Location: Remote - Latin America; Remote- United States
Workplace: Remote
Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring an entrepreneurial Customer Success Manager to retain and grow a dedicated book of customers.
This role is for someone with 2-5 years of experience who's ready to own a book of customers end to end.
WHY I'M HIRING
At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers. That's how we evolved from a simple texting platform to now powering calls, texts, email, AI agents, and complex messaging and business automations for over 1,000 businesses. We ship fast to meet our customers' needs.
Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding and implementation, uncover the next problem, and help them get even more value.
In this role, you'll mainly work with customers in the staffing industry. Their data flows into Whippy from their ATS, most often TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn, so you'll learn how staffing firms recruit and place talent, and how to build on top of their data.
Our customer success team has taken staffing customers from an initial $12K deal to $180K ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition.
You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way.
This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out.
You'll work alongside our six-person customer success team and report directly to me. I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results.
I'm looking for someone who wants to be technical, strategic, and commercial, all in one. Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers' pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.
SOME THINGS YOU'LL DO
- Own a book of business end to end, from onboarding through renewal and expansion, as the single point of contact and trusted advisor.
- Run a proactive cadence on every account: prepared calls, clear agendas, mutual success plans, and follow-through.
- Become a product and customer expert. Master Whippy's products and know your customers' business well enough to build the workflows, AI agents, and automations that solve their problems.
- Juggle multiple customers and projects at once, and prioritize based on impact.
- Pick up the phone. Reach out proactively, ask the question instead of guessing, and get ahead of problems before they turn into escalations.
- Own your gross and net revenue retention, and get rewarded for beating targets.
- Tie usage to business outcomes, and report value back in the metrics customers actually care about.
- Spot expansion signals and hand warm leads to sales when usage outgrows the contract.
- Turn wins into case studies, references, and testimonials that help sales win the next customer.
- Tell customers the truth, steering them away from work that won't move their business and toward the work that will.
- Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things.
- Experiment and iterate. If you have an idea to do something better, do it and document what you learn.
OUR CUSTOMER SUCCESS VALUES
This is a high-performance environment, and I'll coach and support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here:
- Everyone is a builder. Our team builds in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop.
- We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer.
- We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us.
- CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results.
WHAT WE'RE LOOKING FOR
- Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing.
- Fast and proactive. You process information quickly, ask for what you need instead of waiting, and show up to every call prepared.
- Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly.
- Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it.
- Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation.
- Opinionated about customer experience. Good strategic advice needs well-formed views, so have them.
- Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure.
- 2-5 years in a customer-facing role (customer success, account management) at a technical SaaS product. If your path is unconventional and you can explain how it'll help you succeed in this role, I welcome you to apply.
- Bonus points for experience in the staffing industry or with TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn.
- Based in Latin America or the US, with fluent written and spoken English, and able to work Eastern hours (we start at 8am ET).
YOU'LL THRIVE HERE IF...
- You're technical and love to build.
- You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch.
- You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for.
- This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them.
- You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up.
ABOUT WHIPPY
Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount.
We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year.
Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.
Location
This is a remote role open to candidates based anywhere in Latin America or the US. Our workday starts at 8am ET, so you'll need to work Eastern hours.
Compensation
Competitive compensation based on experience, including monthly performance bonuses and more.
Hiring Process
1. A 30-minute call with me to get to know each other better.
2. You'll receive a take-home assignment that assesses your technical and strategic skills, and you'll present it to me on a one-hour call. This is your chance to showcase your skills.
3. A 30-minute call with our CEO, David.
УдалённоRemote - Latin America; Remote- United States; This is a remote role open to candidates based anywhere in Latin America or the US
Location: Remote - Latin America; Remote- United States
Workplace: Remote
Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring a Customer Project Manager to run our customers' projects end to end, from kickoff to launch to the next project that grows the account. If you've managed projects with real deadlines and real stakeholders, in software or in fields like construction, engineering, or operations, and you want to do that work with AI software, read on.
This is a customer-facing role on our customer success team. You'll own a book of customers, not an internal roadmap.
This role is for someone with 2-5 years of experience who's ready to own a book of customers end to end.
WHY I'M HIRING
At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers. That's how we evolved from a simple texting platform to now powering calls, texts, email, AI agents, and complex messaging and business automations for over 1,000 businesses. We ship fast to meet our customers' needs.
Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding and implementation, uncover the next problem, and help them get even more value.
In this role, you'll mainly work with customers in the staffing industry. Their data flows into Whippy from their ATS, most often TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn, so you'll learn how staffing firms recruit and place talent, and how to build on top of their data.
Our customer success team has taken staffing customers from an initial $12K deal to $180K ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition.
You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way.
This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out.
You'll work alongside our six-person customer success team and report directly to me. I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results.
I'm looking for someone who wants to be technical, strategic, and commercial, all in one. Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers' pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.
SOME THINGS YOU'LL DO
- Run every customer project end to end: scope, plan, timeline, owners, and follow-through until it's live and delivering results.
- Keep customers and our team aligned with prepared calls, clear agendas, written recaps, and mutual success plans, so no one is ever guessing what happens next.
- Own the customer beyond any single project, from onboarding through renewal and expansion. Master Whippy's products well enough to build the workflows, AI agents, and automations your projects need, without waiting on engineering.
- Juggle multiple customers and projects at once, and prioritize based on impact.
- Pick up the phone. Reach out proactively, ask the question instead of guessing, and get ahead of problems before they turn into escalations.
- Own your gross and net revenue retention, and get rewarded for beating targets.
- Tie usage to business outcomes, and report value back in the metrics customers actually care about.
- Spot expansion signals and hand warm leads to sales when usage outgrows the contract.
- Turn wins into case studies, references, and testimonials that help sales win the next customer.
- Tell customers the truth, steering them away from work that won't move their business and toward the work that will.
- Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things.
- Experiment and iterate. If you have an idea to do something better, do it and document what you learn.
OUR CUSTOMER SUCCESS VALUES
This is a high-performance environment, and I'll coach and support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here:
- Everyone is a builder. Our team builds in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop.
- We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer.
- We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us.
- CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results.
WHAT WE'RE LOOKING FOR
- Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing.
- Fast and proactive. You process information quickly, ask for what you need instead of waiting, and show up to every call prepared.
- Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly.
- Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it.
- Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation.
- Opinionated about customer experience. Good strategic advice needs well-formed views, so have them.
- Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure.
- 2-5 years managing projects with real deadlines and real stakeholders, ideally customer-facing. Software experience is a plus, but strong project managers from construction, engineering, operations, or similar fields are welcome. If your path is unconventional and you can explain how it'll help you succeed in this role, I welcome you to apply.
- Bonus points for experience in the staffing industry or with TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn.
- Based in Latin America or the US, with fluent written and spoken English, and able to work Eastern hours (we start at 8am ET).
YOU'LL THRIVE HERE IF...
- You're technical and love to build.
- You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch.
- You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for.
- This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them.
- You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up.
ABOUT WHIPPY
Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount.
We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year.
Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.
Location
This is a remote role open to candidates based anywhere in Latin America or the US. Our workday starts at 8am ET, so you'll need to work Eastern hours.
Compensation
Competitive compensation based on experience, including monthly performance bonuses and more.
Hiring Process
1. A 30-minute call with me to get to know each other better.
2. You'll receive a take-home assignment that assesses your technical and strategic skills, and you'll present it to me on a one-hour call. This is your chance to showcase your skills.
3. A 30-minute call with our CEO, David.
Location: Remote - Latin America; Remote- United States
Workplace: Remote
Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring an Associate Solutions Engineer to design and build the solutions our customers run their business on. This isn't a pre-sale demo role. After the deal closes, you own the customer: you scope their problem, build the workflows, AI agents, and integrations that solve it, and grow the account from there.
This role is built for someone early in their career (0-1 years of experience), and new grads are welcome. You'll ramp alongside me and experienced teammates, then take ownership of your own customers as you prove you're ready.
WHY I'M HIRING
At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers. That's how we evolved from a simple texting platform to now powering calls, texts, email, AI agents, and complex messaging and business automations for over 1,000 businesses. We ship fast to meet our customers' needs.
Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding and implementation, uncover the next problem, and help them get even more value.
In this role, you'll mainly work with customers in the staffing industry. Their data flows into Whippy from their ATS, most often TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn, so you'll learn how staffing firms recruit and place talent, and how to build on top of their data.
Our customer success team has taken staffing customers from an initial $12K deal to $180K ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition.
You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way.
This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out.
You'll work alongside our six-person customer success team and report directly to me. I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results.
I'm looking for someone who wants to be technical, strategic, and commercial, all in one. Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers' pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.
SOME THINGS YOU'LL DO
- Design and build solutions in Whippy without engineering: workflows, AI voice and text agents, automations, and data syncs back into the customer's ATS.
- Scope technical requirements with customers, translate them into a working build, and test and verify every piece before it goes live.
- Own the customer after go-live, from onboarding through renewal and expansion, as their single point of contact and trusted technical advisor.
- Learn fast. Shadow calls, get hands-on coaching from me, and take on more ownership every month.
- Pick up the phone. Reach out proactively, ask the question instead of guessing, and get ahead of problems before they turn into escalations.
- Own your gross and net revenue retention, and get rewarded for beating targets.
- Tie usage to business outcomes, and report value back in the metrics customers actually care about.
- Spot expansion signals and hand warm leads to sales when usage outgrows the contract.
- Turn wins into case studies, references, and testimonials that help sales win the next customer.
- Tell customers the truth, steering them away from work that won't move their business and toward the work that will.
- Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things.
- Experiment and iterate. If you have an idea to do something better, do it and document what you learn.
OUR CUSTOMER SUCCESS VALUES
This is a high-performance environment, and I'll coach and support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here:
- Everyone is a builder. Our team builds in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop.
- We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer.
- We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us.
- CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results.
WHAT WE'RE LOOKING FOR
- Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing.
- Fast and proactive. You process information quickly, ask for what you need instead of waiting, and show up to every call prepared.
- Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly.
- Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it.
- Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation.
- Opinionated about customer experience. Good strategic advice needs well-formed views, so have them.
- Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure.
- 0-1 years of experience, and new grads are welcome. A STEM, engineering, or technical degree, or something that shows you're entrepreneurial (you started, built, or ran something), matters more to us than past job titles. Side projects where you built something with software, automations, or AI tools are a plus.
- Bonus points for experience in the staffing industry or with TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn.
- Based in Latin America or the US, with fluent written and spoken English, and able to work Eastern hours (we start at 8am ET).
YOU'LL THRIVE HERE IF...
- You're technical and love to build.
- You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch.
- You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for.
- This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them.
- You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up.
ABOUT WHIPPY
Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount.
We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year.
Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.
Location
This is a remote role open to candidates based anywhere in Latin America or the US. Our workday starts at 8am ET, so you'll need to work Eastern hours.
Compensation
Competitive compensation based on experience, including monthly performance bonuses and more.
Hiring Process
1. A 30-minute call with me to get to know each other better.
2. You'll receive a take-home assignment that assesses your technical and strategic skills, and you'll present it to me on a one-hour call. This is your chance to showcase your skills.
3. A 30-minute call with our CEO, David.
Location: Remote - Latin America; Remote- United States
Workplace: Remote
Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring an Associate Customer Project Manager to run our customers' projects end to end, from kickoff to launch to the next project that grows the account. If you've managed projects with real deadlines and real stakeholders, in software or in fields like construction, engineering, or operations, and you want to do that work with AI software, read on.
This is a customer-facing role on our customer success team. You'll own a book of customers, not an internal roadmap.
This role is built for someone early in their career (0-1 years of experience), and new grads are welcome. You'll ramp alongside me and experienced teammates, then take ownership of your own customers as you prove you're ready.
WHY I'M HIRING
At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers. That's how we evolved from a simple texting platform to now powering calls, texts, email, AI agents, and complex messaging and business automations for over 1,000 businesses. We ship fast to meet our customers' needs.
Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding and implementation, uncover the next problem, and help them get even more value.
In this role, you'll mainly work with customers in the staffing industry. Their data flows into Whippy from their ATS, most often TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn, so you'll learn how staffing firms recruit and place talent, and how to build on top of their data.
Our customer success team has taken staffing customers from an initial $12K deal to $180K ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition.
You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way.
This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out.
You'll work alongside our six-person customer success team and report directly to me. I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results.
I'm looking for someone who wants to be technical, strategic, and commercial, all in one. Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers' pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.
SOME THINGS YOU'LL DO
- Run every customer project end to end: scope, plan, timeline, owners, and follow-through until it's live and delivering results.
- Keep customers and our team aligned with prepared calls, clear agendas, written recaps, and mutual success plans, so no one is ever guessing what happens next.
- Own the customer beyond any single project, from onboarding through renewal and expansion. Master Whippy's products well enough to build the workflows, AI agents, and automations your projects need, without waiting on engineering.
- Learn fast. Shadow calls, get hands-on coaching from me, and take on more ownership every month.
- Pick up the phone. Reach out proactively, ask the question instead of guessing, and get ahead of problems before they turn into escalations.
- Own your gross and net revenue retention, and get rewarded for beating targets.
- Tie usage to business outcomes, and report value back in the metrics customers actually care about.
- Spot expansion signals and hand warm leads to sales when usage outgrows the contract.
- Turn wins into case studies, references, and testimonials that help sales win the next customer.
- Tell customers the truth, steering them away from work that won't move their business and toward the work that will.
- Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things.
- Experiment and iterate. If you have an idea to do something better, do it and document what you learn.
OUR CUSTOMER SUCCESS VALUES
This is a high-performance environment, and I'll coach and support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here:
- Everyone is a builder. Our team builds in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop.
- We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer.
- We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us.
- CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results.
WHAT WE'RE LOOKING FOR
- Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing.
- Fast and proactive. You process information quickly, ask for what you need instead of waiting, and show up to every call prepared.
- Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly.
- Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it.
- Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation.
- Opinionated about customer experience. Good strategic advice needs well-formed views, so have them.
- Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure.
- 0-1 years of experience, and new grads are welcome. A STEM, engineering, or technical degree, or something that shows you're entrepreneurial (you started, built, or ran something), matters more to us than past job titles. Experience managing projects in school, internships, or on a job site is a plus.
- Bonus points for experience in the staffing industry or with TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn.
- Based in Latin America or the US, with fluent written and spoken English, and able to work Eastern hours (we start at 8am ET).
YOU'LL THRIVE HERE IF...
- You're technical and love to build.
- You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch.
- You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for.
- This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them.
- You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up.
ABOUT WHIPPY
Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount.
We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year.
Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.
Location
This is a remote role open to candidates based anywhere in Latin America or the US. Our workday starts at 8am ET, so you'll need to work Eastern hours.
Compensation
Competitive compensation based on experience, including monthly performance bonuses and more.
Hiring Process
1. A 30-minute call with me to get to know each other better.
2. You'll receive a take-home assignment that assesses your technical and strategic skills, and you'll present it to me on a one-hour call. This is your chance to showcase your skills.
3. A 30-minute call with our CEO, David.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Austin, TX or New York
About the Role
Cloudflare is looking for a bright, proactive, and detail-oriented Executive Assistant to support two leaders in our Developer GTM organization. We are looking for a dynamic and dedicated candidate who is comfortable with multi-tasking and prioritization in a fast-paced, product-first environment with close attention to detail, accuracy, and timeliness.
Responsibilities
Calendar & Conflict Management:
Proactively manage complex calendars with a strong understanding of business priorities. Independently resolve scheduling conflicts and anticipate meeting requests and logistical needs before they are explicitly stated.
Travel & Logistics:
Manage and coordinate complex international and domestic travel, including visa and passport needs, as well as end-to-end logistical arrangements for executives and teams.
Executive Support & Business Context:
Develop a deeper understanding of the managers' roles, our products, and the broader market and context for Cloudflare. Serve as a trusted gatekeeper who can confidently answer routine questions on behalf of the executives.
Expenses Meeting Coordination:
Prepare and manage expense reports..
Projects & Process Improvement:
Contribute significantly to ad-hoc/special projects. Recognize where operational processes can be improved and actively suggest and implement those process improvements.
Meetings & Event Planning:
Coordinate and assist with large meetings, external stakeholders, and event planning with precision.
Requirements
6+
years experience as an Administrative Assistant, in Ops, or equivalent experience.
Scope & Judgment:
A seasoned professional with proven experience handling problems of diverse scope and demonstrating excellent judgment in selecting administrative and operational methods.
Proactiveness & Autonomy:
Strong sense of urgency, proactiveness, and the ability to manage your own time with limited or no supervision.
Communication & Networking:
Strong written and verbal communication skills; ability to network and build strong relationships with executives and team members.
Organizational Skills:
Exceptional organizational skills and attention to detail.
Mindset:
A "no task is too small" attitude combined with the strategic mindset needed to anticipate executive needs.
Drive: Experience working in a tech and AI-native, product-led environment.
Compensation
Compensation may be adjusted depending on work location and level.
Estimated Salary for New York: $114,000 - 157,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote-Florida; Remote-Connecticut; Remote-New Jersey
Workplace: Remote
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
YOUR MISSION
Finance teams lose hours every week chasing approvals, re-keying data, and reconciling records across systems that don’t talk to each other. As a member of UiPath’s product marketing team, you’ll bring our agentic solutions for the Office of the CFO to market, focusing on the source-to-pay and order-to-cash functions. These solutions orchestrate work across the ERP, procurement, and receivables systems customers already run. Drawing on your knowledge of how finance organizations buy and what they’re measured on, you’ll own positioning, launches, and sales enablement that speak to finance leaders in their own terms.
WHAT YOU’LL DO AT UIPATH
- Lead go-to-market strategy and launch planning for source-to-pay (invoice processing, procurement, and supplier communications) and order-to-cash (collections and cash application), working with the field marketing and sales teams that bring it to market.
- Define positioning and messaging for the full CFO buying center, from AP, AR, and procurement leaders to controllers and the CFO, presenting UiPath as the layer that orchestrates work across their existing systems rather than replacing them.
- Build the sales story and the tools to tell it: pitch decks, battlecards, ROI calculators, demo narratives, objection handling, and sales training.
- Recruit customer advocates and turn their results into proof points tied to finance KPIs such as DSO, cost per invoice, and on-contract spend.
- Run buyer research, including personas, buying journeys, and win/loss analysis, and share what you learn with product management to shape the roadmap.
- Develop the messaging, content, and audience insight behind campaigns across demand generation, field, and partner channels, and support analyst relations.
-
WHAT YOU’LL BRING TO THE TEAM
- 10+ years in B2B marketing, consulting, or product development, ideally including SaaS product marketing for finance, procurement, or order-to-cash software.
- Deep knowledge of source-to-pay and order-to-cash processes and the finance leaders who own them. Experience in finance operations, shared services, or finance advisory is a strong plus.
- Working knowledge of enterprise SaaS, GenAI, agentic AI, and automation, including how they integrate with ERP and other systems of record, and the ability to explain them in terms of business outcomes.
- A track record of successful launches built on sharp positioning, messaging, and sales collateral.
- Clear, persuasive communication with every audience, from AP specialists to the CFO, in writing, in meetings, and on stage.
- Experience partnering closely with marketing, sales, partners, product management, and engineering.
- Hands-on use of AI tools in your day-to-day work, such as research, content development, and analysis, is a plus.
- A degree in business, finance, accounting, engineering, or a related field, or equivalent experience.
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: Sydney, Australia
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As Partner Account Manager ANZ you will help manage and execute the partnerships that accelerate Claude adoption, unlock new capabilities and drive outcomes for our joint customers across Australia and New Zealand.
You will own a defined set of named partners end to end — a mix of (a) in-country ANZ practices of our global system integrators (e.g. Accenture, Deloitte, Cognizant) and consulting houses (BCG, McKinsey), where you work hand in hand with the GSI alliance owners who hold the global relationships, and (b) regional system integrators, consultancies and AI-native boutiques that ANZ enterprises and the Public Sector actually consume delivery services from. The ANZ partner book is split between you and the Head of Partnerships ANZ & ASEAN; for every partner assigned to you, you own the plan, the enablement path, the co-sell motion with our ANZ sales team and the partner-sourced, partner-influenced and partner-delivered pipeline that results from it. This is a builder role: partner-sourced pipeline in ANZ is still a small fraction of our open pipeline, and there is a first playbook but no established machine. We need someone who has taken partnerships from zero to a repeatable revenue engine in this market before, not someone who has inherited and administered an existing partner book.
Key responsibilities
Partner development and execution:
Run each partner as a structured pursuit: stakeholder map (country lead, AI/data practice lead, alliance lead, key account partners), joint account plan, agreed target accounts and a quarterly cadence.
For your assigned GSI country practices: activate the ANZ teams against the global frameworks and translate them into concrete joint accounts. For your assigned regional SIs / boutiques: build the relationship from scratch (selection, onboarding into the Claude Partner Network, enablement, first joint deals).
Guide partners in building repeatable Claude offerings (Claude Code / agentic engineering rollouts, agentic use cases, enterprise adoption programs) for the priority ANZ industries: financial services and insurance, public sector, retail, energy and resources, healthcare, telco, media and tech, and digital natives.
Drive co-selling with the ANZ AEs, Applied AI and Technical Success teams: introduce partners into the right accounts, bring partner-sourced opportunities to sales, and make sure every partner-attached deal is tagged correctly in Salesforce.
Performance and KPI ownership:
Own and drive the KPIs for your portfolio: Partner delivered use-cases, partner-sourced pipeline, partner-influenced pipeline and revenue, consultants enabled and certified, partners progressing through CPN tiers, joint proposals submitted.
Establish clear success metrics with each partner and drive regular business reviews against targets
Report on partnership health, progress, and commercial outcomes with data-driven insights
Every deal that runs through your partners must be set up for customer success and expansion: agree success criteria for joint accounts, make sure the partner delivers implementation and adoption support, and feed what you learn back into our partner program and the ANZ sales team.
Market development and brand building
Represent Anthropic in the ANZ partner ecosystem — partner events, joint customer events, and partner-led marketing.
Adapt the global partner playbook to ANZ buying behaviour (a concentrated enterprise market of banks, miners, retailers and telcos, federal and state government panels, long procurement cycles, and a preference for local delivery partners) and decide deliberately what not to copy.
Navigate the regulatory and sovereignty topics that come up in almost every ANZ deal (the Australian and NZ Privacy Acts, APRA CPS 230 and CPS 234, IRAP and government security requirements, critical infrastructure rules, data residency, and regulated industries such as banking, insurance and health) together with the partner and our internal experts.
Build differentiated joint value propositions with partners so that Claude is the default recommendation of the ANZ consulting ecosystem.
You may be a good fit if you have:
Builder mentality — comfortable starting from a small base and turning it into a scaled partner business; you enjoy doing the work yourself.
7+ years of partner / alliances / channel experience with system integrators and consultancies in ANZ, ideally at a cloud, data or AI platform company.
Existing relationships in the ANZ practices of the large SIs and/or with the regional consultancies and boutiques — you know who runs the AI and data practices in Australia and New Zealand.
Data-driven, KPI-oriented and comfortable being measured on partner-sourced pipeline; a track record of driving incremental revenue through partners in ANZ.
History of protecting the customer experience and the brand through partners — you say no to partners that cannot deliver.
Competitive drive — obsessed with winning and creating differentiation
Collaborative — you work as an extension of the ANZ sales team and with Applied AI, Technical Success, partner marketing and the global GSI alliance owners.
Strong executive presence; able to run partner executive conversations and enablement sessions.
Based in Australia, ideally Sydney; Melbourne or Brisbane are feasible with regular time in Sydney. Willing to travel regularly within Australia and New Zealand, and occasionally to Europe and USA.
Passion for AI and alignment with Anthropic's mission of beneficial AI development
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role:
At Anthropic, we're building AI systems that are safe, beneficial, and transformative. Our mission is to develop AI that benefits humanity, and we believe the most powerful capabilities emerge when we thoughtfully bridge the gap between research breakthroughs and real-world applications.
Many of the people who could gain the most from Claude are the least able to buy it the usual way. A teacher often pays for tools out of pocket. A small nonprofit has no procurement team. A university lab that wants to use Claude has to go through funding, an IT office, and a purchasing department at once. Beneficial Deployments works to reach them, through programs like Claude for Teachers and Claude for Nonprofits and through our work with researchers.
What stands between those people and Claude is rarely the model. It's proving they qualify, getting the right price, buying in a way their institution allows, and landing in the right organization with the right permissions. Those steps run through identity, billing, provisioning, and fraud systems that were built for commercial customers. Our Access team makes them work for everyone else.
We're looking for engineers who find it deeply satisfying to remove the one thing stopping thousands of teachers or scientists from getting started. You'll work in other teams' codebases as often as our own, and much of the job is earning the trust of the engineers, accountants, and safety reviewers who own those systems. This role's focus is access. Experience with billing or identity is a big plus. What matters most is that you finish hard things that cross team lines, get the details right when money and trust are involved, and care about who is on the other end.
Core Responsibilities:
Own programs like Claude for Teachers or Claude for Nonprofits from design through launch, operation, and support
Support the verification lifecycle: how educators, nonprofits, and research labs prove eligibility, get reviewed at scale, renew, and are removed fairly when they no longer qualify
Build pricing, billing, and provisioning that understands programs, including discounts, usage caps, credits, tax exemption, and self-serve purchase, so the next program is configuration rather than a project
Build safe paths for organizations to move between their available plans and manage their teams, without losing data, seats, or history
Work directly in partner teams' systems, such as billing, identity, and Safeguards
Design for trust, with controls and audit trails that stand up to financial audit and student-privacy requirements
Turn manual review, one-off fixes, and hand-run testing into tools that support, sales, and finance can use themselves
Share on-call for program issues, and use what you see there to decide what to build next
You might be a good fit if you:
Have 6+ years of experience building software, with strong backend or full-stack skills and solid grounding in data modeling, APIs, and databases
Have owned systems where mistakes are expensive, such as billing, payments, identity, entitlements, provisioning, or eligibility
Have a track record of finishing work that depended on several teams, without formal authority over any of them
Are comfortable in a large codebase you don't own, and learn the rules its owners care about
Sweat correctness and edge cases, and can say clearly what you tested and what you didn't
Enjoy unblocking people and closing things out, and leave the underlying system better each time
Prioritize well when demand is larger than capacity, including saying no and explaining why
Communicate clearly across engineering, finance, sales, and support, and care about the societal impacts of your work
Strong candidates may also:
Experience with subscription or usage-based billing, quote-to-cash, tax, or revenue systems, such as Stripe, Metronome, or Salesforce CPQ, or with building under SOX controls
Experience with verification, KYC, fraud, or trust and safety systems
Experience with enterprise identity and administration, such as SSO, SCIM, or large account and data migrations
Experience building for schools, nonprofits, research institutions, healthcare, or government, or working with FERPA or similar privacy rules
Experience launching in new countries, including currency, tax, language, and local eligibility
Experience building products with large language models, or using coding agents heavily in your own engineering work
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: United Kingdom
Company introduction:
Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to unlocking urgently needed new treatment options in mental health care.
The Company is headquartered in London, UK, with a U.S. office in New Jersey. We believe mental health patients deserve the possibility of a better future. Our initial focus is developing COMP360 psilocybin, a proprietary, investigational, synthetic psilocybin treatment under evaluation for treatment-resistant depression (TRD) and post-traumatic stress disorder (PTSD). COMP360 is a potentially first-in-class treatment and has Breakthrough Therapy designation from the U.S. Food and Drug Administration (FDA), as well as Innovative Licensing and Access Pathway (ILAP) designation in the UK for TRD.
We are leading the world’s largest classic psychedelic clinical program in TRD, and building upon that robust foundation, we are executing a late-stage trial evaluating COMP360 for PTSD, another condition with high unmet need. Our goal is to advance treatments that move the field of psychiatry towards treatment options that offer rapid onset and sustained durability with infrequent dosing. -
Compass Pathways
Job overview
:
The Manager, Vendor Relationship will serve as the main operational point of contact for Compass CDMO/CMOs, and critical material suppliers in our clinical and commercial supply chain.
Reporting directly to Supply Chain leadership, this position manages the high-complexity vendor landscape inherent to Scheduled controlled substances.
Location:
Remote in the United Kingdom.
Reports to:
Associate Director, Supply Chain.
Roles and responsibilities
(Include but are not limited to)
:
Responsible for the end-to-end management of supply chain vendors to ensure availability of outsourced Drug Substances, Drug products or Finished Goods
Identify critical issues and risks, develop action plans, and keep stakeholders apprised of any impact upon supply
Collect and maintain relevant information on the entities such as contractual terms, financial expenses and strategic road maps
Ensure the accountability for the entities’ performance
Set up business review meetings to report on performance, action plan and recommendations
Supervise the collection and review of KPIs (Supply Chain, Finance, Quality, etc.)
Clinical/Commercial Vendor Management
Coordinate vendor schedules to secure timely, GXP-compliant manufacturing and distribution of Schedule 1materials for active global Phase 2/3 clinical protocols
Drive the dual-track operational strategy: manage supply chain flexibility for clinical needs while supporting process-scale frameworks with commercial vendors
Controlled Substance Governance & Regulatory Interface
Collaborate with Regulatory Affairs and supply chain to ensure timelines are met for the application and procurement of applicable manufacturing and distribution licenses
Vendor management oversight to ensure supply quotas for manufacturing and supply sites are delivered on time and fulfilled
Vendor Performance & Contract Management
Serve as primary relationship owner for CDMOs, CMOs, driving routine external and internal meetings
Partner with Supply Chain and legal leaders to negotiate Master Services Agreements (MSAs), Statements of Work (SOWs), and commercial supply agreements with highly structured SLAs
Oversee vendor risk assessments and formulate proactive dual-sourcing strategies to mitigate high-barrier entry constraints of scheduled product manufacturing
Responsible for the project management of resources to resolve supply issues and support life cycle management in coordination with all stakeholders
Supervise the collection and review of KPIs (Supply Chain, Finance, Quality, etc.)
Review and manage the CMC Manufacturing Financial budget for Clinical and Commercial manufacturing
Candidate profile
Desirable: BSc in a Life Sciences discipline or relevant experience with 2-3 years spent in a similar role
Minimum: BSc or equivalent in a Life Sciences or Engineering discipline, with 1-2 years spent in a similar role.e.g. chemistry or biochemical engineering. Experience project managing manufacturing/packaging initiatives in the CGMP industry
Broad knowledge of biotech/pharmaceutical manufacturing processes with excellent scientific analysis and interpretation skills and the ability to creatively problem solve
Controlled Substance Expertise: Experience handling Scheduled controlled drugs, including specialized vault requirements, high-security logistics, and quota management
Regulatory Knowledge: Understanding of MHRA, FDA cGMPs, DEA regulations governing high-restriction pharmaceutical components
Key Competencies
Cross-Functional Fluency: Exceptional ability to translate technical CMC complexities into actionable Vendor management supporting supply chain and technical teams with planning and logistics requirements
Strategic Versatility:
Competent at switching between the agility needed for clinical trial troubleshooting and the rigid process control needed for commercial launch
Benefits:
For an overview of our benefits package and compensation information, please visit "
Joins us - Our Benefits
".
These include f
lexibility & generous time off, parental & reproductive support, health & medical, mental health & wellbeing and Financial health.
Equal opportunities:
Reasonable accommodation
We are committed to building a workplace where everyone’s wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know.
UK applicants
We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability.
US applicants
Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law.
Sponsorship
:
Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying.
Data Privacy:
All data is confidential and protected by all legal and data privacy requirements, please see our recruitment
Privacy Notice
to learn more about how we process personal data.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Claude Design lets anyone collaborate with Claude to create polished visual work: interactive prototypes, product mockups, slides, and animations. We're making Claude the best visual storyteller there is, lowering the floor so anyone can bring an idea to life, and raising the ceiling on what the most skilled creators can make. We work on Artifacts in Claude, and so far we've shipped new kinds of artifacts like Claude Design, Slides, Whiteboard, and Motion, and we are exploring new bets.
We're looking for Software Engineers to help build and shape Claude Design and the creative capabilities of Claude. We are exploring the frontier of how Claude collaborates with people visually, and how Claude can empower better human to human collaboration as well. You'll work at the intersection of cutting-edge research and real-world application, rapidly building and testing new experiences, partnering directly with researchers and users, and helping to generate the crucial insights that shape where the product goes next.
You'll join a small, fast-moving team with high autonomy. If you're a strong design engineer who loves building visual products and likes to sweat the details, we'd love to hear from you.
Key responsibilities
Build and ship user-facing features across our products, and help decide which creative spaces we explore next
Set technical direction for these products, including editor and canvas architecture, real-time collaboration, and rich import and export
Own the quality bar for how these products look and feel, treating latency, responsiveness, and reliability as first-class concerns and raising user experience and design considerations early
Partner with researchers to rapidly prototype experiences around vision and generation capabilities, and help improve the quality of what Claude generates
Spend time with users and dig into how people actually use what you ship, then turn what you learn into what we build next
Build the shared foundations that let us launch new creative tools quickly and make them work well together
Minimum qualifications
Strong design sensibility and a high bar for craft, including attention to interaction details, motion, and polish
Ability to thrive in ambiguity and be energized by uncertainty
High agency, good judgment about what matters, and a bias toward shipping
A deeply user-centric approach: you validate ideas with actual users before over-investing and talk about problems before solutions
Strong opinions held loosely: you advocate forcefully for ideas but change your mind based on evidence
Care for Anthropic's mission and the societal impacts of your work
Preferred qualifications
Extensive experience working with or building visual collaboration and creative tools
Experience with UI and UX for AI-powered applications, and fluency collaborating closely with designers
Background conducting user research, interviews, and usability testing
Experience building and shipping products from 0 to 1
Experience building product platforms, primitives, or shared foundations that other products and teams build on top of
Performance optimization experience, such as profiling, improving rendering, and tracing end-to-end latency
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: NZ: Wellington: Xero One (19-23 Taranaki St); NZ: Auckland: Xero 4 (96 St Georges Bay Rd, Level 2 & 3)
Workplace: Remote
The role / impact
This senior engineering position owns a critical delivery stream on MyXero, the foundational platform that underpins every organisation and user record while managing hundreds of millions of daily requests. You will take ambiguous platform challenges from problem framing to durable architectural solutions, designing the specs, verification harnesses, and AI guardrails that enable software agents to handle implementation safely.
Your work directly enables the modernisation of a massive system into decoupled domain services without disrupting dependent products. By engineering automated verification loops and robust testing harnesses, you will ensure high reliability, mentor team members, and shape how our engineering practices operate safely with intelligent tools.
The team / how they connect
You will join the MyXero Ghostbusters squad within our Identity and Platform group, collaborating with engineers and product partners primarily based across New Zealand. The team operates with a written-first, remote-first philosophy, using design records, paired kick-offs, and blameless reviews to ensure every voice is heard and no one works in isolation. While delivery is high-tempo, the group maintains a supportive, open environment where technical curiosity and shared learning are core to daily routines.
Initially, you will focus on
- Setting up an intentional local development harness with automated validation checks to safely handle production changes.
- Refactoring legacy monolith endpoints and services built on .NET Framework, C#, and SQL Server towards modern APIs.
- Developing automated verification loops, test simulation harnesses, and tools that reduce operational toil and human checks.
- Building cloud agent tooling and collaborative workflows that support the evolution toward an automated development lifecycle.
Where and how you can work
This role is open to candidates based in New Zealand, offering a flexible remote-first setup with office access in Wellington or Auckland. Our working environment is structured around async communication and balanced collaboration.
Here are some of the things we are looking for
- You bring deep full-stack or backend engineering experience with typed languages, ideally with exposure to C# and .NET environments.
- Hands-on exploration with AI harnesses, coding agents, or automated verification pipelines in a personal or professional setting.
- Practical familiarity with distributed systems architecture, API design, data modeling, and managing complex relational database migrations.
- Proven capability in taking ambiguous technical problems from initial conception to production delivery.
- Strong written communication skills to articulate system trade-offs clearly through design records and technical documentation.
- A collaborative mindset with a drive to share learnings, uplift team capabilities, and contribute constructively to production support rotations.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: Remote
Workplace: remote
At Offchain, we aren’t just building products: we’re leading a movement.
As pioneers in blockchain scalability and security, we're at the forefront of transforming how the world interacts with decentralized applications. We're laying the foundation that will define the next generation of digital commerce, governance, and human interaction. This involves tackling real-world challenges that come with scaling blockchain technology, without compromising on its core principles: decentralization, security and transparency.
At the center of this vision is our people. Our team is made up of thinkers and doers that embrace new challenges and seek solutions that push existing boundaries. If you’re energized by solving unprecedented problems, and believe in the role that decentralized systems will play in creating a more equitable digital future, then we want to hear from you.
Why Offchain?
Offchain is setting the pace for the entire Ethereum ecosystem. We built the Arbitrum stack that powers Arbitrum One, the most widely adopted Ethereum scaling solution that exists today.
Arbitrum’s ecosystem is undergoing tremendous growth with hundreds of projects and dApps on Arbitrum One today. Over 100 different teams have used Offchain technology to build their own Arbitrum chains. Major players in the space, Robinhood, BlackRock, Ethena Labs, Securitize, Aave, and Apechain are all using the Arbitrum stack.
Arbitrum’s thriving ecosystem wouldn’t exist without our advanced technology stack. Arbitrum, Prysm, ZeroDev. These aren’t just product names. These are tools that are actively reshaping what's possible on Ethereum and advancing its core infrastructure.
To top it all off? We’re backed by $124 million in funding. We’ve demonstrated consistent execution with billions in secured value, thousands of supported projects, and infrastructure processing millions of transactions seamlessly.
The Role:
We are looking for an exceptional executive assistant to support our Chief Executive Officer (CEO). This is a critical role where you will provide high-touch assistance ensuring the CEO can devote their complete attention to achieving the company's mission. The ideal candidate is proactive, even-tempered, trustworthy, highly organized, and thrives in a tech remote environment.
Who you are:
Successful in supporting C-level executives in a high growth environment.
You are highly responsive, able to address urgent matters, and ensure the CEO's schedule runs smoothly.
You operate with a high level of security and confidentiality.
Possess a proactive approach to task execution and excel at anticipating future needs, including personal needs of the CEO to ensure they can operate at their best in all aspects of life.
Take an active role in shaping information and organizational dynamics.
Have a keen eye for efficiency and process improvement.
Have a proven track record of working with late-stage technology startups or established public technology companies.
Demonstrate clear, direct, and empathetic communication skills, along with sharp listening abilities.
Display self-directed initiative in achieving outstanding work outcomes.You actively look for ways to add value beyond your defined remit and are energized by solving problems before they're raised.
Based in North America EST or the United Kingdom.
What you’ve done:
Minimum of 5 years of experience providing high-touch, concierge-like support to a C-suite Executive.
Managed intricate and time-sensitive scheduling demands efficiently and proactively, while prioritizing conflicting requirements.
Organized detailed travel arrangements, itineraries, and agendas.
Collaborated on and coordinated projects and event planning activities, including off-site meetings and employee retreats.
Managed a high volume of emails, flagging important messages and coordinating calls and meetings as necessary.
Drafted and prepared confidential correspondence on behalf of C-suite executives.
Proficiently handled expense reports.
Perks:
Remote-first global workforce + NY office.
Professional reimbursement program (facilitates industry conference attendance, certifications, and more).
Medical, dental & vision coverage (US + some other countries).
401k retirement plan + company match (US only).
Wellness stipend.
Home office set up / ergonomic equipment program.
Attention Offchain Job Seekers:
This role cannot be performed in California, or Colorado.
Please be advised that there has been a rise in fraudulent recruiter activities, particularly within the Web3 space. If you would like to confirm whether someone is an Offchain employee or the legitimacy of an offer you received, please email jobs@offchainlabs.com
At Offchain, we are committed to building a welcoming and supportive workplace for all employees, regardless of their background or identity. We strive to create an environment where everyone feels valued and has an equal opportunity to succeed and thrive. We encourage candidates from all walks of life to apply and join our team.
Location: Foster City, CA
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
About the role:
We are looking for an Engineering Manager, Security to lead the teams that secure our cloud, our infrastructure, and the code we ship. You will manage two closely linked groups:
- Cloud & Infrastructure Security: engineers who own cloud security posture, configuration hardening, and infrastructure vulnerability management across GCP, AWS, and Azure, plus containers, Kubernetes, and SaaS platforms.
- Application Security & Secure SDLC: engineers who run our SCA, SAST, and IaC scanning programs, drive remediation with engineering teams, and deliver secure development training.
The core responsibility of this role is getting vulnerabilities fixed on time. You will partner with engineering teams across the company to drive remediation of cloud, infrastructure, and code findings within SLA, so that we consistently meet our compliance commitments (SOC 2, ISO 27001, PCI DSS, FedRAMP, and customer contracts). You will hire and grow a high-performing team, set the strategy and roadmap for vulnerability management from code to cloud, and make secure-by-default the easiest path for every developer. You will not run incident response yourself, but you need to understand it well enough to support the incident response team with context, prioritization, and follow-up fixes.
What You'll Do:
TEAM LEADERSHIP & STRATEGY
- Build, lead, and mentor a team of cloud security, infrastructure vulnerability management, and application security engineers; own hiring, career development, and performance management.
- Define the multi-year roadmap and quarterly OKRs for cloud security, vulnerability management, and Secure SDLC, balancing risk reduction against developer velocity.
- Set clear ownership, operating rhythms, and on-call/escalation processes across the team.
- Report on security posture, risk trends, and program metrics to engineering and executive leadership.
REMEDIATION & COMPLIANCE DELIVERY
- Own remediation SLAs by severity across cloud, infrastructure, container, and code findings, and make sure they map to our compliance obligations (SOC 2, ISO 27001, PCI DSS, FedRAMP, customer contracts).
- Partner with engineering managers and tech leads to plan, prioritize, and land fixes within SLA without stalling roadmaps.
- Run a regular remediation review with engineering leadership: open findings, SLA burn-down, upcoming SLA breaches, and owners.
- Manage the exception and risk-acceptance process: documented justification, compensating controls, expiry dates, and approvals.
- Build automated workflows that route findings to the right owning team, track them to closure, and escalate before SLAs are breached.
- Work with Compliance/GRC to produce audit-ready evidence of remediation timeliness, and lead the security side of external audits for vulnerability management controls.
- Track and report metrics such as SLA attainment, mean time to remediate, backlog age, and exceptions, by team and severity.
CLOUD & INFRASTRUCTURE SECURITY
- Lead infrastructure vulnerability management across cloud workloads, containers, registries, data stores, and platform services, from scanning and contextual risk triage to remediation workflows.
- Oversee configuration hardening and secure baselines across GCP (primary) and supporting AWS and Azure environments.
- Own the strategy for Cloud, Kubernetes, and Data Security Posture Management (CSPM, KSPM, DSPM) tooling; make sure findings are accurate, prioritized, and actionable.
- Secure critical SaaS platforms with sound configurations, access controls, and integrations.
- Partner with Platform and ML Infrastructure teams to secure multi-tenant and AI infrastructure.
APPLICATION SECURITY & CODE SCANNING
- Own the SCA, SAST, and IaC scanning programs end to end: tool selection, CI/CD integration, rule tuning, noise reduction, and developer experience.
- Drive software supply chain security, including dependency management, SBOMs, artifact signing, and progress through SLSA levels.
- Feed code-scanning findings into the central remediation workflow so they reach the owning team automatically and are tracked against SLA.
- Shift IaC security left so misconfigurations are caught in pull requests, before they reach production.
SECURE SDLC & DEVELOPER ENABLEMENT
- Define and run the Secure SDLC program: security requirements, threat modeling, secure design reviews, and release gates proportionate to risk.
- Build and deliver security training, including onboarding, role-based secure coding training, and targeted sessions driven by real vulnerability trends.
- Develop paved roads, secure defaults, and guardrails that make the secure path the easiest path for engineers.
- Grow a Security Champions network across engineering teams.
INCIDENT RESPONSE PARTNERSHIP & COLLABORATION
- Understand the incident response lifecycle well enough to support the IR team: supply asset, exposure, and vulnerability context, and help assess blast radius.
- Own follow-up remediation from incidents and postmortems that touch cloud, infrastructure, or code, and track it to closure.
- Feed incident learnings back into scanning rules, secure baselines, and developer training.
- Collaborate with Security Monitoring/Detection, Incident Response, Offensive Security, PSIRT, Architecture, DevOps, and Platform Engineering.
- Help communicate security advisories, best practices, and updates to customers.
- Tune into threat intelligence alerts to promptly manage patching of critical, exploitable vulnerabilities.
Required Skills & Experience:
- 8+ years in security engineering, cloud security, or DevSecOps, including 2+ years managing security engineers (or 3+ years as a tech lead with formal people-leadership responsibility).
- Deep, hands-on knowledge of cloud security in GCP plus working knowledge of AWS and/or Azure: IAM, networking, logging, org policies, and security services.
- Proven track record running vulnerability management programs at scale and driving remediation across many engineering teams to meet SLAs, across cloud infrastructure, containers, and application code.
- Hands-on experience with CSPM/CNAPP platforms (e.g., Wiz, Orca, Prisma Cloud, Lacework, GCP Security Command Center).
- Hands-on experience with SCA, SAST, and IaC scanning tools (e.g., Snyk, Semgrep, CodeQL, Checkmarx, Socket, Dependabot, Checkov, tfsec) and integrating them into CI/CD.
- Strong understanding of Kubernetes and container security, and Infrastructure-as-Code (Terraform or similar).
- Proven track record of building or maturing a Secure SDLC program, including developer security training.
- Ability to write and review code or automation (Python, Go, TypeScript, or similar).
- Strong understanding of how remediation SLAs and security controls map to compliance frameworks (SOC 2, ISO 27001, PCI DSS, FedRAMP, CIS, NIST), and experience producing audit evidence.
- Working understanding of security incident response in cloud-native environments, enough to partner effectively with IR and detection teams.
- Excellent communication skills, with the ability to influence engineering leaders and explain risk in business terms.
Bonus Qualifications:
- Experience securing developer platforms, multi-tenant SaaS, or AI/ML infrastructure.
- Experience with software supply chain frameworks (SLSA, Sigstore, SBOM standards).
- Experience building a Security Champions program or developer-facing security tooling.
- Experience leading the security side of external audits (SOC 2 Type II, ISO 27001, PCI DSS, or FedRAMP).
- Relevant certifications (e.g., CCSP, GCP Professional Cloud Security Engineer, OSCP, CSSLP), though not required.
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Security Governance, Risk, and Compliance (GRC) team is the connective tissue that holds the company accountable to its security and control commitments. We translate regulatory, customer, and voluntary obligations into controls that teams act on, and give leadership a bird's-eye view of how well we're meeting them. We're building continuous assurance, to challenge and evidence the performance of controls continuously rather than through periodic audits.
As Anthropic scales to meet public-company standards, the Sarbanes-Oxley (SOX) control environment over our technology stack is one of the most consequential things this team will drive. Within Security GRC's technical controls assurance function, you will be a hands-on senior contributor on what the IT general controls must achieve to support SOX 404 compliance. You will work as a peer to Internal Audit's IT SOX team: Internal Audit tests independently, and you define the control requirements, monitor that controls operate, and make sure evidence is audit-ready before Internal Audit and our external auditors test it.
You will pair with Engineering, Security, IT, and Finance as they design and implement against those requirements, and validate that what ships actually meets the bar. You will also work with GRC engineering to automate evidence collection and continuous monitoring, starting with ITGCs and extending into other areas of security and compliance. This role reports to the Head of Security Controls Assurance and is well suited to someone who wants to stay close to the work and change how a frontier AI company builds its compliance infrastructure.
Key responsibilities
Define control requirements and acceptance criteria across the core ITGC domains of logical access, change management, operations, and program development for SOX in-scope systems, including home-built platforms where the control has to be designed into the system.
Set the bar for in-scope systems from day one. As financially significant systems are built, migrated, or replaced, define what the system must provide before go-live, and assess SDLC controls for new system implementations and changes so controls are not retrofitted after the fact.
Pressure-test changes for SOX impact during design. Review major infrastructure, system, and agent framework changes for control impact while decisions are still cheap, and keep a clear view of which changes alter the SOX scope, key control population, or evidence requirements.
Perform second-line monitoring and readiness testing. Test key ITGCs and IT automated controls (ITACs) ahead of Internal Audit and the external auditors, including walkthrough preparation and validation that populations are complete and accurate, and support the move from manual to automated control reliance.
Build continuous monitoring and evidence readiness with GRC engineering. Stand up automated evidence collection and monitoring for ITGCs, map controls to the common controls framework, and materially raise automated evidence coverage while cutting audit prep time.
Run system and process risk assessments. Identify control gaps in in-scope systems and processes, and recommend remediation that engineering owners can act on.
Drive control deficiency remediation with cross-functional partners. Track and root-cause ITGC deficiencies surfaced by monitoring, Internal Audit, or external audit; partner with engineering owners on remediation design; and assess whether remediation actually closes the gap before re-testing.
Support the external audit with Finance and Internal Audit. Prepare walkthroughs, evidence requests, and testing schedules on management's side, and keep the line clear between your monitoring and Internal Audit's independent testing.
Assess scope changes through a SOX lens. When new products, entities, systems, or integrations come into scope, assess their impact on control design, evidence requirements, and engineering effort before commitments are made.
Maintain alignment with the broader compliance portfolio. Support the controls and evidence behind SEC cybersecurity disclosure requirements.
You may be a good fit if you
Thrive at the pace of a hypergrowth company. You're comfortable making calls with incomplete information and reprioritizing as scope shifts.
Have been a senior contributor to an ITGC program through SOX 404 readiness and/or at a public company, with a working command of PCAOB AS 2201, COSO 2013, and how external auditors scope, test, and evaluate technology controls and deficiencies.
Have hands-on IT audit or IT SOX experience designing, testing, and documenting controls across access management, change management, and operations.
Have hands-on engineering fluency, possibly from an earlier engineering career: you can read code and Terraform, follow a CI/CD pipeline end to end, and challenge a design on its technical merits.
Have deep familiarity with developer platforms, release engineering, cloud infrastructure, or ERP/financial systems control domains.
Are a strong collaborator and communicator across Finance, Engineering, Internal Audit, and external auditors, and can work independently on complex workstreams while keeping senior stakeholders informed.
Use Claude and other LLMs as daily working tools, and have grounded, specific views on which SOX assurance workflows AI can run today and which it can't yet.
Translate SOX and framework language into acceptance criteria engineers can build against, and translate engineering reality back into assurance language auditors and leadership can rely on.
Default to getting the requirement designed into the system rather than papering over the gap with procedure.
Strong candidates may have
A combination of audit or advisory experience (Big 4 or equivalent, ideally IT audit) with in-house experience at an AI-forward tech company, in either order.
12+ years of hands-on IT audit and SOX compliance experience.
Taken a company through a first-year SOX 404(a) and 404(b) assessment, including a first external ITGC audit.
Experience at a pre-IPO or newly public technology company.
Defined or assessed controls over home-built financially significant systems, usage-based billing, or revenue metering pipelines.
Defined or assessed controls for AI/ML systems or agents acting in production environments.
Stood up continuous controls monitoring or automated evidence programs.
Experience with SOC 1 reliance, service organization control mapping, and complementary user entity controls.
Deadline to apply: None. Applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$270,000
—
$345,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Mesa, AZ, USA
Bradken
is a global manufacturer of custom-engineered products and solutions for the resources sector. Our products operate in some of the toughest mining environments in the world, where performance, reliability, innovation, and practical engineering support are critical to customer success. We partner closely with some of the largest mining companies globally, delivering solutions that improve equipment performance, productivity, safety, and lifecycle value.
About The Role
We are seeking an
Applications
Engineer
to support the development, improvement, and customization of Bradken's mining equipment product lines, with a primary focus on
Crawler Systems for Electric Rope Shovels and Hydraulic Excavators
.
This is more than a traditional design engineering role. While strong mechanical design capabilities are fundamental, this position also requires engineers who are comfortable working directly with customers, participating in technical discussions, presenting solutions, and supporting product evaluations in the field.
You will collaborate across Engineering, Product Management, Manufacturing, Supply Chain, Sales, and end users to transform operational challenges into practical engineering solutions. The role offers excellent exposure to mining operations, customer problem-solving, and the performance of large-scale equipment operating in demanding environments.
Success in this role requires someone who enjoys both technical engineering work and customer interaction. You should be comfortable explaining technical concepts, presenting recommendations, gathering customer requirements, and building credibility through engineering expertise.
This is an outstanding opportunity for engineers who want to see their designs perform in real-world applications rather than working exclusively behind a desk.
While previous mining experience is beneficial, we are equally interested in candidates with strong machinery design fundamentals who are eager to learn the mining industry, develop product expertise, and immerse themselves in customer challenges and field applications.
Key Responsibilities
You will work across product design, reverse engineering, modelling, drafting, simulation, technical analysis, field evaluations and customer support activities.
You Will
Create and update 3D models, detailed drawings, and engineering documentation.
Support reverse engineering, product improvements, and new concept development.
Complete engineering calculations, analysis, simulations, and technical verification activities.
Collaborate with Manufacturing and Supply Chain teams to ensure designs are practical, manufacturable, and cost-effective.
Participate in customer discussions to understand operational requirements and technical challenges.
Present engineering solutions, product recommendations, and technical findings to both internal and external stakeholders.
Support field evaluations, product inspections, and site investigations.
Conduct visits to customer and manufacturing locations to gather data and support product performance reviews.
Capture specifications, product data, and design updates within Bradken's Product Lifecycle Management system.
Provide technical guidance to Sales, Operations, and Customer Support teams.
Contribute to safety, quality, continuous improvement, and product innovation initiatives.
This role is primarily office/shop-based with regular interaction with customers and operational teams. Travel to customer, mine, and manufacturing sites is expected.
What We're Looking For
Required Qualifications
Bachelor's Degree in Mechanical Engineering or equivalent.
Experience in mechanical design, product design, reliability engineering, or product development.
Strong proficiency in 3D CAD modelling, detailed drafting, and engineering analysis.
Experience working with manufactured products, design changes, and technical documentation.
Ability to collaborate effectively with engineering, manufacturing, commercial, and operational teams.
Strong verbal communication and presentation skills.
Current driver's license and ability to travel regionally.
Spanish language capability is highly preferred.
French language capability would be considered an asset.
Ideal Industry Backgrounds
We Are Particularly Interested In Candidates With Experience In
Mining equipment
Mobile equipment
Heavy industrial machinery
Material handling equipment
Construction equipment
Power generation equipment
Rotating equipment
Industrial manufacturing
Structural mechanical systems
Crushers, conveyors, processing equipment, or similar industrial products
Machinery Design Experience Is Strongly Preferred.
Candidates coming from industries involving large industrial equipment, heavy mechanical assemblies, mobile machinery, or power generation environments will likely find the strongest alignment with this opportunity.
While all engineering backgrounds will be considered, candidates whose experience is primarily focused on
building services, HVAC systems, commercial building design, or MEP consulting
may find the role less aligned due to the heavy equipment and industrial machinery focus of the position.
Technical Skills Valued
Experience with the following tools and technologies is highly regarded:
Siemens NX
ANSYS
Siemens Teamcenter PLM
3D Scanning Technologies
Product Lifecycle Management Systems
Finite Element Analysis (FEA)
Reverse Engineering Processes
Location & Work Authorization
This position is based in
Phoenix (Mesa), Arizona, USA
. Candidates must either be currently located within reasonable commuting distance of the Phoenix metropolitan area or be willing to relocate at their own expense.
Please note that
Bradken is unable to provide visa sponsorship or employment sponsorship for this position
. Applicants must have valid authorization to work in the United States at the time of application and for the duration of employment.
Bradken Benefits
A strong safety-first culture
Competitive salary and performance bonuses
Educational Assistance Program
Flexible work options
Global career opportunities
Learning & development support
Employee Assistance Program (EAP)
Paid parental leave and wellbeing initiatives
Why This Role?
This role offers a unique opportunity to combine
mechanical design engineering
,
customer engagement
, and
field exposure
within the global mining industry.
If you enjoy designing large-scale machinery, solving complex engineering challenges, presenting technical solutions, learning directly from customer operations, and seeing your work applied in some of the world's most demanding mining environments, this role will provide an exciting next step in your career.
If you are interested in joining a team that is making a significant impact in the industry, we invite you to submit your application, along with your resume and a concise cover letter outlining why this position aligns with your career aspirations.
Shortlisting for candidates will commence immediately.
Everyone has a story... become a part of ours!
How We Hire
About Our Screening Process:
As we work with teams around the world, time‑zone differences can make live screening challenging. To support a fair, consistent, and inclusive evaluation, we may invite candidates to complete a one‑way video screening at a time that suits them. If you require adjustments or an alternative format, we’re happy to discuss this.
Before commencing employment
, you will be required to complete a psychometric assessment and a pre-employment medical, including drug and alcohol testing.
WE RESPECTFULLY REQUEST NO APPROACHES FROM RECRUITMENT AGENCIES.
Bradken is an Equal Opportunity Employer. We are dedicated to fostering a diverse, inclusive, engaging, and flexible work environment for our employees, as we believe that remarkable outcomes arise when individuals are empowered to express their authentic selves in their work. All employment decisions will be based on merit, competence, performance, and business needs.
Location: Remote - United States
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
This role is fully remote. Reddit has a flexible first workforce.
The Site Experience SRE team sits at the intersection of infrastructure, product engineering, and user experience - ensuring that every interaction across web, mobile, APIs, feeds, media delivery, and real time systems is fast, reliable, and resilient.
We are looking for a Senior Staff Site Reliability Engineer to lead reliability engineering initiatives for critical user facing systems at internet scale. In this role, you will partner with engineering leadership to identify foundational operational challenges, define comprehensive long-term strategies to address them, and lead complex engineering programs that turn those strategies into durable improvements across Reddit.
This is a deeply technical leadership role for someone who can anticipate systemic reliability challenges, shape long-term engineering strategy, and mobilize teams across the organization to deliver lasting change at internet scale.
What you’ll do:
Advance Reddit’s Reliability Strategy
Build an understanding of reliability across Reddit’s systems, teams, and practices. Partner with engineering leadership to evolve our long-term strategy and drive the next stage of how Reddit builds and operates reliable services.
Apply Deep Expertise at Global Scale
Bring firsthand insight in operating the world’s largest platforms, and adapt and extend them to solve Reddit’s unique technical and business challenges.
Lead Reliability Engineering for User Experience
Lead complex, cross-organizational programs advancing reliability, scale, and performance for critical user-facing systems across APIs, content delivery, feeds, search, messaging, and real-time experiences.
Shape the Future of Reliability
Guide the team’s long-term roadmap, setting direction and aligning investments across domains to build resilience, unlock scale, and enable innovation.
Build Strategic Partnerships
Own and grow cross-functional partnerships across product and infrastructure engineering, aligning teams on shared reliability priorities and shaping the investments that keep Reddit resilient as it scales.
Influence Engineering Standards
Define and champion best practices around reliability engineering, SLIs/SLOs, capacity management, release engineering, and operational maturity across the company.
Elevate the Team
Develop engineers at every level through technical leadership, mentorship, and shared learning. Strengthen the team’s engineering judgment, reliability expertise, and ability to deliver with confidence.
What We’re Looking For
10+
years of experience in Site Reliability Engineering, Infrastructure Engineering, or related roles operating best-in-class large-scale distributed systems.
Expertise leading complex, cross-organizational engineering programs from design through launch.
Experience evolving company-wide reliability strategy and guiding long-term roadmaps and investments across technical domains.
Proven ability to build sustained partnerships with engineering leadership, product, and infrastructure teams to align technical and business priorities.
Deep knowledge of reliable and resilient systems designs, with experience adapting them to organizational needs and driving adoption.
Expertise diagnosing complex failures across applications, infrastructure, and networking, and improving observability to expose systemic risks.
Strong software engineering fundamentals and operational judgment, with a record of developing engineers at every level and raising engineering standards across teams.
Nice to Have
Experience with Kubernetes, containers, cloud infrastructure, and modern deployment platforms.
Familiarity with technologies such as Prometheus, Grafana, OpenTelemetry, Envoy, Kafka, ClickHouse, Cassandra, Redis, or similar distributed infrastructure technologies.
Experience with CDN optimization, edge reliability, traffic engineering, or global infrastructure.
Contributions to open source software or participation in technical communities.
Experience leading large scale incident response and operational transformation initiatives.
Benefits:
Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$232,500
—
$325,500 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: Foster City, CA
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
About the role:
We are looking for a SOC Engineer to join our Security Operations team and help defend a fast-moving, cloud-native AI vibe-coding platform. In this role, your primary mandate will be building and evolving our security data lake, engineering reliable security telemetry, and owning high-fidelity detection engineering end-to-end. You will unify cloud, identity, endpoint, and application telemetry, staying on top of emerging threats to rapidly build and tune detections across our environment. Alongside this data and detection mandate, you will support incident investigations as needed to translate real-world threats into stronger automated defenses. This is a hands-on engineering role requiring strong technical depth, understanding of modern software engineering and CI/CD systems, familiarity with cloud-native infrastructure (especially GCP), and expertise in security data pipelines and detection workflows.
What You'll Do:
- Security Data Lake & Detection Engineering: Architect, expand, and maintain our security data lake while designing, testing, and tuning custom detection rules to maximize threat coverage and minimize noise across our cloud-native stack.
- Threat Awareness & Rapid Assessment: Continuously monitor emerging threats (0-days, bad actor activity, public exploitation campaigns, bug bounty reports, customer security issues) and rapidly assess their applicability to Replit's infrastructure, SaaS services, internal tools, and platform components.
- Investigation & Impact Analysis: Conduct targeted investigations to determine impact, analyze logs, telemetry, and system behaviors using SIEM, metrics, and Cloud Logging and identify gaps in detection/visibility.
Required Skills & Experience:
- Building and evolving the security data lake, unifying cloud, identity, endpoint, and application telemetry; hands-on experience with SIEM, Cloud Logging, and log-based investigation workflows.
- Engineering reliable security infrastructure and automation using infrastructure-as-code to close visibility gaps and perform log-based investigations.
- Proven expertise in detection engineering end-to-end, specifically developing, testing, and tuning custom detection rules to maximize threat coverage and reduce noise across complex environments.
- Strong understanding of software engineering fundamentals (code structure, build systems, dependencies, package ecosystems).
- Understanding of CI/CD pipelines and DevOps workflows.
- Solid knowledge of cloud architecture, especially Google Cloud Platform (GCP) services in modern cloud-native deployments.
- Familiarity with SaaS architectures, identity systems, and integration patterns.
Bonus Qualifications:
- Experience with threat intelligence, security research, or vulnerability analysis.
- Familiarity with Kubernetes, containers, serverless infrastructure, or modern distributed systems.
- Ability to write scripts or small tools for investigation or automation (Python, Go, Bash).
- Experience working with bug bounty programs or coordinated vulnerability disclosure workflows.
- Experience in fast-paced, cloud-native, or AI/ML-driven environments.
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: Remote - United States
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
This role is fully remote. Reddit has a flexible first workforce
The Site Experience SRE team sits at the intersection of infrastructure, product engineering, and user experience - ensuring that every interaction across web, mobile, APIs, feeds, media delivery, and real time systems is fast, reliable, and resilient.
We are looking for a Senior Site Reliability Engineer to lead reliability engineering initiatives for critical user facing systems at internet scale. In this role, you will partner closely with product and infrastructure teams to improve availability, latency, scalability, and operational excellence across Reddit’s most business critical experiences.
This is a highly technical role for someone who thrives in large-scale distributed systems, enjoys solving complex reliability challenges, and can lead cross-functional projects to deliver concrete business results across the organization.
What you’ll do:
Lead Reliability Engineering for User Experience
Drive projects to advance reliability, scalability, and performance for user-facing systems. Own execution from design through launch across API, content delivery, feed generation, search, and real-time experiences.
Architect for Scale
Partner with product and infrastructure engineering teams to ensure Reddit is highly available and performant under massive global load. Lead initiatives to improve redundancy, graceful degradation, traffic management, and capacity planning.
Reduce Operational Risk
Identify systemic risks and reliability bottlenecks across services, dependencies, deployments, and infrastructure. Build proactive mitigation strategies and drive engineering improvements that reduce incidents and improve service health.
Build Automated Solutions
Eliminate repetitive operational work through automation and tooling. Build systems that improve deployment safety, incident response, remediation workflows, and reliability guardrails.
Drive Adoption of Engineering Standards
Define and champion best practices around reliability engineering, SLIs/SLOs, capacity management, release engineering, and operational maturity across the company.
Mentor and Multiply Impact
Provide technical leadership and mentorship to engineers across SRE and software engineering teams. Help shape reliability culture and raise the operational excellence bar across the organization.
What We’re Looking For
5+
years of experience in Site Reliability Engineering, Infrastructure Engineering, or related roles operating large-scale distributed systems.
Strong experience supporting high traffic, user-facing production environments.
Deep understanding of one or more: distributed systems, networking, Linux systems, cloud native architectures.
Strong programming skills in languages such as Go, Python, or similar.
Strong understanding of observability systems including metrics, logging, tracing, and alerting.
Experience improving reliability through SLOs, automation, incident management, and performance optimization.
Demonstrated ability to troubleshoot complex issues across applications, infrastructure, networking, and services.
Strong collaboration and communication skills with the ability to influence technical direction across teams.
Nice to Have
Experience designing highly-available systems with strong operational and reliability practices.
Experience with Kubernetes, containers, cloud infrastructure, and modern deployment platforms.
Familiarity with technologies such as Prometheus, Grafana, OpenTelemetry, Envoy, Kafka, ClickHouse, Cassandra, Redis, or similar distributed infrastructure technologies.
Experience with CDN optimization, edge reliability, traffic engineering, or global infrastructure.
Contributions to open source software or participation in technical communities.
Experience leading large scale incident response and operational transformation initiatives.
Benefits:
Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$190,800
—
$267,100 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
УдалённоRemote - Latin America; Remote- United States; This is a remote role open to candidates based anywhere in Latin America or the US
УдалённоRemote - Latin America; Remote- United States; This is a remote role open to candidates based anywhere in Latin America or the US
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоRemote - Latin America; Remote- United States; This is a remote role open to candidates based anywhere in Latin America or the US
География найма не уточнена
УдалённоseniorRemote-Florida; Remote-Connecticut; Remote-New Jersey
Sydney, Australia
San Francisco, CA | New York City, NY
United Kingdom
San Francisco, CA | New York City, NY
УдалённоseniorNZ: Wellington: Xero One (19-23 Taranaki St); NZ: Auckland: Xero 4 (96 St Georges Bay Rd, Level 2 & 3); This role is open to candidates based in New Zealand, offering a flexible remote-first setup with office access in Wellington or Auckland
Удалённо401k retirement plan + company match (US only); We encourage candidates from all walks of life to apply and join our team
ГибридСША; 💹 401(k) Program with a 4% match (US Only); 🚗 Commuter Benefits (In-Office & US Only); We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds
San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC
Mesa, AZ, USA
УдалённоseniorRemote - United States
ГибридСША; 💹 401(k) Program with a 4% match (US Only); 🚗 Commuter Benefits (In-Office & US Only); We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds