Location: Porto, Portugal
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
As a Mid-Market Customer Success Manager (CSM) at TeamViewer, you will act as a trusted advisor to a portfolio of mid-sized customers, ensuring they achieve measurable business value from our solutions.
You will manage a larger, dynamic portfolio of customers, focusing on driving adoption, retention, and scalable customer engagement. By combining strong relationship management with data-driven insights, you will play a key role in securing long-term customer success and identifying growth opportunities.
Customer Relationship & Engagement
Manage a portfolio of mid-market customers across multiple industries and regions
Build trusted relationships with key stakeholders and act as the primary post-sales contact
Drive structured engagement through regular touchpoints, lifecycle outreach, and business reviews
Establish yourself as a strategic partner while maintaining scalability across your customer base
Adoption & Value Realization
Ensure successful onboarding and enablement of customers
Drive product adoption and help customers maximize the value of TeamViewer solutions
Guide customers in translating use cases into measurable business outcomes
Support customers in realizing ROI and achieving their defined success criteria
Customer Health & Risk Management
Monitor customer health, engagement, and usage metrics to proactively identify risks
Develop and execute mitigation plans to prevent churn and improve retention
Maintain clear visibility on renewal status, customer sentiment, and success plan progress
Commercial Awareness & Growth
Identify upsell and cross-sell opportunities within your portfolio
Collaborate closely with Sales and Account Managers to drive account expansion
Contribute to predictable renewals and overall net revenue retention
Internal Collaboration & Voice of the Customer
Act as the voice of the customer internally by sharing insights with Product,
Marketing, and Engineering
Coordinate cross-functional teams (Sales, Support, Solutions Engineering) to resolve customer needs
Contribute to improving customer success processes and scalable engagement models
Requirements
2–5 years of experience in Customer Success, Account Management, or a similar customer-facing role (preferably in SaaS/software)
Fluency in both English and French
Proven ability to manage multiple customers simultaneously in a structured and scalable way
Strong communication, presentation, and stakeholder management skills
Ability to understand technical concepts and translate them into customer value
Comfortable using CRM and customer success tools
Experience in driving customer adoption, retention, and satisfaction
Highly organized with strong prioritization and problem-solving capabilities
Data-driven mindset with experience analyzing customer health and usage metrics
Experience working cross-functionally in an international environment
What we offer
Onsite Onboarding
in our HQ office for an optimal start
Great compensation and benefits packages
including company achievement bonus or sales bonus and regular salary reviews
Premiums for the private pension plan (
BAV
) up to the maximum amount are topped up by TeamViewer
Public transport friendly
offices
Option to
lease an e-bike
(Germany only)
Special terms
for local gyms
Access to
Corporate Benefits platform
with many
discounts
Regular
Team events
and company-wide celebrations
Open door policy
, no dress code rules, frequent all Hands and Leadership Lunches
Hybrid
and
Flexible
work time
Work From Abroad Program
allowing up to 40 days of work outside your contracting country
We celebrate
diversity
as one of core values, join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: San Francisco
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Customer Success Manager you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at both law firms and in-house teams. This position is pivotal in ensuring our clients not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes and workflows. This individual will also have a chance to design and deploy scalable 1:many solutions that will impact how we serve our broad mid-market customer base in a highly efficient manner at scale.
WHAT YOU'LL DO
- Strategic Implementation: Lead the integration of Harvey into client workflows, ensuring seamless adoption and optimal use of our AI solutions.
- Training & Enablement: Evangelize the power of LLMs as you meet with and enable end users to adopt Harvey on a daily-basis as it becomes a “must have” product.
- Client Relationship Management: Serve as the primary contact for 40+ mid-market clients with a prescriptive and consultative approach and delivering a superior customer experience.
- Process Creation: Drive scalability in the way we operate through documentation, designing playbooks, self-help materials, email cadences, and automation to ensure we drive efficiency in our long term mid-market strategy.
- Success Metrics Management: Utilize adoption rates, benchmarks, and other key metrics to drive strategies ensuring client satisfaction and high ROI.
- Advocacy and Engagement: Encourage user and stakeholder engagement, transforming them into Harvey advocates within their organizations.
- Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensuring readiness for renewal and expansion opportunities.
- Feedback Loop: Relay client insights back to our internal teams, aiding in the continuous improvement of our product and services.
WHAT YOU HAVE
- Experienced professionals from legal firms or SaaS organizations, with direct experience managing a high volume of client cases and/or customers.
- Individuals with excellent communication and strategic planning skills, capable of influencing stakeholders at various levels.
- Results driven candidates who are able to ruthlessly prioritize competing tasks and demanding customers seamlessly.
- Team players described as empathetic, committed, structured, motivated, and collaborative with a team-first mentality.
- Experience with Salesforce and Catalyst, are preferred, but not required.
WHAT WE OFFER
- A chance to be at the forefront of AI technology and innovation, directly impacting how our clients' businesses operate and thrive.
- An opportunity to contribute to the growth and direction of our Customer Success program, building out best-in-class playbooks and processes.
- A collaborative work environment that promotes growth, learning, and development.
COMPENSATION RANGE
$125,000 - $145,000 OTE
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-JL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Dublin, Ireland
Are you a health or performance professional thinking about a career change? Are you passionate about how technology can help progress your profession?
If you have experience working in a clinical or high-performance setting and are a physiotherapist or an athletic trainer a role as a Client Success Manager at VALD could be the change you need!
About the VALD Client Success
Team
Our Client Success team is dedicated to assisting clients in implementing and embedding VALD technology. It all starts with seamless onboarding for new clients, which ensures they have all the tools they need to start using VALD products successfully. The Client Success team continues to support the client throughout their journey with VALD.
We are looking for someone to join our team in Dublin.
What you will do
As a Client Success Manager at VALD, you will work directly with an assigned portfolio of clients as the VALD subject matter expert and strive for the highest level of client satisfaction in the delivery of services. On a day-to-day basis, you will:
Manage client onboarding, ensuring clients are fully supported to implement VALD systems successfully.
Build strong relationships with clients through online methods and occasionally face-to-face.
Identify client support needs and opportunities for growth.
Online client presentations using Microsoft Teams.
Regular activity tracking and reporting, using SaaS applications – HubSpot, Microsoft Suite, Email.
Manage multiple assignments and support requests simultaneously while working independently or with other team members.
Critical requirements for this role:
You must have used VALD Technology in your current or previous role.
The ability to understand and share the client’s perspective and challenges.
Excellent grammar, spelling, and proofreading skills.
Demonstrated ability to build positive relationships quickly.
The ability to think outside of the box to find appropriate solutions.
Adaptable and willing to learn new skills and processes.
Become an expert on VALD systems.
Is this you?
We are looking for a physiotherapist, exercise physiologist or sports scientist looking to make a change or, quite simply, a go-getter who is excellent with people—someone with a can-do attitude and who is interested in technology and helping clients implement systems and solutions.
You will be a self-starter who is comfortable supporting and educating our amazing clients. You’ll need great organizational and communication skills, as you'll work with many internal and external stakeholders. Ideally, you have:
Empathy
Excellent communication skills – both verbal and written.
Demonstrated ability to build positive relationships quickly.
Attention to detail and a commitment to quality control.
Strong critical thinking, analytical, and strategic problem-solving skills.
Adaptable and willing to learn new skills and processes.
Highly organized with practical time management skills.
Prior experience using VALD systems.
It’s not expected that any single candidate would check every box here. Research shows that while men and women share similarities in how they look for jobs, women may hold back if they don’t meet 100% of the criteria, while men usually apply after completing about 60%.
If you meet just some of the requirements but not all, we encourage you to submit your application!
We strongly encourage you to apply if you’re at all interested. Show us how your experience could improve our team and widen our perspective. Our selection process includes assessing the requirements of the role vs the individual and how well we think they will work in the VALD team.
Why VALD?
VALD
is the world leader in musculoskeletal technology, providing innovative human-measurement technology to over 10,000 organizations around the world including some of the world's most elite sporting teams, universities and Defense departments. If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD products.
Eight years on from its humble beginnings around a share-house dining room table in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 30 countries, with four offices across Australia, the UK and USA. Named in LinkedIn's
Top 25 Startups for 2022 in Australia
, VALD's best asset is not our technology but our people and culture. We have a range of benefits we offer to our team, such as:
Industry-leading compensation
The opportunity to work in a company that is redefining allied healthcare.
Learn from a range of high-performing individuals and teams across various disciplines.
Be part of a down-to-earth, inclusive and vibrant team.
Regular travel opportunities to get the entire VALD team together for your ongoing development.
The latest equipment and remote setup to perform at your best.
Diversity & Inclusion Commitment
VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background, and sexual orientation. We welcome applications from people from all backgrounds.
Successful applicants will be subject to background checks (including identity and criminal record checks). It will be a condition of employment that the background checks return acceptable results.
Location: Tbilisi, Georgia
We are looking for an experienced
SMM Manager
with a strong background in
real estate marketing
to join our team in Tbilisi.
This role is ideal for someone who understands the local real estate market, knows how to create content that attracts buyers and investors, and can build a premium brand presence across social media channels.
We are specifically looking for candidates with experience working for
real estate developers, real estate agencies, property investment companies, or related real estate brands in Georgia
. Experience with premium or luxury real estate projects will be considered a significant advantage.
Key Responsibilities
Develop and execute social media strategies for real estate projects and corporate brand channels
Create and manage content plans aligned with sales, marketing, and brand objectives
Generate content ideas focused on real estate, investment opportunities, lifestyle, and project updates
Coordinate and participate in property, lifestyle, and promotional shoots
Collaborate with designers, videographers, and marketing stakeholders to produce high-quality content
Manage social media accounts and ensure consistent brand communication
Track performance metrics and optimize content based on engagement and business results
Monitor local market trends, competitors, and audience preferences
Support project launches, events, and marketing campaigns
Requirements
3+ years of SMM experience
Proven experience in the real estate industry is mandatory
Portfolio demonstrating successful real estate social media projects
Excellent visual taste and understanding of premium brand positioning
Experience organizing and managing content production, including property shoots
Ability to work with analytics and measure the effectiveness of content initiatives
Strong copywriting and communication skills
Fluent Georgian and English.
Will Be a Strong Advantage:
Experience with luxury or premium real estate projects
Experience working with international developers
Background in the UAE, CIS, or international real estate markets
Benefits
Be part of ambitious real estate projects shaping the future of Tbilisi
Work with a brand focused on premium developments and international investors
Opportunity to build impactful campaigns with measurable business results
Competitive compensation package
Flexible hybrid work model
Location: London, UK
Workplace: OnSite
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp's first post-sales hire in Europe doesn't just activate customers, they set the standard for what post-sales excellence looks like in a brand new market. This is a role for people who have been inside organizations when change was hard, who speak the language of a CFO, and who can move a customer from onboarding to true business value without losing the commercial thread. You'll own a book of customers end-to-end: responsible for driving genuine activation and adoption, and for finding and closing the expansion opportunities that follow when customers are actually getting value. There is no handoff here. Onboarding and growth live in the same seat. As one of the first people on the ground in London, you'll have real accountability from day one, and the work you do will directly shape how Ramp builds its post-sales motion across Europe. If you're someone who uses AI the way high performers use any sharp tool (as a default, not an experiment), who is energized by building from scratch, and who wants to own outcomes rather than just execute a playbook, this is the role.
What You'll Do
- Lead customers through the full transformation journey, from implementation through agentic workflow adoption.
- Own the revenue target for your book of business.
- Build and own the change management strategy for each account: map stakeholders, diagnose resistance, build internal coalitions, and drive adoption past the finish line.
- Quantify and communicate Ramp's impact in the language CFOs and Controllers care about
- Help customers understand and adopt Ramp's agentic finance capabilities, positioning new workflows not as features, but as fundamental changes to how their finance team operates.
- Maintain tight feedback loops with Design & Engineering, ensuring market signals from customers land where they can drive product decisions.
- Support the GM on the highest-priority strategic initiatives of the moment; competitive landscape, ICP refinement, new segment exploration, and more.
What You Need
- Right to work in the UK is required. Willingness to travel frequently across the UK and Europe.
- Founder-mode mentality with proof to back it up. You own outcomes, not deliverables and you have a track record of building, selling, or figuring something out on your own. You make fast decisions with incomplete data and don't wait for a playbook that doesn't exist yet.
- AI fluency as a daily habit. Ramp is a builder culture: if you don't instinctively reach for AI before doing things manually, this role will be a hard adjustment.
- Deep product expertise that translates into prescriptive recommendations. You know Ramp's full range of products, integrations, and configuration options inside out and you use that knowledge to anticipate customer needs and position solutions before they ask.
- Technical acumen to hold your own with Product and Engineering on integrations, APIs, and workflow architecture.
- Commercial instinct. You proactively identify expansion opportunities and know how to turn customer success into revenue growth.
- Strong written and verbal communication.
- High frustration tolerance and resilience. Building from scratch means things will break constantly.
Nice to Haves
- Fluency in additional European languages
- Experience in a high-growth startup, consulting, VC, IB/PE, or other analytically intensive environments
- Exposure to fintech, SaaS, or B2B sales cycles
- Track record of entrepreneurial activity: founding a company, running a meaningful side project, or building something from zero
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Limassol
Workplace: onsite
About the Team
We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.
We are looking for a motivated and detail-oriented Junior Affiliate Manager (Russian-speaking) to join our team on-site in Limassol.
In this role, you will support the development of our affiliate network for our new product,Affstore, helping to identify, onboard, and maintain relationships with affiliates and partners. You will work closely with the team to assist with partner communications, monitor affiliate performance, and contribute to the day-to-day management of affiliate activities.
This is a great opportunity for someone looking to start or further develop a career in affiliate marketing, gain hands-on experience, and grow in a fast-paced international environment.
If you have experience in marketing, sales, customer support, or another client-facing role and enjoy communicating with people, we’d love to hear from you!
Tasks
• Searching, attracting and onboarding new affiliates for Revenue Share and CPA models in MENA region.
• Daily affiliates hunting.
• Daily processing of incoming leads.
• Manage and develop current Affiliate relations.
• Coordinating payouts for/with accounted affiliates.
• Fraud monitoring.
• Handling inquiries from affiliates and offering them assistance.
• Taking new projects for improving affiliate program as a product as an optional initiative.
• Participating in internal/international affiliate events remotely and offline (meet-ups, conferences, business trips).
• Collecting feedback from affiliates and providing it to Team Lead.
Requirements
Fluency in both English and Russian.
Strong communication and sales skills.
Ability to identify, approach, and build strong relationships with local affiliates, affiliate networks, and agencies.
Nice to have
Forex or other financial vertical experience.
Previous experience in a client-facing role (e.g., marketing, sales, customer support), or a degree in Marketing, Business Administration, International Business.
A pool of trusted affiliates or networks.
We offer
On-site work model in our brand-new office in Limassol;
Health insurance and mental health services;
13th salary and 21 vacation days per year;
Catered lunches in the office;
Tuition reimbursement (kindergartens/schools);
Training and Development opportunities;
Onsite Gym;
Corporate events and workshops;
Bonuses for special events (e.g., child's birth).
With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.
Join us today, and let's shape the future of fintech together!
Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
#LI-DK1
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Austin, US
About the Role
The Customer Experience Manager leads the post-sale customer journey, managing everything from onboarding to long-term retention and contract renewals. Acting as both a trusted advisor and a commercial owner of the account, you will build strategic relationships with stakeholders to clearly articulate ROI and business value. You will collaborate tightly with the Sales team to maintain accurate weekly forecasts and lead critical engagements like Executive Business Reviews. In addition, you will embed AI-driven optimization into your daily workflows—using advanced data analysis to uncover selling opportunities and automating routine tasks to accelerate customer outcomes and maximize operational efficiency.
Responsibilities
Customer Lifecycle & Success
Manage customer engagement across the entire customer lifecycle, from onboarding through renewal.
Be a Trusted Advisor to your customers.
Work with your account teams to plan and execute long term Success Plans with our largest customers to facilitate retention and growth via product and new business unit expansion.
Maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs.
Own or be an active participant in several customer touch points including: Business Value Justification meetings, Business Reviews, and Renewal Meetings, with a track record of successful planning and execution of Executive Business Reviews.
Demonstrate how your customer engagement directly revenue growth and adoption of Cloudflare solutions and services.
Commercial & Renewals
Act as the commercial owner and driver of renewal including maintaining and reporting an accurate weekly forecast.
You are ultimately responsible for the retention and growth of your book of business, taking responsibility for owning and maximizing renewal value of a book of business of existing customers.
Negotiate and execute renewal contracts in accordance with customer objectives.
Analyze data and leverage tools to identify selling opportunities and business value.
Drive strong alignment with the Sales team, contributing to team forecasting, planning, and targets.
Cross-Functional & Operational Management
Develop and maintain long-term relationships with stakeholders in your account portfolio.
Work cross-functionally with Product, Engineering, Support,Marketing and other teams to resolve customer business issues and work towards each customer’s stated goals.
Manage customer feedback and product needs by providing feature requests to internal partner teams.
Able to prioritize effectively to handle multiple deals at the same time.
AI Competencies
Generative AI: Mastery of LLMs to rapidly draft renewal communications, synthesize quarterly review data, and prepare executive summaries.
Data Analysis: Proficiency in leveraging AI analytics tools to parse customer usage metrics and instantly highlight up-sell or cross-sell opportunities.
Workflow Automation: Ability to build automations to synchronize CRM data, update weekly forecasts, and trigger lifecycle alerts.
AI Problem Solving: The instinct to view AI as a partner in solving tough problems to keep the Internet moving forward.
Desirable Skills, Knowledge, and Experience
Minimum of 3 years of experience in a Customer Success/Account Management role or Inside or Field sales.
2+ years of industry experience, with experience in cloud security and/or performance industries preferred.
Bachelor's degree and/or other professional qualifications.
Strong understanding of or willingness to learn about computer networking and “how the internet works,” with network security a plus.
Experience with project management, account portfolio planning, cloud implementation and prioritization.
Expertise in SaaS retention and sales process and excellent knowledge of value driven sales.
Excellent problem solving skills with the ability to creatively achieve resolutions.
Compensation
Compensation may be adjusted depending on work location. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family , including flexible paid time off covering vacation and sick leave. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!
Equal Opportunity Employer
Cloudflare is proud to be an equal opportunity employer. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: New York
Workplace: hybrid
⚡️ About Merkle Science
Merkle Science provides blockchain transaction monitoring and intelligence solutions for web3 companies, digital asset service providers, financial institutions, law enforcement and government agencies to detect, investigate, and prevent illicit use of cryptocurrencies. Our vision is to make cryptocurrencies safe and provide infrastructure for the safe and compliant growth of cryptocurrencies.
Merkle Science is headquartered in New York with offices in Singapore, Bangalore and London. The team has combined experience across Bank of America, Paypal, Luno, Thomson Reuters and Amazon. The company has raised over $27M from SIG, Beco, Republic, DCG, Kenetic, GGV and several others.
🙋What You Should Have
· At least 4+ years of prior Account management experience.
· Previous crypto/blockchain experience a big plus but not necessary. Perhaps you enjoy this in your spare time? Even better!
· Previous compliance/finance experience also a big plus.
· Proven sales track record.
· Exceptionally strong relationship and people management capabilities.
· A creative problem solver, results driven and self-motivated.
· Possesses a resilient personality, proactive and reacts well under pressure.
· Ability to handle changing requirements and unforeseen issues as they arise, rapidly and positively in a timely manner.
❤️ Well Being, Compensation and Benefits
We care about your well-being. Along with excellent health insurance, we offer flexible time off, learning & development initiatives and hours that are designed to provide work/life balance. We regularly host team-building sessions and encourage discussions around mental health.
We reward talent and believe in acknowledging people for their contributions. We offer industry-leading compensation, along with generous equity. As a rapidly growing business, there are endless opportunities to grow your career with Merkle Science.
💥 What You Will Do
· Be the primary point of contact and build long-term relationships with clients.
· Client champion within Merkle Science who will work closely with the product team to advocate for key requirements of customers and identify new opportunities.
· Develop a trusted advisor relationship with key accounts, client stakeholders and executive sponsors.
· Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
· Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
· Forecast and track key account metrics.
· Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
· Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests.
· Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
· Monitor and analyze client’s usage of our product in order to be proactive if utilization drops.
· Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships.
· Responsible for product adoption and in turn, client retention.
· Liaise between the client and internal teams to advocate on the clients’ behalf.
Location: US
About Aidoc
Aidoc is the market leader in healthcare AI and has developed the world's largest clinical frontier model, supporting nearly 50 million patients each year.
Aidoc is deployed in more than 2,000 medical centers worldwide. Since our founding in 2016, Aidoc has raised over $500 million and achieved a record number of FDA-cleared solutions.
Medical diagnosis is hitting a breaking point, where the number of physicians hasn't kept up with the rapidly growing patient load. This leads to misdiagnosis and treatment delays that result in hundreds of thousands of deaths every year. Aidoc assists clinicians by precisely highlighting diseases directly on medical images, preventing misdiagnosis and ensuring that urgent patients receive the immediate attention they need.
About this role
This position focuses on championing customer centric solutions and outcomes. You will work closely with engineering, operations, sales and support teams to understand your customers, enhance the value they get from our solutions, and demonstrate the impact for their organization. You will have a strong understanding of our customers’ business objectives, and the ability to identify and articulate how our AI enterprise solutions support the achievement of our customers’ strategic goals.
This is a remote role to be filled in the Western US.
Responsibilities
Serve as the customer's advocate and the customer’s trusted advisor- You are the bridge between Aidoc and our customers:
Ensure positive customer experiences by proactively managing and growing customer relationships, including identifying key stakeholders.
Lead discussions with our customers (top physicians in prestige medical centers).
Understand each customer’s pain points and their workflow and enhance the value of AI in their departments.
Define the next steps and work on “making things happen” with our R&D teams.
Serve as the liaison between our customers and internal teams:
Work with the technical team to ensure smooth onboarding of new customers.
Drive product enhancements and work cross-functionally with internal teams (Product, Data, AI) by representing the customer perspective.
Have a deep understanding of our solutions, their expected performance, and the user interface.
Drive value demonstration of our solution for our customers:
Perform data analysis and storytelling using data. Make insights out of the data and present it to our customers.
Initiate and help execute research initiatives.
Requirements
BSc in science, engineering, or any quantitative field. Preferably MSc.
4+ years of experience in Customer Success /Customer-Facing analytics / Project Management or similar roles.
Previous experience in a SaaS high-tech/startup company with an agile mentality is an advantage.
Experience with data analytics is an advantage.
Previous work with medical imaging and radiologists is an advantage.
Research experience is an advantage.
Experience in stakeholder management, building relationships and leading customers to success, preferably at executive level.
Ability to multitask, problem solve, and work cross-functionally in a dynamic environment.
Critical thinker with a good analytical approach and data-driven decision-making process.
Tech-savvy person, who can understand technical concepts and lead discussions with the technical team in a fast-paced, startup environment.
Excellent verbal and written communication skills (in English).
Ability to work in the PST time zones.
Ability to travel up to 25%.
Working at Aidoc
We’re a dynamic, collaborative and fast growing team of more than 500 global employees, committed to improving the world of healthcare. We’re looking for mission-driven people excited to do transformative work.
We have offices in Barcelona, Tel Aviv and New York City, but Aidoc is a remote-first workplace.
What we offer:
A range of medical, dental and vision benefits
Stock options for all full-time employees
Flexible time off to enjoy the autonomy to take time off as needed to rest and recharge without vacation accrual limits, while coordinating with your manager and team to ensure business continuity and project goals are met.
A 401(k) plan with company match, life insurance, plus long- and short-term disability
The opportunity to directly improve medical care and impact patient outcomes
#LI-REMOTE
Aidoc is deeply committed to creating an inclusive workplace, and to the principle of equal opportunity for all individuals. We prohibit discrimination and harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law.
Location: US
About Aidoc
Aidoc is the market leader in healthcare AI and has developed the world's largest clinical frontier model, supporting nearly 50 million patients each year.
Aidoc is deployed in more than 2,000 medical centers worldwide. Since our founding in 2016, Aidoc has raised over $500 million and achieved a record number of FDA-cleared solutions.
Medical diagnosis is hitting a breaking point, where the number of physicians hasn't kept up with the rapidly growing patient load. This leads to misdiagnosis and treatment delays that result in hundreds of thousands of deaths every year. Aidoc assists clinicians by precisely highlighting diseases directly on medical images, preventing misdiagnosis and ensuring that urgent patients receive the immediate attention they need.
About this role
This position focuses on championing customer centric solutions and outcomes. You will work closely with engineering, operations, sales and support teams to understand your customers, enhance the value they get from our solutions, and demonstrate the impact for their organization. You will have a strong understanding of our customers’ business objectives, and the ability to identify and articulate how our AI enterprise solutions support the achievement of our customers’ strategic goals.
This is a remote role to be filled in the Eastern US.
Responsibilities
Serve as the customer's advocate and the customer’s trusted advisor- You are the bridge between Aidoc and our customers:
Ensure positive customer experiences by proactively managing and growing customer relationships, including identifying key stakeholders.
Lead discussions with our customers (top physicians in prestige medical centers).
Understand each customer’s pain points and their workflow and enhance the value of AI in their departments.
Define the next steps and work on “making things happen” with our R&D teams.
Serve as the liaison between our customers and internal teams:
Work with the technical team to ensure smooth onboarding of new customers.
Drive product enhancements and work cross-functionally with internal teams (Product, Data, AI) by representing the customer perspective.
Have a deep understanding of our solutions, their expected performance, and the user interface.
Drive value demonstration of our solution for our customers:
Perform data analysis and storytelling using data. Make insights out of the data and present it to our customers.
Initiate and help execute research initiatives.
Requirements
BSc in science, engineering, or any quantitative field. Preferably MSc.
4+ years of experience in Customer Success /Customer-Facing analytics / Project Management or similar roles.
Previous experience in a SaaS high-tech/startup company with an agile mentality is an advantage.
Experience with data analytics is an advantage.
Previous work with medical imaging and radiologists is an advantage.
Research experience is an advantage.
Experience in stakeholder management, building relationships and leading customers to success, preferably at executive level.
Ability to multitask, problem solve, and work cross-functionally in a dynamic environment.
Critical thinker with a good analytical approach and data-driven decision-making process.
Tech-savvy person, who can understand technical concepts and lead discussions with the technical team in a fast-paced, startup environment.
Excellent verbal and written communication skills (in English).
Ability to work in the EST time zones.
Ability to travel up to 25%.
Working at Aidoc
We’re a dynamic, collaborative and fast growing team of more than 500 global employees, committed to improving the world of healthcare. We’re looking for mission-driven people excited to do transformative work.
We have offices in Barcelona, Tel Aviv and New York City, but Aidoc is a remote-first workplace.
What we offer:
A range of medical, dental and vision benefits
Stock options for all full-time employees
Flexible time off to enjoy the autonomy to take time off as needed to rest and recharge without vacation accrual limits, while coordinating with your manager and team to ensure business continuity and project goals are met.
A 401(k) plan with company match, life insurance, plus long- and short-term disability
The opportunity to directly improve medical care and impact patient outcomes
Aidoc is deeply committed to creating an inclusive and diverse workplace, and to the principle of equal opportunity for all individuals. We prohibit harassment of any type as well as discrimination based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.
Aidoc is deeply committed to creating an inclusive workplace, and to the principle of equal opportunity for all individuals. We prohibit discrimination and harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law.
Location: US
About Aidoc
Aidoc is the market leader in healthcare AI and has developed the world's largest clinical frontier model, supporting nearly 50 million patients each year.
Aidoc is deployed in more than 2,000 medical centers worldwide. Since our founding in 2016, Aidoc has raised over $500 million and achieved a record number of FDA-cleared solutions.
Medical diagnosis is hitting a breaking point, where the number of physicians hasn't kept up with the rapidly growing patient load. This leads to misdiagnosis and treatment delays that result in hundreds of thousands of deaths every year. Aidoc assists clinicians by precisely highlighting diseases directly on medical images, preventing misdiagnosis and ensuring that urgent patients receive the immediate attention they need.
About this role
This position focuses on championing customer centric solutions and outcomes. You will work closely with engineering, operations, sales and support teams to understand your customers, enhance the value they get from our solutions, and demonstrate the impact for their organization. You will have a strong understanding of our customers’ business objectives, and the ability to identify and articulate how our AI enterprise solutions support the achievement of our customers’ strategic goals.
This is a remote role to be filled in the Central US.
Responsibilities
Serve as the customer's advocate and the customer’s trusted advisor- You are the bridge between Aidoc and our customers:
Ensure positive customer experiences by proactively managing and growing customer relationships, including identifying key stakeholders.
Lead discussions with our customers (top physicians in prestige medical centers).
Understand each customer’s pain points and their workflow and enhance the value of AI in their departments.
Define the next steps and work on “making things happen” with our R&D teams.
Serve as the liaison between our customers and internal teams:
Work with the technical team to ensure smooth onboarding of new customers.
Drive product enhancements and work cross-functionally with internal teams (Product, Data, AI) by representing the customer perspective.
Have a deep understanding of our solutions, their expected performance, and the user interface.
Drive value demonstration of our solution for our customers:
Perform data analysis and storytelling using data. Make insights out of the data and present it to our customers.
Initiate and help execute research initiatives.
Requirements
BSc in science, engineering, or any quantitative field. Preferably MSc.
4+ years of experience in Customer Success /Customer-Facing analytics / Project Management or similar roles.
Previous experience in a SaaS high-tech/startup company with an agile mentality is an advantage.
Experience with data analytics is an advantage.
Previous work with medical imaging and radiologists is an advantage.
Research experience is an advantage.
Experience in stakeholder management, building relationships and leading customers to success, preferably at executive level.
Ability to multitask, problem solve, and work cross-functionally in a dynamic environment.
Critical thinker with a good analytical approach and data-driven decision-making process.
Tech-savvy person, who can understand technical concepts and lead discussions with the technical team in a fast-paced, startup environment.
Excellent verbal and written communication skills (in English).
Ability to work in the Central time zones.
Ability to travel up to 25%.
Working at Aidoc
We’re a dynamic, collaborative and fast growing team of more than 500 global employees, committed to improving the world of healthcare. We’re looking for mission-driven people excited to do transformative work.
We have offices in Barcelona, Tel Aviv and New York City, but Aidoc is a remote-first workplace.
What we offer:
A range of medical, dental and vision benefits
Stock options for all full-time employees
Flexible time off to enjoy the autonomy to take time off as needed to rest and recharge without vacation accrual limits, while coordinating with your manager and team to ensure business continuity and project goals are met.
A 401(k) plan with company match, life insurance, plus long- and short-term disability
The opportunity to directly improve medical care and impact patient outcomes
Aidoc is deeply committed to creating an inclusive workplace, and to the principle of equal opportunity for all individuals. We prohibit discrimination and harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law.
Location: Los Angeles, United States
Workplace: remote
Join Our Vision: We are building the next generation of Spatial Media - a new way people experience videos through interaction, multi-user presence, haptics, AI, and immersive storytelling.
DeoVR is the leading immersive streaming technology serving multiple enterprise customers and millions of users globally.
We are now expanding the boundaries of what video can be - moving from passive watching to active, interactive, multi-user journeys.
If this excites you more than it scares you, you are in the right place.
The Role
We’re looking for a Creator Retention & Relationship Manager to own the post-acquisition lifecycle of immersive
content creators across US and EU markets. This role is focused on ensuring creators successfully onboard, stay active, grow their audience, and evolve into long-term partners and advocates of the DeoVR ecosystem.
This is not just about managing relationships - it is about building a scalable creator success system that drives retention, engagement, and creator-led growth across the platform.
What You Will Do
Guide creators from onboarding to first upload, first payout, and full activation on the platform
Build and optimize onboarding flows, educational materials, FAQs, and live support touchpoints
Own creator retention metrics (D30 / D90 / D180) and proactively manage lifecycle health
Identify at-risk or inactive creators and run structured reactivation and win-back campaigns
Act as the primary contact for creators, especially premium and high-potential partners
Run regular 1:1s, check-ins, and structured growth reviews with creators
Design and execute co-marketing campaigns with creators across US and EU markets
Build and scale a Creator Ambassador Program and support creator-led growth initiatives
Develop and maintain an active creator community space to drive engagement and advocacy
Collect and synthesize creator feedback and bring insights to Product, Content, and Leadership teams
Collaborate cross-functionally with Acquisition, Product, Marketing, Finance, and Content Review teams to improve end-to-end creator experience
What We Are Looking For
Relevant experience in creator economy, content platforms, social media, or digital media ecosystems
Experience in creator partnerships, community management, customer success, or lifecycle and retention-focused roles
Strong analytical mindset with ability to work with retention, engagement, and growth metrics
Ability to structure processes and operate effectively in fast-moving, high-ambiguity environments
Strong communication skills with the ability to build trust and long-term relationships with creators globally
Fluency in English (B2 and above)
Bonus Points
Experience with VR, immersive media, or 3D/video platforms
Experience building creator programs, ambassador systems, or community ecosystems
Experience working across multiple markets (US, EU, Asia)
What Success Looks Like
In 30 days:
You’ve spoken with every active premium creator. You’ve shipped the first version of the creator onboarding handbook.
In 90 days:
D30 creator retention has measurably improved. The creator community space is active and used regularly. You’ve launched your first co-marketing campaign with at least 5 creators participating in joint promotion. You’ve also resolved at least 3 key creator experience or process pain points.
In 6 months:
Creators see DeoVR as a platform that invests in them, not just a distribution channel
Premium creator count and per-creator activity are both growing
Creator-led external exposure (social mentions, referral videos, UGC) becomes a consistent acquisition channel
The DeoVR Creator Ambassador Program is live, with at least 10 core creators onboarded
Hiring Process
HR Screening (30 min)
Team Interview (30 min)
Case task (2-4 hours)
HM Interview (30 min)
CEO Interview (30 min)
💼
Explore our hiring process
What We Offer
Please note: fully remote contract role. B2B only - work as an independent contractor with your own legal entity.
The chance to be part of a pioneering team in a rapidly evolving industry
Direct impact on the future of immersive media
Flexible working hours and remote-first culture
A team that values initiative, clarity, and collaboration
Access to all tools and tech you need
Unlimited DeoVR Premium
A work environment where ideas matter and people are treated with respect
Stay Connected
Join
our Facebook community
and follow updates as we advance interactive VR experiences through cutting-edge technology. Join us and step into a role where legal expertise meets innovation.
Join us and embrace a role where your expertise meets technological innovation!
О КОМПАНИИ
Финтех-платформа, предоставляющая услуги процессинга платежей для различных типов бизнеса (low-risk, middle-risk и high-risk). Ищем специалиста по Telegram и AI-контенту для развития каналов и сообществ, создания продающего контента и настройки автоворонок.
ЗАДАЧИ
• Ведение и модерация Telegram-каналов и сообществ, работа с комментариями;
• Разработка контент-планов, написание продающих и прогревающих постов, сценариев;
• Запуск вовлекающих активностей: конкурсы, AMA, интерактивы;
• Генерация AI-контента (short-video, аватары, визуал) с помощью ChatGPT, Midjourney, Runway, HeyGen и др.;
• Настройка мультиаккаунтов и автоворонок, сопровождение пользователей до покупки;
• Тестирование гипотез, анализ CTR/retention/conversion, оптимизация воронок.
ОЖИДАНИЯ ОТ КАНДИДАТА
• Опыт ведения Telegram-каналов и комьюнити;
• Навык написания продающих и прогревающих текстов;
• Практическое владение AI-инструментами для создания контента;
• Базовое понимание воронок продаж и метрик (CTR, retention, conversion);
• Опыт мультиаккаунтинга и быстрой генерации тестов/идей;
• Быстрота, самостоятельность, умение чувствовать аудиторию;
• Опыт в crypto/fintech/arbitrage, Telegram Ads, знание CPA/LTV;
• Навыки работы с ботами и автоворонками, наличие портфолио кейсов.
УСЛОВИЯ
• Полностью удаленный формат взаимодействия;
• Работа в динамичной финтех-среде;
• Прозрачная система мотивации: ставка + бонусы.
Location: Beijing
Every great app out there deserves to be connected with the right users and the right revenue streams. And adjoe will give this to them.
adjoe is a leading mobile ad platform developing cutting-edge advertising and monetization solutions that take its app partners’ business to the next level. Our unique ad unit Playtime has made us one of the fastest-growing ad platforms and top-ranking user acquisition sources for app publishers worldwide (ranked #1 for growth in the AppsFlyer Index). And that’s just the start: We’ve just launched our programmatic in-app platform in order to disrupt the status quo of mobile ad monetization. Again.
Home to an advanced tech stack, powerful financial backing from Bertelsmann, and a long-term growth mindset, adjoe is part of the AppLike Group ecosystem. A hub of disruption and thought leadership in the app economy, with a driven and dynamic workforce to be reckoned with.
Be the next tech-driven, ambitious talent to join our growing teams!
Meet Your Team
As our Senior Demand Growth Manager you are part of the global Demand Growth Team at adjoe and work in partnership with our Partnerships Team in Singapore (APAC focus) whilst collaborating with your teammates from the EMEA and US offices.
This role is focused on continuous advertiser revenue growth and relationship development with adjoe’s advertising clients. On the day to day you will be responsible for analyzing campaign performance data, coming up with creative strategies to expand the partnerships whilst leveraging adjoe services and products. You will be communicating regularly with partners and internal stakeholders via various channels. You will work closely with the APAC Demand Growth Lead and the team to exchange best practices and drive overall revenue growth for all partners.
What you will do:
-
- Establish strong relations with potential mobile gaming and mobile app advertisers in GCR and beyond and bring them to use adjoe’s advertising solution
- Be responsible for overall pipeline management including lead generation, reach-outs, and closing.
- Work closely with internal stakeholders on onboarding and growing your clients
- Manage a portfolio of existing partners with the focus of growing and generating incremental revenue for both parties
- Analyze KPIs and trends related to the performance of your partners and take action accordingly
- Develop growth strategies for partners leveraging all adjoe products
- Establish strong relationships with your existing partners through day-to-day communication (Slack, emails, calls) as well as regular face to face review meetings
- Support new partners during the onboarding process
- Prepare and present reports and presentations to your partners
- Gather and communicate your partner’s requests to internal stakeholders, including technical troubleshooting
- Collaborate with your teammates on projects focused on advertiser growth and processes improvement
- Be part of an international English-speaking team
Who you are:
-
- You have at least 3-5 years of experience in account management and operations, preferably in the adtech or the mobile advertising space with a proven track record
- You understand the standard KPIs used in adtech (CPI, eCPM, CPC,Conversion, Retention, ARPU, ROAS etc.).
- Expert with Google Suite (especially, with Sheets and Slides).
- Communicate fluently in both Mandarin and English (verbal and written).
- You have experience using a CRM.
- You have an output- and revenue-driven attitude.
- You like to work in a fast-paced environment and a strong sense of ownership.
- You are hungry to make a real impact in sales and win T1 and T2 enterprise clients in GCR.
中文
工作地点:北京
adjoe 是领先的移动广告平台,致力于开发前沿广告与变现解决方案,助力应用合作伙伴实现业务升级。凭借独创的Playtime广告单元,我们已成为全球增长最快的广告平台之一,并跻身应用发行商顶级用户获取渠道(AppsFlyer指数增长榜首)。过去五年间,adjoe持续提升营收、拓展新市场(美国、亚太、欧洲中东非洲),并于2024年跻身独角兽行列。
作为applike集团生态系统的重要成员,adjoe拥有先进的技术架构,获得欧洲领先媒体集团贝塔斯曼的强劲资金支持,并秉持长期增长理念。我们是应用经济领域颠覆性创新与思想领导力的枢纽,拥有充满活力且不可小觑的团队。加入我们不断壮大的团队,成为下一位技术驱动型雄心领袖!
认识我们的团队
作为我们的高级需求增长经理,您将加入adjoe的全球需求增长团队,与新加坡的合作伙伴团队(专注于亚太地区)紧密合作,同时协同欧洲、中东及非洲(EMEA)和美国办事处的同事共同开展工作。
该职位致力于推动广告主收入的持续增长,并深化与adjoe广告客户的关系。日常工作中,您将负责分析广告活动表现数据,制定创新策略以拓展合作伙伴关系,同时充分利用adjoe的服务与产品。您将通过多种渠道与合作伙伴及内部利益相关者保持定期沟通。您将与亚太区需求增长负责人及团队紧密合作,交流最佳实践,推动所有合作伙伴的整体收入增长。
您将负责:
- 与大中华区及全球范围内的潜在移动游戏和移动应用广告主建立牢固的合作关系,并引导他们使用adjoe的广告解决方案。
- 负责整体销售 pipeline 管理,包括潜在客户开发、主动接洽及成交。
- 与内部相关方紧密合作,推进客户入驻及业务增长。
- 管理现有合作伙伴组合,重点为双方创造增长并带来增量收入。
- 分析合作伙伴绩效相关的关键指标(KPI)及趋势,并据此采取相应行动。
- 利用 adjoe 的所有产品为合作伙伴制定增长策略。
- 通过日常沟通(Slack、邮件、电话)以及定期面对面评审会议,与现有合作伙伴建立牢固的关系。
- 在入职过程中为新合作伙伴提供支持。
- 准备并向合作伙伴展示报告和演示文稿。
- 收集并向内部利益相关者传达合作伙伴的需求,包括技术故障排除。
- 与团队成员协作,共同推进以广告主增长和流程优化为重点的项目。
- 加入一个国际化的英语工作团队。
您应具备的条件:
- 您拥有至少3-5年的客户管理与运营经验,优先考虑在广告技术或移动广告领域拥有成功业绩记录的候选人。
- 您熟悉广告技术领域常用的标准KPI(CPI、eCPM、CPC、转化率、留存率、ARPU、ROAS等)。
- 精通Google套件(尤其是表格和幻灯片)。
- 能流利使用中文和英语进行沟通(口头及书面)。
- 具备CRM系统使用经验。
- 具备以成果和营收为导向的工作态度。
- 乐于在快节奏的环境中工作,并具备强烈的主人翁意识。
- 渴望在销售领域产生实质性影响,并在大中华区(GCR)赢得T1和T2级企业客户。
We welcome applications from people who will contribute to the diversity of our company.
Location: South Africa
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Role Type: Full-time
Engagement: Independent Contractor
About the company
Our client is an innovative AI-driven media agency at the forefront of the creator economy and digital marketing space. Specializing in cutting-edge generative technology, the team develops sophisticated AI digital twins for high-level business owners, coaches, and consultants. Their proprietary systems automate the entire content lifecycle—from video production to multi-channel distribution—enabling global leaders to scale their online presence and lead generation without the need for constant filming.
With over 1,000 successful implementations, this fast-growing company is redefining how professional expertise is packaged and delivered across social platforms and digital education. The team is driven by a mission to eliminate the friction of content creation through advanced automation and realistic synthetic media. Candidates will join a results-oriented, forward-thinking environment that thrives on innovation, technical excellence, and high-impact digital transformation for a diverse range of international industries.
Job Summary
We are looking for a high-caliber Client Success Manager to become the operational heartbeat of a rapidly growing creative agency. Our team is at the forefront of the AI revolution, producing hyper-realistic digital clones for high-profile business owners to scale their social media presence. As we expand, we need a seasoned professional to take full ownership of the client journey. This isn’t a support role; it is a leadership position where you will bridge the gap between clients and our production team, and build the processes that will define our future. If you are an experienced CSM who thrives in fast-paced, founder-led environments and is excited by AI-driven content, we want to hear from you.
Key Responsibilities
Act as the primary, proactive point of contact for all clients via WhatsApp, Slack, and email, ensuring no query goes unanswered.
Own the end-to-end client onboarding process, setting clear expectations and establishing trust from day one.
Manage high-volume content delivery schedules, coordinating between internal virtual assistants, editors, and copywriters to meet deadlines.
Perform rigorous quality control on all AI-generated video outputs to ensure brand consistency and technical excellence before delivery.
Oversee social media scheduling across platforms including Instagram, Facebook, and YouTube Shorts.
Identify operational bottlenecks and create SOPs to move the business toward a more mature, scalable infrastructure.
Proactively monitor account health, identifying and resolving potential retention risks before they escalate.
Requirements
Proven experience as a Client Success Manager, Account Manager, or Delivery Manager, specifically within a marketing or creative agency.
Exceptional professional English (written and spoken) with the ability to manage client expectations with authority and empathy.
High-level organizational skills with the ability to track multiple deliverables across 20+ active accounts simultaneously.
Demonstrated reliability and a commitment to a full-time, dedicated role; we are looking for a long-term partner, not a freelancer with multiple projects.
Technical comfort and curiosity; you must be willing to dive into AI tools like HeyGen and ChatGPT as part of your daily workflow.
A "builder" mindset—the ability to take ownership of an operationally immature business and implement structure without constant direction.
Ability to handle difficult conversations professionally and de-escalate client concerns independently.
Direct experience with AI video generation tools or short-form video content agencies.
Proficiency in Notion for project tracking and documentation.
Experience working directly with founders in early-stage, fast-moving companies.
Background in personal branding or social media strategy for professional sectors (e.g., Real Estate, Medical, Finance).
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Opportunity to lead in the cutting-edge AI content space
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Ireland
Overview
Smartling is an AI-native translation platform that's redefining how the world's biggest brands go global — ranked
#3 on Fast Company's Most Innovative Companies list
. We're growing rapidly at scale and are backed by Battery Ventures, a global technology-focused investment firm. While most companies are still figuring out how to use AI, we've spent years building it into the core of our platform — and we're just getting started.
Smartling is seeking a Customer Success Manager for a remote, work from home position,
located anywhere in Ireland.
As a Customer Success Manager at Smartling, your goal will be to ensure positive customer health and retention. You will be responsible for ensuring that your customers rapidly adopt and deeply leverage the Smartling solution, and meet their business goals while doing so, from on-boarding and throughout the customer lifecycle. You will partner closely with other Smartling teams such as Sales, Marketing, Professional Services, and Product to ensure customers achieve their objectives and realize significant value from using our platform. We are a fast-moving company looking for energetic candidates to grow and develop alongside us.
You Will
Customer Communication and Education:
Develop communication cadence with your customers on product and industry updates that impact your customers’ global content activities and objectives
Assess customer requirements, resolving problems, anticipating future needs, and generally serving as the customer’s voice within Smartling
Oversee the customer’s implementation of localization best practices to ensure you help the customer drive incremental value and return investment
Customer Retention and Growth:
Develop and implement an effective account planning strategy for your book of business to ensure retention, product adoption and growth through collaboration with other team members
Establish trusted advisor relationships with all major stakeholders within your assigned book of business, such that all activities are closely aligned with the customer’s business strategy, allowing the full potential of their Smartling solution to be realized
Manage the renewal process for a portion of your book of business, and have a clear focus helping your customer's expand their customer's use cases with Smartling
Demonstrating Value:
Lead business review meetings to continuously articulate the value of Smarting and customer’s performance against goals, to encourage adoption and expansion across the customer’s organization
Facilitate business process optimization workshops and enjoy participation in Smartling events for customer marketing activities
You Have
Minimum 3 years of experience in a B2B customer success/client services/account management role
Detail-oriented with proven ability to manage multiple customer relationships with many internal and external stakeholders, project manage, set priorities and stay organized
Experience managing contract renewals and up-sells
Experience working in a role that required you to stay calm in the face of technical and/or customer challenges
Proven ability to network and manage relationships across many different functions within a global customer organization
An aptitude for digesting and effectively communicating technical concepts across audiences of varying technical ability
Business acumen and experience leading and preparing customer presentations/meetings, including working with and manipulating data for value-driven presentations
Bachelor’s degree
A home office setup conducive for working remotely, and the ability to work effectively as a remote team member*
Preferred but not required
Experience with translation, localization, and internationalization processes
Knowledge of the SaaS business model and experience supporting SaaS solutions for midmarket and enterprise business customers
An understanding of modern software development processes like continuous delivery
You Are
Results-focused.
Center on professional and personal growth
Enthusiastic.
A fun and energetic co-worker
A Leader.
Proactive and will use excellent judgment when dealing with issues
Customer-focused.
Passionate for client success at all times
Detail-oriented.
Supremely well organized with attention to detail
A Team Player.
Ability to work effectively and cross-functionally within all levels of management, both internally and externally
You Will Enjoy
Freedom
🏡 - we are remote-first
Growth
- an opportunity to learn and advance your career
Wealth
💰 - we offer a competitive salary
Wellness
- company-sponsored Health insurance plan & pension plan with company matching
Balance
- flexible PTO + bank holidays; generous parental leave
Culture
🤝 - an energetic, value-driven, and fun culture and team spirit
Bonus
- employee referral programs and apple equipment
Smartling is proud to be an equal opportunity employer. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, skills, and experiences.
*
To work from home, you must have a strong internet connection, a quiet space, and a professional (distraction and clutter-free) background.
#LI-TO1
Location: Sydney, Australia
About Workato
Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit
workato.com
.
Why join us?
Ultimately, Workato believes in fostering a
flexible, trust-oriented culture that empowers everyone to take full ownership of their roles
. We are driven by
innovation
and looking for
team players
who want to actively build our company.
But, we also believe in
balancing productivity with self-care
. That’s why we offer all of our employees a vibrant and dynamic work environment
along with a multitude of benefits
they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider
named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100
recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500
ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz
ranked us the #1 best company for remote workers
Responsibilities
We are growing our Enterprise CS team and looking to add an exceptional
Senior
Enterprise Customer Success Manager
. In this role, you will work with our Enterprise customers and ensure their success via the rapid adoption of the Workato Intelligent Automation Platform. As an Enterprise Customer Success Manager, you will play an integral role in our business as a trusted customer advisor and serve as the customer advocate liaison between customers and internal teams, including Sales, Solution Consulting, Professional Services, Product, and Marketing, among others.
In this role, you will also be responsible to:
Own a portfolio of assigned accounts that may vary in market size, industry, and complexity, with a focus on ensuring value realization through the use of the Workato platform, increasing adoption across a variety of business and functional units, ensuring retention and supporting growth. Deliver on ambitious NRR targets
Develop a strong command of Workato’s unique value propositions, the business value our key capabilities drive, our approach to Enterprise Automation, our customer use cases/success stories, and our best practices. Leverage the aforementioned knowledge and your technical Workato product expertise to guide the customer on their Enterprise Automation journey.
Develop and maintain strategic business relationships with enterprise customers to drive adoption, assess and evangelize value received, and assist in revenue expansion. Establish regular touchpoints with the assigned customers per established practices to review progress against strategic business and technical product objectives
Develop and maintain engagement with senior customer executives to understand their strategic objectives and position Workato for their transformation initiatives, including delivering Customer Objectives reviews, Executive Business reviews, etc. Run workshops , hackathons, trainings etc to increase usage of the product
Develop a deep understanding of a customer's business, use cases, and desired outcomes to guide them to achieve these via Workato’s product and services. Develop and drive programs to increase usage of the product within the current (landed) group and expand usage to other business groups/functions
Create customer assets, including a Joint Success Plan, to be leveraged by our sponsors, outlining progress with Workato mapped to their business initiatives, value, deployment plans, etc.
Monitor customers' achievement of desired outcomes and value, consistently and effectively telling the story of these both to internal stakeholders and externally to key customer stakeholders
Be the expert in deployment models and governance structures and share best practices from a business and technical perspective
Serve as the primary point of escalation when customer issues arise and effectively prioritize/orchestrate resolution of customer requests or issues
Develop trusted and collaborative relationships with internal stakeholders and business partners; and champion customers internally to mitigate risk, improve customer experience, drive to value outcomes, and unlock growth
Professionally manage your book of business and provide periodic and accurate reporting, develop growth and risk mitigation plans, following our playbooks, best practices, and documentation requirement
Contribute to the development of Customer Success practice, develop playbooks, and drive process innovation and operational efficiency
Requirements
Qualifications / Experience / Technical Skills
BS or equivalent education
7+ years of professional experience in consulting, customer success, client relationship, or account management roles with a demonstrated track record of increasing adoption, revenue, and retention. . Experience managing a portfolio of enterprise accounts, with account ARR ranging from ~$200k to multi-million ARR across the Forbes Global 2000 companies
Prior experience in driving NRR growth within the customer base,
Track record of successfully navigating ambiguity, building consensus, fostering accountability, and working with urgency to deliver customer outcomes
Strong written and oral presentation skills, with the ability to effectively engage both business and technical stakeholders (from Developer to C-level)
Confidence in serving multiple customer stakeholders and working to build communities of champions/advocates across large organizations
Experience in Integration and/or business automation. Awareness of processes and roles in these domains would be a plus: People (HR), Finance, Marketing, Sales, and Post Sales Customer Organizations
Preference will be given to candidates who:
Have prior experience as an Account Manager or CSM in hyper-growth horizontal SaaS/iPaaS companies preferred
Have prior experience in leading/driving/consulting in Digital Transformation initiatives
Estimated 25% travel required.
Soft Skills / Personal Characteristics
Ability to develop an understanding of large complex businesses with many stakeholders
Comfortable operating with revenue targets
Strong sense of customer empathy and customer-centricity
Grit and resilience to manage occasional tough & complex situations
Excellent interpersonal and communication skills
Strong problem-solving and analytical thinking
Project management and storytelling skills
Entrepreneurial drive and comfort working in ambiguous, quickly changing environments
A passion for and belief in the power of automation to drive business value
Project management and storytelling skills
Have a keen intellectual curiosity, a detailed orientation approach, and possess analytical abilities
Passion for technology, enjoy learning new solutions and capabilities, and translating these into solutions that drive business value for customers
Be a self-motivated team player who loves to drive Impact beyond their current role
Show an appreciation for nuance and a desire to build consensus in a diverse and multicultural environment
(REQ ID: 2790)
Location: Cairo, Egypt
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We are looking for a Senior Client Solutions Manager to support our team in Cairo!
What You’ll Do
Be the trusted advisor to new and existing clients, leading seamless onboarding and building long-term partnerships.
Design high-impact Google Ads strategies tailored to each client’s business goals—search, display, video, and app campaigns included.
Continuously optimize campaign performance and ROI using smart insights from GA4, Google Ads, and other measurement tools.
Solve problems fast—whether it's technical troubleshooting or strategic fine-tuning, you'll keep campaigns on track.
Communicate campaign progress and insights clearly, becoming the go-to person for all client questions and guidance.
Ensure Google Ads products and services are delivered smoothly, meeting and exceeding client expectations.
Spot opportunities to grow accounts by recommending new Google Ads solutions aligned with client needs.
Partner closely with internal teams—sales, tech, support—to deliver a seamless client experience and improve service delivery.
Stay sharp on the latest Google Ads features, MENA market trends, and competitive moves to keep your advice fresh and forward-thinking.
What You Need For This Role
Solid hands-on experience with Google Ads, managing campaigns across search, display, video, and app formats.
Strong digital marketing fundamentals with a passion for performance marketing and online strategy.
Proficiency in Google Analytics 4 and tools like Google Tag Manager for smart campaign analysis.
Excellent communication skills in English.
A track record in client-facing roles, where you’ve built trusted relationships and made a real impact.
Superb organization skills—you can manage multiple clients and projects without breaking a sweat.
Collaborative spirit with the ability to work independently when needed.
Familiarity with CRM platforms like Salesforce is a bonus.
A deep understanding of the MENA digital advertising landscape.
Experience working with media agencies or large brands in e-commerce or performance-driven environments.
What Will Make Us Really Love You
You bring a track record of success in a similar role, with hands-on experience.
You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table.
You anticipate challenges before they arise and take initiative to find effective solutions.
You have an eye for detail.
You thrive on teamwork but also bring a driven, goal-oriented spirit.
You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way.
What You’ll Love About Us
We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.
We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
middleSan Francisco
УдалённоDublin, Ireland
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