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Location: Remote, USA Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Position Summary   As part of the Professional Services, Practice Delivery team, the Software Implementation Consultant, Financial will act as the principal liaison with the customer to implement best practices to drive optimized business outcomes for the customer within the Long-Term and Post-Acute Care (LTPAC) settings. The Consultant will be diligent, customer focused, agile, transparent and a strong communicator. This individual will build relationships with our customers to become the trusted advisor and counsel them on our solutions and recommended business practices. The successful candidate will lead an in-depth analysis of the customers’ desired business process, operations and practices and provides recommendation for solution configuration and enhanced business practices. The applicant should expect up to 30% on site travel to customer sites and regional meetings.   The Software Implementation Consultant will report to the Sr Manager, Professional Services Key Responsibilities: Principal implementation liaison on the project team translating and documenting customer expectations, business processes and goals to ensure implementation success Lead a detailed business discovery and develop recommendations to execute a delivery approach that will drive outcomes and value Translate technical requirements and execute system configuration setup (more complex than entry) Establish and maintain strong successful customer relationships by utilizing excellent communication and collaboration skills Act as a trusted advisor to the customer, build strong partnerships to develop implementation approaches that consider the impact to a customer’s business and daily workflows Partner with internal stakeholders, including project managers and training specialists, to create and execute implementation plans that are on-time and with the highest quality to support customer satisfaction In collaboration with the project team, proactively anticipate, identify, and communicate issues, risks, escalations, timelines and delays to ensure an exceptional customer experience and successful implementation Lead, influence, advise and support customer change management strategies, including the plans for user readiness and acceptance. Develop and maintain expertise and knowledge in multiple product offerings, including the knowledge of the end-to-end solution and product value outcomes When needed, travel to customer on-site locations to lead and direct meetings and presentations Your Key Strengths: Post-secondary education in accounting or technology preferred Foundational understanding of artificial intelligence (AI) and enthusiasm for exploring and experimenting with AI Passion for delivering an exceptional customer experience Healthcare industry experience preferred Excellent communication, organizational and collaboration skills Consulting experience in software implementation, workflow analysis, recommendation development and measuring business outcomes Multi-resource project team experience balancing milestones and objectives efficiently and on time Proven ability to take accountability for a project, demonstrating initiative, and delivering on commitments to ensure customer objectives are met The ability to quickly learn new concepts and technologies and convert them into customer solution value Self-starter, able to work independently, prioritize to deliver on time and adapt priorities and a flexible approach to sharing client insights Ability to thrive in a high paced, complex team environment Must be results oriented, and demonstrate a can-do attitude with adaptability, problem-solving and critical thinking skills #Remote #MG-Li PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $75,000- $90,000 with fulltime benefits!  Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

Location: London, UK; United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ The Docker Sandboxes team is building the runtime that lets AI coding agents run safely on a developer's machine: disposable, isolated microVM sandboxes that each get their own Docker daemon, filesystem, and network. This is the core of Docker's sbx product: developers can give an agent the autonomy it needs to get real work done without it ever touching the host, and tear the whole environment down when it's finished. The successful candidate is a technical, product-minded engineer with deep experience building secure, isolated runtime environments (sandboxes, containers, or VMs) and a track record of shipping and owning that kind of infrastructure in production at scale. They think naturally about isolation and security boundaries, understand the tradeoffs involved in running untrusted or semi-trusted workloads safely, and can reason confidently about a system that spans multiple surface areas. They can drive clarity and consensus on hard, ambiguous problems that cross team and component boundaries, raise the bar for engineering quality wherever they work, thrive in a remote-first environment, communicate clearly across time zones, work with our users, while bringing curiosity and craftsmanship to hard problems. Please note: this role is currently prioritizing candidates currently located in the Eastern time zone (US or Canada), or in the EU. RESPONSIBILITIES - Design, develop, and lead improvements to the sandboxes product across agent integration, tool permissions, and developer-facing workflows. - Investigate and resolve correctness, performance, and stability issues in the agent integration layer across macOS, Windows, and Linux. - Drive the reliability and performance of sandbox creation, session management, and teardown for AI agent workloads. - Collaborate with peers, Product, and adjacent teams to evolve the architecture as requirements grow. - Mentor engineers on the team and set the bar in design reviews and code reviews. - Engage with the open source and agentic development community around sandboxing, MCP, and related ecosystems. - Participate in on-call rotations and respond to critical stability issues affecting users. - Document your work clearly and share knowledge with the rest of the team. QUALIFICATIONS - 8+ years of software engineering experience, with demonstrated technical leadership on production systems at scale. - Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience - Experience building developer tools, desktop applications, or runtime infrastructure used directly by developers. - Familiarity with the agentic software development ecosystem: how coding agents work and how tools like Claude Code, Codex, or similar agents interact with their environment. - Ability to reason about isolation and security boundaries: what a sandbox should and shouldn't expose, and how to make safe defaults obvious to users. - Experience driving architecture and technical strategy across multiple engineers or teams. - Strong written and verbal communication skills. - Comfortable working with a high degree of autonomy in a remote-first environment. WHAT TO EXPECT FIRST 30 DAYS - Build an understanding of our codebase. - Meet the people on your team and those adjacent to it. - Build an understanding of the products we are shipping and our near-term technical priorities. - Deliver small fixes or improvements. FIRST 90 DAYS - Lead the design and development of a significant improvement or feature of the local sandboxes stack. - Engage with our open source project and the relevant upstream communities. - Shape the team's technical direction, and drive architecture discussions. ONE YEAR OUTLOOK (FIRST YEAR) - Deliver measurable improvements to the correctness and performance of sandboxes. - Become a recognized technical owner of key parts of the codebase and a go-to technical leader for the local runtime. - Help us define the longer-term technical strategy for the filesystem layer in a way that fits with Product and Business goals, and rally the team behind it. Docker considers visa sponsorship on a case-by-case basis based on business needs. Compensation & Equity United States: $160,900 – $260,700 + equity ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: Washington DC Workplace: Remote ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE ROLE We are looking for a Regional Director of Sales to lead revenue growth across a defined region within the Americas. This is a critical frontline leadership role for someone who has managed high-performing enterprise Account Executives, understands complex technical sales cycles, and is excited to help build the go-to-market motion for one of the most important categories in software. As Regional Director, Sales, you will own regional revenue execution, pipeline development, forecast accuracy, and team performance. You will lead a team of quota-carrying Account Executives selling to technical, product, and business stakeholders at high-growth startups and large enterprises. This role is ideal for a hands-on sales leader who combines strong operating discipline with curiosity about AI, developer platforms, and emerging infrastructure markets. You should be comfortable staying close to deals, coaching sellers through complex cycles, and helping customers understand both immediate use cases and long-term strategic value.   WHAT YOU’LL DO - Own regional revenue targets, pipeline generation, forecast accuracy, and overall sales execution. - Lead, coach, and develop a team of enterprise Account Executives. - Build a culture of accountability, customer obsession, strong qualification, and consistent execution. - Partner closely with Sales Engineering, Customer Success, Product, Marketing, and Sales leadership to improve win rates and customer outcomes. - Drive disciplined execution across territory planning, account strategy, opportunity qualification, mutual action plans, forecasting, and expansion motions. - Stay deeply engaged in strategic opportunities, including executive alignment, deal strategy, negotiation, and closing. - Coach the team on selling to technical and executive audiences, including engineering leaders, AI teams, platform teams, product leaders, and business stakeholders. - Inspect pipeline rigorously, identify risks early, and ensure clear next steps across priority opportunities. - Develop a clear view of market demand, buyer personas, competitive dynamics, and customer pain points across your region. - Help refine LangChain’s enterprise sales motion as we scale from early GTM into a more repeatable, predictable sales organization. - Recruit, onboard, and retain high-performing sales talent as the region grows. WHAT WE’RE LOOKING FOR - 7+ years of enterprise software sales experience, including 2+ years leading quota-carrying sales teams. - Proven track record managing teams that sell complex technical products to enterprise customers. - Experience hiring, coaching, and developing high-performing Account Executives. - Strong command of enterprise sales fundamentals: qualification, discovery, value selling, mutual action plans, forecasting, negotiation, and executive engagement. - Experience selling to technical buyers such as engineering, infrastructure, data, AI/ML, developer platform, or product teams. - Ability to operate in a fast-moving, early-stage or high-growth environment where playbooks are still being built. - Strong cross-functional instincts and a collaborative approach to working with Product, Engineering, Marketing, Sales Engineering, and Customer Success. - Excellent communication skills, with the ability to simplify complex technical concepts for different audiences. - High ownership, low ego, and a willingness to be hands-on with customers, deals, and team development. NICE TO HAVE - Experience selling developer tools, infrastructure software, observability, data platforms, ML/AI tooling, or open-source commercial products. - Familiarity with LLMs, AI agents, RAG, observability, evaluations, or modern AI application development. - Experience helping scale a regional sales function at a company moving from founder-led or early GTM to a more repeatable enterprise sales motion. - Experience with MEDDIC, MEDDPICC, Command of the Message, or similar enterprise sales methodologies. - Prior success selling into both digital-native and large enterprise accounts. - Experience working in a highly technical, product-led, or open-source-influenced sales environment. WHY JOIN US AI is changing how software is built, deployed, and operated. LangChain is at the center of that shift. This is an opportunity to help build the sales organization for a category-defining company, work with highly technical and ambitious customers, and shape how enterprises adopt production-grade AI systems. You’ll join a team that values ownership, clarity, curiosity, and pace — and you’ll have the opportunity to make a meaningful impact on the company’s growth trajectory.   Compensation: $350,000 - $400,000 OTE + Equity Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: New York, NY Workplace: Remote ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE ROLE We are looking for a Regional Director of Sales to lead revenue growth across a defined region within the Americas. This is a critical frontline leadership role for someone who has managed high-performing enterprise Account Executives, understands complex technical sales cycles, and is excited to help build the go-to-market motion for one of the most important categories in software. As Regional Director, Sales, you will own regional revenue execution, pipeline development, forecast accuracy, and team performance. You will lead a team of quota-carrying Account Executives selling to technical, product, and business stakeholders at high-growth startups and large enterprises. This role is ideal for a hands-on sales leader who combines strong operating discipline with curiosity about AI, developer platforms, and emerging infrastructure markets. You should be comfortable staying close to deals, coaching sellers through complex cycles, and helping customers understand both immediate use cases and long-term strategic value. WHAT YOU’LL DO - Own regional revenue targets, pipeline generation, forecast accuracy, and overall sales execution. - Lead, coach, and develop a team of enterprise Account Executives. - Build a culture of accountability, customer obsession, strong qualification, and consistent execution. - Partner closely with Sales Engineering, Customer Success, Product, Marketing, and Sales leadership to improve win rates and customer outcomes. - Drive disciplined execution across territory planning, account strategy, opportunity qualification, mutual action plans, forecasting, and expansion motions. - Stay deeply engaged in strategic opportunities, including executive alignment, deal strategy, negotiation, and closing. - Coach the team on selling to technical and executive audiences, including engineering leaders, AI teams, platform teams, product leaders, and business stakeholders. - Inspect pipeline rigorously, identify risks early, and ensure clear next steps across priority opportunities. - Develop a clear view of market demand, buyer personas, competitive dynamics, and customer pain points across your region. - Help refine LangChain’s enterprise sales motion as we scale from early GTM into a more repeatable, predictable sales organization. - Recruit, onboard, and retain high-performing sales talent as the region grows. WHAT WE’RE LOOKING FOR - 7+ years of enterprise software sales experience, including 2+ years leading quota-carrying sales teams. - Proven track record managing teams that sell complex technical products to enterprise customers. - Experience hiring, coaching, and developing high-performing Account Executives. - Strong command of enterprise sales fundamentals: qualification, discovery, value selling, mutual action plans, forecasting, negotiation, and executive engagement. - Experience selling to technical buyers such as engineering, infrastructure, data, AI/ML, developer platform, or product teams. - Ability to operate in a fast-moving, early-stage or high-growth environment where playbooks are still being built. - Strong cross-functional instincts and a collaborative approach to working with Product, Engineering, Marketing, Sales Engineering, and Customer Success. - Excellent communication skills, with the ability to simplify complex technical concepts for different audiences. - High ownership, low ego, and a willingness to be hands-on with customers, deals, and team development. NICE TO HAVE - Experience selling developer tools, infrastructure software, observability, data platforms, ML/AI tooling, or open-source commercial products. - Familiarity with LLMs, AI agents, RAG, observability, evaluations, or modern AI application development. - Experience helping scale a regional sales function at a company moving from founder-led or early GTM to a more repeatable enterprise sales motion. - Experience with MEDDIC, MEDDPICC, Command of the Message, or similar enterprise sales methodologies. - Prior success selling into both digital-native and large enterprise accounts. - Experience working in a highly technical, product-led, or open-source-influenced sales environment. WHY JOIN US AI is changing how software is built, deployed, and operated. LangChain is at the center of that shift. This is an opportunity to help build the sales organization for a category-defining company, work with highly technical and ambitious customers, and shape how enterprises adopt production-grade AI systems. You’ll join a team that values ownership, clarity, curiosity, and pace — and you’ll have the opportunity to make a meaningful impact on the company’s growth trajectory. Compensation: $350,000 - $400,000 OTE + Equity Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: Remote Workplace: remote We're looking for a Senior Backend Engineer to join our backend team at Zerion. This team builds and evolves the backend systems at the core of our products and customer-facing solutions. In this role, you'll design and operate distributed systems, work with Web3 infrastructure, and collaborate closely with product, support, and the clients building on our API to deliver reliable, scalable solutions. We value strong ownership, thoughtful system design, and a high bar for code quality. If you enjoy building solid systems, moving fast without cutting corners, and using AI as a core part of how you work, you'll feel right at home with us. What You’ll Do Design, build, and maintain scalable distributed backend systems powering platform and product capabilities. Own backend services end-to-end : from architecture and implementation to monitoring and long-term reliability. Work closely with product and engineering peers to actively shape product decisions — not just execute specs. Scope solutions with the clients building on our API: turn a vague request into a concrete proposal, and the proposal into a plan the team can build. Build and evolve Web3 platform backend components , including protocol integrations, support for newly emerging blockchain networks, and reliable interactions with smart contracts. Ensure high standards of code quality , performance, security, and observability. Operate comfortably in a fast-paced startup environment , balancing speed and correctness. Use AI as a core part of your engineering workflow — designing, reviewing, debugging and shipping with it. This is how the team works day to day, not an experiment we're running. Contribute to technical discussions , reviews, and mentorship within the engineering team. What We’re Looking For 5+ years of experience designing and building distributed backend systems . Strong knowledge of algorithms, data structures, and software design patterns . Comfortable working in a fast-paced startup environment . Strong desire to actively contribute to product evolution , not just implementation. Comfortable working directly with customers — hearing a vague problem and coming back with a concrete proposal. Hands-on, daily use of AI in your engineering work . You should be able to talk concretely about where it has changed how you build, and where you've learned not to trust it. High standards for code quality, system reliability, and user experience — you care about getting it right, not just getting it done. Strong ownership mindset — you take responsibility for outcomes, not just tasks. Clear and proactive communication in a distributed team. Pragmatic decision-making: knowing when to move fast vs. go deep . Ability to learn quickly and adapt . Technical Skill Set Excellent knowledge of Golang is a plus, not a blocker. Experience with containerized systems : Docker & Kubernetes. Experience with databases : SQL: Postgres NoSQL: MongoDB, Cassandra Experience with monitoring and observability tools : Sentry, Prometheus, Grafana. Hands-on experience with AWS (Amazon Web Services) . Experience with Python 3 . Comfort experimenting with and integrating AI-assisted workflows into daily engineering work. Bonus Points Hands-on Web3 experience: Blockchain systems, dApps, Smart contracts. Prior experience in a startup environment that emphasizes trust and autonomy . Located in time zones close to Europe for smoother collaboration. Collaborative mindset and respect for different perspectives. Curiosity and willingness to challenge existing solutions when better ones exist. Interview Process Screening Call – 30 minutes Hiring Manager Interview – 45 minutes Technical Interview – 90 minutes (includes a real-world challenge where you'll work with AI tools directly) System Design Interview – 90 minutes Team Interview – 60 minutes Founders Call – up to 60 minutes Reference Check Why You Should Join   Company Overview   Zerion API Trusted by 50+ top crypto and fintech brands Powering 2k+ active clients monthly Over 10B total requests processed A lean, senior AI-native team shipping at outsized scale   Zerion Wallet 1.7M+ active funded wallets 27.6M+ transactions 2.5B+ transaction volume 416K+ unique holders of Zerion DNA NFT     Culture: Our culture shines through in our strong team engagement and impressive retention, showing just how much we value creating a workplace where people truly want to stay and thrive. People: Collaborate with some of the most driven and intelligent individuals in the crypto space. Salary & Benefits: Receive a competitive salary, medical insurance, coworking membership, and additional benefits. Unlimited Days Off and Flexible Work Schedule: Recharge and explore life outside the office with our flexible time-off policy and work schedule. Remote Work Essentials: We provide all the necessary software and equipment to ensure you're fully equipped to work from home comfortably and efficiently. Stock Options: Contribute to Zerion's success and watch your stock options become valuable. Travel: Connect with your teammates around the world at industry events and our annual team offsite. Distributed Team: Zerion is a fully remote team with members worldwide. Embrace asynchronous collaboration, find your own work rhythm, and enjoy a healthy work-life balance.   To ALL recruitment agencies and individual recruiters: Zerion only accepts resumes from its partners, with whom Zerion has contractual relations. Zerion is not responsible for any fees or charges associated with unsolicited resumes.   We read every application in full before moving forward - as part of that, please include the word WATERMELON somewhere in your answer to the application question below

Location: New York, NY; San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO - Lead the design and delivery of production-grade AI agents: We believe the best managers lead from being hands-on and close to the work. Our managers operate as ICs for their first 3-6 months at Sierra, and then evolve to manage and grow a team of engineers, all while building highly performant, reliable, and intuitive AI agents that are central, mission-critical, and directly drive Sierra’s growth. These aren’t prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. You’ll ensure technical excellence, operational reliability, and high customer impact. - Own the Agent Development Life Cycle (ADLC): You’ll both build directly, and guide your team through the full lifecycle—from initial pilot through deployment and continuous iteration—coaching engineers to set and maintain the standard for ADLC best practices. You’ll ensure projects are delivered on time, meet customer needs, and scale effectively in production environments. - Partner with large enterprises and cutting-edge startups: You’ll collaborate with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and guide your team in building AI agents that transform how they operate at scale. You’ll also work with innovative startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency. - Shape the future of the platform: Your team’s direct work with customers will guide the evolution of Sierra’s core platform. You’ll surface unmet needs, prioritize initiatives, and collaborate with research, product, and platform teams to shape the future of AI agent development and Sierra’s product. WHAT YOU'LL BRING - Experience building and scaling, as well as leading engineering teams that build and scale, end-to-end production systems - Strong technical problem-solving skills and the ability to guide teams through ambiguous, fast-changing environments - A leadership style that comes from being hands-on, and blends high standards with empathy, fostering both speed and quality - Proven ability to work closely with customers and translate business needs into technical deliverables - Excellent communication skills across technical and non-technical audiences - Degree in Computer Science or related field, or equivalent professional experience. EVEN BETTER... - AI-related experience (experience developing AI agents a plus). - Experience building or deploying AI/LLM systems in production - Background as a founder, engineering lead, or startup builder with high ownership and urgency - Familiarity with tools for today’s AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Experience interfacing with customers or leading technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Hybrid - San Francisco, New York City About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role The Next.js team builds the open source framework that powers millions of applications and shapes how developers build for the web. Our work sits at the intersection of React, framework architecture, developer experience, infrastructure, performance, and production reliability. We are looking for an Engineering Team Lead to help build and lead a team working on Next.js. This is a hands-on player/coach role for an experienced engineer who wants to remain close to the code while helping a small team do its best work. You will be an engineer first and a manager second. You will contribute directly to the framework, lead major technical initiatives, review code, debug complex production issues, and help make architectural decisions. You will also support the engineers around you through clear direction, thoughtful feedback, and practical coaching. This is not a traditional people management role. You will spend the majority of your time on technical leadership and engineering execution. You should be comfortable owning difficult parts of the codebase while creating enough context and clarity for others to move quickly. You will work closely with Product, Design, and engineers across Vercel to guide the evolution of Next.js across rendering, caching, routing, build systems, and developer tooling. What you'll do Build and ship Next.js: Write production code, review pull requests, debug difficult issues, and contribute directly to the framework and its supporting systems. Lead major technical initiatives: Take ownership of complex projects from initial exploration through architecture, implementation, rollout, and production follow-through. Set technical direction: Make sound architectural decisions across rendering, caching, routing, build systems, runtime behavior, and developer tooling. Stay close to real problems: Investigate performance regressions, production failures, and developer pain points. Turn what you learn into practical improvements to the framework. Raise the engineering bar: Establish strong patterns for code quality, testing, performance, reliability, observability, and incremental delivery. Coach through the work: Help engineers grow through pairing, design reviews, code reviews, technical feedback, and shared ownership of challenging problems. Provide focused people leadership: Set clear expectations, give candid feedback, support career development, and help maintain a high-trust and accountable team. Improve team execution: Create lightweight planning and decision-making practices that clarify ownership, reduce unnecessary coordination, and help the team ship consistently. Partner across Vercel: Work with Product, Design, Infrastructure, Developer Experience, and other engineering teams so framework changes integrate cleanly across the Vercel platform. Champion open source: Work in public, engage thoughtfully with contributors, and balance community needs with the team’s product and technical priorities. Help grow the team: Participate in recruiting, assess technical talent, and help new engineers become productive in a complex codebase. What you need You have 8+ years of software engineering experience and remain highly effective as a hands-on engineer. You have led engineers or small technical teams, whether as a team lead, tech lead, staff engineer, engineering manager, or founder. You have recent experience writing, reviewing, and shipping production code. You are not looking to step away from engineering execution. You have strong technical judgment across React, framework architecture, or the systems behind a large-scale open source project, including rendering, caching, routing, build tooling, and runtime behavior. You can take a complex technical problem, form a clear point of view, write the critical code, and bring other engineers along with you. You know when to lead from the front and when to create space for someone else to take ownership. You have experience building products or infrastructure for developers and understand the quality, performance, stability, and usability standards this audience expects. You think in systems and can guide a team toward clean abstractions, consistent framework patterns, and technical decisions that hold up at scale. You are comfortable working through ambiguity and solving problems from first principles. You balance speed and quality. You favor incremental delivery and real-world feedback while recognizing when foundational infrastructure requires deeper investment. You communicate clearly in writing, facilitate productive technical debate, and make decisions when a path forward is needed. You use AI tools in your own workflow and have informed opinions about how agentic products should work for developers. Bonus if you have Experience maintaining or contributing to a major open source project, particularly in the React or Next.js ecosystem. Experience with compilers, bundlers, caching, rendering systems, or distributed infrastructure. Experience leading a small, senior engineering team while continuing to make substantial individual contributions. Experience forming a team or technical direction from zero to one. Familiarity with the Next.js codebase, though this is not required. Compensation & Benefits: Competitive compensation package, including equity. Inclusive healthcare package. Learning and growth support, including mentorship and opportunities to attend events that build your network and skills. Flexible time off. The equipment you need to do your role, plus a work-from-home budget to outfit your space. The San Francisco, CA base pay range for this role is $230,000 to $340,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program, depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO: - Lead full-cycle recruitment processes, from sourcing and screening to closing and onboarding, ensuring a seamless and positive candidate experience. - Identify and engage with passive candidates through various channels, including online platforms, networking events, and industry connections, to build a strong, diverse talent pipeline. - Drive initiatives to ensure diverse hiring practices and build a team reflective of our values and culture. - Utilize metrics and analytics to track recruiting performance, identify areas for improvement, and optimize processes to achieve hiring targets, reporting regularly to hiring partners. - Develop and execute our campus recruiting strategy, building relationships with universities and student communities, and representing Sierra on campus through recruiting events, career fairs, and other programs that build awareness and attract exceptional early-career talent. - Help build and run Sierra’s internship and early-career programs, from campus recruiting and events to creating a high-quality intern experience that engages, develops, and converts exceptional early talent. WHAT YOU'LL BRING: - 5+ years of full-cycle or university recruiting experience, preferably in a fast-paced, high-growth tech environment. - Proven ability to develop and execute recruiting strategies that align with business objectives. - Proficiency in using recruiting metrics and data to inform decisions and improve processes. - Strong collaboration skills with a willingness to work cross-functionally to achieve Sierra’s goals. - Relationships with career centers, student orgs, faculty, and ambassadors. - Experience in planning and executing campus engagement strategies, across universities through targeted events and partnerships. EVEN BETTER... - Ability to navigate ambiguity in order to adapt to the ever-changing needs of a growing organization. - Ability and willingness to travel during peak recruiting cycles and work flexible hours as needed - An interest in building from the ground up: launching intern programs, designing early talent hiring process OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Spain; Poland; Netherlands Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. AI Process Owner — Transaction Monitoring & Customer Lifecycle Team: AFC Product Operations Focus: Transaction Monitoring — AI alert resolution Scope: Dedicated to AI automation of the transaction monitoring programme within 1LoD, with scope to extend across the customer lifecycle over time At Finom, AI is not just a buzzword. It runs through every element of how we work, and we are implementing it in production, in real processes, with real decisions behind it, with operational teams in the leading role to build AI operational processes. About the role This position sits in our Customer Lifecycle team — the team that monitors the customer from the moment their account is opened at Finom and throughout their entire life with us. That remit covers transaction monitoring, regular (periodic) reviews and general ongoing customer monitoring. This role is specifically focused on transaction monitoring alert resolution, with the possibility to extend scope across the wider customer lifecycle in future, depending on your experience and your success in the position. The role is a full dedication to projects that automate elements of our transaction monitoring programme using AI. Concretely, that means three things: Designing and implementing AI-driven alert resolution — moving work that analysts do manually today into AI-supported and AI-executed flows. Supporting analysts through the transition from manual investigation to AI output validation and model validation — a genuine change in what the job of an analyst looks like. Building AI agents that replace manual work end to end, and defining where an agent can act and where a human must. You will be the person who understands both sides of the equation: what a solid AML framework requires, and what AI can realistically and defensibly do inside that framework. Knowing where the limits are matters as much as knowing what is possible. Key responsibilities Own AI implementation for transaction monitoring alert resolution — from identifying the highest-value manual steps, to specifying the solution, to running it in production. Understand the alert resolution process from pick up to false positive, true positive, or offboarding. Build AI-driven investigation capability — AI-supported investigation of customers, of suspicious transactions, and of behavioural and network patterns across our customer base. Build and iterate on AI agents that take over manual analyst work, with clear boundaries, escalation logic and audit trails. Redesign the alert resolution process around AI: what is automated, what is validated, what stays fully human, and how quality is evidenced. Define the AI/AML boundary — where AI can be used within a transaction monitoring framework, where it cannot, and how we document and defend that position to 2nd Line risk management, audit and regulators. Support and upskill analysts through the transition to model and output validation, including guidance, training and new working procedures. Work hands-on with data — analyse alert and customer data to find inefficiency, false-positive drivers and automation opportunities, and to measure whether changes actually worked. Partner with technical teams and stakeholders — AI team, Data, Engineering, Product, risk management — translating operational and AML needs into technical requirements, and technical constraints back into operational reality. Keep the customer in view — every alert, freeze, request for information and delay lands on a real customer. Efficiency gains should improve, not degrade, the customer experience. Own documentation and process ownership — procedures, decision logic, model rationale and controls kept to audit standard. Key metrics Your success will be measured on the efficiency and optimisation of the process, including: Reduction in manual handling time per alert (cycle time) and in overall alert backlog. Share of alerts resolved or pre-processed by AI, at maintained or improved quality. Quality and defensibility of AI-assisted decisions — measured through QA, validation sampling and audit outcomes. Analyst capacity released Customer-facing impact: fewer unnecessary touchpoints, faster resolution About you 3+ years of experience in a fintech, bank, EMI or PSP environment, in transaction monitoring and AML. Hands-on experience in first line of defence alert resolution — you have worked alerts yourself and know what makes them slow, noisy or hard to close. Solid understanding of AML frameworks and, critically, how to apply them to resolve alerts in practice rather than in theory. Genuinely AI-oriented — you already use AI across your own work and have experience implementing AI in projects, not just experimenting with it. Clear view of the limits of AI within a transaction monitoring framework — what can be automated, what needs human judgement, and what regulators and auditors will accept. Technically minded with strong data analysis skills. Comfortable working with data tools such as Databricks, Metabase and Power BI; SQL is a real advantage. Customer-minded — you treat customer impact as a first-order consideration, not a side effect. Structured, pragmatic and comfortable owning a process end to end in a fast-moving environment. Professional fluency in English. Nice to have Experience building or deploying AI agents or LLM-based workflows in a regulated or operational setting. Exposure to model validation, model risk management or AI governance Experience with transaction monitoring vendor systems and rule tuning / threshold optimisation. Background in periodic reviews, KYC/CDD or ongoing customer due diligence — relevant if the scope extends across the customer lifecycle. Experience with SAR/STR reporting Python or similar for data work and prototyping. What's in it for you A rare combination: a real AML mandate and a real AI mandate in the same role. You are not advising on automation from the sidelines — you are building it and owning the outcome. Genuine ownership. This is a process owner role: the decisions on how transaction monitoring works sit with you. Visible impact from day one, on a programme that directly affects both our regulatory standing and thousands of customers' experience. Room to grow — scope can expand across the wider customer lifecycle as you deliver. Direct collaboration with Compliance, Risk, Data, Product and Engineering leadership in a fast-scaling European fintech. International, remote-friendly team and a culture that rewards initiative over process for its own sake. What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Poland Workplace: OnSite ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. We're looking for an experienced, driven Senior Strategic Account Executive to drive ElevenLabs' growth across Poland's largest enterprises, with a specific focus on Government & Utilities. Our ideal candidate has a well-established network and a proven track record of selling to C-level and senior decision-makers at major Polish institutions — and is passionate about the transformative possibilities of AI voice technology. In this role you'll act as a strategic partner and trusted advisor, enabling clients to leverage our industry-leading models and ElevenAgents — our end-to-end platform for building and deploying AI voice agents — to reimagine their customer experience, internal workflows, and monetization strategies. In this role you will: - Build and manage a growing portfolio of strategic accounts across Poland, with a primary focus on Government & Utilities, to help ElevenLabs meet its revenue goals. - Identify new business opportunities where ElevenLabs' conversational AI capabilities, including ElevenAgents, can drive customer engagement, contact center automation, and operational efficiency across Government & Utility institutions. - Lead consultative, multi-stakeholder sales cycles, building compelling business cases that translate AI voice technology into measurable business value for senior executives and economic buyers. - Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends. - Demonstrate expertise, or a strong willingness to learn, about conversational AI and how ElevenLabs' voice technology can unlock value across customer support, virtual agents, IVR modernization, and in-app assistants. - Develop and execute account strategies to expand ElevenLabs' presence within the Polish Government sector, navigating complex procurement and organizational structures. - Partner closely with Customer Success, FDEs and Solutions Engineering to ensure smooth onboarding, deployment, and expansion of accounts. - Serve as a trusted advisor to clients, educating C-suite and senior operations leaders on emerging trends in generative AI, voice interfaces, and conversational agents. Requirements: - 7+ years of quota-carrying strategic sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms. - Proven success closing deals and managing long, complex sales cycles with multiple stakeholders across business, IT, legal, and procurement. - Well-connected in the Polish Government and Utilities landscape, with an existing network of senior individuals and strong executive presence and ability to build relationships at the C-suite and board level. - Experience selling technical solutions to product and engineering leaders; ability to translate complex technology into business value. - Deep understanding of enterprise procurement and legal processes in Poland, with the ability to accelerate deal velocity within complex organizational structures. - Comfort operating in an early-stage, high-growth environment, including building new playbooks and iterating quickly. - Passion for voice and audio AI and how it can unlock transformative value for customers. - A hybrid of customer and product-driven mentality that prioritizes customer satisfaction and scale. - Native or full professional proficiency in Polish; strong English for internal collaboration. Location: This is an in-country role with a preference for a candidate based in Warsaw. #LI-remote   We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO - GTM technical expert: Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle. - Cross-functional work: You will work directly with our Sales, Product and Agent Engineering teams to both drive our GTM function, as well as continuously improve our Agents through our customer-driven product development philosophy. - Lead & support our customers: As a GTM and technical leader in the earliest conversations with our future customers, you will both understand and anticipate their needs to continue our industry-leading AI solution. WHAT YOU'LL BRING - Language fluency - professional fluency in both Spanish and English - 5-7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales. - Past experience in demo building, and presenting, and working with customers or clients in the GTM function. - Experience in relationship-building with potential customers, including executives and technical leaders. - Experience in leading the sales process with Enterprise customers. - Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience - Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. With that, you know where these tools can help and where human judgment still is required. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it. This ownership looks like us not saying "[AI tool of choice] built this", but "I built this with [AI tool of choice]." - Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience. EVEN BETTER... - Experience translating code, technical logic and user requirements to product and engineering requirements. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO - GTM technical expert: Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle. - Cross-functional work: You will work directly with our Sales, Product and Agent Engineering teams to both drive our GTM function, as well as continuously improve our Agents through our customer-driven product development philosophy. - Lead & support our customers: As a GTM and technical leader in the earliest conversations with our future customers, you will both understand and anticipate their needs to continue our industry-leading AI solution. WHAT YOU'LL BRING - Language fluency - professional fluency in both Brazilian Portuguese and English - 5-7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales. - Past experience in demo building, and presenting, and working with customers or clients in the GTM function. - Experience in relationship-building with potential customers, including executives and technical leaders. - Experience in leading the sales process with Enterprise customers. - Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience - Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. With that, you know where these tools can help and where human judgment still is required. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it. This ownership looks like us not saying "[AI tool of choice] built this", but "I built this with [AI tool of choice]." - Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience. EVEN BETTER... - Experience translating code, technical logic and user requirements to product and engineering requirements. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Sweden Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE As a Solutions Engineer, you'll work as part of a driven team to unlock the full potential of our voice AI platform for a growing customer base. Your mission is to efficiently scale our technical solutions to many enterprise customers, both directly and by improving our internal processes and supporting our sales teams. As a Solutions Engineer, you can expect to: - Collaborate strategically with Account Executives to enhance the technical aspects of the sales process. - Work directly with technical contacts from our customers and prospective customers to provide bespoke support and architect solutions. - Craft compelling technical demonstrations that clearly communicate our product's value proposition. - Create technical enablement resources that amplify our sales team's effectiveness and technical fluency. - Build self-service tools and documentation that empower customers to implement solutions independently. - Identify opportunities to productize common integration patterns or features, and work with our product teams to make these real! REQUIREMENTS We're looking for exceptional individuals who excel at working with customers on technical problems and excited to work with us to scale this efficiently. You'll thrive with us if you: - Are passionate about AI, technology and ElevenLabs products. - Enjoy working directly with customers, iterating on solutions and providing tailored support - Have a talent for identifying patterns that can be standardized and scaled. - Have strong empathy for customers, sales and product teams. - Have a strong technical background in order to help customers architect integration between our solutions and their existing solutions - Experience working with customers. It’s ok if you only worked with customers in student clubs or side projects, as long as you are interested in working closely with them on a technical capacity - Proficiency in Python, inclusive of a deep understanding of software development, software architecture, and common integration patterns. - Excellent communication skills with the ability to adapt messaging to different audiences. Location This role is remote-first, so it can be executed from anywhere in Sweden, with a preference of Stockholm. Expect regular travel for customer onsites. Fluency in English and Swedish and a deep understanding of the regional and cultural nuances is required. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Remote or Mississauga Workplace: remote Job Title: Director, Software Engineering Location:  Remote – Canada or Hybrid – Mississauga, ON **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.   At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.   Position Summary: The Software Engineering Director will lead the engineering organization responsible for Transitions of Care. Reporting to the VP, Engineering, this leader will oversee a team of approximately 50 engineers through a management structure of 10-11 managers and senior managers. The Director will partner closely with Product Management to define roadmaps, align engineering strategy with business priorities, and build a cohesive, high-performing organization. This role requires a strategic engineering leader who can mentor leaders, strengthen talent density, drive technical architecture decisions, and help scale AI-powered products and platforms within a cloud-based ecosystem. Key Responsibilities: Partner with Product Management to develop and execute roadmaps that balance product innovation, technical investments, operational excellence, and long-term platform strategy. Lead and unify multiple engineering teams into a cohesive organization, establishing clear priorities, shared objectives, and strong cross-functional collaboration. Develop and execute engineering strategies that support current and future business needs while ensuring scalable, reliable, and secure platform capabilities. Drive technical architecture decisions across Core and Application & Platform Services technology stacks, partnering with architecture and shared services teams. Coach, mentor, and develop managers and senior managers, building leadership capability and increasing organizational effectiveness and talent density. Guide teams in evaluating and prioritizing technical initiatives by clearly articulating business value and aligning investments with strategic objectives. Lead hiring, workforce planning, and succession planning efforts to attract, retain, and develop top engineering talent. Collaborate with engineering, product, sales, customer success, and executive stakeholders to successfully deliver complex, large-scale initiatives. Champion Agile and Kanban development methodologies and foster a culture of continuous improvement, accountability, and technical excellence. Support the development and scaling of AI-driven products and services, helping create an integrated data ecosystem that enables innovation across the organization.   Required Skills & Qualifications: 15+ years of progressive software engineering experience, including significant leadership experience within complex technology organizations. Proven experience leading large engineering organizations through multiple layers of management, including managers and senior managers. Bachelor’s degree in Computer Science, Information Technology, or a related field. Demonstrated success partnering with Product Management and executive stakeholders to define strategy, prioritize investments, and deliver business outcomes. Experience defining and implementing software engineering best practices across the full software development lifecycle. Strong track record of organizational leadership, including coaching leaders, driving change, and building high-performing teams. Experience delivering large-scale cloud-based solutions using Azure, AWS, and/or Google Cloud Platform. Familiarity with modern AI technologies, with preference given to candidates who have successfully built and scaled AI-enabled products or platforms. Strong technical architecture background with the ability to evaluate trade-offs and guide strategic technology decisions. Demonstrated ability to influence across engineering, product, sales, customer success, and executive teams. Excellent communication, problem-solving, organizational, and stakeholder management skills. Strong sense of ownership, urgency, accountability, and commitment to delivering results.  At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $211,200 - $234,600+ bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.   PointClickCare Benefits & Perks Benefits starting from Day 1 Retirement Plan Matching (RRSP & 401K) Flexible Paid Time Off Lifestyle/Wellness Spending Account Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Learning Programs & Resources Employee Recognition … and more!   Equal Employment Opportunity: It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com  PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. #LI-Remote

Location: Remote, USA Workplace: remote Job Title: Director, Software Engineering Location: Remote – US **Travel to Office expectations** For Remote Roles : If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn . Position Summary: The Software Engineering Director will lead the engineering organization responsible for Transitions of Care. Reporting to the VP, Engineering, this leader will oversee a team of approximately 50 engineers through a management structure of 10-11 managers and senior managers. The Director will partner closely with Product Management to define roadmaps, align engineering strategy with business priorities, and build a cohesive, high-performing organization. This role requires a strategic engineering leader who can mentor leaders, strengthen talent density, drive technical architecture decisions, and help scale AI-powered products and platforms within a cloud-based ecosystem. Key Responsibilities: Partner with Product Management to develop and execute roadmaps that balance product innovation, technical investments, operational excellence, and long-term platform strategy. Lead and unify multiple engineering teams into a cohesive organization, establishing clear priorities, shared objectives, and strong cross-functional collaboration. Develop and execute engineering strategies that support current and future business needs while ensuring scalable, reliable, and secure platform capabilities. Drive technical architecture decisions across Core and Application & Platform Services technology stacks, partnering with architecture and shared services teams. Coach, mentor, and develop managers and senior managers, building leadership capability and increasing organizational effectiveness and talent density. Guide teams in evaluating and prioritizing technical initiatives by clearly articulating business value and aligning investments with strategic objectives. Lead hiring, workforce planning, and succession planning efforts to attract, retain, and develop top engineering talent. Collaborate with engineering, product, sales, customer success, and executive stakeholders to successfully deliver complex, large-scale initiatives. Champion Agile and Kanban development methodologies and foster a culture of continuous improvement, accountability, and technical excellence. Support the development and scaling of AI-driven products and services, helping create an integrated data ecosystem that enables innovation across the organization. Required Skills & Qualifications: 15+ years of progressive software engineering experience, including significant leadership experience within complex technology organizations. Proven experience leading large engineering organizations through multiple layers of management, including managers and senior managers. Bachelor’s degree in Computer Science, Information Technology, or a related field. Demonstrated success partnering with Product Management and executive stakeholders to define strategy, prioritize investments, and deliver business outcomes. Experience defining and implementing software engineering best practices across the full software development lifecycle. Strong track record of organizational leadership, including coaching leaders, driving change, and building high-performing teams. Experience delivering large-scale cloud-based solutions using Azure, AWS, and/or Google Cloud Platform. Familiarity with modern AI technologies, with preference given to candidates who have successfully built and scaled AI-enabled products or platforms. Strong technical architecture background with the ability to evaluate trade-offs and guide strategic technology decisions. Demonstrated ability to influence across engineering, product, sales, customer success, and executive teams. Excellent communication, problem-solving, organizational, and stakeholder management skills. Strong sense of ownership, urgency, accountability, and commitment to delivering results. At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $217,800 - $242,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. PointClickCare Benefits & Perks Benefits starting from Day 1 Retirement Plan Matching (RRSP & 401K) Flexible Paid Time Off Lifestyle/Wellness Spending Account Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Learning Programs & Resources Employee Recognition … and more! Equal Employment Opportunity: It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy . We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. #LI-Remote

Location: Toronto, Ontario Workplace: hybrid At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Position Summary: Reporting to the Manager, Financial Planning & Analysis (FP&A) Business Partnerships, the Sr. Financial Analyst will be responsible for supporting the execution of cross-functional financial planning and financial performance reporting, with a specific focus on topline, revenue, and GTM (Go-To-Market) costs. In addition, the Sr. Financial Analyst will perform analysis to advise on strategic decisions that will impact the financial outlook for the business. The scope of the role will specialize in Topline (from Bookings to Annual Recurring Revenue), and GAAP Gross Margin (from Revenue to GTM Costs).   The role will require a high level of technical aptitude, designing and implementing advanced financial models, converting large volumes of data into tools that are tailored for executive decision making. Therefore, significant experience with Business Intelligence (BI) tools, FP&A systems, and advanced Excel functionality (e.g. Power Pivot, Power Query) is a strict requirement. The role brings analytical, data mining, data modeling and data management skills, and ability to utilize data to drive strategic business directions. Most importantly, the candidate must have a proven track record of achieving outstanding business outcomes through this type of financial modelling and business partnering. Key Responsibilities: Support execution of financial planning, including: o    Develop financial tools to enable setting Topline (e.g. New Revenue, Churn) and Cost Efficiency targets (e.g. Sales efficiency) o    Develop financial tools to enable capacity planning to validate the resource levels needed in GTM functions in the future o    Scenario planning, understanding the impact on Long-Range Plan from different outcomes and creating upside and downside financial projections o    Enable planning across different time horizons (quarterly, annual, multi-year) Evolve financial performance reporting, including: o    Design and implement reporting that delivers the necessary insights on Budget vs Actual (BvA) performance to help establish the appropriate actions to perform to Budget or growth / efficiency improvement levers o    Market, customer, and product level financial trend and insights, understanding the different financial profile of different financial profile of different offering types (e.g. Strategic Partnerships, Marketplace) Own certain relationships with GTM function leaders, acting as their key liaison on any topics related to costs (actuals and forecasting) Support execution of traditional FP&A cycles, including but not limited to Month-end Close, Annual Budgeting, and Quarterly Forecasting Perform ad-hoc analysis to advise on decisions that impact the financial outlook of the business, including but not limited to, new product launches, new Strategic Partnerships, and major capital investments Partner with systems focused teams (e.g. Corporate Data Office, Office of CIO) to automate and systemize any analytics or new models that are deemed vital to include in centralized reporting platforms (e.g. FP&A systems, 360 Insights) Identify and adopt AI use cases that will strengthen the quality and agility of planning and analyzing Work collaboratively with accounting during monthly / quarterly close cycles to ensure actuals are booked with accuracy, including maintaining accurate and up to date accruals Required Experience: 3-5 years of experience in FP&A, Strategy, or teams with similar responsibilities. Experience in technology or SaaS industry revenue is required. Experience working with GTM functions (e.g. Sales, Professional Services, Customer Success, Customer Support, Marketing) is highly desirable Significant experience in designing and implementing with BI / visualization platforms, FP&A platforms (e.g. IBM planning & Analytics, Workday Adaptive), and advanced Excel functionality (e.g. Power Query, Power Pivot) is a key requirement Experience in adapting AI use cases is highly desirable Bachelor’s degree in business / finance / accounting-related field required Experience across entire lifecycle of building new tools or financial models, including ideation, design, implementation, and sustainability Proactive self-starter and teammate, ability to learn quickly, be adaptable to change and organizational landscape Analytical problem-solving skills, ability to contextualize data effectively and efficiently. Able to understand data models, in order to follow how data flows across systems, to achieve the desired accuracy in reporting. Team player with strong interpersonal skills and sound business judgment Fit into a high-performance culture: Passion, People, and Performance. #LI-TW1 #LI-Hybrid PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $81,000 - $99,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.   Corp - C Professional - 2

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO - Run the operating cadence for Product & Engineering: own planning cycles, roadmap workflows, initiative tracking by region and channel, sequencing, and team initiatives - Design and optimize key processes like product reviews, retrospectives, team syncs, and engineering demos to drive clarity and velocity - Build and maintain operational artifacts such as roadmaps, planning docs, capacity trackers, dashboards, and retros that keep everyone informed and aligned - Coordinate cross-functional initiatives that span Product, Eng, Design, Legal, Sales, and Ops teams—driving alignment, timelines, and accountability - Partner with product, eng and marketing leads to create scalable frameworks for goal-setting (e.g., OKRs), prioritization, and execution - Analyze operational data and team feedback to identify friction points and implement systems that improve execution and outcomes - Build our outbound operations playbook in partnership with Legal and continuously improve it so we can scale with quality and intention WHAT YOU’LL BRING - 6-8+ years of experience in Product Operations, Business Operations, or Program Management in a high-growth, product-led company - Proven track record building and scaling operational processes from scratch - Highly organized and methodical; you bring rigor, structure, and momentum to ambiguous situations - Excellent written and verbal communicator—clear, succinct, and persuasive across stakeholders and levels - Experience partnering closely with Legal, Product, and Engineering, including third-party vendors - Comfortable using tools like Linear, Figma, Google Drive, or similar to create systems that stick - Strong analytical instincts with proficiency in Excel/Sheets; SQL or dashboard experience is a plus EVEN BETTER… - Experience with outbound communications compliance — TCPA, do-not-call, SMS sender registration, or similar calling/messaging regulations in the US or internationally - Experience at an early-stage startup or scaling product org - Familiarity with OKR frameworks, roadmap tools, or product analytics platforms - Background in product management, engineering, or consulting/strategy with deep operational exposure OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO - Run the operating cadence for Product & Engineering: own planning cycles, roadmap workflows, initiative tracking, sprint planning, and team initiatives - Design and optimize key processes like product reviews, retrospectives, team syncs, and engineering demos to drive clarity and velocity - Build and maintain operational artifacts such as roadmaps, planning docs, capacity trackers, dashboards, and retros that keep everyone informed and aligned - Coordinate cross-functional initiatives that span Product, Eng, Design, Brand, Sales, and Ops teams—driving alignment, timelines, and accountability - Partner with product, eng and marketing leads to create scalable frameworks for goal-setting (e.g., OKRs), prioritization, and execution - Analyze operational data and team feedback to identify friction points and implement systems that improve execution and outcomes - Build our internationalization operations playbook and continuously improve it so we can scale with quality and intention WHAT YOU’LL BRING - 6-8+ years of experience in Product Operations, Business Operations, or Program Management in a high-growth, product-led company - Proven track record building and scaling operational processes from scratch - Highly organized and methodical; you bring rigor, structure, and momentum to ambiguous situations - Excellent written and verbal communicator—clear, succinct, and persuasive across stakeholders and levels - Comfortable using tools like Linear, Figma, Google Drive, or similar to create systems that stick - Strong analytical instincts with proficiency in Excel/Sheets; SQL or dashboard experience is a plus EVEN BETTER… - Experience at an early-stage startup or scaling product org - Familiarity with OKR frameworks, roadmap tools, or product analytics platforms - Background in product management, engineering, or consulting/strategy with deep operational exposure - Experience with vendor management and localization expansion efforts OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.