Location: Remote (Central & South America)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
About the Role:
Worker Operations is the team that owns end-to-end operations and support for the supply-side (the workers) of our marketplace. We are over 200 team members who serve the 400,000+ (and growing) active professionals on our marketplace. As a Worker Operations Team Lead your primary role is to be an exceptional coach for your team.
Your responsibility is to provide agents with constructive feedback, identify the root causes of performance issues, and train them to address and correct those problems. You maintain high standards for your team and aren’t afraid to say, “This needs improvement, and here’s why.” You ensure that the customer experience remains the focal point of every discussion, set SMART goals for performance improvement, and deliver feedback that aligns with our standards. You’re also hands-on, willing to dive into customer issues directly, and you become a product expert so that you can coach your agents effectively.
This is a fully remote position. Team members are expected to maintain working hours that overlap with Pacific Time (PT) and be available to work weekend shifts as needed.
Day-to-Day Responsibilities:
- Closely monitoring agent performance, primarily in terms of quality, productivity, and attendance metrics, with a primary goal of maintaining quality assurance scores above 90%
- Providing frequent coaching to agents based QA feedback, metrics, customer survey responses, and your own ticket observations
- Occasionally handling angry customer escalations
- Ensure schedule adherence by agents and desired productivity levels
- Maintaining coaching logs and providing regular written feedback to agents
- Comfortably navigate our support environment, which includes tools such as Zendesk, Metabase, and Amazon Connect
- Listen to team members’ feedback and resolve any challenges or conflicts
- Initiate consequence management steps in the case of low-performing team members
- Delegate tasks to high potential team members to build a culture of learning and development in the team
- Suggest and lead team building activities for team motivation
EXPERIENCE
- 2+ years of coaching experience – Demonstrated success coaching individuals through structured feedback, development planning, and performance improvement.
- 2+ years of people management experience – Experience leading customer support teams, driving performance, engagement, and accountability.
- 2+ years of customer support experience – Strong foundation in delivering exceptional customer service and resolving complex customer issues.
WHAT SUCCESS LOOKS LIKE IN WORKER OPERATIONS
- Customer obsessed – Puts workers at the centre of every decision and consistently delivers a world-class experience.
- Data-driven problem solver – Uses data, trends, and root cause analysis to identify issues and deliver sustainable improvements.
- Thrives in ambiguity – Adapts quickly to changing priorities, products, and processes while maintaining high performance.
- Communicates with clarity – Shares information proactively, aligns stakeholders, and provides clear, actionable feedback.
- Bias for action – Takes ownership, moves with urgency, and focuses on delivering outcomes over perfection.
- Continuously learns – Quickly develops expertise in new tools, products, and processes, applying that knowledge to improve both personal and team performance.
- Raises the talent bar – Invests in coaching, challenges others to improve, and builds a culture of accountability and excellence.
- Resilient under pressure – Maintains sound judgement and consistent execution during periods of high volume, incidents, and operational change.
System Requirements
- Minimum 15Mbps wired internet connection
- Minimum i5 processor or equivalent
- Minimum 12GB Ram
- Quiet working environment
- Steady power and internet connection
HIRING PROCESS
- Application Review
- Case Study
- First Round Interview/Case Discussion
- Interview with Head of Worker Support
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
УдалённоleadTeam members are expected to maintain working hours that overlap with Pacific Time (PT) and be available to work weekend shifts as needed
Location: Истра
СберПервый – это банк для состоятельных клиентов. Наши эксперты используют различные биржевые инструменты, чтобы помочь клиентам сформировать индивидуальные инвестиционные планы и достичь своих жизненных целей. Мы используем передовые технологии и стандарты привилегированного обслуживания, чтобы быстро решать финансовые задачи и помогать нашим клиентам расширять свой бизнес и деловые связи.
Сбер раскроет твой карьерный потенциал! Откликайся!
Обязанности
### **Что нужно делать:**
* сопровождать операционно-банковское обслуживание высокодоходных клиентов
* организовывать работу с клиентом в рамках портфеля Daily Banking
* осуществлять операции по покупке и продаже слитков драгоценных металлов и монет из драгоценных металлов
* оформлять операции по ответственному хранению ценных бумаг.
Требования
### **Мы ждем, что ты:**
* специалист с высшим образованием
* имеешь опыт оформления и операционного сопровождения продуктов премиальной банковской линейки от года
* знаешь модели, стандарты и технологии обслуживания и продаж банковских продуктов
* готов использовать ИИ в ежедневной работе (обучение за счёт компании — есть свои курсы).
Условия
### **Что мы предлагаем:**
* годовую премию и ежегодный пересмотр зарплаты
* место работы: **Московская область, Истринский район, д. Захарово, ул. Заречная, дом 45А, стр. 3**
* возможность влиять на свой доход
* перспективы карьерного роста
* расширенный ДМС и льготное страхование для семьи
* уникальную систему онлайн обучения Сбера для карьерного развития и роста
* подписка Прайм с возможностью совместного использования на трёх близких
* вознаграждение за рекомендацию друзей в команду Сбера
* гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ.
### **Присоединяйся к команде СберПервый!**
Location: Dubai, United Arab Emirates; London, United Kingdom; Courchevel, France
Chief of Staff — Office of the CEO
Location:
Dubai, UAE (with regular travel to London & Courchevel)
Reporting to:
Chief Executive Officer
Level:
C-Suite / Executive Leadership
About the Role
We are seeking an exceptional
Chief of Staff
to serve as the CEO's most trusted right hand — a strategic, discreet, and highly capable executive who will oversee and integrate the full ecosystem of the CEO's personal and operational affairs. This is not a traditional administrative role; it is a
C-suite level position
requiring the judgment, gravitas, and operational command of someone capable of running a multi-domain enterprise on the principal's behalf.
The successful candidate will act as the central point of coordination and accountability across the CEO's private residences, personal staff, yacht operations, personal finance office, and property portfolio — ensuring every function operates seamlessly, securely, and to the highest standard.
Key Responsibilities
1. Estate & Household Management
Oversee full operations of three private residences:
Dubai, London, and Courchevel
Manage household budgets, staffing, maintenance schedules, and standards of service across all properties
Ensure consistency of service levels and protocols whether the CEO is in residence or traveling
Coordinate seasonal transitions, property opening/closing, and travel logistics between homes
2. Personal Team & Staff Leadership
Directly manage the CEO's personal staff across all locations (household managers, personal assistants, drivers, security, and household teams)
Recruit, onboard, and performance-manage senior personal staff
Establish clear reporting lines, SOPs, and accountability structures across the personal office
3. Yacht Operations Oversight
Provide executive oversight of yacht management, including crew HR matters, vessel readiness, itineraries, and owner's requirements
Liaise with captains, management companies, and crew agencies to ensure operational and service excellence
Act as the CEO's representative on all yacht-related decisions requiring principal-level authority
4. Personal Finance Team Management
Oversee the CEO's personal finance office, ensuring accurate financial reporting, budgeting, and expense governance across all personal entities and properties
Coordinate with family office advisors, private bankers, and accountants
Ensure robust controls, confidentiality, and compliance across all personal financial matters
5. Property Renovation & Capital Projects
Manage renovation and capital improvement projects across the property portfolio, from planning through execution
Oversee contractors, designers, architects, and project budgets to ensure projects are delivered on time, on budget, and to specification
Act as the CEO's representative in all major renovation decisions
6. Strategic & Executive Support
Serve as a trusted advisor to the CEO, translating vision into coordinated execution across all personal domains
Prioritize competing demands across households, teams, and geographies, exercising sound judgment on the CEO's behalf
Represent the CEO in meetings and decisions where direct principal involvement is not required
Maintain absolute discretion and confidentiality regarding all personal, financial, and family matters
Requirements
Experience
10+ years in a senior Chief of Staff, Estate Director, Family Office, or General Manager role serving UHNW individuals, family offices, or private principals
Demonstrated experience managing multi-property households across international locations
Prior exposure to yacht operations, personal finance/family office structures, and capital/renovation projects is essential
Track record of managing and leading multidisciplinary teams at a senior level
Skills & Attributes
Executive presence and the ability to operate at CEO/principal level with total discretion
Exceptional organisational and multi-tasking ability across complex, geographically dispersed operations
Strong financial acumen and comfort overseeing budgets, reporting, and cost control
Outstanding people leadership — able to manage diverse teams (household, marine, financial, project) with authority and empathy
Impeccable judgment, loyalty, and integrity; unquestionable trustworthiness with sensitive/confidential information
Fluency in English required; additional languages (French, Arabic) an advantage given the London/Courchevel/Dubai footprint
Willingness and flexibility to travel extensively and be on-call for principal needs
Education
Bachelor's degree required; MBA or equivalent executive education strongly preferred
Benefits
A high-trust, high-impact executive role at the center of a sophisticated private office
Competitive executive-level compensation package, commensurate with experience
Housing/travel allowances as applicable given multi-location responsibilities
Direct access to and partnership with the CEO
How to Apply
Interested candidates should submit a comprehensive CV along with a cover letter outlining relevant experience managing multi-property, multi-domain private offices via our official careers portal:
🔗
ahsgroupcareers.com
Alternatively, candidates may apply directly through our listing on
Workable
.
This is a highly sensitive, principal-facing position. Only candidates with verifiable experience in comparable UHNW/family office environments will be considered. All applications will be treated with the strictest confidentiality.
Задачи:
— Формировать продуктовое будущее и настоящее направления
— Понимать пользователей, их потребности и боли, проводить количественные и качественные исследования, проблемные интервью, JTBD и прочее, самостоятельно и с исследователями
— Разбираться в сложных системах и процессах
— Наполнять и приоритизировать бэклог, влияющий на бизнес-метрики, доносить приоритизацию до бизнеса
— Прототипировать и тестировать интерфейсы
— Определять и анализировать продуктовые показатели, влияющие на результат направления
— Проверять гипотезы с минимальными затратами на постоянной основе в режиме growth hacking
— Выстраивать эффективные процессы взаимодействия в команде и развития продукта
Требования:
— Высшее образование
— 3+ лет релевантного профессионального опыта в продуктовом менеджменте (Product Owner, Product Manager)
— Опыт работы с продуктами розничного кредитования, финтехом будет существенным преимуществом
— Умение видеть пользовательский путь целиком
— Умение работать с цифрами, продуктовой и web-аналитикой, выстраивать сквозную воронку
— Умение генерировать продуктовые гипотезы, проверять и подтверждать их, оформлять в виде задач для команды
— Умение проверять гипотезы с помощью АБ-тестирования, проектировать эксперименты и интерпретировать результаты
— Умение приоритизировать бэклог, чтобы все участники процесса понимали приоритеты
Условия:
— Стабильный прозрачный доход: заработная плата по итогам собеседования, премия по результатам работы
— График с 9:00 до 18:00, по пятницам сокращённый день
— Уютные офисы и коворкинги рядом с метро в Москве, Санкт-Петербурге и Екатеринбурге
— Сезонный коворкинг в Сочи и Красной Поляне
— ДМС со стоматологией и телемедициной, льготное страхование для близких, полис путешественника
— Бесплатный фитнес-зал A-Sport в офисах, сетка групповых занятий, турниры по киберспорту, теннису, футболу, волейболу, шахматам, корпоративные слоты на забегах
— Безлимитные онлайн-консультации психолога, фитнес-тренера, юриста, нутрициолога и других специалистов
— Карьерная траектория, менторство, курсы по ИИ, менеджменту, продукту и дизайну, доступ к внешнему обучению и конференциям
— Доступ к ИИ-платформе AlfaGen, нейросетям «в кармане сотрудника» — сервису Alfa AI, конструктору ИИ-агентов
— Мерч за вовлечённость, программа Приведи друга с выплатами без ограничений
— 60+ сообществ по интересам, проект Non-Random Coffee, премия Alfa Award лучшим сотрудникам и проектам
— Доступ к онлайн-библиотеке Alpina Digital, онлайн-курсам по искусству, кино, музыке и психологии
Задачи:
— вёрстка эфирного плейлиста;
— расстановка вторичных событий, промороликов и рекламы в плейлист;
— импортирование плейлиста в систему управления эфиром, проверка готовности к эфиру (контент, хронометражи, последовательность программ);
— заведение в эфирную программу файлов, анонсов, графики в соответствующую категорию;
— настройка трактов и заведение в тракт графики каналов;
— мониторинг эфира.
Требования:
— образование не ниже средне-специального;
— опыт работы на ТВ/ОТТ - от 2 лет;
— понимание технологии создания телевизионных программ;
— опыт работы в Viplanner, BRAM или в аналогичных программах;
— опытный пользователь ПК: Microsoft Word, Excel, Outlook;
— целеустремленность, нацеленность на результат, работоспособность;
— коммуникабельность и корректность, грамотная письменная и устная речь;
— внимательность и готовность работать с большим объемом информации.
Условия:
— официальное трудоустройство, социальные гарантии и стабильность;
— график работы - сутки/трое (офис);
— конкурентоспособная зарплата (обсуждается индивидуально, исходя из уровня вашего опыта и навыков);
— предварительная стажировка;
— ДМС - расширенная программа медицинского страхования, включающая стоматологию.
О проекте:
Малоэтажный жилой проект на ранней стадии в Московской области (Одинцовский округ): юридическая и техническая проверка, инженерные сети, ИРД, градостроительные ограничения, подготовка к строительству.
Задачи:
— Координация ИРД: ГПЗУ, ПЗЗ, ВРИ, ограничения, согласования;
— сопровождение вопросов по плате за изменение ВРИ;
— инженерные сети: электроснабжение, газ, водоснабжение, водоотведение, ливневая канализация, дренаж, временные подключения на период строительства;
— получение и анализ технических условий, оценка доступных мощностей, стоимости и сроков подключения;
— взаимодействие с ресурсоснабжающими организациями (Мособлгаз, Мособлэнерго, водоканал/теплосеть) и профильными органами;
— переговоры с управляющей компанией посёлка по доступу к существующим сетям и условиям подключения — отдельное направление, не разовая координация;
— координация проектировщиков, геодезистов и кадастровых инженеров, включая объединение/уточнение границ нескольких смежных участков;
— проверка концепций застройки на техническую реализуемость: дороги, пожарные проезды, разворотные площадки, отступы, рельеф, дренаж;
— участие в проработке этапности проекта;
— контроль подрядчиков и консультантов по срокам и качеству.
Требования:
— от 7 лет в девелопменте, техническом заказчике или проектном управлении;
— практический опыт с ИРД, ГПЗУ, ПЗЗ, техническими условиями и подключением сетей;
— опыт в Московской области, желательно по малоэтажным/коттеджным/загородным проектам;
— опыт объединения/оформления нескольких смежных земельных участков в единый массив;
— умение читать DWG, топосъёмку, генпланы, схемы сетей, ГПЗУ и технические условия;
— опыт взаимодействия с сетевыми организациями, местными органами власти и управляющими компаниями.
Желательно:
— английский — от Intermediate, для общения с международной командой;
— опыт согласования строительства с ФСО или иными силовыми структурами;
— понимание согласования архитектурно-градостроительного облика и взаимодействия с Мособлархитектурой;
— рабочие контакты среди проектировщиков, геодезистов и ресурсоснабжающих организаций.
Задачи:
— Управление проектами по автоматизации HR-процессов, включая развитие корпоративного портала и направления кадрового делопроизводства, рекрутмента, обучения и развития персонала, корпоративной культуры, внутренних коммуникаций и бренда работодателя;
— Разработка стратегии автоматизации HR-процессов и составление продуктового роадмапа;
— Регулярный сбор потребностей от заказчиков;
— Участие в выборе путей автоматизации HR-процессов;
— Подготовка тендерной информации, сопровождение тендера, участие в выборе сервиса для автоматизации;
— Подробное написание технических заданий, проектирование процессов и интерфейсов, совмещение ролей продакта и бизнес-аналитика;
— Ведение документации по проектам;
— Управление внутренними и внешними командами разработки и поддержки HR-проектов: постановка задач, контроль выполнения, оценка качества, сопровождение тестирования, презентации и внедрения решений;
— Анализ эффективности внедренных решений и отслеживание статистических показателей;
— Мониторинг и анализ рынка решений для автоматизации HR-процессов.
Требования:
— Опыт работы с системами кадрового электронного документооборота, CRM для автоматизации рекрутмента, Jira;
— Опыт работы в проектном управлении от 3 лет;
— Успешный опыт автоматизации HR-процессов;
— Понимание ключевых HR-процессов и знание основ профильного законодательства (трудового и по охране персональных данных);
— Цифровая грамотность и знание функционала актуальных HR-сервисов;
— Знание рынка HR Tech;
— Аналитический склад ума;
— Будет плюсом опыт работы с 1С: ЗУП, HR Link.
Обязанности:
— Верстка информационных выпусков
— Отслеживание и анализ информации, поступающей из разных источников
— Подбор новостей, правки
— Написание и редактура подводок/отводок
— Контроль работы редакторов
— Вычитка и правка текстов корреспондентов
Требования:
— Опыт работы на ТВ не менее 3 лет на должности шеф-редактора (новостная ТВ-журналистика)
— Знание технологии производства информационных телепрограмм
— Свободная, грамотная устная и письменная речь
— Высшее образование (желательно - филология/журналистика)
Условия:
— График работы 7/7
— Заработная плата - по итогам собеседования
Задачи:
— Вести event-проекты под ключ: от брифинга и сметы до финального отчета
— Готовить документы и участвовать в тендерах
— Управлять сроками, бюджетами и подрядчиками
— Быть голосом клиента внутри агентства и голосом агентства для клиента
Условия:
— Очень много работы, постоянные брифинги и тендеры
— Разные клиенты: коммерческие и государственные
— Интересные, разнообразные и масштабные проекты, много креативных задач
— График: пятидневка, формально с 10:00 до 19:00, по факту ненормированный
— Клиент и команда на связи 24/7, включая выходные и отпуск
— Работаем не на время, а на результат
— Классная команда и просторный офис на Остоженке
— Оформление по ТК РФ
— ДМС после испытательного срока
— Фруктовые дни
Требования:
— Сильный опыт в event и портфолио с четким разграничением ответственности
— Готовность отвечать за результат — свой и команды
— Креативное мышление, желательно опыт работы с Figma, отчетами и табличками
— Пунктуальность, внимательность, клиентоориентированность на высоком уровне
Как откликнуться:
— Ждем сопроводительное письмо и портфолио
Location: Canada; United States
Role overview:
We are seeking a System Engineer to perform design, integration, verification, and operational support of TT&C/PDT subsystems for current and next-generation remote sensing and communications satellites. The role will interface with spacecraft payload teams, ground-segment developers, and mission-operations teams to ensure reliable command delivery, high-fidelity telemetry acquisition, and robust data handling throughout the satellite life-cycle.
Tasks summary:
Architecture Concept & Requirements
• Define TT&C/PDT functional architecture (command generation, uplink, telemetry downlink, on‑board data handling, RF front‑end).
• Conduct trade‑studies for modulation schemes, coding, frequency plans, ranging and link budgets.
• Produce System Requirements, Interface Control (ICDs), and Description documents.
• Perform requirement management and maintain bidirectional traceability throughout the project lifecycle.
• Collaborate with cyber-security to embed resilience and security by design.
Design & Development
• Lead detailed design of hardware (TT&C transceiver, RF front‑ends, antenna‑pointing) and software (command sequencer, telemetry parser, health‑monitoring).
• Perform link‑budget analysis, RF simulation (e.g., STK, Matlab), and error‑budget budgeting.
• Verify compliance with CCSDS, ECSS, ITU, and regulatory standards.
• Support Satellite Reference Database development and validation
Cross‑Functional Coordination, Stakeholder & Program Interaction
• Present technical status, risk analyses, and trade‑study results to senior management.
• Negotiate and maintain ICDs and interface agreements with internal & external suppliers.
• Support B&P (Phase 0 & pre-Phase A).
Integration & Verification (IVV)
• Develop test plans, procedures, and verification matrices for unit, subsystem, and spacecraft‑level TT&C tests.
• Execute RF link testing, BER, command latency, and telemetry integrity verification.
• Manage anomaly investigation, root‑cause analysis, and corrective actions.
Technical Leadership & Mentorship
• Mentor, guide junior engineers and interns.
• Act as technical liaison with customers, partners and external vendors
• Act as Continuous Improvement stakeholder
• Contribute to client’s knowledge‑base, process enhancements, and standards.
Configuration, Documentation & Standards Management
• Ensure all artefacts, analysis, software, deliverables and documentations are version controlled in PLM environment.
• Support design reviews (SRR, PDR, CDR, MRR/TRR…etc.).
• Support Technology Road‑Mapping & Innovation
On‑Orbit & Operations Support
• Support launch‑pre‑launch and early‑orbit checkout – validate command uplink, telemetry acquisition, and on‑board software hand‑over.
• Provide real‑time C&T support during nominal and contingency operations.
• Maintain ground‑segment configuration (gateways, mission control servers, monitoring dashboards).
• Support SOOH development and associated operator trainings.
Required Qualifications:
• B.Sc. in Electrical Engineering, Aerospace or related field with 8+ years of TT&C/PDT System design experience on LEO/MEO/GEO platforms.
• Strong knowledge of CCSDS TM/TC packet standards, ECSS telemetry & command protocols, PUS services and ITU frequency regulations.
• Proficiency in RF link-budget analysis, S-band/X-band/Ka-band modem architecture.
• Strong understanding of aerospace system engineering fundamentals, space environment and orbit mechanics.
• Hands-on individual who can support systems integration processes and capability to test systems and resolve problems.
• Experience with Confluence and JIRA.
• Demonstrated capability to efficiently work with little supervision.
• Ability to distill complex problems to fundamentals to solve with analysis, similarity, or creativity.
• Demonstrate excellent written and oral communication skills in English; knowledge of French will be considered an asset (Contact with clients outside Quebec and work on deliverables in English).
Location: San Francisco; New York City
Workplace: Hybrid
ABOUT THE JOB
We're looking for an experienced Global Mobility Lead to build and run the programs that help employees join, move, and work across borders. You will own our mobility policies, immigration casework, and vendor relationships, and partner with Legal, Finance, and People Ops to make cross-border moves clear, compliant, and well supported.
WHAT YOU’LL OWN
GLOBAL MOBILITY
- Own the mobility policy suite end to end: relocation, permanent transfers, short-term and long-term international assignments, remote/cross-border work arrangements, and business travel thresholds.
- Run individual mobility cases from scoping to landing: package design, cost estimates, immigration sequencing, tax and social-security implications, payroll setup, relocation logistics, and post-arrival support.
- Manage employment-based immigration casework in partnership with outside counsel: H-1B (including cap-subject and change-of-employer/AC21 timing), L-1, TN, E-3, O-1, F-1 OPT/CPT, and employer-sponsored permanent residence. Own the internal timeline, the start-date reality check, and the manager/candidate communication.
- Own daily immigration intake and case execution, including employer questionnaires, supporting documents, employment verification letters, signatures, counsel follow ups, and case closure.
- Own right-to-work compliance across jurisdictions: I-9 and E-Verify in the US, Home Office share-code checks in the UK, and equivalent checks in our EU and other markets.
- Decide and document the entity/employment model for each new market (direct entity, EOR, or non-resident payroll registration) with Finance and Legal.
- Own our mobility vendor stack (immigration counsel, relocation, tax, EOR/global payroll): scope, SLAs, cost, and performance.
- Model and track mobility cost, including sponsorship and premium-processing fees, so leadership can make go/no-go calls with real numbers, and obtain and document required approvals before committing sponsorship or spend
DATA AND SYSTEMS
- Build the tracking layer: mobility case pipeline, immigration deadlines and expirations, compensation comparisons, etc.
- Stand up mobility dashboards: case volume, cycle time, cost per move, band penetration, offer-to-band variance, and equity-gap trend.
- Write the employee-facing documentation so moves and pay decisions are predictable and explainable, not one-off negotiations.
What we’re looking for
REQUIRED
- 6+ years of experience in global mobility, with real ownership of cross-border moves and immigration casework, not just vendor hand-offs.
- Working fluency in US employment-based immigration and at least one other major jurisdiction’s work-authorization regime (UK, EU, or Canada).
- Strong analytical skills: comfortable in spreadsheets and HRIS reporting, able to build a defensible model and explain the assumptions behind it.
- Judgment about risk. You know when to escalate to Legal, when to flag classification or permanent-establishment exposure, and how to say no clearly.
- Excellent written communication: you’ll draft policies, verification letters, offer rationales, and executive-facing recommendations.
- Comfort with ambiguity, high volume, and shifting priorities.
Location: Austin, in-person
Director, Partner Growth & Strategy
Reports to:
Chief Business Officer
Role Summary
inKind is looking for a Director of Partner Growth & Strategy to build the strategy, systems, technology, and playbooks that power our Account Management organization.
Our Account Managers own relationships with inKind's restaurant partners and play a critical commercial role—helping partners maximize their relationship with inKind, secure additional funding, add locations, renew, and grow over time. Account Managers report directly to our Regional Sales Managers, giving them strong day-to-day sales leadership, coaching, and support.
This role is designed to complement that structure.
The Director of Partner Growth & Strategy will not directly manage the Account Management team. Instead, this person will own
how Account Management works
: developing the processes, sales methodologies, technology, data, training, product improvements, and partner experiences that allow our Account Managers to become more effective and our restaurant partnerships to become more valuable over time.
This is a highly cross-functional role sitting at the intersection of
Sales, Account Management, Product, Operations, and Technology
.
The right person will approach Account Management not simply as a relationship-management function, but as a scalable growth engine. They will constantly ask:
What are our best Account Managers doing differently? How do we turn that into a repeatable process? What should we automate? What should we build? What data should trigger action? And how do we make every Account Manager better?
What You'll Own
Build the Account Management Operating System
Develop and continuously improve the processes, tools, and methodologies used across the Account Management organization.
Create repeatable playbooks for key partner growth motions, including:
Renewals
Additional funding
New and sister-location expansion
Partner referrals
Slow-redemption intervention
High-performing partner expansion
At-risk partner recovery
Adoption of new inKind products and offerings
Define the triggers, data, messaging, collateral, objection handling, workflows, and expected outcomes associated with each motion.
Identify what our highest-performing Account Managers do differently and turn those behaviors into repeatable practices across the organization.
Own the Partner Lifecycle
Design the ideal restaurant partner journey from initial funding through onboarding, activation, growth, additional funding, renewal, and expansion.
Determine which partner interactions should be relationship-driven, technology-enabled, or fully automated.
Build proactive, data-driven engagement strategies so Account Managers know
which partners need attention, why they need attention, and the highest-value action to take next.
Partner with Sales and Operations leadership to continuously reduce friction throughout the partner lifecycle.
Improve Account Management Sales Effectiveness
Build the sales methodology used by Account Managers to sell renewals, additional funding, additional locations, and other products.
Develop pitch frameworks, business reviews, partner-facing materials, objection-handling guides, and other tools that increase conversion.
Partner with Regional Sales Managers to identify coaching opportunities and translate successful field tactics into organization-wide best practices.
Design training and certification programs that continually improve Account Manager commercial capabilities.
Develop structured experiments to test new messaging, offers, processes, and sales techniques—and scale what works.
Drive Technology & Automation
Partner with Product, Engineering, Salesforce, and Operations teams to make Account Management increasingly technology-enabled and scalable.
Identify manual activities that can be automated or moved into self-service experiences.
Help develop systems that proactively identify opportunities and risks across the restaurant portfolio, including:
Partners eligible for additional funding
Upcoming renewal opportunities
Newly opened or missing locations
Changes in redemption or sales pacing
At-risk accounts
Expansion opportunities
Partners requiring intervention
Help define the vision for an Account Management "cockpit" that allows each AM to quickly understand where to focus their time and what action to take.
Help Shape the Partner Product
Serve as a structured voice of the restaurant partner within inKind.
Develop systems for capturing and categorizing partner feedback, objections, product requests, and operational friction.
Partner closely with Product leadership to translate restaurant feedback and Account Manager insights into actionable product opportunities.
Play a key role in shaping the continued development of the inKind Partner Portal and other restaurant-facing technology.
Use data to quantify partner friction and product opportunities rather than relying solely on anecdotal feedback.
Build the Measurement Framework
Develop the KPIs and reporting required to understand Account Management effectiveness and partner health.
Measure performance across areas such as:
Renewal rate
Incremental funding
Location expansion
Partner engagement
Funding eligibility and conversion
Credit pacing
Time from opportunity identification to close
Portfolio growth
Partner retention
Create visibility into performance across Account Managers, regions, partner segments, and lifecycle stages.
Use these insights to identify opportunities for improvement in people, process, product, and technology.
How You'll Work
This role will operate as the connective tissue between our Account Managers and the teams building the systems around them.
Regional Sales Managers will continue to own the day-to-day management, coaching, and commercial performance of Account Managers.
You will own the
system in which they operate
.
You will spend time with Account Managers understanding what happens in the field, with Sales leaders understanding what drives conversion, with Product understanding what we can build, with Operations understanding what we can automate, and with data identifying where the biggest opportunities exist.
Your job is to turn those insights into measurable improvements.
What Success Looks Like
Within your first year, we expect to see:
A clearly defined Account Management methodology and partner lifecycle
Repeatable playbooks for our major renewal and expansion motions
Better visibility into partner health and growth opportunities
Increased renewal and additional-funding conversion
Faster identification and pursuit of expansion opportunities
More consistent performance across Account Managers
Increased Account Manager capacity through automation and self-service
A stronger feedback loop between restaurant partners, Account Management, and Product
Meaningful improvements to our Partner Portal and internal Account Management technology
A culture of continuously testing, measuring, and improving how we grow existing restaurant partnerships
What We're Looking For
We're looking for someone who combines the commercial instincts of a sales leader with the systems thinking of a product or operations leader.
The ideal candidate:
Has experience building or scaling Account Management, Customer Success, Revenue Operations, Sales Strategy, Partner Growth, or similar functions
Has a strong understanding of B2B sales and expansion motions
Is highly analytical and comfortable using data to diagnose problems and identify opportunities
Has experience developing sales processes, playbooks, and training
Understands CRM systems, sales automation, and workflow design
Has experience partnering with Product and Engineering teams
Can translate frontline customer feedback into scalable product and process improvements
Is comfortable designing and running experiments
Has exceptional cross-functional leadership skills
Is equally comfortable talking to an Account Manager about objection handling and a Product Manager about workflow automation
Has a strong bias toward action and measurable outcomes
Experience in restaurants, hospitality, fintech, payments, marketplaces, SaaS, or other multi-location businesses is a plus.
The Person Who Will Thrive Here
You are probably not someone who is satisfied simply managing an existing Account Management playbook.
You want to build a better one.
When one Account Manager significantly outperforms another, you want to understand
why
.
When Account Managers repeatedly perform the same manual task, you want to understand
why it isn't automated
.
When restaurant partners repeatedly raise the same objection, you want to understand whether we should
change the pitch, change the process, or change the product
.
And when something works, you want to figure out how to make it work across the entire organization.
This is an opportunity to build the infrastructure behind a rapidly growing restaurant partner network and help define how inKind manages, grows, and serves those partnerships at scale.
Who we are:
inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards.
Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat.
Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community.
inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.
By submitting this application, you acknowledge that inKind Cards, Inc. may share the information you provide with trusted third-party service providers, including fraud detection and application processing partners, to evaluate your application and ensure the integrity of our hiring process. Your information will be handled in accordance with our
Privacy Policy
. For California residents and others with applicable rights, please review our privacy notice for information about your rights regarding your personal data.
Location: Berlin, Germany
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
At Figma, we're building a vibrant community where designers and product builders come together to learn, grow, and connect around their shared passion. Our Advocacy team is central to this mission—empowering our users through engaging content, meaningful interactions, and genuine advocacy.
We're looking for a Designer Advocate to partner closely with our Marketing, Sales, and Product teams. You'll bring deep design expertise, strong product intuition, and a genuine love for the design community into our go-to-market strategies. You'll also champion our users' voices internally, ensuring their perspectives shape our product evolution.
You'll be covering the DACH region, where our main languages are German and Polish. Being fluent in either/both of these languages is pretty much a plus!
This is a full time, hybrid role based out of our Berlin hub.
What you'll do at Figma:
Empower users at scale: Collaborate closely with Sales and Customer Experience teams to help customers unlock the full potential of Figma across real product workflows
Create compelling content: Develop written, visual, and video resources that reflect how modern teams actually design and build, from early exploration to production-ready systems
Inspire community connections: Foster meaningful relationships within the Figma community, identify collaboration opportunities, and nurture user-driven initiatives
Speak and engage at events: Regularly present at industry meetups, conferences, and community events, sharing practical insights from real-world design work
Champion user voices: Stay attuned to community feedback, sentiment, and emerging design trends—advocating internally to inform product decisions and improvements
We'd love to hear from you if you have:
Deep, hands-on Figma expertise and an entrepreneurial drive, with experience embedding Figma in real product teams and taking ideas from early exploration to polished, impactful outcomes
A thorough understanding of modern product design workflows, development environments, design systems, tokens, and AI-assisted design or prototyping
Strong technical design skills, including experience working alongside developers or building tools that support design systems, and an understanding of how design decisions translate into development at scale
Clear, compelling communication skills, with the confidence to explain complex workflows and systems, speak publicly, and engage large audiences
A passion for contributing to the design community and a willingness to travel up to 25% of the time to connect with it in person
While it's not required, it's an added plus if you also have:
Fluency in German or Polish
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Enix — компания, лидер на Wildberries в женском термобелье, входит в ТОП-100 продавцов площадки. В 2025 году оборот составил 450 млн ₽, в 2026 году планируется 1,5 млрд ₽ с захватом 30% рынка леггинсов и запуском новых категорий. Средний рейтинг карточек — 4,9, компания проводит фокус-группы и анализирует отзывы, ориентируясь на качество и цифры.
Задачи:
— Управлять продуктовой категорией как отдельным бизнесом с капиталом и P&L, возможность собрать команду.
— Выбрать категорию в одежде (женское и мужское термобельё, леггинсы, комбинезоны).
— Создать лучшие продукты, занять 30–40% рынка, выйти на оборот 0,7–1 млрд ₽ в 2027 году с выполнением целей по маржинальной прибыли, оборачиваемости и GMROI.
— Собрать финансовую модель и план категории на 52 недели, защищать и вести его с разбивкой на кварталы, месяцы и недели.
— Найти product-market fit через исследования рынка и участие в фокус-группах.
— Построить предсказуемую систему запусков новинок с сокращением сроков выхода и увеличением доли успешных SKU.
— Управлять P&L категории: закупки, остатки, маржа, GMROI, оборачиваемость.
— Собрать команду направления: привлечь тимлида и менеджеров, поставить им план и добиться выполнения.
Условия:
— 1-й год: доход от 500 000 ₽ на руки в месяц (оклад + процент от маржинальной прибыли категории).
— 2-й год: возможность брать новые категории, строить продуктовый портфель, доход от 1 000 000 ₽ в месяц.
— 3-й год: возможность стать младшим партнёром Enix.
— Удалённая работа, гибкий график, оформление по ТК РФ.
— Прямой доступ к основателю, командировки в Китай 2–4 раза в год за счёт компании.
Требования:
— Опыт работы с одеждой/аксессуарами.
— Управление полным циклом развития продукта: идея, тестирование, запуск, масштабирование, финансовый результат.
— Личная ответственность за P&L категории или направления.
— Умение через аналитику, исследования и общение с клиентами находить потребности и создавать сильные продукты.
— Желание отвечать за результат бизнеса, а не только за отдельную функцию.
Преимущества:
— Интерес к Китаю и готовность работать с производителями на месте для ускорения создания и доработки продуктов.
— Проведение фокус-групп с русскоязычной аудиторией даже в Китае.
Location: Kuala Lumpur, Malaysia
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
What You’ll Be Doing
Lead a team of Legal Response agents day-to-day: assign and triage incoming
law enforcement
requests, monitor SLA and quality performance, and step in on complex or time-sensitive cases.
Coach and develop team members, conduct regular 1:1s, and flag performance or capacity issues to your Manager.
Act as first-line escalation point for law enforcement requests and internal stakeholder queries (Legal, Compliance, Risk, Customer
Service
), resolving what you can and escalating what you can't with clear context.
Maintain and enforce SOPs for handling law enforcement and regulatory requests; surface process gaps or inefficiencies to your Manager with a recommended fix.
Own team-level metrics and reporting: SLA adherence, backlog aging, error rate, and volume trends — using the team's data and reporting tools directly.
Serve as subject matter expert on law enforcement request handling for your team and adjacent functions.
Maintain working knowledge of company products sufficient to communicate credibly with external stakeholders (law enforcement, legal representatives).
Support your Manager on process improvements, projects, and cross-team initiatives as needed.
Day-to-Day Responsibilities
Ensuring daily operations run smoothly; escalate incidents to your Manager and relevant stakeholders in a timely manner.
Monitor SLA, backlog, and error-rate KPIs; identify trends and quality issues before they become escalations.
Conduct weekly/monthly performance reviews with team members, distinct from informal 1:1s.
Coordinate with L&D on training and re-training needs identified through performance monitoring.
Lead or contribute to process improvement projects and workshops.
Plan team shift schedules to maintain 24x7 coverage, and manage shrinkage against plan.
Participate in recruitment activities (
screening
, interviewing) for the team.
What We Look For In You
A degree in law, compliance, or a related field, or equivalent experience demonstrating critical thinking.
Prior experience leading or supervising a team, comfortable holding others accountable.
Comfortable working with data: reading SLA/volume/error dashboards and using them to make day-to-day team decisions, not just reporting numbers upward.
Strong written and verbal communication; detail-oriented, especially under time pressure.
Able to work independently and as part of a team.
Comfortable working in a fast-paced, dynamic environment with changing priorities.
Strong people skills: Ability to navigate difficult situations and stay calm under pressure.
Solutions mindset: passionate to find the right solution and resolve the issue.
Excellent time management: ability to multi-task to solve issues while managing time.
Quick learner: ability to ramp up quickly and act on feedback constructively.
Willing to work on a rotational shift to support 24x7 operations.
Willing to work in Tun Razak Exchange (walking distance from MRT TRX).
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Bogotá, Colombia
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
Aleph is seeking a strategic, high-energy Programmatic Specialist to represent Spotify across the LATAM region. You don't need to be a hands-on trafficker or optimizer, but you do need to speak the language of DSPs, SSPs, and Ad Exchanges fluently enough to sell with real credibility, handle objections, and guide agencies through the offering.
What you'll do
Own revenue targets and pipeline growth for Spotify's programmatic solutions (self-serve, PMPs, always-on activations) across LATAM markets.
Proactively prospect and identify new opportunities, and unblock stalled ones within agencies and brands — finding the right internal contact, the right angle, and the right moment to move a deal forward.
Build and maintain strong relationships with agency programmatic desks, buying, strategy, and digital teams across multiple markets — know how agencies are structured internally and how to navigate them.
Evangelize Spotify's programmatic offering to agencies and clients, driving upsell and always-on activations, and supporting partners with any questions along the way.
Translate campaign performance data into insights and business narratives that resonate with clients at a strategic level.
Train and mentor sales team members on programmatic positioning and talking points.
Stay current on programmatic trends, self-serve platform dynamics, and industry best practices to keep pitches sharp and relevant.
Represent Spotify/Aleph at industry events, building market presence across the region.
Work with third-party vendors and partners to strengthen the offering, and coordinate with internal specialist/operations teams to ensure smooth execution once a deal is won.
What you need for this role
5+ years of experience in advertising sales, business development, or account management within programmatic/digital advertising.
Solid working knowledge of programmatic fundamentals: DSPs, SSPs, Ad Exchanges, and self-serve platforms — enough to sell and defend the offering with authority, even if you're not the one operating it day to day.
Proven track record building agency/client relationships and driving revenue growth across LATAM markets (regional exposure strongly preferred).
Strong understanding of agency internal structures and dynamics — you know who to talk to and how to get in the door.
Comfort with data at a consumption level: able to read dashboards and performance reports and turn them into a compelling client story (Salesforce, Sheets/Slides, Excel).
A genuinely commercial mindset — you love prospecting, relationship-building, and closing; programmatic is your specialty, not just a technical checkbox.
Exceptional storytelling, negotiation, and presentation skills; comfortable holding a room at C-suite level.
Full professional proficiency in Spanish and English.
What will make us really love you
Commercial Drive — You love the chase: prospecting, unblocking, closing.
Enough Data Fluency to Sell — You can read a dashboard and turn it into a story, even if you're not the one building it.
Adaptability — Comfortable moving between a strategic C-suite pitch and a technical programmatic conversation in the same day.
AI-Curious by Default — When a new tool shows up, you test it and fold it into how you sell — briefs, pipeline signals, prospecting — rather than just tolerating it.
Passion for music, audio culture, or the creator economy — You get why audio matters to brands and to people, and that shows up in how you pitch.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Dubai, United Arab Emirates; London, United Kingdom; Courchevel, France
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Canada; United States; (Fastwater Staffing) Satellite TT&C/PDT Systems Engineer - Montreal, Canada | Full Relocation Package
ГибридleadSan Francisco; New York City; Own the mobility policy suite end to end: relocation, permanent transfers, short-term and long-term international assignments, remote/cross-border work arrangements, and business travel thresholds; Run individual mobility cases from scoping to landing: package design, cost estimates, immigration sequencing, tax and social-security implications, payroll setup, relocation logistics, and post-arrival support; Own our mobility vendor stack (immigration counsel, relocation, tax, EOR/global payroll): scope, SLAs, cost, and performance