Location: Toronto, Ontario
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Location:
Greater Toronto Area - Hybrid (with two days in the office)
Position Summary:
Are you a self-starter looking to join a fast-paced, dynamic company with the intrinsic value of knowing you are giving back to the community and changing lives? Are you a skilled lawyer with broad commercial and corporate experience gained at a reputable firm or as in-house counsel? Then look no further, PointClickCare is the place for you!
Reporting to the VP, Contracts & Legal, your primary duties would include assisting with general commercial matters, including, but not limited to, the drafting and negotiating of services, new product and technology-related agreements, including master services agreements, partnership agreements, confidentiality agreements, business associate agreements, SaaS agreements, data protection agreements, software licenses, subcontractor agreements, supplier agreements, and related statements of work. The role will also support corporate legal matters, including subsidiary governance, intercompany arrangements, and strategic transactions.
The role requires a professional who thrives in a fast-paced environment, has the ability to manage multiple priorities simultaneously, and can balance legal risk with practical business considerations.
Required Skills & Experience:
JD and active member of an applicable law society or a U.S. state bar
5+ years of experience in commercial legal practice, with exposure to corporate legal matters
Proven ability to independently negotiate complex business transactions under tight deadlines
Demonstrated capacity to analyze and resolve sophisticated legal and business issues with practical, commercially minded solutions
Exceptional attention to detail combined with strong business acumen, intellectual curiosity, adaptability, and a proactive, results-oriented mindset
Flexibility to contribute across the Legal Department’s full range of responsibilities and to adapt to evolving business needs
Keen judgment, integrity, discretion, and tact in handling sensitive matters
Excellent analytical, written, and verbal communication skills, with the ability to present complex information clearly and persuasively
Self-starter with the ability to work independently while remaining highly collaborative and solutions-driven
Strong interpersonal skills with a persuasive and influential style, fostering trust and alignment with internal stakeholders
Demonstrated client service orientation and ability to balance legal risk with business objectives
Experience or strong interest in process improvement, legal technology, and emerging areas such as artificial intelligence
Experience supporting corporate governance matters, including board and shareholder approvals, resolutions, and maintenance of corporate records and minute books. Experience advising on legal entity management, intercompany matters, and internal delegation or approval processes.
Experience supporting strategic transactions, including acquisitions, investments, reorganizations, and complex commercial partnerships
Preferred Experience:
Health care information technology licensing
SaaS licensing
Canadian and U.S. information privacy compliance
Canadian and U.S. health care regulatory compliance (with a focus on HIPAA, PHIPA and provincial equivalents)
#LI-TW1
#LI-Hybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $125,000 - $156,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Anywhere in Spain
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ THE INSURANCE TEAM ⭐️
Being part of Alan's insurance community is a great opportunity to have a significant impact on people's health and wellbeing in our multiple countries of operation.
- We are at the heart of Alan’s mission, bringing to the team our technical leadership and expertise on healthcare and death & disability insurance.
- We work hand in hand with our data scientists, designers, engineers and product managers to build the most differentiating products and provide a delightful experience at a fair price.
- We build and manage offers for large companies and public institutions with our sales and account management teams.
- We make sure our portfolio is closely monitored and risks are effectively managed.
- We also manage our capital, steer our reinsurance strategy and maintain a trusting relationship with our insurance regulators.
️ ⭐️ THE INSURANCE EXPERT ROLE IN SPAIN ⭐️
The role of an Insurance Expert at Alan is to:
- Monitor the business and the risks,
- Help the rest of the team understand the subtleties of healthcare and insurance.
Being an Insurance Expert at Alan in Spain means:
- Being part of a small and talented team currently working on delivering the best experience to our members
- Recent missions include:
- Defining the pricing and re-pricing strategy of the different products
- Improving margin monitoring
- Collaborating with the Key Account Managers team to make sure they are equipped with the right tools to deliver the best experience to their customers
- Analyzing the profitability of the portfolio and suggesting action points
- Being part of an insurance community at the global level, with an impact on our organization, hiring and training across multiple countries.
⭐️ IS IT YOU WE’RE LOOKING FOR? ⭐️
You may be a great fit for the role if:
- You have at least 6+ years of experience in health insurance
- You are fluent in English
- Knowledge of the trends from the sector, of the pricing/repricing business decisions and market practices
- You combine a quantitative background (statistics, actuarial sciences) with an experience in insurance products and business
- You are able to navigate and synthesize technical, data, business and legal questions related to insurance
- You have a builder mindset, continuously identifying opportunities to scale and optimize processes and systems
- You are willing to deeply change the insurance and healthcare industry and challenge the status quo
It would be even better if:
- You are fluent in Spanish or willing to learn Spanish
- You have experience coordinating with teams based in another country
- You have connections and a deep understanding of the Spanish health insurance market
🌍 HOW WE WORK
Location: You must be legally eligible to work from Spain
Remote work: We offer remote work flexibility yet would ideally hire around our Spanish hubs (Madrid, Barcelona)
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
The WHOOP legal team plays a critical role in supporting that mission by enabling the business to move quickly and responsibly around the world. We are rigorous but pragmatic, risk-aware rather than risk-averse, calm under pressure, excellent communicators, and deeply committed to being trusted partners to the business.
WHOOP is hiring an Assistant General Counsel, Litigation to oversee and manage litigation and regulatory enforcement matters. In this role, you will report to the Chief Legal Officer (CLO) and, in conjunction with the CLO, be responsible for developing and implementing litigation and regulatory enforcement strategy. The successful candidate must be comfortable managing all manner of litigation, including commercial disputes, consumer class actions, intellectual property matters, employment disputes, and investigations by federal, state, and international regulatory bodies.
WHOOP is a rapidly scaling, global business built upon a dynamic consumer brand that involves hardware, software, and healthcare. Accordingly, this role will be engaged with an extraordinarily broad array of legal areas. The successful candidate will be a seasoned litigator who possesses the first-hand experience and judgment necessary to assess litigation and regulatory risks and opportunities, hire and manage the outside counsel representing WHOOP, and ensure WHOOP receives the highest quality representation from its law firm partners.
In addition to managing the litigation docket, you will serve as a strategic counselor to all business and corporate functions regarding legal risk and opportunity. The successful candidate will be more than an experienced litigator. They will be a business-minded litigation leader who knows when to fight, when to settle, and when litigation risk should drive changes in the business.
RESPONSIBILITIES
- Own the Company's litigation portfolio, with responsibility for the strategy, oversight, and resolution of lawsuits, arbitrations, pre-litigation disputes, and other contested matters involving the Company, independently driving matters while exercising sound judgment as to when legal, business, or reputational risks warrant escalation.
- Develop litigation strategy for significant matters, including evaluating claims and defenses, determining strategic objectives, identifying key decision points, and recommending litigation and settlement positions.
- Provide senior leadership with clear and actionable assessments of litigation risk, including exposure, ranges of potential outcomes, strategic alternatives, costs, business implications, and recommended courses of action.
- Select, retain, and manage outside counsel, establishing clear expectations regarding strategy, staffing, budgets, work product, responsiveness, and outcomes, and independently pressure-testing outside counsel’s strategic recommendations throughout the entire litigation life-cycle.
- Exercise rigorous oversight of litigation spending, including reviewing budgets and forecasts, scrutinizing staffing and billing practices, identifying opportunities for alternative fee arrangements, and ensuring that legal spending is proportionate to the Company's exposure and strategic objectives.
- Develop settlement strategies and lead significant settlement negotiations, balancing legal exposure, litigation costs, business considerations, precedent risk, reputational considerations, and operational impacts.
- Partner closely with Finance and Accounting regarding litigation reserves, contingent liabilities, insurance recoveries, settlement accounting, budgeting and forecasting, and other financial implications of litigation.
- Partner closely with the People Team regarding employment disputes.
- Manage litigation-related insurance matters, including providing timely notice of claims, coordinating with insurers and brokers, pursuing available coverage, and managing coverage disputes where necessary.
- Oversee discovery and evidence-preservation obligations, including litigation holds, document collection and review, information governance, e-discovery strategy, privilege issues, and the use of technology and outside vendors to manage discovery efficiently.
- Conduct and oversee sensitive internal investigations where appropriate and coordinate with employment, compliance, privacy, security, or other specialists depending on the subject matter.
- Establish and continuously improve litigation playbooks, processes, and technology, enabling the Legal team to manage a growing litigation portfolio efficiently and consistently as the Company scales.
- Promote appropriate use of data and technology in litigation management, including e-discovery tools, matter-management systems, litigation analytics, and emerging AI-enabled legal technologies.
QUALIFICATIONS
- J.D. from an accredited law school and active membership in at least one U.S. state bar.
- 7+ years of relevant legal experience, including experience at a nationally recognized law firm and/or an in-house legal department managing litigation.
- Experience as the lead or managing attorney on complex litigation. Strong command of litigation strategy and procedure, including discovery, dispositive motions, expert practice, mediation, trial preparation, settlement negotiations, and appeals.
- Demonstrated ability to balance legal risk with practical business considerations and deliver actionable advice in a fast-paced environment.
- Ability to translate complicated legal issues into concise, practical advice for senior executives and business leaders.
- Experience in building and improving legal processes, playbooks, and operational infrastructure to support a scaling business.
- Excellent written, verbal, and interpersonal communication skills, with the ability to build trusted relationships across cross-functional teams.
- Highly organized, detail-oriented, and comfortable managing multiple priorities in a dynamic environment.
- Experience supporting technology, consumer products, healthcare, or subscription-based businesses is strongly preferred.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
*This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $220,000 to $250,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Toronto, Ontario
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
THE ADVENTURE AHEAD 🚀
As a Senior Product Engineer II, you bring deep expertise in either backend or frontend engineering alongside strong working competency across the full stack. You own complex features and technical initiatives end to end, working across customer facing applications, services, APIs, and integration boundaries to deliver complete solutions.
Your primary strength may be building cloud native backend systems and event driven architectures, or architecting complex frontend applications and customer experiences. In either case, you understand how the broader system fits together and can confidently work across boundaries when needed.
Beyond your individual technical output, you function as a technical anchor within your squad. You help drive technical direction, mentor peers, coordinate dependencies, and ensure the team can consistently deliver high quality software without creating unnecessary knowledge silos.
THE DAY-TO-DAY ⚒️
- Own complex initiatives end to end Drive multi sprint technical initiatives from architecture through implementation, production deployment, and ongoing evolution.
- Build across the stack Navigate frontend applications, APIs, backend services, data layers, and platform integrations to deliver complete outcomes.
- Set technical direction Bring deep expertise in your primary discipline while shaping architecture decisions and engineering patterns across the broader system.
- Make durable technical decisions Evaluate complex tradeoffs, manage technical risk, and balance immediate delivery with long term scalability and maintainability.
- Anchor the squad Break down complex work, coordinate technical dependencies, unblock others, and help the team maintain delivery momentum.
- Drive engineering excellence Raise the bar for testing, CI/CD, observability, architecture, code quality, and pragmatic technical debt management.
- Partner across functions Work with Product, Design, QA, SRE, platform teams, and engineering groups to translate customer problems into reliable solutions.
- Level up the team Mentor engineers through architecture discussions, design reviews, code reviews, pairing, and knowledge sharing.
YOUR SUPERPOWERS⚡️
- Engineering depth and breadth Six or more years of software engineering experience, with deep expertise in either backend or frontend engineering and strong working competency across the broader stack.
- End to end ownership A proven record of owning complex technical initiatives from architecture through production deployment and operation.
- System design expertise Strong understanding of scalable application architecture, APIs, distributed systems, cloud services, and maintainable production software.
- Technical leadership The ability to guide engineers through uncertainty, establish effective architecture patterns, and raise engineering standards.
- Integration fluency Comfort navigating unfamiliar systems and safely changing frontend, backend, and integration boundaries.
- Engineering excellence Strong experience with automated testing, CI/CD, observability, monitoring, and pragmatic technical debt management.
- Collaborative communication The ability to explain tradeoffs, challenge assumptions constructively, and align Engineering, Product, Design, QA, and platform stakeholders.
BONUS POINTS 🌟
- Cloud and event driven systems Cloud native AWS applications using serverless services, asynchronous workflows, distributed systems, or event driven architecture.
- Infrastructure and delivery Infrastructure as Code, CI/CD pipelines, deployment strategies, or production operations.
- Frontend architecture Angular, React, or comparable frameworks, including application architecture, state management, design systems, performance, or accessibility.
- Backend breadth Node.js and TypeScript services or polyglot environments that include Go, Python, PHP, or other backend technologies.
- Production observability Monitoring, tracing, logging, metrics, incident diagnosis, and production operation.
- Technical growth Experience acting as a technical lead or clear progression toward broader Staff level leadership.
OUR STACK 🛠️
Our product teams work primarily with TypeScript across frontend and backend development. Frontend applications include Angular and modern web technologies. Backend and platform systems span Node.js, TypeScript, Go, PHP, Python, AWS, REST APIs, event driven architectures, relational and NoSQL databases, CI/CD, and modern observability tooling.
You do not need deep expertise in every technology we use. We are looking for deep expertise in a primary discipline, strong software engineering fundamentals, and confidence working across frontend, backend, and integration boundaries.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: Barcelona, Spain
Workplace: hybrid
⚓ About Click&Boat
Click&Boat is a rental platform product of Boats Group, the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe!
Click&Boat is the European leader in boat rentals. Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals.
To support this growth, we are hiring a
Travel Advisor Intern
to join our dynamic team in Barcelona and contribute to delivering tailor-made boating experiences to our clients.
🚤 The role
We’re looking for a
Travel Advisor Intern
to join our crew in Barcelona.
In this role, you will play a key part in the
Italian
Market of the Sales Team, a business unit of around 40 people,
managing Italian-speaking clients interested in booking boat rentals.
You’ll also work closely with
the Supply and Customer Care crew members
to deliver a seamless and high-quality experience to our users.
If you're excited about marketplaces, fast-paced environments, and building meaningful solutions, you might be exactly who we’re looking for.
🛟 What floats your boat
You will be responsible for the following tasks, which will vary according to the time of the year:
Understanding our customers' needs and advising them on their boat search.
Find the best deals for our customers by negotiating the best prices with Click&Boat boat owners.
No cold calling, only warm leads already in your pipeline.
Maximizing the conversion rate by applying Sales strategies, and accompanying customers throughout the sales process until its conclusion, providing them with all the information relating to their booking.
Ensuring customer satisfaction and loyalty so that they think of Click&Boat the next time they go sailing.
To maximize the reactivity and customer satisfaction, we are used to working on Saturdays during the summer season. You will be required to work at least one Saturday per month following a planning given in advance (you will get a recuperation day off then to ensure 2 days off per week).
🧭 What you bring aboard
You are
bilingual Italian and fluent in English
.
Ideally with successful
previous working experience in customer-facing roles.
You are a team player who inspires trust, is ready to take the initiative, and is distinguished by a customer-satisfaction-driven attitude.
🌊 Bonus points (great to have, never a dealbreaker)
The knowledge of another language is highly valued.
If you have a boating background and interest, it’s even more perfect!
🗺 The hiring journey
Intro call with Talent Acquisition
Interview with your future manager
We aim to keep things smooth, transparent, and respectful of your time throughout the process.
What awaits you aboard
🚀 A fast-growing international company with real impact;
💻 Remote work policy: 1 day per week, depending on periods of the year and seniority;
📖 Extensive internal training;
🥪 Lunch vouchers (Cobee);
🥐 Breakfast every Tuesday morning;
🌊 A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea;
🎉 Team-building activities.
Contract: Fijo-Discontinuo
Start date: January 11th, March 1st, or May 2027
Duration: 6 to 9 months
Salary: 1 823 euros gross per month
🪝 Ready to come aboard?
If this opportunity sounds like your next adventure, hit the “apply to this job” bottom 🚀
Remember, even if you don’t meet every requirement, you might still be a great match for us! And yes, we’re especially talking to women here: science says that you are less likely to apply if you don’t meet them all. So go for it, take your chance, we’d love to hear from you.
At Click&Boat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset — the sea is open to all. 🌊
Location: Barcelona, Spain
Workplace: hybrid
⚓ About Click&Boat
Click&Boat is a rental platform product of Boats Group, the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe!
Click&Boat is the European leader in boat rentals. Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals.
To support this growth, we are hiring a
Junior Sales Executive
to join our dynamic team in Barcelona and contribute to delivering tailor-made boating experiences to our clients.
🚤 The role
We’re looking for a
Junior Sales Executive
to join our crew in Barcelona.
In this role, you will play a key part in the
French
Market of the Sales Team, a business unit of around 40 people,
managing French-speaking clients interested in booking boat rentals.
You’ll also work closely with
the Supply and Customer Care crew members
to deliver a seamless and high-quality experience to our users.
If you're excited about marketplaces, fast-paced environments, and building meaningful solutions, you might be exactly who we’re looking for.
🛟 What floats your boat
You will be responsible for the following tasks, which will vary according to the time of the year:
Understanding our customers' needs and advising them on their boat search.
Find the best deals for our customers by negotiating the best prices with Click&Boat boat owners.
No cold calling, only warm leads already in your pipeline.
Maximizing the conversion rate by applying Sales strategies, and accompanying customers throughout the sales process until its conclusion, providing them with all the information relating to their booking.
Ensuring customer satisfaction and loyalty so that they think of Click&Boat the next time they go sailing.
To maximize the reactivity and customer satisfaction, we are used to working on Saturdays during the summer season. You will be required to work at least one Saturday per month following a planning given in advance (you will get a recuperation day off then to ensure 2 days off per week).
🧭 What you bring aboard
You are
bilingual French and fluent in English
.
Ideally with successful
previous working experience in customer-facing roles.
You are a team player who inspires trust, is ready to take the initiative, and is distinguished by a customer-satisfaction-driven attitude.
🌊 Bonus points (great to have, never a dealbreaker)
The knowledge of another language is highly valued.
If you have a boating background and interest, it’s even more perfect!
🗺 The hiring journey
Intro call with Talent Acquisition
Interview with your future manager
We aim to keep things smooth, transparent, and respectful of your time throughout the process.
What awaits you aboard
🚀 A fast-growing international company with real impact;
💻 Remote work policy: 1 day per week, depending on periods of the year and seniority;
📖 Extensive internal training;
🥪 Lunch vouchers (Cobee);
🥐 Breakfast every Tuesday morning;
🌊 A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea;
🎉 Team-building activities.
Contract: Fijo-Discontinuo
Start date: March 1st, or May 2027
Duration: 6 to 9 months
Salary: 1 823 euros gross per month
🪝 Ready to come aboard?
If this opportunity sounds like your next adventure, hit the “apply to this job” bottom 🚀
Remember, even if you don’t meet every requirement, you might still be a great match for us! And yes, we’re especially talking to women here: science says that you are less likely to apply if you don’t meet them all. So go for it, take your chance, we’d love to hear from you.
At Click&Boat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset — the sea is open to all. 🌊
Location: Vancouver, British Columbia
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Director of Strategic Partnerships
at Via, you will be the face and voice of Via for our partners, both internally and externally. You'll build genuine, durable relationships with the cities and operators working to deliver better transportation for their communities, while owning the commercial outcomes that come with it — from complex renewals to service expansions. Our Partner Success team is made up of talented, collaborative people who are passionate about making public transit better, and at Via, the work we do together translates into
real impact
for the people who depend on it every day.
About the Role:
Own a portfolio of complex, high-value partner relationships, serving as the primary point of contact for executive city and agency leadership and setting the standard for how we show up at that level
Act as a trusted advisor and consultant to partners at the most senior levels, translating their ideas and community needs into revenue opportunities and driving decisions that shape service outcomes
Build and steward deep, long-term relationships with partners, acting as a strategic peer to senior leadership and spotting opportunities for service growth and revenue generation
Use service performance data to set the strategic direction for each partnership, ensuring decisions on quality, efficiency, and growth are grounded in evidence
Independently lead multi-year and highly complex contract renewals and service expansions, navigating high-stakes negotiations with executive stakeholders to increase year-on-year revenue
Champion new products and capabilities internally, influencing Via's roadmap and advocating for partners to facilitate the expansion of each partner's service size and scope
About You:
10+ years of relevant work experience in a client-facing role, with a track record of owning and growing strategic accounts independently at the most senior levels
Fluency in French and English is required for frequent client interaction.
Quantitatively inclined and data savvy; you use complex data sets to drive strategic decisions and influence senior stakeholders both internally and externally
An entrepreneurial relationship builder who brings clarity and confidence to highly complex, politically sensitive situations, turning them into opportunities to deepen trust
A reliable, motivated self-starter who shapes the way things are done and sets a standard others aspire to
A natural leader in every sense — someone whose judgment, presence, and way of operating raises the quality of the work and the people around them, regardless of title
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $160,000-$200,000 CAD
Comprehensive health, dental, and vision coverage with
100% company-paid premiums
starting on your first day of work.
A
Group RRSP & DPSP
with a company match.
Standard and extended job-protected
parental leave
options, with company-paid health benefits fully maintained during your leave
Additional wellness benefits
(including 24/7 virtual medicine, mental health practitioner coverage, EAP, and other wellness perks)
20 days of paid time off (PTO)
annually, plus paid provincial statutory holidays
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: Barcelona, Spain
Workplace: hybrid
⚓ About Click&Boat
Click&Boat is a rental platform product of Boats Group, the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe!
Click&Boat is the European leader in boat rentals. Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals.
To support this growth, we are hiring a
Junior Sales Executive
to join our dynamic team in Barcelona and contribute to delivering tailor-made boating experiences to our clients.
🚤 The role
We’re looking for a
Junior Sales Executive
to join our crew in Barcelona.
In this role, you will play a key part in the
Spanish
Market of the Sales Team, a business unit of around 40 people,
managing Spanish-speaking clients interested in booking boat rentals.
You’ll also work closely with
the Supply and Customer Care crew members
to deliver a seamless and high-quality experience to our users.
If you're excited about marketplaces, fast-paced environments, and building meaningful solutions, you might be exactly who we’re looking for.
🛟 What floats your boat
You will be responsible for the following tasks, which will vary according to the time of the year:
Understanding our customers' needs and advising them on their boat search.
Find the best deals for our customers by negotiating the best prices with Click&Boat boat owners.
No cold calling, only warm leads already in your pipeline.
Maximizing the conversion rate by applying Sales strategies, and accompanying customers throughout the sales process until its conclusion, providing them with all the information relating to their booking.
Ensuring customer satisfaction and loyalty so that they think of Click&Boat the next time they go sailing.
To maximize the reactivity and customer satisfaction, we are used to working on Saturdays during the summer season. You will be required to work at least one Saturday per month following a planning given in advance (you will get a recuperation day off then to ensure 2 days off per week).
🧭 What you bring aboard
You are
bilingual Spanish and fluent in English
.
Ideally with successful
previous working experience in customer-facing roles.
You are a team player who inspires trust, is ready to take the initiative, and is distinguished by a customer-satisfaction-driven attitude.
🌊 Bonus points (great to have, never a dealbreaker)
The knowledge of another language is highly valued.
If you have a boating background and interest, it’s even more perfect!
🗺 The hiring journey
Intro call with Talent Acquisition
Interview with your future manager
We aim to keep things smooth, transparent, and respectful of your time throughout the process.
What awaits you aboard
🚀 A fast-growing international company with real impact;
💻 Remote work policy: 1 day per week, depending on periods of the year and seniority;
📖 Extensive internal training;
🥪 Lunch vouchers (Cobee);
🥐 Breakfast every Tuesday morning;
🌊 A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea;
🎉 Team-building activities.
Contract: Fijo-Discontinuo
Start date: March 1st, or May 2027
Duration: 6 to 9 months
Salary: 1 823 euros gross per month
🪝 Ready to come aboard?
If this opportunity sounds like your next adventure, hit the “apply to this job” bottom 🚀
Remember, even if you don’t meet every requirement, you might still be a great match for us! And yes, we’re especially talking to women here: science says that you are less likely to apply if you don’t meet them all. So go for it, take your chance, we’d love to hear from you.
At Click&Boat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset — the sea is open to all. 🌊
Location: Lima, Peru
Workplace: hybrid
About Aleph
Aleph is a global leader accelerating digital advertising, and fintech solutions across more than 130 high-growth markets. With more than 20 years of experience and strategic partnerships with over 50 of the world's leading digital platforms, Aleph connects media, payments, and local market expertise to enable platforms and businesses to grow and operate globally with speed and compliance. With teams in more than 90 offices worldwide, Aleph combines global scale with deep local execution. Beyond business impact, Aleph drives digital inclusion through its education initiative, Digital Ad Expert, member of UNESCO’s Global Skills Academy.
About the Role
Aleph is seeking a strategic, high-energy Client Partner to represent Spotify in Peru. We are not just looking for a sales professional; we are looking for a true music and culture enthusiast who understands how music, podcasts, and digital audio shape the way people feel, think, and buy.
In this role, you will be the bridge between Spotify’s world-class advertising platform and the Peruvian advertising ecosystem. You will drive revenue by showing brands how to authentically connect with millions of engaged listeners: people who choose to be there.
We are also entering a new era of sales, one where individual productivity is amplified by AI in ways that were unthinkable two years ago. A great salesperson with the right mindset and tools will do the work of three. That is the profile we are building.
What You Will Do
Revenue Growth:
Own and be accountable for quarterly and yearly revenue goals, pipeline management, and growth targets for the Peruvian market.
Agency Relationships:
Develop and maintain excellent relationships with key media agencies (agencias de medios), positioning Spotify as an invaluable strategic partner, not just a vendor.
Multi-Stakeholder Selling:
Work across agency departments (buying, strategy, comms planning, audio, digital, branded content, and innovation) to build holistic solutions.
Consultative Selling:
Understand clients’ business objectives and challenges deeply. Respond with tailored advertising solutions that genuinely move their business forward.
Cultural Storytelling:
Create persuasive narratives that translate Spotify’s audience data and audio formats into compelling business growth stories. Make clients feel the platform, not just see the numbers.
Portfolio Selling:
Sell the full Spotify ecosystem (audio, video, display, branded experiences, and programmatic) with fluency and confidence.
AI-Augmented Workflow:
Use AI tools to prepare client briefs, analyze pipeline signals, identify growth opportunities, and arrive at every client interaction more prepared than anyone else in the room.
Campaign Excellence:
Partner with internal teams to ensure flawless execution, delivering a top-tier service experience that keeps clients coming back.
Industry Presence:
Represent Spotify and Aleph at key industry events in Peru, building our profile and driving cultural relevance in the local market.
What We Are Looking For
🎯 Genuine Tech Curiosity:
When a new tool appears, you adopt it, test it, and integrate it into your workflow. You don't just tolerate it
📊 Analytical Thinking:
You read data, interpret pipeline signals, and make decisions based on evidence — not just gut feeling.
🤝 Orchestration Ability:
AI does the research, prepares the briefs, suggests next steps. You decide, personalize, and build the relationship.
⚡ Real Adaptability:
The process will keep changing. You don't just accept change — you anticipate it and move first.
Who you are
Required
4+ years of experience in advertising sales, business development, or client-facing roles within the digital media industry.
Deep understanding of the digital advertising ecosystem: audio, display, video, and programmatic.
Proven track record of managing client relationships, driving revenue growth, and exceeding sales targets in the Argentine or LATAM market.
Strong agency and brand relationships across the peruviann digital advertising community.
Comfort with data: you build reports, interpret dashboards, and translate performance into client-facing insights (Salesforce, Google Slides/Sheets).
Genuine curiosity about AI tools — and evidence you have already started integrating them into your daily workflow.
Exceptional storytelling and presentation skills; you can hold a room at C-suite level.
Full professional proficiency in Spanish and English.
Preferred
Experience with self-serve advertising platforms or programmatic auction dynamics.
Hands-on experience with AI-assisted sales tools: CRM automation, brief generators, prospecting platforms.
Passion for music, audio culture, or the creator economy: you don’t just sell Spotify, you get it.
The Profile We’re Building
Genuine Tech Curiosity: When a new tool appears, you adopt it, test it, and integrate it into your workflow. You don’t just tolerate it.
Analytical Thinking: You read data, interpret pipeline signals, and make decisions based on evidence, not just gut feeling.
Orchestration Ability: AI does the research, prepares the briefs, and suggests next steps. You decide, personalize, and build the relationship.
Real Adaptability: The process will keep changing. You don’t just accept change; you anticipate it and move first.
Why Join Aleph
Impact: Represent Spotify, which reaches over 600 million users globally with a deeply engaged audience across Latin America, and own its growth in Peru.
Growth: You’ll have the tools, the backing, and the mandate to build something meaningful, and Aleph gives its internal talent room to learn and grow together.
Team culture: Join a place of many cultures, perspectives, and talents, where people support each other and communication and partnership come first.
Market context: Work at the intersection of one of the world’s most iconic brands and one of the most dynamic ad markets in the region. If you’re excited about where AI is taking sales, you’re going to like it here.
Flexibility: A hybrid setup (2 days per week in the Lima office) that balances collaboration and focus time.
We use Lever, our recruitment management platform, which includes AI-powered features that may assist our hiring team in reviewing applications, analyzing CVs, and identifying relevant qualifications. These tools support, but do not replace, human judgement. All hiring decisions are made by people. For more information about how your personal data is processed, including your rights in relation to AI-assisted processing, please see our Candidate Privacy Policy or contact us at privacy@alephdigital.com.
“Share our similarities, celebrate our differences.” – M. Scott Peck
#ALEPH
Location: Frankfurt region
Via has the mission to improve transportation and mobility around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a
Field Manager – Data, Optimization & AI
on Via’s Operations team, you are the force that keeps our services running reliably for the communities that depend on them. This is a high-ownership, boots-on-the-ground role where you’ll lead the daily operations of our
on-demand RMV services
across the greater Frankfurt area, tackle real-time challenges, drive optimization, and ensure our riders are transported safely and reliably.
A big part of the role is optimizing how our field team and service operate: using data to quickly answer operational questions, identify opportunities, improve processes, and lead AI and automation projects. You’ll have a unique opportunity to combine hands-on operations with innovation and help shape the future of on-demand passenger transportation in the region.
This role is based in the greater Frankfurt area, with the expectation that you will be on-site at least 3 days per week
What You’ll Do:
Run daily onsite operations, ensuring safe, reliable, and accessible transportation for our riders.
Drive continuous optimization across the field team and service, leveraging data, technology, AI, and automation — including leading AI projects from idea to implementation.
Make real-time decisions on fleet, driver supply, compliance, rider needs, and unexpected issues — using data to quickly diagnose problems and keep service running smoothly.
Guide and support drivers, building strong relationships and identifying opportunities to improve field team performance.
Turn rider and community feedback into actionable improvements, using data to spot patterns and address root causes.
Act as the bridge between Via's partners, drivers, and Via central teams, quickly pulling data to answer questions, solve problems, and drive improvements.
Who You Are:
Operationally experienced
in people management, logistics, customer service, or other process-oriented work.
Relationship-oriented
and a strong communicator, able to build trust with drivers, riders, teammates, and city partners and find the right tone at every level.
Hands-on and proactive
, comfortable taking responsibility for employees, being in the field, and solving problems where they happen — even under pressure.
Data-driven, structured, and digitally savvy,
using analytics and AI tools to solve problems, prioritize effectively, and improve our services.
Tactical and strategic
, able to tackle issues in real time while thinking ahead and building solutions that prevent them from recurring.
You have a proficiency level of at least C1 in both German and English.
You have a valid drivers license in Germany, class B.
What We Offer:
Base salary range: €45-55k. Final salary will be determined by the candidate’s experience, knowledge, and skills
An international team, who stands for social impact
Company pension scheme (bAV) with a 20% employer contribution
Urban Sports Club membership
30 days of vacation per year
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: Chile; Argentina
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We’re looking for a highly motivated, self-starter Account Executive in Spanish Latam who is passionate about voice technology and how it is changing businesses. We don’t just sell a product or custom-level solutions; we are partnering with organizations to help them generate new experiences and monetization opportunities at scale with our breakthrough voice technology. In this role you will:
1. Build and manage a growing portfolio of new accounts across industries adopting conversational AI to help ElevenLabs meet its revenue goals
2. Identify new business opportunities where ElevenLabs’ conversational AI capabilities can drive user engagement, automation, or cost efficiency
3. Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends
4. Demonstrate expertise—or a strong willingness to learn—about conversational AI and how ElevenLabs’ voice technology can unlock value across customer support, virtual agents, in-app assistants, and more
REQUIREMENTS
- 3–5+ years of sales experience in a SaaS or technology company, ideally with exposure to AI, generative AI, LLM-based products, or API platforms
- Experience selling technical solutions to product, engineering, or innovation teams is a strong plus
- Proven track record of meeting & exceeding sales targets in a fast-paced environment
- Expertise or willingness to learn everything about voice and audio AI and how our solutions can help prospects
- Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels of an organization
- A hybrid of customer & product-driven mentality that prioritizes client satisfaction & scale
- Fluency in English and Spanish and a deep understanding of the regional and cultural nuances
LOCATION
This role is remote and can be executed in Chile, with preference for Santiago or Lima.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Mississauga
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Team Summary
This team will serve as the product owner for the machine learning platform capabilities within PointClickCare, working closely with other engineering teams across the organization to identify, build and support traditional machine learning (ML) and hybrid ML/LLMsolutions. This centralized team with deep specialization will closely integrate with key horizontal partners to ensure delivery of safe, scalable, and high-impact AI products.
Job Summary
The Senior Machine Learning Systems Engineer will work closely with the Product and Engineering teams to design, build, and operate the machine learning platform that enables teams across PointClickCare to develop, deploy, and scale ML solutions. The Senior AI Machine Learning Systems Engineer will also build and maintain the pipelines, tooling and infrastructure for model training, deployment, serving, and monitoring that underpin our AI products.
Key Responsibilities
Collaborate with product and engineering teams to translate ML needs into reliable, reusable platform capabilities.
Design and build scalable data and ML pipelines that support model training, evaluation, deployment, and serving.
Develop and maintain ML Ops tooling and workflows, including CI/CD for models, model registry, feature stores, and experiment tracking.
Ensure the reliability, observability, and performance of ML systems in production through monitoring, alerting, and automated remediation.
Implement comprehensive security mechanisms for the ML platform, including authentication, role-based access control, audit logging, and compliance monitoring.
Securely integrate the platform with existing systems, APIs, and data sources with secure communication protocols, and optimize infrastructure for cost, performance, and scale.
Mentor engineers on the teams and promote reusable platform patterns and best practices.
Qualifications & Skills
Expert level in Python and Java, and strong software engineering fundamentals.
Experience designing and building ML platforms and MLOps workflows, with familiarity with tools such as MLflow, Kubeflow, Ray, and model-serving frameworks.
Experience with cloud platforms (Primarily Azure, secondarily AWS and GCP)
Experience with ML runtime containerization, optimization, and orchestration (Docker, Kubernetes).
Preferred
Bachelor’s degree or higher in Computer Science, Machine Learning, or a related field.
Working familiarity with Azure Machine Learning components and Databricks processing and serverless environments
Experience implementing security at scale including role-based access control, multi-factor authentication, network security best practices, and compliance monitoring.
Experience optimizing large model training and inference (including LLM serving) for performance and cost.
#LI-AV1
#LI-Hybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $174,000-$218, 000 (not overtime eligible) + bonus + benefits. Compensation is assessed individually and aligned to experience, skills, and market context. The posted range reflects typical expectations for this role
Location: Amsterdam, Netherlands; Remote - Europe
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
About Nebius Academy and Nebius Science
Nebius Academy is Nebius’s education and research initiative. It offers advanced programs in machine learning and generative AI, supports academic research through cloud grants, and works with universities and research institutions around the world.
Nebius Science is the research media lab within Nebius Academy. We cover AI research, AI-driven science, and the people and ideas shaping both fields.
Since launching in 2026, Nebius Science has highlighted the work of our researchers, covered major AI conferences and emerging research trends, and developed joint editorial projects with recipients of Nebius research grants.
Our work spans original features, technical explainers, weekly Paper Picks, research webinars, the Nebius Science Paper Club, and interviews with leading researchers.
Our goal is to make serious research accessible without flattening its complexity, and to create a meeting point for researchers, engineers, and the wider scientific community.
The role
Nebius Science is looking for an
AI Science Writer
based in the EU. This is an ongoing
contract role
with a fixed monthly retainer and opportunities for growth, including the potential to transition to a full-time position at Nebius.
You may be an AI/ML researcher or engineer who moved into journalism, a computer science graduate with substantial editorial experience, or a technical writer who has worked directly with research teams. Whatever your path, you should be able to read a technical paper, understand the underlying method, assess its limitations, and turn it into a clear and compelling story.
A central part of the role will be producing weekly reviews of new AI models, architectures, and in-house research. You should be able to identify what is genuinely new and explain how it works creatively across a range of formats.
These reviews can be visual as well as written. You will be expected to develop clear, engaging infographics, diagrams, charts, and other multimedia elements, creating them yourself by using AI tools where appropriate or working with designers and multimedia producers.
Your responsibilities will include:
Produce scientific and technical reviews of new AI models, architectures, papers, in-house research and trends.
Turn model architectures and complex technical ideas into clear visual narratives by developing infographics, diagrams, charts, and other multimedia components for your stories.
Interview researchers, engineers, founders, and scientific leaders.
Cover major research conferences, emerging fields, and important debates across the AI ecosystem.
Write and edit across formats, including analytical reports, features, interviews, explainers, newsletters, webinar scripts, and social content.
Host or moderate research webinars, interviews, and other on-camera formats.
Work with researchers to verify technical claims while preserving a clear editorial voice.
Collaborate with designers and multimedia producers on more complex visual stories.
Experiment with models, agents, coding, and automation to improve research, editorial, and visual-production workflows.
We expect you to have:
Have professional or academic experience in AI/ML research, machine learning engineering, or a closely related technical field.
Have a degree in computer science, machine learning, mathematics, physics, engineering, computational science, or another relevant technical discipline.
Be comfortable reading papers, inspecting model architectures, comparing results, and discussing technical details directly with researchers.
Have strong visual instincts and be able to explain technical mechanisms through diagrams, infographics, charts, or other multimedia formats.
Write with precision and flair, using LLMs to support your work, not to do the writing for you.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Задачи:
— iGaming Merchant Acquisition: развитие B2B-продаж в глобальном секторе iGaming
— расширение использования fintech и платежных шлюзов среди целевых клиентов
Требования:
— опыт B2B-продаж с явным опытом в секторе iGaming
— профессиональное владение английским и русским языками
— наличие действующего вида на жительство или документов ЕС
Примечание: рассматриваются только кандидаты, проживающие в Кипре.
Location: Manila
Workplace: remote
About airSlate
airSlate is a global SaaS technology company that develops no-code workflow automation, electronic signature, and document management solutions. Our award-winning products - SignNow, pdfFiller, DocHub, altaFlow, Instapage, and US Legal Forms - serve over hundreds of millions of users and more than one million customers worldwide, helping organizations of every size digitize processes, improve efficiency, and transform how they work.
We’re in an exciting phase of growth and transformation, with teammates in more than 20 countries across three continents and main hubs in the United States, Poland, Romania, Ukraine and Philippines.
At airSlate, we’re building value for customers and a culture where growth and innovation go hand in hand. We’re looking for people eager to shape products, scale a company, and thrive in a fast-moving environment.
And now, we are looking for a Sales Development Representative who is prepared to contribute to the next chapter of our company's growth.
The person will join our Philippines-based sales team and take on the responsibility of generating pipeline for SignNow, pdfFiller, and airSlate Sales.
As Sales Development Representative, you will build the top of our sales funnel across mid-market and enterprise accounts, working hand in hand with Account Executives in the Philippines and the US, with a path to Account Executive within 12–18 months for top performers.
What you'll be working on:
Prospect into mid-market and enterprise accounts via email, phone, and social channels
Qualify inbound leads and action them within a 24-hour SLA
Run discovery calls to confirm fit — integration needs, industry pain points, and timing
Book sales-accepted meetings and hand them to Account Executives with detailed notes
Partner with Marketing on feedback about lead quality, campaigns, and messaging
Maintain accurate records in Salesforce and Outreach
Help shape the outbound motion as our go-to-market function moves fully in-house
Work accounts across regulated industries — healthcare, finance, legal, and education
What we expect from you:
Bachelor's degree
2+ years of relevant and transferable experience in sales development, business development, or a similar client-facing role
Hands-on experience with Salesforce as the CRM of record
Working knowledge of Outreach or a comparable sequencing platform
Experience using ZoomInfo and LinkedIn Sales Navigator for prospect research and social selling
Demonstrated research skills and sound business judgment
Professional-level English, written and verbal
Availability to work US business hours
What we offer
Flexible working environment - Our teams operate across the globe. We value in‑person collaboration in our hubs, but we also embrace remote and hybrid working. You can work from one of our offices in the United States, Poland, Romania or Ukraine, or remotely from many countries.
Competitive compensation - We offer salaries that reflect local market conditions and experience, and a performance-based bonus system.
Professional growth and learning - We invest in your development through courses, conferences, and access to learning resources. We encourage career growth and internal mobility, supporting teammates who want to explore new opportunities within airSlate.
Health and well‑being - We provide comprehensive benefits tailored to each country, including health coverage, wellness programmes and access to fitness options. We also dedicate quarterly company-wide Mental Health Days, when everyone takes time off to rest and recharge.
Family‑friendly culture - Family life is part of who we are, and we embrace it in many forms. From flexibility for parents to our airSlate Junior Club for kids, to company-wide family days and our pet-friendly approach, we’re committed to making work and life easier to balance.
Giving back - We support charitable initiatives around the world through the airSlate Care programme. Our current focus includes humanitarian aid in Ukraine and other regions, matching employee donations and supporting causes chosen by our teams.
Open communication - We encourage transparent dialogue at all levels. From team discussions to company-wide Q&A sessions with our CEO, we make sure everyone has the chance to be heard and to influence how we grow.
It is airSlate's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. airSlate's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. airSlate is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, airSlate will consider for employment qualified applicants with arrest and conviction records.
Read our Recruitment Privacy Notice to Learn how we process your personal information.
Location: Limassol, Cyprus
Workplace: fully
Sumsub is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets.
Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, Kaizen Gaming, and Bancaribe.
Sumsub is certified as a Great Place To Work® in the US, recognized as a TIME & Statista Excellent Workplace, honored with the TrustRadius Tech Cares Award for Diversity & Inclusion, and rated 4.7 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging.
We are looking for a hands-on, high-ownership
Product Manager
to drive our core automation engine for KYC and document verification. Your mission is clear: replace manual operational work with intelligent automation.
You will focus on optimizing how we read, analyze, obscure, and fraud-check documents using OCR, computer vision, LLMs, and custom ML models.
One of your main focuses will be online assisted online verification.
This is a heavy back-end, high-efficiency role — there’s virtually no consumer UI/UX or A/B testing here. You will sit at the intersection of complex technical systems, internal stakeholder needs (primarily Customer Success Managers), and rapid AI-driven automation.
If you are a former Software Developer, QA Engineer, or Technical Specialist who transitioned into Product Management, thrive in fast-moving environments, and know how to practically leverage modern AI/LLM tools to solve real-world problems — this role is for you.
What You Will Be Doing:
Own the end-to-end product roadmap for converting manual document processing tasks into high-accuracy automated pipelines (text extraction, data masking, fraud/forgery detection).
Identify practical, high-value applications for computer vision, OCR, and LLMs/AI agents to structure unstructured document data across various formats and regions.
Act as the primary technical point of contact for internal stakeholders (CSMs and Sales team). Rapidly analyze incoming requirements, evaluate technical feasibility, and translate them into actionable specifications for ML and backend engineers.
Support audits and certification following regulation and clients' standards.
Own prioritization, sprint execution, and direct delivery to production.
Define, track, and optimize core performance metrics (automation rate, precision, recall, processing latency) using SQL and internal data tools.
Personally test and validate product behavior, data extraction accuracy, and edge-case workflows.
About You:
Strong background, preferably as a former Software Developer, QA Engineer, or L3 Technical Specialist who has transitioned into Product Management (3+ years in PM/TPM roles).
Deep understanding of API architectures, microservices, automation frameworks, and backend data processing pipelines.
You don't need to train ML models yourself, but you must understand how computer vision, OCR, and LLM/prompt engineering work in practice — knowing what is technically possible, what is hype, and how to evaluate accuracy.
Demonstrated experience replacing manual human tasks with automated software solutions (in FinTech, RegTech, Logistics, or any data-heavy domain).
Comfortable writing SQL queries to analyze system accuracy, uncover edge cases, and measure performance metrics.
Comfortable operating in a lean, fast-paced environment (no big-corp bureaucracy) with high autonomy and rapid feedback loops.
Ability to break down complex technical trade-offs into structured, client-friendly logic for internal CSMs and commercial teams.
Fluent English.
Nice to Have:
Direct experience with document processing, KYC/AML workflows, or fraud detection systems.
Practical experience applying LLMs/agents to solve unstructured data extraction challenges.
Software Development background will be a huge advantage.
Why You’ll Love Working Here:
No endless meetings about button colors or UI layouts — you will be solving complex, high-throughput backend engineering challenges.
Measurable success metrics — every feature you ship directly increases automation percentages and cuts operational costs.
Direct access to ML and backend engineers with minimal hierarchy and zero red tape.
What We Offer:
Remote-first, trust-based culture.
Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours.
True flexibility.
We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team.
Extra time off.
Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal.
Work that matters.
Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online.
Compensation.
We offer fair and transparent pay, benchmarked to the market.
Truly global.
We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide.
Growth built in.
Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums.
Celebrating your big moments.
We are proud to support you through life’s biggest journeys with dedicated financial bonuses for both marriage and welcoming a new baby to your family.
Team offsites.
Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together.
Getting you set up.
We make sure you have access to the tools and hardware you need to do your work well.
Friendly by design.
Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun.
The hiring stages:
TA Interview -> Interview with
Lead KYC Product Manager
-> Interview with
Lead Automation Product Manager
.
Sounds like a great opportunity for your career development? Then go ahead and apply!
We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.
We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions.
We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions.
This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location. For this reason, a single universal salary range is not included in this job posting.
The applicable work location will be confirmed early in the recruitment process, and the relevant compensation information for that location will be shared in writing, in line with local requirements.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Austin, TX
San Franciso, CA
Washington, D.C.
About the role
Cloudflare is looking for a highly experienced and visionary new leader of its Global Trust and Safety team. In pursuit of its goal to “help build a better Internet,” Cloudflare operates one of the world’s largest and most important cloud networks. Maintaining the high level of trust between the Company and our customers, partners, and the larger Cloudflare community is critical. Our Trust and Safety team operates in a dynamic environment to implement policies that further this trust, responding to legal requests for information about our customers and use of our network, assisting Cloudflare employees implementing security and compliance programs, and supporting our customers, their users, and complaining parties to address claims of abuse.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with and are willing to roll up their sleeves to fix them. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and believes that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
What you'll do
In this role, you will lead Cloudflare’s team of investigators and engineers who process requests for information and abuse reports through a system of automated systems and manual escalation protocols. You will be expected to provide vision for the team, developing new ways to build trust in Cloudflare’s network, consistent with Cloudflare’s principles. You will create and maintain clear policies, identify appropriate areas and mechanisms for automation, and ensure consistent and fair application of Cloudflare’s standards. You will be responsible for identifying and recruiting top talent to your team and engaging with leaders across the organization, including the Legal, Policy, Security, Communications, Support, Product and Engineering teams. You will also represent the company externally with industry peers and government officials, and help identify potential trust and safety related partners and engagements.
Based on the variety of products offered by Cloudflare and the complexity of global legal standards covering requests for information and abuse, the right candidate will have technical expertise, be able to create policies and protocols that account for this complexity, effectively manage a global team responsible for implementing those changing policies, and develop creative solutions that take advantage of Cloudflare’s tools to improve trust and safety functions across the company. You will be expected to solve hard problems under pressure, often with senior executives and internal experts, and clearly communicate your vision to stakeholders across the company.
Responsibilities:
Help design and build a trust and safety function for a highly technical company that is designed for the age of AI.
Build, develop, and manage a world-class globally-distributed team that operates 24/7/365.
Create and maintain processes and policies for handling legal requests and abuse complaints.
Ensure consistent, timely, efficient, and fair application of those policies across a variety of circumstances and locations, incorporating AI-powered automation and processing,
Liaise with senior company leaders, attorneys, engineers, and security staff inside Cloudflare to address circumstances that arise with regard to operation of the Trust & Safety team.
Work with engineers to create and improve automated tools to drive improvements and increase efficiencies.
Partner with the Policy, Legal, and Product teams to develop and implement policies and guidelines that can be enforced in a scalable fashion.
Deal with sensitive content and emotionally charged escalations with tact and a calm demeanor.
Take responsibility for online fraud and safety concerns, including but not limited to account security, safety concerns and user trust.
Represent the company externally with industry groups, government officials, enterprise customers, and members of the press to explain Cloudflare’s approach to Trust and Safety.
Maintain and build upon Cloudflare’s transparency reporting process by identifying new areas of interest and information that we should be sharing with the public to maintain trust.
Desirable Skills, Knowledge, and Experience:
15+ years relevant experience demonstrating leadership in Trust and Safety, fraud, risk management, threat intelligence, or customer support roles developing and implementing policies to address requests for information and abuse complaints at scale.
8+ years experience managing a large team effectively with a strong desire to help others learn and grow.
Experience working with law enforcement and legal requests for customer information.
Deep technical experience understanding how the Internet works.
Understanding of the Internet ecosystem and the roles and functions of the various types of online service providers.
Experience in assessing, analyzing, and resolving complex and sensitive issues, often under considerable time pressure. You must have demonstrated the ability to thrive in crisis management.
Experience with analytics and experience solving problems using data and providing practical business insights.
Experience working closely with c-suite level executives.
Significant awareness of existing and emerging approaches to law enforcement access and intermediary liability to be able to engage on such issues at a very high level.
A global network of contacts --you can reach the right people quickly to help solve problems that you can’t solve directly.
Experience working on international issues with a global mindset.
Strong communication skills across technical and non-technical audiences.
Excellent collaboration and consensus-building skills.
Ability to prioritize and multitask; ability to adapt to a fast-moving environment.
Compensation
Compensation may be adjusted depending on work location.
For San Francisco Bay Area based hires: Estimated annual salary of $325,000 - $447,000.
For Washington D.C. based hires: Estimated annual salary of $311,000 - $427,000.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: London
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍London or Remote (UK) | 💰Competitive base salary and stock options |
Benefits
Help build the future of customer operations
We’re on a mission to make money work for everyone. Operations is at the heart of that mission. It’s where we help millions of customers, solve complex problems and keep Monzo safe. Now, we’re redesigning how customer operations work by bringing together intelligent automation, human expertise and world-class technology.
We’re looking for a
Staff Technical Program Manager
to lead complex company wide programmes driven by the Operations collective. You’ll turn ambitious ideas into clear plans, bring a large and varied group of partners with you and help teams deliver lasting change.
This role is about more than keeping work on track. You’ll shape how we work across the collective, influence domain and collective leaders across Monzo, connect technical delivery to operational outcomes and make sure change works for the people who use it every day.
What you’ll do
Lead programmes that cut through all operational domains at Monzo
You’ll lead high-impact programmes from strategy through to measurable outcomes. These may cover AI-powered customer support, tools that help our Customer Operations teams, or the platforms and processes behind millions of operational decisions.
Build strong partnerships at every level
You’ll work with a large and varied group of partners. This could include frontline Operations teams, subject matter experts, product and engineering teams, risk and compliance partners, senior leaders and executives.
Drive change, not just delivery
You’ll help the whole collective adopt new ways of working. You’ll understand how changes affect people, processes and technology, then build that into the programme from the start.
Key Responsibilities:
Lead end-to-end planning and execution of major product or platform programs that cross multiple teams and markets
Manage cross-collective programmes:
Define programme roadmaps and milestones, set priorities, manage trade-offs, identify and manage the critical path and risks, ensure alignment with the business goals and ambition
Collaborate and communicate with multiple stakeholders, both technical and non-technical across the business to ensure alignment and speed of delivery
Manage dependencies, timeline and the sequencing of delivery
Drive effective decision making to remove blockers
Ensure operational effectiveness across your collective/area
You should apply if:
You have strong experience managing complex technology programmes or products from inception to launch
You’re an exceptional communicator who can create clarity for technical and non-technical audiences
You are comfortable working in a global business with a presence in multiple markets and want to be part of scaling this further
You can work effectively with a diverse range of people and working styles to get stuff done, and are able to thoughtfully and constructively challenge and influence the people you work with
You can make complex work easy to understand without losing the important detail
You understand how functionality comes together (across products and platforms) to deliver value for users, and can proactively identify and mitigate delivery risks, and can propose and drive a technical solution
You are comfortable personally diving deep into the data to make good decisions in complex situations where there’s often no “right answer”
You can influence across teams even when you don’t manage them directly and can influence senior leaders, resolve disagreement and build alignment without relying on authority.
You’ve driven organisation-wide change and can show how you supported adoption, not only delivery
You don’t need to match every point. If you’re excited by the role and believe you could have an impact, we’d love to hear from you.
What makes this role different
Most companies are adding AI to existing support processes. We’re redesigning the operating model itself.
You’ll help shape how intelligent automation and human expertise work together in a highly regulated environment. The programmes you lead will affect how teams across Operations work and how millions of customers get help.
You’ll have the scope to influence strategy, the responsibility to turn it into action and the chance to build ways of working that scale.
How we work 💻:
Locations & Flexible Working :
Our main tech hub is in London, but our engineers live everywhere in the UK— from Brighton to the Western Isles.
We value meeting in person but there’s no pressure to come into the office, even if you're nearby. We believe you'll do your best work if you are where you want to be. If you live outside of London and we ask you to come into the office, Monzo will support you with the costs. ✨
Our offices are naturally social, especially Tuesdays, Wednesdays and Thursdays, which happen to line up with our twice-weekly Monzo lunches & treat Thursdays 🍽️. Teams also schedule time together often for work and play – in or around the office, or online.
Set up a work schedule that delivers impact and fits your life.
At Monzo, we value connections, flexibility, and wellbeing. We keep our meetings during core hours to stay connected and believe in maintaining work/life balance.
You’ll be empowered to manage your work in a way that suits you and your team, giving you the freedom for children drop-offs and pick-ups, walking your dog or adventurous cat, avoiding peak commuting times or gym slots, appointments, or supporting your family in an emergency. 🕒✨
Work the way that works for you with Monzo! 💼
The interview process:
Recruiter Call (30 mins)
You'll meet our Engineering Leadership Recruiter to discuss your experience and learn more about Monzo. They'll be your partner and guide throughout the interview process.
Initial Call (45 mins)
You'll meet with one of our engineering leaders. They'll ask you about your previous experience, in particular program execution and technical leadership. They’ll also make time to tell you about Monzo and answer your questions.
Loop Stage (3 hours)
The Loop stage consists of 3 x 60 min interviews that take place over 1-2 days (depending on your availability).
All things going well, you'll have completed the hiring process 🚀
Our average process takes around 3-4 weeks but we will always work around your availability. You’ll have the chance to speak to our recruitment team throughout the process. If you’d like to ask a question sooner, email
tech-hiring@monzo.com
What’s in it for you:
💰Base salary range for this role is dependent on experience + equity + stock options & benefits
✈️ We can help you relocate to the UK
✅ We can sponsor visas
📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.
📚Learning budget of £1,000 a year for books, training courses and conferences
➕And much more, see our full list of benefits
here
#LI-SS2
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Anywhere in Spain
ОфисBoston, MA
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Limassol, Cyprus; We work across continents and time zones, with teammates and customers from all over the world; This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location