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Location: Tel Aviv, HQ Workplace: OnSite We are looking for a Technical Product Manager to own the tools that make every Wonderful deployment a high-quality one. This role sits between Product and Deployment, and is responsible for the strategy, roadmap and adoption of the tooling our Forward Deployed Engineers (FDEs) and Deployment Strategists use to build, test, launch and improve AI agents for our customers, across all our products. Our deployment teams are fast and creative. Where the product had no answer, they built their own: command-line tools, test harnesses, local helpers, workbenches. Some of it entered the product, much of it lives with the person who built it. As one of the first Technical PMs, you will turn this field experience into product, so that every FDE gets the speed-up, not only the one who wrote the script, and so that the same issue does not repeat in the next deployment. You will work closely with Deployment leadership, FDEs, Deployment Strategists, HQ product groups and R&D. Deployment quality is where an AI company earns or loses trust. An agent that worked in the pilot has to keep working in production, in every language, channel and customer system it touches. That takes a loop that does not fully exist yet: monitor, collect, diagnose, improve. Building that loop, and making it part of the product, is the heart of this role. TECHNICAL PM - WHAT YOU'LL DO - Drive the product vision, strategy and roadmap for deployment tooling across all Wonderful products. - Own the tools that help FDEs and Deployment Strategists build, test, evaluate, launch and monitor agents, from the first build to production. - Build the quality loop for agents in production: evals, test suites, regression checks, monitoring and the path from a detected issue to a fix. - Find what the field has already built, decide what becomes product, and bring it in, in partnership with HQ product groups and R&D. - Decide where each tool belongs: the core platform for what has a long life, the catalog or an FDE section for the rest, or not at all. - Run the intake of field needs into product: one clear channel, a regular ranking with the deployment teams, and a fast, visible answer on every request. - Review FDE contributions from a product view, with clear criteria and response times, so that good field work reaches the product and does not wait in a queue. - Spend real time in deployments. Understand how FDEs and Deployment Strategists work day to day, and treat them as your customers. - Define and track the metrics that show deployment quality and speed are improving, such as time to production, issues found before go-live and repeat incidents, and communicate progress to leadership. - Work with the PM of every product group so that what you learn in deployments shapes their roadmaps, not only yours. - Lead a cross-functional team of engineers from discovery to production, while maintaining team health. - Operate independently, think strategically and communicate clearly with technical and executive audiences. WHO YOU ARE - 4+ years in technical product management, forward-deployed engineering, solutions engineering or software engineering in B2B or enterprise software - Experience as an FDE, solutions engineer or developer tools PM, building or shipping tools that other engineers use - Hands-on technical ability: you write code, read pull requests and system logs, and can build a working prototype yourself - Experience working closely with engineering and customer-facing technical teams - Experience taking an internal or developer-facing product from discovery to wide adoption - AI-native PM with demonstrated ability to use AI tools to build prototypes and to redesign workflows PREFERRED QUALIFICATIONS - Experience with AI agents or LLM-based products in production, including prompt and context engineering, evals and quality or accuracy reviews - Experience with testing, observability or CI/CD tooling - Experience deploying software inside enterprise customers, including integration with customer systems - Experience working across several countries or markets - Experience in a fast-growing startup Candidate Privacy Notice https://www.wonderful.ai/careers/candidate_notice

Location: Gurugram, Haryana, India NEOLYTIX Associate / Sr Associate – AR (RCM) Accounts Receivable & Denials · US Healthcare LEVEL Associate / Sr Associate EXPERIENCE 1+ Yr / 3–4 Yrs LOCATION Gurugram (Onsite) SHIFT Night (US Hours) Two openings, one team — Associate requires a minimum of 1 year in US healthcare AR calling; Senior Associate requires 3–4 years with denials depth. Apply to the level that matches your experience. About the Role Neolytix is a US-headquartered healthcare MSO serving 270+ provider organizations. Our AR team works US insurance receivables end-to-end — following up with payers, resolving denials, and driving collections for physician groups and specialty practices. Associates own payer follow-up and claim-status resolution on assigned buckets. Senior Associates handle complex denials, appeals, and aged AR, and act as first-line quality support for the pod. Key Responsibilities Core (Associate & Sr Associate) Work assigned AR buckets — call US payers on claim status, underpayments, and non-payment, and document actions clearly in the billing system. Analyze EOBs/ERAs, identify denial reasons (CARC/RARC), and take corrective action — rebill, reprocess, or escalate. Meet daily productivity and quality targets (claims worked, resolution rate, call quality). Maintain HIPAA-compliant handling of PHI at all times. Additional (Sr Associate) Own complex denials and appeals — draft appeal letters, track appeal TAT, and follow through to overturn. Work aged AR (90+/120+) with root-cause notes that feed prevention, not just recovery. Support the TL on quality — spot-check documentation, coach new associates on payer-specific nuances. Skills & Experience Must-Have Associate: minimum 1 year in US healthcare AR calling (provider side). Sr Associate: 3–4 years with hands-on denials and appeals work. Working knowledge of the US revenue cycle — claim lifecycle, EOB/ERA reading, denial codes (CARC/RARC), and timely-filing rules. Experience on practice-management / EHR platforms — Epic, AdvancedMD, or Athena Health preferred; similar platforms considered. Preferred Multi-specialty physician-group experience. Exposure to both government (Medicare/Medicaid) and commercial payers. Eligibility Criteria Education: Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible. Communication: Voice-facing role — excellent spoken English with a clear, neutral accent and confident US payer-call handling, plus good written English for accurate documentation. Work mode & shift: Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential. Systems: Comfortable working in billing/EHR platforms and MS Office; good computer proficiency and clear note-writing. Notice period: Immediate joiners or candidates on short notice strongly preferred. Performance Expectations You will be measured on clear, role-specific metrics: Claims worked per day (productivity target). Resolution / collection rate on assigned buckets. Call and documentation quality score (from QA audits). Aged-AR (90+/120+) reduction and denial-overturn rate (Sr Associate). Hiring Process HR Screening 2 Technical Interviews Assessment Round HR discussion (fitment, shift, salary). Why Join Neolytix US Healthcare Depth Live US provider accounts across 270+ client organizations — real RCM, not a training bench. Clear Growth Path Associate → Sr Associate → QA / SME / TL → AM: progression tied to performance. Multi-Platform Exposure Hands-on across Epic, AdvancedMD, AthenaHealth, and more — skills that travel. Stable, Growing MSO A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.

Location: Brussels, Belgium Workplace: hybrid Location: Any MSF office* Contract: Permanent contract at 100% Starting date: 01.12.2026 Deadline to apply: The position will close once a suitable candidate has been selected Compensation and Benefits: MSF practice is to offer the compensation and benefits package in line with the MSF entity offering the contract *By default, the successful candidate will be offered a contract in the MSF office, able to issue a contract, of their country of residence at the time of application. If no MSF office exists in their country of residence, the successful candidate will be expected to relocate to a country where an MSF office can issue a contract, provided the local legislation allows for that. At MSF, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, races, religions, beliefs, ability status, and all other diversity characteristics. MSF is committed to preventing abuse, inappropriate behaviour, lack of integrity and financial misconduct in its work and care spaces. The successful candidate will be expected to comply with the organisation’s safeguarding policies and standards of professional behaviour. We are committed to removing barriers for people with specific accessibility needs. If you need an adjustment to the recruitment process to be considered for the role, please let us know from the beginning of the selection process. I. MSF International Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters. MSF offers assistance to people based only on need and irrespective of race, religion, gender or political affiliation. MSF International is the legal entity that binds MSF’s 24 sections, 28 associations and 19 branch offices together. Registered in Switzerland, MSF International provides coordination, information and support to the MSF Movement, as well as implements international projects and initiatives as requested. II. POSITION BACKGROUND Coordination and Source of Product Information (SPINCO) was created to maintain consistency in the choice of medical and non-medical articles between MSF sections in order to improve MSF interventions, while considering field realities. SPINCO is the driver for effective collaboration across the movement to deliver a central source of trusted product information that enables continuous process improvements. SPINCO contributes to MSF’s social mission by enabling improvements in field operations through the provision of product information to all layers of the organization. This enables product quality and visibility for better quality of care, enables assortment management, improvement in supply chain performance and increases overall interoperability whilst reducing duplication of effort. SPINCO’s core role is coordinating the expression of the demand of articles (medical and non-medical) and ensuring it is properly translated for supply whose role is to fulfil that demand. In 2018, UniQuality was implemented as the unique central quality assurance database of MSF, containing the quality assured drugs, medical devices and specialised food validated for use in MSF projects. It is used by the MSF International Pharmacist Network, International Specialised Foods Network, and International Medical Devices/In-vitro Diagnostics Network, and Supply Centres to allow access to the most up-to-date validated product-manufacturer information. In 2022, the UniMed project was launched to connect UniQuality to the supply centres’ ERP systems and automate the dissemination of the information regarding medicines and specialized food, to ensure the accuracy and consistency of quality review information. This position will support the completion of UniQuality for Medical Devices and IVDs in preparation of the linkage of both systems for this category of products as well. In 2024 the Medical Device Repository, a SharePoint library for regulatory, quality and technical documents, went live to facilitate importation procedures with a direct access for field teams, and to keep product validation documentation after assessment by IO and ESC QA referents. In 2025, the NexSpin project was launched to replace the existing solutions including UniQuality and the MD repository by a new Product Information Management System aiming at improving operational efficiency, user experience and user interface. This requires cleaning of the existing solutions, providing input to the NexSpin team as key users and being involved in the implementation phase scheduled in 2027. Medical Device UniQuality & Unidata Product Information Specialist open-end position (100%). III. PLACE IN THE ORGANISATION The person reports to the SPINCO Product Information Specialists Coordinator with a functional reporting line to the Deputy Quality Assurance coordinator for Medical Devices. The person will closely coordinate with the Data-Owners in the International QA MD Coordination team and the European Supply Centres. IV. OBJECTIVES OF THE POSITION This position is focused on Medical Devices (MD). The objective of the position is to ensure that information related to Entities and Quality Review in UniQuality and the MD Repository is complete, accurate and available for the relevant MSF stakeholders. By guaranteeing the compliance with Quality Assurance processes, the Uniquality Data Steward’s role is to safeguard the quality of information in UniQuality and the MD repository, as well as the consistency between both tools. They will act as primary point of contact for all stakeholders in case of questions about rules or non-conformity of information contained in UniQuality. They will develop a plan to gradually introduce a data quality and reporting plan to ensure that trust is maintained. The Unidata Product Information Specialist role contributes to MSF social mission by ensuring the availability of trusted, standardized, and high-quality product information. This role supports field operations, supply chain performance, and interoperability through centralized data stewardship, product portfolio management, and collaboration with diverse stakeholders. V. MAIN RESPONSIBILITIES A. UniQuality Data Steward 1. Management of Entities in UniQuality: Currently close to 1300 MD international entities in UQ Create, validate and update MD entities according to the relevant SOP, more specifically: Create new entities upon request of ESCs QA referents and Spinco data stewards (creation of a new article code), by verifying the availability of documents in the MD Repository for manufacturers not existing in UQ Support the update/cleaning of the ESC database of entities. Approve the entities for MD International purchase by checking for completeness of data in relevant public database, e.g. Eudamed, FDA registration, Conformity Assessment Bodies database for ISO certificates Update the entities (name / address) according to new supplier information received from ESC and by regularly checking public database 2. Management of ISO certificates Close to 1000 ISO certificates in the MD repository Search for online information: manufacturer’s website, Conformity Assessment Bodies and Accreditation Bodies database Ensure that information related to ISO certificates in UQ and in the MD Repository are updated and consistent, especially for entities associated to quality reviews. Request updated documentation to the ESC referents or regulatory assistants. Update the list of the certification bodies in UQ and the related information: NB number, accreditation, link to online directories for certificates verification 3. MD Repository Currently around 9000 documents in total, will grow as quality reviews are completed Ensure that the rules set for the uploading and tagging of regulatory and quality documentation in the MD repository are followed by all stakeholders, i.e., IO MD QA Coordination, supply centers QA referents and regulatory assistants, RA Pharma, and field users. Check regularly recently uploaded documents: naming of file is correct, tagging is completed, certificates information in UQ (ISO and EU/CE certificate) is updated, duplicates are removed Assist the end-users with practical use of the MD Repository and report issues to the helpdesk if needed. 4. Eudamed Follow up the use of the different modules in Eudamed: changes of activities, new documentation and information available. Inform the QA referents of changes. Train the different groups (ESC QA referents, intersection pharmacists) in the practical use of Eudamed. Liaise with the Spinco development team for the possibilities to link with Eudamed in Uniquality 5. General UniQuality / MD Repository Propose improvements and updates of SOP for UniQuality and the MD Repository as necessary, in collaboration with the product owners and in agreement with the main stakeholders Propose an action plan to review and improve the quality of information aligned with the needs and work capacity of the stakeholders. Implement an annual report/control on data quality of UniQuality and the MD repository by defining the quality criteria and setting the KPI in collaboration with the MD QA coordination Train new UniQuality / MD Repository users by developing e-learning tools, and organizing training sessions in collaboration with the UQ product owner B. Unidata Product Information specialist 1. Product Information Management Monitor, evaluate, and process requests for new, modified, or removed products in alignment with MSF guidelines, protocols and standards. Consolidate and validate information on product description, quality, pricing, field testing, and maintenance requirements for approval by the Medical Directors' platform. Ensure product availability and suitability for field use by collaborating with QA teams, buyers, and regional hubs. Owns the data product lifecycle and technical specifications Ensures the product meets user needs and use cases Prioritises improvements and manages changes over time 2. Harmonization and Interoperability Collaborate with intersectional platforms, supply centres and field operations to standardize products across MSF operations. Facilitate resource sharing and intersectional field operations by ensuring product harmonization. Promote responsible use of product data to balance efficiency, cost, and humanitarian mission. 3. Data Stewardship Ensure and maintain the high quality of product information in terms of accuracy, validity, consistency, completeness, uniqueness and accessibility of product information in the UniData tool, MSF central article database. Ensure UniData serves as the single source of truth for downstream systems (e.g., ERP, UniQuality, order tools). Govern the central database and ensure compliance with regulatory standards (e.g., EU norms, ISO standards, IATA transport regulations). Promote consistency and usability by maintaining aligned definitions (Knowledge database, KPIs) and making data fit for decision-making. Support continuous improvement by identifying data issues, proposing enhancements, and acting as a bridge between technical team and IT 4. Data ownership: accessibility and visibility Responsible and accountable for the accessibility and visibility of product information Publish product information on accessible platforms (web, intranet, offline tools) for global MSF staff. Act as the focal point for central database governance and user support. 5. Process Design and Improvement Responsible and accountable for data governance: how product information is defined, created and used Design, implement, and enhance processes related to data requirements, product codification, and multilingual labelling. Pushing data governance by setting the direction and objectives Actively promoting improved data governance practices (RACI). Ensure product information data supports reliable operational & strategic decision-making Publish annual summaries of medical product changes and updates to MSF catalogues. Publish monthly reports on medial product changes for the ESC referents and medical referents of the OC/OD’s Develop policies, guidelines, and training materials for approximately 1,700 database users. 6. Collaboration and Stakeholder Engagement Work closely with MSF field staff, headquarters, Quality Assurance teams, tactical buyers and intersectional platforms to ensure product standardization and quality of product information. Participate in international projects with NGOs and UN sectors, such as emergency health kits and medical device nomenclature initiatives. VI. SAFEGUARDING RESPONSIBILITIES OF THE ROLE The incumbent commits to contribute to a safe, supportive, inclusive, equitable, diverse, respectful, and healthy workplace, free from abuse and other misconduct.  They will not engage in any form of abuse including those detailed in MSF Typologies of Abuse and when an employee suspects or observes abuse, they will report it to protect others. Master’s degree in scientific, engineering, pharmacy or paramedical sciences Detail-oriented, meticulous and organized for data entry/modification in database is essential Computer & analytical skills, including MS Excel are essential Knowlegde of Medical Devices regulatory environment (MDR/IVDR) and ISO standards is a plus Proficiency in English (both speaking and writing) and knowledge of French MSF field or Supply experience in a medical position is an asset Fast learner, able to adapt quickly to a changing environment Customer oriented, resilient, with good people and communication skills Self-motivated, with an interest in problem solving Excellent time management skills, with the ability to prioritise and multi-task depending on the needs. Technical writing capacities. Only shortlisted candidates will be contacted. At MSF, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, races, religions, beliefs, ability status, and all other diversity characteristics. MSF is committed to preventing abuse, inappropriate behaviour, lack of integrity and financial misconduct in its work and care spaces. MSF expects all staff to share this commitment and promote an environment where abuse and misconduct is not tolerated. We are committed to removing barriers for people with specific accessibility needs. If you need an adjustment to the recruitment process to be considered for the role, please let us know from the beginning of the selection process. Note: All offers of employment will be subject to reference checks and to appropriate screening checks. By submitting an application, the job applicant confirms his/her/their understanding of these recruitment procedures.

Location: Espoo; Amsterdam; Lisbon; Valencia; Berlin; Athens; Munich; Warsaw Workplace: Hybrid ROLE HIGHLIGHTS: - Sales Engineer - Location: EU - Department: Data - Reports to: Earth Observation Application Lead - Employment type: Permanent - Workplace model: Hybrid - Employment is subject to applicable security screening (incl. SUPO, where required) WHY THIS ROLE MATTERS:   As a Sales Engineer within ICEYE Data line of business, you will play a key role in supporting the technical sales process for our SAR data products. This position is ideal for someone earlier in their career who is eager to develop technical expertise, gain experience in customer engagement, and contribute to innovative Earth observation solutions. You will work alongside our existing Sales Engineers, and the broader Sales and Product teams. This is a hands-on learning opportunity that combines technical problem-solving, communication, and sales support.   WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.   ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.   ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.   Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. YOUR DAY-TO-DAY RESPONSIBILITIES   - Collaborate with the Sales team to gather and understand customer requirements and assist in developing tailored technical solutions. - Learn to interpret customer needs and translate them into technical deliverables with guidance from senior colleagues. - Support the preparation and delivery of technical presentations, demonstrations, and bids and proposals for customers. - Assist in maintaining technical documentation, product specifications, and authoring bids and proposal materials. - Use AI tools for research, data analysis, presentation preparation, and workflow automation to enhance productivity and accuracy. - Participate in proof-of-concept activities, product evaluations, and solution testing. - Stay current on ICEYE’s product offerings and the wider Earth observation and satellite data landscape. - Continuously build your technical and commercial knowledge to grow into a more senior Sales Engineer role.   WHAT WE’RE LOOKING FOR Must haves: - 3+ years of experience in a technical or customer-facing role. - Foundational understanding of remote sensing, geospatial technologies, or engineering principles, with a strong desire to deepen your expertise in these areas. - Demonstrated interest in the operational use of satellite imagery and data-driven decision-making. - Strong analytical and problem-solving skills with attention to detail. - Clear and confident communication and cross collaboration skills. - Eagerness to learn from colleagues and to develop presentation and technical sales skills. - Ability to adapt quickly, manage multiple tasks, and thrive in a fast-paced environment. - Comfort using or willingness to embrace AI tools (for writing, presentation and analysis) to improve efficiency and creativity in daily work. - Bachelor’s degree (or equivalent experience) in Remote Sensing, Geography, Engineering, Computer Science, or a related technical field.   Nice to haves: - Coding skills, preferably with Python - Experience with APIs - Experience with software management packages like Git, Confluence, Jira   APPLICATION PROCESS - TA Screen; - Hiring Manager Interview; - Practical Task; - Final Interview with SVP. WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.   OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: London, UK; Remote in Europe Workplace: Remote At Sanity.io http://Sanity.io, we’re building the future of AI-powered Content Operations. Our AI Content Operating System gives teams the freedom to model, create, and automate content the way their business works, accelerating digital development and supercharging content operations efficiency. Companies like SKIMS, Figma, Riot Games, Anthropic, COMPLEX, Nordstrom, and Morningbrew are using Sanity to power and automate their content operations.   We are looking for a Swedish Speaking New business Account Executive. You won't be pitching a CMS. You'll be selling the infrastructure that engineering teams actually want to build on, to French enterprises who've never heard of us yet, and closing deals big enough to prove the market. You'll own the full cycle end to end, working with SDRs, marketing, and product (most of them not in France) while building the local playbook as you go.   What you would do - Qualify opportunities SDRs and marketing hand you, and decide fast which ones are worth chasing in a market you're still mapping. - Run discovery that gets past the checklist and surfaces the real business case for switching. - Pitch a product developers already love to the people who sign the check, in their language. - Price and negotiate enterprise deals, including Swedish contract and procurement norms that don't always match the US or UK playbook. - Map the account and get everyone from the CMS admin to the CTO talking about Sanity, en français. - Bring client and market feedback back to the business. - Keep Salesforce, decks, and deal docs sharp enough that anyone could pick up your deal cold. - Forecast bookings monthly and quarterly, and stand behind the number, even while you're still building the pipeline that feeds it. About you - Fluent in Swedish and English. You'll sell in Swedish and work internally in English. - Curious, coachable, and straight with people, including when the deal's on the line. - You've closed complex, technical SaaS deals in our ACV range, selling to a technical audience, ideally in the NORDICS market. - You can hold a room with a developer in the morning and an exec in the afternoon, in their language. - No CMS experience required. You just need to pick up new products fast and explain them faster. - Genuinely energised by building something from the ground up, not just running an existing playbook.   WHAT WE CAN OFFER - A highly-skilled, inspiring, and supportive team - Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth - A global, multi-culturally diverse group of colleagues and customers - Comprehensive health plans and perks - A healthy work-life balance that accommodates individual and family needs - Competitive location-based salary and stock options program   WHO WE ARE Sanity.io http://Sanity.io is a modern, flexible content operating system that replaces rigid legacy content management systems. One of our big differentiators is treating content as data so that it can be stored in a single source of truth, but seamlessly adapted and personalized for any channel without extra effort. Forward-thinking companies choose Sanity because they can create tailored content authoring experiences, customized workflows, and content models that reflect their business. Sanity recently raised a $85m Series C led by GP Bullhound and is also backed by leading investors like ICONIQ Growth, Threshold Ventures, Heavybit and Shopify, as well as founders of companies like Vercel, WPEngine, Twitter, Mux, Netlify and Heroku. This funding round has put Sanity in a strong position for accelerated growth in the coming years. You can only build a great company with a great culture. Sanity is a 300+ person company with highly committed and ambitious people. We are pioneers, we exist for our customers, we are hel ved, and we love type two fun! Read more about our values here! https://www.sanity.io/blog/our-sanity-values   Sanity.io http://Sanity.io pledges to be an organization that reflects the globally diverse audience that our product serves. We believe that in addition to hiring the best talent, a diversity of perspectives, ideas, and cultures leads to the creation of better products and services. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, or gender identity.

Location: Europe Workplace: Remote Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. ABOUT THE ROLE We're looking for a Principal, Product Analytics who loves getting to the bottom of things. You'll do the deep investigative and technical work that explains why users and customers behave the way they do, and turn it into decisions that change the product and the business. We're building a more proactive data function, and this role is its deep-investigation engine. You'll take ambiguous, high-stakes questions about user behaviour and customer experience and follow them wherever the data leads, across acquisition, activation, usage and the wider customer journey. You'll work hands-on and independently, partnering with Product Managers, engineering managers and commercial teams, and working alongside a VP of Growth who will set the function's direction and build the team. Your findings will inform experiments, the roadmap and company strategy.   WHAT YOU'LL DO - Go looking for what nobody asked about. This is the heart of the role. You'll notice when something looks off in a funnel, a cohort or a metric, disappear into it, and come back with a product issue, a cost leak or an opportunity nobody was looking for. You set much of your own agenda, and you don't wait for a request to start digging. - Lead deep investigations into user behaviour and customer experience across product and non-product touchpoints, including support, customer success and sales. - Find where activation breaks. Identify failure points in the user journey, including those that could become productised capabilities. - Understand acquisition and intent. Dig into acquisition channels, user use cases and what people are actually trying to achieve. - Do rigorous causal and statistical work. Go beyond correlation with regression, causal analysis and well-designed experiments, and be clear about what the evidence does and doesn't support. - Build models that drive action. Apply data science to real business problems, such as churn modelling that can trigger real-time product action, and explain clearly how models are applied and what impact they have. - Analyse unstructured and AI-specific data. Work with agent-user conversations, context layers and evaluation systems alongside structured product data. - Size opportunities. Produce market opportunity sizing that helps the business prioritise. - Measure how we build. Partner with engineering managers on organisational productivity metrics. - Communicate for impact. Translate findings into clear recommendations for product teams, management and executives. WHAT WE'RE LOOKING FOR   MUST-HAVES - Deep product analytics experience across growth and broader product areas, with a record of investigations that changed decisions. - Data science and modelling experience, and the ability to explain how you applied it and what business impact it had. - Strong grounding in correlation, regression and causal analysis. - A proactive approach. You surface insights and shape the agenda rather than working to a brief. - Genuine curiosity. You notice what looks off and dig until you understand why. - Clear communication with management and executives about business impact, simplifying complex analysis into actionable recommendations. PREFERRED - Experience with unstructured data. - Experience at an AI-native company, or with the added data complexity AI products bring. - Understanding of subscription businesses. - Understanding of the PLG motions in a B2B space. BONUS POINTS IF YOU'VE… - Worked on multi-product platforms where upsells, cross-sells and bundling were a key revenue driver. - Worked alongside qualitative research, connecting the what (data) with the why (qual). - Done pricing and packaging work: willingness-to-pay, price testing, bundle performance. - HOW WE WORK We optimise for responsibility and freedom. - No ticket conveyor belt. We run on ownership and a small number of high-impact projects. - Close collaboration with Product, Engineering, Growth and commercial teams to ship real outcomes. - A bias toward pragmatic solutions that get used, measured and improved. WHY JOIN - Do the hardest, most interesting analytical work in the company, with direct line of sight to product and strategy decisions. - Work across structured and unstructured data, customer conversations and AI evaluation, at the intersection of product usage, AI and revenue. - Independence and impact at principal level, without the management overhead.

Location: Malta Join our dynamic Sportsbook Operations Team and play a key role in the exciting world of sports betting! As a Sportsbook 2nd Line Coordinator , you will serve as a key escalation point for complex sportsbook queries, bridging the gap between Customer Support, Trading and technical teams. You will also take on responsibilities within our Payout Review Analytics function, reviewing high-value bets, investigating settlement and pricing discrepancies, and helping ensure accurate customer payouts. This is a shift-based position, covering 24/7 operations on a rotating schedule. Key responsibilities: Provide 2nd line Sportsbook support to Betsson Group’s customer service teams across various channels. Assist Betsson Sportsbook B2B partners with queries and issues related to our Sportsbook offering. Review and approve high-value payouts through the Payout Review Analytics (PRA) process, ensuring the accuracy of settlement, pricing and complex bet calculations Identify patterns or recurring issues and proactively suggest improvements. Liaise with internal Sportsbook Trading teams and customer support to ensure efficient and timely resolutions for customers and partners. Work closely with the technical team and third-party Sportsbook providers to identify and resolve issues related to the Sportsbook offering. Report any suspected fraudulent betting activity to Team Leads and the Payments/Fraud Department. Perform other administrative tasks related to Sportsbook as needed. Requirements A genuine passion for sports. Good knowledge of sports betting products, markets, and rules. Willingness to work evening, nights, and weekend shifts as part of a rotating schedule. Proficiency in Microsoft Office and general computer skills. Comfortable working under pressure, especially during high-traffic events or system incidents. Strong communication skills and fluency in English. What we offer: Join us for a fun, challenging, and rewarding role in a collaborative and dynamic environment. We provide diverse career pathways for those looking to deepen technical skills or advance into leadership roles. Enjoy perks like free lunches Monday through Friday, comprehensive health insurance, a health allowance, and the flexibility to work remotely from abroad for up to 10 days annually. What we offer: Join us for a fun, challenging, and rewarding role in a collaborative and dynamic environment. We provide diverse career pathways for those looking to deepen technical skills or advance into leadership roles. Enjoy perks like free lunches Monday through Friday, comprehensive health insurance, a health allowance, and the flexibility to work remotely from abroad for up to 10 days annually. Challenge accepted? By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy

Location: Des Moines, Iowa, United States About the Role iCapital is looking to hire a Production Support Analyst (PSA) to provide front-line technical support for iCapital's annuities eApplication platform, ensuring timely resolution of client inquiries and system-related issues. This role serves as a critical point of contact for clients, delivering exceptional service while troubleshooting technical challenges, escalating critical incidents, and collaborating across teams to maintain platform performance. The PSA plays a key role in driving client satisfaction, improving operational efficiency, and contributing to continuous process enhancements through knowledge sharing and workflow development. This position supports clients during the 8:00 AM to 5:00 PM EST shift and operates under general supervision within a collaborative, fast-paced environment. Responsibilities Collaborate with Production Support team members to maintain active engagement during working hours and share workload responsibilities equitably. Respond to client inquiries and support requests with urgency, professionalism, and a focus on timely resolution. Identify critical issues and coordinate with cross-functional iCapital teams to drive prompt escalation and resolution. Maintain or exceed established response-time compliance standards and service level expectations. Deliver high-quality client experience to maintain or exceed customer satisfaction targets. Develop and contribute to standardized workflows, best practices, and process improvement initiatives. Perform technical support and ticket resolution activities under general supervision while demonstrating sound judgment and accountability. Qualifications 1-3 years’ experience in technology industry Experience providing direct end user support for software (either custom built software or SAAS model platform) Experience with online ticketing system and support; experience with Jira is a plus Experience creating user documentation; experience with Jira Confluence and SharePoint is a plus Experience in insurance industry is a plus Benefits The base salary range for this role is $60,000 to $75,000. This position is paid on an hourly basis and is classified as non-exempt. Employees in this role are eligible for overtime pay in accordance with applicable law. iCapital offers a compensation package that includes equity for all full-time employees and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer-matched retirement plan, generously subsidized healthcare with 100% employer-paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.  This position can be based in the greater Colorado Springs, CO area, or the greater Des Moines, IA area. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Liberia Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world. At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded. LEAP Program Description Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries. The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country. About the Position The Senior Malaria Advisor will support the National Malaria Program in carrying out life-saving humanitarian assistance (LHA) in full alignment with the new Presidential Executive Order (EO) directives.  The primary focus of the Advisor will be technical leadership to ensure the successful implementation of cost-effective, lifesaving direct service delivery for malaria prevention and treatment. The Senior Malaria Advisor will provide expert malaria technical guidance to the National Malaria Program (NMP) and the Ministry of Health in the design and management of in-country programs/projects/activities and in the development of host-country policies, reflecting best practices in malaria prevention and control. The jobholder will identify programmatic bottlenecks and facilitate solutions through coordinated technical expertise in support of the cooperating country’s development objectives. The Senior Malaria Advisor will be based at the NMP within the Ministry of Health (MOH). The Advisor will receive day-to-day direction from the National Malaria Program Manager, who will serve as the onsite Manager/Supervisor. The Advisor will report to the U.S. Department of State on a weekly and monthly basis, as described below. Responsibilities Technical Leadership Provide expert malaria technical guidance to advance planning and implementation of malaria control interventions. Support the development of national malaria program strategies and work plans. Coordinate the design, planning and implementation of malaria prevention and control activities consistent with the US government’s strategy and with the NMP. This will include but is not limited to vector control, case management at facility and community level, chemoprevention, support for malaria vaccine implementation, malaria in pregnancy, procurement and delivery of life-saving commodities, and associated monitoring and surveillance to ensure accountability and track progress. Together with the host country partners, provide the technical and managerial expertise to MOH health districts and local communities to strengthen institutional capacity. Keep abreast of current developments and successful interventions via regular engagement with malaria experts (domestic and international) and NMP officials, ensuring proven strategies and interventions are integrated in national malaria programming. Management of Program/Activity Implementation Ensure that U.S. government resources are maximized towards achievement of sustained results in malaria in line with U.S. government laws, regulations, policies, and procedures to prevent fraud, waste and abuse. Provide technical support to the Department of State implementing partners and managerial support as needed during the planning, design and implementation phases to ensure the quality of interventions and programmatic targets are met. Recommend changes in strategic and/or implementation approaches, using analysis of program performance. Work with partners (in country and global, as relevant) to ensure that programmatic commodities are purchased in a timely and cost-effective manner; and that absorptive capacity exists in implementation sites to receive, manage and distribute these items effectively. Participate in forecasting and quantification meetings to inform malaria commodity quantifications that will guide donor procurements. Troubleshoot bottlenecks in the ordering and delivery process. Provide expert advice and practical experience in helping the MoH, the NMP and other partners to monitor inputs, outputs and outcomes, and report on the program’s overall impact. If not already in existence, work with the NMP and other partners to develop and maintain a monitoring and evaluation plan to be implemented through existing MoH systems and existing USG supported mechanisms. Carry out monitoring and evaluation visits to implementation sites to ascertain all quantitative and qualitative data is collected properly, and programmatic quality and value for money are maintained. Coordination of Malaria Partners Ensure effective communication and coordination between the NMP, MoH and other partners related to malaria prevention and control; Global Fund partners including other departments in the host country; donor agencies; and other stakeholders working on malaria control in the host country, as appropriate. Ensure malaria activities are integrated into overall U.S. Department of State-supported health activities and coordinate these activities with the NMP and MoH to avoid duplication of effort and programming gaps. Coordinate with other partners and support efforts to address malaria control delivery gaps and help build technical and managerial capacity within the NMP at the national, district and lower levels. Participate in and contribute to malaria related service delivery meetings hosted by the NMP and others. Communications: Regular conference calls with NMP, partners, US Embassy and Washington to review progress, discuss activities and address emerging issues. The Senior Malaria Advisor should provide information and avail him/herself for calls/meetings with the US Embassy as requested. The Advisor will provide monthly reports to the US Embassy/U.S. Department of State. REPORTING: The Senior Advisor will provide a detailed monthly report to the U.S. Department of State, submitted by the 5th day of the following month. Additionally, the Advisor will submit a weekly progress report to the U.S. Department of State (and participate in weekly calls) to include a short paragraph about main successes for that week. The format for reporting may be adjusted with concurrence from the AOR/COR. Qualifications MD plus certificate in internal medicine or MPH or equivalent. Minimum 7 years of experience in public health, with a strong focus on malaria or other vector-borne diseases, preferably in a similar setting. Demonstrated ability to review, analyse and advise all aspects of malaria programming at national and regional level. Up-to-date knowledge of global and national policies on all aspects of the management of malaria. Up-to-date knowledge of ongoing and emerging issues in malaria, like epidemiology, international policy, evidence development and malaria control strategies, new drugs and new diagnostics. Experience in teaching/training and capacity building. Experience working with the key stakeholders in the malaria program, preferably the national stakeholders and international donors. Ability to manage a complex portfolio of laboratory network strengthening. Excellent interpersonal skills and ability to work in a cross-cultural work environment. Excellent written and oral communications in English. Good computer skills, including familiarity with Microsoft Office programs. Excellent organizational, planning, negotiating and problem-solving skills. Excellent written communication skills are required to prepare regular and ad hoc reports, activity documentation and briefing papers. Demonstrated facilitation skills. Preferred Qualifications In depth knowledge and hands-on experience in the clinical management of malaria is an advantage. Experience with DOS and/or PEPFAR projects is an advantage. Knowledge of local culture is a plus Experience with DOS-funded public health programs. Relevant technical experience obtained in African countries is preferred. Benefits Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for full-time, US-based positions only. These benefits include: Medical and prescription drug coverage: A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents. Dental insurance: Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits. Company-paid vision insurance: Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis. Employer-funded health reimbursement arrangement (HRA): Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses. Company-paid life and disability insurance: Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage. Optional supplemental insurance: Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents. Employee Assistance Program (EAP): Company-paid access to confidential counseling and legal and financial support resources for employees and their families. Health and wellness resources: Virtual care, behavioral health resources, and wellness programs available through the medical plan. Benefits assistance: Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center. Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements. Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you? If you are passionate about this opportunity, apply now! Only those applicants who meet the above criteria will be contacted for interview. Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.

Location: Budapest HQ Workplace: Hybrid At Kifli, Customer Care is one of the reasons we’re a love brand. Customers regularly praise our service on social media — because we’re fast, human, and we actually care. As a Customer Care Specialist, you’ll be on the front line of that experience. You’ll help customers via phone, email and chat, handle the more complex situations (including cases AI can’t solve), and make sure every interaction ends with a customer who feels heard and helped.   WHY THIS ROLE IS EXCITING - You’ll represent a brand known for exceptional customer service — and help set the standard every day. - You’ll work with real people and real situations — problem-solving, not scripts. - You’ll handle both inbound and outbound communication, not just replies. - You’ll join a team that supports each other and takes pride in doing things properly. WHAT YOU’LL DO - Communicate with customers through email, phone and chat - Resolve requests such as delivery time/address changes, item modifications, or contact detail updates - Help customers when something goes wrong — late orders, delivery issues, complaints - Provide accurate information about products and services - Capture customer feedback and share it to improve our service - Use your authority to compensate complaints with credits within defined limits - Contribute to a positive team atmosphere — Customer Care is a team sport WHAT WE’RE LOOKING FOR - Experience from customer service or customer-facing roles - Hungarian is a must (advanced level) — written and spoken - English is needed (written and spoken) - Strong communication skills and a naturally customer-oriented approach - Stress resilience and the ability to handle conflict situations calmly - Quick learner, comfortable with basic tools (Google Workspace) - You can think outside the box and find the best solution for the customer - Willingness to work in shifts is required, the role includes working on weekends What we offer - Fair pay – competitive fixed salary, no politics or hidden bonuses. - Good food every day – free fruit, snacks, coffee & soft drinks, plus Kifli Premium Membership with 10% cashback on every purchase. - Life, not just work – unlimited paid vacation to recharge when you need it. - Real growth – Kifli is growing fast, and so can you. Take ownership, learn, and make an impact every day. - Recognition & team spirit – your work is seen and appreciated; we celebrate together, from warehouse to HQ. - Dog Friendly Office - Movement & well-being – stay active with company challenges and use your SZÉP card for health, leisure, or food benefits. - Little extras – free parking, supportive colleagues, and a friendly, down-to-earth team culture. #Kifli

Location: New York Workplace: OnSite “If I had asked people what they wanted, they would have said faster horses.” - Henry Ford… Or possibly cruise ship designer John McNeece musing about Ford’s customers for a 1999 article published in “The Cruise Industry News Quarterly.” Either way, the idea is entirely valid. Prospects and customers can have a really great understanding of their pain points (we’re going too slow) without being able to imagine a perfect solution (this horse should go much faster). Arca is hiring our first Product Marketing Manager to help solve these critical problems: deeply understanding our clients, communicating our solutions, and building a brand that resonates. THE ROLE You’ll shape how people understand Arca and why they choose us. This is an individual contributor role on our Growth Marketing team for someone who can turn deep customer understanding into clear segmentation, sharp positioning, and messaging that works everywhere a prospect or client meets us: an ad, a nurture email, a seminar, an advisor’s proposal, or a friend’s recommendation. Most of the role is core product marketing: segmentation, personas, positioning, competitive context, advisor enablement, and launches. You’ll also work on customer marketing: helping our clients’ experiences become the stories, testimonials, reviews, and referrals that bring the next client to us. You’ll report to our Head of Growth and work closely with advisors, our product and engineering teams, design, and compliance. WHAT YOU’LL DO DEFINE WHO WE SERVE AND WHY THEY CHOOSE US - Develop and maintain Arca’s segmentation and persona model, covering life stage, financial situation, and the moments that bring someone to an advisor, such as retirement, a liquidity event, or the sale of a business. - Build positioning and messaging by segment, grounded in pain points, buying cycles, and competitive context. - Make the value of advice tangible. Help prospects see what a fee-only fiduciary does across investments, taxes, estate, and planning, beyond portfolio returns. - Maintain a thorough view of the competitive landscape, including direct and non-traditional competitors. EQUIP OUR ADVISORS - Build, review, and supplement the materials advisors use with prospects: pitch narratives, proposal frameworks, one-pagers, objection handling, and competitive guides. - Spend time with advisors, listen to client conversations, and bring what you learn back into our positioning, marketing, and product plans. TURN CLIENT EXPERIENCES INTO GROWTH - Build and run Arca’s client story, testimonial, and review programs, in close partnership with advisors and compliance. - Steer the system that makes referrals easy for clients and advisors. Advisors maintain great relationships with our clients; we want to make referrals simple and natural. - Provide input on client appreciation and client events. SHAPE THE CLIENT JOURNEY - Partner with our product and engineering teams on the messaging across the lead and client lifecycle: first inquiry, nurture, booking, onboarding, and beyond. - Help design and test what moves people to their next step, from the content of a nurture sequence to how we follow up after a first meeting. - Measure messaging and programs by their effect on qualified prospects and new clients, not opens and clicks. - Bring the voice of the client into product decisions. LAUNCH WHAT WE BUILD - Lead go-to-market for client-facing product launches. - Keep messaging consistent across the website, paid media, email, direct mail, and advisor materials. - Work closely with compliance on positioning, testimonials, and referrals, starting at the brief stage. ABOUT ARCA Arca is a wealth management firm built from the ground up with AI. Most people get financial advice that's reactive: an annual check-in, a plan that's a document instead of a living thing, a relationship where you're one of three hundred clients your advisor is trying to remember. We think that's backwards. The kind of service that used to require a team of specialists behind you, the kind that makes you feel like the only person in the room, should be available to far more than the ultra-wealthy. So we're building it. We're not SaaS — we are the wealth management business, rebuilding it from the inside with AI. Our platform is an Iron Man suit for advisors: it takes over the low-leverage work so they can focus on what actually requires a human, showing up with empathy, context, and judgment. Underneath, it keeps a living understanding of each client. It remembers the thing you mentioned once, six months ago. It notices when your life changes — a new job, a new kid, a market shift — and adjusts before you think to ask. You won't see the technology. You'll just notice your advisor seems to know you better than any financial professional ever has. That's the product we're growing: client by client, on the strength of the experience itself. We started by acquiring firms managing over $1B in client assets, which gave us real advisors, real clients, and real financial outcomes to build against from day one. But acquisition was the starting line. The bet is that an advisor backed by this platform delivers something good enough that clients come to us on their own. It's a $20T market, and we think it's ready to be rebuilt. — Rron, CEO THE RECEIPTS - Stage: Series A, $64M raised - Backed by: General Catalyst, Index Ventures, Venrock - Board & Advisors: Former CEO of Vanguard, Former CFO of Schwab, Founder of Altruist, Morgan Housel (author of The Psychology of Money) THE TEAM We're small on purpose and engineering heavy: about 80% of the team is technical. We're based in NYC and hail from high growth startups like Stripe, Ramp, Rippling, Plaid, DoorDash, Glean, and Mercury. Most of the team is fully in-office. We prefer candidates based in New York City, but we’ll consider remote candidates in the US if the fit is right. Remote team members, including this role’s direct manager, spend about one week per month on-site. EXAMPLE PROBLEMS YOU’D WORK ON These aren’t hypothetical. We’re working on versions of all of them now. - Persona model. Our current personas mix life-stage segments with persona types, and teams use them inconsistently. Decide which dimension leads, build one model the whole company uses, and make it practical for advisors, growth, and product. - Who first. Our current clients tell us who Arca serves today. We also need to decide which audiences to prioritize next. Doing everything for everyone means doing nothing well, so this is a real choice with real trade-offs. - Value beyond returns. Many people judge an advisor by investment performance alone. Making the value of tax, estate, and planning coordination concrete, and doing it within the rules that govern our marketing, is one of our most challenging messaging problems. - The long consideration. Many prospects aren’t ready after a first conversation. Some take months, and some take years. Deciding what we say in that time, when we say it, and how it adapts to each person is how a lead eventually becomes a client. - Proof people trust. Prospects check reviews and ask people they know before they book. We need to build testimonial, review, and referral programs that clients are glad to join, advisors are comfortable with, and compliance can approve. - One firm, many first impressions. People meet Arca through a search ad, a mailer, a seminar, an advisor, or a friend. Making all of those feel like the same firm, while each speaks to its audience, takes a clear message and a lot of follow-through. WHAT YOU BRING MINDSET - You’d rather spend an afternoon listening to client calls than in a messaging workshop. - You can tell the difference between a message people agree with and one they remember. - You see compliance constraints as part of the craft, not a hurdle. - You judge your work by the pipeline it drives and the new clients it delivers. EXPERIENCE - 5–8 years of experience, with 3+ in product marketing. - Product marketing experience with consumer audiences. Experience with high-consideration purchases is a plus. - Demonstrated ownership of positioning and messaging for a product or segment, beyond launch coordination. - Hands-on customer research: interviews, message testing, and win-loss analysis. - Experience building enablement for sales teams, advisors, or other customer-facing roles. SKILLS - Clear writing that makes complex financial ideas simple without talking down to anyone. - Strong research instincts and comfort working with data. - The credibility to work with advisors who have been doing this for decades, and to earn their trust. - Working knowledge of lifecycle and nurture marketing. BONUS - Experience in wealth management, financial services, or fintech. - A brand background, or experience shaping a company’s brand identity. - Customer marketing experience: testimonials, reviews, case studies, or referral programs. WHY THIS ROLE MATTERS People don’t choose a financial advisor the way they choose most products. They take their time, ask people they trust, and want to feel confident before handing over the savings of a lifetime. How clearly we explain who we are, and how credibly our clients speak for us, decides whether they ever want to have a first conversation. Arca grows through paid channels, seminars, referrals, and advisor relationships. Each of those depends on knowing exactly who we serve and what we say to them. This role builds that foundation, and the rest of marketing builds on it. WHAT KIND OF PERSON THRIVES HERE You’re excited by ownership, ambiguity, and building things that matter. - You hold a high bar because of what’s at stake. This is people’s real money: their retirement, their savings, and the plans they have for their families, in a highly regulated industry. “Good enough” means something different here. - You’re AI-pilled and at home with engineers. About 80% of Arca is technical, and AI runs through how we work, marketing included. You use AI tools every day, you’d rather build a prototype or analyze a stack of call transcripts yourself than wait in a queue, and you can talk to engineers in their language. - You want to build. We just came out of stealth, and much of how Arca goes to market is being decided right now. You’re comfortable making calls with incomplete information, putting a point of view on the table, and changing it when the evidence says so. - You’re someone people actually want to be in the room with. This is a small, tight-knit team that does its best work together, whether you’re in Flatiron every day or for a week each month. Kind, direct, and low-ego, you can give candid feedback without being a jerk, and you’re energized by this environment, not just tolerant of it.

Location: New York Workplace: OnSite The ’80s are calling and its not to Gen X. Shopping malls – once the mainstay of teens during the 1980s and 1990s – are enjoying a resurgence. And it's thanks to Gen Z https://www.usatoday.com/story/money/2026/03/04/gen-z-millennials-drinking-less-alcohol-working-out-more/88864868007/ shoppers who are craving in-person and social outlets over online shopping conveniences. -USA Today https://www.usatoday.com/story/money/2026/03/26/gen-z-retail-shopping-malls-resurgence/89233505007/, 3/26/2026. People are getting fed up with online interactions and want to go back to cool, interesting interactions with real humans in real-life! Arca is looking for an exceptional events marketing manager who can help us bring those events to life across design, implementation, and scale. THE ROLE You’ll build and own Arca’s event marketing program. This is a senior individual contributor role on our Growth Marketing team for someone who builds events as a system: one that fills the right rooms, gives attendees an experience they can’t get anywhere else, and turns attendance into meetings with our advisors and a sustainable pipeline. Seminars are our first proof point. Our advisors began hosting educational seminars this fall, and early results are strong. We want to reach a pace of 100 seminars per year by the end of 2027, while growing into webinars, new prospect event formats, and client appreciation experiences. You’ll turn an early, advisor-led effort into a repeatable program that scales across offices without losing what makes it work. You’ll report to our Head of Growth and work closely with advisors, operations, compliance, growth engineering, and our seminar marketing partner. You’ll have real ownership, budget responsibility, pipeline targets, and the autonomy to decide what we run, where, and why. Expect about 25–50% travel to events, venues, and offices. WHAT YOU’LL DO SCALE THE SEMINAR PROGRAM - Own the seminar calendar across offices and advisors: geography, ZIP-code targeting, topics, venues, timing, and spacing between events. - Manage our seminar marketing partner end-to-end, and hold them accountable for audience quality, invitation accuracy, registration, and confirmations. Evaluate alternatives, and decide what functions we should eventually bring in-house. - Work with our advisors to build and improve the playbook: materials, room setup, presenter prep, booking meetings in the room, and attendee follow-up. - Coach advisors as presenters, and make every event better than the last. EXPAND BEYOND SEMINARS - Test and expand webinars for audiences outside our office footprints. - Lead reinvestment in a client appreciation program with small, selective experiences that make clients feel cherished, and give them a natural way to bring a friend. - Pilot new prospecting concepts with advisors and offices, such as hosted dinners, community events, and events with referring partners and centers of influence like estate attorneys and CPAs. OWN THE NUMBERS - Define and own the event funnel: registrations, attendance, meetings booked, prospects qualified, and new client business. - Partner with growth engineering on attendance tracking, attendee imports, and lead-source accuracy, and influence how our platform handles event follow-up. - Track cost, payback, and ROI by event, location, presenter, format, and topic. Use them to decide what to scale, what to change, and what to stop. - Build business cases for new formats, secure budgets for what works, and drive continuous experimentation. MAKE EVERY EVENT FEEL LIKE ARCA - Own the in-room experience. From the venue to the welcome sign to the card attendees take home, Arca events should feel distinct, valuable, and special, and nothing like the free-dinner annuities pitch attendees sat through last month. - Partner with design to keep materials consistent across every office and format. - Bring compliance in at the brief stage, so every invitation, deck, and handout is reviewed before it reaches anyone. ABOUT ARCA Arca is a wealth management firm built from the ground up with AI. Most people get financial advice that's reactive: an annual check-in, a plan that's a document instead of a living thing, a relationship where you're one of three hundred clients your advisor is trying to remember. We think that's backwards. The kind of service that used to require a team of specialists behind you, the kind that makes you feel like the only person in the room, should be available to far more than the ultra-wealthy. So we're building it. We're not SaaS — we are the wealth management business, rebuilding it from the inside with AI. Our platform is an Iron Man suit for advisors: it takes over the low-leverage work so they can focus on what actually requires a human, showing up with empathy, context, and judgment. Underneath, it keeps a living understanding of each client. It remembers the thing you mentioned once, six months ago. It notices when your life changes — a new job, a new kid, a market shift — and adjusts before you think to ask. You won't see the technology. You'll just notice your advisor seems to know you better than any financial professional ever has. That's the product we're growing: client by client, on the strength of the experience itself. We started by acquiring firms managing over $1B in client assets, which gave us real advisors, real clients, and real financial outcomes to build against from day one. But acquisition was the starting line. The bet is that an advisor backed by this platform delivers something good enough that clients come to us on their own. It's a $20T market, and we think it's ready to be rebuilt. — Rron, CEO THE RECEIPTS - Stage: Series A, $64M raised - Backed by: General Catalyst, Index Ventures, Venrock - Board & Advisors: Former CEO of Vanguard, Former CFO of Schwab, Founder of Altruist, Morgan Housel (author of The Psychology of Money) THE TEAM We're small on purpose and engineering heavy: about 80% of the team is technical. We're based in NYC and hail from high growth startups like Stripe, Ramp, Rippling, Plaid, DoorDash, Glean, and Mercury. Most of the team is fully in-office. We prefer candidates based in New York City, but we’ll consider remote candidates in the US if the fit is right. Remote team members, including this role’s direct manager, spend about one week per month on-site. EXAMPLE PROBLEMS YOU’D WORK ON These aren’t hypothetical. We’re working on versions of all of them now. - From a dozen seminars to 100+ without losing what works. Early seminars worked because advisors ran them intentfully. Scaling them across offices, advisors, topics, and states means deciding what becomes the standard playbook, what stays local, and experimenting constantly so things don’t get stale! - Follow-up designed before the invitation goes out. An event isn’t over when the room empties. At Arca, follow-up is planned up front: booking meetings in the room, getting attendees into our platform cleanly, and making sure the advisor knows who was there and why they came. - Not the free-dinner pitch. Many attendees have sat through a seminar that was a sales pitch with a meal attached. Making an Arca event feel different, from the venue to the welcome sign to what people take home, while every piece clears compliance, is the job. - Full rooms versus booked meetings. A series can fill rooms and book no meetings. Knowing which events, offices, formats, and topics pay back, and having the conviction to cut the ones that don’t, is how the program earns more budget. - Client appreciation that makes clients feel known. Restarting our client appreciation program means deciding which experiences fit which clients, how often to host them, and how to give clients a natural way to bring a friend. WHAT YOU BRING MINDSET - You’d cancel a series that fills rooms but books no meetings. - You notice when the welcome sign is printed on letter paper. - You see compliance constraints as part of the craft, not a hurdle. - You have an opinion about what “great” looks like, and you’re willing to argue for it. EXPERIENCE - 5–8 years in event, field, or experiential marketing, including at least 3 years owning a multi-city or multi-event program end to end. - Demonstrated ownership of pipeline or revenue from events, not just attendance. - Experience managing agencies or vendors against performance targets. - Experience building an events program from zero, or rebuilding one, at least once. SKILLS - Commercial fluency. You can model cost per meeting and payback, and you read the funnel before you read the guest list. - Operational precision across contracts, budgets, run-of-show, and a dozen events in flight at once. - Clear writing and presenting, and the credibility to coach advisors, from new hires to people who have been doing this for decades. - Comfort with event registration platforms, CRMs, and marketing automation tools. BONUS - Seminar or event programs in wealth management, insurance, estate planning, or other financial services. - Marketing to affluent audiences approaching or in retirement. - Experience in a regulated marketing environment, especially with direct mail. WHY THIS ROLE MATTERS Wealth management runs on trust, and trust is still built in person. For many families, an Arca event is the first time they meet us, and it sets the expectation for everything that follows. Our seminars have already shown they can bring the right people into a room and start real conversations with our advisors. This role exists to turn an early, advisor-led effort into a repeatable program that scales across offices without losing what makes it work. WHAT KIND OF PERSON THRIVES HERE You’re excited by ownership, ambiguity, and building things that matter. - You hold a high bar because of what’s at stake. This is people’s real money: their retirement, their savings, and the plans they have for their families, in a highly regulated industry. “Good enough” means something different here. - You’re AI-pilled and at home with engineers. About 80% of Arca is technical, and AI runs through how we work, marketing included. You use AI tools every day, you’d rather build your own event dashboard or first-draft a run-of-show with AI than wait in a queue, and you can talk to engineers in their language. - You’d rather build than inherit. We just came out of stealth, and much of how Arca goes to market is being decided now. You’re comfortable making calls with incomplete information, putting a point of view on the table, and changing it when the evidence says so. - You’re someone people actually want to be in the room with. This is a small, tight-knit team that does its best work together, whether you’re in Flatiron, on the road at an event, or with us for a week each month. Kind, direct, and low-ego, you can give candid feedback without being an asshole, and you’re energized by this environment, not just tolerant of it.

Location: United Kingdom Workplace: fully About the Client Our client is a fintech company developing card-based payment solutions for businesses. Its platform helps companies integrate card issuing and payment infrastructure into their products and operations. Role Overview As Chief Business Development Officer, you will turn new market opportunities into profitable business lines. You will test ideas, win initial customers and partners, and take successful initiatives from launch to scale. This is a hands-on role with the scope to build dedicated teams as new directions grow. Key Responsibilities Identify and assess new markets, industries and customer segments for card-based payment solutions. Develop and validate business hypotheses against market potential, customer needs and profitability. Create tailored value propositions and commercial strategies for new verticals. Explore ways to embed card issuing and payment infrastructure into third-party products through APIs and other integrations. Acquire initial customers and partners, negotiate commercial terms and drive opportunities through to production launch. Develop new business models and revenue streams, owning their commercial performance. Work with the CEO and internal teams to prioritise opportunities and allocate resources. Track revenue, profitability and ROI, and build dedicated teams to scale successful initiatives. Requirements 5+ years of proven business development experience, including launching new initiatives and generating revenue. Experience in fintech, card issuing, card processing or businesses where card-based solutions are integral to the product. Experience developing new markets, building strategic partnerships or launching new products and business lines. Strong commercial acumen, including an understanding of revenue models, profitability and unit economics. International business experience, ideally across Europe and the UK. Experience in Africa, Asia or other regions is also welcome. Ability to work effectively in a remote, international team with at least four hours of overlapping availability. Key Soft Skills Strong business development, market research and opportunity validation skills, with the ability to turn new ideas into profitable business initiatives. Excellent commercial, negotiation and partnership-building skills, with a focus on revenue generation and measurable business outcomes. High ownership, strategic thinking and execution capabilities, with the ability to work independently and scale successful initiatives into teams. What We Offer Competitive salary aligned with experience. Collaborative and transparent team culture. High-impact role in a scaling fintech company. Recognition of personal milestones and achievements. Social benefits.

Location: Amsterdam, Netherlands Workplace: fully About the Client Our client is a fintech company developing card-based payment solutions for businesses. Its platform helps companies integrate card issuing and payment infrastructure into their products and operations. Role Overview As Chief Business Development Officer, you will turn new market opportunities into profitable business lines. You will test ideas, win initial customers and partners, and take successful initiatives from launch to scale. This is a hands-on role with the scope to build dedicated teams as new directions grow. Key Responsibilities Identify and assess new markets, industries and customer segments for card-based payment solutions. Develop and validate business hypotheses against market potential, customer needs and profitability. Create tailored value propositions and commercial strategies for new verticals. Explore ways to embed card issuing and payment infrastructure into third-party products through APIs and other integrations. Acquire initial customers and partners, negotiate commercial terms and drive opportunities through to production launch. Develop new business models and revenue streams, owning their commercial performance. Work with the CEO and internal teams to prioritise opportunities and allocate resources. Track revenue, profitability and ROI, and build dedicated teams to scale successful initiatives. Requirements 5+ years of proven business development experience, including launching new initiatives and generating revenue. Experience in fintech, card issuing, card processing or businesses where card-based solutions are integral to the product. Experience developing new markets, building strategic partnerships or launching new products and business lines. Strong commercial acumen, including an understanding of revenue models, profitability and unit economics. International business experience, ideally across Europe and the UK. Experience in Africa, Asia or other regions is also welcome. Ability to work effectively in a remote, international team with at least four hours of overlapping availability. Key Soft Skills Strong business development, market research and opportunity validation skills, with the ability to turn new ideas into profitable business initiatives. Excellent commercial, negotiation and partnership-building skills, with a focus on revenue generation and measurable business outcomes. High ownership, strategic thinking and execution capabilities, with the ability to work independently and scale successful initiatives into teams. What We Offer Competitive salary aligned with experience. Collaborative and transparent team culture. High-impact role in a scaling fintech company. Recognition of personal milestones and achievements. Social benefits.

Location: Lithuania Workplace: fully About the Client Our client is a fintech company developing card-based payment solutions for businesses. Its platform helps companies integrate card issuing and payment infrastructure into their products and operations. Role Overview As Chief Business Development Officer, you will turn new market opportunities into profitable business lines. You will test ideas, win initial customers and partners, and take successful initiatives from launch to scale. This is a hands-on role with the scope to build dedicated teams as new directions grow. Key Responsibilities Identify and assess new markets, industries and customer segments for card-based payment solutions. Develop and validate business hypotheses against market potential, customer needs and profitability. Create tailored value propositions and commercial strategies for new verticals. Explore ways to embed card issuing and payment infrastructure into third-party products through APIs and other integrations. Acquire initial customers and partners, negotiate commercial terms and drive opportunities through to production launch. Develop new business models and revenue streams, owning their commercial performance. Work with the CEO and internal teams to prioritise opportunities and allocate resources. Track revenue, profitability and ROI, and build dedicated teams to scale successful initiatives. Requirements 5+ years of proven business development experience, including launching new initiatives and generating revenue. Experience in fintech, card issuing, card processing or businesses where card-based solutions are integral to the product. Experience developing new markets, building strategic partnerships or launching new products and business lines. Strong commercial acumen, including an understanding of revenue models, profitability and unit economics. International business experience, ideally across Europe and the UK. Experience in Africa, Asia or other regions is also welcome. Ability to work effectively in a remote, international team with at least four hours of overlapping availability. Key Soft Skills Strong business development, market research and opportunity validation skills, with the ability to turn new ideas into profitable business initiatives. Excellent commercial, negotiation and partnership-building skills, with a focus on revenue generation and measurable business outcomes. High ownership, strategic thinking and execution capabilities, with the ability to work independently and scale successful initiatives into teams. What We Offer Competitive salary aligned with experience. Collaborative and transparent team culture. High-impact role in a scaling fintech company. Recognition of personal milestones and achievements. Social benefits.

Location: Spain Workplace: fully About the Client Our client is a fintech company developing card-based payment solutions for businesses. Its platform helps companies integrate card issuing and payment infrastructure into their products and operations. Role Overview As Chief Business Development Officer, you will turn new market opportunities into profitable business lines. You will test ideas, win initial customers and partners, and take successful initiatives from launch to scale. This is a hands-on role with the scope to build dedicated teams as new directions grow. Key Responsibilities Identify and assess new markets, industries and customer segments for card-based payment solutions. Develop and validate business hypotheses against market potential, customer needs and profitability. Create tailored value propositions and commercial strategies for new verticals. Explore ways to embed card issuing and payment infrastructure into third-party products through APIs and other integrations. Acquire initial customers and partners, negotiate commercial terms and drive opportunities through to production launch. Develop new business models and revenue streams, owning their commercial performance. Work with the CEO and internal teams to prioritise opportunities and allocate resources. Track revenue, profitability and ROI, and build dedicated teams to scale successful initiatives. Requirements 5+ years of proven business development experience, including launching new initiatives and generating revenue. Experience in fintech, card issuing, card processing or businesses where card-based solutions are integral to the product. Experience developing new markets, building strategic partnerships or launching new products and business lines. Strong commercial acumen, including an understanding of revenue models, profitability and unit economics. International business experience, ideally across Europe and the UK. Experience in Africa, Asia or other regions is also welcome. Ability to work effectively in a remote, international team with at least four hours of overlapping availability. Key Soft Skills Strong business development, market research and opportunity validation skills, with the ability to turn new ideas into profitable business initiatives. Excellent commercial, negotiation and partnership-building skills, with a focus on revenue generation and measurable business outcomes. High ownership, strategic thinking and execution capabilities, with the ability to work independently and scale successful initiatives into teams. What We Offer Competitive salary aligned with experience. Collaborative and transparent team culture. High-impact role in a scaling fintech company. Recognition of personal milestones and achievements. Social benefits.

Location: Poland Workplace: fully About the Client Our client is a fintech company developing card-based payment solutions for businesses. Its platform helps companies integrate card issuing and payment infrastructure into their products and operations. Role Overview As Chief Business Development Officer, you will turn new market opportunities into profitable business lines. You will test ideas, win initial customers and partners, and take successful initiatives from launch to scale. This is a hands-on role with the scope to build dedicated teams as new directions grow. Key Responsibilities Identify and assess new markets, industries and customer segments for card-based payment solutions. Develop and validate business hypotheses against market potential, customer needs and profitability. Create tailored value propositions and commercial strategies for new verticals. Explore ways to embed card issuing and payment infrastructure into third-party products through APIs and other integrations. Acquire initial customers and partners, negotiate commercial terms and drive opportunities through to production launch. Develop new business models and revenue streams, owning their commercial performance. Work with the CEO and internal teams to prioritise opportunities and allocate resources. Track revenue, profitability and ROI, and build dedicated teams to scale successful initiatives. Requirements 5+ years of proven business development experience, including launching new initiatives and generating revenue. Experience in fintech, card issuing, card processing or businesses where card-based solutions are integral to the product. Experience developing new markets, building strategic partnerships or launching new products and business lines. Strong commercial acumen, including an understanding of revenue models, profitability and unit economics. International business experience, ideally across Europe and the UK. Experience in Africa, Asia or other regions is also welcome. Ability to work effectively in a remote, international team with at least four hours of overlapping availability. Key Soft Skills Strong business development, market research and opportunity validation skills, with the ability to turn new ideas into profitable business initiatives. Excellent commercial, negotiation and partnership-building skills, with a focus on revenue generation and measurable business outcomes. High ownership, strategic thinking and execution capabilities, with the ability to work independently and scale successful initiatives into teams. What We Offer Competitive salary aligned with experience. Collaborative and transparent team culture. High-impact role in a scaling fintech company. Recognition of personal milestones and achievements. Social benefits.

Location: Serbia - Remote; Spain - Remote About Smartcat Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises. We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one. Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale. Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us. Join us in unlocking global potential, one human and agent team at a time. WHY YOU SHOULD JOIN OUR TEAM This role is ideal for someone who loves AI, thinks in systems, and enjoys building practical solutions that drive measurable impact. You’ll be one of our first AI Strategists, building custom AI solutions from scratch for Smartcat’s largest strategic customers. You’ll work in a pod with a dedicated Strategic Account Executive and Technical Account Manager, and sometimes a Forward Deployed Engineer. You don’t need to be a software engineer, but you do need real fluency with modern AI tools, fast experimentation, and a builder’s instinct. You’ll engage senior executives to define where AI creates value, then build the agents and workflows that deliver it, and bring customer insights back to Product. MISSION Design and build custom AI workflows and agents from scratch for Smartcat’s strategic customers, translating each customer’s ambiguous business problems into working, scalable, measurable AI solutions that drive adoption and expand the relationship. OUTCOMES Partner with business leaders and technical teams at strategic customers to scope high-value AI use cases and align on success metrics, from the sales cycle through delivery Identify where AI workflows can deliver ROI, efficiency, and competitive advantage, and build the business case with the account team Design, build, and deploy new custom AI solutions and agents for customers, going beyond reconfiguring existing workflows Work with structured and unstructured customer data, including vector databases, MCP, and RAG, and build agents that combine semantic and keyword search across customer knowledge bases and content Own customer engagements end to end, from ideation through delivery, ensuring long-term adoption and measurable business outcomes Work as part of a customer pod with the Strategic Account Executive, Technical Account Manager, and Forward Deployed Engineer Train and empower customer teams to use and iterate on the AI workflows you build, and drive onboarding and change management so solutions become part of their day-to-day operations Act as the voice of the customer, surfacing needs, patterns, and insights that inform Smartcat’s product roadmap Contribute playbooks, reusable solution patterns, and case studies, and help drive AI-first thinking across the team HOW YOU’LL RAMP By Day 30: Learn Smartcat’s platform, AI agent capabilities, and the types of AI workflows customers already run Meet your pod partners (Strategic Account Executives, Technical Account Managers, Forward Deployed Engineers) and understand how each role contributes Get oriented on your assigned strategic accounts: business goals, key stakeholders, current workflows, and open opportunities Get set up with the team’s AI tooling and development environment By Day 60: Join customer conversations with the account team to scope AI use cases and define success metrics Build and test a first custom AI solution or agent for a live customer opportunity Document the use case, approach, and expected business impact By Day 90: Own a customer engagement from scoping through delivery, with a working solution in the customer’s hands Run enablement or training for the customer’s team and support their adoption Bring customer feedback and reusable patterns back to Product and the wider team WHAT YOU’VE ACCOMPLISHED Experience in a customer-facing AI, solutions, consulting, or technical role, ideally in B2B SaaS or enterprise environments A track record of building AI-powered workflows, agents, or automations that solved real business problems, not just integrations An AI-first way of working: real hands-on experience with AI coding tools such as Claude, Cursor, Cline, or similar (“vibe coding”), used as the default way you build, test, and solve problems Hands-on experience building with Python, along with AI coding tools such as Claude, Cursor, or Cline; SQL or data analysis is a plus Familiarity with vector databases, MCP, RAG, and agent design Comfort with the command line, basic Linux administration, and cloud infrastructure (AWS/GCP) The ability to translate ambiguous business problems into practical, scalable AI solutions, and to drive projects end to end Comfort engaging both technical stakeholders and senior executives, and translating between the two, with strong communication and collaboration skills A customer-centric mindset, with the ability to connect technical capabilities to business value Experience delivering solutions in complex enterprise organizations while operating comfortably in a fast-moving startup environment A builder mentality: bias for action, comfort with ambiguity, and the ability to create structure where none exists Experience with change management and customer enablement Leading cross-functional initiatives or teams is a nice to have Flexibility to travel for customer engagements Why joining Smartcat might be your best move so far A global, connected team We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain.  Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience.  No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact. Be part of an AI Native Organization We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation. Innovating a $100 Billion industry Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow,  traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost. Join the rocketship to scale-up 10x and beyond together We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here. Smartcat Culture Code : Where Diversity Meets High Performance At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.