Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Product Manager, Technical, you will own and be responsible for building a world class support experience for Anthropic's customers and the Product Support team. You will partner with Product Support Operations, AI Support, Billing, Fraud, and Product Engineering teams to build the systems that decide how Anthropic's users get unblocked when something goes wrong, and how what they report turns into product fixes, in partnership with the product teams that own the experience. Claude will be the primary operator of that support experience.
Partner with Product Support Operations, AI Support, and product engineering teams to own the systems behind the support experience end to end: the path from a recurring support driver to a shipped product fix, the Claude-based AI support layer that handles most inbound volume, and the tooling that helps human agents resolve what’s left quickly and accurately. .
Your north star is fewer support cases per user, and whole categories of cases eliminated, even as the product grows. The best outcome is a case that never gets opened because the product problem behind it was found and fixed. Everything in the support experience is in scope. You decide where to start.
You'll define the end-to-end experience Claude delivers: diagnosing a billing failure, resolving it or escalating it, recognizing when the same failure is showing up across many customers, filing the bug with repro steps and a proposed fix, getting that to the engineering team that owns the driver, following up with the customer to confirm the issue was actually resolved, and confirming the category actually goes away once the fix ships.
You will define and own the strategy and roadmap for the support-to-product feedback loop, including the escalation paths for billing, fraud, and high-visibility cases, and the metrics that show whether contact rate is falling.
Responsibilities
Deeply understand the needs of Product Support Operations, AI Support, Billing, Fraud, and the product engineering teams that own support drivers, from specialists handling enterprise escalations to engineers who need a support case turned into a reproducible bug they can fix.
Define and iterate on the support-to-product loop: how a case is classified, how recurring drivers are surfaced in near real time with case examples and recommended fixes, how each driver gets a named owner, and how we confirm the fix decreased case volume. Own the metrics behind it: inbound case volume by driver, drivers fixed at the root, and time from first case to shipped fix, alongside the response-time and CSAT targets Product Support Operations already runs on.
Own the customer's experience of getting unblocked: how quickly a user reaches a resolution and how little friction they hit on the way, whether Claude resolves the case or hands it to a specialist.
Minimize the blast radius of novel issues. New models and product changes will keep creating new drivers no one can predict; catch each one at its first reports, assess impact, and get the fix prioritized while the affected group is still small.
Partner with engineering and data science to build the systems that scale with Anthropic’s growth: Claude as the first responder, the data pipeline behind driver detection, and the tooling that lets Claude hand a diagnosed case to the right team.
Drive product strategy and roadmap for the in-house Claude support layer, including what Claude resolves on its own, what it escalates and to whom, and how far it goes toward filing and fixing the underlying product issue itself.
Own the trade-off framework between intake reduction, response time, cost, and quality, making transparent prioritization decisions about which drivers get fixed first and communicating them clearly to Product Support and senior leadership.
Build conviction about what support looks like when Claude is the primary operator, and translate that into a roadmap that gets Anthropic there ahead of the volume curve.
You may be a good fit if you have
7+ years of product management experience, with deep exposure to support systems, customer operations tooling, billing or payments, or internal platforms that serve operations teams
Experience taking technical platform products from infancy to scale: you've built something from the ground up and grown it to serve demanding internal or external engineering customers
Track record of building products that balance the needs of multiple personas, and of making prioritization trade-offs between them and communicating them clearly
Ability to internalize complex technical systems (case routing, billing and payments flows, LLM-based agents, data pipelines) and translate that understanding into a comprehensive product vision
Fluent across functions: you're equally credible reading a failed-payment trace with engineers, walking a specialist through why a driver got deprioritized, and explaining intake trends to leadership
A strong thesis on how AI changes support: you've thought deeply about what happens when the agent that answers the case can also diagnose, file, and fix what caused it, and you want to build that
Experience scaling an LLM-based product or experience from prototype to real volume, and a clear view of what breaks on the way: quality drift, cost, latency, and user trust
Scrappy and resourceful: you do what it takes to get things done in a fast-moving environment
Strong candidates may have:
Built or scaled the systems behind a high-volume support operation for consumer or developer products: case data pipelines, driver analytics, or LLM-based support agents.
Shipped an LLM-based support or operations agent in production and understand the trust, escalation, and quality-measurement problems that come with it.
Defined and operationalized contact-rate or case-deflection metrics, and a point of view on how those metrics change when the fix ships in the product instead of the help center.
Scaled through hypergrowth in support-heavy environments (consumer subscriptions, developer platforms, or fintech).
Experience getting product and engineering teams to own support drivers, with proven evidence of driving ownership through clear evidence and product quality.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$385,000
—
$460,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
*Open to hiring remote across the US — we also have offices in NYC, San Francisco, and Seattle
This is a rare PM role with true vertical ownership across the full product lifecycle, from early-stage research and pre-training through post-training, UX buildout, GTM strategy, and pricing. It gives the right person a GM-like mandate to drive product decisions end-to-end, in a way that’s unique for a company of our scale.
We’re looking for a Product Manager to build the AI tools our customers will rely on. You have a real engineering or quantitative foundation and a track record of shipping products. You can take the state-of-the-art systems our research team builds and turn them into products that creators love.
You’ll deeply understand what users want, what’s technically possible, and what’s strategic for our business. You’ll be the bridge between our users and our internal teams, so we ship our models and products with the most value for Runway’s creators.
This role is a fundamental and critical part of the team at a market-defining company in its early stages.
What you’ll do
- Own the product strategy and roadmap for your area, from early model development through launch, pricing, and go-to-market
- Partner with research to shape what gets built, translating customer needs and model capabilities into clear product requirements and priorities
- Work closely with engineering and design to ship new products and continuously improve existing ones, making sound technical tradeoffs along the way
- Define and analyze product metrics, run A/B tests, and use data (including your own SQL and Python analysis) to validate pain points and prioritize features
- Talk with users weekly to uncover use cases and turn feedback into product decisions
- Drive pricing and GTM strategy in partnership with business teams
What you’ll need
- 4+ years of product management experience, including taking products from zero to one
- A strong technical foundation, typically demonstrated by things like the following:
- A degree in a technical or quantitative field such as computer science, HCI, math, statistics, or physics
- Professional experience writing code before the LLM codegen era (e.g., as a software engineer, data scientist, data analyst, or technical founder who built and bootstrapped a product)
- Hands-on fluency with SQL, Python, AI code generation tools, and version control best practices
- Working knowledge of current ML capabilities and products, and the ability to discuss tradeoffs with researchers and engineers
- Experience in fast-moving teams, with comfort operating amid ambiguity
- Excellent written and verbal communication skills
Nice to have
- Experience with generative AI, creative tools, or media products
- Experience owning pricing or GTM for a product
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: United States Remote
Workplace: Remote
ABOUT THE TEAM
When the world's largest organizations bet on Mural, Govern & Trust is the team that earns that trust at scale. We build the experiences that help enterprises roll out Mural with confidence, keep it secure, and see the impact it has on how their people work. Data sits at the center of it all. Admins are Mural's most demanding data consumers: they need to prove ROI to their leadership, guide adoption across thousands of people, and account for every action. If data products can meet their bar, they'll work for everyone.
Mural has a modern data platform, strong data engineering and analytics teams, and a wealth of data on how teams collaborate. The next step is treating that data as a product in its own right, with a dedicated owner for what it means and how it's used.
YOUR MISSION
As a Senior Product Manager you'll define the metrics that describe how Mural creates value, and make them the shared foundation for everything built on top. The same definitions will power internal product decisions, the Insights experience Admins use in the product, and the reporting API and MCP server that customers and AI agents query.
This role starts upstream. You'll work from raw product events to decide what each metric should measure, how it's calculated, and what the data needs to look like for customers and internal teams to rely on it. Then you'll turn those metrics into experiences that help organizations understand and grow their use of Mural.
WHAT YOU'LL DO
- The evolution of data products. Shape how Mural's data products move from reporting on what happened to guiding what happens next. Work across the Govern & Trust portfolio to define how insights become part of how organizations run Mural.
- The metric layer. Define Mural's shared, cross-product metrics, like activity, collaboration, and adoption. Set the standards that let product teams define and publish their own metrics consistently. Data Engineering builds and runs the layer; you shape what goes in it and how it evolves.
- Internal product analytics. Be a thought partner to domain PMs as they set their north-star metrics, and make product data easy for them to explore on their own. Work with Business Analytics to keep product-facing and business-facing reporting working together.
- Customer-facing data products. Own the strategy and roadmap for Insights: in-product reporting and dashboards, exports and APIs, audit logs, and the methodology behind every number customers see.
- AI and agent access. Package and launch Mural's customer-facing reporting MCP server: which data it exposes, which plans get it, and what guardrails apply. Define how natural-language and agent-driven analysis extends Insights.
- Instrumentation. R&D teams own emitting events. Your job is to raise the bar on what they emit. Set per-product requirements for granularity and retention, which differ for audit logs, activity data, and product analytics. Partner with Data Engineering on event standards so metrics start from good data.
WHAT YOU'LL BRING
- 5+ years of product management experience, including shipping at least one analytics or reporting product used by paying business customers. You defined the metrics behind it, not just the UI.
- A track record of making messy or conflicting data trustworthy: reconciling competing definitions, writing metric specs engineers could build from, and getting instrumentation changed upstream.
- Experience building both platform products, where your customers are internal teams or developers, and end-user-facing data products like analytics, reporting, or insights. You understand how the two have to work together.
- Working knowledge of modern data stacks: event pipelines, warehouses and lakehouses, dbt-style modeling, and semantic layers. You can write SQL and pull data yourself.
- The ability to get agreement on definitions across teams you don't manage, including PMs, data engineering, analytics, finance, and go-to-market.
- Experience with enterprise admin or governance products (IAM, security, compliance, audit)
- Hands-on experience with semantic layer tools (dbt Semantic Layer, Cube, LookML)
- Experience designing APIs, MCP servers, or connectors for analytics
EQUAL OPPORTUNITY
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Location: New York, New York, United States
About the Role
iCapital is seeking an experienced Assistant Vice President or Vice President Creative Production Manager to join the Creative and Content team. This role leads the execution of integrated marketing and content initiatives from concept through delivery, including integrated marketing campaigns, thought leadership, video productions, brand initiatives, digital content, and internal communications. This individual will establish and optimize workflows, manage timelines and budgets, oversee production operations, and ensure all work is delivered efficiently and to the highest creative and operational standards.
Responsibilities
Lead projects through the full production lifecycle, from intake and scoping through launch, delivery, and archiving.
Develop and manage project plans, timelines, budgets, resource allocations, production schedules, and key dependencies across multiple concurrent initiatives.
Lead project kickoffs, stakeholder reviews, status meetings, and cross-functional standups to maintain alignment, accountability, and project momentum.
Partner with the Creative, Content, and Marketing teams and business stakeholders to define project objectives, deliverables, timelines, resource requirements, and service-level expectations.
Manage stakeholder feedback and approvals, translating input into clear, actionable direction for internal teams and external partners.
Build and maintain relationships with agencies, production companies, freelancers, photographers, editors, crew members, and other creative vendors.
Develop, negotiate, and manage project estimates, production budgets, statements of work, contracts, vendor deliverables, and overall spending.
Oversee vendor and freelancer onboarding, ensuring alignment with project requirements, team processes, and brand standards.
Serve as the primary liaison for Legal and Compliance, coordinating content submissions, managing revisions, and driving projects through final approval.
Coordinate production logistics, including locations, travel, permits, releases, equipment rentals, and vendor support.
Establish and continually improve production and content operations workflows, operational processes, and quality-control standards that increase efficiency, scalability, and consistency across the organization.
Qualifications
7-12+ years of experience in production management, creative operations, project management, studio production, or in a related field
Experience in financial services, fintech, asset management, wealth management, or another highly regulated industry
Strong knowledge of video production, photography, post-production, digital content creation, and integrated campaign workflows
Demonstrated experience managing production budgets, timelines, external agencies, freelancers, and creative vendors
Able to manage multiple priorities and deadlines while maintaining a high level of attention to detail
Strong understanding of integrated marketing campaigns and multi-channel content distribution
Knowledge of current content production trends, emerging technologies, and best practices across digital, social, and video platforms
Experience working with project management tools, workflow, and resource planning platforms to support production operations and team collaboration
Benefits
The base salary range for this role is $125,000 to $165,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Renton, Washington, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
What keeps players coming back to a digital marketplace, and how should D&D Beyond grow in a way that strengthens the broader Dungeons & Dragons experience?
We’re hiring a
Senior Manager, Commercial Strategy
to help answer those questions and shape the next phase of growth for
D&D Beyond
.
This role will be responsible for improving how the marketplace serves D&D fans of all types. You'll own how the marketplace performs — from how products are promoted to how new users become paying customers and stick around. This is a cross-functional role that touches Product, Marketing, Finance, Analytics, and Franchise teams, and requires someone equally comfortable with setting strategy and driving execution.
This is a hybrid role and requires three days a week in our Renton, WA office.
What You’ll Do
Lead commercial strategy and annual planning for D&D Beyond. Set annual revenue and margin targets and own the plan to hit them.
Lead merchandising and promotions end-to-end: design seasonal sales, lead launch planning, and conduct post-launch analysis.
Work closely with product leads to refine the new user experience so more players make their first purchase and keep coming back.
Partner across teams to identify growth opportunities, launch commercial initiatives and improve the overall marketplace experience.
Track performance through metrics like conversion, retention, and margin, and use what you learn to drive continuous improvement.
What You’ll Bring
6–10 years in commercial strategy, digital commerce, or a related field (gaming, entertainment, eCommerce, or subscriptions preferred).
Strong analytical and financial skills, with the ability to make clear recommendations despite competing priorities.
Hands-on experience with monetization, storefront optimization, and promotional planning.
A track record of leading cross-functional initiatives and influencing Product, Marketing, Finance, Analytics, and Franchise partners.
Passion for games and Dungeons & Dragons is a plus!
#Wizards
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$126,600
—
$230,500 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Staff Program Manager on the Customer Experience (CX) Operations & Programs team, you’ll lead strategic, cross-functional initiatives that strengthen customer engagement and turn customer insight into action. You’ll bring structure to complex priorities, improve how teams plan and execute, and help connect customer feedback to better experiences, product decisions, adoption, retention, and advocacy—advancing 1Password’s mission through meaningful customer impact. Reporting to the Senior Manager, Operations & Programs, this role is remote in Canada or the United States, with a preference for Eastern Time.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- 6+ years of experience in program management, operations, strategy and operations, or a related field, including work on customer-focused programs.
- Experience leading complex, cross-functional initiatives from initial scope through implementation, adoption, and transition to ongoing ownership.
- Ability to create structure from ambiguity, right-size processes, manage competing priorities, and move work forward with sound judgment.
- Strong executive presence and communication skills, with the ability to present recommendations, tradeoffs, risks, and decisions to stakeholders at all levels.
- Experience influencing partners without formal authority and aligning teams with different priorities, working styles, and levels of technical knowledge.
- Demonstrated experience using AI-enabled tools and automation to improve research, analysis, planning, communication, workflow execution, or operational efficiency.
- Preferred: Experience in Customer Success, customer engagement, Voice of Customer, customer advocacy, customer insights, customer content, digital engagement, or customer education. Familiarity with tools such as Asana or Notion, or a project management certification, is also helpful.
What you can expect:
- Lead strategic programs across customer engagement, including Voice of Customer, customer content, advocacy, and related initiatives.
- Establish clear plans, owners, milestones, dependencies, success measures, and operating rhythms that improve visibility and execution.
- Build scalable ways to collect, synthesize, and activate customer feedback, connecting insights to decisions, communications, and measurable improvements.
- Lead cross-functional initiatives that improve customer journeys, handoffs, feedback loops, and other important moments across the customer lifecycle.
- Partner with Customer Experience, Go To Market (GTM), Product, Engineering, Revenue Operations (RevOps), and other teams to manage tradeoffs and deliver shared outcomes.
- Present concise, recommendation-led updates in team meetings, company forums, and executive discussions.
- Support rollout, communications, enablement, and adoption for new programs, processes, tools, and ways of working, while identifying opportunities for simplification and automation.
USA-based roles only: The annual base salary for this role is between $131,000 USD and $190,000 USD. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $110,000 CAD and $160,000 CAD. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
We are hiring a Technical Program Manager to lead high priority safety and security programs which advance defense in depth for agents, which we have
written about publicly
.
You will be the lead TPM coordinating work across teams to strengthen how we develop and deploy agents safely and securely, and to bring what we build internally to customers and partners so everyone has the tools to safely and securely use Claude. You will be responsible for leading meetings with executives and technical leads, maintaining complex project plans, identifying and addressing risks, developing metrics, and communicating to the company and our customers about this work.
Responsibilities:
Maintain the roadmap
- Maintain and extend the existing roadmap for all work contributing to this effort across the company and implement approaches to ensure accuracy and relevance amidst a fast operational tempo.
Turn program goals into measurable exit criteria at each phase of the work
- To do this well you’ll need to be responsive to new developments in capabilities and the threat landscape, both of which are evolving fast. Maintain key metrics and dashboards.
Run the operating rhythm
- Chair the leads meetings, working group meetings, design reviews, and executive check-ins. Record decisions and actions, disseminate sitreps quickly and regularly, and follow up until open issues close.
Lead executive and contributor communication
- Drive conversations, write regular reports, contribute to design documents, and produce decisional documents as needed. Say plainly what is on track, what is not, and where help is needed.
Maintain the risk register
- Track risks, exceptions, and risk acceptances in one place and bring hard calls to the right decision maker.
Drive company-wide communications
- Partner with internal communications on progress updates and on rollouts that change how employees work with Claude every day.
Lead through other TPMs
- Coordinate subject matter specific TPMs and engineering managers who do not report to you. Set shared standards, spot coverage gaps, and step in to augment capacity where needed.
Take coordination load off technical leaders
- Find owners for cross-team problems, frame tradeoffs across Security, Safeguards, Research, Privacy, Legal, and Product, manage staffing tasks, and organize exercises that test our controls.
Maintain industry context
- Track relevant incidents, capabilities shifts, and research across frontier labs, and understand the key risks they reveal. Bring those lessons into our threat model, roadmap, and risk register.
You may be a good fit if you:
Have led company-wide technical programs, especially a company-wide security program, with multiple workstreams, executive sponsors, and other program managers rolling up to you.
Have a strong background in at least one of the program's domains: agent or infrastructure security, ML classifiers and monitoring, evaluations, inference infrastructure, protecting an organization’s most sensitive data, or shipping security controls to customers. You know the terminology and can ramp up on the rest quickly.
Have worked closely with ML research teams and understand how models are trained and evaluated.
Work independently. You set direction without waiting for instructions and know when to make decisions and when to escalate.
Can command a room and hold senior engineers, researchers, and executives accountable without formal authority.
Write clearly and fast for any audience, from a one-page executive brief to a company-wide announcement.
Use AI tools like Claude to automate tracking, reporting, and follow-up.
Care about AI safety and want to help keep powerful systems under human oversight.
Have 10+ years of experience in one of the aforementioned areas.
Deadline to apply:
None, applications will be received on a rolling basis.
Annual Salary:
TBD with Recruiting.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$365,000
—
$435,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
▫️Привлечение пользователей через социальные сети, Telegram-каналы, тематические сообщества и реферальные программы. ▫️Поиск потенциальных партнёров, амбассадоров, авторов контента и владельцев сообществ.
Location: Colorado Springs, Colorado, United States
About the Role
iCapital is seeking an Analyst or Associate responsible for supporting the Product Managers with all aspects of the successful operations of the funds in the Independent Advisor Solutions Business (IAS). The IAS business line is a rapidly growing platform of registered evergreen funds.
Responsibilities
Support the management and maintenance of product-related data, reporting, and marketing content across multiple investment products and distribution channels.
Partner with Product Managers and cross-functional teams to develop and implement workflow optimization tools and AI-driven capabilities.
Identify opportunities to improve operational efficiency through automation, artificial intelligence, and technology-enabled solutions.
Conduct market, industry, and competitor research to support product strategy, positioning, and business development initiatives.
Develop dashboards, analyses, and reporting solutions that provide actionable insights for product, investment, and sales teams.
Support ongoing product monitoring and operational activities, including portfolio reporting, regulatory and tax-related oversight, and investor activity tracking.
Coordinate with external partners, service providers, and sub-advisers to facilitate information sharing and marketing initiatives.
Assist with due diligence requests, RFPs, questionnaires, and onboarding documentation for platforms and distribution partners.
Contribute to ad hoc analyses, strategic projects, and special initiatives as business needs evolve.
Document key meetings, track action items, and support follow-up activities to ensure timely execution of projects and initiatives.
Qualifications
1-5 years of relevant experience in financial services (i.e. private equity, investment banking, capital markets, transaction advisory services, investment consulting, portfolio analytics, etc.)
Excellent written and verbal communication skills
Demonstrates a high degree of accuracy and attention to detail
Able to problem-solve and make logical business recommendations in a fast-paced environment
Professional demeanor with an entrepreneurial attitude and a strong sense of ownership
Exhibits a positive, growth-oriented mindset and takes on new challenges and responsibilities, consistently contributing beyond core responsibilities
Benefits
Analyst
The compensation range for this role at the Analyst level is $60,000 to $70,000 annually. This position is paid on an hourly basis and is classified as non-exempt. Employees in this role are eligible for overtime pay in accordance with applicable law.
Associate
The base salary range for this role at the Associate level is $75,000 to $90,000 annually. This position is salaried and classified as exempt.
Both Levels
iCapital offers a compensation package that includes equity for all full-time employees and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer-matched retirement plan, generously subsidized healthcare with 100% employer-paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as our next Technical Account Manager 3
About the job
This position is needed to be the designated technical support engineering contact for our strategic customers. As a designated technical contact you will work with our customers to resolve complex technical problems. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide valuable contributions through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency.
Responsibilities
In this role, you’ll:
Be enthusiastic for interacting and collaborating with other groups within Twilio in your search for the solutions our customers need
Collaborate with customers’ developers to troubleshoot use of the Twilio helper libraries
Possess strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams
Partner with our customers' and their developers, architects, and support personnel to tackle complex problems with potentially very costly and far-reaching consequences
Work collaboratively with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs
Understand customer trends, analyze patterns, drive betterments and report what you observe to the management team in order to better improve our support process is a key part of the role
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
4+ years of proven experience
Twilio Messaging and or Voice experience
Good knowledge of RESTful technology, previous work with APIs and ability to understand and solve issues with cloud solutions.
Skilled in solving network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS
Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries.
Enthusiasm for interacting and collaborating with other groups within Twilio in your search for the solutions our customers need
Desired:
Development experience in Javascript, VOIP / SIP Applications, WebRTC
Twilio Messaging certification
Twilio Voice Certification
Twilio Email Certification
Location
This role will be remote, and based in Colombia.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Head of Global D2C Transformation
San Mateo, CA / Hybrid
The Head of Global D2C Transformation will be responsible for leading the global Direct-to-Consumer Operations transformation agenda for PlayStation. Working in a fast-paced, highly collaborative environment, they will act as the key interface between B2C/D2C commercial teams and the Operations division of Sony Interactive Entertainment globally.
Reporting into Global Operations, this role will gather, shape, prioritize, and funnel commercial and business requirements into the relevant Operations functions, ensuring that D2C activities are supported, scalable, and aligned to the global growth plan for PlayStation Direct.
The Head of Global D2C Transformation will lead the growth and development program for D2C Operations, partnering with Supply Chain, Logistics, Customer Service, Planning, Finance, Technology, and regional Operations teams to improve service levels, unlock operational efficiencies, and support continued D2C expansion.
What You’ll Be Doing:
This senior leader will build strong relationships with global commercial, business, and operations partners to ensure D2C requirements are clearly understood, prioritized, and translated into operational plans and initiatives.
Lead the global D2C Operations transformation roadmap, ensuring Operations is prepared to support PlayStation Direct growth across new markets, product categories, service models, and customer expectations.
Drive operational readiness for key D2C initiatives, including PlayStation Direct geo-expansion, expansion of the D2C product range, and the development of scalable systems, processes, and capabilities.
Create and present insights that identify opportunities for strategic and continuous improvement, providing commercial and business teams with initiatives they can capitalize on or use to support their own growth plans.
Partner with Operations functions to improve customer service levels, operational efficiency, delivery performance, cost effectiveness, and end-to-end execution for D2C customers globally.
Establish governance, forums, reporting, and performance metrics to track progress against the global D2C Operations growth plan.
Key Areas of Focus:
D2C Growth & Geo-Expansion
Support global PlayStation Direct market expansion planning and execution.
Coordinate operational requirements across regions and functions.
Ensure new market launches are supported by scalable operational processes.
Identify operational risks, dependencies, and opportunities linked to D2C growth.
Commercial & Business Requirements
Act as the central Operations intake point for D2C commercial and business requirements.
Translate commercial ambitions into operational capabilities, roadmaps, and delivery plans.
Prioritize requirements with stakeholders based on customer impact, growth potential, cost, complexity, and strategic value.
Ensure Operations teams are aligned to D2C business priorities.
Understand systems architecture of front-end commerce, payments, fraud, through post purchase, payment & audit.
Operational Excellence & Service Improvement
Develop systematic and operational efficiencies that improve service levels for D2C customers.
Partner with Logistics, Supply Chain, Customer Service, Planning, Technology, and Finance to improve end-to-end D2C performance.
Identify and remove operational barriers to D2C growth.
Drive continuous improvement across processes, systems, governance, and ways of working.
Insights, Strategy & Transformation
Generate and present insights that highlight opportunities for growth, efficiency, and customer experience improvement.
Take ownership of the D2C Operations MRP Roadmap
Use data, operational performance, and business feedback to shape transformation priorities.
Recommend initiatives that support commercial teams and unlock further D2C growth.
Track progress, benefits, and performance against the D2C Operations transformation agenda.
What We’re Looking For:
12+ years’ experience in Operations, Transformation, D2C, eCommerce, Supply Chain, Commercial Operations, or a related field.
Experience working in a global matrix organization with senior commercial and operations stakeholders.
Strong understanding of D2C/eCommerce business models, customer expectations, and operational requirements.
Proven ability to translate commercial strategy into operational plans and delivery programs.
Strong program leadership, governance, and stakeholder management skills.
Excellent written, verbal, and presentation skills.
Demonstrated ability to influence across functions, regions, and levels of seniority.
Strong analytical capability, with experience turning data and insights into actionable recommendations.
Commercial awareness and strong financial acumen.
MBA or BA/BS in Business, Supply Chain, Operations, Strategy, or another related field preferred.
#LI-SV1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$163,300
—
$244,900 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: New York, New York; San Francisco, California
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Truly unique opportunity to shape and scale self-optimizing paid marketing systems for Growth. This role exists to turn our performance marketing experimentation program from a prototype into the operating system. The opportunity calls for deep paid-growth expertise and a strong grasp of how channel mechanics, audiences, creative, measurement, experimentation, and automation fit together. You’ll set the strategy and operating model, and guide the agentic infrastructure that brings it to life. You’ll partner with BizOps, Strat Fin, Growth, Ecosystems, and Marketing across Meta, LinkedIn, Google, and ChatGPT, interpreting always-on geo, cohort, creative, and spend signals in context.
This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- By day 90:
- Map how geo, audience, creative, spend, measurement, experimentation, and platform constraints interact; establish an operating model that turns those signals into hypotheses, tests, and clear kill/scale decisions, with agents supporting execution.
- Build a deep understanding of onboarding and activation, and how paid acquisition connects to downstream user quality; partner with Growth PM and Ecosystems PM on meaningful improvements.
- Establish how AI and agents can strengthen the end-to-end decision system—from analysis and hypothesis generation to creative and audience development, experiment QA, and reusable workflows—improving decision quality, not only execution speed.
- By the end of year one:
- Graduate the program from managing the experimental budget to managing the majority of paid spend, while maintaining efficiency and Notion’s quality bar for ad creative.
- Establish stronger measurement and a clear, connected view of which experiments move which metrics, why they work, and how results vary by user cohort; use that understanding to shape more personalized experiences.
- Turn the system into a repeatable model for Demand Generation, raising the standard for experimentation, measurement, and agentic marketing infrastructure across the organization.
SKILLS YOU'LL NEED TO BRING:
- Strong systems fluency across APIs, automation pipelines, and agentic systems. You can see how platform integrations, data, measurement, workflows, and constraints fit together; shape sound architecture and tradeoffs; and partner credibly with technical teams to make the system reliable.
- Deep paid-growth subject matter expertise across platforms such as Meta, LinkedIn, and Google. You understand how channel mechanics, budgets, audiences, creative, and performance interact, and can connect those dynamics to real marketing outcomes.
- Expert measurement and performance-analysis judgment: you can interpret geo, cohort, creative, and spend signals in context, identify meaningful patterns, understand what is driving them, and make clear kill/scale decisions.
- Strong product and systems judgment across technical and marketing domains, with the ability to connect the parts into a coherent strategy and translate an ambiguous frontier into a system with a high quality bar.
- High-agency cross-functional ownership: you can work across BizOps, Strat Fin, Growth, Ecosystems, and Marketing to align decisions and deliver the full loop from strategy through operating model and infrastructure to outcomes.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $191,000 - $225,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Medellin, Colombia; Brasília, Brazil; Buenos Aires, Argentina
On behalf of
CommunityTech Client #1
, SD Solutions is looking for a talented
Operations Manager & Right Hand to the Founder
We are hiring a full-time Operations Manager to be Tal's right hand. You will run the day-to-day of the business so Tal can focus on vision, partnerships, and content.
You will manage the team, own the operations of
CommunityTech Client #1
, and bring your own ideas to the table. You will work directly with Tal and also with her team, think like an owner, and grow with the company as it expands into new cities and offerings.
SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.
Responsibilities:
Run operations and the team
Manage the team and freelancers day-to-day: priorities, deadlines, weekly check-ins, and accountability
Build and own systems and workflows so the business runs smoothly without Tal in every detail
Track projects, budgets and KPIs, and report progress to Tal each week (Claude can do it)
Run CommunityTech Client #1
Own the member journey: applications, onboarding, personal welcomes and retention
Plan and run in-person events, VIP dinners and online Power Hours in LA, and support the New York chapter
Keep the community active on Skool, WhatsApp and other channels, and spot members to spotlight
Manage relationships with sponsors and partners
Content, social media and AI
Work with Tal on the content calendar across Instagram, TikTok, LinkedIn and the newsletter
Use and improve our AI tools, agents and automations for content, CRM, email and member operations
Keep up with new AI tools and suggest how we can use them
Ideation and growth
Bring new ideas for events, offers, partnerships, and revenue, and turn the best ones into plans
Act as Tal's thought partner on strategy and help make decisions happen fast
Represent the Club and Tal at events and meetings when needed
Requirements:
4+ years in operations, community, or social media roles, with at least 2 years managing people or projects
Hands-on with AI: you use tools like ChatGPT, Claude, and automation platforms every day and love finding new ones
Strong in social media: you understand Instagram, TikTok, and LinkedIn, content calendars, and what makes content perform
Experience building and running a community, membership, or events program
Highly organized, a clear communicator, and calm when juggling many moving parts
A self-starter who brings ideas, not just tasks, and follows through
Entrepreneurial: startup, agency, or small business experience is a big plus
About the company:
A media company built around making AI practical for business builders. The flagship is a paid, application-only community for women founders, entrepreneurs, and creators, offering an AI, marketing, branding, and business growth toolkit alongside live sessions, in-person events, and VIP gatherings. The community has expanded to multiple city chapters. Additional properties include a newsletter with 10,000+ subscribers, a content platform with 350+ articles, and a large social media presence across major platforms.
By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy
https://sd-solutions.breezy.hr/privacy-notice
, and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.
▪️ 5+ years as a Product Manager, Product Owner or in a similar product leadership role. ▪️ Strong background in payments, fintech, forex, crypto, PSPs or acquiring, including working with payment providers and integrations.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Figma Product Managers are highly collaborative and take ownership of their work, pushing their teams to build amazing experiences for all our users. We have a diverse range of experiences and expertise and love learning from each other. Across all product areas, successful Figma PMs thrive on solving hard problems, considering every detail, and achieving ambitious goals. If this sounds like you, come join us!
We are looking for a PM to drive the Figma Pattern Library (FPL), our internal design system, and to enable our internal teams on cutting edge prototyping and product development workflows.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Define and drive the product vision, strategy, and roadmap for your area in alignment with company goals and user needs
Lead the full product lifecycle from discovery through launch, balancing technical feasibility, design excellence, and business impact
Collaborate deeply with Design, Engineering, and Product Leadership on both strategy and execution
Prioritize opportunities based on user insights, data, and business objectives, adapting quickly to evolving needs and signals
Conduct market and competitive analysis to inform product positioning and identify areas for differentiation and growth
Apply emerging technologies (e.g. LLMs) where they can meaningfully improve user experience and outcomes
We’d love to hear from you if you have:
Led significant strategic initiatives across highly complex, ambiguous, and scaled products
3+ years as a full-time Product Manager, with additional background in software development (design or engineering)
Shipped high-quality software that improved user efficiency and delivered measurable business results
Conducted customer research to deeply understand user needs and uncover actionable insights
While it’s not required, it’s an added plus if you also have:
Worked on product redesigns, information architecture, or content hierarchy
Built products within multi-product environments
Expertise in design tooling or a background as a Designer
Shipped products across mobile and desktop platforms
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$169,000
—
$303,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Ukraine; Cyprus
Workplace: Remote
Who Are We?
Welltech is a global wellness technology company with Ukrainian roots. Our mission is to build and scale wellness apps globally through state-of-the-art, tech-driven performance marketing.
We are one of the most established players in the wellness app space, and we are accelerating. Over 25.5 million people across the world use our apps — Muscle Booster, Yoga-Go, and WalkFit — to build healthier habits, move more, and feel better every day. Every subscription represents a real person making a real change in their life, and we take that seriously.
With 500+ people across hubs in Cyprus, Ukraine, Poland, Spain, and the UK, we combine the scale of a market leader and the drive of a team that's just getting started.
What We're Looking For
As a Growth Product Manager, you will own and optimise acquisition funnels for one of our apps while leading complex, high-impact growth initiatives. You will combine advanced experimentation, strong commercial judgment, creativity, and deep user insight to develop innovative funnel experiences that drive subscription conversion, ARPU, and sustainable growth at scale.
What you'll do
- Own the performance and experimentation roadmap for your acquisition funnels, proactively identifying and prioritising the highest-impact growth opportunities.
- Independently tackle complex and ambiguous growth challenges, translating them into clear strategies, actionable hypotheses, and experimentation plans.
- Design and lead sophisticated experiments across areas such as pricing, personalisation, monetisation, and new funnel architectures, balancing learning speed with commercial risk.
- Go beyond standard funnel metrics to uncover root causes, size opportunities, and evaluate the broader business impact of your experiments, including downstream monetisation and LTV.
- Develop innovative funnel concepts that go beyond existing templates, leveraging audience psychology, user research, emerging trends, and creative experimentation.
- Lead high-impact cross-functional initiatives, aligning design, engineering, analytics, acquisition, content, and product teams to bring complex ideas to life.
- Apply strong experimentation methodology and statistical judgment to ensure reliable results, challenge assumptions, and make sound decisions even when data is inconclusive.
- Translate experiment results into strategic insights, identifying patterns and building on learnings to inform future growth opportunities.
- Build coherent acquisition experiences that connect advertising creatives, funnel messaging, monetisation, and product value propositions.
- Leverage AI and automation to develop reusable workflows that improve the speed and quality of research, ideation, and experimentation.
Your professional qualities
- 5+ years of experience in Growth, Product, Product Marketing, or CRO/Experimentation roles, with a demonstrated track record of delivering measurable business impact.
- Advanced experimentation expertise, including strong knowledge of A/B testing methodology, statistical concepts, and complex experiment design.
- Strong analytical and commercial judgment, with the ability to connect conversion performance to monetisation, LTV, and broader business outcomes.
- Deep understanding of UX, audience psychology, user research, and conversion optimisation.
- Proven ability to independently navigate ambiguous problems, develop strategies, and drive complex initiatives from ideation through execution.
- Strong cross-functional leadership and stakeholder management skills, with the ability to influence decisions and lead projects without formal authority.
- Creative and innovative mindset, with the ability to challenge conventional approaches and develop original growth ideas.
- English proficiency B2+.
Candidate Journey
️⭕️ Recruiter Call → ⭕️ Meet a team member → ️⭕️ Skills Assessment → ️⭕️ Leadership Interviews
Check Out Some of Our Products
Muscle Booster https://musclebooster.fitness/
Yoga-Go https://yoga-go.io/
WalkFit http://walkfit.pro/
Location: Ukraine
Workplace: Remote
Who Are We?
Welltech is a global wellness technology company with Ukrainian roots. Our mission is to build and scale wellness apps globally through state-of-the-art, tech-driven performance marketing.
We are one of the most established players in the wellness app space, and we are accelerating. Over 25.5 million people across the world use our apps — Muscle Booster, Yoga-Go, and WalkFit — to build healthier habits, move more, and feel better every day. Every subscription represents a real person making a real change in their life, and we take that seriously.
With 500+ people across hubs in Cyprus, Ukraine, Poland, Spain, and the UK, we combine the scale of a market leader and the drive of a team that's just getting started.
About the role:
As a Growth Product Manager, you will create and optimize acquisition funnels for one of our health and fitness apps, with a strong focus on subscription conversion, ARPU growth, and audience expansion. You will combine data, experimentation, and user insight to design meaningful funnel and monetization improvements that reach and help millions of users.
What you’ll do
- Generate and prioritize hypotheses to improve the conversion and ARPU of our quiz funnels which drive the majority of new user acquisition
- Own end-to-end funnel experiments: plan, launch, analyze, and iterate via A/B tests
- Develop deep funnel insight through analytics, user feedback, competitor research, and learning from our experiment history
- Support acquisition by building tailored end-to-end experiences for different audiences and traffic sources
- Partner closely with design, engineering, analytics, content, and product teams to ship funnel improvements
- Continuously translate experiment results into stronger follow-up hypotheses and next tests
- Manage users' expectations on their way to a healthier life and create a bridge between creative, funnel and product
- Create new, innovative funnel concepts that capture emerging health and fitness trends
Your professional qualities
- 3+ years in Growth, Product, Product Marketing or CRO/Experimentation roles
- Strong experimentation expertise and understanding of A/B testing methods
- Solid UX and user research knowledge
- Strong analytical skills and comfort working with product data
- English proficiency B2+
Candidate journey: ⭕️ Recruiter call --> ⭕️ Meet the Hiring Manager--> ⭕️ Business Case --> ⭕️Skills interview.
УдалённоUkraine
УдалённоseniorСША; Lastly, the provided range is the expected salary for candidates in the U.S
УдалённоseniorГеография найма не уточнена
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.