Location: Turkmenistan
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
You must have a proven record of writing long-form B2B content, such as eBooks, white papers, guides, infographics, articles, etc., as well as great communication skills and spoken English.
Our ideal candidate has a great eye for detail, is passionate about writing content across various industries, is able to meet deadlines and consistently deliver high-quality work while adapting to client requirements and expectations.
Please submit at least two writing samples, so we can get a feel of your writing style and approach.
You must have:
Excellent writing skills
Native-level English (or C1 minimum)
2+ years of experience writing B2B content
Technical writing experience preferred
Good research skills
An ability to understand complex terminology
Experience writing for different industries and clients (preferred)
Great attention to detail
If you are:
Passionate about writing
Creative
Interested in tech
Eager to learn
An independent worker
Highly organized
Agile and proactive
Solutions-oriented
A team player
Able to work EST hours
We’d like to hear from you!
Location: Tajikistan
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
You must have a proven record of writing long-form B2B content, such as eBooks, white papers, guides, infographics, articles, etc., as well as great communication skills and spoken English.
Our ideal candidate has a great eye for detail, is passionate about writing content across various industries, is able to meet deadlines and consistently deliver high-quality work while adapting to client requirements and expectations.
Please submit at least two writing samples, so we can get a feel of your writing style and approach.
You must have:
Excellent writing skills
Native-level English (or C1 minimum)
2+ years of experience writing B2B content
Technical writing experience preferred
Good research skills
An ability to understand complex terminology
Experience writing for different industries and clients (preferred)
Great attention to detail
If you are:
Passionate about writing
Creative
Interested in tech
Eager to learn
An independent worker
Highly organized
Agile and proactive
Solutions-oriented
A team player
Able to work EST hours
We’d like to hear from you!
Location: Kyrgyzstan
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
You must have a proven record of writing long-form B2B content, such as eBooks, white papers, guides, infographics, articles, etc., as well as great communication skills and spoken English.
Our ideal candidate has a great eye for detail, is passionate about writing content across various industries, is able to meet deadlines and consistently deliver high-quality work while adapting to client requirements and expectations.
Please submit at least two writing samples, so we can get a feel of your writing style and approach.
You must have:
Excellent writing skills
Native-level English (or C1 minimum)
2+ years of experience writing B2B content
Technical writing experience preferred
Good research skills
An ability to understand complex terminology
Experience writing for different industries and clients (preferred)
Great attention to detail
If you are:
Passionate about writing
Creative
Interested in tech
Eager to learn
An independent worker
Highly organized
Agile and proactive
Solutions-oriented
A team player
Able to work EST hours
We’d like to hear from you!
Location: Kazakhstan
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
You must have a proven record of writing long-form B2B content, such as eBooks, white papers, guides, infographics, articles, etc., as well as great communication skills and spoken English.
Our ideal candidate has a great eye for detail, is passionate about writing content across various industries, is able to meet deadlines and consistently deliver high-quality work while adapting to client requirements and expectations.
Please submit at least two writing samples, so we can get a feel of your writing style and approach.
You must have:
Excellent writing skills
Native-level English (or C1 minimum)
2+ years of experience writing B2B content
Technical writing experience preferred
Good research skills
An ability to understand complex terminology
Experience writing for different industries and clients (preferred)
Great attention to detail
If you are:
Passionate about writing
Creative
Interested in tech
Eager to learn
An independent worker
Highly organized
Agile and proactive
Solutions-oriented
A team player
Able to work EST hours
We’d like to hear from you!
Location: Moldova
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
You must have a proven record of writing long-form B2B content, such as eBooks, white papers, guides, infographics, articles, etc., as well as great communication skills and spoken English.
Our ideal candidate has a great eye for detail, is passionate about writing content across various industries, is able to meet deadlines and consistently deliver high-quality work while adapting to client requirements and expectations.
Please submit at least two writing samples, so we can get a feel of your writing style and approach.
You must have:
Excellent writing skills
Native-level English (or C1 minimum)
2+ years of experience writing B2B content
Technical writing experience preferred
Good research skills
An ability to understand complex terminology
Experience writing for different industries and clients (preferred)
Great attention to detail
If you are:
Passionate about writing
Creative
Interested in tech
Eager to learn
An independent worker
Highly organized
Agile and proactive
Solutions-oriented
A team player
Able to work EST hours
We’d like to hear from you!
Location: Latvia
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
You must have a proven record of writing long-form B2B content, such as eBooks, white papers, guides, infographics, articles, etc., as well as great communication skills and spoken English.
Our ideal candidate has a great eye for detail, is passionate about writing content across various industries, is able to meet deadlines and consistently deliver high-quality work while adapting to client requirements and expectations.
Please submit at least two writing samples, so we can get a feel of your writing style and approach.
You must have:
Excellent writing skills
Native-level English (or C1 minimum)
2+ years of experience writing B2B content
Technical writing experience preferred
Good research skills
An ability to understand complex terminology
Experience writing for different industries and clients (preferred)
Great attention to detail
If you are:
Passionate about writing
Creative
Interested in tech
Eager to learn
An independent worker
Highly organized
Agile and proactive
Solutions-oriented
A team player
Able to work EST hours
We’d like to hear from you!
Location: Georgia
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
You must have a proven record of writing long-form B2B content, such as eBooks, white papers, guides, infographics, articles, etc., as well as great communication skills and spoken English.
Our ideal candidate has a great eye for detail, is passionate about writing content across various industries, is able to meet deadlines and consistently deliver high-quality work while adapting to client requirements and expectations.
Please submit at least two writing samples, so we can get a feel of your writing style and approach.
You must have:
Excellent writing skills
Native-level English (or C1 minimum)
2+ years of experience writing B2B content
Technical writing experience preferred
Good research skills
An ability to understand complex terminology
Experience writing for different industries and clients (preferred)
Great attention to detail
If you are:
Passionate about writing
Creative
Interested in tech
Eager to learn
An independent worker
Highly organized
Agile and proactive
Solutions-oriented
A team player
Able to work EST hours
We’d like to hear from you!
Location: Estonia
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
You must have a proven record of writing long-form B2B content, such as eBooks, white papers, guides, infographics, articles, etc., as well as great communication skills and spoken English.
Our ideal candidate has a great eye for detail, is passionate about writing content across various industries, is able to meet deadlines and consistently deliver high-quality work while adapting to client requirements and expectations.
Please submit at least two writing samples, so we can get a feel of your writing style and approach.
You must have:
Excellent writing skills
Native-level English (or C1 minimum)
2+ years of experience writing B2B content
Technical writing experience preferred
Good research skills
An ability to understand complex terminology
Experience writing for different industries and clients (preferred)
Great attention to detail
If you are:
Passionate about writing
Creative
Interested in tech
Eager to learn
An independent worker
Highly organized
Agile and proactive
Solutions-oriented
A team player
Able to work EST hours
We’d like to hear from you!
Location: Azerbaijan
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
You must have a proven record of writing long-form B2B content, such as eBooks, white papers, guides, infographics, articles, etc., as well as great communication skills and spoken English.
Our ideal candidate has a great eye for detail, is passionate about writing content across various industries, is able to meet deadlines and consistently deliver high-quality work while adapting to client requirements and expectations.
Please submit at least two writing samples, so we can get a feel of your writing style and approach.
You must have:
Excellent writing skills
Native-level English (or C1 minimum)
2+ years of experience writing B2B content
Technical writing experience preferred
Good research skills
An ability to understand complex terminology
Experience writing for different industries and clients (preferred)
Great attention to detail
If you are:
Passionate about writing
Creative
Interested in tech
Eager to learn
An independent worker
Highly organized
Agile and proactive
Solutions-oriented
A team player
Able to work EST hours
We’d like to hear from you!
Location: Armenia
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
You must have a proven record of writing long-form B2B content, such as eBooks, white papers, guides, infographics, articles, etc., as well as great communication skills and spoken English.
Our ideal candidate has a great eye for detail, is passionate about writing content across various industries, is able to meet deadlines and consistently deliver high-quality work while adapting to client requirements and expectations.
Please submit at least two writing samples, so we can get a feel of your writing style and approach.
You must have:
Excellent writing skills
Native-level English (or C1 minimum)
2+ years of experience writing B2B content
Technical writing experience preferred
Good research skills
An ability to understand complex terminology
Experience writing for different industries and clients (preferred)
Great attention to detail
If you are:
Passionate about writing
Creative
Interested in tech
Eager to learn
An independent worker
Highly organized
Agile and proactive
Solutions-oriented
A team player
Able to work EST hours
We’d like to hear from you!
We are looking for a driven and passionate Marketing Designer to join our creative team at our agency. In this role, you will be responsible for designing high-quality, visually appealing digital assets and campaigns for a variety of clients.
Location: Remote; Europe; Switzerland; Poland; United Kingdom; France
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We are looking for a Full-Stack Engineer to make building with ElevenLabs easier, from a developer's first API key to a successful production integration.
Developer Growth owns the surfaces developers and their agents use: our SDKs, API, documentation and ElevenAPI dashboard. This role focuses on the dashboard and product flows, helping self-serve and enterprise developers get started, understand their usage and get more value from ElevenLabs.
You will join a small, remote team and own features across frontend and backend. You will use direct user feedback and experiments to decide what to build, combining strong engineering with a careful eye for developer experience.
Your responsibilities will include:
- Improving the ElevenAPI dashboard so developers can manage integrations and understand how their applications and agents use ElevenLabs.
- Streamlining onboarding, helping developers create API keys, get started with agents and reach their first successful integration.
- Designing and shipping experiments to improve activation, API key creation and self-serve subscriptions, then using the results to guide further changes.
- Owning features from discovery and design through frontend, backend, deployment and iteration, working closely with the team and learning from users.
There is scope to grow into technical and team leadership over time, depending on your experience and impact.
REQUIREMENTS
- Strong full-stack engineering skills, with particular strength in frontend development and confidence building backend services and APIs.
- Strong product judgement and attention to UX, with evidence of making complex workflows intuitive for developers.
- Experience using user feedback, product data and experimentation to prioritise work and improve measurable outcomes.
- Independent, end-to-end ownership, clear communication and genuine enthusiasm for developer tools and developer experience.
- Experience managing or mentoring a small team of software engineers
Prior generative audio experience is not required. Experience building developer-facing products, API dashboards or onboarding flows is particularly valuable. Previous technical or team leadership experience is a plus.
Location:
This role is remote and can be executed globally. If you prefer, you can work from our offices in London, New York, San Francisco, and Warsaw.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Berlin, Germany; Helsinki, Finland
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Our mission is to transform the way people shop and eat, connecting consumers, restaurants, shops, and riders to bring the neighbourhood to their door. We're redefining convenience by giving customers the ability to buy what they want, as they want it, when and where they want it.
Deliveroo is a technology-driven company at the forefront of one of the world's most dynamic industries. We are a relatively small team making a very large impact, moving fast, valuing ownership, and tackling some of the most interesting challenges in global commerce. We're driven by innovation, autonomy, and the ambition to deliver exceptional experiences for our customers, partners, and riders alike.
What You'll Be Doing
You will own frontline operational performance across two closely linked parts of Deliveroo's customer support network: an in-house Global Escalations team of around 50 agents based across the UK and Georgia, and the outsourced network delivering support on our behalf through three BPO partners and three Shared Service Centres, circa 1,500 agents across multiple locations, including the team leads and ops managers embedded within those outsourced functions.
Global Escalations sits at the heart of Deliveroo's most critical customer moments. The team manages our most sensitive, high-risk, and high-impact contacts, including complaints escalated to the Executive team. As the leader directly accountable for this recovery-focused centre of excellence, you will ensure the team operates with exceptional skill, judgement, and empathy, protecting Deliveroo's reputation, driving improvement through root cause analysis, and embedding a culture of integrity and customer-first recovery across the organisation.
For the outsourced network, you own how performance is delivered day to day, working closely with the team leads and ops managers embedded in each BPO and Shared Service Centre, not just the vendor relationship at arm's length. You own the operational rigour needed to make the network the best in class, from an experience and consistency perspective, across every market it supports.
Your key objective is to drive qualitative improvements to the customer experience, measured through CSAT, while balancing cost metrics like average handling time (AHT) and refund costs, rather than trading one off against the other. You will be the voice of Support to Deliveroo's market General Managers, taking full accountability for the Support experience in your markets, and you will partner closely with cross-functional Support & Operations teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that positively impact all three sides of the marketplace: customers, riders, and merchants.
You Will…
Own frontline operational performance delivered through the in-house Global Escalations team (UK and Georgia) and the outsourced network (3 BPOs, 3 Shared Service Centres, circa 1,500 agents), including the team leads and ops managers within those outsourced functions
Lead and develop the Global Escalations team directly, managing our most sensitive and reputation-critical contacts with judgement, empathy, and rigorous root cause analysis
Drive qualitative improvements to the customer experience, tracked through CSAT, while balancing cost metrics like AHT and refund costs
Act as the voice of Support to Deliveroo market GMs, taking full accountability for the Support experience in your markets and representing their priorities back into the function
Partner with Support & Operations cross-functional teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that improve the experience for customers, riders, and merchants
Design and run performance frameworks that hold BPO and SSC team leads and ops managers accountable for quality, SLA adherence, and CSAT, fostering a culture of partnership rather than pure oversight
Standardise processes and playbooks across outsourced partners and sites where it drives consistency, while respecting genuine market and site-specific differences
Diagnose and help bring down attrition and quality issues across the outsourced network, working with BPO and SSC leadership on the retention, engagement, and workforce planning changes needed
Partner with Product and Technology to shape the roadmap for customer support systems and channel strategy, identifying opportunities to enhance efficiency and automation across both in-house and outsourced teams
Build and maintain strong relationships with stakeholders across HR, Legal, and Policy to ensure service delivery evolves in line with business priorities
Drive data-informed improvement through analysis of contact drivers, escalation themes, and customer sentiment, translating insight into action for both Global Escalations and the outsourced network
Represent the function at relevant Weekly Business Reviews and senior forums, providing visibility on performance, risk, and recovery across both the in-house team and the outsourced network
Participate in the 24/7 Leadership Team on-call rota
Shape functional strategy and set OKRs for contact centre Support across Deliveroo markets, growing the remit from directing your own team to leading leaders, in line with DoorDash's Team Management career framework
Grow and develop the managers and leaders within your network, including Team Leads inside Global Escalations and the team leads and ops managers at each BPO and Shared Service Centre, building the next generation of people leaders
Our humble expectations
Extensive contact centre, BPO, or shared service centre leadership experience in a fast-paced, consumer-facing environment
Proven experience managing outsourced or vendor relationships at scale, including the team lead and ops manager layer embedded within partner organisations, not just the commercial relationship
Experience leading escalations or complaint handling in a reputation-sensitive environment, with strong judgement and the ability to drive recovery from the most sensitive customer moments
A track record of bringing consistency and governance across multiple outsourced partners while respecting genuine local and market differences
Experience diagnosing and reducing attrition while improving quality, in a large-scale, multi-site support operation
A data-driven approach to balancing customer experience (CSAT) against cost metrics such as AHT and refund rate, without trading one off blindly against the other
Experience representing a support or operations function to senior commercial stakeholders, such as General Managers or market leadership, taking full accountability for their experience of the function
Experience partnering with cross-functional teams such as Workforce Management, Training, Quality, and Policy to drive improvements across a multi-sided marketplace
Exceptional stakeholder management and communication skills, with the ability to influence senior leaders and work cross-functionally with Product, Legal, Policy, and People teams
Strong analytical ability, comfortable turning contact driver, escalation, and sentiment data into action
Strong people leadership skills, with experience building and developing a dispersed in-house team and driving performance indirectly through partner leadership
A self-starter mindset, a can-do attitude, and willingness to be hands-on in a fast-moving, multi-geography environment
Proven strategic mindset with a track record of shaping and executing operational strategies across multiple markets and vendors
Deep operational understanding, including customer service design, vendor management, and process optimisation
Demonstrated ability to deliver results in high-volume, complex environments with multiple priorities
Experience partnering with Product and Tech to drive tooling, system, and automation improvements
A mindset focused on continuous improvement, customer advocacy, and operational excellence
Demonstrated ability to operate at a 'leads leaders' level per DoorDash's Levels and Expectations framework (Team Management track): shaping strategy and OKRs beyond your own team, and developing managers who in turn develop their own teams
Meets the senior people-leadership bar DoorDash expects at this level: effectively leads a high-performing team, fosters a culture of belonging and engagement, and takes full accountability for the people outcomes of a large, dispersed organisation
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Dubai, United Arab Emirates; London, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Why Deliveroo?
Our mission is to transform the way people shop and eat, connecting consumers, restaurants, shops, and riders to bring the neighbourhood to their door. We're redefining convenience by giving customers the ability to buy what they want, as they want it, when and where they want it.
Deliveroo is a technology-driven company at the forefront of one of the world's most dynamic industries. We are a relatively small team making a very large impact, moving fast, valuing ownership, and tackling some of the most interesting challenges in global commerce. We're driven by innovation, autonomy, and the ambition to deliver exceptional experiences for our customers, partners, and riders alike.
What You'll Be Doing
You will own frontline operational performance across two closely linked parts of Deliveroo's customer support network: an in-house Global Escalations team of around 50 agents based across the UK and Georgia, and the outsourced network delivering support on our behalf through three BPO partners and three Shared Service Centres, circa 1,500 agents across multiple locations, including the team leads and ops managers embedded within those outsourced functions.
Global Escalations sits at the heart of Deliveroo's most critical customer moments. The team manages our most sensitive, high-risk, and high-impact contacts, including complaints escalated to the Executive team. As the leader directly accountable for this recovery-focused centre of excellence, you will ensure the team operates with exceptional skill, judgement, and empathy, protecting Deliveroo's reputation, driving improvement through root cause analysis, and embedding a culture of integrity and customer-first recovery across the organisation.
For the outsourced network, you own how performance is delivered day to day, working closely with the team leads and ops managers embedded in each BPO and Shared Service Centre, not just the vendor relationship at arm's length. You own the operational rigour needed to make the network the best in class, from an experience and consistency perspective, across every market it supports.
Your key objective is to drive qualitative improvements to the customer experience, measured through CSAT, while balancing cost metrics like average handling time (AHT) and refund costs, rather than trading one off against the other. You will be the voice of Support to Deliveroo's market General Managers, taking full accountability for the Support experience in your markets, and you will partner closely with cross-functional Support & Operations teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that positively impact all three sides of the marketplace: customers, riders, and merchants.
You Will…
Own frontline operational performance delivered through the in-house Global Escalations team (UK and Georgia) and the outsourced network (3 BPOs, 3 Shared Service Centres, circa 1,500 agents), including the team leads and ops managers within those outsourced functions
Lead and develop the Global Escalations team directly, managing our most sensitive and reputation-critical contacts with judgement, empathy, and rigorous root cause analysis
Drive qualitative improvements to the customer experience, tracked through CSAT, while balancing cost metrics like AHT and refund costs
Act as the voice of Support to Deliveroo market GMs, taking full accountability for the Support experience in your markets and representing their priorities back into the function
Partner with Support & Operations cross-functional teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that improve the experience for customers, riders, and merchants
Design and run performance frameworks that hold BPO and SSC team leads and ops managers accountable for quality, SLA adherence, and CSAT, fostering a culture of partnership rather than pure oversight
Standardise processes and playbooks across outsourced partners and sites where it drives consistency, while respecting genuine market and site-specific differences
Diagnose and help bring down attrition and quality issues across the outsourced network, working with BPO and SSC leadership on the retention, engagement, and workforce planning changes needed
Partner with Product and Technology to shape the roadmap for customer support systems and channel strategy, identifying opportunities to enhance efficiency and automation across both in-house and outsourced teams
Build and maintain strong relationships with stakeholders across HR, Legal, and Policy to ensure service delivery evolves in line with business priorities
Drive data-informed improvement through analysis of contact drivers, escalation themes, and customer sentiment, translating insight into action for both Global Escalations and the outsourced network
Represent the function at relevant Weekly Business Reviews and senior forums, providing visibility on performance, risk, and recovery across both the in-house team and the outsourced network
Participate in the 24/7 Leadership Team on-call rota
Shape functional strategy and set OKRs for contact centre Support across Deliveroo markets, growing the remit from directing your own team to leading leaders, in line with DoorDash's Team Management career framework
Grow and develop the managers and leaders within your network, including Team Leads inside Global Escalations and the team leads and ops managers at each BPO and Shared Service Centre, building the next generation of people leaders
Skills & Experience You'll Need
Extensive contact centre, BPO, or shared service centre leadership experience in a fast-paced, consumer-facing environment
Proven experience managing outsourced or vendor relationships at scale, including the team lead and ops manager layer embedded within partner organisations, not just the commercial relationship
Experience leading escalations or complaint handling in a reputation-sensitive environment, with strong judgement and the ability to drive recovery from the most sensitive customer moments
A track record of bringing consistency and governance across multiple outsourced partners while respecting genuine local and market differences
Experience diagnosing and reducing attrition while improving quality, in a large-scale, multi-site support operation
A data-driven approach to balancing customer experience (CSAT) against cost metrics such as AHT and refund rate, without trading one off blindly against the other
Experience representing a support or operations function to senior commercial stakeholders, such as General Managers or market leadership, taking full accountability for their experience of the function
Experience partnering with cross-functional teams such as Workforce Management, Training, Quality, and Policy to drive improvements across a multi-sided marketplace
Exceptional stakeholder management and communication skills, with the ability to influence senior leaders and work cross-functionally with Product, Legal, Policy, and People teams
Strong analytical ability, comfortable turning contact driver, escalation, and sentiment data into action
Strong people leadership skills, with experience building and developing a dispersed in-house team and driving performance indirectly through partner leadership
A self-starter mindset, a can-do attitude, and willingness to be hands-on in a fast-moving, multi-geography environment
Proven strategic mindset with a track record of shaping and executing operational strategies across multiple markets and vendors
Deep operational understanding, including customer service design, vendor management, and process optimisation
Demonstrated ability to deliver results in high-volume, complex environments with multiple priorities
Experience partnering with Product and Tech to drive tooling, system, and automation improvements
A mindset focused on continuous improvement, customer advocacy, and operational excellence
Demonstrated ability to operate at a 'leads leaders' level per DoorDash's Levels and Expectations framework (Team Management track): shaping strategy and OKRs beyond your own team, and developing managers who in turn develop their own teams
Meets the senior people-leadership bar DoorDash expects at this level: effectively leads a high-performing team, fosters a culture of belonging and engagement, and takes full accountability for the people outcomes of a large, dispersed organisation
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: US / Remote
Workplace: remote
About the Company
Born from groundbreaking research at Columbia University and Yale University, CertiK is a leading Web3 security company focused on securing blockchain protocols, smart contracts, and decentralized applications through cutting-edge security research, formal verification, and AI-powered technology. Founded in 2017 and headquartered in New York City, CertiK provides end-to-end security solutions including smart contract audits, penetration testing, on-chain monitoring, incident response, and compliance services for some of the largest projects in the digital asset ecosystem.
Today, CertiK supports thousands of enterprise clients and Web3 projects globally, with a distributed international team spanning North America, Asia, and Europe. The company is backed by leading investors including Coatue, Goldman Sachs, Insight Partners, and Sequoia Capital, and has been recognized by organizations such as the World Economic Forum and CB Insights for its contributions to blockchain security innovation.
About This Role
We’re looking for a passionate and proactive Business Development professional to help expand CertiK’s presence in the Web3 ecosystem. You’ll connect with founders and decision makers, identify new business opportunities, build lasting relationships, and drive deals from initial conversations to closing. We value people who take initiative, stay curious, and are eager to learn and grow alongside our global team.
Responsibilities
Research and open new Web3 projects across DeFi, infrastructure, L1/L2 ecosystems and exchanges.
Reach decision makers such as founders, CTOs and heads of security.
Drive deals from first contact to signed contract.
Build partnerships and referral channels with projects, VCs, launchpads and ecosystems
Stay on top of market trends and developments, identify new business opportunities, and translate market insights into actionable feedback.
Requirements
Has experience in business development, sales, partnerships or consulting
Web3 native, or a fast learner who can show how you got up to speed on something new
Self-motivated, hard-working and responsive
Fluent in English
Based in US
Nice to Have
An existing network among Web3 founders, VCs, launchpads or exchanges
Technical curiosity about smart contracts, DeFi mechanics and security
Experience in a startup or in a role with a commission component
What We Offer
Base salary plus uncapped commission
A security engineer mentor and support from senior BDs from day one
Fully remote work with a global team across North America, Asia and Europe
Target annual base salary for this role performed in the US is $50,000 - $90,000. The exact compensation at which this job is filled will be determined by the skills and experience of qualified candidates.
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis is seeking an on-site
Administrative Assistant
to provide administrative and executive support to the U.S. International Development Finance Corporation (DFC), Office of the Chief Executive (CEO). This position will serve as a key company representative, providing consistent customer service, clerical support, and day-to-day administrative assistance to DFC’s front office and senior leadership.
This is a fully on-site position and requires regular in-person attendance at the DFC office in Washington, DC.
Responsibilities
The Contractor will work for the Office of the Chief Executive (CEO) performs general clerical, administrative and secretarial support services as assigned in support of the DFC mission and provides information related to administrative and procedural matters as follows but not limited to:
Office and Executive Administrative Support:
Manage calendars, schedule meetings, coordinate appointments, and arrange conference rooms or virtual meeting resources, as assigned.
Prepare meeting agendas, attendance lists, briefing materials, meeting packets, and follow-up action-item lists.
Draft, edit, format, proofread, and distribute routine correspondence, memoranda, reports, presentations, and other documents.
Receive, screen, route, and track incoming correspondence, telephone calls, requests, and inquiries.
Maintain electronic and paper files in accordance with DFC records-management requirements.
Support data entry, spreadsheet maintenance, tracking logs, dashboards, and routine reports.
Support the preparation, routing, tracking, and filing of procurement, travel, financial, human-resources, facilities, and administrative documents, as assigned.
Monitor shared email inboxes or service queues and route requests to the appropriate DFC office or authorized individual.
Meeting, Event, and Communication Support:
Coordinate logistics for meetings, training sessions, events, and conferences.
Prepare conference rooms and ensure requested materials, equipment, and participant information are available.
Coordinate with facilities staff, information technology personnel, security staff, and other stakeholders to support meetings and events.
Prepare notes, action items, and follow-up correspondence when requested.
Provide professional support to DFC personnel, external stakeholders, and visitors.
Records and Information Management:
Organize, maintain, and retrieve official and working files.
Ensure documents are accurately named, stored, and retained in designated systems.
Protect sensitive, confidential, proprietary, and personally identifiable information.
Follow DFC procedures for records retention, information handling, and disposition.
Maintain status trackers for assignments, correspondence, deliverables, and office actions.
General Administrative Support:
Order, receive, and organize office supplies and administrative materials, as directed.
Assist with onboarding logistics, workspace coordination, and administrative orientation for new personnel, as authorized.
Support routine administrative research, information gathering, and report preparation.
Perform other administrative tasks within the scope of this PWS that are assigned by an authorized Government official.
Schedule appointments, gives information to callers, takes dictation, and otherwise relieves officials of clerical work and minor administrative and business details. Reserves conference rooms and request facilities services. When required, prepare and/or makes requests for (a) official transportation within and outside Washington D.C. for executive (b) office/conference room reservations for visitors or other personnel.
Compensation
This is a Service Contract Act (SCA)-covered position. The hourly rate is $28.85, plus $5.42 per hour in applicable health and welfare fringe benefits, in accordance with SCA provisions.
Qualifications
At least four (4) years of progressively responsible administrative, clerical, executive-assistant, secretarial, office-management, customer-service, or records-management experience is required.
At least two (2) years of the required experience shall include direct support to senior management, executive leadership, a front office, or a comparable high-visibility professional environment.
Minimum Education – High school diploma or equivalent is required.
Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, Teams, Adobe Acrobat, and shared electronic-file or collaboration systems is required.
Strong written and verbal communication skills.
Demonstrated ability to prioritize competing assignments, meet deadlines, maintain confidentiality, and exercise professional judgment.
Create and maintain calendars, spreadsheets, correspondence, reports, meeting materials, tracking logs, and electronic files without extensive Government training.
Preferred Qualifications
Experience in a executive office, C-suite office, or similarly structured corporate or public-sector organization is strongly preferred.
An associate’s degree, bachelor’s degree, or relevant professional certification in business administration, office management, communications, public administration, or a related field is preferred.
Below is the pay range aligned with this position. When creating an offer, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive.
Hourly pay range:
$28.85
—
$28.85 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Serbia; Moldova; Albania; North Macedonia; South Africa; Kazakhstan; Montenegro; Bosnia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
We are looking for a Chat Operator to join our team of dedicated, professional Personal Guides who can deliver high quality Astrology, Palmistry and Tarot readings to our clients.
This role is ideal for someone passionate about helping those who seek guidance and answers to life’s big questions through a variety of divination techniques.
The ideal person for the Chat Operator role will be:
- Experienced at creating and reading natal and transit birth charts
- Familiar with all aspects of Astrology and comfortable with giving predictive readings
- Experienced in Palmistry and confident answering questions based upon the lines and markings of the palm
- Able to read Tarot cards and give readings based upon various card spreads
- Confident to give readings in writing and in person during live video calls
- Keen to learn new skills and expand their knowledge - an interest in or basic knowledge of numerology, synastry, dream interpretation and any other divination techniques will be considered an asset
This is a remote full time position
The hours shall be worked across 5 days per week to include every Saturday and Sunday
The hours of work are 09:00 - 17:00 GMT
RESPONSIBILITIES
- Provide astrologically and grammatically correct written responses to clients questions - all responses shall be in English
- Provide engaging and informative readings to clients purchasing live video calls - all calls are conducted in English
- To prepare video and voice messages for clients in response to their questions - the ideal candidate should feel confident and comfortable to make their own short video readings and appear on camera
- Adhere to all ethical rules and company standards, as laid out by management, when providing readings
- To meet all targets in relation to response times and message volumes as directed by management
- Perform additional duties and contribute to ad-hoc projects as required in line with the Chat Ops Team needs and objectives
- To assign incoming messages to the Chat Ops team and provide cover for other team members ensuring response times and standards are maintained over weekends
QUALIFICATIONS
- An excellent standard of spoken and written English is essential
- Previous experience of giving personalized Astrology, Palmistry or Tarot readings in a professional capacity would be an advantage
- Strong computer skills and a reliable internet connection
- Access to a quiet and calm space where you can conduct live video calls without interruption
- Have an empathic, non-judgemental and compassionate character and be able to establish a rapport with your clients quickly
- Ability to work on own initiative and without close supervision
- Accurate typing skills and the ability to condense information into short, engaging and informative responses that capture our clients interest and leaves them wanting to know more
NICE TO HAVE
- Previous experience of working in a fully remote position within the online entertainment sector
- A flair for creative writing
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Final Interview (60 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Tajikistan
Kyrgyzstan
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УдалённоRemote; Europe; Switzerland; Poland; United Kingdom; France
seniorBerlin, Germany; Helsinki, Finland
seniorDubai, United Arab Emirates; London, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
УдалённоГеография найма не уточнена
Washington, District of Columbia, United States
УдалённоSerbia; Moldova; Albania; North Macedonia; South Africa; Kazakhstan; Montenegro; Bosnia; Georgia; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET