Location: Kuala Lumpur, Malaysia
Company Description
Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange.
With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. It operates through a portfolio of established brands and continues to expand its global footprint.
The organization focuses on delivering user-friendly platforms, efficient services, and reliable support to help clients navigate financial markets. With offices across key international hubs, it offers a dynamic and multicultural working environment with opportunities for professional growth.
Job Description
Reporting to the Team Lead / Senior Customer Service, our client is seeking a proactive and customer-focused
Mandarin-speaking Customer Service Representative
to join the team.
The successful candidate will be responsible for delivering high-quality support to Mandarin-speaking clients, resolving inquiries efficiently, and contributing to a positive overall customer experience. You will work within a diverse, collaborative team environment and play a key role in supporting client satisfaction and retention.
Key Responsibilities
Respond to customer inquiries via phone, email, and live chat in Mandarin and English.
Provide accurate information regarding products, services, and policies.
Resolve customer issues in a timely and professional manner.
Maintain detailed and accurate records of customer interactions within CRM systems.
Collaborate with internal teams to ensure seamless issue resolution and customer satisfaction.
Identify and escalate priority or complex issues when necessary.
Handle back-office related queries and support requests.
Assist clients with basic technical troubleshooting where required.
Manage and resolve customer complaints effectively and professionally.
Meet defined performance targets, including response times, resolution rates, and customer satisfaction metrics.
Identify opportunities to enhance client experience and retention through value-added support and service.
Qualifications
Fluency in Mandarin and English (spoken and written) is essential.
Previous experience in customer service or a similar role is preferred; experience within financial services or trading environments is an advantage.
Strong communication and interpersonal skills.
Ability to work effectively under pressure in a fast-paced environment.
Strong multitasking and organizational abilities.
Familiarity with CRM systems and customer support tools is beneficial.
Problem-solving mindset with strong attention to detail.
Additional language skills are a plus.
Additional Information
Benefits & Perks
Our client offers a competitive benefits package, including:
Hybrid working policy
Discretionary performance-related bonus
Personalized flex benefits
Wellbeing initiatives and access to self-development tools
Medical insurance
Comprehensive leave package of 40 days inclusive of public holidays
Our client is an equal opportunities employer and encourages applications from suitably qualified candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.
Location: South Africa; Philippines; Pakistan; Bosnia and Herzegovina; North Macedonia; Argentina
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and fast-growing companies across SaaS, eCommerce, FinTech, and MarTech industries.
Unlike traditional outsourcing agencies, we place you directly with a client where you’ll work as an in-house team member—giving you real ownership, impact, and long-term career growth.
About the Company
Our client is a fast-growing startup operating at the intersection of
environmental sustainability and property development
in the UK. They deliver innovative
natural capital solutions
, including biodiversity and environmental offset schemes, helping developers meet regulatory requirements while enabling landowners to unlock new revenue streams.
They are also building a first-of-its-kind
online marketplace
for environmental credits—bringing transparency and efficiency to a rapidly evolving market.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are hiring a Technical SEO Specialist for an exciting remote SEO job opportunity. This role is ideal for analytical and detail-oriented professionals who excel in optimizing website performance, improving search engine visibility, and driving organic growth through technical excellence.
You will play a critical role in ensuring websites are fully optimized for crawling, indexing, and ranking—working closely with developers, content teams, and marketing stakeholders.
Key Responsibilities
Execute a wide range of digital marketing tasks across channels (email, content, SEO, paid media)
Manage and maintain CRM systems, ensuring clean and accurate data
Support campaign execution, reporting, and optimisation
Assist with event coordination and marketing logistics
Create and publish content across web, email, and social platforms
Conduct basic performance analysis using analytics tools
Take ownership of ad hoc marketing projects and deliver independently
Collaborate closely with senior leadership to free up strategic capacity
Requirements
2+ years of experience in Technical SEO or SEO Specialist roles
Strong understanding of on-page and technical SEO principles
Experience with tools like Screaming Frog, Ahrefs, SEMrush, Google Search Console
Knowledge of HTML, CSS, JavaScript (basic to intermediate)
Experience improving site speed and Core Web Vitals
Analytical mindset with strong problem-solving skills
Excellent communication skills and ability to explain technical concepts
Nice-to-Have
Experience with
large-scale websites or eCommerce platforms
Familiarity with
log file analysis tools
Understanding of
international SEO and hreflang implementation
Experience working with CMS platforms like WordPress, Webflow, or Shopify
Benefits
💰 Competitive salary based on experience
🌎 Fully remote role with flexible working environment
🚀 Work with global brands and high-growth companies
📈 Strong career progression in SEO and digital marketing
🧠 Ongoing learning and access to industry tools and resources
🎯 Performance-based bonuses and growth incentives
🤝 Direct placement with clients—no outsourcing layers
Location: South Africa; Philippines; Colombia; Mexico; Argentina; Brazil
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for a Senior Account Manager with 5+ years of experience in client relationship management, account growth, and retention. This is a strategic role where you will manage key accounts, drive revenue expansion, and act as a trusted advisor to clients.
You will work closely with cross-functional teams to ensure client success, identify upsell and cross-sell opportunities, and maintain high levels of customer satisfaction.
Key Responsibilities
Manage and grow a portfolio of key client accounts, ensuring long-term retention and satisfaction
Serve as the primary point of contact for clients, building strong, trust-based relationships
Identify and drive upsell and cross-sell opportunities to increase account value
Conduct regular business reviews and performance reporting with clients
Collaborate with internal teams (sales, marketing, product, customer success) to deliver on client goals
Proactively identify risks and implement strategies to improve client retention
Track account performance, revenue growth, and engagement metrics
Ensure all client interactions and account data are accurately recorded in CRM systems
Requirements
5+ years of experience in Account Management, Customer Success, or Client Services
Proven track record of managing and growing mid-market or enterprise accounts
Strong commercial acumen with experience in upselling and revenue expansion
Excellent communication, relationship-building, and stakeholder management skills
Experience working with CRM platforms (e.g., Salesforce, HubSpot)
Strong problem-solving skills with a proactive and client-focused approach
Ability to manage multiple accounts in a fast-paced environment
Experience in SaaS, marketing, or B2B services is highly preferred
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Yerevan, Armenia
We are looking for an experienced
Delivery Manager
to oversee the delivery of multiple products and strategic initiatives across a complex software environment. This role is responsible for portfolio alignment, delivery governance, strategic planning, stakeholder management, and ensuring successful execution against business priorities, OKRs, and long-term value objectives.
Responsibilities
Define and manage portfolio governance, visibility, and delivery frameworks, ensuring initiatives align with company strategy, OKRs, customer value streams, and business objectives.
Translate executive priorities into delivery roadmaps, driving strategic planning, prioritization, investment trade-offs, and value delivery across multiple products and teams.
Oversee the end-to-end delivery of multiple products and strategic initiatives, ensuring consistent execution, cross-product alignment, predictable outcomes, and long-term business value realization.
Identify and manage cross-product dependencies, delivery risks, resource constraints, capacity planning needs, and bottlenecks, escalating critical issues to leadership when required.
Act as the primary bridge between Engineering, Product, QA, Operations, Compliance, and executive stakeholders, providing clear communication on progress, risks, delivery performance, and strategic priorities.
Define, track, and report portfolio-level KPIs while driving continuous improvement of governance models, reporting standards, Agile practices, operating models, and organizational maturity.
Requirements
5+ years of experience in Delivery Management, Program Management, Portfolio Delivery, or Engineering Management within a software development environment.
Proven experience overseeing multiple products, programs, or domains, with responsibility for portfolio-level planning, governance, prioritization, and delivery alignment.
Demonstrated success managing large-scale delivery organizations, typically supporting portfolios of 50–100+ FTEs, while balancing resources, capacity, and business priorities.
Strong knowledge of SDLC, Agile methodologies, delivery governance, dependency management, resource planning, risk management, and performance reporting.
Excellent stakeholder management and communication skills, with experience partnering with senior leadership and influencing cross-functional teams across technical and non-technical functions.
Solid technical understanding of distributed systems, APIs, integrations, and cloud-based architectures, combined with strong analytical, problem-solving, and decision-making skills; experience in iGaming or other regulated industries is highly desirable.
Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Lusail, Qatar; Dammam, Saudi Arabia; Cairo, Egypt
Eram Talent is seeking a skilled and experienced Planning & Control Manager to join our team in Saudi Arabia. The Planning & Control Manager works under C&C Business Operations and is responsible for providing an oversight into all C&C Projects and Initiatives in terms of financial governance, planning, monitoring and reporting. The main objectives are to:
·Establish and maintain C&C projects financial procedures, business processes, reporting and overall compliance and governance. Monitor and report on overall C&C program of projects and initiatives, in terms of budget, forecast, cash-flow, accrual accounting and financial management.
Work with C&C stakeholders and Finance to align C&C strategic objectives and KAUST policies and procedures.
Conduct various analysis on C&C projects cost, benchmarking and commercial performance.
Responsibility
Lead financial governance for all projects, establishing and maintaining policies, procedures, and controls aligned with best practices.
Ensure compliance with project control requirements, including budget approvals, scope alignment, project charters, change management, and risk processes.
Coordinate with Finance, Procurement, and stakeholders to manage and control all project-related financial activities.
Develop and implement cost control strategies to meet project budgets, schedules, and overall program objectives.
Conduct gap and performance analysis to improve productivity, optimize resource utilization, and identify areas of concern.
Oversee project planning and budgeting from feasibility to completion, including resource planning and procurement strategies.
Monitor and report project performance, tracking costs, payments, progress, and schedules, including variance and trend analysis.
Manage cash flow and invoicing processes, including accruals, advance payments, and coordination with contracts and finance teams.
Drive stakeholder collaboration and reporting, ensuring clear communication and alignment across project managers, finance, and leadership.
Enhance project performance and governance through benchmarking, contractor performance evaluation, lessons learned systems, and management reporting.
Requirements
Bachelor’s degree in Engineering, Finance, Business Administration, or a related field (PMP certification is a plus).
Minimum 10+ years of experience in project planning, cost control, and financial management.
Strong expertise in budgeting, forecasting, cash flow management, and financial governance.
Proven experience in managing large-scale projects and coordinating with Finance, Procurement, and Project teams.
Proficiency in Microsoft Office (especially Excel) and SAP systems.
Solid understanding of accounting principles, risk management, and compliance frameworks.
Excellent analytical, problem-solving, and communication skills with the ability to present financial data effectively.
Strong leadership, stakeholder management, and ability to work under pressure while meeting deadlines.
Location: Dubai, United Arab Emirates
We are seeking a highly skilled
Mechanical Draftsman
with strong expertise in
Revit
to join our team in Dubai. The ideal candidate will have hands-on experience in preparing detailed mechanical drawings and models, with a solid understanding of MEP systems and industry standards.
Key Responsibilities
Prepare detailed
mechanical drawings and shop drawings
using Revit and AutoCAD
Develop
3D models and BIM coordination drawings
for HVAC, plumbing, and firefighting systems
Collaborate with engineers, architects, and project teams to ensure accuracy and coordination
Review and update drawings based on project requirements and site conditions
Ensure all drawings comply with
local authority regulations and company standards
Perform clash detection and coordinate with other disciplines
Maintain proper documentation and drawing revisions
Requirements
Diploma or Degree in Mechanical Engineering or related field
Minimum
5 years of experience
as a Mechanical Draftsman in the UAE (preferred)
Strong proficiency in
Revit
and
AutoCAD
(mandatory)
Experience in
MEP drafting and BIM coordination
Familiarity with HVAC, plumbing, and firefighting systems
Knowledge of Dubai authority regulations (DEWA, DM, etc.) is a plus
Strong attention to detail and problem-solving skills
Ability to work under deadlines and manage multiple projects
Benefits
Competitive salary package
Visa and medical insurance
Opportunity to work on high-profile projects
Professional growth and development
Location: London Office; Berlin Office
Workplace: Hybrid
About The Role
Taktile empowers financial institutions to transform into truly AI-native organizations. We’re growing rapidly with enterprise customers across banks and insurance companies, and we’re looking for an Applied AI Engineer. This role will be at the heart of that transformation, building advanced agentic products that solve high-value problems. You will act as a product owner for the AI agents you create, turning them into reusable applications that solve concrete customer problems at scale in the financial crime or credit risk space.
If you're passionate about applying AI to real-world financial decisioning, stay current on advances in generative AI, and bring a solid foundation in Python, SQL, and working with APIs, you'll thrive here.
What You'll Do as an Sr. Applied AI Engineer
- Build Reusable AI Products: Act as the product owner for your application area. Design, develop, and deploy robust, repeatable Generative AI agents that serve as configurable solutions for our customers.
- Drive Scalable Value: Partner with Solution and Forward Deployed Engineers during critical sales and implementation projects to deeply understand customer needs. Develop standard templates and reusable components that reduce time-to-activation and solve core challenges.
- Product Vision and Iteration: Synthesize customer feedback into a clear vision for your agents. Iterate on your solutions to solve concrete use cases at scale, treating every agent as a product itself.
- Collaborate with Core Product: Work closely with the core product team to prioritize platform features that unblock application development, and act as an expert user consultant during the development of new features.
About You
- You bring 3-6 years of data science, software engineering, consulting, or product management experience that includes customer-facing work or product ownership.
- You have a strong technical or quantitative background, preferably in fields such as Computer Science, Mathematics, Software Engineering, Physics, Data Science, or Economics.
- You are eager to dive into the domain of our customers, including credit underwriting, financial risk assessment, and financial crime detection.
- You write clean, maintainable Python and SQL, and have a good understanding of REST APIs.
- You excel at breaking down complex problems and abstracting them into scalable, reusable solutions.
- You build strong relationships with both technical and business stakeholders at all levels, driven by a product-centric mindset to understand their needs and solve their challenges at scale.
- You are open to a hybrid work model and can work from our London or Berlin office at least three days per week.
Ideal Qualifications (but not required)
- You have experience in building AI applications within financial services.
- You have experience in applying and optimizing statistical and machine learning models to solve business problems.
- You have experience with at least one of the major cloud platforms (AWS, Azure, GCP).
What We Offer
- Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here.
- Make an impact and meaningfully shape an early-stage company.
- Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo.
- Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe.
- Receive a top-of-market equity and cash compensation package.
- Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes.
- Use the equipment of your choice including meaningful home office set-up.
Our Stance
- We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply.
- We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears.
About Us
Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com http://taktile.com.
About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.
Your Privacy. Taktile (“we” or “us”) is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.
How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.
Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).
Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records.
Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent.
Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.
International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.
By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy https://taktile.com/applicant-privacy-policy. To exercise your rights or ask questions, contact privacy@taktile.com
Location: New York Office
Workplace: Hybrid
About The Role
Taktile empowers financial institutions to transform into truly AI-native organizations. We’re growing rapidly with enterprise customers across banks and insurance companies, and we’re looking for an Applied AI Engineer. This role will be at the heart of that transformation, building advanced agentic products that solve high-value problems. You will act as a product owner for the AI agents you create, turning them into reusable applications that solve concrete customer problems at scale in the financial crime or credit risk space.
If you're passionate about applying AI to real-world financial decisioning, stay current on advances in generative AI, and bring a solid foundation in Python, SQL, and working with APIs, you'll thrive here.
What You'll Do as an Sr. Applied AI Engineer
- Build Reusable AI Products: Act as the product owner for your application area. Design, develop, and deploy robust, repeatable Generative AI agents that serve as configurable solutions for our customers.
- Drive Scalable Value: Partner with Solution and Forward Deployed Engineers during critical sales and implementation projects to deeply understand customer needs. Develop standard templates and reusable components that reduce time-to-activation and solve core challenges.
- Product Vision and Iteration: Synthesize customer feedback into a clear vision for your agents. Iterate on your solutions to solve concrete use cases at scale, treating every agent as a product itself.
- Collaborate with Core Product: Work closely with the core product team to prioritize platform features that unblock application development, and act as an expert user consultant during the development of new features.
About You
- You bring 3-6 years of data science, software engineering, consulting, or product management experience that includes customer-facing work or product ownership.
- You have a strong technical or quantitative background, preferably in fields such as Computer Science, Mathematics, Software Engineering, Physics, Data Science, or Economics.
- You are eager to dive into the domain of our customers, including credit underwriting, financial risk assessment, and financial crime detection.
- You write clean, maintainable Python and SQL, and have a good understanding of REST APIs.
- You excel at breaking down complex problems and abstracting them into scalable, reusable solutions.
- You build strong relationships with both technical and business stakeholders at all levels, driven by a product-centric mindset to understand their needs and solve their challenges at scale.
- You are open to a hybrid work model and can work from our NYC office at least three days per week.
Ideal Qualifications (but not required)
- You have experience in building AI applications within financial services.
- You have experience in applying and optimizing statistical and machine learning models to solve business problems.
- You have experience with at least one of the major cloud platforms (AWS, Azure, GCP).
What We Offer
- Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here.
- Make an impact and meaningfully shape an early-stage company.
- Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo.
- Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe.
- Receive a top-of-market equity and cash compensation package.
- Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes.
- Use the equipment of your choice including meaningful home office set-up.
Our Stance
- We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply.
- We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears.
About Us
Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com http://taktile.com.
About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.
Your Privacy. Taktile (“we” or “us”) is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.
How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.
Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).
Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records.
Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent. California residents have additional rights under the CCPA, including the right to know, delete, and correct personal information.
Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.
International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.
By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy https://taktile.com/applicant-privacy-policy. To exercise your rights or ask questions, contact privacy@taktile.com
Location: New York
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Staff Software Engineer on the Core Infrastructure team at Harvey, you'll play a critical role in designing and building new infrastructure systems while equally scaling and strengthening our existing infrastructure. Our infrastructure is the foundation that powers every user interaction with Harvey — processing billions of prompt tokens and millions of daily requests across our global legal AI platform.
You'll work in an environment balanced between innovation — building new systems — and operational excellence, ensuring that Harvey remains resilient and efficient as it scales products, regions, customers, and usage. Your contributions will directly impact the reliability, scalability, and security of our platform as we serve the world's leading law firms and professional service providers.
This role is based in New York City, New York. We use an in-person work model and offer relocation assistance to new employees.
WHAT YOU’LL DO
- Design and build scalable, fault-tolerant infrastructure systems that power Harvey's AI platform across multiple cloud regions
- Own and evolve our multi-cloud infrastructure (Azure, GCP), including Kubernetes orchestration, networking, and container management
- Lead technical initiatives around observability, incident response, and operational excellence — building systems that enable rapid detection and resolution of issues
- Architect and optimize our distributed systems for reliability, including load balancing, quota management, and failover mechanisms
- Partner with Product Engineering and Security teams to ensure our infrastructure is an accelerant, not a constraint
- Drive infrastructure-as-code practices using tools like Terraform and Pulumi to enable reproducible, auditable deployments
- Mentor engineers and raise the technical bar across the organization through code reviews, design reviews, and technical leadership
REPRESENTATIVE PROJECTS
- Design and implement a next-generation model proxy architecture that routes millions of daily inference requests while maintaining model API compatibility and enabling seamless model integration
- Build distributed rate limiting and quota management systems using Redis-backed algorithms to handle bursty traffic patterns without degrading user experience
- Architect multi-region deployment strategies that meet strict data residency requirements for global enterprise customers
- Develop comprehensive observability infrastructure with granular SLA monitoring, burn rate alerts, and detailed token attribution for cost tracking
- Lead the evolution of our CI/CD pipelines to improve developer velocity while maintaining production stability
WHAT YOU HAVE
- 10+ years of experience in Infrastructure Engineering or Platform Engineering in a production environment
- Long track record building and scaling complex, large-scale distributed systems
- Deep proficiency with cloud infrastructure platforms (Azure preferred; GCP or AWS experience transfers well)
- Strong fluency in Infrastructure as Code (IaC) tools — Terraform, Pulumi, or CloudFormation
- Solid understanding of Kubernetes, container orchestration, networking, and cloud security at scale
- Experience with observability tools (Datadog, Sentry) and incident response practices (PagerDuty, Incident.io http://Incident.io)
- Strong programming skills in Python, Go, or similar languages
- Excellent problem-solving skills, a "spidey sense" of where things could go wrong, and a commitment to operational excellence
NICE TO HAVE
- Experience building infrastructure for AI/ML workloads or high-throughput inference systems
- Background with distributed rate limiting, load balancing, or quota management systems
- Experience operating multi-tenant platforms with strict security and compliance requirements
- Track record of leading complex cross-functional projects and delivering measurable impact
COMPENSATION RANGE
$201,000 - $264,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-AN2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Staff Software Engineer on the Core Infrastructure team at Harvey, you'll play a critical role in designing and building new infrastructure systems while equally scaling and strengthening our existing infrastructure. Our infrastructure is the foundation that powers every user interaction with Harvey — processing billions of prompt tokens and millions of daily requests across our global legal AI platform.
You'll work in an environment balanced between innovation — building new systems — and operational excellence, ensuring that Harvey remains resilient and efficient as it scales products, regions, customers, and usage. Your contributions will directly impact the reliability, scalability, and security of our platform as we serve the world's leading law firms and professional service providers.
This role is based in San Francisco, CA. We use an in-person work model and offer relocation assistance to new employees.
WHAT YOU’LL DO
- Design and build scalable, fault-tolerant infrastructure systems that power Harvey's AI platform across multiple cloud regions
- Own and evolve our multi-cloud infrastructure (Azure, GCP), including Kubernetes orchestration, networking, and container management
- Lead technical initiatives around observability, incident response, and operational excellence — building systems that enable rapid detection and resolution of issues
- Architect and optimize our distributed systems for reliability, including load balancing, quota management, and failover mechanisms
- Partner with Product Engineering and Security teams to ensure our infrastructure is an accelerant, not a constraint
- Drive infrastructure-as-code practices using tools like Terraform and Pulumi to enable reproducible, auditable deployments
- Mentor engineers and raise the technical bar across the organization through code reviews, design reviews, and technical leadership
REPRESENTATIVE PROJECTS
- Design and implement a next-generation model proxy architecture that routes millions of daily inference requests while maintaining model API compatibility and enabling seamless model integration
- Build distributed rate limiting and quota management systems using Redis-backed algorithms to handle bursty traffic patterns without degrading user experience
- Architect multi-region deployment strategies that meet strict data residency requirements for global enterprise customers
- Develop comprehensive observability infrastructure with granular SLA monitoring, burn rate alerts, and detailed token attribution for cost tracking
- Lead the evolution of our CI/CD pipelines to improve developer velocity while maintaining production stability
WHAT YOU HAVE
- 10+ years of experience in Infrastructure Engineering or Platform Engineering in a production environment
- Long track record building and scaling complex, large-scale distributed systems
- Deep proficiency with cloud infrastructure platforms (Azure preferred; GCP or AWS experience transfers well)
- Strong fluency in Infrastructure as Code (IaC) tools — Terraform, Pulumi, or CloudFormation
- Solid understanding of Kubernetes, container orchestration, networking, and cloud security at scale
- Experience with observability tools (Datadog, Sentry) and incident response practices (PagerDuty, Incident.io http://Incident.io)
- Strong programming skills in Python, Go, or similar languages
- Excellent problem-solving skills, a "spidey sense" of where things could go wrong, and a commitment to operational excellence
NICE TO HAVE
- Experience building infrastructure for AI/ML workloads or high-throughput inference systems
- Background with distributed rate limiting, load balancing, or quota management systems
- Experience operating multi-tenant platforms with strict security and compliance requirements
- Track record of leading complex cross-functional projects and delivering measurable impact
COMPENSATION RANGE
$236,000 - $290,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE. https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74
#LI-AN2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco, California; New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
As a enterprise technical support engineer, you will work closely with our enterprise customers and engineers to resolve their most complex issues. You will also help build out systems and processes to manage tasks to completion. You will problem solve with our technical teams and work to resolve as much as you can while scaling our systems and support processes.
This role will be based in San Francisco. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE
- Work closely with our largest customers providing white-glove support to solve the most challenging support interactions
- Build and maintain strong relationships with enterprise customers, ensuring high levels of engagement and satisfaction
- Lead the troubleshooting and resolution of advanced technical issues across Notion’s platform and embedded partner applications, with a focus on unlocking AI usage for customers
- Act as a bridge between your customers and Notion engineering teams by reproducing issues, driving resolution through detailed bug reports, and closing the loop proactively with your customers
- Work cross-functionally across engineering and product to build processes and manage issues
- Perform advanced troubleshooting of products and embedded partner applications
- Reproduce customer issues, perform initial codebase triage, and file bugs with Engineering
- Manage key performance metrics defined within the team
- Respond to high-priority customer issues
- Create, refine, and scale support processes, working to improve overall support efficiency and effectiveness in handling complex, high-priority cases
- Collaborate on the creation and maintenance of both internal knowledge and customer-facing documentation, enhancing self-service support options for customers
- Participate in an on-call rotation to assist customers outside of normal working hours (once in a few months)
SKILLS YOU'LL NEED TO BRING
- 10+ years of experience in technical support, technical account management, or similar role
- You have experience owning and scaling support processes end-to-end to drive customer and company outcomes. This includes but is not limited to creating internal documentation, proposing and owning process changes, and advocating for specific customer outcomes
- You have a strong understanding of and experience with REST APIs
- You have experience advising customers on AI tool adoption
- You have knowledge of Single Sign-On including OAuth, SAML, and SCIM
- You have knowledge and experience troubleshooting desktop applications on Microsoft Windows and macOS
- You have experience advising both technical and non-technical stakeholders, and communicating complex issues with clarity
- You have strong analytical, debugging, and problem-solving skills
- You are able to analyze server and client application logs and identify the root cause of errors
- You have strong written and verbal communication skills and can work with both technical and non-technical audiences
- You are able to balance user expectations while understanding policies and compliance boundaries
- You are able to work under pressure and remain focused, confident and professional
- You are able to collaborate effectively with peers and across teams that are located in multiple offices
- You have experience mentoring more junior team members to deepen their technical expertise and drive outcomes for the business and customers
- You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results
NICE TO HAVES
- Knowledge of Linux, APIs, NoSQL, MySQL, and similar open-source technologies
- Experience with scripting languages such as Python, Java, JavaScript, or TypeScript
- Deep existing knowledge of Notion
- Experience operating in an organization that does Knowledge-Centered Service (KCS)
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $160,000 - $185,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: New York City, New York
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role:
We are looking for an engineer who can walk into messy, cross-functional workflows and turn them into clean, automated systems that scale. This role focuses on identifying high-friction operational processes across the company and replacing them with durable, API-driven automation. You will work across IT, Security, Engineering, and Business teams to reduce manual work, improve reliability, and build systems that scale with the company.
This is not a ticket-driven IT role. You will operate with a high degree of ownership, driving initiatives end-to-end from problem discovery through implementation and rollout. You will be part of the Business Technology - Corporate Engineering team and report to the Director of Business Technology.
Where you will work:
This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday.
What you will do:
Identify and automate high-impact operational workflows across onboarding, offboarding, access management, and service delivery
Replace manual, fragmented processes with scalable, API-driven systems
Build and maintain integrations across HRIS, identity providers, SaaS platforms, and cloud environments
Develop internal tools and automation using platforms like Retool, Okta Workflows, and custom scripts or services
Apply infrastructure-as-code to manage and version system configurations
Incorporate AI into workflows to improve efficiency in areas like ticket routing, knowledge retrieval, and decision support
Design and automate access and security workflows that enforce least-privilege and auditability
Own and drive cross-functional initiatives end-to-end, from problem definition through implementation and rollout
The ideal candidate has:
4–7+ years of experience in IT, platform engineering, automation, or similar roles
Strong scripting or programming ability in Python, Go, Node.js, PowerShell, or similar
Experience building API-driven automation across multiple systems
Ability to design and implement workflows that span multiple tools and teams
Experience with infrastructure-as-code such as Terraform or similar
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback
What will make you stand out:
Hands-on experience with identity and access systems (Okta, SSO, SCIM, RBAC), including implementation and ongoing management
Proven ability to build and scale internal tools using platforms like Retool or other low-/no-code solutions
Familiarity with security automation and orchestration (e.g., Tines), with an eye toward reducing manual effort and risk
Practical experience leveraging AI/LLMs to streamline and enhance operational workflows
Strong understanding of compliance and security standards (HIPAA, SOC 2, HITRUST) and how they shape systems and processes
Focused on driving meaningful outcomes
Able to identify root-cause, system-level issues and design durable solutions rather than quick fixes
Comfortable navigating cross-functional environments with competing priorities and constraints
Operates with urgency while building scalable, maintainable solutions
Defaults to automation and efficiency wherever possible
What you’ll get here
You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.
Technologies we use:
Okta, Okta Workflows, Retool, FreshService (ITSM), Google Workspace, Slack, Atlassian (Confluence and Jira), MDM platforms (Jamf Pro, Kandji/Iru, Intune), Airtable, AWS and GCP, Terraform, Rippling (HRIS), SOAR (Tines), and AI-enabled operational tooling (Claude, Gemini, OpenAI)
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time.
Compensation Transparency:
The target salary range for this position is $189,000 - $220,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: USA
Company Intro
At
Toloka AI
we create data that powers leading GenAI models and innovations. We work with frontier labs, big tech, renowned AI startups, enterprises and non-profit research organizations worldwide. We use a combination of Experts + Crowd + Tech Platform to teach AI models to reason and evaluate their efficacy and safety. We have experts in more than 50 different domains—from doctors and lawyers to physicists and engineers—and boast one of the most diverse global crowds,
representing over
100 countries and speaking 40+ languages
. We are a well-funded startup with an enviable portfolio of clients including
Anthropic
,
Amazon
,
Microsoft
,
Poolside
,
Recraft
, and
Shopify
.
Recently, we secured strategic investment led by
Bezos Expeditions
and
Nebius Group
with participation from
Mikhail Parakhin
,
CTO of Shopify
and board advisor to leading GenAI companies, who now serves as our Chairman of the Board. Our remote-first team is globally distributed around the world:
USA
,
UK
,
the Netherlands
,
Serbia
, and more.
About the Role
Technical consultants
play a key role in our company, ensuring top-level delivery of our product, its correct configuration, and the deployment of tailored AI data solutions that meet our customers’ needs and deliver an exceptional experience working with us.
As part of this role, you will not only design and implement data labeling pipelines but also act as a trusted technical advisor for our customers - helping them understand their data needs, discover new opportunities, and build scalable AI solutions.
We are looking for a person with more than
3 years
of solid technical background, who feels comfortable working in technical environments, solving data-related tasks using Python and AI, and communicating directly with customers. You should be a confident communicator able to engage with both technical and executive stakeholders and collaborate closely with our commercial team.
Responsibilities
1. Client Ownership & Communication
Act as the primary technical point of contact for customers across technical and executive stakeholders.
Lead discovery conversations to deeply understand client goals, problems and quality criteria.
Translate client needs into clear, actionable solution designs and delivery plans.
Advise customers on best practices in data collection, data quality, evaluation, and model training workflows.
Set expectations proactively, communicate progress regularly, and manage risks and trade-offs transparently.
Identify expansion opportunities and additional ways Toloka can create value through data and AI solutions.
2. Solution Design & Delivery
Design end-to-end data solutions using Toloka’s platform, selecting appropriate components, workflows, and quality controls.
Configure data labeling components and quality controls, develop user interfaces and AI-driven tooling (e.g. agentic systems, RAGs, synthetic data generation), and integrate them into end-to-end automated pipelines for AI training and evaluation.
Run experiments and pilots to validate quality, throughput, and cost assumptions.
Lead technical execution during delivery, coordinating internal teams and external stakeholders as needed.
Ensure solutions meet agreed quality, performance, and scalability requirements.
3. End-to-End Ownership & Project Management
Own delivery outcomes holistically - including technical performance, quality, timelines, and financial efficiency.
Monitor key KPIs (e.g. throughput, quality metrics, Gross Margin, Contribution Margin) and act on deviations.
Prioritize work based on customer impact and business value.
Analyze data to identify failure modes, inefficiencies, and opportunities for improvement.
Continuously optimize solutions through iteration, automation, and adoption of new technologies.
Troubleshoot delivery, process, or technical issues in collaboration with support, infrastructure, and product teams.
Drive solutions toward stable operation with minimal ongoing maintenance.
Requirements
Core Experience
Experience as a Solution Engineer, Technical Solutions Engineer, Data Scientist, Data/Systems Analyst, or Technical Project Manager.
Proven experience owning projects end-to-end, including scoping, delivery, and stakeholder management.
Direct experience working with external customers on technical projects (requirements gathering, delivery, iteration).
Technical Skills
Strong Python skills for data manipulation (e.g. NumPy, pandas), natural language processing (e.g. NLTK, spaCy), and building lightweight web services or tools (e.g. FastAPI, Flask).
Solid understanding of ML concepts and data workflows; familiarity with LLMs and prompt engineering is a strong plus.
Experience designing multi-stage pipelines and complex systems.
Understanding of software development fundamentals: version control, testing, MVPs, iterative development etc..
Bachelor’s or Master’s degree in Data Science, ML/AI, Software Engineering, or a related quantitative field such as Physics or Applied Mathematics, with strong analytical foundations.
Ability to reason about trade-offs between quality, speed, cost, and scalability.
Communication & Ownership
Excellent English communication skills (B2+), with the ability to explain complex technical concepts to non-technical audiences.
Confidence working with data engineers, ML engineers, and researchers from leading tech companies.
Strong ownership mindset: comfortable being accountable for outcomes, not just tasks.
Ability to manage multiple projects in fast-paced, ambiguous environments.
Nice to have
Experience with crowdsourcing, expert workflows, or large-scale data labeling.
Experience working on ML training, evaluation, or agentic systems.
Familiarity with quality frameworks, audits, or data validation pipelines.
What we can offer
Full-time independent contractor engagement (B2B)
through the
Ontop
contractor platform
, working via your own company or business entity;
Flexible, fully remote schedule (
40 hours per week
);
Work at the leading edge of AI development, alongside a dedicated and dynamic team of experts;
Projects with customers that are AI industry leaders and well-known household names;
Friendly community.
[Important Notice] Scam Alert Regarding Fake Job Postings
It has come to our attention that an individual or group is fraudulently impersonating Toloka to post fake jobs and solicit personal information from applicants.Please be aware:
Official Communication:
Our recruiting team will
only
contact you from an official "
toloka.ai
" email address. We will NEVER use Gmail, Yahoo, Tolokainc, toloka.inc, or other personal or seemingly business email accounts.
Our Process:
We will
never
ask for your bank account details, credit card number, or any fees as part of the application or interview process.
Official Listings:
All legitimate job openings are posted on our official careers page:
https://toloka.ai/careers#job-list
What to do:
If you see a suspicious job posting or have been contacted by someone you suspect is a scammer, please do not provide any personal information. Instead, report the incident to us directly at
security@toloka.ai
and report the profile/post to LinkedIn.We are taking this matter very seriously and are working with the appropriate parties to resolve it.
Thank you for your vigilance!
To learn how we collect, use, disclose, and store personal data, check out our
Privacy Notice
.
Location: New York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT PRODUCTION ENGINEERING
Production Engineering is Ramp's infrastructure ownership layer. We exist to make Ramp faster, more reliable, and more scalable — and we do that by being embedded in the problems, not adjacent to them.
A few things that define how we operate:
- One team, one company, one objective. There is no "infra team" and "product team" — there is Ramp. We share the company's goals as our own. When a product team struggles with reliability or scalability, that is our struggle.
- If reliability or scalability is at risk, we own it. We don't wait to be invited, and we don't ask whose code it is. If a system is slow, if it breaks, if it won't scale — that's ours to lead, regardless of where it lives in the stack.
- We go first, and we go fast. When the path isn't obvious, we don't wait for someone else to find it. We move with urgency, propose the solution, align the stakeholders, and stay in until it's done — not until our ticket is closed.
- We lead the way. We find the next problem before it finds us. And when we solve it, we don't just fix it for ourselves — the patterns and standards we establish become the foundation the rest of Ramp builds on. That's not a side effect of the job; it's the job.
- We stay calibrated. Speed means nothing if we're moving in the wrong direction. We regularly stop and ask honestly whether what we're working on is still the highest-leverage thing we could be doing — the discipline that makes sure our effort compounds toward what actually matters.
You cannot build the future of finance on shaky infrastructure.
OUR TEAMS
Production Engineering is organized into teams — but we think about teams differently. Teams are mutable. We build them around what needs to be done, not around what we need to do given the teams we already have. The structure below reflects our current priorities; it will evolve as Ramp does.
Right now, we operate across four areas:
- Compute — the foundation everything runs on: container orchestration, networking, load balancing, edge infrastructure, and the deployment systems that get code from engineers' laptops to production reliably and at scale
- Storage — databases, caching, object storage, and the data infrastructure that underpins everything
- Workflows & Messaging — the systems that power Ramp's financial workflows and event-driven architecture
- Internal Infrastructure — the platform that makes every builder at Ramp faster and more autonomous: observability, cost attribution, and CI/CD systems that give teams visibility into what they build and what it costs
WHAT YOU'LL DO
Production Engineers at Ramp are full software engineers who happen to specialize in infrastructure. You write production code, you own systems end-to-end, and you drive technical outcomes across the organization — not just within your team.
Day to day, you will:
- Build and operate critical infrastructure across Ramp's compute, storage, messaging, and observability stack — owning the systems that handle real financial transactions at scale.
- Drive architectural change — not just flag problems. When you surface a reliability or scalability issue, you own the path forward: you propose the solution, find the owners across engineering, and stay in until it's resolved.
- Partner with product teams at the design phase — reviewing architectures, embedding golden paths, and making it easy to build correctly the first time.
- Build Ramp's next level of scale — you'll be a hands-on contributor to the most consequential infrastructure shift happening right now: our move to a cellular architecture, enabling Ramp to scale, reach international markets, operate in highly regulated and constrained environments (e.g. FedRAMP), and deliver on enterprise-grade SLAs.
- Enable AI-native engineering — as Ramp builds increasingly AI-powered products, PE is the team that makes sure the platform can support them. You'll proactively partner with product teams on AI infrastructure patterns, define the golden paths that turn one-off solutions into reusable foundations, and stay ahead of emerging challenges before they become blockers.
- Build developer tooling and self-service infrastructure — so that other teams can answer their own questions (cost, performance, reliability) without involving PE.
- Participate in on-call rotation — and more importantly, use every incident as a signal to eliminate the root cause, not just resolve the symptom.
- Lead across the company — PE doesn't just review designs or show up when called. We proactively initiate cross-team architectural reviews, and we take full ownership of company-wide reliability and scalability initiatives: identifying the problem, proposing the solution, aligning the stakeholders, and staying in until it's done.
WHAT WE LOOK FOR
We don't hire for a checklist. We hire for the instincts that make someone exceptional on this team.
The mindset we're looking for:
- You can't walk past something broken without wanting to fix it — and you don't stop at the workaround. You find the root cause and eliminate the class of problem.
- You think in systems, not tasks. You understand that "fixing the bug" is step one; making it so the bug can't happen again is the job.
- You move with urgency but without chaos. You know when to go fast and when to slow down and do it right.
- You treat product teams as your users. You build for them, communicate with them proactively, and measure success by how much faster they can ship. But you're also an owner — when something is broken or blocking, you don't wait to be asked. We win when our customers win.
- You leave things better than you found them. Every system you touch, every process you encounter — you move it forward. Not always dramatically, but always directionally. You picked it up in a certain state; you leave it in a better one.
- You are equally comfortable reading a database query plan, reviewing a system design doc, writing a Terraform module, and jumping into an incident at 2am.
Experience profile:
- 2+ years of software engineering experience shipping high-quality architectures for critical systems
- Strong software engineering fundamentals — you write clean, well-tested, production-ready code
- Hands-on experience with distributed systems at production scale
- Experience with at least one major cloud provider (AWS preferred)
- Familiarity with observability practices (SLOs, error budgets, alerting, dashboards)
- Track record of leading technical projects end-to-end, including cross-team coordination
- Comfortable using AI tooling and coding agents as part of your everyday engineering workflow — we expect our engineers to leverage these tools to move faster and think bigger
Bonus (not required):
- Experience with cellular or multi-tenant architecture patterns
- Prior work on workflow orchestration systems (Temporal)
- Contributions to developer experience or internal platform tooling
- Experience in fintech, payments, or regulated industries (FedRAMP, SOC 2)
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Clarksville, TN
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
We are seeking a qualified, innovative Production Engineer to join our growing organization. In this position, you will oversee and improve inspection machines in our Assembly Lines. Engineering aptitude, high attention to detail, and the ability to optimize processes for maximum efficiency are necessary skills for this role.
This position pays $63,000 annually
Responsibilities:
The Production Engineering Associate will be tasked with duties including, but not limited to:
Modify Equipment or Processes to maximize efficiency
Develop and draft new Inspection Processes
Prepare layouts for new process, select appropriate machinery, tools and equipment
Review and plan projects from concept review to installation and stabilization
Diagnose equipment breakdown and troubleshoot problems
Educate Employees on proper methods of machinery operation
Communicate with vendors to obtain materials and/or equipment needed to satisfy client's needs
Follow and adhere to all state, federal and company enforced safety rules
Qualifications/Skills:
0-2 years Experience
Bachelors of Electrical Engineering/Manufacturing Engineering/Engineering Technology
Knowledge of systems, robotics, tools, equipment, etc.
Microsoft Office (PowerPoint, Word, Excel)
Experience with CAD Software
Knowledge of Computer or Machine Learning Techniques to build models
Excellent communication skills, both verbally and written
Ability to maintain positive vendor and client relationships
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Vilnius
500M+ downloads. 80M+ monthly users. A decade of building – and we’re still accelerating.
Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down.
With 7M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better.
The job
As an Android Engineer at Flo, you'll help shape the mobile experience for millions of people, and do genuinely meaningful work in women's health. Our app is trusted by 1 in 4 women aged 18–44 in the US and used across 100+ countries, with machine learning and AI powering accurate cycle predictions and personalised, medically credible health insights.
We build large-scale mobile applications with rich, intuitive interfaces - optimised for speed, accessibility and privacy. You'll join a cross-functional team working across the full mobile lifecycle, from feature ideation through to release and iteration, with real ownership over value delivery end to end.
We're not a feature factory. Our engineers are pragmatic problem-solvers who thrive in fast-moving environments and care about what they ship. You'll have genuine scope to experiment, lead ambitious product initiatives and implement solutions that matter - not just clear a backlog. Flo is a constantly evolving product, and we give our engineers the trust and autonomy to evolve it.
Your Experience
Must have:
7+ years of hands-on Android development experience, with a track record of shipping and maintaining production applications at scale
Experience building large, complex mobile applications with polished, performant UIs - ideally for global consumer audiences
Strong proficiency in Java, with solid object-oriented design principles and a keen eye for clean, maintainable code
Deep knowledge of the Android ecosystem - including platform fragmentation, UI design patterns, and delivering consistent experiences across a wide range of screen sizes and devices
Solid familiarity with Google technologies, Play Store submission processes, and Google's development guidelines
A good grasp of the full mobile product lifecycle, with practical experience working within Agile teams
Nice to have:
Knowledge of Kotlin programming language, Clean Architecture and reactive programming
An eye for UX and interaction design - you care about how things feel, not just how they work
Hands-on experience with mobile CI/CD tooling, including build, test and release automation
Experience integrating with analytics and BI systems, including A/B testing frameworks
Experience with alternative Android markets
Experience optimising data usage over mobile networks and building offline-first applications
What you'll be doing
You'll be responsible for:
Developing features using modern frameworks, libraries and in-house components - contributing to a shared codebase built to last
Delivering polished, intuitive user experiences that meet a high bar for design and usability
Maintaining and improving a continuous delivery pipeline, ensuring fast, reliable and safe releases to production
#LI-Hybrid #LI-AJ1
Salary Range - gross per month (ranges may vary based on skills and experience)
€6.500
—
€8.500 EUR
How we work
We’re a mission-led, product-driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar.
You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it.
What you'll get
We support impact with meaningful reward. Here’s what that looks like:
Competitive salary and annual reviews
Opportunity to participate in Flo’s performance incentive scheme
Paid holiday, sick leave, and female health leave
Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents
Accelerated professional growth through world-changing work and learning support
In-person collaboration and work in a hybrid model, with 3 days per week spent in the office
5-week fully paid sabbatical at 5-year Floversary
Flo Premium for friends & family, plus more health, pension and wellbeing perks
Diversity, equity and inclusion
Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our
privacy notice for job applicants
.
Location: Riyadh, Saudi Arabia
As a Senior Email Security Engineer at Müller's Solutions, you will be responsible for designing, implementing, and managing email security solutions to protect the organization's email systems from cyber threats such as phishing, spam, malware, and data leakage. You will lead initiatives to strengthen email security posture, conduct threat analysis, and collaborate with IT teams to ensure secure and reliable email communication.
Key Responsibilities:
Own
enterprise email security gateways
in production environments
Design, tune, and operate:
Anti‑phishing, anti‑spoofing, and malware controls
Secure mail routing, TLS enforcement, and quarantine workflows
Lead incident response for email‑borne threats (BEC, malware, zero‑day phishing)
Integrate email security with
M365 Defender / SIEM / SOAR / DLP
Produce
audit‑ready evidence
aligned to SAMA / NCA frameworks
Mentor L1/L2 analysts and document operational runbooks
Design, deploy, and maintain email security solutions including anti-phishing, anti-spam, email encryption, and data loss prevention technologies.
Monitor and analyze email security incidents, respond to threats, and conduct investigations to mitigate risk.
Implement and manage email security protocols such as SPF, DKIM, DMARC to enhance email authentication and trustworthiness.
Collaborate with other IT and security teams to integrate email security with overall cybersecurity strategy.
Develop and enforce email security policies, procedures, and best practices.
Conduct regular security assessments and vulnerability testing on email systems.
Stay current on emerging email threats and advanced attack techniques to proactively recommend improvements.
Provide training and awareness sessions regarding email security to employees and stakeholders.
Requirements
Requirements:
Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field.
FireEye EX / Trellix Email SecurityCisco Secure Email Gateway (ESA / IronPort)Trend Micro ScanMailProofpoint or Mimecast
Microsoft Defender for Office 365 & EOP
Exchange Online mail flow & hybrid email routing
DMARC, DKIM, SPF enforcement & troubleshooting
Email threat hunting & forensic analysis5+ years of experience in email security or related cybersecurity roles.
Strong knowledge of email security technologies such as Microsoft Defender for Office 365, Proofpoint, Mimecast, or similar platforms.
Proficiency in implementing and managing SPF, DKIM, and DMARC protocols.
Experience with email encryption standards and data loss prevention (DLP) solutions.
Demonstrated ability to analyze and respond to email-based threats such as phishing and malware.
Familiarity with incident response procedures and security information and event management (SIEM) tools.
Excellent problem-solving skills with strong attention to detail.
Strong communication skills to educate and collaborate with technical and non-technical teams.
Preferred Qualifications:
Relevant certifications such as Certified Email Security Specialist (CESS), CISSP, or CISM.
Experience with scripting and automation for email security processes.
Knowledge of compliance standards related to email security and data privacy (e.g., GDPR, HIPAA).
Experience in a managed security service provider (MSSP) environment is a plus.
Strong advantage
Experience in
regulated Saudi environments
Evidence‑driven operations (audits, compliance, KPIs)
Incident leadership during phishing or BEC events
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Jakarta, Indonesia
The Company
Our client is a Switzerland-based longevity startup founded in 2021. Their founding team (CEO, CSO, CMO, and CMO) came together around a shared commitment: to enable everyday people to access clean, high quality supplements with transparent ingredients based on the latest scientific insights in rapidly growing field of longevity.
Working with an interdisciplinary team of scientists and researchers from institutions, our client has grown its product range to 12 supplements supporting cellular health, skin, sleep, joints, metabolism, and gut health.
Our client takes great care in selecting only high quality ingredients from reputable sources and in a rare move for the supplement industry transparently publishes the supplier of each ingredient used on its website. All supplements are also double tested for purity and against contamination in an independent 3d party lab in Switzerland.
The Role
As a Finance Analyst, you will be the go-to person for our client's financial reporting, budgeting, and financial modelling. You will deliver accurate financial insights, support data-driven decision-making, and contribute to the organization's financial performance, sustainability, and long-term success.
Responsibilities
Financial Reporting (40%)
Prepare and manage the monthly and quarterly close process end-to-end with minimal oversight.
Manage monthly consolidation, including reconciling balances, preparing eliminations, and generating consolidated financial views across all legal entities.
Prepare monthly variance analysis and commentary.
Proactively ensure reporting consistency across departments and jurisdictions, identifying and flagging anomalies or gaps early.
Budgeting, Forecasting & Modelling (40%)
Build and maintain integrated financial models (Income Statement, Balance Sheet, Cash Flow) from scratch, incorporating key drivers, variables, and variance analysis.
Execute rolling 12–18 month cashflow forecasting, budget revisions, and long-term capital allocation planning.
Drive scenario and sensitivity analysis to test key variables and proactively flag financial risks.
Communicate insights clearly to non-finance stakeholders and independently structure solutions for ad-hoc leadership inquiries.
Process Improvement (20%)
Identify inefficiencies in financial processes and workflows.
Suggest and implement improvements to streamline operations.
Collaborate cross-functionally to gather data and provide actionable insight that supports business decisions.
Requirements
Master's degree in Finance, Accounting, Economics or Business or a strong track record of relevant experience.
1-3 years of experience ideally in consulting, FP&A, or high-growth/startup finance background.
Proven ability to build financial models independently, including scenario and sensitivity analysis for revenue and cost.
Solid financial reporting knowledge: consolidation, reconciliations and variance analysis across multiple entities.
Advanced Excel and/or Google Sheets (complex formulas, lookups, pivot tables, and well-structured, auditable multi-sheet models).
Proven experience in using AI tools for finance productivity (e.g., Claude, ChatGPT).
Strong business judgement: able to grasp complex, interconnected information quickly and decide how to approach an unfamiliar problem.
Excellent analytical and logical thinking, with high attention to accuracy.
Clear communicator who can explain financial logic to non-finance stakeholders; proactive, ownership-driven mindset.
Benefits
Our client believes the best companies help you become the person you want to be by promoting personal freedom and growth.
High Impact:
Work at a well-funded, early-stage startup with a high degree of personal responsibility and creative freedom.
Elite Collaboration:
Partner with world-class longevity researchers and successful serial entrepreneurs.
Radical Flexibility:
Fully remote roles with home office support, flexible hours, and unlimited holidays.
Growth & Culture:
Education allowances, accelerated growth paths, and a vibrant team culture including regular off-sites.
Perks:
Complimentary longevity products and discounts for your inner circle.
УдалённоSouth Africa; Philippines; Pakistan; Bosnia and Herzegovina; North Macedonia; Argentina
Удалённо
South Africa; Philippines; Colombia; Mexico; Argentina; Brazil
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