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Location: Germany About Constructor Constructor is an international ecosystem spanning education, research, and technology. It includes Constructor University Bremen , Constructor Tech , Constructor Knowledge , and partner entities such as EBAC, working together to advance how knowledge is created, taught, and applied. Constructor Labs is the research arm of Constructor Knowledge, based at Campus Ring 1 in Bremen, Germany. Our work is organized around three units: Knowledge Labs, Cyber Labs and Science Labs. We apply computing, software and robotics research to make scientists, teachers and students more effective, working with institutional partners that include CERN, NUS, Carnegie Mellon and Fraunhofer. About the Role The purpose of this role is to position Constructor Labs , the applied research and innovation centre of Constructor Group, and to generate demand for its services to universities and enterprises: audit and consultancy, talent development, educational product development, platform implementation and integration, and research services. The Marketing Manager is the single point of contact for all marketing discussions and decisions at Constructor Labs, owns the messaging, plan, budget and results, and works hands-on while orchestrating Constructor’s shared team. Key Responsibilities Positioning, Messaging & Market Insight Own the positioning and messaging for each Constructor Labs service line, tailored to university leadership and to enterprise L&D, HR and R&D decision-makers. Turn research and education offerings into clear value propositions and sales materials: presentations, one-pagers, website copy and case studies (e.g. JetBrains, Acronis). Run market analysis of the higher-education, EdTech and research landscape: benchmark competitors and comparable providers, follow rankings, funding and policy trends, and identify new opportunities. Keep messaging consistent across all channels and materials used by business development and leadership. Success Metrics and KPIs: clear messaging per service line, sales materials in active use, market insights that inform priorities. Account-Based Marketing & Demand Generation Build and run account-based marketing programmes for priority university and enterprise accounts together with business development: account selection, research, tailored messaging and multi-channel plays. Plan and execute campaigns that generate qualified leads and build the funnel from initial awareness through lead capture and handover to business development. Work hands-on across channels (performance, website, LinkedIn and other social media, email) and test new ones to reach decision-makers at universities, research institutions and enterprises. Use Salesforce independently as a marketing user: manage campaigns, switch email journeys on and off or adjust them, and build basic reports. Identify and evaluate higher-education, scientific and industry events where Constructor Labs should take part as speaker, partner or sponsor, and coordinate participation with the events and PR teams. Success Metrics and KPIs: pipeline generated, qualified leads and engagement from target accounts, conversion rates, return on events. Planning, Budget & Orchestration Own the marketing plan and budget for Constructor Labs: allocate and control spend and take responsibility for the results. Orchestrate the shared marketing team (performance, web, social, CRM, design, PR and events): set priorities, briefs, timelines and deliverables, and deliver part of the work yourself. Act as the single point of contact for all marketing topics, working closely with researchers, business development and leadership to align marketing with commercial and research priorities. Set goals, targets and KPIs; track performance and report regularly to leadership. Accountability: plan delivered on time and within budget, KPI targets met, quality of collaboration with the shared team. Requirements Solid B2B marketing experience in research, higher education, EdTech or a related environment. Understanding of research and education is key for this role. A background in science or research: you understand how universities and scientists work, how research projects and publications come about and why they matter. Proven experience with account-based marketing, ideally selling services to universities or enterprises with long, multi-stakeholder sales cycles. A track record of personally executing demand generation campaigns and contributing to pipeline growth. Hands-on experience across key channels: performance marketing, websites (CMS, landing pages, basic SEO) and social media, enough to speak the same language as specialists and make basic changes yourself. Hands-on experience with Salesforce as a marketing user (required). Experience with other CRM and marketing automation tools is a plus. Experience owning a marketing plan and budget end to end. Strong writing skills and the ability to translate complex research and education services into clear, persuasive messaging. Strong market research and analytical skills, including competitor benchmarking, KPI setting and reporting. Good understanding of the higher-education, scientific and industry events landscape and how to assess speaking, partnership and sponsorship opportunities. Ownership mindset: you prioritise, take responsibility for deliverables and drive projects from planning through execution. Ability to work effectively in a matrix organisation with a shared team and diverse stakeholders. Fluent English (written and spoken) for an international environment. University degree; a PhD or other postgraduate research experience is a strong plus.

Основная задача: анализ клиентской базы, сегментация и разработка стратегий реактивации неактивных пользователей через email-рассылки и промо-акции с целью удержания. • Опыт работы в iGaming.

Location: Australia Workplace: Remote Role highlights: - Business Development Manager - Location: Any Australian state capital city, Canberra preferred - Department: Data Sales - Reports to: Data Sales Director, Australia & New Zealand - Employment type: Permanent - Workplace model: Remote first, frequent travel expected - Employment is subject to applicable security screening (incl. SUPO, where required) Why this role matters: As a Business Development Manager, you’ll bridge the gap between ICEYE’s world-leading ISR satellite capability and the people who use space-based geospatial intelligence at the sharp end of Australian and New Zealand (ANZ) defence and national security. You will open doors, build credibility, and ensure the ANZ’s most important intelligence users understand what makes ICEYE genuinely different. ICEYE is not the traditional defence prime. ICEYE is a different proposition entirely. We are one of the world’s fastest-growing space companies, and we are only at the beginning of what we intend to build in the ANZ region – not only in defence and intelligence, but across a range of industry verticals where geospatial intelligence is a critical need. From day one, you'll own the full sales cycle for Data Sales business clients — identifying opportunities, shaping deals, and closing multi-year contracts — with the autonomy to move at pace and build the strategic relationships that expand ICEYE's presence across the ANZ market. Who We Are ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth. ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation, we provide this proven capability as a sovereign system as both a data and managed service business. ICEYE serves customers in defence and intelligence, environmental monitoring, insurance, mining, maritime and emergency management. We enable fast decisions that contribute to a safer future. ICEYE is expanding both satellite technological capabilities and its advanced data processing product suite, and over time the range and breadth of data products will increase. This is a learning role that will span a range of industries and use cases. Founded and headquartered in Finland, ICEYE operates globally with over 1200 employees across Europe, North America, the Middle East, and Asia-Pacific. Your day-to-day responsibilities - Report to the ANZ Data Sales team - Build and maintain a trusted network of Intelligence and GEOINT practitioners across ANZ defence, intelligence and other industries: attending user engagements, demonstrations, and briefings to represent ICEYE credibly at the working level and stay close to user needs, priorities, and procurement timelines. - Advise internal ICEYE teams (Missions, Data and Solutions) on how ANZ military and intelligence users consume intelligence imagery, what tradecraft matters, and how to frame ICEYE’s products in language that resonates with analysts and collection managers. - Identify key decision-influencers across ANZ target organisations, and plan, host, and lead ICEYE engagements, from technical demonstrations to senior roundtables, to build trust and advance ICEYE’s standing. - Participate as needed in ANZ military exercises that incorporate ICEYE capability, representing ICEYE at the operational level and capturing lessons that feed back into product and service development. - Maintain strong CRM discipline and provide clear market intelligence to support business planning and decision-making. - Produce responses to RFPs, proposals, inbound enquiries, assist with promotional material and attend relevant industry events. What we’re looking for Must haves: - An established personal network within the ANZ geospatial community at the working and mid-senior level (people who will take your call) - 5+ years of strategic sales or enterprise business development experience in the aerospace, defence, space, ISR, earth observation, or related government technology sector. - Proven experience selling to ANZ government, defence, or public sector organisations, with an existing network you can activate from day one - Strong understanding of earth observation, ISR, or satellite-based capabilities, ideally including SAR. - Proven ability to run complex sales cycles, including lead qualification, opportunity development, capture planning, stakeholder mapping, and deal closure. - Willingness to travel as required, primarily across the ANZ region and to Europe. Nice to haves: - Currently serving as a reservist, or recently transitioned from active duty within the last five years. - Familiarity with SAR (and other ISR) geospatial satellite products, or experience working with commercial SAR (and other ISR) providers. - Experience using Salesforce or another CRM. - Sales training in Miller Heiman, Korn Ferry, Shipley, or a similar methodology - Holds current ANZ Defence Security Clearance Application Process - Recruiter interview - Hiring Manager Interview - Peer interview(s) - VP interview Working at ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. How We Work (Our Values) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. Benefits Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process. Salary range is dependent on experience, and will be negotiated individually. Our Commitment to Diversity, Equity, and Inclusion We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: Rome, Italy Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. About the Role We are looking for a Business Development Manager – New Vertical based in Rome. As a BDM, you will play a key role in expanding Deliveroo's New Vertical business by identifying, acquiring, and launching new retail partners across your territory. You will own the full sales cycle — from prospecting and relationship building to negotiation and contract signing — helping to grow Deliveroo's presence in your local market. You will work closely with cross-functional teams including Sales, Account Management, Operations, Marketing, and the Onboarding team to ensure partners are successfully activated and positioned for long-term success. This is a highly entrepreneurial role, requiring strong commercial acumen, excellent stakeholder management skills, and a passion for building new business opportunities. Success in this role will be measured by your ability to grow partner selection, increase market coverage, and contribute to the overall growth of Deliveroo's business. What You'll Be Doing Identify, prospect, and acquire new Grocery partners within your assigned territory, with a focus on independent retailers and local chains. Own the full sales cycle, from lead generation and initial outreach to negotiation, contract signing, and launch. Build strong relationships with business owners and key decision-makers, becoming a trusted partner and advisor. Collaborate with Onboarding, Operations, Marketing, and Account Management teams to ensure smooth partner activation and successful launches. Track and manage your sales pipeline, ensuring consistent delivery against acquisition and growth targets Act as a local ambassador for Deliveroo, strengthening brand presence and credibility within the retail community Our humble expectations Strong drive and enthusiasm for sales and business development — you are comfortable reaching out to new contacts and building relationships from scratch. Confidence in dealing with partners and customers across all channels: in person mainly, by phone Excellent communication and negotiation skills — you can explain complex value propositions clearly and handle objections with empathy and conviction. A genuine curiosity about the Italian food and grocery market — knowledge of the local independent retail landscape is a significant plus. Organised and self-directed: you are comfortable managing your own pipeline and priorities in a fast-moving environment. Fluency in Italian and a good command of English Nice to have Being familiar with Salesforce Have experience with the food industry Workplace & Benefits At Deliveroo, we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific. Please ask your recruiter for more information. Compensation National Collective Agreement (CBA): CCNL Commercio e Terziario Classification Level: Livello 4 The total target compensation (OTE: On-Target Earnings) for this role is €35,200 – €44,000 gross per year, of which the base salary range is €17,200 – €26,000 The successful candidate's starting pay will fall within the pay range listed above and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. To learn more about our benefits, please do not hesitate to bring this up with your Talent Acquisition Partner! The successful candidate's starting total target compensation (On-Target Earnings) for this role will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This compensation is composed of a percentage based split between base salary and variable pay (where the base salary represents a percentage of the total range below. Eligible employees may earn variable compensation if they meet 100% of their performance targets. Actual earnings may be higher if targets are exceeded or lower if targets are not fully met. Pay Range: €35.200 — €44.000 EUR Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

- Experience of IT project management for 2+ years (planning, scheduling, project communication, problem solving, change and risk management). - Experience as a Delivery Manager for 1+ years.

What You Will Do Run a multi-motion coverage model Own named coverage: a small CSM team working a defined portfolio, driving stalled adoption, securing renewals, and stabilising at-risk relationships. Own the digital long tail: triggered outreach, one-to-many programs, self-serve enablement, a shared expansion queue, and clean hand-offs to Support.

Maven is looking for a Director of Marketing Operations who will own the systems, data, and reporting infrastructure behind our B2B Growth Marketing team — from HubSpot/Salesforce instrumentation to pipeline attribution to the budget that funds it all. Marketing Technology, Data & Attribution.

Managing current large merchants with a focus on driving YOY revenue growth by executing strategic commercial growth plans; Developing and driving pipeline of new products, market expansion, and share of checkout opportunities, to increase volume and revenue within each merchant relationship;

Location: Remote, South Korea GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Commercial Account Executive in our South Korea team, you'll drive GitLab's growth by helping Commercial organizations adopt, implement, and expand our AI-powered DevSecOps platform. You'll also elevate your impact through team leadership and mentoring. You'll primarily focus on commercial accounts across South Korea, guiding customers through their digital and DevSecOps journeys and driving pipeline generation that translates into measurable new ARR and long-term expansion. In this role, you'll act as a key connector between customer stakeholders and GitLab's field organization so GitLab is seen as a trusted, long-term partner across the full sales cycle. You'll also mentor and coach fellow team members, sharing knowledge and learnings to elevate team performance. In your first year at this level, you'll deepen executive-level customer relationships, continue building a healthy book of business, and demonstrate consistent top-tier performance while supporting the growth of your peers. What you'll do Own and grow a book of commercial accounts in your primary territory across South Korea, focusing on organizations that can benefit from GitLab's AI-powered DevSecOps platform. Drive the full sales cycle with commercial customers by generating and qualifying pipeline through outbound prospecting, then leading discovery, negotiation, and close to create new ARR. Work with your key customers to drive adoption and consumption in new products. Meet or exceed quota by building strong, long-term customer relationships and acting as the primary point of contact for all commercial opportunities in your territory. Articulate the value of GitLab to Commercial prospects and customers, clearly connecting our platform to their business outcomes, productivity goals, and security needs. Manage your territory by documenting buying criteria and processes, defining next steps and owners, and keeping opportunity information accurate and up to date. Create clear quarterly forecasts against your plan through regular pipeline and deal reviews. Collaborate closely with partners, Sales Development, Customer Success, Renewals, and Solutions Architects to drive new business, ensure adoption, and support expansion while minimizing churn and contraction. Represent GitLab in customer meetings and events by driving attendance and delivering compelling presentations, proposals, and reports that communicate value and outcomes. Contribute customer ideas to our public issue tracker and apply MEDPICC and Command of the Message on all opportunities. Mentor and coach fellow Commercial Account Executives, sharing sales strategies, customer insights, and lessons learned to help elevate team performance and contribute to team goal achievement. Regularly meet on-site with key customers to develop and strengthen executive-level relationships, ensuring GitLab is viewed as a strategic, long-term partner at the highest levels of the organization. What you'll bring Ability to drive complex B2B software sales cycles and build trusted relationships with commercial and Commercial customers, ideally in a Commercial Account Executive or similar role serving Commercial customers. Ability to quickly learn and sell a complex SaaS or DevSecOps platform to commercial and Commercial accounts, including identifying and breaking into new customers. Excellence in operational rigor for deal management in Salesforce and Clari (or similar CRM and forecasting tools), with the ability to create reliable forecasts and manage your territory using both insight and data. Skill in managing and closing larger, more complex deals in the Commercial segment using proven multi-threading, negotiation, and executive coverage strategies. Self-starter who is a manager of one when it comes to territory account planning, quarterly and annual KPI execution, and driving new business acquisition and expansion through consultative, multi-stakeholder sales motions. Demonstrated ability to mentor and coach peers, share knowledge and learnings across the team, and take on additional team-level responsibilities that elevate team performance and collective goal achievement. Effective communication and interpersonal skills, with the ability to articulate value at all levels of the customer organization, lead clear and compelling customer conversations, and remain calm and solutions-focused under pressure. Experience driving adoption and consumption with customers whilst leading your account team. Outbounding: Not afraid to email, call, prospect into prospective accounts whilst building value narratives that land. Adaptability, flexibility, creativity and a desire to build something new! About the team The Commercial Sales team is responsible for driving growth, adoption, and long-term value for GitLab's AI-powered DevSecOps platform with our customers. As a Commercial Account Executive, you'll be part of a distributed, all-remote team that works asynchronously across regions and partners closely with GitLab's sales engineering, marketing, Sales Development, Customer Success, Renewals, and partner teams. We value transparency, collaboration, and a consultative approach, and we support one another through shared territory planning, regular deal reviews, and knowledge sharing focused on winning new customers, expanding existing accounts, and helping commercial organizations get the most value from GitLab. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote, Australia GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role This role can be based in Sydney, Melbourne or Brisbane. As a Commercial Account Executive, you'll drive GitLab's growth by helping Commercialet organizations adopt, implement, and expand our AI-powered DevSecOps platform. You'll also elevate your impact through team leadership and mentoring. You'll primarily focus on commercial accounts across the Queensland territory with opportunities in South Australia, guiding customers through their digital and DevSecOps journeys and driving pipeline generation that translates into measurable new ARR and long-term expansion. In this role, you'll act as a key connector between customer stakeholders and GitLab's field organization so GitLab is seen as a trusted, long-term partner across the full sales cycle. You'll also mentor and coach fellow team members, sharing knowledge and learnings to elevate team performance. In your first year at this level, you'll deepen executive-level customer relationships, continue building a healthy book of business, and demonstrate consistent top-tier performance while supporting the growth of your peers. What you'll do Own and grow a book of commercial accounts in your primary territory across Queensland, focusing on organizations that can benefit from GitLab's AI-powered DevSecOps platform. Drive the full sales cycle with commercial customers by generating and qualifying pipeline through outbound prospecting, then leading discovery, negotiation, and close to create new ARR. Work with your key customers to drive adoption and consumption in new products. Meet or exceed quota by building strong, long-term customer relationships and acting as the primary point of contact for all commercial opportunities in your territory. Articulate the value of GitLab to commercial prospects and customers, clearly connecting our platform to their business outcomes, productivity goals, and security needs. Manage your territory by documenting buying criteria and processes, defining next steps and owners, and keeping opportunity information accurate and up to date. Create clear quarterly forecasts against your plan through regular pipeline and deal reviews. Collaborate closely with partners, Sales Development, Customer Success, Renewals, and Solutions Architects to drive new business, ensure adoption, and support expansion while minimizing churn and contraction. Represent GitLab in customer meetings and events by driving attendance and delivering compelling presentations, proposals, and reports that communicate value and outcomes. Contribute customer ideas to our public issue tracker and apply MEDPICC and Command of the Message on all opportunities. Mentor and coach fellow Commercial Account Executives, sharing sales strategies, customer insights, and lessons learned to help elevate team performance and contribute to team goal achievement. Regularly meet on-site with key customers to develop and strengthen executive-level relationships, ensuring GitLab is viewed as a strategic, long-term partner at the highest levels of the organization. What you'll bring Ability to drive complex B2B software sales cycles and build trusted relationships with commercial and Commercialet customers, ideally in a Commercial Account Executive or similar role serving Commercialet customers. Ability to quickly learn and sell a complex SaaS or DevSecOps platform to commercial and Commercialet accounts, including identifying and breaking into new customers. Excellence in operational rigor for deal management in Salesforce and Clari (or similar CRM and forecasting tools), with the ability to create reliable forecasts and manage your territory using both insight and data. Skill in managing and closing larger, more complex deals in the Commercial segment using proven multi-threading, negotiation, and executive coverage strategies. Self-starter who is a manager of one when it comes to territory account planning, quarterly and annual KPI execution, and driving new business acquisition and expansion through consultative, multi-stakeholder sales motions. Demonstrated ability to mentor and coach peers, share knowledge and learnings across the team, and take on additional team-level responsibilities that elevate team performance and collective goal achievement. Effective communication and interpersonal skills, with the ability to articulate value at all levels of the customer organization, lead clear and compelling customer conversations, and remain calm and solutions-focused under pressure. Experience driving adoption and consumption with customers whilst leading your account team. Outbounding: Not afraid to email, call, prospect into prospective accounts whilst building value narratives that land. Adaptability, flexibility, creativity and a desire to build something new! About the team The Commercial Sales team is responsible for driving growth, adoption, and long-term value for GitLab's AI-powered DevSecOps platform with our Commercial customers. As a Commercial Account Executive, you'll be part of a distributed, all-remote team that works asynchronously across regions and partners closely with GitLab's sales engineering, marketing, Sales Development, Customer Success, Renewals, and partner teams. We value transparency, collaboration, and a consultative approach, and we support one another through shared territory planning, regular deal reviews, and knowledge sharing focused on winning new customers, expanding existing accounts, and helping Commercial organizations get the most value from GitLab. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Adyen is looking for a Service Cloud Manager to lead support technology teams and deliver scalable customer support systems.

Adyen is looking for a Customer Support Technology Manager to lead support technology systems and teams.

Location: Hybrid - Boston About the Job: LaunchDarkly is looking for an experienced, self-directed Sales Development Representative to own the first stage of engagement across North America. You will manage and qualify inbound leads, event MQLs, and accounts showing meaningful engagement through our account-based programs. This is not a purely reactive lead-response role. You will combine fast, consultative follow-up with thoughtful, proactive outreach to turn customer interest and buying signals into qualified meetings and pipeline. Responsibilities: Act as the first point of contact for prospective customers across North America, creating a fast, thoughtful, and credible first impression. Respond rapidly to high-intent inbound inquiries, including demo requests, pricing requests, trials, contact forms, and other hand-raisers. Own follow-up for event leads, adapting outreach based on the person, account, and engagement history. Research and proactively engage targeted accounts that show meaningful engagement and buying intent. Convert qualified interest into sales-ready meetings and opportunities for Account Executives. Execute coordinated outreach across phone, email, LinkedIn, and other approved channels. Maintain complete, accurate, and timely activity, qualification notes, and account context in Salesforce. Partner closely with North American Account Executives, Marketing, Revenue Operations, and the global SDR organization to improve lead quality, routing, messaging, and conversion. Share patterns and feedback from prospects so the broader team can improve campaigns, events, content, and the customer journey. Qualifications: At least 1 year of successful SDR or BDR experience in B2B SaaS or a similar environment. A demonstrated record of setting goals, taking ownership, and delivering measurable results. Experience communicating with customers, prospects, or other external audiences. Strong judgment and the ability to operate independently. Excellent written and verbal communication skills in English, with the confidence to engage senior and technical stakeholders. Pay: Target pay ranges based on Geographic Zones* for Level 3: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $86,700 - $119,240 ** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $78,100 - $107,360 ** Zone 3: All other US locations - $73,700 - $101,310* * LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com . Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly .com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE In this role, you will be a front-line manager to a group of Account Managers who are responsible for hunting, pitching, and expanding the existing customer base at Ramp. You'll lead a group of 6-8 Account Managers, each carrying a book of 60-70 Enterprise customers with real latitude over how they grow it. This is a build role, not a maintain role: the playbooks, coaching systems, and performance bar you set are the ones this team runs on next year. Your ceiling is set by how well you turn individual AM judgment into a repeatable, scalable motion that grows the segment. WHAT YOU'LL DO - Build and run a high-performing team of 6-8 Account Managers - setting the bar for culture, morale, and daily execution. - Get embedded in the relationships that matter. Engage directly with key customers and top accounts alongside your team, building trust and long-term partnership. - Own the number. Manage quota performance and pipeline generation across your team to hit spend activation, product activation, retention, and expansion goals. - Forecast and report team performance to senior leadership with clear-eyed visibility into what's working and what isn't. - Hire and develop the next generation of AMs - training on product, buyer personas, competition, and tooling through role-plays, game film, and real deal work. - Coach relentlessly. Run daily 1:1s, dissect call feedback, lead enablement sessions, and build career paths for every rep on your team. - Turn what works into a system. Continuously refine team processes and tooling to improve output and efficiency as the segment scales. - Represent Account Management cross-functionally, partnering with Sales, CX, CSM, Risk, and Product to remove blockers and drive outcomes. WHAT YOU NEED - Minimum 5 years of quota-carrying sales or account management experience as an individual contributor, with a proven, consistent track record of exceeding goals (new business or cross-sell/upsell experience mandatory) - Minimum 5 years building and leading account management or sales teams, with a track record of exceeding goal (new business or cross-sell/upsell experience mandatory) - Prior success in fast-paced, results-oriented GTM environments, ideally at SaaS or AI companies - A genuine passion for hiring, with a thoughtful approach to talent development - Ability to articulate contractual, technical, and financial value to customers, including C-Suite and executive leaders - Strong track record negotiating, structuring, and executing complex agreements - Proficiency with data analytics tools (Salesforce, Looker, Excel) and a bias toward using data to drive decisions - Strong collaboration and influencing skills, backed by excellent communication and presentation ability. - High agency and adaptability - no two days are the same, and the only constant is change - A desire and willingness to jump headfirst into complex, challenging problems for the good of the business. Great to Haves - Experience at a high-growth, top SaaS/AI startup - Bachelor's degree from an accredited university BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Tampa, United States; Austin, United States; Clearwater, United States Workplace: hybrid TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? The Manager, Customer Success - Enterprise Accounts is responsible for leading a team of Customer Success Managers (CSMs) focused on driving customer value, adoption, retention, and growth across strategic enterprise customers. This leader will develop and execute customer success strategies that ensure customers achieve their desired business outcomes while maximizing the value of their investment in TeamViewer solutions. Recruit, onboard, coach, and develop a high-performing team of Enterprise Customer Success Managers. Establish clear performance expectations, career development plans, and accountability measures. Conduct regular coaching sessions, performance reviews, and talent assessments. Foster a customer-centric and results-oriented culture. Drive customer retention, renewal readiness, and risk mitigation strategies across enterprise accounts. Ensure proactive engagement with customers through executive business reviews, success planning, and adoption initiatives. Partner with Sales to identify expansion and cross-sell opportunities. Oversee customer health monitoring and intervention plans for at-risk accounts. Build relationships with executive stakeholders within key enterprise customers. Support strategic account planning and customer success strategies for the company's largest and most complex accounts. Serve as an escalation point for critical customer issues and business challenges. Ensure customers are achieving measurable business outcomes and realizing value from TeamViewer's solutions. Partner with Sales leadership to support renewals, growth initiatives, and customer lifecycle management. Collaborate with Support, Professional Services, Product, and Operations teams to improve customer experience. Act as the voice of the customer by providing actionable feedback to internal stakeholders. Drive alignment across departments to resolve customer challenges and improve customer outcomes. Establish and optimize customer success processes, playbooks, and best practices. Leverage customer health data, usage analytics, and customer feedback to drive decision-making. Forecast customer retention and manage business risks proactively. Ensure accurate account documentation and CRM hygiene. Communicate business performance, customer trends, risks, and opportunities to senior leadership. Develop dashboards and reports measuring team effectiveness and customer outcomes. Present customer success strategies and business reviews to executive stakeholders. Required Skills and Qualifications Bachelor's degree in business, Technology, Management, or a related field; DEX experience preferred. 7+ years of experience in Customer Success, Account Management, Consulting, or related customer-facing roles. 3+ years of people management experience leading Customer Success or Account Management teams. Experience managing enterprise and strategic customer relationships within a SaaS or technology company. Demonstrated success driving customer retention, adoption, and revenue growth. Proven ability to lead, motivate, and develop high-performing teams. Strong coaching and mentoring capabilities. Experience managing through change and driving organizational initiatives. Excellent executive presence and stakeholder management skills. Deep understanding of customer lifecycle management and customer success methodologies. Ability to identify business risks and develop mitigation strategies. Strong strategic thinking and problem-solving skills. Experience conducting Executive Business Reviews (EBRs) and value realization discussions. Experience with CRM platforms (Salesforce preferred). Familiarity with Customer Success platforms such as Gainsight, Totango, ChurnZero, or similar. Ability to analyze customer usage, health scores, and business performance metrics. Strong presentation and communication skills. Experience supporting enterprise software, SaaS, digital workplace, remote connectivity, or IT operations solutions. Knowledge of customer adoption frameworks and change management principles. Experience leading globally distributed teams. Why This Role Matters The Manager, Customer Success - Enterprise Accounts plays a pivotal role in ensuring TeamViewer's most strategic customers achieve measurable business value. By developing talented customer success professionals, strengthening customer relationships, and driving adoption and retention outcomes, this leader directly contributes to long-term customer loyalty, revenue growth, and TeamViewer's continued success in the enterprise market. What we offer Work location is either Tampa, FL or Austin, Texas (Hybrid). Competitive compensation and bonuses Flexible PTO and paid holidays 401(k) with employer matching Comprehensive Health insurance package including 100% employer-paid medical coverage Up to 12 weeks of Parental Leave Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings Open door policy and business casual dress code We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us! TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.

Location: Arlington, United States; Bethesda, United States; Baltimore, United States; Washington, United States Workplace: fully TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? You will own a defined book of TeamViewer's existing enterprise customers — accounts spending $1M+ in annual recurring revenue — and be accountable for retaining and growing every one of them. You are the sole owner of your accounts: the strategic relationship, the renewal, and the expansion plan sit with you, and you forecast all of it weekly. This is a farming role. New-logo acquisition sits with our Account Executive team, and renewals under $10K are worked by the Enterprise Account Specialist desk, so your time goes where it matters most: deepening and expanding the accounts we already have. Own a book of up to 5 enterprise accounts at $1M+ ARR as the sole account owner, with full accountability for gross retention, net revenue retention, and expansion. Build and maintain account plans for your key accounts: stakeholder maps, renewal timelines, adoption status, expansion hypotheses, and risk. Run every renewal in your book proactively, engaging well ahead of term end with a clear value narrative, and negotiate commercial terms including multi-year agreements. Identify, qualify, and close expansion opportunities — additional seats, products, and use cases — through a consultative, solutions-focused approach with IT and business stakeholders. Forecast weekly with accuracy: renewals and expansion by stage and category, with next steps and close dates current in Salesforce. Take receipt of qualified opportunities handed up from the Enterprise Account Specialist desk Partner with Enterprise Solution Engineers on technical validation and solution design, and with Customer Success and Support to resolve issues that put retention at risk. Work with partners, distributors, and resellers on opportunities procured through the channel. Bring customer and market insight back to Product, Marketing, and leadership; contribute to references, case studies, and customer events. What success looks like: Gross and net revenue retention at or above target across your book. Expansion quota attained, with a healthy, accurately forecast pipeline. Every account with a current plan and a known renewal path; no surprises at term end. Clean handoffs with the Account Executive and Specialist teams — nothing falling between roles. Qualifications: 3+ years in enterprise account management, renewals, or customer-facing sales with existing customers; SaaS or technology required. A proven record of retaining and expanding a book of business against retention and expansion targets. Strong commercial skills: negotiation, multi-year structuring, and navigating procurement in mid-size and large organizations. Consultative, solutions-focused approach with the ability to engage IT leaders and business stakeholders on value and roadmap. Disciplined operator: weekly forecasting, account planning, and CRM hygiene (Salesforce). Excellent communication and presentation skills; comfortable in executive conversations. Entrepreneurial attitude with the ability to work in a rapidly changing, high-growth environment. Spanish is a plus but not a requirement. Required Travel: Up to 40% domestic What we offer: Work location is (Washington DC Area, USA) - Remote Competitive compensation including stock-based options Flexible PTO and paid holidays 401(k) with employer matching Comprehensive Health insurance package including the option of 100% employer-paid medical coverage Up to 12 weeks of Parental Leave Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings Open door policy and business casual dress code We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us! In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States. Please understand TeamViewer is unable to provide sponsorship for employment or work authorization now or in the future. TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.

Location: New York, NY Workplace: OnSite ABOUT US At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale. We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry. More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale. ABOUT THE ROLE The ways customers buy from us are multiplying as fast as the business is growing. Enterprise order forms. Private offers through AWS, GCP, and Azure. A self-serve business running on usage-based pricing, with commits, drawdowns, and true-ups behind it. Each one is a distinct path from signature to cash, and each one runs today on some mix of manual steps and automation that grew up with the business. This role owns what comes next. You'll run order operations end to end - booking, provisioning, invoicing, amendments, and renewals - on a stack we picked deliberately and recently: Salesforce, Metronome for metering and billing, Rillet for ERP. The stack is modern, but the processes on top of it were built to keep up with growth, not designed to scale. Your job is to decide what each one should become: keep it, rebuild it, automate it, or retire it. Our bias is to invest in systems rather than in a growing queue of manual work, so you'll be setting the automation roadmap at the same time you're operating the function - deciding what a person should touch, what a workflow should handle, and what should never have been a step in the first place. Getting that right is what lets order volume grow by an order of magnitude without ops growing with it. This is a senior individual contributor role. You'll own order operations, working closely with Deal Strategy and Operations, GTM Systems, Finance and Accounting, and Enterprise Engineering. Those teams are your partners and much of your build capacity. Bringing them onto one shared order-to-cash roadmap is a core part of the job, and the reason we're hiring someone senior to do it. WHAT YOU'LL DO - Own the order-to-cash path end to end: order form intake from Deal Desk, booking in Salesforce, plan and entitlement setup in Metronome, invoicing and revenue recognition through Rillet, and the amendments, true-ups, and renewals that follow - Build out cloud marketplace operations across AWS, GCP, and Azure: private offer setup, usage reporting to each marketplace, and reconciling marketplace disbursements back to what we billed. Every new channel launches against defined readiness criteria, so marketplace deals run on the same clean path as direct ones - Own self-serve billing operations: usage metering, plan changes, dunning, credits, rebills, refunds, and the escalations behind them - Own billing and usage completeness at month-end close. Every order, credit, and metered event is reconciled between Metronome and Rillet before revenue is recognized, not after - Partner with Deal Strategy and Product as our pricing evolves. Bring the billing view into pricing and deal-structure decisions early, so new models and non-standard terms can be billed accurately and automated, not handled by hand - Set the automation roadmap. Instrument the path, put a number on every place a human touches an order, and decide what gets automated, what gets designed away, and what stays manual on purpose - Treat every billing error as a defect: find the root cause and fix the class of problem, not just the one invoice - Ship automations yourself where that's fastest, and partner with GTM Systems and Enterprise Engineering where the work belongs in core systems or the product - Write the playbook and the controls behind it: approvals, segregation of duties, reconciliations, and exception handling, built so order ops scales through systems rather than headcount and holds up under audit - Own three numbers and move them: touchless order rate, signature-to-provisioned cycle time, and billing accuracy WHAT WE'RE LOOKING FOR - 6+ years in order management, order-to-cash, billing operations, or revenue operations at a B2B SaaS company, including time building the function at an early-stage or fast-scaling one - Hands-on fluency with a modern billing and ERP stack. We run Salesforce, Metronome, and Rillet - you should know something comparable well enough to have opinions, and get to depth on ours quickly - Real experience with usage-based pricing. Per-seat is straightforward; metered consumption, commits, drawdowns, overages, and true-ups are where order ops gets interesting, and that's most of our business - Working knowledge of ASC 606 and month-end close. You don't need to be an accountant, but you should know what Revenue Accounting needs from billing data and why - Cloud marketplace experience (AWS, GCP, or Azure private offers), or a track record of getting deep on a system like that fast - A history of automating your own job. We'll ask you to walk us through a manual process you deleted: what it cost before, what you built, and what it costs now - The ability to build alignment across teams with different priorities and get to a decision, without relying on org authority - Comfort shipping a v0 earlier than feels comfortable, then iterating with real feedback NICE TO HAVE - SQL, Python, or low-code tooling in your own hands rather than on someone else's backlog - Experience building agents or LLM workflows for internal operations. We'd like to run more of our own back office on the LangSmith Platform, wherever it's the right tool and meets the same accuracy bar as the rest of order-to-cash - Audit prep or SOX readiness experience Compensation: $155,000 - $185,000 salary + options COMPENSATION PHILOSOPHY: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: San Francisco, CA Workplace: OnSite ABOUT US At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale. We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry. More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale. ABOUT THE ROLE The ways customers buy from us are multiplying as fast as the business is growing. Enterprise order forms. Private offers through AWS, GCP, and Azure. A self-serve business running on usage-based pricing, with commits, drawdowns, and true-ups behind it. Each one is a distinct path from signature to cash, and each one runs today on some mix of manual steps and automation that grew up with the business. This role owns what comes next. You'll run order operations end to end - booking, provisioning, invoicing, amendments, and renewals - on a stack we picked deliberately and recently: Salesforce, Metronome for metering and billing, Rillet for ERP. The stack is modern, but the processes on top of it were built to keep up with growth, not designed to scale. Your job is to decide what each one should become: keep it, rebuild it, automate it, or retire it. Our bias is to invest in systems rather than in a growing queue of manual work, so you'll be setting the automation roadmap at the same time you're operating the function - deciding what a person should touch, what a workflow should handle, and what should never have been a step in the first place. Getting that right is what lets order volume grow by an order of magnitude without ops growing with it. This is a senior individual contributor role. You'll own order operations, working closely with Deal Strategy and Operations, GTM Systems, Finance and Accounting, and Enterprise Engineering. Those teams are your partners and much of your build capacity. Bringing them onto one shared order-to-cash roadmap is a core part of the job, and the reason we're hiring someone senior to do it. WHAT YOU'LL DO - Own the order-to-cash path end to end: order form intake from Deal Desk, booking in Salesforce, plan and entitlement setup in Metronome, invoicing and revenue recognition through Rillet, and the amendments, true-ups, and renewals that follow - Build out cloud marketplace operations across AWS, GCP, and Azure: private offer setup, usage reporting to each marketplace, and reconciling marketplace disbursements back to what we billed. Every new channel launches against defined readiness criteria, so marketplace deals run on the same clean path as direct ones - Own self-serve billing operations: usage metering, plan changes, dunning, credits, rebills, refunds, and the escalations behind them - Own billing and usage completeness at month-end close. Every order, credit, and metered event is reconciled between Metronome and Rillet before revenue is recognized, not after - Partner with Deal Strategy and Product as our pricing evolves. Bring the billing view into pricing and deal-structure decisions early, so new models and non-standard terms can be billed accurately and automated, not handled by hand - Set the automation roadmap. Instrument the path, put a number on every place a human touches an order, and decide what gets automated, what gets designed away, and what stays manual on purpose - Treat every billing error as a defect: find the root cause and fix the class of problem, not just the one invoice - Ship automations yourself where that's fastest, and partner with GTM Systems and Enterprise Engineering where the work belongs in core systems or the product - Write the playbook and the controls behind it: approvals, segregation of duties, reconciliations, and exception handling, built so order ops scales through systems rather than headcount and holds up under audit - Own three numbers and move them: touchless order rate, signature-to-provisioned cycle time, and billing accuracy WHAT WE'RE LOOKING FOR - 6+ years in order management, order-to-cash, billing operations, or revenue operations at a B2B SaaS company, including time building the function at an early-stage or fast-scaling one - Hands-on fluency with a modern billing and ERP stack. We run Salesforce, Metronome, and Rillet - you should know something comparable well enough to have opinions, and get to depth on ours quickly - Real experience with usage-based pricing. Per-seat is straightforward; metered consumption, commits, drawdowns, overages, and true-ups are where order ops gets interesting, and that's most of our business - Working knowledge of ASC 606 and month-end close. You don't need to be an accountant, but you should know what Revenue Accounting needs from billing data and why - Cloud marketplace experience (AWS, GCP, or Azure private offers), or a track record of getting deep on a system like that fast - A history of automating your own job. We'll ask you to walk us through a manual process you deleted: what it cost before, what you built, and what it costs now - The ability to build alignment across teams with different priorities and get to a decision, without relying on org authority - Comfort shipping a v0 earlier than feels comfortable, then iterating with real feedback NICE TO HAVE - SQL, Python, or low-code tooling in your own hands rather than on someone else's backlog - Experience building agents or LLM workflows for internal operations. We'd like to run more of our own back office on the LangSmith Platform, wherever it's the right tool and meets the same accuracy bar as the rest of order-to-cash - Audit prep or SOX readiness experience Compensation: $155,000 - $185,000 salary + options COMPENSATION PHILOSOPHY: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.