Location: Americas Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, I'm Aerie, Manager, Technical Support Tier I at
Customer.io
. I’m looking for a Technical Support Engineer to join our growing team based in Canada.
As a Technical Support Engineer, you’ll communicate directly with our customers via our Support Center. Our team is especially excited to hear from folks with Technical Support backgrounds who have experience communicating technical tasks mostly over email—a strong ability to communicate in writing is more than nice to have.
On a day-to-day, you’ll triage a diversity of support tickets as well as work on process improvement, and conduct regular touch points with our Product and Customer Success teams. You'll also help new and existing customers get up and running with our product, diagnose tricky situations, and aid companies in achieving their business goals. Our TSEs have contact with more customers than anyone else in the company, so you’re our secret sauce to ensure we provide a remarkable customer experience. Our customers are core to everything we do (it’s in our name!) - so it's key to bring your passion to customers and help solve their problems to advocate for product improvements.
Today, our Technical Support team is powered by Zendesk for ticketing, Linear for bug tracking, and Zapier for automating support team workflows. We support our customers through email and live chat. While we mostly interact with each other through Notion and Slack, it’s not uncommon for us to jump on a Zoom or Roam pairing session or a video call to clarify customer scenarios or share tips to remedy customer issues.
Are you interested in growth opportunities? So are we. Our Technical Support Team offers various career paths, such as our Engineering, Product, or Customer Success Teams. We're looking for folks who want to develop professionally as
Customer.io
grows.
What we are looking for:
Located in Canada
Working hours align with Central or Mountain time zone
This role includes rotating weekend support coverage
Experience in a technical support role and/or customer-facing role
Familiarity or comfort with offering live channel support
An understanding of basic programming concepts (API, variables, if-else statements, loops, etc.). If you know some Javascript, too, that's even better!
Excellent written and verbal communication skills
Be motivated with a self-starter attitude
Previous work for a SaaS company or an understanding of technical platforms
Ability to work in a fast-paced, team environment
Experience with the Marketing Automation industry a plus or supporting email marketing/business communication tools!
About you:
You love technical problem-solving and demonstrate curiosity.
You enjoy helping others with your technical knowledge and take pride in your work.
You see every support interaction as an opportunity to improve the customer experience.
You take ownership of delivering results and get satisfaction from getting things done.
You’re passionate about learning new things.
You’re not afraid to ask questions if you’re confused about how something works.
You understand written communication is not always flawless and assume the best intentions during interactions with customers and your team. Empathy is one of your strongest attributes.
Compensation & Benefits
We believe in transparency. Starting salary for this role is
$70,000 USD
(or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute video interview with Recruiter
45-minute video call with Hiring Manager
A take-home assignment to prepare for your next interview
60-minute video call with three potential teammates to go over the take-home assignment
30-minute video call with Senior Leadership
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.
Location: Georgia; Belarus; Moldova; Serbia; Armenia; Kyrgyzstan; Montenegro; Uzbekistan; Bulgaria; Czech Republic; Estonia; Finland; Portugal; Romania; Azerbaijan
Workplace: remote
About the Team
We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.
We're looking for a Junior Cybersecurity Specialist to join our Security Team.
This role sits within the engineering direction of our cross-functional Security team, focused on identifying and helping mitigate security issues, misconfigurations, and vulnerabilities related to corporate infrastructure.
In this role, you'll work closely with infrastructure teams (Admins, NOC, OPS, IT Compliance) and business employees who require security-related help.
We work in Agile (2-week sprints, grooming, planning, retro) and use Google Meet, Slack, TargetProcess and Confluence for teamwork.
Working hours: Business hours, EET/EEST time zone.
You'll work with a modern stack and grow within the company - including cloud and hybrid infrastructure, and AI applied to real security work.
Tech Stack: Splunk, CheckPoint, Rapid7, AWS, OpenStack, Gitlab, K8s, Terraform, Ansible, Python, Linux, Windows, macOS.
Tasks
Proceed with requests and notifications related to the security (access management, security tool notifications, vulnerability assessment, etc.);
Identify and help mitigate security issues, misconfigurations, and vulnerabilities related to corporate infrastructure;
Develop, implement new, and update existing security measures for the protection of corporate infrastructure;
Support the identity and access management process;
Formation of a knowledge base for the operation of products and services;
Assist the security analytics with the incident response process;
Collaboration with the Ops and Infrastructure teams in terms of asset security.
Requirements
1+ year of experience in server administration, network engineering, site reliability engineering, infrastructure security, cloud security, or systems engineering;
Knowledge of the Linux, Windows, and Mac operating systems and common OS hardening practices;
Technical knowledge of network protection and network Device Hardening;
Automation skills (Bash, Python);
Understanding how computer attacks occur;
Passion for developing in cybersecurity;
Ability to work in a team, listen, and learn independently;
Competent written and verbal communication skills (Russian C1 and English B1);
Have a good analytical mindset for problem-solving.
Nice to have
Background in cybersecurity;
Experience using AI tooling for technical/cybersecurity tasks;
Experience in vulnerability analysis;
Experience with infrastructure-as-code (Terraform, Ansible, Chef, etc.);
Understanding the tactics and techniques of intruders and how to defend against them.
We offer
Full-time remote work (service provider contract).
Competitive compensation (EUR).
Flexible working hours.
Corporate AI subscriptions (Claude, Gemini, GPT, etc.).
Access to a rewards marketplace offering products and language courses, redeemable using the company’s internal currency.
A strong team of engineers.
Positive and friendly atmosphere.
With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.
Join us today, and let's shape the future of fintech together!
Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
#LI-JM1
Location: Remote - Ireland
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Technical Support Engineer 2.
About the job
This position is needed for you to join the Support team and provide excellent technical support to users of the Email platform. Wearing the customer’s shoes is one of the core values of our company and excellent Support is what our customers have come to expect and love about Twilio. If you are a technically savvy individual who enjoys mentoring and raising the bar, and is also customer-focused with excellent communication skills, keep reading!
Responsibilities
In this role, you will:
Provide product support for a wide range of customer inquiries received via telephone, email, social media and chat.
Assess the nature of product or service issues and resolve a variety of complex support problems.
Log customer interactions and tag/categorize issues accordingly.
Resolve a monthly volume of tickets consistent
Be the point of escalation for middle complex issues within support, and escalate to Product and Engineering teams as necessary.
Identify ways to improve existing processes and procedures.
Mentor newer members of the Customer Support team with customer issues.
Contribute content to knowledge base to support team and customer enablement
Ensure Support SLAs and CSAT goals are consistently met and ticket queues are well managed
Other duties as required
Incident report and Oncall
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
3+ years experience in a client-facing customer/technical support role, supporting Email, Communications, SaaS or related technologies
A demonstrated history of customer focus, empathy, active listening, and the ability to diplomatically address customer concerns and provide feedback
Experience communicating complex technical issues to both technical and non-technical audiences via phone or email
Strong, creative problem solving skills
Quick learner, willing to take initiative, and has great follow through
A demonstrated ability to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency
A high-energy, optimistic outlook and positive attitude
An empathetic approach to troubleshooting and customer service
A demonstrated attention to detail, with the ability to quickly ramp up on new products, new technologies, and evolving customer or business needs
Accountability - Being willing to answer for the outcomes resulting from their own choices, behaviors, and actions. Take ownership of situations that they're involved in
Self Motivation - Motivated to do or achieve something because of one's own enthusiasm or interest, without needing pressure from others
Focus - Achieve what they set out to do before launching new initiatives. Complete company-linked goals and tasks, not simply to be busy and active
Experience with the following:
Willing to work from 8.00 AM to 5.00 PM Ireland Local time Sunday - Thursday.
Desired:
Reading/Debugging HTML (a plus)
SQL (a plus)
Experience with SFDC, QuickBooks, Zuora or other financial management software and financial principles a plus for some roles (Billing)
Postman or other APIs client
Location
This role will be remote, and based in Ireland.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
TYB is looking for a Head of Marketing to lead brand strategy, integrated campaigns, acquisition, lifecycle marketing, measurement, and a cross-functional marketing organization.
Задачи:
— review, structure, price, approve, and maintain commercial deals across NAMER.
Требования:
— опыт работы с commercial finance, CLM, AWS Marketplace, Excel, Google Sheets, Salesforce, DealHub, SaaS, NetSuite.
Условия:
— гибридный формат работы в Нью-Йорке.
* Take ownership of customer onboarding and ensure successful adoption of the solution. * Monitor device health, system performance, and customer usage data to identify risks and opportunities.
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
You will serve as a front-line manager for a team of Enterprise Sales Development Representatives (SDRs) responsible for outbound prospecting and pipeline generation across Ramp’s largest and most strategic accounts.
As Ramp expands its upmarket presence, you will help build and evolve the Enterprise go-to-market motion from the ground up. You will lead and develop high-performing SDRs who manage named books of business and navigate complex, multi-threaded enterprise sales cycles.
Key responsibilities include coaching and developing SDRs, setting team strategy, and partnering closely with Sales, Marketing, Product, and executive leadership to drive enterprise pipeline and business outcomes. As a member of the Sales Leadership team, you will play a critical role in shaping, scaling, and refining Ramp’s Enterprise growth strategy.
WHAT YOU'LL DO
- Build and scale the Enterprise SDR function, including team structure, playbooks, and processes for a named-account motion.
- Foster a high-performing team culture by managing daily activity, quota attainment, and key performance metrics.
- Hire, onboard, and train SDRs on Ramp’s products, enterprise buyer personas, competitive landscape, and sales tools.
- Create and execute career-development and leadership plans for direct reports, including regular 1:1 coaching on time management, objection handling, enterprise prospecting, and active listening.
- Coach SDRs through complex, multi-threaded enterprise outbound motions, including account research, executive-level messaging, and strategic pipeline generation.
- Partner with Sales and Marketing to develop and execute initiatives that advance company objectives.
- Report on team performance and forecast pipeline to senior leadership.
- Improve team output and efficiency by continuously optimizing systems, processes, and operating rhythms.
- Represent the Enterprise Sales Development team in cross-functional forums and with leaders across the organization.
WHAT YOU NEED
- At least 2 years of quota-carrying individual-contributor sales experience, with a consistent record of exceeding goals.
- At least 3 years of experience building and leading sales development teams, with a demonstrated record of exceeding team goals.
- Success in fast-paced, results-oriented go-to-market environments (ideally within SaaS) and a history of outperforming quota in outbound sales.
- Experience managing or selling into enterprise accounts with complex, longer sales cycles.
- A passion for hiring and talent development, with a thoughtful approach to team planning and career growth.
- Ability to articulate contractual, technical, and financial value propositions to customers, including executive stakeholders.
- Proficiency with data-analysis tools, as well as familiarity with email and call-automation platforms.
- Ability to use data to inform decisions, build scalable systems, and identify process improvements that increase conversion and efficiency.
- Strong collaboration, communication, influence, and presentation skills.
NICE-TO-HAVES
- Experience selling financial-services products in a full-cycle sales role.
- Experience building an Enterprise SDR function from the ground up or scaling a team within a new segment.
- Experience at a high-growth startup.
- Bachelor’s degree from an accredited university.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote Ireland; Remote, Spain; Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
GitLab's Deal Desk team partners closely with our Field Organization to support Quoting, Pricing and booking transactions. This team serves as the primary liaison between our Sales & Finance teams and is responsible for the efficient, accurate and timely sales bookings. As part of the larger Revenue Operations team, the Deal Desk team supports our constantly changing and complex business as we launch new products, implement new processes and expand into new countries
We're looking for an experienced, dedicated and empathetic leader to manage and grow our EMEA Deal Desk team. Our team is distributed across various European countries, maintaining SLAs and supporting our EMEA sales teams as GitLab's customer base continues to grow.
What you’ll do
Lead the EMEA Deal Desk team, including hiring, enablement, operating rhythm, and ongoing iteration of the function within the region.
Own the end-to-end service model for Deal Desk and Order Management across EMEA, ensuring the function scales with the complexity, pace, and control requirements of a fast-growing public company.
Serve as the regional escalation point for complex, non-standard, and strategic transactions, balancing customer needs, deal velocity, pricing discipline, and operational integrity.
Partner with the Global Deal Desk leader and peer regional managers to ensure EMEA practices stay aligned with global policy while reflecting regional nuances (currency, local terms, data residency, etc.).
Act as a strategic advisor to Sales leadership on deal quality, pricing discipline, exception handling, and commercial strategy in support of healthy revenue growth.
Create and deliver executive-ready insights on deal quality and pricing effectiveness, including discount trends, cycle times, exception rates, approval bottlenecks, and the business impact of pricing decisions.
Ensure complex deal structures can be operationalized cleanly in downstream systems and processes, with clear handoffs into billing, fulfillment, revenue recognition, and customer-facing execution.
What you’ll bring
Several years of manager experience in Deal Desk, Pricing Strategy, Revenue Operations, Sales Operations, Finance Operations, or a closely related quote-to-cash function in enterprise SaaS, ideally with EMEA or multi-country exposure.
Proven success leading Deal Desk teams supporting complex, fast-growing sales organizations and cross-functional stakeholders.
Solid understanding of SaaS pricing models, including per-seat, tiered, multi-year, and usage-based pricing, and the ability to apply pricing strategy into scalable commercial policy.
Working knowledge of bookings policy, revenue recognition principles, audit readiness, and public-company compliance requirements.
Experience operating or improving approval workflows, escalation paths, SLAs, deal review processes, and CRM or CPQ-enabled quoting operations.
Strong commercial judgment across direct, channel, private offer, and other non-standard sales motions common in EMEA.
Strong communication skills, with the ability to tell a clear story from data, influence stakeholders, and drive alignment in ambiguous situations.
A customer-focused, solutions-oriented mindset with strong emotional intelligence and experience leading a regional team through change.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Kyiv, Ukraine
Workplace: Hybrid
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HOLYWATER TECH https://holywater.tech/ — це технологічна компанія, яка створює розважальні продукти на перетині людської творчості та штучного інтелекту. Вони є прикладами ШІ-нативних платформ, що переосмислюють способи сторітелінгу та дають змогу будь-кому стати творцем. Екосистема продуктів HOLYWATER TECH включає:
→ My Drama https://apps.apple.com/us/app/my-drama-watch-shorts-movies/id6498713494 — стримінгову платформу вертикальних серіалів, №1 серед європейських та американських компаній у ніші
→ My Passion https://apps.apple.com/us/app/my-passion-romance-books/id1568149521 — цифрову бібліотеку книг №1 у понад 10 країнах світу
→ My Muse https://apps.apple.com/ua/app/my-muse-audiobooks-stories/id6738098034 — платформу ШІ-генерованих серіалів, що відкриває нову еру сторітелінгу
___________________________________________________________________________
HOLYWATER TECH СЬОГОДНІ — ЦЕ:
- понад 100+ млн завантажень застосунків
- стратегічне партнерство з FOX Entertainment
- х2 рази — щорічне зростання компанії за 2024-2025 роки
- 30+ міжнародних нагород, зокрема Muse Creative, W3, Telly, Runway AI Film Festival, Lovie
- понад 100 млн годин переглянутого та прочитаного користувачами контенту
- провідні позиції у своїх нішах на ринках США та Європи
___________________________________________________________________________
Ми створюємо нові формати, історії та будуємо світ, де єдине обмеження — людська уява. І зараз шукаємо SMM Manager, хто готовий/-а долучитися й творити його разом із нами.
Твоя задача — з нуля побудувати organic social як окремий канал залучення користувачів — від стратегії та контенту до аналітики й масштабування того, що працює.
ТВОЯ МІСІЯ:
- Запустити та розвивати LinkedIn, TikTok та Instagram; Facebook і X — додаткові канали.
- Побудувати social media strategy, контент-план і стабільний процес публікацій.
- Створювати контент-піллари, формати, хуки та серії контенту під кожну платформу.
- Самостійно писати англомовний copy та сценарії для short-form контенту.
- Координувати створення контенту з Product, Marketing, Design та Creative командами.
- Аналізувати reach, engagement, CTR, traffic і conversion та тестувати нові гіпотези на основі даних.
- Слідкувати за трендами й конкурентами та швидко адаптувати релевантні формати для нашого продукту.
___________________________________________________________________________
ДЛЯ ЦЬОГО ЗНАДОБЛЯТЬСЯ ТАКІ НАВИЧКИ ТА ДОСВІД:
- Досвід ведення соцмереж для digital-продукту, SaaS або tech-компанії.
- Досвід самостійної побудови SMM-стратегії та запуску й розвитку каналів.
- Сильний практичний досвід роботи з LinkedIn, TikTok та Instagram.
- Вміння створювати контент: писати тексти, знаходити сильні хуки, працювати з різними форматами та сценаріями для коротких відео.
- Розуміння воронки залучення: від контенту й трафіку до реєстрації та покупки.
- Вміння працювати з аналітикою соцмереж: ER, охоплення, покази, CTR, приріст аудиторії та конверсії.
- Досвід роботи з GA4 та аналітикою соцмереж.
- Англійська від Intermediate.
- Використання AI для пошуку інформації, аналізу контенту та автоматизації рутинних задач.
___________________________________________________________________________
ЩО ОТРИМАЄШ ВІД НАС:
- Швидке професійне зростання. Ми будуємо середовище, де розвиток — норма: лекції, бібліотеки, хакатони, школи. Компенсуємо профільне навчання й вивчення будь-якої мови, зокрема української.
- Формат роботи на твій вибір. Можеш працювати вдома, в офісі на київському Подолі чи у Львові (генератори, укриття, обіди, снеки — all inclusive), або ж за кордоном — маємо кілька офісів і там.
- Техніку та сервіси. Все, що треба для роботи.
- Відпочинок. 20 днів відпустки + на офіційні свята та безлімітні лікарняні.
- Турботу про тіло та менталку. Компенсуємо спорт, медстрахування в Україні (після випробувального), послуги корпоративного лікаря і підтримку ментального здоров’я&
___________________________________________________________________________
ЧОМУ З НАМИ КЛАСНО?
- Реальний вплив. Твої рішення впливають на 100+ млн користувачів — їхній досвід, емоції та час, який вони проводять у продукті.
- Жива культура. Ми створюємо середовище, де можна експериментувати й пробувати щось нове. Середня оцінка відповіді на питання «Наскільки тобі подобається працювати в HOLYWATER?» за результатами eNPS — 9,23/10.
- Автономність. Ми довіряємо рішенням команди: мінімум мікроменеджменту, максимум простору для ініціативи й впливу.
- Сильні люди поруч. Ми постійно челенджимо статус-кво та досягаємо нових вершин. Думати інакше й прагнути більшого — тут це підтримають.
Можливо, це — твій шанс стати нашим наступним big name?
___________________________________________________________________________
ХОЧЕШ БІЛЬШЕ ПРО HOLYWATER TECH? ЧЕКНИ ЦЕ:
Як працює HOLYWATER TECH — на Vector Media https://vctr.media/ua/vid-banochki-svyatoyi-vodi-zi-lvova-do-ugodi-z-fox-entertainment-yak-praczyuye-holywater-startap-yakij-buduye-netflix-dlya-vertikalnogo-video-318305/
Інтерв’ю со-CEO Богдана Несвіта https://www.linkedin.com/in/bogdannesvit/ про партнерство FOX Entertainment для Forbes https://forbes.ua/innovations/maemo-60-mln-koristuvachiv-i-rostemo-duzhe-shvidko-ukrainska-holywater-znimatime-vertikalni-seriali-z-amerikanskoyu-fox-yak-vona-zaluchila-takogo-partnera-intervyu-25102025-33594
Як ми створюємо вертикальні серіали — у подкасті на DOU https://youtu.be/E5nKjr605vs?si=eHKKN6MhQrbEzi8k
Про вертикальні серіали, які змінюють індустрію — у Детектор медіа https://detector.media/mediumy/article/248303/2026-03-13-vid-tiktok-do-gollivudu-prodyuserka-holywater-tech-pro-vertykalni-serialy-yaki-zminyuyut-industriyu/
Наші Instagram https://www.instagram.com/holywater.tech/ та LinkedIn https://www.linkedin.com/company/holywater/?viewAsMember=true — щоб бути в курсі всього, що в нас відбувається
Хочеш творити історію разом із нами в HOLYWATER TECH?
Відгукнися на вакансію!
Location: EMEA Remote
Hello, I’m Ricci, Sales Manager at
Customer.io
in EMEA! We're expanding our sales team in the
United Kingdom and Ireland
and seeking motivated and successful Account Executives at the Mid-Market level to join us! This role offers a unique opportunity to take your sales career to the next level, with potential for upward mobility.
As an Account Executive, you’ll represent
Customer.io
to prospective customers and drive growth within key market segments. This is a full-cycle sales role (prospect, demo, close), where you'll be fielding both inbound and outbound demand.
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
Responsibilities
:
Pipeline Development and Management
: Build and manage a pipeline through self-sourced leads and SDR-supported leads to drive new customer acquisition.
Full-Cycle Sales Execution
: Lead the entire sales process from prospecting and discovery through demo and closing for deals typically under $50,000 ACV, focusing solely on new business acquisition within targeted accounts.
Customer Needs Analysis and Solution Alignment
: Conduct discovery calls to understand customer business challenges and goals. Position
Customer.io
's solutions to meet these needs effectively.
Collaboration and Cross-Functional Feedback
: Work closely with the SDR team for lead quality feedback and collaborate with Customer Success and Technical Support for a smooth hand-off post-sale.
Performance Tracking and Reporting
: Own and report on individual sales metrics, including pipeline status and progress towards targets, to support informed decision-making.
High-Volume Prospecting
: Engage in consistent cold and warm outreach to build and maintain a healthy top-of-funnel pipeline.
Client Relationship Development
: Nurture relationships within mid-sized accounts to uncover business needs and drive growth opportunities.
Qualifications
:
Experience:
2+ years of experience in full-cycle B2B SaaS or MarTech sales, handling mid-market accounts
Location:
We are currently hiring for positions based in the UK and Ireland. Candidates must be located in one of these regions to be considered for the role.
B2B SaaS or MarTech Experience
: Proven success in
new customer acquisition
and closing deals within the B2B SaaS space, preferably MarTech
Sales Methodology
: Familiarity with MEDDPICC or a similar framework that supports consultative selling and discovery to close.
Communication Skills
: Excellent written and verbal communication skills, with a professional and engaging presence to build rapport with new prospects.
Problem Solving
: Strong ability to identify customer business needs and position relevant solutions effectively to drive acquisition
Deal Focus
: Primarily handles mid-market accounts with shorter sales cycles and lower ACV deals
Support
: Works closely with our SDR team for lead generation, with a balance between inbound and self-sourced opportunities
Compensation & Benefits
We believe in transparency. We are offering a compensation package of $95,000 base + $95,000 variable for a total $190,000 OTE USD (or equivalent in local currency), subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute video call with Recruiter
45-minute video call with Hiring Manager
60-minute Mock Call w/ Hiring Team
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!
Location: New York
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We are seeking an experienced Privacy Program Manager to join our Legal Team and help build and scale ElevenLabs’ global privacy program. In this role, you will translate privacy requirements into effective, repeatable processes across the company and drive the day-to-day operation of key privacy initiatives.
You will work closely with Legal, Product, Engineering, Security, Safety, and GTM teams to operationalize privacy-by-design, manage privacy assessments and compliance workflows, and strengthen the systems and processes that support ElevenLabs’ growing global business. This role is ideal for someone who combines deep privacy program experience with strong project management skills and enjoys building scalable programs in a fast-moving AI environment.
RESPONSIBILITIES
- Manage and continuously improve ElevenLabs’ global privacy program, translating legal and regulatory requirements into scalable operational processes and controls.
- Own and coordinate privacy compliance workflows across frameworks including GDPR, CCPA/CPRA, US state privacy laws, HIPAA, and applicable biometric privacy requirements.
- Manage privacy impact assessment processes, including Privacy Impact Assessments (PIAs), Data Protection Impact Assessments (DPIAs), and assessments involving AI systems, biometric data, voice technologies, health information, and other sensitive data.
- Partner with Product, Engineering, Legal, and Security teams to operationalize privacy-by-design throughout the product development lifecycle.
- Maintain data inventories, records of processing activities (RoPAs), data flow documentation, and other privacy governance records.
- Manage processes for data subject and consumer rights requests, including access, deletion, correction, and opt-out requests, and help ensure requests are handled consistently and within applicable deadlines.
- Partner with Security and Legal on third-party and vendor privacy assessments, data processing requirements, and privacy-related risk remediation.
- Support privacy incident response and regulatory or customer inquiries by coordinating documentation, stakeholders, timelines, and follow-up actions.
- Implement and administer privacy tooling and automation to improve the efficiency and scalability of privacy operations including maintaining ElevenLabs’ consent management platform and partnering with Legal, Marketing, Product, and Engineering to ensure cookie, tracking technology, and other consent and preference mechanisms are appropriately configured, documented, monitored, and updated as our products and regulatory requirements evolve.
- Develop privacy program metrics, dashboards, and reporting to track compliance, identify risks, and communicate program maturity and priorities to stakeholders.
- Develop and maintain privacy policies, procedures, playbooks, templates, and internal guidance.
- Coordinate privacy training and awareness initiatives across the company.
WHO YOU ARE
- Excited by AI and emerging technologies and interested in solving novel privacy challenges involving voice, biometrics, health information, and other sensitive data.
- An exceptional program manager who can turn complex requirements into clear workstreams, owners, milestones, and measurable outcomes.
- Comfortable operating across Legal, Product, Engineering, Security, and commercial teams and able to communicate effectively with both technical and non-technical stakeholders.
- Highly organized and detail-oriented, while able to prioritize effectively and maintain momentum across multiple workstreams.
- Pragmatic and solutions-oriented, with a strong instinct for building processes that manage risk without creating unnecessary friction.
- Comfortable building programs and processes from the ground up in a fast-paced, high-growth environment.
WHAT YOU BRING
- 6+ years of experience in privacy program management, privacy operations, data governance, compliance, or a related field, ideally within a technology, SaaS, or AI company.
- Demonstrated experience operationalizing privacy requirements under frameworks such as GDPR, CCPA/CPRA, and other US state privacy laws as well as sector specific frameworks such as HIPAA and biometric privacy requirements.
- Technical mindset, you can read a data flow diagram, understand system architectures and keys to data handling and can translate between legal requirements and engineering implementation.
- Experience building or significantly improving privacy review processes, privacy impact assessments, or privacy control frameworks.
- Hands-on experience managing consent management platforms and cookie/tracking technology compliance, including consent configuration, preference management, and coordination with technical and marketing teams.
- Familiarity with security and privacy frameworks such as SOC 2, ISO 27001, or similar.
- Privacy certifications such as CIPP/US, CIPP/E, CIPM, or CIPT are a plus.
- Excellent project management, communication, stakeholder management, and problem-solving skills.
LOCATION
This role is remote and can be executed in the United States. We have a strong preference for the Eastern time zone, ideally New York.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: New York
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We are seeking an experienced U.S. based Privacy Counsel to join our Legal Team. In this role, you will help shape and scale ElevenLabs’ global privacy program as the company continues to expand internationally. You will advise on privacy, data protection, and AI governance issues across our products and operations, while supporting commercial transactions involving data processing and technology services. You will work closely with Product, Engineering, Security, and GTM teams to provide practical, business-oriented guidance that enables innovation while ensuring compliance with evolving privacy and AI regulatory frameworks across multiple jurisdictions.
RESPONSIBILITIES
- Advise on global privacy and data protection laws, including CCPA/CPRA, HIPAA, and other U.S. and international regulatory frameworks.
- Advise on privacy and regulatory risks relating to AI systems, biometric data, voice technologies, and other sensitive data types.
- Partner with Product and Engineering teams to implement privacy-by-design principles and support responsible development of AI products.
- Conduct and oversee privacy risk assessments, including Data Protection Impact Assessments (DPIAs)and related documentation.
- Support commercial transactions by advising on data protection terms, including Data Processing Addendums (DPAs), Business Associate Agreements (BAAs), cross-border data transfers, and privacy provisions in customer agreements.
- Monitor and interpret evolving legal and regulatory developments relating to privacy, AI governance, and data use, and translate them into practical guidance for the business.
- Help develop and maintain ElevenLabs’ privacy policies, procedures, and governance frameworks.
- Support responses to privacy-related regulatory inquiries, audits, and incidents, working closely with Security and Safety teams.
WHO YOU ARE
- Curious about the future of AI and emerging technologies, with a strong sense of ownership and enthusiasm for applying privacy law to cutting-edge products.
- Comfortable navigating fast-paced, high-growth environments with evolving regulatory landscapes.
- Able to translate complex legal requirements into clear, practical guidance for product and business teams.
- Collaborative, pragmatic, and solutions-oriented, with a strong commitment to enabling innovation responsibly.
WHAT YOU BRING
- JD with active membership in at least one U.S. state bar (New York preferred).
- 6+ years of relevant legal experience, with a focus on privacy compliance and data governance.
- Experience advising AI, technology or SaaS companies on global privacy compliance and data governance.
- Experience advising on US biometric privacy laws and regulatory requirements, including laws governing biometric identifiers and information.
- Experience advising on HIPAA, healthcare privacy, PHI, and BAAs, particularly in connection with technology or SaaS products.
- Experience advising on AI, data use, or emerging technology regulatory frameworks is a strong plus.
- Familiarity with security and privacy frameworks such as SOC 2, ISO 27001, or similar.
- Excellent communication, stakeholder management, and problem-solving skills.
LOCATION
This role is remote and can be executed in the United States. We have a strong preference for the Eastern time zone, ideally New York.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Задачи:
— Разработка корпоративных цифровых платформ
— Разработка IT-инфраструктуры
Требования:
— Backend: Node.js, NestJS, Typescript
— Frontend: Next.js, React
— Инфраструктура: Kubernetes, Docker
— Хранение данных: PostgreSQL, Redis, MinIO
— Очереди и фоновые задачи: BullMQ
— Real-time коммуникация: WebSocket
— Опыт в multi-tenant SaaS: изоляция данных клиентов, конфигурация под клиента, white-label
— Предметная область: закупки, тендеры, ЭДО, финтех, биржевые или банковские системы
— ЭЦП и криптография в контексте РК: NCALayer, сертификаты НУЦ РК
— Интеграции с 1С
— Опыт работы с высоконагруженными системами
— Самостоятельность: умение двигаться при неполных требованиях, а не ждать полной постановки
— Готовность задавать вопросы аналитику и продакту и оспаривать требование, если оно противоречит логике продукта
— Ответственность за результат в проде, а не за закрытую задачу в Jira
— Умение работать в условиях параллельных приоритетов
Условия:
— Оформление по ТК РК
— График: пятидневка, 9:00–18:00, гибкое начало дня
— Формат: гибрид — 2 дня в офисе
— Офис расположен на территории МФЦА
— Итоговая заработная плата обсуждается по результатам технического интервью
Location: Biassono, Italy; Milan, Italy
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
🚀 THE ADVENTURE AHEAD
As a Senior Cloud Engineer I at Docebo, you will be the mastermind behind the resilient, high-performing cloud infrastructure that powers our global SaaS platform. You'll work across compute, deployment pipelines, and internal tools to build automated, bulletproof systems that make life seamless for developers and reliable for millions of learners. Your work directly fuels our ability to innovate rapidly, scale effortlessly, and deliver cutting-edge AI learning experiences safely. Get ready to tackle exciting infrastructure challenges, elevate system observability, and champion security at scale!
🛠️ THE DAY-TO-DAY
- Architect the Future: Design and implement end-to-end cloud infrastructure changes across compute, networking, storage, and security using modern Infrastructure-as-Code tools like Terraform, CloudFormation, or CDK.
- Streamline Deployments: Maintain and level up high-performing CI/CD pipelines that guarantee reliable service releases, clear quality gates, and safe rollbacks.
- Automate Everything: Eliminate manual overhead by building automated Day-2 operations for provisioning, deprovisioning, backups, and scheduled maintenance.
- Champion Reliability: Build and refine Datadog dashboards, alerts, and runbooks, while partnering with development teams to pinpoint root causes and squash system issues fast.
- Guard System Integrity: Execute critical system patching and maintain FedRAMP security compliance procedures to keep our platform rock-solid and secure.
- Empower & Collaborate: Partner closely with Product Engineering and Site Reliability Engineering (SRE) teams to seamlessly launch new services and share best technical practices across Docebo.
⚡ YOUR SUPERPOWERS
- Bring Solid Foundations: 5+ years of hands-on cloud, DevOps, or infrastructure engineering experience.
- Master the Cloud: Hands-on expertise with AWS (or equivalent) core production services, including EC2, ECS, EKS, VPC, S3, and RDS.
- Code & Automate: Strong proficiency in scripting languages like Bash or Python, experience with general-purpose programming languages, and daily practice of Git-based workflows.
- Command Containers & CI/CD: Proven experience unleashing containers with Docker and Kubernetes (EKS), alongside hands-on management of CI/CD systems like GitLab CI or Jenkins.
- IaC Mastery: Advanced skill in writing clean, reusable, and modular infrastructure code using Terraform or AWS CDK.
- Drive Observability: Strong familiarity with monitoring and observability tooling (like Datadog) and the skill to translate metrics and logs into rapid problem resolution.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Fuel for Your Day: Receive a meal voucher for every working day, so you can focus on doing your best work while enjoying a meal that keeps you energized.
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
Location: Israel - Office - Tel Aviv
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Your Role:
As Senior Product Manager for Platform Core, you will define and lead the shared foundation of Tenable Cloud Exposure and AI Exposure. You will combine deep technical expertise, strong customer relationships, and a forward-looking product vision to shape the platform’s evolution.
This is a high-impact individual contributor role with broad ownership across data, access, integrations, and shared customer experiences. You will lead across product and engineering teams, identify opportunities for innovation, and turn complex customer needs into scalable capabilities that strengthen the entire platform.
Your Opportunity:
Define and drive the long-term vision, strategy, and roadmap for
Tenable Cloud Security and AI Exposure Platform aspects
, anticipating customer needs and opening new possibilities for the platform.
Build close relationships with customers and prospects to understand their workflows, uncover unmet needs, and validate product direction.
Lead technically complex capabilities across the unified data model, APIs, integrations, and access management, partnering with engineering on architectural decisions and tradeoffs.
Drive innovation in how customers interact with, administer, and extend the platform, including experiences enabled by AI and agents.
Lead strategic initiatives across product domains, engineering, and design, aligning stakeholders around shared priorities and resolving complex product tradeoffs.
Shape a cohesive platform experience across onboarding, settings, navigation, resource organization, and licensing.
Develop the platform’s integration ecosystem through API standards, developer experiences, and technology partnerships.
Own outcomes from discovery through delivery and adoption, defining success metrics and using customer insights and usage data to guide investment.
What You'll Need:
5+ years of product management experience, including significant ownership of technically complex platform or enterprise software products.
Deep technical understanding of data models, APIs, access control, and integrations, with the ability to engage in architectural discussions and make informed product decisions.
A proven track record of building direct customer relationships and
translating customer needs into syngertic platform capabilities with measurable value.
Demonstrated ability to define a compelling long-term vision, identify opportunities for innovation, and translate them into an actionable roadmap.
Proven success leading complex initiatives across multiple teams and influencing senior stakeholders without formal authority.
Strong product judgment, including the ability to balance immediate customer needs with scalable platform investments.
ability to hold and combine both platform level considerations as well as domain specific constraints.
Excellent English communication and presentation skills, with the ability to explain complex concepts clearly to technical and business audiences.
Bachelor’s degree in a technical field or equivalent practical experience.
Experience with cloud security, enterprise SaaS platforms, or multi-product or platforms is a plus.
#LI-SK1
#LI-Hybrid
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: Krakow
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
We're looking for an IT Solutions Engineer who thinks like a systems builder - someone who doesn't just run internal infrastructure, but engineers it away where it shouldn't need a human at some point. This is a build-focused role on our IT Operations team. As we scale past 600 employees, our biggest lever is no longer closing tickets faster - it's removing the work that generates them.
You'll own the automation and integration layer that connects our identity, HR, device, and SaaS-governance systems, so that provisioning, deprovisioning, and access lifecycle events happen reliably and automatically instead of by hand. You'll pair closely with our Solutions Engineer, help set the technical standard for how automations are built and documented, and work cross-functionally with Security, People Ops, and DevOps to design end-to-end solutions rather than point fixes.
A DevOps and API background is exactly what this role is built around: you're comfortable reading API docs, wiring 2-3 systems together, scripting from scratch when a no-code tool won't cut it, and thinking about reliability, edge cases, and security from the first line. Above all, you're curious - about the systems you build, the people who depend on them, and how your engineering decisions impact the business.
What You'll Do
Build the access lifecycle automation layer:
Own the design, build, and maintenance of automated provisioning and deprovisioning across our top applications by ticket volume. Implement birthright roles for our highest-volume employee profiles and HiBob-driven trigger events (joiners, movers, leavers) that flow through to downstream systems without manual intervention.
Integrate our core systems:
Build and maintain the integrations that tie HiBob → JumpCloud → Tequipy (and Google Workspace, Slack, Notion, and the wider SaaS estate) into one coherent, event-driven lifecycle. Use REST APIs, SCIM, and our self-hosted n8n instance to create complex, reliable workflows.
Manage identity and access at the backend:
Configure and debug SSO/SCIM and SAML flows in JumpCloud as our Identity Provider. Own SSO app integrations end to end, troubleshoot complex provisioning and authentication issues, and keep access governance clean and auditable.
Deliver the Security controls programme:
Build the automations behind our security and compliance initiatives - local admin removal, least-privilege enforcement - contributing directly to DORA, ISO 27001, and SOC 2 efforts. Security is embedded in every config and every script, not bolted on afterward.
Administer and optimize business-critical platforms:
Manage the technical backend of Jira Service Management as our ITSM platform - configuring workflows, request types, forms, and automations to streamline internal processes - alongside the wider Atlassian Suite, Slack, and Notion.
Own endpoint automation:
Build and test JumpCloud MDM device policies, profiles, and scripts for zero-touch deployment across Windows and macOS endpoints (via Apple Business Manager), handling software deployment and OS-level configuration at scale.
Drive SaaS and budget optimization:
Monitor system logs, performance, and SaaS usage to identify waste and cost-saving opportunities, and implement the technical changes that reclaim them (e.g. license reclamation flows).
Document everything you build:
Proactively create and maintain technical documentation configs, automation flows, API maps - so that what you build can be run, understood, and extended by the rest of the team. Reliable, documented, alerted workflows are the standard, not the exception.
Lead technical projects:
Lead smaller technical projects end to end a new SSO app integration, a JSM form build-out, a new integration between systems - owning them from requirement to delivery, and providing technical guidance to the team as you go.
Who You Are
At least
3 years in IT support
, systems administration, or IT/DevOps engineering, with hands-on expertise across Windows and macOS environments.
Strong IAM experience: JumpCloud (or a comparable IdP) for SSO, SCIM, and SAML - including configuring integrations and debugging complex provisioning and authentication issues.
Strong MDM / UEM experience: endpoint management via JumpCloud MDM (or Intune / Jamf), including profiles and scripts for zero-touch deployment.
An automation-first mindset with real scripting skills - PowerShell, Bash, Python, or similar - to build reliable, scalable solutions from scratch, not just wire up templates.
API fluency: comfortable reading API documentation and integrating multiple systems (REST APIs, webhooks, SCIM). Experience with n8n or a comparable automation/iPaaS platform.
Proficiency administering Google Workspace (or M365) and experience with ITSM tools - ideally Jira Service Management (workflows, request types, automations).
Clear, concise communication in English across technical and non-technical audiences - able to explain configs and tradeoffs to Security, People, and Engineering alike.
Advanced use of AI tools to accelerate troubleshooting, draft automations, and continuously raise the bar on operational efficiency.
Strong Plus
Familiarity with security frameworks (ISO 27001, DORA, SOC 2) and SaaS governance / management tooling.
Experience with HRIS-driven automation (HiBob or similar) and hardware lifecycle tooling (Tequipy or similar).
Experience in high-growth, modern infrastructure environments.
ITIL 4 Foundation and JumpCloud Core Certification (or willingness to certify).
What We Offer
As a growing fintech with ambitious goals, we offer you the chance to make a real impact on the infrastructure that powers Finom's teams and products. You'll work with genuine ownership, autonomy, and the freedom to shape how we build and operate our internal systems.
This is a role for a curious builder - someone who wants the internal platform to be a product, engineered to be reliable, automated, and secure by design. If the idea of deleting an entire category of manual work by building the right integration is what gets you out of bed, this is your team.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Manila
Workplace: remote
About airSlate
airSlate is a global SaaS technology company that develops no-code workflow automation, electronic signature, and document management solutions. Our award-winning products - SignNow, pdfFiller, DocHub, altaFlow, Instapage, and US Legal Forms - serve over hundreds of millions of users and more than one million customers worldwide, helping organizations of every size digitize processes, improve efficiency, and transform how they work.
We’re in an exciting phase of growth and transformation, with teammates in more than 20 countries across three continents and main hubs in the United States, Poland, Romania, Ukraine and Philippines.
At airSlate, we’re building value for customers and a culture where growth and innovation go hand in hand. We’re looking for people eager to shape products, scale a company, and thrive in a fast-moving environment.
About SignNow team:
We are a passionate and ambitious team of 140+ people on a mission to succeed with our award-winning signature solution – SignNow.
SignNow empowers over 28 million people at companies across the world to move fast with everything they need to send and eSign their documents. Increase productivity with document workflows, impress customers, and save money while maximizing ROI with SignNow.
And now, we are looking for a Business Development Representative – Partnerships (B2B SaaS) who is prepared to contribute to the next chapter of our company's growth.
The person will join the SignNow Sales Partner team of six and take on the responsibility of finding new partners and booking first meetings with them.
As Business Development Representative, you will be the first voice our future partners hear. You will start the conversations that grow SignNow revenue through partnerships with companies in ecosystems like Salesforce and HubSpot.
What you'll be working on:
Work with new inbound and outbound leads at the very start of the sales process
Check and qualify leads in ZoomInfo, and build prospect lists when needed
Reach out to potential partners by phone and on LinkedIn (around 100 calls a day). Follow-up emails go out automatically, so you can focus on conversations
Book calls between our Partner Account Manager and the right people on the partner's side
Coordinate each meeting so that it happens as planned and the right stakeholders join
Learn SignNow, the SignNow API, and our integrations well enough to explain their value in a short call
Grow toward a Sales Manager or Account Executive role. Many people at airSlate started in this position, and you get regular training and real support for your development
What we expect from you:
Fluent English, spoken and written
1+ years of experience as a BDR, SDR, or in a similar outbound sales role
Hands-on cold calling experience with results you can show
(for example, meetings booked or targets reached)
Comfort with a high daily volume of calls
What helps you rock:
Experience in a SaaS company
Experience with eSignature products
What we offer
Flexible working environment - Our teams operate across the globe. We value in‑person collaboration in our hubs, but we also embrace remote and hybrid working. You can work from one of our offices in the United States, Poland, Romania or Ukraine, or remotely from many countries.
Competitive compensation - We offer salaries that reflect local market conditions and experience, and a performance-based bonus system.
Professional growth and learning - We invest in your development through courses, conferences, and access to learning resources. We encourage career growth and internal mobility, supporting teammates who want to explore new opportunities within airSlate.
Health and well‑being - We provide comprehensive benefits tailored to each country, including health coverage, wellness programmes and access to fitness options. We also dedicate quarterly company-wide Mental Health Days, when everyone takes time off to rest and recharge.
Family‑friendly culture - Family life is part of who we are, and we embrace it in many forms. From flexibility for parents to our airSlate Junior Club for kids, to company-wide family days and our pet-friendly approach, we’re committed to making work and life easier to balance.
Giving back - We support charitable initiatives around the world through the airSlate Care programme. Our current focus includes humanitarian aid in Ukraine and other regions, matching employee donations and supporting causes chosen by our teams.
Open communication - We encourage transparent dialogue at all levels. From team discussions to company-wide Q&A sessions with our CEO, we make sure everyone has the chance to be heard and to influence how we grow.
It is airSlate's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. airSlate's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. airSlate is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, airSlate will consider for employment qualified applicants with arrest and conviction records.
Read our Recruitment Privacy Notice to Learn how we process your personal information.
УдалённоjuniorGeorgia; Belarus; Moldova; Serbia; Armenia; Kyrgyzstan; Montenegro; Uzbekistan; Bulgaria; Czech Republic; Estonia; Finland; Portugal; Romania; Azerbaijan; Working hours: Business hours, EET/EEST time zone
УдалённоRemote - Ireland
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