Location: New York City, NY; San Francisco, CA; Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a member of the GTM team at Anthropic, you will be a Staff Forward Deployed Engineer (FDE) who embeds directly with our most strategic customers and leads the technical direction of their AI adoption. Customers bring you in to lead, not only to implement: you decide what should be built, and then make sure it gets built well. You will work with customer teams to ship advanced AI applications that solve real world business problems, and guide the architecture and advisory work that surrounds those builds across an account.
Working closely with our Research, Product, and Engineering teams, you'll combine engineering expertise, an understanding of frontier AI applications, and customer-facing skills to understand customer workflows and develop innovative solutions that address complex business challenges while maintaining our high standards for safety and reliability.
You will sit at the frontier of enterprise AI deployments and help shape our forward-deployed motion as it scales. We expect Staff FDEs to set direction under ambiguity and represent Anthropic at the highest level in customer environments. In this role, you guide architecture and build initiatives across workstreams, working directly with senior technical and business stakeholders and owning outcomes that span an account's roadmap.
You don't need to have shipped agents to production. You do need deep experience building and operating production systems, hands-on time with agents, and the judgment to lead architecture and advisory work with enterprise customers.
Responsibilities
Own technical strategy for a key account or vertical, in partnership with account and product teams.
Guide technical architecture and design decisions across multiple concurrent workstreams.
Lead discovery and advisory engagements independently, shaping scope and technical strategy before a build starts.
Lead engagements delivered with partners, setting the architecture and the quality bar for work you don't build yourself.
Review designs and unblock other FDEs on hard technical calls.
Represent Anthropic to senior technical and business stakeholders, including VPs and C-level, to align on strategy and de-risk delivery.
Own your engagements end to end: scope the work, sequence it, unblock it, anticipate security and procurement gates, and deliver production systems the customer can operate.
Work within customer systems to build production applications and agent components with Claude, and hand over systems the customer can run.
Identify and codify repeatable deployment patterns and contribute insights back to our Product and Engineering teams.
Build long term relationships with customers and proactively identify new opportunities for AI deployment throughout the lifecycle of an engagement.
Travel frequently (25%) to customer sites to build in person with customers.
Be a champion for Anthropic's mission in the field.
You May Be a Good Fit If You Have
Deep system design and problem decomposition skills: you can walk into a discovery conversation with only a business problem and leave with a defensible technical strategy for a secure, production-ready design inside a complex enterprise environment of legacy systems, with identity and access, and compliance requirements.
Experience in a senior technical, customer facing role such as Forward Deployed Engineer, or as a Tech Lead with consulting or product experience. Former technical founders are also encouraged to apply.
A track record as the person a team turns to on ambiguous technical calls, whether through architecture review, pairing, or informal mentorship.
A track record of directly influencing senior technical and business stakeholders, including VP and C-level, in complex organizations.
Extensive experience building and operating production systems. Hands-on experience with LLMs and agents is expected. Side projects and prototypes count.
Strong programming skills with proficiency in Python (and ideally in one or more additional languages like TypeScript, Java, etc), experience shipping production applications, and everyday use of AI coding tools with the judgment to review and steer.
Experience leading advisory and architecture-review engagements as well as hands-on builds, and running them end to end.
High agency with an ability to navigate ambiguity present in complex organizations, and the learning velocity to pick up new domains and tools fast.
Passion for advancing safe, beneficial AI systems through creative technical applications.
A background in financial services, healthcare/life sciences, or another enterprise vertical are nice to have.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$280,000
—
$320,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
About Ventora
Ventora is an AI-powered product designed to help people turn ideas into businesses.
We are building a product that guides users through a complex journey — from the first idea to creating and launching their own business.
Our ambition is to make this journey feel clear, intuitive, and motivating, even when the underlying process is complex.
We're looking for a Senior Product Designer who wants to go beyond designing interfaces and shape how people understand, experience, and interact with a product.
Someone who sees UX as a powerful way to influence user behavior, remove friction, and help people achieve meaningful outcomes.
What You'll Do
Design the experience, not just the screens.
Build intuitive user flows, information architecture, and interaction logic for complex, multi-step workflows.
Make complexity feel effortless.
Identify friction, reduce cognitive load, and turn overwhelming processes into clear, manageable steps.
Guide users toward meaningful outcomes.
Make the next best action obvious through thoughtful hierarchy, contextual guidance, and clear feedback.
Apply behavioral design principles.
Use motivation, progress indicators, commitment, feedback, and other behavioral mechanisms to help users stay engaged — always with genuine user value in mind.
Improve activation and retention.
Identify where users hesitate, get confused, or drop off, and design solutions that improve activation, completion rates, and continued engagement.
Turn insights into experiments.
Work with the product team to develop hypotheses, test UX decisions, analyze user behavior, and measure impact.
Connect design decisions to product outcomes.
Understand the funnel, user segments, and key product metrics to make informed decisions rather than relying on personal preferences.
Collaborate closely with the team.
Partner with product, engineering, and other stakeholders to turn complex challenges into simple, effective experiences.
What We're Looking For
Strong experience in product design, UX architecture, or designing complex digital products.
A deep understanding of user behavior, decision-making, motivation, and cognitive load.
Experience designing multi-step workflows, onboarding experiences, productivity tools, SaaS platforms, or other products with complex user journeys.
The ability to identify the real problem before jumping into solutions.
A data-informed mindset and experience connecting UX improvements to product metrics.
A strong understanding of experimentation, hypothesis-driven design, and continuous product improvement.
The ability to explain not only what you designed, but why you made those decisions and what changed as a result.
Solid prototyping and interaction design skills.
Visual design expertise is welcome, but strategic UX thinking comes first.
Experience with AI-powered products, fintech, marketplaces, or no-code/low-code platforms is a plus.
What Success Looks Like
You'll know you're making an impact when users:
Understand where they are and what they need to do next.
Move through complex workflows with less confusion and hesitation.
Reach their first meaningful outcome faster.
Complete more of the journeys they start.
Return to the product because they experience real value.
🌱 Why Join Ventora
Build real AI systems used in production
Influence both the product and its technical foundation
Own projects from idea to launch and measurement
Work directly with founders, product, and engineering
Experiment with new models and AI development workflows
Help define quality standards for an AI-native platform
Grow into a leading role as the product and team expand
We're particularly interested in people who can demonstrate the connection between a UX problem, a design decision, and a measurable product improvement.
Location: San Francisco, CA; Seattle, WA
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
Docker is looking for a Senior Software Engineer to build AI-powered developer tools and the platform behind them on our AI Developer Tools team. You will work at the intersection of AI, developer experience, and platform engineering, building tools that make Docker's engineers more productive and the platform that lets teams across Docker prototype, deploy, and scale their own AI developer tools.
As a Senior Engineer you will design, build, and operate:
- AI-Powered Developer Tools. AI agents and tools that accelerate developer productivity, surface observability insights, and automate operational reviews. You will help teams adopt an AI-native way of working and speed up adoption of tools such as Claude Code and Codex. Examples include AI-powered code review and refactoring assistants, automated test generators and local environment setup tools, deployment pipeline diagnostic agents, and agents that simplify on-call work during incidents.
- Self-Service AI Developer Tools Platform. Platform infrastructure that lets product and platform teams across Docker unblock themselves by prototyping, building, and deploying their own AI developer tools, using the patterns and standards the team sets.
You will report to the Senior Manager, AI Developer Tools, and work closely with the team's Principal and Staff engineers, product engineering teams, and platform teams across Docker.
_______________________________________________________________________
WHAT WOULD MAKE SOMEONE SUCCESSFUL IN THIS ROLE
You are a strong, hands-on engineer who enjoys building at the intersection of AI, developer experience, and platform engineering. You have built software on top of LLMs and AI agents and have a good sense of what works in practice. You care about the people using your tools, and you can tell a tool developers love from one they put up with. You take a feature from a vague request to production: you ask the right questions about requirements, design it sensibly, ship it iteratively, and operate it afterward. You are comfortable in a fast-moving AI landscape and balance quality with pragmatism. You make the engineers around you better through thoughtful code review and by sharing what you learn.
_______________________________________________________________________
RESPONSIBILITIES
BUILDING AND OPERATING AI DEVELOPER TOOLS
- Design, build, and operate production AI agents for developer productivity, including code review assistants, test generators, deployment diagnostics, and incident response automation
- Integrate LLM providers, agent orchestration frameworks, and MCP servers into reliable tools, following the team's patterns and standards
- Build systems that help Docker's engineers adopt AI-native development tools
- Build integrations between AI developer tools and existing developer infrastructure such as CI/CD pipelines, observability platforms, and deployment systems
- Instrument your tools so the team can measure adoption, effectiveness, and developer satisfaction
SELF-SERVICE PLATFORM
- Build and improve platform capabilities, including deployment pipelines (ArgoCD/GitOps), observability integration (Grafana), security controls, and cost management, that help teams ship their own AI tools faster
- Help reduce time-to-production for new products from weeks to days
- Contribute to reliability, security, and performance standards for AI systems, including SLOs, monitoring, and incident response
DESIGN AND DELIVERY
- Take features and services from requirements to production. Ask about scale, users, and constraints before designing, and write down your assumptions
- Write clear design documents for the work you own, and participate in design reviews for the team
- Review code thoroughly and share what you learn with the rest of the team
- Take part in the team's on-call rotation, and help improve alerts, runbooks, and tooling so the next incident is easier
- Follow the AI-assisted engineering practices the team sets: use AI tools critically, validate their output, and stay accountable for what you ship
COLLABORATION AND GROWTH
- Work with the Senior Manager and the team's Principal and Staff engineers to understand priorities and shape your work
- Partner with Infrastructure, Security, and Data teams on integrations and shared standards
- Help newer engineers get up to speed on the team's tools, patterns, and practices
- Keep up with emerging AI/LLM technologies and agent frameworks, and bring useful findings back to the team
_______________________________________________________________________
QUALIFICATIONS
REQUIRED
- 6+ years of software engineering experience building and operating production systems
- Hands-on experience building LLM-powered applications, AI agents, or AI-assisted developer tools
- Working knowledge of LLM APIs (OpenAI, Anthropic, and others), prompt engineering, agent orchestration frameworks, and practical uses of AI in software development workflows
- Experience building and operating scalable backend services, distributed systems, or developer-facing platforms
- Experience with cloud-native infrastructure, including Kubernetes, CI/CD pipelines, and observability systems
- Proficiency in Go (preferred), Rust, Java, or Python, with strong software engineering fundamentals
- Experience building developer tools, platform systems, or internal tools that other engineers rely on
- Good product judgment: you weigh developer experience and technical trade-offs, and you ask clarifying questions before committing to a design
- Clear written and spoken communication suited to a remote, async-first company
- Ownership mentality with a bias for action and iterative delivery in ambiguous, fast-moving environments
- Comfortable working autonomously in a distributed, remote-first team
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience
PREFERRED
- Experience with MCP (Model Context Protocol) or similar AI agent integration standards
- Background in developer productivity, DevOps, SRE, or platform engineering
- Contributions to open source AI tools, developer tooling, or platform engineering projects
- Experience with GitOps deployment patterns (ArgoCD) or Grafana-based observability
- Familiarity with security and operational practices for production AI systems
- Experience with infrastructure-as-code (Terraform, Pulumi) and major cloud platforms (AWS, GCP, Azure)
_______________________________________________________________________
WHAT TO EXPECT
FIRST 30 DAYS
- Learn Docker's current AI and developer tooling landscape, the team's services, and the architecture decisions made so far
- Meet your teammates, including the Principal and Staff engineers, the Senior Manager, and key stakeholders in product engineering
- Ship a useful production change in your first weeks, using the team's AI-assisted engineering workflow
- Review existing AI tool prototypes and internal experiments to learn what is working and what is not
- Shadow on-call and learn the operational profile of the team's services
FIRST 90 DAYS
- Own a feature or service from design to production with measurable impact, such as part of an AI code review agent, a deployment diagnostic agent, or an on-call assistant
- Write the design document for work you own and take part in team design reviews
- Contribute to the self-service platform's deployment pipeline, observability integration, or security controls
- Take part in the on-call rotation
FIRST YEAR OUTLOOK
- Be a go-to engineer for one or more of the team's AI tools or platform components
- Have shipped multiple production improvements that Docker engineers use every day, with adoption and effectiveness you can point to
- Have helped teams outside AI Developer Tools build and run their own tools on the platform
- Have taken on larger and more ambiguous work as your scope grows, and helped newer engineers do the same
Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
United States: $160,900 – $260,700 base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: San Francisco, CA; Seattle, WA
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
Docker is looking for a Staff Software Engineer to set the technical direction for key parts of our AI Developer Tools team. You will work at the intersection of AI, developer experience, and platform engineering, building the AI-powered tools and the platform that let teams across Docker prototype, deploy, and scale their own AI developer tools.
As a Staff Engineer you will own the technical design and delivery for two areas:
- AI-Powered Developer Tools. Design and build AI agents and tools that accelerate developer productivity, surface observability insights, and automate operational reviews. You will help teams adopt an AI-native way of working and speed up adoption of tools such as Claude Code and Codex. Examples include AI-powered code review and refactoring assistants, automated test generators and local environment setup tools, deployment pipeline diagnostic agents, and agents that simplify on-call work during incidents.
- Self-Service AI Developer Tools Platform. Design and build the platform infrastructure that lets product and platform teams across Docker unblock themselves by prototyping, building, and deploying their own AI developer tools. You will set the patterns and standards that let teams experiment, iterate quickly, and graduate successful prototypes into production-ready services.
You will report to the Senior Manager, AI Developer Tools, and work closely with the team's Principal engineers, engineering leadership, product engineering teams, and platform teams across Docker.
_______________________________________________________________________
WHAT WOULD MAKE SOMEONE SUCCESSFUL IN THIS ROLE
You are a hands-on technical leader who works well at the intersection of AI, developer experience, and platform engineering. You have shipped production systems built on LLMs and AI agents, and you can explain what worked and what did not. You think in platforms: you design something once so that several teams can move faster. You have clear opinions about what makes a developer tool good, and sound judgment about when to build, when to integrate, and when not to do either. You are comfortable in a fast-moving AI landscape and balance technical quality with shipping iteratively. Before you design, you ask about scale, users, and constraints rather than assuming them. You lead through influence and mentorship, and the engineers around you get better because you are on the team.
_______________________________________________________________________
RESPONSIBILITIES
TECHNICAL LEADERSHIP AND ARCHITECTURE
- Set technical direction and own the architecture for AI-powered developer tools and the self-service platform within the team's roadmap
- Turn ambiguous problems into clear requirements, plans, and staged decisions. Ask about scale, users, and constraints before designing, and write down your assumptions
- Establish patterns, standards, and best practices for LLM integration, agent development, and production AI systems that the team and partner teams adopt
- Shape platform capabilities including deployment frameworks (ArgoCD/GitOps), observability integration (Grafana), security controls, and operational tooling for AI developer tools
- Design reliable, scalable infrastructure for hosting AI agents and developer tools
- Recommend AI technology choices, LLM provider strategies, and agent orchestration approaches, and make the trade-offs explicit
- Work with the Senior Manager and the team's Principal engineers to align technical decisions with business goals
SYSTEMS DESIGN AND IMPLEMENTATION
- Design, build, and operate production AI agents for developer productivity, including code review assistants, test generators, deployment diagnostics, and incident response automation
- Build self-service platform capabilities that reduce time-to-production for new AI tools from weeks to days
- Build systems that speed up adoption of AI-native development tools (Claude Code, Codex) across Docker's engineering organization
- Set and meet reliability, security, and performance standards for AI systems, including SLOs, monitoring, incident response, and cost management
- Design integrations between AI developer tools and existing developer infrastructure such as CI/CD pipelines, observability platforms, and deployment systems
- Take part in the team's on-call rotation and use what you learn to improve alerts, runbooks, and tooling
STRATEGIC IMPACT AND INNOVATION
- Evaluate emerging AI/LLM technologies, developer tooling trends, and agent frameworks, and recommend what Docker should adopt and what it should not build
- Define how we measure AI tool effectiveness, including adoption, productivity gains, and developer satisfaction
- Improve AI tool performance, cost efficiency, and developer experience through architectural improvements
- Contribute to the technical approach for hardening proven internal tools so other teams across Docker can adopt them
- Lead cross-team technical delivery, surface risks early, and work with Infrastructure, Security, and Data on shared standards
LEADERSHIP AND MENTORSHIP
- Mentor senior engineers on AI/LLM integration patterns, agent development, and platform engineering practices
- Lead design reviews and raise the quality of design and code reviews across the team
- Create reusable patterns, documentation, and architectural decision records (ADRs) that other engineers build on
- Help the team turn good individual AI-assisted engineering practice into shared workflows and controls
- This role may require participation in an on-call rotation to provide support outside of standard business hours, including evenings, weekends, and holidays, as needed.
_______________________________________________________________________
QUALIFICATIONS
REQUIRED
- 8+ years of software engineering experience, with demonstrated technical leadership on production systems at scale
- Hands-on production experience building LLM-powered applications, AI agents, or AI-assisted developer tools
- Strong understanding of LLM APIs (OpenAI, Anthropic, and others), prompt engineering, agent orchestration frameworks, and practical uses of AI in software development workflows
- Track record of designing and building scalable distributed systems and developer-facing platforms
- Production experience with cloud-native infrastructure, including Kubernetes, GitOps deployment patterns, observability systems, and CI/CD pipelines
- Proficiency in Go (preferred), Rust, Java, or Python, with strong software engineering fundamentals
- Experience designing developer tools, platform systems, or internal tools that other teams rely on
- Track record of clarifying requirements and constraints with stakeholders before committing to a design
- Track record of leading complex initiatives that crossed team boundaries, and of influencing without direct authority
- Strong product and platform judgment: you weigh business outcomes, developer experience, and technical trade-offs
- Clear written and spoken communication suited to a remote, async-first company
- Track record of mentoring other experienced engineers
- Ownership mentality with a bias for action and iterative delivery in ambiguous, fast-moving environments
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience
PREFERRED
- Experience with MCP (Model Context Protocol) or similar AI agent integration standards
- Background in developer productivity, DevOps, SRE, or platform engineering
- Contributions to open source AI tools, developer tooling, or platform engineering projects
- Experience evolving an internal platform or tool into a widely adopted, production-grade service
- Knowledge of security, compliance, and operational practices for production AI systems
- Experience with infrastructure-as-code (Terraform, Pulumi) and major cloud platforms (AWS, GCP, Azure)
_______________________________________________________________________
WHAT TO EXPECT
FIRST 30 DAYS
- Build context on Docker's current AI and developer tooling landscape, including existing AI experiments, LLM provider relationships, and architecture decisions to date
- Meet the Senior Manager, the team's Principal engineers, engineering leadership, and key stakeholders in product engineering to understand needs, pain points, and constraints
- Review existing AI tool prototypes and internal experiments to learn what is working and what is not
- Get hands-on with the team's services and ship a useful production change
- Shadow on-call and learn the operational profile of the team's services
- Work with the Senior Manager to agree on initial technical priorities
FIRST 90 DAYS
- Lead the technical framing and delivery plan for one significant problem, from requirements through to production
- Document the architecture, technology choices, and integration patterns for that work, including ADRs
- Ship a production AI developer tool that sets patterns the team can reuse (for example an AI-powered code review agent, a deployment diagnostic agent, or an on-call assistant)
- Contribute to the technical foundations of the self-service platform: deployment pipeline, observability integration, security controls, and cost management
- Lead design reviews for your area of the roadmap and begin mentoring other engineers
- Take part in the on-call rotation
FIRST YEAR OUTLOOK
- Be the trusted technical lead for your area of AI Developer Tools, and a sought-after partner for teams across Docker
- Deliver at least one material outcome that spans multiple teams or systems
- Have multiple production AI tools demonstrating value across Docker's engineering organization
- Help build a self-service platform that lets multiple teams build, deploy, and operate their own AI tools with little friction
- Define and instrument how the team measures AI tool adoption, effectiveness, and developer productivity impact
- Grow other senior engineers into broader ownership, and reduce the number of decisions that depend on a small set of people
Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
United States: $170,350 – $275,550 base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Remote EMEA
Workplace: Remote
A QUICK RUN-DOWN OF THE JOB
We’re looking for a Product Manager to join LI.FI and help raise the bar on how our aggregation product performs in the real world. You’ll own two sides of the same mission: driving execution quality so every liquidity source behaves as intended and transaction success rates meet our standards, and leading how we add new liquidity sources and ecosystems to grow the product’s reach.
You’ll work closely with our Expansion team, partnering hand in hand with the tech lead to turn complex technical and business needs into clear, well-scoped work for engineering. You’ll also manage relationships with external partners like decentralised exchanges, and collaborate across BD, QA, and Data to keep the product reliable and improving.
The role reports to our Product Lead and sits within a small, focused product team.
Please note: This role is remote within Europe. Your application will not be considered otherwise.
WHAT YOU’LL DO
- Own execution quality for our aggregation product, defining what good looks like and driving the monitoring, metrics, and features that get us there
- Lead the onboarding of new liquidity sources and ecosystems end to end, from identifying opportunities to driving them to launch
- Work hand in hand with the Expansion tech lead to translate business and technical needs into well-defined tickets and specs for engineering
- Monitor API behaviour and the performance of our tools, catching issues before they reach partners and users
- Build and maintain relationships with third parties, including decentralised exchanges and other liquidity partners
- Collaborate closely with BD, QA, and Data to align on priorities, surface issues, and feed improvements back into the product
WHAT MAKES A GOOD CANDIDATE
- Ideally 5+ years of experience as a Product Manager, with a strong track record in a technical product environment
- Blockchain experience is a must: ideally coming from a blockchain company so you can hit the ground running on how the ecosystem works
- Strong analytical and data-driven mindset, with the ability to interpret data, spot patterns, and translate findings into product decisions
- Excellent communicator, confident talking to external partners like decentralised exchanges and able to translate technical issues into clear, actionable solutions
- Strong attention to detail: you notice when something is off and dig into it
- AI literate: you actively use AI tools in your workflow and understand how to apply them to product work
- Collaborative mindset, strong organisational skills, and a process-oriented approach to work
NICE TO HAVE
- Track record of working on data products
- Experience monitoring API performance or working on execution quality in a technical product
- Familiarity with aggregation, routing, or liquidity-related products in crypto or fintech
We encourage you to apply if you feel your experience and skills equip you for this job but are not listed here!
COMPANY CULTURE
- Embracing the differences
- Embrace your own differences
- Respect and welcome the unique qualities of others
- See others’ differences as an opportunity to grow
- Own it, do it
- Own tasks end-to-end
- Hold yourself to a high bar for execution
- Make bold decisions, and be accountable
- Understand your limitations and seek for help
- Fail forward
- Try - don’t be afraid to fail
- Learn - don’t make the same mistake twice
- Adapt - grow with the experience
- Have fun together
- Take the time to get to know and understand each other better
- Don’t take yourself too seriously and keep it light-hearted
- Fun should be coming from a place of love and respect
WHAT YOU’LL GET
- Annual company offsites — we've explored Thailand, Vietnam, Morocco, and Greece together. Next stop for 2027: TBD!
- 30 days of PTO
- Flexible remote days
- Flexible working hours
- Equity participation from day 1
- Entitlement to work computer (choice of equipment)
- An annual 1,000€ personal development budget once you have worked 6+ months (pro-rated the first year)
- A one-time 1,000€ remote budget to use on coworking, office setup, etc.
If you join us as an independent contractor, you’re only entitled to the first five benefits of this list.
APPLICATION PROCESS
Setting yourself up for success starts with the application! Click here https://www.notion.so/Setting-yourself-up-for-a-great-start-112f0ff14ac780d58c6ee346f3856bec?pvs=21 to discover valuable tips that will help you navigate our application process effectively.
LI.FI http://LI.FI is an equal opportunity employer. We encourage individuals of all backgrounds to apply. Join us in our dedication to fostering a workplace that values and respects each team member's unique contributions.
Shortlisted candidates will undergo a comprehensive interview process, including a people operations interview, a take-home assignment, a meet-the-team & founder interview, and a reference check.
For more information, visit our page https://www.notion.so/Hiring-Process-at-LI-FI-2e3ec55d96114976abc635866ae73ea3?pvs=21 detailing our hiring process!
Location: England; UK; London
Workplace: Remote
REMOTE | UNITED KINGDOM | CRYPTO & PAYMENTS | FCA AUTHORISATION | EMPLOYMENT OR B2B
Our client is an established, profitable fintech operating at the intersection of crypto and traditional payments. It runs a consumer on/off-ramp platform and a fast-growing B2B infrastructure business: APIs and white-label solutions that let exchanges, neobanks, PSPs, wallets and other platforms embed regulated crypto and fiat services. The company is authorised under MiCA and PSD2 in the EU and is now building its regulatory presence in the UK. The culture is owner-led, high-ownership and low-bureaucracy: decisions are made quickly and close to the founders.
About the role
This is a senior, hands-on legal role with a single, clear mandate: own the company’s UK regulatory build. You will report directly to the CEO and be the most senior legal voice in the business on UK matters.
The UK’s new cryptoasset regime takes effect in October 2027. From that date, regulated cryptoasset activity in the UK requires FCA authorisation. You will own a first-wave authorisation under this new regime end to end, alongside a UK e-money application. For a regulatory lawyer, this is a career-defining piece of work, and the window to start it is narrow.
The role has no direct reports at hire. You will work closely with the company’s EU legal function. This is a deliberately focused UK mandate, not a group legal role.
What you will own
- FCA cryptoasset authorisation: perimeter analysis of B2C and B2B activities against the new regime, application strategy, drafting, regulatory business plan input, RFI handling and dialogue through to decision.
- UK EMI application: ownership on the same basis, including sequencing between the two applications.
- FCA relationship: acting as the senior in-house legal counterpart to the regulator.
- UK conduct perimeter: the cryptoasset financial promotions regime, Consumer Duty, the UK Travel Rule, and safeguarding and prudential requirements.
- Post-authorisation readiness: governance, senior manager and certification considerations, reporting and disclosures.
- External counsel: briefing, directing and quality-controlling UK external counsel, and managing that spend.
- International expansion: legal lead on additional licence applications in other jurisdictions, and advice where the UK and EU regulatory perimeters meet.
- Commercial legal: drafting and negotiating English-law B2B agreements. This includes MSAs, API and white-label terms, referral and agent agreements, and banking, payment and card scheme counterparty agreements.
- UK consumer-facing legal: consumer terms, financial promotions review and UK-specific disclosures.
- UK employment: UK employment law and contractor arrangements, in partnership with HR.
What we are looking for
- Qualified solicitor or barrister in England & Wales, typically with 8+ years PQE.
- Hands-on UK financial services regulatory experience, including at least one FCA authorisation or variation of permission that you personally owned or materially led, from perimeter analysis to decision.
- Direct, personal interaction with the FCA: correspondence, meetings and representation that you led yourself.
- Crypto or digital-asset legal experience at licensed or established firms, such as registered or authorised exchanges, regulated on/off-ramps, licensed custodians or infrastructure providers.
- Cryptoasset, e-money or payments perimeter experience. Engagement with the 2025–26 FCA cryptoasset consultations is highly relevant.
- Ability to draft and negotiate English-law B2B fintech agreements independently.
- A track record of owning regulatory outcomes, not only advising on them. Law-firm backgrounds are welcome where this is evident.
- Ability to take a clear position under pressure from senior stakeholders and counterparties, and to translate legal risk into business options with a recommendation.
- Comfort operating as a remote senior with no legal support structure beneath you, working with a leadership team based outside the UK.
- Practical use of AI tools in legal drafting, research or review.
- Fluent legal English to regulator-facing standard.
- Existing right to work in the UK, and the ability to attend regulator meetings in London as required.
Team management experience is not required. We welcome strong senior counsel ready to step into a Head of Legal role.
Nice to have
- Previous Head of Legal, GC or senior counsel role at a UK-authorised EMI, PI or FCA-registered cryptoasset firm.
- Experience of a firm moving from AML registration to full FSMA authorisation.
- Involvement in industry working groups or trade association engagement on the new UK crypto regime.
- SM&CR experience.
- Knowledge of UK safeguarding and prudential requirements for e-money and payments.
- Crown Dependency (Jersey, Guernsey, Isle of Man) or Australian regulatory exposure.
- Card scheme legal experience, such as Visa/Mastercard rules and principal membership.
- Experience building a legal or regulatory function in a jurisdiction from scratch.
What’s on offer
- A direct reporting line to the CEO and ownership of the company’s UK market entry.
- A defining role in a first-wave authorisation under the UK’s new cryptoasset regime.
- A remote setup in the UK, with a flat structure and fast decisions.
- An employment or B2B contract, with a performance bonus linked to UK authorisation milestones.
- A fast, transparent hiring process, typically completed within four weeks.
Location: Washington, D.C.; United States
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We're hiring a Head of Public Sector to build and lead ElevenLabs' government business in the US. Government agencies are moving voice and conversational AI from pilots into production for citizen services, contact centers, accessibility, training, and mission operations. You'll own how ElevenLabs shows up in that market, from strategy and pipeline through to the team that delivers the revenue.
We don't use traditional job titles at ElevenLabs. This role is equivalent in scope and seniority to a Vice President of Public Sector, with ownership of the vertical, authority to hire and structure the team, and direct access to the executive team.
You'll work closely with the executive team, Product, Engineering, Legal, and Security. You'll set the vision for how ElevenLabs serves the government, decide how the team is structured and staffed, and stay close to the largest pursuits. You'll lead from the frontline alongside your team while hiring the leaders who will take over portfolios as the business grows.
IN THIS ROLE YOU WILL
- Define and execute the go-to-market strategy across US Federal (Civilian, Defense, Intelligence), State, Local, and Education.
- Own the public sector revenue plan, forecast, and pipeline, and report on them to the executive team.
- Recruit and lead the team, including additional Account Executives, segment or regional leaders, capture and proposal support, and sales operations. You'll have the authority to shape the org.
- Lead from the frontline with your team on the largest and most complex pursuits, from first agency conversation through procurement, security review, and award.
- Shape our approach to contract vehicles and channels, including GSA Schedule, cooperative contracts, procurement vehicles, and partnerships with systems integrators and resellers.
- Build and maintain relationships with senior agency leaders, procurement officials, technical stakeholders, and the integrator and partner ecosystem.
- Work with Product, Engineering, and Security to define and prioritize what government customers require, including FedRAMP, StateRAMP, IL5, ITAR, data residency, FOCI Mitigation and sovereign or on-premise deployment. You'll bring customer and pipeline evidence to roadmap decisions.
- Work with Legal and Finance on government contracting terms, pricing, and the processes public sector sales depends on.
- Create repeatable sales processes, performance metrics, and operating rhythms so revenue becomes more predictable as the team grows.
- Partner with the Forward Deployed Engineer and Account Manager orgs so early deployments become references and expand across agencies.
- Work with Marketing on public sector messaging and content, and with government affairs and policy contacts to track regulation, funding, and procurement changes.
- Serve as the public face of ElevenLabs in the government market, at agency briefings, and industry events.
WHAT WE'RE LOOKING FOR
- 15+ years of progressive experience in technology sales or business leadership, with at least 10 years in public sector markets.
- Experience leading government sales teams, with a record of hiring and developing both individual contributors and managers.
- Proven track record of securing, large ARR strategic contracts with government agencies.
- Prior experience building a public sector business unit or equivalent leadership role at a technology company, ideally at an early or growth stage.
- Deep knowledge of federal, state, and education procurement, including funding mechanisms, acquisition vehicles such as GSA Schedule, GWACs, and IDIQs, and how buying decisions are made.
- Working knowledge of compliance and security requirements such as FedRAMP, FISMA, CMMC, IL5, ITAR and FOCI mitigation strategies.
- Experience selling cloud, AI, or other advanced technology to the government; familiarity with navigating AI trust and safety questions.
- Executive credibility with senior government officials, program leaders, and technical and security reviewers.
- An established network across agencies, systems integrators, and public sector partners.
- Comfort staying hands-on in deals while building the team and the playbook.
WHY THIS ROLE
The opportunity is to define the strategy, hire the team, and shape what we build for government, with direct support from leadership and a company growing as fast as ElevenLabs.
LOCATION
While we operate as a remote-first company, there is a strong preference for this role to be based in Washington DC.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Remote; United States; New York; San Francisco
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
We’re looking for an experienced, motivated Enterprise Account Executive to drive ElevenLabs’ growth across Financial Services: the banks, credit unions, insurers, lenders, and wealth managers people trust with their money, their families, and their futures. These institutions win or lose on trust and service at massive scale, under some of the most demanding regulatory standards anywhere. Their customers increasingly expect to talk, not type, whether they’re checking a balance, disputing a charge, filing a claim, or asking about a loan.
Our ideal candidate learns fast, closes well from a warm introduction, and is passionate about AI voice technology. You’ll act as a strategic partner to institutions reimagining how they serve, sell to, and sound to their customers, safely and at scale.
In this role you will:
- Focus on prospecting and landing net-new customers to expand the market footprint that ElevenLabs has in the financial services industry.
- Be able to balance a diverse pipeline of large financial institutions who require white glove experience with medium sized regional clients who require speed to close
- Identify where conversational AI can drive growth, automation, or cost efficiency in customer-facing and internal workflows. Our public use cases include account inquiries, payment support, fraud triage, loan origination, claims processing, collections, and compliance verification. Others include caller verification, onboarding, policy servicing and renewals, and contact center coaching
- Stay current on the conversational AI landscape, including competitive solutions, build-vs-buy dynamics, and emerging trends in AI governance and model risk
- Develop and execute account strategies across the whole buying group (CX and Contact Center Operations, Digital and Product, Technology, and Risk, Compliance, Legal, and InfoSec), landing with one high-impact use case and expanding across lines of business
- Partner closely with Forward Deployed Engineers to solution high-impact use cases, manage a successful Proof of Value, guide customers through model-risk, security, and architecture review, and set them up to scale in production
- Partner closely with Legal teams to drive strategic, fast-moving negotiations
- Serve as a trusted advisor on generative AI and voice, and share what you learn in the field to sharpen our Financial Services positioning, messaging, and references
Requirements
- At least 7+ years of quota-carrying enterprise sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms
- Financial services experience (banks, credit unions, insurers, lenders, payments) is preferred but not required. We weigh demonstrated adaptability and fast ramp in a new industry heavily
- Proven success closing [six- and seven-figure] deals and managing complex, multi-stakeholder sales cycles
- Proven ability to take a warm introduction through discovery, Proof of Value, and procurement to close
- Experience selling to both technical buyers (product and engineering) and business buyers (CX, operations, digital), and to risk and compliance gatekeepers, translating complex technology into business value
- Adept at deeply understanding a customer’s business and translating ElevenLabs’ capabilities into solutions that deliver against their needs
- Proficient in enterprise procurement, security review, and legal processes, including regulated-industry vendor risk, model risk, and data protection reviews, and able to work autonomously as a cross-functional partner
- Strong executive presence, the ability to build relationships with senior executives, and willingness to travel frequently for onsite client visits and conferences
- High EQ, self-aware, and curious. Low ego and hands-on, comfortable running your own prospecting and deals
- Comfort in an early-stage, high-growth environment, where ambiguity is the norm and the state of play changes rapidly
- Passion for voice and conversational AI and how it can unlock transformative value for customers
Location
This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in EST, CST, or PST timezones is required. There is a preference for candidates to be based in New York or San Francisco, with the option to work out of our office.
#LI-REMOTE
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: New York; United States; San Francisco
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
We're looking for an experienced, motivated Enterprise Account Executive to drive ElevenLabs' growth across Consumer Brands: the household names that millions of people call, shop with, order from, and fly with every day. That means everyday retail, grocery, CPG, quick-service restaurants, travel, hospitality and airlines. These companies win or lose on customer experience at massive scale, and their customers increasingly expect to talk, not type.
Our ideal candidate is passionate about the transformative possibilities of AI voice technology and eager to act as a strategic partner, helping Fortune 500 and large-scale consumer companies reimagine how they serve, sell to, and sound to their customers.
In this role you will:
- Build and manage a growing portfolio of new accounts across QSR, grocery and retail, CPG, and travel and airlines to help ElevenLabs meet its revenue goals
- Identify opportunities where conversational AI can drive growth, automation, or cost efficiency in both customer facing and internal agentic workflows, such as customer care, qualification and bookings, helpdesk, learning and development, brand voice across marketing and localization and many more.
- Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends like agentic commerce
- Demonstrate expertise, or a strong willingness to learn, about how ElevenLabs' voice technology unlocks value across customer support, virtual agents, in-app assistants, and creative content
- Develop and execute account strategies across the whole buying group (CX and Operations, Digital and Product, Marketing and Brand, Technology), landing with one high-impact use case and expanding across business units, brands, and markets
- Partner closely with Forward Deployed Engineers to solution high impact use cases, manage a successful Proof of Value with end customers, and set up customers to scale successfully in production
- Serve as a trusted advisor, educating clients on generative AI and voice, and help shape the Consumer Brands playbook: ICP, messaging, and references
Requirements
- 7+ years of quota-carrying enterprise sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms
- Experience selling to consumer-facing enterprises (QSR, grocery/retail, CPG, travel/hospitality/airlines) is a strong plus
- Proven success closing seven-figure deals and managing complex, multi-stakeholder sales cycles
- Experience selling to both technical buyers (product and engineering) and business buyers (CX, operations, marketing and brand), and translating complex technology into business value
- Adept at deeply understanding a customer’s business and unique requirements for success, and translating ElevenLabs’ capabilities into solutions that deliver against their needs
- Proficient in enterprise procurement, security review, and legal processes, with the ability to work autonomously and effectively as a cross functional partner
- Strong executive presence, the ability to build relationships at the C-suite and board level, and willingness to travel frequently and proactively for onsite client visits and conferences
- Comfort in an early-stage, high-growth environment, where ambiguity is the norm and the state of play changes rapidly
- Passion for voice and audio AI and how it can unlock transformative value for customers
Location
This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in EST, CST, or PST timezones is required. There is a preference for candidates to be based in New York or San Francisco, with the option to work out of our office.
#LI-remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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Title: CPT-11505 Social Media & Content Marketing Virtual Assistant
Independent Contractor – CPT-11505 Social Media & Content Marketing Virtual Assistant/Marketing VA/Senior-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A Denver-based breathwork facilitator is seeking an experienced Marketing VA to help establish and consistently grow the online presence of a new wellness practice.
The business is in its early stages, and the immediate priority is to build a stronger social media presence, create and publish consistent content, promote upcoming breathwork events, and direct interested audiences toward the client's website and services.
The VA should be experienced enough to provide practical guidance around content planning and social media execution while working closely with the client to develop the brand's voice and direction.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Social Media & Content
Create and maintain a consistent social media content calendar
Create engaging social media posts based on the client's services, events, and brand
Schedule and publish approved content
Manage content across Instagram, Facebook, and other appropriate platforms
Repurpose content across multiple social channels
Create graphics and basic visual content using Canva
Write captions and supporting social media copy
Help establish a consistent brand voice and visual style
Recommend practical content topics and formats
Organize marketing activity around upcoming events
Develop and recommend monthly marketing/content plans based on the client's business goals, current online presence, and opportunities for growth, then execute the approved plan
Take ownership of ongoing marketing initiatives from planning through execution rather than relying solely on client-provided content ideas or instructions
Develop content and marketing approaches that support the client's broader business-development goals, including growing workshop attendance, expanding the client's network, and building awareness of the brand
Audience Growth & Engagement
Monitor comments, messages, and engagement
Engage appropriately with relevant accounts and potential audiences
Help increase awareness and organic follower growth
Identify relevant content themes and social media opportunities
Monitor basic content performance
Recommend practical adjustments based on engagement and results
Research relevant wellness and breathwork content, brands, and market examples to identify ideas and approaches that can inform the client's social media strategy
Website & Event Support (Secondary)
Make basic updates to the existing Canva website
Add upcoming breathwork events and relevant information
Publish or update monthly newsletter content on the website
Keep website information current
Assist with connecting Calendly or a similar scheduling tool to the website
Help ensure social media content directs interested audiences toward the client's website and booking options
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Previous social media management experience required
Content creation experience required
Canva experience required
Experience building content calendars and recurring social workflows required
Organic audience-growth and engagement experience preferred
Experience supporting startup, founder-led, wellness, coaching, or service businesses is a plus
Basic website content-management experience preferred
Calendly or similar scheduling-tool experience preferred
Basic social media analytics experience preferred
Marketing project management experience required
Ability to independently develop marketing strategies and action plans rather than relying solely on client-provided direction
Business and market research skills to understand a client's business, audience, competitors, and industry before developing marketing content and campaigns
Ability to take ownership of a marketing project from planning through execution
IDEAL CANDIDATE PROFILE
Experienced social media and digital marketing professional
Creative and comfortable developing content from limited starting materials
Proactive and able to provide practical direction
Strong content-writing and visual-content skills
Comfortable supporting a new founder-led brand
Able to balance guidance with hands-on execution
Organized and consistent
Comfortable working independently while keeping the client involved in approvals and brand decisions
Strong self-starter who can take ownership of the marketing function with limited day-to-day direction
Able to assess an early-stage business and translate the client's broader vision into practical marketing plans and execution
Comfortable taking increasing ownership of the project as familiarity with the client's brand, voice, and business develops
Able to research and immerse themselves in the client's business and industry to develop more relevant and authentic marketing content
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Canva
Instagram
Facebook
Social Media Scheduling Tools
Calendly
Basic Website Management Tools
TikTok / YouTube – Experience a Plus
Kit – Preferred / Client Training Available
– Used for creating and publishing the client's monthly newsletter and managing the existing distribution list
Work Schedule
Contracted Hours per Week: 10 Hours (Hours may increase as marketing activity grows)
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 2:00 PM – 4:00 PM MST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Marketing VA
REQUESTED EXPERIENCE TIER LEVEL: Senior and Advanced Level
Contracted Hours per Week: 10 hours/week (Hours may increase as marketing activity grows)
Daily Working Time: 2:00 PM – 4:00 PM MST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-C (Strong Written English Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Singapore
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
This is a brand new Adoption Strategist role sitting at the intersection of adoption, enablement, scaled programs, and product expertise so we expect the scope to evolve and want someone excited to build as it does. You'll design and run the programs - onboarding tracks, lifecycle campaigns, workshops, adoption playbooks - that drive corporate and mid-market customers to activate their core use case and expand into new ones. Everything you build has to scale across a high-volume book, not be custom to one account. You'll need deep product fluency - enough to be the most credible voice in the room on how to use the product well - without ever owning an account or its technical implementation directly. This is a builder role for someone extremely analytical, comfortable running live enablement at scale, and already advanced with AI tools to automate the systems behind it.
Since this is a new role, we expect the scope to evolve over time - being adaptable and excited to build is a core part of being successful here. Focus areas include, but aren't limited to:
- Drive strong adoption by building and delivering scalable enablement and activation programs that educate customers on best practices, and get them to time-to-value quickly on their core use case
- Develop deep product expertise across the entire ElevenLabs platform, with a focus on ElevenAgents and ElevenCreative - you're a product expert on our existing product and you're constantly the first to learn new products coming to market
- Proactively audit customer agents prompts, configurations, and feature setup to identify gaps, and share recommendations as a value-add service that drives deeper adoption
- Track and drive key leading and lagging adoption metrics, partnering with Revenue Operations to iterate on our reporting capabilities, and use those trends to develop data-driven adoption strategies and playbooks across the customer base in region
- Partner with Account Management and CX to deliver targeted adoption and enablement campaigns, including regional live workshops and webinars, based on opportunities or new product releases
- Engage with external implementation partner and internal teams to help unify adoption strategy across the customer journey (e.g., Solutions Engineering, GTM, Customer Experience, Product Marketing and Engineering)
- Partner with leadership on high-impact initiatives that support the local GTM team and global results
Requirements
- 6+ years in adoption, customer/partner enablement, digital CS programs, enterprise growth or similar role- at an AI-native or highly technical company with a large, low-touch book
- Experience with voice AI, TTS, conversational AI, or developer-facing products
- A track record of building adoption focused programs from the ground up: onboarding tracks, scaled adoption playbooks, self-serve content, and more
- You think in systems but are creative: you're always asking "how do we scale or automate this," and building automations and workflows with AI tools is ingrained in how you work
- Extremely analytical: you identify trends easily and use them to close gaps, surface opportunities or standardize best practices. You also identify data points that aren't yet tracked but would uncover new insights and change strategy
- Comfortable driving cross-functional outcomes without direct authority, working effectively with Account Management, FDE, RevOps, and GTM to move adoption forward
- Experience managing a high-volume book of business at scale, mid-market or commercial segment
- Language Requirements - Must be fluent in English and Mandarin
Growth Potential
We believe in hiring the best talent in the world to make an impact in the right role at the right time. At ElevenLabs, strong performance creates opportunities for growth. Here are some of the career paths you can expect after excelling in this role:
- Growth Roles - Regional Adoption Lead
- Other teams: Account Management, Digital CX or Deployment Strategist
Location
This role is remote out of Singapore
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Germany; London; Munich; Zurich; Berlin
Workplace: Hybrid
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
THE ROLE
We’re hiring Solutions Engineers to build Synthesia’s pre-sales function for the DACH region. This is a founding role: you’ll be one of the first SEs, shaping the playbook, tooling and best practices as we scale, not following an established model. If you’re someone who is excited by building whilst scaling, we’d love to hear from you.
As a Solutions Engineer at Synthesia, you will partner with Account Executives, Customer Success and Product Marketing to run discovery, deliver demos, scope POCs and design the technical solution for each deal. You will be a trusted advisor focused on the value customers get from Synthesia, and you’ll take what you learn in the field back to Product.
This is an incredible opportunity to join us as we become a multi-product company for the first time, and continue to scale across DACH.
WHAT YOU'LL DO
- Co-plan and support discovery calls with your AE to understand customer requirements, technical environment, and business challenges.
- Design and execute repeatable demo methodologies that prove Synthesia's business value quickly, whether the customer is deploying Studio at scale, building Roleplay Sessions for skill uplift, or integrating Interactive Avatars into their product.
- Build and maintain strong working knowledge of Synthesia's platform capabilities, roadmap, and positioning across all product lines, so you can speak to the use cases that drive value
- Deliver demonstrations that speak to customer problems and tell a credible story of why Synthesia is the right solution.
- Identify technical objections and integration questions as they come up, working with your AE and the broader ecosystem to find a path forward.
- Contribute your assessment of technical fit and opportunity risk to help your AE shape account and deal strategy.
- Keep your deal team and manager informed on deal status, timeline, and technical dependencies.
- Identify, build relationships with, and actively enable technical champions within customer organizations so they can advocate for Synthesia internally.
- Provide technical guidance on platform capabilities, API and SDK integrations, security, compliance topics (SOC 2, GDPR, enterprise identity), and scalability for global deployments, troubleshooting issues and validating integrations with LMS, HCM, and content systems as they surface.
- Partner with Enablement to complete certifications, stay current on new releases, and keep your demo and objection-handling skills sharp.
WE’D LOVE TO HEAR FROM YOU IF YOU HAVE
- 2+ years of pre-sales, solutions engineering, or customer-facing technical experience in a SaaS environment (or equivalent technical customer-facing experience).
- Delivers a strong standard demo aligned to the discovery points and agenda set with the AE, with a solid grasp of core demo technique (e.g., Tell-Show-Tell).
- Applies established solution designs and best practices to the customer's use case, working with core ecosystem functions (Product, Customer Success) as the deal requires.
- Identifies and surfaces deal risk and next steps based on what the customer tells you, escalating clearly to your AE so it gets actioned.
- Working knowledge of MEDDPICC and Command of the Message, and can articulate why Synthesia is a fit for the prospect.
- Resourceful: knows how to find the right person or tool internally, and is building their own network across the GTM organization.
- Comfortable with the technical fundamentals in at least one area (creation flows, APIs, integrations, security, compliance) and eager to build depth quickly.
- Self-motivated and organized, able to manage a growing book of POCs, demos, and customer conversations while hitting deadlines.
- Willing to travel for customer discovery and on-site demos as needed.
- You like staying ahead of the AI-native learning and enablement space, so you can credibly discuss how customers are shifting from static methods to interactive practice and measurable skill development.
- Strong written and spoken communication in English and German
WE'D BE PARTICULARLY EXCITED IF
- Like working in a fast pace environment
- Can also speak Spanish and or Italian
- Based in Munich or London so you can spend time in our offices. This is a hybrid role, with 2-3 days a week in the office.
COMPENSATION
We offer a competitive salary, equity and benefits. Your offer will reflect your experience, skills and the scope of the role.
Location: Germany; London; Munich; Zurich; Berlin
Workplace: Hybrid
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
The role
We’re hiring Senior Solutions Engineers to build Synthesia’s presales function in DACH. This is a founding role: you’ll be one of the first SEs, shaping the playbook, tooling and best practices as we scale, not following an established model. If you’re excited by building while scaling, we’d love to hear from you.
As a Solutions Engineer at Synthesia, you will partner with Account Executives, Customer Success and Product Marketing to run discovery, deliver demos, scope POCs and design the technical solution for each deal. You will be a trusted advisor focused on the value customers get from Synthesia, and you’ll take what you learn in the field back to Product.
This is an incredible opportunity to join us as we become a multi-product company for the first time and continue to scale across DACH.
Sales cycle ownership
- Co-plan and execute discovery calls to understand customer requirements, their technical environment and current business challenges.
- Design and deliver compelling demonstrations that solve customer problems, quantify the value of solving those problems, and tell a clear, credible story of how Synthesia solves them better than anything else.
- Understand and overcome technical objections and integration concerns; identify blockers early and develop solution paths with customers.
- Support stakeholder workshops that connect Synthesia to the buyer’s broader technology strategy on complex, multi-stakeholder deals.
- Partner with Account Executives to define account and deal strategy, advise on competitive positioning, assess opportunity stage, and forecast your book of business for leadership.
Demo excellence
- Design and execute repeatable demo methodologies that prove Synthesia’s business value quickly, whether the customer is deploying Studio at scale, designing Roleplay Sessions for skill uplift, or integrating Interactive Avatars into their product.
- Identify, build relationships with, and actively empower executive champions within customer organizations so they can advocate for Synthesia internally.
- Develop and maintain reusable assets across demo environments, use cases, integration templates, objections and industry playbooks, brought to life directly in Synthesia’s platform.
- Support POC and pilot readouts as a business narrative, not a feature tour, learning to bring storytelling and executive presence to the room as you grow into more senior conversations.
- Provide technical guidance on platform capabilities, API and SDK integrations, security, compliance topics (SOC 2, GDPR, enterprise identity) and scalability for global deployments.
Product and industry expertise
- Maintain deep expertise on Synthesia’s platform capabilities across all product lines, roadmap and positioning to highlight value-driving use cases.
- Develop deep vertical knowledge, establishing yourself as a subject matter expert and building trust with executive buyers.
- Stay ahead of the AI-native learning and enablement space, so you can credibly discuss how customers are shifting from current, static methods to interactive practice and measurable skill development.
Ecosystem collaboration
- Product: share customer and prospect product and competitive feedback with pre-sales leadership and Product, flagging pain points, missing capabilities and gaps that surface in your deals to help shape the roadmap.
- Product Marketing: work with Product Marketing to understand and apply messaging and positioning in your deal cycles, and contribute to reusable assets like demo scripts and competitive battlecards.
- Customer Success: brief Customer Success on technical context and champion relationships at handover, so your POCs and pilots convert cleanly into production deployments.
- Enablement: review and enhance enablement content based on what works best in preparing team members for client engagements, and deliver and evaluate certification as needed to accelerate understanding in the commercial team.
What we’re looking for
- 5+ years of pre-sales, solutions engineering or customer-facing technical experience at SaaS companies.
- Strong consultative discovery, stakeholder management and communication skills, with the ability to engage credibly with both executive decision-makers (CHRO, CLO, Head of L&D, CTO) and technical audiences (IT, security, developers).
- Technical depth in at least one area (creation flows, APIs, integrations such as LMS, HCM, CRM and identity, security, or compliance) and a willingness to learn quickly across domains.
- Fluency with sales methodologies such as MEDDPICC and Command of the Message, and comfort translating technical requirements into business value and ROI conversations.
- A problem-solving approach built on gathering requirements, asking clarifying questions and adapting solutions to customer needs.
- Excellent business and technical presentation skills, in person and remote, and the ability to explain complex AI and integration concepts clearly to both technical and non-technical audiences.
- Self-motivated and organized, with the ability to manage multiple POCs, demos and customer conversations simultaneously while meeting deadlines.
- A collaborative mindset; you thrive working with AEs, Product, Customer Success and other teams to drive customer and company success.
- Product orientation and genuine curiosity about how customers use technology.
- Willingness to travel to visit key customers for discovery, executive conversations and on-site demos.
We’d be particularly excited if
- You can also speak Spanish and/or Italian.
- You’re based in Munich, Berlin, Zurich or London, so you can spend time in our offices. This is a hybrid role, with 2+ days a week in the office.
Compensation
We offer a competitive salary, equity and benefits. Your offer will reflect your experience, skills and the scope of the role.
About the Team:
The FDE (Forward Deployed Engineering) team is a new, strategic initiative sponsored from the CEO and Founders down. Our mission is to win C-suite-sponsored, high-value AI opportunities by selling and delivering outcomes, not just a platform. You will be part of the founding team, embedded with our most strategic customers from the very first sales call, all the way through to a production-ready solution. You will be the "product manager" for the customer's problem, responsible for the "why" and "what," while our FDEs (Engineers) will be your partners responsible for the "how."
Role Description:
As a Deployment Strategist (DS), you are the critical bridge between a customer's multi-million-dollar business problem and Databricks' technical solution. You are a product manager for the field, owning the technical and product direction of the engagement from initial discovery through production launch and adoption. You will build C-suite trust, perform deep discovery to map the customer's political and technical landscape, and scope the value. You will define the Minimum Viable Product for a pilot, write the PRD that guides the engineering team, and manage the project to a successful landing. You will also lead technical discovery, shape solution architecture with FDEs, and ensure that each proposed solution can move from prototype to production. This role requires a rare combination of executive presence, deep product thinking, technical depth, and a hands-on delivery mindset.
The impact you will have:
C-Suite Scoping & Value Definition:
— Partner with Sales to perform deep discovery, map the customer's organization, quantify the business value of $10M+ problems, and define the pilot, including its MVP, success criteria, and timeline.
End-to-End Product Ownership:
— Author the PRD, prioritize the engineering backlog, manage scope, and act as the primary hands-on QA tester.
— Translate business requirements into clear data, integration, security, and operational requirements that engineers can build against.
Technical Solution Leadership & Delivery:
— Drive the FDE build team through an agile delivery process, manage stakeholders from the C-suite to individual engineers, and unblock technical or organizational issues.
— Lead technical discovery and design reviews.
— Understand the customer's data flows, integrations, platform constraints, and operational environment; pressure-test architecture choices; and identify technical risks early.
Solution Launch & Landing:
— Own the "Day 0" launch, manage the war room, and drive the solution from launch to full adoption by capturing user feedback, iterating, and proving the defined business value.
— Own production readiness across data quality, testing, security, performance, and operations.
— Work with the team to diagnose issues and drive them to resolution.
Strategic Handoff & Growth:
— Scope the ongoing maintenance plan, create customer documentation/training, and leverage your trusted advisor status to identify the next high-value FDE engagement.
— Codify reusable solution patterns and bring field insights back to Product and Engineering.
What we look for:
Executive Presence & Communication:
— You are a trusted advisor with strong executive presence and excellent communication skills.
— You are confident and humble, can build rapport quickly, and can help senior stakeholders make difficult decisions.
Product Judgment & Delivery:
— You can define what to build and why, write strong product requirements, prioritize engineering work, manage scope, and lead complex agile software projects from an ambiguous problem to a measurable outcome.
Technical Fluency & Architecture Judgment:
— You understand modern data and AI architectures, including cloud platforms, data pipelines, data models, distributed systems, APIs, security and governance, machine learning, and generative AI application patterns.
— You can lead architecture discussions, evaluate trade-offs, and pressure-test technical decisions.
Hands-on Technical Ability:
— You are proficient in at least one language such as Python, Java, or SQL.
— You can explore data, work in notebooks, read and review code and pipelines, build or adapt prototypes, and contribute meaningfully to troubleshooting.
Relevant Experience:
— Typically 7+ years of experience delivering complex, customer-facing data, analytics, AI, or software engagements, or equivalent experience as a founder or technical builder.
— You have helped deliver data, machine learning, or generative AI systems into production and understand the integration, operational, and adoption challenges that appear in real environments.
— Experience in a high-growth technology company, forward-deployed organization, or leading consultancy is valuable.
— You enjoy working onsite with customers (often 25-50%, sometimes higher) to drive delivery.
About Databricks:
Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog.
Benefits:
At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.
Our Commitment to Diversity and Inclusion:
At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.
Compliance:
If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Location: San Francisco; United States; New York
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
You’ll use your creativity, problem-solving, and technical expertise to design tailored solutions that make a real impact.
Embedded with our most strategic customers, you’ll get a front-row seat to some of our highest-stakes projects. From brainstorming technical architectures and product features to building full-scale integrations, you’ll take full ownership of complex, high-impact challenges—helping clients achieve their goals and push the limits of what’s possible.
What you will do:
- Take full ownership of end-to-end execution of major projects for our most strategic partners, working hands-on to deliver high-impact solutions.
- Collaborate daily with our customer’s engineers and executives teams to ensure the best use of ElevenLabs’ technologies.
- Drive real innovation by using your coding and technical skills to solve complex problems, making a real difference for our customers.
REQUIREMENTS
- Experience working with customers. It’s ok if you only worked with customers in student clubs or side projects, as long as you are interested in working closely with them on a technical capacity
- Proficiency in Python and strong software development knowledge, inclusive of a deep understanding of software development, software architecture, and APIs integration.
- Excellent communication and problem-solving skills. Especially in terms of ability to summarize complex technical knowledge and using logic in pursuing optimal solutions.
Location
This role is remote-first, so it can be executed from anywhere in the United States. There is a preference for candidates to be based in New York or San Francisco, with the option to work out of our office. Expect regular travel for customer onsites.
#LI-remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Mississauga, Ontario
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
About the Team:
We are hiring for a full-time role on our three-person Accounting team. This hybrid position requires the ability to work from our Mississauga office. Our dedicated, supportive team works in a dynamic and evolving finance environment that offers many opportunities to learn and grow.
About the Role:
We are looking for a self-driven, organized, and adaptive team member that is excited to work in a dynamic and evolving finance function. The General Accountant reports directly to Accounting Manager and will be a key member of the accounting team supporting multiple subsidiary accounting. The role includes but is not limited to preparation and management of the month end close, reconciliation and investigation of account balances, budget to actual variance analysis, supporting the external audit, and liaising with various parties within the organization. The role will also be required to produce analytics to support management review and various other ad hoc requests.
Key Responsibilities:
Reconcile and manage balance sheet accounts by completing general ledger reconciliations (fixed assets, prepaid assets, accrued payables, bank/cash), understanding underlying balances, investigating, and resolving discrepancies within month
Complete monthly, quarterly and annual GL close activities with diligence and accuracy, while adhering to timelines
Review income statement and balance sheet trending against historical data and budgets, resolve any identified issues, and document explanations
Maintain control over GL inputs by ensuring that any system reports are complete and accurate, and all GL attributes have been correctly captured in entries performed by your team and others
Coordinate with Accounts Payable and FP&A teams to resolve matters pertaining to GL coding discrepancies
Maintain and enhance current process to improve day to day and month end processes while maintaining all required controls and documentation.
Your Key Strengths:
2-3 years of accounting experience
Ability to multitask and meet scheduled deadlines
Solid accounting knowledge with the ability to apply general concepts to unique situations
Strong analytical and organizational skills
Proficient verbal and written communication skills
Attention to detail
Ability to work independently and as a team
Bonus Skills:
Degree in Accounting or equivalent
Enrollment or working towards CPA designation
Experience with NetSuite is an asset
Experience with Copilot and Claude Cowork is an asset
#LI-TW1
#LI-Hybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $65,000 - $82,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
San Francisco, US
We are only considering locally based candidates OR candidates looking to move to the Bay Area.
Senior Customer Engineer - (AI & Start-Ups)
For San Francisco based hires: Estimated annual salary of
$213,500 – $335,500
OTE, Base + Commissions.
About the Role
Digital Native SEs at Cloudflare work with the most innovative and cutting-edge companies on the planet — the startups and high-growth, cloud-native businesses that are building the next generation of Internet products. These are companies where the developers
are
the decision makers, and where the CTO is often personally responsible for shipping new products and getting the company's AI initiatives off the ground.
This role is for a technologist who genuinely enjoys being in the room with builders. You'll be equally comfortable jumping into a Slack channel with a founding engineer, whiteboarding an architecture with a lead developer, and stepping into a strategic conversation with a CTO about their platform and AI roadmap. You speak the language of engineers fluently and can hold a credible, detailed technical conversation — but this is
not
a software developer role, and you won't be writing production code every day. Your superpower is technical discovery, translation, and evangelism: understanding what a builder is trying to accomplish, mapping it to the full breadth of the Cloudflare Developer Platform, and inspiring teams to build on Cloudflare rather than just consume a single service.
The Digital Native segment leans heavily on Solutions Engineering to lead technical discovery within the cloud-developer vertical. You'll be expected to go deep on the Cloudflare Developer Platform — Workers, Durable Objects, Workers AI, R2, KV, D1, Vectorize, Queues, Pages, and the broader developer ecosystem — far beyond basic storage, and to make the case for Cloudflare as
the
place to build. This role covers both the acquisition of new Digital Native accounts and the expansion of existing ones. The ideal candidate is a "builder" personality with a strong mix of pre-sales/technical customer-facing experience who thrives in an agile, fast-moving environment.
What you'll do as a Senior Solutions Engineer
The Pre-Sales Solution Engineering organization owns the technical sales of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds including but not limited to Sales Consultants, Technical Consultants, Technical Support and Program Managers.
You are a customer-facing technologist within the Cloudflare Solutions Engineering team, focused on the developer-first, digital-native segment. You have experience in a pre-sales or other technical customer-facing role, and you're at your best when engaging directly with engineering teams and technical founders. In this role you'll partner closely with the sales team from the very start of the cycle — joining early discovery calls, qualifying opportunities from the get-go, and embedding yourself in customer Slack channels and working sessions. You'll lead technical discovery, deliver compelling demos and architecture discussions, run proof-of-concept builds, and evangelize the Cloudflare Developer Platform as the foundation for our customers' next products and AI initiatives.
Responsibilities
Specifically, we are looking for you to:
Lead technical discovery within the cloud-developer vertical — asking the right questions to uncover how a customer builds, what they're trying to ship, and where Cloudflare fits.
Engage early and often: join sales-led discovery calls from the outset, help qualify deals from the get-go, and stay embedded with customer teams (including in their Slack channels and working sessions) throughout the cycle.
Identify and map customer initiatives and business problems — especially around new product development and AI initiatives — to the Cloudflare platform.
Build relationships and technical champions within customer accounts, from founding engineers and developers up to the CTO.
Develop and present tailored technical content and demos for both hands-on developer audiences and senior technical leadership.
Lead demo and proof-of-concept / build activities for Cloudflare prospects and customers.
Evangelize the Cloudflare Developer Platform (Workers, Workers AI, Durable Objects, R2, D1, KV, Vectorize, Queues, Pages and more) — making the case for customers to
build on
Cloudflare, not just use it for storage or CDN.
Demonstrate your expertise with your peers through the creation of professional content, including reference architectures, demos, blog posts and other knowledge-sharing activities.
Represent and evangelize Cloudflare externally at Developer, Community, Technology and Industry events with thought leadership and expertise.
Apply in-depth vertical knowledge or domain expertise. Advise on best practices.
Desirable Skills, Knowledge, and Experience
Previous experience as a Solutions Engineer or other customer-facing technical role, ideally selling to or working with developer-led, cloud-native, or startup organizations.
A genuine "builder" mindset and the personality to match: you enjoy talking to developers, you're curious, and you naturally gravitate toward technical problem-solving conversations.
The ability to speak engineers' language credibly — you can hold your own on architecture, APIs, and platform design —
without
this being a hands-on, code-every-day developer role.
Strong technical discovery instincts: you know how to draw out requirements, qualify fit early, and separate real needs from noise.
A good mix of pre-sales / technical sales experience and comfort operating in an agile, fast-moving environment (joining Slack channels, iterating quickly, engaging in early-stage calls, and qualifying deals from the start).
Solid communication, written and presentation skills, with the range to talk to both a hands-on developer and a CTO in the same day.
Ability to work on several projects and activities concurrently.
Highly driven, curious, team-oriented, and able to work with a sense of urgency.
You've built web applications before, or contributed to existing web applications in a meaningful way — enough to have real empathy for how developers work.
Polished communication and executive presentation skills with the ability to drive a discussion with a broad range of stakeholders (from the web developer to the CTO/CISO).
Relationship building: a proven track record of building deep technical relationships with engineers and technical founders. Experience managing various stakeholder relationships to build consensus on technical solutions/projects.
Experience managing technical sales within accounts, including developing champion-style relationships, driving technical wins, and assisting with technical validation.
Bachelor's Degree or equivalent in relevant work experience.
The role requires up to 50% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your Cloudflare teammates.
A deep understanding of the Cloudflare Developer Platform and core industry components (and a desire to learn more):
The Cloudflare Developer Platform
— serverless compute and application development with Workers, Durable Objects, Workers AI, R2, KV, D1, Vectorize, Queues, and Pages. Familiarity with building or architecting applications on a serverless/edge platform is a strong plus.
AI/GenAI application patterns — inference at the edge, RAG, vector databases, and how startups are operationalizing AI initiatives.
HTTP technologies including reverse proxy (e.g., WAF and CDN), forward proxy (secure web gateway), and serverless application development.
Internet security technologies including DDoS and DDoS mitigation, Firewalls, TLS, VPN, DLP.
Networking technologies including TCP, UDP, DNS, IPv4 + IPv6, BGP routing, GRE, SD-WAN, MPLS, Global Traffic Management.
Zero-trust network access (ZTNA & SASE) concepts including identity management and authentication.
Cloud computing technologies such as AWS, GCP, Azure and others.
Some scripting or programming familiarity with one or more of JavaScript/TypeScript, Python, Golang, BASH — enough to read code, build a demo, and converse with engineers (not to ship production software).
Understanding of, or experience with, regulatory requirements such as FedRAMP, GDPR, PCI DSS, HIPAA, SOC-2, ISO/IEC.
An undergraduate degree in Computer Science, Engineering or a related field. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.
You can translate technical concepts and jargon for a wide variety of audiences: from systems engineers, to front-end developers, through to technical founders and C-levels.
You want to be constantly learning new things and teaching what you've learned to the broader team through internal and external blog posts, team demos, and product training sessions.
You have a knack for understanding problems and finding creative ways to solve them. Our product suite is ever-growing, and knowing how to identify which parts will solve a customer's particular problem is important.
You understand how to manage a project, work to deadlines, and prioritize between competing demands.
Compensation
Compensation may be adjusted depending on work location.
For San Francisco based hires: Estimated annual salary of
$213,500 – $335,500
OTE, Base + Commissions.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: NYC or Remote
Workplace: remote
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.
We are looking for a motivated Mid-Market Account Executive to add to our industry-leading GTM team. In this role, you will develop relationships with prospective brands ready to scale their digital potential. The ideal candidate will possess technical aptitude, sharp project management skills, and comfort selling into all levels of an organization. Sound like you? Read on.
Olo's industry-leading online ordering platform has changed the restaurant landscape, helping many of our customers achieve 40%+ digital sales. You will be helping new logo brands move beyond fragmented tech by adopting an integrated platform for ordering, payments, and guest engagement.
This is an exciting opportunity to join a growing group of Account Executives within Olo's Mid-Market Sales team, focused on restaurant brands with between 5 and 49 locations. You will report to the Senior Manager, Mid-Market Sales, and can work remotely from anywhere in the U.S. or at Olo’s headquarters in NYC.
How You’ll Make An Impact
Own the full sales cycle — from self-sourced prospecting and territory prioritization through discovery, demo, proposal, and close.
Build and manage a healthy pipeline through outbound prospecting, referrals, industry events, and partner channels.
Drive awareness of Olo products and services to an assigned “Book of Business” and book meetings to explore sales opportunities.
Deliver a unified vision of Olo’s Order, Pay, and Engage solutions, and present a recommended proposal for each prospect based on a thorough understanding of their business model, technology stack, and growth plans.
Build and manage key stakeholders and "champions" through multi-threading within target organizations.
Conduct high-impact product demonstrations (video conference or face-to-face) showcasing how Olo solutions help brands deliver personalized hospitality at scale while driving incremental revenue.
Coordinate customer meetings and deliver timely recaps with associated follow-up materials.
Manage the full sales cycle, from initial discovery and qualifying competitive threats to final contract negotiations.
Partner with the Deployment and Customer Success teams to ensure seamless program launches that meet client expectations.
Maintain a consistent pipeline to meet and exceed monthly/quarterly revenue and new client acquisition goals.
What Will Set You Up For Success
5+ years of sales experience, with 3+ years in a closing role (B2B SaaS, payment solutions, or hospitality tech preferred).
You prospect as a daily habit to build pipeline independently, without solely relying on inbound or marketing leads.
You understand the whitespace of each account in your book and perform outbound prospecting to brands with relevant messaging to create the necessary pipeline coverage.
You conduct excellent discovery and adopt a structure to determine whether to continue the sales conversation.
You demonstrate an ability to identify, build, and manage key stakeholders throughout the process.
You adopt a standard sales process or methodology, clearly articulating the specific actions that each role is responsible for within the process.
You arrive for each key conversation with an agenda and set questions, and follow up with thoughtful discussion points and next steps.
You have experience selling platform-based products and are comfortable getting “into the weeds” with prospects.
Able to communicate with multiple internal departments about client feedback and work cross-functionally to solve problems.
You are proficient in demonstrating complex platforms and highly skilled in CRM (Salesforce), Excel, and data analytics tools.
Exceptional presentation skills and the ability to simplify complex technical concepts for C-level or founder-level decision makers.
You are experienced with deciphering legal contracts and navigating the nuances of multi-year SaaS agreements.
Comfortable managing a high volume of deals simultaneously in a fast-paced, remote-friendly environment.
You're client-focused, motivated, and have prior results to prove it.
Experience selling to the hospitality/restaurant industry, payment solutions and/or SaaS-based products is a plus.
Experience building trust with "Founder-led" brands, where decision-making is often highly personal and less bureaucratic than enterprise environments, is preferred.
Ability to consult brands specifically on the "inflection point" of scaling from 5 to 49 locations, positioning Olo as the foundation for growth is a plus.
Preferred: skill in tailoring customized ROI models that quantify the "cost of inaction" regarding fragmented tech stacks. Deep knowledge of the hospitality tech ecosystem to proactively differentiate Olo against legacy POS providers and niche ordering and guest engagement apps.
The social intelligence to manage the varying priorities of a brand leader, an operations lead, a head of technology, a finance lead, and a head of marketing simultaneously is a plus.
About Olo
Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.
We’re remote-friendly. Since 2015, we have been evolving our culture to continue to support a more distributed workforce and now over 75% of our team works remotely across the U.S. If you're in the New York City area, you can choose to work remotely or from Olo's headquarters.
We offer great benefits, such as 20 days of paid time off, 10 sick days, 11 holidays, plus year-end closure, health, dental, and vision coverage for yourself and your family, a 401k match, remote-office stipend, a generous parental leave plan, volunteer time off, gift matching policy, and more!
Our best estimate of the compensation range for this opportunity is $84,000 - $120,500 annually, depending on the experience you bring and your location. This role is also eligible for incentive compensation. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.
We encourage you to apply!
At Olo, we believe bringing together people with varied experiences and viewpoints leads to better results. Don't check every box in the job description? Research shows many qualified candidates hold back from applying unless they meet all listed requirements. We're committed to creating a genuine workplace where everyone can contribute their best work—this improves our decision-making and helps us better serve our communities. If you're enthusiastic about this role but your background doesn't perfectly align with every qualification, we encourage you to apply anyway. You might be exactly the right fit for this or other positions.
All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status.
California Residents: CCPA notice
УдалённоseniorГеография найма не уточнена
УдалённоseniorSan Francisco, CA; Seattle, WA
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоRemote; United States; New York; San Francisco; This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in EST, CST, or PST timezones is required
New York; United States; San Francisco; This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in EST, CST, or PST timezones is required
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
УдалённоSingapore
ГибридGermany; London; Munich; Zurich; Berlin
ГибридseniorGermany; London; Munich; Zurich; Berlin
УдалённоГеография найма не уточнена
УдалённоSan Francisco; United States; New York
ГибридMississauga, Ontario
seniorCandidates from all walks of life are welcome