Location: Remote; Ireland; Europe; United States; Poland; United Kingdom
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
The Payments team owns how ElevenLabs charges customers: billing, usage tracking, pricing and payments across self-serve and enterprise. Everything we do has to be correct, because it underpins the company's revenue and is immediately visible to every customer and team.
We are hiring full stack engineers (backend leaning) to expand and evolve our payments systems. Your responsibilities might include:
- Building and maintaining usage tracking so that requests are metered accurately without impacting latency.
- Leading our migration of enterprise pricing and usage processing, including new stream-processing services for usage events.
- Making it easy for customers to upgrade and pay, including paying through different entities and supporting new payment providers.
- Working with Finance and Tax teams to meet compliance, audit and reporting requirements.
- Enabling pricing and Growth experiments with Growth and product teams.
- Debugging complex customer billing scenarios: piecing together what happened from the customer's experience, logs and code, and fixing the cause.
- Collaborating with Sales, FDEs, Finance and engineers across the company.
Much of this work extends or replaces systems that already exist, so you will scope carefully, plan migrations, and roll changes out without disrupting customers.
REQUIREMENTS
We do not require any formal experience, certifications, or degrees. Instead, we are seeking engineers who can show they have solved impressively hard problems, through past projects or GitHub contributions. We do require:
- Expertise in Python.
- A strong background in backend development.
- Experience with common software and system design patterns and infrastructure, including APIs, cloud infrastructure tools, storage solutions and data structures.
- Strong test design and security fundamentals.
- Care and attention to detail when changing live systems that handle money.
- The ability to learn a large existing system quickly and to debug complex production issues.
Bonus:
- Experience with payment processing providers, or with billing and usage-based pricing systems
- Experience with stream processing or high-throughput event pipelines.
- Experience working with finance, tax or audit requirements.
- Experience with Kubernetes.
LOCATION
Our team is based across the UK, EU and US, and this is our main focus. We are flexible for exceptional candidates elsewhere. You can work remotely, or from our offices in Dublin, London, New York, San Francisco and Warsaw.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
УдалённоRemote; Ireland; Europe; United States; Poland; United Kingdom
Location: Remote; Ireland; Europe; United States; Poland; United Kingdom
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
Core Platform builds the foundations every other team at ElevenLabs builds on: how users, workspaces and permissions work across our products. Our systems sit on the path of every request and are relied on by millions of users and by enterprise customers, so correctness, security and safe rollout matter as much as speed.
We are hiring full stack engineers (backend leaning) for two focus areas. Depending on the team you join, your responsibilities might include:
Workspaces & User Management (serving external customers)
- Building and improving the building blocks customers touch directly: API keys, login experience, analytics, admin tooling, workspace security and more
- Working closely with Sales, FDEs and customer teams to turn enterprise and self-serve feedback into the right improvements, and helping large customers with complex organisational structures.
- Shipping customer-facing features end to end, from backend services to the admin and settings UI.
Permissions & Resources (serving ElevenLabs engineering teams)
- Designing and building generic resource and permissioning services that product teams use to build features safely and quickly.
- Solving hard, largely greenfield problems at scale, for example how a customer with a million agents assigns and manages access.
- Working across product teams to understand their needs, and driving adoption with changes that don't require every team to rework their code.
In both teams you will:
- Scope work as part of a large existing system: understand what exists, what could go wrong on rollout, whether a migration is needed, and how downstream teams are affected.
- Roll out changes safely and with minimal disruption to existing users, teams or systems.
- Debug and operate what you build, working from customer reports, logs and code.
- Own features from scoping to completion, with the support of experienced engineers who are happy to mentor.
REQUIREMENTS
We do not require any formal experience, certifications, or degrees. Instead, we are seeking engineers who can show they have solved impressively hard problems, through past projects or GitHub contributions. We do require:
- Expertise in Python.
- A strong background in backend development, with comfort working across the stack where the work needs it.
- Experience with common software and system design patterns and infrastructure, including APIs, cloud infrastructure tools, storage solutions and data structures.
- Strong test design and security fundamentals.
- Care and attention to detail when changing live, business-critical systems, and the ability to learn a large existing codebase quickly.
- Comfort with ambiguity: working out what should be built, and prioritising among competing signals.
Bonus:
- Experience with authentication, authorization or permissioning (OAuth, SSO/SCIM, RBAC or similar).
- Experience with Kubernetes.
- Experience building internal platforms or services used by other engineering teams.
LOCATION
Our team is based across the UK, EU and US, and this is our main focus. We are flexible for exceptional candidates elsewhere. You can work remotely, or from our offices in Dublin, London, New York, San Francisco and Warsaw.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Dallas-Fort Worth, TX
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a
Driver Support Agent
, you will focus on supporting prospective drivers across all North America markets throughout their onboarding journey. You will play a crucial role in guiding drivers through compliance steps, conducting helpful outreach, and resolving onboarding roadblocks to ensure a smooth, welcoming experience.
**This is a full-time, in-person position requiring availability Monday through Friday, 9:00 AM to 5:00 PM.**
What You’ll Do:
Follow up with driver applicants across all North America markets to offer support and guide them through their application
Assist prospective drivers with required compliance steps, background checks, and documentation requirements
Troubleshoot applicant inquiries and resolve friction points throughout the onboarding process
Conduct proactive outreach to candidates needing additional support or follow-up
Identify and escalate complex compliance or technical issues to appropriate internal teams
Who You Are:
Tech-savvy; strong computer and technical skills, including experience with numerous software programs and the more standard Microsoft Office and Google Suite. CRM tools like Salesforce are a plus!
Strong mental acuity and analytical problem-solving skills
A comfortable multitasker who enjoys live operations and can quickly prioritize and switch between tasks
Skilled in prioritizing and strong delegation skills to optimize team performance
Able to manage multiple priorities simultaneously while maintaining accuracy and focus
A clear communicator with excellent reading comprehension and writing skills
Customer-service oriented; able to de-escalate situations and bring down the temperature with escalated stakeholders
Calm, cool, and collected—able to stay even-keeled during urgent or high-pressure issues
A well-rounded team player who takes ownership of (and pride in) your work
Ownership-driven: you take charge of ongoing issues and manage them through to resolution
Comfortable with ambiguity; able to create solutions even when no SOP exists
Demonstrated leadership with strong prioritization skills
An action-oriented executor: you take initiative to solve problems and get the job done
Compensation and Benefits
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $20-$22 / hour
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: San Francisco
Asana is hiring a Head of IT Systems Engineering to lead the team that powers how every Asana employee works. Reporting to the Head of IT, this San Francisco-based leader owns the strategy, architecture, and operations behind our SaaS productivity applications, corporate endpoints, identity, and user lifecycle, setting the standards and roadmap that keep every employee secure and productive. You will also influence the way Asana evaluates, adopts, and governs the tools and platforms our employees rely on. You will be responsible for the Client Platform Engineering, Application Engineering, and Identity & Integrations teams, who deliver this work. This role has one manager level report.
You ask good questions, are confident in not knowing everything, and would rather build with others than go it alone. You are crisp and detail oriented, but comfortable working outside the boundaries when the situation calls for it. You bring a proven record of success, a passion for technology, and, like us, you value hard work and fun in equal measure.
This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.
What you’ll achieve
Develop the multi-year vision, roadmap, and architecture for Systems Engineering, aligned with Asana’s business priorities and Asana’s broader AI strategy
Accelerate an Agentified Asana, helping teams across Asana embrace our tools and reduce the friction of manual work.
Partner with leaders across Asana to build and maintain an efficient and effective portfolio of SaaS tools to enable all Asanas to do their best work.
Lead, develop, and grow the Client Platform Engineering, Application Engineering, and Identity & Integrations teams, including hiring, performance management, succession planning, and career development
Own the strategy and operation of corporate endpoint management, SaaS application management, identity, and the full user lifecycle
Drive IT’s AI strategy, from evaluating and governing platforms such as Claude, Gemini, and OpenAI to building AI agents and automation for onboarding, access requests, support, and compliance workflows
Partner with Security, Legal, and Privacy to set AI usage policies, data access controls, and vendor risk standards, including identity-based access and data loss prevention for AI tools and integrations
Set client platform standards and drive excellence in system performance, patching, and configuration compliance
Partner with IT Support, IT Infrastructure, and Security leadership to resolve issues, reduce risk, and improve the employee experience
Represent Systems Engineering to senior stakeholders, communicating priorities, tradeoffs, and results clearly
About you
10+ years of IT experience, including 5+ years directly leading teams of systems engineers and software engineers in a fast-paced, cloud-first environment
Proven ownership of purchasing, inventory management, and budgeting at scale
Strong, hands-on knowledge of current IAM practices and cloud-based identity, SSO, SAML, and SCIM
Experience with hosted cloud applications, including Okta, Google Workspace, Asana, Figma, and Slack
Experience establishing governance for emerging technology, including AI usage policy, data protection, and vendor risk review
Track record of setting strategy and roadmaps, then delegating effectively while staying close enough to the details to coach and unblockExperience with configuration management and automation tools such as JAMF, Intune, Puppet, and Munki
Working knowledge of scripting and API integration (REST, OAuth, Python, PowerShell, Bash, or equivalent)
Hands-on experience with enterprise AI platforms such as Claude, and OpenAI, including deployment, administration, and integration through APIs, connectors, and MCP servers
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making
How you work
A strong mix of problem solving and a positive, service-oriented attitude
Excellent communication and documentation skills, with the ability to influence senior stakeholders and cross-functional partners
Curiosity and a bias toward experimenting with AI in your own work, and the ability to lead a team through rapid change
At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.
What we’ll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.
For this role, the estimated base salary range is between $252,000 - $296,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.
In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
#LI-Hybrid #LI-SA
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: Remote - US
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Job Summary
The Database Reliability Engineer (DBRE) is responsible for managing, building, maintaining, monitoring, and troubleshooting the cloud-based database infrastructure that our mission-critical SaaS application runs on. The DBRE role is also responsible for improving processes through automation and coding to reduce toil. They will work closely with Engineering and SRE teams to support new products that require database support.
Key Responsibilities
Work on observability of relevant database metrics and make sure desired database objectives are met.
Work with the DBA team to understand areas of operational toil and implement automations/processes to help manage PCC's database systems at scale.
Implement a data-driven approach to performance and availability improvements across database platforms.
Provide database support to Engineering and SRE teams, including database migrations, query performance, and schema/design improvements.
Work on database operational workload, performance troubleshooting and root-cause analysis.
Help standardize database configurations, deployment patterns, and operational processes across SQL Server and PostgreSQL platforms.
Manage and prioritize operational tickets, incidents, service requests, and database maintenance activities.
Qualifications and Skills
3+ years of experience working with relational database systems.
1+ year working in a Database / SRE / Engineering-related role-· SQL Server or PostgreSQL experience preferred, other DBMS is nice to haves
Hands-on experience with SQL Server or PostgreSQL administration, performance tuning, replication, high availability, and disaster recovery.
Experience working in the cloud (AWS, GCP, or Azure — Azure preferred).
Experience working with IaC tools such as Ansible and Terraform.
Coding / Automation experience with languages such as PowerShell, C#, SQL, Python, and Go.
Experience working with source control systems such as Git.
Experience working with large databases (1+ TB) and managing large database environments is a plus.
Additional experience with the following tools/systems is a plus: Jira, confluence, Grafana, ClickHouse, and various NoSQL databases.
Experience working with AI tools, technologies, or AI-assisted development and automation is a plus.
University or college education in Database Management, Software Engineering, or a related field.
Some on-call or after-hours work will be required.
#AJ1
#Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The USD base salary range for this position is $111,900-139,900+ bonus + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Remote or Mississauga
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Job Summary
The Database Reliability Engineer (DBRE) is responsible for managing, building, maintaining, monitoring, and troubleshooting the cloud-based database infrastructure that our mission-critical SaaS application runs on. The DBRE role is also responsible for improving processes through automation and coding to reduce toil. They will work closely with Engineering and SRE teams to support new products that require database support.
Key Responsibilities
Work on observability of relevant database metrics and make sure desired database objectives are met.
Work with the DBA team to understand areas of operational toil and implement automations/processes to help manage PCC's database systems at scale.
Implement a data-driven approach to performance and availability improvements across database platforms.
Provide database support to Engineering and SRE teams, including database migrations, query performance, and schema/design improvements.
Work on database operational workload, performance troubleshooting and root-cause analysis.
Help standardize database configurations, deployment patterns, and operational processes across SQL Server and PostgreSQL platforms.
Manage and prioritize operational tickets, incidents, service requests, and database maintenance activities.
Qualifications and Skills
3+ years of experience working with relational database systems.
1+ year working in a Database / SRE / Engineering-related role-· SQL Server or PostgreSQL experience preferred, other DBMS is nice to haves
Hands-on experience with SQL Server or PostgreSQL administration, performance tuning, replication, high availability, and disaster recovery.
Experience working in the cloud (AWS, GCP, or Azure — Azure preferred).
Experience working with IaC tools such as Ansible and Terraform.
Coding / Automation experience with languages such as PowerShell, C#, SQL, Python, and Go.
Experience working with source control systems such as Git.
Experience working with large databases (1+ TB) and managing large database environments is a plus.
Additional experience with the following tools/systems is a plus: Jira, confluence, Grafana, ClickHouse, and various NoSQL databases.
Experience working with AI tools, technologies, or AI-assisted development and automation is a plus.
University or college education in Database Management, Software Engineering, or a related field.
Some on-call or after-hours work will be required.
#AJ1
#Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $103,400-129,300+ bonus + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CAD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Grafana Labs is looking for a
Strategic Channel Manager, West
who will be responsible for developing, executing, and evolving all aspects of our partner go-to-market strategy in the Western region. You will work closely with the Sales, Marketing, Operations, and leadership team to align sales and go-to-market efforts with our product, technical, and sales development efforts. Your key task will be to develop and deliver immediate and future revenue growth through our partner channel, working primarily with Grafana’s Regional and Boutique Systems Integrators and Value-Added Reseller partners.
This role requires the experience to manage an emerging partner community in the region and you will be well placed to act as a trailblazer to shape the role, develop and evolve the strategy to make your mark within a rapidly growing company where partners are a core element of its GTM. You can be located ideally anywhere on the North America West coast.
What You’ll Be Doing:
Own partner opportunity identification and deal acceleration activities to drive revenue targets
Lead the identification, activation and development efforts for regional partners
Develop partner capabilities, co-sell motions and brand awareness initiatives
Establish strong executive relationships to create partnership business plans
Work with leadership to manage pipeline and revenue commitments
Work across Grafana Labs to provide input on message alignment, operational coordination, and evangelism of the partner strategy and program
What Makes You a Great Fit:
7+ years of experience in channel sales
Experience selling SaaS and/or open source technology is a plus
Demonstrated history of consistent goal achievement at high growth startups
Experience in consultative sales approach with the primary goal of maintaining exceptionally high levels of customer, partner, and community satisfaction
Proven experience developing a high performing Channels strategy
Bonus Points For:
Experience with Open Source technologies, or in the Metrics/Monitoring space
Experience in working in a remote setting
Ideally located in the Bay area
Compensation & Rewards:
In the United States, the OTE (On-Target Earnings) compensation range for this role is $265,000 - $290,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States; New York; Los Angeles; Boston; San Francisco; Washington, D.C.
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
As a Deployment Strategist, you'll work as part of a driven and creative team of Forward Deployed Engineers, Go to Market professionals, Product Engineers and other Strategists to deploy ElevenAgents, our enterprise AI platform, against the challenging problems our customers face. Your mission is to synthesize disconnected streams of thought into a cohesive understanding of what the most important problem is, what the existing workflows are, what the product needs, what users are motivated by, and where the impact could be.
No two days are the same, but as a Deployment Strategist you can expect to:
- Meet with strategic customers to deeply understand their AI transformation goals and locate their biggest pain points, particularly around customer-facing and operational workflows powered by AI agents.
- Own flagship deals end-to-end — from identifying the right use case to structuring commercial terms (including outcome-based pricing, license fees, and implementation arrangements) and driving them to close.
- Embed yourself deeply inside strategic customers: act as a trusted partner with a provisioned account, spend meaningful time onsite, and own delivery outcomes as if you were part of their team.
- Identify high-impact use cases through close engagement with customer problems and workflows, and collaborate with Forward Deployed Software Engineers to bring them to life.
- Guide customers on best practices for deploying our products (e.g. ElevenAgents); including agent design, agent orchestration, production readiness to maximize adoption and impact.
- Scope out potential applications in new industries and expand our AI solutions across different sectors globally.
- Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives.
- Collaborate with our Research teams to feed field insights back into ElevenLabs' platform and models, helping shape the roadmap.
- Build and deliver compelling demos of ElevenAgents and our broader AI technology to new and existing customers.
- Collaborate daily with customers' engineering and executive teams to ensure agents reach production and deliver measurable business outcomes.
Requirements
- 3+ years of experience working with customers in a technical capacity. Direct enterprise customer experience is preferred.
- Experience in product development, delivery, and change management
- Commercial instinct: comfort engaging in deal conversations, structuring value propositions, and navigating enterprise sales cycles alongside GTM partners.
- Basic proficiency in Python and familiarity with API integration, sufficient to prototype, demo, and communicate credibly with engineering teams.
- Excellent communication and problem-solving skills; particularly the ability to simplify complex technical concepts and structure clear logic in pursuit of optimal solutions.
- A proven track record of taking ownership of complex, ambiguous projects and delivering results.
- Adaptability to work across different customer environments, industries, and technical use cases.
- Technical aptitude and familiarity with common LLM, tooling and AI agent frameworks.
- Ability to creatively map enterprise use cases and workflows to AI systems
LOCATION
This role is remote-first, so it can be executed from anywhere in the United States. There is a preference for candidates to be based in New York or San Francisco, with the option to work out of our office. Expect regular travel for customer onsites.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Belgium - Remote
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Your Role:
As the
Enterprise Territory Manager for Belgium and Luxembourg
, you will be the senior face of Tenable in one of Europe's most digitally connected, strategically important and heavily targeted markets. In 2026, "scanning for vulnerabilities" is a baseline commodity; your mission is to help the region’s largest enterprises master
Continuous Exposure Management (CEM)
.
You will drive complex, high-value growth by helping the Belgium and Luxembourg multi-nationals, large enterprises, and critical infrastructure entities unify their risk data across IT, Cloud, Identity, and Operational Technology (OT) using the
Tenable One
platform. Candidates must speak
Flemish, French and English.
This isn't just about managing a quota; it’s about navigating complex buying committees and becoming a trusted strategic advisor in a region that deeply values directness, pragmatism, long-term partnership, and technological excellence.
Key Responsibilities
:
Strategic Enterprise Ownership:
Develop and execute a sophisticated, high-touch growth strategy targeting the largest private and public sector organizations across the Netherlands, Belgium and Luxembourg.
The Power of Presence:
While we embrace modern hybrid working models, we believe enterprise trust is built in person. You will travel regularly across the Netherlands, Belgium and Luxembourg to facilitate deep-dive strategic workshops, build executive rapport, and lead face-to-face engagements that video calls simply cannot replicate.
Sell the "Platform" Vision:
Lead consultative, value-driven engagements around the Tenable One Exposure Management Platform, articulating how AI-driven insights, preventative security, and attack path analysis materially reduce business risk for the C-suite.
Master the IT/OT Convergence:
Capitalize on the Benelux region's robust ports and logistics, chemicals and petrochemicals, high-tech manufacturing, life sciences, and energy sectors, bridging the security gap between corporate IT and industrial OT environments.
AI-Enhanced Enterprise Engagement:
Utilize Tenable’s 2026 suite of advanced AI data and intent tools to map complex enterprise accounts, letting you spend less time on administrative overhead and more time on high-value human interaction.
Ecosystem & Elite Partner Collaboration:
Work hand-in-hand with global system integrators (GSIs) and tier-one Benelux MSSPs/partners to deliver "Day 1" value and seamless deployment for complex enterprise environments.
Predictable Executive Forecasting:
Orchestrate regional support resources (including dedicated Enterprise Sales Engineers and Inside Sales) while maintaining pristine pipeline hygiene and accurate, data-backed forecasting.
What We’re Looking For (The 2026 Enterprise Profile)
Passion & Drive to Achieve:
You are a self-motivated, elite sales professional who is genuinely passionate about the cybersecurity mission. You view enterprise sales as a byproduct of solving massive, complex infrastructure risk problems.
The "People Person" & Traveler:
You thrive on human connection and corporate diplomacy. You genuinely enjoy hitting the road, understanding that the most impactful enterprise business happens over a coffee in Amsterdam or a face-to-face review in Brussels.
Proven Enterprise Track Record:
7+ years of B2B SaaS experience, with a demonstrably successful track record of closing 6- and 7-figure deals within the Benelux enterprise cybersecurity or cloud infrastructure markets.
High EQ & Intentional Listening:
You don’t just pitch features; you listen with intent. You possess the self-awareness and emotional intelligence required to read between the lines, navigating the nuances of Dutch, Belgian and Luxembourgish business culture to move from "vendor" to "trusted business partner".
The "Exposure" Mindset:
You sell cyber-risk reduction, not software licenses. You understand that in 2026, identity is the actual perimeter, cloud-native environments are standard, and proactive risk context is everything.
Cultural Fluency & Regional Nuance:
Deep alignment with the direct, consensus-driven business culture of the Netherlands and the multilingual, multicultural nature of Belgium and Luxembourg. Professional proficiency in Dutch and/or French is highly preferred, alongside fluent English.
Technical & Strategic Curiosity:
Comfortable hosting business-value discussions with CISOs and CFOs, while remaining technically agile enough to discuss AI-powered attack path analysis, Zero- Trust architectures, and NIS2/DORA regulatory compliance, including the Dutch Cyberbeveiligingswet and Belgium's national NIS2 framework.
The Cross-Functional Orchestrator:
You operate as the CEO of your accounts, seamlessly rallying and directing internal matrix teams—including Solutions Architects, Customer Success, Product Specialists, and Executive Leadership—to align around complex customer risk profiles and drive transformational, platform-level Exposure Management deals.
Why Tenable in 2026?
Undisputed Market Leader:
We are globally recognized as the pioneer and leader in AI-Powered Exposure Management.
Cutting-Edge Innovation:
Work with an unmatched enterprise portfolio that includes Tenable One, Tenable Cloud Security, and our market-leading OT Security suite.
Tangible Impact:
Help secure the critical infrastructure and corporate backbones of some of the most innovative, digitally dependent nations on Earth.
Interview Process
Recruiter Interview – 1st Stage - Virtual
Hiring Manager Interview – 2nd Stage – Virtual
Peer Interview - 3rd Stage - Virtual
SE/Colleague Interview - 4th Stage - Face to Face
Senior Stakeholder Panel Interview – 5th Stage - Virtual
Exec Level Call - Final Stage - Virtual
#LI-JG1
#LI-Remote
This is the expected salary range for this position in the primary job location, depending on experience and qualifications. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of Competitive wellness and financial benefits.
EU Pay Range
€87.000
—
€115.666,67 EUR
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
Reporting to the Sr Manager of Professional Services, you will act as the primary client liaison, leading multiple customer-facing EHR implementation projects simultaneously. You will support enterprise customers, partnering with customer stakeholders and cross-functional teams to successfully deliver complex implementations across multiple locations and markets.
You will have experience managing customer implementations in a Professional Services environment and a proven track record of successfully delivering project objectives.
Key Responsibilities:
Thoroughly understand the customer’s business and technical needs.
Act as the primary point of contact for customer stakeholders throughout all phases of the project.
Lead project kick-off meetings with customers and delivery resources.
Define project scope and develop project plans, including goals, outcomes, deliverables, timelines and required resources.
Manage multiple customer-facing software implementations, including project budgets, resources, communications, schedules and deliverables.
Coordinate implementation activities across enterprise customer stakeholders, locations and internal teams to maintain alignment and drive successful project outcomes.
Provide leadership and support to the implementation team and review deliverables prepared by the team.
Monitor and report on project progress, challenges and recommended solutions to customers and internal stakeholders.
Proactively identify and manage project risks, issues and dependencies, escalating concerns to project leadership and senior management as appropriate.
Ensure customers successfully implement and adopt PointClickCare solutions, with a smooth transition to ongoing support upon project close.
Report on deployments, schedules, budgets and revenue using internal processes and tools.
Successfully manage competing priorities across multiple customer engagements.
Strengthen the project management discipline by sharing knowledge, best practices and lessons learned across the team.
Contribute to Professional Services goals and continuous improvement initiatives that improve project delivery and customer outcomes.
Required Experience:
Experience managing complex software implementations, ideally supporting enterprise or multi-site customers.
Strong leadership, relationship-building and communication skills, with the ability to influence stakeholders and drive successful project outcomes.
Strong analytical and problem-solving skills, with the ability to self-manage, prioritize competing demands and deliver quality outcomes.
Demonstrated ability to adapt to evolving technologies and ways of working, leveraging AI and emerging tools to innovate, solve problems and improve project and customer outcomes.
Previous experience with healthcare technology, including EHR, EMR, Pharmacy solutions, and/or PointClickCare experience is an asset but not required.
Solid understanding of systems design is an asset.
PMP or PRINCE2 designation is an asset.
#LI-MG1 #LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $90,000 - $102,000 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Hybrid - San Francisco
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
Developers are building faster than ever. Humans and agents are deploying more than 6 million times a day on Vercel, spinning up over 2 million Sandboxes and serving a trillion requests per month.
Every single one is powered by
our own compute infrastructure
.
The Persistence team sits within Vercel's Compute division. This team owns the deep infrastructure within Hive (our compute platform) focussing on storage and state for all our workloads (Builds, Sandboxes and Functions). This work is redefining compute with features like Fluid Compute, Persistent Sandboxes, and Custom Images.
As a Software Engineer on the Persistence team, you'll work on the infrastructure that runs 100s of instances across every region where our customers deploy code, rethinking low-level primitives and contributing to platform features that improve the experience for thousands of developers every day.
This role is based hybrid in
San Francisco
or
New York City,
and
the role includes in-office anchor days.
What you'll do
Manage and improve our fleet of clusters, running 100s of instances deployed in every region where our customers deploy and run their code.
Write Golang on a daily basis and use Terraform to provision infrastructure; you'll get to know Nomad as our scheduler for managing workloads.
Rethink the primitives of our infrastructure — working with virtual filesystems, Linux primitives, and low-level virtualisation.
Own the reliability and performance of our compute platform, including on-call coverage for a team where every improvement has outsized impact at scale.
Collaborate across teams to drive the convergence of all compute at Vercel.
What you need
5+ years of software engineering experience, with Golang strongly preferred.
Deep experience with virtual machines, file systems and Linux — you like knowing how things work under the hood (tcpdump, strace, and iptables are familiar tools).
Experience building and operating distributed systems at scale; you design for performance and reliability.
Experience with schedulers and orchestrators for managing containers and non-containerised workloads (e.g. Nomad, Kubernetes).
Excellent problem-solving and communication skills, with a genuine enthusiasm for digging into problems that don't have obvious solutions.
Bonus if you
Have worked on low-level virtualisation or sandbox execution environments.
Have product engineering experience and care about the developer-facing impact of infrastructure decisions.
Have experience with on-call operations for large-scale distributed systems.
Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
#LI-KR1
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
ABOUT THE TEAM
People Intelligence sits within People and Communications. We build the data and products behind talent decisions at every level — from leaders, managers, and employees. Our partners in Total Rewards, HRBP, Talent Management, and People Operations depend on what we ship..The team is a growing team, and you will help set the engineering standard for how we build.
IN THIS ROLE, YOU'LL HAVE THE OPPORTUNITY TO:
- Lead technical projects from first design through launch and iteration, across products such as performance cycles, compensation planning, talent reviews, total rewards statements, and self-service tools.
- Design scalable architectures that integrate with our internal systems (i.e. Workday, Ashby, etc.) and our people data platform, that holds up when the whole company is in a review or compensation cycle.
- Build with security in mind from the first commit, including role and reporting-line access, protection for compensation and performance data, and an audit trail on every change.
- Work directly with Total Rewards, HR business partners, Talent Management, and People Operations to understand how each program runs, transforming it into products that managers and employees want to use.
- AI is native to you, and speeds up how you design, build, and test, to help the team adopt the workflows that hold up.
- Raise the technical bar through design reviews, code review, documentation, and mentorship.
SKILLS YOU BRING:
- 5+ years of professional software development, with a track record of building internal tools and production systems that employees and teams depend on every day.
- Full-stack experience building web applications, with depth in at least one of Ruby, Python, TypeScript, or Kotlin, and a modern frontend framework such as React.
- Experience designing systems that handle sensitive data, including authentication, fine-grained authorization, and auditability.
- Clear communication with non-technical partners, and the product judgment to simplify a complex process rather than rebuild.
- Experience taking a product from 0 to 1, including making architectural calls with incomplete information and revisiting them as you learn.
NICE-TO-HAVE'S:
- Experience building HR or people products, such as performance management, compensation planning, talent management, or employee self-service. We value this domain depth highly.
- Experience integrating with an HRIS such as Workday, including its APIs and effective-dated data and other HR related systems (i.e. Ashby, Lever, Shareworks, Okta, etc.)
- Familiarity with how people programs run, including review and calibration cycles, compensation bands and merit planning, and job architecture.
- Experience in a regulated or privacy-sensitive environment.
WHO YOU ARE:
- You are self-directed, and you find the next problem worth solving without waiting for a ticket.
- You are curious about how things work, and you ask why a process exists before you change it.
- You treat employee data with care and think about privacy and access as design constraints from the start.
- You would rather ship a simple version, learn from real users, and improve it than hold back a perfect one.
- You own outcomes, not just code, and you stay with a product after it launches.
- You make the people around you better through pairing, reviews, and clear writing.
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
Commercial Associate, Data Center Asset Management
About the role
Anthropic leases large data center campuses from developers, and our compute roadmap depends on those campuses being built, energized and handed over on schedule. When a signed project slips, the fastest fix is often commercial: change who pays for what, who controls what, and what happens when a date is missed. This team renegotiates signed deals to get projects back on track and then makes sure what was agreed actually happens.
You will be second chair on every one of those negotiations, working directly with the team lead, and we expect you to be able to run a site on your own within six to nine months.
What you will do
Run the issues list on live renegotiations and keep parallel papers conformed (term sheets with more than one counterparty, amendments, side letters, schedules), catching the differences before the other side does.
Turn first drafts of term sheets, amendments and formal notices with in house and outside counsel.
Write the internal approval memo and collect sign offs from Finance, Legal, Construction, Power and Operations.
Hold the day to day channel with the developer and its counsel on deliverables, lists and dates, and escalate commercial points and misses.
Visit the sites. Sit with developer and landlord management (not only the operations team) to see what is going wrong and what is going right, and turn what our construction leads are seeing into contract positions.
Own version control, the notice calendar and the claims register.
Help onboard two senior contract specialists on the team.
You may be a good fit if you
Have carried complex commercial agreements from term sheet to signature as the person holding the issues list, in real estate, energy, infrastructure, construction or project finance.
Can read a lease, work letter or construction contract and say in plain English who carries which risk and what happens when a date is missed.
Have held your ground with counterparties in challenging situations day after day without losing the facts or the relationship.
Write short memos a busy executive can approve from.
Are comfortable walking a construction site and asking management direct questions.
Stay exact on versions and details when the timeline is days, not weeks.
Have legal or commercial training. This is not a lawyer role and a law license is not required.
Strong candidates may also
Have worked on data center, power or heavy industrial development.
Have amended, restructured or worked out a project that was already in trouble.
Know their way around the lender consents and financing documents that sit behind a lease.
Already use AI tools to compare documents, draft and track.
We can teach
Data center vocabulary (commissioning levels, power feeds, ready for service conditions).
Our form documents and internal approval systems.
Logistics
Full time.
Compensation: [to be set]
Regular travel to project sites in the US. Not site based. Travel 30% of the time.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$1
—
$2 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Baltic Region
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
We are seeking an experienced
Product Manager
to lead internal systems, automation initiatives, and
business process transformation
projects from an initial business problem through
implementation
,
adoption
, and
measurable
results.
Key Responsibilities
Partner with leadership and department heads to define the vision and direction for new solutions, systems, and process improvements that deliver measurable business outcomes
Transform strategic goals into actionable product solutions, aligning technical capabilities with business priorities
Lead the
end-to-end MarTech enterprise product lifecycle
– own initiatives from an ambiguous business problem through discovery, process analysis, solution design, prioritization, delivery, implementation, adoption, and measurable business results
Act as a bridge between business stakeholders and technical teams, ensuring clarity, alignment, and transparency at every stage. Work closely with engineering and design teams to ensure timely, high-quality delivery
Analyze existing business processes and
identify opportunities for automation and improvement
. Re-engineer processes and
implement
new, effective solutions
Collaborate with business analysts, product designers, engineering teams, and other departments to deliver measurable outcomes. Independently own individual projects or specific product stages when needed
Work with process owners and department leaders to implement solutions in day-to-day operations, support adoption, collect feedback, and validate whether the expected business outcome has been achieved
Qualifications
5+ years of relevant experience in Product, Project, Business Analysis, or transformation roles within digital or technology-driven companies, including
direct ownership
of internal systems or business process initiatives
Proven ability to lead
cross-functional initiatives
from an ambiguous business problem through discovery, solution design, delivery, implementation, adoption, and measurable results
Experience analyzing and re-engineering business processes, implementing internal products or systems, and driving digital transformation
Strong understanding of
product
and
project
management practices, with the ability to determine when software development is needed and when a simpler operational or automation solution is more appropriate
Practical experience using AI, automation, and no-code/low-code tools to improve workflows, validate hypotheses, or build early-stage prototypes. Experience with tools such as
n8n, Zapier, Make
, or similar is preferred
Strong analytical, organizational, prioritization, and delivery skills, with the ability to make data-informed decisions
Excellent communication, stakeholder engagement, and alignment skills, including the ability to influence stakeholders without direct authority
Self-driven, highly organized, and comfortable working remotely across time zones
Experience in B2B marketing operations, lead generation, demand generation, marketing automation, or MarTech is a plus
Fluency in English (Upper-Intermediate or Advanced level)
What We Offer
Opportunity to shape the backbone systems of a modern, data-driven digital company
Autonomy to lead meaningful projects from ideation to impact
A collaborative, innovation-first environment that values initiative and experimentation
Reduced working hours on Fridays during the summer
Schedule: Monday–Friday, 1:00/2:00 PM – 9:00/10:00 PM EET
Why Join Us
You’ll be at the intersection of
technology, process innovation, and business growth
– building systems that empower our teams to work smarter, faster, and more collaboratively. If you’re a strategic thinker who loves turning complexity into clarity and ideas into scalable solutions, we’d love to meet you.
Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Director, Product Marketing
Location: Remote US
Compensation Range: $190,000 to $210,000 base plus bonus and equity
What You’ll Do:
You will own the go-to-market story for Huntress's MSP business, turning product capabilities, SOC expertise, and community insight into a clear narrative that helps MSPs evaluate, sell, bundle, and grow with Huntress. You will make the work of Product, Campaigns, Sales, Community, and Security land with the people who depend on it. Give More Than We Take by creating practical value for every team and partner you touch, from a sharper message architecture to enablement that helps a seller have a better first conversation.
You are Candor in action when you bring the MSP voice into roadmap, launch, and campaign decisions, making the hard tradeoffs visible and the feedback useful. You are Outcome-Obsessed about the results: stronger new-logo demand, better pipeline quality, higher multi-product attach, and more productive sellers. You will move from insight to action quickly, learn from the field, and keep improving the motion as MSP needs and the market change.
Responsibilities:
Own MSP-level positioning, value propositions, message architecture, and proof points that give every product story a clear place in the way MSPs buy and grow.
Partner with Campaigns and Growth Marketing to turn audience insight into demand programs and mid-funnel and bottom-funnel assets, including buyer guides, comparison content, business-case tools, demo narratives, and webinars.
Build cross-sell and attach plays that help MSPs expand across Huntress products, including practical bundle, pricing, margin, and seller workflow guidance.
Turn SOC incidents, threat research, analyst expertise, and response outcomes into credible MSP-facing proof, while partnering with Community on practitioner education, events, and peer programs.
Represent MSP needs in product launches and roadmap conversations, and equip SDRs, AEs, and Partner and Channel Account Managers with talk tracks, discovery questions, objection handling, competitive guidance, and first-call decks.
Own MSP competitive intelligence and the field feedback loop by synthesizing sales calls, win-loss insights, partner input, community signals, and SOC expertise into decisions that sharpen the motion each quarter.
Use AI thoughtfully for day-to-day research, drafting, analysis, and workflow productivity, reviewing outputs for accuracy, relevance, and sound judgment before applying them.
What You Bring To The Team:
You have 6+ years of product marketing experience, including 3+ years in B2B cybersecurity or IT software.
You understand how MSPs run their businesses, price and bundle services, and resell solutions to their clients, with experience in an MSP, channel, or partner-led go-to-market.
You have built audience-level message architecture and partnered with demand generation teams to turn it into campaigns, content, and pipeline.
You have created cross-sell or expansion plays that increased multi-product adoption across an existing customer or partner base.
You can speak credibly about endpoint, identity, SIEM, and security awareness, and you can turn technical findings from security analysts into clear business stories.
You have built talk tracks, battlecards, playbooks, and enablement that sellers and partners actually use, and you lead effectively through influence across Marketing, Product, Sales, Community, and Security.
You use AI to work faster and smarter on research, drafting, analysis, and other everyday tasks, while applying good judgment to validate and improve the output.
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for
all
full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: Mississauga, Ontario
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
Reporting directly to the Finance Enablement Manager, the Finance Contracts Analyst plays a critical role in ensuring accurate, compliant, and efficient billing and revenue operations. This position is responsible for supporting the initial review of the monthly open ready to bill opportunities with the associated contracts and preparing the billing requirements for hand off within the team. The review will require detail reviews of complex and simple contracts to identify rates, terms, discounts, and additional key billing requirements. This position requires strong analytical skills, attention to detail, and the ability to efficiently communicate with internal and external stakeholders. This role will include the management of the finance case queue involving review case details to create credit calculations and complex reconciliations. The role will also participate in maintenance of existing documentation with a continuous focus in standardization, efficiency gains and process improvement by inclusion of automations.
Key Responsibilities:
Analyze financial contracts and agreements to ensure compliance with company policies, regulations, and legal requirement. Review contract terms, conditions, and pricing to identify potential risks, inconsistencies, or discrepancies. Monitor contract performance, track financial obligations to ensure billing timelines are met.
Validate rates, discounts, terms, and special conditions across both simple and complex contract structures. Identify variances, discrepancies, and potential revenue leakage, and collaborate with internal teams to investigate and resolve issues.
Collaborate with internal teams, sales, Customer Success, and finance leadership clarify contract terms, expected execution of pricing, and conditions that align with company objectives. Develop and maintain effective relationships with clients, and internal stakeholders to facilitated contract negotiations and resolve any disputes
Prepare monthly reports and forecasts to advise related teams on opportunity conversation, contract performance and revenue recognition requirements deemed required.
Contribute to process documentation, standardization, and continuous improvement initiatives, including workflow enhancements and automation opportunities. Participate in system testing, data quality initiatives, and cross functional projects that improve billing accuracy and operational efficiency
Required Skills & Qualifications:
2-5 years' experience in Business Administration, financial analysis, accounting, or similar fields.
Bachelor's degree in Accounting or Finance preferred.
Proven experience as a financial analyst, contract analyst, or in a comparable or similar role.
Strong computer ability in a Windows environment, with Microsoft Office (Word, Excel and Outlook
Ability to work with large volumes of complex data across multiple systems (i.e. Tableau, JIRA, and Excel reporting)
AI Fluency and/or use of M365 Copilot
Experience with NetSuite, and Salesforce preferred.
#LI-TW1
#LI-Hybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $58,000 - $73,000 + bonus + benefits, overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Quezon City, Metro Manila, Philippines
Neolytix is a healthcare services and technology organization that supports medical practices and healthcare businesses through specialized operational solutions. We operate with globally distributed teams and are committed to delivering operational excellence, maintaining strong compliance standards, and creating an engaging employee experience across all locations.
We are seeking an experienced, commercially minded
Human Resources Business Partner (HRBP)
to support leaders and employees across the Philippines, Latin America, and the United States. This individual will act as a strategic advisor and hands-on HR partner, helping business leaders build high-performing teams while ensuring fair, consistent, compliant, and people-centered HR practices.
The HRBP will partner with functional and operational leaders across the Philippines, Latin America, and the United States to align people strategy with business goals. The role is responsible for advising on employee relations, performance management, workforce planning, engagement, talent development, organizational change, and policy implementation.
This position requires a practical understanding of the challenges of managing distributed, multicultural teams. The successful candidate will be able to navigate regional employment practices, work effectively across time zones, maintain high levels of confidentiality, and balance employee advocacy with Neolytix’s operational and client-service requirements.
Key ResponsibilitiesRegional Business Partnership
Partner closely with business leaders across the Philippines, Latin America, and the United States to understand workforce priorities, operational needs, organizational challenges, and people-related risks.
Translate business objectives into regional people plans covering headcount planning, hiring, retention, performance, talent development, and employee engagement.
Provide proactive HR guidance to leaders on team structure, role clarity, manager effectiveness, internal mobility, succession planning, and organizational change.
Act as a trusted advisor and coach to people managers, supporting them in making fair, timely, and business-aligned people decisions.
Collaborate with HR, Operations, Finance, Talent Acquisition, Payroll, and Legal stakeholders to ensure coordinated people support across regions.
Identify regional trends, recurring employee concerns, and organizational risks; recommend practical and scalable improvements.
Employee Relations and Workplace Investigations
Manage and advise on sensitive employee-relations matters, including conduct concerns, attendance, performance issues, conflicts, grievances, workplace investigations, corrective action, and separations.
Ensure employee-relations matters are addressed promptly, objectively, confidentially, and with appropriate documentation.
Guide managers through performance improvement plans, coaching plans, written warnings, final notices, and other corrective-action processes.
Conduct or support workplace investigations in accordance with company policy, local employment requirements, and applicable escalation protocols.
Partner with HR leadership and legal counsel, as appropriate, on complex employee-relations matters and high-risk decisions.
Maintain consistency in the application of policies and employment practices while accounting for country-specific legal and cultural considerations.
Regional Compliance and Policy Administration
Support implementation and consistent application of Neolytix HR policies across the Philippines, Latin America, and the United States.
Maintain working knowledge of key employment-practice requirements applicable to supported regions, including employment classification, working hours, leave administration, wage-and-hour considerations, disciplinary practices, employee documentation, and separation processes.
Partner with local HR, Payroll, Finance, and external advisors to ensure appropriate country-specific compliance and documentation.
Identify policy gaps, process risks, and inconsistent practices; recommend updates that balance regional requirements with a cohesive global employee experience.
Support audit readiness and provide HR documentation, reports, and records as needed.
Escalate legal, regulatory, and employee-relations risks to HR leadership and appropriate internal or external counsel.
Performance, Talent, and Leadership Development
Support the design and execution of performance-management processes, including goal setting, performance reviews, calibration discussions, development planning, and performance-improvement processes.
Coach managers to give clear feedback, set measurable expectations, document performance concerns, and address issues early.
Partner with business leaders and Talent Acquisition on workforce planning, job design, hiring priorities, interview quality, and onboarding readiness.
Support talent reviews, succession planning, and identification of high-potential employees and critical roles.
Help implement leadership-development, manager-training, and employee-learning initiatives that build capability across regions.
Ensure career development and internal-mobility practices are equitable, transparent, and aligned with business needs.
Employee Engagement and Culture
Use employee-engagement surveys, pulse checks, retention data, exit-interview feedback, and manager input to identify cultural strengths and opportunities.
Partner with leaders to develop clear and measurable action plans in response to engagement and employee-experience findings.
Support initiatives that promote inclusion, recognition, effective communication, wellness, and connection among remote and distributed employees.
Facilitate or support manager conversations, employee listening sessions, and culture-building activities across regional teams.
Promote Neolytix values and reinforce a consistent, respectful, and accountable employee experience across the employee lifecycle.
HR Operations, Data, and Reporting
Maintain accurate, timely, and confidential HR documentation for supported employee populations.
Partner with HR Operations, Payroll, Benefits, and HRIS teams to resolve employee concerns and ensure smooth people processes.
Analyze regional people metrics, including attrition, retention, absenteeism, time-to-fill, engagement, internal mobility, performance outcomes, and employee-relations trends.
Develop reports and concise insights for business leaders and HR leadership, highlighting risks, root causes, and recommended actions.
Identify opportunities to streamline workflows, improve service delivery, standardize documentation, and automate recurring HR processes.
Ensure employee data is handled in accordance with company standards, access controls, privacy requirements, and applicable data-protection obligations.
Location: Pasig, Philippines
Neolytix is a healthcare services and technology organization that supports medical practices and healthcare businesses through specialized operational solutions. We operate with globally distributed teams and are committed to delivering operational excellence, maintaining strong compliance standards, and creating an engaging employee experience across all locations.
We are seeking an experienced, commercially minded
Human Resources Business Partner (HRBP)
to support leaders and employees across the Philippines, Latin America, and the United States. This individual will act as a strategic advisor and hands-on HR partner, helping business leaders build high-performing teams while ensuring fair, consistent, compliant, and people-centered HR practices.
The HRBP will partner with functional and operational leaders across the Philippines, Latin America, and the United States to align people strategy with business goals. The role is responsible for advising on employee relations, performance management, workforce planning, engagement, talent development, organizational change, and policy implementation.
This position requires a practical understanding of the challenges of managing distributed, multicultural teams. The successful candidate will be able to navigate regional employment practices, work effectively across time zones, maintain high levels of confidentiality, and balance employee advocacy with Neolytix’s operational and client-service requirements.
Key ResponsibilitiesRegional Business Partnership
Partner closely with business leaders across the Philippines, Latin America, and the United States to understand workforce priorities, operational needs, organizational challenges, and people-related risks.
Translate business objectives into regional people plans covering headcount planning, hiring, retention, performance, talent development, and employee engagement.
Provide proactive HR guidance to leaders on team structure, role clarity, manager effectiveness, internal mobility, succession planning, and organizational change.
Act as a trusted advisor and coach to people managers, supporting them in making fair, timely, and business-aligned people decisions.
Collaborate with HR, Operations, Finance, Talent Acquisition, Payroll, and Legal stakeholders to ensure coordinated people support across regions.
Identify regional trends, recurring employee concerns, and organizational risks; recommend practical and scalable improvements.
Employee Relations and Workplace Investigations
Manage and advise on sensitive employee-relations matters, including conduct concerns, attendance, performance issues, conflicts, grievances, workplace investigations, corrective action, and separations.
Ensure employee-relations matters are addressed promptly, objectively, confidentially, and with appropriate documentation.
Guide managers through performance improvement plans, coaching plans, written warnings, final notices, and other corrective-action processes.
Conduct or support workplace investigations in accordance with company policy, local employment requirements, and applicable escalation protocols.
Partner with HR leadership and legal counsel, as appropriate, on complex employee-relations matters and high-risk decisions.
Maintain consistency in the application of policies and employment practices while accounting for country-specific legal and cultural considerations.
Regional Compliance and Policy Administration
Support implementation and consistent application of Neolytix HR policies across the Philippines, Latin America, and the United States.
Maintain working knowledge of key employment-practice requirements applicable to supported regions, including employment classification, working hours, leave administration, wage-and-hour considerations, disciplinary practices, employee documentation, and separation processes.
Partner with local HR, Payroll, Finance, and external advisors to ensure appropriate country-specific compliance and documentation.
Identify policy gaps, process risks, and inconsistent practices; recommend updates that balance regional requirements with a cohesive global employee experience.
Support audit readiness and provide HR documentation, reports, and records as needed.
Escalate legal, regulatory, and employee-relations risks to HR leadership and appropriate internal or external counsel.
Performance, Talent, and Leadership Development
Support the design and execution of performance-management processes, including goal setting, performance reviews, calibration discussions, development planning, and performance-improvement processes.
Coach managers to give clear feedback, set measurable expectations, document performance concerns, and address issues early.
Partner with business leaders and Talent Acquisition on workforce planning, job design, hiring priorities, interview quality, and onboarding readiness.
Support talent reviews, succession planning, and identification of high-potential employees and critical roles.
Help implement leadership-development, manager-training, and employee-learning initiatives that build capability across regions.
Ensure career development and internal-mobility practices are equitable, transparent, and aligned with business needs.
Employee Engagement and Culture
Use employee-engagement surveys, pulse checks, retention data, exit-interview feedback, and manager input to identify cultural strengths and opportunities.
Partner with leaders to develop clear and measurable action plans in response to engagement and employee-experience findings.
Support initiatives that promote inclusion, recognition, effective communication, wellness, and connection among remote and distributed employees.
Facilitate or support manager conversations, employee listening sessions, and culture-building activities across regional teams.
Promote Neolytix values and reinforce a consistent, respectful, and accountable employee experience across the employee lifecycle.
HR Operations, Data, and Reporting
Maintain accurate, timely, and confidential HR documentation for supported employee populations.
Partner with HR Operations, Payroll, Benefits, and HRIS teams to resolve employee concerns and ensure smooth people processes.
Analyze regional people metrics, including attrition, retention, absenteeism, time-to-fill, engagement, internal mobility, performance outcomes, and employee-relations trends.
Develop reports and concise insights for business leaders and HR leadership, highlighting risks, root causes, and recommended actions.
Identify opportunities to streamline workflows, improve service delivery, standardize documentation, and automate recurring HR processes.
Ensure employee data is handled in accordance with company standards, access controls, privacy requirements, and applicable data-protection obligations.
УдалённоRemote; Ireland; Europe; United States; Poland; United Kingdom
Dallas-Fort Worth, TX
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоUnited States; New York; Los Angeles; Boston; San Francisco; Washington, D.C.
Belgium - Remote
УдалённоRemote, USA
Hybrid - San Francisco
УдалённоseniorRemote (Canada)
San Francisco, CA | New York City, NY
seniorSelf-driven, highly organized, and comfortable working remotely across time zones
United States of America
ГибридMississauga, Ontario
Quezon City, Metro Manila, Philippines; The successful candidate will be able to navigate regional employment practices, work effectively across time zones, maintain high levels of confidentiality, and balance employee advocacy with Neolytix’s operational and client-service requirements
Pasig, Philippines; The successful candidate will be able to navigate regional employment practices, work effectively across time zones, maintain high levels of confidentiality, and balance employee advocacy with Neolytix’s operational and client-service requirements