
Experience as an AI Trainer, Prompt/Conversation Designer, Content Designer, UX Writer, Copywriter, or Writer
Ability to set and maintain standards: guidelines for style, tone, and explicitness, plus quality criteria
Analytical mindset: you can see patterns across many conversations and turn them into concrete fixes
Full comfort working with explicit 18+ content
Strong attention to detail and the ability to keep quality high over long, repetitive tasks
Nice to have:
Experience in the adult industry (AI companions, OFM, cam platforms, erotic fiction, interactive stories, dating sims)
Experience writing character-driven or interactive content
Basic technical skills: regex, SQL
Spanish or French
What do we offer:
REMOTE OPPORTUNITY
to work full-time;
The
initial pay level
or
pay range
for this role will be shared with candidates during the recruitment process and before the commencement of employment;
Vacation
28 calendar days per year;
7 wellness days per year
(time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
Children's education reimbursement
. 50% compensation for the costs of kindergarten or school, up to $1000 gross per year per child, according to the paychecks after the integration period.
Bonuses up to $5000
for recommending successful applicants for positions in the company;
50%
payment for professional training, international conferences, and meetings;
Corporate discount for
English lessons;
Health benefits.
According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
Workplace organization.
The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
Internal gamified gratitude system:
receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc.
Sounds good? Join us now!
Location: London
500M+ downloads. 80M+ monthly users. A decade of building – and we’re still accelerating.
Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down.
With 7M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better.
The job
About the role
Medical and scientific credibility is the foundation of Flo. It’s the core of who and what we are.
Our medical teams engage the experts on our
medical board
(120+ and counting!), establish research partnerships (Stanford University, Johns Hopkins University, Northwestern University, and others), help developers design our intuitive AI tools, check our medical accuracy, and drive medical credibility across the whole platform.
Flo’s credibility is also recognised by industry leaders. In October 2026, Google Health announced a multi-year strategic partnership with Flo, bringing together Flo’s women’s health expertise with Google’s wearable technology and AI-powered coaching. Down the line, this collaboration will include consent-based data syncing between the two apps and joint research into underserved areas of women’s health, such as perimenopause, PMOS, pregnancy and postpartum recovery. For our medical team, this means even more opportunities to shape how millions of women understand and manage their health, and to hold that work to the highest standard of medical accuracy.
We divide our Medical Advisors into two groups: the User Centric team and the Health Stream team.
The
Health Stream Medical team
looks after the predictive powers of Flo, working hand in glove with product, engineers and data science to offer a truly powerful predictive experience to the millions of people who trust Flo with their health and wellbeing.
The
User Centric Medical team
ensures that Flo’s health-related features, information and user experiences are medically accurate, relevant, understandable and genuinely useful. We provide medical expertise throughout the product development lifecycle, translating scientific evidence into accessible, actionable health experiences, and advising the wider business on what good looks like when it comes to medical credibility, and on what a clinician says a good user journey should be.
This role sits in the User Centric team. We’re looking for a fully qualified doctor with experience in women’s health and health tech, who is excited about the role AI can play in medical quality and governance. You’ll work alongside highly experienced and supportive colleagues, all experts in healthtech and passionate about improving women’s health. Our team is collaborative and always happy to share knowledge, making it a great role for someone ready to make a real impact.
What you’ll be doing
Medical expertise, content and product development
Provide expert medical guidance in women’s health, menstrual and reproductive health, fertility, contraception and related conditions
Collaborate with product managers, designers, content specialists and engineers to shape health-related features and experiences from early concept through implementation
Contribute to the design of user journeys, interactions and personalised experiences, ensuring medical information is relevant to users’ circumstances and questions
Help define the intended medical value of product features and identify opportunities to improve their practical usefulness
Support the development of onboarding flows by gathering medical research and contributing to their creation
Work with members of
Flo’s Expert Board
to peer-review concepts and ensure adherence to the latest medical guidelines
Provide expert input on medical risk assessments and on regulatory compliance in line with healthcare industry standards
Continuously improve our medical review workflows
Medical relevance and user-centred communication
Ensure health information is not only factually accurate but also relevant, understandable and appropriate to the user’s context
Adapt the depth, complexity and presentation of medical information to different user needs, levels of health literacy and stages of their health journeys
Work with content and design teams so that medical communication is clear, empathetic and consistent with Flo’s tone of voice, without compromising accuracy
Medical quality of AI-powered experiences
Contribute to medical communication principles and response quality requirements for conversational AI and other AI-powered health experiences
Evaluate AI-generated medical explanations for accuracy, relevance, clarity, completeness and practical usefulness
Help develop and refine medically appropriate response patterns that provide meaningful information while respecting clinical safety requirements
Design, test and monitor AI agents and AI-assisted workflows that improve the scale, consistency and speed of medical reviews and assessments
Apply AI in medical governance, and work with the Medical Accuracy & Clinical Safety team to ensure improvements in user experience remain consistent with established clinical safety requirements
Scientific collaboration and innovation
Stay informed about developments in women’s health research, medical communication, digital health and emerging technologies
Collaborate with scientific and product teams to turn new medical evidence into meaningful user-facing experiences
Contribute medical expertise to the exploration of new health-related product concepts
The medical face of Flo
This role may involve representing Flo as a medical voice, including appearing in in-app videos, on Flo’s social media channels, and in content created for user acquisition. Comfort in front of the camera and the ability to communicate complex medical topics clearly and warmly to a broad audience are important.
You’ll use tools such as Figma, Jira, Miro and Google Workspace to manage and deliver your work, alongside AI tools and agent frameworks (Claude, Datbricks, etc).
Your experience
Must have
Medical degree
Minimum 2 years of experience as a clinician
Experience using AI in medical governance, quality assurance or clinical review
Experience designing, integrating, validating, or evaluating AI agents and AI-assisted workflows for clinical accuracy
Experience reviewing or creating user-facing health content (e.g. articles, videos, social media, in-product messaging)
Willingness and ability to act as a medical spokesperson on camera and across Flo’s channels
Excellent command of written and spoken English (C2 level or higher)
Nice to have
Experience in women’s health, either as a GP with a proven interest or as an OBGYN
Understanding of clinical safety, medical governance and regulatory requirements in digital health products
Experience collaborating with software product development teams on consumer health technology
Experience partnering with marketing teams in a healthtech or industry setting
What success looks like
Acting as the main medical point of contact for User Centric topics across product, content and design
Aiming for 100% medical accuracy across user-facing experiences, working closely with the Medical Expert Board and in-house medical team
Bringing new, medically appropriate ideas to product and content teams
Improving the quality, speed and scalability of medical review workflows, including through AI-enabled tooling
Serving as a credible, trusted medical voice for Flo in video and social content
#LI-Hybrid
Annual Salary Range (ranges may vary based on skills and experience)
£82,000
—
£100,000 GBP
How we work
We’re a mission-led, product-driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar.
You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it.
What you'll get
We support impact with meaningful reward. Here’s what that looks like:
Competitive salary and annual reviews
Opportunity to participate in Flo’s performance incentive scheme
Paid holiday, sick leave, and female health leave
Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents
Accelerated professional growth through world-changing work and learning support
In-person collaboration and work in a hybrid model, with 3 days per week spent in the office
5-week fully paid sabbatical at 5-year Floversary
Flo Premium for friends & family, plus more health, pension and wellbeing perks
Diversity, equity and inclusion
Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our
privacy notice for job applicants
.
Location: Belgrade, Remote/Serbia
Workplace: remote
Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money.
The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.
Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.
Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion.
ServiceDesk is the L1 layer between frontline support and engineering. Frontline agents escalate complex customer cases to us; we resolve them or route them to the right engineering team, and we own the whole path a ticket takes: from intake and classification to SLA, escalation and closure. We build our own tools for it: an in-house analytics platform, automations in CRM and Jira, and AI-assisted handling of tickets. You will help us make that path faster, clearer and easier to measure.
Key Responsibilities:
Own and improve the ticket flow between CRM and Jira: statuses, routing, escalation rules between L1, L2 and engineering teams;
Keep ticket classification and SLA targets accurate (issue types, categories, responsible teams) and fix gaps in the data;
Find where tickets get stuck, bounce back or breach SLA, and turn findings into process changes or clear tasks for engineering;
Work with frontline and engineering teams on intake quality: what a good escalation looks like and how to give feedback;
Automate routine steps in CRM procedures and Jira (automation rules, scripts);
Contribute to our internal tools and services (TypeScript / Node.js, Go): features, fixes and integrations, through merge requests and code review;
Help roll out and check AI-assisted ticket handling: what it gets right, where it fails, what to change;
Measure the effect of every change with data, and report it in a clear, short form;
Prepare and maintain documentation and playbooks for L1 and L2.
What you’ll bring:
2+ years in technical support, support operations or a similar role with tiered support (L1/L2/L3) and SLAs;
Solid experience with Jira: workflows, JQL, automation rules, dashboards;
Experience with a CRM or helpdesk system (ticket lifecycle, queues, routing);
SQL for your own analysis: joins, aggregations, working with large tables;
Working with logs and monitoring tools to investigate issues (Datadog, Grafana, Kibana);
Hands-on coding in at least one of: TypeScript / JavaScript, Go, Python (Google Apps Script counts for automation);
Working with Git, merge requests and code review;
Understanding of HTTP, REST APIs and webhooks;
Process thinking: you can map a flow, spot the weak step and change it without breaking the rest;
Clear writing in English (B2): instructions, task descriptions, short reports;
Ownership and autonomy: you drive a change to the end, including agreeing it with other teams.
Nice to have:
Production experience with Node.js / TypeScript or Go services, and Postgres;
Jira administration, Jira Service Management or Assets;
Understanding of ITIL processes;
Google Cloud and BigQuery;
Experience with LLM tools or agents in support: prompts, evaluation, guardrails;
Experience at a fintech company and/or a startup.
What we offer:
Full-time B2B contract
Fully remote setup
Up to 20% tax allowance
22 paid leave days annually
Stock options (ESOP) in a fast-scaling, pre-IPO company
Flexi benefits you can use for wellness, travel, or learning
Work alongside a high-performing, international engineering team in a global fintech unicorn
Location: Yerevan, Remote/Yerevan
Workplace: remote
Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money.
The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.
Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.
Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion.
ServiceDesk is the L1 layer between frontline support and engineering. Frontline agents escalate complex customer cases to us; we resolve them or route them to the right engineering team, and we own the whole path a ticket takes: from intake and classification to SLA, escalation and closure. We build our own tools for it: an in-house analytics platform, automations in CRM and Jira, and AI-assisted handling of tickets. You will help us make that path faster, clearer and easier to measure.
Key Responsibilities:
Own and improve the ticket flow between CRM and Jira: statuses, routing, escalation rules between L1, L2 and engineering teams;
Keep ticket classification and SLA targets accurate (issue types, categories, responsible teams) and fix gaps in the data;
Find where tickets get stuck, bounce back or breach SLA, and turn findings into process changes or clear tasks for engineering;
Work with frontline and engineering teams on intake quality: what a good escalation looks like and how to give feedback;
Automate routine steps in CRM procedures and Jira (automation rules, scripts);
Contribute to our internal tools and services (TypeScript / Node.js, Go): features, fixes and integrations, through merge requests and code review;
Help roll out and check AI-assisted ticket handling: what it gets right, where it fails, what to change;
Measure the effect of every change with data, and report it in a clear, short form;
Prepare and maintain documentation and playbooks for L1 and L2.
What you’ll bring:
2+ years in technical support, support operations or a similar role with tiered support (L1/L2/L3) and SLAs;
Solid experience with Jira: workflows, JQL, automation rules, dashboards;
Experience with a CRM or helpdesk system (ticket lifecycle, queues, routing);
SQL for your own analysis: joins, aggregations, working with large tables;
Working with logs and monitoring tools to investigate issues (Datadog, Grafana, Kibana);
Hands-on coding in at least one of: TypeScript / JavaScript, Go, Python (Google Apps Script counts for automation);
Working with Git, merge requests and code review;
Understanding of HTTP, REST APIs and webhooks;
Process thinking: you can map a flow, spot the weak step and change it without breaking the rest;
Clear writing in English (B2): instructions, task descriptions, short reports;
Ownership and autonomy: you drive a change to the end, including agreeing it with other teams.
Nice to have:
Production experience with Node.js / TypeScript or Go services, and Postgres;
Jira administration, Jira Service Management or Assets;
Understanding of ITIL processes;
Google Cloud and BigQuery;
Experience with LLM tools or agents in support: prompts, evaluation, guardrails;
Experience at a fintech company and/or a startup.
What we offer:
Full-time B2B contract
Fully remote setup
Up to 20% tax allowance
22 paid leave days annually
Stock options (ESOP) in a fast-scaling, pre-IPO company
Flexi benefits you can use for wellness, travel, or learning
Work alongside a high-performing, international engineering team in a global fintech unicorn
Location: Tbilisi, Remote/Tbilisi
Workplace: remote
Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money.
The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.
Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.
Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion.
ServiceDesk is the L1 layer between frontline support and engineering. Frontline agents escalate complex customer cases to us; we resolve them or route them to the right engineering team, and we own the whole path a ticket takes: from intake and classification to SLA, escalation and closure. We build our own tools for it: an in-house analytics platform, automations in CRM and Jira, and AI-assisted handling of tickets. You will help us make that path faster, clearer and easier to measure.
Key Responsibilities:
Own and improve the ticket flow between CRM and Jira: statuses, routing, escalation rules between L1, L2 and engineering teams;
Keep ticket classification and SLA targets accurate (issue types, categories, responsible teams) and fix gaps in the data;
Find where tickets get stuck, bounce back or breach SLA, and turn findings into process changes or clear tasks for engineering;
Work with frontline and engineering teams on intake quality: what a good escalation looks like and how to give feedback;
Automate routine steps in CRM procedures and Jira (automation rules, scripts);
Contribute to our internal tools and services (TypeScript / Node.js, Go): features, fixes and integrations, through merge requests and code review;
Help roll out and check AI-assisted ticket handling: what it gets right, where it fails, what to change;
Measure the effect of every change with data, and report it in a clear, short form;
Prepare and maintain documentation and playbooks for L1 and L2.
What you’ll bring:
2+ years in technical support, support operations or a similar role with tiered support (L1/L2/L3) and SLAs;
Solid experience with Jira: workflows, JQL, automation rules, dashboards;
Experience with a CRM or helpdesk system (ticket lifecycle, queues, routing);
SQL for your own analysis: joins, aggregations, working with large tables;
Working with logs and monitoring tools to investigate issues (Datadog, Grafana, Kibana);
Hands-on coding in at least one of: TypeScript / JavaScript, Go, Python (Google Apps Script counts for automation);
Working with Git, merge requests and code review;
Understanding of HTTP, REST APIs and webhooks;
Process thinking: you can map a flow, spot the weak step and change it without breaking the rest;
Clear writing in English (B2): instructions, task descriptions, short reports;
Ownership and autonomy: you drive a change to the end, including agreeing it with other teams.
Nice to have:
Production experience with Node.js / TypeScript or Go services, and Postgres;
Jira administration, Jira Service Management or Assets;
Understanding of ITIL processes;
Google Cloud and BigQuery;
Experience with LLM tools or agents in support: prompts, evaluation, guardrails;
Experience at a fintech company and/or a startup.
What we offer:
Full-time B2B contract
Fully remote setup
Up to 20% tax allowance
22 paid leave days annually
Stock options (ESOP) in a fast-scaling, pre-IPO company
Flexi benefits you can use for wellness, travel, or learning
Work alongside a high-performing, international engineering team in a global fintech unicorn
Location: Poland, Remote/Poland
Workplace: remote
Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money.
The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.
Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.
Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion.
ServiceDesk is the L1 layer between frontline support and engineering. Frontline agents escalate complex customer cases to us; we resolve them or route them to the right engineering team, and we own the whole path a ticket takes: from intake and classification to SLA, escalation and closure. We build our own tools for it: an in-house analytics platform, automations in CRM and Jira, and AI-assisted handling of tickets. You will help us make that path faster, clearer and easier to measure.
Key Responsibilities:
Own and improve the ticket flow between CRM and Jira: statuses, routing, escalation rules between L1, L2 and engineering teams;
Keep ticket classification and SLA targets accurate (issue types, categories, responsible teams) and fix gaps in the data;
Find where tickets get stuck, bounce back or breach SLA, and turn findings into process changes or clear tasks for engineering;
Work with frontline and engineering teams on intake quality: what a good escalation looks like and how to give feedback;
Automate routine steps in CRM procedures and Jira (automation rules, scripts);
Contribute to our internal tools and services (TypeScript / Node.js, Go): features, fixes and integrations, through merge requests and code review;
Help roll out and check AI-assisted ticket handling: what it gets right, where it fails, what to change;
Measure the effect of every change with data, and report it in a clear, short form;
Prepare and maintain documentation and playbooks for L1 and L2.
What you’ll bring:
2+ years in technical support, support operations or a similar role with tiered support (L1/L2/L3) and SLAs;
Solid experience with Jira: workflows, JQL, automation rules, dashboards;
Experience with a CRM or helpdesk system (ticket lifecycle, queues, routing);
SQL for your own analysis: joins, aggregations, working with large tables;
Working with logs and monitoring tools to investigate issues (Datadog, Grafana, Kibana);
Hands-on coding in at least one of: TypeScript / JavaScript, Go, Python (Google Apps Script counts for automation);
Working with Git, merge requests and code review;
Understanding of HTTP, REST APIs and webhooks;
Process thinking: you can map a flow, spot the weak step and change it without breaking the rest;
Clear writing in English (B2): instructions, task descriptions, short reports;
Ownership and autonomy: you drive a change to the end, including agreeing it with other teams.
Nice to have:
Production experience with Node.js / TypeScript or Go services, and Postgres;
Jira administration, Jira Service Management or Assets;
Understanding of ITIL processes;
Google Cloud and BigQuery;
Experience with LLM tools or agents in support: prompts, evaluation, guardrails;
Experience at a fintech company and/or a startup.
What we offer:
Full-time B2B contract
Fully remote setup
Up to 20% tax allowance
22 paid leave days annually
Stock options (ESOP) in a fast-scaling, pre-IPO company
Flexi benefits you can use for wellness, travel, or learning
Work alongside a high-performing, international engineering team in a global fintech unicorn
УдалённоTallinn, Estonia
УдалённоZagreb, Croatia
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ОфисLimassol, Cyprus; EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family; Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free
УдалённоRome, Italy
УдалённоMilano, Italy
УдалённоJapan
United States of America
seniorГеография найма не уточнена
УдалённоUnited States; Serve as a named principal of Kraken Securities LLC and act as an operational control point — including dual-approval (“four eyes”) sign-off on transactions and asset movements, with coverage across time zones; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
San Francisco, CA | New York City, NY
УдалённоseniorМожно работать из любой страны
seniorLondon; We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities