Location: United States
Workplace: Remote
You lead rollouts, monitor health and usage, and keep stakeholders informed. You partner with Sales on expansions and renewals, and with Support and Product on issues and feedback.
What you’ll do here
- Own onboarding and rollout plans for new customers; coordinate with Sales for a smooth, successful implementation of Coder’s platform
- Remove barriers to adoption so customers achieve their desired outcomes expediently
- Engage with customers to understand goals, challenges, and use cases, and provide tailored guidance and recommendations
- Identify expansion opportunities within existing accounts, and partner with Sales on upsell and cross‑sell motions
- Oversee renewals and forecasting, ensuring timely, successful commitments
- Serve as the primary point of contact for inquiries, issues, and escalations, and collaborate with Coder teams to resolve
- Monitor and report on customer health and usage
- Develop deep expertise in Coder’s products to provide global customer coverage
What we’re looking for
- 3+ years in software/SaaS sales and/or customer success, with enterprise experience preferred
- Working knowledge of cloud infrastructure, DevOps, developer tools, coding agents, platform engineering, CI/CD, and the SDLC
- Hands-on experience with Salesforce and other industry-standard CS platforms
- History of building strong relationships across executive, business, and technical stakeholders
- Consistent internal advocacy for customers and the ability to provide actionable feedback for Product and cross‑functional teams
- Habit of staying current on industry trends, CS best practices, and the competitive landscape
- Startup experience
- High EQ with strong verbal communication and technical writing skills
- Self‑motivated with a creative and analytical approach to problem-solving
Bonus tacos if you have
- Customer success or sales experience focused on developer tools
- Renewal management experience
- Experience with Totango or a similar Customer Success platform (e.g. Gainsight, Pylon)
- Tinker with AI and the developer tools ecosystem (e.g. ChatGPT, Claude, Cursor)
ABOUT CODER
Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com.
INTERVIEW PROCESS
We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.
AI USE DURING THE INTERVIEW PROCESS
As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.
Not permitted: Using AI assistance during conversational interviews.
Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.
OUR USE OF AI IN HIRING
We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
- Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.
In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf.
If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.
CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER
We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
Location: Ireland, Dublin
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
We are looking for an experienced Senior Data Engineer to design, develop and operate trusted, scalable data solutions that power decision-making and transformation across Sony Interactive Entertainment (SIE). Working within Enterprise Data Engineering, you will build reusable data pipelines, integration services and curated data products for business domains including Finance, Supply Chain, IT Operations, People & Places, and Sales & Operations.
You will partner with engineering, platform, product and business teams, take end-to-end ownership of complex solutions, and raise engineering standards through technical leadership and mentoring. You will help create reliable, governed and AI-ready enterprise data foundations.
Responsibilities
Design and deliver enterprise data solutions
· Design, build, test and maintain robust batch and near-real-time data pipelines and ETL/ELT workflows across enterprise systems, APIs, SaaS platforms and cloud data environments.
· Develop reusable, well-documented data models and domain-aligned data products, translating complex business logic into reliable engineering solutions.
· Lead technical design for assigned initiatives, evaluate trade-offs, and ensure solutions are scalable, secure, maintainable and cost-effective.
Own quality, reliability and operations
· Own solutions throughout the engineering lifecycle, from requirements and design through deployment, monitoring, incident resolution and continuous improvement.
· Implement automated testing, data validation, reconciliation, lineage, observability, alerting and operational runbooks.
· Apply engineering practices including version control, code review, CI/CD, infrastructure automation and appropriate change controls; improve performance and platform efficiency.
Provide technical leadership and collaborate
· Mentor engineers, lead technical reviews and contribute to shared patterns, coding standards and communities of practice.
· Partner with business stakeholders, architects, security, governance, analytics and platform teams to clarify requirements, dependencies and data ownership.
· Proactively identify delivery risks, technical debt and cross-team dependencies; communicate progress, options and recommendations clearly.
· Enable trusted data for analytics, planning, automation and AI use cases while respecting privacy, security and access controls.
Skills and Qualifications
· Typically 6+ years of professional data engineering or software engineering experience, including ownership of complex production data solutions.
· Strong hands-on SQL and Python skills, with experience in distributed data processing using PySpark and/or Databricks.
· Experience designing data pipelines and transformations using modern ETL/ELT tools and frameworks, such as dbt, Ab Initio or equivalent technologies.
· Solid experience with cloud data platforms and warehouses, particularly Snowflake; knowledge of data modelling, dimensional design and data product principles.
· Experience with orchestration, Git-based workflows, automated testing, CI/CD, monitoring and troubleshooting production data services.
· Understanding of data security, access management, data quality, governance and regulatory considerations in enterprise environments.
· Ability to influence technical decisions, mentor peers and communicate effectively with engineering and non-technical stakeholders.
· Bachelor’s degree in a relevant discipline or equivalent practical experience.
Desirable Experience
· Enterprise integration experience with SAP S/4HANA, financial planning systems, supply chain applications, ServiceNow or HR platforms.
· Experience with AWS services, APIs, event-driven integration and infrastructure as code.
· Experience building reconciled financial data, master/reference data or enterprise operational data products.
· Exposure to AI/ML data preparation, data observability, metadata management and modern data governance practices.
· Experience working with globally distributed teams and supporting cross-functional transformation programmes.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
€87.800
—
€131.800 EUR
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Lithuania; Vilnius, Remote
Workplace: Remote
ABOUT ENEBA
At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers.
ABOUT YOUR TEAM
Join the dynamic Legal Team at Eneba, where we are committed to unlocking sustainable business growth through combining our legal expertise, risk management acumen, and comprehensive business knowledge. We work in close collaboration with other teams, to identify and implement solutions that best serve Eneba's long-term interests. This collaborative approach ensures that Eneba's growth is well-supported, while simultaneously upholding the necessary safeguards for business continuity. We are fast and resourceful but never reckless.
As a Legal Counsel, you will be the primary point of contact for all business units. You'll have the opportunity to partner with cross-functional teams, including Product, Commerce, and Marketing, to drive Eneba's business growth and contribute to the company's success.
RESPONSIBILITIES
- Act as a Strategic Partner: Embed yourself within the product development lifecycle, from initial concept to launch and beyond. Proactively identify legal and regulatory hurdles, and design pragmatic solutions that balance business objectives with risk mitigation.
- Translate Complexity into Clarity: Serve as the bridge between legal and business teams. Break down complex legal risks into clear, business-oriented guidance that empowers teams to make informed decisions.
- Shape Compliance by Design: Architect and implement our compliance strategy for emerging technologies, including AI, big data, and online advertising. Go deep on new regulations like the DSA and DMA to ensure our platform not only complies but thrives.
- Champion Data Protection: Advise on global data protection laws (including GDPR, CCPA, etc.), ensuring privacy-by-design principles are at the core of our products and fostering user trust.
- Co-own the Legal Framework: Continuously improve our legal processes and documentation across multiple jurisdictions (EU, UK, US, and SEA). Take ownership of key domains like brand protection, consumer dispute resolution, and advertising standards.
- Drive Cross-Functional Initiatives: Lead and influence cross-functional projects, securing buy-in from a wide variety of stakeholders to effectively implement legal and compliance solutions.
- Leverage Global Expertise: Collaborate with the world's leading external lawyers to tackle complex legal questions and explore innovative business opportunities.
REQUIREMENTS
- A Master’s Degree or equivalent in Law.
- 5+ years experience at a top law firm/in-house with a strong preference for experience in fast-paced tech/e-commerce/media/gaming sectors or related industries.
- Strong tech-law expertise (intellectual property, data protection, consumer protection, platform regulation).
- Track record of breaking down complex, ambiguous problems into actionable deliverables.
- Comfortable making fast, business-oriented decisions with incomplete information and a natural tendency to go deep to understand the root of a challenge.
- Excel at translating legal risks into practical business advice. Building strong relationships and navigating diverse stakeholder groups with ease.
- Exceptional time management, task ownership, and prioritization competencies.
WHAT IT’S LIKE TO WORK AT ENEBA
*Opportunity to join our Employee Stock Options program.
*Opportunity to help scale a unique product.
*Various bonus systems: performance-based, referral, additional paid leave, personal learning budget.
*Paid volunteering opportunities.
*Work location is in Lithuania: can be office based, hybrid or even remote, with an opportunity to work and travel.
*Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.
*Please attach CV's in English.
*To find out about how we handle your personal data, make sure to check out our
Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice https://www.eneba.com/candidate-privacy-notice
Location: Manchester, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
The Team
The Small Medium Business (SMB) teams are responsible for Deliveroo’s relationships with thousands of independent restaurant, retail and grocery partners that operate on the Deliveroo marketplace in a number of markets across Europe, ensuring that they continue to grow and operate efficiently. The SMB team spans the full life-cycle of partner interactions from initial acquisition, on-boarding, reactive support and proactive account management. We do this through our in-house contact centre based in Manchester.
The Role
As the Head of Account Management UKI & EU, you will lead an area that is committed to providing our Small-Medium Restaurants with a world class service to support them and be set up for success when partnering with Deliveroo. You will be responsible for driving sustainable, profitable revenue growth with our critically important portfolio of small and medium business (SMB) partners in the UK & Ireland. The role is well suited to an excellent leader that is able to combine analytical and commercial rigour, a bias to action in building high quality processes enabled by technology and the ability to inspire and motivate a large, diverse team
You will own the contact strategy for the Account Management function in UKI, ensuring the right information is shared with our people to drive best in class personnel and ensure our partners are being given accurate information at all times. You will be an inspirational senior leader who is focused on working closely with the management team to identify skill gaps and implement detailed action plans to improve the knowledge on the ground. Based in Manchester and reporting to the SMB Commercial Director, this is an ideal role for an individual who has prior experience leading teams to success, ideally in an account management background with exceptional communication skills.
What you’ll be doing
Executing a remote account management model that supports and encourages SMB partners to maximise their delivery potential with Deliveroo
Own and implement remote account management model ensuring the potential opportunity of each partner, incentivises proactive, self-led improvements by the partner while balancing the cost-to-serve for Deliveroo in terms of account-servicing resource required
Collaborate with a cross-functional team involving B2B Marketing, L&D Support, Product and Finance teams to drive best in class results
Delivering a seamless partner support service such that Deliveroo is considered the service leader across our portfolio of UKI & EU partners
Ensure our partners maximise their potential on the platform and drive best outcomes for consumers, restaurants and Deliveroo from the first day of partnering together
Leverage process improvements and contact centre technologies to ensure agents are supporting requests from partners are handled in a timely manner with high level of satisfaction
Utilise data and partner insight to understand root-causes of partner issues and to work with central Product teams to address them
Establish consistent routines to measure partner satisfaction that are acted upon within the SMB team and wider Deliveroo business
Build, coach and lead an exceptional commercial and operational team that is engaged, inclusive and high-performing
Create a compelling vision with a strong sense of unity and desire to win together across a large team of frontline colleagues
Recruit and coach team members that are commercially and operationally astute with high customer- and people-centricity
Establish routines and support infrastructure (including L&D) to ensure high quality standards are achieved and maintained while supporting our frontline colleagues to build a successful career with Deliveroo
Foster collaboration throughout the organisation, understanding the benefit and importance of strong central / local collaboration
Supporting the day-to-day Contact Centre operations ensures the teams are set up for success in order to deliver our monthly, quarterly and annual commercial objectives via timely communication through a variety of methods such as visual presentations, weekly communication packs, ad hoc announcements and monthly All Hands meetings.
The Candidate
This role is at the heart of our operation, the ideal candidate will be someone who enjoys working in a fast paced environment and is an exceptional communicator. The candidate will be passionate about driving best in class results and have a strong track record in building and maintaining relationships at all levels. The successful candidate will have a keen eye for detail and will be someone who has the ability to manage a number of projects at the same time.
The required skills include:
Exceptional senior leadership skills; proven track record in driving engagement through medium-large sized workforces
Strong commercial acumen with the ability to drive better outcomes for partners and businesses through implementation of relevant frameworks
Strong attention to detail, setting and maintaining high standards
Excellent communication skills; with the ability to present in a clear and concise manner that enables key stakeholders to understand the relevant actions that are required
Exceptional stakeholder management, with resilience & maturity to face challenges from senior members of the business & deliver a positive outcome
Good problem solving skills with the ability to work independently
The desired experiences include:
Minimum 3 years in Account Management Leadership roles
Ideally Contact Centre Experience
Why Deliveroo?
Our mission is to be the definitive food company. We are transforming the way the world eats by making food more convenient and accessible. We give people the opportunity to eat what they want, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, seeking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Location
We operate a hybrid approach to our working location, this role will be expected to be on site in our Manchester office 3 days a week.
Workplace & Diversity
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.
We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Minsk
Workplace: hybrid
About NRS
National Retail Solutions (NRS) is a leading provider of point-of-sale, payment, and digital solutions to tens of thousands of independent retailers across the United States and Canada. As a major player in the retail technology industry, NRS is expanding into next-generation cloud platforms, high-throughput retail ecosystems, and advanced analytics solutions.
We are building modern, highly scalable systems designed specifically for high-volume retail operations and real-time reporting. This project represents one of the most significant technical initiatives in NRS’s history and offers a rare opportunity to join at the ground floor of a major strategic expansion.
Role Overview:
We are seeking a
Senior Full Stack Engineer
based in Minsk, Belarus to join our distributed engineering team. In this role, you will help architect and build core components of NRS’s next-generation retail platform. You will focus heavily on robust backend services written in Golang, high-throughput query performance, and leveraging ClickHouse for real-time reporting and large-scale data modeling, alongside modern front-end architectures using Vue.js and micro-frontends
Experience with columnar/OLAP databases like
ClickHouse
is highly desired to support our analytical engine, but deep, hands-on mastery of SQL, data indexing, and database performance profiling is the primary requirement.
You will work closely with engineering leadership, product managers, and architects across Israel, Belarus, and the U.S., contributing meaningfully to the technical direction, data architecture, and scalability of our products.
This position requires
3 days a week in-office work
at our office in Minsk to collaborate in person with local engineering peers, along with regular remote collaboration across our global teams
Responsibilities:
Technical Leadership & Architecture
Architect, build, and maintain high-performance full-stack applications—ranging from real-time analytics dashboards to reporting pipelines—with a strong focus on
Golang
for backend microservices and
Vue.js
on the front end.
Design, model, and optimize high-speed relational and analytical data stores—writing advanced SQL queries, materialized views, aggregation logic, and indexing strategies to power real-time reporting dashboards.
Leverage analytical data stores (ideally
ClickHouse
) to build ultra-efficient reporting engines and handle high-throughput data ingestion.
Design and implement modular micro-frontend architectures to support scalable, independently deployable UI components across team boundaries.
Take end-to-end ownership of core system components, high-throughput backend APIs, and event-driven microservices.
Drive architectural design, technical planning, query optimization, and engineering best practices across the team.
Ensure platform scalability, low latency, fault tolerance, and secure service design.
Execution & Delivery
Write clean, maintainable, highly efficient, and well-tested Go and JavaScript/TypeScript code.
Collaborate with product and engineering teams in the U.S. and locally to translate complex requirements into robust, scalable technical solutions.
Uphold code quality through thorough code reviews; we use AI-assisted tooling (Cursor, Copilot, Claude Code) as part of our workflow.
Debug, profile, and optimize complex SQL queries, execution plans, database locks, and distributed backend microservices.
Collaboration & Culture
Participate in daily standups, sprint planning, and retrospectives to support continuous delivery.
Communicate effectively across time zones and collaborate seamlessly with global engineering leadership.
Required Qualifications:
6+ years of full-stack development experience
, with at least
2 years in a senior or lead capacity
.
Solid Backend Expertise in Go:
Proven track record of designing, building, and scaling Go-based microservices, concurrent applications, and REST/gRPC APIs.
Deep SQL Mastery & Data Modeling:
Expert-level knowledge of SQL, including writing complex joins, subqueries, query execution plan analysis (EXPLAIN), indexing strategies, schema normalization/denormalization, and performance profiling for large-scale reporting datasets.
Modern Frontend & Micro-Frontend Mastery:
Strong hands-on experience with modern JavaScript/TypeScript frameworks—specifically
Vue.js
(Vue 3 / Composition API).
Demonstrated experience designing or working within micro-frontend architectures (e.g., Module Federation, single-spa, component isolation).
Experience building end-to-end SaaS products, microservices, or complex distributed web platforms.
Proficiency with Linux/Unix environments, Git, and CI/CD automation workflows.
Strong problem-solving mindset with the ability to lead technical initiatives independently.
Excellent English communication skills with experience collaborating with remote/U.S.-based stakeholders.
Nice to Have:
ClickHouse / OLAP Experience:
Direct hands-on experience with ClickHouse or other columnar/analytical databases (Snowflake, BigQuery, Redshift) is a
strong plus
.
Working knowledge of
PHP
(legacy service integration/migration).
Familiarity with containerization and orchestration (
Docker, Kubernetes
).
Hands-on experience with cloud platforms (ideally
AWS
).
Knowledge of real-time communication technologies (
WebSockets, gRPC, Kafka, or NATS
).
We are pleased to offer:
Hybrid work opportunity (3 days in the office)!
Modern office with free parking in the very center of Minsk.
An exciting and challenging job with talented people around.
Competitive salary and growth opportunities.
Really good hardware.
26 vacation days & 5 fully covered sick days without sick leave required per year.
Compensation for professional training, seminars, and conferences.
Sports activities reimbursement and loyalty program.
Medical insurance.
Referral program - get rewarded for helping us grow the team with talented people.
Company-supported English classes to enhance your professional growth.
IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and
have over $1.5 billion in revenues.
We are not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions.
Our National Retail Solutions brand provides a sales management system and POS equipment to small and medium-sized businesses. With the help of NRS, business owners can solve a management problem: the product includes integrated advertising, data analysis, and payment processing.
Location: United States
Workplace: Remote
You lead rollouts, monitor health and usage, and keep stakeholders informed. You bring the technical fluency to guide deployment and adoption decisions, connect technical priorities to business outcomes, and engage specialists when deeper expertise is needed. You partner with Sales on expansions and renewals, and with Solutions, Support, Product, and Engineering on implementation, issues, and feedback.
What you’ll do here
- Own onboarding and rollout plans for new customers; coordinate with Sales and Solutions for a smooth, successful implementation of Coder’s platform.
- Remove barriers to adoption so customers achieve their desired outcomes expediently.
- Engage with customers to understand goals, challenges, and use cases, and provide tailored guidance and recommendations.
- Own the account’s technical success plan: translate customer goals and deployment context into adoption milestones, technical priorities, and a roadmap for broader use of Coder. Align owners and timelines, and track progress against agreed outcomes.
- Guide customer admins and platform teams on deployment readiness, configuration best practices, and ongoing adoption. Lead technical discovery, facilitate admin enablement, and troubleshoot common adoption blockers; coordinate Solutions, Support, or Engineering for architecture design, complex implementations, and deeper troubleshooting.
- Identify expansion opportunities within existing accounts, and partner with Sales on upsell and cross-sell motions.
- Oversee renewals and forecasting, ensuring timely, successful commitments.
- Serve as the primary point of contact for inquiries, issues, and escalations, and collaborate with Coder teams to resolve them.
- Monitor and report on customer health and usage, including technical risks and progress toward adoption milestones.
- Develop deep expertise in Coder’s products to provide global customer coverage.
What we’re looking for
- 5+ years in customer success or a technical customer-facing role, with experience independently managing enterprise accounts and driving adoption, retention, and expansion.
- Practical knowledge of cloud infrastructure, DevOps, developer tools, coding agents, platform engineering, CI/CD, and the SDLC; ability to discuss how these fit into a customer’s environment and inform their adoption strategy.
- Experience guiding customer onboarding and deployments in SaaS or self-hosted environments. Able to understand a deployment architecture, ask informed questions about infrastructure and security, investigate common issues using logs and documentation, and turn findings into clear next steps.
- Hands-on experience with Salesforce and other industry-standard CS platforms.
- History of building strong relationships across executive, business, and technical stakeholders.
- Consistent internal advocacy for customers and ability to provide actionable feedback for Product and cross-functional teams.
- Habit of staying current on industry trends, CS best practices, and the competitive landscape.
- Startup experience.
- High EQ with strong verbal communication and technical writing skills.
- Self-motivated with a creative and analytical approach to problem-solving.
Bonus tacos if you have
- Customer success or sales experience focused on developer tools.
- Renewal management experience.
- Experience with Totango or a similar Customer Success platform (e.g. Gainsight, Pylon).
- Tinker with AI and the developer tools ecosystem (e.g. ChatGPT, Claude, Cursor).
- Hands-on familiarity with Kubernetes, cloud environments (AWS, GCP, Azure), or infrastructure as code tools such as Terraform.
ABOUT CODER
Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com.
INTERVIEW PROCESS
We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.
AI USE DURING THE INTERVIEW PROCESS
As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.
Not permitted: Using AI assistance during conversational interviews.
Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.
OUR USE OF AI IN HIRING
We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
- Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.
In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf.
If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.
CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER
We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
Location: Barcelona, Spain; Madrid, Spain
Workplace: remote
The Head of Global Events & Travel leads the strategy, governance, and execution of our global events and corporate travel function. This role oversees three interconnected areas:
Flagship, VIP, High-Complexity & Client/client’s customers-Facing Events
(client and client’s customers events, executive dinners, and high-touch VIP gatherings);
Internal Meetings & Corporate Travel
(global gatherings, executive offsites, collaborators travel program); and
Dedicated Financial Control & Commercial Management
.
The Head is accountable for the full events and corporate travel portfolio, consolidated budgets, strategic supplier agreements, service standards, and duty-of-care governance. Serving both internal teams and external stakeholders (clients, prospects, and partners), the Head sets priorities, builds team capability, and manages major commercial decisions and C-level/client escalations. Financial oversight is supported by the Event & Travel Finance Lead in alignment with central Corporate FP&A.
A key initial priority is leading the implementation and transition to our enhanced travel operating model. Once established, the Head provides oversight through periodic performance reviews and exception management, delegating routine operations to the team and Travel Management Companies (TMCs).
Responsibilities
Function Leadership:
Lead and develop the Team. Recruit open roles, establish team cadence, and build capabilities across the function. Strategic resource planning across agencies, production vendors, and internal talent to execute both internal and client-facing events seamlessly.
Flagship, VIP & Client/client’s customers-Facing Events:
Execute on objectives, budgets, and brand standards set by C-Level leadership for 5,000-attendee conference, VIP executive receptions, and regional customer summits. Manage delivery through the internal Team, supported by event specialists and external agencies. Lead venue selection, production, security, contract negotiations, and attendee experience for both internal and external audiences.
Internal Meetings & Offsites:
Oversee the internal gathering strategy and delivery. Standardize playbooks for routine company meetings and regional leadership offsites.
Travel Operating Model Transition:
Lead the implementation of our approved global travel operating model, including RFPs and contracts for multi-region TMCs, unified policy and expense frameworks, approvals, reconciliation, and dual quoting. Coordinate phased migration corridor-by-corridor, validate vendor acceptance, protect service continuity, and establish an operational handover once stable.
Corporate Travel Oversight:
Own global travel strategy, master agreements, and major operational escalations. Oversee daily fulfillment, group flights, hotel blocks, rebooking, and high-touch support for executives, clients, and guest speakers managed by TMCs and the Travel & Logistics Coordinator.
Budget Accountability & Resource Stewardship:
Own the consolidated events and travel budget, as well as revenue/cost-recovery models for sponsored or client-facing events. Act as a steward of company resources, prioritizing expenditure against strategic business objectives, maximizing ROI on client events, identifying cost-saving opportunities, and escalating forecast overruns early with mitigation plans.
Financial Governance & Client Billing:
Work through the Team to manage annual budgets, rolling forecasts, vendor deposits, event ledgers, cross-charging/client billing, invoice reconciliation, and post-event financial reviews. Maintain strict approval thresholds, separation of duties, purchase orders, payment terms, and international VAT/GST recovery.
Strategic Suppliers & Commercial Partnerships:
Lead major RFPs and negotiations with TMCs, airlines, hotel chains, event venues, registration platforms, and production partners. Maintain competitive discipline, set service expectations, and delegate routine vendor management while remaining the key point of contact for material escalations.
Policy, Duty of Care & Risk Management:
Own the global events and travel policy. Establish traveler assistance, emergency response, data privacy, and incident escalation frameworks in coordination with People Ops, Legal, IT, and Security, ensuring comprehensive coverage for collaborators, clients, and external VIP guests.
Cross-Functional & Client Partnership:
Partner with Marketing, Sales, and Customer Success on client event revenue targets, sponsorships, client experience, and commercial outcomes. Collaborate with C-Level executives on internal event agendas, keynotes, and executive participation. Partner with Finance, Legal, and People Ops to streamline global delivery.
Events & Travel Leadership:
8+ years leading corporate events and managed travel programs, including 3+ years leading a global function in a fast-growing, international environment.
Client & Internal Event Expertise:
Proven track record running both internal company meetings/offsites and high-impact, client- or customer-facing events (e.g., user conferences, client advisory boards, sponsored summits, roadshows).
Large-Scale Event Execution:
Proven experience directing large conferences (5,000+ attendees) end-to-end, covering budgets, venue sourcing, registration tech, production, speaker/VIP management, and vendor teams.
Travel Program Transformation:
Hands-on experience implementing or re-platforming corporate travel frameworks (TMC selections, booking/expense integrations, phased migrations, and duty-of-care rollouts). Multi-TMC or hybrid experience preferred.
Travel Industry & Commercial Fluency:
Strong understanding of airline/hotel distribution economics (GDS, NDC, dynamic pricing, corporate direct programs) and commercial contracting for high-value event venues and suppliers.
Financial & Commercial Acumen:
Demonstrated budget ownership, financial forecasting, ROI tracking, vendor negotiations, and client event billing/cost recovery. Experience with virtual-card systems or modern payment settlements is a plus.
Executive & External Presence:
Exceptional communication and presentation skills; comfortable engaging directly with C-Suite executives, enterprise clients, sponsors, and key industry partners.
Data Privacy & Duty of Care:
Solid understanding of global travel safety protocols, crisis management, GDPR compliance, vendor DPAs, and attendee data privacy standards.
Language & Mobility:
Professional fluency in English (Spanish and/or Italian are strong pluses). Willingness to travel internationally up to 40% and operate across European, Middle Eastern, and Americas time zones.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Como, Italy; Milano, Italy; Rome, Italy
Workplace: remote
The Head of Global Events & Travel leads the strategy, governance, and execution of our global events and corporate travel function. This role oversees three interconnected areas:
Flagship, VIP, High-Complexity & Client/client’s customers-Facing Events
(client and client’s customers events, executive dinners, and high-touch VIP gatherings);
Internal Meetings & Corporate Travel
(global gatherings, executive offsites, collaborators travel program); and
Dedicated Financial Control & Commercial Management
.
The Head is accountable for the full events and corporate travel portfolio, consolidated budgets, strategic supplier agreements, service standards, and duty-of-care governance. Serving both internal teams and external stakeholders (clients, prospects, and partners), the Head sets priorities, builds team capability, and manages major commercial decisions and C-level/client escalations. Financial oversight is supported by the Event & Travel Finance Lead in alignment with central Corporate FP&A.
A key initial priority is leading the implementation and transition to our enhanced travel operating model. Once established, the Head provides oversight through periodic performance reviews and exception management, delegating routine operations to the team and Travel Management Companies (TMCs).
Responsibilities
Function Leadership:
Lead and develop the Team. Recruit open roles, establish team cadence, and build capabilities across the function. Strategic resource planning across agencies, production vendors, and internal talent to execute both internal and client-facing events seamlessly.
Flagship, VIP & Client/client’s customers-Facing Events:
Execute on objectives, budgets, and brand standards set by C-Level leadership for 5,000-attendee conference, VIP executive receptions, and regional customer summits. Manage delivery through the internal Team, supported by event specialists and external agencies. Lead venue selection, production, security, contract negotiations, and attendee experience for both internal and external audiences.
Internal Meetings & Offsites:
Oversee the internal gathering strategy and delivery. Standardize playbooks for routine company meetings and regional leadership offsites.
Travel Operating Model Transition:
Lead the implementation of our approved global travel operating model, including RFPs and contracts for multi-region TMCs, unified policy and expense frameworks, approvals, reconciliation, and dual quoting. Coordinate phased migration corridor-by-corridor, validate vendor acceptance, protect service continuity, and establish an operational handover once stable.
Corporate Travel Oversight:
Own global travel strategy, master agreements, and major operational escalations. Oversee daily fulfillment, group flights, hotel blocks, rebooking, and high-touch support for executives, clients, and guest speakers managed by TMCs and the Travel & Logistics Coordinator.
Budget Accountability & Resource Stewardship:
Own the consolidated events and travel budget, as well as revenue/cost-recovery models for sponsored or client-facing events. Act as a steward of company resources, prioritizing expenditure against strategic business objectives, maximizing ROI on client events, identifying cost-saving opportunities, and escalating forecast overruns early with mitigation plans.
Financial Governance & Client Billing:
Work through the Team to manage annual budgets, rolling forecasts, vendor deposits, event ledgers, cross-charging/client billing, invoice reconciliation, and post-event financial reviews. Maintain strict approval thresholds, separation of duties, purchase orders, payment terms, and international VAT/GST recovery.
Strategic Suppliers & Commercial Partnerships:
Lead major RFPs and negotiations with TMCs, airlines, hotel chains, event venues, registration platforms, and production partners. Maintain competitive discipline, set service expectations, and delegate routine vendor management while remaining the key point of contact for material escalations.
Policy, Duty of Care & Risk Management:
Own the global events and travel policy. Establish traveler assistance, emergency response, data privacy, and incident escalation frameworks in coordination with People Ops, Legal, IT, and Security, ensuring comprehensive coverage for collaborators, clients, and external VIP guests.
Cross-Functional & Client Partnership:
Partner with Marketing, Sales, and Customer Success on client event revenue targets, sponsorships, client experience, and commercial outcomes. Collaborate with C-Level executives on internal event agendas, keynotes, and executive participation. Partner with Finance, Legal, and People Ops to streamline global delivery.
Events & Travel Leadership:
8+ years leading corporate events and managed travel programs, including 3+ years leading a global function in a fast-growing, international environment.
Client & Internal Event Expertise:
Proven track record running both internal company meetings/offsites and high-impact, client- or customer-facing events (e.g., user conferences, client advisory boards, sponsored summits, roadshows).
Large-Scale Event Execution:
Proven experience directing large conferences (5,000+ attendees) end-to-end, covering budgets, venue sourcing, registration tech, production, speaker/VIP management, and vendor teams.
Travel Program Transformation:
Hands-on experience implementing or re-platforming corporate travel frameworks (TMC selections, booking/expense integrations, phased migrations, and duty-of-care rollouts). Multi-TMC or hybrid experience preferred.
Travel Industry & Commercial Fluency:
Strong understanding of airline/hotel distribution economics (GDS, NDC, dynamic pricing, corporate direct programs) and commercial contracting for high-value event venues and suppliers.
Financial & Commercial Acumen:
Demonstrated budget ownership, financial forecasting, ROI tracking, vendor negotiations, and client event billing/cost recovery. Experience with virtual-card systems or modern payment settlements is a plus.
Executive & External Presence:
Exceptional communication and presentation skills; comfortable engaging directly with C-Suite executives, enterprise clients, sponsors, and key industry partners.
Data Privacy & Duty of Care:
Solid understanding of global travel safety protocols, crisis management, GDPR compliance, vendor DPAs, and attendee data privacy standards.
Language & Mobility:
Professional fluency in English (Spanish and/or Italian are strong pluses). Willingness to travel internationally up to 40% and operate across European, Middle Eastern, and Americas time zones.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Montréal
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
Role Summary
As an Enterprise AE in our Canadian market, you will play a crucial role in driving Mistral’s adoption among large enterprise customers, with a particular focus on financial institutions and large enterprises across various industries. Based in Montreal, you will manage the entire sales cycle, from initial outreach to closing deals, collaborating closely with our dedicated implementation, tech, and legal teams. Your strategic vision and execution will be instrumental in establishing Mistral as a leading AI solutions provider in Canada. As this role covers Quebec, fluency in French is required to engage effectively with customers, partners, and stakeholders in the Quebec market.
What You Will Do
Lead Development (Strategic Outbound and Qualified Inbound):
• Conduct strategic outreach and manage warm introductions to potential enterprise customers.
• Convert inbound leads where there are opportunities for upselling or more bespoke agreements.
Value Proposition Validation for Customers:
• Provide hands-on support and guidance to clients during the Proof of Concept (POC) phase, ensuring a smooth and successful evaluation process.
• Leverage successful POC outcomes to convert them into long-term, revenue-generating contracts.
Deal Management & Closing:
• Develop and execute strategic sales plans to convert leads into valued customers.
• Serve as the primary point of contact for all external stakeholders, managing deals and aligning all stakeholders, including customer engineering, product, and commercial teams.
• Handle customer negotiations end-to-end, collaborating with our legal and implementation specialist teams.
Executive Engagement:
• Cultivate and maintain strong relationships with C-level executives, heads of innovation/AI and other key decision makers within target organizations.
• Understand their specific challenges and position Mistral's solutions as integral to their strategic initiatives.
Technical Aptitude:
• Demonstrate a deep understanding of our product's technical intricacies and articulate its value proposition effectively to potential clients.
• Work closely with our implementation team to address customer questions, concerns, and challenges during pre-sales, deployment, and post-deployment phases.
• Collaborate with our technical team to address any customer inquiries or concerns.
Training and Enablement:
• Empower internal teams with the knowledge and resources gathered from customer conversations to drive the product roadmap and align on priorities.
What We're Looking For
- 7-10 years of experience in enterprise sales or consultative selling, ideally with a highly complex, technical product.
- Deep understanding of the Canadian market dynamics and enterprise landscape, including the Quebec business environment, with strong knowledge of the financial services sector.
- Experience selling into financial institutions and other large regulated enterprises.
- Experience of consultative selling of highly complex, technical products.
- Bachelor's and/or Master's degree in Business, Computer Science, or a related field.
- Significant work experience within the AI ecosystem or related data/infrastructure field.
- Experience working at a successful, fast-growing startup, ideally in deep-tech.
- Strong technical skills to navigate quickly evolving products and steer technical discussions.
- Fluency in both French and English (written and verbal) is required for this role.
- Outstanding negotiation and communication skills to build relationships and close deals effectively.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Toronto
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
Role Summary
As an Enterprise AE in our Canadian market, you will play a crucial role in driving Mistral’s adoption among large enterprise customers, with a particular focus on financial institutions and large enterprises across various industries. Based in Toronto, you will manage the entire sales cycle, from initial outreach to closing deals, collaborating closely with our dedicated implementation, tech, and legal teams. Your strategic vision and execution will be instrumental in establishing Mistral as a leading AI solutions provider in Canada.
What You Will Do
Lead Development (Strategic Outbound and Qualified Inbound):
• Conduct strategic outreach and manage warm introductions to potential enterprise customers.
• Convert inbound leads where there are opportunities for upselling or more bespoke agreements.
Value Proposition Validation for Customers:
• Provide hands-on support and guidance to clients during the Proof of Concept (POC) phase, ensuring a smooth and successful evaluation process.
• Leverage successful POC outcomes to convert them into long-term, revenue-generating contracts.
Deal Management & Closing:
• Develop and execute strategic sales plans to convert leads into valued customers.
• Serve as the primary point of contact for all external stakeholders, managing deals and aligning all stakeholders, including customer engineering, product, and commercial teams.
• Handle customer negotiations end-to-end, collaborating with our legal and implementation specialist teams.
Executive Engagement:
• Cultivate and maintain strong relationships with C-level executives, heads of innovation/AI and other key decision makers within target organizations.
• Understand their specific challenges and position Mistral's solutions as integral to their strategic initiatives.
Technical Aptitude:
• Demonstrate a deep understanding of our product's technical intricacies and articulate its value proposition effectively to potential clients.
• Work closely with our implementation team to address customer questions, concerns, and challenges during pre-sales, deployment, and post-deployment phases.
• Collaborate with our technical team to address any customer inquiries or concerns.
Training and Enablement:
• Empower internal teams with the knowledge and resources gathered from customer conversations to drive the product roadmap and align on priorities.
What We're Looking For
- 7-10 years of experience in enterprise sales or consultative selling, ideally with a highly complex, technical product.
- Deep understanding of the Canadian market dynamics and enterprise landscape, with strong knowledge of the financial services sector (banking, insurance, asset management).
- Experience selling into financial institutions and other large regulated enterprises.
- Experience of consultative selling of highly complex, technical products.
- Bachelor's and/or Master's degree in Business, Computer Science, or a related field.
- Significant work experience within the AI ecosystem or related data/infrastructure field.
- Experience working at a successful, fast-growing startup, ideally in deep-tech.
- Strong technical skills to navigate quickly evolving products and steer technical discussions.
- Outstanding negotiation and communication skills to build relationships and close deals effectively.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Canada; San Francisco; United States; New York; Ottawa; Toronto; Montreal
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
WHY THIS ROLE?
This role is for a highly experienced Back-End Software Engineer who wants to work on core systems that shape how the platform (Model Vault) operates. You will help define the architecture of the platform where reliability, security, performance, and simplicity all matter, and where many of the problems do not have off-the-shelf solutions.
Model Vault is Cohere’s inference platform for deploying and operating models securely at enterprise scale. The team owns the systems between a customer and the underlying AI infrastructure, including identity, deployments, metering, billing, security, privacy, and confidential computing. We are strengthening these systems as Model Vault grows, with the goal of scaling to millions of users and supporting some of the world’s most demanding enterprise workloads.
AS A SENIOR/STAFF SOFTWARE ENGINEER, YOU WILL:
- Evolve and scale the backend systems that power Model Vault, including authentication and authorization, deployment management, billing, metering, and customer lifecycle.
- Lead major architectural initiatives across identity, payments, usage systems, platform scalability, and other core product foundations.
- Build highly reliable control-plane services for provisioning, configuring, scaling, and operating model deployments across clouds and hardware platforms.
- Design APIs and distributed systems with strong guarantees around correctness, consistency, isolation, failure recovery, idempotency, and observability.
- Build security and privacy into the platform architecture, including tenant isolation, least-privilege access, auditability, secrets management, encryption, and confidential computing boundaries.
- Solve complex problems that span backend systems, cloud infrastructure, security, and AI inference, where conventional SaaS patterns are often not enough.
- Drive projects end-to-end, from architecture and threat modeling through implementation, rollout, production operations, and iteration based on real customer workloads.
YOU MAY BE A GOOD FIT IF:
- You are a strong backend engineer with excellent fundamentals in distributed systems, databases, networking, operating systems, and security.
- You have strong programming fundamentals and experience building production systems in languages such as Go, Python, Java, C++, Rust, or similar. You write clean, maintainable, well-tested code and make thoughtful tradeoffs between simplicity, performance, and correctness.
- You have designed and operated production systems where correctness, availability, security, and performance mattered at significant scale.
- You can take ambiguous, high-impact technical problems, define the right architecture, and drive them through to reliable production systems.
- You have strong systems-design instincts and understand concepts such as concurrency, consistency, caching, queues, rate limiting, backpressure, failure domains, idempotency, and graceful degradation.
- You think deeply about security boundaries and understand authentication, authorization, identity, cryptography, secrets, tenant isolation, and how small implementation choices can create significant security risks.
- You are comfortable reasoning across backend services, APIs, databases, distributed systems, and the cloud infrastructure they run on.
- You are comfortable diving into unfamiliar codebases and debugging complex problems that cross service or system boundaries.
- You care about the details of production engineering, including instrumentation, capacity planning, migrations, backwards compatibility, incident response, and safe rollouts.
- You are comfortable challenging existing architecture and evolving foundational components when the system’s needs change.
- You have a track record of taking technically difficult projects from an unclear starting point to systems that other engineers and customers depend on.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: London
Workplace: Hybrid
About this Team
At OpenAI, we’re here to do something extraordinary: build safe AGI that benefits everyone. That mission demands people who are not just brilliant but also deeply aligned with our values. Our Recruiting team is the gateway connecting exceptional humans to meaningful, high-impact work. We’re a close-knit, mission-driven crew that takes pride in thoughtful, relationship-first hiring. We partner deeply with teams across OpenAI to find, engage, and support the people who will shape the future of AI.
Our Go-to-Market (GTM) team is scaling rapidly to bring OpenAI’s products to customers and partners around the world. GTM hiring at OpenAI focuses on building a world-class team across Sales, Customer Success, Partnerships, and Technical Solutions.
About this Role
We’re looking for an experienced GTM Recruiter to help build some of the most critical teams at OpenAI across Technical Solutions and Sales.
This is a high-impact role where you’ll operate as a strategic talent partner not just executing searches, but shaping how we attract, assess, and hire exceptional GTM talent globally. You’ll own searches end-to-end, working closely with senior stakeholders to define hiring strategies, navigate complex markets, and deliver outstanding outcomes.
You’ll report to the regional recruiting lead and collaborate closely with global recruiting, People, and business leadership to scale our GTM organisation in a thoughtful, high-quality way.
Your responsibilities
- Own end-to-end hiring for GTM roles, from scoping and calibration through to offer and close.
Partner closely with senior business leaders to deeply understand team needs, define hiring strategies, and translate business priorities into actionable talent plans.
- Build and execute proactive, data-informed sourcing strategies to attract high-calibre and diverse talent across competitive markets.
- Act as a trusted advisor to hiring managers, driving alignment, challenging assumptions, and maintaining a consistently high hiring bar.
- Deliver an exceptional candidate experience, ensuring every interaction reflects OpenAI’s values and mission.
- Navigate complex, global hiring environments by partnering with People, Legal, and Compensation to ensure consistency, fairness, and compliance.
- Continuously improve recruiting processes, identifying bottlenecks and implementing scalable solutions to increase quality and velocity.
- Bring market intelligence and insights to stakeholders, influencing hiring decisions and shaping talent strategy.
We’re seeking:
- 7+ years of full-cycle recruiting experience, ideally in-house at high-growth or high-bar environments.
- Proven track record of hiring for GTM functions (e.g. Sales, Technical Solutions, RevOps, Partnerships, User Ops).
- Strong talent judgment, you can assess both experience and potential, and consistently raise the bar.
- Comfortable operating as a strategic partner, influencing senior stakeholders and navigating ambiguity.
- Highly execution-oriented, with the ability to run multiple complex searches simultaneously without sacrificing quality.
- Skilled in building pipelines from scratch, especially in competitive or emerging talent markets.
- Excellent communication and stakeholder management skills, with experience working across regions and cultures.
- Data-informed and structured in your approach, using insights to guide decisions and improve outcomes.
- Experience with modern recruiting tools (e.g. Ashby, LinkedIn Recruiter) and a mindset for leveraging new technologies.
Location: Brazil; Argentina; Chile; Colombia; Peru; Portugal; Bolivia; Paraguay; Ecuador
Workplace: remote
About the Team
We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.
We are looking for a motivated and results-driven VIP Account Manager to join our VIP Department. The ideal candidate must have an established client base in LATAM and proven experience managing high-value clients in the Forex/CFD industry, with a strong focus on building relationships, driving client activity, and delivering premium service.
Tasks
Conduct proactive outreach to potential and existing VIP clients through calls, written communication, and internal CRM tools;
Promote company products and services to high-value clients;
Apply effective negotiation techniques to convert leads into long-term customers;
Develop and implement initiatives to increase client satisfaction and retention;
Build and maintain strong, long-term relationships as a trusted advisor;
Monitor client activity and identify opportunities for growth and engagement;
Maintain accurate records of client interactions in the CRM system.
Requirements
English proficiency at B2 level or higher;
Native or bilingual proficiency in Spanish or Portuguese;
Bachelor’s degree in Economics, Finance, Business, or a related field;
Proven experience in the financial industry, preferably in sales, account management, or business development;
Strong communication, negotiation, and relationship-building skills;
Result-oriented mindset and ability to work in a fast-paced environment;
High level of responsibility and professionalism when working with VIP clients.
What We Offer
Full-time remote role with long-term collaboration (service provider contract).
Competitive compensation and performance-based bonuses (paid in EUR directly to your bank account).
Flexible working hours.
High autonomy in launching marketing campaigns and technical setups.
All necessary tools for comfortable and efficient work.
Corporate training.
A friendly, supportive, and positive working environment where your data-driven decisions directly impact the product.
With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark. Join us today, and let's shape the future of fintech together! Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted. #LI-NK1
With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.
Join us today, and let's shape the future of fintech together!
Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
#LI-NK1
Location: Argentina; Ukraine; Poland; Brazil
Workplace: Remote
Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes.
Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively.
We are looking for a Senior QA Engineer to join a team building and validating AI-powered and traditional features for a leading personal finance platform. You’ll own quality across web, mobile, and API — with a particular focus on testing AI/LLM-integrated components where standard deterministic methods don’t apply.
This role requires someone who understands the fundamental difference between testing software that has a right answer and evaluating AI outputs that have a probability distribution — and who has done both in production.
WHAT YOU’LL DO
- Plan, design, and execute test cases for AI-powered components and traditional features, applying the appropriate methodology — eval-based or deterministic — based on the target behavior.
- Analyze traditional functional requirements as well as AI model behavior specifications, prompt outputs, and edge-case scenarios.
- Turn business requirements, user flows, and business process procedures into comprehensive test plans, test cases, and test scripts.
- Perform manual feature testing across platforms and verify bug fixes.
- Create clear, detailed defect reports and document unexpected AI model responses, hallucinations, and performance regressions.
- Assist in developing QA practices for emerging technologies including AI frameworks, and disseminate best practices across the team.
- Become a subject matter expert in core systems, interfaces, business processes, and reporting tools.
- Partner closely with functional teams, engineers, and IT in a global environment with aligned LATAM working hours.
REQUIRED SKILLS & EXPERIENCE
- 5–7 years of experience in software testing across web, mobile, and API.
- Hands-on experience with Playwright in a production testing environment — this is a primary requirement for this role.
- Hands-on AI feature testing experience — validating AI/LLM-integrated products for accuracy, relevance, robustness against adversarial prompts, edge cases, and safety/toxicity.
- Clear understanding of eval vs. deterministic testing — the difference between pass/fail based on exact input/output and evaluating probabilistic AI outputs using human-in-the-loop evaluations, score metrics, benchmark datasets, and semantic evaluation.
- Strong understanding of web and mobile application development lifecycles including iOS and Android specifics.
- Proven experience in integration, regression, performance/load, and UAT.
- Hands-on knowledge of browser DevTools and log monitoring.
- Advanced proficiency in Jira and Confluence.
- Experience with test management systems.
PREFERRED QUALIFICATIONS
- Experience with HTML proxy tools such as Charles Proxy or Fiddler.
- Hands-on knowledge of Xcode logs and ADB logs.
- Experience in the financial services or fintech domain.
- Bachelor’s degree in Computer Science or equivalent.
When you join Solvd, you'll…
- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.
- Be part of a global team with equal opportunities for collaboration across continents and cultures.
- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.
Ready to make an impact?
If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.
Solvd is an equal opportunity employer.
Location: London, United Kingdom
Job Title: Email Automation Manager
Location:
London
Hours:
9am-6pm
Type: Fulltime & Permanent
Department:
Marketing
We are seeking a technical and strategic Email Automation Manager to own the architecture of our customer communication. You will be building sophisticated, data-driven journeys that maximise both acquisition and retention.
You will be responsible for the full lifecycle: from activating new users, to nurturing warm leads, to reactivating dormant contacts. You will ensure that our engagement platforms are fully integrated with our core systems to deliver hyper-personalised experiences at scale.
Key Responsibilities
Design, build, and manage complex automated workflows within our Customer Engagement Platform.
Develop high-converting nurture streams specifically tailored to key business verticals.
Own the end-to-end customer journey, identifying friction points and implementing automated solutions to improve drop-off rates.
Develop onboarding sequences that rapidly convert new sign-ups into mortgage applicants.
Build sophisticated win-back and sunset strategies to re-engage dormant users.
Analyse churn indicators to trigger relevant, personalised offers and incentives to bring users back to the ecosystem.
Ensure seamless integration between our CRM, Customer Engagement Platform, and internal databases to enable real-time personalisation.
Maintain oversight of related customer touch points to ensure a unified view of nurture and accurate multi-touch attribution.
Continuously iterate on journeys through rigorous A/B testing of subject lines, send times, creative assets, and flow logic to maximize open rates, click-through rates, and downstream conversion.
Establish dashboards to monitor key KPIs including deliverability, engagement, conversion rates, and revenue attributed to automated flows.
Refine attribution models, ensuring a complete view of how automated email and cross-channel touch points contribute to the bottom line.
Skills & Experience
5+ years of hands-on experience in Email Marketing, CRM, or Marketing Automation, specifically managing complex lifecycle journeys.
Deep proficiency with a leading Customer Engagement Platform.
Strong understanding of HTML/CSS for email templates, API integrations, and data architecture.
Proven track record of using automation to directly improve conversion rates and reactivation rates.
Experience in using customer retention and nurture to drive growth.
Experience managing
cross-channel
journeys
Knowledge of GDPR and data privacy compliance best practices.
We’re looking for someone who treats communication the way they would in their own business and obsesses over the details of every user journey. Above all, you are collaborative, partnering closely with Marketing, Product and Sales to ensure the right data points are captured and utilised to fuel truly intelligent personalisation at scale.
About OneDome
OneDome
is a UK-based
housing and fintech technology platform
building an
AI-powered platform
to simplify life’s biggest financial decisions — from buying a first home to building and protecting long-term wealth.
The platform brings together property discovery, mortgage origination, legal and transaction services, insurance, and financial planning into a single, end-to-end digital experience. OneDome’s flagship
HomeBuyer Service
reimagines home ownership as a retail-style product, bundling everything required to purchase a home into one transparent, fixed-price offering. Beyond home purchases, the platform supports customers across the full lifecycle of home ownership and personal finance.
OneDome operates at scale, working with a nationwide network of over
500 mortgage brokers
and arranging approximately
$1.4 billion in mortgage volume per month
,
positioning the company among the largest housing and mortgage platforms in the UK.
The company is
profitable
and has been recognised for rapid, capital-efficient growth, including being ranked the
4th fastest-growing fintech
and
17th fastest-growing technology company
by the
Deloitte Fast 50 in 2025
, and the
6th fastest-growing tech company
by the
Sunday Times Tech 100
in 2026.
Backed by Channel 4 Ventures and family offices across the UK, Saudi Arabia, the United States, and Australia, OneDome is building the next generation
housing and fintech super-platform
, replacing fragmented, manual processes with a modern, data-driven, AI-enabled consumer experience.
Location: London, United Kingdom
Workplace: remote
About the Job:
We are seeking a highly driven
Head of Financial Infrastructure Expansion
to develop strategic solutions for
banks, financial institutions, fintechs, payment companies, telcos, and large enterprises, institutions, governments globally
.
The role will act as a key
bridge between major external partners and Tether’s different business and product teams
, leveraging capabilities across
stablecoins, wallets, tokenization, payments, and other Tether’s solutions
to design tailored financial infrastructure solutions.
This is a hands-on role combining
deep financial knowledge, strong commercial capabilities, and the ability to connect multiple technologies and teams into compelling solutions
. You will identify opportunities, structure complex projects, coordinate internal stakeholders, close strategic partnerships, and build the team required to scale the function globally.
Responsibilities:
Business Development & Solution Structuring
Identify strategic opportunities with
banks, fintechs, payment companies, telcos, financial institutions, retailers and large enterprises globally
.
Understand customers needs and design tailored solutions leveraging the broader
Tether ecosystem
.
Combine capabilities across
stablecoins, wallets, tokenization, payments, and other products
into compelling commercial propositions.
Personally originate, structure, negotiate, and close high-value strategic partnerships and deployments.
Nurture current and build new relationships with CEOs, CFOs, CTOs, banking executives, treasury leaders, payment teams, and other senior stakeholders.
Cross-Team Coordination & Execution
Act as the
bridge between customers, external implementation partners and Tether’s internal product and business teams
.
Bring together the right capabilities and stakeholders to design and execute complex, multi-product projects.
Translate market and customer requirements into actionable opportunities for internal teams.
Own strategic projects from initial engagement through structuring, execution, and scale
Monitor the success of the project post implementation using select KPIs
Market Strategy & Team Leadership
Define priority markets, industries, partners, and financial infrastructure use cases.
Build and manage a global pipeline of strategic opportunities.
Build and lead the
Financial Infrastructure Expansion team globally
.
Establish KPIs, execution playbooks, and commercial processes.
Work closely with Tether’s regional Expansion teams to identify and accelerate opportunities.
Identify the best implementation partner to ensure successful execution of the projects
Strategic Representation
Position Tether as a strategic partner for organizations building the
next generation of financial products and infrastructure
.
Represent Tether in strategic meetings with major enterprises, financial institutions, governments, regulators, and industry leaders.
7+ years of experience across
banking, payments, fintech, financial infrastructure, or technology business development
.
Strong understanding of
payments, digital assets, wallets, tokenization, settlement, and financial infrastructure
.
Proven ability to understand complex customer needs and translate them into
multi-product solutions
.
Tangible experience personally originating, structuring, and closing large strategic partnerships.
Strong relationships with senior decision-makers across banks, financial institutions, fintechs, telcos, and large enterprises.
Exceptional communication, negotiation, and relationship-building skills.
Strong ability to work across different product, technical, commercial, legal, and regulatory teams.
Entrepreneurial mindset and experience building and managing high-performing teams.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Remote
Workplace: Remote
ABOUT US
At Eneba, we're building an open, safe, and sustainable marketplace for the gamers of today and tomorrow.
With over 20 million active users and counting, our marketplace brings together gamers from around the world, providing a trusted, accessible, and secure platform for discovering and purchasing digital products.
We're proud of what we've achieved so far, but we're just getting started. Join us as we continue to scale, expand our product portfolio, and shape the future of gaming marketplaces.
ABOUT THE TEAM
Behind every great product is a team dedicated to keeping it safe. At Eneba, our Fraud & Risk Operations team plays a critical role in protecting our marketplace, maintaining user trust, and ensuring secure and fair transactions across our products.
We're looking for a Fraud Analyst to take ownership of fraud detection and prevention for one of our products. You'll identify suspicious patterns, investigate emerging risks, develop effective countermeasures, and continuously improve our fraud prevention processes.
If you're analytical, proactive, and enjoy solving complex problems while making a measurable impact, we'd love to hear from you.
RESPONSIBILITIES
- Take full ownership of fraud detection and prevention for one of Eneba's products, from identifying risks to implementing solutions.
- Analyze large datasets to identify fraud patterns, anomalies, and emerging attack vectors.
- Design, implement, and continuously optimize dynamic fraud detection rules that scale with the business.
- Monitor and improve false positive rates, balancing effective fraud prevention with conversion and customer experience.
- Analyze conversion, rejection, and verification drop-off rates to identify opportunities for improvement.
- Develop and maintain fraud detection logic, alerts, and workflows that support Fraud Specialists in their daily operations.
- Collaborate with Product, Commercial, Data, and Engineering teams to strengthen fraud prevention and verification processes.
- Track fraud trends and key risk indicators, translating findings into clear, actionable recommendations.
- Take accountability for decisions and outcomes, continuously refining fraud prevention strategies based on results.
REQUIREMENTS
- Proven experience in fraud analysis, payments risk, or risk management, with clear ownership over outcomes.
- Experience writing and monitoring dynamic fraud risk rules.
- Effective communication skills, able to explain complex topics in simple words adjusted for different stakeholder groups.
- Solid understanding of fraud patterns, user behavior, and KRIs.
- Confidence in making data-backed decisions and owning the impact of those decisions.
- Strong problem-solving and critical thinking skills.
- Full professional proficiency in English.
PREFERRED, BUT NOT REQUIRED
- Experience working with SQL to analyze datasets and investigate fraud patterns.
- Previous experience in fintech, payment processing, marketplaces, or high-growth product companies.
- Familiarity with analytics platforms such as Databricks and Mixpanel.
- Experience with Know Your Customer (KYC) verification processes.
- Experience working in international, multi-market environments.
WHAT IT'S LIKE TO WORK AT ENEBA
- Make an impact by helping scale a unique product and contribute to a growing global gaming marketplace.
- Opportunity to participate in Eneba's Stock Options program, subject to eligibility.
- Access to applicable performance-based bonuses and referral programs.
- Benefit from a personal learning budget, regular feedback, and clearly defined development and progression opportunities.
- Take advantage of paid volunteering opportunities, where eligible.
- Enjoy additional paid time off, where included in your engagement terms.
READY TO JOIN US?
We'd love to learn more about you! Please submit your CV in English.
To learn how we handle your personal data during recruitment, please review our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is a data company, and data is our most valuable asset. The Data, Analytics & AI (DAA) organization turns WHOOP data into trusted intelligence that sharpens every team's decisions. As the data and AI ecosystem grows, making that data trustworthy and safe by default has become a strategic capability, so every product built on it can be relied on.
We are seeking a Director, Data Governance to lead the function as a new pillar within the DAA organization. You will report to our VP of Data, Analytics and AI Acceleration. As the first dedicated leader of this function, you will define the strategy, operating model, and roadmap for data ownership, contracts, event taxonomy, cataloging, access policy, data quality standards, and privacy and compliance. Governance sets the policy and standards; the Data Platform & Engineering pillar engineers and implements them, so this role leads through influence, clear standards, and strong cross-functional partnership.
WHOOP operates a mature data platform. This role builds the governance layer on top of it: formal ownership models, data contracts, an event taxonomy, cataloging and discovery, classification frameworks, and the policies that let the company scale into regulated environments without slowing down. You will build and lead a team and champion intelligent, AI powered approaches to continuously monitor the health and trust of our data.
You should be equally comfortable setting strategy and rolling up your sleeves, and as effective presenting a data classification framework to senior leadership as you are working through a data quality standard with an engineer. Working across Data Platform & Engineering, Analytics, Data Science, Product, GRC, Legal, InfoSec, and RAD, you will earn trust across technical and business teams, drive adoption, and ship enforceable governance outcomes.
RESPONSIBILITIES
- Define and lead the data governance strategy, operating model, and roadmap spanning data ownership, contracts, event taxonomy, cataloging, access policy, data quality standards, and privacy and compliance (HIPAA, GDPR, CCPA), aligned with the DAA strategy.
- Build, lead, and coach a small, senior team, developing your people while partnering closely with Staff level technical leaders across the org.
- Establish a formal data ownership model, partnering with engineering and business stakeholders to assign stewardship and accountability for critical datasets.
- Define the standards for data contracts between producing and consuming teams, covering schema stability, SLA adherence, and breaking-change management, with implementation owned by Data Platform & Engineering.
- Own the event taxonomy governance framework, bringing structure to event tracking and standardizing how product and engineering teams define, name, and instrument events across platforms.
- Set data quality standards (freshness, validation, monitoring) and the incident response expectations, partnering with Platform to operationalize automated testing and anomaly detection.
- Champion AI powered governance approaches that proactively surface quality issues, ownership gaps, policy violations, and compliance risks.
- Partner with GRC, Legal, and InfoSec to define the privacy, HIPAA, and compliance standards for how sensitive data is handled, which the platform then implements.
- Define role-based access policy across the data platform, balancing security with self-service accessibility, with enforcement engineered by Platform.
- Embed governance standards directly into engineering and developer workflows so the right way is the easy way, rather than relying on manual processes.
- Develop governance metrics and reporting to track adoption, compliance, and data health across the organization.
- Build a culture where trusted data is a shared responsibility across technical and business functions.
QUALIFICATIONS
- 10+ years in data, engineering, or data governance roles, with a strong background in data governance, data quality, data engineering, or data platform.
- 4+ years of experience leading and building teams.
- Direct experience building data governance programs or frameworks, ideally in a high-growth environment where governance was not yet formalized.
- Hands-on experience with modern data stack tooling: Snowflake, dbt, Airflow/orchestration, and data catalog/lineage tools.
- Working knowledge of healthcare data regulations (HIPAA), or willingness to develop deep expertise quickly given the WHOOP expansion into regulated healthcare products.
- Experience implementing data quality frameworks with automated monitoring and alerting.
- Experience with access control design and administration in cloud data platforms (Snowflake RBAC, row-level security, dynamic data masking).
- Ability to drive cross-functional alignment on data standards and policies, and to lead highly cross-functional initiatives. Comfortable influencing engineering, product, and business teams.
- Experience operating in regulated environments.
- Proven track record managing data oversight for complex research initiatives, such as IRB-regulated studies or trials or regulatory filings for the FDA.
- Excellent executive communication and organizational leadership. Able to translate technical governance concepts into business value for non-technical stakeholders and senior leadership.
- A player-coach orientation. Willing to be deeply hands-on while building repeatable processes and growing a team.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
*This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $190,000 - $230,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
seniorIreland, Dublin
УдалённоLithuania; Vilnius, Remote
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
headManchester, United Kingdom; We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
ГибридseniorMinsk; Communicate effectively across time zones and collaborate seamlessly with global engineering leadership
УдалённоseniorUnited States
УдалённоheadBarcelona, Spain; Madrid, Spain; Willingness to travel internationally up to 40% and operate across European, Middle Eastern, and Americas time zones
УдалённоheadComo, Italy; Milano, Italy; Rome, Italy; Willingness to travel internationally up to 40% and operate across European, Middle Eastern, and Americas time zones
Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
Toronto; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
УдалённоseniorCanada; San Francisco; United States; New York; Ottawa; Toronto; Montreal
