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Location: Toronto, Ontario Workplace: Hybrid Artificial Intelligence. Actual Impact. At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses. We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive. So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops. 🚀 THE ADVENTURE AHEAD As our Premium Support Advisor, you will serve as the dedicated technical co-pilot and trusted advisor for our most strategic enterprise accounts. You’ll step into the spotlight to untangle complex software challenges, proactively pave the way for seamless learning experiences, and turn high-stakes technical questions into long-term client wins. By bridging our premier clients directly with internal product visionaries, your insights will actively steer platform enhancements and redefine modern technical support. If you thrive at the intersection of deep-dive problem solving and white-glove customer advocacy, this is your launchpad to make an immediate, tangible impact. ⚡ THE DAY-TO-DAY - Champion High-Impact Accounts: Act as the go-to technical partner for our Premier, Advantage, and Essential accounts, conducting regular ticket reviews, spotting macro trends, and delivering swift, proactive resolutions. - Deliver White-Glove Support: Provide responsive, multi-channel technical support across phone, video, chat, and email, adapting fluidly to client communication preferences to consistently exceed expectations. - Crack the Code on Complex Puzzles: Dive deep into application behaviors to diagnose root causes, engineer effective workarounds, and collaborate directly with our Product and Engineering squads when escalated code-level fixes are needed. - Rally Cross-Functional Crews: Partner closely with Customer Success Managers (CSMs), Account Managers (AMs), Technical Account Managers (TAMs), and Professional Services (PS) to align account strategies, resolve escalations, and protect client retention. - Shape the Product Roadmap: Act as the voice of the customer during new feature rollouts, translating operational feedback and real-world client friction into actionable insights for our Product Management teams. - Architect Knowledge & Clarity: Maintain meticulous technical documentation of client environments, troubleshooting blueprints, and known issues to empower team-wide knowledge sharing and elevate response efficiency. 🦸 YOUR SUPERPOWERS - Proven SaaS Expertise: 3.5+ years of hands-on experience mastering technical support challenges within the SaaS industry, backed by a Bachelor’s degree in Computer Science, IT, or equivalent practical experience. - Relentless Problem-Solving Drive: Strong technical aptitude with a proven track record of diving into complex software applications, isolating elusive root causes, and autonomously leading technical requests to full resolution. - Toolbox Fluency: Confident proficiency navigating modern support and workflow tools, including Zendesk, Salesforce, JIRA, and Slack. - Masterful Communication: Exceptional verbal and written communication skills with the talent to translate intricate technical concepts into clear, engaging solutions for both technical and non-technical stakeholders. - Customer-Centric Advocacy: A genuine passion for customer advocacy and service excellence, paired with the critical thinking skills needed to anticipate needs before they arise. - Collaborative Autonomy: A self-starter mindset that takes ownership of challenges while thriving alongside diverse, fast-moving cross-functional teams. - Fluent in Portuguese: Professional verbal and written fluency in Portuguese (alongside English) to seamlessly communicate with and support our Portuguese-speaking client base.   OUR HYBRID WORK PHILOSOPHY 🤝 Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing. OUR TOTAL REWARDS PHILOSOPHY 🎉 Our Total Rewards Philosophy centers around three core areas to reward and care for our People: - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success. - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being. - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul. OUR PROMISE TO YOU 😍 - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package. - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it. - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off! - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025! - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long. ABOUT DOCEBO 💙 At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law. As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities. Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.

Location: Toronto, Ontario Workplace: Hybrid Artificial Intelligence. Actual Impact. At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses. We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive. So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops. 🚀 THE ADVENTURE AHEAD As a Technical Support Analyst at Docebo, you will be the frontline champion and trusted platform expert empowering global organizations to unlock the full potential of AI-powered learning. You won’t just be answering tickets—you will untangle intricate technical puzzles, uncover root causes, and transform everyday customer roadblocks into seamless, delightful learning experiences. In this high-impact role, your problem-solving grit and customer empathy directly shape how thousands of world-class teams learn, innovate, and succeed every single day. 🛠️ THE DAY-TO-DAY - Connect Across Channels: Deliver swift, empathetic, and top-tier technical guidance to customers through live chat, video, ticketing queues, and inbound/outbound calls in an active, tech-driven environment. - Investigate Root Causes: Ask incisive diagnostic questions, analyze platform behaviors, and gather key information to solve underlying software challenges. - Architect Swift Solutions: Take decisive action to resolve technical hurdles promptly, set transparent resolution expectations, and strategically escalate complex issues to senior technical staff when needed. - Navigate Live Resources: Reference internal documentation, product release guides, and troubleshooting workflows in real time while actively communicating with clients. - Close the Loop: Follow up proactively with customers to ensure their technical issues are completely resolved and their learning platforms perform flawlessly. - Master the Rhythm: Thrive in an interactive contact center rhythm, taking pride in scheduled coverage, punctuality, and dependable customer availability. ⚡ YOUR SUPERPOWERS - Technical Fluency: A solid background in technical customer support, ideally gained in a fast-paced SaaS, cloud, or enterprise software organization. - Articulate Communication: Exceptional verbal and written communication skills with a natural talent for translating sophisticated technical concepts into clear, user-friendly solutions. - Diagnostic Detective: A proactive, problem-solving mindset with the ability to read, comprehend, and quickly apply complex technical documentation. - Poise Under Pressure: The resilience, confidence, and professionalism to multitask efficiently and maintain calm during peak support volumes. - Customer-Obsessed Drive: Genuine empathy for users and an authentic passion for turning technical friction into lasting customer trust and satisfaction. - Dependable Team Spirit: Strong accountability and dedication to structured scheduling, break adherence, and collective team success. 🌟 BONUS POINTS - LMS Familiarity: Prior experience administering, configuring, or troubleshooting Learning Management Systems (LMS) or enterprise HR tech stacks. - Advanced Ticketing Agility: Hands-on experience working with modern customer support platforms and CRM tools (such as Zendesk, Salesforce Service Cloud, or Jira). OUR HYBRID WORK PHILOSOPHY 🤝 Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing. OUR TOTAL REWARDS PHILOSOPHY 🎉 Our Total Rewards Philosophy centers around three core areas to reward and care for our People: - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success. - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being. - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul. OUR PROMISE TO YOU 😍 - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package. - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it. - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off! - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025! - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long. ABOUT DOCEBO 💙 At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law. As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities. Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.

Location: São Paulo, Brazil Exadel is seeking a Mid-Level SQL Server Database Administrator with strong cloud and AWS experience to support the evolution and modernization of a robust, large-scale data platform within a highly critical banking environment. The role will focus primarily on SQL Server and cloud environments, with responsibility for database support, optimization, automation, migration, and infrastructure-modernization initiatives. The ideal candidate has experience supporting mission-critical systems that require high availability, performance, security, data integrity, and resilience. Why Join Exadel We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks. From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving. About the Client A major Brazilian financial institution specializing in investment banking, wealth management, and corporate lending. The customer develops secure digital banking platforms and financial solutions to serve a diverse global client base. What You’ll Do Administer, support, and optimize critical database environments, with a primary focus on SQL Server Maintain database availability, performance, security, integrity, and resilience Monitor database health, performance, capacity, and resource utilization Perform performance tuning and optimize SQL queries, indexes, execution plans, and database structures Conduct capacity planning and recommend improvements based on projected growth and business demand Troubleshoot and resolve complex database, application, and infrastructure issues Implement and manage backup, restore, replication, contingency, and recovery strategies Support Disaster Recovery planning, testing, and execution Participate in database migration and modernization projects, particularly within AWS environments Support the evolution of database architectures, administration standards, and technical best practices Collaborate with Development, Infrastructure, Cloud, Security, and Architecture teams Support development teams with SQL query optimization and physical data modeling Identify opportunities to automate recurring database-administration activities Improve operational efficiency through automation, monitoring, and standardized procedures Maintain technical documentation, operational procedures, and recovery runbooks Participate in incident response and problem-management activities for critical environments What You Bring Mid-level experience in database administration Strong hands-on expertise with Microsoft SQL Server Experience supporting critical, large-scale, or mission-critical database environments Experience working within banking or financial-services environments Strong knowledge of high availability, database security, performance optimization, and Disaster Recovery Experience working with cloud and hybrid environments, preferably AWS Hands-on experience with backup, restore, replication, contingency, and environment-recovery processes Strong SQL troubleshooting and performance-tuning skills Experience optimizing queries, indexes, execution plans, and database structures Understanding of capacity planning, monitoring, and database-health management Knowledge of infrastructure, operating systems, storage, and networking Experience supporting database migrations or modernization initiatives Ability to diagnose and resolve complex technical issues Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field Analytical, proactive, collaborative, and solution-oriented mindset Nice to have Experience with Oracle, PostgreSQL, or MySQL Knowledge of NoSQL databases Experience with Python, PowerShell, or other automation and scripting technologies Microsoft, AWS, or comparable technical certifications Experience working with Infrastructure as Code or automated cloud-provisioning tools Familiarity with Agile methodologies English level Advanced English proficiency Legal & Hiring Information Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more Reasonable accommodations are available to enable individuals with disabilities to perform essential functions Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs Compensation details are shared with candidates at the early stage of the recruitment process. The offer is not binding until a signed contract is in place. Your Benefits at Exadel Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details. International projects In-office, hybrid, or remote flexibility Medical healthcare Recognition program Ongoing learning & reimbursement Well-being program Team events & local benefits Sports compensation Referral bonuses Top-tier equipment provision Exadel Culture We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Location: Yerevan, Armenia ClinChoice is a global full-service CRO dedicated to professional development and providing an excellent work-life balance, with a quality-focused, collaborative “one-team” culture. We are looking for a dynamic person to join our in-house team as a Database Designer I on a permanent basis. Database Designer I (Level 1) is an entry-level position. Join our team: you can be part of making a difference in peoples’ lives and experience a fulfilling and rewarding career! Main Job Tasks and Responsibilities: Key responsibilities and skills may include, but are not limited to: Perform database setup and validation for clinical trials. Perform database administration including account setup, account maintenance and database lock. Perform comprehensive quality control procedures. Understand and comply with core operating procedures and working instructions. Other DM tasks as deemed appropriate by senior members. Education and Experience: Bachelor’s degree in clinical/IT/computer science/Electrical Engineering or related field Good understanding of database concepts. Proficient in SQL language and at least 1 programming language Detail oriented Strong communication skills, working as a team player. Our Benefits: Flexible Working Hours Team events and end of year party Employee satisfaction survey - your feedback is important for continuous improvement Health Insurance The Application Process Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful. Who will you be working for? About ClinChoice ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific. We are on a mission to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Join our passionate team and make a meaningful impact on global healthcare! Our Company Ethos Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives to all personnel the clear tools needed to manage both internal and client processes with the same methodology.  The success of these core values is evidenced by our below industry average turnover rates. ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.

Location: Limassol, Cyprus About the Role Spotware Systems is looking for an experienced Customer Support Engineer to join our team in Limassol, Cyprus . You will support B2B clients and colleagues across the technical and functional aspects of our products, helping investigate and resolve issues in a fast-moving brokerage environment. This role will suit someone who enjoys getting to the root of complex problems, takes ownership from the first report through resolution, and communicates clearly with both technical and non-technical stakeholders. Responsibilities Provide high-quality B2B technical and functional support to clients. Own and investigate reported issues, resolving them where possible or escalating them with clear evidence and context. Use logs, SQL, system behaviour, and application-level analysis to isolate root causes and determine next steps. Diagnose issues involving MT4/MT5 environments, plugins, gateways, liquidity bridges, operating systems, and applications. Coordinate with clients, internal teams, and third parties, keeping stakeholders informed and driving issues through to resolution. Create and maintain clear documentation for both internal and external use. Continuously deepen your knowledge of forex and our platform while contributing to improvements in support quality and processes. Requirements 3+ years of experience in technical support within a brokerage or fintech environment. Good working knowledge of MT4/MT5 Manager and Administrator terminals, including plugins and gateways. Good working knowledge of liquidity bridges such as oneZero, PrimeXM, Centroid, or similar solutions. Practical SQL skills, including the ability to write, understand, and troubleshoot queries for data analysis and issue investigation. Experience providing operating-system and application-level support. Strong problem-solving and investigation skills, supported by a structured and analytical approach. Strong working proficiency in written and spoken English. Comfort using AI tools in day-to-day work to improve efficiency, problem-solving, and the quality of results. Excellent organisational skills, with the ability to prioritise and manage your workload effectively. Strong numerical and analytical skills. Willingness to join a planned rotating shift schedule after training; the team provides 24/6 coverage, including Saturdays. Nice to Have Experience working with or supporting API integrations. Knowledge of the FIX protocol. Programming or scripting skills in any language Benefits Competitive salary. Private medical insurance. Relocation support (if applicable), including an entry permit, relocation bonus, flight tickets, and airport pickup. Support with settling into life in Cyprus, including accommodation, banking, healthcare, and everyday guidance. Comfortable office environment with fresh fruit every day, treats or pizza on Wednesdays, and snack day on Fridays. Fair remuneration based on your experience, skills, and level of responsibility. Welcome Baby Bonus and Baby Box. Birthday voucher. Partial compensation for sports activities and wellness initiatives. Greek language classes.

Location: São Paulo, Brazil Exadel is seeking an Associate Database Administrator to support database infrastructure and operations within a critical financial-services environment. This role is suited to an organized, communicative, and proactive professional with strong critical-thinking skills and a sense of urgency. You will support production, testing, and development database environments while assisting with monitoring, maintenance, troubleshooting, security, backup, recovery, and performance activities. The successful candidate must be comfortable working overnight on a rotating schedule and collaborating with users, infrastructure teams, and other technical stakeholders. Why Join Exadel We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks. From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving. About the Client A major Brazilian financial institution specializing in investment banking, wealth management, and corporate lending. The customer develops secure digital banking platforms and financial solutions to serve a diverse global client base. Work Type: Hybrid, with on-site attendance twice per week Working Hours: 10:00 p.m.–10:00 a.m. Schedule: 12x36 rotation What You’ll Do Plan, develop, and execute technical support activities for users and database infrastructure Provide database support remotely and on-site as required Register, analyze, diagnose, prioritize, and resolve database-related requests and incidents Provide users with technical guidance, clarification, and status updates Troubleshoot database issues and escalate critical incidents when necessary Support database implementations, migrations, upgrades, and technology-transfer activities Perform preventive and corrective maintenance to ensure database stability and availability Monitor the performance, capacity, health, and availability of database management systems Identify potential performance, storage, security, and availability issues before they affect operations Administer and configure SQL Server and Oracle environments following established standards Support backup, restoration, storage, recovery, and contingency procedures Apply database security requirements and access-control best practices Meet established SLAs for response times, escalations, incident resolution, and downtime notifications Support production, testing, and development environments Update and maintain technical documentation, procedures, and operational records Collaborate with infrastructure, development, security, and support teams Participate in knowledge-sharing and continuous-improvement activities What You Bring Previous experience or practical knowledge of database administration Experience supporting production, testing, and development environments Working knowledge of both SQL Server and Oracle Understanding of database administration, configuration, maintenance, and monitoring Knowledge of backup and storage solutions Understanding of backup, restoration, recovery, and contingency strategies Familiarity with database security requirements, access controls, and administration best practices Understanding of database performance and capacity monitoring Ability to troubleshoot technical issues and determine the appropriate priority and escalation path Strong organizational and critical-thinking skills Proactive approach and strong sense of urgency Good communication, engagement, and collaboration skills Ability to work independently and as part of a technical support team Availability to work the overnight 12x36 rotation Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field Nice to have Experience with MySQL, PostgreSQL, or MongoDB Exposure to cloud environments, preferably AWS Knowledge of Shell, PowerShell, Unix, or other scripting technologies SQL Server or Oracle certifications Experience working in banking, capital markets, or another highly regulated environment Familiarity with IT service-management processes and SLA-based support English or Spanish language skills Knowledge or experience using AI tools to support technical or operational activities English level Intermediate Legal & Hiring Information Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more Reasonable accommodations are available to enable individuals with disabilities to perform essential functions Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs Compensation details are shared with candidates at the early stage of the recruitment process. The offer is not binding until a signed contract is in place. Your Benefits at Exadel Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details. International projects In-office, hybrid, or remote flexibility Medical healthcare Recognition program Ongoing learning & reimbursement Well-being program Team events & local benefits Sports compensation Referral bonuses Top-tier equipment provision Exadel Culture We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Location: São Paulo, Brazil Exadel is seeking an Associate Database Administrator to support database infrastructure and operations within a critical financial-services environment. This role is suited to an organized, communicative, and proactive professional with strong critical-thinking skills and a sense of urgency. You will support production, testing, and development database environments while assisting with monitoring, maintenance, troubleshooting, security, backup, recovery, and performance activities. The successful candidate must be comfortable working overnight on a rotating schedule and collaborating with users, infrastructure teams, and other technical stakeholders. Why Join Exadel We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks. From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving. About the Client A major Brazilian financial institution specializing in investment banking, wealth management, and corporate lending. The customer develops secure digital banking platforms and financial solutions to serve a diverse global client base. Work Type: Hybrid, with on-site attendance twice per week Working Hours: 10:00 p.m.–10:00 a.m. Schedule: 12x36 rotation What You’ll Do Plan, develop, and execute technical support activities for users and database infrastructure Provide database support remotely and on-site as required Register, analyze, diagnose, prioritize, and resolve database-related requests and incidents Provide users with technical guidance, clarification, and status updates Troubleshoot database issues and escalate critical incidents when necessary Support database implementations, migrations, upgrades, and technology-transfer activities Perform preventive and corrective maintenance to ensure database stability and availability Monitor the performance, capacity, health, and availability of database management systems Identify potential performance, storage, security, and availability issues before they affect operations Administer and configure SQL Server and Oracle environments following established standards Support backup, restoration, storage, recovery, and contingency procedures Apply database security requirements and access-control best practices Meet established SLAs for response times, escalations, incident resolution, and downtime notifications Support production, testing, and development environments Update and maintain technical documentation, procedures, and operational records Collaborate with infrastructure, development, security, and support teams Participate in knowledge-sharing and continuous-improvement activities What You Bring Previous experience or practical knowledge of database administration Experience supporting production, testing, and development environments Working knowledge of both SQL Server and Oracle Understanding of database administration, configuration, maintenance, and monitoring Knowledge of backup and storage solutions Understanding of backup, restoration, recovery, and contingency strategies Familiarity with database security requirements, access controls, and administration best practices Understanding of database performance and capacity monitoring Ability to troubleshoot technical issues and determine the appropriate priority and escalation path Strong organizational and critical-thinking skills Proactive approach and strong sense of urgency Good communication, engagement, and collaboration skills Ability to work independently and as part of a technical support team Availability to work the overnight 12x36 rotation Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field Nice to have Experience with MySQL, PostgreSQL, or MongoDB Exposure to cloud environments, preferably AWS Knowledge of Shell, PowerShell, Unix, or other scripting technologies SQL Server or Oracle certifications Experience working in banking, capital markets, or another highly regulated environment Familiarity with IT service-management processes and SLA-based support English or Spanish language skills Knowledge or experience using AI tools to support technical or operational activities English level Intermediate Legal & Hiring Information Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more Reasonable accommodations are available to enable individuals with disabilities to perform essential functions Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs Compensation details are shared with candidates at the early stage of the recruitment process. The offer is not binding until a signed contract is in place. Your Benefits at Exadel Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details. International projects In-office, hybrid, or remote flexibility Medical healthcare Recognition program Ongoing learning & reimbursement Well-being program Team events & local benefits Sports compensation Referral bonuses Top-tier equipment provision Exadel Culture We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Чем предстоит заниматься: Повышать надёжность сервисов в Kubernetes и инфраструктуры в нескольких датацентрах: обновлять кластеры, настраивать мониторинг и устранять причины сбоев.

Location: Singapore, Singapore About the Team OKX Internal Audit is the organization's independent third line of defense, reporting to the Board and the Group Audit and Risk Committee on the design and effectiveness of governance, risk management, and internal controls across a global, multi-entity crypto exchange. The function executes a risk-based annual audit plan covering financial, operational, technology, security, and regulatory risk, and operates with full, unrestricted access to systems, records, and personnel. Within Internal Audit, the Platform & Infrastructure team sits inside the Global Platform & Engineering (GP&E) team and owns assurance over the technology foundation that keeps the exchange running: network administration, cloud infrastructure and infrastructure-as-code, containerization and orchestration, middleware services, site reliability and disaster recovery, and the data pipelines feeding OKX's financial and operational systems. Reflecting a multi-cloud environment (AWS, Alibaba Cloud, GCP) supporting live trading, custody, and customer-facing operations on a global scale. About the Role As Senior Manager, Platform & Infrastructure Audit, you'll be a hands-on, deeply technical individual-contributor auditor who owns critical assurance projects spanning the cloud infrastructure and DevOps lifecycle, from platform build and configuration through CI/CD pipelines and hands-on ITGC validation. You'll bring subject matter expertise to both dimensions of AI in scope: auditing AI (assessing how OKX's AI/ML systems are built, governed, and monitored) and auditing with AI (applying AI tools to your own scoping, testing, and reporting) while also flexing into adjacent domains such as cloud security and identity, resilience engineering, secure SDLC, and data engineering. You'll help shape the risk-based audit plan by identifying emerging infrastructure risks, and partner closely with Engineering, SRE, and Security stakeholders to deliver findings and recommendations that hold up in a fast-moving, high-technology crypto environment. What You'll be Doing Cloud Infrastructure & Platform Engineering Audit (SME): Deep, hands-on expertise auditing cloud platforms (Alibaba Cloud, AWS), containerization and orchestration (Docker, Kubernetes), CI/CD pipelines, and infrastructure-as-code (Terraform, Helm). AI Use, Adoption & Governance: Two dimensions, both required. Auditing AI: Assessing how AI/ML systems are built, deployed, and monitored — model and data lineage, training-data provenance and quality, access to models and prompts, human-in-the-loop and approval controls, evaluation and drift monitoring, and alignment to emerging AI governance and regulatory expectations. Auditing with AI: A demonstrated bias toward using AI in your own audit work — scoping, evidence review, control testing, script generation, and reporting — and an interest in helping the function build reusable AI-enabled audit tooling. What We Look For in You Crypto & Blockchain Acumen: Prior experience at a crypto exchange or with a crypto product is preferred. Critical Thinking for Complex Environments: A proven capacity to analyze novel technical and control environments unique to crypto, identify intricate root causes, and propose effective, context-specific remediation that engineering teams will actually adopt. Breadth Across Adjacent Platform Domains: Demonstrable experience auditing control design and operating effectiveness in several of the following: Cloud security and identity — IAM, network segmentation, secrets management, encryption and key management Site reliability and resilience — observability, incident and problem management, capacity, backup and disaster recovery Software development lifecycle — code review, branch protection, artifact integrity, secure SDLC, third-party and open-source dependency risk Data engineering and analytics — integrity and quality of data pipelines and ETL processes AI/ML platform and MLOps — model registries, feature stores, inference infrastructure, and the data feeding them Nice to Haves Cloud or Security Certifications: AWS or GCP professional-level certification, Certified Kubernetes Administrator (CKA), CISA, CISSP, or CCSK/CCSP. Crypto and blockchain literacy: regulated financial-services, fintech, or crypto experience. Mandarin speaking Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: San Jose, California, United States Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Team OKX Internal Audit is the organization's independent third line of defense, reporting to the Board and the Group Audit and Risk Committee on the design and effectiveness of governance, risk management, and internal controls across a global, multi-entity crypto exchange. The function executes a risk-based annual audit plan covering financial, operational, technology, security, and regulatory risk, and operates with full, unrestricted access to systems, records, and personnel. Within Internal Audit, the Platform & Infrastructure team sits inside the Global Platform & Engineering (GP&E) team and owns assurance over the technology foundation that keeps the exchange running: network administration, cloud infrastructure and infrastructure-as-code, containerization and orchestration, middleware services, site reliability and disaster recovery, and the data pipelines feeding OKX's financial and operational systems. Reflecting a multi-cloud environment (AWS, Alibaba Cloud, GCP) supporting live trading, custody, and customer-facing operations on a global scale. About the Role As Senior Manager, Platform & Infrastructure Audit, you'll be a hands-on, deeply technical individual-contributor auditor who owns critical assurance projects spanning the cloud infrastructure and DevOps lifecycle, from platform build and configuration through CI/CD pipelines and hands-on ITGC validation. You'll bring subject matter expertise to both dimensions of AI in scope: auditing AI (assessing how OKX's AI/ML systems are built, governed, and monitored) and auditing with AI (applying AI tools to your own scoping, testing, and reporting) while also flexing into adjacent domains such as cloud security and identity, resilience engineering, secure SDLC, and data engineering. You'll help shape the risk-based audit plan by identifying emerging infrastructure risks, and partner closely with Engineering, SRE, and Security stakeholders to deliver findings and recommendations that hold up in a fast-moving, high-technology crypto environment. What You'll be Doing Cloud Infrastructure & Platform Engineering Audit (SME): Deep, hands-on expertise auditing cloud platforms (Alibaba Cloud, AWS), containerization and orchestration (Docker, Kubernetes), CI/CD pipelines, and infrastructure-as-code (Terraform, Helm). AI Use, Adoption & Governance: Two dimensions, both required. Auditing AI: Assessing how AI/ML systems are built, deployed, and monitored — model and data lineage, training-data provenance and quality, access to models and prompts, human-in-the-loop and approval controls, evaluation and drift monitoring, and alignment to emerging AI governance and regulatory expectations. Auditing with AI: A demonstrated bias toward using AI in your own audit work — scoping, evidence review, control testing, script generation, and reporting — and an interest in helping the function build reusable AI-enabled audit tooling. What We Look For in You Crypto & Blockchain Acumen: Prior experience at a crypto exchange or with a crypto product is preferred. Critical Thinking for Complex Environments: A proven capacity to analyze novel technical and control environments unique to crypto, identify intricate root causes, and propose effective, context-specific remediation that engineering teams will actually adopt. Breadth Across Adjacent Platform Domains: Demonstrable experience auditing control design and operating effectiveness in several of the following: Cloud security and identity — IAM, network segmentation, secrets management, encryption and key management Site reliability and resilience — observability, incident and problem management, capacity, backup and disaster recovery Software development lifecycle — code review, branch protection, artifact integrity, secure SDLC, third-party and open-source dependency risk Data engineering and analytics — integrity and quality of data pipelines and ETL processes AI/ML platform and MLOps — model registries, feature stores, inference infrastructure, and the data feeding them Nice to Haves Cloud or Security Certifications: AWS or GCP professional-level certification, Certified Kubernetes Administrator (CKA), CISA, CISSP, or CCSK/CCSP. Crypto and blockchain literacy: regulated financial-services, fintech, or crypto experience. Mandarin speaking Perks & Benefits Competitive total compensation package Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The salary range for this position is $171,000 - $257,000 The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

- Разработка и поддержка CI/CD-процессов для сборки и доставки блокчейн-приложений. - Настройка, мониторинг и поддержка инфраструктуры в облачных средах (AWS, GCP, Azure).

Location: San Jose, California, United States Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Team OKX Internal Audit is the organization's independent third line of defense, reporting to the Board and the Group Audit and Risk Committee on the design and effectiveness of governance, risk management, and internal controls across a global, multi-entity crypto exchange. The function executes a risk-based annual audit plan covering financial, operational, technology, security, and regulatory risk, and operates with full, unrestricted access to systems, records, and personnel. Within Internal Audit, the Platform & Infrastructure team sits inside the Global Platform & Engineering (GP&E) team and owns assurance over the technology foundation that keeps the exchange running: network administration, cloud infrastructure and infrastructure-as-code, containerization and orchestration, middleware services, site reliability and disaster recovery, and the data pipelines feeding OKX's financial and operational systems. Reflecting a multi-cloud environment (AWS, Alibaba Cloud, GCP) supporting live trading, custody, and customer-facing operations on a global scale. About the Role As Senior Manager, Platform & Infrastructure Audit, you'll be a hands-on, deeply technical individual-contributor auditor who owns critical assurance projects spanning the cloud infrastructure and DevOps lifecycle, from platform build and configuration through CI/CD pipelines and hands-on ITGC validation. You'll bring subject matter expertise to both dimensions of AI in scope: auditing AI (assessing how OKX's AI/ML systems are built, governed, and monitored) and auditing with AI (applying AI tools to your own scoping, testing, and reporting) while also flexing into adjacent domains such as cloud security and identity, resilience engineering, secure SDLC, and data engineering. You'll help shape the risk-based audit plan by identifying emerging infrastructure risks, and partner closely with Engineering, SRE, and Security stakeholders to deliver findings and recommendations that hold up in a fast-moving, high-technology crypto environment. What You'll be Doing Cloud Infrastructure & Platform Engineering Audit (SME): Deep, hands-on expertise auditing cloud platforms (Alibaba Cloud, AWS), containerization and orchestration (Docker, Kubernetes), CI/CD pipelines, and infrastructure-as-code (Terraform, Helm). AI Use, Adoption & Governance: Two dimensions, both required. Auditing AI: Assessing how AI/ML systems are built, deployed, and monitored — model and data lineage, training-data provenance and quality, access to models and prompts, human-in-the-loop and approval controls, evaluation and drift monitoring, and alignment to emerging AI governance and regulatory expectations. Auditing with AI: A demonstrated bias toward using AI in your own audit work — scoping, evidence review, control testing, script generation, and reporting — and an interest in helping the function build reusable AI-enabled audit tooling. What We Look For in You Crypto & Blockchain Acumen: Prior experience at a crypto exchange or with a crypto product is preferred. Critical Thinking for Complex Environments: A proven capacity to analyze novel technical and control environments unique to crypto, identify intricate root causes, and propose effective, context-specific remediation that engineering teams will actually adopt. Breadth Across Adjacent Platform Domains: Demonstrable experience auditing control design and operating effectiveness in several of the following: Cloud security and identity — IAM, network segmentation, secrets management, encryption and key management Site reliability and resilience — observability, incident and problem management, capacity, backup and disaster recovery Software development lifecycle — code review, branch protection, artifact integrity, secure SDLC, third-party and open-source dependency risk Data engineering and analytics — integrity and quality of data pipelines and ETL processes AI/ML platform and MLOps — model registries, feature stores, inference infrastructure, and the data feeding them Nice to Haves Cloud or Security Certifications: AWS or GCP professional-level certification, Certified Kubernetes Administrator (CKA), CISA, CISSP, or CCSK/CCSP. Crypto and blockchain literacy: regulated financial-services, fintech, or crypto experience. Mandarin speaking Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The salary range for this position is $171,000 - $257,000 The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

В задачи входит подготовка и сопровождение ландшафтов dev/qa/uat/ppr/prd, автоматизация развёртывания сервисов и ландшафтов, выполнение бэкапов и переноса ландшафтов, настройка инструментов мониторинга, диагностика инфраструктурных, сетевых и интеграционных вопросов.

Workplace: Удаленно RWB — международная технологическая группа компаний, образованная в результате слияния двух лидеров рынка — IT-компании Wildberries и оператора наружной рекламы Russ. Мы развиваем одну из крупнейших цифровых экосистем, объединяя электронную коммерцию, финтех, логистику, рекламу, путешествия, здоровье и другие направления. Наши технологии помогают людям решать повседневные задачи, а предпринимателям — находить новые возможности для роста. Направление работы: команда технического мониторинга следит за работой сервисов Wildberries, включая поиск, каталог, ранжирование и рекламу. Когда сервис начинает отвечать с ошибками или меняются ключевые показатели, команда проверяет, что произошло, и подключает специалистов, которые отвечают за восстановление. График работы — 2/2 с 13:00 до 00:00. В команде есть обучение и внутренние экзамены. Можно расти в мониторинге и со временем переходить к инженерным задачам. Обязанности Следить за графиками и алертами по сервисам и инфраструктуре. Реагировать на срабатывания и проверять, есть ли сбой. Анализировать метрики и логи для первичной диагностики. Оценивать, какие сервисы и пользовательские сценарии затронул инцидент. Передавать инциденты ответственным командам с результатами проверки. Отслеживать состояние сервисов и передавать коллегам статус по инциденту. Требования Имеете практический опыт сменного мониторинга или технической поддержки сервисов. Работаете с Grafana и понимаете, как читать метрики Prometheus. Умеете искать нужные события и ошибки в логах, например через OpenSearch. Понимаете, как работают алерты в Zabbix или сопоставимой системе мониторинга. Различаете ошибки и понимаете, как нехватка памяти или места на диске влияет на сервис. Умеете описывать инцидент и передавать его коллегам с конкретными фактами Условия Обучение и развитие: языковые клубы, собственный корпоративный университет, программы развития управленческих навыков и многое другое; Благополучие сотрудников: корпоративный пакет ДМС со стоматологией, корпоративный спорт, консультации психолога и дополнительные возможности аккредитованной IT-компании; Множество сообществ: клуб спикеров, футбола, йоги, шахмат и т.д.; Забота о семьях: создаем условия, в которых легко сочетать карьеру и заботу о близких – от гибкого подхода до масштабных проектов для детей сотрудников; Скидки и партнерские программы: на обучение, страхование, покупки и многое другое; Комфортная рабочая среда: бесплатное питание в офисе, современные офисы рядом с метро, корпоративная техника и портал для сотрудников.

Мы ищем DevOps Team Lead — того, кто возьмёт на себя инфраструктурную команду и будет отвечать за её результат: чтобы задачи доходили до конца, сервисы оставались надёжными. Чем предстоит заниматься: Вести технический бэклог : собирать запросы от продукта и разработки, техдолг и проблемы инфраструктуры, определять приоритеты и ожидаемый результат задач.

Location: Amsterdam Workplace: OnSite About Us Tebi is creating the first Connected Restaurant Management System that makes hospitality flow. In one seamless platform, Tebi embeds sales, reservations, kitchen prep, payments, and all the data that powers it, creating smooth service and intuitive insights. Founded by Arnout Schuijff, co-founder of Adyen, and backed by €50 million in funding from Index Ventures & CapitalG, Tebi is built in-service of hospitality first. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, Italy, Spain, Germany, Denmark and Finland already love running on Tebi. About the Role You'll be the first person a merchant contacts when something's not working. This role sits at the center of Tebi's promise to hospitality: when a restaurant reaches out, you turn a stressful moment into a solved one. You'll own the resolution end-to-end, from first reply to final fix, and your fingerprints will be on every process we build to scale support without losing the personal touch. Your day-to-day will be full of merchant communication, investigation and problem solving as well as project work around knowledge base, new tools, AI automation and product updates. What You'll Do - Own the first response for every Tebi merchant who reaches out, across chat, email, and phone - Diagnose issues fast, using product knowledge and sharp instincts to identify the real problem - Work closely with Engineering, Product, and Ops to resolve complex problems - Hit and beat CSAT, QA, and speed targets in a high-pace environment - Turn what you learn from merchants into documentation, product feedback, and proactive education materials - Use and set up tools and AI-powered workflows to improve the way you do your work and expand it to company processes What You'll Bring - You are a creative problem solver who enjoys interacting with hospitality businesses - You are empathetic towards our merchants and curious about their business - Clear, warm communicator who can hold a merchant's confidence through chat, email, and phone - Curious about the product, want to be an expert in Tebi system and can apply your knowledge - Persistence — you don't let a ticket die in someone else's inbox - Comfortable with scheduled on-call time - Fluent in English and Dutch (is preferred) - Italian and/or Spanish fluency is a strong plus! If this speaks to you we can be the right fit. Learn more about how we work from our Recipe here: https://www.tebi.com/gb/careers https://www.tebi.com/gb/careers. Benefits: - Start-up Equity - Competitive Salary - Flexible time off - Lunch in the office - Team events What is Restaurant Software? Restaurants and other merchants use various software systems such as Point of Sale (POS), Reservations, Kitchen Display Systems (KDS), Payments, Inventory, Staffing, and the list goes on. These systems all need to speak to each other which they frequently don’t. It’s a mess, and we are fixing it. From buying a croissant at a cafe to having dinner with friends, it’s a €4 Trillion+ global market and a critical part of everyday life in today's economy. How we use AI at Tebi We use AI the way our merchants use Tebi, to cut out the friction and get to what matters faster. We believe in a world where AI increases quality, efficiency and speed. At Tebi, AI isn't a policy or a checkbox, it's just part of how we work. It helps us write, analyse, build, and impro

Location: Seattle; Canada; New York; California Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! WHY THIS TEAM? Internal Infrastructure builds the infrastructure and tools used to train, evaluate, and serve Cohere's foundation models. You will work with AI researchers and ML engineers on stability, scalability, and observability. The work accelerates the models behind Cohere's platform, North. You will run the shared Kubernetes fleets those workloads land on: multi-cloud GPU and TPU clusters, node health, performance, and the partnership with cloud providers and hardware vendors. The role includes a compensated 24x7 on-call rotation. WHAT YOU WILL DO - Deploy and operate GPU Kubernetes clusters across clouds, and bring up new hardware generations and providers. - Work with cloud providers and hardware partners on reliability, performance, and cost, including RDMA and high-speed interconnects. - Automate node, GPU, and fabric fault detection and remediation so most faults are fixed without a human. - Improve fleet utilization, track cost, and cut the time it takes to get a faulty node back into service. - Troubleshoot production failures and performance problems, and leave the system easier to operate than you found it. We hire at more than one level. We set level based on the scope you've owned and how independently you drive work. YOU MAY BE A GOOD FIT IF YOU HAVE - Run GPU Kubernetes clusters with thousands of GPUs for ML or HPC workloads. - Debugged Linux, networking, and performance problems. Familiarity with RDMA, NCCL, or accelerator health is a plus. - Written software in Python or Go. You would rather extend a solid open-source project than rebuild it. - Worked with researchers, ML engineers, or another team whose goals were not identical to yours. - Found a bottleneck, proposed a fix, and driven it in a fast-moving environment. If this does not line up exactly with your experience, we still encourage you to apply. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Москва; Санкт-Петербург Workplace: Офис, Гибридный Яндекс — это огромный объём информации и сетевого трафика, множество паттернов работы с данными. Мы ищем DevOps-инженера в команду единого хранилища данных Яндекса. Приходите, если готовы обеспечивать надёжность и доступность сервиса для пользователей. Ждём, что вы знаете Python, Go или С++. Единое хранилище данных — одно из фундаментальных инфраструктурных решений Яндекса. На базе этого решения строится огромное количество внешних и внутренних сервисов Яндекса, в том числе Диск, Почта, Видео, Карты, Yandex Object Storage , Маркет. Мы ищем DevOps-инженера в команду единого хранилища данных Яндекса. У вас будет возможность развивать сервис, регулярно решая задачи, которые относятся к эксплуатации хранилища, его масштабированию и автоматизации связанных процессов. Вы будете работать над системой, которая обрабатывает сотни тысяч запросов в секунду, хранит экcабайты данных и распределяет сотни гигабит трафика. Обязанности Обеспечение надёжности и бесперебойной работы Вам предстоит обеспечивать отказоустойчивость хранилища и его круглосуточную доступность для пользователей, развивать решения для стабильной работы постоянно растущего сервиса. Масштабирование хранилища Вы будете решать задачи текущего масштабирования системы и развивать хранилище с перспективой роста до десятков тысяч хостов. Автоматизация процессов Вам предстоит автоматизировать процессы, которые обеспечивают работу хранилища, сокращать объём ручных операций и упрощать сопровождение системы. Повышение производительности и улучшение пользовательского опыта Вы будете повышать производительность сервиса, сокращать время ответа и оптимизировать использование ресурсов, чтобы сделать взаимодействие пользователей с хранилищем быстрее и удобнее. Больше о том, как мы делаем внутреннюю инфраструктуру Яндекса, — в канале Yandex Infrastructure Требования * Администрировали Linux-серверы * Работали с Git или SVN * Занимались виртуализацией (LXC, LXD, Docker, QEMU-KVM и т. д.) * Знаете сетевые протоколы TCP/IP * Владеете Python, Go или С++ * Имеете хорошие коммуникативные навыки (умеете обосновать предлагаемое решение и обсудить детали реализации) * Ответственны и аккуратны Будет плюсом * Работали с базами данных (MySQL, PostgreSQL, ClickHouse, MongoDB и др.) * Участвовали в проектах с распределёнными хранилищами данных * Строили высоконагруженные сервисы * Занимались распределением трафика от сотен гигабит * Умеете работать с системами управления конфигурациями (Ansible, Salt, Chef)