Location: Rotterdam, Netherlands
An international B2B SaaS company is looking for a Senior Product Owner to lead one of its most strategic product domains – the integration platform connecting enterprise customer systems.
This is a hands-on Product role focused on enterprise integrations, APIs and platform capabilities rather than customer-facing features.
You'll own the product area end-to-end, working directly with customers, engineers and technology partners to design scalable integration solutions that automate complex operational workflows.
What you'll do
- Own the Integration & Platform product area from strategy through delivery.
- Define product vision, roadmap and priorities for enterprise integrations.
- Translate customer operational workflows into scalable integration logic.
- Design product requirements, user stories and acceptance criteria.
- Partner closely with engineering teams on API-first solutions.
- Drive integrations with ERP, HR, finance, scheduling and other enterprise systems.
- Work directly with enterprise customers to understand their processes and validate solutions.
- Coordinate with third-party software vendors and technology partners.
- Improve customer onboarding, automation and platform adoption.
- Define and measure product success through KPIs such as onboarding time, integration adoption, reduction of manual work, data quality and customer outcomes.
- Contribute to the evolution of AI-enabled workflows through APIs, webhooks and structured integrations.
Requirements
- 3+ years of experience as a Product Owner or Product Manager.
- Strong experience owning enterprise integrations, API products or platform capabilities in production.
- Hands-on understanding of REST APIs, webhooks and API-driven products.
- Ability to independently translate customer business processes into technical specifications.
- Experience with data mapping, workflow automation and enterprise integration patterns.
- Comfortable working directly with enterprise customers and technical stakeholders.
- Excellent English communication skills.
Nice to have
- Experience in B2B SaaS, TravelTech, FinTech or Enterprise Software.
- Experience integrating ERP, HR, finance or scheduling systems.
- Knowledge of iPaaS platforms such as MuleSoft, Boomi or Informatica.
- Exposure to AI-powered workflow automation or intelligent agents.
- Technical background in software engineering or integration engineering.
Benefits
- Ownership of a highly strategic product domain.
- Opportunity to shape a platform that directly impacts customer success.
- Close collaboration with international enterprise customers.
- High level of autonomy and product ownership.
- International product and engineering environment.
- Hybrid work model (3 days per week in the office).
Location
- Rotterdam, Netherlands (Hybrid)
- Candidates already based in the Netherlands are strongly preferred.
- Visa sponsorship is available for exceptional candidates willing to relocate.
Location: Abu Dhabi, United Arab Emirates
We are?
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we’ve been energizing our clients across the world with unrivaled expertise, equipment, and technology that supports the entire asset life cycle – offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline, subsea, process, and valves – all designed to help you optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
Diversity & Inclusion
EnerMech is dedicated to fostering a diverse and inclusive organization. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities.
The Role?
The Workshop Supervisor is responsible for supervising the day-to-day workshop activities, focusing on the refurbishment, repair, and maintenance of mechanical, electrical or hydraulic components for heavy equipment. This role involves hands-on supervision, team coordination, and ensuring all work is completed to high standards of safety, quality, and efficiency. The ideal candidate will have strong technical expertise, excellent leadership skills, and a commitment to delivering results in a fast-paced environment.
Main Responsibilities & Key Result Areas
Workshop Supervision:
Plan, schedule and supervise all workshop operations, including dismantling, inspection, refurbishment, and reassembly of crane components/assemblies.
Assign tasks to workshop technicians and monitor their performance to ensure deadlines are met.
Conduct daily toolbox talks and ensure all personnel understand job hazards and controls
Conduct quality checks at various stages of the refurbishment process.
Monitor workshop housekeeping, ensuring compliance with 5S and EnerMech standards.
Technical Leadership:
Provide guidance to technicians on mechanical repairs, hydraulic systems, and structural component refurbishments. Instruct senior technicians and supervisors to provide support.
Review and interpret technical drawings, repair manuals, and industry standards to guide the team effectively.
Identify and troubleshoot technical issues, ensuring timely resolutions.
Ensure all work is performed according to OEM specifications, API/ISO standards, and client requirements.
Conduct QC checks, approve inspection reports, and final acceptance documentation.
Safety, Compliance & Risk Management
Enforce HSE policies, PTW requirements, and safe work practices.
Conduct risk assessments and ensure mitigation measures are implemented.
Stop unsafe work and intervene immediately when hazards are identified.
Role out safety alerts and lessons learnt from previous scopes to reduce rework and raise awareness.
Resource and Inventory Management:
Responsible to manage workshop tools, equipment, and consumables, ensuring availability and proper maintenance.
Support workshop store man to track inventory levels and coordinate with line manager for procurement of required materials and spare parts.
Support workshop store man with maintaining accurate records of tools and equipment usage.
Team Coordination:
Delegate supervision to workshop supervisors or senior technicians in support of development.
Train and mentor workshop technicians, ensuring they are skilled and knowledgeable in refurbishment processes.
Promote teamwork and a culture of continuous improvement.
Monitor and report individual and team performance to line manager.
Motivate staff to maintain high levels of productivity and morale.
Documentation and Reporting:
Maintain detailed records of work completed, including inspection reports, job cards, and quality control checklists to support engineers' work.
Provide regular updates on project progress and highlight any issues or delays.
Ensure accurate documentation of repairs and ensure compliance with client and industry standards.
Participate in client audits, technical meetings, and workshop inspections.
Requirements
Essential:
Education: Diploma or certification in Mechanical Engineering, Industrial Maintenance, or a related field.
Experience: 5+ years of hands-on experience in mechanical maintenance and repair, with at least 2 years in a supervisory role.
Strong knowledge of offshore pedestal cranes, including hydraulic systems, winches, and structural components.
Certifications: Relevant technical or trade certifications (e.g., crane maintenance, hydraulics, or welding) are an advantage.
Behaviors and Personal Qualities:
Essential:
Excellent technical troubleshooting and problem-solving skills.
Strong leadership and team management abilities.
Ability to interpret technical drawings, schematics, and industry standards.
Proficiency in using workshop tools and diagnostic equipment.
Strong understanding of HSE practices in the oil and gas sector.
Effective communication and interpersonal skills.
Strong problem-solving and decision-making abilities.
Work Environment:
Workshop-based role with potential travel to offshore locations for inspections or project support.
Requires physical fitness to work in a demanding environment, including lifting, standing for extended periods, and working with heavy equipment.
Must be flexible to work extended hours during peak project periods.
Based in a workshop environment with occasional site visits to offshore platforms as needed.
Must be flexible to work extended hours and manage on-call responsibilities during critical projects.
Location: South Africa
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
About the company
Our client is a high-performing boutique firm specializing in intelligent treasury and commercial finance solutions. Operating with a startup mentality and a long-term vision, the team serves as an extension of finance departments for corporate and institutional clients globally. They provide a sophisticated suite of services, including AI-powered currency risk management, bespoke hedging strategies, institutional-grade cash management, and access to a vast network of over 300 regulated lenders. By combining decades of consultancy expertise with cutting-edge treasury technology, they help international businesses protect margins and optimize capital allocation.
This employee-owned company prioritizes sustainable growth and long-term partnerships over short-term sales targets. The culture is built on transparency, continuous learning, and a mutual commitment to client success. As they scale, they remain focused on delivering institutional-grade financial products through an agile, innovative environment. Joining this team offers the opportunity to work at the intersection of FinTech and global markets, helping modern finance teams navigate volatility with confidence.
Job Type:
Full-time (40 hours per week)
Job Summary
We are seeking a high-energy, results-driven Sales Development Representative to join a boutique, employee-owned treasury and commercial finance advisory firm. In this role, you will be the engine of our growth, acting as the first point of contact for CFOs and finance leaders at companies with turnovers up to $200M+. This is a hands-on, individual contributor role designed for a "doer" who thrives on the hunt. You will leverage AI-powered technology and institutional-grade expertise to open doors and build a high-quality pipeline from the ground up.
Key Responsibilities
Execute high-volume outbound activity across cold calling, email sequencing, and LinkedIn outreach.
Research, identify, and map target accounts and key finance decision-makers within the mid-market and institutional space.
Qualify inbound and outbound leads, ensuring a seamless transition to the leadership team.
Maintain meticulous CRM records to ensure data integrity and effective pipeline management.
Iteratively refine outreach messaging based on market feedback and conversion data.
Work directly with the founder and leadership to align prospecting strategy with broader business goals.
Requirements
Proven experience as an SDR or BDR, specifically within SaaS or a high-growth professional services environment.
A strong track record of success in outbound prospecting, with a focus on cold calling and multi-channel outreach.
A "hands-on" mindset; you enjoy being on the front lines and are not looking for a management-only role.
Proficiency with modern CRM platforms (HubSpot, Salesforce, or similar) and sales engagement tools.
Excellent written and verbal English communication skills.
The ability to speak confidently and credibly with senior finance executives (CFOs, Treasurers, Controllers).
Nice-to-Haves
Direct experience or background in finance, treasury, FX, or commercial lending sales.
Experience working in an early-stage or scaling sales function where processes are still being optimized.
Familiarity with the UK corporate finance landscape.
Benefits
💰 Competitive base pay
🌎 100% remote work environment
📈 Growth-stage stability with established sales processes
🎯 Performance-based incentives designed to reward high achievers
We are seeking an experienced
Mathematician
to support the development and optimization of mathematical models and algorithmic solutions within our sportsbook platform.
The ideal candidate will bring
strong
expertise
in mathematics, probability, statistics, and algorithmic modeling
, combined with a deep understanding of
sportsbook mechanics and betting markets
. The consultant will work closely with product, trading, and
development te
ams to enhance odds models, improve automation capabilities, and contribute to the development of advanced data-driven solutions.
Key Responsibilities
Design, review, and optimize mathematical models used in sportsbook trading, odds generation, and risk management.
Support the development and improvement of algorithmic pricing and automated trading solutions.
Analyze betting data, market behavior, and performance metrics to improve model accuracy and efficiency.
Collaborate with Product, Trading, Data Science, and Engineering teams to implement scalable algorithmic solutions.
Provide expert insights on probability models, margin optimization, and risk exposure management.
Contribute to the development of data-driven strategies for sportsbook market automation and pricing efficiency.
Evaluate existing algorithms and identify opportunities for optimization and performance improvement.
Support the integration of new analytical approaches, including advanced statistical methods and machine learning techniques where relevant.
Conduct research on industry best practices and emerging technologies in sportsbook modeling and algorithmic trading.
Provide technical guidance and recommendations on mathematical frameworks used in sportsbook operations.
Requirements
Strong academic background in
Mathematics, Statistics, Data Science, Computer Science, or a related quantitative field
.
Proven experience working with
mathematical modeling, statistical analysis, or algorithm development
.
Experience in
sportsbook
, betting technology, trading systems, or quantitative modeling environments
is a strong advantage.
Deep understanding of probability theory, statistical modeling, and data analysis.
Experience working with large datasets and performance metrics.
Familiarity with algorithmic systems, predictive models, or automated decision-making frameworks.
Strong analytical and problem-solving skills.
Ability to work closely with technical and product teams to translate mathematical concepts into practical solutions.
Excellent communication skills with the ability to explain complex quantitative concepts to non-technical stakeholders.
Location: United States
The Opportunity
Flosum is looking for a visionary Salesforce Technical Business Analyst who lives and breathes the Salesforce ecosystem and wants to shape the future of how the world's largest enterprises build, secure, and scale on Salesforce.
This is not a maintenance role. You will own the product roadmap for the only 100% Salesforce-native DevSecOps, Data Protection, and Security platform trusted by Fortune 100 companies, global brands like Hilton, Cargill, Barry Callebaut, Cushman & Wakefield, and AARP. You will work directly with the CEO and engineering leadership to define and ship products that create entirely new categories within the Salesforce ecosystem.
We are at an inflection point. AI-driven DevOps (powered by Agentforce), agent-aware governance, zero-trust security orchestration, and intelligent data lifecycle management are transforming the Salesforce landscape. We need a product leader who sees around corners, understands where this space is heading, and has the conviction and execution chops to get us there first.
About Flosum
Flosum is the only enterprise-grade DevOps, Data Backup & Archive, Trust Center, and Data Seeding platform built 100% native on the Salesforce platform. As a Salesforce Summit Partner and the only native solution certified by Salesforce, we operate within the Salesforce trust boundary, which means zero data exposure, no third-party cloud processing, and full compliance with Salesforce security standards.
Our customers are among the most demanding in the world: Fortune 500 enterprises in regulated industries (financial services, healthcare, government, life sciences) who require SOX compliance, zero-trust architecture, and audit-grade governance. We compete against Copado, Gearset, AutoRABIT, and Salto, and we win because our native architecture delivers security, speed, and extensibility that external tools simply cannot match.
We recently integrated Salesforce Agentforce into our platform, making Flosum the first and only Salesforce-native AI DevOps solution. This is just the beginning of what we plan to build.
What You Will Own
Product Vision & Strategy
Define and drive the multi-year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva.
Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors.
Translate deep Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi-org environments) into product capabilities that enterprise customers will pay premium prices for.
Stay ahead of Salesforce's own product direction (three releases per year) and position Flosum to capitalize on every platform shift.
AI & Innovation
Lead the next wave of AI-powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI-driven code review, automated security scanning, and predictive release management.
Define how Flosum's extensibility platform enables customers to build custom AI-driven workflows within Salesforce's trust boundary.
Pioneer agent-aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents.
Customer & Market Insight
Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management.
Translate complex enterprise requirements (SOX, zero-trust, multi-org, regulated industries) into elegant product solutions.
Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations.
Execution & Delivery
Write detailed product requirements, user stories, and acceptance criteria. You do the work, not just delegate it.
Partner with engineering to deliver on aggressive timelines. Own sprint planning, backlog prioritization, and release coordination.
Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates.
Requirements
Who You Are
We are looking for a missionary, not a mercenary. Someone who takes genuine ownership of outcomes, thinks independently, and is driven by a need to build something that matters, not just advance their career.
7+ years of product management experience in B2B SaaS, with at least 3 years focused on the Salesforce ecosystem or Salesforce-adjacent platforms.
Deep technical understanding of the Salesforce platform: metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem.
Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for. Not features; products.
Experience with DevOps, CI/CD, release management, or security/compliance tooling is strongly preferred.
You understand the competitive landscape: Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX. You know where each is strong and where they are vulnerable.
Strong perspective on how AI/ML (especially Salesforce Agentforce, Einstein, Data Cloud) will reshape the Salesforce development and governance landscape.
Hands-on executor. You write PRDs, you talk to customers, you review wireframes, you sit in sprint reviews. You do not manage from a distance.
Exceptional communication skills. You can present a product vision to a C-suite audience and write a technical specification for an engineering team in the same day.
Intellectual curiosity and a bias toward action. When you see a problem, you solve it. When you don't know something, you go learn it.
What Will Make You Exceptional in This Role
You have experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce-native product company.
You have worked at the intersection of DevOps and security/compliance in regulated industries.
You have led product-led growth initiatives within an enterprise product, designing self-serve onboarding, in-product conversion, and expansion mechanics.
You have a point of view on the future of AI in Salesforce DevOps and can articulate a 3-year vision for how autonomous agents will change how enterprises build on Salesforce.
You have experience going head-to-head against well-funded competitors and winning through product superiority rather than just marketing spend.
What We Expect in the First 12 Months
First 90 Days: Learn and Diagnose
Achieve deep fluency in Flosum's five product lines and their technical architecture.
Conduct 25+ customer and prospect interviews to build a firsthand understanding of enterprise pain points.
Complete a competitive audit with specific, actionable recommendations on where Flosum should invest to win.
Deliver your first product roadmap refresh with clear prioritization rationale.
Months 3-6: Ship and Win
Own and deliver at least one major product release that directly addresses a competitive gap or customer-requested capability.
Establish a product-led feedback loop between Sales, CS, and Engineering that accelerates deal velocity and reduces churn.
Define the next generation of Flosum's AI capabilities and present a detailed execution plan.
Months 6-12: Scale and Lead
Drive measurable improvement in competitive win rates against Copado and Gearset.
Launch at least one net-new product capability that opens a new revenue stream or market segment.
Establish Flosum as a thought leader in AI-driven Salesforce DevOps through content, speaking, and ecosystem engagement.
Benefits
Why Flosum
Category-defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational.
Direct CEO partnership: You will work shoulder-to-shoulder with a founder who is deeply technical, product-obsessed, and committed to building the best platform in the Salesforce ecosystem.
Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate.
AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next.
Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it.
Compensation & Benefits
Competitive base salary + performance bonus
Equity participation
Comprehensive benefits (health, dental, vision, 401k)
Hybrid flexibility (San Ramon, CA HQ) or remote for exceptional candidates
Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagements
If you live in San Ramon, CA this can be a Hybrid position, but we're open to fully remote in other locations.
Location: Ukraine
The Opportunity
Flosum is looking for a visionary Salesforce Technical Business Analyst who lives and breathes the Salesforce ecosystem and wants to shape the future of how the world's largest enterprises build, secure, and scale on Salesforce.
This is not a maintenance role. You will own the product roadmap for the only 100% Salesforce-native DevSecOps, Data Protection, and Security platform trusted by Fortune 100 companies, global brands like Hilton, Cargill, Barry Callebaut, Cushman & Wakefield, and AARP. You will work directly with the CEO and engineering leadership to define and ship products that create entirely new categories within the Salesforce ecosystem.
We are at an inflection point. AI-driven DevOps (powered by Agentforce), agent-aware governance, zero-trust security orchestration, and intelligent data lifecycle management are transforming the Salesforce landscape. We need a product leader who sees around corners, understands where this space is heading, and has the conviction and execution chops to get us there first.
About Flosum
Flosum is the only enterprise-grade DevOps, Data Backup & Archive, Trust Center, and Data Seeding platform built 100% native on the Salesforce platform. As a Salesforce Summit Partner and the only native solution certified by Salesforce, we operate within the Salesforce trust boundary, which means zero data exposure, no third-party cloud processing, and full compliance with Salesforce security standards.
Our customers are among the most demanding in the world: Fortune 500 enterprises in regulated industries (financial services, healthcare, government, life sciences) who require SOX compliance, zero-trust architecture, and audit-grade governance. We compete against Copado, Gearset, AutoRABIT, and Salto, and we win because our native architecture delivers security, speed, and extensibility that external tools simply cannot match.
We recently integrated Salesforce Agentforce into our platform, making Flosum the first and only Salesforce-native AI DevOps solution. This is just the beginning of what we plan to build.
What You Will Own
Product Vision & Strategy
Define and drive the multi-year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva.
Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors.
Translate deep Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi-org environments) into product capabilities that enterprise customers will pay premium prices for.
Stay ahead of Salesforce's own product direction (three releases per year) and position Flosum to capitalize on every platform shift.
AI & Innovation
Lead the next wave of AI-powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI-driven code review, automated security scanning, and predictive release management.
Define how Flosum's extensibility platform enables customers to build custom AI-driven workflows within Salesforce's trust boundary.
Pioneer agent-aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents.
Customer & Market Insight
Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management.
Translate complex enterprise requirements (SOX, zero-trust, multi-org, regulated industries) into elegant product solutions.
Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations.
Execution & Delivery
Write detailed product requirements, user stories, and acceptance criteria. You do the work, not just delegate it.
Partner with engineering to deliver on aggressive timelines. Own sprint planning, backlog prioritization, and release coordination.
Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates.
Requirements
Who You Are
We are looking for a missionary, not a mercenary. Someone who takes genuine ownership of outcomes, thinks independently, and is driven by a need to build something that matters, not just advance their career.
7+ years of product management experience in B2B SaaS, with at least 3 years focused on the Salesforce ecosystem or Salesforce-adjacent platforms.
Deep technical understanding of the Salesforce platform: metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem.
Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for. Not features; products.
Experience with DevOps, CI/CD, release management, or security/compliance tooling is strongly preferred.
You understand the competitive landscape: Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX. You know where each is strong and where they are vulnerable.
Strong perspective on how AI/ML (especially Salesforce Agentforce, Einstein, Data Cloud) will reshape the Salesforce development and governance landscape.
Hands-on executor. You write PRDs, you talk to customers, you review wireframes, you sit in sprint reviews. You do not manage from a distance.
Exceptional communication skills. You can present a product vision to a C-suite audience and write a technical specification for an engineering team in the same day.
Intellectual curiosity and a bias toward action. When you see a problem, you solve it. When you don't know something, you go learn it.
What Will Make You Exceptional in This Role
You have experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce-native product company.
You have worked at the intersection of DevOps and security/compliance in regulated industries.
You have led product-led growth initiatives within an enterprise product, designing self-serve onboarding, in-product conversion, and expansion mechanics.
You have a point of view on the future of AI in Salesforce DevOps and can articulate a 3-year vision for how autonomous agents will change how enterprises build on Salesforce.
You have experience going head-to-head against well-funded competitors and winning through product superiority rather than just marketing spend.
What We Expect in the First 12 Months
First 90 Days: Learn and Diagnose
Achieve deep fluency in Flosum's five product lines and their technical architecture.
Conduct 25+ customer and prospect interviews to build a firsthand understanding of enterprise pain points.
Complete a competitive audit with specific, actionable recommendations on where Flosum should invest to win.
Deliver your first product roadmap refresh with clear prioritization rationale.
Months 3-6: Ship and Win
Own and deliver at least one major product release that directly addresses a competitive gap or customer-requested capability.
Establish a product-led feedback loop between Sales, CS, and Engineering that accelerates deal velocity and reduces churn.
Define the next generation of Flosum's AI capabilities and present a detailed execution plan.
Months 6-12: Scale and Lead
Drive measurable improvement in competitive win rates against Copado and Gearset.
Launch at least one net-new product capability that opens a new revenue stream or market segment.
Establish Flosum as a thought leader in AI-driven Salesforce DevOps through content, speaking, and ecosystem engagement.
Benefits
Why Flosum
Category-defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational.
Direct CEO partnership: You will work shoulder-to-shoulder with a founder who is deeply technical, product-obsessed, and committed to building the best platform in the Salesforce ecosystem.
Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate.
AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next.
Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it.
Compensation & Benefits
Competitive base salary + performance bonus
Equity participation
Comprehensive benefits (health, dental, vision, 401k)
Hybrid flexibility (San Ramon, CA HQ) or remote for exceptional candidates
Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagements
If you live in San Ramon, CA this can be a Hybrid position, but we're open to fully remote in other locations.
Задачи:
— Разрабатывать и дорабатывать игровые механики и системы.
— Проектировать взаимодействие игрока с персонажами, объектами и игровым миром.
— Описывать механики в виде понятных документов, схем и таблиц.
— Настраивать механики в Unreal Engine 5.
— Ставить задачи программистам, художникам и аниматорам.
— Проводить плейтесты, находить проблемы и предлагать улучшения.
— Поддерживать игровую документацию в актуальном состоянии.
Требования:
— Опыт работы геймдизайнером в игровых проектах.
— Системное понимание игровых механик, баланса и поведения игрока.
— Уверенная работа с Unreal Engine 5.
— Навыки прототипирования с помощью Blueprints.
— Умение писать ясные и применимые на практике технические задания.
— Понимание игровых состояний, логики AI и принципов построения уровней.
— Способность оценивать механику по её работе в игре, а не только по описанию.
— Наличие портфолио или примеров реализованных механик.
Будет преимуществом:
— Опыт работы с AI, игровыми уровнями или системным дизайном.
— Участие в проекте, прошедшем полный цикл разработки.
— Опыт анализа игровых метрик и поведения пользователей.
Личные качества:
— Самостоятельность и способность принимать решения.
— Умение спокойно воспринимать обратную связь.
— Готовность проверять гипотезы и отказываться от неработающих решений.
— Ответственность за результат, а не только за документацию.
Условия:
— Полная занятость, full time.
— Работа в действующей студии с вышедшими проектами — не с нуля и не «в стол».
— Возможность влиять на ключевые игровые механики расширяющейся линейки проектов.
— Для сильных кандидатов, заинтересованных в долгосрочном участии, готовы обсуждать партнёрский формат сотрудничества, привязанный к результату проекта.
Важно! Тестового задания не будет, но будет период стажировки 2 недели - он не оплачивается.
Компания OGE Engineering, инжиниринговая компания, специализирующаяся на поставках импортного технологического оборудования для производства минеральных удобрений, нефтехимической и нефтеперерабатывающей промышленности, судостроения, металлургии и горнодобывающей промышленности, ищет Менеджера проекта для расширения направлений бизнеса (атомная отрасль, судостроение и металлургия).
Задачи:
— Активный поиск и привлечение клиентов для продвижения сложного импортного оборудования среди предприятий нефтяной, газовой, химической и другой промышленности;
— Выявление потребностей предприятий и проведение переговоров;
— Участие и проведение технико-коммерческих переговоров и презентаций;
— Подготовка коммерческих предложений для участия в тендерных процедурах;
— Подготовка документов для заключения договоров, в том числе спецификаций;
— Защита и сопровождение сделки.
Требования:
— Высшее образование (техническое, экономическое, менеджмент, торговое дело и т.д.);
— Наличие опыта продаж от 6 месяцев;
— Английский язык уровня не ниже B1;
— Знание специфики промышленного оборудования;
— Понимание технологических процессов в сфере нефтегазохимии;
— Чтение чертежей и документации.
Преимущества:
— Опыт в сфере продаж промышленного оборудования от 3 лет;
— Опыт работы с компаниями СИБУР, РХА, ГАЗПРОМ, РОСНЕФТЬ, НОВАТЭК, РОСХИМ и т.п.;
— Опыт реализации сложных проектов строительства новых объектов - БХК, АГХК, АГПЗ, Арктик СПГ и т.п.
Условия:
— Возможность раскрыть свой потенциал и заработать много денег;
— Рост и развитие;
— Участие в крупных интересных проектах;
— Командировки к иностранным партнёрам;
— Обучение и адаптация к нюансам рынка промышленного оборудования;
— Оформление в соответствии с ТК РФ с первого рабочего дня, полностью белая заработная плата;
— Фиксированный оклад (размер обсуждается на собеседовании) + премия 5% от прибыли проектов;
— График работы 5/2, время работы возможно выбрать в промежутке с 7.30 до 9.30;
— Офис метро Бауманская (15-20 минут пешком).
Location: San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Claude is used across government, from US federal civilian agencies to national security, state and local, and allied international governments, and nearly every model and product Anthropic ships has public sector work on the end of it. Each of those segments runs under its own regulatory and deployment constraints, so delivering Claude to them means standing up compliant infrastructure with cloud partners, landing new models in restricted environments, bringing our application suite to parity with commercial, and clearing frameworks like FedRAMP, repeated for every segment. We're hiring a Technical Program Manager to own that program.
Today that coordination is spread across the public sector product and engineering leads and the many teams they pull in: research, infrastructure, security, compliance, and product engineering. You'll become the single owner of that program, the person who knows where every workstream stands, what it is waiting on, and who needs to decide. Over time, government customers get new models and products on a predictable cadence, authorizations like FedRAMP run as a steady program rather than a one-off push, and each new segment takes less bespoke effort than the last.
Responsibilities
Own the program for delivering new Claude models into public sector environments: sequencing, dependencies, and tradeoffs across research, inference and capacity, cloud partners, safeguards, and compliance teams
Drive FedRAMP and similar authorization programs for Anthropic's public sector offerings, working with privacy, security, compliance, and platform engineering
Plan and sequence work across public sector segments, from model and API availability to application parity and segment-specific product work
Represent public sector requirements in model launch planning alongside the launch TPMs
Establish the operating rhythm: a single view of workstreams, owners, dependencies, risks, and status, with planning, escalation paths, and launch coordination across orgs
Convert recurring efforts into documented, repeatable processes so that each new segment or model requires less bespoke coordination
You may be a good fit if you
Have several years of experience in technical program management, with a track record of successfully delivering complex, cross-functional programs
Have shipped software or infrastructure into regulated or restricted environments (government clouds, air-gapped deployments, FedRAMP or similar authorization frameworks) and can engage meaningfully with the infrastructure, ML, and security engineers doing the work
Have experience coordinating across multiple engineering teams and organizations simultaneously, including research, security, and compliance partners
Are highly organized and can manage multiple parallel workstreams effectively across distributed teams
Thrive in unstructured environments with a knack for bringing order to chaos and creating clarity in ambiguous situations
Have excellent written and verbal communication skills, with the ability to influence without authority
Have worked on public sector, defense, or government cloud programs, or hold or are eligible for a US security clearance (preferred but not required)
Are passionate about Anthropic's mission and interested in the challenges of bringing AI capabilities to public institutions safely and reliably
Are a US person. We have agreements with the US Government that mandate this for these roles.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$365,000
—
$435,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Costa Mesa, United States
WHAT YOU’LL DO
• Utilize first principle methods and design tools to develop new aircraft products
• Own development of primary and secondary aircraft structural parts and assemblies (metallic and composite) from preliminary design through prototype manufacturing
• Perform complex modeling and finite element analysis at the detailed component level, major assembly level, and aircraft level (analysis simulations to include strength, buckling, damage tolerance, and delamination)
• Apply design for manufacturing concepts to create solutions that are cost effective and easy to manufacture at rate
• Conduct trade studies and perform design and analysis research of complex engineering concepts to determine an optimal solution for weight, performance, manufacturability, cost, and/or schedule
• Collaborate in a multidisciplinary environment to solve complex, open-ended problems with an emphasis on schedule and cost objectives
• Coordinate work with mechanical systems, systems integration, aerodynamics, manufacturing, project engineering, and other team members
• Onsite engineering support at manufacturing and integration sites
REQUIRED QUALIFICATIONS
• Bachelor's in Aerospace Engineering, Mechanical Engineering, or equivalent experience
• 5+ years of experience in aerospace structures design, analysis, or related roles
• Proficiency in CAD software and experience with engineering data analysis
• Proven expertise in structural modeling and simulation tools (e.g., ANSYS, NASTRAN, or equivalent)
• Strong understanding of material properties, stress analysis, fatigue assessment, load paths, design practices, and hand calculations
• Strong technical knowledge in core engineering principles, fundamental mechanics of composite materials, design, analysis, testing, and fabrication
• Excellent problem-solving and communication skills
• Self-driven with a strong sense of autonomy and adaptability in a dynamic environment
• Eligible to obtain and maintain an active U.S. Secret security clearance
QUALIFICATIONS
• Experience with clean sheet aircraft configuration
• Siemens NX proficiency
• FEMAP proficiency
• Experience with fast paced prototype design and manufacture of uncrewed aircraft
• Experience with high temperature materials selection
• Broad experience across a range of aircraft programs
• Hands-on experience with manufacturing
• Practical aircraft knowledge (pilots license, A&P, etc.)
Location: Japan
Workplace: Remote
The Technical Account Manager ("TAM") Architect role will be a member of our Support Services team and Support group, planned to report into our regional Support Engineering Managers. This new role will perform functions that our existing team already provides in part: ongoing TAM, Consultative, and Support functions working with a set of customers providing Consultative Support, Escalation insights, and oversight. TAM Architects will also be assisting with Support Cases for enterprise customers in an L3 role (Support Level 3 = Escalated cases).
Note: We are hiring for this role in Japan. There will be on-site travel to provide in-person support to customers in Tokyo.
A TAM Architect will be successful in the role if they provide the following aptitude and approach:
- Highly technical with a focus on providing useful solutions to our users, customers, and prospects
- Great communicator with team members and customers
- Consulting, support, and project management skills and background
- 50% of the work will be case-initiated consultative support of strategic users/customers/prospects
- 50% of the work will be TAM functions (project guidance, onboarding coordination, escalations, communications, documentation, roadmap, meeting leadership)
- Some onsite regional travel will be required, estimated currently at up to 35% of the time
WHAT YOU WILL DO:
- Work with strategic and enterprise ClickHouse users, customers, and prospects as identified by ClickHouse Sales to work on onboarding, production launches, and POCs
- Provide architectural, technical, and migration guidance and assistance
- Lead projects, escalations, and meetings to enable ongoing user/customer success
- Ownership and oversight of L3 Support Cases and Escalations, working closely with the Support L1/L2 team
- Partner closely with ClickHouse Product Management, Engineering, and Sales to help develop the roadmap and account plans
- Be present and available according to the scheduling and onsite travel required to deliver high-quality 24x7 Support in a global, distributed environment
- Assist with hiring and mentoring new team members
- Develop and assist with Docs, Knowledge Base articles, ClickHouse Learning, Reference Architecture, and QA needs
WHAT YOU BRING ALONG:
- 5+ years of experience in Technical Account Management, Professional Services, Senior Support, and/or Project Management roles
- 5+ years of relevant industry experience in implementing, operating, and/or supporting operating scalable, fault-tolerant, distributed database management systems ("DBMS")
- Technical breadth and depth in relevant subjects such as DBMS, OLAP, Cloud/SaaS platforms, distributed systems software engineering, Linux/Unix, Kubernetes, System or Network Administration, and big data
- Experience leading and shipping large scope technical projects in collaboration with multiple experienced engineers.
- Expertise with a public cloud provider (AWS, GCP, Azure) and their infrastructure as a service offering (e.g. EC2).
- Excellent communication skills and the ability to work in a customer-facing role and in close collaboration with the Support Services, Engineering, and Sales teams
- A mindset of teamwork, global engagement, empathy, and solving challenging problems
- A sense of adventure and urgency in building the most scalable, highest performing, largest, and fastest databases on the planet
- Self-driven, curious, and eager to continuously learn and grow
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Philippines
Workplace: Remote
ABOUT THE ROLE
The Compute & Infrastructure Accounting team supports accounting and financial reporting for OpenAI’s rapidly evolving cloud computing, data center, server, equipment, colocation, software and data, and other AI infrastructure arrangements. We’re seeking a hands-on Contract Accountant to support recurring close and day-to-day operational accounting for these costs.
The contractor will translate contract terms, pricing, delivery, usage, invoices, and operational data into accurate accruals, true-ups, journal-entry support, reconciliations, and variance explanations. This role works closely with Compute & Infrastructure Accounting, Technical Accounting, Procurement, Strategic Finance, Data Engineering, and external vendors to resolve exceptions and keep accounting outputs timely, complete, and audit-ready. The contractor will use approved AI tools to reduce manual effort, strengthen analysis, improve documentation, and create scalable operating leverage.
This role does not make final accounting conclusions or approve journals, payments, vendors, contracts, or access; it does not negotiate contracts or commit company funds. Success is measured by accurate and timely close deliverables, well-supported reconciliations, prompt exception resolution, dependable cross-functional communication, and adherence to established controls.
RESPONSIBILITIES
LEASE AND FIXED ASSET ACCOUNTING
- Own assigned month-end and quarter-end lease-accounting activities, including journal entries, rollforwards, account reconciliations, balance-sheet substantiation, and flux or variance analysis.
- Prepare complete, accurate, and reviewer-ready journal entries and supporting schedules for lease-related balances, including right-of-use assets, lease liabilities, rent expense, interest, amortization, remeasurements, and true-ups.
- Perform reconciliations over lease accounts and subledger-to-general-ledger balances; investigate reconciling items, document conclusions, and drive timely resolution.
- Perform fixed-asset accounting as assigned, including additions, transfers, placed-in-service assessments, depreciation, disposals, construction-in-progress activity, reconciliations, and period-end entries.
CONTRACT REVIEW AND LEASE-SYSTEM ADMINISTRATION
- Read and analyze large, complex lease contracts, amendments, renewals, extensions, and termination agreements to identify relevant accounting terms, payment streams, options, incentives, obligations, and effective dates.
- Accurately enter new leases, modifications, remeasurements, and terminations into the lease-accounting system based on a complete understanding of the underlying contract.
- Validate lease-system inputs and outputs against executed agreements, payment schedules, invoices, commencement evidence, and operational data; resolve completeness and accuracy exceptions.
- Compile and validate information supporting quarterly and annual lease footnote disclosures, including maturity analyses, expense classifications, weighted-average metrics, cash-flow information, and required tie-outs.
CONTROLS, AUDIT, AND ISSUE RESOLUTION
- Follow U.S. GAAP, established lease-accounting and fixed-asset policies, standard operating procedures, close calendars, review requirements, and approval workflows.
- Execute control procedures over lease populations, contract abstraction, system inputs, calculations, reconciliations, disclosures, and workpapers, including completeness and accuracy checks and evidence retention.
- Respond to internal and external audit requests by assembling contracts, tie-outs, schedules, explanations, control evidence, and other supporting documentation.
- Investigate accounting and control exceptions, document root causes and resolutions, track open items through completion, and escalate significant matters promptly.
CROSS-FUNCTIONAL COORDINATION
- Partner with Compute & Infrastructure Accounting, Technical Accounting, Finance Systems, Data, Engineering, and business teams to resolve contract, data, system, accounting, and operational issues.
- Coordinate with Legal, Procurement, FP&A, Accounts Payable, Treasury, and other stakeholders to obtain executed agreements, validate facts, and support complete and timely lease accounting.
- Communicate requirements, status, outstanding items, and accounting implications clearly to finance and non-finance stakeholders, and escalate judgmental matters with clear context and recommended next steps.
PROCESS DISCIPLINE AND CONTINUOUS IMPROVEMENT
- Identify recurring contract, data-quality, system, process, and control issues; surface trends and recommend scalable improvements.
- Write clear business requirements, test lease-system or process changes, and validate downstream accounting outputs before operational use.
- Improve recurring lease and fixed-asset workflows through standardization, documentation, automation, and tooling; maintain clear procedures and handoffs.
- Use approved AI-enabled tools responsibly to support contract review, data validation, analysis, and documentation while following data-security and review requirements.
- Help maintain consistent, controlled execution as the infrastructure portfolio, accounting requirements, systems, and workflows evolve.
REQUIRED SKILLS AND EXPERIENCE
- Progressive experience in accounting, audit, advisory, or a related finance function, including hands-on operational accounting and ownership of recurring close deliverables.
- Strong month-end and quarter-end close experience involving journal entries, account reconciliations, rollforwards, variance analysis, and reviewer-ready workpaper preparation.
- Strong working knowledge of U.S. GAAP and internal controls, with the judgment to identify and escalate matters requiring technical accounting review.
- Demonstrated ability to read and interpret lengthy, complex contracts and translate legal and commercial terms into accurate accounting conclusions, system inputs, and supporting documentation.
- Advanced spreadsheet and data-analysis skills, including the ability to work accurately with large datasets, and experience using an ERP or comparable finance system.
- Experience operating with high attention to detail in a fast-paced, deadline-driven environment while managing multiple agreements, systems, and stakeholders.
- Strong analytical, problem-solving, and organizational skills; sound judgment; and clear documentation habits.
- Excellent written and verbal communication skills and the ability to partner effectively across accounting, finance, legal, systems, data, engineering, and business teams.
PREFERRED
- Hands-on lease-accounting experience under ASC 842, including contract abstraction, classification, measurement, modifications, reconciliations, and disclosure support.
- Hands-on fixed-asset accounting experience, including additions, depreciation, disposals, transfers, construction in progress, and related reconciliations.
- Experience with lease-accounting software and an ERP such as Oracle Fusion; CPA, CA, or an equivalent professional accounting qualification is a plus.
- Experience preparing or reviewing cash flow statements, including cash flow classification and presentation for lease and fixed-asset activity.
NICE-TO-HAVE
- Experience in a technology, cloud-computing, data-center, colocation, equipment, or other infrastructure-intensive environment.
- Familiarity with SQL, data-query tools, issue-tracking tools, or similar technical tools used to investigate data, system, and process issues.
- Experience supporting SEC reporting, lease footnote disclosures, or public-company audit requirements in a high-growth or control-focused environment.
- Experience with process automation, systems implementation, or workflow redesign, and collaborating across time zones with distributed teams and external service providers.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE TEAM
The People team at LangChain is architecting the operating system for the team behind the agents. Our charter is to make LangChain the best place to work — building the foundational infrastructure across recruiting, global rewards, performance, and AI upskilling that empowers our team to achieve our mission. We treat the employee lifecycle as a product: modular, intentional, designed for high-velocity iteration. We dogfood our own platform to automate the mundane and keep the team focused on the high-judgment work that matters.
ABOUT THE ROLE
Our People Operations team is globally distributed. This role is our West Coast presence — the person on the ground in SF and the anchor for People Ops during US hours.
This is a logistics, compliance, and hospitality role simultaneously. A new hire's first week is a product we're responsible for, and you own it. You’re the often face of HR to employees, and are focused on solving problems for our users (employees) in a high craft, maximum agency way. The systems here are still being built, and you have an opportunity to help influence how we set up the infrastructure to scale. We’re here to build something great, and you play a key role in making that happen through the foundations of people operations.
Location/City:
San Francisco, CA — in office 5 days per week.
WHAT YOU'LL DO
- Own onboarding end-to-end. Run pre-boarding — documentation, account setup, background checks, and the data handoffs to IT, Payroll, and Workplace — so nothing reaches a new hire half-finished.
- Run cohort day. Facilitate our twice-monthly in-person onboarding cohorts in SF, including everything from compliance to the employee experience.
- Drive the first 90 days support structure. Run the system behind 45/90 check-in cadence, buddy program, and the onboarding survey, including closing the loop on what it tells us.
- Be the front line during US hours. Serve as the first stop for employee questions: resolve what you can, route what you can't, and drive ongoing documentation in our knowledge base so it doesn't get asked twice.
- Build the process, don't just run it. Write and maintain the onboarding SOPs, close the parity gap between in-office and remote onboarding, and build distinct paths for rehires and international hires.
- Automate your own work. Use AI to take the repetitive load off this function — status chasing, packet assembly, provisioning checklists, survey synthesis — and use ticket volume to find what keeps breaking.
WHAT YOU'LL BRING
- Experience: 2–5 years in people operations, HR coordination, or onboarding at a high-growth tech company, with hands-on HRIS experience (Rippling preferred).
- Compliance Fluency: Working knowledge of I-9 and employment eligibility verification, including the retention and audit requirements — plus the follow-through that casework rewards. Documents move on deadline, and you are never the reason something sits.
- Documentation-First Instincts: Your processes are written down, current, and usable by someone else. You turn a repeat question into a knowledge base article instead of answering it twice.
- AI Fluency: You already use tools to increase your leverage, and you reach for automation instinctively rather than as an afterthought.
- White-Glove Judgment: A new hire's first day is a moment that matters and you treat it that way. You handle compensation, immigration, and personal data with discretion.
- Resilient Ownership: You're comfortable on a globally distributed team and in a fast paced, build environment. When equipment doesn't arrive or a start date moves, you're calm and already solving it.
- Operating Principles: You exemplify our operating principles https://www.langchain.com/careers.
NICE TO HAVE
- Experience standing up or rebuilding an onboarding program, not just running an existing one
- Immigration or visa coordination experience (H-1B, PERM, TN, or equivalent)
- Global onboarding exposure
- Experience with LangSmith, Claude, or a similar tools
Annual salary range: $100,000 – $110,000 USD
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Role Overview
ITI Digital is seeking a Client Success Manager to serve as the primary relationship manager for a diverse portfolio of clients across their DXP platform and managed destination websites. The portfolio includes Destination Management Organizations (DMOs), regional tourism boards, Chambers of Commerce, parks & recreation departments, government agencies, and economic development organizations. A background working with or for these types of organizations is central to this role.
This is an active, day-to-day account management position. The Client Success Manager personally conducts onboarding calls, manages ongoing client engagements, monitors product adoption, and leads the renewal process. The role owns a defined core book of accounts directly and provides day-to-day direction to a small team of Client Success Specialists across the team's combined account portfolio. The role also contributes to process refinement and serves as an internal representative of client needs in product and strategy discussions. This is a hands-on, collaborative role rather than a removed management position.
Preferred Background
The ideal candidate brings direct familiarity with the organizations ITI Digital serves, along with an understanding of the digital tools that support them. Relevant experience may include:
— Experience within a Destination Management or Marketing Organization (DMO), government agency, or economic development organization in a marketing, digital, or partnership capacity
— Experience selling marketing services, digital platforms, or SaaS solutions to destinations, tourism boards, parks & recreation departments, government agencies, or economic development organizations from an agency or vendor perspective
— Familiarity with co-op programs, visitor guide campaigns, itinerary tools, virtual visitor centers, or digital engagement platforms used by public-sector or destination marketing organizations
— Understanding of the operational environment of public-sector and quasi-public organizations, including board reporting cycles, grant-funded budgets, fiscal year planning, and multi-stakeholder decision-making processes
— Ability to translate understanding of these organizations into thoughtful, consultative account management
Key Responsibilities
1. Sales-to-CS Handoff & CRM Stewardship
— Maintain CRM company and deal records up-to-date with client information; flag gaps and align with Sales as needed
— Manage client management platform configuration, including lifecycle stages, health scores, and onboarding playbooks
— Lead periodic reviews of client management platform database to ensure accuracy, clean segmentation, and up-to-date client records
— Serve as primary CS point of contact for platform questions, configuration updates, and vendor best practices
2. New Client Onboarding Ownership
— Conduct welcome calls and kickoff meetings, establishing meaningful rapport with clients
— Clarify package scope, delivery timelines, and client-side resource commitments
— Coordinate with Implementation and Technical Support specialists to track milestone completion; escalate blockers proactively
— Provide product demonstrations tailored to client use cases
— Deliver formal end-of-onboarding notification and satisfaction survey; document lessons learned for playbook improvement
3. Subscription Engagement & Product Adoption Strategy & Support
— Maintain direct ownership of an assigned core book spanning DMOs, government agencies, Parks & Recreation departments, and economic development organizations
— Conduct regular check-in cadences calibrated to client tier and account health
— Connect product features to client outcomes including visitor center engagement metrics, grant reporting requirements, economic development KPIs, and co-op partner ROI
— Identify expansion opportunities within existing accounts and hand off to Sales
— Identify accounts showing signs of declining usage or key contact changes and respond with education or outreach
— Share relevant case studies, benchmark data, and best practices
— Serve as internal advocate for clients during product development discussions
4. Client Health Monitoring & Risk Management
— Maintain health scores using usage data, survey results, support ticket patterns, and relationship signals
— Conduct structured health-check conversations at defined intervals
— Deploy satisfaction survey campaigns at key subscription milestones; analyze results and close feedback loop
— Classify at-risk accounts on early indicators and maintain documented save plans
— Log client-reported technical issues and escalate for triage and engineering assignment
— Escalate at-risk accounts to leadership with situation summary and recommended course of action
5. Renewal Management
— Maintain current, accurate renewal pipeline with visibility into contract end dates
— Initiate renewal conversations well in advance; identify and address concerns early
— Apply approved concession parameters for renewal negotiations; escalate offers outside boundaries
— Prepare renewal contracts; track signature status and follow up
— Escalate contract, pricing, or invoicing concerns to leadership with full account context
6. Team Collaboration, Coaching & Continuous Improvement
— Provide day-to-day direction and support to Client Success Specialists
— Serve as resource for Specialists in complex client situations
— Partner with Implementation, Technical Support, and internal teams to resolve client issues
— Contribute to development and refinement of onboarding and adoption playbooks
— Contribute sector knowledge to internal conversations regarding product roadmap, marketing, and sales positioning
— Uphold consistent standards in client communication, documentation, and CRM data management
Ideal Candidate Profile
— Dependable, consistently reliable in following through on commitments
— Collaborative, willing to share knowledge and provide informal guidance
— Consultative, approaches client relationships with careful listening and thoughtful problem-solving
— Sector-fluent, familiar with operational and planning cycles of DMOs, government agencies, and economic development organizations
— Tech-curious, interested in SaaS and digital platforms
— Detail-oriented, attentive to accuracy and thoroughness in CRM management, milestone tracking, and contract administration
— Adaptable, comfortable navigating shifting priorities
— Autonomous, able to exercise sound independent judgment
— Composed under pressure, maintains professionalism in fast-paced environment
Position Details
— Location: Fully remote — US Eastern Time Zone (8 AM – 5 PM ET). Candidates in US Eastern or Central Time Zone preferred
— Work Schedule: Full-time exempt, standard hours 8:00 am–5:00 pm EST, minimum 40 hours per week
— Employment Type: Contract-to-hire 1099 with 90-day evaluation, converts to Full-Time W2 with benefits
— Compensation: Commensurate with experience
— Reports To: VP, Digital Strategy
— Platform Communication/Systems: Slack, Zoom, Google Meet, CRM/project management tools such as Vitally CS, HubSpot, Asana, JIRA, Freshdesk
Location: United States
Overview
Smartling is an AI-native translation platform that's redefining how the world's biggest brands go global - ranked #3 on Fast Company's Most Innovative Companies list. We're growing rapidly at scale and are backed by Battery Ventures, a global technology-focused investment firm. While most companies are still figuring out how to use AI, we've spent years building it into the core of our platform - and we're just getting started.
As a Senior Localization Operations Specialist on Smartling's Managed Services team, you'll own complex, larger-scale customer accounts and serve as an operational advisor to both clients and junior team members. This role blends hands-on execution with strategic thinking - you'll optimize workflows, lead escalation resolution, and help clients mature their localization programs, all while mentoring the next generation of Loc Ops Specialists. We are looking for a hire based on the US East Coast at this time.
You Will
Own complex or high-volume customer accounts end-to-end - from process design through delivery and retrospective.
Design and optimize localization processes to improve efficiency, scalability, and quality across diverse client accounts and operational environments.
Lead escalation resolution with minimal oversight, driving issues to closure while maintaining clear, proactive communication with clients throughout the resolution process.
Partner with customers and cross-functional teams to improve localization processes and support the scaling of their programs effectively.
Proactively identify operational risks - including volume spikes and tooling gaps - and mitigate them before they impact delivery or quality.
Mentor junior Localization Coordinators and Operations Specialists on process design, platform usage, and execution best practices.
You Have
3-5 years of experience in localization project management or operations, including ownership of complex accounts.
Deep hands-on experience with Smartling or comparable enterprise translation management systems (TMS).
Demonstrated ability to design, optimize, and govern localization processes at scale across complex, multi-account environments.
Strong track record of managing escalations and navigating challenging customer conversations, providing advisory support, education, and guidance to drive successful resolution.
Experience mentoring or coaching junior Localization Coordinators and Operations Specialists, with the ability to clearly explain complex concepts and provide effective training in a localization or operations context.
Excellent written and verbal communication skills, with experience engaging senior client stakeholders.
Solid understanding of localization industry trends, AI-enabled tooling, translation memory (TM) strategy, and localization frameworks.
Preferred but not required
Working knowledge of file engineering fundamentals, scripting languages, and localization engineering concepts, including file formats, encoding standards, and placeholder/tag management.
Experience supporting global, enterprise-tier clients with complex, multi-stream localization programs.
Fluency or working proficiency in a second language
You Are
Strategic.
You think beyond immediate deliverables, considering how today’s decisions impact the client’s localization program at scale.
Resilient.
Escalations and ambiguity don’t destabilize your approach; you stay grounded and focus on driving resolution.
Influential.
You build trust across internal and external stakeholders through expertise, consistency, and dependable follow-through.
Analytical.
You leverage available data, tools, and AI insights to identify trends and inform clear, actionable recommendations.
Mentorship-Minded.
You actively invest time in developing less experienced team members, helping them build skills and grow their capabilities.
You Will Enjoy
Freedom 🏡- we are remote-first
Growth - an opportunity to learn and advance your career
Wealth 💰 - we offer a competitive salary and 401(k) + company match
Wellness - health insurance; free medical plan for you and your family
Balance - flexible PTO + 11 holidays; generous parental leave
Culture 🤝- an energetic, value-driven, and fun culture and team spirit
Bonus - employee referral program and Apple equipment
Smartling is proud to be an equal-opportunity employer. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, skills, and experiences.
We use E-Verify platform for work authorization verification.
*To work from home, you must have a strong internet connection, a quiet space, and a professional (distraction- and clutter-free) background.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next GTM Innovation Account Executive
About the job
As a GTM Innovation Account Executive, within our Specialist Sales organization, you will be responsible for prospecting, solution selling and closing opportunities for new Twilio products. In this role, you will be directly responsible for becoming an essential strategic partner to some of the largest and fastest growing enterprise companies. You will drive pre-revenue growth by validating sales motions, ICPs, and use cases. This role is for highly flexible AEs, with deep integration with Global Sales, Specialist Sales, Product Management, Field Marketing, Finance, and Solutions Engineering teams.
Responsibilities
In this role, you’ll:
Be responsible for acquiring customers for new product offerings across the full Twilio portfolio
Own highly analytical and consultative sales cycles with internal and external stakeholders to help customers unlock value from net new product offerings .
Ability to multi-thread Enterprise accounts and comfortable building trusted relationships at all levels and acting as a strategic partner to the C-Suite to drive sustained double-digit growth.
Work with customers across verticals and regions to understand their business and technical requirements, partnering with the Specialist Sales organization to bring deep technical and domain expertise to complex deals.
Collaborate with Product Specialists, Value Engineering, and Enterprise Strategists to incubate new solutions and accelerate the adoption of Twilio platform.
Work with teams in Finance, Legal, Pricing, Product, and Operations to design mutually beneficial contracts to address customer requirements, while balancing the needs of our business.
Simultaneously execute multiple projects and deals while maintaining high performance across shifting priorities.
Partner cross functionally with Specialist Sales, services, product, and GTM Strategy & Operations to develop long-range territory strategies and sales plans.
Act as the voice of the customer to Twilio’s product teams.
Establish yourself as a subject matter expert across multiple product categories with a focus on leveraging deep technical expertise to lead complex, multi-product digital initiatives.
Ability to crisply articulate the power of unified GTM organization and how it benefits vertical industry clients by streamlining their strategic relationship with Twilio.
Generate and maintain an accurate pipeline and forecast utilizing our CRM, Salesforce
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Possess a total of 12 years of full cycle sales experience, with a minimum of 5 years managing or leading quantitative highly analytical products or solutions for their customers.
Directly selling technical SaaS or CPaaS or Data platforms while moving beyond transactional sales into strategic partnerships.
Experience outbound prospecting and executing a "total account relationship" strategy to drive profitable revenue growth. Proven track record in consultative technical solution selling, with a focus on conducting deep discovery to translate complex customer pain points into integrated SaaS and API solutions.
Comfortable working with both line of business and highly technical leaders, while influencing their understanding of how integrated data and AI drive business value.
Analytical account development strategy based on using data to find opportunities and prove value and making multi-product selling the default for every engagement.
Entrepreneurial mindset with appetite to define process and build programs
Excellent verbal and written communication skills (English)
Desired:
Demonstrated track record of managing business forecasts and financial models
Record of delivering market driven results, especially to scale and enterprise customers
Bachelor’s Degree or equivalent years of experience
Location
This role will be remote, but is not eligible to be hired in CT, NJ, NY, WA, PA or the surrounding areas of San Francisco, CA, Oakland, CA, or San Jose, CA
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30-40% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Minnesota or Vermont : $132,192- $165,240.
Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $139,000- $174,420.
Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $146,880 - $183,600.
This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
This role is eligible to earn commissions.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until October 7, 2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: UNITED STATES - Remote, EMEA - Remote, CANADA - Remote, LATAM - Remote
Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role.
Money is moving onto the internet, and the shift has a name:
Open Money.
This is money that is open, portable, agentic, and owned by you. MetaMask spent the last ten years building it; with 100M+ downloads, users in ~190 countries, and trillions in cumulative transaction volume, it's the most trusted self-custodial financial platform on the internet. Now we're building the operating system for your money: one place to hold, move, grow, and use anything you own. Join a remote-first, global team rebuilding how money works: a problem that touches everyone, every day.
About the team
MetaMask's design team is working to establish MetaMask as the premier wallet in fintech, elevating the craft of design and leading the industry as the next phase of decentralized finance unfolds. Our focus is reducing friction while preserving user trust, so more people can safely explore the world of Web3.
Prediction markets are one of the most exciting areas in consumer finance right now, sitting at the intersection of trading, sports, news, culture, and real world events. This is a big growth area for MetaMask, and we're looking for a Lead Product Designer to help shape where it goes next. This is a chance to take real ownership of the end-to-end Prediction Markets experience inside one of the most widely used products in web3 — helping define how people discover markets, understand what's happening, trade, manage positions, and come back as events unfold. The product is still evolving, so much of the experience is still there to be defined, and that's a big part of what makes this role interesting: we're not looking for someone to polish a finished product, we want someone who wants to help shape it. You'll work closely with Product and Engineering, have a strong voice in what we build, and take ideas from early thinking through to something real in the hands of users.
What you’ll do
Own the Prediction Markets experience from early thinking through launch and iteration.
Define how users discover markets, understand them, trade and manage their positions.
Make complex ideas like probabilities, liquidity and market mechanics feel clear and easy to understand.
Work closely with Product and Engineering to shape what we build, not just how it looks.
Prototype quickly using AI to explore ideas and get to stronger solutions faster.
Set a high bar for visual and interaction design, and use research and data to keep improving the product.
Would be great if you brought this to the role
5+ years of product design experience with a strong portfolio of shipped consumer products.
You have a proven track record of delivering impactful, customer-centric designs that solve complex problems and drive commercial outcomes.
Exceptional visual and interaction design craft, with strong product instincts and attention to detail.
Experience taking complex or ambiguous problems from early ideas through to shipped experiences.
Comfortable using AI, code and modern design tools to explore, iterate and build quickly.
High ownership, strong communication and the confidence to push work forward without waiting for a perfectly defined brief.
Someone who genuinely loves sports and understands how fans follow teams, leagues, games and major sporting events.
Bonus points
Experience in trading, investing, fintech, sports, betting, marketplaces or other high frequency consumer products.
An interest in prediction markets and where the category could go.
Experience working with market data, probabilities, charts or financial positions.
Experience designing discovery, feeds, ranking or personalised content.
Experience with crypto or web3, although deep crypto knowledge is not required.
Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role
.
The salary range listed for this role applies to US-based candidates only. Compensation for candidates based outside the US (including Canada, EMEA, and LATAM) will be determined based on location, experience, and skills during the interview process, and may differ from the listed US range.
US pay range (not including bonus, equity or other benefits)
$125,000
—
$195,000 USD
In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At MetaMask, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3.
MetaMask is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.
MetaMask is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself, which can be found on our page.
MetaMask may use artificial intelligence (AI) tools to support parts of our recruitment process, such as reviewing applications, screening resumes, or conducting initial candidate assessments. These tools are designed to assist our recruiting team and improve efficiency — they do not replace human judgment. A human recruiter or hiring manager reviews every candidate, and all final hiring decisions are made by people, not AI.
It is a requirement of employment in this position that applicants may be required to submit to background and identity verification checks, including but not limited to employment, education, criminal record checks, and other such checks as determined necessary by the company.
Location: New York, NY; San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
Help build the operational foundation that powers Sierra's ecosystem—and the global community building the future of AI agents.
Sierra's ecosystem is growing rapidly. Customers, partners, and developers around the world are building on Sierra to create the next generation of AI-powered experiences. As that community grows, we're looking for an Ecosystem Operations Manager to help scale the programs, systems, and operations that enable it to thrive.
This is a high-impact, cross-functional role within Sierra's Partnerships & Ecosystems team. You'll help operate and improve Sierra University, partner enablement, developer relations, and builder community programs while strengthening the operational foundation that enables the ecosystem to scale.
Working closely with Product, Engineering, Marketing, GTM, Agent Development, and Partnerships, you'll improve processes, coordinate programs, and build the operational rigor that allows our ecosystem to grow efficiently.
We're looking for someone who enjoys bringing order to complexity—someone who can build scalable processes, execute high-impact programs, and continuously improve how we serve customers, partners, and builders.
WHAT YOU'LL DO
- Scale Sierra University by managing curriculum operations, certification programs, learner journeys, platform administration, and governance.
- Coordinate programs that grow Sierra's global builder community, creating opportunities for customers and partners to learn, connect, and succeed.
- Drive partner enablement operations in partnership with the Partnerships team, ensuring partners have the training, resources, and operational support they need to activate quickly.
- Create and maintain developer-facing resources—including documentation, tutorials, videos, and technical enablement materials—that help builders get the most from Sierra's platform.
- Plan and execute ecosystem events, including certification launches, builder summits, partner workshops, developer days, and community activations.
- Build and improve the operational systems, reporting, and processes that enable the Partnerships & Ecosystems team to scale efficiently.
- Partner across Product, Engineering, Marketing, GTM, Agent Development, and Partnerships to coordinate ecosystem initiatives and keep programs moving.
- Measure ecosystem health through certification adoption, partner activation, community engagement, content effectiveness, and customer feedback, and use those insights to continuously improve how Sierra serves builders and partners.
WHAT YOU'LL BRING
- 6–8+ years of experience in ecosystem operations, developer relations, community programs, partner enablement, program management, or a related function at an enterprise SaaS or developer platform company.
- Experience operating and scaling customer, partner, or developer programs.
- Experience creating developer-facing content, including documentation, tutorials, videos, or technical enablement materials.
- Fluent in modern AI tools and workflows, with hands-on experience leveraging AI to improve productivity and a strong understanding of how AI agents, LLMs, and developer tools are transforming the way software is built, shipped, and adopted.
- Excellent written and verbal communication skills, with experience producing both customer-facing content and executive-ready communications.
- Highly organized, execution-oriented, and energized by building scalable programs in fast-moving environments.
- Willingness to travel as needed to support Sierra University, partner enablement, ecosystem events, builder programs, and community engagement.
EVEN BETTER...
- Experience at companies with scaled developer ecosystems, learning platforms, or partner communities.
- Experience supporting both customer and partner audiences.
- Familiarity with learning management systems, community platforms, event operations, and modern content creation tools.
- Experience working with AI platforms, developer tools, or enterprise software ecosystems.
- Prior software development, solutions engineering, or technical implementation experience.
- Experience scaling global ecosystem programs in fast-growing environments with limited existing processes or playbooks.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Abu Dhabi, United Arab Emirates; We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities
УдалённоSouth Africa
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УдалённоUnited States; Hybrid flexibility (San Ramon, CA HQ) or remote for exceptional candidates
УдалённоUkraine; Hybrid flexibility (San Ramon, CA HQ) or remote for exceptional candidates
География найма не уточнена
УдалённоJapan
УдалённоPhilippines; Experience with process automation, systems implementation, or workflow redesign, and collaborating across time zones with distributed teams and external service providers
ОфисSan Francisco, CA
УдалённоГеография найма не уточнена
seniorUnited States
УдалённоRemote - US
leadПротиворечивые условия: Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role; Compensation for candidates based outside the US (including Canada, EMEA, and LATAM) will be determined based on location, experience, and skills during the interview process, and may differ from the listed US range; UNITED STATES - Remote, EMEA - Remote, CANADA - Remote, LATAM - Remote
ОфисNew York, NY; San Francisco, CA
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