Location: Dallas
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We are looking to hire a Deal Operations Analyst to support Harvey AI’s growing global sales organization. This role sits at the center of quote-to-cash execution, partnering closely with Sales, Deal Desk, Finance, and Legal to ensure deals are accurately structured, approved, and closed.
This is a hands-on operational role for someone who enjoys being close to the deal flow, solving process issues in real time, and helping scale systems and workflows as the business grows.
WHAT YOU'LL DO
- Review, validate, and process customer orders to ensure accuracy, compliance with pricing and contracting policies, and readiness for booking and billing
- Support Sales reps with Salesforce (SFDC) opportunity management, quoting workflows, and deal hygiene
- Manage and triage a Deal Operations ticketing queue, ensuring timely responses and clear communication with stakeholders
- Act as a frontline support resource for SFDC and CPQ-related questions from Sales
- Assist with CRM and CPQ enhancements, including:
- gathering and drafting business requirements
- supporting user acceptance testing (UAT) and QA
- helping roll out new workflows, fields, or guardrails
- Contribute to sales and deal desk enablement, including documentation, process guides, and training support
- Identify recurring issues or inefficiencies in quote-to-cash processes and surface recommendations for improvement
WHAT YOU HAVE
- 2-4+ years of experience in Sales Operations, Deal/Order Operations, Revenue Operations, or Order Management
- Strong attention to detail and comfort working with complex deal structures
- Working knowledge of Salesforce (SFDC) as a CRM, including opportunity and quoting workflows
- Exposure to CPQ tools (e.g., Salesforce CPQ, DealHub, Ironclad CLM, or similar), with a basic understanding of how pricing and approvals are operationalized
- Experience managing or working within a ticketing or queue-based support model (e.g., Zendesk, Jira, Salesforce cases, or similar)
- Prior involvement in CRM/CPQ projects or enhancements, such as documenting requirements, participating in testing, or supporting system rollouts
- Ability to communicate clearly with Sales, Finance, Legal, and Operations stakeholders
- Comfortable operating in a fast-paced, evolving environment where processes are still being defined
COMPENSATION
$108,300 - $148,950 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-TM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Chicago
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We are looking to hire a Deal Operations Analyst to support Harvey AI’s growing global sales organization. This role sits at the center of quote-to-cash execution, partnering closely with Sales, Deal Desk, Finance, and Legal to ensure deals are accurately structured, approved, and closed.
This is a hands-on operational role for someone who enjoys being close to the deal flow, solving process issues in real time, and helping scale systems and workflows as the business grows.
WHAT YOU'LL DO
- Review, validate, and process customer orders to ensure accuracy, compliance with pricing and contracting policies, and readiness for booking and billing
- Support Sales reps with Salesforce (SFDC) opportunity management, quoting workflows, and deal hygiene
- Manage and triage a Deal Operations ticketing queue, ensuring timely responses and clear communication with stakeholders
- Act as a frontline support resource for SFDC and CPQ-related questions from Sales
- Assist with CRM and CPQ enhancements, including:
- gathering and drafting business requirements
- supporting user acceptance testing (UAT) and QA
- helping roll out new workflows, fields, or guardrails
- Contribute to sales and deal desk enablement, including documentation, process guides, and training support
- Identify recurring issues or inefficiencies in quote-to-cash processes and surface recommendations for improvement
WHAT YOU HAVE
- 2-4+ years of experience in Sales Operations, Deal/Order Operations, Revenue Operations, or Order Management
- Strong attention to detail and comfort working with complex deal structures
- Working knowledge of Salesforce (SFDC) as a CRM, including opportunity and quoting workflows
- Exposure to CPQ tools (e.g., Salesforce CPQ, DealHub, Ironclad CLM, or similar), with a basic understanding of how pricing and approvals are operationalized
- Experience managing or working within a ticketing or queue-based support model (e.g., Zendesk, Jira, Salesforce cases, or similar)
- Prior involvement in CRM/CPQ projects or enhancements, such as documenting requirements, participating in testing, or supporting system rollouts
- Ability to communicate clearly with Sales, Finance, Legal, and Operations stakeholders
- Comfortable operating in a fast-paced, evolving environment where processes are still being defined
COMPENSATION
$108,300 - $148,950 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-TM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Задачи:
— поддержание надежности сети через автоматизацию и реагирование на инциденты.
Требования:
— опыт работы с SNMP, Juniper, Arista, ThousandEyes, RoCE, MPLS, Grafana, Prometheus, VXLAN, Python, NetFlow, Telemetry, RDMA, EVPN, BGP.
Условия:
— работа в офисе в Сан-Франциско, Калифорния, США.
Зарплата: $165,000 - $200,000 в год.
ОфисseniorSan Francisco
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Location: Canada
About the Role
You will be the person who makes our AI better at selling. You will read its conversations, notice what is working and what is not, and change the instructions it follows so the next thousand conversations go better.
You do not need to know everything on day one. We will teach you our tools, our playbooks and how to write and test prompts. What we cannot teach is the instinct for conversations, a feel for sales, and the curiosity to dig into the data and ask why.
What You'll Do
Review AI-drafted text messages each day, and approve, edit or rewrite them before they send.
Spot patterns across conversations, such as an opener that gets replies but no orders, and figure out the cause.
Update each brand's prompts and playbook to fix problems at the source, then test the change before it goes live.
Respond to brand requests and turn them into playbook updates.
Help launch new brands: deep research on their brand, write the persona and opening messages, and check that offers work.
Run and track A/B tests, and report what won.
Requirements
You read people well. From one text you can tell whether a shopper is ready to buy, has a question, or is done, and you reply the way a real person would.
You have sales instinct. You answer an objection and then ask for the sale, without arguing or pushing the customer away.
You are curious about data. You can open a table of conversations and ask the right questions: how many, compared to what, at which brand, since when. You notice when a number looks off and go find out why.
You fix the cause, not the symptom. When the AI says something wrong, you look for the reason (a missing fact, a vague rule, two rules that conflict) and fix the instruction so it does not happen again.
You are comfortable with AI tools. You use ChatGPT, Claude or similar tools regularly and understand that how you ask shapes what you get back.
You are online. These are live conversations. You are responsive during working hours and quick to pick things up in Slack.
You learn fast and like feedback. You pick up new tools quickly and want to get better each week.
Nice to Have
Experience in sales (SDR, BDR, retail or any role with a close rate), customer support, or live chat.
Experience at a DTC brand or ecommerce agency.
Familiarity with Shopify, Klaviyo, Postscript or similar tools.
Spreadsheet skills, or basic SQL.
Something you have built or automated with AI on your own.
What We'll Teach You
Our console, approval queue and playbook system.
How to write, test and ship prompt changes.
Shopify basics, discount codes and how they combine.
How we run and read A/B tests.
Location: New York, NY, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
About the Role
Fanatics Betting & Gaming is hiring a Sr. Manager, Strategy & Operations to work directly with VIP leadership on how we acquire, grow the loyalty of, and retain our highest-value customers.
This is a strategy and operations role built around owning outcomes end to end: from the strategy itself through execution to the measurable results it drives. The person in this role will use AI and technology as core working tools to help build the experiences that make our top customers choose Fanatics, whether they're playing or trading, over any other option in the market.
What you'll do
Partner directly with VIP leadership to define and execute strategy for acquiring, growing the loyalty of, and retaining top-tier customers
Run a variety of concurrent projects spanning analysis, strategy, partnerships, and hands-on build work, shifting between them as priorities shift
Own outcomes end to end: from strategy design through execution through measurable results
Learn the business inside and out, understand what actually drives our customers, and use that understanding to shape what gets built and why
Use AI and technology as core working tools to build models, analyses, and workflows that improve how the VIP team identifies, engages, and serves high-value customers
Work cross-functionally with Data, Product, Engineering, and Marketing to ship VIP initiatives
Operate within a highly regulated environment, with sound judgment on responsible gaming considerations built into strategic and operational decisions
Who you are
5-8 years of experience, with a technical or engineering-adjacent background
AI-native: you use AI tools daily, not occasionally, and can point to something you personally built or shipped with them, along with a measurable outcome, not just a tool you used
Comfortable with ambiguity, moving fast, and making calls with incomplete information in a high-growth environment
Able to move fluidly across different types of work, analytical, operational, relationship-driven, technical, prioritizing across competing demands and following through to completion rather than moving on once the interesting part is done
Able to drive outcomes across teams without formal authority, through persistence, relationship-building, and clear prioritization, not just by waiting for alignment
Bias toward speed and execution: moves fast, removes blockers, and keeps initiatives moving even when the path isn't fully defined
Data fluency: understands how our systems and data structures work, SQL or Python experience expected, not just reliance on AI to generate answers
Excellent communicator who can work directly with senior leadership
Demonstrated ability to scope a problem and strategy, not just execute a spec, including identifying what actually matters to the end user or business before building
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$133,000
—
$167,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Remote
Workplace: Remote
Our Team
Dandelion Health unlocks a layer of unexplored clinical depth that has been previously inaccessible at scale. By combining all the raw multimodal data from community health systems with validated AI models, we deliver regulatory-grade scientific insights and products that give teams the evidence to design better trials, enroll the right patients, and generate AI-powered insights that drive confident decisions across the development and commercial lifecycle.
Your Role
You are an experienced project manager who drives complex work across teams and organizations you don’t control. You plan carefully, communicate clearly with engineers and executives alike, and treat documentation and tracking as core infrastructure, not an afterthought.
In this role, you’ll work closely with engineering, privacy, and data teams at Dandelion and at our health system partners. You will: (i) oversee the execution of data extraction and de-identification across our health system partners, keeping deliveries on time, and (ii) serve as the primary point of contact for those partners, managing day-to-day project operations and communication.
You’ve led large, multi-stakeholder projects and know how to move work forward without direct authority. You spot problems early, map out options before they’re needed, and document your learnings. You understand data well enough to scope extractions, catch quality issues, and work within privacy and compliance constraints.
You will report directly to the Chief Network Officer.
Responsibilities
- Develop and execute comprehensive data extraction roadmaps across multiple health systems, including building business cases for net-new data sources and adjusting schedules, as needed, to ensure timely completion.
- Build strong, long-lasting relationships with our health system partners across functional areas and serve as the operations main point of contact for the Dandelion partnership.
- Work autonomously, driving and influencing cross functional internal and external data and engineering teams.
- Foster a collaborative team environment and motivate team members to achieve project goals.
- Identify potential risks and develop mitigation strategies to minimize impact.
- Maintain comprehensive documentation, including status reports, timelines, and resource plans that can be easily tailored to various stakeholder audiences.
- Prepare and present progress reports to stakeholders and executive leadership.
Skills & Requirements
- Proven track record of successful large-scale project management: Oversee the entire lifecycle of a project, including initiating programs, driving delivery, and providing support when issues arise. Experience anticipating and adapting to change easily and swiftly.
- A builder’s mindset toward operations: You’ve used AI tools to remove manual work from project management, such as automating recurring partner reporting, drafting stakeholder updates, or synthesizing inputs across multiple teams’ roadmaps.
- Technical expertise: Experience working with engineering and data science teams, exposure to JIRA, Salesforce, project management tools, and Microsoft Excel.
- Cross-functional communications: Ability to “speak everyone’s language” by quickly understanding each stakeholder’s objectives, motivations, restrictions, and dependencies.
- Self-motivation: Goal-oriented, and able to work independently or as part of a team.
- Willingness to travel, as needed, to Dandelion’s five health system partners.
Team Benefits
- Remote work and flexible hours. Availability needed for meetings, which we try to keep to a healthy minimum
- Complete wellness benefits including healthcare, dental, vision, PTO, sick days and more. Ask for details
- Professional development days to build your skills
- Collegial work environment
- Academic bent towards inquiry and problem solving but start-up speed and flexibility
- Great balance of focus time to work on projects but easy to access team members to discuss issues and work collaboratively
- Dandelion is a mission-driven company that is focused on improving patient care
Location: Limassol, Cyprus
Workplace: fully
Sumsub
is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets.
Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, and Kaizen Gaming.
Sumsub is recognized as a Great Place To Work® in the US and rated 4.5 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging.
We’re looking for an
Accountant & Financial Operations Specialist
to support day-to-day accounting, maintain accurate financial records, and improve business operations through better workflows and automation. You’ll also help deliver a timely month-end close across Sumsub’s international entities.
What You’ll Be Doing:
Review and record client invoices, checking supporting documents, approvals, and account coding.
Reconcile bank accounts, client balances, and general ledger accounts, investigating and resolving discrepancies.
Support the month-end close, including journal entries, accruals, third-party payments, and bad debt provisions.
Communicate directly with clients and work with CSM, Sales Operations, Billing and Legal teams to obtain missing information and documentation.
Prepare schedules and supporting documents for reporting and audits, working with colleagues and external auditors.
Manage your own improvement initiatives from identifying an opportunity to implementing a solution.
Work closely with the automation team, providing clear requirements and helping automate accounting workflows, reconciliation templates, and other operational processes.
About You:
You have practical accounting or financial manager experience, including transaction posting, reconciliations, and month-end close.
You understand double-entry bookkeeping, accruals, prepayments, and financial statements.
You’ve worked with accounting software or ERP systems such as NetSuite, Oracle, or SAP.
You’re confident using Excel or Google Sheets, including formulas, lookups, and pivot tables.
You’re accurate, organised, and comfortable working to deadlines.
You have good written and spoken English.
You take initiative, solve problems, and look for ways to make processes more efficient.
You’re interested in using AI and automation to improve day-to-day work.
Experience in an international or SaaS/fintech company, or with multiple entities or currencies, is a plus.
Experience at a Big Four firm is a plus.
What We Offer:
Remote-first, trust-based culture.
Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours.
True flexibility.
We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team.
Extra time off.
Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal.
Work that matters.
Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online.
Compensation.
We offer fair and transparent pay, benchmarked to the market.
Truly global.
We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide.
Growth built in.
Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums.
Celebrating your big moments.
We are proud to support you through life’s biggest journeys with dedicated financial bonuses for both marriage and welcoming a new baby to your family.
Team offsites.
Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together.
Getting you set up.
We make sure you have access to the tools and hardware you need to do your work well.
Friendly by design.
Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun.
The hiring stages:
TA screening -> Hiring Manager Interview -> Assignment -> Final Interview.
Sounds like a great opportunity for your career development? Then go ahead and apply!
We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.
This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location. For this reason, a single universal salary range is not included in this job posting.
The applicable work location will be confirmed early in the recruitment process, and the relevant compensation information for that location will be shared in writing, in line with local requirements.
Задачи:
— Управление инфраструктурой серверов MT4/MT5.
Требования:
— Опыт работы 5+ лет в управлении серверной инфраструктурой MT4/MT5.
Условия:
— Работа в офисе в Лимассоле, Кипр.
— Годовая зарплата от 65 000 до 90 000 евро брутто.
Если заинтересованы, можно отправить сообщение напрямую или откликнуться по адресу jobs@ugrow.com.cy.
FFINWAY Securities LTD, functioning as the operational branch of TFOS, seeks a meticulous and proactive Securities Operations Officer to join their Cyprus team. The role involves managing both exchange-traded and OTC securities transactions, ensuring precise processing and reconciliation of operational tasks. Additionally, the officer will play a part in enhancing and automating business workflows. Candidates must possess strong analytical abilities, keen attention to detail, and be capable of thriving in a dynamic financial services setting.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title: CPT-11649 Acquisition & Executive Operations Assistant Virtual Assistant
Independent Contractor – CPT-11649 Acquisition & Executive Operations Assistant Virtual Assistant/Business Support VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A U.S.-based holding company is seeking a full-time Acquisition & Executive Operations Assistant Virtual Assistant to support business-owner outreach, acquisition administration, executive operations, and occasional personal administrative tasks.
Acquisition outreach will remain the primary responsibility, comprising approximately half of the role. The VA will conduct professional follow-ups with business owners who have already received company outreach, determine whether they are open to a brief introductory conversation with the client, and schedule qualified introductory meetings.
The remaining responsibilities will include acquisition administration, meeting preparation and follow-up, inbox and calendar support, vendor communications, invoicing follow-ups, document organization, research, and occasional personal executive assistance.
This is not a lead-generation, high-pressure sales, or closing position. Target lists, outreach processes, scripts, SOPs, and training will be provided. The focus is on professional communication, relationship management, sound judgment, accurate documentation, and reliable execution.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Business Owner Outreach & Appointment Setting
Contact business owners who have previously received company outreach using established scripts, procedures, and target lists.
Conduct professional follow-up calls using a mature, respectful, and relationship-oriented approach.
Determine whether business owners are open to a brief introductory conversation with the client, without directly asking whether they are interested in selling their business.
Schedule qualified introductory meetings with the client following established outreach procedures.
Maintain protected calling blocks from
8:00 AM–11:30 AM and 1:00 PM–3:00 PM CT
.
Maintain a minimum of
30 outbound dials per day once fully ramped
.
Document call outcomes, meaningful conversations, objections, follow-up requirements, and next steps.
Handle routine questions professionally while avoiding discussions or negotiations regarding transaction terms.
Escalate questions regarding
valuation, financing, deal terms, or timing
directly to the client rather than addressing them independently.
Maintain a calm, professional, and consultative communication style.
Prioritize acquisition outreach over administrative responsibilities when competing priorities arise.
Use a natural, conversational, and relationship-oriented approach when following up with business owners; avoid aggressive or high-pressure sales tactics.
Explain the purpose of the outreach and determine whether the business owner is open to a confidential introductory conversation with the client.
Record business owners’ interest, objections, preferred follow-up timing, and next steps to support future outreach.
Prioritize qualified introductory meetings over call volume alone, focusing on business owners who are genuinely open to discussing a potential acquisition.
Relationship Management & Follow-Up
Follow up with business owners according to established outreach sequences.
Maintain professional relationships with business owners through consistent and relationship-oriented communication.
Confirm and maintain accurate owner names, direct contact information, and preferred communication methods.
Record interest, timing, objections, communication history, and appropriate next steps.
Schedule future follow-ups as appropriate.
Coordinate meeting confirmations and reminder communications.
Maintain accurate follow-up schedules and ensure outstanding communications are completed on time.
Acquisition Administration
Maintain accurate acquisition and outreach records, contact information, follow-up schedules, and appointment details.
Update tracking systems with call outcomes, activity notes, dispositions, and next steps.
Assist with broker correspondence and other acquisition-related communications.
Organize acquisition and deal-related documents and maintain orderly records.
Support research on companies, owners, business contacts, and other relevant information.
Assist with post-meeting correspondence, record updates, and tracking of outstanding action items.
Verify business ownership, officer information, business addresses, and contact details using relevant public websites, registries, and other reliable sources.
Record the source or supporting evidence for material company and ownership details so that research findings can be reviewed and verified.
Resolve assigned research tasks and verify relevant information before proceeding with outreach.
Pre-Meeting Briefs & Post-Meeting Follow-Up
Prepare a concise, standardized briefing before each acquisition-related meeting.
Include relevant
company background, owner information, previous correspondence, business details, and suggested discussion questions
.
Ensure relevant information is properly organized before scheduled acquisition conversations.
Assist with follow-up correspondence after meetings.
Update applicable records and track outstanding tasks, commitments, and next steps.
Executive & General Business Support
Assist with inbox organization and routine email correspondence.
Manage calendar coordination, scheduling, appointments, and meeting-related administrative tasks.
Coordinate routine communications with vendors and other external contacts.
Assist with invoicing follow-ups and related administrative tracking.
Perform research and other general business support tasks as directed.
Provide additional executive administrative support while ensuring acquisition outreach remains the priority.
Personal Executive Assistance
Provide occasional administrative assistance with:
Travel research and coordination
Reservations
Appointment scheduling
Property research
Other reasonable executive administrative tasks as directed.
LinkedIn & Referral Relationship Support
Draft professional LinkedIn outreach and follow-up messages for the client's review.
Track LinkedIn replies, follow-ups, and next steps.
Maintain organized records of LinkedIn activity.
The client will send LinkedIn messages directly from their own account.
Assist with relationship-building initiatives involving professional referral sources, including
business brokers, CPAs, attorneys, and other relevant business professionals
.
Daily Reporting
Prepare a structured end-of-day executive summary covering:
Outreach activity
Meaningful business-owner conversations
Scheduled meetings
Pending follow-ups
Completed administrative tasks
Outstanding action items
Matters requiring the client's attention.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Mid- to Senior-level experience required.
At least 1 year of U.S.-focused B2B outbound calling or appointment-setting experience required.
Excellent spoken and written English required.
Strong, mature, and professional phone presence required.
Strong phone communication and rapport-building skills required.
Experience communicating with U.S. business owners or senior decision-makers strongly preferred.
CRM/contact-management and detailed activity-tracking experience required.
Appointment setting and recurring follow-up experience required.
Executive administrative experience strongly preferred.
Experience with inbox and calendar management, research, meeting preparation, and business correspondence preferred.
Strong organizational skills and attention to detail required.
Ability to exercise professional judgment and appropriately escalate sensitive acquisition-related questions required.
Business development, account management, or customer relationship experience strongly preferred.
Business acquisitions or investment experience is a plus, but not required.
Ability to handle sensitive business, acquisition, and personal information with discretion and confidentiality.
Willingness to sign and comply with the client's required Non-Disclosure Agreement (NDA) before beginning the engagement.
IDEAL CANDIDATE PROFILE
The ideal candidate is a mature, polished, and dependable professional who combines
U.S.-focused B2B calling experience with strong executive administrative capabilities
. The candidate should be:
Confident, mature, and professional when communicating over the phone.
Comfortable speaking with U.S. business owners and senior decision-makers.
A strong listener with excellent rapport-building abilities and a natural, relationship-oriented communication style.
Experienced with B2B calling but not focused exclusively on high-pressure outbound sales.
Able to exercise good professional judgment and recognize when sensitive questions should be escalated.
Highly organized and dependable with recurring follow-ups, scheduling, documentation, and administrative responsibilities.
Comfortable balancing acquisition outreach with executive administrative responsibilities while consistently prioritizing outreach.
Detail-oriented when preparing meeting briefs, maintaining records, and tracking outstanding action items.
Comfortable working toward measurable activity and appointment-setting goals.
Strong in both written and verbal business communication.
Discreet and trustworthy when handling confidential acquisition, business, and personal information.
Adaptable and interested in supporting broader business-development and executive operations responsibilities over time.
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
GitHub Issues
for daily call sheets, outreach tracking, and activity logging via comments. Training will be provided; no coding experience is required.
Google Workspace
, including Gmail, Google Calendar, Google Sheets, and related productivity tools.
VoIP phone platform/number provided or designated by the client.
Microsoft Excel / Google Sheets.
Video conferencing tools.
LinkedIn for drafting outreach messages and tracking replies. Messages will be sent directly by the client through the client's own account.
Work Schedule
Contracted Hours per Week: 40 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 8:00 AM–5:00 PM CT (1-Hour Unpaid Lunch from 12:00 PM–1:00 PM CT)
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
Contracted Hours per Week: 40 hours/week
Daily Working Time: 8:00 AM–5:00 PM CT (1-Hour Unpaid Lunch from 12:00 PM–1:00 PM CT)
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Native or Near-Native English Accent Required)
REGION PREFERENCES: Offshore or Nearshore
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Maryland; Massachusetts; Virginia; Connecticut; Georgia; Pennsylvania; New Hampshire
Workplace: Remote
The Business Operations team sits within Finance and partners across Chainalysis to strengthen how the company plans, makes decisions, and executes. Combining analytical rigor with practical operating judgment, the team helps leaders translate company priorities into clear plans, effective operating rhythms, and measurable outcomes. As Chainalysis continues to evolve, Business Operations also helps build the processes and ways of working that enable teams to scale and adapt.
You’ll join a close-knit, highly cross-functional team working with partners across Finance, R&D, go-to-market, Legal, Security, and beyond. The team takes on high-priority work across the business, often creating structure where approaches are still taking shape, and helps teams align and move change forward. This role offers broad exposure to Chainalysis and the opportunity to help shape how the company operates through its next stage of growth.
In this role, you’ll:
As a Senior Business Operations Analyst at Chainalysis, you will be a strategic operator and connective tissue across leadership and functions - helping translate company priorities into clear plans, operating rhythms, and measurable outcomes. You’ll partner with leaders across Finance, Product, Engineering, Sales, Marketing, Customer Success, and other teams to improve how the business plans, makes decisions, and executes.
You’ll support high-priority, cross-functional initiatives end to end: framing ambiguous problems, developing analyses and recommendations, aligning stakeholders, establishing milestones and governance, and driving follow-through. You’ll help run planning and business review cadences, build KPI reporting and insights, improve processes and systems, and support change initiatives such as pricing and packaging, go-to-market readiness, product launches, and organizational or operating-model changes.
We are looking for candidates with:
- 5+ years of proven experience in business operations, strategy and operations, ideally in a fast-paced technology environment.
- Strong project and program management skills, including prioritization, stakeholder management, and attention to detail.
- Strong analytical and problem-solving skills, with the ability to translate data into insights, recommendations, and decisions.
- Excellent written and verbal communication skills, including the ability to create executive-ready narratives and materials.
- Demonstrated ability to lead cross-functional initiatives from problem definition through implementation and measurable outcomes.
- Supporting annual or quarterly planning, operating cadences, business reviews, resource allocation, or strategic planning processes.
- Establishing KPIs, building performance dashboards, and using data to identify trends, risks, and opportunities.
- Ability to drive clarity in ambiguity, influence without authority, and demonstrate resilience in a dynamic environment.
- Curious, adaptable, and motivated to learn quickly, challenge assumptions, and make the company and team better.
Nice to have experience:
- Supporting pricing and packaging, go-to-market or commercialization initiatives, product launches, or broader change-management efforts.
- Management consulting, finance, program management in Tech, FinTech, Blockchain other similar.
- Familiarity with business intelligence, data, and collaboration tools; experience with Jira, Confluence, Databricks, spreadsheets, SQL, and/or AI-powered tools.
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: San Francisco Bay Area, USA
Workplace: Hybrid
Why work at Higgsfield AI?
We're the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, and powering 390 of Fortune 500 brands. We’re building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn’t just moving fast, but rewriting what fast looks like.
About the Role
Operating Principals are Higgsfield’s general problem solvers. They work directly with the CEO and senior executives on the company’s key initiatives — owning several projects at a time, with no fixed lane: a new market this month, a broken process or a stalled product launch the next. The job is to take an undefined problem from zero to a working outcome, hand it off, and move to the next one.
What You’ll Be Doing
- Identifying new growth and revenue opportunities across products, markets, and partners.
- Building and optimising processes that can scale with a company growing this fast.
- Leading and executing priority company initiatives end to end — analysis, decision, execution, follow-through.
- Pulling engineering, product, growth, and partnerships into one plan and unblocking whatever stalls.
- Preparing the numbers, models, and one-pagers behind leadership, board, and investor decisions.
Scope
- Based in San Francisco, with regular trips to Almaty and travel to partners and markets as projects require.
- Direct access to the CEO; high ownership, minimal process — no team underneath, no playbook.
What You’ll Need
- A degree from a top-tier university — ideally STEM or another highly quantitative field.
- A track record of outstanding achievement in several different areas — olympiads, case competitions, elite scholarships, building something that worked.
- 3–5 years of experience, including at least 2 years in a top-tier strategy consultancy, investment bank / PE, Big Tech, or a fast-growing global technology company.
- Experience working abroad, as an expat, or inside a global organisation as a non-native speaker.
- A solid track record of taking ownership and leading complex projects end to end.
- The ability to break complex problems into smaller, actionable ones and enjoy working with data.
- Writing and presenting at a level that goes straight to the board or a Fortune 500 partner without editing.
- Natural curiosity, speed, and a will to make an impact.
- Right to work in the US; based in San Francisco or ready to relocate.
Nice to Have
- A chief-of-staff, founder’s-office, or BizOps stint after consulting / banking.
- Hands-on experience with SQL, Python, or Gen AI tooling.
- Background in AI, consumer tech, or media.
Screening / Interview Topics
- Hardest Problem Owned – an ambiguous project taken from zero to outcome, and what the candidate personally did
- Cross-Functional Delivery – moving engineering, product, and business teams without formal authority
- Analytical Depth – building and defending a model or business case under time pressure
- Executive Communication – a board deck, investor update, or CEO memo they wrote themselves
- Pace & Ambiguity – handling a priority flip mid-project
What We Offer
- Competitive base salary in USD, based on your experience, skills, and the scope of the role.
- Equity participation through the company’s stock option program, giving you the opportunity to share in Higgsfield’s long-term growth.
- A highly collaborative, fast-paced environment where you can work directly with experienced leaders and have a meaningful impact on the product and company.
- Opportunities for professional growth, ownership, and career development as the company scales.
- Company-provided equipment, meals, transportation, or other office benefits.
Location: Kuala Lumpur, Malaysia
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
As OKX US continues to grow, we are looking for a Support Operations Lead to join our Business Management team, with a focus on leading and coaching our global Customer Support (CS) function to better serve OKX users. Rather than being a direct member of the CS team, you’ll work alongside Operations, Compliance, Product, and Marketing stakeholders to uplift the quality, efficiency, and regulatory compliance of our offshore CS agents.
You’ll act as a subject matter expert (SME) for all things within the customer support experience — helping offshore agents understand local customer expectations, regulations, and how to handle issues with care and accuracy. This is a strategic and high-impact role, laying the groundwork for improved CS experience and potentially a local team in the future.
What You’ll Be Doing
Represent the voice of the customer within the business and act as SME for support needs, regulations, and expectations.
Coach and guide offshore CS teams to improve handling of tickets, especially regulatory-sensitive cases (e.g., scam/fraud, ID verification).
Partner with local Compliance, Operations, and Legal to ensure offshore CS agents are trained and updated on local regulatory requirements.
Manage high-priority and escalated customer cases in collaboration with offshore agents and local teams.
Liaise with Customer Due Diligence (CDD) teams to improve KYC/AML workflows for customers and reduce customer friction.
Act as SME for OKX Card support operations — guiding offshore CS on dispute handling, chargeback processes, and cardholder issue resolution in line with card program compliance requirements.
Work closely with Product and Marketing teams to proactively inform CS of upcoming campaigns, changes, or product launches that may drive ticket volume.
Identify operational pain points in the customer journey and work cross-functionally to resolve or escalate them.
Develop SOPs, quick guides, and training materials to help offshore agents respond more effectively to users.
Track key CS metrics such as resolution time, CSAT, and escalation volume to measure success and identify improvement areas.
If the business moves toward a local CS team in the future, help scope, plan, and build this function from the ground up.
What We Look For In You
Experience & Industry Knowledge
5+ years of experience in customer operations, customer experience, or support leadership, ideally within fintech, crypto, or financial services.
Solid understanding of US financial regulation, consumer protection expectations, and AML/KYC processes.
Experience working with or leading offshore support teams in a high-growth or regulated environment.
Exposure to customer-centric operations functions — blending support, risk, compliance, and product feedback loops.
Skills & Competencies
Strong leadership and coaching ability, with a focus on raising offshore team performance without direct line management.
Excellent stakeholder management skills — ability to work across compliance, product, marketing, and support teams.
Operationally minded — you're a problem-solver who can turn user pain points into action plans.
Process-driven — capable of designing and implementing SOPs and knowledge base content.
Excellent communicator — able to distill regulatory complexity into practical CS guidance.
Analytical — confident using data and KPIs to improve customer outcomes and support operations.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
As OKX US continues to grow, we are looking for a Support Operations Lead to join our Business Management team, with a focus on leading and coaching our global Customer Support (CS) function to better serve OKX users. Rather than being a direct member of the CS team, you’ll work alongside Operations, Compliance, Product, and Marketing stakeholders to uplift the quality, efficiency, and regulatory compliance of our offshore CS agents.
You’ll act as a subject matter expert (SME) for all things within the customer support experience — helping offshore agents understand local customer expectations, regulations, and how to handle issues with care and accuracy. This is a strategic and high-impact role, laying the groundwork for improved CS experience and potentially a local team in the future.
What You’ll Be Doing
Represent the voice of the customer within the business and act as SME for support needs, regulations, and expectations.
Coach and guide offshore CS teams to improve handling of tickets, especially regulatory-sensitive cases (e.g., scam/fraud, ID verification).
Partner with local Compliance, Operations, and Legal to ensure offshore CS agents are trained and updated on local regulatory requirements.
Manage high-priority and escalated customer cases in collaboration with offshore agents and local teams.
Liaise with Customer Due Diligence (CDD) teams to improve KYC/AML workflows for customers and reduce customer friction.
Act as SME for OKX Card support operations — guiding offshore CS on dispute handling, chargeback processes, and cardholder issue resolution in line with card program compliance requirements.
Work closely with Product and Marketing teams to proactively inform CS of upcoming campaigns, changes, or product launches that may drive ticket volume.
Identify operational pain points in the customer journey and work cross-functionally to resolve or escalate them.
Develop SOPs, quick guides, and training materials to help offshore agents respond more effectively to users.
Track key CS metrics such as resolution time, CSAT, and escalation volume to measure success and identify improvement areas.
If the business moves toward a local CS team in the future, help scope, plan, and build this function from the ground up.
What We Look For In You
Experience & Industry Knowledge
5+ years of experience in customer operations, customer experience, or support leadership, ideally within fintech, crypto, or financial services.
Solid understanding of US financial regulation, consumer protection expectations, and AML/KYC processes.
Experience working with or leading offshore support teams in a high-growth or regulated environment.
Exposure to customer-centric operations functions — blending support, risk, compliance, and product feedback loops.
Skills & Competencies
Strong leadership and coaching ability, with a focus on raising offshore team performance without direct line management.
Excellent stakeholder management skills — ability to work across compliance, product, marketing, and support teams.
Operationally minded — you're a problem-solver who can turn user pain points into action plans.
Process-driven — capable of designing and implementing SOPs and knowledge base content.
Excellent communicator — able to distill regulatory complexity into practical CS guidance.
Analytical — confident using data and KPIs to improve customer outcomes and support operations.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Tbilisi, Georgia
Workplace: Hybrid
ABOUT US
Pave Bank Georgia is a licensed commercial bank serving corporate clients. We are building a modern, technology-driven bank and are looking for an IT Operations Specialist to keep our people and equipment running smoothly.
ABOUT THE ROLE
You will own the day-to-day IT operations of our Tbilisi office: buying the right equipment, setting up accounts for new joiners, and making sure every device works as it should.
KEY RESPONSIBILITIES
- Manage IT procurement: source, compare, and order hardware, software, and licenses in line with budget and internal policies.
- Handle account setup and offboarding: create, configure, and remove user accounts, access rights, and devices for employees.
- Maintain hardware: set up, troubleshoot, repair, and track laptops, monitors, printers, phones, and other office equipment.
- Keep an up-to-date inventory of IT assets and licenses.
- Provide first-line IT support to colleagues and escalate issues to vendors when needed.
- Work with Security and other teams to make sure IT processes follow banking standards.
REQUIREMENTS
- At least 2 years of experience in IT operations, IT support, or a similar role.
- Fluent English, written and spoken. This is a must.
- Fluent English, written and spoken. This is a must.
- Hands-on experience with hardware setup, maintenance, and troubleshooting.
- Experience with user account and access management.
- Organized, reliable, and able to manage several requests at once.
NICE TO HAVE
- Experience in a bank or another financial institution.
- Familiarity with IT security practices in a regulated environment.
WORKING CONDITIONS
- Full-time position, working from our Tbilisi office.
- This role requires full commitment: candidates must not hold another job alongside this position.
Location: Berlin, Germany
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Wolt is looking for a Senior Software Engineer to join our Operations Foundations team. The team sits within the DoorDash Client and AI Development group and is responsible for the foundation that hundreds of engineers across Wolt, DoorDash, and Deliveroo rely on to build internal operations and engineering tools. Our platform hosts 300+ micro-frontends (MFEs) used to operate every part of the business.
About the Team
Our team is focused on building a scalable, reliable, and high-quality internal tooling platform that supports Wolt, DoorDash, and Deliveroo’s operations and business.
The team plays an important role in improving how engineers and non-engineers alike build, test, and ship software across the organization. Our biggest focus is building a software factory: the platform where AI agents take changes from task to merged PR safely and reliably, without lowering the quality bar. We do this through harness engineering: the context, tooling, verification, and evals that let agents work autonomously, built on our foundations in reusable libraries and micro-frontend architecture.
It’s an exciting time to join because the team has strong ownership and a broad technical impact.
About the Role
We’re looking for a Senior Software Engineer who can take ownership of complex technical initiatives across frontend, backend, infra and agentic development domains. In this role, you’ll build scalable, maintainable solutions that support multiple product teams and business areas.
Success in this role means becoming a trusted technical owner who consistently delivers reliable solutions and helps the team execute more effectively. Six months into the role, we’d expect you to be independently leading technical initiatives and contributing meaningfully to architecture and delivery planning.
This role offers the opportunity to solve challenging engineering problems with visible impact across the business. It’s especially exciting for someone who enjoys combining product engineering with platform thinking, improving developer workflows, and building systems that scale across teams and domains.
What You’ll Be Doing
Owning the Foundation:
The runtime, build, deployment, and developer experience that 300+ MFEs and hundreds of engineers depend on every day.
Evolving Our Micro-Frontend Architecture:
Improve composition, isolation, and shared dependency strategies so feature teams can move fast.
Product and Planning:
Independently drive projects from idea to production: breaking down ambiguous problems into clear technical plans, estimating delivery, identifying risks early, and delivering high-quality solutions in a timely manner.
Supporting Engineering Excellence:
Champion best practices, raise the bar for code quality, and turn lessons learned into platform improvements.
Long-Term Thinking:
Balance short-term feature unblockers with the long-term health, security, and maintainability of the platform.
Software Factory / Harness Engineering:
Build the foundations that let AI agents work autonomously on our platform, including agent instructions, reusable skills, sandboxed environments, tool integrations, guardrails, evals, and the automated checks that make agent-authored changes safe to ship.
AI Fluency:
Work agent-first in your own day-to-day: delegate implementation to agents, and focus your judgment on direction, architecture, and verifying outcomes.
📍 This role can be based in our Berlin tech hub. Read more about our hybrid setup here.
Feel free to check out the Wolt Tech Blog for more insight into our culture and technology.
Must Haves
Proven expertise in building production frontend applications using TypeScript and React.
Solid backend knowledge, comfortable owning and operating Node.js or Go services.
Hands-on experience with CI/CD pipelines (e.g., GitHub Actions, Buildkite), deployment processes, and cloud infrastructure for frontend workloads.
Strong knowledge of frontend build tools, bundlers, and module systems, and the ability to evolve them as the platform grows.
Track record of diagnosing and resolving complex performance, reliability, or DX issues in large frontend codebases.
Experience driving technical initiatives across multiple engineering teams and stakeholders.
Strong stakeholder management skills: aligning priorities, managing expectations, and communicating trade-offs clearly with partner teams and leadership.
Strong communication skills and a collaborative, platform-mindset approach to working with feature teams.
Strong documentation skills, including experience writing RFCs or ADRs.
Hands-on experience working agent-first with AI coding tools, and a strong sense of how to verify their output.
Nice to Haves
Experience with micro-frontend architecture.
Frontend platform engineering experience.
Experience building shared component libraries used by many product teams.
Experience or interest in observability and reliability (SRE).
Experience building tooling or workflows for autonomous AI coding agents (e.g., agent instructions, skills, MCP servers, or evaluating agent-generated code).
Why Join Us?
Impact:
Build and shape the platform that thousands of people depend on.
Scale:
Work on real platform problems behind 300+ MFEs with hundreds of monthly contributors.
Collaboration:
Partner with talented engineers, designers, and operators across companies to make their daily work faster and better.
Growth:
Take on deep technical challenges across frontend architecture, building a software factory, DX, and improving engineering efficiency.
Culture:
Be part of a diverse, open-minded team that values creativity, autonomy, and continuous learning.
The PDF refers to links for the hybrid setup and Wolt Tech Blog, so please check that those links carry over when you paste.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Задачи:
— Оперативное управление объектами дата-центра AI
— Обеспечение бесперебойной работы и поддержание uptime
— Управление инцидентами
— Создание масштабируемых операций на площадке
Требования:
— Знание liquid cooling, BMS, datacenter maintenance, root-cause analysis, PDU, DCIM, LOTO, switchgear, CDU, NFPA 70E, UPS, vendor management, electrical distribution
— Опыт работы с Python
— Навыки управления инцидентами и change management
— Знание busway
Условия:
— Работа в офисе в Сан-Хосе
— Зарплата от $150,000 до $250,000 в год
ОфисleadГеография найма не уточнена
ГибридChicago
seniorNew York, NY, United States
УдалённоГеография найма не уточнена
Limassol, Cyprus; We work across continents and time zones, with teammates and customers from all over the world; This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
УдалённоseniorMaryland; Massachusetts; Virginia; Connecticut; Georgia; Pennsylvania; New Hampshire