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Location: New York, NY (HQ); San Francisco, CA; Denver, CO Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE You will build and run the operating systems that help Juno ship reliably and support customers as we scale. On the product operations side, you will turn product decisions into clear operating plans, maintain visibility in Linear, coordinate customer testing and launch readiness, keep commitments and risks visible, and make sure product changes are communicated clearly. You will partner closely with product and engineering to make decisions executable, keep work organized, surface gaps and dependencies, and ensure the team follows through on what it has committed to ship. On the customer support side, you will be the first line of defense when customers encounter product issues. You will triage and investigate problems, coordinate the right response, and redirect travel-service questions to our travel partners. Because you sit close to both the product process and the customer, you will turn recurring friction into clear insights, accountable follow-up, and better operating systems. Success means Juno ships through a lightweight and dependable process, customers understand what changed, risks and commitments do not get lost, recurring issues reach the right owners, and support demand does not grow one-for-one with the business. WHAT YOU’LL DO - Provide holistic support through the entire launch lifecycle across program management, customer testing, launch readiness, change management, customer communication, and post-launch iteration. Own and improve Juno's shipping process so the right reviews, testing, documentation, internal enablement, and customer updates happen at the right time. - Maintain Linear as a reliable operating system for projects, owners, milestones, dependencies, status, and product decisions. Surface risks early and follow through until they are resolved. - Serve as the first line of defense for product-related customer issues across email and chat, join customer calls when needed, manage escalations to resolution, and route travel-service questions to the right partner. - Be the voice of the customer in product decisions. Analyze support trends and customer feedback, diagnose recurring friction, size the problems you find, and translate messy input into clear findings, recommended actions, prioritization input, and accountable follow-up for product and engineering. - Build AI-powered workflows, automations, knowledge systems, and self-service experiences that improve the quality and speed of product operations and customer support. WHAT YOU NEED - 3+ years of experience in product operations, program management, customer experience, technical support, consulting, or another customer-facing analytical role in a fast-moving software company. - You are highly process-oriented. You can turn ambiguous cross-functional work into clear owners, milestones, decisions, and next steps without creating unnecessary bureaucracy. - You actively use AI to get real work done and can show us what you have automated, analyzed, or built. - You can use qualitative feedback and data to identify patterns, diagnose root causes, size problems, and measure whether a product or operational fix reduced customer friction. - You write with precision and empathy. You can explain a complicated product change or technical issue clearly, without jargon or filler. - You run toward ownership, move quickly without losing the details, and can drive clarity across product, engineering, customer success, customers, and external partners. NICE-TO-HAVES - Technical fluency with APIs, integrations, debugging, or data analysis, even if you do not write production code. - Experience in B2B SaaS, travel, fintech, or another operationally complex product. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Canada, Waterloo, ON Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Staff Software Engineer, Adaptive Experiences Platform Waterloo, ON About the Role The DTIS organization is building the next generation of adaptive experiences for PlayStation. Our vision is to make every customer touchpoint more relevant, useful, and joyful by combining reusable experience capabilities with personalization, merchandising, experimentation, and intelligent decisioning. We are looking for a Staff Software Engineer to help lead the evolution of our Dynamic Experience Management platform, allowing teams to create and optimize experiences without requiring bespoke implementation for every client, iterating rapidly. You will be a hands-on technical leader working across the experience stack. You will also shape the architecture needed to extend capabilities beyond PS5, across web, mobile, and other PlayStation devices. This is an opportunity to define foundational technology that will change how PlayStation builds, delivers, experiments with, and learns from customer experiences at scale. Responsibilities Define and drive the technical direction for our experiences client SDK, translating the adaptive-experiences vision into an incremental, production-ready architecture. Design and evolve the platform-independent composition layer, public TypeScript APIs, versioned schemas, content adapters, component model, data bindings, and platform renderer contracts. Build reusable experience primitives and native rendering capabilities that support responsive layouts, personalization, experimentation, telemetry, accessibility, localization, and platform-specific interaction models. Establish safe coexistence and migration patterns, including backward compatibility, capability negotiation, validation, feature flags, fallbacks, rollback, and observability. Profile and optimize bundle size, startup and time-to-interactive performance, memory usage, rendering behavior, and runtime reliability on resource-constrained client platforms. Improve developer experience through clear interfaces, reference integrations, test harnesses, preview and debugging tools, automated compatibility testing, and high-quality documentation. Help establish governed, agent-assisted authoring and validation workflows that can translate design and business intent into trusted artifacts, supported by policy checks and evaluation suites. Partner with client, design system, merchandising, content, personalization, experimentation, and platform service teams to align contracts and deliver end-to-end capabilities. Provide technical leadership across team boundaries, mentor engineers, make sound trade-offs in ambiguous problem spaces, and communicate architecture and decisions to technical and non-technical stakeholders. Required Qualifications Bachelor’s degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience. 8+ years of professional software engineering experience, including significant experience designing and delivering production client platforms, SDKs, frameworks, or shared libraries. Expert-level proficiency with TypeScript or JavaScript and strong experience with React, React Native, or a comparable component-based client framework. Strong software architecture and API design skills, including modularity, dependency management, versioning, backward compatibility, and incremental migration of large production systems. Experience building data-driven or server-driven user interfaces, reusable component systems, or runtime composition frameworks. Demonstrated ability to diagnose and improve client performance and reliability using profiling, telemetry, automated testing, and production observability. Experience designing for more than one client environment, such as console, mobile, web, TV, or embedded platforms, with a practical understanding of platform-specific constraints. Proven track record of solving ambiguous, cross-functional problems with minimal direction and driving alignment without relying on formal authority. Strong written and verbal communication skills, including the ability to document architecture and explain complex technical decisions clearly. Preferred Qualifications Experience with console development, living-room interfaces, focus-based navigation, or performance-constrained native clients. Experience with schema-backed declarative UI, domain-specific languages, JSON Schema, component expansion, data binding, hydration, or client-side rendering engines. Experience building or integrating client SDKs, content management or merchandising systems, personalization platforms, experimentation frameworks, or design systems. Experience migrating a large client application away from a legacy rendering or content-delivery framework using staged rollout, compatibility layers, and measurable exit criteria. Experience developing platform adapters or renderers for iOS, Android, web, or other native client environments. Familiarity with content and layout separation, runtime content sources, telemetry provenance, accessibility, localization, and safe fallback behavior. Experience with developer tooling, visual preview systems, contract testing, schema validation, or automated cross-platform regression testing. Experience applying generative AI or agentic workflows to software or content creation, including evaluation, governance, and deterministic output constraints. A track record of technical leadership and mentoring across multiple teams. Additional Skills Motivated self-starter who combines long-term architectural thinking with pragmatic, incremental delivery. Customer-focused and attentive to developer experience, operational usability, and measurable product outcomes. Comfortable working in a fast-paced, collaborative environment with partners across product, design, engineering, and operations. #LI-KS1 At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $188,200 — $282,200 CAD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Remote (US); Remote (Canada); San Francisco, CA; New York, NY (HQ) Workplace: Remote ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE The Solutions Team are technical experts that work directly with customers and partners to provide world-class product, sales, industry, and domain expertise. Through deep customer/partner and product understanding, Partner Consultants are trusted advisors externally, and able to positively influence the product roadmap internally. Partner Consultants support Ramp’s Partner Managers across our diverse channel ecosystem — including accounting firms, value-added resellers, private equity firms, and more — by delivering deep product expertise and workflow advisement to partners and their clients. PCs build partner competency, guide best-practice adoption, and strengthen partner trust in Ramp’s capabilities to help them drive meaningful outcomes for the businesses they serve. WHAT YOU’LL DO - Partner with Channel, Partnerships, Sales, Product and Partner Firms to advocate for product & integration development in-line with customer needs - Collaborate with Ramp Channel Partner Managers to showcase technical accounting features and benefits through customized product demos, workflow illustrations, and enablement creation to onboard and train Ramp's partners - Help partners build service packages targeted at Ramp customers and identify opportunities for client-advisory services or managed-services. Develop product solutions based on a deep understanding of integration and configuration options, ensuring effective alignment with customer needs - Architect, advise on, and validate custom API-based integrations between Ramp and third-party platforms — supporting partners in the design, build, and testing of reliable, scalable integrations. - Support Sales and Post-Sales teams in executing advanced technical and accounting implementations for Ramp in conjunction with Channel partners - Evaluate customer requirements for new partner opportunities, determining Ramp's suitability through use-case analysis, ROI assessments, and technical evaluations during customer discovery - Work alongside Channel, Product, Product Marketing, and Product Operations to create and maintain technical assets and an internal knowledge base of customer use cases and best practices WHAT YOU NEED - 6+ years of experience in Partner Architecture, Solutions Consulting, Sales Engineering, Solutions Architecture, or similar customer-facing roles, focusing on implementing business SaaS solutions - Bachelor's degree in computer science, engineering, business, finance, accounting or related field - Strong communication skills: able to translate complex technical solutions into business value, guide customers toward scalable approaches, and diplomatically steer conversations when requests are misaligned with best practices or product capabilities - Experience in channel sales, working with SIs & ISVs highly desired - Expertise in API architecting between finance based software programs - Proficiency in IdP, HRIS, and/or ERP solutions. Expertise in accounting systems, controllership needs, and finance/accounting workflows - Exceptional organizational, project management, and time management abilities - Strong skills in engineering, system design, and technical specification writing - Proactive mindset, adaptability, and comfort in a fast-paced, high-growth startup environment BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Remote (US); San Francisco, CA; New York, NY (HQ); Toronto, ON Workplace: Remote ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE This position sits within Ramp’s Channel team and reports to Partner Consulting. In this role, you’ll build and scale Ramp’s long-term System Integrator (SI)-led implementation program. You’ll enable a broad ecosystem of implementation partners to support a meaningful volume of Ramp-referred customers, deliver high-quality implementations, and extend the capacity of Ramp’s Customer Success organization.   Ramp’s current SI pilot is the starting point - not the end state. You’ll translate the pilot’s learnings into the operating model, technical readiness, commercial foundations, and quality controls required to scale responsibly from an initial cohort to a broad network of partners across products, ERP ecosystems, and geographies.   You’ll be Ramp’s technical and programmatic owner for SI delivery: enabling partners to implement Ramp successfully, defining clear scope and certification standards, measuring implementation quality and customer outcomes, and turning field learnings into improvements across product, enablement, and partner strategy.   This is a senior IC role, not a people-management role. You’ll need equal credibility in technical implementation conversations and commercial partner-program design, working closely with Channel Partner Managers, Solutions, Customer Success, Product, Product Operations, Accounting Integrations, Legal, Security, and Finance. WHAT YOU'LL DO - Build and scale the SI operating model, including partner segmentation, certification tiers, service packages, implementation methodology, scope boundaries, escalation paths, quality standards, and performance management. - Own partner readiness and technical enablement across Ramp configuration, ERP integrations, data migration, testing, cutover, and customer change management - defining what partners can deliver independently, when Ramp co-delivery is required, and what remains out of scope. - Serve as the first-line technical strategist for SI partners: resolve standard implementation and integration questions, orchestrate specialist support for true exceptions, and convert recurring issues into scalable playbooks, training, or product feedback. - Establish the delivery-quality and performance system for the program, including implementation reviews, certification gates, QBRs, customer feedback loops, remediation plans, and reporting on time-to-live, activation, CSAT, rework, capacity, cost-to-serve, and partner-sourced or partner-influenced pipeline. - Design the commercial and capacity model in partnership with Channel and Finance, including fixed fees, milestone-based payouts, accelerators, partner capacity commitments, joint business planning, and the program economics required to scale sustainably. - Lead responsible program expansion across new products, ERP ecosystems, and geographies; set readiness gates for complex offerings such as Procurement, and influence Product, Product Operations, Product Marketing, and Accounting Integrations using structured field feedback. WHAT YOU NEED - Significant senior-level experience scaling an implementation, services, or partner-delivery motion from pilot through repeatable multi-partner execution. - Experience in a partner-ecosystem-dependent technology business, such as ERP, accounting, finance operations, procurement, or enterprise SaaS or at a systems integrator/consulting firm that implements those platforms. - Demonstrated ownership of implementation quality and customer outcomes, including scope control, partner certification, delivery QA, and escalation governance. - Technical fluency to lead credible conversations about integrations, configuration, data migration, ERP workflows, and implementation design; engineering depth is not required, but sound judgment on when to engage specialists is. - Commercial judgment to design partner packages, incentives, capacity commitments, payout structures, and guardrails that protect customer outcomes and program economics. - Ability to build 0-to-1 operating mechanisms and trusted senior relationships across a diverse partner ecosystem - from specialized regional SIs to global strategic consultancies - including the confidence to challenge partners and internal stakeholders when delivery readiness is insufficient. NICE TO HAVE - Experience building or scaling a white-label, staff-augmentation, or outcome-based services model. - Experience with Card, Bill Pay, Procurement, AP automation, ERP integrations, multi-entity environments, or global finance operations. - Experience expanding an SI/channel program across North America and international markets. - Prior 0-to-1 partner-program or services-program experience.   WHAT SUCCESS LOOKS LIKE - Establish the SI operating model, including partner readiness, certification, service packages, quality standards, escalation paths, and reporting. - Enable existing partners to deliver the supported scope with greater independence, predictable quality, and a commercial model tied to verified milestones and customer outcomes. - Publish a data-backed expansion plan across products, ERP ecosystems, and regions, with clear readiness gates for complex offerings such as Procurement. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Dakar, Senegal; Abidjan, Ivory Coast Workplace: Hybrid ⭐️ LA SANTÉ N'ATTEND PAS. Que les symptômes s’aggravent. Qu'il faille 6 mois avant d’obtenir un rendez-vous. Qu'on dépende d’un système de santé englué dans le papier et les processus manuels. Et pourtant, c’est ainsi que fonctionne aujourd’hui la santé en Afrique de l’Ouest. Vous attendez, jusqu’à ne plus pouvoir attendre. Nous existons pour mettre fin à cette attente. Née en 2022 au Sénégal, Tanel est la première assurance santé numérique d’Afrique de l’Ouest francophone. Elle opère au Sénégal et en Côte d’Ivoire. Nous transformons un marché dominé par les processus papier et des acteurs historiques fragmentés. Avec plus de 30 000 membres, un réseau de plus de 1 200 établissements de santé et de plus de 400 pharmacies, ainsi qu’un chiffre d'affaires multiplié par 7 en 2025, nous avons démontré une véritable adéquation entre notre produit et les besoins du marché, dans des pays qui avaient besoin d’une révolution. En 2026, Alan, le leader européen de l’assurance santé axée sur la prévention, avec plus de 950 M€ de CA et + 1 M de membres en France, en Belgique, en Espagne et au Canada, a acquis Tanel afin d’accélérer son expansion sur le continent africain. Ensemble, nous construisons l’assurance santé de référence en Afrique de l’Ouest francophone, avec l’ambition d’atteindre 200 M$ de CA d’ici 2030. NOUS RÉUNISSONS LE MEILLEUR DES DEUX MONDES : L’EXPERTISE DE TERRAIN DE TANEL, SES RELATIONS LOCALES ET LA CONFIANCE QU’ELLE A SU BÂTIR, AINSI QUE LA PLATEFORME TECHNOLOGIQUE DE POINTE D’ALAN, SON EXPERTISE ACTUARIELLE ET SON EXPÉRIENCE DU DÉPLOIEMENT DANS PLUSIEURS PAYS. 🤹 LES OPÉRATIONS CHEZ ALAN Les opérations sont une fonction stratégique. Nous définissons la vision, construisons les systèmes et pilotons les résultats qui rendent possible l’assurance santé digitale et le parcours de santé à grande échelle, sur des marchés où tout reste à inventer. L’équipe Opérations développe nos capacités opérationnelles et fait évoluer efficacement notre plateforme afin d’accompagner la croissance, d’optimiser les coûts et les ressources, et de diversifier nos produits. Nous avançons vite, avec un fort niveau de responsabilité, et sommes fiers de nous attaquer à des problèmes complexes. Nous recherchons des personnes prêtes à réinventer, et pas simplement améliorer, l’assurance et la santé en Afrique de l’Ouest francophone, afin de transformer l’expérience de nos membres et de nos clients entreprises. ⭐️ VOTRE MISSION ⭐️ La description du poste est simple : définir la vision, prendre les décisions difficiles, délivrer et assumer les résultats. En tant qu’Operations Builder, vous construirez et développerez l’infrastructure opérationnelle qui nous permettra de passer de 30 000 à plusieurs centaines de milliers de membres en Afrique de l’Ouest francophone. Vous prendrez en charge des problématiques critiques et ambiguës, avec un impact direct et visible sur nos membres au quotidien. EXEMPLES DE SUJETS À PRENDRE EN CHARGE - Construire un moteur de gestion des sinistres à grande échelle : automatiser l’analyse des dossiers, les remboursements et les recouvrements, développer une capacité de détection de la fraude et piloter l’ensemble du parcours, du rapprochement avec les prestataires à la satisfaction des membres. - Industrialiser la gestion du réseau de prestataires : structurer le pilotage de plus de 1 200 établissements et 400 pharmacies, améliorer la fiabilité des paiements, suivre la qualité et développer le réseau dans de nouveaux territoires. - Déployer les opérations dans de nouveaux pays : construire un modèle opérationnel à partir de zéro, intégrer les exigences réglementaires locales, adapter le produit et mettre en place les partenariats nécessaires. - Mettre en place le suivi de l’excellence opérationnelle : suivre les volumes, l’efficacité, les SLA et la performance financière, identifier les risques et déployer des améliorations continues grâce à l’IA et à l’automatisation. - Construire et développer l’équipe Operations : contribuer au recrutement, accompagner les profils plus juniors et définir les standards d’excellence opérationnelle chez Alan. ⭐️ PROFIL ET COMPÉTENCES ⭐️ - 7 à 10 ans d’expérience dans une scale-up ou un environnement entrepreneurial exigeant. - Maîtrise parfaite du français et un niveau d’anglais avancé. - Capacité à définir une vision et à la traduire en plan d’action concret, en intégrant les dimensions business, expérience client, réglementaire et financière. - Capacité à construire et optimiser des processus garantissant qualité, performance et évolutivité. - Goût pour la création de produits et services à partir de zéro, avec une approche centrée utilisateur et fondée sur les données. - Aisance dans les environnements très ambigus, sans mode opératoire préétabli. - Esprit pratique, rigueur et organisation, avec une capacité à entrer dans le détail. - Capacité à travailler avec des interlocuteurs variés : équipes locales, clients entreprises, professionnels de santé, régulateurs et siège Alan. CE SERAIT UN PLUS - Expérience en assurance santé, mutuelle, structure IPM ou opérations de santé en Afrique de l’Ouest ou dans un autre marché émergent. - Connaissance de la zone réglementaire CIMA ou des marchés de l’assurance au Sénégal et en Côte d’Ivoire. - Maîtrise de SQL pour analyser les données de manière autonome. - Maîtrise de l’IA et de l’automatisation. ⭐️ CE QUE NOUS ATTENDONS AU COURS DES 12 PREMIERS MOIS ⭐️ - Prendre en charge un domaine opérationnel clé : sinistres, facturation, affiliation ou réseau de prestataires, et le rendre significativement plus efficace et évolutif. - Construire un cadre de suivi de la performance et identifier les principales pistes d’amélioration. - Contribuer au lancement des opérations d’Alan dans au moins un nouveau pays, en mettant en place les partenariats locaux et en adaptant notre modèle. - Participer au développement de l’équipe Operations, notamment au recrutement et à l’intégration de nouveaux membres. - Porter la perspective Operations dans la roadmap produit et la stratégie de l’entreprise. 🎁 AVANTAGES - Type de contrat : CDI - Sur site, dans nos bureaux de Dakar ou Abidjan, en collaboration étroite avec une équipe locale passionnée. - Tous les outils nécessaires pour donner le meilleur de vous-même. - Une assurance santé complète via Alan pour vous et votre famille. - Des opportunités d'apprentissage et de formation : une politique RH flexible, des budgets pour les livres et les conférences. 🎯 NOTE IMPORTANTE : NOUS RECRUTONS DES PERSONNES, PAS DES RÔLES Si cette opportunité vous intéresse mais que vous ne cochez pas toutes les cases, nous serions ravis d'échanger avec vous. Tout le monde devrait se sentir libre de postuler ! Rappelez-vous, ceci est un guide, pas une liste exhaustive. Nous serons ravis de recevoir votre candidature. 🔖 Consultez nos pages À propos d’Alan https://alan.com/about et Carrières https://alan.com/careers, ainsi que notre page Medium https://medium.com/alan, notre blog https://blog.alan.com/ et notre page Glassdoor https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm pour en savoir plus. #LI-DNP

Location: Mississauga Workplace: hybrid At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. PointClickCare is searching for a Principal AI Engineer who will lead and design AI systems across multiple SaaS solutions following our AI Design Patterns, defining technical standards and reusable patterns for reasoning, tool use, and coordinated action. This role will be part of a team which drives enterprise-wide AI enablement by defining strategy, evangelizing adoption, and delivering measurable business impact. It identifies and prioritizes high-value AI use cases, builds scalable AI solutions, and creates playbooks and patterns to accelerate implementation. Through innovation hubs and close collaboration with product, engineering, and operations, the team transforms prototypes into production-ready solutions. Additionally, it invests in talent development, equipping teams with the skills and tools to embed AI across the organization and leads governance of AI solutions across the organization.      To succeed as a Principal AI Engineer at PointClickCare, you need to be highly innovative, creative, accountable, collaborative, and passionate. The Principal AI Engineer partners with cross-functional teams to transition prototypes into secure, observable production solutions and establish playbooks, evaluation frameworks, and platform components to accelerate adoption. Additionally, the Principal AI Engineer mentors' teams and ensures alignment with Responsible AI, security, and regulatory requirements.    Responsibilities    - Set the technical vision and reference architecture for agentic AI across applications defining org-wide standards for reasoning loops, tool use/function calling, memory, safety, and interoperability.   - Build and govern reusable platform components—model broker & multi-model routing, orchestration services, evaluation harnesses, prompt/versioning stores, and telemetry—to accelerate adoption across teams.   - Develop and refine advanced prompting strategies for LLMs.    - Drive cross-functional roadmaps and integration standards across  business teams—setting API/versioning contracts, optimizing LLM/agent cost performance, and mentoring engineers to raise the bar.   - Establish and evolve evaluation frameworks for LLMs and agentic systems, including offline and online testing methodologies, safety assessments, quality metrics, and business outcome dashboards. - Be the go-to Subject Matter Expert (SME) and internal AI expert for relevant enterprise applications, senior leadership, vendors, business partners and internal team members while staying ahead of emerging trends and advising on best practices  - Identify, prioritize and execute AI use cases with clear business outcomes  - Be a coach/mentor for other engineers on AI maturity, including performing peer reviews, leading technical knowledge sharing sessions, establishing engineering best practices, approving pull requests and improving the overall quality of the technical solution      Qualifications we are looking for:  Proven leadership shipping agentic AI at scale across multiple products, setting organization wide standards for reasoning loops, tool use/function calling, memory, safety, and interoperability.  Must Have - Expertise & Hands-on experience in Agentic AI Tech stack primarily in Microsoft (Azure AI Foundry, Azure OpenAI, and Azure AI Document Intelligence) and Anthropic (Claude Cowork and Claude Code).  Must Have - Advanced Python & Java expertise in production systems (testing, packaging, performance profiling) and deep experience extending agent frameworks such as Anthropic, LangChain, and Foundry.  RAG/agent data pipeline expertise: document preprocessing (OCR/NER), chunking strategies, embeddings, vector stores, and data quality/versioning—with evaluation of harnesses for quality, cost, and latency  Extensive knowledge and understanding of enabling and maturing AI in a SaaS landscape.  Model serving and cost/perf optimization: experience with model broker patterns, multi-model routing, and serving stacks  Must Have - knowledge of relational databases (e.g. Microsoft SQL Server, PostgreSQL) Experience using system and performance monitoring tools (e.g. AppDynamics, Kibana, OpenTelemetry) BSc/BA in Computer Science or a related degree   Bonus points for: ·       Experience with Docker, Kubernetes and Istio ·       Experience with AWS/Azure cloud services or equivalent ·       Experience with Service Oriented Architecture  ·       On-call experience with production grade systems   #LI-AV1 #LI-Hybrid PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $191,700-213,000 (not overtime eligible) + bonus + benefits. Compensation is assessed individually and aligned to experience, skills, and market context. The posted range reflects typical expectations for this role.

Location: Abidjan, Ivory Coast LA SANTÉ N'ATTEND PAS. Que les symptômes s’aggravent. Qu'il faille 6 mois avant d’obtenir un rendez-vous. Qu'on dépende d’un système de santé englué dans le papier et les processus manuels. Et pourtant, c’est ainsi que fonctionne aujourd’hui la santé en Afrique de l’Ouest. Vous attendez, jusqu’à ne plus pouvoir attendre. Nous existons pour mettre fin à cette attente. Née en 2022 au Sénégal, Tanel est la première assurance santé numérique d’Afrique de l’Ouest francophone. Elle opère au Sénégal et en Côte d’Ivoire. Nous transformons un marché dominé par les processus papier et des acteurs historiques fragmentés. Avec plus de 30 000 membres, un réseau de plus de 1 200 établissements de santé et de plus de 400 pharmacies, ainsi qu’un chiffre d'affaires multiplié par 7 en 2025, nous avons démontré une véritable adéquation entre notre produit et les besoins du marché, dans des pays qui avaient besoin d’une révolution. En 2026, Alan, le leader européen de l’assurance santé axée sur la prévention, avec plus de 950 M€ de CA et + 1 M de membres en France, en Belgique, en Espagne et au Canada, a acquis Tanel afin d’accélérer son expansion sur le continent africain. Ensemble, nous construisons l’assurance santé de référence en Afrique de l’Ouest francophone, avec l’ambition d’atteindre 200 M$ de CA d’ici 2030. Nous réunissons le meilleur des deux mondes : l’expertise de terrain de Tanel, ses relations locales et la confiance qu’elle a su bâtir, ainsi que la plateforme technologique de pointe d’Alan, son expertise actuarielle et son expérience du déploiement dans plusieurs pays. ⭐️ LA FINANCE CHEZ ALAN ⭐️ La Finance chez Alan, c’est l’équipe qui bâtit le socle financier permettant de piloter une assurance santé digitale en pleine croissance, sur des marchés où presque tout reste à construire. Le cœur de nos responsabilités : produire une information financière fiable pour chacune de nos entités, tenir des comptes toujours prêts pour la clôture, et donner à l’entreprise les chiffres sur lesquels elle peut s’appuyer pour décider. Au quotidien, cela signifie tenir la comptabilité, saisir un volume important d’opérations sans jamais rogner sur la qualité, piloter les clôtures et pousser l’automatisation pour aller toujours plus vite. Nous réunissons une diversité de profils : - Des profils qui structurent : définition du modèle de reporting, des normes et des processus financiers, - Des profils qui délivrent : une production comptable et un reporting d’excellence au quotidien, tout en améliorant en continu ce que nous faisons. Nous recherchons des membres d’équipe qui aiment que les comptes soient justes, à jour et bien tenus, et qui voient dans l’automatisation un moyen de faire mieux plutôt qu’une menace. ⭐️ LE RÔLE DE COMPTABLE ⭐️ Nous recherchons un(e) comptable rigoureux(se) et rapide pour tenir la comptabilité au quotidien de nos entités en Afrique de l’Ouest. C’est un poste à fort volume : de nombreuses opérations à saisir, à rapprocher et à classer chaque jour, avec une exigence de qualité constante. Vous travaillerez sous la responsabilité du responsable financier et en lien avec les cabinets externes. En détail, vos missions comprendront : - Tenir la comptabilité au quotidien : saisir les achats, ventes, encaissements et décaissements, gérer un volume élevé d’opérations dans l’outil comptable (Sage, Odoo) en respectant le plan comptable SYSCOHADA. - Rapprocher et contrôler : réaliser les rapprochements bancaires et de trésorerie, lettrer les comptes tiers et suivre les comptes à régulariser pour que les livres restent propres. - Préparer les clôtures : participer aux clôtures mensuelles dans les délais et préparer les pièces et justificatifs demandés par le responsable financier et les cabinets externes. - Suivre les obligations courantes : contribuer à la préparation des déclarations (TVA notamment) et au suivi des paiements, en lien avec le cabinet d’expertise-comptable. - Automatiser et améliorer : repérer les tâches répétitives et proposer des façons de les simplifier — imports, modèles, automatisations — pour saisir plus vite et fiabiliser la donnée. C’est un vrai plus chez nous. Vous ferez partie d’une petite équipe finance où votre régularité et votre sens du détail comptent énormément. ⭐️ UNE OPPORTUNITÉ UNIQUE DE PARTICIPER À QUELQUE CHOSE D'HISTORIQUE ⭐️ En tant que membre de l'équipe Alan, vous serez aux avant-postes d'une véritable révolution de la santé en Afrique de l'Ouest. Vous contribuerez à bâtir la colonne vertébrale opérationnelle d'une entreprise passant de 30 000 à des centaines de milliers de membres, de deux pays à un continent entier. Vous vivrez l'énergie d'une startup rapide, portée par ses fondateurs et en pleine croissance. Ce n'est pas un poste d'opérations ordinaire : vous opérerez sur un marché où tout est à construire, et où votre travail aura un impact direct et visible sur la vie des gens. ⭐️ VOUS ÊTES PEUT-ÊTRE LA BONNE PERSONNE SI… ⭐️ - Vous avez au moins 3 ans d’expérience en comptabilité, idéalement sur un poste à fort volume de saisie. - Vous maîtrisez le plan comptable SYSCOHADA / OHADA et les écritures courantes, ainsi qu’un logiciel comptable (Sage, Odoo ou équivalent). - Vous êtes rapide, rigoureux(se) et fiable : vous produisez du volume sans laisser passer d’erreurs. - Vous êtes à l’aise avec les tableurs (Excel / Google Sheets) et curieux(se) des outils qui font gagner du temps. - Vous êtes autonome, organisé(e) et respectueux(se) des délais. - Vous êtes à l’aise en français ; des notions d’anglais sont un plus. C’est encore mieux si vous avez : - Une expérience en assurance santé, en mutuelle (IPM/mutuelle) ou en cabinet d’expertise-comptable. - Une appétence marquée pour l’automatisation : macros, scripts, imports, ou tout moyen de réduire la saisie manuelle. - Une expérience de la fiscalité locale (TVA) au Sénégal ou en Côte d’Ivoire. 🎁 AVANTAGES - Type de contrat : CDI. - Sur site, dans nos bureaux de Dakar, en collaboration étroite avec une équipe locale passionnée. - Tous les outils nécessaires pour donner le meilleur de vous-même. - Une assurance santé complète via Alan pour vous et votre famille. - Des opportunités d'apprentissage et de formation : une politique flexible, des budgets pour les livres et les conférences. 🎯 NOTE IMPORTANTE : NOUS RECRUTONS DES PERSONNES, PAS DES RÔLES. Si cette opportunité vous enthousiasme mais que vous ne cochez pas toutes les cases, nous serions ravis d'échanger avec vous. Toutes les personnes, y compris celles issues de groupes sous-représentés, devraient se sentir libres de postuler : soit on réussit, soit on apprend. Rappelez-vous, ceci est un guide, pas une liste exhaustive. #LI-DNP

Location: United Kingdom; United States; New York; Poland; London; San Francisco; Canada Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. THE ROLE ElevenLabs is scaling globally at extraordinary speed, growing from 400 to 1,000+ by the end of 2026. We operate across 46+ countries, with a highly distributed workforce spanning researchers, engineers, GTM teams, operators, creatives, and frontier AI specialists. Compensation and total rewards are core to how we attract and retain the best builders in the world. This environment is inherently complex. Different regulatory frameworks. Different talent markets. Different role archetypes. High volatility in frontier AI compensation benchmarks. That complexity is not a constraint, it’s the challenge. We are looking for someone to own and evolve our global compensation and total rewards strategy, designing systems that are competitive in frontier AI markets, internally consistent, globally scalable, and built for long-term sustainability. You will operate as the single point of accountability for compensation architecture across the company, partnering closely with Operations, Legal and Finance. If you’re energized by solving hard global compensation problems, building clarity across diverse markets, and designing systems that scale globally without slowing the company down, this role is for you. KEY RESPONSIBILITIES COMPENSATION STRATEGY & PHILOSOPHY - Own and continuously refine ElevenLabs’ global compensation philosophy. - Ensure pay, equity, and incentives reinforce attraction, retention, and performance. - Balance market competitiveness with internal equity and financial discipline. - Serve as a trusted advisor on complex, high-impact compensation decisions. JOB ARCHITECTURE & LEVELING - Design systems that introduce rigor without slowing the company down. - Evolve our structure intentionally to match our scale: mature enough to support 46+ countries and a diverse set of roles, but not over-engineered or bureaucratic. - Drive clarity and consistency in job architecture, leveling frameworks, and compensation bands globally. EQUITY & LONG-TERM INCENTIVES - Design equity programs that reflect a core ElevenLabs belief: employees should be genuine owners in the company and invested in our long-term ambition. - Own our equity philosophy, structure, and grant strategy. - Partner with Finance and Legal on equity design, refresh cycles, and promotion grants. COMPENSATION CYCLES & GOVERNANCE - Assist annual compensation reviews end-to-end. - Design clear off-cycle governance and decision frameworks. - Build calibration rigor and tooling that scales globally. - Introduce AI-enabled workflows where appropriate to improve speed and consistency. - Act as the final escalation point for leveling and pay consistency decisions. BENEFITS & TOTAL REWARDS - Own global benefits strategy across a distributed workforce. - Balance standardisation with regional relevance. - Ensure benefits are competitive in frontier talent markets while remaining operationally scalable. WHAT WE’RE LOOKING FOR EXPERIENCE - 5+ years in Compensation or Total Rewards, ideally in high-growth technology companies that operate across multiple countries - Ownership of equity programs - Strong track record of building compensation systems that scale - Experience designing and evolving job architectures and leveling systems - Experience operating in fast-scaling, ambiguous environments SKILLS & ATTRIBUTES - First-principles thinker: approach problems without bias - Hands-on builder: comfortable designing systems from scratch - Strong analytical skills: the ability to translate data into clear, strategic recommendations - Comfortable partnering with senior leaders and influencing decisions in complex, fast-moving environments - Excellent communication skills - High standards and high ownership We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Dakar, Senegal Workplace: Hybrid LA SANTÉ N'ATTEND PAS. Que les symptômes s’aggravent. Qu'il faille 6 mois avant d’obtenir un rendez-vous. Qu'on dépende d’un système de santé englué dans le papier et les processus manuels. Et pourtant, c’est ainsi que fonctionne aujourd’hui la santé en Afrique de l’Ouest. Vous attendez, jusqu’à ne plus pouvoir attendre. Nous existons pour mettre fin à cette attente. Née en 2022 au Sénégal, Tanel est la première assurance santé numérique d’Afrique de l’Ouest francophone. Elle opère au Sénégal et en Côte d’Ivoire. Nous transformons un marché dominé par les processus papier et des acteurs historiques fragmentés. Avec plus de 30 000 membres, un réseau de plus de 1 200 établissements de santé et de plus de 400 pharmacies, ainsi qu’un chiffre d'affaires multiplié par 7 en 2025, nous avons démontré une véritable adéquation entre notre produit et les besoins du marché, dans des pays qui avaient besoin d’une révolution. En 2026, Alan, le leader européen de l’assurance santé axée sur la prévention, avec plus de 950 M€ de CA et + 1 M de membres en France, en Belgique, en Espagne et au Canada, a acquis Tanel afin d’accélérer son expansion sur le continent africain. Ensemble, nous construisons l’assurance santé de référence en Afrique de l’Ouest francophone, avec l’ambition d’atteindre 200 M$ de CA d’ici 2030. Nous réunissons le meilleur des deux mondes : l’expertise de terrain de Tanel, ses relations locales et la confiance qu’elle a su bâtir, ainsi que la plateforme technologique de pointe d’Alan, son expertise actuarielle et son expérience du déploiement dans plusieurs pays. ⭐️ LA FINANCE CHEZ ALAN ⭐️ La Finance chez Alan, c’est l’équipe qui bâtit le socle financier permettant de piloter une assurance santé digitale en pleine croissance, sur des marchés où presque tout reste à construire. Le cœur de nos responsabilités : produire une information financière fiable pour chacune de nos entités, tenir des comptes toujours prêts pour la clôture, et donner à l’entreprise les chiffres sur lesquels elle peut s’appuyer pour décider. Au quotidien, cela signifie tenir la comptabilité, saisir un volume important d’opérations sans jamais rogner sur la qualité, piloter les clôtures et pousser l’automatisation pour aller toujours plus vite. Nous réunissons une diversité de profils : - Des profils qui structurent : définition du modèle de reporting, des normes et des processus financiers, - Des profils qui délivrent : une production comptable et un reporting d’excellence au quotidien, tout en améliorant en continu ce que nous faisons. Nous recherchons des membres d’équipe qui aiment que les comptes soient justes, à jour et bien tenus, et qui voient dans l’automatisation un moyen de faire mieux plutôt qu’une menace. ⭐️ LE RÔLE DE COMPTABLE ⭐️ Nous recherchons un(e) comptable rigoureux(se) et rapide pour tenir la comptabilité au quotidien de nos entités en Afrique de l’Ouest. C’est un poste à fort volume : de nombreuses opérations à saisir, à rapprocher et à classer chaque jour, avec une exigence de qualité constante. Vous travaillerez sous la responsabilité du responsable financier et en lien avec les cabinets externes. En détail, vos missions comprendront : - Tenir la comptabilité au quotidien : saisir les achats, ventes, encaissements et décaissements, gérer un volume élevé d’opérations dans l’outil comptable (Sage, Odoo) en respectant le plan comptable SYSCOHADA. - Rapprocher et contrôler : réaliser les rapprochements bancaires et de trésorerie, lettrer les comptes tiers et suivre les comptes à régulariser pour que les livres restent propres. - Préparer les clôtures : participer aux clôtures mensuelles dans les délais et préparer les pièces et justificatifs demandés par le responsable financier et les cabinets externes. - Suivre les obligations courantes : contribuer à la préparation des déclarations (TVA notamment) et au suivi des paiements, en lien avec le cabinet d’expertise-comptable. - Automatiser et améliorer : repérer les tâches répétitives et proposer des façons de les simplifier — imports, modèles, automatisations — pour saisir plus vite et fiabiliser la donnée. C’est un vrai plus chez nous. Vous ferez partie d’une petite équipe finance où votre régularité et votre sens du détail comptent énormément. ⭐️ UNE OPPORTUNITÉ UNIQUE DE PARTICIPER À QUELQUE CHOSE D'HISTORIQUE ⭐️ En tant que membre de l'équipe Alan, vous serez aux avant-postes d'une véritable révolution de la santé en Afrique de l'Ouest. Vous contribuerez à bâtir la colonne vertébrale opérationnelle d'une entreprise passant de 30 000 à des centaines de milliers de membres, de deux pays à un continent entier. Vous vivrez l'énergie d'une startup rapide, portée par ses fondateurs et en pleine croissance. Ce n'est pas un poste d'opérations ordinaire : vous opérerez sur un marché où tout est à construire, et où votre travail aura un impact direct et visible sur la vie des gens. ⭐️ VOUS ÊTES PEUT-ÊTRE LA BONNE PERSONNE SI… ⭐️ - Vous avez au moins 3 ans d’expérience en comptabilité, idéalement sur un poste à fort volume de saisie. - Vous maîtrisez le plan comptable SYSCOHADA / OHADA et les écritures courantes, ainsi qu’un logiciel comptable (Sage, Odoo ou équivalent). - Vous êtes rapide, rigoureux(se) et fiable : vous produisez du volume sans laisser passer d’erreurs. - Vous êtes à l’aise avec les tableurs (Excel / Google Sheets) et curieux(se) des outils qui font gagner du temps. - Vous êtes autonome, organisé(e) et respectueux(se) des délais. - Vous êtes à l’aise en français ; des notions d’anglais sont un plus. C’est encore mieux si vous avez : - Une expérience en assurance santé, en mutuelle (IPM/mutuelle) ou en cabinet d’expertise-comptable. - Une appétence marquée pour l’automatisation : macros, scripts, imports, ou tout moyen de réduire la saisie manuelle. - Une expérience de la fiscalité locale (TVA) au Sénégal ou en Côte d’Ivoire. 🎁 AVANTAGES - Type de contrat : CDI. - Sur site, dans nos bureaux de Dakar, en collaboration étroite avec une équipe locale passionnée. - Tous les outils nécessaires pour donner le meilleur de vous-même. - Une assurance santé complète via Alan pour vous et votre famille. - Des opportunités d'apprentissage et de formation : une politique flexible, des budgets pour les livres et les conférences. 🎯 NOTE IMPORTANTE : NOUS RECRUTONS DES PERSONNES, PAS DES RÔLES. Si cette opportunité vous enthousiasme mais que vous ne cochez pas toutes les cases, nous serions ravis d'échanger avec vous. Toutes les personnes, y compris celles issues de groupes sous-représentés, devraient se sentir libres de postuler : soit on réussit, soit on apprend. Rappelez-vous, ceci est un guide, pas une liste exhaustive. #LI-DNP

Location: Dakar, Senegal Workplace: Hybrid LA SANTÉ N'ATTEND PAS. Que les symptômes s’aggravent. Qu'il faille 6 mois avant d’obtenir un rendez-vous. Qu'on dépende d’un système de santé englué dans le papier et les processus manuels. Et pourtant, c’est ainsi que fonctionne aujourd’hui la santé en Afrique de l’Ouest. Vous attendez, jusqu’à ne plus pouvoir attendre. Nous existons pour mettre fin à cette attente. Née en 2022 au Sénégal, Tanel est la première assurance santé numérique d’Afrique de l’Ouest francophone. Elle opère au Sénégal et en Côte d’Ivoire. Nous transformons un marché dominé par les processus papier et des acteurs historiques fragmentés. Avec plus de 30 000 membres, un réseau de plus de 1 200 établissements de santé et de plus de 400 pharmacies, ainsi qu’un chiffre d'affaires multiplié par 7 en 2025, nous avons démontré une véritable adéquation entre notre produit et les besoins du marché, dans des pays qui avaient besoin d’une révolution. En 2026, Alan, le leader européen de l’assurance santé axée sur la prévention, avec plus de 950 M€ de CA et + 1 M de membres en France, en Belgique, en Espagne et au Canada, a acquis Tanel afin d’accélérer son expansion sur le continent africain. Ensemble, nous construisons l’assurance santé de référence en Afrique de l’Ouest francophone, avec l’ambition d’atteindre 200 M$ de CA d’ici 2030. Nous réunissons le meilleur des deux mondes : l’expertise de terrain de Tanel, ses relations locales et la confiance qu’elle a su bâtir, ainsi que la plateforme technologique de pointe d’Alan, son expertise actuarielle et son expérience du déploiement dans plusieurs pays. ⭐️ LA FINANCE CHEZ ALAN ⭐️ La Finance chez Alan, c’est l’équipe qui bâtit le socle financier permettant de piloter une assurance santé digitale en pleine croissance, sur des marchés où presque tout reste à construire. Le cœur de nos responsabilités : produire une information financière fiable pour chacune de nos entités, tenir des comptes toujours prêts pour la clôture, et donner à l’entreprise les chiffres sur lesquels elle peut s’appuyer pour décider. Au quotidien, cela signifie tenir la comptabilité, piloter les clôtures, coordonner les cabinets externes, suivre la trésorerie et pousser l’automatisation dans un contexte multi-pays et multi-devises. Nous réunissons une diversité de profils : - Des profils qui structurent : définition du modèle de reporting, des normes et des processus financiers, - Des profils qui délivrent : une production comptable et un reporting d’excellence au quotidien, tout en améliorant en continu ce que nous faisons. Nous recherchons des membres d’équipe prêts à instaurer des standards financiers de classe mondiale sur des marchés qui les méritent, et à en faire un véritable avantage. ⭐️ LE RÔLE DE DIRECTEUR FINANCIER ⭐️ Nous recherchons un(e) responsable financier(ère) expérimenté(e) et opérationnel(le) pour porter l’ensemble de la fonction finance de nos activités en Afrique de l’Ouest. Vous serez le point unique de responsabilité sur la façon dont ce périmètre est piloté et reporté. Basé(e) à Dakar, vous ferez le lien entre les équipes locales, les cabinets externes et la maison-mère. En détail, vos missions comprendront : - Piloter le reporting de l’ensemble du périmètre : produire chaque mois le compte de résultat, le bilan et la situation de trésorerie de chaque entité et les intégrer proprement dans le reporting mensuel global. - Coordonner les comptables et les cabinets : animer une équipe de comptables et la relation avec les cabinets d’expertise-comptable externes de chaque entité — fixer le calendrier de clôture, revoir leurs livrables et tenir le niveau de qualité. - Piloter la clôture et les contrôles : assurer une clôture mensuelle fiable sur l’ensemble des entités et des devises (FCFA et USD), porter les rapprochements et mettre en place les contrôles nécessaires à mesure que l’activité se rapproche de comptes prêts pour l’audit. - Assurer le lien avec la maison-mère : être l’interlocuteur(rice) finance du groupe — traduire les réalités locales en standards de reporting, répondre aux demandes de données et soutenir la consolidation. - Améliorer, automatiser et faire grandir l’équipe : challenger et fluidifier les processus financiers pour réduire le travail manuel et accélérer le reporting, et participer au recrutement, à l’onboarding et à la montée en compétences de l’équipe finance locale. Vous travaillerez en grande autonomie, en collaboration étroite avec les équipes centrales Finance, Data et Trésorerie. ⭐️ UNE OPPORTUNITÉ UNIQUE DE PARTICIPER À QUELQUE CHOSE D'HISTORIQUE ⭐️ En tant que membre de l'équipe Alan, vous serez aux avant-postes d'une véritable révolution de la santé en Afrique de l'Ouest. Vous contribuerez à bâtir la colonne vertébrale opérationnelle d'une entreprise passant de 30 000 à des centaines de milliers de membres, de deux pays à un continent entier. Vous vivrez l'énergie d'une startup rapide, portée par ses fondateurs et en pleine croissance. Ce n'est pas un poste d'opérations ordinaire : vous opérerez sur un marché où tout est à construire, et où votre travail aura un impact direct et visible sur la vie des gens. ⭐️ VOUS ÊTES PEUT-ÊTRE LA BONNE PERSONNE SI… ⭐️ - Vous avez plus de 6 ans d’expérience en comptabilité/finance, avec une réelle responsabilité dans une clôture multi-entités. - Vous maîtrisez les normes SYSCOHADA / OHADA et la fiscalité locale (TVA, IS/BIC). - Vous avez fait vos preuves dans le management de comptables et de cabinets externes, la définition de standards et la tenue d’un calendrier de production, vous faites fonctionner un dispositif financier distribué dans les délais. - Vous êtes rigoureux(se), autonome, proactif(ve) et orienté(e) solution. - Vous êtes un(e) excellent(e) communicant(e), à l’aise pour faire le pont entre des équipes locales et des interlocuteurs internationaux. - Vous êtes parfaitement à l’aise en français et en anglais (langue de travail du groupe). C’est encore mieux si vous avez : - Une expérience en assurance santé, en mutuelle (IPM/mutuelle) ou dans un environnement de gestion pour compte de tiers (TPA). - Une bonne connaissance de l’environnement réglementaire au Sénégal ou en Côte d’Ivoire ; une expérience de consolidation (US GAAP ou IFRS/normes françaises) est un plus. - Des compétences en data et en automatisation pour fiabiliser et accélérer le reporting. 🎁 AVANTAGES - Type de contrat : CDI. - Sur site, dans nos bureaux de Dakar, en collaboration étroite avec une équipe locale passionnée. - Tous les outils nécessaires pour donner le meilleur de vous-même. - Une assurance santé complète via Alan pour vous et votre famille. - Des opportunités d'apprentissage et de formation : une politique flexible, des budgets pour les livres et les conférences. 🎯 NOTE IMPORTANTE : NOUS RECRUTONS DES PERSONNES, PAS DES RÔLES. Si cette opportunité vous enthousiasme mais que vous ne cochez pas toutes les cases, nous serions ravis d'échanger avec vous. Toutes les personnes, y compris celles issues de groupes sous-représentés, devraient se sentir libres de postuler : soit on réussit, soit on apprend. Rappelez-vous, ceci est un guide, pas une liste exhaustive. #LI-DNP

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role The Pricing Strategy team owns the end-to-end pricing, packaging, and commercialization strategy across GitLab's product portfolio, from Premium and Ultimate tiers to GitLab Duo and our expanding artificial intelligence (AI) capabilities. As a Staff-level pricing and commercialization expert, you'll design, scale, and drive GitLab's enterprise monetization and commercial buying programs as an individual contributor at the top of our individual contributor track. You'll serve as the architect of our Enterprise Agreements, cloud marketplace and channel pricing structures, and competitive commercial programs, partnering across Product, go-to-market (GTM), Finance, Sales, Renewals, Product Marketing, Partners, and Deal Desk to turn pricing decisions into scalable programs that work for customers and the field. What you'll do Drive competitive pricing programs and tactical deal plays, including promotions, competitive replacement offers, and deal support, that help the field win and displace competitors in the DevSecOps and AI tooling market. Own list-to-net price realization strategy across products, geographic regions, GTM segments, and routes to market. Partner with Product Management, Product Marketing, and GTM leaders to shape new packaging and pricing proposals, evaluate monetization models as GitLab's AI and platform capabilities evolve, and bring data-backed recommendations to cross-functional and executive stakeholders. Act as the go-to expert for pricing enablement by building training, playbooks, and battlecards that give the field confidence in pricing conversations and help them explain commercial value. Put commercial programs into practice in partnership with Deal Desk, Revenue Operations, and Data teams, staying hands-on with execution as well as strategy. Define, launch, and scale Enterprise Agreements and marketed bundling strategies that simplify transactions, encourage multi-product and GitLab Duo adoption, and maximize customer lifetime value. Define channel and marketplace pricing strategy, including tiering, discounting frameworks, and margin structures, across resellers, global systems integrators, independent software vendors, and cloud marketplaces such as Amazon Web Services, Google Cloud Platform, and Microsoft Azure. Document decisions and frameworks in the GitLab handbook and default to asynchronous, written communication as part of GitLab's all-remote, globally distributed team. What you'll bring Extensive experience across strategy consulting, pricing, strategic finance, or corporate or deal strategy, ideally at a software as a service or enterprise software company. Deep experience in monetization or pricing strategy, including direct ownership of pricing waterfalls, enterprise buying programs such as Enterprise License Agreements or Enterprise Agreements, or channel and marketplace pricing models. A track record of operating as a go-to expert without formal authority. Other teams bring you difficult pricing questions, and your recommendations carry weight with senior stakeholders because of the thinking and evidence behind them. Hands-on work with AI agents and automations that real teams used in production A bias toward iteration and shipping. You're comfortable making a strategic call, documenting the reasoning, and adjusting as new data comes in instead of waiting for perfect information. Strong written communication skills and the ability to work independently in an asynchronous, all-remote environment while driving cross-functional agreement. Experience partnering with and influencing senior stakeholders across Product, Sales, and Finance, including vice president and senior vice president levels, as an individual contributor. About the team The Pricing Strategy team shapes how GitLab packages, prices, and commercializes its product portfolio. The team works across Product, GTM, Finance, Partners, Deal Desk, Renewals, and Data to create pricing frameworks and buying programs that can scale. In this role, you'll help connect product and monetization strategy with the practical programs used by customers, partners, and the field. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $139,200 — $235,200 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: CAN: Vancouver (333 Seymour St) Workplace: Hybrid The role / impact As a Lead Engineer within the Internal AI Accelerator Squad, you will be at the forefront of Xero’s transformation into an AI-native company. You will act as a forward-deployed engineer, embedding yourself within various internal business teams to co-design and operationalise agentic AI workflows that remove manual toil and fundamentally reshape how our people work end-to-end. Your impact extends beyond the code; you will lead the delivery of high-stakes AI agents from discovery to production, while acting as a technical partner and evangelist. By defining the patterns, guardrails, and tooling for intelligent automation, you will create the blueprint that enables the rest of Xero to harness the power of AI safely and effectively. The team / how they connect You will join a dedicated, high-velocity squad focused on boosting the adoption of agentic AI and intelligent automation across the global business. The team connects through a shared mission of rapid experimentation and "vibe-coding," working closely with product owners and SMEs to turn complex, messy workflows into elegant, automated solutions. The team is currently working on / Initially, you will focus on - Designing and iterating on AI agents and workflow orchestrations using tools like Claude, Gemini, and MCP. - Integrating AI systems with core enterprise platforms including Salesforce, Workday, Slack, and NetSuite. - Developing reusable automation patterns and shared templates to be used by the business - Building evaluation and monitoring frameworks to measure performance and ensure the safety of AI-native workflows. Where and how you can work At Xero, we embrace a hybrid way of working that prioritises both flexibility and meaningful connection. You will have the autonomy to work from home, supported by regular boost days in our modern office spaces designed to foster collaboration, brainstorming, and team bonding. Here are some of the things we are looking for - You bring a wealth of experience in building and operating applications or automations within production environments, particularly involving APIs and cloud infrastructure. - Your background includes hands-on delivery of AI-driven solutions such as agents, copilots, or RAG systems using LLMs like Claude or Gemini. - You possess proficiency in programming languages such as Python or TypeScript and feel comfortable navigating SDKs and webhooks. - A systems-thinking approach is part of your toolkit, allowing you to design agents with security, auditability, and controlled blast radius at the forefront. - You have a track record of partnering with non-technical stakeholders to translate business pain points into technical solution designs. - You are a natural coach who enjoys uplifting the AI fluency of those around you through pairing, workshops, and clear communication. Compensation Philosophy At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheque. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits. The base salary range for this role in Canada is $240,000 - $260,000 CAD. Please note that this range represents base salary only. We believe in rewarding our people for their total contribution, which is why we look at compensation through a holistic lens. In addition to base pay, your total package may include: - Variable Pay: Eligibility commissions or equity based on role and performance. - Comprehensive Benefits: World-class health, wellness, and retirement programs. - Xero Perks: Inside Xero https://careers.xero.com/inside-xero/benefits-wellbeing/ Explore our full suite of benefits, from wellbeing initiatives to professional development. Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role

Location: Spain; Portugal About Huzzle At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor Job Summary We are seeking a high-energy, multilingual Sales Development Representative to act as the engine of our growth within the fast-paced media landscape. In this role, you will be the first point of contact for potential partners, leveraging your linguistic skills to open doors across diverse markets. If you are a proactive communicator who thrives on hitting targets and wants to shape the future of media sales, this is the perfect opportunity to accelerate your career. Key Responsibilities Execute high-volume outbound prospecting, maintaining an average of 50 calls per day to key decision-makers. Qualify leads and generate a minimum of 10 high-quality outbound opportunities per month. Manage and track all sales activity, pipeline health, and lead status within Salesforce. Craft compelling outreach strategies to engage prospects across the US and international markets. Collaborate closely with Account Executives to ensure a seamless handoff of qualified prospects. Requirements Fluency in English, Spanish/Portuguese is required to support our global outreach efforts. Proven experience in a sales development or lead generation role. Ability to work US business hours to align with our core market activity. Proficiency with Salesforce CRM for lead management and reporting. Exceptional verbal and written communication skills with a "hunter" mentality. Resilience and the ability to handle high-volume cold calling and outreach. Prior experience or foundational knowledge within the Media or Advertising industry. Benefits 💰 Competitive base salary and commission structure 🌎 Fully remote work environment 🚀 Career growth opportunities into closing roles 📈 Long-term stability in a thriving industry 🎯 Performance-based incentives and bonuses 💻 Modern tech stack and sales enablement support

Location: United States; New Jersey; Boston; Canada; New York; Washington, DC; Ottawa; Toronto; Montreal Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! ABOUT NORTH: North https://cohere.com/north is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications. WHY THIS ROLE? This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors such as finance, healthcare, and telecommunications. We’re looking for Software Engineers with Applied AI experience who can own the design, build, and deployment of agentic workflows powered by Large Language Models (LLMs), from early prototypes to production-grade AI agents, to deliver concrete business value in enterprise workflows. You’ll work closely with customers on real-world business problems, often building first-of-their-kind agent workflows that integrate LLMs with tools, APIs, and data sources. While our pace is startup-fast, the bar is enterprise-high: agents must be reliable, observable, safe, and auditable from day one. Note: between 20 - 40% travel anticipated. IN THIS ROLE, YOU WILL: - Work closely with our enterprise customers to translate high-value, ambiguous business problems into well-framed agentic workflows with clear success criteria and evaluation methodologies - Lead the design, build, and delivery of LLM-powered agents that reason, plan, and act across tools, APIs, and sensitive enterprise data sources, with enterprise-grade reliability and performance - Build and ship features for North, our AI workspace platform, working across the full product lifecycle from conceptualization through production - Take ownership of scoping and shaping use cases end-to-end, flexing into whatever technical area the problem demands (including frontend) to drive the most effective solution - Contribute to shared frameworks and patterns that enable consistent, high-quality delivery across customers and teams - Drive clarity in ambiguous situations, build alignment, and raise engineering quality across the organization - Travel up to 20–40% to work on-site with customers and partners YOU MAY BE A GOOD FIT IF: - You have hands-on experience building and deploying production-grade software in Python; you write clean, testable, observable, scalable code - You've built and deployed highly performant RAG and agentic applications, including agents that plan and execute multi-step tasks using patterns like ReAct or Plan-and-Execute - You're deeply familiar with the LLM stack: frontier models, vector databases, and orchestration frameworks - You have a proven ability to build robust evaluation frameworks, moving well beyond trial and error, to measure agent accuracy, safety, and latency - You’re experienced working directly with customers and can lead technical discussions with enterprise stakeholders, translating ambiguous business needs into concrete technical specs - You have experience owning the full scope of a use case end-to-end - You thrive in fast-paced and ambiguous environments and can execute well even when priorities are shifting IT'S A BONUS IF YOU HAVE: - Experience setting architectural standards for AI and agentic systems across distributed teams - Experience flexing into unfamiliar technical areas, such as frontend, when the problem calls for it - Exposure to regulated or sensitive industry environments (finance, healthcare, telecoms) - Experience with enterprise security, compliance, or auditability requirements for AI systems FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Canada; United States Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! We're looking for an Engineering Manager to lead our Deployment Engineering team. This isn't a typical management role — we need someone who leads from the front, gets their hands dirty, and drives impact. You'll manage a team of Forward Deployed Engineers who are on the front lines of deploying Cohere's North platform into customer environments. You should be ready to be a force to be reckoned with. Location: North America (remote-first) WHAT YOU'LL DO - Lead and mentor a team of Forward Deployed Engineers - Drive end-to-end deployment of North in private cloud and on-premises environments - Take ownership of customer success from technical implementation through delivery - Collaborate closely with Product, Engineering, and Sales to shape how we deliver AI to enterprises - Mentor your team on cloud infrastructure, Kubernetes, and enterprise-grade deployments - Optimize performance for OpenSearch, databases, and other K8s services - Define scaling guidelines for GPU and CPU compute resources - Build processes & technology that scales — we're growing fast. WHAT WE'RE LOOKING FOR - 5+ years of experience in software engineering with demonstrated leadership - Hands-on experience deploying enterprise software at scale - Strong expertise in cloud infrastructure (Azure, AWS, GCP) - Experience with Kubernetes, Helm, and CI/CD pipelines - High agency — you don't wait for permission to solve problems - A doer mentality — you dig in and get stuff done - Experience managing engineers in a fast-paced, high-growth environment - Excellent communication skills in English. NICE TO HAVE'S - Fluency in additional European languages - Experience with AI/ML infrastructure - Background in enterprise security and compliance. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As our Manager, Security Incident Response, you are at the center of how 1Password handles the moments that matter most. You will build and lead a team of builders: responders who don't just work incidents, but engineer the automation, tooling, and systems that make response faster and more scalable over time. You will guide program maturity, scale the team's capabilities through AI-assisted tooling, reinforce operational excellence, and step in as incident manager during complex, high-severity events. Success in this role blends strong people leadership with technical depth and sound judgment. As part of the Security leadership team, you will shape response strategy, build effective cross-functional partnerships, and help protect a product trusted by millions. This role reports to the Senior Manager, Threat Operations. How we’re using AI today Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers. This is a remote opportunity within Canada and the US. What we're looking for: • 5+ years in security incident response, with 2+ years as a people manager or technical leader supporting career development and performance management. • Experience building or scaling incident response automation, tooling, or AI-assisted workflows (triage, enrichment, investigation), with sound judgment about where automation should and shouldn’t make decisions. • Experience setting clear expectations, defining ownership, delegating work, and measuring outcomes. • Experience managing high-pressure security incidents with clarity, structure, and calm. • Strong understanding of cloud-native, SaaS, and identity-driven attack techniques and how to respond to them. • Strong communication skills, including the ability to explain complex findings, tradeoffs, and recommendations to technical and non-technical audiences. • Experience breaking down strategic initiatives into projects, coordinating team sprints, and managing work across competing priorities. • Passion for fostering psychological safety and stability in stressful environments. Who you are: • A people-first leader who prioritizes team development, psychological safety, and performance. • A builder at heart, someone who thinks in systems and automation, not just case queues, and hires and develops engineers with that same instinct. • Proactive in identifying gaps, inefficiencies, or operational risks and bringing forward actionable solutions, including where AI or automation can close them. • Effective at driving alignment across teams with differing priorities and perspectives. • Calm and decisive during high-pressure situations, with the judgment to prioritize effectively and make difficult tradeoffs. • A clear and transparent communicator who can align teams with differing priorities, surface tradeoffs, and advocate for sound security decisions. • Motivated by protecting people, data, and the business. What you can expect: • Build, lead, and develop a team of incident responders and security builders, setting clear expectations, creating meaningful ownership, and supporting growth. • Delegate effectively based on team strengths, development goals, capacity, and operational needs while maintaining accountability for outcomes. • Define and drive the security incident response roadmap and strategic priorities, including maturing agentic incident response, structured threat hunting, and insider risk investigations as sustained, scaled capabilities rather than one-time builds. • Balance competing priorities across incident response, strategic initiatives, and team development; make tradeoffs clear and push back when timelines, approaches, or requests create unnecessary risk or unsustainable workload. • Scale team capacity through AI-assisted tooling and automation, maintaining appropriate controls around human judgment, approval, auditability, and rollback. • Oversee detection, triage, containment, remediation, and post-incident learning, serving as an escalation point and incident manager for complex or high-severity events. • Partner with Detection Engineering, Cyber Threat Intelligence, Red Team and other teams to improve cross-functional processes and close detection or response gaps identified through investigations. • Evolve playbooks, training, tabletop exercises, metrics, and reporting to strengthen operational readiness and program maturity. • Participate in the on-call rotation, serving as the leadership escalation or incident manager during major or complex incidents. • Track and report on incident trends, operational metrics, and program maturity, including the impact of automation and AI tooling on response time and coverage. USA-based roles only: The annual base salary for this role is between $192,000 USD and $278,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $171,000 CAD and $248,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Ottawa; Canada Workplace: Hybrid WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! ABOUT NORTH: North https://cohere.com/north is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications. WHY THIS ROLE? Cohere’s team partners with Canadian public sector organisations to unlock transformative value through secure, ethical deployment of Generative AI (GenAI) solutions. We work collaboratively to address complex societal challenges while maintaining the highest standards of data security and compliance. You will work directly with public sector customers to quickly understand their greatest problems and design and implement solutions using Cohere's stack. This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors. We are seeking engineers with diverse skill sets, including backend, infrastructure, agent development, and deployments, who deeply care about customers and want to work at the cutting edge of Agentic AI. Location: Ottawa, 20-40% travel anticipated. Security Clearance: Active Top Secret clearance strongly preferred; candidates eligible and willing to obtain clearance will also be considered. If you are ineligible for clearance there are other positions on our careers site that do not have this requirement. More information about Canadian Security Clearance can be found here https://www.canada.ca/en/public-services-procurement/services/industrial-security/security-requirements-contracting/personnel-security-screening/processes/security-clearance-request.html. In this role, you will: - Lead end-to-end deployment of North in private cloud and on-premises environments, including planning, configuration, testing, and rollout. - Partner with enterprise IT teams to assess infrastructure, security requirements, and data management practices. - Experiment at a high velocity and with a high level of quality to engage our customers and ultimately deliver solutions that exceed their expectations - Design and implement deployment strategies tailored to client needs, ensuring compliance with data privacy and security standards. - Troubleshoot and resolve deployment-related technical issues, providing timely solutions to minimize downtime. You may be a good fit if: - You have experience with and enjoy working directly with customers - You have experience deploying enterprise software in private/hybrid cloud environments - You have proven experience administering production Kubernetes clusters and expertise with Helm - Familiarity with DevOps practices, CI/CD pipelines, and tools like Git for version control - You have strong expertise in cloud infrastructure (Azure, AWS, GCP), networking, and virtualization - You excel in fast-paced environments and can execute while priorities and objectives are a moving target - Familiarity with Canadian public sector security and compliance requirements (e.g., data sovereignty, access controls). FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Ottawa; Canada; Vancouver; Toronto Workplace: Hybrid WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! ABOUT NORTH: North https://cohere.com/north is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications. WHY THIS ROLE? Cohere’s team partners with Canadian public sector organisations to unlock transformative value through secure, ethical deployment of Generative AI (GenAI) solutions. We work collaboratively to address complex societal challenges while maintaining the highest standards of data security and compliance. You will work directly with public sector customers to quickly understand their greatest problems and design and implement solutions using Cohere's stack. This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors. We are seeking engineers with diverse skill sets, including backend, infrastructure, agent development, and deployments, who deeply care about customers and want to work at the cutting edge of Agentic AI. Location: Ottawa (proximity to government customers), 20-40% travel anticipated. Security Clearance: Eligibility for Active Top Secret clearance is needed for this position, candidates eligible and willing to obtain clearance will also be considered. More information about Canadian Security Clearance can be found here https://www.canada.ca/en/public-services-procurement/services/industrial-security/security-requirements-contracting/personnel-security-screening/processes/security-clearance-request.html. In this role, you will: - Build and ship features for North, our AI workspace platform - Develop autonomous agents that talk to sensitive enterprise data - Experiment at a high velocity and with a high level of quality to engage our customers and ultimately deliver solutions that exceed their expectations - Work across the entire product lifecycle from conceptualization through production - Lead end-to-end deployment of North in private cloud and on-premises environments, including planning, configuration, testing, and rollout You may be a good fit if: - You have experience with and enjoy working directly with customers - You have shipped (lots of) Python in production - You have built and deployed highly performant client-side or server-side RAG/agentic applications - You have strong coding abilities and are comfortable working across the stack. You’re able to read and understand, and even fix issues outside of the main code base - You excel in fast-paced environments and can execute while priorities and objectives are a moving target FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.