Location: Philippines; South Africa; India; Pakistan
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech.
Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
About the Company
You’ll be joining a growing international company building digital products used by customers across multiple markets. The team values thoughtful product design, intuitive user experiences, and high-quality execution.
You’ll work closely with product managers, developers, and business stakeholders to turn complex requirements into polished, user-friendly digital experiences.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We’re looking for a versatile UI/UX Designer / Product Designer with 3-5+ years of experience, who can own the design process from early UX thinking and wireframing through high-fidelity UI, prototyping, design systems, and developer handoff.
The ideal candidate combines strong visual design skills with solid UX thinking. You should be comfortable solving complex product problems, creating modern and intuitive interfaces, and working independently with international teams in a fully remote environment.
This is an excellent opportunity for an experienced designer who wants meaningful ownership over digital products rather than focusing solely on graphic design or visual execution.
Key Responsibilities
Own the end-to-end design process, from discovery and user flows through wireframes, prototypes, high-fidelity UI, and developer handoff.
Translate product requirements and business objectives into intuitive, user-centered experiences.
Create polished interfaces for responsive web and/or mobile products.
Develop user flows, information architecture, wireframes, interactive prototypes, and final UI designs.
Build and maintain reusable components, design systems, and UI libraries in Figma.
Conduct or incorporate user research, usability feedback, analytics, and stakeholder insights into design decisions.
Collaborate closely with product managers, developers, and other stakeholders throughout the product lifecycle.
Prepare clear, detailed designs and specifications for engineering handoff.
Review implemented designs and work with developers to ensure design quality and consistency.
Identify UX issues and opportunities to improve usability, accessibility, conversion, and overall product experience.
Communicate design decisions clearly and confidently to both technical and non-technical stakeholders.
Requirements
3–5+ years of professional UI/UX, Product Design, or equivalent experience.
A strong portfolio demonstrating real-world web and/or mobile product design.
Advanced proficiency with Figma, including Auto Layout, components, variants, and reusable design systems.
Strong understanding of UX fundamentals, including user flows, information architecture, wireframing, prototyping, and usability.
Strong visual design skills with excellent understanding of typography, spacing, hierarchy, layout, and visual consistency.
Experience designing responsive web and/or mobile interfaces.
Experience creating and maintaining design systems and component libraries.
Comfortable incorporating user research and usability feedback into design decisions.
Strong understanding of accessibility and user-centered design principles.
Experience collaborating with developers and preparing designs for engineering handoff.
Excellent written and spoken English.
Ability to work independently, manage priorities, and communicate effectively in a fully remote environment.
Portfolio Signs We Prioritize:
Your portfolio should demonstrate how you think, not just how your designs look.
Strong candidates will ideally show:
Clear case studies explaining the problem, process, decisions, and outcome.
The progression from wireframes → prototypes → final UI.
Experience with SaaS platforms, dashboards, mobile apps, marketplaces, or other complex digital products.
Complex user journeys and product workflows rather than primarily marketing or landing pages.
Strong consistency in typography, spacing, hierarchy, grids, and visual systems.
Responsive design across different screen sizes and devices.
Design systems, component libraries, and reusable UI patterns.
Evidence that products were actually built and shipped.
Clear reasoning behind important UX and UI decisions.
Nice-to-Haves:
Experience designing SaaS or B2B products.
Basic understanding of HTML/CSS.
Familiarity with Adobe Creative Suite, Framer, or similar design tools.
Experience using product analytics or participating in A/B testing.
Previous experience working with UK, US, Canadian, European, or Australian companies.
Experience collaborating with distributed or international product and engineering teams.
Benefits
💰 Competitive compensation based on experience, skills, and portfolio strength.
🌎 Fully remote role with the opportunity to work with an international team.
🚀 Work on real digital products where your design decisions have a measurable impact.
🧩 Build and improve scalable design systems and product experiences.
📈 Long-term career growth with opportunities to take on greater design ownership.
🏆 Performance-based incentives and recognition for exceptional work.
УдалённоPhilippines; South Africa; India; Pakistan
Location: South Africa
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for a resilient, high-energy Sales Development Representative to join a fast-growing sales and lead generation powerhouse. In this role, you won't just be making calls; you will be the engine driving growth for a diverse portfolio of clients by connecting them with their ideal customers. This is a remote-first position designed for a hunter who thrives on high-volume outreach, enjoys the art of persuasion, and is eager to master the craft of B2B sales in a supportive, fast-paced environment.
Key Responsibilities
Execute a high volume of daily outbound prospecting activities, including 100+ phone calls, strategic emails, and LinkedIn outreach.
Identify, engage, and build rapport with key decision-makers across various industries.
Qualify leads against rigorous, client-specific criteria to ensure high-quality pipeline.
Schedule qualified meetings and appointments for Account Executives and client teams.
Maintain meticulous records of all prospect interactions and data within CRM systems.
Conduct independent research to identify new market opportunities and potential customers.
Collaborate closely with management to refine outreach strategies and optimize campaign performance.
Represent clients with professionalism, acting as a seamless extension of their brand.
Requirements
Proven experience in logistics, manufacturing, supply chain, print & design, printing, or a closely related industry.
Proven experience in sales, telemarketing, lead generation, or a high-intensity customer-facing role.
Exceptional verbal and written English communication skills.
The stamina and discipline to handle 100+ outbound calls per day.
Resilient mindset with the ability to handle rejection and stay motivated toward targets.
High level of organization and sharp attention to detail.
Ability to work independently and maintain high productivity in a remote environment.
A reliable high-speed internet connection and a professional home office setup.
Nice-to-Haves
Prior experience as an SDR, BDR, or Appointment Setter.
Experience generating leads for high-ticket B2B products or services.
Proven track record of engaging C-suite executives, Founders, and senior decision-makers.
Familiarity with CRM platforms like HubSpot, Salesforce, or Pipedrive.
Experience with prospecting tools such as LinkedIn Sales Navigator, Apollo, or ZoomInfo.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Durham, United Kingdom
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are seeking a high-performing Sales Development Representative to join our growing team. In this pivotal role, you will be the driving force behind our sales pipeline, identifying high-value opportunities and engaging with key decision-makers. This is a unique opportunity for an experienced prospector based in the Durham area to take ownership of the top-of-funnel strategy while enjoying the flexibility of a remote-first environment. If you are a tenacious communicator with a track record of exceeding targets, we want to hear from you.
Key Responsibilities
Identify, research, and engage with potential customers through a multi-channel outbound approach (email, phone, social selling).
Qualify leads against our Ideal Customer Profile to ensure a high-quality handoff to the Account Executive team.
Master our value proposition to effectively communicate how we solve specific prospect pain points.
Collaborate with marketing and sales leadership to refine outreach messaging and strategy.
Maintain meticulous records of activity and prospect intelligence within the CRM.
Mentor junior SDRs by sharing best practices and successful prospecting techniques.
Requirements
Proven experience as a Sales Development Representative, preferably in a B2B or SaaS environment.
Must be based in or near Durham, UK, with the ability to work effectively in a remote setting.
Exceptional verbal and written communication skills with a natural ability to build rapport.
A self-motivated hunter mindset with a demonstrated history of meeting or exceeding quotas.
Strong organizational skills and the ability to manage a high volume of outbound activity.
Proficiency with CRM tools and sales engagement platforms.
Nice-to-Haves
Experience in a "Senior" or "Lead" SDR capacity.
Deep familiarity with the local North East business landscape.
Experience using advanced sales intelligence tools for lead list building.
Benefits
💰 Competitive base salary and uncapped commission structure
🌎 Fully remote work environment with a focus on work-life balance
🚀 Accelerated career growth opportunities into Account Executive or Management roles
📈 Long-term stability within a growing team
🎯 Performance-based incentives and regular recognition
Location: United Kingdom; South Africa
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
About the Company
Our client is a UK-based B2B sales and revenue growth company that helps businesses accelerate their commercial performance through sales development, training, and structured sales methodologies.
With a strong focus on developing high-performing sales professionals, the company is looking for a Head of Sales - Sales Trainer to take ownership of onboarding and new-hire sales training across its growing team.
Job Summary
This is an exciting opportunity for an experienced Sales Development Representative (SDR), B2B sales professional, or Sales Trainer who is passionate about coaching and developing others.
You’ll take ownership of onboarding new sales hires, equipping them with the knowledge, practical skills, and confidence they need to perform successfully from day one.
You’ll deliver structured training across core B2B sales competencies, including prospecting, objection handling, communication, and full sales-cycle fundamentals. You’ll also continuously improve the onboarding program based on new-hire performance and evolving business requirements.
This remote sales trainer role is particularly well suited to someone who has performed successfully in an SDR, outbound sales, telesales, or call centre environment and wants to build their career around sales coaching, enablement, and people development.
Key Responsibilities
Own and deliver structured onboarding, induction, and sales training programs for new hires.
Coach new starters on essential B2B sales skills, including prospecting, lead generation, cold outreach, objection handling, qualification, and sales-cycle fundamentals.
Design, adapt, and continuously improve training materials based on business requirements and new-hire performance.
Monitor new hires throughout onboarding and identify areas where additional coaching or support is required.
Provide clear, constructive, and actionable feedback to help new team members improve quickly.
Deliver engaging remote training sessions that combine sales theory with practical exercises and real-world scenarios.
Work closely with sales leadership to ensure training content aligns with commercial objectives, processes, and performance expectations.
Stay up to date with modern sales methodologies, tools, and best practices and incorporate relevant techniques into training.
Help create a consistent, high-quality onboarding experience that prepares new hires for long-term success.
Requirements
Current or previous experience as an
SDR, BDR, Sales Trainer, New Hire Trainer, Sales Coach
, or similar role.
Strong hands-on experience within
B2B sales, outbound sales, telesales, or a call centre environment
.
Solid understanding of prospecting, lead generation, objection handling, qualification, and sales fundamentals.
A genuine passion for coaching, mentoring, and helping people develop.
Excellent presentation, facilitation, and communication skills.
Ability to explain complex sales concepts in a simple, practical, and engaging way.
Confidence providing constructive feedback and coaching individuals with different experience levels.
Excellent written and spoken English.
Comfortable working independently and collaboratively within a fully remote, distributed team.
Able to consistently work UK business hours.
Benefits
💰 Competitive salary: Compensation based on experience and qualifications.
🌎 Fully remote: Work remotely while collaborating with a UK-based team.
🚀 High-impact role: Take ownership of new-hire sales training and directly influence the success of incoming sales professionals.
🎓 Training & development focus: Build your career around sales coaching, enablement, and developing high-performing teams.
🧠 Ownership and autonomy: Help shape and continuously improve the company's onboarding and training programs.
Location: Romania; North Macedonia; Bulgaria; Serbia; Croatia; Bosnia and Herzegovina
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
About the Company
Our client operates and scales multiple e-commerce brands while also growing a dedicated Conversion Rate Optimisation (CRO) agency serving established e-commerce businesses.
As CRO is brought fully in-house, they are looking for an experienced Head of E-commerce Conversion Rate Optimisation (CRO) to take ownership of the optimisation function.
This is a high-impact leadership role combining hands-on e-commerce optimisation with strategy, client advisory, experimentation, and team building. You’ll initially work across three in-house brands alongside a select portfolio of agency clients, with the opportunity to shape the company’s CRO methodology and build the function as the business grows.
Job Summary
As Head of E-commerce Conversion Rate Optimisation, you will own the optimisation strategy across both in-house e-commerce brands and agency client accounts.
Your goal will be to identify and prioritise the highest-value opportunities to improve conversion rates, Average Order Value (AOV), revenue, and profit per visitor.
You’ll combine quantitative analytics with customer research and behavioural insights to develop commercially focused experimentation roadmaps. You’ll determine what should be A/B tested, what should be implemented directly, and ensure designers and developers are focused on initiatives capable of delivering measurable commercial impact.
Beyond execution, you’ll play a key role in developing the company's CRO framework, maintaining the quality of client strategy, presenting findings to stakeholders, and eventually hiring and mentoring additional CRO strategists.
Key Responsibilities
Own the end-to-end CRO and e-commerce optimisation strategy across three in-house brands and selected agency clients.
Audit new client websites, funnels, analytics setups, and customer journeys to identify growth opportunities.
Identify opportunities to improve conversion rates, AOV, revenue, and profit per visitor.
Build, prioritise, and manage structured CRO and experimentation roadmaps.
Develop clear, data-backed, and commercially focused hypotheses for experiments.
Analyse GA4, Shopify, e-commerce, and behavioural data to uncover friction points and opportunities.
Use heatmaps, session recordings, surveys, customer feedback, and qualitative research to understand customer behaviour.
Determine when optimisation opportunities should be A/B tested versus implemented directly.
Brief designers and developers on CRO initiatives, ensuring execution remains aligned with the commercial objective.
Review experiment results and assess statistical validity before making recommendations.
Translate complex data into clear, actionable insights for clients and internal stakeholders.
Present CRO strategies, experiment findings, and recommendations directly to clients.
Quantify incremental revenue, profit, and commercial impact generated through optimisation initiatives.
Maintain a consistently high standard of CRO strategy across all accounts.
Develop and continuously improve the company's CRO framework and methodology.
Establish scalable processes for experimentation, reporting, customer research, and prioritisation.
Hire, mentor, and develop future CRO strategists as the function grows.
Requirements
5–8+ years of professional experience in Conversion Rate Optimisation, experimentation, e-commerce optimisation, or a closely related discipline.
Strong track record of delivering measurable CRO improvements for e-commerce businesses.
Experience working with established e-commerce brands, ideally generating approximately £1m–£50m in revenue.
Advanced knowledge of Shopify or other major e-commerce platforms.
Strong proficiency with Google Analytics 4 (GA4) and e-commerce analytics.
Hands-on experience with A/B and multivariate testing platforms.
Strong understanding of experimentation methodology, statistical significance, and test validity.
Experience conducting customer research using surveys, behavioural analysis, heatmaps, session recordings, and other qualitative methods.
Strong knowledge of e-commerce UX, customer journeys, landing pages, product pages, checkout flows, and funnel optimisation.
Ability to connect CRO activity to commercial outcomes such as revenue, AOV, margin, and profit per visitor.
Experience creating and prioritising experimentation roadmaps based on expected commercial impact.
Strong client-facing communication and presentation skills.
Ability to confidently brief and collaborate with designers, developers, marketers, and senior stakeholders.
Comfortable owning strategy while remaining hands-on with analysis, research, and experimentation.
Previous agency, consultancy, or multi-brand experience is highly desirable.
Leadership or mentoring experience, with the ability to build and develop a CRO team as the business scales.
Benefits
🌎 Fully remote opportunity with the ability to work as part of an ambitious, growth-focused team.
🚀 High-impact leadership role with ownership of CRO strategy across multiple ecommerce brands and agency clients.
🧠 Build the CRO methodology and help define how the agency approaches research, experimentation, and optimisation.
📈 Long-term career growth with the opportunity to play a central role in building a dedicated CRO function.
🎯 Commercially focused work where your impact can be directly connected to incremental revenue and profit.
Location: Spain; United Kingdom; Colombia; Germany; Austria; Portugal
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are seeking a high-caliber, German-speaking Sales Development Representative to join a well-established leader in outsourced sales acceleration. With over 15 years of refined methodology and process, this company provides the ultimate platform for sales professionals to sharpen their skills. You will act as the frontline for premium B2B software clients, identifying new business opportunities and driving growth within the DACH region. This is a role for a hunter who thrives in a structured, high-performance environment and is looking to build a long-term career in software sales.
Key Responsibilities
Execute high-volume outbound prospecting, averaging 50 calls per day to senior decision-makers.
Qualify leads and secure a minimum of 10 high-quality outbound opportunities per month.
Manage and maintain a clean pipeline within Salesforce, ensuring all activity is logged accurately.
Research and identify key stakeholders within target B2B software accounts.
Collaborate with internal teams to refine messaging and territory strategies.
Master the company’s proven sales methodologies to consistently meet and exceed KPIs.
Requirements
Native or professional fluency in German (written and spoken) is essential.
Recent, proven experience in a pure B2B sales or SDR role, specifically within the software/SaaS sector.
Excellent communication skills with the ability to navigate complex business conversations.
Proficiency with Salesforce or similar CRM tools.
A coachable, curious, and determined mindset with a high degree of professional affability.
Nice-to-Haves
Previous experience working within an outsourced sales or agency environment.
Knowledge of specific lead generation tools (Sales Navigator, Lusha, etc.).
A track record of exceeding targets in a remote or hybrid setting.
Benefits
💰 Competitive base salary with a clear commission structure
🚀 Work with high-growth international companies
📈 Clear career progression to Account Executive and beyond
🎯 Performance-based bonuses and incentives
🤝 Direct hire with global clients (not outsourced)
🧠 Ongoing training, mentorship, and sales development support
Location: South Africa; Mexico; Argentina; Brazil; Uruguay; Venezuela, Bolivarian Republic of
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Job Type:
Full-time (Independent Contractor)
Job Summary
We are seeking a high-performing Appointment Setter to join a mission-driven team helping high-functioning executives and founders overcome problem drinking. This is not a typical B2B sales role; you will be engaging in meaningful conversations with professionals seeking a biological and psychological transformation through nervous system rewiring. Your mission is to connect individuals in need with a life-changing coaching program that moves beyond willpower and labels to achieve true freedom.
Key Responsibilities
Manage high-volume outbound outreach, sending 100+ personalized messages per day to prospective clients.
Qualify leads through deep discovery to ensure they are a fit for the "Reset Method" coaching program.
Achieve consistent performance targets of 60 qualified meetings per month (averaging 3 per day).
Manage lead pipelines and daily inbox activity with high responsiveness.
Diligently track all outreach activity and lead status using provided tracking tools.
Handle sensitive objections with empathy, professionalism, and authority.
Requirements
1–2 years of experience in appointment setting for B2C offers (Sobriety, Health & Wellness, Life Coaching, or Nervous System Healing).
Proven track record in Lead Qualification, Objection Handling, and Pipeline Management.
Exceptional command of the English language, both written and verbal.
Ability to work within EST hours with core availability during the 10:00 AM – 2:00 PM and 4:00 PM – 8:00 PM blocks.
High level of emotional intelligence and the ability to navigate sensitive topics with high-net-worth individuals.
Strong self-discipline to work independently in an offshore, remote capacity.
Nice-to-Have
Direct experience setting appointments specifically for breathwork or sobriety coaching.
Background in consulting or high-ticket wellness sales.
Proficiency with Slack and Google Workspace.
Benefits
💰 Competitive base compensation
🌎 Fully remote work environment
🚀 Career growth opportunities toward SDR and Senior Closer roles
📈 Long-term stability in a rapidly growing wellness niche
🎯 Impactful work that changes lives and restores families
Location: Brazil
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
About the company
Our client is a premier executive search firm specialized in the senior care and post-acute healthcare sectors. By focusing on critical markets including senior living, home health, hospice, and skilled nursing, the team connects top-tier clinical and operational leadership with organizations dedicated to quality patient care. They serve as a strategic partner to healthcare providers across the United States, utilizing a deep understanding of the regulatory landscape and long-term care industry to drive impactful placements.
As a fast-growing company in the healthcare recruitment space, the team is defined by a commitment to excellence and a results-oriented culture. They prioritize building sustainable leadership pipelines that allow healthcare organizations to scale effectively while maintaining high standards of service. Candidates joining this collaborative environment will contribute to a mission-driven organization that values professional integrity and plays a vital role in shaping the future of senior care services.
Job Summary
Are you a high-energy outbound specialist who thrives in a fast-paced, high-volume environment? This company is a premier executive search firm specializing in the senior care industry, and we are looking for a resilient Appointment Setter to join our mission. In this role, you will be the engine of our recruitment funnel, reaching out to passive executive talent to spark interest in career-defining opportunities. If you are self-motivated, unphased by rejection, and eager to transition into a full-cycle recruitment career, this is the perfect launchpad for you.
Key Responsibilities
Execute 90+ outbound cold calls per day to passive healthcare leadership candidates.
Consistently secure 15+ qualified appointments per week for the senior recruitment team.
Manage high-volume cold email outreach and follow-up sequences.
Overcome complex objections to qualify candidates based on specific leadership criteria.
Maintain a clean and organized pipeline within the CRM to ensure no lead falls through the cracks.
Operate with a high degree of independence while adhering to strict CST business hours.
Requirements
Proven experience as an SDR or in an outbound cold-calling role targeting passive prospects.
Fluency in English with exceptional verbal and written communication skills.
Demonstrated ability to handle high-rejection environments with a positive, persistent attitude.
Mastery of objection handling and lead qualification techniques.
Highly self-organized with the ability to manage time effectively without direct supervision.
Proficiency in Google Workspace.
Nice-to-Haves
Experience using Crelate (CRM) or LinkedIn Sales Navigator.
Previous experience in Healthcare, Consulting, or Agency recruitment environments.
Background in lead sourcing and identifying niche talent pools.
Marketing or social selling experience.
Benefits
💰 Competitive base compensation
🎯 Performance-based incentives for every placement resulting from your appointments
🌎 Fully remote work environment
🚀 Career growth opportunities with a clear path to Full Desk Recruiter
📈 Long-term stability in a recession-resistant industry
🛠️ Opportunity to work with a specialized, high-performing executive search team
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Own frontend across product and marketing surfaces: You will work across both our core product interface and customer-facing web pages, ensuring a cohesive, polished user experience across all touch points. This includes building features in the web app and also collaborating on our website to keep branding and user experience consistent and high-quality.
- Build content infrastructure that unblocks the team: You'll develop our CMS (we use Sanity) to give content and marketing teams self-serve tooling, structured content models, and preview/staging workflows, so routine changes don't depend on engineering. You'll design content schemas and editing experiences that let non-engineers move quickly and confidently.
- Champion growth: You'll partner with marketing, sales, and operations to implement analytics and enable experimentation, turning business goals into shipped, instrumented features so we always know what's actually working.
- Make localization first-class: You'll support localization and internationalization — multilingual content, translation workflows, and the infrastructure behind them, so non-English experiences are genuinely first-class rather than afterthoughts.
- Treat performance as a feature: You'll own Core Web Vitals, media and asset optimization, and the diagnosis of the subtle issues: layout shift, lazy-loading, video quality, render timing. You care about speed, and you measure it.
- Hold a high bar for accessibility: You'll champion semantic markup, keyboard navigation, screen-reader support, and WCAG-minded component design, ensuring the site is usable by everyone who visits it.
WHAT YOU'LL BRING
- Marketing and growth fluency: You've worked on marketing or growth-facing web before, and you understand the business context — funnels, conversion, SEO, analytics, and A/B testing—not just the code. We care about this more than years of experience or exact seniority.
- Strong frontend fundamentals: You're fluent in modern JavaScript and TypeScript and React (or a similar framework), with a real sense for UI/UX craft and an instinct for getting the small details right.
- A genuine commitment to performance and accessibility: You care about both deeply and can point to specific, concrete things you've done to improve them in production.
- Comfort with structured content: You've worked with a headless CMS and structured content models before. Sanity experience is a plus.
- Strong cross-functional collaboration: You work well with non-engineers — designers, content writers, and marketers — and can translate their goals into technical work, and technical tradeoffs back into terms they can act on.
Even better...
- Localization and i18n experience: You've worked with internationalization systems and translation tooling before.
- Analytics and experimentation depth: You're familiar with web analytics and experimentation platforms and know how to use them to drive decisions.
- Third-party integration experience: You've integrated services like video hosting or error monitoring into a content workflow.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Dallas, Texas
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
Who You Are:
The Project Management Office (PMO) Project Manager (Data Center Construction) is the PMO's embedded project management partner to the Pre-Construction and Construction functions. This is not a traditional construction PM role responsible for replacing the technical ownership of the Pre-Construction or Construction teams. Department leaders and subject matter experts retain ownership and accountability for their work. Instead, the PM provides the cross-functional coordination, structure, visibility, and accountability required to move complex initiatives forward across departmental boundaries. Pre-construction and construction activities inherently depend on multiple teams - including Site Development, Operations, Technology, EHS, Finance, Procurement, Legal, and external partners. The PM ensures those dependencies are identified early, responsibilities are clear, decisions occur at the appropriate time, and work across departments remains aligned to broader project and business priorities. The role gives department leadership a partner who can take complex initiatives and create the structure required to execute them effectively while allowing technical leaders to remain focused on their areas of expertise.
What You’ll Do:
Partner closely with Pre-Construction and Construction leadership to understand priorities, upcoming work, constraints, and cross-functional needs.
Translate complex initiatives into clearly defined workstreams, tasks, milestones, owners, dependencies, and decision points.
Establish and maintain visibility into current and upcoming work through the PMO project management systems and reporting processes.
Identify dependencies between Pre-Construction / Construction and Site Development, Operations, Technology, EHS, Procurement, Finance, Legal, and other functions.
Facilitate the cross-functional meetings required to move work forward, with clear objectives, ownership, decisions, action items, and follow-through.
Connect department heads and functional stakeholders when work has broader organizational impacts or requires decisions across teams.
Identify risks, stalled work, unclear ownership, resource constraints, or competing priorities and drive the appropriate conversations toward resolution.
Escalate material risks and decisions to department leadership, the Head of PMO, or business leadership when appropriate.
Partner with department leadership on prioritization and sequencing when multiple initiatives compete for resources or have interdependent timelines.
Support capacity and resourcing discussions by providing visibility into upcoming work, workload, dependencies, and potential constraints.
Ensure required Procurement, Finance, Legal, and other support-function processes are incorporated into project plans and initiated at the appropriate time.
Improve communication between Pre-Construction / Construction and other departments by ensuring relevant information reaches the appropriate stakeholders and other embedded PMO PMs.
Provide objective facilitation when priorities, ownership, timelines, or expectations conflict across departments.
Track execution against agreed business priorities and provide leadership with clear visibility into progress, risks, decisions, and blockers.
Partner with the Head of PMO and other embedded PMO PMs to consistently apply PMO standards, tools, processes, and reporting practices.
What We’re Looking For:
5+ years of experience in project management, program management, construction, infrastructure, engineering, development, or a related environment.
Experience coordinating complex initiatives involving multiple departments, technical teams, and business stakeholders.
Working knowledge of pre-construction and construction processes sufficient to understand dependencies, sequencing, terminology, and business impacts.
Strong ability to take ambiguous or complex initiatives and create structured execution plans.
Demonstrated ability to facilitate cross-functional teams and create accountability without direct authority.
Strong stakeholder-management skills and ability to communicate effectively with technical teams, functional leaders, and executives.
Strong problem-solving skills with an ability to identify organizational gaps, dependencies, and risks before they affect execution.
Experience with project/work management platforms such as Jira and related collaboration and documentation tools.
Strong written and verbal communication and executive reporting skills.
PMP or equivalent certification preferred.
What We Offer (US):
Competitive base salary and discretionary bonus
Flexible Time Off (i.e. unlimited paid vacation days)
Company paid Holidays (11)
Company paid sick leave
Company-paid health and protective benefits for employees, partners, and other dependents
3% 401(k) company contribution
Generous paid Parental Leave
Free virtual coaching and counseling sessions through Ginger
Opportunities to learn about the Crypto industry
Free daily snacks in-office
Smart, entrepreneurial, and fun colleagues
Employee Resource Groups
*Benefits may vary depending on location.
Apply now and join us on our mission to engineer a new economic paradigm.
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: Berlin
Workplace: OnSite
ABOUT PEEC AI
Peec AI is the analytics platform for AI search. People increasingly discover products and make buying decisions through ChatGPT, Claude, Gemini, and Google's AI Overviews instead of traditional search, and most brands have no idea where they show up in those answers. Peec gives marketing, SEO, and growth teams the data to see exactly that: how visible their brand is across AI platforms, how they compare to competitors, and where to win.
We are defining this category, and the market is moving with us. Peec is a Series A company backed by 20VC and Singular, that went from $0 to $15M ARR in 18 months, with a 100+ person team across our Berlin HQ and our New York office.
ABOUT THE ROLE
We are hiring a Fullstack Engineer for our Growth team. You will run experiments across the whole self-serve journey: from the moment someone first hears of Peec AI to the day they renew, refer a friend or leave. That covers the website, signup, pricing and checkout, the trial and onboarding. It also covers the moments in the product where we ask people to do something, like connect a tool, invite a teammate or upgrade. You can work on any of these, and we decide together where the focus goes each month or quarter.
You come up with the hypothesis, design the experiment and discuss it with the team. Then you run the rest of the loop yourself: build it, instrument it, ship it behind a flag, read the result and write down what happened.
You report to the VP of Growth and work with our Growth PM, our growth engineer, and the marketing and design teams.
WHAT YOU'LL DO
- Go after big swings. We size every idea first and look for changes that could move a funnel step by 30 to 40 percentage points. It is fine if most of them fail.
- Build and improve the experimentation infrastructure. Feature flags, assignment at the account level, exposure logged when someone becomes eligible, outcomes recorded on the server, and holdouts we read.
- Keep conversion data accurate. Event design, funnel definitions and readouts the team can rely on.
- Own what you ship after launch. You watch it, read the result on the date you set, and decide whether we keep it, change it or remove it.
- Build internal tools that let the team run more experiments with less manual work.
WHAT WE'RE LOOKING FOR
- You have run growth experiments end to end. You formed the hypothesis, designed the test, built it and read the result. Not advised on them, not analysed someone else's.
- You write production code today. Strong React and TypeScript on the frontend, comfortable in Node.js and databases on the backend. Our stack is React, Node.js and Next.js.
- You know what your volume can detect. You can size a test, say how long it needs to run, and tell us when a result is not readable.
- SQL and analytics fluency. Funnels, cohorts, event design.
- B2B SaaS experience.
- You ship with Claude Code, Cursor or equivalent.
- Product judgement. You can tell which changes need a test, which can ship without one, and which are not worth building.
- Product taste. You care about how the things you ship look and feel. You can turn an idea into a screen that belongs in our product, and you know when to bring in our design team.
BONUS POINTS
- You set up an experimentation practice from scratch and grew it into a regular part of how the team works.
- Product-led growth experience. Onboarding, activation, paywalls, pricing, checkout.
- Acquisition experience. Website and signup experiments, SEO or paid funnels.
- Experiments on low-volume B2B funnels, where only big changes are readable.
- Experimentation platforms and feature flags. Statsig, GrowthBook, PostHog, or your own.
- Billing and subscriptions. Stripe or similar.
- You founded a company, or you were an early engineer at one.
- Side projects and experiments you can show us.
WHAT WE OFFER
- Exciting and challenging work with real impact and ownership at one of Europe's fastest-growing Series A startups
- Regular team events and off-sites
- Aggressive equity compensation package
- Paid Dinner & Uber home when working late
- The most beautiful office space and work environment in Berlin
Location: London, England; Remote, Europe; Remote, Asia; Remote, US
Workplace: remote
About us
Aave Labs began with a simple question: how do we make financial services like borrowing, saving, and earning more accessible globally?
We built the Aave Protocol, now the world’s largest and most trusted onchain lending market, connecting decentralized finance with individuals, traditional finance, and fintech.
Today, we build trusted, high-quality products that expand access to lending, credit, and savings globally
Our culture
We build trusted products that help people access and discover economic opportunities.
We hold a high bar for quality and craftsmanship. No detail is too small. Trust depends on it.
We’re a global team building products people can actually use, turning complex technology into something simple and reliable.
We stay aligned, move quickly, and think long term, while keeping teams lean and focused on impact.
About the Role
Aave is looking for a Protocol Security Researcher to help build its internal protocol security function.
The role sits at the intersection of smart contract security, protocol design, adversarial research, and AI-assisted review. You will help assess major protocol changes before deployment, maintain security context across Aave’s deployed systems, and reason about the risks introduced by critical dependencies, integrations, and Aave-adjacent infrastructure.
This is not a narrow audit role. The goal is to improve Aave’s ability to understand and reduce protocol risk continuously.
How you can make an impact:
Review major Aave protocol changes before external audit or deployment
Perform attacker-driven analysis of smart contracts, protocol mechanisms, and integrations
Participate in design and architecture discussions early enough to influence security-relevant decisions
Identify risks in Aave-adjacent systems, including assets, bridges, oracles, adapters, and critical dependencies
Contribute to AI-assisted security tooling and evaluate its effectiveness in real review workflows
Turn review findings into reusable knowledge, invariants, assumptions, and testing or monitoring ideas
Work with monitoring and incident response teams when review findings imply operational detection or response needs
Collaborate with external auditors by helping define scope, known risks, and areas of concern
Let's connect if you have:
5+ years of relevant security experience
Strong smart contract security background
Ability to independently review complex codebases and reason about protocol-level failure modes
Attacker mindset: you can move from “this looks wrong” to “this is how it could be exploited”
Strong understanding of DeFi mechanisms, including lending, liquidations, accounting, oracles, collateral, governance, and integrations
Evidence that you are actively using AI to improve security research, review quality, or review throughput
Clear written communication: you can explain risk, impact, uncertainty, and trade-offs to engineers and non-security stakeholders
Good judgment about severity, exploitability, and when a finding matters
Nice to haves:
Experience with formal methods, fuzzing, invariant testing, or custom security tooling
Experience building internal tools for security review, code understanding, or knowledge management
Experience working with external audit firms or leading audit engagements
Familiarity with governance payloads, upgrade systems, permissioning, and incident response
Open-source security research, published findings, CTFs, bug bounties, or prior public vulnerability research
Haven’t quite met all the criteria? Let’s not miss out on the chance to speak. Whilst you might not meet every single requirement, you might bring other, more exciting skills to the companies!
Equal opportunities statement:
Aave Labs celebrates diversity and views each and every team member as a separate individual with their own unique identity. No matter your race, religion, gender, ethnicity, age, disability, sexual orientation or even the wallet you use, we welcome you at Aave Labs. As an equal opportunities employer, we take accountability and believe in everyone's potential to build, create and inspire changes. With a mission to build a diverse workforce, we are proud to foster a working environment in which everyone can feel safe and valued for who they are.
Location: Hungary; Serbia; Montenegro; Portugal
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working.
Up to 24.000 EUR Gross base salary x year - depending on experience
Up to 15% monthly bonus
linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
B2B Contract
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Phone Etiquette Test (mock call with an AI agent) - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Romania; Serbia; Montenegro; Hungary; Portugal
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working.
Up to 24.000 EUR Gross base salary x year - depending on experience
Up to 15% monthly bonus
linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
B2B Contract
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Bulgaria
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working.
Competitive salary.
Up to 15% monthly bonus linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
Salary from 18.000 EUR to 24.000 EUR based on experience
b2b freelancer contract
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Phone Etiquette Test (mock call with an AI agent) - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Greece
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working
Salary from 18.000 EUR to 24.000 EUR based on experience
Up to 15% monthly
bonus linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
b2b contract
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Amsterdam; Spain; Poland; Cyprus; United Kingdom; Germany
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
We are looking for a Senior Treasury Manager to build and run Finom's treasury function.
Finom safeguards a significant book of customer funds across its regulated entities. Net interest income on that book is a meaningful revenue line, and it will grow. Today the function is up and running: the money is placed, the investment policy is in place, and a large part of the book sits with an external asset manager. What we are building now is the machinery around it — an evidenced limit framework, look-through into what our managers actually hold, automated investment accounting, and a reconciled NII number we can defend to an auditor and a regulator.
That is the job. You will take part in building it, and you will run it while it is being built.
This is a hands-on role at the intersection of regulation, liquidity, and commercial impact — not a back-office position. It suits someone who has done this before in a regulated environment and wants to do it again without four layers of committee above them.
What you'll own
Liquidity and funding
Daily liquidity positioning and float management across entities and accounts
Intraday funding of payment channels; nostro and correspondent account management
Collateral and minimum-balance obligations across card schemes, T2, and credit providers
Contingency funding — the playbook for the day we need €20m by tomorrow morning
A daily treasury balance sheet — net liquidity and net capital available — that reconciles
Safeguarding and portfolio
Portfolio management of safeguarded client funds: term deposits, MMFs, short-dated debt, held directly and via external managers
Safeguarding adequacy: shortfall detection, top-up execution, same-currency discipline
Instrument eligibility screening under CRR risk-weight, maturity and WAL constraints, and UCITS/MMF rules
Independent, evidenced validation that externally managed allocations sit inside mandate — position-level look-through, daily monitoring of concentration, maturity, WAL and credit quality, breach escalation
NII forecasting, attribution, and reconciled performance reporting; treasury inputs into the financial model and company forecast
Governance and controls
Ownership of the investment policy, limit framework, and eligible-instrument register
Treasury governance: decision pack, agenda, decision log, and delegated-authority register
Pre-deal checks and post-trade evidencing, designed so that the first line executes and the second line challenges
Covenant tracking across credit facilities
Regulator, external audit, and second-line engagement on treasury and safeguarding matters
Systems and data
Selection and implementation of investment accounting and treasury tooling — a Clearwater/Advent-class implementation is already in flight and will be yours
Custodian, asset-manager and bank data feeds; API connectivity where it exists and pragmatic alternatives where it doesn't
Replacing manual spreadsheet processes with something that survives your holiday
Commercial
Bank, custodian, broker and asset-manager relationships: onboarding, commercial terms, mandate setting, service review
Challenging our managers on allocation, transparency and fees — and changing them if the answers are weak
What good looks like in the first 12 months
Investment policy and limit framework live, with treasury governance running on a documented decision log
Daily, evidenced mandate compliance across the full book — we can answer "are we inside the boundaries?" in minutes, not weeks
Investment accounting platform implemented; monthly close on the portfolio no longer manual
An NII number that is reconciled, attributed, and forecastable
A contingency liquidity playbook that has been tested rather than written
Who you are
5+ years in treasury, ALM, fixed income, or portfolio management at a regulated financial institution, EMI/PI, or asset manager
Direct experience with client money or safeguarding under PSD2 / EMD — core to this role, not adjacent to it
Experience building or materially rebuilding a treasury function, not only operating inside an established one
Strong command of bond math, yield and duration, MMF mechanics, and credit and concentration risk at instrument level
Track record of automating manual treasury processes and implementing treasury or investment accounting systems
Comfortable working with position-level data directly — you can interrogate a portfolio file rather than wait for a report
Experience with regulators, external audit, and external asset managers (mandate setting, IMA terms, performance challenge)
Sound judgement under time pressure in a lean environment with real accountability and limited cover
Strong Excel skills
Fluent English
Nice to have
Familiarity with IFRS 9 or Dutch GAAP (RJ 290) financial instrument accounting
SQL or Python
Experience in a firm transitioning toward a banking licence
Experience using AI tools (e.g. LLMs, copilots) to accelerate analytical and reporting workflows
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: London, England; Remote, Europe
Workplace: hybrid
About us
Aave Labs began with a simple question: how do we make financial services like borrowing, saving, and earning more accessible globally?
We built the Aave Protocol, now the world’s largest and most trusted onchain lending market, connecting decentralized finance with individuals, traditional finance, and fintech.
Today, we build trusted, high-quality products that expand access to lending, credit, and savings globally
Our culture
We build trusted products that help people access and discover economic opportunities.
We hold a high bar for quality and craftsmanship. No detail is too small. Trust depends on it.
We’re a global team building products people can actually use, turning complex technology into something simple and reliable.
We stay aligned, move quickly, and think long term, while keeping teams lean and focused on impact.
About the Role
We're looking for a Staff Frontend Engineer who operates across the full picture - someone who deeply understands how great web interfaces are built and how they perform, works autonomously, and translates that knowledge into exceptional web products and design systems.
Financial products are complex. Our users range from first-timers to power users, and the challenge of making that experience clear, fast, and trustworthy is one we take seriously. At this level, you're not just executing - you're bringing product intuition to the work, identifying where things break down, and making calls that shape the direction of what we build.
How you can make an impact:
Work autonomously across our web products, building high-quality UI with a strong point of view on how it should feel, function, and perform
Own and evolve complex, reusable components within the Aave design system - setting the standard for quality and consistency
Set the bar for frontend performance, from data loading, fetching and caching patterns through to server rendering and streaming
Bring product-level thinking to everything you work on - understanding user needs, business context, and technical constraints, whilst balancing them well
Collaborate with our talented designers, engineers, and product leads to bring clarity to ambiguous problems
Help raise the bar for the team through the quality of your work and the way you approach problems
Let's connect if you have:
Strong proficiency in React, TypeScript, CSS and system design and architecture
Deep experience with frontend performance engineering - measuring it, diagnosing it, and fixing it
Strong command of Next.js patterns for data loading, fetching and caching, and experience handling server rendering and streaming data to the frontend
Deep experience with component-driven design systems and component design patterns, and building for consistency at scale
The product sense to work without a detailed brief - you can identify what needs to be solved, not just how to solve it
A demonstrated ability to take complex UX problems - information-dense interfaces, multi-step flows, edge cases - and make them feel resolved and clear
Nice to haves:
An understanding of backend data handling
A feel for animation best practices when data is updating, and how that plays out in re-renders across a UI
Curiosity about web3 and DeFi is a plus; you don't need to be an expert, but genuine interest in the space goes a long way
Curiosity about AI and its use in product engineering and daily workflows
Haven’t quite met all the criteria? Let’s not miss out on the chance to speak. Whilst you might not meet every single requirement, you might bring other, more exciting skills to the companies!
Equal opportunities statement:
Aave Labs celebrates diversity and views each and every team member as a separate individual with their own unique identity. No matter your race, religion, gender, ethnicity, age, disability, sexual orientation or even the wallet you use, we welcome you at Aave Labs. As an equal opportunities employer, we take accountability and believe in everyone's potential to build, create and inspire changes. With a mission to build a diverse workforce, we are proud to foster a working environment in which everyone can feel safe and valued for who they are.
УдалённоSouth Africa
УдалённоDurham, United Kingdom; Must be based in or near Durham, UK, with the ability to work effectively in a remote setting
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