About Core Products & Platform
Core Products & Platform is the foundation that powers the entire product — we build and maintain what every other direction at Fundraise Up depends on, and we directly secure the revenue that drives our mission. We own the full donation lifecycle: from the moment a donor lands on a checkout page to the financial flows behind every transaction, the integrations that connect our platform to the nonprofit's ecosystem, and the platform infrastructure that makes everything scale. Experiment velocity is our competitive DNA. 80%+ of growth experiments run through our products. We move fast, we measure everything, and we never break what matters.
The Role
We are looking for Product Managers to join Core Products & Platform and take full end-to-end ownership of a product domain that directly impacts donation volume, platform reliability, and nonprofit success. These are high-stakes, high-ownership roles. You will set strategy, define roadmaps, write specs that engineering can build from, and drive outcomes — not just ship features. You'll work in close partnership with Engineering, Design, Analytics, GTM, and Customer Success to turn complex problems into elegant, scalable solutions. You won't be handed a finished playbook. You'll help write it.
What You’ll Own
Product strategy and roadmap for your domain — with clear priorities and the reasoning behind every decision
End-to-end delivery from discovery through to launch and post-launch validation
Specifications that engineering can build from — with detailed requirements, edge cases, and acceptance criteria covered
Stakeholder alignment — keeping Engineering, GTM, Support, and leadership informed and coordinated
Domain health — product metrics, reliability signals, and the right balance between new features, experiments, and technical sustainability
What You’ll Do
Define and own your domain's quarterly goals and success metrics
Run structured discovery: customer interviews, behavioral analysis, funnel review, and data exploration
Write engineering-ready specs — clear, with edge cases covered and no open questions left
Partner directly with PM Growth on experiment design and high-velocity delivery
Collaborate with GTM (Sales, CSM, PMM) to resolve enterprise-critical issues and translate client needs into scalable product improvements
Track product health and understand what's driving changes — with clear attribution and causal reasoning
Use AI as a default tool across research, analysis, spec writing, and communication
Requirements
5+ years of experience in Product Management in a B2B SaaS, Fintech, or Enterprise environment
Proven ability to own a product area end-to-end — you take responsibility for outcomes, not just tasks
Strong delivery track record: you ship complex features in high-pressure environments without dropping quality
Ability to write specifications engineers can build from — precise, with edge cases and acceptance criteria
Data fluency: you define metrics, interpret results, and drive decisions with evidence
Systems thinking: you see the product as a whole, understand dependencies, and anticipate the impact of decisions
Strong written and verbal communication in English (C1) and ability to work in a Russian-speaking team
Comfort working in a fast-moving environment where priorities can shift and ambiguity is normal
Nice To Have
Experience in payments, fintech, or financial product flows
Experience in B2B SaaS platforms with API/integration complexity
Experience with A/B experimentation frameworks at high velocity
Familiarity with enterprise nonprofit or fundraising domain
AI at Fundraise Up
At Fundraise Up, AI is a default tool — not an experimental one. We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.
Why work with us
A strong, collaborative product team that owns what it builds
Clear product vision and access to real customer feedback from global nonprofit leaders
Flat structure: no politics, just great work with great people
Transparent company culture—we share how we’re growing, where revenue comes from, and what’s next
Long-term focus: we offer equity options and value sustained, meaningful contribution
Compensation & Benefits
Compensation range: €5,600 - €6,100 gross. Final compensation determined based on experience, skills, qualifications, alignment with requirements, and location.
31 days off
100% paid telemedicine plan
Home Office Setup Assistance
English learning courses (50% reimbursement, up to $1,000 annually)
Relevant professional education (100% reimbursement, up to $1,500 annually)
Gym or swimming pool (50% reimbursement, up to $500 annually)
Co-working (up to $250 monthly)
Remote working
Equal opportunity employer; inclusive environment; non-discrimination
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Proactively manage calendars, including coordinating sales and partnership meetings, discovery calls, legal contract negotiations, etc.
- Ensure the effectiveness of meetings by sending preparation and follow-up materials, such as sales agreements, legal documents, etc.
- Plan and execute internal events (in-person and virtual), including team offsites, trainings, and team travel weeks. Support external events, including happy hours, sporting events, leadership in market tours, and beyond.
- Establish new and improve existing administrative systems and processes while helping build the founding Sierra admin team.
WHAT YOU'LL BRING
- 5+ years of Executive Assistant or similar role.
- Ability to build relationships and partner effectively with cross-functional teams and external partners.
- Excellent time management skills, willingness and ability to quickly shift tasks and priorities, and anticipate the needs of others before they arise.
- Ability to organize, analyze, and prioritize workflows, often interpreting and leveraging data.
- Willingness and ability to be in the London office 4 days per week and ability to travel with leaders if needed (~est 1x per quarter).
- Advanced proficiency with Google Suite & Slack.
EVEN BETTER...
- Experience in a fast-growing, in-person start-up environment.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: London, UK
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
As a member of the Applied AI team at Anthropic, you will be a Forward Deployed Engineer (FDE) who embeds directly with our most strategic customers to drive transformational AI adoption. You will collaborate closely with customer teams to ship advanced AI applications that solve real world business problems. Our FDEs engage with customers to accelerate the adoption of existing products and create new applications built on our models.
Working closely with our Post-Sales, Product, and Engineering teams, you'll combine engineering expertise, an understanding of frontier AI applications, and customer-facing skills to understand customer workflows and develop innovative solutions that address complex business challenges while maintaining our high standards for safety and reliability.
You will sit at the frontier of enterprise AI deployments and serve as one of our founding FDEs who helps to shape our forward-deployed motion. We expect our FDEs to operate autonomously, thrive under ambiguity, and represent Anthropic at the highest level in customer environments. This is a significant responsibility: you’ll play a key role in championing our mission in the enterprise.
Responsibilities
Work within customer systems to build production applications with Claude models, ensuring that these products meet customer requirements.
Deliver technical artifacts for customers like MCP servers, sub-agents, and agent skills that will be used in production workflows.
Provide white glove deployment support for Anthropic products in enterprise environments.
Identify and codify repeatable deployment patterns and contribute insights back to our Product and Engineering teams.
Maintain strong knowledge of the latest developments in LLM capabilities, implementation patterns, and AI product development stacks.
Build long term relationships with customers and proactively identify new opportunities for AI deployment throughout the lifecycle of an engagement.
Travel frequently (25-50%) to customer sites to build in person with customers.
Be a champion for Anthropic’s mission in the field.
You May Be a Good Fit If You Have
4+ years of experience in a technical, customer facing role such as Forward Deployed Engineer, or as a Software Engineer with consulting or product experience. Former technical founders are also encouraged to apply.
Production experience with LLMs including advanced prompt engineering, agent development, evaluation frameworks, and deployment at scale.
Strong programming skills with proficiency in Python (and ideally in one or more additional languages like TypeScript, Java, etc) and experience shipping production applications
High agency with an ability to navigate ambiguity present in complex organizations.
High cooperation mindset for cross-organizational collaboration, balancing competing priorities with integrity.
Passion for advancing safe, beneficial AI systems through creative technical applications.
Strong communication skills to conduct discovery with customers and to convey technical concepts to diverse stakeholders while maintaining a low ego and collaborative approach.
A background in financial services, healthcare/life sciences, or another enterprise vertical is a plus.
Experience with enterprise IT systems and/or AI deployment patterns is a plus.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
£225,000
—
£255,000 GBP
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
Product marketers at Canonical sit between product and the market. They take deeply technical open source products and decide what they mean to a user and a buyer; which problem they solve, who should care, why we win, and what it should cost. That work shows up as positioning and messaging, launch plans, competitive intelligence, global campaigns, and the enablement that helps sales tell a coherent story.
This is a role for someone who wants ownership rather than a brief. You will pick up a portfolio area, form your own point of view on the market, and defend it with evidence. We expect product marketers to talk to customers and community members directly, and to bring opinions to product and sales rather than waiting to be told what to say.
We have a bias for action, focus effort on the most impactful activities, and take ownership of our results. We work across long buying cycles, balance storytelling with data, design experiments, track outcomes, and iterate rapidly to find what works.
Location: This role is remote for anyone based in EMEA.
The role entails
You will own product marketing for one of our product areas, from the market thesis through to the assets that sales and campaigns run on. You will be accountable for whether the story lands, whether launches convert, and whether the sales team can repeat the message without you in the room.
You will:
Own positioning, messaging, and the narrative hierarchy for your product area, and keep it consistent from the website through to the sales deck
Lead product launches end to end with tiering, timeline, cross-functional plan, assets, and post-launch reporting
Build and maintain the competitive picture for your area: who we lose to, why, and what we say about it
Support building the enablement that sales actually uses: battlecards, discovery questions, objection handling, demo narratives
Run structured customer and community research, including win-loss, to keep the messaging grounded in real language rather than internal assumptions
Partner with demand generation, content, web, and events to turn positioning into campaigns that move pipeline
Raise the standard of the craft around you through review, mentoring, and shared frameworks
What we are looking for in you
Strong written and verbal communication in English
An exceptional academic track record from high school and university
Proven product marketing experience in B2B software, SaaS, or open source
A track record of owning positioning and messaging for a product or portfolio, not just executing someone else's
Evidence of launches you led that changed a business outcome such as adoption, pipeline, or win rate
The technical curiosity to hold your own with product managers and engineers and to understand the product beyond the datasheet
Comfort using data to test a hypothesis, evaluate a campaign, and change your mind
Ability to influence and align stakeholders across product, sales, and marketing without formal authority
Excellent storytelling skills applied to technical solutions, for both developer and executive audiences
Skill at managing complex, cross-functional projects with several dependencies and a fixed date
Fast adaptation to change and to new technology in marketing
Proactive, outcome-driven, and confident operating independently at a global scale
Nice-to-have skills
Experience marketing to developers, or in infrastructure, security, or IoT categories
Familiarity with open source communities and commercial open source business models
Experience across both product-led and sales-led motions, and with the handover between them
Public speaking, webinars, or conference presence in a technical field
Experience mentoring or leading other product marketers
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilization. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.
🏠Fully remote working environment - we’ve been working remotely since 2004!
📚Personal learning and development budget of 2,000 USD per annum
💰Annual compensation review
🏆Recognition rewards
🏝 Annual holiday leave
👶Parental Leave
🧑💼Employee Assistance Programme
🧳Opportunity to travel to new locations to meet colleagues at ‘sprints’
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Barcelona, Spain
Workplace: hybrid
About seQura
seQura provides innovative, flexible and easy-to-use payment technologies that help merchants acquire, convert and retain more customers.
We make a difference in sales performance by tailoring our solutions to different sectors, to address their unique pain points and deliver superior results in Retail, Education, Eyewear, Repairs and Travel.
We also empower smart shopping to consumers who seek more value, convenience, and flexibility in their shopping, with new payment experiences that allow them to save, access interest-free credit, or pay in small, comfortable installments of up to 24 months.
Born in Barcelona, seQura is a privately-owned fintech, currently expanding throughout southern Europe and Latin America, growing above 50% CAGR.
Over 6000 businesses, almost 3 million shoppers, and almost 400 employees continue to rate us as one of the most loved and trusted fintechs out there, with an NPS of 87%, a Trustpilot rating of 4.7/5, and a Glassdoor rating of 4.1/5.
About the role
🤓
We’re looking for a
Senior Product Builder
who wants to own product problems, not just engineering tasks.
You’ll work across the full lifecycle of B2B initiatives:
understand → shape → build → ship → measure → iterate
This is not a frontend or backend-specific role. Our main stack is Ruby on Rails and React, but we care more about strong engineering fundamentals, product judgment and the ability to work across the stack when needed.
You won’t receive a perfectly specified backlog. You’ll be expected to help create the work: understand merchants and the business, challenge assumptions, work through ambiguity and decide with the team what is worth building.
How we build at seQura
🤖
AI-assisted development is how our engineers work every day. We use AI agents to think through problems, write, review and iterate on code, and we're looking for engineers who already work this way, or are actively making the shift.
What matters to us isn't whether you know the syntax and idioms of your preferred programming language or tech stack by heart. It's whether you understand the problem you're solving, can explain the business logic behind it, and own every line you ship, no matter who (or what) wrote it first.
AI helps you move faster, challenge assumptions, explore different approaches and improve your solutions. But knowing which questions to ask, making sound technical and product decisions, and taking responsibility for the outcome is always up to you.
Our technical interviews reflect this approach: you'll use your own AI tools, and we'll ask you to walk us through your solution, both the business reasoning and the code.
If you're only interested in technical challenges without engaging in the product decisions behind them, or you'd rather not work with AI, this probably isn't the right role for you.
About the Merchant Experience team
🧩
We build the B2B product experiences that help merchants manage and grow their business with seQura.
The team owns merchant-facing products and the platform behind them, including order management, analytics, self-service capabilities, growth initiatives and platform features used by other B2B teams.
We are a small team of senior Product Engineers and a Product Designer, with
no dedicated Product Manager by design
.
Engineers are expected to contribute beyond implementation: understanding problems, shaping opportunities, making product and technical decisions, shipping solutions and checking their outcomes.
Initiatives are led by engineers who take ownership of a problem, gather context, define the hypothesis and success criteria, shape the work, drive delivery and follow up after launch.
AI-assisted development is part of our daily workflow. As implementation gets faster, we expect engineers to spend more of their judgment on
what to build, why it matters and what we learn from it
.
What challenges you'll be solving 🚀
Own product initiatives end-to-end, from problem understanding to outcome validation.
Act as Champion for initiatives: gather context, define hypotheses and success criteria, shape the work and drive it forward.
Work directly with merchants, business stakeholders, Product Design and other engineering teams when needed.
Build and operate production software across backend and frontend.
Make pragmatic product and technical decisions with incomplete information.
Use data, feedback and experiments to decide whether to iterate, change direction or stop.
Contribute to evolving Merchant Portal into a platform other B2B teams can build on.
Use AI throughout your workflow, including exploration, implementation, testing, debugging and learning unfamiliar systems.
What to expect in the next 90 days
🏁
Month 1
Learn the B2B domain, Merchant Portal, codebase and current initiatives. Shadow a Champion, meet key stakeholders and start contributing.
Month 2
Own a small initiative with support from the team, from understanding the problem to shipping it.
Month 3
Act as Champion for an initiative: frame the problem, define the hypothesis and success criteria, ship a solution and check the outcome.
What you’ll need 🤝
Must have:
7+ years of experience building production software.
Strong software engineering fundamentals.
Experience owning work beyond implementation.
Comfortable working across backend and frontend when needed.
Comfortable working with ambiguity and incomplete information.
Strong product and customer curiosity.
High autonomy, ownership and accountability.
Comfortable working directly with stakeholders and other teams.
Experience using AI meaningfully in your software development workflow.
Strong written and verbal communication skills in English.
Nice to have:
Experience with Ruby on Rails and/or React.
Strong full-stack experience.
Experience building platforms or capabilities used by other teams.
Experience with product discovery, experimentation or success metrics.
Spanish fluency.
What we offer 😎
We have a strong and sustainable foundation, where we provide a secure and reliable workplace. You have the freedom and trust to make the best contribution possible.
One of our most valued strengths by our employees is our fellowship and supportive culture, which fosters a sense of belonging by working closely with our values. With us, you will have challenging projects to work on and push your skills and knowledge.
In addition, we are very proud of the unique office we have, which offers a comfortable and inspiring environment to work in with everything you need.
23 vacation days + 2 days of free disposal per year.
Flexible compensation plan for transportation, restaurants, and kindergarten with Cobee.
Health insurance discounts
Flexible working hours.
A personal budget for professional development.
Hybrid or fully remote work.
Office workshops and meet-ups to encourage community participation and career growth.
Moreover, we have a
Wellness Program
that embraces a holistic approach by covering 6 areas (occupational, physical, financial, emotional, social, and environmental consciousness). Each area will include a variety of activities, and you'll be able to choose from 34 different activities that best meet your needs to configure a plan that best works for you.
Which are the next steps?
🙌
Interview with our People Team.
Technical take-home challenge.
Live peer review of the challenge.
Meet the team.
We kindly ask that you submit your
CV in English,
as it is the official language of our community.
We promote equal opportunity to all, regardless of age, color, gender identity, medical condition, physical or mental disability, race, religion, sexual orientation, or any other characteristic. We have an inclusive environment, and respect is above all.
Do you want to be part of the change? Join us!👇
Location: New York HQ
Workplace: OnSite
ABOUT AVOCA
Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers.
We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 170+ employees in under two years across our NYC headquarters and Santa Barbara office.
In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact.
ABOUT THE ROLE
We’re hiring Avoca’s first dedicated Content Lead to build our content function from the ground up and make Avoca the trusted source for how home services businesses grow and use AI.
You’ll own how Avoca earns attention and gets discovered — from how we show up across Google and AI search to the customer stories, original research, and points of view that shape how the home services market thinks. Your work will help Avoca show up when buyers are actively looking for answers while giving home services leaders a reason to follow, trust, and engage with us before they enter a sales process.
This is a highly hands-on role. You’ll set the strategy and drive content from idea through research, creation, distribution, and measurement. You’ll interview customers and subject-matter experts and turn Avoca’s expertise, data, and customer results into content that’s useful, compelling, and worth people’s attention.
You’ll use AI to increase the speed and scale of the content operation while maintaining a high bar for originality, accuracy, and quality. Above all, you’ll approach content as a growth engine — thinking beyond traffic and engagement to how it creates and captures demand, supports campaigns, and drives qualified pipeline.
You’ll report directly to the Head of Growth and work closely with Product Marketing, Brand, and Sales.
WHAT YOU’LL DO
- Build and own Avoca’s content strategy, identifying the questions, topics, stories, and points of view we should own based on customer needs, competitive whitespace, and revenue potential
- Grow Avoca’s visibility across Google and AI search by mapping how buyers look for answers, creating authoritative content, and strengthening our presence across the sources AI answer engines trust and cite
- Own and execute the content program end to end—researching, interviewing, writing, and editing high-intent pages, guides, customer stories, original research, lead generation assets, and social content
- Turn content assets into demand generation campaigns across multiple channels (e.g., search, paid email, outbound)
- Define and track performance across search and AI visibility, qualified traffic, conversions, opportunities, and influenced pipeline
- Build AI-first workflows that accelerate research, creation, optimization, repurposing, and distribution without compromising originality, accuracy, or editorial quality
WHAT YOU’LL BRING
- 5+ years of experience in content marketing, organic growth, or a related role, ideally at a fast-growing B2B technology company
- A portfolio of excellent work and a track record of building content programs that generate qualified traffic, conversions, and pipeline
- Strong, current knowledge of SEO and AEO/GEO, including how companies earn visibility and citations across AI search
- Exceptional writing, interviewing, and narrative skills, with the ability to find a compelling angle and make complex ideas clear and engaging
- Strong editorial judgment: you can distinguish genuine insight from generic content and turn rough ideas into work that is credible, useful, and distinctively Avoca
- Experience creating content across the buyer journey, from high-intent organic pages to customer stories, original research, and other authority-building content
- Strong commercial and analytical instincts, including an understanding of demand generation and the ability to use performance data to improve results
- Deep fluency with AI tools and a track record of using them to materially increase the quality, speed, and volume of content
WHO YOU ARE
- You have a strong instinct for what makes a story worth telling and know how to draw differentiated insights and proof points out of customers and subject-matter experts
- You’re a zero-to-one builder who is energized by creating the strategy, standards, workflows, and measurement for a new content function
- You’re commercially curious. You want to understand why customers buy, what prevents them from buying, and how content can create momentum throughout the buyer journey
- You think about distribution and conversion from the beginning, not after something is published
- You’re AI-native and constantly redesigning how you work to produce better content faster without accepting generic output, weak reasoning, or unsupported claims
- You stay ahead of how AI answer engines are changing buyer behavior, content discovery, and distribution—and translate those shifts into Avoca’s approach
- You combine high standards with speed, knowing when to refine, when to ship and learn, and where your effort will have the greatest impact
- You’re high-agency, resourceful, collaborative, and excited to work in person in NYC with an ambitious team
BONUS POINTS
- Experience marketing to SMB or mid-market buyers in a high-velocity sales motion
- Experience in vertical SaaS, home services, or another industry-specific market
- Hands-on experience with AI-search, SEO, and content tools such as Profound, Semrush, Google Search Console, or GA4
- Experience turning proprietary data or original research into content that earns attention, links, and citations
- Experience creating video-first customer stories or translating written ideas into compelling video content
BENEFITS
- Comprehensive medical, dental, and vision insurance
- Company-sponsored 401(k) through Vestwell
- Flexible PTO plus U.S. federal holidays
- Company-wide off-sites
- Daily in-office lunch through Parkday
- Monthly wellness stipend
- Dinner covered when working late
- Commuter benefits and late-night rideshare
- Standing desks and workspace accommodations available on request
- All core tools and software provided
Compensation: The expected base salary for this role is $160,000-$210,000 with final compensation based on experience, skills, and qualifications determined during the interview process. Avoca’s total compensation package includes base salary, bonus, equity, and a comprehensive suite of benefits and perks. Our Recruiting team will share the full details as you progress through our hiring process.
WHY AVOCA
At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.
Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Location: United States; Austin; Phoenix; Seattle; Chicago; California; Denver
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why this role?
As an Account Executive at Cohere you will have ownership of the full sales cycle - from identifying leads to closing deals, with State, Local and Higher Education customers in the Western region of the United States.
In this role you will be focussed on business development activity within the government departments and agencies at the state and local level, as well as within higher education within your territory..
We’re looking for an approachable and compelling communicator who loves working with SLED customers to uncover their needs and feels comfortable developing tailored value propositions around how Cohere’s platform can help them drive better citizen outcomes. You’ll lay the foundation for Cohere’s growth by owning your territory and collaborating with teammates across Customer Success, Sales Development, Marketing, and Sales Engineering. You’ll be the voice of the field and help our Product and Engineering teams prioritize the Cohere roadmap with customer-centric care. In this highly self-directed role, you will thrive in a quickly evolving environment.
As an Account Executive, you will:
- Drive net-new customer acquisition through targeted outbound activity, senior leader engagement, and relationship building across SLED organizations.
- Develop and execute a sales plan and prioritization for the SLED market in your territory, identifying pathways and partners to scale growth regionally.
- Act as a trusted advisor and thought partner to SLED customers and prospects by understanding their goals and shaping AI solutions that deliver measurable value
- Work closely with channel and local partners, particularly Distributors and VARs as well as major system integrators to scale outreach, accelerate adoption, and maximize customer success
- Leverage senior-level relationships with executives and government decision-makers to drive strategic opportunities and long-term partnerships
- Collaborate with Product and Engineering teams on strategic efforts to deliver enterprise and public-sector solutions
- Partner with SDRs and Marketing to drive top-of-funnel activity and overall territory growth
- Own the full sales cycle; including discovery, technical and business validation, proof-of-concept, procurement, and deal close within a team-selling environment
You may be a good fit if you have:
- 5+ years of direct public sector sales experience in the SLED Market, with a proven track record of closing $2M+ annual quotas.
- Deep knowledge of SLED procurement cycles and decision-making processes, how to work with resellers, VARs and distributors.
- Established regional network, including state and local departments and agencies, prime contractors, and industry associations.
- Experience selling SaaS, AI/ML, or enterprise software solutions to government clients.
- High tolerance for ambiguity, you are both a strategist and a hands-on operator capable of building a market from the ground up
- Strong organizational skills, with the ability to manage multiple internal and external stakeholders across fast-moving deals
- Creativity and strong technical acumen to structure unique, mutually beneficial partnerships
- Excellent communication skills, you listen deeply, understand what matters to senior decision-makers, and confidently present to both technical and non-technical audiences
- Preference given to candidates within California, Texas, Washington, Arizona and Colorado with willingness to travel (25-35%).
Cohere is committed to fair and transparent pay practices. The salary range listed for this role reflects the expected base compensation. Actual compensation offered will be determined by factors such as location, level, job-related knowledge, skills, education, and experience.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
About PFM
Prop Firm Match Global FZCO is a platform for discovering, comparing, and selecting top proprietary trading firms. The team is fully remote and values ownership, clear communication, and practical impact.
About the department
Customer Experience team supports traders with issues, questions about firms, promotions, loyalty rewards, and payouts via Intercom, Discord, and email, ensuring fast and quality responses.
About the role
Deliver timely, accurate, and empathetic support enabling traders to confidently use Prop Firm Match while maintaining trust with customers and partner firms.
Performance objectives
Objective 1 - Deliver exceptional customer experience:
— Respond to customer inquiries across Intercom tickets, Discord, and email.
— Review and resolve customer issues end to end.
— Tailor tone and approach to each customer's situation without sacrificing accuracy.
Objective 2 - Maintain operational excellence:
— Prioritize incoming tickets and follow established workflows.
— Document cases and keep customer records up to date.
— Escalate issues to the right team when outside scope.
Objective 3 - Ensure information accuracy:
— Verify offers, promo codes, and loyalty program submissions before responding.
— Stay current on firm rules, payout information, and policies.
— Keep FAQs and internal documentation accurate and current.
Objective 4 - Support continuous improvement:
— Report bugs and flag recurring issues to Product and Development.
— Suggest workflow improvements.
— Contribute to knowledge base updates and AI training data.
What we look for
Must have:
— Minimum 2 years of customer support or client-facing experience, ideally remote and high-volume.
— Strong written communication, clear and empathetic to non-technical customers.
— Hands-on experience with Intercom or similar helpdesk/ticketing platform.
— High attention to detail verifying specifics before responding.
— Strong time management to meet response and handling time targets without sacrificing quality.
— Comfortable investigating and troubleshooting independently before escalating.
— Professional, accountable, collaborative, works well across teams without heavy oversight.
— Available to work CET-aligned hours in a fully remote, async-first environment.
Nice to have:
— Familiarity with proprietary trading firms or prop trading industry.
— Experience using AI-assisted support tools (e.g., Intercom Fin AI).
— Experience managing or responding to public reviews (e.g., Trustpilot).
— Background in fintech, SaaS, or fast-paced digital consumer platforms.
Compensation
Up to $800 - $1,300 USD per month gross.
Location & work setup
Remote worldwide with strong overlap with CET hours.
Full-time employment.
Hiring stages
— Application screening
— Video intro + role fit questionnaire (async)
— Discovery HR interview
— Real-world task based on PFM support scenarios
— Professional interview with Head of Customer Experience
— Peer & values conversation
— Informal conversation to align expectations
— Formal written offer
— Reference check before formal offer
Additional notes
Candidates not meeting every qualification but confident in excelling are encouraged to apply.
Equal opportunity employer welcoming diverse backgrounds.
Familiarity with prop trading industry and PFM mission is valued.
Candidates with experience in related areas like trading operations, customer success, compliance, support, partnerships are invited to join Talent Pool for future roles.
Location: United States
Who we are:
Action1 is an autonomous patch management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes, it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party application patching, Action1 helps organizations eliminate routine work, reduce ransomware and security risks, and protect the digital employee experience. It provides real-time vulnerability assessment and remediation across remote and on-site endpoints without requiring a VPN, while peer-to-peer patch distribution reduces bandwidth use on local networks.
In 2026, Action1 was recognized as the fastest-growing founder-led cybersecurity company in America on the Inc. 5000. Action1 is led by industry veterans Alex Vovk and Mike Walters, American entrepreneurs who founded Netwrix, which has grown into an industry-leading, multibillion-dollar cybersecurity company.
Introduction:
Action1 is transforming endpoint security for modern IT teams. As we continue our evolution from SMB to enterprise, we are hiring a high-performing Account Executive to drive new business across state, local, and education accounts in
Wisconsin and Iowa.
This is a quota-carrying, full-cycle hunter role focused on creating new opportunities within a designated territory. The successful candidate will leverage their existing knowledge and relationships within the SLED market to generate demand and open doors with IT and security leaders.
We are looking for someone who already understands how the public sector purchases cybersecurity and IT infrastructure. This includes longer sales cycles, multiple decision-makers, technical validation, security reviews, procurement requirements, reseller relationships, and budget cycles.
This is not a relationship-only SLED role or a reactive RFP position. We need someone who can build pipeline, recognize high-value opportunities, run strong discovery, manage technical evaluations, and close business in a high-growth, remote-first SaaS environment.
Responsibilities
Drive SLED Revenue Growth:
Own a defined U.S. SLED territory and meet or exceed quota through disciplined territory development, pipeline generation, and deal execution.
Create New Opportunities:
Identify target accounts, conduct direct outbound prospecting, and build relationships with public-sector IT and security leaders.
Build and Maintain Pipeline:
Generate pipeline through outbound activity, customer referrals, partner relationships, events, and strategic account planning.
Manage the Full Sales Cycle:
Lead opportunities from prospecting through discovery, stakeholder alignment, technical validation, procurement, negotiation, and contract execution.
Sell to IT and Security Leaders:
Engage IT Directors, CISOs, CIOs, Infrastructure Directors, SysAdmins, security teams, procurement stakeholders, and executive decision-makers.
Navigate SLED Buying Processes:
Manage multi-stakeholder sales cycles, RFPs, security reviews, procurement workflows, cooperative purchasing, contract vehicles, and reseller-led motions.
Develop Partner Relationships:
Build relationships with reseller representatives and other partners who can provide introductions and help uncover opportunities.
Prioritize High-Value Opportunities:
Recognize where meaningful revenue potential exists and focus time and resources accordingly.
Partner with Solutions Engineers:
Collaborate with pre-sales and technical resources to support discovery, demonstrations, evaluations, and technical validation.
Execute Account Expansion Strategy:
Identify upsell and cross-sell opportunities within existing SLED customers to support long-term growth and retention.
Maintain Sales Discipline:
Keep forecasts, opportunity details, next steps, and account activity accurate in Salesforce.
Share Market Intelligence:
Provide feedback on customer priorities, competitive activity, procurement trends, and territory-specific opportunities.
Operate with Ownership:
Work independently in a remote-first environment while collaborating with Sales, Marketing, Channel, Product, Customer Success, and Sales Leadership.
Requirements
Proven quota-carrying experience selling cybersecurity software into state, local, and education accounts in the states of
Wisconsin and Iowa.
Established relationships and strong market knowledge within a defined SLED territory, including familiarity with relevant customers, resellers, partners, and procurement channels.
Proven success operating as a hunter and generating new pipeline through direct outbound prospecting, cold outreach, referrals, partner relationships, and territory development.
Demonstrated ability to identify target SLED accounts, open new relationships, create demand, and develop opportunities without waiting for formal RFPs.
Experience managing full-cycle, multi-stakeholder SLED sales processes from initial outreach through close.
Strong understanding of public-sector procurement, including RFPs, cooperative purchasing, contract vehicles, reseller-led sales, security reviews, and government budget cycles.
Experience selling cybersecurity, endpoint management, patch management, vulnerability management, EDR, MDR, IAM, IT operations, infrastructure, or closely related technical solutions.
Experience engaging IT Directors, CISOs, CIOs, Infrastructure Leaders, SysAdmins, security teams, procurement stakeholders, and technical buying committees.
Proven success owning and closing complex deals with an average deal value of at least $30,000.
Demonstrated ability to evaluate and prioritize opportunities based on customer need, revenue potential, and likelihood of success.
Excellent discovery, consultative selling, negotiation, account planning, and relationship-building skills.
Strong forecasting discipline and consistent Salesforce hygiene.
Ability to operate independently, maintain consistent outbound activity, and create structure within a developing territory.
Comfortable working in a high-growth, fast-paced, remote-first environment.
Available to begin as soon as possible based on business needs.
Benefits
A collaborative environment encouraging you to own your domain and implement best practices
Stable income, benefits, flexible working hours, and opportunities for promotion.
Friendly and professional peers, eager to help and help you grow.
A multitude of interesting challenges and opportunities.
Задачи:
— Отвечать за продуктовую стратегию и развитие своего направления.
— Формировать roadmap на квартал и год, определять приоритеты и ожидаемый эффект инициатив.
— Находить точки роста через анализ продуктовых метрик, пользовательского поведения, исследований и обратной связи.
— Формулировать и проверять продуктовые гипотезы.
— Проводить discovery: CustDev, анализ пользовательских сценариев, конкурентов и рынка.
— Определять MVP, управлять scope и принимать решения о том, что не делать.
— Приоритизировать backlog с учётом влияния на пользователя, бизнес-эффекта, стоимости реализации и рисков.
— Совместно с аналитиками определять метрики успеха и оценивать результат запусков.
— Проектировать и проводить A/B-тесты и другие продуктовые эксперименты.
— Ставить задачи дизайну, аналитике и разработке, формировать требования и acceptance criteria.
— Работать с engineering-командой на всём цикле delivery: декомпозиция, планирование, dependencies, blockers, сроки и риски.
— Принимать решения по продукту на основании данных, исследований и бизнес-контекста.
— Взаимодействовать со смежными продуктовыми командами и ключевыми stakeholders.
— Представлять продуктовые решения и результаты руководству.
Требования:
— От 2+ лет опыта в роли Product Manager / Product Owner в digital-продуктах.
— Опыт самостоятельного ownership продукта или крупного продуктового направления.
— Опыт полного продуктового цикла: discovery → prioritization → delivery → анализ результата.
— Умение работать с продуктовыми метриками: conversion, retention, engagement, revenue и другими метриками продукта.
— Опыт принятия решений на основе данных, а не только экспертной оценки.
— Опыт запуска новых продуктов или значимых функциональных изменений.
— Понимание принципов CustDev, JTBD, CJM и работы с пользовательскими исследованиями.
— Опыт формирования roadmap и приоритизации backlog.
— Умение оценивать impact инициатив и аргументировать продуктовые решения.
— Опыт работы с кросс-функциональной командой: разработка, аналитика, дизайн, маркетинг и бизнес.
— Понимание Agile-процессов и принципов работы Scrum / Kanban.
— Умение работать в условиях неопределённости и самостоятельно доводить инициативы от проблемы до результата.
Будет преимуществом:
— SQL на уровне самостоятельного анализа данных.
— Опыт работы с A/B-тестами и статистической оценкой экспериментов.
— Опыт работы с unit economics, pricing, LTV/CAC или P&L продукта.
— Опыт запуска продукта 0→1.
— Опыт масштабирования продукта после подтверждения product-market fit.
— Опыт B2C, B2B или платформенных продуктов с большой пользовательской базой.
— Понимание API, интеграций, клиент-серверной архитектуры и основных принципов работы backend/frontend.
— Опыт взаимодействия с несколькими командами разработки.
— Опыт менторинга Product Managers или лидерства без формального административного управления.
На интервью будут обсуждать:
— Какие продукты запускали и как принимали решения.
— За какие метрики и бизнес-результаты отвечали.
— Как находили и проверяли гипотезы.
— Как выбирали между альтернативами.
— Как приоритизировали инициативы.
— Как работали с разработкой и stakeholders.
— Какие решения не сработали и какие выводы из этого сделали.
Location: One Kattameya, Cairo
Workplace: onsite
We’re looking for a Senior Product Manager to own a product vertical end-to-end and turn customer needs, data, and business opportunities into products and experiences that make a real impact. You’ll have the opportunity to work closely with Engineering, Data, and business teams, take ownership of your product’s performance, and play a key role in shaping Klivvr’s future product roadmap.
What you'll do:
Own the end-to-end product lifecycle, from discovery and ideation to launch, measurement, and continuous improvement.
Develop a strong 360° understanding of your product, including its customers, technology, data, and business drivers.
Proactively identify and shape new product opportunities using customer insights, data, and business needs — not just respond to incoming requests.
Define and track product KPIs, connecting product decisions to measurable business outcomes such as revenue, engagement, and efficiency.
Partner closely with Engineering, Data, and business teams to prioritize, build, launch, and iterate.
Lead feature-level cost and revenue analysis to support smarter product decisions.
Contribute to shaping Klivvr’s 2027 product roadmap and long-term product strategy.
Mentor other Product Managers and help build a strong product-led culture across the organization
To succeed in the role, you’ll need to have:
5+ years of Product Management experience, with ownership of meaningful business outcomes, product performance, or a product P&L.
Experience in fintech or consumer-facing digital products.
A track record of identifying and driving product opportunities proactively, rather than simply executing requirements.
Strong analytical skills and the ability to work with data to make informed product decisions.
Experience working closely with Engineering and Data teams in an agile environment.
Strong communication and stakeholder management skills, with the ability to influence and bring different teams together.
A commercial and strategic mindset, with a genuine interest in understanding how products create value for both customers and the business.
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Professional Services Technical Architect at GitLab, you'll lead the technical direction of customer engagements from early scoping and discovery through delivery. You'll design high-level architectures and implementation plans for GitLab infrastructure and functionality, and you'll make sure deliverables align with customer requirements and the Statement of Work (SOW). You'll coordinate and guide implementation work across GitLab Professional Services and partner consultants, support customers deploying GitLab in cloud and on-premises environments using tools like Terraform, Ansible, and the GitLab Environment Toolkit, and perform migrations to GitLab using Congregate. You'll provide DevOps and DevSecOps consulting and best practices, contribute reusable collateral such as documentation, delivery kits, and training materials, and share product release updates to help the team deliver consistent outcomes. This role combines deep technical expertise with customer-facing leadership in GitLab's remote, asynchronous, and values-driven environment.
What you'll do
Designing and delivering GitLab reference architecture implementations for both self-managed and cloud environments, using infrastructure as code practices.
Leading source code management and CI/CD migrations to GitLab, including large-scale enterprise moves using Congregate.
Building repeatable delivery kits, documentation, and enablement materials that help Professional Services and partners deploy and adopt GitLab best practices.
Lead the full technical delivery lifecycle for GitLab Professional Services engagements, from early scoping and technical discovery through implementation and handoff.
Produce high-level and detailed technical designs for GitLab infrastructure and functionality, ensuring deliverables align with customer requirements and expectations.
Evaluate and communicate scalability and security considerations (including compliance constraints) in proposed GitLab reference architectures and implementation plans.
Deploy and configure GitLab in customer environments, including on-premises and major cloud providers, using Terraform, Ansible, and the GitLab Environment Toolkit (GET) aligned to reference architectures.
Plan and execute source system migrations to GitLab using Congregate, partnering closely with customer stakeholders to reduce risk, protect data integrity, and minimize downtime.
Provide DevOps and DevSecOps consulting and best-practice guidance, including advising on internal frameworks such as the Delivery Governance Framework (DGF) and GitLab Flow.
Coordinate and oversee implementation work across GitLab team members, partners, and customer points of contact (POCs), ensuring clear asynchronous communication and decision capture, effective execution, and high-quality outcomes.
Mentor Professional Services and partner consultants by contributing documentation, delivery kits, and training materials, and by leading enablement sessions on how to deliver and position service offerings.
Maintain and improve delivery automation assets with an emphasis on code cleanliness, maintainability, and appropriate unit/integration testing.
Support scoping and Statement of Work (SOW) creation with Professional Services Engagement Managers, stay current on monthly GitLab releases, and help Regional Delivery Managers with technical vetting and staffing assessments while maintaining a 55% billable utilization.
Review and provide input to Professional Services training materials and presentations.
Develop case studies, presentations, design documentation, and best-practice methodologies.
Work closely with customer project teams to ensure accurate task-level articulation of work required.
What you'll bring
Strong written and verbal communication skills, including the ability to lead technical discussions with customers and partners and communicate risks/trade-offs clearly in an asynchronous environment.
UK remote based role.
Up to 50% travel at times.
Demonstrated experience delivering two or more of the following consulting services: source code management migration, cloud architecture, DevOps engineering, or continuous integration and continuous delivery (CI/CD) consulting services.
Enterprise software development experience, with the ability to translate requirements into clear technical designs and implementation plans.
Progressive DevOps platform experience, including designing and implementing reliable, scalable systems with clear performance and security trade-offs.
Hands-on experience deploying and managing infrastructure in cloud providers and on-premises environments, including using tools such as Terraform and Ansible.
Ability to write clean, maintainable automation/integration code (e.g., Terraform modules, Ansible roles, scripts) and validate changes with appropriate testing and code review.
Experience performing migrations to GitLab, including using Congregate or similar migration tooling.
Working knowledge of data consistency and integrity concepts (e.g., ACID properties) and how they impact migration design and performance trade-offs.
Strong problem-solving, decision-making, organizational, and time management skills, with the ability to manage multiple priorities with minimal supervision.
Comfort working in a remote, asynchronous environment, using documented decisions (e.g., issues, proposals, and runbooks) to keep work unblocked across time zones while collaborating effectively across GitLab team members, partners, and customer stakeholders.
Bachelor's Degree in Information Technology, Computer Science, or other advanced technical degree, or equivalent experience. #LI-CM1
About the team
The Professional Services Technical Architect is part of GitLab's Professional Services organization. We partner with customers who are transitioning to GitLab, expanding how they use an existing GitLab installation, or planning complex upgrades to their infrastructure and processes. Our team brings a diverse set of skills across GitLab deployment, maintenance, and day-to-day usage, along with deep technical knowledge of adjacent tools and platforms. Working closely with Engagement Managers, partner consultants, and customer stakeholders, we focus on delivering high-quality outcomes, sharing best practices, and helping customers realize faster time to value from their GitLab investment. We operate in GitLab's remote, asynchronous environment and rely on clear documentation and transparent communication to collaborate effectively.
This role models skills and behaviour aligned with GitLab Values and typically reports to the Regional Delivery Manager. As a Professional Services Technical Architect, you will work more independently than an associate consultant, leveraging deep technical expertise to drive customer outcomes.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Задачи:
— Управление проектами по развитию платформы МФО;
— Проведение Discovery, анализ бизнес-потребностей и участие в формировании продуктовой стратегии;
— Анализ CJM, выявление точек роста и формирование инициатив по развитию продукта;
— Формирование и приоритизация бэклога команды;
— Сопровождение интеграций с внутренними и внешними сервисами.
Требования:
— Опыт работы Product Owner от 3 лет с опытом управления backend-проектами или платформенными продуктами;
— Понимание микросервисов, интеграций, REST API, HTTP, JSON, Camunda;
— Опыт проведения Discovery и проработки новых продуктовых инициатив;
— Опыт построения CJM, User Flow и использования их при проектировании новых сервисов и оптимизации процессов;
— Опыт взаимодействия с командой разработки, управления бэклогом и постановки задач разработчикам;
— Опыт написания функциональных требований, User Story и критериев приемки.
Будет преимуществом:
— Знание SQL на базовом уровне;
— Опыт работы с Postman и Swagger.
Условия:
— Официальное трудоустройство по ТК РФ;
— Гибкий формат работы: возможность удалённо или в офисе в Москве (м. Технопарк);
— Расширенная программа ДМС со стоматологией или компенсация расходов на спорт;
— Линия психологической поддержки;
— Врач в офисе и массажные кресла для сотрудников в Москве;
— Бесплатные посещения фитнес-клуба А-sport на ст. м. Технопарк;
— Корпоративная программа профессионального обучения совместно с Альфа Групп;
— Возможность участия в профильных конференциях;
— Онлайн-библиотека;
— Карьерное развитие и программа наставничества;
— Корпоративные мероприятия и тимбилдинги онлайн и оффлайн;
— Подарки к праздникам и материальная помощь по особым случаям;
— 3 дня 100% оплачиваемых day off в году.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Professional Services Technical Architect, Security at GitLab, you'll lead the design and implementation of secure enterprise solutions for Professional Services clients across AMER. You'll assess complex security architectures, guide security tool and CI/CD migrations, including legacy tools such as Jenkins, and implement GitLab security capabilities to help customers meet compliance frameworks such as NIST 800-53, ISO 27001, and SOC 2. This role requires depth in secure reference architecture design across cloud security, identity management, vulnerability management, and deployment choices such as GitLab SaaS and Self-Managed, as well as the judgment to translate that depth for engineering and executive audiences.
Working closely with Professional Services Engineers, Engagement Managers, and Program Managers, you'll provide technical leadership throughout the Professional Services engagement lifecycle, from pre-sales security scoping through delivery and enablement.
What you'll do
Design and lead secure GitLab solution implementations for Professional Services client engagements, including security risk assessments and threat modeling.
Advise customers on GitLab SaaS, Self-Managed, and Dedicated architecture choices in light of their security and compliance requirements.
Lead technical discovery to understand customer security, compliance, and infrastructure needs, and use that insight to guide implementation plans and deliverables.
Lead migrations from legacy source code management and continuous integration and continuous delivery (CI/CD) tooling, including application security tools such as Snyk, Checkmarx, Veracode, SonarQube, and GitGuardian, to GitLab CI/CD and GitLab security scanners.
Support Professional Services Engagement Managers with security-related statements of work (SOWs), sales scoping, and pre-sales planning.
Coordinate security implementation work across cross-functional teams and share customer needs with GitLab Product teams to inform security features and roadmap decisions.
Mentor Professional Services and partner consultants, and create security-focused delivery kits, documentation, training materials, case studies, and enablement sessions.
Partner with Training, Support, Customer Success, and Professional Services Program Managers to plan and deliver engagements.
What you'll bring
Technical expertise
Experience delivering secure enterprise architectures across application security, cloud security, secure cloud infrastructure, and DevSecOps practices.
Experience migrating source code management and continuous integration and continuous delivery (CI/CD) platforms with security controls.
Experience advising on GitLab SaaS, Self-Managed, and Dedicated deployment tradeoffs for security and compliance needs.
Hands-on experience with configuration management and infrastructure as code tooling, including Ansible and Terraform.
Experience integrating security controls into CI/CD pipelines.
Deep knowledge of GitLab security scanning capabilities, including Advanced Static Application Security Testing (SAST), Dynamic Application Security Testing (DAST), Dependency Scanning, Secret Detection, and Container Scanning.
Experience migrating application security tooling, including Snyk, Checkmarx, Veracode, SonarQube, and GitGuardian, to GitLab Security Scanners.
Experience planning and executing security tool migrations, mapping findings between platforms, managing dismissed and accepted risk findings, and building migration validation frameworks.
Security and compliance
Knowledge of security frameworks and standards, including ISO 27001, NIST 800-53, SOC 2, GDPR, and FedRAMP.
Understanding of current security threats, including supply chain security, generative artificial intelligence (AI) and large language model (LLM) security risks, and zero-trust architecture.
Working knowledge of the OWASP Top 10 for LLM Applications and how these risks apply to AI-assisted development tools such as GitLab Duo.
Ability to communicate technical concepts, tradeoffs, and recommendations to technical and non-technical stakeholders.
Ability to work independently and collaboratively in an all-remote, asynchronous environment.
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$164,880
—
$277,560 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
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Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
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. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: New York City
Workplace: OnSite
About Pinecone:
Pinecone is the trusted AI knowledge company. Its trusted AI knowledge platform—including its Database, Nexus, and Marketplace products—power accurate, fast, and cost-effective AI applications for more than 10,000 customers and 1M developers worldwide. Pinecone's mission is to make AI knowledgeable. For more information, visit pinecone.io http://pinecone.io.
About the Team/Role:
This is intended to be an entry level role for new grads/early career professionals.
As an Associate Field Engineer, you'll work amongst our Customer Success and Solutions Engineering teams, building deep technical expertise and tooling to directly impact the core product and customer experience. You'll engage with technical stakeholders across the customer lifecycle, from helping prospects understand how Pinecone fits their architecture to guiding existing customers through implementation, optimization, and expansion. You'll collaborate closely with Sales, Product, and Engineering to scope solutions, troubleshoot complex issues, and surface customer insights that shape our product direction. Technical fluency, strong communication, intellectual curiosity, and an AI-first mindset are essential for this role.
Responsibilities:
- Serve as a technical point of contact for customers across their journey from evaluation to production, ensuring best practices and accelerating time-to-value.
- Deeply understand customer architectures, use cases, and requirements to influence our roadmap and devise solutions that unblock and advance their goals.
- Build resources to monitor customer health, proactively identifying opportunities to address risk and drive expansion.
- Troubleshoot issues and deliver high-quality technical support, developing a strong command of Pinecone's product and the broader AI/ML ecosystem.
- Build processes and capture knowledge to scale and automate support, success, and outreach initiatives.
- Partner with Sales on technical discovery, deliver product demonstrations, and contribute to proof-of-concept evaluations.
- Provide feedback and contribute as a developer to all elements of the customer experience—from tooling and integrations to documentation and internal workflows.
Requirements:
- BS in Computer Science or a related technical field or equivalent experience.
- Strong technical acumen with the ability to understand and explain APIs, cloud infrastructure, data pipelines, and enterprise software integrations.
- Ability to communicate complex technical concepts to both technical and non-technical audiences.
- Familiarity with the concepts of embeddings, similarity search, recommendation systems, and RAG.
- Thrives in a startup environment: resourceful, adaptable, and proactive in creating solutions.
- Proficiency in one or more popular programming languages (Python, JavaScript).
Bonus Points:
- Experience with Datadog or similar monitoring tools.
- Experience working with cloud platforms (AWS, GCP, Azure).
Perks & Benefits:
- Comprehensive health coverage including medical, dental, vision, and mental health resources
- 401(k) Plan
- Equity award
- Flexible time off
- Paid parental leave
- Annual Company Retreat
- WFH Equipment Stipend
All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
Location: Toronto, Ontario
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
🚀 THE ADVENTURE AHEAD
Step into the spotlight as a Senior Project Manager and steer enterprise-level implementations that transform how world-class organizations learn. You will serve as the strategic bridge between Docebo and our high-profile clients, ensuring seamlessly delivered onboarding experiences and maximum platform value. Working alongside an innovative, fast-paced team, your leadership will directly shape our client relationships, influence PMO process improvements, and drive impactful business outcomes globally.
⚡ THE DAY-TO-DAY
- Lead the Charge: Own the end-to-end customer relationship for complex enterprise implementations, acting as the primary point of contact and defining key stakeholder escalation paths.
- Architect the Roadmap: Collaborate with internal and external teams to define project scope, establish goals, and maintain rigorous, detailed project plans from initial discovery to final delivery.
- Drive Momentum & KPIs: Monitor project progress, manage resource allocation, and present actionable status reports, issue resolutions, and success metrics to key executive stakeholders.
- Cross-Pollinate & Align: Work in lockstep with Product, Development, and Partner teams to track technical feature progress and oversee third-party onboarding alignment.
- Master the Communication Flow: Host engaging alignment meetings, establish robust communication plans, and clear blocking issues proactively to keep every project on schedule.
- Empower Long-Term Success: Monitor customer enablement activities to ensure client teams are fully equipped to expand their use of Docebo long after onboarding wraps up.
- Steer the Partner Ecosystem: Provide program oversight and internal coordination for partner-led services and partners delivering Docebo onboarding.
🧠 YOUR SUPERPOWERS
- Enterprise PM Mastery: 5+ years successfully executing end-to-end software implementation and deployment projects for external client accounts.
- Methodology Expertise: Deep understanding of project management frameworks, paired with a proven track record of implementing scalable PM tools and processes across enterprise organizations.
- Technical Communication Fluency: Exceptional ability to translate complex technical concepts and bridge gaps between technical execution teams and executive-level business audiences.
- Risk & Priority Management: Strong instinct for anticipating risks early, establishing swift mitigation strategies, and driving decisions under tight timelines.
- Tool & Tech Savvy: Hands-on experience navigating platforms like JIRA to manage schedules, track deliverables, and keep engineering teams aligned.
- Wanderlust Ready: Flexibility and willingness to travel up to 15% of the time to engage with clients face-to-face.
🌟 BONUS POINTS
- Domain Authority: Prior expertise navigating the LMS (Learning Management System) or HCM (Human Capital Management) landscape.
- Agile Startup Mindset: Previous success thriving in fast-scaling SaaS or early-stage technology environments.
- Team Builder: Passion for mentoring junior project managers and actively enhancing PMO standards and workflows.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: United States; Canada
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
As the Senior Director of Solutions Architecture for the Americas at Cohere, you will own the US and Canada commercial Solutions Architecture function. You will lead the team that turns enterprise interest in agentic AI into deployed, production systems, and you will be accountable for the technical win in the most competitive AI market in the world. The United States and Canada are our largest commercial opportunity, and this seat owns how we win them.
You will take an established, distributed team of strong technical people and raise what it can do — setting the bar and establishing the operating rhythm that lets a team of generalists run consistent, industry-fluent plays at enterprise scale. You will set direction for the function, sit on the Solution Architecture leadership team alongside the regional leaders for EMEA and Asia Pacific, and contribute to company-wide decisions with your peers across Sales, Product and Engineering.
IN THIS ROLE, YOU WILL:
- Lead and Scale the Organization: Build, coach and develop a high-performing Solutions Architecture organization across the US and Canada, and grow the senior technical talent within it.
- Own the Technical Win: Be personally accountable for the technical outcome of the region’s most strategic pursuits, and be in the room for the ones that decide the year.
- Own the US Market: Lead how Cohere positions, proves and sells into US enterprises — our largest commercial opportunity, and the market this seat is measured on.
- Extend Our Reach: Grow the share of the region’s pipeline the team is technically leading, and make sure we are engaged early on the opportunities that matter most.
- Own the Number with Sales: Partner with regional Sales leadership as a co-owner of the region’s number, not as a support function to it.
- Set Direction for the Function: Define the vision, strategy and operating model for Americas Solutions Architecture, and hold your leaders accountable for delivery and execution against it.
- Build Repeatable Solution Practices: Establish scalable solution-selling methodologies, industry playbooks, executive narratives, business cases and technical delivery frameworks that improve consistency and win rates.
- Architect Enterprise AI Solutions: Guide customers in designing secure, scalable, production-ready agentic AI solutions across cloud, hybrid, VPC and on-premises environments.
- Shape Product Direction: Partner closely with Product and Engineering to translate customer feedback and market needs into platform improvements and roadmap priorities.
- Attract Talent to Cohere: Bring senior technical field talent with you and continue to attract it. Building the bench is part of the job, not a consequence of it.
KEY RESPONSIBILITIES:
- Lead and develop the Americas commercial Solutions Architecture team through coaching, hiring, performance management and career development.
- Partner with regional Sales leadership to pursue and close strategic enterprise opportunities across financial services, healthcare, energy, technology and other key verticals.
- Own the region’s technical coverage model, and ensure the team is engaged early and consistently on the opportunities that matter most.
- Lead executive workshops, discovery sessions, solution presentations and technical deep dives with C-suite and senior customer stakeholders.
- Develop business cases, solution architectures, implementation roadmaps and technical proposals that align customer objectives with Cohere’s platform.
- Guide customers through the deployment of enterprise AI solutions, ensuring scalability, security, governance and operational readiness.
- Create repeatable solution assets, industry playbooks and best practices that enable the team to consistently deliver high-quality customer engagements.
- Collaborate cross-functionally with Product, Engineering, Sales and Customer Success to ensure alignment between customer needs and platform evolution, and contribute to decisions that reach beyond your own function.
- Serve as the voice of the field by capturing customer feedback and competitive insights that influence product strategy.
- Own and report on the region’s operational and commercial metrics, including technical win rates, pipeline health, coverage and team performance.
WHAT WE’RE LOOKING FOR:
- Leadership Experience: 15+ years in Solutions Architecture, Solutions Engineering, Technical Consulting or Enterprise Architecture, including 7+ years leading customer-facing technical teams, and a record of developing people into senior and leadership roles.
- People Leadership: A proven record of hiring, coaching and developing high-performing Solutions Architecture or Solutions Engineering teams, and of building or transforming an organization rather than inheriting a healthy one.
- Executive Presence: You command a room. You are credible in front of a CEO and their business leaders, the people who own the problem and the budget, and equally credible in front of a Chief Information Officer, a Chief AI Officer or a Chief Information Security Officer. You can move between the business case and the architecture without losing either audience.
- Hands-On Technical Credibility: You are technical enough to be believed by a strong engineering bench. You work with models and agents yourself, you can pressure-test your team’s architecture, and you can be the most useful person in a design conversation when it matters. This is a player-coach seat, not an overlay.
- Commercial Acumen: A demonstrated ability to partner with enterprise Sales leadership, influence strategic deals, and articulate business value to executive stakeholders. You have carried a number and can point to deals you personally moved.
- Consulting Mindset: Experience leading complex enterprise solution engagements, developing business cases, implementation plans and executive-ready recommendations.
- Technical Expertise: A strong understanding of modern AI architectures, including large language models, agentic systems, retrieval, enterprise integrations, cloud platforms, hybrid and on-premises deployments, security and governance.
- Enterprise Experience: Experience designing and delivering enterprise technology solutions in complex, regulated or large-scale environments.
- Cross-Functional Influence: A record of contributing to decisions beyond your own function, and of working effectively with Product and Engineering leadership.
PREFERRED QUALIFICATIONS:
- Experience building or turning around a regional technical field organization, and evidence of what changed as a result.
- Background in enterprise AI, cloud, or data platform companies, or applied AI consulting organizations.
- Experience supporting customers in regulated industries such as financial services, healthcare, energy, or the public sector.
- Experience building repeatable solution-selling methodologies and helping generalist technical teams operate at a consistently high level.
- A network of senior technical field talent you can attract to Cohere.
- Experience operating in high-growth environments where speed, ownership and cross-functional collaboration are critical.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
As Notion’s product surface expands, we need a builder-teacher who can turn new capabilities into technically accurate education that helps customers confidently build with Notion. In this role, you’ll explore Notion’s newest capabilities, teach by showing, and ship as the product evolves. You’ll be the technical face of Notion Academy: leading workshops, recording walkthroughs, and building implementation guides.
This role is based in New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Expand Notion’s technical education library. Author technically rigorous Academy content, implementation guides, and Help Center resources that make our most complex capabilities easier to understand and adopt.
- Become a trusted voice for Notion Academy. Teach customers through video, live webinars, and workshops, demonstrating real workflows and solving problems in real time.
- Build with Notion’s newest capabilities. Get hands-on with new product features, use customer insights to identify high-value use cases, and determine top priority workflows for education to focus on.
- Reimagine learning with AI. Experiment with adaptive, contextual learning experiences that respond to what customers are trying to build and where they need help.
- Prove and scale the impact of technical education. Use product adoption signals to measure impact and improve what we teach, then build reusable standards to help the team deliver effective technical learning faster.
SKILLS YOU'LL NEED TO BRING:
- Builder mindset: You learn new product features by getting hands-on, experimenting, and building until you understand.
- Comfort navigating technical content: you don’t need to write code, but you can read a technical architecture doc, identify what’s outdated, and work with engineers to fix it.
- Customer-facing credibility: You’re comfortable teaching, building, and troubleshooting in front of customers.
- AI experimentation: You actively use AI to build, learn, and teach technical proficiency.
- Product expertise: You can quickly understand a new feature, identify where it creates meaningful customer value, and turn that into practical use cases.
NICE TO HAVES:
- Notion product expertise
- Experience in a customer-facing technical role, such as solutions architecture, sales engineering, developer relations, or technical enablement
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in New York City, the estimated base salary range for this role is $135,000 - $180,000 per year.
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A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
ОфисLondon
London, UK
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
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